Search for Jobs at Microsoft here. Explore worldwide Microsoft jobs, including game design jobs, developer jobs, software sales jobs, marketing jobs, and more. Apply for jobs online and join the Microsoft Talent Community.en-us/images/microsoft/microsoft2.jpgwww.microsoft-careers.com720Job Category: Operations
Location: Des Moines, IA, US
Job ID: 760353-45761
Division: Online Services Division


Data Center Operations is looking for a team player to work in one of our mission critical Microsoft Data Centers. The ideal candidate will have previous work experience in Data Center Facilities Operation and Infrastructure Management. This candidate will be the leader for a large-scale mission critical facility’s mechanical infrastructure systems.
Must have a strong technical knowledge in the operation of raised floor environments, various heating and cooling systems such as centrifugal chillers, chilled water, closed loop systems and thermal storage cooling systems, CRAH and CRAC air handling equipment and knowledge of water treatment practices. Ideal candidate would have deep technical understanding and experience with fuel oil storage, distribution & protection system, generators including the fuel, radiator and ventilation systems. Candidate would also have technical knowledge on building automation systems including monitoring and alarm systems. The individual should also have good working knowledge of electrical design requirements.

In addition, the candidate must possess strong written and verbal communication skills, project management and organizational skills and be familiar with advanced operational processes and procedures in dealing with large data center environments. A working knowledge of Computer-aided design software; proficiency in Microsoft Office software is a plus.

Data Center Technology and Experience

Significant management experience in a production, mission-critical, revenue-dependent, 24x7 data center environment

Establish and coordinate the maintenance and safety procedures, service schedule, and supply of materials required to maintain machines and equipment.

Maintain all DC related mechanical system design requirements and related documentation.

Continuously develop, refine, implement, manage and maintain written procedures related to operating, maintaining, and recovering (emergency) the Critical Systems.

Experience in the design, operation, and commissioning of chillers, cooling towers, air handling units, controls, security monitoring systems, and life safety systems.

Experience and theoretical based understanding of different concepts for cooling of data centers.

Understanding of under floor static pressure and its value in a data center environment.

Mastery of the refrigeration cycle and its application in the data center

Good understanding of adiabatic cooling systems, maintenance, and risks

Experience with ultrasonic, quartz/UV, and steam canister humidification

Experience with alternative, energy efficient water treatment methodologies

Previous experience with high cycle of concentration systems a plus

Experience developing chemistry programs for process water treatment systems

Technical understanding of building automation and controls, ability to correlate reliability and availability. Capable of management and administration of building control systems

Knowledge of construction techniques and terminology including the ability to read and interpret blueprints, construction drawings and documents is essential

Good understanding of and feeling for data center costs, and how the mechanical design impacts CAPEX and OPEX.

Experience in vendor management, ability to manage and monitor progress to ensure objectives are achieved for outsourced maintenance and projects.

Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.

Ability to balance competing demands for resources and adapt to changing priorities.

Proven ability to deliver projects on-time and adherence to deadlines.

Proven ability to motivate disparate teams both direct and indirect to solve issues.

Proven ability and understanding of budgetary and financial processes.

Proven ability to apply critical thinking in complex situations.


Communication and Management Skills / Experience

Requires excellent inter-personal, communication and presentation skills.

Proven track record as a Team-builder and leader.

Proven track record at vendor management in support and labor-based contracts.

Proven track record of vendor management in maintenance based contracts.

Proven track record in process and procedure development and execution.

Provide meaningful and timely reporting for weekly success metrics.

Proven success and experience in recruiting, promoting, training, disciplinary actions, and other
basic management functions.

Provide leadership and direction

Ability to meet federal government security screening requirements is required for this role. Federal security requirements require applicant to verify US Citizenship and may require additional personnel screening such as, but not limited to: specialized agency background checks (either national or local which may include fingerprinting), government personnel security clearance, etc.

Required Basic Qualifications:
- Bachelor/Master degree in Mechanical, Industrial or Process Engineering a plus Mechanical Engineering
- 5 years’ experience, Data Center Engineering Data Center; Engineering
- 5 years’ experience, Data Center Facility Operation Facility Maintenance; HVAC
- 5 years’ experience, Data Center Commissioning and Integrated Testing Commissioning; Construction
- 2 years’ experience, IT infrastructure deployment Servers
- 2 years’ experience, vendor management People Management; Critical Environments



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]]>http://www.microsoft-careers.com/job/Des-Moines-Mechanical-Engineer%2C-Senior-Job-IA-50301/1348724/134872413487242012-06-15MicrosoftOperationsfull-timeUSDstarting0BSDes Moines, IA, USJob Category: Sales
Location: White Plains, NY, US
Job ID: 790261-78196
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/White-Plains-Assistant-Store-Manager-Job-NY-10601/1804781/180478118047812012-06-15MicrosoftSalesfull-timeUSDstarting0BSWhite Plains, NY, USJob Category: Services & Consulting
Location: Overland Park, KS, US
Job ID: 790980-78407
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Senior Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the Sr. TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a Sr. TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the Sr. TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Key initiatives for this role include:
- Customer value through Service Delivery Planning & Execution
- Customer satisfaction and health
- Emphasis is on prevention and consultative advice (ITIL)
- This role is responsible for the management of support services to Enterprise Services customers. Scope and decision making include:
- Manages a diverse and complex scope of support issues
- Works with management only when necessary to resolve sensitive issues
- Solves complex support issues effectively. Escalates as necessary for confirmation of solutions or other options as needed
- Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address
- Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit
- Manages the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust
- Makes good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis
- Decisions sometimes impact immediate group and other related groups
- Determines most effective method of problem resolution by utilizing internal resources when necessary

Key stakeholders and other internal organizations this role will interact with include:
- Consistently demonstrates concise and effective communication with customers and employees
- Occasionally leads sharing of best practices with team community
- Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives
- Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan
- Position relies internally upon GTSC/CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs
- Communicates with and influences Microsoft Services leadership/management at team level
- Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors

Qualifications:
- A minimum of 5 years or more experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry
- Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security
- Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills.
- Contributes to team operational precision by active design of and participation in community initiatives
- Bachelors degree preferred
- ITIL Foundation Certificate preferred

SS:ES
790980

]]>http://www.microsoft-careers.com/job/Overland-Park-Senior-Technical-Account-Manager-Job-KS-66062/1809006/180900618090062012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSOverland Park, KS, USJob Category: Sales
Location: Overland Park, KS, US
Job ID: 786335-75611
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Overland-Park-Assistant-Store-Manager-Job-KS-66062/1754768/175476817547682012-06-15MicrosoftSalesfull-timeUSDstarting0BSOverland Park, KS, USJob Category: Sales
Location: Overland Park, KS, US
Job ID: 790914-78683
Division: Retail Stores


BDS

]]>http://www.microsoft-careers.com/job/Overland-Park-Business-Dvlpment-Specialist-Job-KS-66062/1816343/181634318163432012-06-15MicrosoftSalesfull-timeUSDstarting0BSOverland Park, KS, USJob Category: Sales
Location: Santa Clara, CA, US
Job ID: 779384-70376
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time

Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Santa-Clara-Product-Advisor-Job-CA-95050/1569089/156908915690892012-06-15MicrosoftSalesfull-timeUSDstarting0BSSanta Clara, CA, USJob Category: Sales
Location: Santa Clara, CA, US
Job ID: 792350-79462
Division: Retail Stores


Community Development Specialist
Microsoft Retail
Job Summary:
At a Microsoft Retail store, you will find an effort for us to connect with each community we serve. The Community Development and Events Specialist will build consumer awareness, perception, understanding, and visitation of the Microsoft Stores. Construct a robust schedule of events (e.g., Speaker Series, Class Trips) both during and after store hours, so that Microsoft retail brings the technology experience and excitement of our products directly to the consumer. In partnership with Store leadership and Microsoft Retail Stores marketing, this role will build and sustain a viable community presence and a pipeline of store visits and events for local affiliations.
Summary of Essential Job Functions:
Build relationships with local community groups (including schools, the Chamber of Commerce, local chapters of charitable organizations, small businesses, etc).
Create an online presence for the stores by spearheading and contributing to social media opportunities.
Organize store participation in (or sponsorship of) community events.
Partner with the corporate Marketing Team to develop assets that support local community engagement initiatives.
Partner with the corporate PR Team to create, post and respond to online content with local relevance.
Prioritize, plan, execute, and fulfill all community engagement events.
Track participation, ROI and overall efficacy of community outreach initiatives.
Engage, educate, excite, and empower potential and existing customers alike with the same level of passion and commitment.
Smile, have fun, work hard, and achieve success.
Minimum requirements:
College Degree Preferred and/or equivalent work experience.
3years preferred demonstrated performance in community relations focused on excellence in service, sales, and marketing.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
High level attention to detail and superior follow through.
A strong passion for technology and delivering world class customer service.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-cd







]]>http://www.microsoft-careers.com/job/Santa-Clara-Community-Dvlpment-Specialist-Job-CA-95050/1835554/183555418355542012-06-15MicrosoftSalesfull-timeUSDstarting0BSSanta Clara, CA, USJob Category: Sales
Location: Santa Clara, CA, US
Job ID: 779385-70377
Division: Retail Stores


Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri




]]>http://www.microsoft-careers.com/job/Santa-Clara-Inventory-Control-Expert-Job-CA-95050/1569111/156911115691112012-06-15MicrosoftSalesfull-timeUSDstarting0BSSanta Clara, CA, USJob Category: Sales
Location: Santa Clara, CA, US
Job ID: 779383-70367
Division: Retail Stores

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Santa-Clara-Assistant-Store-Manager-Job-CA-95050/1569154/156915415691542012-06-15MicrosoftSalesfull-timeUSDstarting0BSSanta Clara, CA, USJob Category: Sales
Location: Santa Clara, CA, US
Job ID: 779387-70382
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Santa-Clara-Technical-Advisor-Job-CA-95050/1569185/156918515691852012-06-15MicrosoftSalesfull-timeUSDstarting0BSSanta Clara, CA, USJob Category: Sales
Location: Cincinnati, OH, US
Job ID: 791842-79033
Division: Sales


The Heartland sales team has an immediate opening for an Account Technology Specialist (ATS) to cover key Enterprise Accounts in Cincinnati, Ohio . The ATS role is part of the core account sales team and is responsible for driving sales, deployment, and successful utilization of the Microsoft platform.

Key Responsibilities include:
Understand customer business-relevant IT initiatives, identify sales opportunities, and propose cost-justified Microsoft technology-based strategies, plans and solutions;
Develop and maintain strong, strategic relationships with the senior-level technical decision makers;
Contribute to a virtual team comprised of Microsoft account executives, solutions sales, product specialists, professional services and support, and product development teams;
Partner with Systems Integrators and ISV’s to develop and close sales opportunities;
Influence product development and direction; share best practices within accounts and team; and mentor junior staff.
Required Qualifications include:
7+ years information technology industry experience to include strong enterprise-scale solutions architecture and implementation;
Significant technical breadth across infrastructure, information worker and application development technologies
Extensive strategic planning, risk analysis and business justification;
Significant CXO contact and persuasive presentations;
Strong virtual teaming;
Practical knowledge of Microsoft enterprise technology or competitive strategies and solutions;
Exceptional leadership, negotiation, organizational, creative, presentation, written, and verbal communication skills; and the ability to travel on a moderate basis.
Preferred Qualifications include:
Pre-sales or strategic consulting and project/program management experience;
Bachelor’s degree in a relevant discipline such as Computer Science;
Microsoft product certification.

]]>http://www.microsoft-careers.com/job/Cincinnati-Account-Technology-Strategist-Job-OH-45201/1825394/182539418253942012-06-15MicrosoftSalesfull-timeUSDstarting0BSCincinnati, OH, USJob Category: Sales
Location: Cincinnati, OH, US
Job ID: 785228-74667
Division: Sales


Account Executive - Strategic/Major Accounts - Cincinnati, OH
Primary responsibilities include marketing and selling to large accounts with a high degree of independence; selling at a strategic level in the account; developing and implementing business plans; defining strategies related to particulars of each account; qualifying accounts; defining problems and opportunities in accounts; understanding competitive strategies and leveraging information to support Microsoft efforts within accounts; managing all aspects of the relationship between the client and Microsoft; seeking direction from management as required for complex customer issues; and developing and executing creative and innovative programs to influence sales opportunities. Qualifications should include 3-5 years experience in account and territory management in a Fortune 100 environment as well as proven success in reaching aggressive sales goals. A BA/BS degree preferred.

]]>http://www.microsoft-careers.com/job/Cincinnati-Account-Manager-Global-Job-OH-45201/1735805/173580517358052012-06-15MicrosoftSalesfull-timeUSDstarting0BSCincinnati, OH, USJob Category: Sales
Location: Cincinnati, OH, US
Job ID: 784248-73956
Division: Sales


The Heartland District has an immediate opening for a Major Account Technology Specialist located in the Cincinnati area. The Account Technology Specialist (ATS) is the Account Team member assigned to managing the IT relationship in the Major and Corporate Account Segment (CFAM). The ATS provides oversight for all of the technical pre-sales resources working in Enterprise accounts in a territory, and coordinates the technical aspects of both the Relationship Management and Opportunity Management processes. The ATS drives the core infrastructure, migrations and security mobilization & readiness for the territory. As an ATS you will work with both business and technical decision makers in a pre-sales capacity. The ATS serves as a key player in a virtual team; responsible for enhancing the technical relationships with the account including partners, product teams, Solution Specialists, Microsoft Consulting and others. Teamed with the Account Executive they will be responsible for the account planning and support necessary to achieve the revenue and growth goals of the segment. The ATS will also develop and maintain relationships with senior-level technical decision makers, analyze business strategies and obstacles in order to propose sound technical solutions, contribute to a high-caliber virtual team, and share best practices. The successful candidate will have technical expertise, effective communication abilities, persuasive presentation skills, and superior customer focus. The ATS serves as a key player on the sales team, educating the customer on the value of a Microsoft Solution and delivering a positive experience through onsite discussions, briefings, evaluations and Proof-of-Concepts and impeccable follow through. Responsibilities: You will combine consultative, technical and business acumen to provide solution for your accounts based on Microsoft technologies to meet your Windows Server System revenue goals. You will team with Sales Representatives, Solution Specialists, Partners, ISV’s, Microsoft Consulting Services and Marketing to meet customer needs. Qualifications include: 5+ Years technical pre-sales or consultative experience. A practical knowledge of Windows Server and competitive solutions including Active Directory design and implementation and infrastructure management will be necessary. Strong Security skills and previous Linux experience is a plus. Candidates should also be knowledgeable in strategic planning, risk analysis and business justification. Candidates should also possess strong collaborative teaming abilities, exceptional leadership skills, and have a strong commitment to customer service. Solid verbal and presentation skills are required.

Preferred qualifications include: Pre-sales consulting, project experience and a Bachelors degree. USEPG

]]>http://www.microsoft-careers.com/job/Cincinnati-Account-Technology-Strategist-Job-OH-45201/1715047/171504717150472012-06-15MicrosoftSalesfull-timeUSDstarting0BSCincinnati, OH, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 782931-73099
Division: Services & Support


A SharePoint Premier Field Engineer will be responsible for delivering SharePoint support for a designated set of US Public Sector National Security Group Community customers. This person will be responsible for delivering Microsoft SharePoint technical support and optimization for Microsoft Enterprise customers. The ideal candidate should have a 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required. Current SharePoint MCTS certifications preferred, Windows Enterprise Server MCITP helpful. SharePoint MCITP required within 6 months of joining the team. This candidate should possess a strong knowledge of Microsoft Office SharePoint Server 2007 and SharePoint Server 2010 including related technologies. Occasional after-hours and on-call work will be required.


The candidate should also possess knowledge of SQL Server and underlying infrastructure technologies including Internet Information Services, Active Directory, Windows Server and Security. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to communicate effectively and to function and contribute to a team-oriented environment. Excellence in written documentation is expected.


Strong organization, time management, project management and negotiation skills desired. Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to drive issues to resolution. Develop and maintain a source for customer information to facilitate better support. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.


Develop a relationship with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support. Develop a strong working relationship with MCS and Virtual Team field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Develop and deliver environment specific training to your customers. Assist with delivery of environment reviews for your customers and conduct Risk Assessment Programs for SharePoint. Write technical articles for the Knowledge Base and white papers.


The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.

SS:PSS

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Premier-Field-Engineer-SharePoint-Annapolis-Junction%2C-MD-Job-MD-20701/1682057/168205716820572012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 783656-73413
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of Microsoft Platforms. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Dedicated Premier Field Engineer (PFE) with extensive Microsoft Platforms/Infrastructure expertise who will support the National Security Group.

Job Description: Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Platforms PFE will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to resolve issues in a timely manner. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support. Partner with the Technical Account Manager and Program Manager to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management. Develop a working relationship with Microsoft Consulting Services and Premier Field staff that results in enhanced cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required. Demonstrated technical competence with Activity Directory, Platform Technologies and infrastructure services are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential. The candidate will need strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and mission issues. Strong organization, time management, project management and negotiation skills desired. The position will require travel to the customer site for full-time support.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.

SS:PSS

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Premier-Field-Engineer-PlatformsInfrastructure-Ft-Meade-Job-MD-20701/1700095/170009517000952012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 758086-43832
Division: Services & Support

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint; however candidates with a strong development background interested in ramping up in Microsoft Office SharePoint Server will also be considered. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with Sharepoint development, the successful candidate will be able to demonstrate proficiency with, or quickly learn .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

- Understanding and experience with the .NET 2.0 and 3.0 framework.
- Experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions (Sharepoint experience preferable).
- Experience developing database applications using SQL Server 2005 and SQL Server 2000. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Ability to engage in executive and senior-level technology discussions.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.

The successful candidate must be a U.S. Citizen, will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS
758086 External

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Consultant-758086-External-Job-MD-20701/1313019/131301913130192012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 794279-80963
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of SQL. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive SQL expertise who will support the National Security Group.

By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to resolve issues in a timely manner. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support. Partner with the Technical Account Manager and Program Manager to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management. Develop a working relationship with Microsoft Consulting Services and Premier Field staff that results in enhanced cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required.
Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Responsibilities include:
- Maintaining and executing Service Delivery Plans for multiple customer SQL environments to bring them to a healthy state.
- Deliver proactive onsite support and knowledge transfer on SQL to multiple customers to prevent future incidents.
- Deliver reactive onsite SQL support when requested.
- Deliver SKU services and customized workshops.
- Maintain deep knowledge of latest SQL products and configurations of Enterprise Customers by continuously increasing technical knowledge.
- Assist with other support incidents within the Global Technical Support Center (GTSC) where possible.
Technical Abilities:
- Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs. Possesses deep technical expertise in SQL Server 2005.
- Solves complex technical problems through sound, creative troubleshooting.
- Examines possible workarounds and escalates as required.
- Is expected to identify customer opportunities for proactive delivery offerings.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Demonstrates the ability to identify & escalate non-routine bugs. Is expected to participate in the evolution of proactive service offerings and having an overall impact on the advancement of the Service Catalogue.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Also demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
- Possesses deep technical expertise in all parts of SQL Server.
- Is a recognized expert in the troubleshooting / debugging of complex issues sometimes involving multiple technologies
- The position requires a technically superior Field Engineer who is resourceful, confident under pressure, and has demonstrated deep technical SQL database design, implementation, optimization and support expertise. In addition, Activity Directory, Platform Technologies and infrastructure services skills are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.
SS:PSS

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Premier-Field-Engineer-SQL-Annapolis-Junction%2C-MD-Job-MD-20701/1882390/188239018823902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 789569-77357
Division: Services & Support


RPM: 164255
Location: Annapolis Junction, MD

Overview: Microsoft Consulting Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Consulting Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our Infrastructure products to include Exchange and associated Security products.

Job Description: Microsoft Consulting Services is looking for an Infrastructure Consultant, focused in Office Communications Server (OCS) who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

The ideal candidate should have at least 5-7 years experience with OCS and Microsoft platform products including the Windows NT/2000/2003/2008 Operating System. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations. The successful candidate must have a degree in Computer Science or Engineering, or equivalent work experience.

Additionally, the candidate must have significant work experience involving technical consulting, systems architecture, and systems deployment. The candidate must have a proven record of delivering business value. Candidates must have a deep understanding of markets, government customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. Candidates must have deep understanding of US Government customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems. OCS, Windows Server 2003/2008, Active Directory, and Exchange Server 2003/2007 experience is a must. Knowledge and understanding of SCCM and SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in both IT Infrastructure Design and Deployment and Business Development.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites up to 25% of the time.

SS:PSS

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Infrastructure-Consultant-Office-Communications-Server-%28OCS%29-Annapolis-Junction%2C-Job-MD-20701/1789067/178906717890672012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 783655-73414
Division: Services & Support


A SharePoint Premier Field Engineer will be responsible for delivering SharePoint support for a designated set of US Public Sector National Security Group Community customers. This person will be responsible for delivering Microsoft SharePoint technical support and optimization for Microsoft Enterprise customers. The ideal candidate should have a 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required. Current SharePoint MCTS certifications preferred, Windows Enterprise Server MCITP helpful. SharePoint MCITP required within 6 months of joining the team. This candidate should possess a strong knowledge of Microsoft Office SharePoint Server 2007 and SharePoint Server 2010 including related technologies. Occasional after-hours and on-call work will be required.


The candidate should also possess knowledge of SQL Server and underlying infrastructure technologies including Internet Information Services, Active Directory, Windows Server and Security. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to communicate effectively and to function and contribute to a team-oriented environment. Excellence in written documentation is expected.


Strong organization, time management, project management and negotiation skills desired. Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to drive issues to resolution. Develop and maintain a source for customer information to facilitate better support. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.


Develop a relationship with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support. Develop a strong working relationship with MCS and Virtual Team field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Develop and deliver environment specific training to your customers. Assist with delivery of environment reviews for your customers and conduct Risk Assessment Programs for SharePoint. Write technical articles for the Knowledge Base and white papers.


The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites
SS:PSS

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Premier-Field-Engineer-Job-MD-20701/1700131/170013117001312012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 794283-80964
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of Microsoft Exchange. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive Microsoft Exchange expertise who will support the National Security Group.

By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required.

Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Responsibilities include:
- Maintaining and executing Service Delivery Plans for multiple customer MS Exchange environments to bring them to a healthy state.
- Deliver proactive onsite support and knowledge transfer on MS Exchange to multiple customers to prevent future incidents.
- Deliver reactive onsite Exchange support when requested.
- Deliver SKU services and customized workshops.
- Maintain deep knowledge of latest Exchange products and configurations of Enterprise Customers by continuously increasing technical knowledge.
- Assist with other support incidents within the Global Technical Support Center (GTSC) where possible.
Technical Abilities:
- Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs.
- Solves complex technical problems through sound, creative troubleshooting.
- Examines possible workarounds and escalates as required.
- Is expected to identify customer opportunities for proactive delivery offerings.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Demonstrates the ability to identify & escalate non-routine bugs. Is expected to participate in the evolution of proactive service offerings and having an overall impact on the advancement of the Service Catalogue.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Also demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
- Is a recognized expert in the troubleshooting / debugging of complex issues sometimes involving multiple technologies

The position requires a technically superior Field Engineer who is resourceful, confident under pressure, and has demonstrated deep technical MS Exchange optimization and support expertise. In addition, Activity Directory, Platform Technologies and infrastructure services skills are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.

SS:PSS

]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Premier-Field-Engineer-MS-Exchange-Annapolis-Junction%2C-MD-Job-MD-20701/1882383/188238318823832012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Services & Consulting
Location: Annapolis Junction, MD, US
Job ID: 758108-44105
Division: Services & Support


Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of Office Communications Server (OCS).
Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive Office Communications Server (OCS) expertise who will support the National Security Group.
By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft.
Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved. This position will require travel to customer sites.
Responsibilities include:
- Maintaining and executing Service Delivery Plans for multiple customer OCS environments to bring them to a healthy state.
- Deliver proactive onsite support and knowledge transfer on OCS to multiple customers to prevent future incidents.
- Deliver reactive onsite OCS support when requested.
- Deliver SKU services and customized workshops.
- Maintain deep knowledge of latest OCS products and configurations of Enterprise Customers by continuously increasing technical knowledge.
- Assist with other support incidents within the Global Technical Support Center (GTSC) where possible.
- Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs.
- Solves complex technical problems through sound, creative troubleshooting.
- Examines possible workarounds and escalates as required.
- Is expected to identify customer opportunities for proactive delivery offerings.
- Demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings and having an overall impact on the advancement of the Service Catalogue.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Also demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
- Is a recognized expert in the troubleshooting / debugging of complex issues sometimes involving multiple technologies
Requirements:
Technically superior Field Engineer with deep technical OCS optimization and support expertise.
Activity Directory, Platform Technologies and infrastructure services skills
Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies
Experience in technical support in an Enterprise environment
Exceptional communication skills expected - Technical Writing skills, Presentation/Training skills
Exceptional responsiveness to customers - outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
US Citizen
Hold or be able to obtain a Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI)
SS:PSS


]]>http://www.microsoft-careers.com/job/Annapolis-Junction-Premier-Field-Engineer-Job-MD-20701/1312888/131288813128882012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAnnapolis Junction, MD, USJob Category: Sales
Location: Denver, CO, US
Job ID: 787908-76197
Division: Retail Stores


na

]]>http://www.microsoft-careers.com/job/Denver-Inventory-Control-Expert-Job-CO-80002/1766897/176689717668972012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Customer Service & Support
Location: Denver, CO, US
Job ID: 792496-79537
Division: Services & Support

PREMIER FIELD ENGINEER - SharePoint Technologies and Products
Denver, Colorado
The purpose of the SPS Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.
Overnight travel is required. Travel requirements could be as much as 70% in the greater Denver area. Candidates must possess current passport or be able to obtain passport within 90 days of hire. You must be available for travel dispatch 24x7x365.
Qualifications:
The PFE position requires a long list of technology experience or demonstrated understanding of these technologies.
•Solid understanding of the Microsoft Windows platform.
•Solid experience/knowledge of SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007
•Knowledge of Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies.
•Exceptional customer service, problem solving, and communication skills
•Ability to work in a team environment.
•Technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals.
•Ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team.
•Ability to work independently and as part of a team.
•Must be US citizen
•Hold or be able to obtain a US security clearance

Preferred:
•Practical user mode debugging
•MCTS in SharePoint Technologies or other applicable advanced certification
•Strong business background in Fortune 500 and/or experience with systems technology consulting firm

SS:CS
PFE


Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, fo

]]>http://www.microsoft-careers.com/job/Denver-PFE-SPS-Job-CO-80002/1839177/183917718391772012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 779327-80303
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Denver-Product-Advisor-Job-CO-80002/1858201/185820118582012012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 779343-80300
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts





]]>http://www.microsoft-careers.com/job/Denver-Technical-Advisor-Job-CO-80002/1858215/185821518582152012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 777760-69371
Division: Sales


The Principal Platform Specialist (PPS) role is unique in their approach to working within a customer’s environment. Armed with deep account knowledge and a long term vision, the PPS will drive large or complex Tier 1 application opportunities (in many cases mission critical) in a given set of targeted customers. This will be done by focusing on the CIO, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s). The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on a specific customers’ business needs. While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins.

Primary Qualifications Include:
Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
Demonstrated experience and expertise selling technology to senior business decision-makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.

Proven experience in the following key areas:
o System and application design
o Solutions Architecture o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated project management skills.

The successful candidate is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization. Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members. Listening to customers, probing for business process pains and opportunities, in an effort to meet or exceed their expectations. Leveraging partner solutions to continuously find ways to solve customer needs. In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.

They also:
Work with the customer to architect solutions
Work with the sales team in preparing the account planning documents
Formulate a unified account strategy across Microsoft and key Microsoft partners
Jointly create the evaluation plan with the customer and orchestrates the virtual team Facilitates the Envisioning and Architecture Design sessions.
Create the deliverables (final presentation, solution specification and value proposition)
Present the final deliverables to the customer
Demonstrate excellent verbal and written communication skills:
o The ability to persuade others through presentations, demonstrations, and written communication are required. Strong facilitation skills Communicates effectively
o Constructs and communicates compelling arguments that convince others to take a desired action
o Demonstrates the ability to present ideas, goals, problems, outcomes, and processes in a fashion that is understood by a diverse audience.
o Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.

Understand the customer’s business in the following ways:
o Actively researches customer to determine business issues
o Asks “High yield” questions to draw out customers issues
o Differentiates symptoms from root cause problems o Helps customer prioritize issues to derive high value initiatives
o Understands, describes, and executes a business process.
o Describes the function of a business process and logically and coherently walks you through the process end to end
o Demonstrates and describes successfully using a process in a previous business role, along with the outcome(s) of that process Organized and analytical.
o Works well in an unstructured environment and creates a common thread through seemingly dissimilar facts and/or events
o Organizes disparate facts and events, discovers causes and effects, and explains them to others Trusted Advisor
o Works effectively with all levels in the customer organization helping them understand and solve their business problems
o Becomes the “go to” person the customer seeks out when new business problems must be solved
o Is welcomed by top customer management to discuss new ideas and approaches
o Creative: Identifies opportunities to solve problems in a new and different way
o Independently and unprompted creates solutions and shares those solutions with customers and peers

This position involves significant executive level interaction and involvement including presentations, etc. The successful candidate will have extensive (10+ years) experience in selling Application Platform Solutions to large enterprise clients. Candidate must have a solid understanding of Microsoft server products, including but not limited to BizTalk Server, SQL server, Visual Studio, Windows Server and SharePoint Server. You must be able to articulate and present the business value of Microsoft's solutions and have a firm understanding of Microsoft's strategies and products relative to our major competitors.

Skills required include: excellent executive communication skills, strong writing and presentation skills, a comprehensive knowledge of key partners and applications, and the ability to direct efforts of cross-functional teams. A BA/BS or MS degree in Business, Computer Science or related discipline is highly desired. MBA is preferred. Up to 30% travel is required. This position can be located in Denver/SLC.
MSUSJOBS
SALES:PPS


]]>http://www.microsoft-careers.com/job/Denver-Principal-Platform-Specialist-Job-CO-80002/1549813/154981315498132012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 779326-70385
Division: Retail Stores

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Denver-Assistant-Store-Manager-Job-CO-80002/1569175/156917515691752012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 779328-70393
Division: Retail Stores


Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri


]]>http://www.microsoft-careers.com/job/Denver-Inventory-Control-Expert-Job-CO-80002/1569107/156910715691072012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 793151-80209
Division: Sales

As a Solution Specialist, you will add high-level value to Microsoft by accelerating customer adoption of Microsoft Productivity Suite of products which includes: Office/Office 365, Exchange, Unified Communication & SharePoint solutions. You will lead efforts to expand both market share and revenue share for the suite in your territory, covering mid-market accounts located in Arizona, Colorado, Utah, New Mexico, and Las Vegas, NV. You will build a strategy with tactics and execution plan that includes all Microsoft stakeholders (Sales, Services, Marketing, Partners, Licensing, etc.). You will act as a business partner and lead and support geographic district processes for technology adoption towards deployment. You will have customer-facing responsibilities and own customer relationships with the expectation of spending at least 40-70% of your time with customers. You will have an assigned sales quota that maps directly to your territories.

Specialist Sales Responsibilities:
1. Drive technology sales/adoption towards deployment
a. Develop in-depth understanding of the Microsoft Office, Exchange, Unified Communication & SharePoint platform related solutions. Articulating the value they bring in solving customer business problems.
i. Convey messaging that translates the generic technology capability to customer-specific value messages.
ii. Articulate the economic value proposition that helps drive deployment for the technology set.
b. Coach Microsoft sellers on driving consistent and higher levels of world class selling through Business Productivity & Infrastructure Optimization discussions.
c. Execute technology adoption and deployment strategy for the productivity set that ensures superior customer satisfaction results, long-term customer lifecycle and annuity, and incremental revenue opportunities.
i. Focus on capability-led selling and optimization including partners to scale the breadth & depth of the solution.
ii. Align strategies and tactics to industry where possible.
2. Drive for Results
a. Drive Microsoft Productivity suite attach to enterprise licensing agreements (both renewal and new).
b. Build and manage a solutions pipeline for your assigned products in your quota by working with account unit team members and other specialist sales roles.
c. Introduce and help formulate sales incentive strategies that promote strategic goal achievement.
d. Support licensing and annuity strategy to meet growth objectives.
3. Lead World Class Selling Activities-Art of Selling
a. Strategic Deal investments-engage directly in must-win adoption accounts for the district, to accelerate adoption and achieve customer satisfaction and reference accounts / case studies for future sales.
i. Leverage customer insight to improve decision making.
ii. Engage with solutions partners early in the sales cycle.
iii. Drive Innovation opportunities. Select key customer scenarios and engage in top District opportunities.


Specialist Sales requirements:
The candidate will have demonstrated the following:
Strong, proven track record of solution selling, based on business value principles, including a minimum of 7 years of IT industry experience in a sales-oriented role in front of customers.
Proven history of successfully managing senior customer relationships within IT and business (CxO’s, VPs, etc.).
Proven history of holding and consistently exceeding quota over a consecutive period.
Proven history of helping customer adopt and deploy a solution and/or product (preferred but not required).
Proven record of effective account management, including Account Planning, Opportunity Management, and Business Management Excellence and working as part of a larger virtual team.
Strong objection handling skills.
Demonstrated ability to perform beyond the typical sales role, e.g. breaking the mold in terms of size transaction and complexity of sale.
Demonstrated ability to develop strong relationships with counterpart sales teams in key partners (SI’s, Outsourcers, and ISVs).
Dedicated to meeting the expectations and requirements of internal and/or external customers.
Problem Solver - Uses systematic approach to uncover true problem(s) and practical solution and can marshal resources to solve problem.

Compensation: Quota will be based on sales of Microsoft Office, Exchange, Unified Communication and SharePoint suite. Commitments will include, but not limited to, Customer/Partner satisfaction, competitive wins, re-capture rate for Productivity suite for licensing renewals and new licensing agreements, and solution selling success.

Some travel required. Can be based in either Arizona or Colorado.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Denver-Solution-Specialist-Productivity-Job-CO-80002/1855446/185544618554462012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 794023-80735
Division: Sales


Territory Account Manager - State and Local Government focus in the Colorado, Utah, and New Mexico areas.
The Account Manager is responsible for building trusted customer relationships at the elected official level and agency leadership level across CO/UT/NM area state and local agencies while helping customers realize Platform Value resulting in long-term sustainable growth.
Key drivers include building strong customer / partner relationships as measured through Customer Partner Experience Surveys (CPE), drive double digit net new revenue growth, and driving executive level strategies mapped to solving customers’ key business issues.
JOB RESPONSIBILITIES
Primary Duties:
-Revenue Growth: expanding footprint in accounts through double digit year over year net new growth and capture of competitive account share. Overall Account Strategy-engagement of the virtual teams in strategic planning and deal execution. Develop and execute on 3-5 year strategic plan for each customer.
-Customer Satisfaction--drive year over year increase as measured through Relationship Management Scores. Drive conditions of satisfaction with the customer base and Business Value delivery ensuring customer realizes the value of solution sets based on achieving deployment metrics. Foster and grow relationships with Elected Officials, Agency/Department leadership, C level relationships within IT.
Strategy and Development
- Develops objectives, business plan, and sales strategy for growing Microsoft revenue in assigned accounts.
-Develops, maintains, and disseminates information to virtual team
-Identifies and manages the opportunity pipeline, tracking information in CRM and orchestrating Microsoft resource.
-Develops exceptional knowledge of the customer's organization and business and how MS differentiates itself from competition - understands customer's problems, goals, needs, and issues including the biases and concerns of individual decision makers and key influencers
People Management
-Manages virtual team
-Leads and delegates account development activities to virtual teams to ensure a synergistic, company-wide approach
-Ensures the right people in the customer's organization have access to the right resources within Microsoft
Communication/Business Relationships
-Systematically builds relationships with members of the customer's power base. This will require extensive contact with elected officials and other senior government leaders.
-Positions Microsoft as a strategic partner by communicating Microsoft's vision, capabilities and solutions and gathers evidence to demonstrate superiority of Microsoft solutions over competitive offerings
-Listens to the customer, understands organization and business needs and designs solutions to address needs
-Monitors customer satisfaction
-Champions customer concerns within Microsoft
-Communicates Microsoft's commitment to the customer and industry community
-Seeks out and helps customers define new opportunities
Qualifications

Extensive experience engaging with senior executives within large, enterprise customers is a priority. The Account Manager must have an excellent understanding of the competitive landscape, excellent verbal and written communication, analytical and presentation skills are required. Candidate must possess demonstrated decision making, problem solving, and negotiating skills.
Additional Requirements Include:
A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) and a minimum of 10+ years of enterprise selling experience in large enterprise or Government accounts. Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across Microsoft and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations. A Professional Services Industry background and a strong understanding of Microsoft technologies would be preferred but not required. Candidates will ideally be based in one of the three covered states - NM, CO, UT.

SALES:PS
MSUSJOBS


]]>http://www.microsoft-careers.com/job/Denver-Account-Manager-Job-CO-80002/1870484/187048418704842012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Denver, CO, US
Job ID: 789409-77290
Division: Sales


The Southwest District is seeking a motivated and self-driven sales professional to fill a key role of an Application Platform Solution Specialist. This Solutions Sales Professional (SSP) will drive sales of large-scale, mission critical Line of Business solutions with SQL Server, BizTalk Server and complementing Development technologies.

The successful candidate will play a key role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) and will be required to work effectively with a large virtual team. The primary objective of the role is to exceed SQL Server and BizTalk Server revenue goals for the territory. The day to day responsibilities of the position include determining the appropriate solution to address the customer’s pain, sourcing opportunities to the appropriate partners and closing on a solution that is deployed to meet client needs and drive business value. This includes selling at a strategic level in the account base; understanding the competitive landscape and creating and executing innovative programs to influence sales opportunities.

Qualifications:
The successful candidate should have:
-Extensive (10+ years) experience in selling Application Platform Solutions to large enterprises.
-Demonstrated track record of success in selling complex solutions to large companies. In addition, solution selling experience with ERP and/or Business Intelligence solutions is also a plus.
-Demonstrated the ability to develop and maintain CxO-level and senior business line executive relationships with Enterprise customers and map IT and development goals to business initiatives.
-Experience in working with a virtual sales team, Solution Integrators (SIs) and Independent Software Vendors (ISVs) to identify customer problems, opportunities and requirements and to prospect, qualify and drive opportunities to closure.
-Solid understanding of Microsoft server products and complementing solutions.
-Excellent communication and teaming skills are mandatory.

A BA/BS or MS degree in Business, Computer Science or related discipline is highly desired. MBA is preferred. This position could be based in either Colorado or Utah. Travel between the two states is required.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Denver-Solution-Specialist-Application-Platform-Job-CO-80002/1786770/178677017867702012-06-15MicrosoftSalesfull-timeUSDstarting0BSDenver, CO, USJob Category: Sales
Location: Newark, DE, US
Job ID: 794083-80767
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.

Summary of Essential Job Functions:
- Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
- Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
- Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
- Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
- Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
- Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
- Exercise independent judgment and discretion in carrying out all managerial duties.
- Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
- Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
- Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
- Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
- Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
- Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
- Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
- Assess employee progress and provide continuous performance feedback both formally and informally.
- Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
- Smile, have fun, work hard and achieve success.

Minimum requirements:
- A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
- College Degree Preferred
- Demonstrated performance leading a strong team focused on excellence in service and sales
- Must be able to work your regularly scheduled shift
- Must be able to be mobile throughout the store

Additional Skills and Abilities required:
- Strong analytical, communication, and organizational skills
- High level of attention to detail
- Ability to remain positive, lead, and embrace change
- Thrive in a fast paced, dynamic, public facing environment
- Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Newark-Assistant-Store-Manager-Job-DE-19702/1874207/187420718742072012-06-15MicrosoftSalesfull-timeUSDstarting0BSNewark, DE, USJob Category: Services & Consulting
Location: Sacramento, CA, US
Job ID: 791132-78712
Division: Services & Support


FIELD TECHNICAL ACCOUNT MANAGER

Location: Sacramento, CA / San Francisco, CA

Purpose: To manage a complex scope of support issues for assigned Public Sector State and Local Government and Education customers by acting as a technical resource and/or coordinating with other Microsoft groups to assist the customer in their use, support and implementation of Microsoft solutions. Ensure the highest level of customer satisfaction by understanding and identifying the customers computing needs, service delivery planning, building and maintaining strong working relationships and managing the account effectively with the virtual account team.

Responsibilities:
TECHNICAL SUPPORT AND SERVICES: - Manage customers technical support requests. Ensure timely resolution of customer issues by referring issues to product specialists or more experienced team members. Ensure Premier customers receive responses to phone/on-line requests within service level response times, as specified per contractual agreements and in service delivery plans. - Work with management to manage politically sensitive issues impacting either the customers business or impacting Microsoft's relationship with the customer.

ACCOUNT MANAGEMENT: - Work with accounts to develop and maintain a support plan. Communicate proactively with accounts regarding product and program information, supportability issues, and strategic product plans where appropriate. - Maintain effective working relationships with assigned Public Sector State, Local Government and Education customers and Microsoft internal account teams.

TECHNICAL KNOWLEDGE: - Maintain and expand working knowledge of current and pre-released Microsoft systems , products and software plus service offerings, as well as their integration and methods of support delivery. Current MCSE Certification is preferred.

OTHER RESPONSIBILITIES: - Share best practices with team members and the services community to contribute to enhance the quality and efficiency of customer support. - May participate in individual or team projects to enhance the quality and efficiency of customer support. - Establish effective working relationships with Product Groups by working through appropriate escalation channels. Also establish strong relationships with Microsoft Field Sales, Consulting Services and other internal resources as appropriate.

Qualifications Recommended: The ideal candidate will have a four year degree (C.S./E.E. degree preferred) and 4+ years of demonstrated corporate MIS experience or an equivalent combination of education and experience. The candidate must have demonstrated knowledge of programming concepts and technical competence in 3 of the following areas: Microsoft Cloud solutions, Microsoft desktop operating systems, networking architecture, Microsoft desktop applications, messaging architecture, collaboration architecture including SharePoint and Unified Communication, and/or database architecture. Candidates must have excellent organization and time management skills, effective communication and presentation skills, project management skills, negotiation and influencing skills, and technical problem solving skills and a proven understanding of State and Local Government and Education business needs and knowledge of support industry.

SS:PSS

]]>http://www.microsoft-careers.com/job/Sacramento-Technical-Account-Manager-Sacramento%2C-CA-San-Francisco%2C-CA-Job-CA-94203/1818202/181820218182022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSacramento, CA, USJob Category: Services & Consulting
Location: Sacramento, CA, US
Job ID: 768946-63668
Division: Services & Support

Platforms Premier Field Engineer, Sacramento, CA
(DSE) Dedicated Support Engineer
The Microsoft Enterprise Public Sector Services team has an opening Premier Field Engineer who will be responsible for delivering Microsoft Windows Server support and optimization for one of the largest State Agencies in California. This person will be responsible for delivering Windows Server support focused in complex Enterprise environments. The goal of the PFE in this position is to provide high quality technical reactive and proactive support in regards to Windows technology to a small set of strategic Premier customers. The position will require travel to customer sites up to 20%
The PFE’s primary focus will be Windows server related issues such as Architecture Design, Migration Planning & Troubleshooting, Disaster Recovery, Active Directory, Networking, & Windows Server Performance tuning and Monitoring.
Responsibilities
•Identify client related issues and assist customers in finding the proper resources
•Act as a resource to customers’ operations organizations
•Provide on-going support consulting for planning, deployment, change control and migration issues
•Responsible for Windows Server workshops & training for customer's existing support staff.
•Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
•Utilize knowledge of the customer environment to resolve issues in a timely manner.
•Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
•Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
•Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support.
•Partner with the Technical Account Manager (TAM) to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management.
•Develop a working relationship with Microsoft consulting and field staff at your accounts that results in enhanced cooperation and mutual support in achieving each other's goals.
•Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
•Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Enterprise customers.
•Assist with delivery of supportability reviews for your customers.
•Write technical articles for the Knowledge Base.
Qualifications:
•At least 4 years’ experience with Windows Server 2000/2003/2007/2008.
- Strong knowledge of Windows Server versions 2000 through Windows Server 2008
- Generalist knowledge in all aspects of the Platform/OS.
•Ability to function and contribute to a team-oriented environment
•Excellence in written technical documentation
- Experience in technical support or MIS in an Enterprise environment
- Demonstrated technical competence with Microsoft Server Technologies
- Good working knowledge of Windows Active Directory & Networking
- Strong technical writing skills and familiarity with Microsoft Word, and Microsoft PowerPoint
- Ability to effectively communicate with customer managers and executives on technical and business issues
- Strong organization, time management, project management, and negotiation skills.
- US citizen
Preferred:
- Current Windows MCSE and required within 6 months of joining the team.
SS:PSS


]]>http://www.microsoft-careers.com/job/Sacramento-Sr-Premier-Field-Engineer-Job-CA-94203/1445361/144536114453612012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSacramento, CA, US Enjoy being where the action is?
Become a Software Developer Engineer in Test Expert!

Be a part of the most comprehensive suite of cloud solutions and services in the world! Microsoft is hiring strong Software Developers in Test (SDET) for several product groups, including Azure and BPOS. If you are passionate about software development/test in the cloud (datacenter automation, cloud kernel, Software-as-a-service, etc.) a career as an SDET with Microsoft might be just the opportunity you've been looking for.

We have over 100 career opportunities available in the Software Development Engineers in Test!

Position requirements include:
-3+ years of solid software development and/or test experience with C++/C and/or C#, and Win32 APIs

- A Bachelor level degree, preferably in Computer Science or a related concentration.

- Experience through at least one complete product cycle.

- Strong oral and written communication skills.

- Experience in Client/Server technology preferred.

- Digital Media testing experience preferred.

- A Master’s degree is preferred.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

Follow us on Twitter! Click Here

Follow us on Facebook! Click Here
]]>http://www.microsoft-careers.com/job/Seattle-Cloud-Software-Developer-Engineer-in-Test-WA-98199/1315725/131572513157252012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WA Enjoy solving tough technical puzzles?
Then look no further, join our Services Support Team today!

Are you an experienced service operations professional with strong delivery, technical, and analytical skills in a cloud, software-as-a-service, or large-scale online service environment? Do you have broad systems/datacenter knowledge, and can you imagine what Microsoft's boxed productivity products would look like at the largest cloud-based scale? Are you passionate about cloud computing and want to leverage your systems/online service experience to make software + services at Microsoft a reality?


Here are some examples on the background/qualifications we are seeking for this team:
- Must have a degree in Computer Science or Engineering, or equivalent work experience

- 5-10 years related IT experience.

- Must have a proven record of delivering business value through direct CIO-level interactions

- Work experience should involve pre-sales support, solution design, project envisioning, planning, development, deployment, and management.

- Some business process and people management skills or related experience required.

- Positions available in most major cities

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

Follow us on Twitter! Click Here

Follow us on Facebook! Click Here
]]>http://www.microsoft-careers.com/job/Seattle-Cloud-Services-Engineer-WA-98199/1315742/131574213157422012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Services & Consulting
Location: Alexandria, VA, US
Job ID: 787040-75650
Division: Services & Support


Microsoft Services has an immediate opening for a Consultant with an indepth knowledge of SharePoint, SQL, and Business Intelligence (BI) to analyze data input variables, drive data warehouse optimization, and develop business intelligence reporting for a designated set of US Military customers. This person will be responsible for delivering SharePoint and BI to US Army organizations in the US, primarily on the East coast. This person will be responsible for delivering services to the military leadership within the customers area of responsibility. The ideal candidate should have at least 3-5 years experience with Microsoft Enterprise products. The candidate should have extensive experience with SharePoint, Business Intelligence consulting engagements, data warehouse (Data CUBE) experience, and theoretical and practical experience with SSAS/SSRS/SSIS and Performance Point. A strong programming background is desirable. This candidate should possess a working knowledge of an ITIL (MSF/MOF) centric services discipline. The candidate’s primary focus will be to analyze data collection sources and recommend solutions and processes for rapid integration into the overall mission capability. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written documentation and public speaking is expected.

Additional Responsibilities include: Coordinating activities with military leadership and other on-site vendors for success of overall military mission and to deliver ad-hoc technical training as necessary.

Qualifications and Job Criteria: The candidate should possess a 4 year technical degree or equivalent work experience, plus at least 4 years Enterprise level experience 3 years experience (preferably in the Defense, Federal, or Fortune 500 customer space) in technical support or MIS in an Enterprise environment is required. Excellent verbal, written, and presentation skills required. Individual must be effective operating in politically charged, highly agile customer environments. Minimum 3 years experience conducting user-level and executive interviews, gathering requirements, and designing applications, reports, and databases. Also required are strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organizational, time management, project management, and negotiation skills are necessary. The successful candidate will be highly motivated and seek the initiative in their project tasks and activities. The position will require up to 75% travel. Applicants must be US citizens, hold or be able to obtain a DoD Top Secret security clearance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Alexandria-Senior-Consultant-SharePoint-BI-Alexandria%2C-VA-Job-VA-22301/1754704/175470417547042012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAlexandria, VA, USJob Category: Customer Service & Support
Location: Portland, OR, US
Job ID: 789599-79971
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
We are looking for a passionate individual with strong Customer Service and outsourced Vendor Management skills to become a central part of the Xbox organization’s Service Delivery infrastructure. The responsibilities below outline the crucial activities that this role will be accountable to deliver in order to ultimately enable our organization to accomplish key customer service goals:
Manage the relationship between Microsoft and our outsourced Call Center Vendors for a specified Line of Business or area.
Oversee the Vendor’s operation management.
Provide guidance, feedback, and leadership to drive the Vendor to achieve continuous improvement on all operational, quality, and satisfaction metrics.
Oversee Customer Services program deployments in the Vendor.
Collaborate with Microsoft Global Outsourcing (MGO) who is responsible for vendor contract administration while the SDM is responsible for day to day operations.
Act as a point of contact for vendor to Microsoft and Operations regarding Readiness, Quality, and Training.

The SDM will specifically own the following activities:
Interface with other groups within Microsoft that are impacted by the vendor's performance.
Ensure that the appropriate policies and guidelines are strictly adhered to.
Drive program from project initiation through delivery, interfacing with customers and clients.
Organize cross functional activities ensuring completion of the program on schedule and within budget constraints. May manage multiple projects.
Partner with Operations, Finance, Telecom, Tools, Quality Assurance, Readiness/Release Management and Global Outsourcing teams to meet your objectives.
Identify business change requirements due to a new or modified program.
Use agreed upon criteria to determine readiness for go-live and make and communicate go/no-go decision. The SDM is accountable for ensuring that the solution is truly ready for implementation.

Qualifications:
Minimum 3-5 years’ work related experience in the call center industry or multi-vendor account management.
4-year college degree in business management, operations management, finance, supply chain management or related field.
Management skills required - preferably within a contact center, including ability to work within a budget and direct multiple programs.
Customer focus and proven results of improving the consumer experience delivered by a team or teams of external support professionals or customer service representatives.
Experience in building a budget, managing costs to a budget and analyzing financial performance.
Strong performance management skills in managing external partners: (setting clear goals, performance measurement, etc.)
Demonstrated ability to identify problems, determine root cause, collect data from various sources, determine solution which accounts for all business needs and drive implementation within tight timelines.
Clear communication skills, both written and verbal are a must.
Ability to work without supervision.
Advanced proficiency with all Microsoft Office products (Word, Excel, Outlook & PowerPoint)
Could require light to moderate travel.
Strong written, oral, and presentation skills
Effective negotiation skills.
Previous experience working with clients and/or vendors is preferred.
Experience with project life cycles and proven accomplishment as a driver in this arena.
COPC experience/knowledge preferred.
Familiarity with Six Sigma preferred.
Project Management experience preferred.
Vendor management experience strongly preferred.
Manage numerous ad hoc requests each day, including tool issues, policy clarifications, etc.
Drive excellence by performing detailed analysis of contact types and customer satisfaction and determining actions to increase performance.
Review performance data for the purposes of identifying process improvement opportunities.
Deliver capacity planning by determining the resources needs required to deliver service including agents, telephony, and technology.
Drive improvements through analysis by mining, compiling, and analyzing business data to determine whether operational objectives are being met, (e.g., report development and generation, metrics reporting daily/weekly/monthly, monthly ops/metrics reviews, internal business reviews, and CSAT

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs


]]>http://www.microsoft-careers.com/job/Portland-Service-Delivery-Manager-Job-OR-97086/1850711/185071118507112012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSPortland, OR, USJob Category: Services & Consulting
Location: Portland, OR, US
Job ID: 792365-79487
Division: Services & Support


Address all informational inquiries to John Hadden, hiring manager for this position.

Purpose: To manage a complex scope of support issues for assigned Public Sector State and Local Government and Education customers by acting as a technical resource and/or coordinating with other Microsoft groups to assist the customer in their use, support and implementation of Microsoft solutions. Ensure the highest level of customer satisfaction by understanding and identifying the customers computing needs, service delivery planning, building and maintaining strong working relationships and managing the account effectively with the virtual account team.

Responsibilities:
TECHNICAL SUPPORT AND SERVICES: - Manage customers technical support requests. Ensure timely resolution of customer issues by referring issues to product specialists or more experienced team members. Ensure Premier customers receive responses to phone/on-line requests within service level response times, as specified per contractual agreements and in service delivery plans. - Work with management to manage politically sensitive issues impacting either the customers’ business or impacting Microsoft's relationship with the customer.

ACCOUNT MANAGEMENT: - Work with accounts to develop and maintain a service delivery plan that aligns with the customers’ values and goals. Communicate proactively with accounts regarding product and program information, supportability issues, and strategic product plans where appropriate. - Maintain effective working relationships with assigned Public Sector State, Local Government and Education customers and Microsoft internal account teams.

TECHNICAL KNOWLEDGE: - Maintain and expand working knowledge of current and pre-released Microsoft systems, products and software plus service offerings, as well as their integration and methods of support delivery. Current MCSE Certification is preferred.

OTHER RESPONSIBILITIES: - Share best practices with team members and the services community to contribute to enhance the quality and efficiency of customer support. - May participate in individual or team projects to enhance the quality and efficiency of customer support. - Establish effective working relationships with Product Groups by working through appropriate escalation channels. Also establish strong relationships with Microsoft Field Sales, Consulting Services and other internal resources as appropriate.

Qualifications Recommended: The ideal candidate will have a four year degree (C.S./E.E. degree preferred) and 4+ years of demonstrated corporate MIS experience or an equivalent combination of education and experience. The candidate must have demonstrated knowledge of programming concepts and technical competence in 3 of the following areas: Microsoft Cloud solutions, Microsoft desktop operating systems, networking architecture, Microsoft desktop applications, messaging architecture, collaboration architecture including SharePoint and Unified Communication, and/or database architecture. Candidates must have excellent organization and time management skills, effective communication and presentation skills, project management skills, negotiation and influencing skills, and technical problem solving skills and a proven understanding of State and Local Government and Education business needs and knowledge of support industry
SS:PSS

]]>http://www.microsoft-careers.com/job/Portland-Technical-Account-Manager-Portland%2C-OR-Job-OR-97086/1835610/183561018356102012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPortland, OR, USJob Category: Operations
Location: Pittsburgh, PA, US
Job ID: 788715-76756
Division: Interactive Entertainment Business

The Distribution Center Manager (On-Site) of Distribution is a key member of the leadership team. This position will play a crucial role driving world class operations excellence managing distribution execution and third party supplier performance at a regional level. The role will serve as a resident expert in multi-channel consumer product distribution, International shipping, technology advancement, and analytics.

The Distribution Center Manager will possess:
- Experience managing best-in-class distribution functions in a multi-channel retail environment.
- Proven ability to operate effectively under complex and changing workflow situations.
- Proven track record of cost reduction strategies and execution in value added services.
- A demonstrated capability to successfully manage distribution, shipping, and order management systems interfaces.
- An ability to establish and maintain strong relationships and communications with internal and external business partners.
- Strong management, teamwork and interpersonal skills; must be able to develop self and others and maintain effective working relationships up and down the organization as well as provide visible team leadership.
- Strong analytical and problem solving skills with the ability to analyze data, form conclusions, and develop actionable recommendations in a timely manner.

Responsibilities:
- Management and Planning: Plans and directs the inventory and distribution of products for a particular region and Distribution Center. Drive analytics to process improvements. Manage and execute to performance metric goals, lead root cause analysis to enable change management, provide executive updates to leadership, deliver forecasting, budgeting and operations financial analysis for continual improvement.
- Customer Engagement: Act as communication liaison with key stakeholders, including internal and external customers. Work with all levels of management and customers (internal and external), engage with our customers to improve delivery and overall supply chain performance and ensure we can support all customer specific Pick Pack and Ship requirements in a way which delivers value to both customer and Microsoft. Collaborate with business units, distribution functions, and transportation to develop and execute plans to achieve business objectives Supplier Management: Directly responsible for leading 3PL operations execution, 3PL metrics measurement, process improvement, inventory management, tactical prioritization, compliance assessment and financial management. Meeting company standards pertaining to quantity and quality of work performed by 3PL on an ongoing basis. Overseeing 3PL performance to all work related tasks in a manner that is in compliance with MS Company policies and procedures.
- Process Execution: Assures the timely and efficient distribution of products in order to attain maximum profitability. Develops and implements changes for improved workflow processes. Works closely with 3PL Operations Managers and Supervisors to accomplish goals; continuously works with 3PL to improve processes and controls; provides operational visibility and reporting; works as single point of contact for all internal customers on issue resolution. Ensure inventory control and Microsoft/supplier system alignment is maintained at pre-defined levels of accuracy, ensure cycle counting takes place as per agreed schedules and that all transactions are compliant with MS processes and SOX requirements.
- Security: Ensure Supplier meets or exceeds the Microsoft security requirements at all times.
- Subject Matter Expert: Serve as a functional expert in distribution, WMS/TMS systems, electronic data interchange, metrics and distribution processes. Create and maintain strong cross functional teams and strategic alliances to achieve objectives. Develop and implement operational and financial KPI’s for the performance of function. Collaboratively influence changes within supply chain and external vendors.

Qualifications:
§ 5+ years experience in distribution supply chain related functions preferably multi-channel retail, ecommerce or manufacturer shipping direct to retail; Fortune 500 experience preferred.
§ 5+ years managing internal or outsourced high volume distribution, on-site distribution center management (required)
§ 3+ years prior management experience with a minimum of 2+ direct reports (required).
§ 2+ years prior experience in reverse logistics.
§ 2+ years experience with WMS systems and tertiary understanding of ERP, TMS, EDI and replenishment systems (required)
§ Leadership with complex, cross functional projects including setting scope, reaching consensus, execution, and presenting results (required)
§ Experience with MS Office Applications, advanced knowledge of Excel, PowerPoint, MS Project preferred.
§ 2+ years experience responsibility for budgeting, P&L’s, and activity based costing
§ Ability to write, speak and present effectively and persuasively at all levels
§ Capable of effectively leading, developing and motivating a team
§ Strong critical thinking and resolution in sometimes ambiguous situations
§ Self-driven initiative to gain and share a broader knowledge of supply chain
§ Travel required up to 30% and potential relocation among company locations.

Education:
- Bachelor’s degree in business, supply chain, operations management, or engineering
- MBA preferred but not required

SC:MN

J2WERPH1]]>http://www.microsoft-careers.com/job/Pittsburgh-Distribution-Center-Manager-IEB-MSCIS-%28788715%29-Job-PA-15122/1776806/177680617768062012-06-15MicrosoftOperationsfull-timeUSDstarting0BSPittsburgh, PA, USJob Category: Sales
Location: Pittsburgh, PA, US
Job ID: 780116-74061
Division: Sales


As the Solution Sales Manager for Microsoft’s Application Platform business, you will take a leadership position in the Mid-Atlantic District responsible for the management of a high performance sales and technical team. As the leader of one of the company’s fastest and most dynamic businesses, you will drive sales and marketing execution, and take a direct role engaging strategic enterprise accounts and play a key role mentoring and leading a team of Technology Specialist and Solution Sales Specialists in our Application Platform business. You will be responsible for the execution of key sales strategies to grow the Application Platform business across the district’s Enterprise and Corporate customers with Mission Critical and Business Intelligence solutions created with leading System Integrators, Microsoft Services and Independent Software Vendors. These solutions will drive underlying product revenue and market share growth across products including SQL as a Data Platform, BizTalk and Azure AppFabric for Integration, the Azure Cloud Computing Platform and Microsoft’s leading Development Tools & ALM.

Application Platform Manager Responsibilities for the Mid-Atlantic District include:
1. Own and drive the strategy and execution for the Application Platform business including issues such as market place needs, revenue growth opportunities, key partner relationships, competitive challenges and opportunities, emerging technology trends and other issues impacting the application platform business.
2. Lead and manage a high performance team through the development and integration of individual employees into effective and knowledgeable Solution Sales and Technical Specialists who are motivated and committed to our customers and internal teams. Ensure the team creates and executes business plans to maximize growth, exceed revenue goals and drive customer satisfaction.
3. Recruit, hire, onboard and develop qualified individuals with high potential, extraordinary consultative selling skills and technical leadership to successfully sell Microsoft in the enterprise space, and collaborative work across the Microsoft enterprise team.
4. Create a clear competitive plan, and understand competitive solutions and platforms.
5. Demonstrate ability to lead technical and business resources to help customers evaluate solutions based on the Microsoft platform. Solution selling and alignment around a MIT/Gartner based application maturity model will be core to selling strategy.
6. Grow and maintain a valid, healthy application platform product pipeline.
7. Design and execute a technical resource allocation strategy that enables effective opportunity engagement (Product Briefing, Business Value Analysis, Solution Design, Architectural Design Sessions, Proof of Concepts, etc.) to drive value with velocity for the customers and partners.
8. Help grow and maintain a healthy partner ecosystem including Systems Integrators and Independent Software Vendors to drive sales, technology adoption, and successful deployment of Microsoft by Enterprise Customers. Align the Partner Account Manager and closely align partners to your business. Align the team with industry and horizontal ISV solutions.
9. Lead the district’s greater Application Platform community (Specialist Team, Business Marketing Organization, Developer & Platform Evangelism, and Microsoft Technology Center teams).
10. Develop and maintain executive level business and technical relationships and assist in the closing of competitive sales opportunities. You will target a portfolio of target accounts for relationships.
11. Provide strategic direction and high level marketing and technical support across all channels for the geography. You will work with the Application Platform District Marketing Manager on strategy, customer investment and customer targeting

Professional Skills - The successful candidate will bring the following skills to the team:
1. Sales and Business Management Experience - Demonstrated leadership of a sales team. Ability to develop and grow a business.
2. Technical Sales Management - Proven skills and experience managing technical resources balancing the delivery of short term objectives while building a solid base for long term growth.
3. People Leadership Experience - Proven skills and experience building highly motivated, extraordinarily talented teams. Demonstrated success creating high potential employees, exporting great talent and an attractor of talent.
4. Consultative Selling Experience - Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling. Responsible for building strong executive contacts/business value discussions with CXOs and VP BDM contacts.
5. Sales Teamwork - Demonstrated capability to drive a v-team or One Microsoft. High degree of collaboration with multiple Microsoft sales personnel and Microsoft Partners will be required for success.
6. Communication Excellence - Strong writing, verbal, and presentation skills are must.
7. Passion for Technology - We expect each member of the team to be an ultimate Application Platform leader and Information Worker. High level of passion and familiarity with Application Platform and Performance Management technologies are required for success. Competitive or long-term experience with legacy and client-server computing are a plus.
8. Partner Integration - The Application Platform business is application centric and requires the integration of partner solutions from System Integrators and Independent Software vendors; Experience orchestrating partners into the business is critical to success.
9. Industry experience and knowledge is key to customer understanding.
10. Combination of business acumen and Enterprise Architecture skills (Business & Technical Architecture, ITIL, Six Sigma) to understand how customer business issues impact their IT environments.
11. Coaching direct reports in pipeline management, opportunity management, and planning.
12. Facilitating/encouraging cross-team account and resource planning.
13. Hiring high potential employees who align with current requirements and can grow into future requirements and roles.
14. Travel - This position will require a 30% travel among a 6 state geography.

Prior Experiences and Qualifications: A proven track record with people and team management in a technology sales environment with at least 10-12 years of enterprise level experience as an individual contributor and/or lead of teams with sales quotas/targets. The ideal candidate will have passion for, and at least an intermediate level of understanding of the related Microsoft technologies (development tools, database, integration tools, BI, etc.) and competitive knowledge or experience, previous experience in Systems Integrator (SI) or ISV partner management, complex sales methodology (e.g., MSSP, Michael Bosworth, etc.), CRM, other Line of Business applications (e.g. SAP, Dynamics), or Employee Performance Management systems a plus. A Bachelor’s degree in Computer Science or Management Information Systems or equivalent experience required. MBA Preferred.

Note - No relocation is available for this role. The position is ideally based in Malvern, PA or Pittsburgh, PA.

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Pittsburgh-Specialist-Sales-Management-Platform-Job-PA-15122/1717257/171725717172572012-06-15MicrosoftSalesfull-timeUSDstarting0BSPittsburgh, PA, USJob Category: Sales
Location: Pittsburgh, PA, US
Job ID: 779990-71029
Division: Sales


The Microsoft Mid-Atlantic is hiring a highly motivated and passionate technologist who can add value to Microsoft by proving the value of Microsoft’s Virtualization and Server platform solutions to customers and providing technical contributions to revenue goals. The virtualization and server platform solutions include both Windows Server and System Center technologies. The TSP - Datacenter will be successful in driving the win rate versus competitors within assigned Virtualization and Server platform opportunities through the delivery of technical sales engagements (Architectural Design Sessions (ADS), Proof-of-Concepts (POC), etc.), develop a bill of materials and architecture that feeds into a solution proposal, develop partner engagements that feed the Virtualization and Server platform opportunity pipeline, develop partner enablement and readiness for assigned opportunities, convince customers with competitive products that Microsoft has a technically superior solution, ensure that self-readiness, the readiness of other TSPs and team members are maintained for supported solutions.

The TSP - Datacenter role differentiates his/herself by executing superior technical engagements (ADSs and POCs), focusing on opportunities, delivering value within specified Microsoft Solution Selling Process (MSSP) parameters, and engage in deep technical levels within assigned opportunities and be able to translate how Virtualization and Server platform technology solves business problems.

Subject Matter Expertise includes but is not limited to:
-300 Level knowledge of operating system fundamentals relating application servers
-200 to 300 level knowledge in networking and storage technologies
-100 Level knowledge of the tools and resources used by customers and their Lines of Business (e.g., financial metrics and statements, industry and analyst reports, executive dashboards, etc.)
-100 Level knowledge of customers’ processes around hardware inventory, software distribution, monitoring and packaging, internal IT governance, etc.

Microsoft Products:
-300 to 400 Level knowledge in significant Enterprise Management products and initiatives: Microsoft System Center Operations Management (SCOM), System Center Configuration Manager (SCCM), Virtual Machine Manager (VMM), Data Protection Manager (DPM), Opalis IT processes and System Center Service Manager (SCSM)
-200 to 300 Level knowledge of Windows Server 2008 R2 and Active Directory
-200 Level knowledge of basic Microsoft platform technologies

Competitor/Partner Products:
-200-300 Level knowledge of Novell products
-200-300 Level knowledge of VMware
-100 to 200 Level knowledge of competing products: IBM Tivoli, HP OpenView, Altiris
-100 Level knowledge of Global SI Management partners solutions and deployment/consulting expertise: e.g., Atos Origin, Capgemini, Dell, Getronics, Infosys, Tata, Unisys and local/regional Management partners
-100 Level knowledge of Global ISV Management partners, for example: 1E, PS’Soft, JalaSoft, eXc Software and local/regional Management partners

The desired TSP - Datacenter profile possesses a strong sales aptitude with the ability to lead in-depth technology discussions, articulating the business value of a product or technology. Experience in an environment where customer contacts and knowledge are leveraged to listen proactively for upsell/cross-sell opportunities. Deep technical skills with the ability to translate the feature and function set into customer solutions and win against the competition. Works proactively within assigned opportunities to uncover and qualify new opportunities. Develops strong, strategic partners engaged in immediate and long-term strategic opportunities and committed to Microsoft. Is a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer.

5-8 years of related work experience is essential to this role.

This position is based in Pittsburgh, PA

Education desired - Bachelor’s Degree in an engineering and/or computer sciences concentration and MCITP certification.

NOTE: Relocation is not available for this role


Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Pittsburgh-Technology-Solution-Professional-Datacenter-Job-PA-15122/1602533/160253316025332012-06-15MicrosoftSalesfull-timeUSDstarting0BSPittsburgh, PA, USJob Category: Sales
Location: Pittsburgh, PA, US
Job ID: 784370-74202
Division: Sales


The Account Technology Strategist (ATS) within the Mid-Atlantic States District is a high profile, customer-facing role that is the primary technical face and orchestration point for customers. Candidates should have a strong, proven IT background and demonstrate familiarity with the broad range of Microsoft products and solutions. The candidate must be able to (1) build and maintain “trusted advisor” relationships with CIOs, CTOs, Enterprise Architects, and IT Directors, (2) drive adoption of Microsoft products and solutions, and (3) identify new opportunities for MS within the account. The ATS works closely with the Account Executive, Technical Account Managers, and Solution Specialists to help define and execute territory and account strategies. You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. You will lead technical resources in communicating the value of Microsoft’s products, solutions and partners to a broad range of people across multiple customers, and drive relationships with technical leaders from senior executives and down. The role includes coordinating and guiding the account team on all technology related matters. A strong leader is required to ensure Microsoft deploys its best resources, well-briefed, in front of the Customer. Microsoft is looking for a self-starter who is passionate about making immediate contributions in the following areas:

DRIVE Customer Satisfaction (CPE)
-Create a technology leaders relationship plan
-Take over and expand the growing technical peer-peer relationships
-Create a winning holistic plan that ensures your customers programmatic early access to Microsoft new technologies
-Focus specifically on ensuring satisfaction with core infrastructure and security solutions (i.e., Windows Server, Windows Desktop OS, Exchange, IIS, ILM, MDOP, etc.)
-Develop deployment and upgrade strategies to keep your customers deploying the latest versions of Microsoft technology

GROW our platform
- Orchestrate monthly project meetings with key customers to ensure close cooperation and collaboration between customer project teams and Microsoft resources.
-Develop a multi-year technology vision and roadmap based on furthering the IO models that supports the business plan
-Identify key MUST WIN project areas and resources needed to succeed - including Services and partners
-Identify key technical competitive threats and develop a strategy - including partners and services - to counter & win.

WIN new business (revenue)
-Develop a plan to pull through demand for new and subscription products
-Actively involve SSPs and STU and product groups resources
-Integrate with virtual team to systematically identify winnable Services opportunities

PEOPLE Success
-Execute best practices in virtual teaming
-Continue to develop yourself as a technical leader at Microsoft and in your community
-Develop key relationships with Microsoft product teams
-Work with Business and IT decision-makers to understand the customers’ business, IT imperatives, and initiatives

Key Success Criteria
-Credible technical leader and Microsoft trusted advisor to the CIOs, CTOs, Enterprise Architects, and IT Directors,
-Broad technical knowledge with deep experience - ideally inside and outside Microsoft
-Ability to think strategically, then organize people and ideas to execute with excellence
-Good personal network inside Microsoft and a knowledge of how to get things done
-Passion for understanding of the customer’s key business drivers, technology infrastructure & technical strategy
-Self-starter that transitions easily from working at home to leading large meetings
-Boundless optimism, enthusiasm and passion for overcoming seemingly insurmountable obstacles (both inside Microsoft and at the customer) through creativity, humor, leadership and persistence

Knowledge, Skills & Experience
1) Essential Experience
- Proven technical and leadership experience in the IT industry - ideally both inside Microsoft and out
- Proven strategic planning, risk analysis, and business justification experience
- Demonstrable and proven customer facing experience gained with a major vendor, consultancy, systems integrator
- Excellent business acumen - ideally pre-sales experience or consultative selling
- Proven ability to develop a vision, strategic plan and execute successfully
- Ability to manage executive meetings to achieve objectives
- Strong presentation skills

2) Technical /Functional Skills
- Broad knowledge of large global enterprise IT architecture, engineering and operations
- Understanding of Microsoft’s Technical Vision
- Knowledge of competitive platforms is valuable

3) Personal Attributes/Interpersonal Skills
- Passion, optimism, creativity and humor
- Strategic thinker AND excels at execution
- Willing to engage openly and professionally in conflict when necessary
- Strong sense of initiative and willing to be accountable for success
- Team player
- Mature & credible
- Sincere concern for customer and Microsoft success

Please note that there is no relocation available for this role.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Pittsburgh-Account-Technology-Strategist-Job-PA-15122/1722487/172248717224872012-06-15MicrosoftSalesfull-timeUSDstarting0BSPittsburgh, PA, USJob Category: Sales
Location: Pittsburgh, PA, US
Job ID: 793452-80462
Division: Sales


The Mid-Atlantic States District is looking for a motivated and self-driven sales professional, focused on selling application platform solutions to large customers in the Pittsburgh market. The primary goal for the job will be to exceed SQL Server and BizTalk Server revenue goals for the Mid-Atlantic Sales District. This is done through successfully positioning Microsoft Solutions in the following opportunity types: Tier 1 / Mission Critical, CRM, ERP, Line of Business Application, Business Intelligence, Data Warehouse and Appliances. Tasks for the job include determining the appropriate solution to address the customer’s pain, engaging the appropriate partners, and closing on a solution that is deployed to meet client needs and drive business value.

While this is a quota carrying sales role, the successful candidate will also play a key role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) so it will require excellent collaboration skills.

Relationship building inside and outside of IT is critical to success in this role. The candidate should have demonstrated the ability to develop and maintain CxO-level and Senior Line of Business Executive relationships with Enterprise customers, mapping IT and development solutions to business initiatives.

Qualifications:
Extensive experience (8+ years) in selling software solutions to large enterprises
3+ years selling Application Platform solutions
Demonstrated track level of success in selling complex solutions to large companies
Experience with Solutions Oriented Architecture is highly desirable
Solid understanding of Microsoft server products or complementing solutions.
Experience in responding to and developing RFI/RFP proposals is desirable.
Skills required include: Excellent executive communication skills, strong writing and presentation skills, a comprehensive knowledge of key partners and applications, and the ability to direct efforts of cross-functional teams.
A BA/BS or MS degree in Business, Computer Science or related discipline is highly desired. MBA is preferred.
Location will be in Pittsburgh, PA. Some travel is required.

Note: No relocation budget available.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Pittsburgh-Solution-Specialist-Platform-Job-PA-15122/1863884/186388418638842012-06-15MicrosoftSalesfull-timeUSDstarting0BSPittsburgh, PA, USJob Category: Customer Service & Support
Location: Waltham, MA, US
Job ID: 791311-78846
Division: Services & Support


The Engineer for Application Management Services requires a broad range of technical skills, and a desire or ability to learn new skills quickly.
Role Description
AMS engineers are responsible for operating, maintaining and improving our client search experience through extensive knowledge of each installation and the way it is used by the end users with respect to the full range of Search applications and features. Tasks are varied, such as implementing efficient monitoring and reporting, troubleshooting, performance tuning, content refinement, relevancy tuning, health checks, discussing new features, and improvements with customers etc.
A deep understanding of search applications and search software is needed to perform the job in an efficient way.
Principal duties and responsibilities of the AMS engineer (intermediate and senior level):
The Engineer for Applications Management Services will ensure the successful operation of Microsoft hosted and remote-managed customer applications:

Install and configure software on production, test, and development systems.
Monitor systems and perform services to ensure SLA requirements are met, including operations, consulting and maintenance.
Serve as first line of support to prevent, identify, troubleshoot, and resolve application issues and customer inquiries, escalating hardware issues to the Data Center Operations team.
Lead initiatives to automate and streamline operations and maintenance processes by identifying areas of improvement, writing scripts, and documentation.
Perform maintenance during scheduled off-peak maintenance windows (nights/weekends)
Lead capacity planning and performance tuning engagements.
Non-scheduled off-hour emergency support may be required
Work with a team of skilled Microsoft software engineers to manage the world’s most demanding search applications.
Requires attainment of search and SharePoint certifications through Microsoft Learning. Training will be provided

AMS PFE Engineer
Systems Operation Experience: The Engineer for Application Management Services position requires a broad range of skills, and a desire and ability to learn new skills quickly.

Experienced with both UNIX/LINUX and Windows operating systems.
Experience administering applications in a high-availability production environment is required
Experience with database administration and demonstrated understanding of database concepts.
Understanding of concepts such as RAID and load balancing
Excellent communication, organization, and time management skills
Ability to multi-task in a dynamic fast paced environment, with minimal supervision
Ability to communicate effectively and build effective working relationships across a diverse group of people and departments
2+ years of experience managing customer solutions and applications, ideally in an enterprise software/professional services environment with direct customer contact.
Experience with or knowledge of search engine concepts and practices highly desirable
Broad knowledge and experience of IT Technologies and Methods
Skilled in monitoring, troubleshooting and performance tuning.
Knowledge of internet technologies and networked systems
Programming:
Knowledge of common languages such as .NET, Java, C++, python, perl and XML
Shell scripting experience with Powershell, Python, PERL, or PHP - at least one is required

Experience: Successful applicants will have at least 2 years of professional work experience
Languages: Fluent in English both verbal and written
Education: Bachelor’s degree in computer science or information systems preferred

AMS Sr. PFE Engineer
Systems Operation Experience: The Engineer for Application Management Services position requires a broad range of skills, and a desire and ability to learn new skills quickly.
Proficient understanding of Linux and Windows operating systems is a must.
Experience administering applications in a large-scale, high-availability production environment is required
Experience with database administration and concepts.
Understanding of concepts such as RAID and load balancing
Excellent communication, organization, and time management skills
Ability to multi-task in a dynamic fast paced environment, with minimal supervision
Ability to communicate effectively and build effective working relationships across a diverse group of people and departments
5+ years experience managing customer solutions and applications, ideally in an enterprise software/professional services environment with direct customer contact.
Basic understanding of systems architecture and performance tuning is a must.
Ideal candidates will have experience with information retrieval technology, including relevance ranking, indexing, text analysis, subject clustering, etc
Experience with or knowledge of search engine concepts and practices highly desirable
Broad knowledge and experience of IT Technologies and Methods
Skilled in monitoring, troubleshooting and performance tuning.
Advanced knowledge of internet technologies and networked systems

Programming:
Knowledge of common languages such as .NET, Java, C++, python, perl and XML
Shell scripting experience with Powershell, Python, PERL, or PHP - at least one is required

Experience: Successful applicants will have at least 5 years of professional experience
Languages: Fluent English verbal and written
Education: Bachelor’s degree in computer science or information systems preferred

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Waltham-PFE-Job-MA-02451/1820771/182077118207712012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSWaltham, MA, USJob Category: Sales
Location: Waltham, MA, US
Job ID: 792707-80167
Division: Sales


Are you interested in joining Microsoft’s Enterprise Sales Team? We are seeking a highly motivated individual to manage strategic relationships with large accounts in the greater Boston area.

Responsibilities:

As a Major Account Manager, you will be responsible for achieving revenue goals by selling Microsoft technologies and solutions. Specifically, you will define, document, and execute an account plan to lead a team of subject matter experts who will proactively propose solutions that address your customers’ highest priority business opportunities.

The key to success in this position is establishing a clear vision, developing a thorough plan, and executing efficiently. The successful candidate must be able to build relationships at all levels, creatively tackle complex sales challenges, overcome competitive threats, and make decisions to optimize the impact of a broad team of resources within your accounts.

Establishing exceptionally strong executive relationships with corporate IT and business operations is critical in this role. You will lead a large team of resources to facilitate communications, work with the solutions sales team to drive wins, and engage Microsoft Consulting Services and partners to deliver successful engagements to achieve significant revenue growth and management responsibilities.

Requirements:

The successful candidate will have a proven track record of developing and managing CXO relationships within large, complex organizations and using those relationships to consistently exceed quota expectations. Must be comfortable interfacing at all levels within assigned accounts, while possessing knowledge of business opportunities and the impact of technology within the health and life sciences industries. Candidates must be passionate about the benefits of technology and generally knowledgeable about Cloud Computing and the value that Microsoft products provide.

A minimum of 7+ years account management experience in a relevant, technology sales environment is required. Experience with a complex virtual team selling and demonstrated success partnering with other companies to create joint incremental revenue streams is mandatory.

Candidates must be able to think strategically, while successfully managing to short term goals. Excellent verbal and written communication skills are essential. A BA/BS degree is required with an M.B.A. a plus. This position is based in the Boston, MA area and reports into the Waltham, MA office. Minimal travel will be required, with the majority of travel being regional.

EEOC
No relocation budget available at this time.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Waltham-Account-Manager-Major-Job-MA-02451/1855399/185539918553992012-06-15MicrosoftSalesfull-timeUSDstarting0BSWaltham, MA, USJob Category: Finance
Location: Waltham, MA, US
Job ID: 794970-81425
Division: Finance

Microsoft's US Enterprise and Partner Group (EPG) Finance team is looking for a District Finance Manager (DFM) with strong financial and business acumen as well as strong analytical skills to support and drive strategic and financial initiatives in support of the General Manager for our Northeast District.

This is an exciting opportunity to impact a critical function of Microsoft, where you will have the opportunity to develop your financial analysis, process improvement and communication skills.

The DFM will work with the GM and district leadership team to set tactical and strategic direction for the district. The DFM is responsible for defining and implementing a financial measurement model that supports and enhances the GM's ability to manage sales in the geography.

Responsibilities include:

. Manage the monthly sales forecasting process for the district and conduct analysis of variances to plan and forecast
. Drive the annual revenue planning process for the district
. Provide oversight and support for headcount and operating expenses and ensure the district complies with all Microsoft accounting policies
. Partner with the GM to identify sales opportunities and create tools that can be used by the district to exploit these opportunities.
. Provide analyses and advice to support the GM on business issues in the district and support the sales team in achieving revenue and profitability goals. Eg. discount analysis, ROI, revenue per unit etc
. Perform routine and ad hoc financial analyses for the controller

Basic Qualifications:

- Minimum of 5 years' of relevant experience in finance related roles in financial planning and analysis, process improvement, project management, business analysis, or financial modeling
- Minimum of 3 years' experience leading or managing budget, revenue, sales, or forecasting plans for an organization
- Bachelor's Degree from accredited university

Preferred Qualifications:

- CPA and/or MBA preferred.
- Excellent organization skills and demonstrated problem solving abilities; ability to project manage competing tasks/priorities effectively; superb collaboration skills.
- Demonstrated planning expertise given complex environments; ability to juggle multiple projects and priorities and re-prioritize as necessary in order to align with current business objectives.
- Strong written and verbal communication skills.
- Experience with presenting/working with senior management.
- A self starter who is proactive versus reactive and action oriented with a strong desire to get things done.
- Ability to quickly identify what needs to be accomplished, craft a solution and drive to results

SMSG: FIN

]]>http://www.microsoft-careers.com/job/Waltham-Finance-Manager%2C-District-US-Enterprise-Partner-Group-Job-MA-02451/1894508/189450818945082012-06-15MicrosoftFinancefull-timeUSDstarting0BSWaltham, MA, USJob Category: Sales
Location: Waltham, MA, US
Job ID: 790385-77915
Division: Sales


JOB DESCRIPTION:

Partner Technology Advisor (PTA)
This is a senior solution architect role that will work directly with key system integrators senior executives & practice directors focused on developing presales & delivery capacity to understanding their highest priority business needs then architecting compelling MS solutions & building service delivery practices to meet those needs and successfully position MS against our competitors.

Technology Advisors are involved in the entire IT lifecycle but are most critical in the discovery, design, and delivery phases. Areas of focus may include enterprise, industry, platform and solutions. Key deliverables and associated activities include:

Partner Consulting:
Work with field managed System Integrators to align technology to their most critical business opportunities and needs
Identify and document how our competitors are engaged in these business processes and how we can best be positioned to meet partner needs and grow mind and market share by building key solutions & delivery practices and capabilities.

Business Strategy and Solutions:
Provide technical guidance to internal practice management
Develop business and market solutions and strategies
Support sales acct team in architect-driven pre-sales initiatives
Align with and support Microsoft product and strategy teams

Successful Practice Development:
Ensure proper business value and partner satisfaction
Provide quality assurance over both sales opportunities and project delivery
Make go/no-go decisions on technical approaches
Engage and lead Microsoft and partner resources

Grow and Mentor others
Create and champion technical community
Proactively share best practices
Develop PTA talent pipeline
Recruit and mentor consultants and architects

Operational Excellence and Innovation
Drive IP development and reuse initiatives
Drive best practice, architectural awareness initiatives

Partner Technology Advisor is responsible for identifying and developing profitable Microsoft delivery practices and channel growth in some of Microsoft’s largest, most strategic, and competitive partner accounts. They will do this by developing relationships with the senior executives, practice directors, and key system integrator architects to understand their key business processes, initiatives, and competitive solutions. They will then work with the partner & the MS virtual team in a consulting capacity to architect Microsoft solution(s) that drive practice profitability and overall partner channel revenue growth.

The partner technology advisor identifies key business challenges and works with key partner stakeholders to develop solution practices that can be implemented thus driving sales, customer satisfaction, and create intellectual property covering innovation with our products that can be reused by our internal organization and partners.

The partner technology advisor can speak the language of business, the language of architecture and the language of technology which allows them to communicate with business owners in business language, with other architects in terms of frameworks, methodologies, patterns, and best practices, and technologists in the language of product specifications, constraints, and capabilities.

Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10-12 years related technology experience, including Microsoft and competitor technologies.
Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Some business process and people management skills or related experience required.
Candidates must have a deep understanding of markets, customers and related technology, have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

This position is located in Boston, MA

]]>http://www.microsoft-careers.com/job/Waltham-Partner-Technology-Advisor-Job-MA-02451/1799843/179984317998432012-06-15MicrosoftSalesfull-timeUSDstarting0BSWaltham, MA, USJob Category: Sales
Location: Waltham, MA, US
Job ID: 791933-79197
Division: Sales


The Northeast District Specialist Team Unit (STU) has an immediate opening for a Core Infrastructure Solution Sales Professional for our CAM business. As an SSP for Core infrastructure in CAM, you lead a virtual team of technical, marketing, and partner resources to advance the sales process and achieve/exceed quarterly budget targets in your assigned territory. The ideal candidate will have a proven track record of developing new business, building strong business relationships, and driving partner integration and our VTSP program. The ability to effectively communicate to both technical decision makers and executives is a must. A strong understanding of desktop, datacenter and security solutions is required. A strong understanding of the Infrastructure competitive landscape and ability to drive our Private Cloud Story is highly desired. This role also requires strong integration into the CAM account teams for your District.

Key Responsibilities include:
Creating and executing a business plan to ensure your Core IO product's revenue and unit goals are achieved.
Developing a healthy pipeline of qualified CI opportunities including driving opportunities to closure and drive a consistently reliable business forecast.
Bringing customers to agreement on the business value of Microsoft’s Optimized Desktop solutions (comprised of Windows Client, Client Management, and Client Security) and Datacenter solutions (comprised of Windows Server and System Center Server Management Suite).
Develop in-depth understanding of the platform and related solutions and the value they bring in solving business problems.
Ensure appropriate resources are engaged to help customers evaluate Microsoft Windows and Management solutions.
Drive customer and partner satisfaction for your Core IO products and solutions, including our Private Cloud strategy.
Contributing to the recruitment, engagement and readiness of Partners who can help the Solution Sales Professional drive business.
Team effectively with other sales representatives, Partners, Marketing, & other v-team resources to meet your goals and customer needs.
Understanding Microsoft strengths relative to competition and effectively communicate those strengths to customers in a positive manner, knowledge of VMWare, Novell, Altiris, Symantec, Linux, and other Unix technologies is a plus.
Secure reference and satisfied customers that can be leveraged in future sales engagements.
Requirements and skills for this position include:

Strong, proven track record of solution selling, based on business value principles, experience focused on selling solutions to solving Enterprise customer problems thru technology.
Demonstrated experience and expertise in selling technology solutions to senior business and IT decision makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
History of holding and consistently exceeding quota - Strong communications, presentation, negotiation and interpersonal skills.
Practical knowledge and experience of Microsoft Client & Server Platform Technologies, customer operational issues and 3rd party integration with the windows platform is preferred.
Ability to articulate the business value of the Microsoft platform and Microsoft Private Cloud Strategy by positioning Windows Client, Windows Server, Windows Azure, Systems Center Suites (Operations Manager, Configuration Manager, Data Protection Manager, Virtual Machine Manager, Service Manager, Opalis, Avicode) and Security products (ForeFront/TMG/UAG/FIM) in competitive scenarios.
Account Management and Prioritization Excellence: Demonstrated strategic time management and multitasking skills. Effectively manages sales pipeline with predictable business results that exceed revenue targets.
High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success
History of meeting or exceeding quota
Strong communication, presentation, negotiation and interpersonal skills
Travel: Mostly within New England and Upstate NY
Location: New England - Proximity to Boston or Hartford

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Waltham-Solution-Specialist-Core-Infrastructure-Job-MA-02451/1827952/182795218279522012-06-15MicrosoftSalesfull-timeUSDstarting0BSWaltham, MA, USJob Category: Sales
Location: Waltham, MA, US
Job ID: 780118-71108
Division: Sales


Technical Solution Professional - MTC (Infrastructure)
The Microsoft Technology Center (MTC) in Waltham, MA, is looking for a technical sales professional with deep and broad technology experience as well as strong solution selling skills. In this role, you will work with business and technical decision makers from Microsoft enterprise accounts as well as Microsoft partners and Microsoft account teams. You will focus on leading Strategy Briefings (SB), Architecture Design Sessions (ADSs) and Proof of Concepts (POCs), helping enterprise customers identify and articulate the business opportunity, propose and validate solution architectures, and transfer knowledge on best practices through interactive white-boarding sessions and hands-on delivery.
The candidate will be responsible for the capabilities across the breadth of the Microsoft Core Infrastructure platform, including Datacenter, Client, and Identity & Security as well as competence and experience in IT Processes & Compliance. The successful candidate will have deep enterprise infrastructure experience, including in-depth, hands-on knowledge of the Windows Server 2008 R2, System Center (SCCM & SCOM), and Forefront Unified Access Gateway. Experience in one or more of the following is also required: RMS, SCDPM, SCSM, Forefront Protection Suite, Virtualization (Hyper-V and VDI scenarios) and other MDOP technologies. Additionally, the candidate must be able to articulate the value of and design the architectures for integrating Core Infrastructure technologies in support of other workloads (such as Application Platform and Business Productivity). The ability to explain abstract technical concepts in a business value context is also a must. A BS/BA degree or equivalent work experience combined with a minimum of 10 years of relevant work experience, including a technical sales background is strongly preferred.
The Technical Solution Professional - MTC role requires demonstrated experience and competency in broad architectural skills, customer facilitation and collaboration, and leading business value focused discussions which drive software and hardware platform buying decisions. Specifically, candidates should demonstrate their ability to: articulate the Microsoft platform vision and sell each solution workload as part of the broader Microsoft value proposition; leverage sales, facilitation, and objection handling methodologies of World Class Selling such as Mahan Khalsa; and lead CXO level discussions focused on business value and impact analysis and not just on product/technology features and functions discussions.
The position requires a commitment to customer satisfaction, including internal customers, the ability to thrive in a virtual team environment, and strong communication and presentation skills. The candidate must be a self-starter who takes ownership of opportunities; works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes. The candidate needs to have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.

Relocation is not available for this position.

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Waltham-Technical-Solution-Professional-Microsoft-Technology-Center-Job-MA-02451/1606886/160688616068862012-06-15MicrosoftSalesfull-timeUSDstarting0BSWaltham, MA, USJob Category: Sales
Location: Danbury, CT, US
Job ID: 791441-79601
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Danbury-Product-Advisor-Job-CT-06810/1839172/183917218391722012-06-15MicrosoftSalesfull-timeUSDstarting0BSDanbury, CT, USJob Category: Sales
Location: Danbury, CT, US
Job ID: 786327-77181
Division: Retail Stores


The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Danbury-Assistant-Store-Manager-Job-CT-06810/1784862/178486217848622012-06-15MicrosoftSalesfull-timeUSDstarting0BSDanbury, CT, USJob Category: Services & Consulting
Location: Baltimore, MD, US
Job ID: 789691-77630
Division: Services & Support


Premier Field Engineer - Microsoft Office SharePoint Services
The Microsoft Enterprise Public Sector Services team has an opening for Premier Field Engineer who will be responsible for delivering Microsoft Office SharePoint Services technical support and optimization for the Centers for Medicare and Medicaid Services (CMS) where you will be required to be onsite with the customer on a regular basis. This person will be responsible for delivering SharePoint support in various Enterprise environments. The goal of the PFE is to positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners.
Responsibilities:
•Deliver technical support to designated strategic Microsoft Services customers
•Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues.
•Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft Office SharePoint Services.
•Demonstrated forward-thinking and strategic experiences while working in both a reactive and proactive technical mode
•Demonstrated ability to function and contribute to a team-oriented environment.
•Effectively communicate with customer managers and executives on technical and business issues.
The position will require travel up to 25% if local to the Maryland area
Qualifications:
•Deep troubleshooting skills in Microsoft SharePoint Portal Server (SPS), Microsoft Office SharePoint Services (MOSS)
•Experience in managing large environments
•Experience with several Microsoft Enterprise products
•Superior knowledge and demonstrated technical proficiency
•Demonstrated technical competence
•Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL
•Development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.
•Excellence in written case documentation is expected
•3-5 years’ experience in technical support or MIS in an Enterprise environment
•Strong organization, time management, project management and negotiation skills.
•US citizen
Preferred:
•Current Windows MCSE and is required within 6 months of joining the team.
•Experience in IIS
SS:PSS

]]>http://www.microsoft-careers.com/job/Baltimore-Premier-Field-Engineer-SharePoint-Baltimore%2C-MD-Job-MD-21201/1793370/179337017933702012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBaltimore, MD, USJob Category: Hardware Engineering
Location: Fort Collins, CO, US
Job ID: 778947-70692
Division: Windows Division


Are you passionate about building cool devices and technologies? The Surface Team focuses on lighting up Microsoft experiences with touch first computing. A fundamental part of our strategy is having desirable and powerful devices that enable the experiences people want, and elicit their excitement. Creating these devices involves a close partnership between hardware and software engineers, designers, and manufacturing. We are currently building the next generation and Surface needs you!

You will be responsible for providing technical leadership in front-end product architecture including prototyping and evaluating new display technologies for Surface. You will work with other architects and system engineers to define requirements for platform selection, engage partners through technology reviews and RFPs to drive display selection for future generation Surface products. In addition, you will work closely with other engineers on new touch technologies (e.g., SIP - sensor in pixel), thermal management, mechanicals, software drivers, etc. to ensure a solid architecture. This requires the ability to quickly learn, analyze and implement new interfaces and subsystems, break down complex issues and collaborate across cross-functional teams to resolve issues in a timely manner. The responsibilities of this position include gathering requirements; communicating specifications to internal and external partners, conducting design reviews and analyzing validation results and driving debug for core technical issues. Must be able to plan work and work to a plan, adapting as necessary in a rapidly evolving environment. Surface team is looking for someone who has a proven track record in dealing with ambiguity, leading through change and providing teams with a methodical and detail oriented design approach.

Qualifications:
- Minimum BS/MS in Electrical or Computer Engineering or related field.
- 10+ years of experience designing, implementing, and shipping products of medium to high complexity.
- A solid understanding of core engineering principles, fundamental circuit design, firmware and analytical techniques is required. Familiar with firmware and hardware integration
- Experience with display systems including TFT and OLED is desired as well as experience
- Experience in analog/ digital electronics design/bring-up/debug.
- Experience with implementation of memory interfaces (DDR2 etc.)
- Desire experience with debugging skills (able to write/debug CPU boot strap code, interrupt handlers, diag tools) for multiprocessor systems.
- Experience with touch systems a plus.
- Strong communication skills required, including the ability to clearly express technical concepts in verbal and written forms.
- Domestic and international travel will be required.
- Position located in Fort Collins, CO.

W:PPUE
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Fort-Collins-Display-System-Engineer-Microsoft-Hardware-Team-778947-Job-CO-80521/1596961/159696115969612012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSFort Collins, CO, USJob Category: Hardware Engineering
Location: Fort Collins, CO, US
Job ID: 792474-79507
Division: Windows Division


Are you passionate about building cool devices and technologies? The Surface Team focuses on lighting up Microsoft experiences with touch first computing. A fundamental part of our strategy is having desirable and powerful devices that enable the experiences people want, and elicit their excitement. Creating these devices involves a close partnership between hardware and software engineers, designers, and manufacturing. We are currently building the next generation and Surface needs you!
Role & Opportunity:
The Surface development team is seeking qualified candidates for a Senior Electrical Engineer. The responsibilities of this position are focused on the electrical design and qualification of AC-DC power supplies and adapters. You will be the Senior Power Systems Engineer who will innovate in electrical design and qualification of AC-DC power supplies and adapters. Specific responsibilities follow:
- Partner with outside companies and with internal teams to solidify overall set of requirements
- Review schematics, run detail design reviews, work on project development, debug and validation as stand-alone and at system level.
- Design of power electronics, analog circuitry, AC-DC power supplies and adapters
- Run simulations
- Identify opportunities to push the innovation envelop for AC-DC adaptors
The position involves working closely with industrial designers, electrical engineers, mechanical engineers, software engineers, test engineers, component engineers, and program managers.
Qualifications:
- Minimum BS or MS in Electrical or Computer Engineering or related field
- 10+ years of experience designing, implementing, and shipping volume electronics products of medium to high complexity
- A solid understanding of core engineering principles, fundamental circuit design, and analytical techniques is required. Familiar with high speed design signal integrity issues, power distribution techniques & modern processors
- Extensive AC-DC power supply circuit design experience
- Understanding of complex product development required
- Design for manufacturing and test experience is required
- Strong communication skills required, including the ability to clearly express technical concepts in verbal and written forms
- Domestic and international travel may be required

WWL-JOBS
W:PPUE

]]>http://www.microsoft-careers.com/job/Fort-Collins-Senior-Electrical-Engineer-Microsoft-Hardware-Team-Job-CO-80521/1835613/183561318356132012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSFort Collins, CO, USJob Category: Customer Service & Support
Location: Tampa, FL, US
Job ID: 787780-76105
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Development
Location - US East Coast

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Tampa-PREMIER-FIELD-ENGINEER-SharePoint-Development-Job-FL-33601/1764697/176469717646972012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSTampa, FL, USJob Category: Customer Service & Support
Location: Tampa, FL, US
Job ID: 787753-76101
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Technologies and Products
Location - US East Coast

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Tampa-PREMIER-FIELD-ENGINEER-SharePoint-Job-FL-33601/1764652/176465217646522012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSTampa, FL, USJob Category: Services & Consulting
Location: Baltimore, MD, US
Job ID: 793762-80540
Division: Services & Support


Microsoft Senior Consultant -Microsoft Enterprise Project Management - The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. Microsoft is proud to have the opportunity to serve our government and offer an opportunity for you to do the same.
The Microsoft Public Sector Services Civilian Team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The person in this position needs deep application-development experience, infrastructure and extensive knowledge of Microsoft Enterprise Project Management (EPM) Server technologies. Working as an integral part of the Microsoft account team, you will help to foster trusted-advisor relationships while assisting customers realize maximum value from their investment in Microsoft technologies. You will work among the best and brightest on the front lines of innovation with Microsoft technology, allowing you to provide crucial feedback to the product development teams to ensure the ongoing success of our products and services. This Senior Consultant will have a powerful
combination of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value. Consultants manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The consultant
applies advanced analysis skills and experience in principals of software design and deployment to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large enterprise networked computing environments including directories, messaging, collaboration, and application architecture. Advanced domain knowledge in US Government is required. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. The position will require travel up to 50%. Technical Qualifications:
•Technical competence with Microsoft Enterprise Project Management Server 2003/2010, and BackOffice Technologies, and Windows NT/2000/2003/2008
•Enterprise deployment experience in complex heterogeneous environments
•4 year technical degree or equivalent work experience
•Experience in technical support or MIS in an Enterprise environment
•Strong technical writing skills and familiarity with Microsoft Word
SS:PSS

]]>http://www.microsoft-careers.com/job/Baltimore-Senior-Consultant-Microsoft-Enterprise-Project-Management-%28EPM%29-Server-Baltimore%2C-Job-MD-21201/1866055/186605518660552012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBaltimore, MD, USJob Category: Sales
Location: Bloomington, IL, US
Job ID: 774411-66825
Division: Sales


Global Business Manager
Midwest District - EPG Team
Location: Bloomington, IL

Microsoft is seeking a world class sales professional in Bloomington, IL to manage our enterprise customer relationship with an industry leading financial services organization.

The Global Business Manager will be responsible for providing strategic business leadership and day-to-day IT program management for an Enterprise Business with a complex and multi-faceted relationship with Microsoft. In this role, you will enable Microsoft’s worldwide field sales and services organization to achieve its goal of winning value-producing deployments, driving global customer satisfaction and growing revenue. You will build and manage key relationships, monitor deployment projects, engage resources and lead a diverse and talented virtual team. You will engage with Microsoft’s senior leadership team for Executive Sponsorship.

Responsibilities

The Global Business Manager is responsible for teaming with the customer’s IT Organization to build strategic relationships within the account, articulating a clear vision, generating enthusiasm, and impacting multiple operating groups. The Global Business Manager is responsible for selling at the most strategic level within the account and implementing a broad product and services strategy. The Global Business Manager will mobilize all appropriate Microsoft resources (Sales, Technical Specialists, Consulting, Support, Product Groups and Executives) to support customer interests that the GBM advocates on the customer’s behalf keeping Microsoft’s long term interests in focus.

The Global Business Manager is responsible for revenue expected to exceed $40 million annually and is expected to increase customer satisfaction across constituencies. In addition, the Global Business Manager is expected to drive deployment of Microsoft’s infrastructure products across all worldwide divisions of the account and must ensure that line of business applications are developed on Microsoft’s platform thus creating compelling business reasons for the account to purchase future upgrades.

Qualifications

The GBM must have an excellent understanding of the competitive landscape within the customer’s industry. Experience with an enterprise software vendor a plus. Excellent interpersonal, verbal and written communication, analytical and presentation skills are required. Candidate must possess demonstrated decision making, problem solving, and negotiating skills.

Microsoft Functional/Technical Competency requirements include: Account Planning and Management, Business Acumen, Coaching the Sale, Competition, Influencing Executives, Business Decision Makers, IT Pros and Developers and Microsoft Products. Other important Microsoft Competencies requiring Level 4 capabilities include: Action Oriented, Communication Skills, Conviction and Courage, Customer Focus, Cross-Group Collaboration and Negotiation and Conflict Management.

A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred), 10 years+ experience in corporate sales of software, or services.

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Bloomington-Global-Business-Manager-Job-IL-61701/1505539/150553915055392012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, IL, USJob Category: Services & Consulting
Location: Tampa, FL, US
Job ID: 792747-79850
Division: Services & Support


Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Windows and Desktop deployments as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience. The role requires an individual who is resourceful, confident under pressure, and is able to effectively deal with ambiguous and challenging working environments while developing superior customer value and satisfaction.
This position requires the following specific technical and professional background:
- Current and deep desktop deployment experience with Windows7, XP and Vista, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool.
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- A sound understanding of related technologies including System Center Configuration Manager, Active Directory, and the User State Migration Tool.
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities.
- Experience in desktop application deployment, including creating packages to install Office or other LOB corporate applications.
- Experience with Deploying and managing desktop virtualization technologies like App-V, MED-V, and the Microsoft VDI suite is a plus.
- Scripting experience
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 8 years technical consulting delivery experience in Windows related technologies. The ideal candidate will have expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation.
This position will require travel throughout the Continental US as well as currently possess or have the ability to possesses a US DoD Secret Clearance
SS:PSS

]]>http://www.microsoft-careers.com/job/Tampa-Consultant-Job-FL-33601/1847529/184752918475292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTampa, FL, USJob Category: Operations
Location: Tampa, FL, US
Job ID: 793033-80636
Division: IT

Field Solution Manager
The core purpose of the Field Solution Manager is to enable great and user centric connected business experiences in the Field through IT solutions. The Field Solution Manager has a pivotal position in the improvement to the way we do business by being the tie between IT and the Field. In particular, Field Solution Managers are in a unique position to add value for IT and with corporate business partners through their understanding of Field activities and processes, relationships with primary Field licensing stakeholders (e.g. Licensing Sales Specialists and Licensing Marketing Managers), and advocating of Field feedback into the Corporate business and IT teams. The net result of the role is to influence and deploy IT solutions that drive field productivity improvements, revenue, and customer satisfaction for primary stakeholders in the field.

Responsibilities:
The Field Solution Manager role is responsible for working with Corporate and Field stakeholders, to deliver on four key services that align to Microsoft’s solution delivery life cycle, also known as ITLC, including:
Advisory & Planning - identifying and understanding end user business needs, delivering user insights to our corporate partners, and establishing success criteria to address core needs
Requirements & Design - defining end user solution requirements, validating user scenarios, and influencing solution design
Deployment & Readiness - planning for and driving successful deployment across subsidiaries and potentially other end users, ensuring high levels of solution quality from an end user standpoint, and ensuring effective delivery of user readiness
Adoption & Satisfaction - enabling end user business value realization of a solution, enabling measurement of success criteria and user satisfaction, and driving continuous improvements

The Field Solution Manager drives these activities through the role of being a single point of contact for licensing stakeholders in the field as it relates to IT solutions. The role works closely with various Corporate MSIT solution management teams, the WWLP business and regional execution teams, various Regional Operations Center teams (ROCs), and User Experience IT partners across other platform teams, Business Relationship Management teams, and the Strategy & Planning team.

This role will work closely with field licensing stakeholders across multiple countries and time zones with a focus on licensing sales specialists and licensing marketing managers. As well, the Field Solution Manager will also represent the User Experience IT Licensing Solution Management team in driving particular global solutions working directly with key points of contact within Corporate MSIT. The role will also involve flexing to support other functional in areas (such as sales, marketing, services etc.) in a Field Solutions management capacity should the need arise to scale delivery on a priority program.

Qualifications:
- 5+ years of solution, project, process, and/or change management with proven track record of successful delivery in support of Sales and/or licensing field communities.
- Have the ability to support work across multiple time zones.
- Minimum 10+ years’ experience in the IT or software industry or in business/IT consulting services.
- Minimum BS/BA degree in Information Systems, related field OR equivalent business experience; MBA or equivalent preferred.
- Strong verbal and written communication skills, strong interpersonal skills.
•Proven self-starter with a track record of successful entrepreneurial/individual contributor.
•Ability to influence and communicate at senior levels.
- Strong cross-group collaboration skills.
- Strong acumen in technology licensing structures, approaches, and processes.
- Business process design methodology and implementation.
- Willingness to travel at least once a quarter

UXIT

]]>http://www.microsoft-careers.com/job/Tampa-Senior-Solution-Manager-Job-FL-33601/1868116/186811618681162012-06-15MicrosoftOperationsfull-timeUSDstarting0BSTampa, FL, USJob Category: Sales
Location: Tampa, FL, US
Job ID: 778016-69394
Division: Retail Stores


The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through 1-3 mission-critical, enterprise customers.

It’s your chance to:
Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft
Sell world-class solutions targeted to address your customer’s most pressing business needs
Develop deep relationships with key enterprise customers
Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Skills and qualifications:
8-10 years’ experience in a software or related solution sales role
Strong proven track record of consistently meeting/exceeding quota targets using a consultative/solution selling approach
Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management
Strong knowledge of competitor landscape
Ability to articulate the value of technology to a non-technical audience of senior business decision makers
Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria
Ability to orchestrate and influence virtual teams to pursue sales opportunities
Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
Ability to lead teams through influence based on:
o Demonstrated experience related to the ability to recruit and convince others to participate in achieving group goals.
o Keeping the group working toward a common shared outcome or goal
o Effectively utilizing and leveraging virtual team resources
Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc
Bachelor’s degree required and MBA is ideal

Key Activities :
Develop understanding of targeted customers’ Line of Businesses, the strategies they are targeting to achieve business goals and how these might require or relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today
Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
o Formulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters
Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans
Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria
Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs
Ability to identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges. Come explore opportunities with Fortune magazine’s #1 Global Company to work for !

Location: Atlanta, GA

Sales:EPG
MSUSJOBS
SALES:PPS


]]>http://www.microsoft-careers.com/job/Tampa-Principal-Platform-Specialist-Job-FL-33601/1549806/154980615498062012-06-15MicrosoftSalesfull-timeUSDstarting0BSTampa, FL, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Tampa-Enterprise-Architect-Jobs-FL-33601/1128961/112896111289612012-06-15Microsoftfull-timeUSDstarting0BSTampa, FLJob Category: Customer Service & Support
Location: Tampa, FL, US
Job ID: 782180-80608
Division: Services & Support

PREMIER FIELD ENGINEER - Microsoft Systems Center Operations Management (SCOM)
Tampa, FL area
The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The PFE in this role will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers.
Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. You will also provide technical support including product technical training onsite, as well as via telephone, and electronic media. You must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7x365 and professionally communicating to all parties involved. Overnight travel is required and travel requirements could be as much as 70% around the greater Tampa area. Must possess current passport or be able to obtain passport within 90 days of hire.
Qualifications:
•Superior problem solving and troubleshooting skills at the System Engineer level
•Exceptional customer service, overall communication and technical writing skills
•Technical depth to communicate with development and other internal organizations at a peer level
•Ability to work independently with minimal management supervision and as part of nationwide team of engineers
•Demonstrated aptitude for providing exceptional customer service in politically charged environments
•Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
•Ability to apply technology to improve existing products and systems at customers and for internal use
•Ability to actively participate in team support by proposing and implementing solutions
•Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.
Technical Requirements:
•Solid understanding of standard client/server, networking, and Internet fundamentals
•Superior knowledge and demonstrated technical proficiency in System Center Operations Manager
•Experience in managing medium to large environments
•Able to troubleshoot all aspects of SCOM effectively and understand the product configuration, flow and logging in detail
•Understand fully the base OS and SCOM Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.
•Secondary expertise in at least one of the following: Windows server Operating Systems, clustering, scripting e.g. VB or Powershell, SQL- both management and querying, WMI and IIS.
•Must be US citizen
•Hold or be able to obtain a US security clearance

Preferred:
•Experience in other Microsoft Management technologies, including Active Directory services (AD), SMS 2003, System Center Essentials and WSUS
•Knowledge of the following: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007.
•MCSE

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE





]]>http://www.microsoft-careers.com/job/Tampa-PFE-SCOM-Job-FL-33601/1868182/186818218681822012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSTampa, FL, USJob Category: Services & Consulting
Location: Tampa, FL, US
Job ID: 787170-76095
Division: Services & Support


RPM: 188814
Location: Tampa, FL

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

Job Description: A Microsoft Office SharePoint Server (MOSS) Premier Field Engineer will be responsible for delivering SharePoint support for a designated set of US Public Sector National Security Group Community customers. This person will be responsible for delivering Microsoft SharePoint technical support and optimization for Microsoft Enterprise customers. The ideal candidate should have a 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required. Current MOSS MCTS preferred, Windows MCITP helpful. MTS required within 6 months of joining the team. This candidate should possess a strong knowledge of Microsoft Office SharePoint Server 2003, 2007, and 2010, including document management, search, forms and portal functionality.

The candidate should also possess knowledge of SQL Server and underlying infrastructure technologies including Activity Directory, Windows Server and Security. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to communicate effectively and to function and contribute to a team-oriented environment. Excellence in written documentation is expected.

Strong organization, time management, project management and negotiation skills desired. Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to drive issues to resolution. Develop and maintain a source for customer information to facilitate better support. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.

Develop a relationship with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support. Develop a strong working relationship with MCS and Virtual Team field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Develop and deliver environment specific training to your customers. Assist with delivery of environment reviews for your customers and conduct Risk Assessment Programs for SharePoint. Write technical articles for the Knowledge Base and white papers.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites. Up to 50% travel expected.

Location: Tampa, FL
RPM: 188814
SS:PSS

]]>http://www.microsoft-careers.com/job/Tampa-Senior-Premier-Field-Engineer-SharePoint-Server-%28MOSS%29-Tampa%2C-FL-Job-FL-33601/1764727/176472717647272012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTampa, FL, USJob Category: Sales
Location: Phoenix, AZ, US
Job ID: 779315-70389
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time

Product Advisor


Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Phoenix-Product-Advisor-Job-AZ-85001/1569180/156918015691802012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Sales
Location: Irvine, CA, US
Job ID: 779097-70482
Division: Sales


Technical Solution Professional - MTC Platform Architect

The Microsoft Technology Center (MTC) in Irvine is looking for a technical sales architect with deep and broad technology experience as well as strong solution selling skills. In this role, you will work with business and technical decision makers from Microsoft enterprise accounts as well as Microsoft partners and Microsoft account teams. You will focus on leading executive Strategy Briefings, Architecture Design Sessions (ADSs) and Proof of Concepts (POCs), helping enterprise customers identify and articulate the business opportunity, propose and validate solution architectures, and transfer knowledge on best practices through interactive white-boarding sessions and hands-on delivery.

An experienced Enterprise Architect will find the MTC a challenging and rewarding team environment where daily responsibilities include solving critical business challenges while working with emerging and pre-release technologies for Microsoft’s top customers.

The successful candidate will have deep enterprise development experience, including in-depth, hands-on knowledge of the Microsoft .NET Framework and Visual Studio across the application and user interface paradigms of xRM, Silverlight, WPF and ASP.NET. Experience with enterprise integration including SOA, BizTalk, and SQL Server based enterprise database solutions is also required. A wiliness and eagerness to take on new and rapidly changing technologies is a must. Candidates are expected to have experience with the diverse products and technologies that integrate with and enhance the core application platform technologies such as SharePoint, System Center Operations Manager, Windows and SQL Azure, and other large scale design and development patterns and platforms. Additionally, experience with competitive technologies of Oracle applications, Java/J2EE, competitive integration solutions and platform cloud offerings is a definite plus. A BS/BA degree or equivalent work experience combined with a minimum of 10 years of relevant work experience, including a technical sales background is strongly preferred.

The position requires a commitment to customer service, including internal customers, the ability to thrive in a virtual team environment, and strong communication and presentation skills. The candidate must be a self-starter who takes ownership of opportunities; works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes. The candidate needs to have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.

For more information on the Microsoft Technology Centers see .

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Irvine-TSP-MTC-Job-CA-92602/1573075/157307515730752012-06-15MicrosoftSalesfull-timeUSDstarting0BSIrvine, CA, USJob Category: Sales
Location: Phoenix, AZ, US
Job ID: 783427-73497
Division: Sales


The Principal Platform Specialist (PPS) role is unique in their approach to working within a customer’s environment. Armed with deep account knowledge and a long term vision, the PPS will drive large or complex Tier 1 application opportunities (in many cases mission critical) in a given set of targeted customers. This will be done by focusing on the CIO, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s). The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on a specific customers’ business needs. While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins.

Primary Qualifications Include:
Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
Demonstrated experience and expertise selling technology to senior business decision-makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.

Proven experience in the following key areas:
o System and application design
o Solutions Architecture o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated project management skills.

The successful candidate is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization. Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members. Listening to customers, probing for business process pains and opportunities, in an effort to meet or exceed their expectations. Leveraging partner solutions to continuously find ways to solve customer needs. In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.

They also:
Work with the customer to architect solutions
Work with the sales team in preparing the account planning documents
Formulate a unified account strategy across Microsoft and key Microsoft partners
Jointly create the evaluation plan with the customer and orchestrates the virtual team Facilitates the Envisioning and Architecture Design sessions.
Create the deliverables (final presentation, solution specification and value proposition)
Present the final deliverables to the customer
Demonstrate excellent verbal and written communication skills:
o The ability to persuade others through presentations, demonstrations, and written communication are required. Strong facilitation skills Communicates effectively
o Constructs and communicates compelling arguments that convince others to take a desired action
o Demonstrates the ability to present ideas, goals, problems, outcomes, and processes in a fashion that is understood by a diverse audience.
o Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.

Understand the customer’s business in the following ways:
o Actively researches customer to determine business issues
o Asks “High yield” questions to draw out customers issues
o Differentiates symptoms from root cause problems o Helps customer prioritize issues to derive high value initiatives
o Understands, describes, and executes a business process.
o Describes the function of a business process and logically and coherently walks you through the process end to end
o Demonstrates and describes successfully using a process in a previous business role, along with the outcome(s) of that process Organized and analytical.
o Works well in an unstructured environment and creates a common thread through seemingly dissimilar facts and/or events
o Organizes disparate facts and events, discovers causes and effects, and explains them to others Trusted Advisor
o Works effectively with all levels in the customer organization helping them understand and solve their business problems
o Becomes the “go to” person the customer seeks out when new business problems must be solved
o Is welcomed by top customer management to discuss new ideas and approaches
o Creative: Identifies opportunities to solve problems in a new and different way
o Independently and unprompted creates solutions and shares those solutions with customers and peers

This position involves significant executive level interaction and involvement including presentations, etc. The successful candidate will have extensive (10+ years) experience in selling Application Platform Solutions to large enterprise clients. Candidate must have a solid understanding of Microsoft server products, including but not limited to BizTalk Server, SQL server, Visual Studio, Windows Server and SharePoint Server. You must be able to articulate and present the business value of Microsoft's solutions and have a firm understanding of Microsoft's strategies and products relative to our major competitors.

Skills required include: excellent executive communication skills, strong writing and presentation skills, a comprehensive knowledge of key partners and applications, and the ability to direct efforts of cross-functional teams. A BA/BS or MS degree in Business, Computer Science or related discipline is highly desired. MBA is preferred. 20-40% travel is required. This position is located in New York, NY.

No relocation available.

SALES:PPS
MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Phoenix-Principal-Platform-Specialist-Job-AZ-85001/1700058/170005817000582012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Sales
Location: Phoenix, AZ, US
Job ID: 792866-80071
Division: Sales


The Southwest District EPG has an immediate opening for an Account Technology Specialist located in Phoenix, Arizona.

The Account Technology Specialist (ATS) is the Account Team member assigned to managing the IT relationship with large Enterprise customers. The ATS provides oversight for all of the technical pre-sales resources working in accounts in a territory, and coordinates the technical aspects of both the Relationship Management and Opportunity Management processes. The ATS drives the core infrastructure specifically around Windows Server, Active Directory, Exchange, ISA Server, and Management Servers (MOM & SMS) as well as security mobilization & readiness. In addition to the infrastructure environment, an understanding of the business value that can be realized by implementing application platforms is important. As an ATS you will work with both business and technical decision makers in a pre-sales capacity. The ATS serves as a key player in a virtual team; responsible for enhancing the technical relationships with the account including partners, product teams, Solution Specialists, Microsoft Consulting and others. Teamed with the Account Executive and the virtual team, they will be responsible for the account planning and support necessary to achieve the revenue and growth goals of the segment. The ATS will also develop and maintain relationships with senior-level technical decision makers, analyze business strategies and obstacles in order to propose sound technical solutions, contribute to a high-caliber virtual team, and share best practices. The successful candidate will have technical expertise, effective communication abilities, persuasive presentation skills, and superior customer focus. In addition the successful candidate should also have business and large enterprise acumen. An understanding of the decision process in large organizations is important. The ATS serves as a key player on the sales team, educating the customer on the value of a Microsoft Solution and delivering a positive experience through onsite discussions, briefings, evaluations and Proof-of-Concepts and impeccable follow through. Responsibilities: You will combine consultative, technical and business acumen to provide solution for your customers based on Microsoft technologies to meet your Windows Server System revenue goals. You will team with Sales Representatives, Solution Specialists, Partners, ISV's, Microsoft Consulting Services and Marketing to meet customer needs. Qualifications include: 7+ Years technical pre-sales or consultative experience. A practical knowledge of Windows Server and competitive solutions including Active Directory design and implementation and infrastructure management will be necessary. Strong Security skills and previous Linux experience is a plus. Candidates should also be knowledgeable in strategic planning, risk analysis and business justification. Candidates should also possess strong collaborative teaming abilities, exceptional leadership skills, and have a strong commitment to customer service. Solid verbal and presentation skills are required.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Phoenix-Account-Technology-Strategist-Job-AZ-85001/1853050/185305018530502012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Sales
Location: Irvine, CA, US
Job ID: 791869-79392
Division: Sales


Job Title: Industry Market Development Manager, Financial Services
Location: Seattle, Irvine, San Francisco

Be a key member of Microsoft’s Financial Services industry sales team, an over $1 billion business working with the largest financial enterprises across the United States.

The primary focus of this role is field sales execution with a select set of industry solution partners. Additionally, this role will help to establish business decision maker relationships for Microsoft utilizing their financial services industry knowledge. This role will also focuses on industry compete activities against the primary competitive threats Microsoft faces in their industry. Customer sets included in this sector are Banking, Capital Markets, and Insurance.

This role reports into the Industry Lead Manager of Financial Services and works closely with fellow Industry Market Development Managers, district sales teams, and the Worldwide industry team at Microsoft in order to drive solution area wins through Microsoft partners and through relationships with business decision markers at financial services firms in order to grow revenue and gain market share.

Work in a fast-paced environment with people who are passionate about making a difference for our customers and partners through the application of technology and solutions to address industry challenges and opportunities.

Apply Financial Services Industry Expertise to Grow Revenue through Partners
The ability to cultivate deep industry insights into technology solutions from Microsoft and from Microsoft’s partners in order to solve financial services customer problems coupled with a disciplined approach to partner relationships and sales pipeline management for quota attainment are required.

Contribute to a Sales through Industry Solution Areas, Relationships with Microsoft technology and solutions partners, Business Decision Markers, and a Partner-Led Model
This position drives solution area wins for Microsoft by identifying customer challenges and opportunities that business decision makers across the financial services industry are looking to tackle through the application of technology from Microsoft and through our partners.

In order to drive leverage across the Microsoft sales field, responsibilities also include the development and execution of a training curriculum to aid Microsoft’s entire sales field. This includes contributing to the creation of case studies, white papers, and other reference materials in order to best convey industry insights and industry-relevant Microsoft wins to drive more sales.

Key Responsibilities:
-The Industry Market Development Manager’s primary responsibility is to establish and drive a sales and business development process to increase Microsoft’s revenue in the Financial Services industry through industry solution areas. Primary responsibilities in order to drive revenue through partner-led industry solution area wins include:
-Working with local account teams and partners, executing against a sales strategy to increase share of Microsoft-based line-of-business (“LOB”) applications in selected accounts, including in competitive situations.
-Developing and managing a pipeline of industry solution area opportunities through partners that will help achieve sales goals.
-Increasing field partner-led wins with industry solution partners and executing “compete” strategies against line-of-business application competitors in a defined set of accounts.
-Providing expertise regarding the industry business value of technology solutions from Microsoft and industry partners.
-Executing individual as well as one-to-many sales strategies to increase market share.
-Establishing and cultivating relationships with and through 3rd-party industry partners to access key business decisions makers in selected customer accounts and drive revenue growth.
-Working with the Microsoft geographic regions/districts in order to drive revenue, and work with the partners to increase market share and satisfaction with Microsoft. This person will help facilitate connections between Microsoft’s 3rd-party partners and Microsoft’s sellers in the regions/districts.

Key Success Criteria:
-Excellent critical thinking skills, enabling the identification of key business drivers and insights as well as the identification of resulting optimal action.
-Strong written, verbal, and presentation communication skills, enabling concise and simple communications of complex concepts including through presentations to small and large audiences.
-Ability to engage with partners and customers to build positive working relations, drive industry gravitas, and provide business value through Microsoft’s solution areas.
-Organized, action-oriented, intellectually curious team player and flexible learner able to plan and drive multiple business development opportunities, often in ambiguous environments.
-Project management and negotiation skills; strong understanding of business development and enterprise sales.
-An appetite for working on high profile projects, often with added pressure from time constraints, with tenacity and, ideally, a sense of humor.
-Positive, can-do attitude.
~30% continental U.S.-wide travel required.

Minimum Requirements / Qualifications:
-10+ years of work experience in the Financial Services industry, preferably in solutions sales or partner management, and a proven track record of business development or sales success in meeting a quota and/or implementing solutions.
-Bachelor or Master degree in Finance, Business, Marketing, Accounting, Operations or other relevant field.

Success Metrics for this Role Include
- Drive revenue attainment and partner scorecard performance through partner led selling efforts that drive solution sales specifically focused on SQL Enterprise Edition, SharePoint Enterprise, Dynamics CRM, and Azure platform.
-Drive new business penetration/growth opportunities for the business.
-Increase customer and partner satisfaction with Microsoft business relationships.
-Develop strong, long-term partner executive relationships with Microsoft.
-Gain market share against key competitors by defining and executing key industry competes.
-Executive against the industry sales plan for the US subsidiary in partnership with worldwide EPG and the district general managers in districts with industry concentrations.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Irvine-Industry-Market-Development-Manager%2C-Financial-Services-Job-CA-92602/1833405/183340518334052012-06-15MicrosoftSalesfull-timeUSDstarting0BSIrvine, CA, USJob Category: Sales
Location: Irvine, CA, US
Job ID: 782638-72734
Division: Sales


The Southwest District is seeking a motivated and self-driven sales professional to fill a key role of an Application Platform Solution Specialist. This Solutions Sales Professional (SSP) will drive sales of large-scale, mission critical Line of Business solutions with SQL Server, BizTalk Server and complementing Development technologies.

The successful candidate will play a key role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) and will be required to work effectively with a large virtual team. The primary objective of the role is to exceed SQL Server and BizTalk Server revenue goals for the territory. The day to day responsibilities of the position include determining the appropriate solution to address the customer’s pain, sourcing opportunities to the appropriate partners and closing on a solution that is deployed to meet client needs and drive business value. This includes selling at a strategic level in the account base; understanding the competitive landscape and creating and executing innovative programs to influence sales opportunities.

Qualifications:
The successful candidate should have:
Extensive (10+ years) experience in selling Application Platform Solutions to large enterprises.
Demonstrated track record of success in selling complex solutions to large companies. In addition, solution selling experience with ERP and/or Business Intelligence solutions is also a plus.
Demonstrated the ability to develop and maintain CxO-level and senior business line executive relationships with Enterprise customers and map IT and development goals to business initiatives.
Experience in working with a virtual sales team, Solution Integrators (SIs) and Independent Software Vendors (ISVs) to identify customer problems, opportunities and requirements and to prospect, qualify and drive opportunities to closure.
Solid understanding of Microsoft server products and complementing solutions.
Excellent communication and teaming skills are mandatory.

A BA/BS or MS degree in Business, Computer Science or related discipline is highly desired. MBA is preferred. This position is based in Irvine California. Some travel is required.

]]>http://www.microsoft-careers.com/job/Irvine-SSP-App-Plat-Job-CA-92602/1668831/166883116688312012-06-15MicrosoftSalesfull-timeUSDstarting0BSIrvine, CA, USJob Category: Customer Service & Support
Location: Irvine, CA, US
Job ID: 778913-70094
Division: Services & Support


Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Must possess superior knowledge and has demonstrated technical proficiency in Microsoft Exchange. Areas of knowledge and proficiency should include, but are not limited to, routing/transport, storage capacity planning, design/architecture and performance troubleshooting (Microsoft Exchange perspective), clustered deployments, disaster recovery, migration, mobile messaging, and topology design with troubleshooting of these areas at the expert level within large network environments. Candidate must have solid understanding of client/server, networking, other Messaging applications (IIS, Outlook, Outlook Express, IE, ActiveSync/Windows Mobile Client technology) and Internet technologies fundamentals (I.E. certificates, SSL, VPN, UCE...etc). In addition, the successful candidate must possess excellent knowledge of TCP/IP, SMTP, RPC and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools, packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), Microsoft Exchange High Availability Technologies and Deployment scenarios, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Irvine-PREMIER-FIELD-ENGINEER-Exchange-Server-Job-CA-92602/1565994/156599415659942012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIrvine, CA, USJob Category: Sales
Location: Irvine, CA, US
Job ID: 790271-77941
Division: Sales


SWD O365 SSP Role
Microsoft’s Southwest District (SWD) team is looking for highly motivated leader with a passion for business development and technology to drive the local SWD pipeline and business development for Microsoft’s Cloud Office 365 solutions across our most important customers. The SWD Territory is comprised of approximately 75 accounts in Southern California. The Office 365 Solutions Specialist sellers should work to ensure that Microsoft’s customers realize the most value from IT investments and identify opportunities to grow the Office 365 business within this territory. The Office 365 Solutions Sales Professional’s success will ultimately be measured by the amount of new revenue, share growth, new customer adds, and other strategic goals that are achieved. The role reports to the Specialty Unit Director.
Key Accountabilities:
The Office 365 SSP will be accountable for: managing pipeline, driving net new revenue, driving net new Office 365 customer adds, creating vision with top executives, tight collaboration with ATU/STU/Incubation/Services sellers, leveraging HQ resources, and engaging with the partner channel. Integration with the WW Enterprise Sales team for qualification and teaming on deals and quantifying opportunities to drive additional commitment to online services. Acting as a trusted strategic advisor and contributor to Business Groups on achieving growth through Enterprise Alliances. The successful candidate should also be able to design go-to market value propositions that combine Microsoft and partner strengths and structure deals including solutions, marketing, sales, investment, governance that align our interests and the partners and facilitate execution. Ensuring that these deals land successfully in the field and yield the expected results.
Knowledge, Skills and Experience:
A strong candidate will possess as many of the following skills and experiences as possible:
Deep knowledge of BPOS/Office 365 and on premise versions of the products as well as relevant competitive technologies
Strong enterprise sales experience and experience of selling large cloud services contracts
Experience negotiating investments with partners and Business Groups
Strong understanding of Services Companies and Independent Software Vendor business models
Exceptional problem solving and strategic thinking skills
Strong program management and communication skills
Proven competency to collaborate cross organizations, deal with ambiguity and driving impact without direct authority
Ability to quickly assimilate concepts from various sources and disseminate key findings to stakeholders.
Ability to execute, position and use ROI tools, get technical to a 200 level at least and have excellent executive presence and presentation skills
Comfort with envisioning and evangelizing concepts to internal and external stakeholders.
Strategy consulting experience and/or an MBA are preferred.
Location: Irvine, CA (or surrounding area)
Travel: Up to 30% (primarily Southern California area)

]]>http://www.microsoft-careers.com/job/Irvine-SSP-O365-Job-CA-92602/1799804/179980417998042012-06-15MicrosoftSalesfull-timeUSDstarting0BSIrvine, CA, USJob Category: Sales
Location: Phoenix, AZ, US
Job ID: 779314-70390
Division: Retail Stores

Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri




]]>http://www.microsoft-careers.com/job/Phoenix-Inventory-Control-Expert-Job-AZ-85001/1569126/156912615691262012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Sales
Location: Phoenix, AZ, US
Job ID: 791190-78762
Division: Sales


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Account Services Executive (ASE) in Microsoft develops strong customer relationships and delivers a well-managed and growing business of customer accounts in the set territory that drives yearly Services revenue targets and long-term revenue opportunities. The success of this business is measured by externally billed Services revenue from contract renewals, net new opportunities, and predictable yearly business forecasts.

The ASE role adds value to customers by demonstrating how Microsoft technology and Services can help solve business issues and positively impact the customer’s business. Success is measured by demonstrable customer results through delivered consulting and support engagements, and overall customer satisfaction.

The ASE carries the overall Services responsibility in Microsoft for the assigned account/s in a territory being managed and developed; has a good knowledge of customers, their markets, business challenges and also the opportunities; focus on articulating the value of Microsoft as an Enterprise solution provider and demonstrating Enterprise Services’ commitment to helping customers solve their challenges and grow their businesses through accelerated adoption and productive use and is able to leverage team members and skills to present the “One Microsoft” positioning to the customer and effectively deliver on the People-Ready Business value proposition.

The ASE candidate must have experience in:
Sales: Professional Services Sales, Sales methodologies and techniques, Sales planning, Territory/Account planning, Opportunity Management, Customer Relationship management. Knowledge of Enterprise Services Sales frameworks is preferred
Information Technology: Knowledgeable or experienced in the typical IT life-cycle areas such as Strategy, Architecture, Planning, Project Management, Capability Development, Capability Implementation, Release Management, Operations and Support. Depth of experience in a variety of applicable technologies is recommended and strong services business knowledge is needed.
Business - Knowledgeable and good Business Development and Business Management skills, Relationship Development, Customer Service Management, Financial Planning and Analysis, Business Planning, Forecasting, Tracking, Measurement and Reporting. This individual must be able to understand and articulate Microsoft’s strategy and vision to a variety of audiences.

The candidate will have a minimum of 5 years or more working experience in sales/services sales OR services business development/delivery combined with a BA/BS degree or equivalent work experience. Candidate must have relevant working expeience with financial services customers or relevant industry expertise..
Sales:ESS
791190

]]>http://www.microsoft-careers.com/job/Phoenix-Services-Executive-Job-AZ-85001/1818181/181818118181812012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Sales
Location: Irvine, CA, US
Job ID: 792311-79572
Division: Sales


Account Technology Specialist Southwest District; Los Angeles/Orange County

The Southwest District Account Technology Specialist's roles and responsibilities will include: Build trusted advisor relationships with key Technical Decision Makers (i.e. CIO, CTO, and Architect) in Microsoft’s largest accounts to advise customers the business and technical benefits of using Microsoft Products to create their Business Solutions. The Account TS will also act as the technical resource broker (TSP, MCS, Premier, Partners) for the accounts. Assist the Account Executives and Solution Specialists to formulate and execute Microsoft's long-term strategy for the account and evangelize Microsoft's products, technologies, and solutions to meet strategic initiatives and revenue goals. Identify customer requirements and provide feedback into appropriate product development groups at Microsoft. The ATS will be responsible for creating, managing, and owning sales, architecture and deployment of end-to-end Microsoft solutions to CXO-level and technical architect level customers. Ideal candidate will have a demonstrated ability working with executive level management at enterprise customers to map IT to business initiatives. The successful candidate must be able to articulate the business value of our scalability, availability, and management solutions and products and position them in competitive scenarios.

Qualifications: Applicants should have a strong technical background with 7 + years industry experience. The ideal candidate will have strong communication skills and presentation skills with the ability to articulate the advantages of Microsoft technology to senior business and technical decision makers as well as front-line technologists.
A BA/BS or MS degree in Computer Science or related technical discipline, MSCE is preferred.
The candidates' expertise should include in-depth knowledge in the following Microsoft Products: Windows Server, Active Directory, Exchange, MOM, SMS, Widows client technologies.
Broad knowledge is required in the following products: IIS, SharePoint Server, Commerce Server, BizTalk Server, Content Management Server, MBS. Experience in managing UNIX platforms (Solaris, LINUX) is highly desired.
Moderate travel required.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Irvine-Account-Technology-Strategist-Job-CA-92602/1839163/183916318391632012-06-15MicrosoftSalesfull-timeUSDstarting0BSIrvine, CA, USJob Category: Customer Service & Support
Location: Irvine, CA, US
Job ID: 755520-41057
Division: Services & Support

PREMIER FIELD ENGINEER - Windows Platform Technologies

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Irvine-PREMIER-FIELD-ENGINEER-Windows-Platform-Job-CA-92602/1262125/126212512621252012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIrvine, CA, USJob Category: Sales
Location: Phoenix, AZ, US
Job ID: 779311-70391
Division: Retail Stores

Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts





]]>http://www.microsoft-careers.com/job/Phoenix-Technical-Advisor-Job-AZ-85001/1569103/156910315691032012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Customer Service & Support
Location: Phoenix, AZ, US
Job ID: 744425-33768
Division: Services & Support

PREMIER FIELD ENGINEER - Microsoft Systems Center Operations Management (SCOM)
Location: Phoenix, AZ

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCOM effectively and understand the product configuration, flow and logging in detail. The candidate should understand fully the base OS and SCOM Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), SMS 2003, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows server Operating Systems, clustering, scripting e.g. VB or Powershell, SQL- both management and querying, WMI and IIS. Knowledge of the following would be advantageous: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred, but not required at hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Phoenix-Premier-Field-Engineer-SCOM-Job-AZ-85001/1104047/110404711040472012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSPhoenix, AZ, USJob Category: Sales
Location: Irvine, CA, US
Job ID: 792139-79396
Division: Sales


Microsoft’s Southwest District is seeking an experienced, customer focused Enterprise Sales Manager for a position in the Irvine or San Diego Office. This person will manage and lead the cross team selling efforts to a set of Corporate and Major accounts located in Orange County and San Diego. This self-motivated sales leader will need a deep understanding of enterprise information technology sales including, public and private cloud, datacenter, data platform, productivity and business application solutions. The ability to help account teams listen and translate customer business priorities into sales opportunities is critical to the success of this role.

Key Accountabilities:

-This person will lead a team of account executives and account technology specialists and have the ability to coach individuals on sale strategy, execution and achieving sales commitments
-Be the primary interface from Microsoft into your customers by building and maintaining value based relationships with Executives from their business and IT organizations
-Define a strategy for the territory and key accounts focused on increasing the value delivered to the customers, differentiation of Microsoft from competitors, and growth of customer’s business
-Conduct quarterly reviews with key customer contacts to gain insight into customers’ business initiatives
-Align to Enterprise Partner Group (EPG) objectives: CPE (Customer and Partner Engagement), CSI (Competitive Strategic Initiative), Relationship Excellence, Growth, Realizing Value through a One Microsoft positioning
-Lead efforts around price and licensing negotiations
-Regularly interface with the cross team supporting the territory and customers with formal and informal planning and review activities
-Perform formal handoff of opportunities to appropriate opportunity owners and conduct formal, regularly scheduled v-team meetings to review newly-identified and active opportunities
-Develop and manage a healthy and predictable pipeline that meets or exceeds quota expectations
-Fulfill the operational aspects around sales, account and territory management
-Communicate the need for resources to local and corporate management


Key Success Criteria

- Revenue growth and attainment
-Increased customer satisfaction (CPE)
-Develop and maintain “C” level executive relationships with enterprise customers
-Develop and maintain positive peer and cross team relationships
-Develop a deep understanding of the territory and key customers businesses
-Ability to work across multiple functions and business units within Microsoft as well as the customers business to lead both business in a collaborative coordinated dialogue
-Ensure Microsoft is rated as a top tier vendor by the customer.
-Effective and efficient use of resources in closing deals (cost of sale)
-Achieve positive feedback from one’s team and customers
-Align and partner with Microsoft Services and Partners

Knowledge and Skills

-10+ years of proven IT sales experience with enterprise accounts and a track record of working with a wide range of business partners.
-Experience working to solve problems across business units and multiple locations
-Deep understanding of Microsoft’s business and go to markets strategy across key products lines in both consumer and commercial
-An understanding of Microsoft technologies and license programs would be a distinct advantage.
-An overall passion for sales within a technology environment that drives business value.
-Degree qualified (bachelor’s degree typically required, Master’s/MBA preferred).
-Additional sales or marketing qualifications centered on driving business value through the use of technology in the healthcare Industry.

Location: Southern California - Irvine or San Diego Office

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Irvine-ATU-Sales-Manager-Job-CA-92602/1833372/183337218333722012-06-15MicrosoftSalesfull-timeUSDstarting0BSIrvine, CA, USJob Category: Software Engineering: Development
Location: Kent, WA, US
Job ID: 792325-81293
Division: Online Services Division


Information Platform & Experience (IPE) is building a platform offering transformative experiences to leverage the world’s knowledge through natural user interface. Experience and platform meld together as we create the next generation of how people interact with information and devices.

ActionBroker team’s charter is to re-organize the web around task completion through apps & services. We are at the center stage of understanding entities, actions & apps/services and delivering experiences on multiple devices including WP8, Xbox, Windows8 and offering platform for 3rd party developers to plug into our task completion framework.

We’re looking for smart, highly motivated and innovative developers who are passionate about building great platform. We are looking for engineers who have:
- Strong coding, debugging, algorithm design and problem solving skills
- Skill to collaborate cross-group and work effectively within a team
- 3+ years of software development experience in web applications or services
- Solid development skills in C# and experience with .NET/XML/SQL and Web technologies is plus
- BS/MS degree in Computer Science or equivalent
- Experience in data mining, machine learning, search, mobile is a plus.

We’re building the next-generation of intelligent cloud services for developers on all screen sizes - come be a part of what’s next!

O:IPE
IPECM
XIPEX:CHMU*LI

]]>http://www.microsoft-careers.com/job/Kent-Software-Development-Engineer-II%2C-IPE-792325-Job-WA-98030/1891157/189115718911572012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSKent, WA, USJob Category: Services & Consulting
Location: Malvern, PA, US
Job ID: 779749-70879
Division: Services & Support


PURPOSE: To provide our State and Local Government and Education customers with a software development- focused advocate with access to all the technical and program management resources at Microsoft, and to advise and consult these customers on the use of Microsoft technology in their particular applications and IT solutions. Tasks performed in this role include helping with technology assessments, workshops, and prototyping, conducting application design reviews, performance benchmarks, code reviews, porting /migration assistance, configuration management and general development consulting around specific State and Local Government and Education solutions. Key to the success of this role is the ability to develop and maintain strong trust and working relationships with assigned State and Local Government and Education accounts and designated Partners, and to expand constantly the working knowledge of these customers with current and pre-release Microsoft systems, products, and platforms.

RESPONSIBILITIES: The Application Development Manager (ADM) is responsible for understanding the customer's environment, their technical requirements and their fit with Microsoft technologies. The ADM serves as the customer's persistent Microsoft point of contact throughout the customer's solution development lifecycle, which is a role that is heavily reliant on the ADM possessing excellent customer service skills. The ADM is required to assist the team with quick and efficient resolution of customer's reactive support needs. The ADM will deliver prescriptive development guidance in the form of workshops, reviews, prototypes, white papers, and conclusive test results while setting realistic expectations regarding the capabilities and delivery timeframes of Microsoft technologies. It is vital that the ADM work constantly on keeping up-to-date on new Microsoft technologies relevant to the customer's particular needs and developing relationships with key Microsoft product group resources. The ADM is expected to maintain a collaborative role with customers. The ADM is expected to provide assistance to peers as project workloads allows. The ADM maintains relationships with Microsoft product managers providing feedback on product requirements and drive Microsoft product feature and functionality requests on behalf of Premier clients.

Corporate and Field Contact: This position will have regular contact with: Enterprise Services - Other Application Development Managers, Consultants, and Technical Account Managers - required for establishing support and maintaining persistent account contact point and if required in the event Microsoft in contracted to perform actual software development services. Commercial Technical Support - Support Engineers - required for establishing and receiving product support. Microsoft Product Groups - Program and product management / some direct contact with developers - required to drive feature set issues and resolve software bugs in early-beta releases. This position has frequent contact with all levels of Microsoft managers and employees and frequent contact with vendors and customers.

RECOMMENDED QUALIFICATIONS: B.S. in Computer Science or equivalent experience. 5+ years of high-end software development experience building business transaction systems. Database application and transaction system design. Strong development skills with VB, C/C++/C#, ActiveX, COM/DCOM, XML, and .NET Framework required. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.
SS:PSS

]]>http://www.microsoft-careers.com/job/Malvern-Application-Development-Mgr-779749-State-and-Local-Government-and-Education-Job-PA-19355/1600643/160064316006432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 780961-71556
Division: Sales


Are you an experienced software sales professional with a passion for the healthcare industry? Do you have a proven track record of successfully developing and closing business? If so, Microsoft’s Mid-Atlantic States District is seeking a seasoned Account Executive to drive adoption and sales of Microsoft Enterprise Solutions, Platforms and Products.
The Account Executive is a high profile customer-facing field position that will be responsible for the overall relationships with Enterprise customers in the Greater Philadelphia area. It is responsible for selling Microsoft Corporation and Partner Solutions to healthcare industry customers so industry knowledge is preferred. In this role, you will be in a leadership position responsible for multi-year, multi-million dollar revenue objectives and on the forefront of Microsoft’s evolution from a recognized leader in desktop and enterprise computing to a solutions-oriented company that delivers business value through technology. You will be responsible for calling on senior business executives in major healthcare corporations, strengthening those relationships, defining customer requirements, proposing Microsoft solutions and executing a thoughtful business plan in an effort to exceed revenue and commitment based objectives.
Primary Responsibilities include:
1) Growing the Business- increasing sales of Microsoft products, solutions, and services to Enterprise organizations in the Mid-Atlantic States District;
2) Driving Customer Satisfaction- building and maintaining strong executive level working relationships within territory that furthers Microsoft’s position and overall client satisfaction;
3) Win New Customers- drive competitive migration campaigns across territory to increase overall market share;
4) Excellence in Execution- lead account team collaboration by driving teaming excellence through focused execution of account/territory plans. With overall responsibility for 8 enterprise accounts, this role requires strong client relationship skills, proven track record for results, and proven ability to work well in team based environment.
Qualifications should include 5+ years of Enterprise Selling experience in sales in the high-tech and/or health and life sciences industries. The candidate must have strong business acumen, organizational and overall communication skills. The position requires some travel and is based out of the Malvern, Pennsylvania area.
Please Note: No relocation available.

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Malvern-Account-Manager-Major-Job-PA-19355/1643024/164302416430242012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 791335-78821
Division: Sales


Come join one of the highest growth areas at Microsoft - on the Office 365 sales team! In this role, you will be responsible for selling Office 365 Enterprise customers in the Mid-Atlantic region. Be part of an amazing team, with a great product to sell! As a Solution Specialist, you will add high-level value to Microsoft by accelerating customer adoption of Office 365. You will lead efforts to expand both market share and revenue share for the suite in your territory. You will build a strategy with tactics and execution plan that includes all Microsoft stakeholders (Sales, Services, Marketing, Partners, Licensing, etc.). You will act as a business partner and lead and support geographic district processes for technology adoption towards deployment. You will have customer-facing responsibilities and own customer relationships with the expectation of spending at least 60-70% of your time with customers. You will have an assigned sales quota that maps directly to your territories and be responsible for meeting this quota on a quarterly basis.

Some of the Specialist Sales Responsibilities are to drive technology sales/adoption towards deployment. Articulate the economic value proposition that helps drive deployment for the technology set and also coach Microsoft sellers on driving consistent and higher levels of world class selling through Business Productivity discussions. The Office 365 Solutions Specialist sellers should work to ensure that Microsoft’s customers realize the most value from IT investments and identity opportunities to grow the Office 365 business within this territory. The Office 365 Solutions Sales Professional’s success will ultimately be measured by the amount of new revenue, share growth, new customer adds, and other strategic goals that are achieved. We are looking for a highly motivated leader with a passion for business development and deal engagement to drive Office 365 across our most important customers. The Office 365 SSP will be accountable for; managing pipeline, driving net new revenue, driving net new Office 365 customer adds, creating vision with top executives, tight collaboration with ATU/STU/Incubation/Services sellers, leveraging HQ resources, and engaging with the partner channel. Integration with the WW Enterprise Sales team for qualification and teaming on deals and quantifying opportunities to drive additional commitment to online services. Acting as a trusted strategic advisor and contributor to Business Groups on achieving growth through Enterprise Alliances. The successful candidate should also be able to design go-to market value propositions that combine Microsoft and partner strengths and structure deals including solutions, marketing, sales, investment, governance that align our interests and the partners and facilitate execution.


The candidate will have demonstrated the following:
* 8-10+ years of related experience
* Strong knowledge of Microsoft Office, SharePoint and competitive Information Worker platforms.
* Strong knowledge of competitive collaboration products & services/tools
* Strong negotiation, organizational, creative, presentation, written, and verbal communication skills.
* Significant experience delivering persuasive presentations to both technical and business decision makers;
* Strong virtual teaming abilities, exceptional leadership skills, and a strong commitment to customer service.
* Knowledgeable in strategic planning, risk analysis and business justification.
* Bachelor’s degree in relevant discipline required
* Masters degree a plus.
NOTE: Relocation is not available for this position.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Malvern-Solution-Specialist-Productivity-Job-PA-19355/1820769/182076918207692012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 787163-75753
Division: Sales


The Microsoft Technology Center Malvern (Philadelphia) is looking for an innovative proven leader to head our MTC. If you are a self-starting, innovative, strategic leader who is passionate about our technology and how our customers put it to good use, then this is a role you should consider. The MTC Director performs as overall manager responsible for Malvern MTC facility and operations, personnel, reporting, expenses, and budgeting. This leader is the single point-of-contact for MTC performance and status reporting.

Specifics for the role:
- Develop strategic relationships with customers, Account Managers, Technical Specialists, Solution Specialists, and Services in East Region accounts. Position Strategy Briefings (SBs), Architecture Design Sessions (ADSs), and Proof-of-Concepts (POCs) to our internal and external customers and work collaboratively to determine the best combination/course of action for a given opportunity.
- Coordinate with affiliated virtual teams and partners to the maximum benefit of the customer.
- Nurture opportunities and accelerate them through the Microsoft Solution Selling Process (MSSP), working closely with the virtual account team. Build trust with customers and enable their decision-making process using consultative selling techniques. Use GSX and MTC reporting tools to track progress and results.
- Oversee management of facility. Build annual capital request budgets, working with national MTC Operations Manager and local facility Operations Manager.
- Attract, hire, develop, and carry overall responsibility for all Malvern MTC personnel. Develop consistent goals and commitments, provide support for competency development, deliver performance reviews, and be responsive to team and individual needs. Drive for high Workgroup Health Index (WHI) results. Foster an environment that values diversity, respect, and open communication.
- Develop and maintain strong relationships with our Alliance Member partners; work to ensure that we meet our commitments with these important partners, and that they are highly satisfied with their involvement with the MTCs.
- As a member of the US MTC Leadership Team, develop innovative processes and plans for building strong CPE and product and services revenue results. Contribute to development of overall MTC strategy and FY planning process.
- Manage MTC utilization, customer satisfaction, product and services revenue, operating expenses, and ROI to meet or exceed FY budgets. Use Microsoft reporting tools as required tracking performance.
- Build constructive relationships with peers in WW MTC community. Share learnings with others in the MTC community, field, partners, and corporate.

Candidates must have a technical undergraduate degree, 14+ years experience in pre- or post-sale consulting or as an IT professional, demonstrated project management skills and experience, strong interpersonal, presentation, verbal, and writing skills, 6+ years experience with consultative or solution selling processes, and demonstrated ability to effectively execute strategic plans. Targeting candidates with minimum of 3 years previous people management experience also strongly encouraged.

NOTE: Relocation is not available for this role.

MSUSJOBS
Sales:EPG
SALES:PPS

]]>http://www.microsoft-careers.com/job/Malvern-Microsoft-Technology-Center-Director-Malvern%2C-PA-Job-PA-19355/1757218/175721817572182012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 790033-77666
Division: Sales


Do you welcome the opportunity to be involved in the contractual relationship that we have with our key clients? Then licensing may be the place for you. As a licensing specialist you would be responsible for providing:

- Support for regionally based Strategic, Major and Corporate account licensing relationships
- Direct interface with clients, Sales leadership and field sales professionals to successfully implement licensing solutions that result in high customer satisfaction while maximizing customer revenue contribution across Microsoft product and service offerings.
- Risk assessment to Microsoft by making business and legal decisions within field sales empowerment guidelines that maximize the value of the agreement and the relationship to the client and to Microsoft, building a sustainable business case for exceptions and proposals for resolution.
- Negotiation with cross functional representatives and CXO level contacts to close highly complex, customized licensing and services business.
- Awareness of the legal, financial and operational impact, risks and costs, for all required concessions
- Acts as a consultancy to field reps to arrive at a sound proposal - financially and well as through terms and conditions, that is fair and maximizes MS business potential, within program parameters and field empowerment guidelines
- Represent Microsoft position on common business and legal negotiations or concessions.
- Act as a Liaison with cross functional departments (legal, finance, marketing, operations and WWLP)

Key deliverables for this role include:
- Development of Annuity business plan in support of the District sales goals and objectives
- Quota responsibility for growing overall annuity business for the assigned territory
- Opportunity Negotiation, first point of contact for field on all new agreement opportunities
- Maximizing contract revenues: manage discount and concessions, drive cross/up sell opportunities
- Engage the support and assistance of the local Sales management to drive appropriate business practice and consistency
- Negotiates successful solutions with customers, within Business Desk guidelines while maximizing revenue.
- Strong internal and external negotiation skills and experience.


Qualifications include:
A minimum of 5 years of directly applicable experience in sales, consulting, licensing, contract negotiation, and/or services experience with large corporate customers or an equivalent combination of education and experience. Candidates must have four year degree in Business or related discipline. The ideal candidate would have advanced knowledge of the industry, customer, and Microsoft licensing and strategy, enabling them to make the required short term transactional decisions with insight provided to support longer term strategies and directions.

NOTE: Relocation note available for this role.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Malvern-Licensing-Sales-Specialist-Job-PA-19355/1793476/179347617934762012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 780116-71483
Division: Sales


As the Solution Sales Manager for Microsoft’s Application Platform business, you will take a leadership position in the Mid-Atlantic District responsible for the management of a high performance sales and technical team. As the leader of one of the company’s fastest and most dynamic businesses, you will drive sales and marketing execution, and take a direct role engaging strategic enterprise accounts and play a key role mentoring and leading a team of Technology Specialist and Solution Sales Specialists in our Application Platform business. You will be responsible for the execution of key sales strategies to grow the Application Platform business across the district’s Enterprise and Corporate customers with Mission Critical and Business Intelligence solutions created with leading System Integrators, Microsoft Services and Independent Software Vendors. These solutions will drive underlying product revenue and market share growth across products including SQL as a Data Platform, BizTalk and Azure AppFabric for Integration, the Azure Cloud Computing Platform and Microsoft’s leading Development Tools & ALM.

Application Platform Manager Responsibilities for the Mid-Atlantic District include:
1. Own and drive the strategy and execution for the Application Platform business including issues such as market place needs, revenue growth opportunities, key partner relationships, competitive challenges and opportunities, emerging technology trends and other issues impacting the application platform business.
2. Lead and manage a high performance team through the development and integration of individual employees into effective and knowledgeable Solution Sales and Technical Specialists who are motivated and committed to our customers and internal teams. Ensure the team creates and executes business plans to maximize growth, exceed revenue goals and drive customer satisfaction.
3. Recruit, hire, onboard and develop qualified individuals with high potential, extraordinary consultative selling skills and technical leadership to successfully sell Microsoft in the enterprise space, and collaborative work across the Microsoft enterprise team.
4. Create a clear competitive plan, and understand competitive solutions and platforms.
5. Demonstrate ability to lead technical and business resources to help customers evaluate solutions based on the Microsoft platform. Solution selling and alignment around a MIT/Gartner based application maturity model will be core to selling strategy.
6. Grow and maintain a valid, healthy application platform product pipeline.
7. Design and execute a technical resource allocation strategy that enables effective opportunity engagement (Product Briefing, Business Value Analysis, Solution Design, Architectural Design Sessions, Proof of Concepts, etc.) to drive value with velocity for the customers and partners.
8. Help grow and maintain a healthy partner ecosystem including Systems Integrators and Independent Software Vendors to drive sales, technology adoption, and successful deployment of Microsoft by Enterprise Customers. Align the Partner Account Manager and closely align partners to your business. Align the team with industry and horizontal ISV solutions.
9. Lead the district’s greater Application Platform community (Specialist Team, Business Marketing Organization, Developer & Platform Evangelism, and Microsoft Technology Center teams).
10. Develop and maintain executive level business and technical relationships and assist in the closing of competitive sales opportunities. You will target a portfolio of target accounts for relationships.
11. Provide strategic direction and high level marketing and technical support across all channels for the geography. You will work with the Application Platform District Marketing Manager on strategy, customer investment and customer targeting

Professional Skills - The successful candidate will bring the following skills to the team:
1. Sales and Business Management Experience - Demonstrated leadership of a sales team. Ability to develop and grow a business.
2. Technical Sales Management - Proven skills and experience managing technical resources balancing the delivery of short term objectives while building a solid base for long term growth.
3. People Leadership Experience - Proven skills and experience building highly motivated, extraordinarily talented teams. Demonstrated success creating high potential employees, exporting great talent and an attractor of talent.
4. Consultative Selling Experience - Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling. Responsible for building strong executive contacts/business value discussions with CXOs and VP BDM contacts.
5. Sales Teamwork - Demonstrated capability to drive a v-team or One Microsoft. High degree of collaboration with multiple Microsoft sales personnel and Microsoft Partners will be required for success.
6. Communication Excellence - Strong writing, verbal, and presentation skills are must.
7. Passion for Technology - We expect each member of the team to be an ultimate Application Platform leader and Information Worker. High level of passion and familiarity with Application Platform and Performance Management technologies are required for success. Competitive or long-term experience with legacy and client-server computing are a plus.
8. Partner Integration - The Application Platform business is application centric and requires the integration of partner solutions from System Integrators and Independent Software vendors; Experience orchestrating partners into the business is critical to success.
9. Industry experience and knowledge is key to customer understanding.
10. Combination of business acumen and Enterprise Architecture skills (Business & Technical Architecture, ITIL, Six Sigma) to understand how customer business issues impact their IT environments.
11. Coaching direct reports in pipeline management, opportunity management, and planning.
12. Facilitating/encouraging cross-team account and resource planning.
13. Hiring high potential employees who align with current requirements and can grow into future requirements and roles.
14. Travel - This position will require a 30% travel among a 6 state geography.

Prior Experiences and Qualifications: A proven track record with people and team management in a technology sales environment with at least 10-12 years of enterprise level experience as an individual contributor and/or lead of teams with sales quotas/targets. The ideal candidate will have passion for, and at least an intermediate level of understanding of the related Microsoft technologies (development tools, database, integration tools, BI, etc.) and competitive knowledge or experience, previous experience in Systems Integrator (SI) or ISV partner management, complex sales methodology (e.g., MSSP, Michael Bosworth, etc.), CRM, other Line of Business applications (e.g. SAP, Dynamics), or Employee Performance Management systems a plus. A Bachelor’s degree in Computer Science or Management Information Systems or equivalent experience required. MBA Preferred.

Note - No relocation is available for this role. The position is ideally based in Malvern, PA or Pittsburgh, PA.

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]]>http://www.microsoft-careers.com/job/Malvern-Specialist-Sales-Management-Platform-Job-PA-19355/1643062/164306216430622012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Customer Service & Support
Location: Malvern, PA, US
Job ID: 782898-72924
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Development

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Malvern-PREMIER-FIELD-ENGINEER-SharePoint-Development-Job-PA-19355/1672428/167242816724282012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 793823-80866
Division: Sales


Microsoft’s Mid Atlantic State’s District is looking for an experienced Security Technical Sales Professional to drive revenue growth, market share, deployment and adoption of Microsoft’s solutions. The primary product focus and responsibility will pertain to support of the Forefront branded solutions with a particular focus on Identity Management; however, an understanding of related Operating System security offerings and data protection technologies is also critical.

The ideal candidate will have a strong technical and pre-sales aptitude with the ability to lead in-depth technology discussions, articulating the business value of Microsoft Security solutions and advising customers around the integration of private and public cloud infrastructure. They must also be able to listen for and recognize scenarios where customer needs may require complimentary solutions in an up-sell, cross-sell opportunity.

Close coordination and support of Identity and Datacenter Solution Sales Professionals, field sales teams and key partners (OEMs and System Integrators) is essential. Success is measured by overachievement of sales quota as well as achievement of corporate scorecard commitments including a focus on share, deployment, and both customer and employee satisfaction.

Key Experience needed:
-Experience focusing on large or complex security sales opportunities requiring creative and complex solutions.
-The ability to lead all aspects of the technical sales process by facilitating the customer’s understanding of the product / solution through presentations, demonstrations, proof of concepts and domain expertise.
-Demonstrated support throughout the sales cycle and developed / managed references through high quality technical and professional client and stakeholder relationships ensuring customer satisfaction.
-Demonstrated experience working with leading consulting partners, systems integrators and major computer vendors.
-Proven understanding of comprehensive security solutions including those that are competitive with emphasis on Identity Management.
-Experience as a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer.

Key Responsibilities include:
-Architect security solutions for customers, remove roadblocks to deployment, and drive adoption of security best practices
-Work with customers to drive the adoption of private and public Cloud infrastructures by removing technical and process hurdles to adoption
-Work with field sales teams to identify new business opportunities
-Help customers to evaluate security solutions within their environments, and develop pilots/proof-of-concepts to support sales opportunities.
-Work with peer technical roles to build up expertise for security solutions across the District.
-The position is also responsible for security pre-sales, building technical relationships, deep understanding of security and related technologies and competitors in the firewall, AV, Anti-spam and VPN security field.
-Ability to effectively present to a wide range and size of audiences from an Exchange Administrator, IT Technician and CIO level is a must.
-A good understanding of issues surrounding deployment and integration of technologies and solutions is required. The candidate will be expected to exceed quota and maintain strong communications, presentation, and interpersonal skills.

Requirements and skills for this position include:
-Professional technical sales experience with a track record of attaining quota.
-Expertise in data and access security including network and Anti-Virus technologies
-Excellent interpersonal, verbal and written communications, analytical and presentation skills.
-Ability to deliver Architectural Design Sessions and Proofs of Concept implementations to support sales.
-Capabilities to operate in a flexible team environment.

Education/Certifications:
-A BA/BS degree in Computer Science is preferred along with 5+ years of relevant experience, including past presales and technical facing roles. MCSE/CISSP Certifications would be a plus.
-Approximately 66% travel across the territory is required.
-Job can be located in either Malvern or DC/Reston.

NOTE: Relocation is not available for this role

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]]>http://www.microsoft-careers.com/job/Malvern-Technology-Solution-Professional-Security-Job-PA-19355/1877401/187740118774012012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 789408-77752
Division: Sales


Have you always wanted to be a part of the Microsoft Technology Center? Are you passionate about being a trusted advisor to our customers? Do you love the opportunity to spend 75% of your time working with customers to be more successful utilizing Microsoft solutions? If you answered yes, then the Microsoft Technology Center (MTC) in Malvern, PA, is looking for you!

The Technical Architect role is one that requires deep and broad technology experience as well as strong solution selling skills. In this role, you will work with business and technical decision makers from Microsoft enterprise accounts as well as Microsoft partners and Microsoft account teams. You will focus on leading Strategy Briefings, Architecture Design Sessions (ADSs) and Proof of Concepts (POCs), helping enterprise customers identify and articulate the business opportunity, propose and validate solution architectures, and transfer knowledge on best practices through interactive white-boarding sessions and hands-on delivery.

The successful candidate will have deep enterprise development experience, including in-depth, hands-on knowledge of the Microsoft .NET Framework and Visual Studio across the application paradigms of xRM, Silverlight, WPF and ASP.NET/MVC. Experience with enterprise integration including SOA, BizTalk, and SQL Server based enterprise database solutions is also required. Candidates are expected to have experience with the diverse products and technologies that integrate with and enhance the core application platform technologies such as SharePoint, System Center Operations Manager, Windows and SQL Azure, and other large scale design and development patterns and platforms. Additionally, experience with competitive technologies of Oracle applications, Java/J2EE, competitive integration solutions and platform cloud offerings is a definite plus. A BS/BA degree or equivalent work experience combined with a minimum of 10 years of relevant work experience, including a technical sales background is strongly preferred.

The Technical Architect - MTC role requires demonstrated experience and competency in broad architectural skills, customer facilitation and collaboration, and leading business value focused discussions which drive software and hardware platform buying decisions. Specifically, candidates should demonstrate their ability to: articulate the Microsoft platform vision and sell each solution workload as part of the broader Microsoft value proposition; leverage sales, facilitation, and objection handling methodologies of World Class Selling; and lead CXO level discussions focused on business value and impact analysis and not just on product/technology features and functions discussions.

The position requires a commitment to customer service, including internal customers, the ability to thrive in a virtual team environment, and strong communication and presentation skills. The candidate must be a self-starter who takes ownership of opportunities; works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes. The candidate needs to have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.

Please note that relocation is not available for this position.

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]]>http://www.microsoft-careers.com/job/Malvern-Technology-Solution-Professional-MTC-Job-PA-19355/1795753/179575317957532012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 791336-78817
Division: Sales


Have you always wanted to be a part of the Microsoft Technology Center? Are you passionate about being a trusted advisor to our customers? Do you love the opportunity to spend 75% of your time working with customers to be more successful utilizing Microsoft solutions? If you answered yes, then the Microsoft Technology Center (MTC) in Malvern, PA, is looking for you!

The Technical Architect role is one that requires deep and broad technology experience as well as strong solution selling skills. In this role, you will work with business and technical decision makers from Microsoft enterprise accounts as well as Microsoft partners and Microsoft account teams. You will focus on leading Strategy Briefings, Architecture Design Sessions (ADSs) and Proof of Concepts (POCs), helping enterprise customers identify and articulate the business opportunity, propose and validate solution architectures, and transfer knowledge on best practices through interactive white-boarding sessions and hands-on delivery.

The successful candidate will have deep enterprise development experience, including in-depth, hands-on knowledge of the Microsoft .NET Framework and Visual Studio across the application paradigms of xRM, Silverlight, WPF and ASP.NET/MVC. Experience with enterprise integration including SOA, BizTalk, and SQL Server based enterprise database solutions is also required. Candidates are expected to have experience with the diverse products and technologies that integrate with and enhance the core application platform technologies such as SharePoint, System Center Operations Manager, Windows and SQL Azure, and other large scale design and development patterns and platforms. Additionally, experience with competitive technologies of Oracle applications, Java/J2EE, competitive integration solutions and platform cloud offerings is a definite plus. A BS/BA degree or equivalent work experience combined with a minimum of 10 years of relevant work experience, including a technical sales background is strongly preferred.

The Technical Architect - MTC role requires demonstrated experience and competency in broad architectural skills, customer facilitation and collaboration, and leading business value focused discussions which drive software and hardware platform buying decisions. Specifically, candidates should demonstrate their ability to: articulate the Microsoft platform vision and sell each solution workload as part of the broader Microsoft value proposition; leverage sales, facilitation, and objection handling methodologies of World Class Selling; and lead CXO level discussions focused on business value and impact analysis and not just on product/technology features and functions discussions.

The position requires a commitment to customer service, including internal customers, the ability to thrive in a virtual team environment, and strong communication and presentation skills. The candidate must be a self-starter who takes ownership of opportunities; works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes. The candidate needs to have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.

NOTE: Relocation is not available for this role.

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]]>http://www.microsoft-careers.com/job/Malvern-Technology-Solution-Professional-Microsoft-Technology-Center-Job-PA-19355/1820751/182075118207512012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 784728-74246
Division: Sales


Microsoft I seeking Account Technology Strategists in the Mid-Atlantic Region. The Account Technology Strategist (ATS) is a high profile, customer-facing role that is the primary technical face and orchestration point for customers. Candidates should have a strong, proven IT background and demonstrate familiarity with the broad range of Microsoft products and solutions. The candidate must be able to:

(1) build and maintain “trusted advisor” relationships with CIOs, CTOs, Enterprise Architects, and IT Directors,

(2) drive adoption of Microsoft products and solutions, and

(3) identify new opportunities for MS within the account.

The ATS works closely with the Account Executive, Technical Account Managers, and Solution Specialists to help define and execute territory and account strategies. You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. You will lead technical resources in communicating the value of Microsoft’s products, solutions and partners to a broad range of people across multiple customers, and drive relationships with technical leaders from senior executives and down. The role includes coordinating and guiding the account team on all technology related matters. A strong leader is required to ensure Microsoft deploys its best resources, well-briefed, in front of the Customer. Microsoft is looking for a self-starter who is passionate about making immediate contributions in revenue attainment, customer satisfaction, and technology adoption.

Please note that there is no relocation available for this role.

MSUSJOBS
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]]>http://www.microsoft-careers.com/job/Malvern-Account-Technology-Strategist-Job-PA-19355/1722618/172261817226182012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 786349-74995
Division: Sales


Partner Technology Advisor (PTA)
This is a senior solution architect role that will work directly with key system integrators senior executives & practice directors focused on developing presales & delivery capacity to understanding their highest priority business needs then architecting compelling MS solutions & building service delivery practices to meet those needs and successfully position MS against our competitors.

Technology Advisors are involved in the entire IT lifecycle but are most critical in the discovery, design, and delivery phases. Areas of focus may include enterprise, industry, platform and solutions. Key deliverables and associated activities include:

Partner Consulting:
Work with field managed System Integrators to align technology to their most critical business opportunities and needs
Identify and document how our competitors are engaged in these business processes and how we can best be positioned to meet partner needs and grow mind and market share by building key solutions & delivery practices and capabilities.

Business Strategy and Solutions:
Provide technical guidance to internal practice management
Develop business and market solutions and strategies
Support sales acct team in architect-driven pre-sales initiatives
Align with and support Microsoft product and strategy teams

Successful Practice Development:
Ensure proper business value and partner satisfaction
Provide quality assurance over both sales opportunities and project delivery
Make go/no-go decisions on technical approaches
Engage and lead Microsoft and partner resources

Grow and Mentor others
Create and champion technical community
Proactively share best practices
Develop PTA talent pipeline
Recruit and mentor consultants and architects

Operational Excellence and Innovation
Drive IP development and reuse initiatives
Drive best practice, architectural awareness initiatives

Partner Technology Advisor is responsible for identifying and developing profitable Microsoft delivery practices and channel growth in some of Microsoft’s largest, most strategic, and competitive partner accounts. They will do this by developing relationships with the senior executives, practice directors, and key system integrator architects to understand their key business processes, initiatives, and competitive solutions. They will then work with the partner & the MS virtual team in a consulting capacity to architect Microsoft solution(s) that drive practice profitability and overall partner channel revenue growth.

The partner technology advisor identifies key business challenges and works with key partner stakeholders to develop solution practices that can be implemented thus driving sales, customer satisfaction, and create intellectual property covering innovation with our products that can be reused by our internal organization and partners.

The partner technology advisor can speak the language of business, the language of architecture and the language of technology which allows them to communicate with business owners in business language, with other architects in terms of frameworks, methodologies, patterns, and best practices, and technologists in the language of product specifications, constraints, and capabilities.

Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10-12 years related technology experience, including Microsoft and competitor technologies.
Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Some business process and people management skills or related experience required.
Candidates must have a deep understanding of markets, customers and related technology, have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

This position is located in either Pittsburgh, PA or Philadelphia, PA (Malvern).

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SALES:SMSP

]]>http://www.microsoft-careers.com/job/Malvern-Partner-Technology-Advisor-Job-PA-19355/1742600/174260017426002012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Malvern, PA, US
Job ID: 793707-80713
Division: Sales


Microsoft I seeking Account Technology Strategists in the Mid-Atlantic Region in Malvern, PA. The Account Technology Strategist (ATS) is a high profile, customer-facing role that is the primary technical face and orchestration point for customers. Candidates should have a strong, proven IT background and demonstrate familiarity with the broad range of Microsoft products and solutions. The candidate must be able to:

(1) build and maintain “trusted advisor” relationships with CIOs, CTOs, Enterprise Architects, and IT Directors,

(2) drive adoption of Microsoft products and solutions, and

(3) identify new opportunities for MS within the account.

The ATS works closely with the Account Executive, Technical Account Managers, and Solution Specialists to help define and execute territory and account strategies. You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. You will lead technical resources in communicating the value of Microsoft’s products, solutions and partners to a broad range of people across multiple customers, and drive relationships with technical leaders from senior executives and down. The role includes coordinating and guiding the account team on all technology related matters. A strong leader is required to ensure Microsoft deploys its best resources, well-briefed, in front of the Customer. Microsoft is looking for a self-starter who is passionate about making immediate contributions in revenue attainment, customer satisfaction, and technology adoption.

Please note that there is no relocation available for this role.

MSUSJOBS
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]]>http://www.microsoft-careers.com/job/Malvern-Account-Technology-Strategist-Job-PA-19355/1870497/187049718704972012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalvern, PA, USJob Category: Sales
Location: Detroit, MI, US
Job ID: 780752-71599
Division: (Not Division Specific)


The Microsoft Advertising is seeking a seasoned people leader to join the Advertising Service Group (ASG) to deliver world class customer service and drive revenue growth. In this role you will begin building and executing the ‘ASG 3.0’ model at the district level in an era defined by the rise of the Network, the post-Yahoo reality, and an increasing focus on optimizing and incrementally growing vs. defending and protecting revenue.
You will manage and develop Account Management and other key ASG professionals responsible for building relationships, managing/delivering campaigns and growing the business of premium US advertisers based in the Dallas market. This lead function will also be responsible for working directly with premier advertisers to continue to grow these accounts and ensure Microsoft Advertising is exceeding its expectations related to Microsoft Advertising service. The business environment demands that Managers demonstrate a capability to plan and manage for both short and longer-term goals and an ability to work effectively across groups.
You will drive to our vision of ‘Customer Preference’ by consistently delivering value to customers and will remain relevant in our increasingly rigorous internal environment by consistently delivering margin to the business. You will partner with District Sales Leadership to land execution and deliver the goals, KPIs, action plans and trade-offs for the ‘cross-sales and service’ organization, plan and execute on the resource deployment, customer alignment and service models that are necessary at any given point in time to meet District revenue, profitability and adSAT goals and you will roll-out an effective customer engagement model to ensure your team has appropriate direct customer and industry connections.
Core Responsibilities include:
Develop, grow and maintain a deep and productive partnership with the District Sales Director peer. This is required to run the business as a unit, vs. two distinct functional leaders; gain trust, support and advocacy to leverage the partnership effectively in making the right trade-offs to meet with revenue and cost goals
In partnership with sales; plan and manage both the aggressive ‘all-up’ revenue targets and product-specific goals established by the BG; develop clear delineation of where each team drives vs. supports and the commitment of Service to up-sell/cross-sell
Drive up customer satisfaction through management of Microsoft Advertising campaign commitments and resolution of customer issues
Drive upsell and revenue growth from existing advertisers through consultative selling with your team
Push the boundaries of the known Service models in pursuit of improved customer experiences at lower costs, while protecting the revenue and adSAT of our largest advertisers
Manage, coach and develop account management team. (approx. 5-8 direct reports)
Provide regular feedback and coaching to individual contributors and define a proactive culture and approach to career development
Develop and recruit hire potential talent into the District team

Qualifications
The ideal candidate is someone who has:
5+ years previous Sales and Business Management experience
o Business Planning & Execution
o Organizational Agility
o Planning & Organizing
o Selecting & Recruiting Top Talent
o Setting Expectations & Driving Results
o Developing Capability
o Leading & Communicating Change
5+ years online/digital advertising experience preferred
5+ years Account Management experience with a blue chip or related communications company or agency customer service organization

Experience in successfully leading teams through change is a must and should be illustrated with a strong track record.
Manager who inspires followership and brings a calm sense of confidence to the organization.
Proven track record of exceptional performance, high productivity and meeting deadlines:
o Multitask & work under pressure
o Understand customer needs and translate this need into solutions
o Build ongoing relationships
Solid decision making, organizational planning skills and customer interaction experience
Strong cross group organizational and collaboration skills
Passion for and demonstrated excellence in people development and organizational leadership.
Demonstrated passion for and ability to represent the value and impact of technology on our clients, teams and overall business goals.
Excellent written and verbal communication skills, including presentation, negotiation abilities or executive relationship experience
Positive, can-do spirit and proactive problem solver
Strong self-discipline and time management skills
Multitasker capable of switching easily and constantly between strategic and tactical work.
Knowledge across advertising products including Premium Display, Network Display and Search.
Demonstrated knowledge of Excel, Outlook, HTML
BA/BS degree or equivalent work experience with a focus on Business Administration and/or Account Management

Sales:CO
780752

]]>http://www.microsoft-careers.com/job/Detroit-Strategic-Services-Manager%2C-Central-Advertising-&-Online-Job-MI-48201/1643402/164340216434022012-06-15MicrosoftSalesfull-timeUSDstarting0BSDetroit, MI, USJob Category: Sales
Location: Detroit, MI, US
Job ID: 786330-75019
Division: Sales


Corporate Account Manager (CAM) is responsible for driving Microsoft product and services revenue within 25-30 named corporate customers in the Heartland Area, primarily in Toledo and Michigan. CAM owns all aspects of the customer relationship end-to-end and is supported by a world-class solution specialist team, licensing resources, and partner network! This is not an overlay role.

CAM is expected to build & execute a territory plan to deliver on a $12m-$20m annual product and services quota. Role is responsible for the following:
Developing and implementing an internal territory plan
Orchestrating the activities of an extended overlay sales team and partners to drive upsell and cross sell opportunities
Manage large competitive, strategic opportunities from 10% in pipeline to 100% closure through partner engagement
Execute strategies to take share from Microsoft's top competitors, including: Google, Oracle, Open Source/Linux, Salesforce.com, VMWare
Alignment of resource investments, demand generation, and scorecard strategies with identified territory revenue opportunity
Evangelize Microsoft's innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions (engage ISV's to capitalize on industry opportunities)
Manage customer incentives to drive deal velocity as appropriate
Maintain accurate pipeline & forecast
Introduce Software Asset Management to customers and uncover any Unlicensed PCs
Support Customer Satisfaction initiatives across the CAM businesses

Qualifications include a minimum of 7-10 years of sales experience in information technology product or services-related field. Requires a strong working knowledge of Microsoft's or competition's enterprise information technology solution offering, licensing and support programs, as well as an ability to articulate the business benefits of such products. Strong analytical skills, well-rounded business experience, and understanding of competitive market required. Strong written communication and presentation skills and a high commitment to customer satisfaction are essential for success in this role. A BA/BS degree in Marketing, Business, Economics or relevant technical field is required. Preferably based in Detroit, MI.

]]>http://www.microsoft-careers.com/job/Detroit-Corporate-Account-Manager-Job-MI-48201/1742589/174258917425892012-06-15MicrosoftSalesfull-timeUSDstarting0BSDetroit, MI, USJob Category: Sales
Location: Detroit, MI, US
Job ID: 792737-80583
Division: Sales

Cloud computing represents one of the most important evolutions of the IT industry, and a strategic priority for Microsoft. This is your chance to be part of a growing global team bringing Microsoft's cloud platform to market.

The SMSG Incubation Sales team is currently recruiting a Solution Specialist for the Heartland geography. As a member of the SMSG Incubation Sales team for Windows Azure you will be responsible for identifying, driving and closing complex sales opportunities for Microsoft's cloud computing platform. You will work with Microsoft field sales teams to engage with our Enterprise and SMS&P customers. You will also work with key partners and the DPE (Developer Platform Evangelism) team on sales planning and joint execution, perform skills transfer for partners' sales forces and provide input and feedback from field and partners to the marketing and product development process. Effective sales pipeline development and management experience required. Close coordination and support of the Enterprise field sales team and DPE leadership is essential.

This job entails selling Microsoft's cloud computing platform to customers, removing roadblocks to deployment, and driving customer satisfaction. In addition, you will provide leadership to others in identifying opportunities and helping customers to evaluate Azure solutions within their requirements to leverage the cloud. The ideal candidate will also have a proven record of growing new businesses and building technical relationships. A strong knowledge of Enterprise IT solutions and Internet services plus related technologies and competitors in the cloud computing space is required. Ability to effectively present to a wide range and size of audiences from IT technician to CIO level is a must. This position requires a deep subject matter expertise for technology solution sales and issues surrounding cloud computing and integration of other Microsoft and competitor technologies. The preferred location for this position will be in the Midwest or North Central geography of the US and will require travel (25%).

Requirements
- Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics, and business value selling.
- Experience with development and architecture, especially web technologies, preferred.
- Strong understanding of cloud computing technologies, business drivers and emerging trends as well as the impact of these on partners and customers.
- Excellent interpersonal, collaboration, verbal and written communication, analytical and presentation skills are required.
- A minimum of 7-10 years experience in Enterprise software sales, enterprise consulting, or equivalent.
- Demonstrated experience and success engaging with senior executives in a sales process and working with leading consulting and systems integrator organizations.
- Candidate must possess exceptional demonstrated decision-making, conflict resolution, problem solving, and negotiation skills.
- BS/BA degree.

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]]>http://www.microsoft-careers.com/job/Detroit-SOLUTION-SPECIALIST-SMSG-Incubation-Sales-team-for-Windows-Azure-Job-MI-48201/1868197/186819718681972012-06-15MicrosoftSalesfull-timeUSDstarting0BSDetroit, MI, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 779380-70375
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Atlanta-Product-Advisor-Job-GA-30301/1569198/156919815691982012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Detroit, MI, US
Job ID: 790578-78052
Division: Sales


Corporate Account Manager (CAM) is responsible for driving Microsoft product and services revenue within 25-30 named corporate customers in the Heartland Area, primarily in Michigan. CAM owns all aspects of the customer relationship end-to-end and is supported by a world-class solution specialist team, licensing resources, and partner network! This is not an overlay role.

CAM is expected to build & execute a territory plan to deliver on a $12m-$20m annual product and services quota. Role is responsible for the following:
Developing and implementing an internal territory plan
Orchestrating the activities of an extended overlay sales team and partners to drive upsell and cross sell opportunities
Manage large competitive, strategic opportunities from 10% in pipeline to 100% closure through partner engagement
Execute strategies to take share from Microsoft's top competitors, including: Google, Oracle, Open Source/Linux, Salesforce.com, VMWare
Alignment of resource investments, demand generation, and scorecard strategies with identified territory revenue opportunity
Evangelize Microsoft's innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions (engage ISV's to capitalize on industry opportunities)
Manage customer incentives to drive deal velocity as appropriate
Maintain accurate pipeline & forecast
Introduce Software Asset Management to customers and uncover any Unlicensed PCs
Support Customer Satisfaction initiatives across the CAM businesses

Qualifications include a minimum of 7-10 years of sales experience in information technology product or services-related field. Requires a strong working knowledge of Microsoft's or competition's enterprise information technology solution offering, licensing and support programs, as well as an ability to articulate the business benefits of such products. Strong analytical skills, well-rounded business experience, and understanding of competitive market required. Strong written communication and presentation skills and a high commitment to customer satisfaction are essential for success in this role. A BA/BS degree in Marketing, Business, Economics or relevant technical field is required. Preferably based in Louisville, KY or Detroit, MI.

]]>http://www.microsoft-careers.com/job/Detroit-Account-Manager-Job-MI-48201/1799714/179971417997142012-06-15MicrosoftSalesfull-timeUSDstarting0BSDetroit, MI, USJob Category: Customer Service & Support
Location: Atlanta, GA, US
Job ID: 787781-76107
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Development
Location - US East Coast

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Atlanta-PREMIER-FIELD-ENGINEER-SharePoint-Development-Job-GA-30301/1764645/176464517646452012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 750466-80559
Division: Sales

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store

]]>http://www.microsoft-careers.com/job/Atlanta-Product-Advisor-Job-GA-30301/1866067/186606718660672012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 788595-76849
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store

]]>http://www.microsoft-careers.com/job/Atlanta-Product-Advisor-Job-GA-30301/1779012/177901217790122012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 716561-36257
Division: Sales

Your enthusiasm is contagious.

So is your passion for great technology. Why not bring them to a new kind of workplace where you can really make your mark? If you love to share your excitement, engage with people, and empower them to explore all the ways Microsoft technology can make a difference in their lives, we should get to know one another.

The Product Advisor will be the primary provider of product knowledge and sales support, before and after the sale, for Microsoft retail customers. This person is one of the first points of contact for our customers.

Summary of Essential Job Functions
•Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
•Be the in-store example of the Microsoft vision of the customer relationship.
•Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
•Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
•Execute the sales and service strategies of the Microsoft Retail organization.

Minimum Requirements:
•2 years previous retail sales experience
•Prior experience selling technology preferred
•Teaching or training experience is a plus
•Microsoft certifications are a plus

Skills/Abilities required:
•Strong communication skills
•Customer-centric focus
•Strong team player
•Passion for technology
•Ability to multi-task

Lifting up to 75 lbs with assistance (loading and unloading all those great products and carrying purchases out for our customers will be required!)

At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, we continue to expand our efforts to understand, value, and incorporate differences as we help others realize their potential.

Here at Microsoft, we’re looking for high-energy people just like you to create an exciting retail experience unlike any other. Why not apply today?

mstrt-store-ft; mstrt-store-pt

]]>http://www.microsoft-careers.com/job/Atlanta-Product-Advisor-Job-GA-30301/1156355/115635511563552012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 779379-70373
Division: Retail Stores

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Atlanta-Assistant-Store-Manager-Job-GA-30301/1569165/156916515691652012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, US
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Atlanta-Premier-Field-Engineer-GA-30301/1057651/105765110576512012-06-15Microsoftfull-timeUSDstarting0BSAtlanta, GAJob Category: Sales
Location: Atlanta, GA, US
Job ID: 781300-72832
Division: Sales

This Job is eligible for the following work arrangements :TeleWork
Data Platform Technology Specialist- Ft Lauderdale, FL
The Greater Southeast District (GSD) has an immediate opening for a Data Platform Technology Specialist. The successful candidate will provide strategic technical leadership supporting Microsoft customers and partners to adopt, deploy, and support solutions based on SQL Server and related Data Management technologies, including Analytics, Reporting, Business Intelligence, Transaction Processing, and Data Warehousing. This person will be critical assisting the Southeast District achieve its SQL Server revenue goals by providing deep technical expertise, effective sales support, and superior customer focus.

Responsibilities:
- Provide strategic technical advice to customers, communicating value-added contributions of MS products and services, including both long term messages about products, technologies, and services, as well as short term positioning for competitive situations or dynamic market conditions
- Provide technical expertise in helping customers evaluate solutions based on your product, while influencing the business decision making process. Must help enterprise customers understand how your products can be applied to drive business value
- Understand the competitive landscape and be able to articulate the competitive differentiators with an emphasis on Oracle and Teradata.
- Understand and be able to effectively communicate the key strengths and functional breadth of Microsoft SQL Server and integration of our product line for development and deployment.
- Drive the business value message of SQL Server through effective business oriented product presentations
- Increase and accelerate SQL Server deployments.
- Drive customer and partner satisfaction for your products and solutions.
- Connect enterprise customers and partners back to the product groups
- Assist with partner and internal sales readiness
- Team with Sales Representatives, Partners, Microsoft Consulting Services and Marketing to meet customer needs.
- Support proof of concepts projects proving Microsoft’s capabilities meeting customer’s requirements.

Requirements/Qualifications:
- Technical pre-sales experience: 5+ years with proven skills and experience.
- Business Intelligence/Data Warehouse experience. SQL Engine and Tuning Skills, SQL Upgrades and Competitive Migrations. Practical knowledge and experience.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Enterprise-Scale: database application development and architecture experience.
- Consultative Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling including but not limited to, strategic planning, risk analysis and business justification.
- Sales Teamwork: High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
- Technical Skills: Deep (level 300/400) working knowledge/experience using SQL Server and its’ major competitors. Microsoft DB certifications preferred.
- Successful candidates will also understand and are able to articulate the Microsoft Application Platform and BI strategy and our integrated innovation story.
- This position is based out of Ft. Lauderdale FL or Tampa, FL
- Travel: Candidates must be able to travel to cover the Southeast District as opportunities warrant. Up to 20% travel required.
- Successful candidates will have a BS/BA degree or equivalent work experience combined with a Microsoft product certification or MCSE.

Sales:EPG;
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Atlanta-Technology-Specialist%2C-Data-Platform-Job-GA-30301/1672437/167243716724372012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Customer Service & Support
Location: Atlanta, GA, US
Job ID: 788869-77674
Division: Services & Support


Premier Field Engineer - Dedicated Support - SQL Server
Location -US East Coast

This person will be responsible for delivering SQL Server consulting and support onsite for a designated strategic customer. The ideal candidate should have at least 3-5 years experience with SQL 2000, SQL 2005 & SQL 2008. This candidate will act as a resource for on-going SQL planning and deployment; help with analysis of current supportability in the migration to new SQL environments; and will be responsible for SQL workshops and training for customer's existing support staff. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. This candidate should posses a solid working knowledge of Microsoft Data Access Components, Windows 2003, XP, Vista and Windows 7 and a solid understanding of Network Fundamentals. The person should have and exhibit excellent customer skills. This person should be able to function in difficult political situations managing both the client and the technical issue.

Goal: To provide high quality prescriptive and facilitative technical consulting and support in regards to Microsoft SQL Server to a designated strategic customer.

Responsibilities:
Utilizing knowledge of the customer environment, deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.
Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments.
Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission.
Develop a working relationship with MCS and field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals.
Execute formal post-mortem process on closure of critical issues.
Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support consulting to Alliance customers.
Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

Contacts: This position has frequent contact with Microsoft Dedicated/Designated Services Customer, TAM’s, developers, MCS, PFE, program managers, support engineers, managers, and other support vendors.

Qualifications: 4 year technical degree or equivalent work experience, plus 4-6 years experience in technical support or MIS in an Enterprise environment.
•Demonstrated technical competence with Microsoft BackOffice Technologies and SQL2000/2005/2008 database platforms.
Conversationalist level of knowledge of all Microsoft products used in an enterprise environment.
•Strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues.
•Ability to effectively communicate with customer managers and executives on technical and business issues
•Working knowledge of SQL programming.
•Strong organization, time management, project management, and negotiation skills.
•The position will require some travel to customer sites.
MCITP required within 12 months of joining the team.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE



]]>http://www.microsoft-careers.com/job/Atlanta-PREMIER-FIELD-ENGINEER-SQL-Server-Job-GA-30301/1793408/179340817934082012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSAtlanta, GA, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Atlanta-Enterprise-Architect-Jobs-GA-30301/1127919/112791911279192012-06-15Microsoftfull-timeUSDstarting0BSAtlanta, GAJob Category: Sales
Location: Atlanta, GA, US
Job ID: 785794-75399
Division: Sales


The Services Sales Manager (SSM) is a highly motivated, result driven and dynamic leader that can motivate a team to drive new and renewal business of Microsoft Solutions and Offerings to our top customers helping them realize the potential use of their Microsoft products.

Primary Responsibilities include: Developing, coaching and maintaining a highly successful sales team that produces a healthy Microsoft Enterprise Services pipeline; Driving development of account business/growth plans; Increasing customer satisfaction; Meeting externally billed services revenue commitments; Involvement in offering deployment and sales readiness efforts; Partnering closely with the Enterprise Services Resource Practice Mangers, Enterprise and HQ Sales teams and Operations; and Managing the Enterprise sales efforts including enterprise annuity business, sales processing, sales forecasting, penetration tracking and reporting and overall sales execution for their area of responsibility.

In addition, in order to understand the client business objectives, to ensure the delivery of quality services engagements, and to continuously benchmark and evolve the business over time, the SSM will drive interaction with clients at all levels of the organization.

The leadership outcome should result in Services business growth and ultimately long-term, predictable revenue growth. Success is measured by Services Sales quota/plan and Rhythm of the Business Scorecard metrics that are met or exceeded (as defined by FY commitments; by meeting or exceeding sales team targets; by the effective use of empowerment; by demonstration of sound business judgment; and by positive feedback or scores/ratings on Manager Feedback and WHI (Workgroup Health Index).
The SSM role adds value to customers by providing an executive presence and continuity to customers at the subsidiary or district level. Success in this regard is measured by customer satisfaction scores and anecdotal feedback, an expanded # of customer contacts and increased Services penetration into other areas of the customer’s business.
The SSM candidate must have reference ability experience growing and managing an enterprise services pipeline. The candidate must have superior, expert business development and business management skills. The candidate should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is recommended and strong services business knowledge is needed. This individual must be able to understand and articulate Microsoft’s strategy and vision to a variety of audiences. Knowledge of Enterprise Services Sales frameworks is preferred. The ideal candidate will have credibility with enterprise customers, deep solutions and selling experience and flexibility. Demonstrated ability to lead through a position of influence is a requirement of the position as is strategic thinking, demonstrated results, and the capability to transform organizations.
Responsibilities include:
- Manage a team of Services Executives in an extremely competitive market
Develop and sell high value service capabilities and offerings which drive Microsoft product sales and product deployments in the Enterprise segment
- Develop and manage a professional Enterprise Services organization while motivating people, supporting Microsoft diversity efforts, attracting and retaining great talent and developing quality/capability of services professionals.
- Ensure quality execution of customer services, strategies, capabilities, and offerings with a high customer value in the industry.
- Develop and maintain executive relationships with customers, and EPG (Enterprise Partner Group) Sales colleagues
The candidate will have a minimum of 10 years or more working experience in sales management and/or services business development/delivery combined with a BA/BS degree.
Sales:ESS
785794

]]>http://www.microsoft-careers.com/job/Atlanta-Services-Sales-Manager-Job-GA-30301/1752332/175233217523322012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Customer Service & Support
Location: Atlanta, GA, US
Job ID: 782894-72921
Division: Services & Support


PREMIER FIELD ENGINEER - Windows Client Technologies

Are you ready to be a rock star? Do you enjoy supporting Microsoft technologies and sharing technical information with others? Look no further, you found the right career opportunity.

The Premier Field Engineering team provides technical support for Microsoft’s Premier customers world-wide through onsite and remote support services. As a part of the Customer Service and Support (CSS) organization, PFE partners with Commercial Technical Support (CTS) and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

For this position the candidate should have Microsoft Windows client operating system experience specifically with Microsoft Windows XP, Windows Vista and Windows 7. Typical tasks performed in this role include reactive problem resolution, operating system migration and installation assistance using the Microsoft Deployment Toolkit, configuration management using Group Policy, pre-rollout testing, and delivering training and risk assessments.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Responsibilities include:
- Provide on-site technical support for Microsoft Windows client operating systems.
- Engage in advanced technical troubleshooting
- Deliver proactive services including technical training and risk assessments
- Offer exceptional customer service

Required Skills and Experience:
Experience with the following technologies:
- Windows XP, Windows Vista and Windows 7
- Group Policy configuration and management
- Microsoft Deployment Toolkit
- Practical experience troubleshooting operating system performance problems
- Experience delivering and/or authoring technical training
- College degree, preferably in Computer Science. Will consider related equivalent experience.
- Ability to work independently with minimal management supervision
- Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Pluses:
- Knowledge of Advanced Group Policy Management
- Experience with Security Compliance Manager
- Experience with Client Logon Troubleshooting
- Experience with network captures and network troubleshooting
- In-depth knowledge on Windows Server 2000/2003/2008
- PowerShell V2 skills including scripting
- Experience with DNS, DHCP and other related areas
- Knowledge of Microsoft Deployment Toolkit

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Atlanta-PREMIER-FIELD-ENGINEER-Windows-Client-Technologies-Job-GA-30301/1672326/167232616723262012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 779381-70378
Division: Retail Stores


Inventory Control Expert
Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years experience teaching/training others regarding back-of-house operations/processes.
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ri

]]>http://www.microsoft-careers.com/job/Atlanta-Inventory-Control-Expert-Job-GA-30301/1569097/156909715690972012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 793103-80093
Division: Sales


Have you been paying attention to the competitive market dynamics taking place around cloud computing - public, private, hybrid. Do you love technology? Do you like to share your technical knowledge with others? If you are a strong technical talent with experience and passion, our IT Pro Evangelism Team wants to meet you!

The IT Professional Evangelist (ITE) is a member of the East Region Developer and Platform Evangelism (DPE) team tasked with driving IT Professional platform adoption through a variety of channels: events, community groups, industry influencers and online capabilities. This is a highly technical role with the mission of inspiring the broad community of IT professionals and impacting adoption of Microsoft core infrastructure technologies such as Windows Server “8”, System Center, Private cloud, Hyper-V and Virtualization technologies, SQL Server 2012, Windows 7 and other emerging core infrastructure technologies. The ITE leads by example and invests heavily in cultivating productive, influential partners and community leaders.
This role is responsible for:
- Driving next generation virtualization technologies, Windows Server platform and private cloud adoption through evaluations and deployment
- Drive satisfaction with Microsoft, Microsoft tools and Microsoft platform technologies
- Engage the broad IT professional community in partnership with community leaders, industry influencers and online channels
- Deliver IT Pro oriented events/workshops/presentations on the next generation virtualization technologies, Windows Server platform and private cloud technologies
- Partner with other groups within Microsoft to scale the message

Description of experiences desired
Strong candidates should have minimum a 4 year degree, already involved with the IT professional community and experience delivering outstanding presentations to audiences of various sizes along with persuasive communication skills. Candidates should also possess broad familiarity with Microsoft technologies along with competitive platform knowledge and certification in both is desired. Passion for technology with solid knowledge of enterprise global IT requirements and competitive offerings is a must for this role. Moderate travel (20-30%) is anticipated and the preferred location is Washington D.C. or Atlanta, Georgia.

Sales: DPEG

]]>http://www.microsoft-careers.com/job/Atlanta-Sr-IT-Pro-Evangelist-Job-GA-30301/1853060/185306018530602012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Software Engineering: Program Management
Location: Charlotte, NC, US
Job ID: 790383-78139
Division: Services & Support


The Solution Asset Management (SAM) team within Engineering, Community, and Online (ECO) is looking for a great Program Manager to join our team. We’re the group behind the content available on support.microsoft.com where solutions can be found like the "Fix it" button (that delivers automated solutions to customers) and Knowledge Base articles. We’re also creating the tools and mechanisms to store and publish managed, unmanaged, and peer-created support content in use by thousands of Microsoft engineers and partners. Our overall team is about 40 people but we work in small, agile feature teams.

Your core responsibilities will be to lead a local, and potentially a remote team, in developing the next version of Microsoft’s internal Solution Asset Management Systems or Services. This will involve global stakeholder engagement to business groups across all of CSS. You will participate in the development of compelling user experiences for discovery of support assets and portal-type functionality to over 30K users, surfacing content from many different sources. You will also ensure seamless integration with incident management and content authoring systems.

Core Responsibilities:
* Inspire and lead the feature team
* Understand and analyze our customers
* Understand and show impact of our capabilities through smart business intelligence
* Design great end-to-end user experiences

You must have:
* Knowledge & passion towards customer service and search technologies
* Knowledge of user-centered design principles to fully understand, document, evangelize and build user scenarios and use cases, across all team disciplines
* A passion for customers and driving customer feedback into a product
* Strong technical abilities
* Proven experience in managing projects
* Proven experience managing and collaborating with internal and external partners and/or customers
* Ability to work independently and drive issues to closure
* Excellent written & oral communication and problem solving skills

Preferred Qualifications:
* 2+ years of program/project management experience in delivering software in a production environment or managing large complex projects that meet both user and stakeholder requirements
* Knowledge and working experience with Agile/Scrum-based development methodology
* Management of projects involving development teams and users located in multiple geographies is a plus.
* Direct knowledge of the tools and user base of the SAM portfolio

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Charlotte-PROGRAM-MANAGER-II-Job-NC-28201/1804731/180473118047312012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 787856-76183
Division: Retail Stores


na

]]>http://www.microsoft-careers.com/job/Freehold-Business-Dvlpment-Specialist-Job-NJ-07728/1766948/176694817669482012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790207-77806
Division: Retail Stores


Inventory Control Expert

]]>http://www.microsoft-careers.com/job/Freehold-Inventory-Control-Expert-Job-NJ-07728/1795742/179574217957422012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790180-77826
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795749/179574917957492012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790173-77831
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795765/179576517957652012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790183-77824
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795745/179574517957452012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, US
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Charlotte-Premier-Field-Engineer-NC-28201/1057647/105764710576472012-06-15Microsoftfull-timeUSDstarting0BSCharlotte, NCJob Category: Customer Service & Support
Location: Charlotte, NC, US
Job ID: 782104-72319
Division: Services & Support

PREMIER FIELD ENGINEER - Exchange/Messaging
Eastern US
The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server.
The PFE in this role will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. You will provide technical support including product technical training onsite, as well as via telephone, and electronic media. This PFE must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved. Overnight travel is required and travel requirements vary regionally and could be as much as 50-70%.
Qualifications include:
•Superior problem solving and troubleshooting skills at the System Engineer level
•Technical depth to communicate with development and other internal organizations at a peer level
•Exceptional customer service, overall communication and technical writing skills.
•Ability to work independently with minimal management supervision and as part of nationwide team of engineers
•Demonstrated aptitude for providing exceptional customer service in politically charged environments
•Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
•Ability to apply technology to improve existing products and systems at customers and for internal use
•Ability to actively participate in team support by proposing and implementing solutions
•Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.
Technical Requirements:
•Superior knowledge and has demonstrated technical proficiency in Microsoft Exchange.
•Areas of knowledge and proficiency should include, but are not limited to, routing/transport, storage capacity planning, design/architecture and performance troubleshooting (Microsoft Exchange perspective), clustered deployments, disaster recovery, migration, mobile messaging, and topology design with troubleshooting of these areas at the expert level within large network environments. Candidate must have solid understanding of client/server, networking, other Messaging applications (IIS, Outlook, Outlook Express, IE, ActiveSync/Windows Mobile Client technology) and Internet technologies fundamentals (I.E. certificates, SSL, VPN, UCE...etc).
•Excellent knowledge of TCP/IP, SMTP, RPC and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools, packet sniffers and\or Netmon.
•Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), Microsoft Exchange High Availability Technologies, Cloud infrastructure and Deployment scenarios, SQL, IIS, ISA.
•Hold or be able to obtain a US security clearance
•Must be US citizen
•Current passport or be able to obtain passport within 90 days of hire.

MCSE strongly preferred.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Charlotte-Premier-Field-Engineering-Job-NC-28201/1660990/166099016609902012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Software Engineering: Test
Location: Charlotte, NC, US
Job ID: 792643-79918
Division: Services & Support


Firebrands and All-Stars are welcome to ECO (Engineering, Community & Online)! We are looking for a dynamic "Software Development Engineer in Test (SDET)" to join our team at our Microsoft campus in Charlotte, NC. This is a great opportunity to work in a fast paced and exciting global team. We solve customer problems with brilliant simplicity and style. We are willing to abandon bad ideas and outmoded ways of thinking. We have a ferocious appetite for solving problems with engineering Kung-Fu and social genius. We do what’s right because it’s right. We make it easy. We make it work.

This position is for someone who has the desire to deliver high quality applications and who is excited by innovation and exploring new technologies. As part of an agile test team you will drive test development, writing world class code that will enable end-to-end automated testing of the platform. You must be able to tackle technical and engineering issues independently, can ramp up quickly on a new technology, can drive cross group and cross discipline collaborations, and are passionate about innovating test methodologies and establishing efficient processes. This role will require close collaboration with peers within and outside the immediate engineering groups.

This group is consumed with passionate curiosity. We help to build the end-to-end customer support experience across Microsoft that tens of thousands of users rely on every day. We build and maintain these hybrid solutions using on premise hardware and Azure cloud for hosting. We’re all about delivering personalized and connected support experiences - reducing customer effort - and creating loyal customers of Microsoft Products and Services. By pioneering killer technology and building vibrant online communities where customers come first, we connect questions to answers, and support professionals to customers.

A Bachelor's/Master's degree in Computer Science, related technical discipline, or equivalent work experience is required. We are looking for interest and experience with all stages of the product development lifecycle. We are looking for people who have a passion for learning and a desire to have fun while contributing to smart designs. Does this sound like you?


Core technologies we work with:
* C#
* ASP.NET
* SQL (managing and development)
* JavaScript
* JQuery
* HTML/XML/CSS
* Web Services (traditional and WCF)
* SharePoint
* Visual Studio Team System

Experiences and skills we desire:
* Strong debugging, coding, and analytical problem solving skills
* Proficiency in software testing methodologies
* Ability to produce tangible results against ambiguous requirements and conditions
* Solid verbal and written communication skills
* Self-starter with relentless focus on getting things done

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Charlotte-Software-Test-Engineer-%28SDET%29-Job-NC-28201/1850770/185077018507702012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790191-77819
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795750/179575017957502012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790196-77815
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795730/179573017957302012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790186-77821
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795720/179572017957202012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 783986-74264
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Freehold-Assistant-Store-Manager-Job-NJ-07728/1722528/172252817225282012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790214-77802
Division: Retail Stores


Technical Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Technical-Advisor-Job-NJ-07728/1795780/179578017957802012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Customer Service & Support
Location: Charlotte, NC, US
Job ID: 778221-70826
Division: Services & Support

Developer Support Core
Escalation Engineer
Locations: Charlotte, NC; Las Colinas, TX; Redmond, WA

Do you enjoy working with network protocols? Are you passionate about interoperable solutions across various OS and device combinations? Are you looking for an opportunity to bring your knowledge and passion of open source technologies to Microsoft?

The Opportunity
As an Escalation Engineer (EE) on the protocols team, you will work directly with 3rd party developers ranging from small and large open source development projects to Fortune 100 corporations. Protocol EEs have the opportunity to work closely with Microsoft’s partners, including opportunities to debug some of the most successful open source projects under development today, by working with them face to face at Microsoft hosted plug-fests and Interoperability labs as well as partner sponsored events. Protocol EEs also get to work closely with numerous product groups and interoperability teams to ensure that Microsoft succeeds in the interoperability initiative. On a daily basis you will get to solve challenging network protocol problems using a variety of resources and tools and have the opportunity to choose additional stretch projects that advance the overall interoperability effort.

For more information about the Microsoft Protocol Programs, go to <>

Skill Profiles Needed

Required Skills
o Fluent in reading and writing programs in C and C++.
o Strong experiences working with network architecture and protocols including TCP/IP and RPC.
o Experience reading and analyzing network traces.
o Experience providing clear instructions and communicating complex technical information via email and phones.
o Excellent troubleshooting and problem-solving skills

Nice to Have Skills
o One year or more experience troubleshooting network software infrastructures; ideally non-Windows based network software infrastructures. Experience with Windows networking is a bonus.
o Knowledge of additional network protocols such as SMB, or Kerberos.
o Familiarity working with User Mode/Kernel Debugging
o Experience and knowledge of Windows architecture.
o Previous support experience.

Roles and Responsibilities
Answer highly-complex customer questions about network protocols used in Microsoft products including TCP/IP, SMB, RDP, and RPC. This will involve analyzing network traces, verifying the correctness of protocol specifications, and using a variety of sophisticated troubleshooting tools.

Work as a member of a team to solve customer questions, but also take individual responsibility to see that each question or issue is fully resolved.

Communicate technically complex information with Microsoft’s developer customers via telephone, written correspondence, and electronic services.

Represent Microsoft to customers in a highly-professional manner by managing customer expectations, devising action plans, and communicating to all parties involved using the highest level of customer skill.

Create advanced technical content including Microsoft Knowledge Base articles, whitepapers, team blog, and training.

Identify and report software bugs, documentation bugs, and customer suggestions.

Continually learn technologies and develop deep expertise in Microsoft products and networking protocols. Apply that knowledge to solve real-world problems.

Participate in regular technical triage meetings to share knowledge with other engineers and help them develop efficient solutions to their customers.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS


]]>http://www.microsoft-careers.com/job/Charlotte-ESCALATION-ENGINEER-Job-NC-28201/1598696/159869615986962012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Software Engineering: Test
Location: Charlotte, NC, US
Job ID: 792646-79841
Division: Services & Support


Firebrands and All-Stars are welcome to ECO (Engineering, Community & Online)! We are looking for a dynamic "Software Development Engineer in Test (SDET)" to join our team at our Microsoft campus in Charlotte, NC. This is a great opportunity to work in a fast paced and exciting global team. We solve customer problems with brilliant simplicity and style. We are willing to abandon bad ideas and outmoded ways of thinking. We have a ferocious appetite for solving problems with engineering Kung-Fu and social genius. We do what’s right because it’s right. We make it easy. We make it work.

This position is for someone who has the desire to deliver high quality applications and who is excited by innovation and exploring new technologies. As part of an agile test team you will drive test development, writing world class code that will enable end-to-end automated testing of the platform. You must be able to tackle technical and engineering issues independently, can ramp up quickly on a new technology, can drive cross group and cross discipline collaborations, and are passionate about innovating test methodologies and establishing efficient processes. This role will require close collaboration with peers within and outside the immediate engineering groups.

This group is consumed with passionate curiosity. We help to build the end-to-end customer support experience across Microsoft that tens of thousands of users rely on every day. We build and maintain these hybrid solutions using on premise hardware and Azure cloud for hosting. We’re all about delivering personalized and connected support experiences - reducing customer effort - and creating loyal customers of Microsoft Products and Services. By pioneering killer technology and building vibrant online communities where customers come first, we connect questions to answers, and support professionals to customers.

A Bachelor's/Master's degree in Computer Science, related technical discipline, or equivalent work experience is required. We are looking for interest and experience with all stages of the product development lifecycle. We are looking for people who have a passion for learning and a desire to have fun while contributing to smart designs. Does this sound like you?


Core technologies we work with:
* C#
* ASP.NET
* SQL (managing and development)
* JavaScript
* JQuery
* HTML/XML/CSS
* Web Services (traditional and WCF)
* SharePoint
* Visual Studio Team System

Experiences and skills we desire:
* Strong debugging, coding, and analytical problem solving skills
* Proficiency in software testing methodologies
* Ability to produce tangible results against ambiguous requirements and conditions
* Solid verbal and written communication skills
* Self-starter with relentless focus on getting things done

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Charlotte-Software-Test-Engineer-%28SDET%29-Job-NC-28201/1847546/184754618475462012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790199-77812
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795706/179570617957062012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790213-77794
Division: Retail Stores


Teacher

]]>http://www.microsoft-careers.com/job/Freehold-Teacher-Job-NJ-07728/1795717/179571717957172012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790219-77797
Division: Retail Stores


Technical Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Technical-Advisor-Job-NJ-07728/1795793/179579317957932012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790197-77814
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795710/179571017957102012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790209-77804
Division: Retail Stores


Inventory Control Expert

]]>http://www.microsoft-careers.com/job/Freehold-Inventory-Control-Expert-Job-NJ-07728/1795746/179574617957462012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Atlanta, GA, US
Job ID: 779382-70381
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Atlanta-Technical-Advisor-Job-GA-30301/1569188/156918815691882012-06-15MicrosoftSalesfull-timeUSDstarting0BSAtlanta, GA, USJob Category: Sales
Location: Nashville, TN, US
Job ID: 785229-75424
Division: Sales


LOCATION: Nashville or Memphis
The Heartland District is looking for a motivated and self-driven sales professional, focused on selling application platform solutions to large customers located in the Tennessee ATU for the Heartland District. The Solutions Sales Professional (SSP) should be able to drive sales of large-scale, mission critical line of business solutions with SQL Server, BizTalk Server and complementing development technologies. The successful candidate will play a key role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) and will exhibit excellent collaboration skills. The primary goal for the job will be to exceed SQL Server and BizTalk Server revenue goals for the Heartland District. Tasks for the job include determining the appropriate solution to address the customer’s pain, managing the opportunity sales cycle from qualification to close, sourcing opportunities to the appropriate partners and closing on a solution that is deployed to meet client needs and drive business value. Candidate must demonstrate the ability to lead and drive licensing sales process with IT leadership and procurement executives.

In addition, Solution Selling experience with Portal, Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) and/or Business Intelligence solutions is also a plus. The successful candidate should have demonstrated ability to develop and maintain CxO-level and Senior Line of Business Executive relationships with Enterprise customers, mapping IT and development solutions to business initiatives. The successful candidate will work with the virtual sales team and Global Solution Integrators (GSIs) and Independent Software Vendors (ISVs) to identify customer problems, opportunities and requirements and to prospect, qualify and drive closing solution opportunities based on Microsoft’s server products (SQL Server, BizTalk Server, Windows Server, SharePoint Server, Microsoft Dynamics) and tools (Visual Studio, MSDN).

Qualifications:
- Extensive experience (8+ years) in selling software solutions to large enterprises - particularly Business Intelligence, Data Warehouse and other tier 1 solutions
- 8+ years selling Application Platform solutions
- Demonstrated track record of success in selling complex solutions to large companies
- Experience with Solutions Oriented Architecture is highly desirable
- Solid understanding of Microsoft server products or complementing solutions. The position requires the ability to articulate and present the business value of Microsoft's solutions and have a firm understanding of Microsoft's strategies and products relative to major Microsoft competitors.
- Experience in responding to and developing RFI/RFP proposals is desirable.
- Skills required include: Excellent executive communication skills, strong writing and presentation skills, a comprehensive knowledge of key partners and applications, and the ability to direct efforts of cross-functional teams.
- A BA/BS or MS degree in Business, Computer Science or related discipline is highly desired. MBA is preferred.
- 20% Travel required

]]>http://www.microsoft-careers.com/job/Nashville-Solution-Specialist-App-Plat-Job-TN-37201/1752353/175235317523532012-06-15MicrosoftSalesfull-timeUSDstarting0BSNashville, TN, USJob Category: Services & Consulting
Location: Columbia, MD, US
Job ID: 783939-74064
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our Department of Defense (DOD) customers and offer an opportunity for you to do the same. We work side by side in creating solutions that address their mission based needs. The Microsoft Services DOD team plays a vital role in supporting our customers’ objectives through accelerating the adoption and deployment of Microsoft products and services as we work to solve their most challenging problems.
JOB DESCRIPTION: Microsoft Public Sector Services is looking for seasoned Senior Consultant that has a unique blend of advanced technology skills and strategic business acumen. This role requires both a broad and deep technology background as a core foundation but must include industry specific knowledge and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions. The candidate must also be able to engage in senior level technology and business decision maker discussions that demonstrate their experience and deep knowledge of the DOD space.
Senior Consultants in the DOD Practice must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the broad area of DOD challenges in general and a broad range of skills across the Microsoft platform, specifically SharePoint 2010, and Migration from MOSS 2007. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technology enables the Senior Consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.
The successful candidate must demonstrate expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:
- Proven experience in supporting engagements which includes estimating, scoping, and contributing to the creation of effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- DOD domain knowledge preferred.
- Proven knowledge of Industry Standards and other industry specific regulations that govern or influence how solutions are delivered.
- Large enterprise deployment experience in complex heterogeneous environments
In addition, the successful candidate should have demonstrated skills in one or more of the following areas of expertise:
- Enterprise Portal Solutions based on SharePoint 2010.
- Active Directory Federation Services 2.0.
- Compelling data visualization approaches based SharePoint, experience with Performance Point preferred.
- Data discovery/analysis/modeling of structured and unstructured data sources.
Lastly, the Senior Consultant will be required to lead large scale projects within the DOD space or provide targeted Subject Matter Expertise in support of the core delivery team. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The selected candidate must be a U.S. Citizen and able to start within 30 days of offer acceptance. Applicants must be US citizens and hold (or be able to obtain) a DoD security clearance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Columbia-Senior-Consultant-SharePointMOSS-Columbia%2C-MD-Job-MD-21044/1717282/171728217172822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSColumbia, MD, USJob Category: Sales
Location: Independence, OH, US
Job ID: 776845-69122
Division: Sales


The Heartland District is looking for an accomplished, motivated and self-driven sales professional, focused on selling application platform solutions to large healthcare customers located in Northern Ohio and Central Ohio with a documented history of meeting and exceeding enterprise sales quotas. The Principal Platform Specialist (PPS) will utilize deep account knowledge and a long term vision to drive large or complex Tier 1 and/or Mission Critical application opportunities in a given set of targeted customers. This will be done by focusing on the C Level executives from IT and Line of Business groups, The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on specific customers’ business needs within the Healthcare vertical.

While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins. The successful candidate will play a leadership role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) and will require excellent collaboration skills.

Solution Selling experience with Portal, Enterprise Resource Planning (ERP), and/or Business Intelligence solutions is also highly desired. The successful candidate should have demonstrated the ability to develop and maintain CxO-level and Senior Line of Business Executive relationships with Enterprise customers, mapping IT and development solutions to business initiatives. Successful candidates must understand how to manage complex sales cycles and will be expected to work with the virtual sales team and Global Solution Integrators (GSIs) and Independent Software Vendors (ISVs) to identify customer problems, opportunities and requirements and to prospect, qualify and drive closing solution opportunities based on Microsoft’s Platform server products (SQL Server, BizTalk Server, Windows Server, SharePoint Server, Microsoft Dynamics) and tools (Visual Studio, MSDN).

Leadership and Vertical Markets experience in Healthcare is desired.
Qualifications:
- Extensive experience (5+ years) in selling software solutions to large enterprises
- 3+ years selling Platform / ERP solutions
- Demonstrated track record of success in selling complex solutions to large companies.
- Solid understanding of Microsoft server products or complementing solutions.
- Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mould” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).

Skills required include:
- Excellent executive communication skills, strong writing and presentation skills and the ability to direct efforts of cross-functional teams.
- Leveraging partner solutions to continuously find ways to solve customer needs.
- In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.
- Experience in Sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP), Six Sigma, ITIL, CMC etc. certification a plus, or equivalent experience, presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, business process consulting or automation, CRM (Siebel or other), MCSE
- Proven track record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.


Proven experience in the following key areas:
- System and application design
- Solutions Architecture
- Needs Analysis and Envisioning
- In-depth knowledge of competitors
- Understands the customer’s business:

Trusted Advisor:
Works effectively with all levels in the customer organization helping them understand and solve their business problems
Becomes the “go to” person the customer seeks out when new business problems must be solved
Is welcomed by top customer management to discuss new ideas and approaches
Acts as a mentor for less experienced Platform Specialists

A BA/BS and MS degree in Business or related discipline is required with 5-10 Yrs of experience in Consulting, Business-Technical Analyst. Ideal profiled companies include McKinsey, Accenture, IBM, Cap-Sogetti
Location for this role will be in Cleveland Ohio or Columbus, Ohio with 10-20% travel required.


MSUSJOBS

]]>http://www.microsoft-careers.com/job/Independence-Principle-Platform-Specialist-Job-OH-44131/1547545/154754515475452012-06-15MicrosoftSalesfull-timeUSDstarting0BSIndependence, OH, USJob Category: Sales
Location: Milwaukee, WI, US
Job ID: 793262-80477
Division: Sales


Corporate Account Manager (CAM) is responsible for driving Microsoft product and services revenue within 20-25 named corporate customers in the Midwest Area, primarily in Chicago, Milwaukee and Indianapolis. CAM owns all aspects of the customer relationship end-to-end and is supported by a world-class solution specialist team, licensing resources, and partner network! This is not an overlay role.

CAM is expected to build & execute a territory plan to deliver on a $12m-$20m annual product and services quota. Role is responsible for the following:
Developing and implementing an internal territory plan
Orchestrating the activities of an extended overlay sales team and partners to drive upsell and cross sell opportunities
Manage large competitive, strategic opportunities from 10% in pipeline to 100% closure through partner engagement
Execute strategies to take share from Microsoft's top competitors, including: Google, Oracle, Open Source/Linux, Salesforce.com, VMWare
Alignment of resource investments, demand generation, and scorecard strategies with identified territory revenue opportunity
Evangelize Microsoft's innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions (engage ISV's to capitalize on industry opportunities)
Manage customer incentives to drive deal velocity as appropriate
Maintain accurate pipeline & forecast
Introduce Software Asset Management to customers and uncover any Unlicensed PCs
Support Customer Satisfaction initiatives across the CAM businesses

Qualifications include a minimum of 5+ years of sales experience in information technology product or services-related field. Requires a strong working knowledge of Microsoft's or competition's enterprise information technology solution offering, licensing and support programs, as well as an ability to articulate the business benefits of such products. Strong analytical skills, well-rounded business experience, and understanding of competitive market required. Strong written communication and presentation skills and a high commitment to customer satisfaction are essential for success in this role. A BA/BS degree in Marketing, Business, Economics or relevant technical field is required. Preferably based in Milwaukee, Indiana or Chicago.
SALES:SMSP


]]>http://www.microsoft-careers.com/job/Milwaukee-Account-Manager-Job-WI-53201/1863832/186383218638322012-06-15MicrosoftSalesfull-timeUSDstarting0BSMilwaukee, WI, USJob Category: Sales
Location: Charlotte, NC, US
Job ID: 787035-75426
Division: Sales


Title: Alliance Partner Account Manager (APAM)
Location: Charlotte, NC
Travel: 20% depending on where the individual resides.

The East Region Enterprise Partner Team Unit (EPG PTU) is responsible for working with partners to drive revenue, grow
share and increase deployment in our enterprise accounts. The role will be aligned to cover the Mid-Atlantic District territory.

The Alliance Partner Account Manager (APAM) role is critical to working closely with the district field sales teams in leveraging the vast partner resources. The East Region Partner Team is in search of a high performing individual to play a major part in driving the strategy to further engage partners into the business's win strategy.

The role responsibilities are equally divided across 2 primary areas:

Alliance Partner Alignment - The Alliance PAM will have regional responsibility for one or more strategic alliance partners. Key accountabilities will be centered on the following areas:

Determine strategic regional partner account targets and effectively work with the field sales teams in planning and execution of sales opportunities
Educate district teams on assigned partner solution area expertise and capabilities
Drive market share through compete initiatives with a focus on Oracle, CISCO, IBM, Google and VM Ware
Ensure all partner resources are fully leveraged, i.e. business investment funds, marketing, etc..
Effectively manage partner business reviews with partner executives, WW/US Alliance PAMs and District Leadership teams
Establish Conditions of Satisfaction with your partner(s) to drive their overall satisfaction with Microsoft

Account Team and Specialist Team Alignment - The Alliance PAM will be assigned to specific Account Team Unit (ATU) and Specialist Team Unit (STU) teams in the Mid-Atlantic District to act as Partner Sales Manager. Key Responsibilities include:

Own partner sales and opportunity alignment responsibility for entire partner ecosystem in aligned ATUs
Responsible for all up partner pipeline management for all ATUs in ones assigned territory
Advise assigned ATU and STU teams on partner issues e.g. funding, partner contacts, and solutions area expertise
Responsible for partner win objectives across the territory in terms of revenue, deployment objectives and net new customer acquisition though partners.
Focus on driving partner contribution to District scorecard metrics
Will carry a quota based on ATUs aligned to

To be deemed a viable candidate for this high impact position, the individual needs to have a demonstrated track record of success in one or more of the following areas: sales, partner led sales, partner management and executive relationship building. The individual also must demonstrate a strong grasp of solution and value based selling preferably from experience they garnered working in the enterprise business applications space. Superior oral/written communication & listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. Strong teamwork skills are also required to successfully work in what is a highly matrixed environment. Other required experiences & qualifications include: 10 years IT industry experience (minimum 5 years in senior roles); 4-year college degree or equivalent experience.

]]>http://www.microsoft-careers.com/job/Charlotte-PAM-Alliance-Job-NC-28201/1784928/178492817849282012-06-15MicrosoftSalesfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Software Engineering: Test
Location: Charlotte, NC, US
Job ID: 784246-73890
Division: Services & Support


Engineering, Community & Online (ECO) is looking for a great "Software Development Engineer in Test" to join our team. We’re the group behind the "Fix it" button that delivers automated solutions to customers either at the point of failure or within support content. We’re also creating the tools and mechanisms to store and publish managed, unmanaged, and peer-created support content. Our overall team is about 40 people but we work in small agile feature teams.

Your initial responsibilities will be to develop the core portions of our test automation framework and as part of our development team to drive test case creation and unit testing. More specifically, the test automation will largely target web services and applications running on SharePoint. We are looking for interest and experience with all stages of the product cycle. You must be comfortable working with end to end automation and coding tests in an Agile environment. We also are looking for people who want to contribute to a smart design for web-based applications.

You must have:
* Bachelor degree in Computer Science, related technical discipline, or equivalent work experience
* 3+ years of proven experience in software test development including experience testing multiple products
* Solid verbal and written communication skills
* Skills to understand business strategies & requirements, and translate them into world class test suites
* A passion for quality, for doing the right thing for the customer, the product, and the company
* Ability to work closely and collaborate independently across a feature team
* Deep understanding of the software development lifecycle
* Strong debugging, coding, and analytical problem solving skills

The following development skills are a plus:
* Test development technologies (TFS 2010, Test Manager, C# automation development, Coded UI)
* SharePoint Services (MOSS 2007/2010)
* Web development technologies (ASP.NET, XML, XSLT, HTML, CSS, JavaScript, AJAX, IIS)
* Database-related application development work (MS SQL Server/TSQL)
* Web Services and .NET technology stack (WWF, WCF, WPF)

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Charlotte-Software-Test-Engineer-%28SDET%29-II-Job-NC-28201/1713100/171310017131002012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Sales
Location: Cincinnati, OH, US
Job ID: 791952-79281
Division: Sales


Voice TSP - Heartland District

Are you excited about an opportunity to drive sales of Microsoft’s newest enterprise products? Are you a strong Technology Specialist with expertise in telephony platforms and with a passion for delighting customers and partners? If so, then the Incubation Voice Sales Team is the right place for you!

As a Voice Technology Specialist (VTSP) you will evangelize the business value of the Microsoft Unified Communications and Collaboration products, partners and services and help drive architectural design wins of Office Communication Server OCS) and Microsoft Office Communicator (MOC). You will provide deep pre-sales technical support to enable customers and partners to develop and deploy UC Voice solutions based on the OCS platform. You will help drive sales with deep technical expertise, effective sales and presentation skills, and superior customer focus.

As a Voice Technology Specialist (Voice TSP), your primary responsibility will be to assist the Microsoft sales teams in winning competitive opportunities at the company’s most strategic accounts. In so doing, you will work directly with our largest enterprise customers' business and technical decision makers to convince them of the superior technical capabilities and business value of the Microsoft UC&C platform as well as our long-term vision and strategy. You will build strong customer relationships and secure the adoption of Microsoft technology. As a Voice/Telephony subject matter expert, you will play an important role in educating and positively impacting our worldwide field specialist community for Unified Communications. Another key responsibility is to provide regular, actionable product feedback and input to the product group so that they may improve our products and strategies in future releases.

Successful Voice TSP’s have great leadership skills, strong passion for driving business, great communication and consultative selling skills, exhibit outstanding collaboration skills, are sincerely customer focused, and deal well with ambiguity. They possess excellent presentation skills as well as in-depth technical and business value knowledge of Microsoft and competitive technologies. Candidates should possess an excellent understanding of the unified communications and collaboration marketplace along with the offerings of the key competitors. Candidates with demonstrated expertise in major Voice, Data & Video technologies are also encouraged to apply. The ideal candidate will have 10+ years of related experience. In addition the ideal candidate must have a deep understanding of many/most of these focus areas: Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP networking, switches, routers and firewalls. A Microsoft MCSE certification is highly desirable. Bachelor’s degree in relevant discipline required.

This position will cover Microsoft’s Heartland District, will require approximately 30% - 40% travel and should be based out of Cincinnati, Nashville, Detroit or any major city in the district.

]]>http://www.microsoft-careers.com/job/Cincinnati-Voice-TSP-Job-OH-45201/1830255/183025518302552012-06-15MicrosoftSalesfull-timeUSDstarting0BSCincinnati, OH, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Bentonville-Enterprise-Architect-Jobs-AR-72712/1128997/112899711289972012-06-15Microsoftfull-timeUSDstarting0BSBentonville, ArkansasJob Category: Services & Consulting
Location: Bentonville, AR, US
Job ID: 785734-75411
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Key initiatives for this role include:
- Customer Health through Service Delivery Planning & Execution
- Customer satisfaction
- Emphasis is on prevention and consultative advice (ITIL)
- This role is responsible for the management of support services to Enterprise Services customers. Scope and decision making include:
- Manages a diverse and complex scope of support issues
- Works with management only when necessary to resolve sensitive issues
- Solves complex support issues effectively. Escalates as necessary for confirmation of solutions or other options as needed
- Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address
- Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit
- Manages the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust
- Makes good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis
- Decisions sometimes impact immediate group and other related groups
- Determines most effective method of problem resolution by utilizing internal resources when necessary

Key stakeholders and other internal organizations this role will interact with include:
- Consistently demonstrates concise and effective communication with customers and employees
- Occasionally leads sharing of best practices with team community
- Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives
- Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan
- Position relies internally upon GTSC/CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs
- Communicates with and influences Microsoft Services leadership/management at team level
- Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors

Qualifications:
- A minimum of 3 years or more experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry
- Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security
- Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills.
- Contributes to team operational precision by active design of and participation in community initiatives
- Bachelors degree preferred
- ITIL Foundation Certificate preferred

SS:ES
785734

]]>http://www.microsoft-careers.com/job/Bentonville-Technical-Account-Manager-Job-AR-72712/1752343/175234317523432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBentonville, AR, USJob Category: Customer Service & Support
Location: Bentonville, AR, US
Job ID: 789905-77656
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Location: Bentonville, AR or Tulsa, OK

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.
Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Bentonville-PREMIER-FIELD-ENGINEER-Platforms-Job-AR-72712/1793526/179352617935262012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBentonville, AR, USJob Category: Operations
Location: Reno, NV, US
Job ID: 793033-80638
Division: IT

Field Solution Manager
The core purpose of the Field Solution Manager is to enable great and user centric connected business experiences in the Field through IT solutions. The Field Solution Manager has a pivotal position in the improvement to the way we do business by being the tie between IT and the Field. In particular, Field Solution Managers are in a unique position to add value for IT and with corporate business partners through their understanding of Field activities and processes, relationships with primary Field licensing stakeholders (e.g. Licensing Sales Specialists and Licensing Marketing Managers), and advocating of Field feedback into the Corporate business and IT teams. The net result of the role is to influence and deploy IT solutions that drive field productivity improvements, revenue, and customer satisfaction for primary stakeholders in the field.

Responsibilities:
The Field Solution Manager role is responsible for working with Corporate and Field stakeholders, to deliver on four key services that align to Microsoft’s solution delivery life cycle, also known as ITLC, including:
Advisory & Planning - identifying and understanding end user business needs, delivering user insights to our corporate partners, and establishing success criteria to address core needs
Requirements & Design - defining end user solution requirements, validating user scenarios, and influencing solution design
Deployment & Readiness - planning for and driving successful deployment across subsidiaries and potentially other end users, ensuring high levels of solution quality from an end user standpoint, and ensuring effective delivery of user readiness
Adoption & Satisfaction - enabling end user business value realization of a solution, enabling measurement of success criteria and user satisfaction, and driving continuous improvements

The Field Solution Manager drives these activities through the role of being a single point of contact for licensing stakeholders in the field as it relates to IT solutions. The role works closely with various Corporate MSIT solution management teams, the WWLP business and regional execution teams, various Regional Operations Center teams (ROCs), and User Experience IT partners across other platform teams, Business Relationship Management teams, and the Strategy & Planning team.

This role will work closely with field licensing stakeholders across multiple countries and time zones with a focus on licensing sales specialists and licensing marketing managers. As well, the Field Solution Manager will also represent the User Experience IT Licensing Solution Management team in driving particular global solutions working directly with key points of contact within Corporate MSIT. The role will also involve flexing to support other functional in areas (such as sales, marketing, services etc.) in a Field Solutions management capacity should the need arise to scale delivery on a priority program.

Qualifications:
- 5+ years of solution, project, process, and/or change management with proven track record of successful delivery in support of Sales and/or licensing field communities.
- Have the ability to support work across multiple time zones.
- Minimum 10+ years’ experience in the IT or software industry or in business/IT consulting services.
- Minimum BS/BA degree in Information Systems, related field OR equivalent business experience; MBA or equivalent preferred.
- Strong verbal and written communication skills, strong interpersonal skills.
•Proven self-starter with a track record of successful entrepreneurial/individual contributor.
•Ability to influence and communicate at senior levels.
- Strong cross-group collaboration skills.
- Strong acumen in technology licensing structures, approaches, and processes.
- Business process design methodology and implementation.
- Willingness to travel at least once a quarter

UXIT

]]>http://www.microsoft-careers.com/job/Reno-Senior-Solution-Manager-Job-NV-89501/1868120/186812018681202012-06-15MicrosoftOperationsfull-timeUSDstarting0BSReno, NV, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 786716-75173
Division: Skype


Communications Manager
Palo Alto based

About Skype
Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Download Skype to your computer or mobile phone at skype.com.

As at end of 2011, Skype has 1100 employees in offices around the world including the US, UK, Luxembourg, Estonia, Czech Republic, Sweden, Russia and APAC. Microsoft has around 90,000 employees worldwide.

The Skype Division President reports directly to the Microsoft CEO; the Skype executive team comprises a CFO, a CVP Product & Marketing and a CVP Engineering & Operations. Corporate Communication reports to the CFO with PR and Brand sitting in the Product & Marketing team.

Business Specific Brief
Skype became a business division of Microsoft in October 2011 and while Skype’s brand and vision remain the same, elements of the communication landscape have changed significantly.

There are now broader (and increasing numbers of) external and internal communication expectations coming to the CEO and executive team from Microsoft stakeholders; the comms team needs to capture, filter, manage, resource and deliver the communications products needed to meet these expectations.

It’s critical the CEO/executive represent Skype’s voice and deliver cohesive and high impact narratives both externally and internally. The comms team needs to identify the right opportunities for the Skype division, drive leadership visibility and gather feedback to assess effectiveness and make changes where needed.

Given Skype’s global nature, the comms team needs to ensure we leverage existing communication materials/assets efficiently and manage future communication assets so Skype and Microsoft get maximum value from them.

The Communication Manager role will be based in Skype’s Palo Alto office and will work closely with the Global Comms & Engagement Manager in London, to provide local time-zone support and enable comms to be ‘always on’ supporting the needs of the business.

It’s a hands-on role identifying and filtering communication opportunities, coordinating and delivering against the CEO/executive calendar, translating corporate narratives into key messaging points and creating communication materials e.g. videos, keynotes, speeches, presentations and announcements.

Success depends on building strong networks with key stakeholders across functions and geographies within Skype and Microsoft and being able to translate the Skype brand and vision/strategy and plans into communication deliverables that drive reputation management and support business performance.

Reporting Line
Reports to Global Comms & Engagement Manager, based in London
Key Responsibilities
Working closely with the Global Comms & Engagement Manager and global communications community to:

o Provide input to communication strategy/plan and support delivery against the plan

o Help maintain leadership communication calendar; catch, filter and manage requests to ensure best and appropriate use of leadership time; help drive leadership visibility and dialogue with key audiences

o Storyboard and develop corporate communication materials e.g. videos, emails, speeches, presentations and coordinate delivery to various stakeholders

o Provide communications guidance and feedback to leadership team; advise on communication issues, implications and solutions

o Identify and introduce new communication tools and resources as needed to support delivery; including measurement tools


Knowledge, Skills and Experience
Leading executive communications from strategy through to delivery; articulating requirements and managing virtual teams to deliver input/content
Working closely with a CEO and executive team; including coaching, guiding and challenging
Global senior stakeholder management across functions and geographies
Aligning communication strategy to business strategy to drive business performance
Managing high profile communication projects
Effective team player with proven ability to work with senior executives

Behaviors
Strategic - able to see big picture and understand where/how communication fits in
Natural network builder - able to interact across levels, functions and geographies
Influencer - knows how to make things happen and unblock issues
Logical - works out the sequence needed to deliver
Investigative - instinctive ability to get the information needed
Self-starter - motivated to deliver; works through barriers/constraints

Qualifications
Relevant degree

]]>http://www.microsoft-careers.com/job/Palo-Alto-Communications-Manager-Skype-Job-CA-94301/1742433/174243317424332012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 775702-68158
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with MOSS development, the successful candidate will be able to demonstrate proficiency with, or quickly learn .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

- Understanding and experience with the .NET 2.0 and 3.0 framework.
- Experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions (MOSS experience preferable).
- Experience developing database applications using SQL Server 2005 and SQL Server 2000. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Ability to engage in executive and senior-level technology discussions.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.

The successful candidate must be a U.S. Citizen, will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Reston-Consultant-775702-SP-Developer-MOSS-Job-VA-20190/1528564/152856415285642012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 779298-70422
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of SQL. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Senior Consultant with extensive SQL expertise who will support the National Security Group.

By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers to accelerate customer adoption and productive use of Microsoft products. Senior Consultants provide architecture and design delivery to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical solutions delivery, while ensuring satisfaction with Microsoft software on the client and server. The Senior Consultant acts as a technical lead and contact.

Deliver timely and high quality solutions around Microsoft products and the adoption of SQL. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and implement strategies. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction.

A 4-year technical degree or equivalent work experience, plus 6 years of experience in technical support in an Enterprise environment is required.
Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Responsibilities include:
- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

This position requires a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI). This position will require travel to customer sites.
SS:PSS

]]>http://www.microsoft-careers.com/job/Reston-Senior-Consultant-779298-SQL-Job-VA-20190/1571216/157121615712162012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Hardware Engineering
Location: Palo Alto, CA, US
Job ID: 794736-81179
Division: Skype


Senior System Design Engineer
Work with cross functional teams to create Skype companion products.
Supporting the overall system integration of the Skype hardware ventures
The Sr.EE plays a vital role in supporting the Skype hardware roadmap development and will collaborate with various internal functions as well as external partners to:
- Become the integral process of various design development in Baseband, RF integration, Power systems, Display technologies, Camera integration, audio performance, noise and echo cancelation, EMI/ESD, Safety, Reliability, DFx, etc
- Direct and supervise layout of PCB, Flex, high-speed serial interface.
- Have expertise in schematic capture and layout of high-speed digital design and low-noise power supplies.
- Come up with innovative and useful solutions to various hardware development issues
- Work interactively and synchronously with all aspects of system integration, including architecture, implementation, analysis, prototyping and validation
- Participate and manage all engineering builds to make sure the entrance and exit criteria are met.
- Manages with the partner the board bring-up process and generates diagnostics and corrective action.
- Co-Author clear and comprehensive electrical test documentation for manufacturing partners to complete electrical test and validation
- Generate simulation, test, and validation of RF, EMI and ESD performance of all designs
Understand and plan the underlying / enabling capabilities including all aspects of design.
Basic Requirements
- 8+ years in a development position as an senior technical staff or management
- Demonstrated experience with high volume program and project management engagements
- 8+ years experience in working with ID and PD on delivering designs that are highly cosmetic and superior in engineering
- Ability to work in team-based environment. Self-motivating with strong analytical/problem solving skills.
- Flexibility and comfort working in a quickly changing hardware/software environment. Highly professional, with a demonstrated ability to contribute in high quality work on tight schedules
- 8+ years experience with component modules (LCD assemblies, batteries, camera modules, etc.) and integration of various components

]]>http://www.microsoft-careers.com/job/Palo-Alto-Senior-System-Design-Engineer-Skype-Job-CA-94301/1888479/188847918884792012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: User Experience
Location: Palo Alto, CA, US
Job ID: 791226-78521
Division: Skype

Design Lead

The Brief
Skype is software that enables the world’s conversations. Millions of individuals and businesses worldwide use Skype to make free video and voice calls, send instant messages, and share files with other Skype users. Every day, people also use Skype to make low-cost calls to landlines and mobiles, and to conduct business and collaborate.
Skype is product-focused in its approach to delivering multi-modal voice, video and text communications. At Skype, designers are responsible and accountable for delivering great and relevant products to market by collaborating with product managers to create new, innovative products and by working directly with engineering to build those products. The goal? Maintain our market leadership and continue to disrupt our competitors.

The Business Specific Brief
Design groups in Skype are assigned to specific programs that deliver Skype via one or more release vehicles. Reporting to the head of design, a Design Lead (DL) at Skype will coordinate design for these release vehicles with the relevant program managers, and collaborate with other design leads on achieving a unified design across products.
Key Responsibilities
Reporting directly to the Design Director, the DL for strategy will work with the corresponding group in program management (PM) to help ideate, communicate, and drive alignment around a one- to two-year product plan. The main deliverable of this design team is to “put the visual in vision” by developing medium- to high-fidelity interactive prototypes that manifest the key ideas. The DL will manage internal designers or work with outside agencies to create the interactions and visual designs for the concepts. The DL must:
Create great products
- Represent all of design fully in the strategic planning process.
- Lead the design of new product concepts by articulating the experience, telling user stories, doing detailed interaction design, producing visual designs, and delivering either prototypes or movies.
- Proactively communicate with all key stakeholders, including the design director, other design leads, design research, program managers, and engineering counterpart.
- Track and resolve impediments that arise for your team.
- Ensure that the work of the team is high quality, aligned with the strategic goals, and delivered to agreed timelines.
- Structure, maintain and deliver design consistency as appropriate with the new concepts.
- Act as a key advisor to program managers, the design director, and to design leadership, on the design aspects of the strategy.
Build and support a design team
- Recruit and hire into your team as required.
- Directly supervise the designers or external resources your team (interaction designers and visual designers, perhaps others), and communicate roles and responsibilities clearly.
- Mentor, set goals for, and evaluate your team as individual contributors.
- Work with other members of the design team as warranted to involve them in new concept thinking, both as reviewers and as participants in order to grow their expertise for product ideation.
- Proactively identify resource constraints/problems, identifying solutions and escalating issues where necessary.


Candidate Profile
Pre-requisite Knowledge, Skills and Experience
Essential
A DL is highly creative and has excellent management skills - with the ability to both lead and participate actively in the brainstorming process. A self-starter with the ability to work both independently and in a collaborative design environment, a DL also has a proven record of released products and existing work that shows ideation and innovative design thinking. The ideal candidate must be able to brainstorm, manage quickly iterating projects, present to internal and external stakeholders, and clearly communicate concepts and ideas.

- A proven track record of inventing and delivering great products.
- Able to interpret requirements, technical limitations, and product strategy and translate them into elegant designs.
- Solid experience applying a design-centric processes.
- Excellent interpersonal skills with the ability to deal with people at all levels respectfully.
- Aware of trends in design and new technologies.
- Fluent with usual tools of the trade
- Uses Skype already and wants to make it better
Desirable
- Experience with scrum or other Agile frameworks.
- Prior work designing communications products or applications (telephony, calling, video chat or messaging such as IM, email, and social networks).

Behaviors
Leads by example: is a strong team leader that creates a positive and open working atmosphere in the team. Encourages open and honest feedback and dialogue within the team. Values team members’ input and opinions. Passionate about representing design and great design solutions, while able to compromise where warranted and meet deadlines. Shares successes with the team.
Is a natural problem solver: thinks problems through in a logical and systematic way. Applies great analytical skills to any given problem. Asks questions to seek deeper understanding. Uncovers hidden problems and requirements. Develops and considers multiple options and answers for a problem and doesn’t jump to conclusions prematurely.
Comfortably deals with ambiguity: thrives when faced with ambiguity and change. Is able to break problems down into their important components and prioritize appropriately. Develops and adapts processes and solutions when required. Understands business discussions and can apply design thinking within that context.

Qualifications:
Bachelor of Arts (or equivalent) in design or user experience
5-10 years experience in a successful software development environment
Demonstrable delivery of multiple products across several releases

Location:
Palo Alto or London

]]>http://www.microsoft-careers.com/job/Palo-Alto-Design-Lead-Skype-Job-CA-94301/1812158/181215818121582012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Customer Service & Support
Location: Charlotte, NC, US
Job ID: 783778-74151
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
Standard Job Title: Support Escalation Engineer
Locations: Las Colinas, TX, Charlotte, NC or Issaquah, WA

Title: Unified Communication Support Escalation Engineer

Are you ready for the Next Generation? Be on the cutting edge of Microsoft technologies by joining our Enterprise Unified Communications Support team! Learn the nuts and bolts of our revolutionary new enterprise communications and collaboration product - Microsoft Lync and Exchange Unified Messaging Services. Imagine having the resources to influence tomorrow’s reality today, and having fun while you do it. That’s Microsoft. Right now, we’re looking for people who think big and dream big - people a lot like you. If you’re ready to discover just how far your talents can take you, read on…

The Opportunity
Work in a team environment at one of our US global escalation sites to enable Lync engineers and architects to maximize the usefulness or our products, including Office Communications Server, managing PBX systems, Call Center systems, VoIP solutions, and Unified Messaging on Microsoft Exchange. Our product support teams are structured by product category, so that every customer has access to highly focused assistance and expertise. Support Escalation Engineers may also be required to support the Cloud offering equivalents of Lync and UM and work with several peer support groups as well as the backend operations team to assist in resolving customer issues.
Those who work in the Unified Communications organization are passionate about technology and helping others. They must be highly observant and skilled in detection in order to resolve issues. This requires empathy, outstanding logic skills, the ability to think differently than the crowd, and a genuine desire to help people do their best. Successful candidates should also be able to manage a diverse number of work items from different customers and be able to prioritize and multitask effectively throughout the working day. Some on-call and weekend or late night shift responsibilities may be required on occasion.
Product support offers many opportunities for specialization and advancement, and support engineers receive world-class training in order to stay on top of emerging technologies. Team members have the freedom to pursue the types of products that interest them most or pursue training in new products at any time to expand their skills and advance their careers.

Responsibilities:
Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills.
#Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely.
#Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product lines.
#Acquire & coordinate resources from other groups as needed to resolve customer issues.
#Represent Microsoft professionally in occasional customer facing on-site engagements.
#Act as technical lead, mentor, and role model on a team of engineers; provide direction to others, review solutions and articles, etc. Mentor new Support Engineers.
#Develop and deliver technical training to other engineers.
#Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.
#Report software bugs and customer suggestions.
#Write complex technical articles and sample programs for knowledge base.
#Assist with selection of new team members.
#May act as technical focal point in cooperative relationships with other companies.

Qualifications:

Required:
#Working knowledge of the integration of LYNC Server, Office Communications Server (OCS), and Exchange Unified Messaging (UM) into existing PBX/Gateway integration. Examples of PBX/Gateways listed at http://technet.microsoft.com/UCOIP ).
#Understanding of Enterprise Voice and PBX integration. Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to VoIP and Unified Communications.
#Strong Network and VoIP experience with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
#Hands on experience in VoIP Unified Communications such as Cisco Call Manager, Siemens OpenScape, IBM Sametime and Microsoft OCS
#Good Work Experience and understanding of various Codecs (G.711, G.723, G.729 etc) and VoIP technology in general.
#Strong knowledge of VoIP gateways like Routers, Gateways, and IP PBXs.
#Monitoring and troubleshooting experience of VoIP networks
#Knowledge of VoIP Soft switches, Media gateways, Media gateway controllers Session border controllers.
#Initiative to develop expertise on new technologies beyond classroom training provided.
#Candidates with strong and lengthy experience in a networking support environment (preferably Windows Server but not limited to) for 3 years or more will be consider even when the above qualifications may not all be present.

Recommended:
#Worked for a Gateway/PBX Vendor, VoIP Provider, ISP, or hosting company preferred.
#Strong knowledge of LINUX, VoIP, Scripting, PSTN converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video web conferencing, network monitoring, diagnosis, private line and multi-site MPLS connections.
#The ideal candidate will have a four year degree in C.S. or E.E. and a minimum of three years product support experience or the equivalent in work experience.
#Prior knowledge of the products to be supported, and other networking products and/or networking operating systems, is required. Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment. Programming and debugging skills are a plus but not required. The ability to read and analyze network traces is ideal. Full Microsoft certifications for the products we support is required within one year of employment.

Ability to meet customer security screening requirements is required for this role. Customer requirements may include additional personnel screening such as, but not limited to: specialized agency background checks (either national or local which may include fingerprinting). All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks every two years.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS
SS:CTS

]]>http://www.microsoft-careers.com/job/Charlotte-Support-Escalation-Engineer-Job-NC-28201/1722576/172257617225762012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Customer Service & Support
Location: Charlotte, NC, US
Job ID: 788869-76827
Division: Services & Support


Premier Field Engineer - Dedicated Support - SQL Server
Location -US East Coast

This person will be responsible for delivering SQL Server consulting and support onsite for a designated strategic customer. The ideal candidate should have at least 3-5 years experience with SQL 2000, SQL 2005 & SQL 2008. This candidate will act as a resource for on-going SQL planning and deployment; help with analysis of current supportability in the migration to new SQL environments; and will be responsible for SQL workshops and training for customer's existing support staff. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. This candidate should posses a solid working knowledge of Microsoft Data Access Components, Windows 2003, XP, Vista and Windows 7 and a solid understanding of Network Fundamentals. The person should have and exhibit excellent customer skills. This person should be able to function in difficult political situations managing both the client and the technical issue.

Goal: To provide high quality prescriptive and facilitative technical consulting and support in regards to Microsoft SQL Server to a designated strategic customer.

Responsibilities:
Utilizing knowledge of the customer environment, deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.
Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments.
Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission.
Develop a working relationship with MCS and field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals.
Execute formal post-mortem process on closure of critical issues.
Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support consulting to Alliance customers.
Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

Contacts: This position has frequent contact with Microsoft Dedicated/Designated Services Customer, TAM’s, developers, MCS, PFE, program managers, support engineers, managers, and other support vendors.

Qualifications: 4 year technical degree or equivalent work experience, plus 4-6 years experience in technical support or MIS in an Enterprise environment.
•Demonstrated technical competence with Microsoft BackOffice Technologies and SQL2000/2005/2008 database platforms.
Conversationalist level of knowledge of all Microsoft products used in an enterprise environment.
•Strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues.
•Ability to effectively communicate with customer managers and executives on technical and business issues
•Working knowledge of SQL programming.
•Strong organization, time management, project management, and negotiation skills.
•The position will require some travel to customer sites.
MCITP required within 12 months of joining the team.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE



]]>http://www.microsoft-careers.com/job/Charlotte-PREMIER-FIELD-ENGINEER-SQL-Server-Job-NC-28201/1779013/177901317790132012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Software Engineering: Test
Location: Charlotte, NC, US
Job ID: 792644-79840
Division: Services & Support


Firebrands and All-Stars are welcome to ECO (Engineering, Community & Online)! We are looking for a dynamic "Software Development Engineer in Test (SDET)" to join our team at our Microsoft campus in Charlotte, NC. This is a great opportunity to work in a fast paced and exciting global team. We solve customer problems with brilliant simplicity and style. We are willing to abandon bad ideas and outmoded ways of thinking. We have a ferocious appetite for solving problems with engineering Kung-Fu and social genius. We do what’s right because it’s right. We make it easy. We make it work.

This position is for someone who has the desire to deliver high quality applications and who is excited by innovation and exploring new technologies. As part of an agile test team you will drive test development, writing world class code that will enable end-to-end automated testing of the platform. You must be able to tackle technical and engineering issues independently, can ramp up quickly on a new technology, can drive cross group and cross discipline collaborations, and are passionate about innovating test methodologies and establishing efficient processes. This role will require close collaboration with peers within and outside the immediate engineering groups.

This group is consumed with passionate curiosity. We help to build the end-to-end customer support experience across Microsoft that tens of thousands of users rely on every day. We build and maintain these hybrid solutions using on premise hardware and Azure cloud for hosting. We’re all about delivering personalized and connected support experiences - reducing customer effort - and creating loyal customers of Microsoft Products and Services. By pioneering killer technology and building vibrant online communities where customers come first, we connect questions to answers, and support professionals to customers.

A Bachelor's/Master's degree in Computer Science, related technical discipline, or equivalent work experience is required. We are looking for interest and experience with all stages of the product development lifecycle. We are looking for people who have a passion for learning and a desire to have fun while contributing to smart designs. Does this sound like you?


Core technologies we work with:
* C#
* ASP.NET
* SQL (managing and development)
* JavaScript
* JQuery
* HTML/XML/CSS
* Web Services (traditional and WCF)
* SharePoint
* Visual Studio Team System

Experiences and skills we desire:
* Strong debugging, coding, and analytical problem solving skills
* Proficiency in software testing methodologies
* Ability to produce tangible results against ambiguous requirements and conditions
* Solid verbal and written communication skills
* Self-starter with relentless focus on getting things done

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Charlotte-Software-Test-Engineer-%28SDET%29-Job-NC-28201/1847537/184753718475372012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Sales
Location: Nashville, TN, US
Job ID: 782447-72610
Division: Sales


The Heartland District has an immediate opening for a Data Platform Technology Specialist with special emphasis on Integration and Cloud database services. The successful candidate will provide strategic technical leadership supporting Microsoft customers and partners to adopt, deploy, and support solutions based on SQL Server and related Data Management technologies, focusing on Integration, Transaction Processing, Data Warehousing and Cloud Platform Infrastructure Services. This person will be critical, assisting the Heartland District’s App Plat business in achieving SQL & BTS product revenue goals and Azure strategic wins by providing deep technical expertise, effective sales support, and superior customer focus. This position will be located in either Nashville, TN or Louisville, KY.
Responsibilities:
- Provide strategic technical advice to customers, communicating value-added contributions of MS products and services, including both long term messages about products, technologies, and services, as well as short term positioning for competitive situations or dynamic market conditions
- Provide technical expertise in helping customers evaluate solutions based on your product, while influencing the business decision making process. Must help enterprise customers understand how your products can be applied to drive business value
- Understand the competitive landscape and be able to articulate the competitive differentiators with an emphasis on integration projects which may include but is not limited to SAP, PeopleSoft, Siebel, HIPPA, HL7, GDS, SWIFT, MQSeries, RosettaNet, EDI, Cobol, CICS, IMS.
- Understand and be able to effectively communicate the key strengths and functional breadth of Microsoft SQL Server and integration of our product line for development and deployment.
- Drive the business value message of SQL Server, Private Cloud and SQL Azure through effective business oriented product presentations
- Increase and accelerate SQL Server & BTS deployments.
- Drive customer and partner satisfaction for your products and solutions.
- Connect enterprise customers and partners back to the product groups
- Assist with partner and internal sales readiness
- Team with Sales Representatives, Partners, Microsoft Consulting Services and Marketing to meet customer needs.
- Support proof of concepts projects proving Microsoft’s capabilities meeting customer’s requirements.

Requirements/Qualifications:
- Technical pre-sales experience: 5+ years with proven skills and experience.
- Experience with multiple integration projects which may include but is not limited to SAP, PeopleSoft, Siebel, HIPPA, HL7, GDS, SWIFT, MQSeries, RosettaNet, EDI, Cobol, CICS, and IMS. SQL & BTS Engine and Tuning Skills, and practical knowledge and experience.
- Insatiable desire to be a leader in Microsoft’s Cloud Computing strategy as our customer’s journey to the Cloud for platform computing with a strong interest in cloud computing technologies, emerging trends and related technology.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Enterprise-Scale: Integration and database application development and architecture experience.
- Consultative Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling including but not limited to, strategic planning, risk analysis and business justification.
- Sales Teamwork: High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
- Technical Skills: Deep (level 300/400) working knowledge/experience using SQL Server, BizTalk Server, EAI and XML and web service-related technologies, knowledge and development of Visual Studio, .NET and C# expertise. Microsoft certifications preferred.
- Successful candidates will also understand and are able to articulate the Microsoft Application Platform strategy and our integrated innovation story.
- This position is based out of the Southern end of the Heartland District.
- Travel: Candidates must be able to travel to cover the Heartland District as opportunities warrant. Up to 20% travel required.
- Successful candidates will have a BS/BA degree or equivalent work experience combined with a Microsoft product certification or MCSE.

]]>http://www.microsoft-careers.com/job/Nashville-TSP-Data-Platform-Job-TN-37201/1667293/166729316672932012-06-15MicrosoftSalesfull-timeUSDstarting0BSNashville, TN, USJob Category: Sales
Location: Nashville, TN, US
Job ID: 787618-76283
Division: Sales


Heartland Healthcare - Account Executive II

This position is responsible for selling Microsoft Corporation and partner solutions to healthcare industry customers. This role requires a senior sales executive with deep industry knowledge in payer and provider’s; solid knowledge of a wide range of solution and partner offerings, the ability to call on senior business executives in major healthcare corporations, and a proven track record in successfully managing and closing complex sales in large enterprise accounts. This individual will be on the forefront of Microsoft's evolution from a recognized leader in the desktop computing to a solutions oriented company that delivers business value. The position will own the orchestration across several strategic and major accounts integrating an overlay team which will include Partner Managers, Solution Sales Specialist, ISV Managers, Industry Managers, MCS, Product and Account TS's; accordingly the ability to work effectively in a team setting and manage multiple large opportunities is critical. This is a combined desktop/server revenue based income position and the individual will be goaled on the attainment of revenue across their assigned accounts. This role requires an experienced salesperson with 8+ years selling information technology to healthcare enterprise customers and growing a large territory. In addition, this candidate must have demonstrated work experience with technical understanding of computer software technology and effective presentation skills; strong project management and account development skills; knowledge of the IT industry as well as the CxO business challenges, including enterprise customer requirements; understanding of the channel; knowledge of the business drivers for enterprise accounts; excellent communication, presentation and organizational skills; Microsoft and competitive product knowledge. A BA/BS degree in Business or Marketing preferred. This position is based out of Nashville, TN and will require travel within the State of Tennessee.

]]>http://www.microsoft-careers.com/job/Nashville-Account-Manager-Major-Job-TN-37201/1768705/176870517687052012-06-15MicrosoftSalesfull-timeUSDstarting0BSNashville, TN, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 793845-80579
Division: Skype

Senior Software Engineer/Architect - Big Data

We are looking for a Senior Engineer with an entrepreneurial passion to help lead Skype’s development of their tracking and targeting platform. You will be a part of the team that builds the platform and scale it to be one of the largest.

Description and Responsibilities:

This role offers a seasoned engineer, with a blend of Node.js, NoSql, distributed data platforms, and data analytics skills, the opportunity to help build a talented team and significantly impact making the firm more data-centric.
•Be a true partner in defining the solutions, have and develop business acumen and bring technical perspective in furthering the product and business.
•Estimate engineering effort; plan implementation of optimizing prototypes into production code and lead small execution teams
•Deliver clear, well-communicated and complete design documents.
•Develop exemplary and thoroughly tested code for the most challenging aspects of the product or product sub-systems
•Perform quality assurance on all new code from inception through integration, staging and production environments
•Collaborate effectively with other technology teams and architects to solve complex problems spanning their respective areas
•Ability to work in a team as well as independently and deliver on aggressive goals
•Exhibit Creativity and resourcefulness at problem solving while collaborating and working effectively with best in class designers, engineers of different technical backgrounds, architects and product managers

This is a unique opportunity to get in on the ground floor of a new platform team that will experience massive growth in the near term to support the growing business needs.

Requirements:


The successful candidate should have 5+ years experience in large-scale software development, with at least 3 years in Big Data technologies (Hadoop, MongoDB, Map/Reduce, etc.). Have a strong cross-functional technical background, excellent written/oral communication skills, and a willingness and capacity to expand their leadership and technical skills. Ability to interface with multiple diverse stakeholders and an appreciation for working in an Operations environment is required. The candidate should be able to take initiative and work independently; however, collaboration, as part of a uniquely qualified team is required.
•Demonstrate analytical and problem solving skills, particularly those that apply to a "Big Data" environment
•Deep understanding and related experience with Big Data technologies, Hadoop, MongoDB, NoSql, Map/Reduce
•Deep understanding of schedulers, workload management, availability, scalability and distributed data platforms
•Deep understanding of Node.js
•Experience deploying high performance systems to the cloud
•Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
•Ability to integrate research and best practices into problem avoidance and continuous improvement
•Ability to work in an agile test-driven collaborative and iterative programming environment
•Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
•Extensive experience building and designing large-scale distributed applications
•Expert knowledge developing and debugging in one or more of the following: Java, Javascript, C#, Python, and C++
•Proven experience in Object Oriented Design and Development
•Sound knowledge of Relational Databases (RDBMS), SQL & No-SQL databases
•Experience with agile/scrum methodologies to iterate quickly on product changes, developing user stories and working through backlogs
•Be customer service oriented
•Be open minded and solution oriented
•Be extremely knowledgeable of industry standards and trends


]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-EngineerArchitect%2C-Senior-Skype-Job-CA-94301/1866101/186610118661012012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 794982-81441
Division: Skype


Skype SDK Engineer - Software Development Kit Team


At Skype you’ll work in a collegial atmosphere — supportive,
collaborative, animated, and decidedly vocal. Engineering runs the
show here, and what you say genuinely counts. You’ll be surrounded by
some of the best in business, not just in the Valley, but throughout
the globe. Skype is software that enables the world’s
conversations. Millions of individuals and businesses use Skype to
make free video and voice calls, send instant messages and share files
with other Skype users. Everyday, people everywhere also use Skype to
make calls to landlines and mobiles.

Our team works on a variety of platforms (Mobile, Desktop, Embedded, Web) to enable internal and external customers to use Skype products and services. We work on some of the most exciting and sometimes secretive projects at Skype! We also create reference and production UIs for our customers to conceptualize and learn to use our SDK. This team has many opportunities to work on different development and quality concepts to broaden your development experience! While we primarily develop in C++ we also develop bindings and wrappers to our APIs for platforms with unique language requirements.


Team Highlights (Located in Palo Alto, CA)
- Agile process driven (backlogs, scrum, retrospectives, and other fun stuff)
- Multi-platform design and development oriented (Not based on #define!)
- Continuous integration is our friend
- Small team of fun, talented individuals


Key Responsibilities
- Design APIs and core features of our SDKs
- Develop Chat, Presence, Calling features and UI in HTML 5 and Javascript
- Responsible for rapid prototyping of ideas and follow through to productization
- Utilize and manage the lifetime of browser plugins
- Maintain and improve internal/external documentation (code tool generated)
- Work together with team and customers to review code, handle change requests, fix bugs (when they exist)
- Help develop test cases for system level tests and unit tests
- Advocate for multi-platform, single code base architectures and technologies


Experience and Skills
- Proven experience in developing and deploying SDKs or Web Applications
- Professional development experience HTML 5, Javascript, Web Browser Plugins
- Cross-platform development experience (Web, iPhone, Mac, Android, Linux, Windows, WinMobile)
- Fast learner that loves solving unique, and sometimes difficult problems
- Great problem solving skills and an ability to persevere and triumph over complicated issues
- Working knowledge of C++ or Obj-C
- Plusses: Java, Javascript, C#, Obj-C, OpenGL, real-time video/audio, CMake, STL, Boost
- Ability to prove the above skills in an interview! Cause we'll ask ;)


Things you should know...
- Unit Tests, Agile, User Interface Development Paradigms
- Mature software development practices
- Advanced object oriented concepts, and when to use them (templates, shared pointers, inheritance, casting, etc.)


Qualifications
- BS or MS degree in Computer Science, Engineering, or equivalent years of working experience
- Fluent in English and communicates well with others
- A good sense of humor!

]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-Engineer-Skype-Job-CA-94301/1897258/189725818972582012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 792869-79879
Division: Skype

Senior Manager, Broadcast Integrations (Palo Alto)

Skype Global Broadcast program enables Skype to be a significant voice within the entertainment and news community. The Sr. Manager, Broadcast Integrations is responsible for overseeing global Skype product and brand placement in TV, film and other related on/off-screen events within our Entertainment and News verticals. The primary responsibility of the Sr. Manager, Broadcast Integrations is to ensure that the product/Skype brand is featured in a positive light and the embedded marketing garners increased exposure, increasing awareness to our key audiences. In addition, the Sr. Manager, Broadcast Integrations is responsible for evaluating requests from Entertainment and News organizations seeking the use of Skype products and brand.

Reporting directing to Director, Global Marketing Operations, specific Responsibilities include:
•Relationship management - build and maintain key relationships in Entertainment and News organizations and develop opportunities for Skype integrations
•Contract negotiation and management - manage contract negotiations with Entertainment and News companies; facilitate internal contract approval process via Skype legal and other stakeholders; ensure adherence to contractual requirements for all integration deals
•Brand advocacy & idea development - be an expert in how to best represent and imbed Skype’s brand; stay on top of current celebrities, albums, games, shows, films in production and competitive pressures in global markets to bring creative ideas and opportunities to established entertainment and news partners.
•Free and paid deal evaluation - manage integration requests (via agency and direct relationships and self-registration tool) for use of Skype product or branding; establish and maintain protocols for evaluating potential deal value and priority; responsible for Broadcast self-service registration tool.
•Project, financial and budget management - responsible for financial administration (PO and management, budget accruals and reconciliation); ensure alignment with set quarterly budgets and contractual requirements; manage creative development as needed (integrations, digital, social media, event branding, etc.)
•Program measurement and evaluation - define program KPIs and measurement process; provide regular reporting and analysis; coordination with Skype research, PR, social media and other stakeholders to develop clear, scalable measurement processes
•Agency coordination/Line Management - direct management of agency and broadcast team members
•Strategic Roadmap Development - develop a strategic roadmap of deal, potentials and growth opportunities aligned with Skype’s marketing strategy; define risks, benefits and requirements to execute (e.g., technical, financial, creative, relationships)

Key Requirements:
•Bachelor’s Degree in Marketing, English, PR, Communication, or related field required. Advanced degree (Master’s or MBA) preferred.
•7+ years of proven success in in Marketing, PR or Ad Sales experience at an agency, broadcast / cable television, film studio or national brand environment.
•Must be entertainment savvy with interest in how brands are reaching consumers through emerging media / technologies.
•Must have experience in Entertainment, including both TV and film and News industries; global experience is highly desired.
•Experience required in linking product integrations with social media, viral strategies with PR and digital media.
•Proven understanding of key broadcast, digital and social media tools and tracking mechanisms.
•History of proven negotiation skills with senior executives
•Strong ability to anticipate future consequences accurately, demonstrate broad knowledge and perspective, articulate a credible vision of a future state and develop the plans required to get there, and connect tactical activities to a strategic context.
oKnowledgably prioritize available information; draw accurate conclusions that influence project decisions and direction towards the highest positive impact and best possible outcome in terms of ROI and organizational learning.
oProvide regular, ongoing and timely analysis, critical thinking and strategic recommendations to shape current projects and determine the objectives of future tests.
•Candidates must work well in a fast-paced and growing environment, be flexible and possess a can-do attitude to exploit the unexpected and to succeed in unpredictable situations. The ability to work under tight deadlines and prioritize several complex projects simultaneously is also a requirement.
•Demonstrate the initiative to make decisions and/or take actions as needed without significant guidance, prompting or involvement of your manager.
•Desire to work with geographically-dispersed teams and take on additional responsibilities as leadership opportunities arise.
•Some travel required.
•Non-traditional resumes and applications are welcome supplements
•Experience using Skype a plus.




]]>http://www.microsoft-careers.com/job/Palo-Alto-Manager-Broadcast-Integrations%2C-Senior-Skype-Job-CA-94301/1850781/185078118507812012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 787085-75460
Division: Skype


Sr. Product Design Engineer

The Sr. Product Design plays a vital role in supporting the Skype product development for companion products and will collaborate with various internal functions as well as external partners to:
- Become the integral process of various design development in ID, PD, EE, RF, power systems, EMC, Safety, Reliability, DFM, etc
- Provide areas of mastery including some or all of mechanisms, materials, heat transfer, SPC, injection molding and metal part design.
- Come up with innovative and useful solutions to various hardware development issues
- Work interactively and synchronously with all aspects of system integration, including architecture, implementation, analysis, prototyping and validation
- Participate and manage all engineering builds to make sure the entrance and exit criteria are met
- Work with supply chain managers, supply base engineers, quality engineers to disposition individual components

Basic Requirements
- Minimum 7+ years in a development position as an individual contributor or hands-on management
- Demonstrated experience with medium scale program and project management engagements
- Prior experience in working with Industrial Designers on delivering designs that are highly cosmetic and superior in engineering
- Demonstrated significant practical engineering experience in developing sophisticated and highly cosmetic hand-held consumer products
- Ability to work in team-based environment. Self-motivating with strong analytical/problem solving skills.
- Flexibility and comfort working in a quickly changing hardware/software environment. Highly professional, with a demonstrated ability to contribute in high quality work on tight schedules
- Experience with component modules (LCD assemblies, batteries, camera modules, etc.) and integration of various components
- Experience working with domestic and overseas suppliers, manufacturers.

]]>http://www.microsoft-careers.com/job/Palo-Alto-Product-Design-Engineer%2C-Senior-Skype-Job-CA-94301/1754736/175473617547362012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790198-77813
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795743/179574317957432012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Freehold, NJ, US
Job ID: 790192-77818
Division: Retail Stores


Product Advisor

]]>http://www.microsoft-careers.com/job/Freehold-Product-Advisor-Job-NJ-07728/1795744/179574417957442012-06-15MicrosoftSalesfull-timeUSDstarting0BSFreehold, NJ, USJob Category: Sales
Location: Rochester, NY, US
Job ID: 759503-44656
Division: Sales

Microsoft Sales - Amazing things happen here!
When smart, creative, passionate people get together, the results can be astounding and the opportunities limitless. We’re a global company in over 100 countries, but we often act like a startup. We do software-but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised!
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them.
Our mission is to enable people and businesses throughout the world to realize their full potential.
What could be better than helping a customer discover a technology or service that solves a pressing business problem? Or that makes a life easier, richer, or more rewarding? Those are a winning scenarios for everyone-for the customer you satisfy, for our company, and for you-the person who solves the problem and makes the sale. That’s Sales at Microsoft.
Our Sales Executives and Pre-sales Technologist help customers strengthen their own customer relationships, lower their costs, and build a strategic advantage. We are committed long term to the mission of helping our customers realize their full potential.

At Microsoft, we offer Industry Leading Healthcare Benefits which are designed to keep our most important assets-our employees-healthy, happy and focused on what’s important to them. Our most comprehensive medical plan provides 100% coverage for employees and covered dependents, with no deductible or payroll contributions.
We also offer Vision, Dental, 401(k) Plan, Employee Stock Purchase Plan (ESPP), Paid Maternity and Parental Leave, Adoption Assistance, Paid Vacation, Tuition Assistance, Group Legal Plan and Flexible Work Arrangements.
Your primary responsibilities will include revenue growth for Microsoft products and services, customer satisfaction, partner integration, strategic competitive wins, delivering industry solutions and increased operational efficiency for your clients. You are expected to build trusted advisor relationships with key Business (e.g. CxO and VP) and Technical (e.g. CIO, CTO, and Architect) Decision Makers and cause them to prefer Microsoft products over the competition when building business solutions.
Preferred Qualifications: Applicants should have a strong sales background with a track record of successful revenue attainment. The ideal candidate will have strong written and verbal communication skills, presentation skills and the ability to present to senior business and technical decision makers at the enterprise customer level. A BA/BS or MS degree in Business or related discipline is preferred. MBA is also a plus.


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]]>http://www.microsoft-careers.com/job/Rochester-Enterprise-Account-Manager-Job-NY-14602/1322495/132249513224952012-06-15MicrosoftSalesfull-timeUSDstarting0BSRochester, NY, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 794959-81467
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.

Job Description: A Microsoft Office SharePoint Server (MOSS) Premier Field Engineer will be responsible for delivering SharePoint support for a designated set of US Public Sector National Security Group Community customers. This person will be responsible for delivering Microsoft SharePoint technical support and optimization for Microsoft Enterprise customers. The ideal candidate should have a 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required. Current MOSS MCTS preferred, Windows MCITP helpful. MTS required within 6 months of joining the team. This candidate should possess a strong knowledge of Microsoft Office SharePoint Server 2003 and 2007, including document management, search, forms and portal functionality.

The candidate should also possess knowledge of SQL Server and underlying infrastructure technologies including Activity Directory, Windows Server and Security. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to communicate effectively and to function and contribute to a team-oriented environment. Excellence in written documentation is expected.

Strong organization, time management, project management and negotiation skills desired. Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to drive issues to resolution. Develop and maintain a source for customer information to facilitate better support. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.

Develop a relationship with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support. Develop a strong working relationship with MCS and Virtual Team field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Develop and deliver environment specific training to your customers. Assist with delivery of environment reviews for your customers and conduct Risk Assessment Programs for SharePoint. Write technical articles for the Knowledge Base and white papers.

The successful candidate must be a US citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.


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]]>http://www.microsoft-careers.com/job/Reston-Premier-Field-Engineer-SharePoint-Server-%28MOSS%29-Reston%2C-VA-Job-VA-20190/1897198/189719818971982012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 769844-64201
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our .NET platform and is looking for developers capable of supporting this extremely important mission. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Principal Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET over JAVA and need skilled developers capable of furthering our growth in this space and leading a large development team in a technically complex environment.

The successful candidate will be able to demonstrate proficiency with advanced .NET architecture, design, coding, and debugging. This candidate’s ability to impact system architectures, investigate system-wide technical problems, and develop new features is key to the role. Additionally, the role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problems to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating knowledge of:

- Strong understanding and experience with the .NET 2.0 and 3.0 framework.
- Strong experience with the C# programming language and object-oriented programming
- Broad understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions.
- Experience developing database applications using SQL Server. Experience with Oracle.
- Experience developing interoperable solutions using web services.
- Advanced debugging skills. Ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Strong understanding of Team Foundation Server or other source control mechanisms
- Experience practicing and instituting Agile development processes
- Experience leading a team of developers to successfully deliver a software product

The role requires a technically strong Consultant who is resourceful, confident under pressure, a leader, and has demonstrated skill in Application Development.

The successful candidate must be a U.S. Citizen and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a position of public trust. The position will require full time work at the customer's site in Alexandria, VA. The selected candidate must be able to start within 30 days of offer acceptance.
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]]>http://www.microsoft-careers.com/job/Reston-Principal-Consultant-Job-VA-20190/1455366/145536614553662012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 771558-64867
Division: Services & Support


Solution Architect - AppDev/Azure

Microsoft Public Sector Services is looking for an Application Developer Solution Architect to focus on the breadth of Microsoft developer technologies with emphasis on the Microsoft Windows Azure Platform. The candidate will have a mix of advanced technology and strategic business acumen. This role requires both broad and deep technology and industry knowledge, and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology and business decision maker discussions is a must, and is a key differentiator between a Technical Architect and a Solution Architect. Solution Architects have a passion for the customer which is demonstrated through their experience, knowledge of, and accomplishments in the industry, and their professionalism and striving for excellence in all aspects of the customer experience.

The Solution Architect must apply advanced analysis skills and experience to provide detailed reliable solutions and develop statements of work and estimates for service implementations. To be credible, he or she must have current and deep experience across the Microsoft Application Platform, including the Development Platform and Tools, Web, Windows, and Office Development, .NET Framework, SQL Server, BizTalk Server, and Portal technologies, as well as Windows Azure, AppFabric, and SQL Azure. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Public Sector domain knowledge is desired but not required.

Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- Advanced Public Sector domain knowledge, including security related standards and requirements
- Large enterprise deployment experience in complex heterogeneous environments

The Solution Architect helps customer account teams identify, pursue, and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Solution Architects must be effective in fostering executive level relationships. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).

The Solution Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management.

The successful candidate will have a BS/BA degree and/or 12 years of relevant work experience. Advanced technical selling and customer management skills are a requirement.

Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 50% as is demanded by the needs of our customers and our business. Position location is flexible, with the Washington, DC region being preferred. US Citizenship is required. Active Security Clearance preferred.
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]]>http://www.microsoft-careers.com/job/Reston-Architect-Job-VA-20190/1471934/147193414719342012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USMICROSOFT PREMIER FIELD ENGINEER

Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies:

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-The position will require travel to customer sites about 30-40%

-US Citizenship

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Reston-Microsoft-Premier-Field-Engineer-VA-20190/1256385/125638512563852012-06-15Microsoftfull-timeUSDstarting0BSReston, VirginiaJob Category: Sales
Location: Reston, VA, US
Job ID: 784112-73994
Division: Sales

The position for the Licensing Executive, WW Licensing & Pricing, is responsible for providing complex analytical and contract negotiation support for Enterprise accounts in the Us Public Sector market. The individual will participate in the negotiation of final terms and conditions necessary to close Enterprise, and other key volume licensing agreements. He/She will work with Microsoft's sales management and Licensing Specialists to develop strategy, territory plan, and direction to increase annuity penetration in Public Sector and large System Integrator accounts.

Responsibilities:
•This position will provide licensing leadership to the US Public Sector field organization by working with the LS community to develop a territory plan and licensing framework to maximize our annuity revenue penetration in the region.
•The individual will provide expert knowledge of Microsoft volume licensing programs, negotiation strategies, and best practices to the Group's General Managers, ATU Managers, Licensing Specialists, Business Managers, and field sales force to increase volume-licensing sales. Directly participates in negotiating complex final terms and conditions, outside of filed empowerment, necessary to close assigned agreements.
•Makes key decisions on agreements with input from the management team.
•Frequently participates in negotiation with customers via phone and video teleconferences.
•He/She will participate in face-to-face negotiation with customers when required.
•Consistently applies significantly complex licensing principles to reach successful sales solutions.
•Identifies and resolves agreement issues, negotiating changes, recommending compromises, prepares contract amendments and coordinates the execution and distribution of agreements.
•Ensures that sales and negotiation strategies adhere to established guidelines, policies and procedures, and maintains solid licensing practices, and legal standards.
•Proactively identifies and recommends solutions for improving the agreement development, negotiation, and sales processes.
•Reviews and may identify new licensing programs.
•Actively participates in the development of agreements related to such new programs.

Contacts:
This position will have frequent contact with all levels of Microsoft employees including individuals from the following groups: Channel Marketing, Finance and Operations, Legal, Financial Services Group Field Sales force and Sales Management, Product Marketing, Resellers, Business Groups, Product Groups, and Customers.

Qualifications Recommended:
•The ideal candidate will have a Bachelor’s Degree in Business Administration with a minimum 7 years of business experience with a least 5 years of directly applicable experience in sales and marketing, operations management, finance, and/or contract negotiation/management or an equivalent combination of education and experience.
•MBA preferred.
•Candidate must possess excellent demonstrated decision-making, problem solving and negotiating skills.
•Good software industry and software licensing experience is a must.
•Experience in face-to-face negotiations of licensing contracts on behalf of Corporate Enterprise Account customers is a requirement.
•Excellent interpersonal, verbal and written communication, analytical and presentation skills are also required.
•Strong attention to detail required.
•The successful candidate must be willing to travel.

Job Location: Washington, DC or Reston, VA

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]]>http://www.microsoft-careers.com/job/Reston-Licensing-Executive-WW-Licensing-&-Pricing-Job-VA-20190/1715090/171509017150902012-06-15MicrosoftSalesfull-timeUSDstarting0BSReston, VA, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Charlotte-Enterprise-Architect-Jobs-NC-28201/1127922/112792211279222012-06-15Microsoftfull-timeUSDstarting0BSCharlotte, NCJob Category: Customer Service & Support
Location: Charlotte, NC, US
Job ID: 787779-76098
Division: Services & Support


PREMIER FIELD ENGINEER - PREMIER FIELD ENGINEER - SharePoint Development
Location - US East Coast

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

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PFE


]]>http://www.microsoft-careers.com/job/Charlotte-PREMIER-FIELD-ENGINEER-SharePoint-Development-Job-NC-28201/1764748/176474817647482012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Services & Consulting
Location: Charlotte, NC, US
Job ID: 787173-76524
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our military and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint; however candidates with a strong development background interested in ramping up in Microsoft Office SharePoint Server will also be considered. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with SharePoint development, the successful candidate will be able to demonstrate proficiency with, or quickly learn .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:
- Understanding and experience with the .NET 2.0 and 3.0 framework.
- Experience with the C# programming language and object-oriented programming.
- Knowledge of XML and web service-related technologies
- Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions (SharePoint experience preferable).
- Experience developing database applications using SQL Server 2005 and SQL Server 2000.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services.
- Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Ability to engage in executive and senior-level technology discussions.
- Minimum of Secret Clearance or be able to be cleared within 3 - 6 Months.

QUALIFICATIONS:
- 5+ years of current development experience.
- Advanced degree or equivalent experience in leading services teams.
- 10+ years of industry or related consulting experience.
- Background to provide leadership in services delivery .
- Strong oral/written communication, organization and interpersonal skills .
- Minimum of Secret Clearance or be able to be cleared within 3 - 6 Months.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.
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]]>http://www.microsoft-careers.com/job/Charlotte-Senior-Consultant-SharePoint-Charlotte%2C-NC-Job-NC-28201/1773008/177300817730082012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCharlotte, NC, USJob Category: Software Engineering: Program Management
Location: Palo Alto, CA, US
Job ID: 792232-79307
Division: Skype


Program Manager - Android Ecosystem
Skype Mobile Ecosystem Team

Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Everyday, people everywhere also use Skype to make low-cost calls to landlines and mobiles.

Skype's Mobile Ecosystem team is responsible for extending our reach and engagement by working closely with OEMs and Carriers for distribution and optimization of our mobile clients. As a member of the Skype Mobile Ecosystem team, you will be responsible for identifying opportunities, prioritizing development and testing efforts, and representing the interests of the wider Skype Mobile Products team. Additionally you will be responsible for the in-life management and performance tracking of existing partnerships.


Key Responsibilities

As a Program Manager (PM) you will have responsibilities for managing and introducing preload and co-marketing opportunities with OEMs and Carriers. These responsibilities include end-to-end ownership (from concept to end-of-life) for a partnership’s commercial success as defined by metrics such as revenue and user growth, new users, usage, customer lifetime value and margin.

Effective PM's must perform several key activities
- Identify preload, optimization, and partnership opportunities, as well as develop product plans including go-to-market strategy, and financial targets
- Collaborate with several Product Engineering teams
- Translate preload and partnership opportunities into a prioritized backlog of functional and technical requirements (backlog)
- Own and develop the Skype Mobile Ecosystem programme, enabling partners to test and validate new devices for preload or promotion with the Skype for Android application

Work with the Product Engineering Teams (including Android, Video, Audio, SkypeKit), and Partner Marketing Team to:
- Prioritize requirements from partners and wherever applicable add them to the backlog of the appropriate development team
- Work with Quality Assurance and Quality Engineering to ensure product releases are of appropriate quality and to agree priorities for change requests and defects
- Be the product owner in an agile/scrum environment within Engineering
- Develop and manage product launches to ensure successful launch and adoption of new releases and features
- Be the champion of the partner within the product team to deliver tactical resolution of issues
- Work with the Partner Marketing team to ensure the right marketing programs and promotions are in place with the partner

Work with OEM and Carrier partners to:
- Drive product initiatives with partners and work with them to develop long-term strategies that are of mutual benefit
- Certify target mobile devices for Skype to ensure that user experience thresholds are met
- Fix issues that are related to the partner device or network
- Build and maintain technical and executive relationships
- Develop knowledge of the partners’ business and how Skype differentiates itself from competition, understands partners’ problems, goals, needs, and issues including the biases and concerns of individual decision makers and key influencers

To effectively perform these activities, the PM’s skill set should include: product strategy, business planning and business case development, user insight and product usage analytics, functional specification development, use case and story development, technical specification and architecture review, product marketing, and user advocacy.

Expertise/Experience
- Domain expert in deployment of mobile apps, particularly on Android.
- Prior experience working with an OEM or mobile carrier is preferred.
- Prior experience setting direction for a product producing measurable performance improvements (e.g. increased growth rate, profitability, etc.)
- Experience developing mobile applications (iOS and Android) is a plus
- Excellent verbal and written communication skills
- Leadership qualities including the ability to work effectively with cross-functional teams and be able to mediate diverse opinions.
- A working knowledge of Agile Development
- BS or MS degree in Computer Science or Engineering OR equivalent years of relevant work experience



]]>http://www.microsoft-careers.com/job/Palo-Alto-Program-Manager%2C-Android-Ecosystem-Skype-Job-CA-94301/1830233/183023318302332012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Business Services & Administration
Location: Palo Alto, CA, US
Job ID: 789132-76995
Division: Skype

The Brief:
The Senior Manager of Business Development’s key responsibilities will focus on supporting the Skype product/advertising/marketing teams on deals that drive existing and new business endeavors. The role will require close collaboration with internal teams to identify and size business opportunities, analyze business/monetization models, as well as provide input on high level execution plans. We are looking for an individual who has an affinity for learning new things, sharp analytical skills/financial modeling skills as well as demonstrable business acumen and maturity in discussing, solving and presenting business issues.
Required skills and key responsibilities in this role include:
Driving Deal Process/Execution:
oSynthesize deal concepts into Term Sheets and Contracts.
oWork with legal to draft agreements for partnerships and/or programs.
oAbility to understand legal contracts and negotiate deals with partners.
Communication and Presentation Skills:
oMust be highly proficient in developing communications using PowerPoint. Create presentation materials (BD pitch decks, client presentations, operational review presentations) to be used both externally as well as internally at the executive level.
Analytical Skills:
oSolid business/financial modeling skills. Strong quantitative and qualitative analysis skills. Ability to think critically and independently.
Business Intelligence Skills:
oAbility to quickly learn different subject matter in support of deals for different product and marketing teams. Ability to quickly integrate and assimilate with new teams on numerous and varied projects.
oMonitor market conditions, industry trends, product innovation and trends, competitors’ products/threats, and pricing and sales strategies to maximize competitive stance.
oEffective at cross group collaboration developing proposals leading to commercial alliances, investments, business models and go to market approaches.
Organizational Skills:
oContribute to development of internal and external relationships by developing and/or assisting in process development enabling the BD group to achieve organizational visibility and efficiency.
oAbility to work cross functionally, in a lead capacity as well as a support role managing product, legal, marketing, and sales to deliver on partnerships
oOrganizational agility/savvy and ability to work successfully across a highly complex and matrixed environment.
Candidate Profile:
oAutonomous Productivity - Ability to be highly productive in the office with little oversight from senior management.
oExcellent Communication Skills - Solid communication and interpersonal skills; ability to be personable yet persistent.
oTeamwork - Works collaboratively with others. Shares information, addresses conflict professionally, and fulfills commitments. Works exceptionally well across functional groups.
oPoise under pressure - Comfortable in a high-demand work environment and responsive to rapid changes.

Requirements:
•MBA with at least 4+ years experience with some experience in a top-tier consulting firm (preferably with exposure to high-tech)
•Significant Business Development and deal making experience - preferably across multiple disciplines, e.g. marketing, partnerships, outsourcing.
•Some travel may be required.
•Analyzing complex business problems, performing trade-off analysis and decision support
•Being comfortable in financial analytics, adopting a quantitative approach (i.e. data-driven) in problem-solving
•Driving competitive analysis framework by products (micro) or industry category (macro)
•Communicating with C level executives, formulating actions and steering decision-making
•Strong Commercial Acumen/Business Development Skills (70%) plus Partnership & Relationship Management Skills (30%); Prior experience in Marketing functions a strong plus


]]>http://www.microsoft-careers.com/job/Palo-Alto-Business-Development-Manager-Skype-Job-CA-94301/1780557/178055717805572012-06-15MicrosoftBusiness Services & Administrationfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 790847-78293
Division: Skype


Carrier Program Manager

Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages, and share files with other Skype users. Every day, people everywhere use Skype to make low-cost calls to landlines and mobile phones. Download Skype to your computer or mobile phone at skype.com.
Work with the team on companion products for Microsoft and Skype.
Key Responsibilities

The CPM will work together with a team of project managers, test engineers and developers. The CPM provides the key interface to external and carrier test labs to Skype’s internal test and development teams. The CPM will also work with Skype’s external development partner during the execution and lab submission phases of the project. He or she will schedule and coordinate test sessions and ensure that all issues are tracked and reported back to the development team
The candidate applies his/her detailed technical knowledge of wireless standards (4G LTE, 3GPP, GSM, EDGE, UMTS, Bluetooth and WiFi) to understand, prioritize and resolve issues found during certification test. The EPM will also support the product definition process with regard to network features.

The role includes the following duties:
•Support and drive the carrier approval of mobile devices
•Generate and own compliance documents for cellular products
•Specify and coordinate internal certification tests and field trials
•Analyze network features and operator requirements and provide feedback to engineering and marketing with regard to complexities and capability
•Initiate and coordinate industry certification programs required for carrier activities (e.g. GCF, PTCRB, Bluetooth SIG and WiFi Alliance Certification).


Pre-requisite Knowledge, Skills and Experience

7+ years of professional experience with a broad range of skills in the mobile industry
2 years of program management experience required
Lead development and testing of LTE devices
Experience with protocol stack features, preferably for LTE/GSM/EDGE/UMTS

Preferred Qualifications

•Solid planning, documentation, multi-tasking and communication skills.
•Be proactive and be able to be firm with carriers/vendors.
•Worked closely with external partners in monitoring project milestones and deliverables
•Solid presentation skills
•Experience with wireless standards.
•Familiar with network features and current deployments
•Familiar with regulatory test specifications for type approval

]]>http://www.microsoft-careers.com/job/Palo-Alto-System-Design-EngineerCarrier-Manager-Skype-Job-CA-94301/1806961/180696118069612012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 792510-79619
Division: Microsoft Office Division


The O365 Suite Experience Team needs a highly talented, experienced Senior SDET that is passionate about services, has great automation development and architectural design skills, and is excited to help build an incredible, next generation O365 suite experience.
The responsibilities encompass the validation of an integrated experience across our O365 Suite, Platform and Workload teams (Exchange, Sharepoint, Lync, and Office Web Apps for example). You will design and develop test automation and engineering solutions to ensure key Office 365 scenarios are robust, reliable, performant, scalable, and secure. You’ll drive data analysis to improve customer experience and advance our engineering pipeline and strategy.
Our coding environment is mostly C#, PowerShell, Web Services, ASP.Net, and Ajax. We value innovation with an emphasis on a high level of test automation coverage.
Core Responsibilities:
•Lead key aspects of test architecture and engineering advancements.
•Be a strong mentor to other SDETs and engineers in our team.
•Tackle and resolve difficult engineering challenges
•Lead innovation and change across discipline
•Work closely with PM, Development, Test, and Operations peers to inform design, drive implementation, and ensure a high level of service quality
•Prevent and find service anomalies, inform triage decisions, deliver accurate cost estimates, and contribute to the improvement of engineering processes
•Work effectively across teams to ensure comprehensive test plans, test tools, and test automation are in place
•Connect with customers, learn from production, and drive for results to ensure world class quality of the features and services

Requirements:
•Master’s in Computer Science or related + 5 years of work experience (online services experience preferred) OR Bachelor’s in Computer Science or related + 8 years of work
•Proven Leadership skills
•Deep understanding of test methodologies and the software development process
•Strong design, coding and debugging skills
•Excellent analytical problem solving skills
•Experience with web development and web automation technologies
•Excellent customer focus and communication skills
•Experience shipping multiple releases from start to finish


Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-in-Test%2C-Senior-792510-Job-MA-02138/1839187/183918718391872012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 783920-73644
Division: Skype

The Business Specific Brief:
Skype’s Product Marketing Managers drive the commercial and financial success of their products through six key responsibilities.

For advertising mobile, they are expected to perform, not manage, the execution (e.g. document creation) in these areas:

Including:
Value proposition definition and ad products positioning for both traditional display ad and innovative mobile offerings (i.e. transactional advertising, group offers, et cetera).
Prioritization for product roadmaps
Market and opportunity sizing for traditional and innovative ad formats
Pricing (ratecard) and performance metrics (CPM, CPA, CPC, et cetera)
Innovate around experiences that can monetize free users while preserving Skype user experience including:
•Test and adopt mobile ad formats and offerings existing in the industry (both on line and off line)
•Leverage Skype unique assets to assure mobile ad innovative experiences to both advertisers and users in creating new monetization paths to support Skype free users
•Partner with product to execute and track
•Maintain a prioritized new monetization and advertising requests list across all Skype products for mobile. Socialize and build consensus around monetization initiatives, features/product requirements (including targeting) and data/reporting tools by sharing technical and industry know-how, partnering with PMs and sales finance in building business cases and forecasts
•As needed, support PMs in translating advertisers needs into product requirements and specs

Product Marketing Managers for Mobile report to the Director of Advertising. Product Marketing Managers will be evaluated based on “value add” from advertising insights and innovation as determined by 1) the financial performance of the offers/placements they support, 2) Product Managers/Director evaluation, and 3) the success of their initiatives in driving revenue/ROI. Product Marketing Managers may be responsible for multiple ad products.

Key Responsibilities:
Value proposition definition and ad products positioning for both traditional display ad and innovative offerings for Mobile (i.e. transactional advertising, group offers, et cetera).

The Product Marketing Manager for mobile advertising is responsible for developing and recommending the commercial aspects of Product Plan to best position the product for success.

The Product Marketing Manager will:
•Recognize new market opportunities for Skype inventory and maximize revenues by defining, executing, and analyzing traditional and innovative offering
•Identify target segments and develop compelling value propositions to meet the needs of each segment
•Create market requirement documents (MRD) to support product development and innovation
•Evaluate and test new placements and formats to inform product roadmap prioritization
•Lead GTM plan for new mobile advertising offering
•Conduct pricing research (e.g. geographic elasticity) to inform rate card point decisions and bundling options
•Optimize Skype mobile advertising experience

Specifically, the Product Marketing Manager for Mobile Adverising will:
Develop prioritized list of targeting criteria to support overall product development in the Mobile BU
•Work with the sales team to translate advertisers’needs for mobile
•Plan new advertising/new monetization feature launches
•Maintain a prioritized new monetization and advertising requests list for Mobile

The Product Marketing Manager for advertising is expected to work closely with our product team to support the right prioritization that can maximize our revenue.

Specific Responsibilities include:
•Maintain a dynamic prioritization list and advocate for product prioritization
•Working with product team to implement, optimize, and analyze new monetization initiatives, ad formats or offering
•Working with sales to enhance advertiser performance
•Supporting cross-sell initiatives identified by other Product Teams

Candidate Profile
Pre-requisite Knowledge, Skills and Experience

Expertise/Experience
•6+ years experience in on line advertising product marketing or management with a focus on developing business cases and product plans including a minimum of 2 years in a post-MBA position
•Prior experience setting strategic direction for a product producing measureable performance improvements (e.g. increased growth rate, profitability, etc.)
•Appropriate experience in B2C
•Appropriate content specific knowledge (e.g. online advertising)
•Solid knowledge of both quantitative and qualitative research methodologies through scholastic course work or hands on research experience
•A proven ability to work x-functionally
•Experience in viral growth environment a significant plus
•Product launch experience a must

Skype Job ID: 01Z6K

PPM1

]]>http://www.microsoft-careers.com/job/Palo-Alto-Product-Marketing-Manager-Job-CA-94301/1705623/170562317056232012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 787472-76089
Division: Skype

SCRUM Master - Android

Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls send instant messages and share files with other Skype users. Everyday, people everywhere also use Skype to make low-cost calls to landlines and mobiles.

Skype for Android is a flagship mobile application that is used by millions of users around the world. It is a strategic platform for Skype and an important revenue generator. Skype is committed to actively introducing new functionality and product features on the Android platform and devices to lead groundbreaking developments on the platform.

The Android development team produces elegant, robust software that delight and excite our customers. Working as part of a
highly skilled team delivering several major releases on the platform yearly, we innovate new features, optimize existing ones
and drive improvements in the overall performance of the application.

We are now looking to for a Scrum Master to drive the teams release work.
The role of the Scrum Master at Skype reports to the Product Engineering Manager and is responsible for planning and
delivering Android releases against the agreed release policy from start to launch.

Responsibilities:
- Planning, Reporting & Execution
- Building the Release Plan based on priorities defined with the Product Owner.
- Delivering against the Release Plan in a SCRUM environment.
- Regularly report status to relevant stakeholders.
- Lead the launch preparations by coordinating the activities of all involved parties such as Customer Service, PR, Marketing, Backend, QE.
- Act as SCRUM master for the Android engineering team
- Cross team coordination
- Maintain relationships across a peer organization to ensure smooth delivery of releases with other dependent components of the Skype Client.
- These include but are not limited to: Audio , Video, P2P Networking and QE.

Required:
- SCRUM Master Certified
- 4+ years experience mastering SCRUM teams
- 2+ years experience developing using Java programming language.
- Bachelors Degree in Computer Science or related subject

Preferred:
- Experience using JIRA, or any other issue tracking system.
- Experience using and maintaining build systems, such as QuickBuild, Hudson.
- Experience using Java build systems such as ANT, Maven, IVY.
- Experience using Scripting Languages such as Python, PERL for automation

]]>http://www.microsoft-careers.com/job/Palo-Alto-Build-Manager%2C-Android-Skype-Job-CA-94301/1764672/176467217646722012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 781303-72113
Division: Microsoft Office Division


Calling all big data, high quality, and security junkies !!
The Office 365 Suite Team is looking for an experienced, strong SDET to help produce a central pillar for the Office 365 platform.
The mission is to provide a service that allows correlation of terabytes of data daily from all Office 365 services for security, auditing, and customer facing reporting.

Office 365 (O365) is at the center of Microsoft’s cloud services strategy and the future of Microsoft Office. O365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes and will make a huge difference in the daily lives of millions of users all over the world.

You will work out of the Boston office with a tight team highly experienced in services and deliver a high quality and scalable service. You will work closely with dev to deliver and continually improve this new service. You will produce easily maintained high quality automation that will provide positive business impact. You will ensure that the experience of the product delights not only external but internal customers as well.

Helpful skills will be familiarity with Cosmos, Performance, Scale, Security, and large data concepts like Hadoop.

Requirements:
Passion for and commitment to the Microsoft O365 services strategy and delivering an excellent customer experience.
Strong test mentality exhibiting excellent analytical problem solving skills and strong design skills.
A strong desire and proven track record to deliver high quality, scalable software.
Ability to work effectively both within a team and cross-group to create effective relationships, excellent designs, identify and manage dependencies, and drive issues to resolution
Knowledge of C# automation development, Web Services, SQL and PowerShell scripting, is strongly preferred
World class, global scale service experience is a plus.
Experience working on teams using TDD and ATDD is helpful.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-781303-Job-MA-02138/1656539/165653916565392012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Sales
Location: Palo Alto, CA, US
Job ID: 778889-80625
Division: Retail Stores


Inventory Control Expert
Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years experience teaching/training others regarding back-of-house operations/processes.
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ri

]]>http://www.microsoft-careers.com/job/Palo-Alto-Inventory-Control-Expert-Job-CA-94301/1868167/186816718681672012-06-15MicrosoftSalesfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 788903-76841
Division: Skype


Multimedia (audio/video/calling) Engineer

Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages, and share files with other Skype users. Every day, people everywhere use Skype to make low-cost calls to landlines and mobile phones. Download Skype to your computer or mobile phone at skype.com.

The Brief
Skype is always looking for passionate, team-oriented, and self-motivated engineers in our ever expanding development team. Your role will be the development of Skype multimedia capabilities on the latest Windows Phone platform. Windows Phone is a growing ecosystem containing 65,000 applications with over 300 new apps added every day. You will be working within Skype's engineering organization, developing the features that further Skype's mobile strategy. All great developers are welcome, but if you happen to have mobile multimedia development experience or even Windows Phone platform development, then you will be able to jump right in. Other areas of expertise that we value for this role are mobile runtime platforms, mobile OS frameworks, drivers, codecs, and streaming media.

Key Responsibilities
You will be a developer in the team responsible for delivering Skype integrated media solutions on the Windows Phone platform.

Pre-requisite Knowledge, Skills and Experience
3+ years real-time embedded programming experience
3+ years experience with kernels, codecs, and other low level software systems
Experience or exposure to Agile and iterative development processes
3+ years experience optimizing for performance, power, and stability
Embedded systems architecture

Desirable functional / technical skills
Experience with camera sensors, drivers, and tuning for mobile platforms
Experience with GPUs, Direct3D, OpenGL, and Silverlight
Image, audio, and video capture/encode/decode and streaming i.e. H.264
Cross platform development experience on other mobile/embedded runtime platforms incl. iPhone, Symbian, Linux, Windows Mobile, Windows Phone, BREW, and J2ME

Qualifications
Bachelors Degree in Computer Science (BSCS) or related subject or equivalent experience

Preferred Qualifications
Masters Degree in Computer Science (MSCS) or related subject equivalent experience

]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-Engineer%2C-Multimedia-Engineer-Skype-Job-CA-94301/1778943/177894317789432012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 792519-79598
Division: Microsoft Office Division


The Office 365 Suite Experience team is looking for talented, self-driven Software Design Engineers to help build the user experience and its supporting infrastructure for Office 365.
The O366 Suite Experience team builds the signup, billing, domain management, support, home, and common administration pages as well as the shared header for the product. We’re also responsible for suite-wide customer scenario integrity for all customers, and in that capacity drive requirements across the entire Office Division. Our customers include everyone: individuals and organizations from a single person to the largest in the world.

Our team has aspirations to be a world-class service engineering organization, and we’re actively investing to get there. We ship most new features every three months, and have a monthly release for smaller changes. Our product is built on Azure, and runs in four data centers around the world. We engineer the system to be completely resilient to failures of all kinds. The development team is the operations team; we deploy, monitor, and reactive to live site issues directly. When rolling out new features we test in production and are starting to use experimentation. We want your expertise and ambition to help make us better.

The ideal candidate will have:
- 5+ years of development experience
- Solid experience in the .net framework and C#
- Solid experience in asp.net
- Prior experience designing and building web applications and service oriented solutions
- Good design skills, passion for quality and attention to details
- Good oral and written communication skills
- Ability to work across multiple teams, with people of varying styles and manages dependencies efficiently
- A BS or greater degree in Computer Science or related technical field or equivalent
Since Office 365 launched in June of 2011 it has been one of the most quickly adopted products in Microsoft history. Microsoft sells our cloud productivity online services first, before on-premise SharePoint, Exchange, and Lync. O365 is the future of the Office division.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer%2C-Senior-792519-Job-MA-02138/1839167/183916718391672012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 794284-80962
Division: Services & Support


Location: Wash., DC Metro Area

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services National Security Group plays a vital role in supporting our customers’ objectives through accelerating the adoption and deployment of Microsoft products and services as we solve their most challenging problems. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: Microsoft Consulting Services is looking for an exceptional business and technical leader who will support the National Security Group as an IT Architect in the Washington DC metro area.
In this strategic role you will deliver advisory and planning services to Microsoft’s top Public Sector enterprise customers. The IT Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the IT Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.
With IT sponsorship, you will develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, and Microsoft technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

- Relationship-driven differentiation: What you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship.

- Business-driven portfolio value management: A disciplined approach is followed in this role; first to understand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment.

- Teaming to accelerate value: The IT Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives.

- Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, and thought-leading by example. In addition, opportunities exist to contribute to IP development and reuse initiatives and drive proven practices in architecture, planning, and customer relationships.

- Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government/Public Sector;
Education

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized
Desktop; Unified Communications and Collaboration

IT Architect Specializations:
- Business Value Analysis and Benefits Management
- IT Portfolio Lifecycle Optimization
- Organizational Change Management
- IT Governance
- Enterprise Architecture
- IT-Led Business Innovation
- Business Insight
- Information Management
- Organizational Design

Qualifications and Experience:
- Must have a 4-year degree (Computer Science, Social Science or Business), and/or equivalent experience
- Graduate business oriented degree is a plus
- At least 8 - 10 years related business and IT consulting experience with at least 5 years working within the Public Sector (Educational, State and Local Government and/or Federal Government)
- Must have a proven record of delivering business value from Information Technology at an executive level
- Working practical knowledge and experience developing service-oriented Enterprise Architectures based on industry standard & recognized models (DoDAF, TOGAF, etc.)
- Solid understanding of interoperability issues and the strengths and weaknesses of platforms and products, and able to provide a trusted voice at the decision-making table
- Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)
- Experience working with Public Sector acquisitions, proposals and government programs and initiatives
- The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management
- Executive-level interpersonal, verbal, written and presentation skills
- Forming and leading virtual teams and collaborating across large, matrixed organizations

The successful candidate must be a U.S. Citizen, will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.


Location: Wash., DC Metro Area
SS:PSS

]]>http://www.microsoft-careers.com/job/Reston-Senior-Consultant-IT-Architect-Washington%2C-DC-Metro-Area-Job-VA-20190/1882407/188240718824072012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 775701-68157
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development to lead a team of SharePoint consultants. It would be preferable if a candidate has experience developing in SharePoint. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with MOSS development, the successful candidate will be able to demonstrate proficiency with, or quickly learn .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

- Understanding and experience with the .NET 2.0 and 3.0 framework.
- Experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions (MOSS experience preferable).
- Experience developing database applications using SQL Server 2005 and SQL Server 2000. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Ability to engage in executive and senior-level technology discussions.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.

The successful candidate must be a U.S. Citizen, will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Reston-Senior-Consultant-775701-SharePoint-Lead-MOSS-Job-VA-20190/1528516/152851615285162012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 777038-73088
Division: Services & Support


Overview: Microsoft Consulting Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our products both Application and Infrastructure. The successful candidate must be a U.S. Citizen. Position requires an active U.S. government security clearance.

JOB DESCRIPTION: Microsoft Consulting Services is looking for a Senior Project Management Consultant (PjM) who will support the National Security Group.

The ideal candidate will have a minimum of a four year degree (Computer Science or Technical degree preferred) and/or 10+ years of demonstrated corporate MIS experience or an equivalent combination of education and experience. Candidates must have excellent organization, communication, Project Management, negotiation and problem solving skills, and a proven understanding of corporate account business needs and knowledge of support industry. The role requires both deep project management experience in a consulting organization, and broad technology knowledge with the ability to facilitate the architecting of solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level business and technology decision maker discussions related to agility, business value, and end to end technology projects is also a must. PjM’s are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. PjM’s have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The PjM applies solid project management and leadership skills and experience in delivering projects on-time, within budget, and with high customer satisfaction. To be credible he or she must have current and deep experience with managing technology projects through all phases of a solution’s or application’s lifecycle in a consulting organization, with demonstrated expertise and proven abilities in risk management and mitigation, and business value or strategy consulting. The PjM helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, PjM’s must be effective in fostering executive level relationships. PjM’s help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases PjM’s will also assist in contract negotiations and engagement management.

PjM’s play a key role in employing and developing partners as part of the overall Microsoft services delivery model. PjM’s maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. They drive technical readiness around project management, particular products, solutions delivery and design best practices and go-to-markets offerings. They are also expected to participate in the mentoring of consultants and partner staff. PjM’s are able to deliver articulate and effective strategic presentations to audiences of all sizes. The PjM must have proven experience managing all aspects of technology projects from conception to production operations and support: scope, schedule, cost, risk, quality, customer expectations and satisfaction, team management (cross functional, cross organizational), and partner management. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction in a highly matrixed organization. The role requires a technically strong project manager who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Desired Skills:
- Understanding and experience using Agile methodology
- Experience with Project management in Information Technology organizations
- Experience using Microsoft Project to develop WBS and Project schedules
- Project Management Professional (PMP) certified
SS:PSS

]]>http://www.microsoft-careers.com/job/Reston-Services-Project-Manager-Reston%2C-VA-Job-VA-20190/1682032/168203216820322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Services & Consulting
Location: Reston, VA, US
Job ID: 772485-81051
Division: Services & Support

Location: N. Virginia

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our products both Application and Infrastructure. The successful candidate must be a U.S. Citizen.

Job Description: A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, should something unexpected occur, the TAM working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Key initiatives for this role include:
Customer health through service delivery, planning and execution; customer satisfaction; emphasis on prevention and consultative advice (ITIL); management of support services to Enterprise Services customers.

Scope and decision making include:
Manages a diverse and complex scope of support issues. Solve complex support issues effectively. Escalate as necessary for confirmation of solutions or other options as needed. Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address. Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit. Manage the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust. Make good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis. Decisions sometimes impact immediate group and other related groups. Determine most effective method of problem resolution by utilizing internal resources when necessary. Occasionally leads sharing of best practices with team community. Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives. Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan. Position relies internally upon CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs. Communicates with and influences Microsoft Services leadership/management at team level. Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors.

Qualifications:
A minimum of 3 years of experience in an enterprise support environment with a strong understanding of corporate account support needs and knowledge of support industry. Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security. Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills. Contribute to team operational precision by active design of and participation in community initiatives. ITIL Foundation Certificate preferred. The position will require travel to customer sites.

The successful candidate must be a U.S. Citizen and be willing to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) Plus Poly. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Reston-Technical-Account-Manager-N_-Virginia-Job-VA-20190/1885367/188536718853672012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSReston, VA, USJob Category: Sales
Location: Richmond, VA, US
Job ID: 779992-70852
Division: Sales


The Mid-Atlantic States District is looking for an accomplished, motivated and self-driven sales professional, focused on selling application platform solutions to large customers in the Mid Atlantic area (PA, MD, DC, VA), with a documented history of meeting and exceeding enterprise sales quotas. The Principal Platform Specialist (PPS) will utilize deep account knowledge and a long term vision to drive large or complex Tier 1 application opportunities (in many cases mission critical) in a given set of targeted customers. This will be done by focusing on the C Level executives from IT and Line of Business groups, The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on specific customers’ business needs.

While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins. The successful candidate will play a leadership role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) so will require excellent collaboration skills.

Solution selling experience with Portal, Enterprise Resource Planning (ERP), and/or Business Intelligence solutions is also highly desired. The successful candidate should have demonstrated the ability to develop and maintain CxO-level and Senior Line of Business Executive relationships with Enterprise customers, mapping IT and development solutions to business initiatives. Successful candidates must understand how to manage complex sales cycles and will be expected to work with the virtual sales team and Global Solution Integrators (GSIs) and Independent Software Vendors (ISVs) to identify customer problems, opportunities and requirements and to prospect, qualify and drive closing solution opportunities based on Microsoft’s Platform server products (SQL Server, BizTalk Server, Windows Server, SharePoint Server, Microsoft Dynamics) and tools (Visual Studio, MSDN).

Leadership and Vertical Markets experience in Healthcare or Financial Services is desired.

Qualifications:
Extensive experience (5+ years) in selling software solutions to large enterprises
3+ years selling Platform / ERP solutions
Demonstrated track record of success in selling complex solutions to large companies
Has a solid understanding of Microsoft server products or complementing solutions.
Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
Skills required include: Excellent executive communication skills, strong writing and presentation skills and the ability to direct efforts of cross-functional teams.
Leveraging partner solutions to continuously find ways to solve customer needs.
In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.
Experience in Sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP), Six Sigma, ITIL, CMC etc. certification a plus, or equivalent experience, presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, business process consulting or automation, CRM (Siebel or other), MCSE
Has a proven track record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.


Proven experience in the following key areas:
System and application design
Solutions Architecture
Needs Analysis and Envisioning
In-depth knowledge of competitors
Understands the customer’s business:


Trusted Advisor:
Works effectively with all levels in the customer organization helping them understand and solve their business problems

Sales:EPG
SALES:PPS
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Richmond-Principal-Platform-Specialist-Job-VA-23173/1598703/159870315987032012-06-15MicrosoftSalesfull-timeUSDstarting0BSRichmond, VA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 795104-81517
Division: Skype


The team

Skype is seeking a motivated and dynamic senior engineer to be part of a cross-functional team including product owners, quality engineers, architects, and other developers and help architect our next generation of software services and soluctions.

As a member of the Skype Event Delivery Framework Team, you will help build an infrastructure capable of supporting hundreds of millions of users. Our growing Palo Alto development group will leverage a combination of open standards to deliver communication services--including voice, video, chat and presence--to the web and enable radically new Skype applications.

The technology used by the team will include distributed databases and frameworks (e.g., Azure Table Store, Blob Store, Queues, Map/Reduce), RESTful APIs, scalable message passing and fault tolerance.
The development process is rapid, iterative and based on Scrum.


Key Responsibilities

- Work within an agile development environment with other developers and product owners to scope, develop and deliver world-class software solutions
- Collaborate with and assist the product owners to release planning.
- Build efficient and reusable services that can scale to support large numbers of users building on top of scalable infrastructure.
- Plan an active role in the design, development and testing of production software.
- Work as part of the senior team to help set technical direction.
- Help to continuously improve the development process.
-
Expertise/Experience

- 8+ years experience in building and deploying large-scale distributed systems
- 5+ years programming experience in an Object Oriented programming language, e.g. C#, C++, Java
- Moderate experience with multiple scripting languages such as Python, Perl, Bash.
- Good working and applied knowledge of networking protocols including TCP and UDP.
- Extensive experience programming multithreaded systems.
- Strong working knowledge of Azure cloud environment is desired.
- Experience working with storage technologies such as Table Store and Blob Storage are desired.
- Applied working knowledge of Service-Oriented-Architecture (SOA).
- Experience working with messaging technologies such as Protocol Buffers, Thrift and/or Message Queues.
- Experience developing software in both Win32/Win64 and Linux/UNIX environments.
- Extensive experience using and/or designing RESTful APIs
- Strong working knowledge of the .Net Framework version 2.5 through 4.5.
- A working knowledge of Agile Development or an enthusiasm and passion to learn
- BS or MS degree in Computer Science or Engineering OR equivalent years of relevant work experience.

]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-Engineer%2C-Senior-Skype-Job-CA-94301/1897256/189725618972562012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 792481-79614
Division: Microsoft Office Division


The Office 365 Suite Experience team is looking for talented, self-driven Software Design Engineers to help build the user experience and its supporting infrastructure for Office 365.
The O366 Suite Experience team builds the signup, billing, domain management, support, home, and common administration pages as well as the shared header for the product. We’re also responsible for suite-wide customer scenario integrity for all customers, and in that capacity drive requirements across the entire Office Division. Our customers include everyone: individuals and organizations from a single person to the largest in the world.

Our team has aspirations to be a world-class service engineering organization, and we’re actively investing to get there. We ship most new features every three months, and have a monthly release for smaller changes. Our product is built on Azure, and runs in four data centers around the world. We engineer the system to be completely resilient to failures of all kinds. The development team is the operations team; we deploy, monitor, and reactive to live site issues directly. When rolling out new features we test in production and are starting to use experimentation. We want your expertise and ambition to help make us better.

The ideal candidate will have:
- 3+ years of development experience
- Solid experience in the .net framework and C#
- Solid experience in asp.net
- Prior experience designing and building web applications and service oriented solutions
- Good design skills, passion for quality and attention to details
- Good oral and written communication skills
- Ability to work across multiple teams, with people of varying styles and manages dependencies efficiently
- A BS or greater degree in Computer Science or related technical field or equivalent
Since Office 365 launched in June of 2011 it has been one of the most quickly adopted products in Microsoft history. Microsoft sells our cloud productivity online services first, before on-premise SharePoint, Exchange, and Lync. O365 is the future of the Office division.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-792481-Job-MA-02138/1839185/183918518391852012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 792516-79623
Division: Microsoft Office Division



Office 365 (O365) is at the center of Microsoft’s cloud services strategy and the future of Microsoft Office. O365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes and will make a huge difference in the daily lives of millions of people throughout the world. The O365 Suite Experience Team is focused on the delivery of a best of breed, delightful, easy to use, and seamless O365 IT admin, Partner, and IW experience.

We need a highly talented, experienced SDET that is passionate about services, has great automation development skills, and is excited to help build an incredible, next generation O365 suite experience.

The responsibilities of this position go beyond the GUI and encompass the validation of an integrated experience across our O365 Platform and Services teams (Exchange, SharePoint, Lync, Office Web Apps). This is a highly technical role, in which you’ll develop automated solutions to ensure core features and customer scenarios are robust, reliable, performant, scalable, and monitorable. You’ll focus on data collection and analysis to deeply understand user experience, influence design, and advance our engineering approach and pipeline.

Our coding environment is mostly C#, PowerShell, Web Services, ASP.Net, and Ajax. We value innovation with an emphasis on a high level of test automation coverage.

Core Responsibilities:
•Partner with PM, Development, Test and other peers to inform design, drive implementation, and ensure a high level of service quality
•Prevent and find service anomalies, inform triage decisions, deliver accurate cost estimates, and contribute to the improvement of engineering processes
•Work effectively across teams to ensure comprehensive test plans, test tools, and test automation are in place
•Connect with our customers, learn from production, and drive for results to ensure world class quality of the features and services

Basic Requirements:
•Bachelor’s or higher degree in Computer Science or related technical discipline
•A deep understanding of test methodologies and the software development process
•Strong design, coding and debugging skills (preferably in C#)
•Excellent analytical problem solving skills
•Experience with web development and web automation technologies preferred
•Excellent customer focus and communication skills

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-in-Test-792516-Job-MA-02138/1839124/183912418391242012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 792488-79573
Division: Skype


Product Marketing Manager - Web

The Brief

Do you want to help Skype lead on the web with compelling and innovative propositions? This role will include responsibility for Skype presence on the web and partner marketing relationships eg with Facebook.

The Product Marketing Manager - Web will drive the commercial and financial success of Skype’s web propositions.

You will be expected to perform, not manage, the execution (e.g. document creation) of the following:

- Development of Skype’s commercial plans for the web
- Conduct market and opportunity analysis and sizing
- Determine business models
- Create compelling business plans
- Develop innovative marketing plans for the different web propositions
- Work closely with in -house and external partners to maximise value from Skype’s web presence


Key Responsibilities

1. Market and competitor analysis for the Web products
The Product Marketing Manager is responsible for having an in-depth knowledge of the market and competitors in which its products operate. This will include market and opportunity sizing, tracking of Skype’s position within that market, understanding the competitors, their products and the basis of competition, relevant business models and for recommending winning strategies for differentiation in the market.

2. Market research and customer insight
Working with the market research, BI and CI teams, the Product Marketing Manager will define and scope the intelligence, research and insight required to aid understanding of customers and their needs. The PMM will be the ‘expert’ on users of their products, using market and Skype’s segmentation to identify target customers. The PMM is expected to use data and insight to inform Programme Managers, to help shape the product by influencing prioritisation of the product backlog , to lead the analytics needed to improve the proposition and to de fine go-to-market actions.

3. Definition of the value proposition
The Product Marketing Manager is responsible for defining the value proposition, from concept to in market execution. This includes creating a differentiated position, defining the monetisation model, creating the product narrative and all messaging and working with the brand and creative teams on the execution of the value proposition in market. The PMM will work with Brand team to ensure that the product proposition and the end to end customer experience fulfil the Skype brand promise.

4. Development and maintenance of the Product Plan
Working with the Program Management team, the Product Marketing Manager is responsible for developing and recommending the commercial elements of the Product Plan for Long Range Planning and for determining near term marketing plans. This includes forecasting and building required business plans.

5. Deliver the Go-to-Market Plans for the product
The Product Marketing Manager will define the go-to-market strategy and marketing plan necessary to meet product revenue goals. These could be for product launches, CRM activities or marketing campaigns to address specific marketing goals. The PMM will write the market brief for each go to market activity and work with the Marketing Operations team, other in house partners or external agencies, as required, to ensure successful execution.
6. Support New Product Development / “White Space” Research for BU
In addition to product-specific responsibilities, Product Marketing Managers will work with Product Strategy and PMs to identify and validate new product opportunities.

7. Manage New and Existing Customer Relationships

The Product Marketing Manager is expected to drive the key metrics of adoption, usage and engagement including but not limited to: product and feature awareness, active users, multi-platform and feature adoption and usage, conversion to paid users, usage frequency, user retention and product satisfaction.

Candidate Profile

Pre-requisite Knowledge, Skills and Experience

8+ years’ experience in internet and/ or mobile product marketing or marketing roles B2C
Prior experience setting direction and managing in market performance of products eg P&L, LTV, etc
Responsibility for the build and execution of marketing plans
Solid knowledge of both quantitative and qualitative research methodologies
Data driven with proven analytic skills
Demonstrable leadership of product launches and the design of cross-channel, 360 degree campaigns


Qualifications

Bachelor’s degree in relevant subject. Business or marketing degree a plus
MBA preferred

]]>http://www.microsoft-careers.com/job/Palo-Alto-Product-Marketing-Manager%2C-Web-Skype-Job-CA-94301/1839112/183911218391122012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Palo Alto, CA, US
Job ID: 788442-76566
Division: Retail Stores


CDS

]]>http://www.microsoft-careers.com/job/Palo-Alto-Community-Dvlpment-Specialist-Job-CA-94301/1773067/177306717730672012-06-15MicrosoftSalesfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: IT
Location: Palo Alto, CA, US
Job ID: 788266-76476
Division: Skype


Senior Engineering Service Engineer, Operations

About Skype


Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Download Skype to your computer or mobile phone at skype.com



Summary
The Senior Operations Service Engineer is accountable for Operations Excellence by decreasing Operational Risks by ensuring availability, scalability, security and quality while delivering Skype products. They are also accountable for design and continual improvement of Skype Operations services and frameworks, working in close collaboration with all Engineering organizations.

Lastly, these Engineers will also be responsible for execution of Skype Operations Strategy and delivery of Skype products, working together with all Skype Operations and Product teams.

Key Responsibilities
Establish and maintain a clear understanding of Operations Excellence in Skype
Is responsible for existing and new server based product life cycle (planning, development, deployment and maintenance) and participate in architecture planning.
Identify requirements from efficiency scalability, availability and security perspective.
Is responsible for building and supporting frameworks and tools (automate daily tasks).
Is responsible for initiating, participating and leading initiatives to support avoiding server based products and services incidents.
Accountable and responsible for ensuring operational availability and scalability for server based services.

Candidate Profile
Pre-requisite Knowledge and Experience
8+ years experience with UNIX-based and Windows-based systems and administration
4+ years experience with at least one scripting language (bash, python, powershell etc)
Advanced knowledge about network topology and working/functioning principles
Knowledge about server hardware technologies and experience with virtualized environments
Understanding of the IT systems maintenance, IT systems security awareness
A solid understanding of Operations Excellence

Big plus if you have...
Practical experience with Scrum or Kanban

Expected Behaviours and Skills
Strong communication, interpersonal, negotiation, facilitation and prioritization skills
Strategic thinking and tactical implementation awareness
Lean Management and Process Innovation Advocacy
Facilitation, Action Learning and coaching skills
Technical and Operational thinking

Location
Palo Alto

]]>http://www.microsoft-careers.com/job/Palo-Alto-System-Administrator%2C-Senior-Skype-Job-CA-94301/1771033/177103317710332012-06-15MicrosoftITfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 789342-77175
Division: Server & Tools Business

What’s application virtualization? It’s a technology that allows applications to run in its own virtual environment, without running into conflicts with other applications, even if different versions of the same application are running in the system. Applications can be moved around easily and run without the need to install them. Furthermore, with AppV you can stream fully functional Windows applications to the users’ desktops on demand. This technology is changing how administrators manage desktop and servers in enterprises or small networks. It is an exciting and challenging opportunity to work on a truly innovative technology.

The ideal candidate will have the opportunity to work in a fast-paced team environment, work with bright software engineers with years of industry experience, and leverage Microsoft’s vast resources for career development. We have several development teams in the group, each have ownership in different parts of the product, who work together and with other groups at Microsoft to deliver our portfolio of products. We look for software engineers that can go deep technically into existing technologies, but also are able to venture into new areas like cloud-based services.

We are looking for an experienced Software Development Engineer who will take on a key technical role in the design and development of our Application Virtualization products. The ideal candidate for this position will have a passion to develop innovative solutions and have opportunities to own one or more components of our Application Virtualization Solution.

Qualifications include:
C++
3+ years software development experience



Preferred
A BS OR MS degree in Computer Science or related field, or equivalent experience.
Exceptionally strong problem solving and debugging skills
Deep understanding of Windows, Win32 API and OS Internals
Extensive knowledge of concurrency and multithreading
Completed an entire software development life cycle: feature design, implementation, and stabilization.
Working knowledge of object oriented design and design patterns
Experience with Test-Driven Development and other Agile methodologies.
Experience with development of Enterprise software
Good communication and interpersonal skills
The ability to work well in an environment that values teamwork and collaboration within and across disciplines
Experience with .NET application development
Experience with Azure application and services development

NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-7893432-Job-MA-02138/1784883/178488317848832012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 779347-70402
Division: Retail Stores


Inventory Control Expert
Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years experience teaching/training others regarding back-of-house operations/processes.
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ri

]]>http://www.microsoft-careers.com/job/Bloomington-Inventory-Control-Expert-Job-MN-55420/1569173/156917315691732012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 779349-70401
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ft; mstrt-store-pt

]]>http://www.microsoft-careers.com/job/Bloomington-Product-Advisor-Job-MN-55420/1569128/156912815691282012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 792514-79622
Division: Microsoft Office Division



Office 365 (O365) is at the center of Microsoft’s cloud services strategy and the future of Microsoft Office. O365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes and will make a huge difference in the daily lives of millions of people throughout the world. The O365 Suite Experience Team is focused on the delivery of a best of breed, delightful, easy to use, and seamless O365 IT admin, Partner, and IW experience.

We need a highly talented, experienced SDET that is passionate about services, has great automation development skills, and is excited to help build an incredible, next generation O365 suite experience.

The responsibilities of this position go beyond the GUI and encompass the validation of an integrated experience across our O365 Platform and Services teams (Exchange, SharePoint, Lync, Office Web Apps). This is a highly technical role, in which you’ll develop automated solutions to ensure core features and customer scenarios are robust, reliable, performant, scalable, and monitorable. You’ll focus on data collection and analysis to deeply understand user experience, influence design, and advance our engineering approach and pipeline.

Our coding environment is mostly C#, PowerShell, Web Services, ASP.Net, and Ajax. We value innovation with an emphasis on a high level of test automation coverage.

Core Responsibilities:
•Partner with PM, Development, Test and other peers to inform design, drive implementation, and ensure a high level of service quality
•Prevent and find service anomalies, inform triage decisions, deliver accurate cost estimates, and contribute to the improvement of engineering processes
•Work effectively across teams to ensure comprehensive test plans, test tools, and test automation are in place
•Connect with our customers, learn from production, and drive for results to ensure world class quality of the features and services

Basic Requirements:
•Bachelor’s or higher degree in Computer Science or related technical discipline
•A deep understanding of test methodologies and the software development process
•Strong design, coding and debugging skills (preferably in C#)
•Excellent analytical problem solving skills
•Experience with web development and web automation technologies preferred
•Excellent customer focus and communication skills

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-in-Test-792514-Job-MA-02138/1839122/183912218391222012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Finance
Location: Palo Alto, CA, US
Job ID: 782155-72386
Division: Skype

Skype’s buzzing 24 hours a day, 7 days a week, worldwide. At peak times, there are up to 30 million people online. What’s most important, however, is what Skype can do. Voice and video calling, IM and SMS are now available on a wide range of operating systems and mobile devices. They connect business colleagues, saving them time and money and allowing them to stay ahead of the competition. And they help keep friends and families together, wherever they are in the world. During the past 12 months, Skype has been undergoing a change process to become more product and customer focused in its approach to delivering world-class, multi-model voice, video and text communications.

The Skype Strategy Group leads top priority projects that shape the trajectory of Skype’s business globally and thrives on finding solutions to the company’s toughest challenges. Our work has included such projects as designing next-generation monetization models, predicting the impact of the latest internet industry trends, and guiding Skype’s future market investment strategy. We also have regularly supported Skype business units to accelerate innovation, optimize performance, and establish new initiatives.

Are you a big-thinking, tech-savvy investment professional with lots of ideas for how Skype could expand into tangential market spaces? Are you well connected in the venture, entrepreneurial and corporate development community (or on your way there)? Then this may be THE truly unique opportunity you’ve been waiting for. Come and join Skype as Manager/Senior Manager of New Venture Development. In this role, you'll lead Skype’s efforts in identifying, building, investing in and acquiring new ventures adjacent to our core business.

The role is closely linked to strategy and very externally focused. Qualified individuals will demonstrate an ability to think strategically and bring impactful recommendations to the Skype leadership team, derived from deep industry knowledge and relationships, particularly within the venture, startup and corporate development communities in the US and across the globe.

SKILLS AND CAPABILITIES:
Quickly grasp and develop expertise in a given market space or topic; draws implications and synthesizes efficiently
Strong relationship building and networking skills
Demonstrated ability to engage in structured thinking and debate
Thrives in ambiguous and fluid environment; maintains composure under high pressure situations
Solid communication and interpersonal skills; ability to be personable yet persistent
Corporate development/Venture finance modeling skills a plus

REQUIRED BACKGROUND:
MBA from a Top Tier institution
Seven years post-undergrad work experience, including two years of post-MBA experience in technology focused venture team or corporate ventures group
Strong preference given to candidates with pre-MBA management consulting experience in top tier firm
Industry experience in consumer technology, telecommunications, social media, and/or mobile

NOTES:
Location is Palo Alto, CA
Travel, including international is required
Interview process will include case interviews and written investment thesis development

Skype Job ID: 01Z4A

]]>http://www.microsoft-careers.com/job/Palo-Alto-Senior-Manager%2C-New-Venture-De-Job-CA-94301/1661190/166119016611902012-06-15MicrosoftFinancefull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Palo Alto, CA, US
Job ID: 778893-80626
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ft; mstrt-store-pt

]]>http://www.microsoft-careers.com/job/Palo-Alto-Product-Advisor-Job-CA-94301/1868176/186817618681762012-06-15MicrosoftSalesfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 790703-78776
Division: Server & Tools Business


The SQL Advanced Information Processing team in Boston (part of Server and Tools Business) is building a numerical computing platform, Cloud Numerics, that makes it easy for Data Scientists to run large-scale Data Analytics on Azure. Our team works at the intersection of Big Data and High Performance Numerical Computing. We provide engineers, quantitative analysts, and data scientists a programming framework that allows for a natural expression of mathematical concepts and an elegant, yet powerful, means of scaling algorithms from small, local, shared memory execution environments to large, remote, distributed memory systems. The Cloud Numerics product consists of a distributed runtime and numerical library targeting multiple language platforms and provides numerical functionality in the areas of Mathematics, Statistics, Machine Learning, Dense and Sparse Linear Algebra, and Graph analytics.

As a member of the Cloud Numerics Runtime team, you will be responsible for creating the software that enables Big Data computation in the Cloud. You will get to specify, design and implement the software that distributes, manages and manipulates data and applications of various types across dozens to hundreds of nodes, and provide the foundation for others to build algorithms upon this foundation. You will work within a world-class multidisciplinary team involving Test, Documentation and Product Management. The work will include the use and development of advanced Distributed Processing and Multi-threaded systems.

Responsibilities
- Define, implement and maintain various distributed containers to support distributed computation
- Define, implement and maintain software to deploy and manage Cloud Numeric applications, and to integrate with other Cloud services
- Interface with Development and Test teams to ensure consistent behavior and high performance of software developed
- Assist in troubleshooting integration and build issues

Basic Qualifications
- 3+ years of programming experience in C++ or C#
- A B.S. in Computer Science or an M.S. in Math, Physics, Computational Chemistry or equivalent
- Solid writing and verbal communication skills


Preferred Qualifications
- Experience with Distributed or Multi-threaded programming
- Hands-on experience with Software Testing or Performance Tuning
- Experience with Map/Reduce runtimes, Bioinformatics or other Big Data problems or solutions

NERD: NA

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-790703-Job-MA-02138/1818203/181820318182032012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 782020-72391
Division: Skype


Engineering Manager, Core Web Services Palo Alto

About Skype
Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to connect with friends, family and colleagues to make free video and voice calls, to call landlines and mobiles, send instant messages, and share files. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles.

About Core Web Services
Skype’s Core Web Services team is building infrastructure capable of supporting hundreds of millions of users. We are deploying a Service Oriented Architecture into the cloud which can provide access to Skype through web services.

The Role
Join Skype and lead the innovative team that is building and deploying Skype’s cloud-based web services platform. The platform must be geographically distributed, highly scalable and fault tolerant.
We're looking for an excellent leader who has an entrepreneurial mindset, hands-on experience in core web and network technologies and wants to lead a mighty team of engineers!

What you will do for your team:
Champion our SCRUM process leading product development.
Collaborate with the Product Manager and Architect’s to bring products to fruition with a solid release plan.
Lead the team to successful release delivery on a 2-week sprints cadence.
Bring your hands on engineering skills to navigate technology choices.
Motivate and support a talented group of engineers and at the same time collaborate with geographically distributed cross-functional teams.
Hire additional engineers at all levels.

Ideal profile:
You’ve built and deployed large scale web-services into production.
You are an entrepreneurial individual who's able to function autonomously and work well interdependently in spite of geographical challenges.
You are comfortable with ambiguity and can be an agent of change.
You possess a proven background in web and network technologies with SCRUM or Agile passion.
You have demonstrable experience in full product life-cycle from cradle to grave.
You've earned a CS degree or equivalent.

Location
Palo Alto, California, USA

Skype Job ID: 01Z1L

]]>http://www.microsoft-careers.com/job/Palo-Alto-Engineering-Manager%2C-Core-Web-Job-CA-94301/1661183/166118316611832012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 779346-70403
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ts

]]>http://www.microsoft-careers.com/job/Bloomington-Technical-Advisor-Job-MN-55420/1569194/156919415691942012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 786348-75012
Division: Sales


Solution Specialist Professional - Business Productivity

In the decade ahead, we have a unique opportunity to re-ignite enthusiasm for computer-based productivity by corporations and users alike by selling the importance of information worker productivity as critical to ongoing business success. In order to define information worker productivity in a broader sense and set the stage for entering new categories of productivity, we are continuing to invest in our Business Productivity sales force, targeted at evangelizing the benefits and business value of investing in computer-based productivity to influential business decision makers.

As a Solution Specialist Professional (Business Productivity), you will be a member of a specialized team of worldwide sales professionals responsible for delivering the information worker value proposition around solutions built on Microsoft Office and SharePoint Platforms to Business Decision Makers (VPs of Sales, Operations, HR, Marketing, etc) and Technical Decision Makers (CIOs, IT Managers, IT Professionals) in Enterprise accounts. You will own a sales quota for Microsoft’s Business Productivity product category including; Office, SharePoint, Core CAL and eCAL.

Your job responsibilities will be to:
Drive sales into the Enterprise based on Microsoft Office System and Collaboration Platform value proposition working with account unit team members and other specialist sales roles.
Accelerate adoption of solutions based on Microsoft Office System to achieve customer satisfaction and reference accounts / case studies for future sales
Develop in-depth understanding of these products and related solutions and the value they bring in solving business problems
Developing and engaging with solutions partners (either directly or through PAM’s) early in the sales cycle

Requirements and Skills/Qualifications:
Solution Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling. Responsible for building strong executive contacts/business value discussions with BDM contacts and C-Level Executives.
5-7 years sales experience with history of holding and consistently exceeding quota
Proven record of effective account management, including Account Planning, Opportunity Management, and Business Management Excellence and working as part of a larger virtual team
Strong objection handling skills. Communication excellence through written and oral communications. Strong customer service and interpersonal skills.
Prioritization Excellence: Demonstrated strategic time management and multitasking skills. Effectively manages sales pipeline with predictable business results that exceed revenue targets.
Demonstrated ability to perform beyond the typical sales role, e.g. breaking the mold in terms of size transaction and complexity of sale
Demonstrated ability to develop strong relationships with counterpart sales teams in key partners (SIs, Outsourcers, and ISVs)
Dedicated to meeting the expectations and requirements of internal and/or external customers
Problem Solver - Uses systematic approach to uncover true problem(s) and practical solution and can marshal resources to solve problem
Meaningful prior work experience at one of the following:
o IT Solution Company
o Large competing software companies

]]>http://www.microsoft-careers.com/job/Bloomington-Solution-Specialist-BP-CIAM-Job-MN-55420/1742461/174246117424612012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 790870-78315
Division: Server & Tools Business

The Microsoft Desktop Optimization Pack (MDOP) is a suite of technologies that extend the value of the Windows Enterprise through improved compatibility and management (App-V/MED-V), reduced support costs (DaRT), and improved policy control (AGPM/MBAM).

The MDOP team is seeking a Software Development Engineer to join the Sustained Engineering (SE) team based in Cambridge, MA. This is a challenging opportunity, in a small, fast paced team environment to take a key technical role in maintaining and enhancing the MDOP products and in contributing to the delivery of service pack releases, hot fixes, security updates, other out-of-band improvements, and tools to our enterprise customers.

In this role, you will be responsible for the design and implementation of critical product fixes and product improvements. You will also work closely with other members of the product team (in Test, Program Management) to help make product and process improvements in future releases informed by in-depth root cause analysis, supportability considerations and customer experience. You will leverage your working knowledge of OS internals, C++/C#, and Windows, and will be working closely with engineers both within the SE team and across the broader product team.

Your responsibilities will include:
•Apply knowledge of C++/C# and Windows internals to debug and implement software fixes to MDOP components
•Design and implement MDOP product improvements and tools
•Consult with support specialists in troubleshooting complex field issues
•Work closely with other teams in Customer Support, Test, and Program Management to optimize current and future customer experience with product

Basic Qualifications:
•C or C++
•3+ years of software development experience
•A BS OR MS degree in Computer Science or related field, or equivalent experience.


Preferred Qualifications:
•Deep understanding of Windows, Win32 API and OS Internals
•Extensive knowledge of concurrency and multithreading
•Experience with kernel level development (is a strong plus)
•Working knowledge of object oriented design and design patterns
•Exposure to one or more of the following: network programming, protocols, file systems, installation technologies, database applications, and filter driver development.
•Experience with development of Enterprise software

NERD: AV
NERD: NA


]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-MDOP-790870-Job-MA-02138/1807020/180702018070202012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Services & Consulting
Location: Richmond, VA, US
Job ID: 751883-38550
Division: Services & Support


Location: Wash., DC Metro Area

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our .NET platform and is looking for developers capable of supporting this extremely important mission. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET over JAVA and need skilled developers capable of furthering our growth in this space.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging. This candidate’s ability to impact system architectures, investigate system-wide technical problems, and develop new features is key to the role. Additionally, the role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problems to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating knowledge of:

- Strong understanding and experience with the .NET 2.0 and 3.0 framework.
- Strong experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Broad understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions.
- Experience developing database applications using SQL Server. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Advanced debugging skills. Ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Strong understanding of Team Foundation Server or other source control mechanisms

The role requires a technically strong Consultant who is resourceful, confident under pressure and has demonstrated skill in Application Development.

The successful candidate must be a U.S. Citizen and will be required to hold or be able to satisfactorily complete a US Government Secret Security Clearance
SS:PSS

]]>http://www.microsoft-careers.com/job/Richmond-Consultant-_net-Developer-Job-VA-23173/1203965/120396512039652012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRichmond, VA, USJob Category: Sales
Location: Indianapolis, IN, US
Job ID: 789719-77611
Division: Sales


Are you looking for a career that utilizes your passion for technology? Do you enjoy explaining the business value of complex Microsoft solutions? Are you interesting in joining a team of senior technology professionals who, as trusted advisors, help Microsoft Partners in developing new or improving existing solution practices?
The Small and Midmarket Solutions & Partners (SMS&P) group has an indirect sales model predicated on effective recruitment, development, management, and support of a highly productive Partner channel. The Partner Technology Advisor (PTA) is a senior technology role intended to help develop and guide solution practices within some of Microsoft’s top managed Partners.
This position will be located in our Indianapolis, IN market.
The roles and responsibilities of the PTA will include:
Partner technical sales capacity development:
Support the Partner Account Manager (PAM) in Partner business planning, Partner portfolio development, sales pipeline reviews, periodic business reviews, as well as other areas where the PTA’s knowledge of the Partner could be of assistance in impacting the Partner business and relationship.
Determine the technology sales capacity and maturity of Partners by using a consistent assessment process, applying an established set of criteria to provide a foundation for the Microsoft Partner’s development plan, and establish “gives and gets” with the Partner to enable execution.
Present technical solutions and product knowledge in one-to-one, one-to-few, and one-to-many engagements in support of partner development and demand generation activities, as well as for strategic Microsoft events.
Co-selling with Microsoft Partners:
As part of Partner development, engage with Microsoft Partners on early sales opportunities within targeted solution practices.
Coach Microsoft Partners on effective product demonstration techniques and tools, as well as demonstrate the products when necessary to instruct Microsoft Partners on effective demonstration techniques.
Support Microsoft Partners in the competitive sales engagement process.
Provide guidance on optimal technical solutions to both customers and Partners.
Connect internal Microsoft sales resources to the proper partners in order to increase pipeline velocity and close rate.
Evangelize Microsoft solutions:
Present in 1:Few and 1:Many engagements and events.
Support new product launches or strategic initiatives with Partners in the SMS&P space.

Depending on the specific goals and objectives of the Subsidiary or the PTA team, a specific PTA may be focused on helping partners in these targeted areas:

Application Platform Optimization (APO)
Business Productivity Infrastructure Optimization (BPIO)
Business Solutions Practice Development (Bus.Sol)
Cloud Practice Development (Cloud)
Core Infrastructure Optimization (CoreIO)
Small and Medium Business Practice Development (SMB)
Successful candidate will exhibit the following qualities:
Experience in selling to Business Decision Makers highly desired.
Ability to manage complex technology sales and enablement efforts.
Keen understanding of consultative solution selling skills.
Strong business intelligence.
Understanding of the services model.
Successful and proven performance in leveraged sales or business development.
Teamwork and communication skills are critical.
Technical knowledge of Microsoft’s products & channel model.

Professional Certification is not required but preferred in one or more of the following areas:

Technology certifications: Including but not limited to Microsoft Certified IT Professional (MCITP), Microsoft Certified System Engineer (MCSE), Microsoft Certified System Administrator (MCSA), Microsoft Certified Professional (MCP), Microsoft Certified Technical Specialist (MCTS), Certified Information Systems Security Professional (CISSP)
Sales: Solution Selling

]]>http://www.microsoft-careers.com/job/Indianapolis-Partner-Technology-Advisor-Job-IN-46201/1793492/179349217934922012-06-15MicrosoftSalesfull-timeUSDstarting0BSIndianapolis, IN, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 786032-74796
Division: Sales


Solution Sales Specialist - Application Platform. Location: Minneapolis, MN. Lead a solution team to understand business requirements, present and add business value to sell Microsoft's and partner solutions into enterprise level accounts. Responsibilities: Drive direct server revenue sales through solutions offerings; Understand, orchestrate, and deliver business solution components of Microsoft Solution Offerings including .NET and Web Services, Enterprise Application Integration, Business Intelligence, Corporate Web Presence, and Trading Partner Integration. Develop sales and marketing strategies/plans as well as coordinating the resources, including internal and Partner sales resources, to deliver on these plans. Working with account executives, technical specialists, Microsoft Partners and consulting teams to manage the entire sales cycle from Interest Generation, Proof, and close through solution implementation. Negotiate licensing, co-marketing and other relevant agreements with customers. Thinking outside the box and driving strategic alliances with Partners and key system integrators. Coordinate the efforts of various partners and systems integrators throughout the sales engagement process. Manage/track sales opportunity pipelines, forecasts and revenue. Qualifications: Ideal candidate will have 10 years experience selling solutions to Fortune 500 enterprise level customers and developing relationships with senior level business decision makers. Experience in selling complex Solutions based on Microsoft platform or competitive platforms. Deep solution experience selling or competing with J2EE & Linux. Solution based knowledge of .NET and web services, Enterprise Application Integration Solutions including BizTalk and XML applications, Business Intelligence Solutions knowledge with Oracle, DB2 and SQL, e-Business Solutions including CMS, Commerce Server, SQL Server, Windows 2000 Server, Application Server, and Supply Chain Management Solutions. Competitive intelligence on Sun, Oracle, IBM, BEA, Webmethods and Linux. Exceptional creative, analytic, communication, presentation, and teaming skills. Required skills: Excellent executive communication skills at CSO/CEO/CTO/CIO/EVP levels; Relationship development of Sr. executives and BDM's; Industry and competitive solution knowledge; strong writing and presentation skills; ability to direct the efforts of cross-functional teams.

]]>http://www.microsoft-careers.com/job/Bloomington-Solution-Specialist-Platform-Job-MN-55420/1738217/173821717382172012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 790490-78082
Division: Skype


Software Development Engineer - Skype Manager


Skype is seeking a motivated and dynamic engineer to be part of a cross-functional team including product owners, quality engineers, architects, and other developers. You will be delighting our users through building highly scalable web applications. You will work in a dynamic environment on highly visible products, participating in all steps of the product lifecycle.


The Team

Skype Manager is a web-based management tool that allows small companies centrally manage Skype accounts of their employees. It is an easy way to create Skype accounts, distribute Skype credit, provision features such as calling subscriptions or group video calling and view reports.

As a member of the Skype Manager Team, you will help build our web-based management tool across the full stack, starting with the backend and finishing with the user interface.


Key Responsibilities

- Work within an agile development environment with other developers and product owners to scope, develop and deliver quality products.
- Create technical design, programming, documenting, creating unit-tests, troubleshooting and bug fixing.
- Build efficient and reusable services that can scale to support large numbers of users building on top of a scalable infrastructure.
- Help to continuously improve the development process.
- Advocate for standards, cross-platform, cross-browser development.

Expertise/Experience

3+ years programming experience with PHP
Proven track record of building and deploying large-scale web applications
1+ years working with SQL and relational databases structures/functions (Experience with PostgreSQL, PL/SQL would be a plus)
2+ years experienced in HTML templating, JavaScript and JavaScript libraries (especially jQuery)
Applied working knowledge of Service-Oriented-Architecture (SOA).
Python is a plus
Experience in Agile development methodologies (SCRUM, XP) is a plus
Windows or Linux platforms ok

]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-Engineer-Skype-Job-CA-94301/1799754/179975417997542012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 790629-78102
Division: Skype


Social Media Manager


About Skype

Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Download Skype to your computer or mobile phone at skype.com.

As at end of 2011, Skype has 1100 employees in offices around the world including the US, UK, Luxembourg, Estonia, Czech Republic, Sweden, Russia and APAC. Microsoft has around 90,000 employees worldwide.

The Skype Division President reports directly to the Microsoft CEO; the Skype executive team comprises a CFO, a CVP Product & Marketing and a CVP Engineering & Operations. Corporate Communication reports to the CFO with PR and Brand sitting in the Product & Marketing team.


Business Specific Brief

Skype became a business division of Microsoft in October 2011 and while Skype’s brand and vision remain the same, elements of the social media and the communications landscape have changed significantly.

The key purpose of this role is to drive and implement Skype’s Social Media Communications Strategy. You will be tasked with creating a successful social media “plan of action” to maximize the channels for brand communication and customer engagement.

The role is split between social media best practice, interfacing with internal business departments, managing the blog network globally and providing monthly social media measurements.

This opportunity will be fully accountable for implementing a global social media strategy and best practices across various platforms (e.g. Wordpress, Twitter, Facebook, Google+, etc)

The Social Media Manager role sits within Skype’s Palo Alto office and will work closely with the Director of Marketing & Communications who is based in Palo Alto also, to provide local time-zone support and enable Social Media to be ‘always on’ supporting the needs of the business.



Key Responsibilities:

o Implement global social media strategy and best practices across various platforms (e.g. Wordpress, Twitter, Facebook, Google+, etc). Develop and implement creative and highly measureable social media programs or campaigns working with internal and agency partners

o Regularly interface with internal business partners across departments and subsidiary companies to provide social media consultancy, program planning and implementation

o Ideate and co-create content for Skype's blog network, managing the content calendar and ensuring content stays in line with brand voice and serving greater business goals

o Manage social listening and provide monthly social media measurement updates

o A good portion of the work is deferred to the agencies, but this person will need to know how to drive the process forward and work collaboratively with others through each of the important steps from conception, execution to measurement


Knowledge, Skills and Experience:
o 3yrs + of implementing social media communications strategy
o Knowledge of mulitple social media platforms, strong campaign/project management skills
o 3rd party management
o Strong writing, ability to coordinate effectively across teams
o Working closely with a CEO and executive team;
o Managing high profile social media campaigns and measuring their success
o Effective team player with proven ability to work with senior executives

Preferred Experience:
Public relations/advertising/digital media experience

Behaviors:
Strategic - able to see big picture and understand where/how communication fits in
Natural network builder - able to interact across levels, functions and geographies
Influencer - knows how to make things happen and unblock issues
Logical - works out the sequence needed to deliver
Investigative - instinctive ability to get the information needed
Self-starter - motivated to deliver; works through barriers/constraints

Qualifications:
Bachelor’s degree in Marketing or related field or equivalent experience.

]]>http://www.microsoft-careers.com/job/Palo-Alto-Social-Media-Manager-Skype-Job-CA-94301/1804819/180481918048192012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Program Management
Location: Cambridge, MA, US
Job ID: 791859-78990
Division: Microsoft Office Division


The Business
Office 365 brings together Microsoft Office, SharePoint Online, Exchange Online and Lync Online in an always-up-to-date Cloud Service. Since its launch in July 2011, the Service has made it easier for millions of Users from companies of all sizes across the World to use the best of Microsoft’s business productivity solutions in the Cloud. The Office 365 Datacenter team is responsible for engineering the shared components used across the Office 365 suite of Services ensuring an always-available, always-performing and evergreen Service as we scale it out to 100M’s Users and increase the breadth of Services. The shared components include the DNS platform, Data Migration platform and processes and the Service data storage, analysis and presentation to ensure we understand how the Services run, are used and our Users can make better use of them.
The Job
Our team is looking for a strong and experienced technical PM to help build out the shared Office 365 infrastructure and ensure Office 365 remains the best Productivity Cloud Service used by 100M’s Users around the World. This person should have experience with shipping online Services including how they get deployed, managed and monitored, and since massive scale is critical in everything we do, experience with technologies for storing (Big Data), analyzing (StreamInsight) or presenting (Crescent) data is desirable.
The ideal candidate must be able to coordinate complex projects across teams and to prioritize work effectively. This is a terrific growth opportunity for someone who is looking to learn while having a significant impact on the Office 365 service.
Recommended qualifications
- Highly motivated self-starter who can work through ambiguous situations
- Proven ability to multi-task and prioritize.
- BA/BS and/or MS in Computer Science or related field
- 5+ years of experience as a Program Manager designing cloud/online services or working with web technologies.
- Excellent oral/written communications skills and experience presenting to senior executives.
- Ability to collaborate and influence cross-discipline teams.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.

NERD: NA

]]>http://www.microsoft-careers.com/job/Cambridge-Program-Manager-2-Office-365-791859-Job-MA-02138/1822835/182283518228352012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSCambridge, MA, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 788602-76851
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.
Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

]]>http://www.microsoft-careers.com/job/Bloomington-Product-Advisor-Job-MN-55420/1779015/177901517790152012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 791192-78764
Division: Sales


A Services Executive must have superior, expert business development and business management skills within the Consulting industry. They should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is essential and strong services business knowledge is required. This individual must be able to understand and articulate Microsoft strategy and vision to a variety of audiences. Knowledge of Enterprise Services Frameworks is preferred.
Other primary job Responsibilities include:

Relationship Management: Broadening and deepening relationships and understanding the customer, the industry, and the competition. Execute strategy planning, target account profiling and development resulting in: Services growth plans; lead and opportunity identification; coordinated and integrated Enterprise and Partner Group (EPG) account plans. Create access to customer ecosystem and be considered a trusted advisor
Opportunity Management: Managing opportunities through the sales stages in the sales process: prospect, qualify, solution, proof, close, and oversee deploy, and support. Own the sales cycle for Services opportunities end-to-end and involve delivery management proactively in complex deals.
Business Management: Sales strategy and account planning, financial results planning, pipeline management, integration with Service Line marketing.
Customer/Partner: Retaining and satisfying customers through driving Customer and Partner Experience (CPE), attaining sales location Consulting and Premier top box Customer Satisfaction (CSAT)
Integration: Working across Microsoft business groups or disciplines e.g. EPG, ATUs, Consulting Delivery Management, and Support Delivery Management. Stay connected during delivery stages of key engagements.
The ideal candidate will have a minimum of 10 years or more working experience in either consulting sales, client/project management, high-end professional services business development/delivery OR relevant management combined with a BA/BS degree or equivalent work experience.

Sales:ESS
791192

]]>http://www.microsoft-careers.com/job/Bloomington-Services-Executive-Job-MN-55420/1818193/181819318181932012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 792512-79620
Division: Microsoft Office Division


O365 Senior SDET
The O365 Suite Experience Team needs a highly talented, experienced Senior SDET that is passionate about services, has great automation development and architectural design skills, and is excited to help build an incredible, next generation O365 suite experience.
The responsibilities encompass the validation of an integrated experience across our O365 Suite, Platform and Workload teams (Exchange, Sharepoint, Lync, and Office Web Apps for example). You will design and develop test automation and engineering solutions to ensure key Office 365 scenarios are robust, reliable, performant, scalable, and secure. You’ll drive data analysis to improve customer experience and advance our engineering pipeline and strategy.
Our coding environment is mostly C#, PowerShell, Web Services, ASP.Net, and Ajax. We value innovation with an emphasis on a high level of test automation coverage.
Core Responsibilities:
•Lead key aspects of test architecture and engineering advancements.
•Be a strong mentor to other SDETs and engineers in our team.
•Tackle and resolve difficult engineering challenges
•Lead innovation and change across discipline
•Work closely with PM, Development, Test, and Operations peers to inform design, drive implementation, and ensure a high level of service quality
•Prevent and find service anomalies, inform triage decisions, deliver accurate cost estimates, and contribute to the improvement of engineering processes
•Work effectively across teams to ensure comprehensive test plans, test tools, and test automation are in place
•Connect with customers, learn from production, and drive for results to ensure world class quality of the features and services

Requirements:
•Master’s in Computer Science or related + 5 years of work experience (online services experience preferred) OR Bachelor’s in Computer Science or related + 8 years of work
•Proven Leadership skills
•Deep understanding of test methodologies and the software development process
•Strong design, coding and debugging skills
•Excellent analytical problem solving skills
•Experience with web development and web automation technologies
•Excellent customer focus and communication skills
•Experience shipping multiple releases from start to finish


Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-SR-Software-Development-Engineer-in-Test%2C-Senior-792512-Job-MA-02138/1839175/183917518391752012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Program Management
Location: Palo Alto, CA, US
Job ID: 787460-76088
Division: Skype


Principal Program Manager - Skype Advertising
Skype Advertising Team

Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Everyday, people everywhere also use Skype to make low-cost calls to landlines and mobiles.

Skype’s Advertising Team is responsible for overseeing the advertising products and ad monetization opportunities for Skype products. As a member of the Skype Advertising PM Team, you will drive the building of advertising infrastructure and help to come up with innovative advertising products that scale for hundreds of millions of users. Additionally you will partners with other business units to create products that leverage Skype unique assets to assure innovative experiences to both advertisers and users in creating new monetization paths to support Skype free users.


Skype Advertising Principal Program Manager Key Responsibilities

As a Principal Program Manager (PPM) you will have full responsibility for Skype targeting and advertising platform initiatives and be the ultimate arbiter of all product decisions. You will be empowered to identify market opportunities and devise the Skype advertising platform strategy and direction. These responsibilities include end-to-end ownership (from concept to end-of-life) for a product’s commercial success as defined by metrics such as revenue and user growth, usage, customer lifetime value and margin.

Effective PPM's must perform several key activities
Identify market opportunities and devise the product strategy to capitalize on, as well as develop product plans including go-to-market strategy, marketing, and financial targets
Translate those opportunities into a prioritized backlog of functional and technical requirements (roadmap)

Work with the Program Teams (including Design, Development, Test, and Marketing) and Program Engineering to:
Plan and deliver regular and predictable on-time product feature and maintenance releases, which drive user growth, increased revenue and margin
Work with Quality Assurance and Quality Engineering to ensure product releases are of appropriate quality and to agree priorities for change requests and defects
Be the product owner in an agile/scrum environment within Engineering
Collaborate with other engineering and business units to ensure the best advertising experiences for advertisers and users
Evangelize advertising awareness and best practices in the organization
Maintain a product support and service plan.
Develop and manage product launch to ensure successful launch and adoption of new releases and features
To effectively perform these activities, the PPM’s skill set should include: product strategy, business planning and business case development, user insight and product usage analytics, functional specification development, use case and story development, technical specification and architecture review, product marketing, and user advocacy.


Expertise/Experience
8+ years’ experience in on line advertising program management or product management with a focus on introducing and or driving ad products/platforms
Domain expert in Advertising with respect to web and Ad development.
Prior experience setting direction for a product producing measureable performance improvements (e.g. increased growth rate, profitability, etc.)
Appropriate experience in B2C
Appropriate content specific knowledge (e.g. online advertising)
C/C++ and/or Java programming experience
Understanding of web stack
Experience developing mobile applications (iOS and Android) is plus
Excellent verbal and written communication skills
Leadership qualities including the ability to work effectively with cross-functional teams and be able to mediate diverse opinions.
A working knowledge of Agile Development
BS or MS degree in Computer Science or Engineering OR equivalent years of relevant work experience
Minimum of 6-8 years of applicable work experience

Location: Palo Alto, California, USA

]]>http://www.microsoft-careers.com/job/Palo-Alto-Program-Manager%2C-Principal-Skype-Advertising-Job-CA-94301/1764678/176467817646782012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Finance
Location: Palo Alto, CA, US
Job ID: 782161-72396
Division: Skype


Skype’s buzzing 24 hours a day, 7 days a week, worldwide. At peak times, there are up to 30 million people online. What’s most important, however, is what Skype can do. Voice and video calling, IM and SMS are now available on a wide range of operating systems and mobile devices. They connect business colleagues, saving them time and money and allowing them to stay ahead of the competition. And they help keep friends and families together, wherever they are in the world.

During the past 12 months, Skype has been undergoing a change process to become more product and customer focused in its approach to delivering world-class, multi-model voice, video and text communications. As a key part of this internal evolution Skype has been developing new forms of monetizing Skype’s free user base.

As a member of Skype Finance, you will partner directly with the VP/GM of Skype’s Advertising and Monetization business and report to the Director, Finance. We are looking for an individual with well-rounded experience that is not afraid of engaging where needed. It is likely you will be providing financial insight and recommendations on all aspects of the advertising business, as well as budget tracking and reporting.

Key Responsibilities
Be a great business partner to the VP/GM of Advertising by providing proactive insights focused on business growth and advocating at senior level for business requirements and challenges
Act as full financial controller for the business including managing day to day P&L, financial forecasting, budgeting and management reporting
Lead financial analysis to evaluate new business scenarios including the benefits of entering new advertising markets, launching ad new products, scaling direct sales teams, new partnerships
Lead on all Finance-related activities, reporting and discussions for Marketing Operations and Product Marketing
Work closely with Sales Operations and Product Management to identify optimization opportunities

Pre-requisite Knowledge, Skills and Experience
Excellent business partnering skills in working within an advertising business
Strong communication skills
Ability to effectively present complex financial issues to non-finance business leaders
Results-driven and passionate about driving financial goals and deliverables
Strong analytical, forecasting and problem solving skills; ability to utilize experience to continuously improve processes
High attention to accuracy and ability to work within stringent deadlines
Superior customer service focus
Ability to multi-task and deal effectively with ambiguity.

Behaviours
A problem solving attitude for tackling a diverse range of challenges
Creative thinker with new/innovative approaches to analysis, presentation and strategy
Ability to identify opportunities
Strong team player with experience working cross-functionally in a global business
Motivation and Passion

Qualifications:
Bachelors' degree
Minimum of 7 years of demonstrated experience in FP&A or equivalent work experience within the advertising sector
MBA from reputed business school.

Skype Job ID: 01Z46

]]>http://www.microsoft-careers.com/job/Palo-Alto-Senior-FP&A-Manager-Advertisi-Job-CA-94301/1661189/166118916611892012-06-15MicrosoftFinancefull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Palo Alto, CA, US
Job ID: 778884-80627
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ts

]]>http://www.microsoft-careers.com/job/Palo-Alto-Technical-Advisor-Job-CA-94301/1868156/186815618681562012-06-15MicrosoftSalesfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 792479-79585
Division: Microsoft Office Division


The Office 365 Suite Experience team is looking for talented, self-driven Software Design Engineers to help build the user experience and its supporting infrastructure for Office 365.
The O366 Suite Experience team builds the signup, billing, domain management, support, home, and common administration pages as well as the shared header for the product. We’re also responsible for suite-wide customer scenario integrity for all customers, and in that capacity drive requirements across the entire Office Division. Our customers include everyone: individuals and organizations from a single person to the largest in the world.

Our team has aspirations to be a world-class service engineering organization, and we’re actively investing to get there. We ship most new features every three months, and have a monthly release for smaller changes. Our product is built on Azure, and runs in four data centers around the world. We engineer the system to be completely resilient to failures of all kinds. The development team is the operations team; we deploy, monitor, and reactive to live site issues directly. When rolling out new features we test in production and are starting to use experimentation. We want your expertise and ambition to help make us better.

The ideal candidate will have:
Solid experience in the .net framework and C#
Solid experience in asp.net
Prior experience designing and building web applications and service oriented solutions
Good design skills, passion for quality and attention to details
Good oral and written communication skills
Ability to work across multiple teams, with people of varying styles and manages dependencies efficiently
A BS or greater degree in Computer Science or related technical field or equivalent
Since Office 365 launched in June of 2011 it has been one of the most quickly adopted products in Microsoft history. Microsoft sells our cloud productivity online services first, before on-premise SharePoint, Exchange, and Lync. O365 is the future of the Office division.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-792479-Job-MA-02138/1839184/183918418391842012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 793685-80508
Division: Skype


Director Monetization and Advertising Strategy
The Wider Brief
About Skype
The Advertising/New Monetization Team at Skype is responsible for driving the monetization of Skype’s free user base through traditional and new types of Advertising as well as defining new business models. This could include but is not limited to Brand sponsored or Partner sponsored programs that could take advantage of not just CPM and CPC models but CPA, revenue shares or cost-per-call models.

The Business Specific Brief
The Director Monetization and Advertising Strategy’s key focus is to identify new and/or alternative business models and monetization techniques to monetize Skype’s free user base across all platforms. This includes:
- Helping to define the overall strategy and vision for Advertising and New Monetization at Skype 18-36 months out, in conjunction with the VP/GM
- Researching and tracking comprehensively all monetization models available, especially emerging ones; includes keeping up to date on current trends as well as studying models from the past
- Prioritizing new market opportunities based on revenue opportunity sizing, viability of business model and ability for Skype to succeed based on company strengths and weaknesses
- Creating a strategy to address each new prioritized market opportunity including sizing the opportunity and creating a high level execution plan for success that includes product, engineering, marketing and sales requirements and resources
- Building a plan/recommendation based on rigorous analysis and by developing "gut feel" based on market knowledge; Building consensus across stakeholders to implement plans and recommendations
- Presenting plans and recommendations to the most senior Skype Executives to get approval and resources

The Director Monetization and Advertising Strategy will be responsible for managing the above on all market areas on all devices and platforms (Desktop, Mobile, TV). This person will play a senior leadership role on the Advertising/New Monetization team

Key Responsibilities
Helping to define long term (18-36 mo) strategy and vision for Advertising and New Monetization at Skype 18-36 months out
- Develop a long term framework through which to analyse and prioritize monetization opportunities and initiatives
- Create buy-in and engagement from key Executive stakeholders
- Share the framework and approach widely to ensure rest of Monetization team are aware and incorporating the approach into their everyday work
- Identify key projects to influence and ensure alignment and consistency with the vision in execution
- Test, develop and iterate the framework to ensure its fit for purpose, simple to understand and will meet stated objectives

Researching and tracking comprehensively all monetization models available, especially emerging ones; includes keeping up to date on current trends as well as studying models from the past
- Recognize new market opportunities to monetize and new business models for Skype and maximize revenues by defining, executing, and analyzing traditional and innovative offerings
- Prioritizing new market opportunities based on revenue opportunity sizing, viability of business model and ability for Skype to succeed based on company strengths and weaknesses

Create a strategy and short, mid and long term operational plans to reach long term vision and goals
- Creating a strategy to address each new prioritized market opportunity including sizing the opportunity, understanding the ecosystem that needs to be developed and creating a high level execution plan for success that includes product, engineering, marketing and sales requirements and resources
- Building a plan/recommendation based on rigorous analysis and by developing "gut feel" based on market knowledge; Building consensus across stakeholders to implement plans and recommendations
- Presenting plans and recommendations to the most senior Skype Executives to get approval and resources
Interact exhaustively with Skype internal stakeholders, Microsoft strategy and sales teams, startup and venture community, industry analysts and large technology partners to gain insight and generate new ideas

Candidate Profile
Pre-requisite Knowledge, Skills and Experience
Expertise/Experience
- 10+ years experience in online advertising in a strategy, product marketing or management role or experience in defining monetization strategy, with a focus on developing business cases and product plans including a minimum of 4 years in a post-MBA position
- Prior experience setting strategic direction for a product producing measureable performance improvements (e.g. increased growth rate, profitability, etc.)
- Proven experience in “connecting the dots” or in pattern recognition for the identification of successful businesses and market trends
- Appropriate content specific knowledge (e.g. online advertising)
- Solid knowledge of both quantitative and qualitative research methodologies through scholastic course work or hands on research experience
- Monetization strategy and Advertising business models
- Inquisitive, strategic, creative and with a strong analytical mindset
- Experience driving new or contrarian ideas through an organization successfully
- Proven track record of delivering results
- Used to working with interdisciplinary stakeholders (analytics, marketing, business, design, research, finance, engineering, payments, fraud, customer support, etc.)
Behaviors
Analytic & Data Driven
- Highly data-driven, having worked with products with 1M+ users/customers showing ability to generate and clearly articulate insight from raw data
- Excellent analytic / quantitative reasoning and strategic skills
- Proven ability to build fact-driven business cases and secure buy-in from management
Communication
- Ability to translate insight and complex technical capabilities into customer benefits.
- Experience communicating internationally from working with a global product or internationally
- Ability to effectively interface and collaborate with Senior Management, Product Management, Marketing Operations such as having delivered multiple presentations to Senior Management
Organization & Interpersonal Skills
- A progressive, creative thinker, with analytical and problem solving skills, and the ability to integrate best practices
- Strong organizational abilities to manage multiple research efforts simultaneously
- Demonstrated people management and leadership skills from managing staff, colleagues and cross-functional teams, and third parties
- Team player with the ability to collaborate with and influence others
- A strong initiative and capability to take ownership and drive projects to completion
- Attention to detail and an eye for quality
Comfortable dealing with Ambiguity
There will always be ambiguity in a strategy role and when looking many months out. The individual must be comfortable dealing with ambiguity, be able to break down problems step by step and be able to crystallize practical options in an uncertain context.
- Ability to break down problems step by step and crystallize practical options in an uncertain context
- Ability to operate effectively in fast-paced environment with high degree of complexity and change.
- Ability to prioritize and focus effort in opportunities that have a high probability of success and best help reach business objectives.
Creative, out of the box thinker that can push new or contrarian ideas through an organization successfully

Qualifications
Bachelor’s in CS, engineering or business or equivalent experience
MBA preferred

]]>http://www.microsoft-careers.com/job/Palo-Alto-Monetization-&-Advertising-Strategy%2C-Director-Skype-Job-CA-94301/1863856/186385618638562012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 794287-80912
Division: Skype


Application & Framework Engineer for Windows Phone
Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages, and share files with other Skype users. Every day, people everywhere use Skype to make low-cost calls to landlines and mobile phones. Download Skype to your computer or mobile phone at skype.com.

The Brief

Skype is always looking for passionate, team-oriented, and self-motivated engineers in our ever expanding development team. Your role will be the development of the Skype experience on the latest Windows Phone platform. Windows Phone is a growing ecosystem containing 65,000 applications with over 300 new apps added every day. You will be working within Skype's engineering organization, creating the solutions that further Skype's mobile strategy. All great developers are welcome, but if you happen to have mobile app development experience or even Windows Phone development, then you will be able to jump right in. Other areas of expertise that we value for this role are mobile runtime platforms, mobile OS frameworks, services, streaming media, and networks.

Key Responsibilities

You will be a developer in the team responsible for delivering Skype integrated solutions on the Windows Phone platform.


Pre-requisite Knowledge, Skills and Experience

2+ years object oriented programming experience in C/C++ or C#
2+ years experience development experience with embedded software
2+ years experience developing mobile applications and UI
Experience or exposure to Agile and iterative development processes


Desirable functional / technical skills

Experience in porting/optimization of applications to mobile platforms and environments
Cross platform development experience on other mobile/embedded runtime platforms incl. iPhone, Symbian, Linux, Windows Mobile, Windows Phone, BREW, and J2ME
Experience in other Programming/Scripting language e.g. Python, JavaScript, Perl, PHP

Qualifications

Bachelors Degree in Computer Science (BSCS) or related subject or equivalent related experience


Preferred Qualifications

Masters Degree in Computer Science (MSCS) or related subject or equivalent related experience

]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-Engineer%2C-Application-&-Framework-Skype-Job-CA-94301/1877432/187743218774322012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 792520-79604
Division: Microsoft Office Division


The Office 365 Suite Experience team is looking for talented, self-driven Software Design Engineers to help build the user experience and its supporting infrastructure for Office 365.
The O366 Suite Experience team builds the signup, billing, domain management, support, home, and common administration pages as well as the shared header for the product. We’re also responsible for suite-wide customer scenario integrity for all customers, and in that capacity drive requirements across the entire Office Division. Our customers include everyone: individuals and organizations from a single person to the largest in the world.

Our team has aspirations to be a world-class service engineering organization, and we’re actively investing to get there. We ship most new features every three months, and have a monthly release for smaller changes. Our product is built on Azure, and runs in four data centers around the world. We engineer the system to be completely resilient to failures of all kinds. The development team is the operations team; we deploy, monitor, and reactive to live site issues directly. When rolling out new features we test in production and are starting to use experimentation. We want your expertise and ambition to help make us better.

The ideal candidate will have:
- 5+ years of development experience
- Solid experience in the .net framework and C#
- Solid experience in asp.net
- Prior experience designing and building web applications and service oriented solutions
- Good design skills, passion for quality and attention to details
- Good oral and written communication skills
- Ability to work across multiple teams, with people of varying styles and manages dependencies efficiently
- A BS or greater degree in Computer Science or related technical field or equivalent
Since Office 365 launched in June of 2011 it has been one of the most quickly adopted products in Microsoft history. Microsoft sells our cloud productivity online services first, before on-premise SharePoint, Exchange, and Lync. O365 is the future of the Office division.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer%2C-Senior-792520-Job-MA-02138/1839197/183919718391972012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 794828-81410
Division: Server & Tools Business

What’s application virtualization? It’s a technology that allows applications to run in its own virtual environment, without running into conflicts with other applications, even if different versions of the same application are running in the system. Applications can be moved around easily and run without the need to install them. Furthermore, with AppV you can stream fully functional Windows applications to the users’ desktops on demand. This technology is changing how administrators manage desktop and servers in enterprises or small networks. It is an exciting and challenging opportunity to work on a truly innovative technology.

The ideal candidate will have the opportunity to work in a fast-paced team environment, work with bright software engineers with years of industry experience, and leverage Microsoft’s vast resources for career development. We have several development teams in the group, each have ownership in different parts of the product, who work together and with other groups at Microsoft to deliver our portfolio of products. We look for software engineers that can go deep technically into existing technologies, but also are able to venture into new areas like cloud-based services.

We are looking for an experienced Software Development Engineer who will take on a key technical role in the design and development of our Application Virtualization products. The ideal candidate for this position will have a passion to develop innovative solutions and have opportunities to own one or more components of our Application Virtualization Solution.

Basic Qualifications
C++
3+ years software development experience
Preferred Qualifications
BS OR MS degree in Computer Science or related field, or equivalent experience.
Exceptionally strong problem solving and debugging skills
Deep understanding of Windows, Win32 API and OS Internals
Extensive knowledge of concurrency and multithreading
Completed an entire software development life cycle: feature design, implementation, and stabilization.
Working knowledge of object oriented design and design patterns
Experience with Test-Driven Development and other Agile methodologies.
Experience with development of Enterprise software
Good communication and interpersonal skills
The ability to work well in an environment that values teamwork and collaboration within and across disciplines
Experience with .NET application development
Experience with Azure application and services development

NERD: AV
NERD: NA

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-II-794828-Job-MA-02138/1894559/189455918945592012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 782670-72769
Division: Skype

About Skype
Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to connect with friends, family and colleagues to make free video and voice calls, to call landlines and mobiles, send instant messages, and share files. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles.

About Skype Connect
Skype Connect integrates business Unified Communication platforms with Skype users through a standardized (SIP) interface delivering Skype’s rich services - chat, presence, audio and video.

Skype’s community of over 180million active users combined with a business's UC platform offers huge potential and new advancements in opportunities for people to evolve their daily engagement, whether with customers and partners alike creating a valuable unique user experience.

The Role
The Skype Connect Team is responsible for delivering rich Multi media communications to business using the latest Unified Communication platforms. Skype Connect delivers networking, connectivity and access to Skype’s Unified Communications capabilities over open standard interfaces.

The team works with many exciting technologies from web services, audio, video and chat/presence to integrate Skype’s capabilities into a single deliverable product, Skype Connect.

The Product Engineering Manager is accountable for planning and delivering Skype Connect’s releases against the agreed release policy and for managing the architecture and cross-functional engineering team. This accountability includes feature and maintenance releases and any needed continuous improvement of product, process and quality. It also includes planning with other Skype core technology teams to ensure smooth transition from development to production.
The Product Engineering Manager reports to the VP of Product Engineer and is based in Skype’s Palo Alto office located in Silicon Valley but will involve travel from time to time to other Skype offices in Europe.

Responsibilities

Product Engineering Manager is responsible for:
- Work closely with the Product Owner on release planning, product delivery and continuous Product improvements.
- Cross planning with Core technology and Core Web Services Engineering teams to support Skype Connect’s dependencies as part of the product strategy
- Build the Release Plan and deliver against the Release Plan
- Manage and lead team of software engineers responsible for architecture, engineering and software development
- Improve and develop team processes and engineering practices
- Coordinate product release with Platform Engineering, Audio, Video and Core Web Service Engineering teams

Qualifications

- Experience as established technical leader of a leading software engineering team
- Experience in mentoring and developing teams and their talented individuals
- Strong SIP and Web Services experience in launching high volume and scalable server based technology
- Experience in real world SIP interoperability with disparate SIP devices and SIP implementations
- Strong Systems software engineering background preferably in network engineering and software development space
- Good working knowledge of security best practices on system design and Cloud based service security protection
- Broad experience and knowledge of IMS and Next Generation Networking for multi media services
- Experience of an international working environment with good command of English language
- Strong knowledge of software development methodologies and practices
- Experience with Agile methodologies is a big plus

Location
Palo Alto, California

Skype Job ID: 01Z01

]]>http://www.microsoft-careers.com/job/Palo-Alto-Engineering-Manager-Skype-Connect-Job-CA-94301/1668837/166883716688372012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Palo Alto, CA, US
Job ID: 778895-70000
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Palo-Alto-Assistant-Store-Manager-Job-CA-94301/1560510/156051015605102012-06-15MicrosoftSalesfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Marketing
Location: Palo Alto, CA, US
Job ID: 782172-72399
Division: Skype


About Skype:
Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles phones.

Skype is a product focused company offering global, multi-model voice, video and text communications. At Skype, Product Managers are accountable for delivering these disruptive, market-leading, real-time products, and Product Marketing Managers work with Product Managers to monetize these products. Product Marketing Managers own the go-to-market strategy and marketing plan for their products and inform the other commercial elements of the Product Plan. Product Marketing Managers also provide recommendations and market / customer insights to support product positioning, pricing and priorities, financial forecasts, and other product elements. While they do not have P&L accountability, Product Marketing Managers are expected to drive financial results for their products through target market selection, product positioning, and marketing campaign development and support.

The Brief:
Skype’s Product Marketing Managers drive the commercial and financial success of their products through five key responsibilities. For advertising, they are expected to perform, not manage, the execution (e.g. document creation) in these areas:
1. Including:
- Value proposition definition and ad products positioning for both traditional display ad and innovative offerings (i.e. transactional advertising, group offers, etc).
- Prioritization for product roadmaps
- Market and opportunity sizing for traditional and innovative ad formats
- Pricing (ratecard) and performance metrics (CPM, CPA, CPC, et cetera)

2. Innovate around experiences that can monetize free users while preserving Skype user experience including:
- Test and adopt ad formats and offerings existing in the industry (both on line and off line)
- Leverage Skype unique assets to assure innovative experiences to both advertisers and users in creating new monetization paths to support Skype free users
- Partner with product to execute and track

3. Lead targeting initiatives that can optimize our inventory:
- Working with PMs, assure that specific targeting requirements are met and foster across Skype products and platforms (desktop, mobile, tablet, TV)
- Incorporate advertiser’s inputs and translate in targeting requirements
- Work with PMs and inventory managers to support creation of internal inventory management and targeting tools

4. Maintain a prioritized new monetization and advertising requests list across all Skype products and platforms
- Socialize and build consensus around monetization initiatives, features/product requirements (including targeting) and data/reporting tools by sharing technical and industry know-how, partnering with PMs and sales finance in building business cases and forecasts

5. As needed, support PMs in translating advertiser’s needs into product requirements and specs

Product Marketing Managers will be evaluated based on “value add” from advertising insights and innovation as determined by 1) the financial performance of the offers/placements they support, 2) Program Managers/Director evaluation, and 3) the success of their initiatives in driving revenue/ROI. Product Marketing Managers may be responsible for multiple ad products.

Key Responsibilities:
Value proposition definition and ad products positioning for both traditional display ad and innovative offerings (i.e. transactional advertising, group offers, etc).

The Product Marketing Manager for advertising is responsible for developing and recommending the commercial aspects of Product Plan to best position the product for success. The Product Marketing Manager will:
- Recognize new market opportunities for Skype inventory and maximize revenues by defining, executing, and analyzing traditional and innovative offering
- Identify target segments and develop compelling value propositions to meet the needs of each segment
- Create market requirement documents (MRD) to support product development and innovation
- Evaluate and test new placements and formats to inform product roadmap prioritization
- Conduct pricing research (e.g. geographic elasticity) to inform rate card point decisions

Optimize Skype targeting capabilities:
The Product Marketing Manager for advertising will work very close with product to constantly improve and innovate around targeting capabilities. Specifically, the Product Marketing Manager will:
- Develop prioritized list of targeting criteria to support overall product development in the Mobile BU)
- Work with the sales team to translate advertisers’ needs for the product
- Plan new feature launches

Maintain a prioritized new monetization and advertising requests list across all Skype products and platforms:
The Product Marketing Manager for advertising is expected to work closely with our product team to support the right prioritization that can maximize our revenue. Specific Responsibilities include:
- Maintain a dynamic prioritization list and advocate for product prioritization
- Working with product team to implement, optimize, and analyze new monetization initiatives, ad formats or offering
- Working with sales to enhance advertiser performance
- Supporting cross-sell initiatives identified by other Product Teams

Expertise/Experience:
- 6+ years’ experience in on line advertising product marketing or management with a focus on developing business cases and product plans including a minimum of 2 years in a post-MBA position
- Prior experience setting strategic direction for a product producing measureable performance improvements (e.g. increased growth rate, profitability, etc.)
- Appropriate experience in B2C
- Appropriate content specific knowledge (e.g. online advertising)
- Solid knowledge of both quantitative and qualitative research methodologies through scholastic course work or hands on research experience
- A proven ability to work x-functionally
- Experience in viral growth environment a significant plus
- Product launch experience a must

Qualifications:
•Bachelor’s in CS, engineer or business or equivalent experience
- MBA preferred

Location
Palo Alto, California, USA


PPM1
Skype Job ID: 01Z1V


]]>http://www.microsoft-careers.com/job/Palo-Alto-Product-Marketing-Manager-Ta-Job-CA-94301/1661161/166116116611612012-06-15MicrosoftMarketingfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 794459-81200
Division: Skype


Skype Principal Web SDK Engineer - Software Development Kit Team


At Skype you’ll work in a collegial atmosphere - supportive,
collaborative, animated, and decidedly vocal. Engineering runs the
show here, and what you say genuinely counts. You’ll be surrounded by
some of the best in business, not just in the Valley, but throughout
the globe. Skype is software that enables the world’s
conversations. Millions of individuals and businesses use Skype to
make free video and voice calls, send instant messages and share files
with other Skype users. Everyday, people everywhere also use Skype to
make calls to landlines and mobiles.

Our team works on a variety of platforms (Mobile, Desktop, Embedded, Web) to enable internal and external customers to use Skype products and services. We work on some of the most exciting and sometimes secretive projects at Skype! We also create reference and production UIs for our customers to conceptualize and learn to use our SDK. This team has many opportunities to work on different development and quality concepts to broaden your development experience! While we primarily develop in C++ we also develop bindings and wrappers to our APIs for platforms with unique language requirements.


Team Highlights (Located in Palo Alto, CA)
- Agile process driven (backlogs, scrum, retrospectives, and other fun stuff)
- Multi-platform design and development oriented (Not based on #define!)
- Continuous integration is our friend
- Small team of fun, talented individuals


Key Responsibilities
- Develop javascript components that integrate Skype's different technologies
- Design and develop web based SDK's for internal and 3rd party consumption
- Lead development of Chat, Presence, Calling features and UI in HTML 5 and Javascript
- Responsible for rapid prototyping of ideas and follow through to productization
- Utilize and manage the lifetime of browser plugins
- Maintain and improve internal/external documentation (code tool generated)
- Work together with team and customers to review code, handle change requests, fix bugs (when they exist)


Experience and Skills
- Proven experience in developing and deploying SDKs or Web Applications
- Professional development experience HTML 5, Javascript, Web Browser Plugins (NPAPI)
- Cross-platform development experience (Web, iPhone, Mac, Android, Linux, Windows, Windows Phone)
- Fast learner that loves solving unique, and sometimes difficult problems
- Great problem solving skills and an ability to persevere and triumph over complicated issues
- Working knowledge of C++ or Objective-C
- Plusses: Java, C#, Objective-C, OpenGL, real-time video/audio, CMake, STL, Boost
- Ability to prove the above skills in an interview! We will ask ;-) .

Things you should know...
- Unit Tests, Agile, User Interface Development Paradigms
- Mature software development practices
- Advanced object oriented concepts, and when to use them (templates, shared pointers, inheritance, casting, etc.)


Qualifications
- BS or MS degree in Computer Science, Engineering, or equivalent years of working experience
- Fluent in English and communicates well with others
- A good sense of humor!

]]>http://www.microsoft-careers.com/job/Palo-Alto-Web-SDK-Engineer%2C-Principal-Skype-Job-CA-94301/1888428/188842818884282012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Development
Location: Palo Alto, CA, US
Job ID: 787805-76472
Division: Skype


Skype is software that enables the world’s conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Everyday, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Download Skype to your computer or mobile phone at skype.com.

The Brief
Your role will be developing the Skype application on the Android platform. You will be working within Skype's development organization, with both the architects and other developers, creating the solutions to fulfill Skype's mobile strategy. Most important for us is that you are a good and competent developer. It is obviously a great plus if your expertise areas are in mobile runtime platforms, services and networks and an understanding of the possibilities and limitations they offer.

Key Responsibilities
You will be a developer in the team responsible for delivering Skype solutions on Android OS based mobile platforms

Pre-requisite Knowledge, Skills and Experience
- 2 years Java programming experience
- Strong Development experience with Android OS or alternatively Embedded Linux or J2ME
- Experience developing mobile applications and UI
- Experience or exposure to Agile and iterative development processes

Desirable functional / technical skills
- Experience in porting/optimization of applications to mobile platforms and environments
- Cross platform development experience on other mobile/embedded runtime platforms incl. iPhone, Symbian, Linux, Windows Mobile, J2ME
- Experience in other Programming/Scripting language e.g. Python, JavaScript

Qualifications
- Bachelors Degree in Computer Science or related subject

Preferred Qualifications
- Masters Degree in Computer Science or related subject

]]>http://www.microsoft-careers.com/job/Palo-Alto-Software-Development-Engineer%2C-Android-Skype-Job-CA-94301/1770985/177098517709852012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 792128-79294
Division: Microsoft Office Division


Office 365 (O365) is at the center of Microsoft’s cloud services strategy and the future of Microsoft Office. O365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes and will make a huge difference in the daily lives of millions of people throughout the world. The O365 Suite Experience Team is focused on the delivery of a best of breed, delightful, easy to use, and seamless O365 IT admin, Partner, and IW experience.

We need a highly talented, experienced SDET that is passionate about services, has great automation development skills, and is excited to help build an incredible, next generation O365 suite experience.

The responsibilities of this position go beyond the GUI and encompass the validation of an integrated experience across our O365 Platform and Services teams (Exchange, SharePoint, Lync, Office Web Apps). This is a highly technical role, in which you’ll develop automated solutions to ensure core features and customer scenarios are robust, reliable, performant, scalable, and monitorable. You’ll focus on data collection and analysis to deeply understand user experience, influence design, and advance our engineering approach and pipeline.

Our coding environment is mostly C#, PowerShell, Web Services, ASP.Net, and Ajax. We value innovation with an emphasis on a high level of test automation coverage.

Core Responsibilities:
- Partner with PM, Development, Test and other peers to inform design, drive implementation, and ensure a high level of service quality
- Prevent and find service anomalies, inform triage decisions, deliver accurate cost estimates, and contribute to the improvement of engineering processes
- Work effectively across teams to ensure comprehensive test plans, test tools, and test automation are in place
- Connect with our customers, learn from production, and drive for results to ensure world class quality of the features and services

Basic Requirements:
- Master’s degree in Computer Science or related technical discipline + 3 years of work experience (online services experience preferred)
OR Bachelor’s in Computer Science or related + 5 years of work experience (online services experience preferred).
- 3+ years of industry experience with online services development and/or testing
- A deep understanding of test methodologies and the software development process
- Strong design, coding and debugging skills (preferably in C#)
- Excellent analytical problem solving skills
- Experience with web development and web automation technologies
- Excellent customer focus and communication skills
- Experience shipping multiple releases from start to finish

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-in-Test-II-792128-Job-MA-02138/1830235/183023518302352012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 792477-79584
Division: Microsoft Office Division



The Office 365 Suite Experience team is looking for talented, self-driven Software Design Engineers to help build the user experience and its supporting infrastructure for Office 365.
The O366 Suite Experience team builds the signup, billing, domain management, support, home, and common administration pages as well as the shared header for the product. We’re also responsible for suite-wide customer scenario integrity for all customers, and in that capacity drive requirements across the entire Office Division. Our customers include everyone: individuals and organizations from a single person to the largest in the world.

Our team has aspirations to be a world-class service engineering organization, and we’re actively investing to get there. We ship most new features every three months, and have a monthly release for smaller changes. Our product is built on Azure, and runs in four data centers around the world. We engineer the system to be completely resilient to failures of all kinds. The development team is the operations team; we deploy, monitor, and reactive to live site issues directly. When rolling out new features we test in production and are starting to use experimentation. We want your expertise and ambition to help make us better.

The ideal candidate will have:
Solid experience in the .net framework and C#
Solid experience in asp.net
Prior experience designing and building web applications and service oriented solutions
Good design skills, passion for quality and attention to details
Good oral and written communication skills
Ability to work across multiple teams, with people of varying styles and manages dependencies efficiently
A BS or greater degree in Computer Science or related technical field or equivalent
Since Office 365 launched in June of 2011 it has been one of the most quickly adopted products in Microsoft history. Microsoft sells our cloud productivity online services first, before on-premise SharePoint, Exchange, and Lync. O365 is the future of the Office division.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.



NERD: NA
NERD: AV

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer-792477-Job-MA-02138/1839165/183916518391652012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Test
Location: Cambridge, MA, US
Job ID: 789139-77183
Division: Microsoft Office Division

Do you get excited about the latest and greatest smart phones and tablets? Do you enjoy working on services and server technologies touching millions of people? Are you passionate about building the best user experience and scenarios for our users on mobile devices integrated with backend systems? Do you wish you could work in a small group within Microsoft Office that collaborates with several divisions across the company? Do you want to work on a passionate and hard-working team?. If your answer is a ringing “YES!” to all of the above, then we may have an ideal position for you!

We are part of the Office SharePoint Workspace team in Cambridge, MA. Our charter is designing and delivering great SharePoint apps for Information Workers on the go. The SharePoint apps cover a solid set of social collaboration features that will wow our customers. We are also a team that collaborates heavily within Office and SharePoint but also with the Windows Phone team.

The ideal candidate will have:
A positive attitude and a passion for mobile gadgets and platforms
A passion for application functional testing, performance/security testing and experience in writing test automation
Excellent analytical and debugging skills
A Customer focused mind-set
Experience working across multiple groups and teams
Experience working within a geographically dispersed team.
Experience testing and shipping high quality mobile applications is highly desired but not required


Competencies/Skills:
5+ years testing experience including test plan authoring, test case development, and test automation
C/C++ or C# development and debugging skills
A strong understanding of test methodologies and software engineering including performance testing and code coverage
Experience testing one or more products through all phases of the software development life cycle
High capacity to quickly learn and adapt to new technologies and engineering processes
Excellent communication skills, follow-up, and self-motivation are a must
BS or higher degree in computer science, computer engineering, or equivalent industry experience

NERD:NA

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-EngineerTest-789139-Job-MA-02138/1784860/178486017848602012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Development
Location: Cambridge, MA, US
Job ID: 790744-78269
Division: Microsoft Office Division


Office 365 is at the center of Microsoft’s cloud services strategy and the future of Microsoft Office. We bring together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes and will make a huge difference in the daily lives of millions of users all over the world. The Office 365 Suite team has a mission to build a best in class Security Information and Event Management (SIEM) system that can correlate and analyze the terabytes of data generated daily by all of the Office 365 services for security, auditing, and customer facing reporting. We are looking for a seasoned developer who can help us move the project to the next level.


Qualifications include:
5+ years of development experience with C++ or C#
A BS or greater degree in Computer Science or related technical field


The ideal candidate will have
Solid experience in .net framework and C#
Experience in running software as a service.
Prior experience designing and building web applications and service oriented solutions.
Good software design skills, passion for quality and attention to details
Good oral and written communication skills
Ability to work across multiple teams, with people of varying styles and manages dependencies efficiently

Previous experience in data mining, security analysis, big data map/reduce, or data visualization is preferred.

Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.

NERD: NA

]]>http://www.microsoft-careers.com/job/Cambridge-Software-Development-Engineer%2C-Senior-Office-365-790744-Job-MA-02138/1806994/180699418069942012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSCambridge, MA, USJob Category: Software Engineering: Program Management
Location: Palo Alto, CA, US
Job ID: 795025-81491
Division: Skype


Embrace Your True Calling

You know who we are - we’re the guys who rocked the communications business, transforming old-line science fiction into modern reality. But that was just round one. Clearly, we’re still stoked and ready for more - looking to add some major weaponry to our talent arsenal.

At Skype you’ll work in a collegial atmosphere - supportive,
collaborative, animated, and decidedly vocal. Engineering runs the
show here, and what you say genuinely counts. You’ll be surrounded by
some of the best in business, not just in the Valley, but throughout
the globe. Skype is software that enables the world’s
conversations. Millions of individuals and businesses use Skype to
make free video and voice calls, send instant messages and share files
with other Skype users. Everyday, people everywhere also use Skype to
make calls to landlines and mobiles.

The Brief

As a Program Manager (PM) you will have responsibility for the API and
interface requirements for a Skype Software Development Kit to be used
by internal and external partners.

As the Program Manager, you are the product owner and are responsible
for translating our toolkit strategy into our latest SDK products. You
work with Senior Program Management to define the SDK architecture and
requirements, representing the customer and bringing your industry
experience to bear on the design of our APIs. Additionally, your
strong communication skills will help you keep your customers
(internal and external) up-to-date on the SDK strategy and
capabilities, while listening and capturing requirements and feedback.

Key Responsibilities

The Program Manager for the Skype Component team is responsible for
the delivery of our SDK and for integration with other services within
Skype. As Program Manager, you :
- will plan and deliver regular releases of the SDK, driving adoption
and evolution of the Skype Component experience,
- work with Quality Engineering and Quality Assurance to ensure
product releases are up-to-par and to prioritize change requests for
defect repair.
- Maintain the product life-cycle and support plan.
- Fill the role of Product Owner in Skype's Agile development process.
- As part of a distributed engineering organization, travel to other
Skype facilities is required. You have a proven track record working
as a part of a distributed team and have the passion and drive
required to provide the vision for your product.


Qualifications

- BS in computer Science or related discipline. MS preferred.
- Minimum of 5 years demonstrated product management work experience
executing and delivering on software engineering projects or 1-year
product management with 4 years software development experience.
- Public facing API design and life-cycle management experience.
- You have shipped a release of a large-scale software application and/or service deployment.
- A solid understanding of operations at Internet scale.
- Experience with web browser technologies, and plug-ins and real-time communications technologies.
- Good understanding of Web based technologies a plus including front-end development platforms (Ruby on Rails, Django, PHP, etc).
- Familiarity with design process, paradigms, principles, and elements.
- Exceptional cross-group/cross-organization collaboration and communication skills.
- Strategic and analytic perspectives complemented by a bias toward action.
- Excellent written, oral communications and interpersonal skills.
- Broad experience with a variety of SDLC’s, including Agile and Scrum, a plus.
- A valid passport and be willing and able to travel internationally
(4-8 times per year)

]]>http://www.microsoft-careers.com/job/Palo-Alto-Program-Manager-Skype-Job-CA-94301/1897237/189723718972372012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSPalo Alto, CA, USJob Category: Sales
Location: Bloomington, MN, US
Job ID: 779350-70400
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Bloomington-Assistant-Store-Manager-Job-MN-55420/1569115/156911515691152012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USEnterprise Architect

Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Bloomington-Enterprise-Architect-Jobs-MN-55420/1128994/112899411289942012-06-15Microsoftfull-timeUSDstarting0BSBloomington, MNJob Category: Sales
Location: Bloomington, MN, US
Job ID: 788975-76962
Division: Retail Stores


Trainer, Microsoft Retail

In the Microsoft Stores, we want to be known for consistently delivering world-class customer service. To accomplish this, everyone on our store teams needs to be highly knowledgeable about the products we sell and have the skills for creating exceptional, memorable customer experiences.

In this role, you will report to the Assistant Store Manager and be responsible for the initial and ongoing training of the store team. Specifically, you will:

Maintain an elite level of product knowledge in all Microsoft retail product and service offerings including software, hardware and services.
Act as a role model by personally delivering customer service experiences that meet and exceed our standards.
Lead the on-boarding experience and conduct all product, service and customer experience training for all new hires. Ensure they understand the Microsoft Store culture and have the skills and knowledge to deliver the best experience in retail.
Provide on-the-floor coaching and feedback for team members.
Be accountable for executing all company-wide training initiatives in your store.
Manage the ongoing training of all store employees, ensuring they continue to develop their customer service skills and stay current on our products.
Identify training needs by analyzing sales results and assessing the skill level of team members.
Partner with store leaders to prioritize in-store training so the team is focused on the right things at the right time.
Track training completion and prepare reports as needed using the Learning Management System (LMS).
Facilitate theater Workshops and coach other team members to lead high-quality, engaging Workshops. Ensure all sessions deliver what’s been promised to customers in the session descriptions.
Partner with the corporate retail training team in the development of training and presentation materials that lead to the premium level of customer experience delivered in the retail stores. Provide ideas and feedback to ensure training is on target and meets the needs of the store. On occasion, assist with the development of new training content.


Additional Skills and abilities needed for success in this role include:
­ Solid knowledge of the Microsoft Store organization and culture
­ Customer focus
­ Strong communication skills, verbal and written
­ Exemplary presentation and facilitation skills
­ Coaching and feedback skills
­ Partnering
­ Strategic agility
­ Planning and execution
­ Drive for results; ability to get a lot done quickly
­ Business analysis
­ Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Experience required:
­ 3-5 Years teaching / training-related experience, particularly facilitating group training sessions and coaching others
­ Bachelor's degree or equivalent work experience
­ High touch customer/sales experience preferred
­ Knowledge of Microsoft software (Windows, Office Suite) required
­ Microsoft certifications a plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

]]>http://www.microsoft-careers.com/job/Bloomington-Assistant-Store-Manager-Job-MN-55420/1780585/178058517805852012-06-15MicrosoftSalesfull-timeUSDstarting0BSBloomington, MN, USJob Category: Sales
Location: Oakbrook Terrace, IL, US
Job ID: 779363-70409
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Oakbrook-Terrace-Technical-Advisor-Job-IL-60181/1569121/156912115691212012-06-15MicrosoftSalesfull-timeUSDstarting0BSOakbrook Terrace, IL, USJob Category: Sales
Location: Oakbrook Terrace, IL, US
Job ID: 779366-70370
Division: Retail Stores

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Oakbrook-Terrace-Assistant-Store-Manager-Job-IL-60181/1569187/156918715691872012-06-15MicrosoftSalesfull-timeUSDstarting0BSOakbrook Terrace, IL, USJob Category: Sales
Location: Oakbrook Terrace, IL, US
Job ID: 779365-70371
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time

Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Oakbrook-Terrace-Product-Advisor-Job-IL-60181/1569139/156913915691392012-06-15MicrosoftSalesfull-timeUSDstarting0BSOakbrook Terrace, IL, USJob Category: Sales
Location: McLean, VA, US
Job ID: 759847-70361
Division: Sales

This Job is eligible for the following work arrangements :Part-Time

Inventory Control Expert
Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri




]]>http://www.microsoft-careers.com/job/McLean-Inventory-Control-Expert-Job-VA-22101/1569088/156908815690882012-06-15MicrosoftSalesfull-timeUSDstarting0BSMcLean, VA, USJob Category: Sales
Location: McLean, VA, US
Job ID: 759846-70360
Division: Sales

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/McLean-Product-Advisor-Job-VA-22101/1569142/156914215691422012-06-15MicrosoftSalesfull-timeUSDstarting0BSMcLean, VA, USJob Category: Sales
Location: McLean, VA, US
Job ID: 788599-76845
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store

]]>http://www.microsoft-careers.com/job/McLean-Product-Advisor-Job-VA-22101/1778971/177897117789712012-06-15MicrosoftSalesfull-timeUSDstarting0BSMcLean, VA, USJob Category: Sales
Location: McLean, VA, US
Job ID: 759849-46841
Division: Sales

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/McLean-Assistant-Store-Manager-Job-VA-22101/1374179/137417913741792012-06-15MicrosoftSalesfull-timeUSDstarting0BSMcLean, VA, USJob Category: Sales
Location: McLean, VA, US
Job ID: 759853-70362
Division: Sales


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/McLean-Technical-Advisor-Job-VA-22101/1569083/156908315690832012-06-15MicrosoftSalesfull-timeUSDstarting0BSMcLean, VA, USJob Category: Sales
Location: Orlando, FL, US
Job ID: 792117-79166
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Orlando-Assistant-Store-Manager-Job-FL-32801/1827959/182795918279592012-06-15MicrosoftSalesfull-timeUSDstarting0BSOrlando, FL, USJob Category: Services & Consulting
Location: Orlando, FL, US
Job ID: 782359-73615
Division: Services & Support


Microsoft Services is looking for a Enterprise Strategic Consultant (ESC) who has a mix of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior-level technology decision-maker discussions related to agility, business value, and technology is also a must. Enterprise Strategic Consultants manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ESC helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, they must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, they’ll help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).

The candidate must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Qualifications:
- 5+ years of current development experience
- Visual Studio .NET development expertise
- Knowledge of XML and web service-related technologies
- Advanced degree or equivalent experience in leading services teams.
- 10+ years of industry or related consulting experience.
- Understand Microsoft technology
- Background to provide leadership in services delivery
- Strong oral/written communication, organization and interpersonal skills
- US Citizen
- Minimum of Secret Clearance or be able to be cleared within 3 - 6 Months

Preferred
- Hands-on experience with BizTalk Server
- Strong knowledge of SQL Server Business Intelligence
- Hands-on experience with SharePoint Server
SS:PSS
782359

]]>http://www.microsoft-careers.com/job/Orlando-Senior-Consultant-Job-FL-32801/1703810/170381017038102012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSOrlando, FL, USJob Category: Services & Consulting
Location: Fort Lauderdale, FL, US
Job ID: 778052-69458
Division: Services & Support


Group’s Purpose:

The LATAM AHQ Microsoft Consulting Services (MCS) regional teams are responsible for driving growth in the business priority areas by strong pre-sales support to qualified consulting opportunities and providing leadership and direct involvement in the delivery and success of complex and large projects across the region. This group provides business and technical thought leadership, while it drives consistency and excellence in execution across the area, as well as communities’ integration. This group is also responsible for driving consulting industry standards and helping the subsidiaries to level and raise competencies.

The AHQ MCS regional teams are organized by business priority areas, such as Dynamics CRM, Office365, the Enterprise Strategic Architecture Program and the Technology Architectural-focused team under the Services Chief Technology Officer (CTO). The objective of the new PMO created under the Consulting Delivery Regional organization is to lead the way from a program and project management perspective in the development of business opportunities and the implementation of large and complex consulting projects fundamentally centered on Tier 1 application developments, Dynamics CRM and ERP solutions, working in close cooperation and shared responsibilities with the 9 subsidiaries conforming LATAM. The PMO will have a flexible scope to incorporate changes in focus linked to corporate strategic direction on the business priorities and being able to incubate new business areas.

In addition the PMO will drive the integration of MCS LATAM capabilities with partners’ ecosystem and the capabilities available through MS Global Delivery in India, as well as incorporating any regional near-shore center that could become available, with the goal of keeping the consulting business competitive, maturing the delivery organization, while maximizing the use of regional and global talent.

Job Description

The PMO Manager will directly report to the LATAM MCS Lead and will be responsible for creating and growing the PMO organization in a model where resources could be scattered across the LATAM region but directly reporting into the PMO Manager. In addition the PMO Manager will operate in a model where management by influence will be fundamental in order to align efforts with the subsidiaries’ Services Leads, Consulting Practice Managers (CPMs), PDRMs, Engagement Managers, Project Managers and Service Sales Executives. Also, the PMO Manager will have a leadership role in front of the entire LATAM project management and engagement management community as role owner for them.

The PMO Manager will have accountabilities for the MCS revenue; MCS profit; resource utilization, customer and partner satisfaction, people management and consulting business grow on the priority areas. The ideal candidate must be results oriented, with passion for customers and focus on people. Someone who has been a practitioner and a leader in the IT consulting field with strong interpersonal skills to connect with different stakeholders.

The PMO Manager will also be a key player in the consulting deal qualification and selection process from a broad business perspective, evaluating and providing recommendations on the financial, risk and strategic convenience of the opportunities.

Qualifications

Bachelor degree preferable on engineering, computer science or business. MBA or equivalent experience preferred.
PMP certification current.
Over 12 years of professional experience leading and implementing complex IT projects, with strong focus on application development, ERP, CRM and systems integration.
Solid experience structuring and leading programs/projects involving off-shore sourcing from India.
Solid understanding of the software engineering process to build and deploy solutions, especially when software factories are used.
Strong knowledge of the application testing processes and their impact on the project plan.
Strong experience articulating and building large and complex business value propositions for customers.
Solid experience on consulting estimation techniques and pricing.
Solid experience dealing and implementing fixed priced projects.
Solid experience using different Solution Development Life Cycle methods.
Solid experience on risk management.
Leadership on customer relationship management and solutions value selling.
Expert level using Microsoft Project.
Experience managing people with direct and indirect reporting lines.
Languages: Fluency Spanish or Portuguese and English.
Willingness to travel abroad about 50% of the time.

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-PMO-Manager-Job-FL-33301/1551717/155171715517172012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Marketing
Location: Fort Lauderdale, FL, US
Job ID: 784742-74112
Division: Marketing

This Job is eligible for the following work arrangements :TeleWork
Microsoft LatAm Regional HQ is looking for an experienced public policy professional to direct the development and deployment of National Plan strategic priorities across the region. This role is responsible for partnering closely with the Area VP, Cloud Director Lead, Public Sector lead and the Area LCA Director and will work across the business, including with the Country Managers in all relevant geographies on their National Plan priorities, as they work with governments to enable public sector sales and promote a favorable environment for Microsoft products and services . The Regional National Plan lead will manage the overall framework and support model for ensuring that the subsidiaries have impacting, locally relevant and prioritized multi-year National Plans in place. The successful candidate will play a critical role in analyzing and anticipating Government priorities and trends and driving company government outreach and policy strategies. The National Plan is a “One Microsoft,” Country Manager-led approach with a strategic 3 year outlook and the goal of securing the long term success of Microsoft’s business in the country. In short, the National Plan is about Relevance, Perception Change, Cloud and Share. We want to change the conversation about Microsoft’s relevance in the country through a focus on a set of programs and activities that address local needs and priorities. Doing so will strengthen our reputation with governments and elites, and we will measure the long-term impact of our work through public sector share gains for specific cloud and platform workloads National Plan Regional Responsibilities will include : Understanding and analyzing key regional and local priorities for governments and key dynamics such as stakeholders, interests and potential outcomes across the Region to determine how Microsoft initiatives can align to the agenda in a thought leadership position Providing leadership and strategic guidance to the subsidiaries on the development and the delivery of a multi-year plan in support of the agenda of the local governments. Identifying areas for ongoing refinement through the course of execution, while also identifying new opportunities as trends begin to emerge among country engagements . Actively seeking to bringing best practices from within the region or from other regions, to help drive global improvements to the team's approach Determining key high visibility priorities for the region emerging from this effort and looking at opportunities to provide regional platform to leverage and amplify the subsidiaries voice and efforts Field Support, Capacity Building and Education Serve as a resource by working closely with the smaller subsidiaries to help define an implementation framework and develop the readiness of the local team to drive impactful execution towards defined objectives. Partner with national plan teams, PR and other segments to define and tell one Microsoft story in the context of national plans and priorities Track progress to towards national plan goals and objectives and partner with subsidiary and leadership to ensure execution This position will place an emphasis on strategy development and planning, cross-group collaboration, field empowerment, and external engagement.. Success will require working with the regional leadership team, LCA, Cloud, and the National Plan key roles holders in the subsidiaries across the organization. A key customer in this effort is the subsidiary Country Manager , who is the National Plan owner with input and support from key people in the subsidiary including Public Sector (NTO Community), LCA and Corporate affairs, Cloud Lead, Public Sector , PR, Citizenship and CSI colleagues.
Microsoft LatAm Regional HQ is looking for an experienced public policy professional to direct the development and deployment of National Plan strategic priorities across the region. This role is responsible for partnering closely with the Area VP, Cloud Director Lead, Public Sector lead and the Area LCA Director and will work across the business, including with the Country Managers in all relevant geographies on their National Plan priorities, as they work with governments to enable public sector sales and promote a favorable environment for Microsoft products and services . The Regional National Plan lead will manage the overall framework and support model for ensuring that the subsidiaries have impacting, locally relevant and prioritized multi-year National Plans in place. The successful candidate will play a critical role in analyzing and anticipating Government priorities and trends and driving company government outreach and policy strategies. The National Plan is a “One Microsoft,” Country Manager-led approach with a strategic 3 year outlook and the goal of securing the long term success of Microsoft’s business in the country. In short, the National Plan is about Relevance, Perception Change, Cloud and Share. We want to change the conversation about Microsoft’s relevance in the country through a focus on a set of programs and activities that address local needs and priorities. Doing so will strengthen our reputation with governments and elites, and we will measure the long-term impact of our work through public sector share gains for specific cloud and platform workloads National Plan Regional Responsibilities will include : Understanding and analyzing key regional and local priorities for governments and key dynamics such as stakeholders, interests and potential outcomes across the Region to determine how Microsoft initiatives can align to the agenda in a thought leadership position Providing leadership and strategic guidance to the subsidiaries on the development and the delivery of a multi-year plan in support of the agenda of the local governments. Identifying areas for ongoing refinement through the course of execution, while also identifying new opportunities as trends begin to emerge among country engagements . Actively seeking to bringing best practices from within the region or from other regions, to help drive global improvements to the team's approach Determining key high visibility priorities for the region emerging from this effort and looking at opportunities to provide regional platform to leverage and amplify the subsidiaries voice and efforts Field Support, Capacity Building and Education Serve as a resource by working closely with the smaller subsidiaries to help define an implementation framework and develop the readiness of the local team to drive impactful execution towards defined objectives. Partner with national plan teams, PR and other segments to define and tell one Microsoft story in the context of national plans and priorities Track progress to towards national plan goals and objectives and partner with subsidiary and leadership to ensure execution This position will place an emphasis on strategy development and planning, cross-group collaboration, field empowerment, and external engagement.. Success will require working with the regional leadership team, LCA, Cloud, and the National Plan key roles holders in the subsidiaries across the organization. A key customer in this effort is the subsidiary Country Manager , who is the National Plan owner with input and support from key people in the subsidiary including Public Sector (NTO Community), LCA and Corporate affairs, Cloud Lead, Public Sector , PR, Citizenship and CSI colleagues.

Minimum Qualifications
8 - 10 years of related experience. Bachelor’s degree required. Master’s degree preferred.
5-8 years’ experience in a related field

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group

Microsoft is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.

LATAMHQJOBS

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-LATAM-National-Plan-Lead-Job-FL-33301/1717345/171734517173452012-06-15MicrosoftMarketingfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Customer Service & Support
Location: Fort Lauderdale, FL, US
Job ID: 783393-73189
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
The LATAM Customer Service and Support Business Unit is responsible to envisioning, design, planning, deployment and delivery management of Customer Services and Technical Support capabilities through diverse contact channels to guarantee an optimal customer experience that provides the best possible response. Customer Service and Support capabilities include but are not limited to: a) processes definition and management, b) operation management, c) readiness deployment, c) system and tools support and d) quality compliance. Contact channels include, but are not limited to, a) phone, b) chat, c) e-mail, d) social media, and e) online self-help.

We are looking for a passionate individual with strong customer service and outsource vendor management skills who wants to become a central part of the LATAM Global Partner Services organization’s service delivery infrastructure. The responsibilities below outline the crucial activities that this role will be accountable to deliver in order to ultimately enable our organization to accomplish key customer service goals:
Manage the relationship between Microsoft and our outsourced Call Center Vendors. Oversee the Vendor’s operation management.
Provide guidance, feedback, and leadership to drive the Vendor to achieve continuous improvement on all operational, quality, and satisfaction metrics.
Oversee Customer Services programs deployment in the Vendor.
Collaborate with Microsoft Global Outsourcing (MGO) who is responsible for vendor contract administration while the SDM is responsible for day to day operations.
Act as a point of contact for vendor to Microsoft and Operations regarding Readiness, Quality, and Training.

The SDM will specifically own the following activities:
Drive improvements through analysis by mining, compiling, and analyzing business data to determine whether operational objectives are being met, (e.g., report development and generation, metrics reporting daily/weekly/monthly, monthly ops/metrics reviews, internal business reviews, and CSAT reporting).
Interface with other groups within Microsoft that are impacted by the vendor's performance.
Ensure that the appropriate policies and guidelines are strictly adhered to.
Drive program from project initiation through delivery
Organize cross functional activities ensuring completion of the program on schedule and within budget constraints. May manage multiple projects.
Partner with Operations, MSLI, Finance, Telecom, Tools, Quality Assurance, Readiness and Global Outsourcing teams to meet objectives.
Manage numerous ad hoc requests each day, including tool issues, policy clarifications, etc.
Manage escalations and drive to resolution
Drive excellence by performing detailed analysis of contact types and Partner satisfaction and determining actions to increase performance.
Review performance data for the purposes of identifying process improvement opportunities.
Deliver capacity planning by determining the resources needs required to deliver service including agents, telephony, and technology.
Work with internal suppliers and clients in order to be ahead of business changes and provide end user feedback early and often.
Drive Internal satisfaction, credibility and trust by developing partnerships with various groups across the business.
Identifying business change requirements due to a new or modified program.
Use agreed upon criteria to determine readiness for go-live and make and communicate go/no-go decision. The SDM is accountable for ensuring that the solution is truly ready for implementation.
Develop and own annual budget along with quarterly forecasts reviews
Own accountability for financial performance of Vendor against budget on a monthly/quarterly/yearly basis

Required Basic Qualifications
Bachelor degree in IT or related field
5+ years contact center and vendor management or related customer service experience
Advance proficiency in Microsoft Office
Excellent communications written and verbal skills / English + Spanish or English + Portuguese
Demonstrated analytical and critical thinking skills

Preferred Basic Qualifications
MBA or Master in related field
8+ years contact center and vendor management experience
Project management and/or Six Sigma certifications a plus

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Partner-Service-Delivery-Manag-Job-FL-33301/1689938/168993816899382012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Sales
Location: Fort Lauderdale, FL, US
Job ID: 781300-72114
Division: Sales

This Job is eligible for the following work arrangements :TeleWork
Data Platform Technology Specialist- Ft Lauderdale, FL
The Greater Southeast District (GSD) has an immediate opening for a Data Platform Technology Specialist. The successful candidate will provide strategic technical leadership supporting Microsoft customers and partners to adopt, deploy, and support solutions based on SQL Server and related Data Management technologies, including Analytics, Reporting, Business Intelligence, Transaction Processing, and Data Warehousing. This person will be critical assisting the Southeast District achieve its SQL Server revenue goals by providing deep technical expertise, effective sales support, and superior customer focus.

Responsibilities:
- Provide strategic technical advice to customers, communicating value-added contributions of MS products and services, including both long term messages about products, technologies, and services, as well as short term positioning for competitive situations or dynamic market conditions
- Provide technical expertise in helping customers evaluate solutions based on your product, while influencing the business decision making process. Must help enterprise customers understand how your products can be applied to drive business value
- Understand the competitive landscape and be able to articulate the competitive differentiators with an emphasis on Oracle and Teradata.
- Understand and be able to effectively communicate the key strengths and functional breadth of Microsoft SQL Server and integration of our product line for development and deployment.
- Drive the business value message of SQL Server through effective business oriented product presentations
- Increase and accelerate SQL Server deployments.
- Drive customer and partner satisfaction for your products and solutions.
- Connect enterprise customers and partners back to the product groups
- Assist with partner and internal sales readiness
- Team with Sales Representatives, Partners, Microsoft Consulting Services and Marketing to meet customer needs.
- Support proof of concepts projects proving Microsoft’s capabilities meeting customer’s requirements.

Requirements/Qualifications:
- Technical pre-sales experience: 5+ years with proven skills and experience.
- Business Intelligence/Data Warehouse experience. SQL Engine and Tuning Skills, SQL Upgrades and Competitive Migrations. Practical knowledge and experience.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Enterprise-Scale: database application development and architecture experience.
- Consultative Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling including but not limited to, strategic planning, risk analysis and business justification.
- Sales Teamwork: High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
- Technical Skills: Deep (level 300/400) working knowledge/experience using SQL Server and its’ major competitors. Microsoft DB certifications preferred.
- Successful candidates will also understand and are able to articulate the Microsoft Application Platform and BI strategy and our integrated innovation story.
- This position is based out of Ft. Lauderdale FL or Tampa, FL
- Travel: Candidates must be able to travel to cover the Southeast District as opportunities warrant. Up to 20% travel required.
- Successful candidates will have a BS/BA degree or equivalent work experience combined with a Microsoft product certification or MCSE.

Sales:EPG;
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Technology-Specialist%2C-Data-Platform-Job-FL-33301/1656540/165654016565402012-06-15MicrosoftSalesfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Sales
Location: Fort Lauderdale, FL, US
Job ID: 787070-75543
Division: Sales


As the Account Technology Specialist, you will be the lead technology strategist on an account team for several of Microsoft’s largest enterprise accounts in the South Florida Market. In this role, you will enjoy unique access (and visibility) to Microsoft’s senior executive team and Microsoft product organizations as you support and advocate the business and technical priorities of these key enterprise customers.

Key Roles & Responsibilities:

Build Trusted Advisor Relationships - both up, down and across customers business with key technical decision makers and business leaders (CIO, CTO, Architect, etc.) to align our customer’s business priorities to our technical capabilities to influence the use of Microsoft solutions to support their business. Deliver positive impact to customer satisfaction results. Partner with the Account Manager to formulate and execute Microsoft long-term strategy for the account while evangelizing Microsoft products, technologies, and solutions to meet strategic initiative and revenue goals for the accounts assigned.

Ø Ability to overlay Microsoft roadmap with customer current and desired Infrastructure utilizing Microsoft’s I/O models
Ø Create, manage, and own sales strategy and deployment of end-to-end Microsoft solutions to CXO-level and technical architect level customers
Ø Serve as the hands-on technical lead on program management for a variety of initiatives ranging from desktop deployments to proof of concepts and specific solutions such as unified communications, in addition to ensuring the successful reference deployment of these solutions.
Ø Identify customer vision and requirements and broker interactions between the customer and the appropriate field specialist roles spanning across the STU, MCS, Premier, & Dynamics, as well as corporate Product Business Groups and Industry Teams to name a few.
Ø Develop and nurture relationships between product groups and customer technology influencers through joint development as well as customer advisory programs.
Ø Possess professionalism and strong executive presence in one-to-many presentations and demonstrations
Ø Identify customer vision and requirements and broker interactions between the customer and the appropriate field specialist roles spanning across the STU, MCS, Premier, & Dynamics, as well as corporate Product Business Groups and Industry Teams to name a few.
Ø Collaborate with the Account Manager to formulate and execute on a strategy to leverage the Microsoft worldwide partner organization to sell Microsoft solutions to and through the account.
Ø Ability to understand deeply complex technical issues but communicate out proposed solutions


The ideal candidate will have a demonstrated ability working with executive level manage at enterprise customer to map IT capabilities to business initiatives with an ability to architect solutions for maximum return on investment to our customers. The successful candidate must be able to articulate the business value of our solutions and position them in competitive scenarios.

Qualifications:

Applicants should have a strong technical background centered on Microsoft technologies with 7+ years of technical sales/presales related experience. A successful track record of leading technology strategy and deployments is preferred. The idea candidate will have strong communication skills and presentation skills with the ability to articulate the advantages of Microsoft technologies to senior business and technical decision makers as well as front-line technologists. A BA/BS or MS degree in Computer Science or related technical discipline, MCSE is preferred. The candidates experience should include broad and/or in-depth knowledge of the Microsoft product stack.

NOTE: Relocation is not available for this position.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Account-Technology-Strategist-Job-FL-33301/1754804/175480417548042012-06-15MicrosoftSalesfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Operations
Location: Fort Lauderdale, FL, US
Job ID: 788815-78449
Division: IT

Microsoft Field IT seeks an IT Manager. This position would be accountable for ensuring delivery of world-class and real-time IT services, field deployment and operation of Microsoft IT infrastructure and services for Microsoft sites in the LATAM New markets (LNM) region, which covers Central America, Caribbean (excepting Puerto Rico), Ecuador, Bolivia and Paraguay, this is a large and complex subsidiary in LATAM with the IT infrastructure and services are critical to the business success. This position will also provide advice on adoption and usage of IT services and technology including but not limited to Network connectivity, telecommunications and telephony, local servers, deskside support and other key IT services. Additionally, this position will play a lead role in planning, delegating, prioritizing, and balancing workload for IT infrastructure support for all sites in the LNM region.

Assist client service to include, but not limited to:
•Telecomm carriers Performance Trending & Troubleshooting
•Implementation work for servers/telecom/network
•Technical IT Showcase
Perform client service to include, but not limited to:
•Escalation Management and resolution of break/fix events.
•Employee Productivity Education / Brown Bags
•Client Communications (reactive - operational/tactical)
•Own Local Telco provider relationship
•Share/capacity management on servers
•Conducting Site Audits/Surveys
•Local Project Execution
Provide client service to include, but not limited to:
•Drive local client Satisfaction
•Assist with local initiatives driving more revenue

Responsibilities
The IT Manager position is accountable for:

Run the Utility: Work with the LATAM Area IT Manager to define IT improvements within the sites and deliver these improvements in line with area commitments and business requirements.

Operational Excellence: A key requirement for our delivery of Site Infrastructure Services. Develop and execute plans for beta products, evangelizing the products. Develop a migration plan to upgrade the sites to the latest release of MS product jointly collaborating with Business Groups on targets, timelines and readiness requirements. This position requires working with the LATAM Area IT Manager Lead to identify productivity challenges onsite and develop and execute productivity plans to meet required targets, as well as provide tactical deployment and support for all IT infrastructure and services including but not limited to internet and WAN connectivity, wireless, telephony, local servers, cabling, and other key IT services. Additionally, this position will play a lead role in planning, delegating, prioritizing, and balancing workload for IT infrastructure support for all assigned sites in the LATAM New markets region.

Optimize IT: Drive accuracy and provide input into the forecasting process of SIS IT Management (+/-3% for IT Push quarterly forecast), support any IT Push budget requirements for the IT Management team in Americas west are met and tracked to. Drive IT Pull budget planning process for Redmond in collaboration with the respective groups in IT and local Finance teams. Support the team Area IT Manager in outages that are not solved using normal escalation processes as well for regional wide outages, acting as a focal point to drive IT Management processes to ensure optimization and alignment for smooth resolution. Ensure the submission of a quarterly IT Newsletter to the business with high quality and relevant content around IT for the Area and ensure quality communication to clients in the subsidiary as well. Manage demand and effective prioritization to optimize the use of the IT Management workforce via resource and capacity management. Drive adoption of new and improved services deployed in the Field through the provision of IT Readiness sessions to increase productivity of the users.

Enable Revenue: Support commercial engagements by providing competitive advantage through the IT Customer Connection program. Promote Microsoft technologies through experience and best practice sharing.

Rhythm of the Business: Contribute to gathering and acting on customer feedback, conducting the Quarterly Business Review, budget planning, monthly reporting, attending team meetings and relevant conferences, Populating and maintaining the business Scorecard. As an IT Manager, the role will also be responsible for the team delivering against key commitments such as IT Showcase and WorkSmarts. This is a high profile role with visibility into a number of key stakeholders- especially in Redmond and within various business units and requires a person astute in communications, prioritization, planning and intimately familiar with key IT functions and tactical hands-on experience. The role must also exhibit customer-focus as well as ability to build strong customer/partner relationships with internal Microsoft Business Units and groups within Microsoft IT.

Process Improvement & Cost Awareness: In order to align with the growth and increasing requirements of the business, agile planning and execution is required. Likewise our focus is of continuously improving processes as well as identifying cost saving/avoidance opportunities for IT services delivered locally.

Strengthen Business Partnership: Formally engage with Business Relationship Managers (BRM) on Condition of Satisfaction (CoS) to identify IT Management components and implement action plan for IT Management Jointly review with BRM business partner surveys (BPS) and customer satisfaction scores across the Area and develop action plan to address issue areas for improvement. Review Account plans by Area on a quarterly formal cadence.

Lead with Innovation Thinking: Support all Corporate IT Dogfood activities through local communication, readiness activities and feedback to Corporate IT. Ensure to analyze the requirements of the area/countries and sites on driving innovation closely collaborating with Corporate IT groups. Develop in collaboration with your peers innovative ways to adoption and deployment, creating scenarios/case studies and anticipating/ modeling how IT may be managed in the future.

Support IT Customer Connection program (ITCC): Support commercial engagements by providing competitive advantage through the ITCC program, promoting Microsoft technologies through experience and best practice sharing during IT Showcase sessions with external customers. Hit ITCC Showcase and CIO event targets and evangelizing and growing the impact of ITCC, engaging with internal Showcase clients to ensure awareness regarding the ITCC services available.

Communications: Formally engage with Business Relationship Manager to support account planning and deliver against conditions of satisfaction. Promote evolution of IT services to internal and external stakeholders. Communication with Service Management to evolve services and address issues. Partner with members of IT Service Management, Facility, Finance, Security to drive excellence in delivery.

Qualifications:
- BS/BA in Computer Science or related discipline (preferred)
- 5+ years of experience in IT with infrastructure management/operations (Networking, Telecomm, Servers), Project management and deployment/adoption of Microsoft technologies (preferred)
- Spanish and English speaking languages
- Strong written and oral communication skills, including presentations abilities for both technical and business audiences. Ability to communicate at all levels in the organization as well as the ability to translate technology solutions into business solutions
- Multicultural experience required and willingness to travel regionally, occasionally abroad.
- Ability to deal with ambiguity and respond to unplanned demand.
- High emphasis and focus on Customer Satisfaction
- MCSE Certification. Excellent knowledge of Microsoft’s core platform and infrastructure components and (preferred)
- MOF Essentials/Training (desirable)
- PMP / Six Sigma training/certification (desirable)
Proven ability to work under minimum/remote supervision

UXIT

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Solution-Manager-3-Job-FL-33301/1812167/181216718121672012-06-15MicrosoftOperationsfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Services & Consulting
Location: Fort Lauderdale, FL, US
Job ID: 790966-78634
Division: Services & Support

Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

This role is all about service delivery management. As the conduit between your customers and our global resources, you’ll manage remote relationships with clients, their relationship with our technology and a range of activities related to improving the operational health of their IT.

As a trusted adviser, you’ll ensure customers are making the most of their technology by creating a bespoke service delivery plan to improve operational stability and performance. An analytical problem solver, you’ll collaborate with internal teams to gain expert knowledge, troubleshoot, drill down into any issues, share opportunities and ultimately provide high level recommendations to our customers. Highly organized, you’ll not only work with colleagues to plan the best course of action - you’ll ensure we’ve teams in place to deliver it too.

It’s your chance to:
Become immersed in a global organization that offers plenty of opportunities to grow
Enjoy access to refreshingly innovative technology
Have the entire Microsoft network at your fingertips
Get out of the office and alongside your clients, whilst building strong connections with internal teams too.
Collaborate with programmatic colleagues across a worldwide organization
Benefit from the mobile technology you need to work flexibly

Skills and qualifications:
3-5 years related experience
Previous Technical Account Manager Experience
Degree or equivalent in Computer Science, Engineering or equivalent
IT industry background, ideally within service delivery
Proved experience in services value selling.
Comfortable working with clients face to face and strong abilities and experience to work with customer remotely
Strong time, costs, project and priority management skills (certification desirable)
Able to plan for and rise to a range of project and customer challenges
Experienced in IT operations and technical infrastructure
Previous training and certification in ITIL
Languages: English, Spanish and Portuguese



]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Technical-Account-Manager-Job-FL-33301/1816320/181632018163202012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Sales
Location: Fort Lauderdale, FL, US
Job ID: 793705-80865
Division: Sales


The Greater Southeast District has an immediate opening for an ATU Manager based in Ft. Lauderdale, FL for an ATU with a balanced business of Major and Corporate (CAS) accounts. Primary responsibilities for the position include the following:
Sales Execution Excellence: Developing a world-class sales culture through highly effective sales management including:
o Solution Sales Execution Excellence: Responsible for Microsoft solution selling fluency through coaching on all the specific MSSP deliverables, the use of cost justified business proposals, and business value based selling principles.
o Disciplined Business Management: Responsible for implementing a monthly District Business Management Framework in the ATU that provides a consistent and predictable Rhythm of the Business (ROB).
o Sales Readiness: Accountable for developing an ATU Sales Readiness Plan and ensuring that it is executed for each individual on the team.
o Infrastructure Optimization Approach: Responsible for execution of Infrastructure Optimization selling approach through ATU resources (AM, SSP, ATS) for all EPG accounts, leveraging partners in the process, and the developing Technology Adoption Roadmaps.
o Rewards and Recognition: Implements effective use of sales rewards and recognition programs across the team and the district.

Customer Satisfaction Management: Delivery of customer satisfaction management plans with our clients, featuring world class execution of standards for the following business practices:
o Creating Account specific Conditions of Satisfaction Agreements with C Level Executives that identify clear conditions, accountability, progress measurement and time lines.
o Conducting Executive Briefings leveraging the EBR All-In-One process.
o Completing Account Plans for each account that is updated quarterly.
o Developing sales professionals into Trusted Advisors for their customers.
o Executing the Global Satisfaction Survey process for each account.

Driving Growth:
o Responsible for achieving/exceeding all revenue attainment to quota and commitment based accountabilities for your ATU.
o Annuity Penetration: Responsible for improving ATU annuity penetration by enabling increased adoption of Core CAL, Enterprise CAL, enterprise products, servers and services as well as executing strong True Up business practices.
o Relationship Services: Responsible for delivering all revenue attainment associated with Architects and Premier for the ATU.
o Driving business discipline through consistent sales pipeline hygiene management in conjunction with Marketing, STU, Services, Industry and other virtual team members.

People Leadership, Development and Satisfaction:
o The desire, ability, and experience in building highly motivated and satisfied employees is critical to the success of this role and a requirement for the position.
o Responsible for achieving/exceeding employee satisfaction goals for the ATU.
o Provides training, coaching and motivating environment for both direct line sales professionals as well as broad virtual based sales professionals.

NOTE: Relocation is not available for this role.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-ATU-Sales-Manager-Job-FL-33301/1877418/187741818774182012-06-15MicrosoftSalesfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Customer Service & Support
Location: Fort Lauderdale, FL, US
Job ID: 793766-80603
Division: Services & Support

This Job is eligible for the following work arrangements :Job Share;TeleWork
The LATAM Customer Service and Support Business Unit is responsible to envisioning, design, planning, deployment and delivery management of Customer Services and Technical Support capabilities through diverse contact channels to guarantee an optimal customer experience that provides the best possible response. Customer Service and Support capabilities include but are not limited to: a) processes definition and management, b) operation management, c) readiness deployment, c) system and tools support and d) quality compliance. Contact channels include, but are not limited to, a) phone, b) chat, c) e-mail, d) social media, and e) online self-help.

We are looking for a passionate individual with strong customer service, management and technical management experience who wants to become a central part of the LATAM Global Partner Service organization’s service delivery. The responsibilities below outline the crucial activities that this role will be accountable to deliver in order to ultimately enable our organization to accomplish key Partner service goals:
- Drive and intellectual horsepower to lead and manage a team of Partner Technical Consultants responding to simple to complex technical Partner issues, pre-sales, architecture and competitive questions.
- Drive the team to help prepare LATAM Partners to sale new products and services
- Manage a geographically disperse team in the areas of hiring, retention, morale and employee development, as well as travel and training budget management
- Provide escalation management for issues raised by the Partner Technical Consultants in the course of their interactions with Partners
- Work with the LATAM region to ensure the team is driving to the LATAM Partner priorities
- Work with Global to implement in LATAM the WPG strategy for Partners
- Interface with multiple stakeholders, for example the LATAM subsidiaries, Global Partners Services, LATAM BG leads, CPE leads, CTS LATAM leads, local HR teams, SMS&P leads and PS& lead
- Ensure appropriate policies and guidelines are adhere to
- Drive excellence by performing detailed analysis of contact types and Partner satisfaction and determining actions to increase performance.
- Identify process improvement opportunities and drive projects to close the gaps
- Work with internal suppliers and clients in order to be ahead of business changes and provide end user feedback early and often.
- Drive Internal satisfaction, credibility and trust by developing partnerships with various groups across the business.
- Identifying business change requirements due to a new or modified program
- Engage in and manage support processes to achieve a high level of efficiency and effectiveness
- Perform other management activities such as preparing justifications for major and/or non-budgeted expenses, arranging for equipment and supplies, identification and facilitation of necessary training, preparation of monthly reports, and team building/morale
- Specific measurements include achieving the team goals of CPE, time to resolution or escalation, response time; maintaining technical and commerce readiness; and, in general participating in the creation of future Microsoft support capabilities for Partners
- Achieve CPE and operational goals as set forth by the role’s business unit
- Will conduct employee performance reviews/evaluations and will conduct regular career planning sessions and one-on-ones with employees
- Conduct interviews with Support and Escalation Engineer candidates to meet staffing requirements
- Will lead, schedule, coordinate daily work priorities, meetings, and projects relevant to the team and unit; address daily issues that affect support at the team and the unit levels
- Will lead and interact about support issues on a cross-site and/or cross-unit basis, including interaction with Escalation Engineers and Support Engineers
- Engage in and manage team processes to achieve a high level of efficiency and effectiveness

Required Basic Qualifications
- Bachelor degree in IT or related field
- 5+ years people management
- 5+ years of technical support or operational experience
- Excellent communications written and verbal skills / English + Spanish or English + Portuguese
- Demonstrated analytical and critical thinking skills
- Coaching and mentoring
- Passion for technology and Partners
- Excellent presentation and communication skills, at an executive level
- Process improvement and change management experience

Preferred Basic Qualifications
- MBA or Master in related field
- 8+ years people management
- 8+ years technical support or operational experience
- Consulting management experience

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Support-Engineering-Manager-Job-FL-33301/1868181/186818118681812012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Marketing
Location: Fort Lauderdale, FL, US
Job ID: 793248-80267
Division: Marketing

This Job is eligible for the following work arrangements :TeleWork
The objective of the Corporate Compete Office is to orchestrate the assessment, prioritization, execution, and review of marketing activities targeted to address competitive threats that span product groups, geographies, and customer segments.

The Corporate Compete Office plays a pivotal role for Microsoft at the Corporate level by building a discipline that is focused on competition and competing to win. Reporting to the General Manager of the Worldwide Business & Marketing Organization, the Compete Office, is accountable to work with the Business Groups, Customer Segment Teams, Public Relations and Marketing groups to prioritize, develop, implement, and monitor a corporate wide competitive strategies for winning market share.

The Corporate Chief Competitive Officer (CCO) is the champion for competing to win across markets globally. As the point person for competitive strategy, the roles involves prioritizing competitive threats and driving strategy and execution across Business Groups and Segments to win-market share and reduce the risk of losing market share. Key focus areas include winning server and desktop share, driving positive perception, securing the next generation, leveraging citizenship efforts and building world class compete muscle in the subsidiary.

The CCO is accountable to deliver the following:
Own the rhythm of the business process including: developing the Compete Scorecard, measure status against the Compete Scorecard, developing and presenting key Compete messages at various corporate and regional marketing events and forums ROB process
Oversight of execution across Compete related metrics across all Business Scorecards including the Compete Business Scorecard
Lead collaboration with the Business Groups, Segments, and Initiatives to develop a globally prioritized list of competitive initiatives
Run the Executive level Compete Council v-team which approves global Compete priorities and approves resources
Define the standard Compete marketing bill of materials (BOM) and facilitate execution of BOM materials with the Field
Run the CCO teams within the Field comprised of 13 Field CCOs and the following Compete execution roles within each Area: Security Lead, Competitive (Platform) Strategy Lead, and Interoperability Lead
Collaboration with the following Field functions: Standards Officers, Technology Officers, and Chief Security Advisors
Ownership of event planning and execution of Global Compete Summits

The CCO directs a cross-collaborative team comprised of Business Groups, Customer Segments Teams, and Marketing Initiatives. The v-team is comprised of the following Corporate BGs, Segments, and Initiatives: Competitive (Platform) Strategy, Interoperability, Security, Mid-Market, Public Sector, Citizenship, Unlimited Potential, Partner, Enterprise, Public Sector, Communications Sector, Original Equipment Sector, Developer, Server & Tools, Information Worker, Windows Client, and Customer Experience.

The cross-collaborative team is accountable for the following:
Ratifying the standard Compete marketing bill of materials (BOM) and facilitate execution of BOM materials with the Field
Recommendation of Corporate Compete priorities related to direct competitive threats across lines-of-business, interoperability threats, security threats, and computing standards threats.
Ownership of execution guidance against competitive strategies to the Field.

The CCO has oversight of engagement among the corporate teams developing the Competitive strategies and deliverables, and the Compete Officers and Leads within the Field.
The responsibilities of the corporate Business Groups, Segments, and Initiatives developing the competitive strategies and deliverables includes:
Spearheading Corporate compete strategies.
Development of, ownership of, and accountability to Compete related Subsidiary and Business Scorecard metrics.
Deliver of BOM materials for each global competitive priority.
Acquisition and analysis of competitive information and marketing intelligence.
Strategy development and execution against product level Compete initiatives.
Driving product changes resulting from Field and marketing intelligence.
Sales team competitive escalation handling by the Segment teams.
Account support related to competitive threats by the Segment teams.

The Corporate CCO will have oversight of the Corporate completive leads which engage with their peers within the Field. The corporate competitive leads are accountable for enabling the Field community specific to each Compete initiative.

The Corporate competitive leads which report directly to the Corporate CCO include:
Field engagement Competitive (Platform) Strategy Initiative Leads
Field engagement Security and Privacy Initiative Leads
Field engagement Interoperability Leads

The Corporate CCO will have dotted line oversight of the Field Chief Competitive Officer (CCO) community. The Field CCO is the champion for competing to win within the subsidiary. As the point person for competitive strategy in the subsidiary, the role involves prioritizing competitive threats and driving strategy and execution across BGs and segments to win-back share. Key focus areas include winning server and desktop share, driving positive perception, securing the next generation, leveraging citizenship efforts and building world class compete muscle in the subsidiary.

The Field CCO is accountable for the following:
Managing the Field Compete team and budget
Running the Area Compete Council
Determining the mix of corporate and local competitive priorities within the Area
Driving the rhythm of the business process within the Area including mid-year reviews
Oversight of Field execution against the Compete Scorecard and Compete related Business Scorecard metrics
As necessary, drive the execution of Compete initiatives
Provide competitive insights from the Sales Pipeline and from marketing intelligence
Define the competitive partner strategy within the Field in coordination with the marketing segments
Full engagement and participation with the Area/Subsidiary leadership teams

The Field CCO leads a team driving the following core execution arms within the region/sub. The priority and mix of these levers will change based on local climate and prioritized issues:
Competitive (Platform) Strategy
Security (TBD for Latam)
Interoperability

Basic qualifications:

10+ years of related experience
MBA, required/Master’s Degree preferred
Formal training in the marketing function, public relations, and project management.
Candidates must have at least 5 years of practical experience in product marketing.
Cross-Boundary collaboration
Dealling with Ambiguity
Impact and Influence
echnology advogacy

Capabilities/Profile:
Senior
Charismatic
Persuasive
Passionate
Decisive Logical
Analytical
Agenda-setting Collaborative
Confident
Action Oriented Entrepreneurial
Assertive
Proactive

]]>http://www.microsoft-careers.com/job/Fort-Lauderdale-Compete-Lead-Job-FL-33301/1858249/185824918582492012-06-15MicrosoftMarketingfull-timeUSDstarting0BSFort Lauderdale, FL, USJob Category: Sales
Location: Mason, OH, US
Job ID: 776846-69123
Division: Sales


The Heartland District is looking for an accomplished, motivated and self-driven sales professional, focused on selling application platform solutions to large healthcare customers located in Southern Ohio and Northern Kentucky with a documented history of meeting and exceeding enterprise sales quotas. The Principal Platform Specialist (PPS) will utilize deep account knowledge and a long term vision to drive large or complex Tier 1 and/or Mission Critical application opportunities in a given set of targeted customers. This will be done by focusing on the C Level executives from IT and Line of Business groups, The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on specific customers’ business needs within the Healthcare vertical.

While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins. The successful candidate will play a leadership role in the virtual sales team (Account Manager, Technical Specialist, Services Executive, and Partner Team) and will require excellent collaboration skills.

Solution Selling experience with Portal, Enterprise Resource Planning (ERP), and/or Business Intelligence solutions is also highly desired. The successful candidate should have demonstrated the ability to develop and maintain CxO-level and Senior Line of Business Executive relationships with Enterprise customers, mapping IT and development solutions to business initiatives. Successful candidates must understand how to manage complex sales cycles and will be expected to work with the virtual sales team and Global Solution Integrators (GSIs) and Independent Software Vendors (ISVs) to identify customer problems, opportunities and requirements and to prospect, qualify and drive closing solution opportunities based on Microsoft’s Platform server products (SQL Server, BizTalk Server, Windows Server, SharePoint Server, Microsoft Dynamics) and tools (Visual Studio, MSDN).

Leadership and Vertical Markets experience in Healthcare is desired.
Qualifications:
- Extensive experience (5+ years) in selling software solutions to large enterprises
- 3+ years selling Platform / ERP solutions
- Demonstrated track record of success in selling complex solutions to large companies.
- Solid understanding of Microsoft server products or complementing solutions.
- Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mould” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).

Skills required include:
- Excellent executive communication skills, strong writing and presentation skills and the ability to direct efforts of cross-functional teams.
- Leveraging partner solutions to continuously find ways to solve customer needs.
- In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.
- Experience in Sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP), Six Sigma, ITIL, CMC etc. certification a plus, or equivalent experience, presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, business process consulting or automation, CRM (Siebel or other), MCSE
- Proven track record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.


Proven experience in the following key areas:
- System and application design
- Solutions Architecture
- Needs Analysis and Envisioning
- In-depth knowledge of competitors
- Understands the customer’s business:

Trusted Advisor:
Works effectively with all levels in the customer organization helping them understand and solve their business problems
Becomes the “go to” person the customer seeks out when new business problems must be solved
Is welcomed by top customer management to discuss new ideas and approaches
Acts as a mentor for less experienced Platform Specialists

A BA/BS and MS degree in Business or related discipline is required with 5-10 Yrs of experience in Consulting, Business-Technical Analyst. Ideal profiled companies include McKinsey, Accenture, IBM, Cap-Sogeti
Location for this role will be in Cincinnati, Ohio or Louisville, Kentucky with 10-20% travel required.

MSUSJOBS
SALES:PPS

]]>http://www.microsoft-careers.com/job/Mason-Principle-Platform-Specialist-Job-OH-45040/1547528/154752815475282012-06-15MicrosoftSalesfull-timeUSDstarting0BSMason, OH, USJob Category: Customer Service & Support
Location: Dallas, TX, US
Job ID: 777115-69513
Division: Services & Support


PREMIER FIELD ENGINEER - Microsoft Systems Center Operations Management (SCOM)

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.
Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.
Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCOM effectively and understand the product configuration, flow and logging in detail. The candidate should understand fully the base OS and SCOM Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), SMS 2003, System Center Essentials and WSUS is desired.
Secondary expertise in at least one of the following: Windows server Operating Systems, clustering, scripting e.g. VB or Powershell, SQL- both management and querying, WMI and IIS. Knowledge of the following would be advantageous: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred, but not required at hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Dallas-PREMIER-FIELD-ENGINEER-SCOM-Job-TX-75201/1553179/155317915531792012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSDallas, TX, USJob Category: Customer Service & Support
Location: Dallas, TX, US
Job ID: 775301-67499
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.
Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should posses a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)
Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

]]>http://www.microsoft-careers.com/job/Dallas-PREMIER-FIELD-ENGINEER-SharePoint-Job-TX-75201/1516506/151650615165062012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSDallas, TX, USJob Category: Sales
Location: Dallas, TX, US
Job ID: 793901-80725
Division: Microsoft Business Solutions


Product Sales Executive
Position Location: Dallas (TX), Seattle (WA), San Francisco (CA) or Los Angeles (CA) - Preference Dallas

This position is responsible for selling Microsoft Corporation solutions to healthcare industry customers. This role requires a sales executive with deep industry and technical knowledge, a solid understanding of a wide range of solution and partner offerings, the ability to call on business executives in major health organizations and a track record in successfully managing and closing complex sales in large enterprise accounts. This individual will be on the forefront of Microsoft's evolution from a recognized leader in the desktop computing to a solutions oriented company that delivers business value.
With the recent acquisition of Sentillion, Inc., Microsoft’s Health Solution Group has a need to expand its existing sales force. Sentillion has been the healthcare industry’s leading company in terms of Identity and Access Management Solutions. The primary focus of this sales position will be on selling HSG’s newest infrastructure-oriented solutions. The product portfolio includes: Vergence and expreSSO. Knowledge of these products and their value proposition is essential.
The position will own the orchestration across several healthcare organizations across multiple states, working closely with an overlay team which can include Partner Managers, Solution Sales Executives, Solution Sales Specialist’s, Industry Managers, Services and Technical Specialists. As such, in order for a candidate to be successful, the ability to work effectively in a team setting and manage multiple opportunities is critical. This position is a software sales based income position and the individual will be measured on the attainment of revenue and bookings across their assigned accounts. This role requires an individual with a deep understanding of Identity and Access Management Solutions and experience selling to and/or working with healthcare enterprise customers. The successful candidate will be expected to expand his/her marketshare in a large territory. In addition, this candidate must have demonstrated work experience with technical understanding of computer software technology and effective presentation skills; strong project management and account development skills; knowledge of the IT industry as well as the business challenges faced by CxO’s, including enterprise customer requirements; understanding of the channel; knowledge of the business drivers for enterprise accounts; excellent communication, presentation and organizational skills; Microsoft and competitive product knowledge. A BA/BS degree in Business or Marketing preferred. This position is based out of Texas, California or Washington

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Dallas-Product-Sales-Executive-Health-Solutions-Group-Job-TX-75201/1870522/187052218705222012-06-15MicrosoftSalesfull-timeUSDstarting0BSDallas, TX, USJob Category: Sales
Location: Dallas, TX, US
Job ID: 789603-77750
Division: Sales


Are you an Executive Level deal maker with a passion to drive new revenue opportunities, increase customer satisfaction and collaborate with our largest business customers?

The US EPG and Volume Licensing team has identified Microsoft’s Software Asset Management (SAM) program as a vital EPG growth component and is seeking a regional SAM Engagement Manager to represent this program on behalf of the Heartland and South Central Districts in the Central Region.

SAM is the infrastructure and processes necessary for the effective management, control and protection of the software assets within an organization throughout all stages of the software asset lifecycle (i.e. requisition, procurement, deployment, and retirement). Microsoft EPG offers SAM Engagements to our customers as a means of:

-Getting Enterprise Customers Compliant: Identifying scope and value of improperly licensed software within the enterprise; and
-Keeping Enterprise Customers Compliant: Providing a Partner’s Software Asset Management insights and best practices to both maximize enterprise’s SAM performance and minimize enterprise’s risk.

Engagements are delivered in a highly collaborative, transparent format optimized for customer value and CPE.

The Software Asset Management Engagement Manager makes it all happen.

In this role, you own overall engagement performance: including partner oversight/management, maximizing engagement return on investment and customer satisfaction. Meeting these success factors will require abilities in qualifying, structuring, managing, and executing engagements end-to-end. Additionally, the successful candidate will be able to persuasively communicate with account/customer teams, and effectively partner with legal and sales to achieve customer and MSFT objectives.

Key deliverables and expectations:
-Executive Level Sales: Ability (with prior documented experience) to sell at the CIO and CFO levels of a large organization.
-Strategic Selling Skills: Able to organize, coach and execute complex sales opportunities across many internal and external contributors.
-Value Based Selling: Able to position challenging messages through a value based solution.
-Deal Maker: Collaborate and assist account team (as required) in closing SAM engagements.
-SAM Pipeline Development: Ability to proactively develop 3:1 (Pipeline Value:Target) SAM Engagement pipeline optimized to drive revenue, engagement return, and SAM practices to the marketplace
-Engagement Execution/Oversight: Deliver end-to-end engagement execution as a core competency of this position
-Partner recruitment/development: Attract and develop competent SAM partners to execute SAM Engagements for EPG customers in your geography
-Relationship Cultivation/Management: Proven record of forming, fostering and maintaining executive level relationships both internally and externally
-High-Impact Communicator: Precision in the execution of persuasive writing and speaking skills.
-Conflict Resolution: Ability to skillfully manage engagement settlement process objective of receiving customer compliance order while also effectively dealing with the internal/external conflict that often accompanies settlement.

Competencies required (demonstrated):
-Conviction and Courage
-Negotiation and Conflict management
-Account Planning
-Influencing Executives and Business Decision-Makers
-Problem solving
-Value selling
-Pricing and Licensing
-Drive for results

Experience and Background:
-5-8 years of related experience
-Deep understanding of our Volume Licensing programs.
-Bachelor’s degree required/MBA preferred
MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Dallas-Software-Asset-Management-Engagement-Manager-Job-TX-75201/1795756/179575617957562012-06-15MicrosoftSalesfull-timeUSDstarting0BSDallas, TX, USJob Category: Sales
Location: Dallas, TX, US
Job ID: 787791-76174
Division: Sales


ERP Solution Sales Specialist (SSP)

The ERP Solution Sales Specialist (SSP) will be a senior sales executive who possesses excellent organizational, communication and proven selling skills in business applications and solutions. The successful candidate will have 5-10 years of solution selling experience, a command of complex sales processes, and experience presenting value propositions to C-level executives. The successful candidate will have an understanding of ERP transformation, organizational change as well as the ERP value proposition (ROI). This role is located in Dallas, TX (North Texas).

As the primary coordinator of the sales process related to business solution sales activities, the SSP is responsible for initiating the sales effort, managing virtual sales team activities, securing and supporting executive communication, developing the appropriate technical, business process, business value messaging, and securing each sale with the appropriate contracts and agreements. The primary measure of success for this position is attainment of a Dynamics ERP revenue quota.

Key decisions made by the SSP are focused on the individual sales opportunities and how these opportunities are qualified and executed. Primary decisions include: use of Microsoft human and financial resources to support business solution sales, messaging and processes that will be leveraged in the sales process and business terms that will apply to a specific opportunity and customer relationship.

In this position the SSP will have regular external communication and maintain professional working relationships with:

- Customers who are interested in understanding and adopting a business solution
- Microsoft partners who can assist with sales and/or solution deployments
- Analysts and consultants who can effectively influence customers & key decision makers

The SSP will need to be able to successfully work in a matrix organization, as they work with multiple teams within Microsoft to execute the sales process, as well as rely on multiple partners to provide expertise and resources to execute the sales process and ensure successful deployment of Dynamics ERP solutions.

Job Responsibilities:
Drive new customer Dynamics ERP sales in the Northern South Central Geography (N. TX, AR, OK) territory.
Build and manage a sales pipeline for Dynamics ERP solutions working with Dynamics partners, Microsoft account managers, ATU members and other Dynamics team members.
Manage complex sales processes according to Microsoft Solution Selling Process, including a varied team of both internal and external partner resources. Detailed opportunity qualification and forecasting is required.
Drive deployment of solutions to achieve customer satisfaction and reference accounts / case studies for future sales.
Develop in-depth understanding of Dynamics ERP and related solutions and the value they bring in solving business problems.
Participate in, and contribute to the Solution Specialist community of their peers.

Requirements and Skills/Qualifications:
The ideal candidate will have at least 5-10 years of direct enterprise selling experience in ERP or LOB applications. In addition, this role requires strong professional communication ability - both written and oral. To effectively execute the business solutions sales process, this individual is required to have a history of successful sales performance, understand sales methodologies, pipeline and forecast execution, sales management, virtual sales coordination and negotiation.

Additional Information:
BA/BS or equivalent work experience required, 20+% local travel is required, and the individual should be based near the Microsoft Las Colinas, Irving, TX location.

Sales:SMSPG

]]>http://www.microsoft-careers.com/job/Dallas-ERP-SSP-Job-TX-75201/1766920/176692017669202012-06-15MicrosoftSalesfull-timeUSDstarting0BSDallas, TX, USJob Category: Services & Consulting
Location: Dallas, TX, US
Job ID: 788900-80059
Division: Services & Support


Dedicated Support Engineer - OCS

Minimum Requirements: This person will be responsible for delivering OCS and Lync technical support and optimization for designated Microsoft enterprise customers. The ideal candidate should have at least 1 year experience with LCS/OCS. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality technical support reactively and proactively to a designated set of strategic Microsoft customers.
Responsibilities: Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Deliver timely and high quality environmental best practices to the customer, moving the customer from a reactive to a proactive stature in LCS/OCS. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and maintain sources of customer information to better facilitate support delivered from a variety of Microsoft resources. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop a relationship with technical directors or lead architects for Unified Communications resulting in more participation in planning and improved satisfaction in support. Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management. Develop a strong working relationship with MCS and field staff at your account that results in increased cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to designated customers. Assist with delivery of supportability reviews for your customers.

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Experience with other UC products (Cisco, Avaya) is a strong plus. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

]]>http://www.microsoft-careers.com/job/Dallas-PREMIER-FIELD-ENGINEER-Job-TX-75201/1852991/185299118529912012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSDallas, TX, USJob Category: Services & Consulting
Location: Dallas, TX, US
Job ID: 788914-77164
Division: Services & Support


Dedicated Support Engineer - OCS

Minimum Requirements: This person will be responsible for delivering OCS and Lync technical support and optimization for designated Microsoft enterprise customers. The ideal candidate should have at least 1 year experience with LCS/OCS. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality technical support reactively and proactively to a designated set of strategic Microsoft customers.
Responsibilities: Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Deliver timely and high quality environmental best practices to the customer, moving the customer from a reactive to a proactive stature in LCS/OCS. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and maintain sources of customer information to better facilitate support delivered from a variety of Microsoft resources. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop a relationship with technical directors or lead architects for Unified Communications resulting in more participation in planning and improved satisfaction in support. Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management. Develop a strong working relationship with MCS and field staff at your account that results in increased cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to designated customers. Assist with delivery of supportability reviews for your customers.

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Experience with other UC products (Cisco, Avaya) is a strong plus. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Dallas-PREMIER-FIELD-ENGINEER-OCS-Job-TX-75201/1784865/178486517848652012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSDallas, TX, USJob Category: Customer Service & Support
Location: Dallas, TX, US
Job ID: 780532-71320
Division: Services & Support


Premier Field Engineer - .NET/Dev

Preferred Location: Dallas
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: .Net Framework 3.0, .Net Framework 2.0, ASP.Net, BizTalk Server, IIS, SQL Server, Microsoft Office SharePoint Server, and Commerce Server 2000, B2C and B2B applications, development with .NET languages, C#, VB.Net, C/C++, XML and scripting, COM/DCOM/COM+, MSMQ, data access technologies, transaction processing, networking. Practical Win 32 user mode debugging and managed code debugging are preferred skills.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred, but not required at hire; however, must be obtained within 12 months of hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Dallas-PREMIER-FIELD-ENGINEER-_NetDev-Job-TX-75201/1611843/161184316118432012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSDallas, TX, USJob Category: Human Resources
Location: Salt Lake City, UT, US
Job ID: 793739-80557
Division: Human Resources


The HSG (Healthcare Solutions Group) HR team is looking for an experienced HR Business Partner to be part of the team that is building the next billion dollar business in healthcare. Curious how it feels to be in an early stage of business? Want to support a business that will truly change peoples’ lives?
The successful candidate will reflect the following attributes:
Proven track record for collaborating effectively across diverse groups
Passion for helping others be successful while also driving change
Successful experience working with technical clients demonstrating effective integration of HR objectives with business strategy
Solid track record of developing and implementing HR projects and programs to drive change, organizational alignment and leadership development
Ability to work well within an HR team to establish and integrate many of Microsoft’s well established people agenda initiatives, in addition to creating new programs and best practices across the organization
In addition to a strong focus on change management, this role will provide opportunity to:
Lead the HR function for the Salt Lake City Caradigm office.
Develop collaborative and effective business relationships with a technical client group
Guide teams through talent planning and influencing strategic organizational design
Design and implement development including NEO and exit process
Influence leaders and coach managers to develop talent and maximize the effectiveness of their teams
Design and partner with senior leaders on coaching and education for all levels of people managers and work with senior leaders on leadership team development and effectiveness
Analyze and present information to management teams that enables strategic and sound business decisions.
Engage with HR Partners to effectively leverage all talent towards driving business results
Additionally the successful candidate will provide leadership and guidance in the areas of employee relations, compensation, performance management and appraisal, general training, diversity, employee recognition programs, MS Poll analysis and career counseling. The HR business partner will manage the annual HR rhythm of business processes such as annual review, annual commitment setting, midyear career discussion, and various reward and recognition programs.


Qualified candidates will have:
5+ years of directly applicable HR experience or an equivalent combination of advanced training and experience in a rapidly changing environment
Demonstrated competence in team development, coaching, employee relations and knowledge of employment laws (i.e. EEOC guidelines, FLSA and ADA) required
Ability to multi-task, embraces ambiguity, recognize trends and identify systemic approaches
Strong oral and written communication skills, excellent project and time management, problem solving, interpersonal and analytical skills
Bachelor’s degree is required; MBA or advanced degree in Human Resources preferred.
This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.




gh.com
cnw
CB:HR

J2WERPM]]>http://www.microsoft-careers.com/job/Salt-Lake-City-HR-Business-Partner-%28HRBP%29-Job-UT-84101/1866064/186606418660642012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BSSalt Lake City, UT, USJob Category: Sales
Location: Salt Lake City, UT, US
Job ID: 794023-80736
Division: Sales


Territory Account Manager - State and Local Government focus in the Colorado, Utah, and New Mexico areas.
The Account Manager is responsible for building trusted customer relationships at the elected official level and agency leadership level across CO/UT/NM area state and local agencies while helping customers realize Platform Value resulting in long-term sustainable growth.
Key drivers include building strong customer / partner relationships as measured through Customer Partner Experience Surveys (CPE), drive double digit net new revenue growth, and driving executive level strategies mapped to solving customers’ key business issues.
JOB RESPONSIBILITIES
Primary Duties:
-Revenue Growth: expanding footprint in accounts through double digit year over year net new growth and capture of competitive account share. Overall Account Strategy-engagement of the virtual teams in strategic planning and deal execution. Develop and execute on 3-5 year strategic plan for each customer.
-Customer Satisfaction--drive year over year increase as measured through Relationship Management Scores. Drive conditions of satisfaction with the customer base and Business Value delivery ensuring customer realizes the value of solution sets based on achieving deployment metrics. Foster and grow relationships with Elected Officials, Agency/Department leadership, C level relationships within IT.
Strategy and Development
- Develops objectives, business plan, and sales strategy for growing Microsoft revenue in assigned accounts.
-Develops, maintains, and disseminates information to virtual team
-Identifies and manages the opportunity pipeline, tracking information in CRM and orchestrating Microsoft resource.
-Develops exceptional knowledge of the customer's organization and business and how MS differentiates itself from competition - understands customer's problems, goals, needs, and issues including the biases and concerns of individual decision makers and key influencers
People Management
-Manages virtual team
-Leads and delegates account development activities to virtual teams to ensure a synergistic, company-wide approach
-Ensures the right people in the customer's organization have access to the right resources within Microsoft
Communication/Business Relationships
-Systematically builds relationships with members of the customer's power base. This will require extensive contact with elected officials and other senior government leaders.
-Positions Microsoft as a strategic partner by communicating Microsoft's vision, capabilities and solutions and gathers evidence to demonstrate superiority of Microsoft solutions over competitive offerings
-Listens to the customer, understands organization and business needs and designs solutions to address needs
-Monitors customer satisfaction
-Champions customer concerns within Microsoft
-Communicates Microsoft's commitment to the customer and industry community
-Seeks out and helps customers define new opportunities
Qualifications

Extensive experience engaging with senior executives within large, enterprise customers is a priority. The Account Manager must have an excellent understanding of the competitive landscape, excellent verbal and written communication, analytical and presentation skills are required. Candidate must possess demonstrated decision making, problem solving, and negotiating skills.
Additional Requirements Include:
A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) and a minimum of 10+ years of enterprise selling experience in large enterprise or Government accounts. Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across Microsoft and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations. A Professional Services Industry background and a strong understanding of Microsoft technologies would be preferred but not required. Candidates will ideally be based in one of the three covered states - NM, CO, UT.

SALES:PS
MSUSJOBS


]]>http://www.microsoft-careers.com/job/Salt-Lake-City-Account-Manager-Job-UT-84101/1870486/187048618704862012-06-15MicrosoftSalesfull-timeUSDstarting0BSSalt Lake City, UT, USJob Category: Operations
Location: San Jose, CA, US
Job ID: 793701-80720
Division: Online Services Division


The Data Center Technical Program Manager is responsible for managing, prioritizing, and turn-up of all client product launches and server deployments for the data center location. This position represents the ultimate technical authority for all server deployments in the data center and works closely with the facilities program manager to ensure a smooth launch and transition of all client properties. They also represent the technical on-site presence of Microsoft when interfacing with vendors and set data center specific priorities for build activity. They act as a quality assurance enforcement officer ensuring all builds and vendor activity is following established standards and processes.

This position requires a detailed understanding of server and IT based technologies with a penchant for process and procedure. In addition to these basic skills the candidate must possess strong written and verbal communication skills, excel at project management and be willing to review in detail the work performed by others to ensure adherence to established standards.

The ideal candidate will have an expert knowledge in the following areas of technology, project management, and possess the following operational skill-sets with prior responsibilities.

Technology Experience

Significant work experience in a production, mission-critical, revenue-dependent, 24x7 server environment.

Significant experience working with server technologies. Experience with HP a Plus!

Extremely detailed knowledge and understanding of installation and troubleshooting core computer components such as memory, microprocessors, and the like.

Extremely detailed knowledge and understanding of installation and troubleshooting of network interface cards and other connectivity components.

Extremely detailed knowledge and understanding of installation and troubleshooting of disk and storage control and management technologies such as RAID controllers, SCSI adaptors, and Host bus adaptors.

Extremely detailed knowledge and understanding of installation and troubleshooting and operation of storage area networks.

Significant work experience in web technologies and large scale web operations deployments.

Significant work experience and understanding of three tier web architecture and the ability to describe web, application, and database functions.

Significant work experience and understanding of the how the Internet works including key concepts of IP addresses, DNS name resolution, HTML,

Significant work experience and understanding of network technologies including Fast Ethernet, Gigabit Ethernet, routers, switches

Significant work experience with racking infrastructure and cabling systems including cable management rigor.

Understanding and knowledge in the differences between CAT5e, CAT6, and CAT6a data cabling standards

Understanding and knowledge in the difference between single mode and multi-mode fiber specifications.

Ability to develop detailed project plans for large-scale server deployments and IT related projects.

Ability to manage, prioritize and successfully execute multiple concurrent mission-critical server deployment projects.

Ability to balance competing demands for resources and adapt to changing priorities.

Perform Quality Assurance function in support of ensuring quality in vendor deployments.

Proven ability to deliver projects on-time and adherence to deadlines.

Proven ability to motivate disparate teams both direct and indirect to solve issues.

Proven ability to prioritize projects and incident handling

Proven ability to apply critical thinking in complex situations.

Communication and Management Skills / Experience

Requires excellent inter-personal, communication and presentation skills.

Proven track record at vendor management in support and labor-based contracts.

Proven track record in process and procedure development and execution.

Provide meaningful and timely reporting for weekly success metrics.

Other Management Responsibilities

Managing vendor relationships and responsibilities for the specific location.

Managing and Setting Deployment priorities for the data center facility.

Managing and maintaining relationship with Infrastructure Services Deployment teams and Service Operations.

Requires a solid grasp of the trends and direction of emerging technologies and their potential application/value to the business.

Responsible for analyzing production operations and initiates corrective actions to ensure operational stability and efficient work-flow.

Develop key understanding of environmental and project level work to provide capacity planning and modeling data.

Initiates and establishes quality standards for the data center and manages those initiatives.

Reporting and Communication Frequency

∙ Data Center Manager - Daily
∙ Facilities Program Manager - Daily
∙ Regional Data Center Manager - Monthly
∙ Director of Data Center Services - Monthly
∙ Director of Deployment Services - Monthly
∙ Director of Network Services - Monthly
∙ Deployment Services Program Management - Daily
∙ Capacity Planning and Standards Program Management - Weekly
∙ Other MSN Data Center Managers - Monthly
∙ Service Operations Management - Quarterly

Candidates must be able to meet all federal government security screening requirements as indicated for this role. Federal security screening requirements call for applicant to verify U.S. Citizenship and pass a fingerprint background check. Additional customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local), as well as the ability to obtain a government personnel security clearance. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.

Required skills:
∙ 4+ years of experience, Internet technology and environment experience
∙ 5+ years of experience, Server technologies experience
∙ 3+ years of experience, Project Management
∙ Bachelor’s degree in Information Systems, Computer Science, or equivalent degree preferred

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


XGFSXDCS:ASJE*LI
O:MSGFS

]]>http://www.microsoft-careers.com/job/San-Jose-Data-Center-Technical-Program-Manager-GFS-793701-Job-CA-95101/1870529/187052918705292012-06-15MicrosoftOperationsfull-timeUSDstarting0BSSan Jose, CA, USJob Category: Sales
Location: Minneapolis, MN, US
Job ID: 785067-74319
Division: Sales


Reporting to the General Manager of Corporate Territory Managed Accounts for the Central U.S., the Area Sales Manager (ASM) for Corporate Territory Managed Accounts for the North Central Area will be responsible for leading a team of experienced sales professionals in over-achieving sales revenue goals, delighting our customers and partners and for continuing to develop/enhance the competencies of the entire sales team.

Specifically, the North Central ASM will be responsible for:

- The execution of all aspects of hiring, developing, coaching/mentoring, appraising, rewarding and holding representatives accountable for assigned job responsibilities and results.
- Coordination with the Managed Partner Sales TEAMs to ensure effective utilization of the virtual TSP program.
- Ensuring virtual account teams collaborate through end-to-end sales engagements, with clarity in roles/process
- Facilitating collaboration across field, partner and marketing teams
- Helping team members establish appropriate rhythm and content of on-going customer relationships
- Providing insight on Corporate Accounts to Marketing; and for guiding her/his TEAM to effectively leverage marketing programs
- Ensuring high quality customer and partner experiences
- Auditing all customer and partner interactions, ensuring value is provided - measured by NSAT scores & renewal rates
- Overseeing our account transition process
- Escalating customer support issues as appropriate & ensure resolution
- Ensuring deployment strategies are in place for owned products in managed accounts
- Ensuring all managed accounts are aware of MS cloud strategy / BPOS offerings
- Delivering consistent and predictable results to the CTM and Central Region businesses.

Locations: Candidates for this position must be located and/or must be willing to relocate to: Minneapolis, St. Louis, or Kansas City
Experience: College Degree plus at least 7 years of experience in software solution sales.

]]>http://www.microsoft-careers.com/job/Minneapolis-CTM-Area-Sales-Manager-Job-MN-55401/1722429/172242917224292012-06-15MicrosoftSalesfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Sales
Location: Minneapolis, MN, US
Job ID: 789410-77291
Division: Sales


One of Microsoft’s largest industry sectors is looking for highly motivated and experienced Industry Market Development Manager with deep experience in the High Tech industry.

The Industry Market Development Manager (IMDM) plays a crucial role in connecting the value and content of Microsoft’s High Tech and Manufacturing Partners to both the internal MSUS sales force as well as to Microsoft’s customer base. The core focus of the Manufacturing & Resources (M&R) team is to drive the sales and adoption of Microsoft Technology and Partner Solutions across Microsoft’s customer base. This is accomplished through direct interaction with Microsoft’s Manufacturing Partners, internal Account Team Units (ATU) and Specialty Team Units (STU) and other field based resources. The success of day to day collaboration with ATU’s, STU’s and Partners, and ultimately, the revenue generated through the sale of Solution Areas will be key metrics for the IMDM. Additionally, IMDM’s play a crucial role in defining, developing, prioritizing, and ultimately executing key sales strategies for the M&R team.

Job Responsibilities:

The IMDM will be a member of the US M&R Industry team covering M&R accounts in the Northcentral District. The IMDM will be responsible for packaging, presenting and selling Partner based M&R Solution Areas. Additional responsibilities will include:

- Build customer satisfaction;
- Drive relationships with Line Of Business Executives in accounts;
- Spend majority of time with Partners and Customers. From a partner perspective, this includes ISVs and system integrators;
- Achieve M&R District Revenue target through the development and execution of an annual business plan within specific Solution Areas;
- Develop close Partner relationships at your accounts and insure desired attach rate;
- Deliver case studies that can be publicly referenced that demonstrate competitive differentiation and/or business value;
- Maintain a pipeline of active Solution Area opportunities;
- Participate and Educate US Field Sales at internal events;
- Proactively build community between peers, Field Sales pure and Field Sales mixed ATU community;
- Demonstrate Industry Credibility through presentations at industry Events/Associations;
- Demonstrate thought leadership and execution sharing for the industry in MSUS;
- Build and manage a monthly pipeline in order to achieve revenue targets;
- Execute on Account/Territory process;
- Maintain accuracy of assigned GSX, Opportunity Management, and Relationship Management data;
- Managing the Rhythm of Business (ROB) that ensures effective collaboration with all constituencies including field sales (e.g. account team units, solutions team units), services, business and marketing organization, business groups (product and marketing), as well as partners (partner alliance managers, field sales managers).
- Provide support and active involvement in Field Sales Industry Unit strategy planning for your IPSS specialty.

Requirements and Skills/Qualifications:

A. The ideal candidate will have 10+ years of proven success in selling and implementing technology solutions to the industry.
B. The successful candidate will also possess strong organizational, executive communication, project management, negotiation, and problem solving skills.
C. He/she must display a strong understanding of enterprise corporate sales needs and the application of the Microsoft sales process.
D. Skills required include: Excellent executive communication skills; deep ISV application knowledge; proficiency in value/solution selling methodologies, competitive product and solution knowledge; business development/technical consulting experience a plus; strong writing and presentation skills; ability to direct the efforts of cross-functional teams.

Additional Information:

A BA/BS is required along with a proven track record of success. Ideally, the candidate holds a masters degree in Engineering or Business

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Minneapolis-Industry-Market-Development-Manager-M&R-Job-MN-55401/1786822/178682217868222012-06-15MicrosoftSalesfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Software Engineering: Development
Location: Minneapolis, MN, US
Job ID: 793253-80211
Division: Server & Tools Business

Are you an experienced software engineer with a passion for great UI design? The Blend team is looking for a Senior Software Development Engineer to help build the next generation of rich user experience design tools. The Blend team delivers products that enable the professional design community to create great user experiences on Microsoft’s client, cloud, and mobile platforms. We are a fast-paced, focused group that delivers both the standalone Blend products and components shipped in Microsoft Visual Studio.

Responsibilities include:
Design of new features and functionality related to rich interactive user interface authoring, content creation, and interoperability with industry standard tools.Implementation of new features at prototype and production code quality levels. Working closely with the test team to ensure high quality and fidelity for all assigned features.Keep abreast of current technologies and industry trends in user experience, tools, and platforms.

Qualifications include:
Coding proficiency in C++, C#, or Javascript.
5+ years Software Engineering experience.
Experience with XAML or HTML.
4 year degree - BS in Computer Science.
Preferred Qualifications include:
Experience in shipping shrink wrapped software preferred.
Specific experience with Microsoft platforms (.net, WPF, Silverlight, Aps/.net, Windows, Windows Phone)
Strong communication skills; able to clearly articulate complex problems and solutions in terms that others can understand.
Strong sense of accountability in meeting commitments and achieving results.
Related experience with 2d & 3d gaming and other graphics platforms helpful.

ST:MSE

]]>http://www.microsoft-careers.com/job/Minneapolis-Software-Development-Engineer%2C-Senior-Job-MN-55401/1855403/185540318554032012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMinneapolis, MN, US
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Minneapolis-Premier-Field-Engineer-MN-55401/1057644/105764410576442012-06-15Microsoftfull-timeUSDstarting0BSMinneapolis, MNJob Category: Software Engineering: Development
Location: Minneapolis, MN, US
Job ID: 793251-80210
Division: Server & Tools Business

Are you an experienced software engineer with a passion for great UI design?
The Blend team is looking for a Senior Software Development Engineer to help build the next generation of rich user experience design tools.
The Blend team delivers products that enable the professional design community to create great user experiences on Microsoft’s client, cloud, and mobile platforms. We are a fast-paced, focused group that delivers both the standalone Blend products and components shipped in Microsoft Visual Studio.

Responsibilities include:
Architectural and technical leadership of feature areas and functionality related to rich interactive user interface authoring, content creation, and interoperability with industry standard tools.
Implementation of new features at prototype and production code quality levels.
Working closely with the test team to ensure high quality and fidelity for all assigned features.
Keep abreast of current technologies and industry trends in user experience, tools, and platforms.

Qualifications include:
Coding proficiency in C++, C#, or Javascript.
10+ years Software Engineering experience.
Experience with XAML or HTML.
4 year degree - BS in Computer Science.

Preferred Qualifications include:
Experience in architectural and technical leadership of software product teams.
Experience in shipping shrink wrapped software preferred.
Specific experience with Microsoft platforms (.net, WPF, Silverlight, Aps/.net, Windows, Windows Phone)
Strong communication skills; able to clearly articulate complex problems and solutions in terms that others can understand.
Strong sense of accountability in meeting commitments and achieving results.
Related experience with 2d & 3d gaming and other graphics platforms helpful.

ST:MSE

]]>http://www.microsoft-careers.com/job/Minneapolis-Software-Developer-Engineer%2C-Principal-Job-MN-55401/1855454/185545418554542012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Sales
Location: Oakbrook Terrace, IL, US
Job ID: 779364-70372
Division: Retail Stores


Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri


]]>http://www.microsoft-careers.com/job/Oakbrook-Terrace-Inventory-Control-Expert-Job-IL-60181/1569196/156919615691962012-06-15MicrosoftSalesfull-timeUSDstarting0BSOakbrook Terrace, IL, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 759446-44695
Division: Windows Division

The Windows Live Web Communications team is looking for a program manager to help us deliver the next generation of protocol support for our award-winning Hotmail and Calendar services.

Hotmail is the largest email service on the planet, hosting over 400 million accounts and receiving over 2 billion pieces of email each day. Windows Live Calendar has tens of millions of registered users. The challenges inherent in building and running these services are immense, and we're looking for a Program Manager who's up to this challenge and who is passionate about having a massive impact on hundreds of millions of users.

In this role, you will work with a team to specify and deliver software for Hotmail and Calendar Protocols, API access and more. Increasingly, our customers are using PC and mobile clients to access our mail, contacts and calendar services, through ActiveSync and other protocols. The growth rate of client access is exhilarating, as more and more mobile users connect to Hotmail. Our challenge is to deliver advanced functionality to rich clients through protocol evolution, and to work closely with the other feature teams to unlock Hotmail’s full potential on a wide variety of devices. We already have a fantastic start, but we're not resting; you can play a pivotal role in what comes next.

The successful candidate must have at least 3 years of program management experience. You should possess great core PM skills (strong customer empathy, attention to detail, proven track record of working with dev/test in a product group, using customer feedback in feature design, and excellent written and oral communication skills). This position requires the ability to influence our product teams and partners through written, interpersonal, and presentation skills, the ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project. Technical experience working with Internet-based services; data center management; networking; Web technologies, such as .NET, ASP, XML/HTML, AJAX or Java Script is strongly preferred.

A BA/BS degree in Computer Science or related technical discipline is required. Specific experience working on web services is preferred.

W:WL
WC:PM
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager-II-Hotmail-Job-CA-94035/1322506/132250613225062012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Customer Service & Support
Location: Minneapolis, MN, US
Job ID: 788910-77100
Division: Services & Support


PREMIER FIELD ENGINEER - Systems Center Configuration Manager (SCCM)

Preferred Location: Minneapolis

In some cases, the position can also be located in another major city in the Central US including Chicago, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the SCCM clients and Site System Servers. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being highly available and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals. A superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail. Applicants should also have similar skills in SMS 2003. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows desktop Operating Systems, Windows server Operating Systems, SQL- both management and querying, IIS. Knowledge of the following would be advantageous: MDT (BDD), Powershell, repackaging applications and virtualization of OS and applications.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Minneapolis-PREMIER-FIELD-ENGINEER-SCCM-Job-MN-55401/1782567/178256717825672012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Sales
Location: Minneapolis, MN, US
Job ID: 727269-23568
Division: Retail Stores

Retail Teacher

Teacher

In the Microsoft Stores, we want to be known for consistently delivering world-class customer service. To accomplish this, everyone on our store teams needs to be highly knowledgeable about the products we sell and have the skills for creating exceptional, memorable customer experiences.

In this role, you will report to the Assistant Store Manager and be responsible for the initial and ongoing training of the store team. Specifically, you will:

Maintain an elite level of product knowledge in all Microsoft retail product and service offerings including software, hardware and services.
Act as a role model by personally delivering customer service experiences that meet and exceed our standards.
Lead the on-boarding experience and conduct all product, service and customer experience training for all new hires. Ensure they understand the Microsoft Store culture and have the skills and knowledge to deliver the best experience in retail.
Provide on-the-floor coaching and feedback for team members.
Be accountable for executing all company-wide training initiatives in your store.
Manage the ongoing training of all store employees, ensuring they continue to develop their customer service skills and stay current on our products.
Identify training needs by analyzing sales results and assessing the skill level of team members.
Partner with store leaders to prioritize in-store training so the team is focused on the right things at the right time.
Track training completion and prepare reports as needed using the Learning Management System (LMS).
Facilitate theater Workshops and coach other team members to lead high-quality, engaging Workshops. Ensure all sessions deliver what’s been promised to customers in the session descriptions.
Partner with the corporate retail training team in the development of training and presentation materials that lead to the premium level of customer experience delivered in the retail stores. Provide ideas and feedback to ensure training is on target and meets the needs of the store. On occasion, assist with the development of new training content.


Additional Skills and abilities needed for success in this role include:
­Solid knowledge of the Microsoft Store organization and culture
­Customer focus
­Strong communication skills, verbal and written
­Exemplary presentation and facilitation skills
­Coaching and feedback skills
­Partnering
­Strategic agility
­Planning and execution
­Drive for results; ability to get a lot done quickly
­Business analysis
­Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)
­Must be able to work your regularly scheduled shift
­Must be able to be mobile throughout the store

Experience required:
­3-5 Years teaching / training-related experience, particularly facilitating group training sessions and coaching others
­Bachelor's degree or equivalent work experience
­High touch customer/sales experience preferred
­Knowledge of Microsoft software (Windows, Office Suite) required
­Microsoft certifications a plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace . mstrt-store-rt


]]>http://www.microsoft-careers.com/job/Minneapolis-Retail-Teacher-Job-MN-55401/1110662/111066211106622012-06-15MicrosoftSalesfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Customer Service & Support
Location: Minneapolis, MN, US
Job ID: 788916-77108
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, Minneapolis, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Minneapolis-PREMIER-FIELD-ENGINEER-PlatformsActive-Directory-Job-MN-55401/1782548/178254817825482012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Services & Consulting
Location: Minneapolis, MN, US
Job ID: 768947-72227
Division: Services & Support

Location: Minneapolis/St Paul, MN

This Senior Technical Account Manager role will be focused on service delivery management for Microsoft Online Services.

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Senior Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the Sr. TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a Sr. TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the Sr. TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.


Key initiatives for this role include:
- Customer Health through Service Delivery Planning & Execution
- Customer satisfaction
- Emphasis is on prevention and consultative advice (ITIL)
- This role is responsible for the management of support services to Enterprise Services customers. Scope and decision making include:
- Manages a diverse and complex scope of support issues
- Works with management only when necessary to resolve sensitive issues
- Solves complex support issues effectively. Escalates as necessary for confirmation of solutions or other options as needed
- Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address
- Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit
- Manages the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust
- Makes good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis
- Decisions sometimes impact immediate group and other related groups
- Determines most effective method of problem resolution by utilizing internal resources when necessary

Key stakeholders and other internal organizations this role will interact with include:
- Consistently demonstrates concise and effective communication with customers and employees
- Occasionally leads sharing of best practices with team community
- Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives
- Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan
- Position relies internally upon GTSC/CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs
- Communicates with and influences Microsoft Services leadership/management at team level
- Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors

Qualifications:
- A minimum of 5 years or more experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry
- Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security
- Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills.
- Contributes to team operational precision by active design of and participation in community initiatives
- Bachelors degree preferred
- ITIL Foundation Certificate preferred

NOTE: Candidates must be able to meet customer security screening requirements as indicated for this role. Customer screening requirements may include additional items such as, but not limited to: specialized agency background checks (either national or local) and fingerprinting. All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks prior to the start of employment and every two years thereafter.

SS:ES
768947

]]>http://www.microsoft-careers.com/job/Minneapolis-Senior-Technical-Account-Manager-Job-MN-55401/1657995/165799516579952012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMinneapolis, MN, USJob Category: Sales
Location: Los Angeles, CA, US
Job ID: 779367-70411
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time

Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Los-Angeles-Product-Advisor-Job-CA-90001/1569183/156918315691832012-06-15MicrosoftSalesfull-timeUSDstarting0BSLos Angeles, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 780312-71683
Division: Interactive Entertainment Business

Microsoft’s Hardware teams consist of progressive, diverse, and exceptionally creative professionals who design, test and manufacture some of the best-loved entertainment devices in the world. Our teams ship tens of millions of hardware products every year including the Xbox 360, Kinect, a full accessories lineup, and more. Microsoft is the destination for the brightest minds in entertainment device design. Be part of what’s next.

Come join a dynamic team and play a key role in the development and verification of the world-class Xbox. We are looking for an experienced Software Design Engineer in Test who can bridge the gap between hardware and software. Your main responsibility is to own validation for the Xbox platform firmware, including working with the Xbox’s different development teams to drive architecture and design.

Key Success Factors include:

- Experience with C and assembly
- Experience with low level system buses/interfaces, such as I2C and UART
- Experience working with prototype hardware
- Experience debugging test failures
- Experience writing test plans and test cases
- Passion about delivering high quality features
- Creative thinker who thinks beyond the spec into how a system might fail
- Some domestic and international travel will be required
- A BS or MS in Computer Science or a related discipline is required

IEBCRjobs
SC:APA

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-IEB-Hardware-Xbox-%28780312%29-Job-CA-94035/1647596/164759616475962012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: User Experience
Location: Mountain View, CA, US
Job ID: 767662-58445
Division: Windows Division

Want to join the team that designed the new Windows Metro style user interface?
Building “Windows 8” - Video #1: ( http://www.youtube.com/watch?v=p92QfWOw88I )

As part of our team of Researchers and Designers, you’ll be a key contributor to the evolution of the Metro style user experience. The user experience research challenges will span interaction methods, hardware form factors and scenarios across Windows, Live, and Internet Explorer - the largest user base in the world. You’ll help us create crafted and principled products that delight people. As a User Experience Researcher on our team you'll become part of the engineering team and partner closely with Designers, Program Managers and the development team to be directly involved in creating new user experiences.

You’ll share the responsibility for ensuring a successful and outstanding user experience for an entire product area and will be expected to:

•Bring a wide range of both tested and innovative research methods to your work
•Execute rapid iterative or benchmarking usability studies and play a key role in making design decisions for the product
•Provide teams with research context and perspective on what will make a product useful
•Triangulate large volumes of instrumentation data with qualitative research insights
•Partner with your team in creating research plans and involve and engage them in your research sessions to ensure its effectiveness
•Develop methods to explore and evolve the desirability of our experiences
•Contribute your research and perspective through the entire product design cycle including planning, execution, and finishing

We're looking for a passionate and innovative User Experience Researcher with five years of hands on experience conducting user experience research. Strong candidates will have the following experiences and qualities:

•An advanced degree in psychology, human-computer interaction, or a related user experience field
•Formal training in user-centered design practices and both knowledge and experience with evaluative methodologies spanning traditional lab studies, field research, and expert review
•A working knowledge of research methods including experimental design, data analyses, and data synthesis
•A strong and demonstrable history of impact and influence on product experience designs, development team partners, and the process of user experience research

Join our influential and established creative team of Researchers and Designers where you will engineer successful and outstanding user experiences through deep integration in the engineering process.

W:PPUE
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-UX-Researcher-Windows-User-Experience-Research-Job-CA-94035/1431576/143157614315762012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Los Angeles, CA, US
Job ID: 779368-70415
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Los-Angeles-Technical-Advisor-Job-CA-90001/1569082/156908215690822012-06-15MicrosoftSalesfull-timeUSDstarting0BSLos Angeles, CA, USJob Category: Sales
Location: Los Angeles, CA, US
Job ID: 779369-70412
Division: Retail Stores


Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri


]]>http://www.microsoft-careers.com/job/Los-Angeles-Inventory-Control-Expert-Job-CA-90001/1569131/156913115691312012-06-15MicrosoftSalesfull-timeUSDstarting0BSLos Angeles, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 770278-64375
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing! (This introduction will be included in your job description by default per your recruiter)

The Mediaroom group within IEB creates the world’s best TV software platform. Microsoft licenses this platform to TV and video service providers so they can deliver world-class live TV and on-demand video (along with enhanced content and applications) across TVs, PCs, and mobile devices - anytime and anywhere, both inside and outside the home.

Mediaroom Applications team is looking for a senior software developer and architect. Responsibilities for this job include designing and implementing a new multi-platform UI and Middleware Framework based on HTML/CSS/JavaScript as well as building TV client software using this framework. A successful candidate will be a generalist with extensive experience developing services and frameworks for consumer applications (Desktop, Web, Mobile platforms). Understanding of embedded systems, television, and DVR is a definitive plus.

Requirements:
- 7-10 years or greater in software development
- Proficiency in Web technologies (HTML, CSS, JavaScript)
- Proven and demonstrable coding & design skills (C++, C#)
- Highly effective communication skills
- M.S. in Computer Science (or equivalent experience)
- Experience with building and using UI frameworks

Come join our expanding team and help us build the future of TV.

What we offer:
- A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work on a true 3-screens-and-a-cloud product.
- A chance to work with one of the best engineering teams in the industry.

PPLSDE

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-IEB-ISS-%28770278%29-Job-CA-94035/1459745/145974514597452012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Los Angeles, CA, US
Job ID: 793287-80263
Division: Server & Tools Business


The Microsoft Cloud and Information Services Lab (CISL) is an applied research group, with researchers and research software development engineers (RSDEs), inside the Server and Tools Business division (STB). We focus on cloud infrastructure, information services, and data marketplaces, working closely with STB product teams and serving as a bridge to related work and groups in MSR and OSD. In particular, we engage closely with MSR teams working in databases, distributed systems and machine learning.

Responsibilities include:
Work with Program Management, Engineering and Test teams to develop Microsoft’s external cloud information services
-Identify and address the fundamental research challenges in advancing the state-of-the-art for Big Data analysis, and elastic, multi-tenanted services.
This position requires individuals who demonstrate strong interpersonal, communication and presentation communication skills.

Basic Qualifications:
PhD in Computer Science, Statistics, Electrical Engineering, or related disciplines.
2+ years of strong background in Databases, Distributed Systems, Information Retrieval, Machine Learning, Statistical Modeling, Optimization, Mechanism Design or related field
2+ years of hands-on experience in C#, C++, or Java
Preferred Qualifications:
1+ year experience with cloud computing technologies such as Hadoop is a plus

]]>http://www.microsoft-careers.com/job/Los-Angeles-Research-Software-Development-Engineer-Job-CA-90001/1858253/185825318582532012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSLos Angeles, CA, USJob Category: Sales
Location: Los Angeles, CA, US
Job ID: 792768-79846
Division: Sales


This Microsoft Corporate Account Manager covers ~25 corporate customers in the greater Los Angeles area. This field sales position owns all aspects of the relationship end-to-end with a world-class specialist team, licensing resources, and partner network to sell with! The Corporate Account Manager (CAM) is a senior level field sales position offers a competitive compensation and benefit package.

Key Responsibilities for the Corporate Account Manager (CAM) role include:

Strong Centrally-Managed Customer Relationships
Account manage a portfolio of ~25 existing customer accounts
Develop Line of Business and CxO contacts in owned accounts; develop customer relationship map; align to customers objectives; conduct regular business reviews

Effective & Actionable Territory & Account Plans
Lead territory & account planning process to achieve revenue, customer satisfaction and scorecard goals; include strategies to win share from competition (Google, Oracle, Open Source/Linux, Salesforce.com, VMware)
Contribute to partner plans aligned to territory/account opportunity
Create/orchestrate profiles for each owned account (leverage tools in order to get information into our CRM system)

Healthy, Predictable Pipeline that Meets or Exceeds Quota Expectations
Prospect and identify opportunities; coach virtual team on how to maximize opportunity generation
Qualify and facilitate the qualification of opportunities
Prepare monthly forecasts and pipeline reports, using Microsoft’s tools and resources

Well-Developed Opportunities and Closed Revenue
Ensure evaluation plans are in place for each opportunity in assigned accounts
Orchestrate internal/partner resources in opportunity sales engagements
Remove obstacles for virtual team members and/or works with Manager to assist with the removal of obstacles
Evangelize Microsoft’s innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions
Ensure 100 level proficiency on positioning Platform/Dynamics solutions & Premier Support
Negotiate and close business in as appropriate to meet/beat quota and scorecard metrics.
Lead or contribute to win/loss reviews with virtual teams

Intelligence Applied Across Accounts
Identify patterns/trends/issues across accounts, opportunities and partner relationships; use this insight to influence marketing campaign plans
Share effective customer engagement solution strategies or approaches with your peers

Qualifications:
10+ years of Enterprise Software Sales Experience
Position/Accounts are located in the greater Los Angeles area
SALES:SMSP

]]>http://www.microsoft-careers.com/job/Los-Angeles-ACCOUNT-MANAGER-Job-CA-90001/1847542/184754218475422012-06-15MicrosoftSalesfull-timeUSDstarting0BSLos Angeles, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 782698-72835
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

The Partner Applications Group within IEB is looking for an experienced Software Development Engineer in Test (SDET) to own automated test and tool development. This individual will play a critical part in the delivery of the best-in-class TV solution on the XBOX and on Windows Phone 7.

Qualifications:
- Deep CS knowledge (data-structures, algorithms, design, C++/C#)
- Deep automated test and tool development knowledge. Deep knowledge of test and tool development methodology
- Deep knowledge of software fundamentals such as security, performance, scalability, etc.
- Passionate about UI development and testing
- Passion about and ability to deliver high quality features and end-to-end scenarios.
- Detail oriented
- Proactive communicator
- Passionate ambassador for product and process quality and delivery in a predictable, controlled, high-quality manner.

For extra benefit:
- Knowledge and experience with TV, IPTV and/or client UI frameworks and UI automation.
- Knowledge and experience with XBOX automated test development and XBOX UI automation.

What we offer:
- A chance to work on a set of extremely visible deliverables (visible at the IEB VP- and President- level)
- A chance to work on XBOX and Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work with one of the best engineering teams in the industry

IEBCRjobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-IEB-Partner-Applications-Group-%28782698%29-Job-CA-94035/1672370/167237016723702012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 774495-69047
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated developer who is passionate about building great products. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in handling huge amounts of data in real time, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape. As part of the social and people search applications team, you will build personalized search features that make the most of huge volumes of social network and web data. If you want to create amazing search experiences that change the industry, this is the place for you.

Candidates should have a solid computer science background (B.S. or equivalent degree) with 8+ years of great software development skills in C# or C++, deep real-world experience with web services, and a successful track record of seeing projects through the complete software development cycle. Good communication skills and dedication to quality are a must, as is a passion for building great end user applications that have great performance at very large scale.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Principal-BING-Job-CA-94035/1547553/154755315475532012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 774492-69050
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated developer who is passionate about building great products. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in handling huge amounts of data in real time, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape. As part of the social and people search applications team, you will build personalized search features that make the most of huge volumes of social network and web data. If you want to create amazing search experiences that change the industry, this is the place for you.

Candidates should have a solid computer science background (B.S. or equivalent degree) with 5+ years of great software development skills in C# or C++, deep real-world experience with web services, and a successful track record of seeing projects through the complete software development cycle. Good communication skills and dedication to quality are a must, as is a passion for building great end user applications that have great performance at very large scale.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-BING-Job-CA-94035/1547513/154751315475132012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 774496-69046
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated developer who is passionate about building great products. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in handling huge amounts of data in real time, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape. As part of the social and people search platform engineering team, you will be critical to building bulletproof systems to process and serve billions of new pieces of information every day. If you live and breathe scalability, reliability, and speed, this is the place for you.

Candidates should have a solid computer science background (B.S. or equivalent degree) with 8+ years of great software development skills in C# or C++, deep real-world experience with web services, and a successful track record of seeing projects through the complete software development cycle. Good communication skills and dedication to quality are a must, as is a passion for building great end user applications that have great performance at very large scale.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Principal-BING-Job-CA-94035/1547471/154747115474712012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 761335-46761
Division: Interactive Entertainment Business

Microsoft is a leader in design of world class entertainment devices. Come join the dynamic XBOX team. We are looking for a highly motivated, self-starter who will thrive in this highly technical environment.

You will be responsible for all facets of silicon development work. The tasks will include: micro-architecture definition, RTL design, logic synthesis, static timing analysis, formal verification, clock domain crossing verification, chip bring up, and system debug. You will also participate in development of functional verification, performance validation, test strategy and debug implementation. On occasion you will evaluate and provide recommendations for technology, IP, and vendor selection. You will develop documentation or work with vendors to complete all required documentation (specs, datasheets, programmer’s model etc).

Requirements:
-BS/MS in Electrical or Computer Engineering or related filed with 4+ years of experience
-Proven track record of successful design of complex multi-million gate ASICs in leading-edge technology
-Experienced in RTL coding. Verilog preferred.
-Knowledge of computer and related VLSI architectures
-Knowledge of logic synthesis and timing analysis, Synopsys DC and Primetime experience desirable
-Skilled in design verification, logic simulation, and formal verification
-Experience with industry standard bus interfaces and integrating third party IP desirable
-Good programming and debug skills
-Highly motivated individual with an aptitude to learn new technology
-Occasional travel

SC:APA
IEBCRJobs

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Engineer-IEB-Hardware-Xbox-%28761335%29-Job-CA-94035/1374193/137419313741932012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 774246-67103
Division: Interactive Entertainment Business

The Xbox Console Architecture team is hiring for a Hardware Security Architect position.

The team is responsible for defining and delivering console architectures from conception through implementation.
The responsibilities include architecture analysis, key technology selection, architecture specification, communication and collaboration with extensive Microsoft teams and partner companies. The ideal candidate should have a broad background in computer architecture with respect to system security, hardware security blocks, SOC architecture and have a working knowledge of how OS, security kernel, driver and application code is designed and impacted by state of the art PC and/or console designs. The candidate should have extensive knowledge of current exploits and countermeasures. The ideal candidate will have be the lead architect and/or implementation lead of hardware security, as well as SOC, and/or CPU designs. The candidate must have taken designs from investigation to end-customer shipment during their career.

Great communication and cross-group/company collaboration skills are a must.

BS in computer technology related field required.

10+ Industry experience preferred.


J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Security-Architect-IEB-Hardware-Xbox-Console-Architecture-%28774246%29-Job-CA-94035/1514184/151418415141842012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 774788-66917
Division: Windows Division


Windows Live is a collection of software and services which are designed to work together to enable users to communicate, create & share memories, and stay connected in the online world. Windows Live includes services such as email & instant messaging, blogs & social networking, photo sharing & digital media, and online storage & synchronization. It also includes services to help protect your loved ones from inappropriate content or the harm caused by spam or phishing attacks.

Because these services work together, Windows Live is more than the sum of its parts. All of these applications & services interact to form a powerful tool in managing & sharing your online lifestyle - both on your PC and your web-enabled phone.

Now is an exciting time to join the Windows Live team and be part of the next revolution and wave of exciting new features. With openings across the team, there’s sure to be the perfect opportunity suited to your specific passion and enthusiasm. If you’re curious for more or would like to check out our products for yourself - please visit us at www.windowslive.com .

Team: Hotmail

The Hotmail team is looking for an experienced, passionate, and motivated Test Developer to join the service management efforts of Hotmail and Windows Live. Our team is responsible for delivering the core Windows Live platform, which provides highly reliable, scalable, fast and cost effective deployment and monitoring system that targets to manage all Windows Live properties. We are looking for a seasoned engineer with a thorough understanding of testing methodologies and processes, a strong passion for quality, the technical acumen to move us forward, and a desire to make a positive change in the product.

Position: Software Development Engineer in Test II

As a Software Development Engineer in Test within Windows Live Experience, you’re a developer who likes to break things. You strive for quality and are focused in improving issues around performance, stress, security, reliability, and more. You’re an advocate for better partner experience, and determined in ensuring we ship a stable and robust product. You have proven success completing multiple product cycles and have skills worth replicating across the organization.

To do this, you’ll partner closely with members of both the development and program management teams to design, implement and test new features. You’ll be responsible for designing, developing and debugging automated tests and the harnesses they run in, investigating and fixing production level issues, interacting with partners & operation teams, and validating the functionality, scalability, and performance. In this role, you will define, drive, and architect the short and long term plans for our platform.

In addition, you will be involved in bug fixing & troubleshooting, code reviews & code coverage, buddy testing, and work collaboratively to resolve issues both within your team and across the broader organization.

Requirements:

Above all else, we’re looking for smart, passionate candidates who have:
3-5 years of experience contributing to complex features or products, ideally including multiple full product cycles.
Proven design, coding, and debugging skills with proficiency in C#, C++, Powershell and T-SQL.
Strong knowledge in data structures, algorithms, object oriented programming techniques and databases.
Good understanding of MSSQL, MS Analysis Services, and PC hardware architecture
A BS/MS in computer science or equivalent industry experience.
An open and collaborative communication style.
An ability to think fast and learn quickly.
A passion for quality.

W:WL
WC:Test
WWL-JOBS

J2W:MONUS1


]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-II-Hotmail-Job-CA-94035/1507274/150727415072742012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 750752-38170
Division: Interactive Entertainment Business

We are looking for a senior candidate that will be part of the core verification team that handles pre- and post-silicon verification for the Xbox group.

He or she will participate in the creation of environment(s) to verify internally developed XBOX IP from definition to silicon validation. The candidate will be responsible for defining and executing unit-level simulation test plans which are portable to chip and emulation environments. A good foundation in verification methodologies, Verilog, OVM and C/C++ is required. Experience in architecture, graphics verification, silicon validation, and the IP development process from definition to gates is a plus.

Requirements:
BS/MS in Electrical or Computer Engineering or related field
Minimum of 8 years of chip verification experience using System Verilog, OVM and C languages

SC:APA

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Verification-Engineer%2C-Senior-IEB-Xbox-%28750752%29-Job-CA-94035/1195054/119505411950542012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 751495-39695
Division: Interactive Entertainment Business

Microsoft is a leader in the design of world class entertainment devices. We are looking for a senior level physical design engineer to work in the dynamic XBOX team. The candidate must have proven experience in leading physical design of complex multi-million gate ASICs. A solid understanding of ‘why’ rather than just ‘execution of flow‘ is required. The candidate must be a highly motivated, self-starter who will thrive in this cutting edge technical environment.

You will be responsible for all facets of implementation at block and full chip level. The tasks will include: floorplaning, place & route, DFM implementation, Low power implementation, DRC, LVS, Power, IR-Drop, EM analysis, static timing analysis, formal verification, chip bring up, and debug. You will also participate in physical design flow development/automation. On occasion you will evaluate and provide recommendations for technology, IP, and vendor selection.

Requirements:
- BS/MS in Electrical or Computer Engineering or related field with 6+ years of experience
- Proven track record of successful design of complex multi-million gate ASICs in leading-edge technology
- Experience in full chip design/tapeout reviews, understanding and justification of any waivers required.
- Experience in evaluating and optimizing implementation flows desired.
- Strong expertise at full chiplevel and block level floorplanning, placement, routing, physical design verification required.
- Knowledge of process technology and spice simulations desirable.
- Knowledge of logic synthesis and timing analysis. Synopsys DC and Primetime experience desirable
- Experience with low power implementation methodologies, physical design required.
- Knowledge of lab validation, debug, high speed IO integration and validation desirable
- Good programming skills
- Occasional travel


J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Engineer%2C-Senior-IEB-Xbox-%28751495%29-Job-CA-94035/1229571/122957112295712012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Operations
Location: Los Angeles, CA, US
Job ID: 793033-80634
Division: IT

Field Solution Manager
The core purpose of the Field Solution Manager is to enable great and user centric connected business experiences in the Field through IT solutions. The Field Solution Manager has a pivotal position in the improvement to the way we do business by being the tie between IT and the Field. In particular, Field Solution Managers are in a unique position to add value for IT and with corporate business partners through their understanding of Field activities and processes, relationships with primary Field licensing stakeholders (e.g. Licensing Sales Specialists and Licensing Marketing Managers), and advocating of Field feedback into the Corporate business and IT teams. The net result of the role is to influence and deploy IT solutions that drive field productivity improvements, revenue, and customer satisfaction for primary stakeholders in the field.

Responsibilities:
The Field Solution Manager role is responsible for working with Corporate and Field stakeholders, to deliver on four key services that align to Microsoft’s solution delivery life cycle, also known as ITLC, including:
Advisory & Planning - identifying and understanding end user business needs, delivering user insights to our corporate partners, and establishing success criteria to address core needs
Requirements & Design - defining end user solution requirements, validating user scenarios, and influencing solution design
Deployment & Readiness - planning for and driving successful deployment across subsidiaries and potentially other end users, ensuring high levels of solution quality from an end user standpoint, and ensuring effective delivery of user readiness
Adoption & Satisfaction - enabling end user business value realization of a solution, enabling measurement of success criteria and user satisfaction, and driving continuous improvements

The Field Solution Manager drives these activities through the role of being a single point of contact for licensing stakeholders in the field as it relates to IT solutions. The role works closely with various Corporate MSIT solution management teams, the WWLP business and regional execution teams, various Regional Operations Center teams (ROCs), and User Experience IT partners across other platform teams, Business Relationship Management teams, and the Strategy & Planning team.

This role will work closely with field licensing stakeholders across multiple countries and time zones with a focus on licensing sales specialists and licensing marketing managers. As well, the Field Solution Manager will also represent the User Experience IT Licensing Solution Management team in driving particular global solutions working directly with key points of contact within Corporate MSIT. The role will also involve flexing to support other functional in areas (such as sales, marketing, services etc.) in a Field Solutions management capacity should the need arise to scale delivery on a priority program.

Qualifications:
- 5+ years of solution, project, process, and/or change management with proven track record of successful delivery in support of Sales and/or licensing field communities.
- Have the ability to support work across multiple time zones.
- Minimum 10+ years’ experience in the IT or software industry or in business/IT consulting services.
- Minimum BS/BA degree in Information Systems, related field OR equivalent business experience; MBA or equivalent preferred.
- Strong verbal and written communication skills, strong interpersonal skills.
•Proven self-starter with a track record of successful entrepreneurial/individual contributor.
•Ability to influence and communicate at senior levels.
- Strong cross-group collaboration skills.
- Strong acumen in technology licensing structures, approaches, and processes.
- Business process design methodology and implementation.
- Willingness to travel at least once a quarter

UXIT

]]>http://www.microsoft-careers.com/job/Los-Angeles-Senior-Solution-Manager-Job-CA-90001/1868117/186811718681172012-06-15MicrosoftOperationsfull-timeUSDstarting0BSLos Angeles, CA, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Los-Angeles-Enterprise-Architect-Jobs-CA-90001/1127875/112787511278752012-06-15Microsoftfull-timeUSDstarting0BSLos Angeles, CAJob Category: Sales
Location: Los Angeles, CA, US
Job ID: 779370-70392
Division: Retail Stores

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Los-Angeles-Assistant-Store-Manager-Job-CA-90001/1569197/156919715691972012-06-15MicrosoftSalesfull-timeUSDstarting0BSLos Angeles, CA, USJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 779358-70407
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time

Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Costa-Mesa-Product-Advisor-Job-CA-92626/1569149/156914915691492012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 772019-66435
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Bing Social team is looking for an experienced search PM who thrives in a bottoms-up, fast paced, highly technical environment. We are looking for a high achiever with a track record of success, who is excited with the challenge to find innovative ways to improve our search products.

As a PM on the Bing Social team, you will be responsible for defining how we integrate social data throughout search. Our team leverages data from other social networking platforms such as Facebook and Twitter to build great search experiences. PMs generate new product ideas, define requirements, and work closely with engineering and marketing to launch features. Though titled "Program Managers," Microsoft PMs function in a similar capacity as Product Managers at other online companies.

Success in this position requires a broad set of experiences and skills, ranging from excellence in engineering, the ability to deeply engage with customers/partners, and to building a collaborative working relationship with development, PM, and test. We are searching for a passionate, creative, highly motivated, self-starting, and get-it-done type of person with great engineering ability, product sense, and interpersonal skills.

Qualifications:
- 5+ years of demonstrated work experience in search and/or consumer web technologies
- Deep understanding of social networking products and technologies
- Strong product/program management and leadership skills, effectively managing projects without direct authority
- Proven track record of shipping highly-scalable and reliable web-enabled services through multiple product cycles while dealing with challenges such as cross-team dependencies, rapid shipping schedules, a constantly evolving ecosystem and competitor landscape
- Superb technical know-how, ability to quickly adapt to new technology and go deep in new focus areas
- Ability to analyze diverse requirements and make recommendations on implementation strategies
- Ability to work independently and in a team to research innovative solutions to challenging business/technical problems
- Strong communication skills (both verbal and written)
- Ability to understand consumer needs and grasp requirements/scenarios
- A Bachelor or Master’s degree in Computer Science or a related discipline

This is an exciting opportunity to drive deeper consumer engagement, increase user satisfaction, and shape the future of Social Search. We look forward to hearing from you!

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:BING
BINGND
XBNGXPM:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager%2C-Senior-BING-Job-CA-94035/1498993/149899314989932012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 765067-53116
Division: Microsoft Office Division


The Outlook for Mac team is looking for experienced software engineers with great experience and potential to join our world-class team of application developers.

We are part of the Microsoft Apple Productivity Experience group (Apex), a highly independent team at Microsoft focused 100% on Mac OS X development. We build and maintain end-to-end ownership of the Mac-native version of Microsoft Outlook; the combined power of the Office suite and the latest Mac technologies presents developers with exceptional opportunities for ownership, autonomy and professional growth.

We recently completed Office for Mac 2011 - the most ambitious release in our history, with the introduction of Outlook for Mac including reengineering an existing code base to redesign and replace the UI using Apple's Objective-C based Cocoa technology, extend the connectivity to Exchange and much more. We are now working on the next release, building an even better Mac-native Office experience for our customers. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family lifeCareer stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)

We’re looking for a motivated engineer who can learn quickly, independently manage priorities and work creatively and energetically. Strong C++ skills are required, familiarity with Objective-C and the Cocoa framework are desired, cross-platform experience preferred. We have a large codebase that is evolving fast; this is an opportunity to influence that evolution and help determine the future of Outlook on the Mac, while growing your knowledge of Apple technologies.

This position is located in our Mountain View, California team where we build PowerPoint, Outlook and core technology. We collaborate closely with teams in Redmond and worldwide to deliver a tightly integrated suite that is the solution for our customers to get their work done on their Mac.

Candidates for this position should have:
* 4 or more years experience with C++
* Experience shipping at least one major product
* BS in computer science (or equivalent)
* Good communication and collaboration skills
* Great passion around shipping software to end-users

Not required, but desirable:
* Experience with XCode, Objective-C, Apple’s Cocoa frameworks or Apple specific technologies, cross-platform development

MOD:OFF
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-Macintosh-Business-Unit-Job-CA-94035/1414293/141429314142932012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 767883-63458
Division: Corporate Research & Development

Come build the structured storage subsystem for a next-generation cloud computing platform!

Our cloud storage incubation team needs experienced software engineers to work on a distributed storage system that scales out without partitioning. As a software developer on the team you will be responsible for the design, implementation, testing, and performance of scale-out storage and transaction processing features. You will contribute to brain-storming sessions and will prioritize work to deliver maximum value to the team.

This team is part of Microsoft's Technical Strategy & Incubation group, which is tackling the most exciting problems in our industry. Our work combines recent advances in storage with those in operating systems, programming languages, networks, and security. We're rethinking computing from the ground up, and incubating ideas with the potential to transform our industry. We work independently of Microsoft's product groups, pursuing strategic opportunities that may be initially impractical for existing products due to legacy demands and business commitments. We run like a well-funded startup within Microsoft.

Successful candidates will have experience with distributed storage platforms, having built and deployed scalable applications or having worked on the infrastructure itself. The proven ability to innovate in a fast-paced environment is required, and a background with traditional systems level development or production-grade codebases is highly desirable.

Additional desirable, but not mandatory, skills include: familiarity with C# and managed runtimes, background building distributed systems or implementing consensus algorithms, knowledge of scalable networking technologies, or experience with large codebases.




CR:SBG
PPLSDE

]]>http://www.microsoft-careers.com/job/Mountain-View-Distributed-Storage-Engineer-Technical-Strategy-&-Incubation-Job-CA-94035/1441076/144107614410762012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 771581-67287
Division: Corporate Research & Development

Cloud computing is in its infancy, and Microsoft's Technical Strategy and Incubation group is tackling the next decade's most exciting problems. From distributed storage to advanced compilers, we're rethinking computing from the ground up and incubating ideas with the potential to transform our industry. We work independently of Microsoft's product groups, pursuing strategic opportunities that may be initially impractical for existing products due to legacy demands and business commitments. We run like a well-funded startup within Microsoft.

As a principal software development engineer on our cloud storage team you will be responsible for the design, implementation, testing, and performance of transaction processing and distributed storage features for our multitenant data processing platform. You will write code in a language like C# that has the performance characteristics of C++. You will contribute to brain-storming sessions and prioritize work to deliver maximum value to the team.

Successful candidates will have experience with traditional databases or transaction processing systems, as well as Big Data or NoSQL platforms like Hadoop or commercial cloud storage environments. The proven ability to innovate in a fast-paced environment is required, and a background with traditional systems level development is highly desirable.

Additional desirable, but not mandatory, skills include: familiarity with C# and managed runtimes, background building distributed systems or implementing consensus algorithms, knowledge of scalable networking technologies, or experience with large codebases.




CR:SBG

]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Software-Development-Engineer-Cloud-Computing-Incubation-Job-CA-94035/1514399/151439915143992012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 774491-69049
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated developer who is passionate about building great products. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in handling huge amounts of data in real time, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape. As part of the social and people search platform engineering team, you will be critical to building bulletproof systems to process and serve billions of new pieces of information every day. If you live and breathe scalability, reliability, and speed, this is the place for you.

Candidates should have a solid computer science background (B.S. or equivalent degree) with 3+ years of great software development skills in C# or C++, deep real-world experience with web services, and a successful track record of seeing projects through the complete software development cycle. Good communication skills and dedication to quality are a must, as is a passion for building great end user applications that have great performance at very large scale.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-BING-Job-CA-94035/1547538/154753815475382012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 777799-69367
Division: Interactive Entertainment Business

Microsoft’s Hardware teams consist of progressive, diverse, and exceptionally creative professionals who design, test and manufacture some of the best-loved entertainment devices in the world. Our teams ship tens of millions of hardware products every year including the Xbox 360, Kinect, a full accessories lineup, and more. Microsoft is the destination for the brightest minds in entertainment device design. Come be part of what’s next.

We are looking for a Senior Electrical Engineer on the Xbox game console development team responsible for the design of the console and derivative products. The position involves working closely with industrial designers, electrical engineers, mechanical engineers, software engineers, test engineers, component engineers, and program managers.

Responsibilities:
- Specifying, designing (schematic capture, PCB layout, BOM, cost analysis), implementing and verifying subsystems on the motherboard
- Development of subsystem requirements by working with team members evaluating different solution options for functionality, cost and risk, developing the solution, implementing it, verifying it and supporting it in production.
- Working with other engineers across disciplines to design, test and debug complex hardware technologies for product development, to meet aggressive cost and schedule goals.
- Learn, analyze and implement new interfaces and subsystems, break down complex issues and collaborate across cross-functional teams to resolve issues in a timely manner. Must be able to plan work and work to a plan, adapting as necessary in a rapidly evolving environment.

Qualifications:
- Minimum BS/MS in Electrical Engineering.
- A solid understanding of core engineering principles, circuit design and analysis is required.
- 10 years of experience designing, implementing, and shipping products of medium to high complexity.
- Solid understanding of core engineering principles, Analog and digital circuit design and analysis are required
- Prior design and implementation, familiarity with PC, embedded system architectures hardware and software
- Design for manufacturing and test experience is required
- Knowledge of high volume consumer electronics design and manufacturing is desired.
- Strong bench evaluation and in-lab debugging skills are required.
- Strong communication skills and must be able to clearly express technical concepts in verbal and written forms.
- Enthusiastic, motivated and self-driven.
- Domestic and international travel will be required.

SC:APA

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Electrical-Engineer%2C-Senior-IEB-Xbox-Hardware-%28777799%29-Job-CA-94035/1549831/154983115498312012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 776233-67996
Division: Windows Division

Senior Software Development Engineering Lead in Test

Team: Hotmail
Windows Live is a collection of software and services which are designed to work together to enable users to communicate, create & share memories, and stay connected in the online world. Windows Live includes services such as email & instant messaging, blogs & social networking, photo sharing & digital media, and online storage & synchronization. It also includes services to help protect your loved ones from inappropriate content or the harm caused by spam or phishing attacks. All of these applications & services in Windows Live interact to form a powerful tool in managing & sharing your online lifestyle - both on your PC and your web-enabled phone.

Hotmail is the flagship communication service in the Windows Live suite and is one of the largest scale online email services in the world hosting hundreds of millions of User mailboxes, serving billions of transactions per day, hosting millions of Gigabytes of storage over hundreds of thousands of hard drives running on tens of thousands of servers spanning multiple data centers. If you have the passion for communication services of such a scale and have the applicable demonstrated skills, Windows Live Web Communications team invites you to join forces with them.

Hotmail team is looking for a smart, strong, energetic, passionate and dedicated Software Development Engineer Lead in Test (SDET Lead) to manage Windows Live Hotmail User Experience testing, owning and driving new features as well as responding to high priority marketing, customers and partner requests. In this position, you’ll be working with a fun, talented team of engineers, helping deliver high quality innovative features to Windows Live Users.

The job Responsibilities include:
- Manage a fun, talented team of Software Development Engineers in Test to deliver high quality releases of various components making up Windows Live Hotmail.
- Design, create and manage the test infrastructure with proper risk analysis to balance agility and stability. Help the team with the automation effort by using/leveraging/porting tools developed by other team members and/or other Windows Live teams to dramatically increase automation coverage, reduce costs, and raise the quality bar of our deliverables to a new level.
- Help manage and contribute to shared engineering excellence principles to constantly raise the bar of quality of engineering practices and engineering infrastructure.
- Analyze, investigate and narrow down the issues uncovered by testing and reported by customers and partners to raise the quality bar on Windows Live Hotmail releases.
- Track bug trends and other metrics and keeping team and test deliverables in sync with development process and deliverables, and maintain a highly productive team over multiple release cycles.
- Assess testing areas, determine proper testing needs for ongoing releases, create and manage test plans for Windows Live Hotmail releases allocating appropriate amount of resources for testing user interface and service features and help with scheduling of the releases.
- Drive test planning for releases that would include User Experience testing, end to end functional, error and security testing, stress and performance testing etc, getting any new test cases/plans written as required.
- Work closely with program management, developers, operations and partners to prioritize and deliver new versions of Windows Live Hotmail.
- Work with Operations to ensure quality deployment of the service on production environment and help assure a very high level of quality of service.
- As necessary, manage vendor and contractor resource engaged locally or remotely on test efforts integrating them as part of the test team.

Requirements:
We are looking for smart, passionate candidates who have
- 5+ years of experience successfully managing test process and resources through product release cycles.
- Deep knowledge in test processes and design and development of efficient test infrastructure.
- Proven design, coding, and debugging skills with proficiency in C#, C++ or an object oriented language.
- Strong knowledge in data structures, algorithms, object oriented programming techniques and user interface design and debugging.
- A Bachelor’s degree in computer science or equivalent industry experience.
- Strong leadership skills with an open and collaborative communication style.
- An ability to think fast and learn quickly with a deep passion for quality.
- Experience in managing a team of three or more employees as a team lead.

You should possess proven leadership skills, strong problem solving and troubleshooting skills, excellent written and verbal communication skills, outstanding attention to detail, strong project management skills and passion for quality assurance. You must have an ability to work in a fast-paced environment that includes an aggressive release schedule. You should be passionate about leading a team, advancing existing and new test methods throughout the industry, solving complex problems and drive issues to resolution, and take pride in being the person that people rely on to get the job done. A thorough understanding of testing methodologies and processes, a strong passion for quality and a desire to make a positive change in a product is a must. Ability to manage and run a highly motivated team is essential. Technical communications skills necessary to communicate with the other discipline leaders are expected.


W:WL
WC:Test
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-Senior-Test-Lead-Hotmail-Job-CA-94035/1525435/152543515254352012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 782533-72829
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated software engineer in test who is passionate about building great products with high quality. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in handling huge amounts of data in real time, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape. As part of the test team, you will contribute to the test and automated efforts for various social features build around huge volumes of social network and web data. If you want to be creative and solve complex automation and testing problems, this is the place for you.

Responsibilities

The responsibilities of such a Software Engineer in Test on the Bing Social team include but are not limited to:
Own the overall quality of the end-to-end social services
Develop state-of-the-art automation framework and tools
Participate in the planning, development and testing of key social features on Bing and provide feedback on testability during design reviews
Improve the efficiency of the entire team through smart tool building
Effectively work with Dev and PM teams.
Monitor health of live site and provide great quality of service

Qualifications for this position include:
∙ 4+ years of professional software testing and development experience of web applications
∙ Strong development skills in C/C++/C#
∙ Proven capabilities in test automation development for complex distributed web applications
∙ Proven track record of helping test and ship products with high quality and performance
∙ Proven design, implementation and debugging skills is required
∙ Excellent oral and written communication skills along with strong team skills are required.
∙ A B.S. or equivalent degree in Computer Science or equivalent industry experience is required.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-II-Bing-782533-Job-CA-94035/1672324/167232416723242012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 783245-73164
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

The Media Platform Development team within the Interactive Entertainment Business (IEB) division is looking for top-notch technical talent to shape the next generation of television and entertainment experiences in Microsoft. We are looking for an experienced and deeply technical leader to kick start our Analytics and Telemetrics team. The team will be responsible for our big data processing efforts and turn the cloud into an electronic brain. Your team will be responsible for identifying the type of data points to collect, building a cloud hosted web service to receive the information and building a cloud based large scale data store. Your team will also be responsible for building Map-Reduce style distributed parallel processing systems to process this raw data and turning data into information that drives intelligent decisions. You will be analyzing data from tens of millions devices and turning into near real time information that shapes the TV experience of the future.

Responsibilities:
- Recruit top talent and build an analytics team
- Architect a cloud based large scale data collection system
- Build a web scale data store to collect raw data from tens of millions of devices
- Collaborate with top Microsoft teams to leverage knowledge and technology
- Network with industry experts to stay on top of latest developments
- Turn raw data into intelligent information
- Visualize telemetric data to support effective operations


Qualifications:
- Experience working in large scale distributed data processing systems such as Hadoop
- Minimum of 7 years software development experience having shipped products with experience in all stages of a release cycle
- Proven ability to lead a high performing team
- Experience with agile development environment
- Experience working in cloud based infrastructure such as Azure or AWS
- A BS or MS in computer science or related discipline is preferred

PPLSDE

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Lead-Software-Development-Engineer%2C-Senior-IEB-Media-Platform-Development-%2878324-Job-CA-94035/1689959/168995916899592012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: User Experience
Location: Mountain View, CA, US
Job ID: 776886-73378
Division: Windows Division

The Microsoft Windows User Experience team in Silicon Valley is seeking exceptional interaction designers to make the Windows Live web services, including Hotmail and SkyDrive, more powerful, engaging, and rewarding to use. This is an opportunity to reinvent how people interact with computers, to turn new technology into positive user experiences, and to deliver a product that reaches millions of customers. If you are inspired by these plans, then this is the team for you.

As a UX Designer, you will work alongside some of the world’s most talented product designers, usability specialists, and software developers to build the next generation of the Windows Live web services. You will help set the vision for future experiences, serving as a user advocate to ensure the highest level of usability, desirability and customer satisfaction. You will research, design, and prototype product experiences that meet demanding quality standards, and you will drive your work through the software development process. You will collaborate with teams across the company to ensure we maintain industry leadership, delivering innovative, exciting and emotionally engaging products.

Candidates should have outstanding skills in designing interaction and visuals for software or the web. We require a proven ability to articulate ideas through high fidelity prototypes. You should be an excellent communicator and presenter, and show experience applying user research throughout the design process. Qualifications include a 4-year degree in industrial design, interaction design, or related field. Industry experience in developing software products for large markets is preferred. Expert knowledge of major multimedia, design, and operating system software (Photoshop, Fireworks, HTML5, Flash, Windows, Office) is expected.

For additional information about design at Microsoft please visit .

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]]>http://www.microsoft-careers.com/job/Mountain-View-UX-Designer-Windows-&-Windows-Live-Job-CA-94035/1694740/169474016947402012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSMountain View, CA, USJob Category: Operations
Location: Mountain View, CA, US
Job ID: 789576-77362
Division: Windows Division


The Windows / Windows Live Service Engineering team is looking for an experienced Service Engineer to work on Hotmail - one of the largest Windows based web sites in the world, with tens of thousands of server assets situated over multiple continents and constantly growing. Operating at this scale provides an immense engineering challenge and requires a unique mindset. It requires a highly skilled and multi-faceted individual who shows the ability to work in a large scale enterprise environment. Working smart is critical in this role, with particular focus given to automation and process optimization.

As part of this team you will be expected to work closely with Engineering peers to contribute to the design, optimization and tuning of the system. This will involve recommending options for tools, hardware and processes based on careful evaluation of KPI's, metrics and trends. You will also be expected to work closely with Developer, Test and PM teams to help drive future improvements in the product. Deep technical skills combined with a strong ability to build partner relations; using these to drive solutions through to completion are the key to being successful in this role.

Duties and responsibilities of the position include but not limited to the following:
- Deep analysis of KPI’s and metrics to identify trends in the service
- Drive product improvement features with relevant partner teams
- Troubleshoot and address service, infrastructure and application issues
- Perform root cause analysis, trend analysis, and postmortems
- Advise on standards and best practices
- Recommend capacity requirements based on KPIs, evolving customer usage scenarios, and anticipated feature releases
- 24x7 on call duties, rotating with other engineers
- Identify, develop and deploy automation solutions to reduce manual and/or human effort.

Required skills:
- At least three years’ experience engineering, troubleshooting and managing web based services/applications
- At least three years’ experience working with Windows in a production environment
- Knowledge of Windows OS internals such as memory management, NTFS file system and paging
- Knowledge of windows performance monitoring tools and metrics
- Strong knowledge/experience of IIS / ASP.Net
- Intermediate (three - five years) knowledge and experience of SQL and clustering technologies
- Web based languages such as HTML, JavaScript
- Understanding of network fundamentals such as the OSI stack and protocols such as TCP/IP
- Scripting experience in one or more languages

Preferred Skills:
- Experience working with large scale sites (>1000 servers)
- Experience or strong knowledge of Windows Server 2008 R2
- PowerShell (particularly PowerShell 2.0) a major plus
- Low level / kernel mode debugging & working with memory dumps

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]]>http://www.microsoft-careers.com/job/Mountain-View-Engineering-Service-Engineer-II-Windows-Live-Job-CA-94035/1789061/178906117890612012-06-15MicrosoftOperationsfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 789533-77642
Division: Server & Tools Business


Interested in joining a Microsoft Windows engineering team that is delivering a highly technical version 1 software project? The RemoteFX sub-unit of the Remote Desktop Virtualization (RDV) team is looking for a Senior Software Engineer. The RemoteFX engineering team will deliver the next generation Remote Desktop Clients on various platforms. As a Software Engineer on the RDV team you will have the opportunity to tap into technical challenges that run as deep as the Windows kernel, all the way up to deployment, networking, manageability, and end-user experience.

Qualified candidates will have a minimum of 5 - 7 years of software engineering experience. Ideal candidates will have knowledge of C/C++ programming, experience with networking, graphics or user-interface design, experience with Windows internals, strong problem-solving and design skills, and experience developing commercial software. Experience with RDP and OpenGL a plus.

Requirements:
•BS in Computer Science/Engineering or related field
•5+ years of software engineering experience
•Must have strong problem-solving and excellent design skills
•Proficiency in C/C++
•Experience with Windows Platforms and development a plus

ST:WS
ST:WSV

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Job-CA-94035/1793457/179345717934572012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 788784-77909
Division: Online Services Division


Bing Information Platform and Experiences (IPE) team is recruiting an outstanding developer to join the Platform team. The job will include being an integral part of team in the execution of targeted R&D aimed at creating the building blocks for cloud-based, intelligent, conversational, spoken dialog systems that drive the convergence of the three screens of Microsoft products (desktop, mobile, TV).

In the Bing IPE Team, we operate with a hungry, startup mentality: Plan, Execute, Observe, Revise, Do it again … quickly. We’re looking for a Software Design Engineer who is self-motivated, self-directed, and able to work in a fast changing environment to help us maintain our momentum and redefine conversational understanding experience for the end user. This position will drive the detailed technical design/implementation of key features through to delivery and sustained operability, as well as collaborate with senior technical leaders in the team to define and refine larger architectural efforts. You will receive broad exposure to web application development in a high-scale, high-energy team that will be moving as fast as possible to deliver innovative, industry-leading features.

This position is located in our Mountain View, California team where we build speech related intelligent experiences and platforms. We collaborate closely with teams in Redmond and worldwide to deliver a tightly integrated solution for the end consumers.

The skills and experience we are looking for include:
A minimum 7 years of engineering experience owning feature design, development, releasing and sustaining.
Solid programming skills in C/C++ or C#
Solid architectural skills backed up by implementation experience.
A strong platform/API design, problem solving skills and data analytical skills.
A demonstrated ability to ship high-quality software on time.
Great communication skills and proved track record of successfully managing cross-group relationships and dependencies.
Proven track record of getting things done.
Background with task completion platforms a definite plus.

A BA/BS degree in CS or related technical discipline is required

O:IPE
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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II%2C-IPE-788784-Job-CA-94035/1799727/179972717997272012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 765082-52919
Division: Online Services Division


Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated coder who is passionate about building great user experiences. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in JS, HTML, and C#, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape.

Candidates should have a solid computer science background (B.S. or equivalent degree) with great software development skills in C# or C++, deep real-world experience with HTML/CSS/Javascript, and a successful track record of seeing projects through the complete software development cycle. Experience withASP.NET MVC, as well as experience building social apps, is ideal but not required. Good communication skills and dedication to quality are a must, as is a passion for building great end user applications that have great performance at very large scale.

O:Bing
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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Principal-BING-Job-CA-94035/1407200/140720014072002012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785888-74545
Division: Windows Division


Join the Microsoft Windows Live team, working on large scale Internet Services, at the forefront of Microsoft’s Software plus Services vision!

You will design and build a "Mega Scale" service in the Windows Live Web Communications group (Hotmail, Calendar, IM, Voice, Documents, Mobile, etc.). This isn’t just some large web-site. The service’s implementation ranks among the world’s largest and most cutting edge systems, spanning across data centers around the world. Come contribute to the core web application which comprises the bulk of the user experience, and innovate on what it means to communicate in the new millennium!

To give an idea on the orders of magnitude involved:
* 10 human operators
* 100,000 computers
* 1,000,000 disks
* 1,000,000,000 users speaking 100 languages
* 100,000,000,000,000,000 bytes of stored data (100 petabytes)

This position requires a deep interest in web development and web security, and strong knowledge of distributed computing concepts such as: fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, and scalability.

Candidates must have a thorough knowledge of web development technologies like JavaScript, CSS, HTML, and ASP.Net, and a modern garbage collected language such as C# in addition to strong writing and communication skills.

Do you want to change the way people use the Internet? Do you want to impact half a billion people-overnight and multiple times per year? Do you want unrivalled experience working with one of the largest and most popular distributed systems in the world? Come join us!

W:WL
WC:Dev
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-%28SDE%29-II-Job-CA-94035/1733887/173388717338872012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 783870-74308
Division: Interactive Entertainment Business

Are you Passionate? Are you Fearless? Are you Audacious? Looking to work on the bleeding-edge of technology and (re)define the world of Interactive Entertainment?

We are the Xbox team that is working on revolutionizing video discovery experience by leveraging advanced computer vision technology. We are building the next generation video indexing engine and are looking for a passionate and talented software engineer with strong database/datastore (e.g. big table) experience to join the team. We work in an agile, collaborative startup environment and need passionate engineers capable of spanning the entire technology stack.

You will work closely with a high callable engineering team and will maintain and evolve existing database implementation on PostgreSQL and Hbase/Hadoop on unix systems. You will also work on incrementally migrating the data layer over to Microsoft technologies (windows/SQL server, Azure etc).

Qualifications
- BS in Computer Science or similar Engineering degree
- At least 5+ years of experience in software development
- Extensive software development experience in more than one of following technologies Java/Perl/Python/C/C++/C#
- At least 3+ years of experience as a SQL Database Engineer
- Experience and knowledge in designing scalable and failover database systems
- Extensive experience with PostgreSQL, SQL Server, Mysql or Oracle
- Excellent written and verbal communication skills
- Experience with both Unix and Windows platforms
- Demonstrated ability in handling complex technical issues and providing timely solutions

IEBCRJobs

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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-IEB-Xbox-%28783870%29-Job-CA-94035/1722532/172253217225322012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785891-74548
Division: Windows Division


Join the Microsoft Windows Live team, working on large scale Internet Services, at the forefront of Microsoft’s Software plus Services vision!

You will design and build a "Mega Scale" service in the Windows Live Web Communications group (Hotmail, Calendar, IM, Voice, Documents, Mobile, etc.). This isn’t just some large web-site. The service’s implementation ranks among the world’s largest and most cutting edge systems, spanning across data centers around the world. Come contribute to the core web application which comprises the bulk of the user experience, and innovate on what it means to communicate in the new millennium!

To give an idea on the orders of magnitude involved:
* 10 human operators
* 100,000 computers
* 1,000,000 disks
* 1,000,000,000 users speaking 100 languages
* 100,000,000,000,000,000 bytes of stored data (100 petabytes)

This position requires a deep interest in web development and web security, and strong knowledge of distributed computing concepts such as: fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, and scalability.

Candidates must have a thorough knowledge of web development technologies like JavaScript, CSS, HTML, and ASP.Net, and a modern garbage collected language such as C# in addition to strong writing and communication skills.

Do you want to change the way people use the Internet? Do you want to impact half a billion people-overnight and multiple times per year? Do you want unrivalled experience working with one of the largest and most popular distributed systems in the world? Come join us!

W:WL
WC:Dev
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-%28SDE%29-II-Job-CA-94035/1733922/173392217339222012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 780197-75560
Division: Online Services Division


Senior Scientist

Speech at Microsoft team is recruiting an outstanding Scientist to join the Core Speech Science & Engineering team. The job will include leading a team in the execution of targeted R&D aimed at creating the core model for cloud-based, intelligent, conversational, spoken dialog systems that drive the convergence of the three screens of Microsoft products (desktop, mobile, TV).

We are looking for a high achiever with a deep R&D background in Speech & Language that is characterized by concrete contributions that have advanced the state of the art of either commercial or academic spoken language systems. As the leader of the Conversational Understanding science team, you will help drive the development of conversational modeling and dialogue systems as enabled by one of the world’s largest speech & language feedback loops. You enjoy working across organizational boundaries to collaborate in leading innovation and creating vision. You are up to the technical & competitive challenges of a fast moving technology impacting many of Microsoft’s key businesses.

Essential attributes and competencies include: * Excellence in scientific thinking and execution with a deep understanding of multiple areas of current speech & language research. * A proven track record of creating and directing measurable improvements in speech & language technology. * A passion for new UI paradigms incorporating speech & language technologies. * Ability to own and drive experimental definition, investigations, development and ultimately be responsible for the performance of key scenarios that enable the release of new Microsoft products and services.

Additional qualifications for this position include:
PhD in CS/EE (with a focus in one or more of Spoken Dialog Systems, Machine Learning, Language Modeling, Discourse Modeling, Inference and Reasoning) or equivalent experience.
9+ years of Speech R&D in an Academic or Commercial setting.
Software development skills, aptitude for software algorithm design and coding.
5+ years of experience in C/C++ and programming with scripting languages are highly desirable.

MOD:SPE
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Senior-Speech-Scientist%2C-Speech%2C-780197-Job-CA-94035/1754671/175467117546712012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 783464-73205
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Come join a team where you can help make Bing more social by connecting searchers with their friends to help them make decisions! The Bing Social team is stretching the boundaries of what users expect from search engines.

We’re looking for a smart, highly motivated software engineer in test who is passionate about building great products with high quality. We offer a fun and fast-paced team working on some of the largest scale applications on the web, with big challenges in handling huge amounts of data in real time, lots of opportunities to get your ideas seen and shipped, and the ability to work closely with top minds working across the search technology landscape. As part of the test team, you will contribute to the test and automated efforts for various social features build around huge volumes of social network and web data. If you want to be creative and solve complex automation and testing problems, this is the place for you.

Responsibilities

The responsibilities of such a Software Engineer in Test on the Bing Social team include but are not limited to:
Own the overall quality of the end-to-end social services
Develop state-of-the-art automation framework and tools
Participate in the planning, development and testing of key social features on Bing and provide feedback on testability during design reviews
Improve the efficiency of the entire team through smart tool building
Effectively work with Dev and PM teams.
Monitor health of live site and provide great quality of service

Qualifications for this position include:
∙ 2+ years of professional software testing and development experience of web applications
∙ Strong development skills in C/C++/C#
∙ Proven capabilities in test automation development for complex distributed web applications
∙ Proven track record of helping test and ship products with high quality and performance
∙ Proven design, implementation and debugging skills is required
∙ Excellent oral and written communication skills along with strong team skills are required.
∙ A B.S. or equivalent degree in Computer Science or equivalent industry experience is required.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-Bing-783464-Job-CA-94035/1691800/169180016918002012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 785414-74567
Division: Online Services Division


What we’re building:

The AdCenter Contextual advertising team is building a state-of-the-art ad delivery system that is designed to show the most relevant ads to the millions of users who visit Microsoft, Yahoo and other web pages and the ever-growing list of people using Windows Phone 7 devices.

How we are building it:

We recognize that to be competitive in today’s services markets you have to be able to move quickly to respond to the ever-changing marketplace. We deploy new functionality every few weeks and we’d like to move even quicker. New features and improvements are tested on slices of our traffic and proven for effectiveness before being rolled out to all users. Not all changes are worth keeping, but that’s OK.

How we test software:

We believe that features aren’t complete until the automation to validate them is also complete. We believe that those features should never be allowed to break any of our existing test cases. We believe that the best test strategy is one that doesn’t require a hand-off to validate a set of changes. We believe that test cases from inception to regression should be tracked in source code. We believe that software that passes all of our automated quality gates should be able to be deployed to production. We are constantly looking to improve the efficiency of our testing system and methodology. We aren’t done improving until we can validate and ship to production any set of changes, features or bug-fixes in minutes, not days, weeks or months.

Who we are looking for:

We are looking for people who see inefficiency and want to make it go away. We are looking for people who love to examine problems and solutions and prove that the solutions work as designed. We are looking for people who view every testing task as an engineering problem. We are looking for testers who strive to make their development team as efficient and effective as possible.
If all of this sounds like a good fit for you, then join the Contextual Advertising team at Microsoft. We’re looking for testers to help our team build a more relevant, targeted, task based and social ad system. Our team is located entirely in Silicon Valley.

The Contextual Advertising team is Microsoft’s counterweight to Google’s AdSense program. We analyze the content of pages across the web to determine which ads would be most relevant for each page we see. Having completed the search deal with Yahoo, we now have a much bigger base of search advertisers to draw from and big plans for how we’re going to dramatically grow this business over the coming years.

The Contextual Advertising problem space encompasses some of the biggest & most comprehensive problems in Computer Science including Machine Learning, Data Mining, Big Data, Large Scale Distributed Computing, Geographical Scale, Service Deployment and Management. Further there are large Mathematics and Economic problems like Optimization, Probability Theory, Auction Theory, Game Theory, and Behavioral Targeting. Most of these problems require fast moving development and experimentation which will stress the ability of the Test team to ensure quality in a fast iterating environment.

Primary responsibilities for this position include:
- Analysis of current and future needs of our end-to-end testing infrastructure with an eye towards identifying the most pressing needs of this system. The overall goal of this analysis is to build systems and processes that allow us to ship high-quality improvements to our services as frequently as possible.
- Design, create and manage the test infrastructure with proper risk analysis to balance agility and stability. Help the team with the automation effort by using, leveraging and porting tools developed by other team members and/or other OSD or Microsoft teams to dramatically increase automation coverage, reduce costs, and raise the quality bar of every line of code that is checked in.
- Analyze, investigate and triage the issues uncovered by testing.
- Assess testing areas, determine proper testing needs for ongoing releases, create and manage test plans for new releases.
- Work closely with program management, developers, operations and partners to prioritize and deliver new versions of our services.
- Work with Operations to ensure quality deployment of the service to our production environments and help ensure a very high level of quality of service.


Technical requirements for this position are as follows:
Bachelor's Degree or Higher in CS or a related field of study
-2+ Years of solid programming/development experience using C# or Java
-1+ Years of experience in TDD, Unit Testing, or test automation

O:MA
XADSXTS: EUSA*LI



]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Test-Engineer-%28SDET%29-Job-CA-94035/1733950/173395017339502012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Research
Location: Mountain View, CA, US
Job ID: 793039-80080
Division: Online Services Division


The Conversational Systems Laboratory (CSL) of Microsoft’s Online Services Division is seeking an outstanding Scientist reporting to the CSL Chief Scientist. The job will include exploratory R&D in creating cloud-based, intelligent conversational spoken dialog systems that drives the convergence of three screens of Microsoft products (desktop, mobile, TV). Qualifications include a PhD in Electrical Engineering, Computer Science, or equivalent and 5+ years experience in language processing algorithms such as speech and speaker recognition, spoken dialog systems, spoken language understanding, task/dialog management, discourse modeling, inference and reasoning, spoken language generation, natural language processing, web search relevance and ranking.

O:IPE
IPELC
XIPEX:LOCA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Scientist%2C-IPE-793039-Job-CA-94035/1852993/185299318529932012-06-15MicrosoftResearchfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 792617-80258
Division: Online Services Division

Are you an “Apps” person? Excited about the possibility of being part of a team that is shipping multiple V1 products? Do you have the UX skills, technical acumen, interpersonal skills, creativity, and tenacity to drive app experiences on the next version of Windows? Are you an exceptional Program/Product Manager with a passion for consumer products and services?

Join the OSD Application Experiences (AppEx) team. We are a startup group within Microsoft that's building a set of applications on Windows 8 to be used by millions of customers around the world. There are many big challenges and growth opportunities still on the horizon at AppEx. Bring your passion for building cutting-edge, feature-rich, interactive clients to our team and realize your full career potential!

Duties/Responsibilities:
•Generate product ideas, define requirements, and work closely with design and engineering teams to launch exciting new features
•Help champion a customer-focused, design-first culture that ultimately produces great consumer products
•Provide exemplary project leadership in an exceptionally challenging and rewarding environment
•Institute processes as appropriate to ensure great execution with balanced agility
•Work with other organizations to forge new partnerships that help contribute to our business

Requirements:
•7+ years of demonstrated work experience in consumer applications and services, emphasis in UX, with an emphasis on UX
•7+ years of experience in program or product management roles
•Over 3 year of managing/leading people

O:MA
XADSXPM:TABA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager%2C-Senior-AppEx-792617-Job-CA-94035/1858209/185820918582092012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 761796-46809
Division: Services & Support

This Job is eligible for the following work arrangements :Flex Time
Microsoft Global Services India (MGSI) is based in Hyderabad and is part of the Microsoft Services and IT organization which has offices and centers throughout North America, EMEA, Latin America, Asia Pacific and Greater China. Microsoft Services helps customers and partners discover and implement high value Microsoft solutions that generate rapid, meaningful, and measurable results. MGSI provides global delivery of high quality, high value services to Microsoft’s English speaking customers and partners. We are an extension of the existing Enterprise Services Practices globally who are the client facing teams that help customer derive maximum value out of their investments in Microsoft technology.

Job purpose:

§ Deliver a product /service /solution within constraints (schedule, features / functionality, and budget)
§ Ensure quality execution in the delivery of a product/service/solution to drive satisfaction, loyalty, and the Customer Partner Experience
§ Maintain professional certification by the PMI® and to mentor others to build capabilities and improve the organizational health and maturity
§ Travel > 50%

Job process involves:

Envisioning and Initiating:
a) Project Charter and Business Case: Understands the services to be provided, the project goals and objectives, constraints, terms and conditions, and what is in scope and out of scope to be delivered.
b) Requirements Baseline: Able to facilitate proof-of-concept, prototyping, interviewing/workshops or other techniques of gathering requirements.
c) Core Team: Able to develop an organizational chart (OBS) for the core team based on the roles and responsibilities of the stakeholders.
Statement of work (SOW):
a) Scope Statement and Baseline: Ensures the scope statement is clearly understood and as agreed to by the project team, customer, and other stakeholders, creates the scope baseline, and the process for scope change control.
b) Scope Breakdown: Applies decomposition techniques to document breakdown structures that break-up the deliverables into work packages that can be estimated and to facilitate risk assessment.
c) Project Plan: Ensures that the project plan is complete, and determines the overall project management plan for use in managing and controlling during project execution.
SOW (Schedule and Cost):
a) Task and Duration Estimating: Able to create tasks and their sequence given the scope statement/description of services at sufficient enough detail for duration estimate to be developed.
b) Schedule Development and Baseline: Able to select and perform appropriate mathematical analysis (e.g. critical path method, schedule optimization), gain acceptance, create the schedule baseline, and the process for schedule change control.
c) Cost Development and Baseline: Able to allocate overall costs to tasks, associate any billing codes, gain acceptance, create the cost baseline and the process for cost change control.
SOW (Resource and Planning):
a) Resource Plan: Able to develop the resource plan addressing how resources are brought onto and taken off the project as supporting detail to the project plan.
b) Resource Acquisition: Able to execute the staffing management plan and allocate staff communicating responsibilities, authority, performance measurement criteria, and overall project goals and vision.
c) Communications Plan: Establish a plan for time-reporting and project status reporting processes, managing the dissemination of routine and non-routine communications including publication cycles.
d) Communications Infrastructure: Able to execute the communications plan including user acceptance and training sufficient to ensure internal and external reporting/communications will be met.
SOW (Risk Management and Quality):
a) Risk Assessment and Risk Plan: Able to identify roles, assign risk owners, responsibilities and levels of authority for management and decision-making, develop contingency plans, implementation criteria, and alternatives strategies as supporting detail to the project plan.
b) Risk Management and Reporting: Able to execute the risk plan, implement corrective action, mitigation, workarounds, update the plan and report status.
c) Quality Plan: Able to develop a quality plan addressing metrics, productivity, rework, and any processes or standards are developed to increase stakeholder satisfaction as supporting detail to the project plan.
d) Quality Management and Reporting: Able to execute the quality plan, perform inspections, reviews, and walkthroughs to ensure quality efforts meet compliance in accepted, rejected, or rework criteria, update the plan and report status.
Performance, Benchmarking and Closing:
a) Project Performance Management and Reporting: Able to execute the project plan, implement mechanisms to measure, record progress, and conduct ongoing analysis of variances, risks, and changes, as well as update/revise the project plan and report status.
b) Change Management and Reporting: Able to gain approvals to change requests, re-baseline when applicable, update/revise the project plan and report status.
c) Acceptance and Transition: Able to gain formal acceptance and sign-off of the project by the sponsor or customer and validate that all conditions of satisfaction have been met.
d) Lessons Learned and Closure Documentation: Able to analyze document performance in terms of variance, trend, and earned value analysis, its impact, and how the data will support any performance improvement, and facilitates the post review meeting with project stakeholders.

Span of Responsibility:

§ Focus spans Local / Regional / Global and or Enterprise / Publics Sector projects and engagements / programs.
§ Responsible for the delivery of a product /service / solution within constraints (schedule, features / functionality, and budget
§ Accountable to ensuring the quality execution in the delivery of a product/service/solution to drive satisfaction in the Customer Partner Experience
§ Outstanding ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
§ Fiscal Responsibility: Individual utilization target.
§ No direct reports, but dotted line review and development responsibility for related project team.
§ 70% of the individual utilization target is managing consulting engagements and non-standard support agreements approved at Practice Manager / GM / Regional Vice President / Microsoft Services corporate vice president
§ Demonstrated management of medium complexity projects of approximately 10 - 20+ people (employees, customers and partners) under his/her direct project responsibilities spanning Local / Regional / Global
Education and Experience:
§ Career cumulative 10+ years tenure in project management
§ Bachelors degree preferred
§ PMI® credential of PMP®

]]>http://www.microsoft-careers.com/job/Hyderabad-Services-Sr-Project-Manage-Job/1374283/137428313742832012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Test
Location: Tokyo, JP
Job ID: 770878-65233
Division: Windows Division

＜Summary＞
「Windows Life Without Walls」、それは、「Windows 7」「Windows Live」「Windows Mobile」で連携されたデジタルライフスタイルを提案していくというコンセプトです。ここではWindows Liveプラットフォームおよびその他Windowsテクノロジーを最大限に活用した日本市場向けアプリケーション(携帯電話アプリケーション含む)の製品を開発、リリースしています。

今回募集するのは、日本で開発された製品の品質を検証するエンジニアです。

当社のエンジニアは、マイクロソフト社内標準のソフトウェア開発プロセスの実行により、短期間に高い品質の製品を提供するエンジニアとして、一般的に捉えられているテストエンジニアと異なり、非常に重要な役割を担います。

開発初期段階から日本・アメリカ等の開発チームと協力し合い、Windows LiveのEngineer Process に従い製品出荷及びサービス提供までの、品質保証のためのツール開発・バグの発見・オートメーションテストコードの開発等を行います。つまり、テストシナリオを自ら計画し、テスティングを通して「開発の全工程」で製品が正しく作られているかを検証します。製品出荷時のみに限った品質管理・検証作業ではなく、一から新たな物作りに携われます。また、全世界の開発チーム（技術者）と知恵と技術を共有できます。製品の全体像を最も良く把握できるポジションでもあります。

Here at Windows Live Japan, we build functionality (including mobile applications) on the Windows Live platform to delight our existing users, as well as attract new customers here in Japan.
We are currently seeking an Software Design Engineer in Test (SDET) to play a pivotal role in driving high quality of our products developed in Japan. In this role, you will be responsible for developing a test strategy and implementing test automation scripts to deliver products with high quality in a short time frame.

From the beginning of the development process, until the client and web application is released, you will work with partner development teams in America and align with the greater Windows Live engineering processes to develop test tools, identify and debug product bugs, and create test automation scripts. You will be responsible for the creation and planning test scenarios, and will verify that the product functions as expected throughout all phases of the development process. Not only will you have a chance to be involved in a project from the very beginning, you will also have a chance to exchange knowledge and techniques with partner teams in other parts of the world. In this position, you will have the best insight into the overall quality of the product at any given time.


＜Responsibilities＞
・ソフトウエア、サービス仕様書レビュー（テスト側仕様段階でのバグの発見、日本マーケットの要求を満たす仕様になっているか等を調査し修正を提案する）。
・テストプラン、スケジュール、ケースの立案、及び実行。
・テストオートメーションの設計、及びコーディング。
・ベーターユーザーもしくは既存のユーザーからのバグ報告の管理。
・社内開発チームとの交渉・調整、レポートの作成、テスト計画の共同作成、テストオートメーションの共同作成等。
・本社Redmondチームとのミーティング等による情報共有は必須

- Review of Client/server application specifications (searching for bugs, suggestions to improve the specification to better meet the Japanese market needs)
- Creation of test plans, test schedule, creation/execution of test cases
- Design and implementation of test automation scripts
- Follow up/investigation of user feedback
- Coordinate with the internal development team, report bugs, collaborative creation of test plans and test automation
- Work with partner teams in America to share information as needed


＜Message from the hiring manager＞
Windows Live 開発統括部では、Windows 7、Live、Mobileを統一された“Windows”として、製品・サービスを連携・利用することで、ユーザにより快適なデジタルライフをWindowsで実現していくための開発作業をしています。これから新たに生まれ変わるWindowsのサービスの開発作業に携わってみませんか？

In Windows Live Japan, we support our users’ digital lifestyle by providing integrated products and services in the greater Windows ecosystem.
Come and be a part of this dynamic and fast paced team!


＜Requirements＞
・各チームとプロダクトをスムーズに進める為の折衝力、協調性、柔軟性が必要です。また、日本市場固有の特徴を見抜く判断力。
・C++又は C# のプログラミング開発経験
・Windows Server 2003、IISの知識
・５年以上のWeb or Windowsアプリケーション/サービス開発/テスト経験（尚可）

- Flexibility, a spirit of cooperation, and negotiation skills to help each team project we work on running smoothly, as well as the ability to identify trends that are specific to the Japan-market.
- C++ or C# programming experience
- Knowledge of Windows Server 2003, IIS
- At least 5 years’ experience testing web or Windows applications or services. (Preferred)


＜Language Requirements＞
国内のチームメンバとのコミュニケーションは日本語ですが、社内メール、ドキュメント、ツール等はすべて英語。必要に応じて本社、及び中国、その他のチームと英語でのコミュニケーションが必須（電話会議、本社出張等）。

Communication with other team members is primarily done in Japanese, however internal mail and documents are all in English. There is also opportunities to work with with partner teams in global locations in English (conference calls, email, and business trips)


Work Location: Tokyo (Chofu)


Microsoft is an equal opportunity employer and supports workforce diversity.


]]>http://www.microsoft-careers.com/job/Tokyo-Software-Development-Engineer-in-Test-II-%28Windows-Live%29-Job/1479839/147983914798392012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSTokyo, JPJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773110-66098
Division: Services & Support


MICROSOFT recherche des Ingénieurs Conseil Grands Comptes CRM Dynamics H/F.
Poste basé en région parisienne; des déplacements seront à prévoir.

Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à la CRM Dynamics.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur CRM Dynamics, vos principales responsabilités seront de :

Répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
Etablir et conserver des relations étroites et de confiance avec vos clients,
Analyser et proposer des améliorations sur les infrastructures et les systèmes,
Résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie du produit CRM Dynamics.
Réaliser des transferts de compétences,
Travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.



Votre Profil

Dipl mé(e) de l’enseignement supérieur en informatique (Bac +2 à 4/5), vous avez une expérience significative (au moins 2 ans) du support technique ou de Service Management ITIL/MOF avec une spécialisation sur CRM Dynamics. Vous avez des connaissances solides en troubleshooting, tuning si possible acquises au sein de plusieurs industriels.

Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et Idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-CRM-Dynamics-HF-Job/1493811/149381114938112012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Sales
Location: Ljubljana, SI
Job ID: 771535-67218
Division: Sales

Standard title: Business Development Manager - Partnerships
Local title: CEE Business Development Manager - Cloud Activation
Location: Any CEE approved location

Microsoft’s Small and Midmarket Solutions & Partners group (SMS&P) is looking for individuals who have a passion for helping our service provider customers successfully increase their business and revenue potential when they buy and implement Microsoft’s “service enabled” solutions. If you are an industry professional who has great ideas for executing go to market strategies and plans for service provider channels, and creative ways to promote and better market new Microsoft enabled services through our customers channel, then the Business Development Manager - Partnerships role in SMS&P is for you.
To be successful in the Cloud services market Microsoft needs to build a Partner channel that has the capabilities to scale up and out to meet the Cloud requirements of our Corporate Account and SMB customers.
The BDM Partnerships - Cloud Activation role is strategic to the growth of the Microsoft Cloud Partner ecosystem. In this role you are directly responsible for recruiting and enabling new and existing Partners who have the commitment and capability to become Cloud Partner. Your responsibilities include working with core field Partner roles to help field and Tele PAM’s identify Partner prospects for the Cloud as well as helping PAMs managing Partners sell the Cloud opportunity to their Partners and build out cloud practices in the following countries: Ukraine, Slovakia, Cyprus, Malta, Bulgaria, Serbia, Slovenia, Croatia, Lithuania, Estonia and Latvia.

The BDM Partnerships - Cloud Activation is responsible for:
- Using local market data, developing a strategy to recruit and enable select Partners who have the capability of reaching ‘Partner Activation’ status (8+ wins and 500+ seats) through selling Cloud Services into SMS&P Customer segments. This includes (but not limited to) ‘activating’ the downstream channels of Distributors.
- Using the Cloud Partner Development framework to move a cloud partner prospect to an Activated Cloud Partner.
- Proactively using Partner readiness courses and materials to ready a Cloud Partner to ‘on-board’ and sell one or more Microsoft Cloud Services at scale and to achieve Partner Activation status.
- Act as a catalyst of change in the Partner community, influencing the core field PAM/TPAM roles in their recruitment and cloud enablement of their existing Partner portfolio.
- Active participation in the Cloud Activation Sales Community contributing learning’s wins and best practices.

Qualifications:
-5-8 years of related experience,
- Bachelor’s Degree.

- Ability to articulate the Microsoft’s Cloud business and technology value proposition as it relates to a partner’s strategic imperatives and growth priorities at CXO and Sr. LOB Executive levels
- Strategic business planning and strong track record of partner business recruitment and development skills.
- In-depth understanding and insight to partner business challenges, practices, needs and requirements in order to develop strategic planning, development of product/service offerings and marketing initiatives
- Preferred candidate will have existing knowledge of Microsoft’s service enabled solutions, MPN, Partner business planning & development and Microsoft’s licensing programs
- Consistently displays excellent organizational, communication, project management, negotiation, and problem solving skills
- Results oriented employee who can work independently
- Potentially significant travel required - >50%

“111CEEHQ” “CEE HQ

]]>http://www.microsoft-careers.com/job/Ljubljana-CEE-BDM-Activation-Job/1514178/151417815141782012-06-15MicrosoftSalesfull-timeUSDstarting0BSLjubljana, SIJob Category: Customer Service & Support
Location: Bucharest, RO
Job ID: 775495-67383
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.

Start Date: ASAP
Location: Bucharest
Contract: Outsourced Employment Contract

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;


TECHNICAL REQUIREMENTS

Design, administration and/or support experience with Microsoft Exchange (5.5, 2000, 2003 or 2007)
Knowledge of Microsoft Exchange concepts like Mailbox Databases, Mail Routing, Virtual Servers, Address Books and Lists, Recipient Update Services, performance tuning and hardware design, Public Folders, migrations and interop between different Exchange versions, clustering, messaging protocols
Knowledge of Active Directory and TCP/IP Networking
Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions
Familiar with troubleshooting tools like ExBPA, Perfmon, Network tracing
Knowledge of messaging systems (Exchange competitors) eg: Lotus Notes, PostFix, QMail, etc


OTHER REQUIREMENTS:

Strong working knowledge of English and French (verbal and written) it’s a must;
Communication skills in international environment;
Willingness to improve technical skills and language skills;
Customer-oriented attitude.

JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Medical program
Lunch vouchers
Mobile phone and laptop
Competitive salary package

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Bucharest-Exchange-Support-Eng-French-Job/1516709/151670915167092012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBucharest, ROJob Category: Services & Consulting
Location: Bangalore, IN
Job ID: 761302-46806
Division: IT

This Job is eligible for the following work arrangements :Flex Time
Candidates must have an understanding of customer and partner business and IT environment, and have demonstrated skills designing and developing technology in area(s) of specialization to solve business problems.
§ Strong knowledge of the Software Development Life Cycle methodology
§ Ability to understand and analyze issues and uses judgment to make decisions.
§ Define and understand the customer issue by creating the adequate reproduction scenarios.
§ Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving.
§ Act as the Third tier support to take the escalation and solve the customer issue.
§ Validate code on customer’s system and educate customer’s team on applying the code.
§ Drive the implementation of continuous improvement activities including new support tools and automation.
§ Responsible for maintaining the highest levels of systems availability, data delivery and availability, and customer satisfaction for all assigned systems.
§ Strong problem solving & troubleshooting skills.
§ Responsible for end user satisfaction with complete accountability of meeting the defined Service Level Agreements.
§ Strong analysis and customer service skills with sound problem solving, judgment and decision-making skills
Consultants are expected to have deep technical expertise in one or more of the following areas:

Areas of Expertise
. NET Tools and Technologies - experience of leveraging the same and designing, architecting, implementing and deploying Line of Business Applications.
Portal Technologies like SharePoint Portal Server, Content Management Server, Enterprise Project Management, Solution Accelerators and Office System
Databases: Database skills for SQL Server Development, SQL Reporting services, Deployment, 64 bit implementations and Performance Tuning. Also, have fair knowledge on SQL OLAP, SQL Server Data Mining, Data Warehousing, and Business-Intelligence, IIS, NLBS Clustering, SAN. Candidates with similar skills on competing platforms are also welcome.
Educational Qualification:
 Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
§ Highly proficient & solid Customer facing Project experience involving technical consulting, solution support, project envisioning, planning, development and deployment in one of the areas mentioned in Section II
§ Must have a proven record of delivering technical solutions and support.
§ Must have 3-6 years of related technology experience
§ Having a MCSD/MCSE//MCAD/MCTS/PMP certification is a plus.
 MOF/ITIL certification is an added advantage.
Excellent communication skills are essential for the position. Prior experience with direct client communication preferred.

]]>http://www.microsoft-careers.com/job/Bangalore-Senior-Consultant-Job/1374198/137419813741982012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBangalore, INJob Category: Sales
Location: Singapore, SG
Job ID: 761402-46140
Division: Sales

Technology Architect - MTC Productivity (Unified Communications & Collaboration)

The Microsoft Technology Center (MTC) in Singapore is looking for a technical sales professional with deep and broad technology experience as well as strong solution selling skills. In this role, you will work with business and technical decision makers from Microsoft enterprise accounts as well as Microsoft partners and Microsoft account teams. You will focus on leading Strategy Briefings (SB), Architecture Design Sessions (ADSs) and Proof of Concepts (POCs), helping enterprise customers identify and articulate the business opportunity, propose and validate solution architectures, and transfer knowledge on best practices through interactive white-boarding sessions and hands-on delivery.

The successful candidate will have deep enterprise experience, including in-depth, hands-on knowledge with current releases of Microsoft SharePoint Server, Microsoft Lync Server, and the integration with Microsoft Office and Lync Client. Candidates are expected to have additional experience in one or more of the following: Exchange 2007, Exchange 2010, Unified Messaging, integration with Active Directory and Rights Management Services. SharePoint development experience is required. The ability to explain abstract technical concepts in a business value context is also a must. A BS/BA degree or equivalent work experience combined with a minimum of 10 years of relevant work experience, including a technical sales background is strongly preferred.

The Technical Solution Professional - MTC role requires demonstrated experience and competency in broad architectural skills, customer facilitation and collaboration, and leading business value focused discussions which drive software and hardware platform buying decisions. Specifically, candidates should demonstrate their ability to: articulate the Microsoft platform vision and sell each solution workload as part of the broader Microsoft value proposition; leverage sales, facilitation, and objection handling methodologies of World Class Selling such as Mahan Khalsa; and lead CXO level discussions focused on business value and impact analysis and not just on product/technology features and functions discussions.

The position requires a commitment to customer satisfaction, including internal customers, the ability to thrive in a virtual team environment, and strong communication and presentation skills. The candidate must be a self-starter who takes ownership of opportunities; works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes. The candidate needs to have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.


]]>http://www.microsoft-careers.com/job/Singapore-Technology-Architect-MTC-Productivity-%28Unified-Communications-&-Collaboration%29-Job/1367899/136789913678992012-06-15MicrosoftSalesfull-timeUSDstarting0BSSingapore, SGJob Category: Services & Consulting
Location: Mississauga, CA
Job ID: 763495-47295
Division: Services & Support


Infrastructure Consultant - Desktop

The Opportunity:

The Consultant role is a vital role within the Enterprise Services Consulting Services Line, typically engaging with our most strategic customers as project leaders, engagement resource coordinators and Enterprise/Partner Program Managers. As such, they may be engaged over several projects in multiple accounts and are held accountable for maintaining a high degree of information coordination between Microsoft Services, Enterprise Sales and Premier Support resources. Key measurements for success will be how well the Consultant develops effective, long-term relationships with technical decision makers, drives integration of Microsoft Partner’s into projects and with customers, and the ability to lead large projects through the engagement life cycle.

Responsibilities:

Consultants are expected to contribute significant value to the Enterprise Sales account planning process and must be highly knowledgeable on account strategies to effectively leverage their consulting contributions and subject matter expertise. Continuous focus on skill enhancement driving deep technical knowledge and a broad range of consulting skills are key elements of the role. Detail oriented and able to effectively prioritize, the Consultant must be capable of addressing all aspects of an engagement.

Qualifications:

The ideal candidate will have an advanced degree or equivalent work experience combined with a minimum of 7 years relevant working experience in technical consulting in Enterprise environments.

The candidate should be highly credible with demonstrable ability to engage as a trusted advisor to senior IS and business management on emerging Microsoft technologies and how best to exploit them for business advantage.

Consultants must carry current Microsoft Certifications as a Systems Engineer. Candidates must possess strong business development skills and proven hands-on project experience with Microsoft's infrastructure tools and technologies including one or more of the following:

Understanding and leadership in applying Microsoft Solution Framework or similar frameworks/methodologies.

A good working knowledge of Enterprise Application Architecture and/or Enterprise Program Management.

Proven hands-on project experience with Microsoft’s desktop deployment for Windows XP/Vista/7 deployment infrastructure design and architecture including upgrade, application compatibility and deployment planning.

Additional technologies should include at least 3 of the following:

Active Directory
Windows desktop image development and management
Light touch/Zero touch deployment
VPN’s and General Networking
TCP/IP
DNS
WINS Architecture
Desktop operations management using Systems Center Operations Manager 2007 (SCOM)
Desktop configuration management using Systems Center Configuration Manager 2007 (SCCM)

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

CA:SMSG

]]>http://www.microsoft-careers.com/job/Mississauga-Consultant-Job-ON/1389005/138900513890052012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMississauga, CAJob Category: Services & Consulting
Location: Tokyo, JP
Job ID: 773891-66303
Division: Services & Support


＜概要＞
エンタープライズ系のお客様を対象に、.NET開発のコンサルティングサービス、ならびにその高いスキルを活用した.NETベースのシステム構築サービスを提供します。

「業務内容」
お客様企業のシステム構築の各フェーズにおいて、技術アーキテクトとしての立場でコンサルテーションを実施し、お客様のプロジェクトを成功に導きます。特に、方式設計（アーキテクチャ設計）や開発標準化、アプリケーションフレームワーク開発など、高い技術力と経験、論理的思考力などが求められる分野でコンサルティングサービスを提供します。また、お客様のご要望に応じて、チームで中規模～大規模プロジェクトのシステム構築サービスを自らデリバリすることもします。典型的なサービスやプロジェクトの例としては、.NETアプリケーション開発基盤構築サービス、.NETアプリケーション開発標準化サービス、大規模ミッションクリティカルシステム構築プロジェクト（製造系、金融系など）などが挙げられます。

[マネージャから応募者へのメッセージ]
マイクロソフトの最新開発技術に触れることができると同時に、難易度の高い先進的なプロジェクトにおいて、中核部分をリードする立場で自らの知識を実践し、具現化していくことができます。プロジェクトの運営は必ずしも華々しいことばかりではありませんが、その分、成功したときの喜びは何物にも代えがたいものがある仕事でもあります。


<応募条件>
ベースラインとして技術スキル・ソフトスキルを持ち、さらにその上で、お客様に対して価値あるコンサルテーションやチームリードを行える方。

[要求される主なベースラインスキル]
・.NET または Java による開発スキル
・データベースアプリケーションの開発スキル
・各種のアーキテクチャ設計を行うスキル
・プロジェクトマネジメント技術
・アプリケーションライフサイクルマネジメントに関するスキル
・論理的思考力
・ドキュメンテーションスキル
・コミュニケーションスキル

[要求される実務経験]
・コンサルティングファームやシステムインテグレータにて中規模～大規模のシステム開発プロジェクトに関わり、以下のいずれかの役割を果たし、成功に導いた経験があること。
　－プロジェクトマネージャ
　－業務設計チームのリーダ
　－リードアーキテクト（システムアーキテクチャまたはアプリケーションアーキテクチャ）
　－リードデベロッパー（デベロッパーチームのテクニカルリード及び品質リード、フレームワーク開発や開発基盤の構築など）


<語学力>
TOEIC 730以上が望ましい
（語学力が不足していても、技術コンサルタントとしての資質・能力が高ければよい）

<勤務地>品川本社


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Consultant%EF%BC%88%E9%96%8B%E7%99%BA%E7%B3%BB%EF%BC%89-Job/1498922/149892214989222012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774814-66955
Division: Online Services Division

Search Technology Center Asia (STCA)
STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


“Microsoft says it aims to make search smarter. Today's search, it says, primarily finds topics or noun phrases - a name, a city, a product and so on”. "It's all nouns," says Qi Lu, Microsoft's president of online services. "But the future of search is verbs."

Join STCA Relevance/Satori team to build the future of search. The Satori team, distributed between Bellevue and Beijing is responsible for a new platform that builds a web of entities and their inter-relationships to form a repository of knowledge. This platform will power the core of verb based search experiences leading to significantly better accuracy, relevance and brand new user experiences tying in with the theme of “Universal Search”.

STCA has been tasked with building next-generation Search technologies including an entity ingest pipeline, toolsets, metrics, and operationalization. The work involves coding on a massively parallel system, developing syntax and semantics for converting raw or structured data into a knowledge graph, generating tools to allow domain experts to be more effective, and supporting the upcoming scenarios that exploit knowledge of entities and relationships. This is fundamentally new science, and we work with researchers from Microsoft Research to productize the latest algorithms and technologies to bring groundbreaking innovations into users’ hands.


Qualifications:

As a software development engineer on the STCA Relevance/Satori team, an ideal candidate must feel comfortable operating within a fast moving environment. You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, programming, and testing skills. You should be self-motivated and self-directed and able to collaborate with team members globally. A demonstrated ability to come up-to-speed quickly on a new technical domain is required.

Additional qualifications for this position include:

2+ years of relevant software design, development, and shipping experience.
Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale. Our code runs on thousands of machines on multiple continents.
Outstanding coding skills in C++ or C#.
Demonstrated experience shipping products - on time, no bugs.
Experience in distributed systems, database/repository technology, and multi-threaded programming is welcome.
Experiences in large scale online services engineering and operation a strong plus.
Bachelor’s degree in Computer Science or a related field (Masters or PhD preferred).

Strong SDEs and Senior SDEs are also encouraged to apply.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-EngineerII-Search-Technology-Center-Asia-Beijing-Job/1507310/150731015073102012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 788497-77057
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.
As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights
Are you bothered by online ads that seem entirely irrelevant to you? Us too. Come be part of the solution by joining the Microsoft Contextual Advertising team!
Working closely with the Bing and Search Advertising teams, the Contextual Ads team is leading the way in matching user intent to advertiser products, helping users accomplish tasks rather than bugging them to buy. We provide the platform for Microsoft’s broad base of advertising partners to extend their reach beyond search to the whole Internet, including mobile and desktop applications.
We are looking only for Software Development Engineers who are interested in solving problems that have never been solved, at massive scale, in one of the fastest growing industries on the planet, already worth tens of billions of dollars.

Qualifications include:
•Bachelor’s degree in Computer Science or Engineering, 3+ years of hands-on experience in the following areas:
•Designing and developing server-side applications, using a modern, object-oriented programming language
•Object-oriented design principles, patterns and best practices
•Writing easily testable code, and fully automated unit tests
•General error handling principals and exception handling
•Strong communication and solid problem solving skills - we need clear thinkers who can solve complex problems in simple ways
•In addition, 3+ years of experience in the following areas is highly preferred:
•Developing highly available, high-performance and scalable online applications
•Windows development environment and debugging tools (e.g. Visual Studio, MSBuild, Windbg, AppVerifier, etc.)


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:MA
XADSXDV:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-Ads-Platform-788497-Job-CA-94035/1782591/178259117825912012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 772953-66297
Division: Interactive Entertainment Business

Responsibilities:
- Architectural investigation and performance modeling.
- Verification environment setup.
- Pre Silicon Functional verification at the block, chip and system level
- Lab Bringup.
- Diagnostics for qualification and manufacturing.

During the different stages of the product life cycle, the responsibilities will vary.
Our group is involved in product definition all the way through high volume manufacturing.
We are looking for someone who is flexible, and wants to be involved with various stages of the product life cycle.

Requirements:
BS/MS in CE or EE
8+ years of relevant industry experience
Proven leadership ability
Excellent understanding of Verilog
Experience of working in at least 3 full verification cycles of an ASIC ( from pre-silicon to bringup and qualification).
Proficient in C/C++, assembly language, and scripting.
Good knowledge of Computer Architecture.
A team player with excellent communication skills.

The following would also be valuable:
Software development experience
CPU core or Graphics core verification
Emulation and hardware acceleration
Design experience or ability to write synthesizable models
SystemC experience
Performance modeling and architectural verification experience

SC:APA

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-System-Verification-Engineer%2C-Senior-IEB-Hardware-%28772953%29-Job-CA-94035/1499045/149904514990452012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 784219-73814
Division: Interactive Entertainment Business

The Mediaroom team is looking for a strong software developer to join the software team. Our group has responsibility for Media Distribution within the home, from its point of entry to its point of consumption. We are looking for extraordinary talent to deliver an unparalleled end-to-end media experience. We’re looking for a principal level developer who can learn quickly and come up to speed with the latest generation technologies, especially embedded and Audio/Video systems. The candidate must have a strong history of successful software design and implementation. This includes a demonstrated ability to ship products and to provide technical leadership.

This position requires
- 7+ years of experience developing and shipping products.
- Experience with C/C++ and multithreaded code is essential.
- Candidates with embedded systems experience, in home networking protocols, AV streaming and device driver experience are preferred.
- A BS or MS in computer science or related discipline is preferred.
- The ideal candidate will be highly flexible and self-motivated, with strong collaboration skills and a passion for TV products, and able to work effectively with other disciplines.

What we offer:
- A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work on a true 3-screens-and-a-cloud product.
- A chance to work with one of the best engineering teams in the industry.

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Principal-IEB-Mediaroom-%28784219%29-Job-CA-94035/1708703/170870317087032012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Research
Location: Shanghai, CN
Job ID: 774561-67065
Division: Corporate Research & Development

Cloud Computing Research Software Development Engineer
Location: Shanghai

MSRA is working closely with STB (Server and Tools Business/China)/China on customer-driven research projects in the Cloud/Azure space. Those projects are derived from key customers of STB/C (Server and Tools Business/China), typically involving the processing and management of large-scale data, and will strategically leveraging both Microsoft’s core assets as well as open source components.

This position is in Shanghai Zi Zhu Campus, co-locating with STB/C, but may require travel to the Beijing campus. The candidate will directly report Cloud Computing Principle Researcher of MSRA.

Job Qualifications:
•A MS or PhD degree in Computer Science, ideally in system/distributed system fields
•Demonstrated capability in building large-scale distributed systems
•Core attributes of a research mindset: curious, passionate and eager to learn
•Core attributes of a system research mindset: pragmatic and elegant problem solving skills, love to build systems
•Strong written and communication skills; adept in cross-team collaboration
•1 or 2 years of industrial experience desired, but not a core requirements

Job Requirements:
Work with researchers in System Group of MSRA, interns and STB/C colleagues; ability to manage, drive and execute multiple parallel projects across multiple virtual teams; ability to directly communicate with end customers.

Desirable Skills:
1. Experience with research projects a plus.
2. Experience with OS internals, compilers, Python, .NET, Java and distributed system
3. Familiarity with Hadoop a strong plus

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Shanghai-Cloud-Computing-Research-SDE-Microsoft-Research-Asia-Shanghai-Job/1508852/150885215088522012-06-15MicrosoftResearchfull-timeUSDstarting0BSShanghai, CNJob Category: Software Engineering: Test
Location: Beijing, CN
Job ID: 775084-67149
Division: Online Services Division

Title: Test Lead II
Group: Search Technology Center Asia
Team: Relevance, Asia Experience, Real time

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

Roles & Requirements
If you are looking for ways to take your test career to the next level and if you enjoy shipping internet services, whether you want to look for people manager opportunity or you don’t want the burden of becoming a people manager but still want to have a big impact in the product, we have the perfect opportunity for you.
We are looking for a motivated and experienced technical lead, who is able to independently plan and coordinate testing effort with the engineering team.
The candidate will be part of members of a team responsible for building a world class internet search product. At least 5 years working experience in software developing and testing is required. You must be good at C/C++/C# coding, excellent in problem solving, have good sense of software product quality and test workflow. Experience in internet service, search engine or product search would be a great plus but not a must.
This is a unique opportunity to get in on the ground floor of a product that will drive innovation in the Internet Search space and will provide you a front-row seat to watch and learn about Chinese culture and global development.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Test-Lead-II-Search-Technology-Center-Asia-Beijing-Job/1514225/151422515142252012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 791570-79635
Division: Microsoft Office Division


The MacBU Group at the Silicon Valley Campus is looking for a talented Software Development Engineer in Test (SDET) with a strong technical background to join the PowerPoint Test team. You will work very closely with the Development team on the design, implementation, & testing of new feature work to be part of Microsoft’s next move on the Mac and on iOS.

Our business unit offers the feel of a small, independent business with a strong team culture of innovation, creativity, and having fun. We build our own Mac and iOS products that present team members with unique technical challenges as well as exceptional opportunities for ownership, autonomy and professional growth. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life

* Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)



REQUIRED SKILLS/EXPERIENCE:

Strong programming skills (2+ years) with C, C++

Excellent problem solving and communication skills

Experience shipping at least 1 commercial application in an engineering role

Passion for the Mac platform

Experience designing, developing, and executing detailed test plans

Passion for quality and improving the user experience

Education: BS in Computer Science (or equivalent)


PREFERRED SKILLS/EXPERIENCE:

Hands on experience with Mac OS X development technologies.

Knowledge and experience with Microsoft Office for the Mac a plus.

Working knowledge of test methodologies and techniques

Experience writing white box and/or API tests.

Experience in writing tools to aid in feature testing

Demonstrated debugging skills using an IDE.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Office-for-Mac%2C-791570-Job-CA-94035/1839117/183911718391172012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 778894-76575
Division: Online Services Division

Do you like what you have seen in the Windows 8 Consumer Preview?

Would you like to be a part of the team that developed these exciting apps?

Bing Apps now available with the Windows 8 Consumer Preview
http://www.bing.com/community/site_blogs/b/search/archive/2012/02/29/win8.aspx

Join the OSD Application Experiences team! The AppEx team is a new group formed to build Windows 8 applications powered by Bing.
We are a startup within Microsoft with an aggressive timeline. Now's the chance to help ship a set of applications on Windows 8, and have it be used by millions around the world!

This high visibility position will require frequent contact with several other product teams across Microsoft. The ideal candidate must be able to demonstrate a history of successfully targeting incidents and engaging the relevant resources for the quickest possible resolution, as well as identify and resolve the root cause of recurring and significant incidents reducing the likelihood of recurrence.

The job Responsibilities include:

Coordination of all activities and communications related to incidents, problems, and inquiries
Work closely with the global Tier 1 & 2 support desk to ensure customers receive effective and timely communication as it relates to incidents, problems, and inquiries
Driving the efficiency and effectiveness of the incident management process and team via restoration of normal services as quickly as possible, with minimal impact upon business operations
Proper logging, assigning, diagnosis, prioritization, escalation, and communication related to incidents as defined by the incident management process and procedures
Developing proactive problem management activities to correct underlying causes to problems and prevent those problems from happening repeatedly
Perform thorough root cause analysis into reoccurring incidents and problems and engage other teams as necessary to correct these issues
Produce management information (metrics, report outs, etc.) identifying the nature of issues identified within the Support area, trends and corrective actions being taken to minimize the impact upon the business operations
Demonstrate process improvements skills, cross group collaboration, presentation and communication skills

Requirements include:

3+ years track record of shipping software high quality on schedule

7+ years of development exp using C#, asp.net, SQL server, or windows server technologies

·2+ years database exp including SQL or data mining

Bachelor's degree in Computer Science or related field

Preferred qualifications include:

- Experience in designing and building highly scalable services, datacenter and topology design

- Development experience with building cloud applications like AZURE and EC2

- Excellent verbal and written communication skills

- Strong cross team collaboration and organizational skills

- Experience in any of the following areas would be a strong plus - search, building scalable platform components that can support millions of users a day, business intelligence, data mining.

- Strong critical thinking and problem solving skills required.



There are many big challenges still on the horizon at AppEx. You can make a difference and own significant pieces of the growth of our ecosystem. Bring your passion for building cutting-edge, interactive, consumer rich clients to our team and realize your full career potential. This is where the future is!

O:MA
XADSXCV:TABA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-AppEx-778894-Job-CA-94035/1773022/177302217730222012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788263-76678
Division: Interactive Entertainment Business

By applying to this position, you are being considered for multiple like positions.

Microsoft is a leader in the design of world class entertainment devices. We are looking for a strong silicon design engineer to work in the IEB HW team on exciting new products. The candidate must be a highly motivated self-starter who will thrive in this dynamic, cutting-edge environment.

You will be contributing to all facets of silicon development work. The tasks will include: microarchitecture definition, writing specifications, RTL design, logic synthesis, static timing analysis, formal verification, clock domain crossing verification, chip bring up, chip validation and debug. You will also participate in development of functional verification, performance validation and test strategy definition.

Requirements:
- BS/MS in Electrical or Computer Engineering.
- 3+ years of experience.
- Energetic and self-motivated.
- Good communication skills, written and verbal.
- Attention to detail.
- Experience with RTL coding. Verilog preferred.
- Experience with logic synthesis and timing analysis. Synopsys DC and Primetime experience preferred.
- Knowledge of computer architectures desirable.
- Knowledge of chip validation and debug desirable.
- Occasional travel.

IEBCRjobs

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Engineer-IEB-Hardware-%28788263%29-Job-CA-94035/1776732/177673217767322012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788730-76748
Division: Interactive Entertainment Business

Microsoft is a leader in the design of world class entertainment devices. We are looking for a strong design verification engineer to work in the IEB HW team on exciting new products. The candidate must be a highly motivated self-starter who will thrive in this dynamic, cutting-edge environment.

Responsibilities include: Leading verification teams, architectural investigations and performance modeling, creation of verification environments, Pre-silicon functional verification at the block, chip and system level, and Post silicon validation.


Requirements:
- Excellent communication skills
- BS/MS in Electrical or Computer Engineering
- 7+ years of relevant industry experience.
- Verification of multiple designs over time with increasing responsibility
- Proven leadership ability
- Energetic and self-motivated
- Proficient in Verilog or VHDL and C/C++
- Good understanding of computer architecture
- Lab bringup and debug experience

The following would also be valuable:
- CPU and graphics core verification
- Experience with hardware emulation and FPGAs
- Understanding of interface standards such as PCIe, SATA, AXI, Ethernet, USB, wireless
- Design experience or ability to write synthesizable code
- Software development experience
By applying to this position, you are being considered for multiple like positions.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Verification-Engineer%2C-Senior-IEB-Hardware-%28788730%29-Job-CA-94035/1776766/177676617767662012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 792891-79993
Division: Online Services Division

Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights

Are you intrigued by the opportunity to build a new generation of online and mobile advertising products that can transform a multi-billion dollar marketplace? Do you possess strong engineering and data analysis skills? Do you dream to be at a workplace that combines the innovativeness of a start-up and the deep resource of one of the biggest technology companies in the world?

Join the Microsoft Advertising team to build world class monetization products across desktop and mobile platforms. Our mission is to foster a strong marketplace where advertisers have the best return-on-investment experience, publishers providing the highest quality contents are rewarded with the highest revenue yield, and most importantly, the users consuming the contents have the greatest satisfaction from their experiences.

Responsibilities:
Work independently and collaboratively with the team to enhance the existing publisher quality and pricing system
Work independently and collaboratively with the team to build the next generation publisher quality and pricing system
Perform in-depth analyses providing insights to enhance the publisher quality and pricing system
Share responsibilities in assuring the highest software quality with other team members

Qualifications include:
•MS / BS in computer science or related fields
•3+ Years of proficiency with databases, C++, C#, and some scripting languages
•1+ years of relevant industrial experience in implementing systems for machine learning and statistical models years of experience in dealing with large data sets Ability to work independently and in a team to find innovative solutions to challenging business/technical problems


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:MA
XADSXDV:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-AdCenter-792891-Job-CA-94035/1850765/185076518507652012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: Munich, DE
Job ID: 762793-46932
Division: Services & Support

Mögliche Standorte: München, Köln, Hamburg, Berlin

Role purpose:

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.
Die Consulting Service Line „Application Platform Optimisation“ konzentriert sich auf die Bereiche Anwendungsentwicklung, serviceorientierte Architekturen (SOA) sowie Datenbankimplementierung , Business Intelligence und der Entwicklung und Implementierung von CRM Lösungen mit Microsoft Dynamics CRM.

Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Roll-out von Lösungen in komplexen Umgebungen. Wir konzentrieren uns dabei auf marktentscheidende Projekte mit internationalen Großkunden und modernsten Lösungen wie zum Beispiel TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitaler Arbeitsplatz 2010. Als Hersteller tragen wir eine große Verantwortung für den erfolgreichen Einsatz unserer Lösungen. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Als CRM Consultant tauchen Sie tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing des Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, dem Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.


Key responsibilities:

Ihr Profil:

Abgeschlossenes Studium (z.B. Informatik, Wirtschaftsingenieurwesen/
Betriebswirtschaft) oder vergleichbare Ausbildung und entsprechende Berufserfahrung
Mehrjährige Berufserfahrung bei der Konzeption und Implementierung von
Microsoft Dynamics CRM im Beratungs- und Entwicklungsumfeld, speziell im Design und der Entwicklung von Anwendungen auf Basis .Net (C#, VB.Net, ASP.Net)

Mehrjährige Berufserfahrung in der Softwarentwicklung im Rahmen von Microsoft Dynamics CRM Entwicklungsprojekten.
Fundierte Erfahrungen mit Microsoft .NET Framework 3.5
Fundierte Erfahrung mit Microsoft Dynamics CRM SDK
Versierte Anwendung von Visual Studio und Visual Studio Team System, mit expliziter Erfahrung im Aufsetzen des Entwicklungsumgebung und der Anwendung in großen Entwicklungsteams.
Erfahrungen mit folgenden Technologien sind wünschenswert:
SQL Server Analysis und Integration Services
Microsoft Office Sharepoint Server
Grundlegende Kenntnisse über Windows Server Infrastrukturen und damit einhergehende Serverfunktionalitäten und Dienste, sowie Microsoft Technologien und Produkte im Bereich der Daten- und Netzwerksicherheit.
Kenntnisse über mindestens eine international anerkannte Projektmanagement Methodik
Deutschsprachig, Englisch verhandlungssicher in Wort und Schrift

Persönlichkeitsmerkmale

- Zeigt 100%iges Engagement, ist erfolgsorientiert, zielstrebig und pragmatisch
- Ausgereifte Persönlichkeit mit hohem Selbstvertrauen und Selbstbewusstsein
- Versteht es auf allen Ebenen zu kommunizieren und zu überzeugen auch, und insbesondere, mit internationalen Microsoft Off- und Nearshore-Partnern im Rahmen der Softwarentwicklkung und Projektleitung in den Sprachen Deutsch und Englisch.
- Begeisterung für Technologie und Consulting und hervorragende Kommunikationsfähigkeiten
- Kann Strategien entwickeln und Visionen aufzeigen
- Steigt ins Detail ein und behält dennoch den Überblick; hat einen Blick für das Wesentliche und ist in der Lage, Chancen und Möglichkeiten in Problemsituationen zu erkennen (analytisches, unkompliziertes, klares Denkvermögen)
- Bescheiden, hat keinen überzogenen Geltungsdrang, sondern überzeugt durch Leistung
- Flexibel und mobil, verfügt über eine hohe Reisebereitschaft
- Integriert sich in das Consulting Team
- Kreativ und offen für neue Anregungen und Themen


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


]]>http://www.microsoft-careers.com/job/Munich-CRM-Consultant-%28mw%29-Job/1383228/138322813832282012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMunich, DEJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 774631-66780
Division: Services & Support

Microsoft Services, la division conseil de Microsoft, a pour mission de favoriser l’adoption des technologies Microsoft dans le cadre de projets critiques des grandes entreprises clientes et de sécuriser le déploiement de ces technologies grâce à ses équipes.

Microsoft Services intervient sur le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la définition, la planification et la mise en œuvre de projets.
Suite à une mobilité interne, Microsoft Services recherche un Manager d’équipe de consultants pour la practice « Business Intelligence ».

Votre mission
En tant que Manager, votre objectif prioritaire est de diriger et de faire croître une practice de service et de conseil regroupée autour des solutions décisionnelles Microsoft. Vous assurez également la montée en compétences, technologiques et sur les offres de services, de ce groupe.

Plus précisément, vos principales responsabilités seront les suivantes :
- Développer et conduire le développement de l’entité Business Intelligence et des offres associées avec la responsabilité d’atteindre les objectifs fixés par le responsable de la service line conseil
- Gérer et optimiser le staffing des consultants
- S’assurer de l’adéquation du savoir faire des consultants du groupe à la mission à réaliser
- Identifier avec les consultants principaux les axes prioritaires de formation et s’assurer de la bonne réalisation du plan de formation
- Participer au recrutement des consultants conformément au plan de développement de la pratice
- Assurer la coordination des actions, notamment autour des offres et du business développement associé, avec les autres entités
- Evaluer la performance des collaborateurs et assurer les entretiens individuels des consultants du groupe
- S’assurer du respect des procédures opérationnelles

Votre profil
De formation supérieure, vous justifiez d’un minimum de dix années d’expérience composée de savoir-faire en activité de conseil et services technologiques dans des environnements de grandes entreprises.

Vous possédez de préférence les compétences techniques suivantes :

•Compétences en management d’équipe
•Compétences solides en gestion de projet
•Excellente connaissance du domaine décisionnel (modélisation, solutions du marché, ETL, Reporting)
•Bonne compréhension des technologies Microsoft
•Bonne vision stratégique de l’évolution de l’offre de Microsoft sur les domaines d’expertise du groupe
•Excellente maîtrise de l’expression écrite et orale
•Bonne maîtrise de l’Anglais

EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR

]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Manager-d%E2%80%99Equipe-de-Consultants-HF-Job/1505585/150558515055852012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 787634-76085
Division: Server & Tools Business

Cloud computing is an incredible technical revolution that will transform the computing industry and forever change the way people interact with technology, and the way enterprises, large or small, runs their business. The Gartner group predicted that there will be 20% of enterprises owning no IT assets by 2012, with this trend continuing to grow significantly in the future. Microsoft, with decades of industry leadership in all aspects of technology spaces, from end user computing all the way to enterprise datacenter management, is uniquely positioned to define and drive this revolution and leading the way into new technology paradigms. Windows Azure, Office 365, Dynamic CRM, System Center and Windows Server, are market leaders in their respective cloud infrastructure and service areas.
Cloud Datacenter Management group is seeking talented senior software engineer to join our quest into managing datacenters in this new cloud age. Armed with the leadership around private cloud management through System Center product suite, this group is leading the innovation around solving cloud datacenter problems, such as scalability, security and usability. It is a one of a lifetime opportunity to join a force that is capable of changing the industry.

Job Requirements:
As a senior software development engineer, you will be expected to take primary ownership in your respective technical area, working with a team of talented engineers to design and implement the next generation cloud infrastructure management solutions. The responsibility also includes preparing necessary engineering documents, unit testing, diagnose problem and ensure high quality on time delivery of the responsible projects.

Qualifications:
-MS degree in Computer Science or equivalent industry experience.
-5+ years of software development experience in C++, C#, Java or other programming languages.
-2+ years of experience in web service technologies, REST, WSDL, HTML.

Preferred:
-Proven record in delivering software product in a fast paced, agile environment.
-Experience in developing enterprise datacenter infrastructure management is highly desirable.
-Knowledge in distributed computing, application service and system/service deployment is a plus.
-Strong communication skills
-

About the Management and Services Division (MSD):
Management & Security Division is one of the biggest investment areas inside the Server and Tools Division, generating over $1B in revenue in FY09. We believe the best people, driving innovation, will build relevant, high-quality solutions to satisfy our customers’ expectations. MSD’s consistently received high results in an annual survey of employees reflecting the great culture our people have built. The MSD charter spans the Microsoft landscape from the client experience to the enterprise datacenter. We deliver industry-leading solutions for management and security through our products and technologies which provide the empowerment, productivity and agility that enable broad adoption of Windows Embedded, Windows Client and Server and Windows Azure. Throughout the division, MSD employees combine expertise and innovation to make Windows the most manageable, best managed platform.

ST:MSSC

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Job-CA-94035/1764733/176473317647332012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 789742-77467
Division: Interactive Entertainment Business

Are you Passionate? Are you Fearless? Are you Audacious? Looking to work on the bleeding-edge of technology and (re)define the world of Interactive Entertainment?

We are the Xbox team that is working on revolutionizing video discovery experience by leveraging advanced computer vision technology. We are building the next generation video indexing engine and are looking for a passionate and talented software engineer with a strong computer vision and/or mathematical background.

We are looking for a highly motivated individual with strong research and analytical skills. You should be able to quickly adopt or improve state-of-the-art technologies to meet production targets. You should be able to handle a wide range of tasks from product conception to product deployment: research, coding implementation, performance evaluation, optimization, and scaling up. The ability to deliver robust quality code on time is essential.

You will work with experienced scientists, world-renown researchers and a team of excellent engineering skills that comes from agile, face-paced environments.

Responsibilities:
- Deliver products and solutions in select areas of computer vision, and multimedia processing
- Design, prototype and test innovative algorithms
- Design and development of various components in a high performance visual indexing pipeline

Requirements:
- Degree in in Computer Science, Mathematics or equivalent; Graduate degree or Ph. D in Computer Vision is a plus.
- At least 5+ years of experience of programming with an object oriented language (C++) and a scripting language (Python/Matlab)
- Strong design, coding and debugging skills
- Experience in computer vision or machine learning
- Ability to work independently and across various teams

IEBCRJobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Computer-Vision-IEB-Xbox-%28789742%29-Job-CA-94035/1790939/179093917909392012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Marketing
Location: Mountain View, CA, US
Job ID: 786541-75394
Division: Server & Tools Business


Evangelist, Global Briefing Center

The Global Briefing Center (GBC) is a new program designed to host a wide range of audiences visiting the Microsoft Silicon Valley (MSV) Campus. Through it, Microsoft will drive the strategy and program management for activities involving groups of customers, students, elected officials, community organizations and foreign delegations. The program agendas for these delegations will be tailored to meet our visitors’ needs and objectives, while delivering a best-in-class experience and reflecting positively on Microsoft as a whole.

The Evangelist will work with the GBC manager to tailor content and messaging, and deliver briefings for the audiences served by the GBC. Central to the role will be developing strategic relationships with content owners in groups such as the Microsoft business divisions, Microsoft Research, the Microsoft Technology Center and Microsoft field teams based in the Silicon Valley.

The core responsibilities for the role are to:
Develop content leveraging resources from relevant groups within Microsoft
Maintain an understanding of all of Microsoft’s technologies from consumer to enterprise and servers to clients to devices.
Oversee and participate in the delivery of engagements, ensuring high quality, consistent deliverables and consistently high customer satisfaction
Integrate and enhance industry-specific experiences
Drive continuous improvement of the GBC customer experience through evolving the engagement processes and content delivery.
The requirements for the role include:
Strong interpersonal and organizational skills
Excellent oral and written communication abilities
Experience facilitating discussions and briefings
A passion for technology
Technical and business credibility
Clear understanding and expertise in Microsoft technologies and business strategies
Excellent knowledge and experience of competitive platforms, products, companies and philosophies
Four year degree, technical background preferred
7+ years of customer interaction in a technical role

]]>http://www.microsoft-careers.com/job/Mountain-View-Evangelist%2C-Global-Briefing-Center-Job-CA-94035/1752392/175239217523922012-06-15MicrosoftMarketingfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788742-76758
Division: Interactive Entertainment Business

Microsoft is a leader in the design of world class entertainment devices. We are looking for a strong Principal design verification engineer to work in the IEB HW team on exciting new products. The candidate must be a highly motivated self-starter who will thrive in this dynamic, cutting-edge environment.

Responsibilities include: Driving verification architecture, interfacing to external vendors, leading verification teams, architectural investigations and performance modeling, creation of verification environments, Pre-silicon functional verification at the block, chip and system level, and Post silicon validation.


Requirements:
- Excellent communication skills
- BS/MS in Electrical or Computer Engineering
- 12+ years of relevant industry experience.
- Leadership of verification teams over multiple projects
- Experience in design and architecture
- Proficient in Verilog or VHDL and C/C++
- Good understanding of verification methodologies
- Good understanding of computer architecture
- Significant post silicon debug experience

The following would also be valuable:
- CPU and graphics core verification
- Understanding of interface standards such as PCIe, SATA, AXI, Ethernet, USB, wireless
- Experience with hardware emulation and FPGAs
- Software development experience
By applying to this position, you are being considered for multiple like positions.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Verification-Engineer%2C-Principal-IEB-Hardware-%28788742%29-Job-CA-94035/1776791/177679117767912012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 774299-66598
Division: Corporate Research & Development


Are you passionate about growing the IT outsourcing industry in China? Are you seeking a role that offers diverse set of responsibilities, strategic thinking and business and industry exposure? Do you want to be part of an effort that will make a significant impact on how Microsoft grows with the China enterprise ecosystem? If you answered “yes,” then Strategic Partnership Group (SPG) is the right place for you! SPG is part of Microsoft Asia Research & Development Group (ARD) with the mission to orchestrate various R&D and Microsoft China entities in China to (1) define strategy and enable implementation meant to foster a vibrant outsourcing ecosystems in China (2) drive China outsourcing value offerings to Microsoft business groups (3) develop and build talent and organization capabilities in the outsourcing industry. Objective of the Position Be a key contributor in Strategic Partnership Group to drive outsourcing project management innovation, vendor development and business impact to Microsoft China. Key Responsibilities - Lead the China ITO outsourcing eco-system development by partnering with local governments, top ITO companies and Microsoft internal business and technical functions. - Initiate and manage strategic programs to increase value of SPG assets and make business impact. - Build and innovate on outsourcing vendor management service models and win internal BG sponsorships. - Manage and grow China onsite deliver center platform and provide high quality ITO services to various internal BGs. - Drive the growth of differentiated IT service capabilities among the preferred vendor base in China. - Manage a team of CSGs and build strong partnerships with internal functional groups such as sales & marketing, consulting services, product groups, procurement, IT, finance and RE&F. Position Requirements The successful candidate should have 1) 5 to 8 years of experiences in program / project management 2) Relevant experiences in managing offshore vendors or building external partnerships 3) 1 to 2 years of people management experiences in a team set up (FTE or Vendor). 4) 2 to 3 years product shipping experiences in multiple release cycles. 5) Have successful track records in leading a deliver team collaborating with developers and testers, managing customer satisfactions and building partnerships in a cross functional environment 6) Fluent English both in oral and writing. Conversational Chinese. The candidate must be 1) Self driven and have strong passion for offshore development and growing the China IT industry. 2) A strong strategic thinker, good business senses and can effectively deal with ambiguity. 3) Process driven. 4) Excellent in communication & cross-group collaboration. 5) Demonstrated maturity in fostering win-win relationships with both internal and external partners. - The candidate will be based in Beijing, China, and might need to travel between China and Redmond from time to time.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Program-Manager-ARDMOD-Beijing-Job/1500401/150040115004012012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 793931-80657
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

The Mediaroom Test team within IEB is looking for an experienced SDET to own UI/UX testing and automation.

This individual will play a critical part in the delivery of the best-in-class TV solution across various devices (tablets, embedded, Xbox, etc.) If you love being on the cutting edge of new technologies and applications in one of the hottest tech areas, have solid experiences in UI/UX Testing/Automation, detailed orientated and customer focused than you are an ideal candidate.

Qualifications:
•Deep CS knowledge (data-structures, algorithms, design, C++/C#)
•Deep automated test and tool development knowledge. Deep knowledge of test and tool development methodology;
•Deep knowledge of software fundamentals such as security, performance, scalability, etc.
•Passionate about UI development and testing;
•Passion about and ability to deliver high quality features and end-to-end scenarios.
•Detail oriented;
•Proactive communicator;
•Passionate ambassador for product and process quality and delivery in a predictable, controlled, high-quality manner.

For extra benefit:
•Knowledge and experience with TV, IPTV and/or client UI frameworks and UI automation.
•Knowledge and experience in UI/UX Testing

What we offer:
•A chance to work on a set of extremely visible deliverables.
•A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
•A chance to work with one of the best engineering teams in the industry

IEBCRJobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-IEB-Mediaroom-%28793931%29-Job-CA-94035/1868122/186812218681222012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Human Resources
Location: Budapest, HU
Job ID: 773932-66328
Division: Human Resources


Talent Sourcer CEE Services Based Budapest

The Business - Services & Consulting In our business, successful solutions combine superior technology with the people who apply it. In Services and Consulting, we work side-by-side with our customers-often at their sites-to help them make the most of our technologies. We manage solution delivery and provide professional services to both customers and partners, including evaluating, designing, and implementing enterprise IT infrastructures and business applications. Architecture Delivery employees support enterprise engagements across industries, platforms, and solutions and throughout the IT lifecycle. We back our company’s sales staff with relationship and opportunity management and lead concept development and planning. Consulting Delivery employees design, plan, and implement billable customer and partner IT solution delivery services. Our role is to help customers align their strategic, architectural, and operational requirements. Support Delivery employees offer preventative and reactive IT support to customers and partners through managed agreements. They assess risk, transfer knowledge, and provide guidance on effective product operations.

Role Purpose The Talent Sourcer (TS) is tasked with developing innovative and proactive methods to source, evaluate, and pipeline candidates for Microsoft. TSs should foster and cultivate relationships with key candidates and develop large-scale talent pools to deliver upon both immediate short-term and strategic long-term needs.

Job Responsibilities (All Areas) Implement a variety of candidate generation techniques, strategies, and programs, and stay ahead of new innovation
Gain a deep understanding of the talent landscape in your area; build a competitive intelligence knowledge base of companies and candidates residing within those companies
Engage with Hiring Managers where appropriate and Staffing Consultants (SCs), to understand fully the role or Services business that you are sourcing for. Identify any gaps in the talent supply for Microsoft situated in your area of focus
Use your market knowledge and sourcing skills to engage with active and non-active applicants
Cultivate relationships with key candidate and specific talent pools, defined according to long-term initiatives and direction of the organization-turn applicants from non-active to active by developing strong candidate relationships
Build and engage with a talent community that includes a high volume of targeted candidates
Utilize Global E-REc Staffing System (e-recruitment system) to store talent pools of appropriate candidates
Actively source diverse candidates from a variety of sources
Screen candidates whom you have identified if you are sourcing for a specific role
Evaluate your own productivity and effectiveness of methods used to deliver results. TSs who are tasked with requisition (req)-based sourcing will be set specific productivity targets
Deliver requisite volume of candidates that flow through to interview and offer stage Meet team Key Performance Indicators (KPIs), such as reduction in agency usage, percentage of female hires, and so on
Stay within budget, maximizing utilization of sourcing resources

Multi-Country-Specific Job Responsibilities You will need to understand the countries you are representing and show the ability to penetrate these markets in order to find the best candidates

HR Competencies Business Acumen People Acumen
Systems Thinking Trusted Advisor Confidence Cross-Boundary Collaboration Impact and Influence Interpersonal Awareness

Essential Hungarian Language fluency
3-5 years Recruiting experience demonstrating capability in creative sourcing techniques
Effective strategic thinking and problem solving Deep knowledge regarding specific disciplines and technologies Passion for and significant experience in identifying and screening candidates Ability to understand, articulate, and sell Microsoft culture and business initiatives
Track record of innovation and creativity Evidence of building candidate relationships and managing a network of talent Demonstrated ability for effective cross-group collaboration Active participation in a positive teamwork environment
Strong oral and written communication skills Ability to deliver results with little supervision, and to effectively manage multiple projects and candidates Ability to meet standard measurements of success for Staffing, such as interview-to-offer ratios, meeting annual hiring plan, and cost-per-hire targets
Successful Project Management abilities, delivering upon work streams within high-priority projects with both short- and long-term deliverables Proficiency in Microsoft Office applications and Web 2.0
Desirable BA/BS degree in business, communications, human resources, or related discipline

J2WERPM]]>http://www.microsoft-careers.com/job/Budapest-Talent-Sourcer-CEE-Services-Job/1498898/149889814988982012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BSBudapest, HUJob Category: Research
Location: Beijing, CN
Job ID: 774560-66764
Division: Corporate Research & Development

Position Title: University Relations Program Manager
Reporting to: Senior University Relations Manager, China, MSRA
Working location: Based in Beijing with periodic travel to visit universities in China


Primary Responsibilities:
Join the Microsoft Research Asia University Relations team and make a significant impact on the future computer scientists and engineers. As a University Relations Manager, you will be responsible for
Cultivating long-term in-depth partnerships with deans, faculties, researchers, and students at the best computer science research and engineering departments in the top universities.
Working with the universities to integrate MS platforms, tools and technologies into their research and curriculum to significantly increase their 1) perception of Microsoft & Microsoft’s tools and technologies, 2) utilization of MS technologies in curriculum and research, and 3) view of Microsoft as a leading technology partner in the future of education.
Identifying opportunities for joint collaboration between academic researchers and Microsoft Researchers, working closely with MSRA Researchers manage relationships and projects.
Developing and implementing business plans, managing budgets, measuring and tracking success, and identifying key research and partnering opportunities.
Organizing and supporting UR events.

Qualifications:
The position requires
- Excellent relationship building and communication skills. With ability to plan strategically and create win/win situations which will benefit both academic partners and Microsoft.
- Ability to work independently. Effectiveness in achieving results through individual and cross team efforts. Demonstrated ability to identify strategic opportunities and provide appropriate solutions.
- Good knowledge of MS products and technologies
- Strong presentation, project management and business/development skills are essential.
- Excellent written and verbal English and Chinese communication skills required.
- A BA/BS degree in Computer Science, Computer Engineering, Electronic Engineering, MIS or related discipline is required;
- Travel required.
- Experience in University teaching and research is a plus.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-University-Relationship-Program-Manager-Microsoft-Research-Asia-Beijing-Job/1503963/150396315039632012-06-15MicrosoftResearchfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 791566-79631
Division: Microsoft Office Division


The MacBU Group at the Silicon Valley Campus is looking for a talented Software Development Engineer in Test (SDET) with a strong technical background to join the Outlook Test team. You will work very closely with the Development team on the design, implementation, & testing of new feature work to be part of Microsoft’s next move on the Mac and on iOS.

Our business unit offers the feel of a small, independent business with a strong team culture of innovation, creativity, and having fun. We build our own Mac and iOS products that present team members with unique technical challenges as well as exceptional opportunities for ownership, autonomy and professional growth. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life

* Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)



REQUIRED SKILLS/EXPERIENCE:

Strong programming skills (2+ years) with C, C++

Excellent problem solving and communication skills

Experience shipping at least 1 commercial application in an engineering role

Passion for the Mac platform

Experience designing, developing, and executing detailed test plans

Passion for quality and improving the user experience

Education: BS in Computer Science (or equivalent)


PREFERRED SKILLS/EXPERIENCE:

Hands on experience with Mac OS X development technologies.

Knowledge and experience with Microsoft Office for the Mac a plus.

Working knowledge of test methodologies and techniques

Experience writing white box and/or API tests.

Experience in writing tools to aid in feature testing

Demonstrated debugging skills using an IDE.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Office-for-Mac%2C-791566-Job-CA-94035/1839164/183916418391642012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: Berlin, DE
Job ID: 762793-46930
Division: Services & Support

Mögliche Standorte: München, Köln, Hamburg, Berlin

Role purpose:

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.
Die Consulting Service Line „Application Platform Optimisation“ konzentriert sich auf die Bereiche Anwendungsentwicklung, serviceorientierte Architekturen (SOA) sowie Datenbankimplementierung , Business Intelligence und der Entwicklung und Implementierung von CRM Lösungen mit Microsoft Dynamics CRM.

Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Roll-out von Lösungen in komplexen Umgebungen. Wir konzentrieren uns dabei auf marktentscheidende Projekte mit internationalen Großkunden und modernsten Lösungen wie zum Beispiel TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitaler Arbeitsplatz 2010. Als Hersteller tragen wir eine große Verantwortung für den erfolgreichen Einsatz unserer Lösungen. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Als CRM Consultant tauchen Sie tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing des Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, dem Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.


Key responsibilities:

Ihr Profil:

Abgeschlossenes Studium (z.B. Informatik, Wirtschaftsingenieurwesen/
Betriebswirtschaft) oder vergleichbare Ausbildung und entsprechende Berufserfahrung
Mehrjährige Berufserfahrung bei der Konzeption und Implementierung von
Microsoft Dynamics CRM im Beratungs- und Entwicklungsumfeld, speziell im Design und der Entwicklung von Anwendungen auf Basis .Net (C#, VB.Net, ASP.Net)

Mehrjährige Berufserfahrung in der Softwarentwicklung im Rahmen von Microsoft Dynamics CRM Entwicklungsprojekten.
Fundierte Erfahrungen mit Microsoft .NET Framework 3.5
Fundierte Erfahrung mit Microsoft Dynamics CRM SDK
Versierte Anwendung von Visual Studio und Visual Studio Team System, mit expliziter Erfahrung im Aufsetzen des Entwicklungsumgebung und der Anwendung in großen Entwicklungsteams.
Erfahrungen mit folgenden Technologien sind wünschenswert:
SQL Server Analysis und Integration Services
Microsoft Office Sharepoint Server
Grundlegende Kenntnisse über Windows Server Infrastrukturen und damit einhergehende Serverfunktionalitäten und Dienste, sowie Microsoft Technologien und Produkte im Bereich der Daten- und Netzwerksicherheit.
Kenntnisse über mindestens eine international anerkannte Projektmanagement Methodik
Deutschsprachig, Englisch verhandlungssicher in Wort und Schrift

Persönlichkeitsmerkmale

- Zeigt 100%iges Engagement, ist erfolgsorientiert, zielstrebig und pragmatisch
- Ausgereifte Persönlichkeit mit hohem Selbstvertrauen und Selbstbewusstsein
- Versteht es auf allen Ebenen zu kommunizieren und zu überzeugen auch, und insbesondere, mit internationalen Microsoft Off- und Nearshore-Partnern im Rahmen der Softwarentwicklkung und Projektleitung in den Sprachen Deutsch und Englisch.
- Begeisterung für Technologie und Consulting und hervorragende Kommunikationsfähigkeiten
- Kann Strategien entwickeln und Visionen aufzeigen
- Steigt ins Detail ein und behält dennoch den Überblick; hat einen Blick für das Wesentliche und ist in der Lage, Chancen und Möglichkeiten in Problemsituationen zu erkennen (analytisches, unkompliziertes, klares Denkvermögen)
- Bescheiden, hat keinen überzogenen Geltungsdrang, sondern überzeugt durch Leistung
- Flexibel und mobil, verfügt über eine hohe Reisebereitschaft
- Integriert sich in das Consulting Team
- Kreativ und offen für neue Anregungen und Themen


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


]]>http://www.microsoft-careers.com/job/Berlin-CRM-Consultant-%28mw%29-Job/1383226/138322613832262012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBerlin, DEJob Category: Marketing
Location: Issy Les Moulineaux, FR
Job ID: 772189-65313
Division: Marketing


Professionnel(le) de des relations media et de la communication ? Passionné(e) par l’univers des nouvelles technologies et du numérique ? Cloud computing, big data, consumérisation des usages, environnement applicatifs vous sont familiers ?
Microsoft France recherche un PR Manager Entreprise (H/F)
Missions
Rattaché(e) à la Directrice des Relations Médias et Influenceurs, le PR Manager
Contribue à valoriser l’image de Microsoft, de ses produits et de ses services auprès des médias et sphères d’influences on & offline et entretient la relation avec les médias clés.
Est un conseiller et un interlocuteur privilégié des équipes marketing et du management des Business Groups (BG) Entreprise (en particulier Serveurs, Grandes entreprises /PME ; Services ; Dynamics) dans le cadre du planning, de la mise en place de la stratégie RP, ainsi que dans l’élaboration des messages, et la qualité de la communication. Il/elle doit également intégrer la dimension stratégique de sensibilisation et de communication auprès du comité de direction.
Fait preuve de réelles capacités d’analyse dans la définition de la stratégie PR on et offline, la gestion opérationnelle des plans RP
Pilote et gère les ressources au sein de l’agence PR

Profil et Compétences
Vous avez acquis au moins 8 ans d’expérience professionnelle dans le domaine des relations presse. Vous êtes passionné(e) par les nouvelles technologies, doté(e) d’excellentes compétences rédactionnelle, d’une bonne maîtrise en gestion de projet et reconnu(e) pour votre aisance relationnelle. La maitrise de l’anglais est indispensable, ainsi qu’une bonne connaissance des médias français et une bonne compréhension de la recomposition du paysage médiatique et des nouvelles sphères d’influence (blogosphère, third parties/vocal friends…). Une bonne connaissance des produits Microsoft et du secteur des TIC est fortement conseillée.
Le poste est basé au Campus de Microsoft, à Issy Les Moulineaux.
Si vous pensez correspondre à ce poste, postulez dès maintenant, en adressant votre CV et LM.


EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/V-CATALI-Responsable-des-Relations-Publiques-HF-Job/1481605/148160514816052012-06-15MicrosoftMarketingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Sales
Location: Mountain View, CA, US
Job ID: 782907-72965
Division: Sales


IT Professional Evangelist Job Description

Are you an experienced IT Professional with a broad skill set in deploying, monitoring, troubleshooting, managing and supporting Microsoft and non-Microsoft infrastructure solutions? Have you been paying attention to the current trends around cloud computing - public, private, hybrid? Do you love technology? Do you find opportunities to share your technical knowledge with others?

If you are a strong technical talent with experience and a passion for the Microsoft core technologies, we want to meet you!

The IT Professional Evangelist (ITE) is a member of the Audience Evangelism Team in Microsoft’s West Region Developer and Platform Evangelism (DPE) group tasked with driving IT professional satisfaction and platform adoption through online (blogs, webcasts, etc…) and in-person activities (events, user groups, customer engagements) in the San Francisco Bay Area. In this hands on technical role, your core mission will be leading Microsoft customers to understand how to take advantage of existing and new virtualization solutions and how to successfully transform businesses by deploying solutions in Microsoft private, public and hybrid clouds. You will also help your fellow IT professionals understand how to take advantage of innovative Microsoft management solutions spanning from on-premise to the cloud.

This is a highly technical role focused on Microsoft core infrastructure technologies such as: Windows Server 2008 R2, System Center, Microsoft’s private cloud, Hyper-V and Virtualization technologies, SQL Server 2012, Windows 7 and other emerging core infrastructure technologies such as Windows 8. The ITE leads by example and invests heavily in cultivating productive, influential partners and community leaders.

Key responsibilities of the role are:
- Drive satisfaction with Microsoft, Microsoft tools and Microsoft platform technologies
- Drive adoption of next generation virtualization technologies, Windows client platform and private cloud adoption
- Lead Microsoft-driven events such as TechNet Events and product launches
- Engage the broad IT professional community in partnership with community leaders
- Engage with the broad IT professional audience through online channels

Qualifications include:
7+ years of experience with Microsoft core infrastructure products (Windows Server, Active Directory, Exchange, Lync, SQL, etc.), experience delivering outstanding presentations to audiences of various sizes, and persuasive communication skills is required. Passion for and knowledge of current and future technology with solid knowledge of enterprise global IT requirements and competitive offerings required. Strong candidates will have deep involvement with the Microsoft IT professional community either as an MVP, User Group Leader, or influential blogger. A Bachelor’s or Master’s degree in business information systems or computer science preferred. Recent Microsoft Certifications (MCTS, MCITP, MCSE, MCT, MCM, MCA), A broad familiarity with recent Microsoft technologies including Windows Server 2008 R2, System Center, Hyper-V and Virtualization technologies, Windows 7, etc. is a plus. Moderate travel (20-30%) is anticipated. Preferred location is San Francisco, CA.

SALES:DPEG
RSA:Event

]]>http://www.microsoft-careers.com/job/Mountain-View-IT-PRO-Evangelist-Job-CA-94035/1680034/168003416800342012-06-15MicrosoftSalesfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Product Planning
Location: Mountain View, CA, US
Job ID: 787177-75818
Division: Interactive Entertainment Business

The IEB team is looking for a driven and highly accomplished individual to manage product planning activities in the area of operator TV platforms. Be a part of a pivotal change at Microsoft where we are going to build the core entertainment services that will support the transformation into a full-fledged, entertainment business. The environment is agile, complex, and extremely fast paced with tight deadlines and a uniquely large audience. IEB offers you a strong team, exciting challenges, and a fun place to work.

This person will be focused on TV products that will be delivered both directly and indirectly to consumers, regardless of delivery platform (Mediaroom, MVP, CDN, etc.).

This is a unique opportunity to work on a large-scale project with world-class, passionate software developers, hardware engineers and marketing teams that has a real impact on tens or even hundreds of millions of end users. As part of the IEB OTTS Product Planning team, you are expected to also take on additional initiatives in strategic forward looking projects.

Your key responsibilities will include the following:
- Identification and analysis of new market opportunities, trends and competitive moves that inform our business.
- Provide specific direction for primary research from idea generation through to concept iteration through to value proposition validation.
- Own being the voice of the customer and driving customer needs into our planning
- Articulate business goals, product strategy, and user and business requirements for both engineering and marketing audiences.
- Drive thought leadership into the planning team to build out discipline expertise, and into the business to create a market-driven strategy.
- As a senior member of the planning team, expectations that you will mentor, coach and invest in building careers of other planners on the team.
- Bring a sense of humor to the job.

This ideal candidate will have the following skills and experiences:
- Strong cross-group, cross-business, cross-discipline skills
- Comfort with ambiguity
- Experienced product planning skills, comfortable with working with both the product management and engineering arms of the business
- Prior experience with successfully communicating up to senior executives and out to the broader org
- No fear tackling big challenges while taking on some of the more foundational planning 101 activities
- Ability to look holistically at a problem/challenge and question existing thinking/assumptions
- Primary research methods experience
- Experience managing and influencing people
- Solid understanding of marketing theory and execution
- Bachelor’s degree, MBA preferred
- 8+ yrs of relevant experience


J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Product-Planning-Manager-IEB-OTTS-Product-Planning-%28787177%29-Job-CA-94035/1760922/176092217609222012-06-15MicrosoftSoftware Engineering: Product Planningfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 779359-70408
Division: Retail Stores


Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri


]]>http://www.microsoft-careers.com/job/Costa-Mesa-Inventory-Control-Expert-Job-CA-92626/1569195/156919515691952012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 784006-73710
Division: Retail Stores


Community Dvlpment Specialist
Microsoft Retail
Job Summary:
At a Microsoft Retail store, you will find an effort for us to connect with each community we serve. The Community Development and Events Specialist will build consumer awareness, perception, understanding, and visitation of the Microsoft Stores. Construct a robust schedule of events (e.g., Speaker Series, Class Trips) both during and after store hours, so that Microsoft retail brings the technology experience and excitement of our products directly to the consumer. In partnership with Store leadership and Microsoft Retail Stores marketing, this role will build and sustain a viable community presence and a pipeline of store visits and events for local affiliations.
Summary of Essential Job Functions:
Build relationships with local community groups (including schools, the Chamber of Commerce, local chapters of charitable organizations, small businesses, etc).
Create an online presence for the stores by spearheading and contributing to social media opportunities.
Organize store participation in (or sponsorship of) community events.
Partner with the corporate Marketing Team to develop assets that support local community engagement initiatives.
Partner with the corporate PR Team to create, post and respond to online content with local relevance.
Prioritize, plan, execute, and fulfill all community engagement events.
Track participation, ROI and overall efficacy of community outreach initiatives.
Engage, educate, excite, and empower potential and existing customers alike with the same level of passion and commitment.
Smile, have fun, work hard, and achieve success.
Minimum requirements:
College Degree Preferred and/or equivalent work experience.
3 years preferred demonstrated performance in community relations focused on excellence in service, sales, and marketing.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
High level attention to detail and superior follow through.
A strong passion for technology and delivering world class customer service.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-cd

]]>http://www.microsoft-careers.com/job/Costa-Mesa-Community-Dvlpment-Specialist-Job-CA-92626/1705638/170563817056382012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: Human Resources
Location: Tokyo, JP
Job ID: 772847-66760
Division: Human Resources

[Summary]
Microsoft is looking for a strong Human Resources Business Partner to develop and implement business based HR strategies for the Japan Consumer & Channel Group (CCG) and Japan Interactive Entertainment Business (IEB) organization.

[Responsibilities]
This position will be a key business partner to executives within the CCG and IEB and will be responsible for ensuring successful HR strategy and execution.

The role will be accountable for managing (or coordinating) processes and emerging issues in the areas of:
- Performance Management
- Employee and Leader Development
- Organizational Development
- Change Management
- Talent Management
- Management Excellence
- Succession Planning
- Diversity and Inclusion
- Employee Relations

The position will report solid line to HR Business Partner Manager in Japan Microsoft HR organization.

Success in this role will require:
- Developing strong business relationships with executive management and middle managers and establishing credibility with employees at all levels
- Understanding the business mission, challenges, and strategic initiatives in order to influence and drive the people agenda for the organization
- Closely partnering with client executives to design and deliver HR solutions that drive business results
- Identifying and acting upon coaching opportunities with business leaders while considering organizational implications
- Building management team capability to facilitate an open, inclusive, Microsoft values-based environment which enables effective employee advocacy and strong business results
- Ability to guide clients through organizational change
- Coaching managers to effectively and creatively utilize their talent resources
- Investigating and resolving employee relations issues
- Providing support in using HR systems, tools and processes
- Driving core HR programs (Annual Review, Mid-Year Career Discussion, People Review, etc.)
- Partnering with finance and business management/operations on topics related to operating expense and headcount
- Partner with COEs (e.g., Staffing, People & Organization Capabilities, HR Operations) to provide end-to-end HR support to the clients
- Participating as a member of the Microsoft Japan HR teams; and driving and supporting cross-group HR initiatives

[Requirements]
- 6+ years in professional client-facing human resources related roles (HR generalist experience is preferred, but specialist or consulting experience will be considered)
- Excellent consulting and analytical skills, focus on results, skilled at building strong professional relationships at all organizational levels
- Demonstrated competence in all aspects of HR management (e.g., performance management, succession planning, coaching, employee relations, reward/recognition, etc.)
- Proven ability to build strong business acumen and apply that learning when making recommendations
- Experience and demonstrated working knowledge of Japan employment laws
- BS/BA required
- Graduate degree in HR or related field preferred


Working Location: Shinagawa, Tokyo


Microsoft is an equal opportunity employer and supports workforce diversity.

J2WERPM]]>http://www.microsoft-careers.com/job/Tokyo-HR-Business-Partner-Job/1503996/150399615039962012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BSTokyo, JPJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 761795-46808
Division: Services & Support

This Job is eligible for the following work arrangements :Flex Time
Microsoft Services Global Delivery is looking for a Program Manager to manage all the internal tools in enabling business, operational and delivery excellence. The ideal candidate should carry a blend of technical and program managerial skills. This candidate will interact with various stakeholders including Practice leaders, Architects and Vendor/Partner teams on a regular basis. Hence, excellent written & verbal communication and articulations skills are must. Any experience or knowledge of industry standard processes viz., Six Sigma, CMMI, ITIL etc., would be an added advantage. This candidate will be responsible in managing suite of tools across ASP. Net, SQL, CRM, SharePoint, Silverlight, TFS etc.,


KEY RESPONSIBILITIES
- Drive engineering processes across all GD internal tools
- Work with different function owners (SEPG, Ops, BMO, WFP, Practices etc.,) in understanding and documenting their enhancement requirements
- Prioritize the feature enhancements against business requirements and team capacity to plan timely releases
- Work with GD architects to convert functional requirements into technical specifications
- Manage a pool 10-15 vendor resources in driving the development & test activities
- Plan appropriate landing of tools including pilot, UAT etc.,
- Responsible for production support of the tools as per the SLAs defined with stakeholders
- Responsible for publishing various reports on tool usage, improvements, release cycles to various stakeholders periodically
- Analyze GD business life cycle periodically and drive continuous integration & optimization of existing tools
- Contribute to the fiscal planning of tools budget in the beginning of the year


REQUIREMENTS
- Between 7-10 years of overall experience in SDLC
- At least 5 years of in program managing high-quality software releases
- Ability to assign work and lead technical teams
- A university computer science degree or equivalent
- Ability to connect with different stakeholders and drive requirements elicitation

]]>http://www.microsoft-careers.com/job/Hyderabad-Services-Project-Manager-Job/1374312/137431213743122012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Services & Consulting
Location: Toronto, CA
Job ID: 772238-65315
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

The qualified candidate must possess proven experience and capability around Microsoft Dynamics CRM, including but not limited to:
Business requirement discovery and analysis for Customer Relationship Management solution
Microsoft Dynamics CRM Sure Step Methodology and Fit Gap Analysis
Microsoft Dynamics CRM architecture assessment and design
Microsoft Dynamics CRM solution configuration and customization based on customer business requirements
Integration with 3rd party data sources and custom reporting

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 8-10 years related IT experience.
§ Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
§ Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

The Rewards

Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:


Stock Awards & Employee Stock Purchase Plan

Registered Retirement Savings Plan

Employee Software Purchase Program

Fitness Membership & Subsidy

I Volunteer (5 Paid Volunteer Days)

Employee Assistance Program


And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.


CA:SMSG

J2W:WPK


]]>http://www.microsoft-careers.com/job/Toronto-Solution-Architect-Job-ON/1481572/148157214815722012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSToronto, CAJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 790584-78302
Division: Interactive Entertainment Business

The IEB team is looking for a driven and highly accomplished individual to manage product planning activities in the area of operator TV platforms. Be a part of a pivotal change at Microsoft where we are going to build the core entertainment services that will support the transformation into a full-fledged, entertainment business. The environment is agile, complex, and extremely fast paced with tight deadlines and a uniquely large audience. IEB offers you a strong team, exciting challenges, and a fun place to work.

This person will be focused on TV products that will be delivered both directly and indirectly to consumers, regardless of delivery platform (Mediaroom, MVP, CDN, etc.).

This is a unique opportunity to work on a large-scale project with world-class, passionate software developers, hardware engineers and marketing teams that has a real impact on tens or even hundreds of millions of end users. As part of the IEB OTTS Product Planning team, you are expected to also take on additional initiatives in strategic forward looking projects.

Your key responsibilities will include the following:

- Identification and analysis of new market opportunities, trends and competitive moves that inform our business.
- Provide specific direction for primary research from idea generation through to concept iteration through to value proposition validation.
- Own being the voice of the customer and driving customer needs into our planning
- Articulate business goals, product strategy, and user and business requirements for both engineering and marketing audiences.
- Drive thought leadership into the planning team to build out discipline expertise, and into the business to create a market-driven strategy.
- As a senior member of the planning team, expectations that you will mentor, coach and invest in building careers of other planners on the team.
- Bring a sense of humor to the job.

This ideal candidate will have the following skills and experiences:

- Strong cross-group, cross-business, cross-discipline skills
- Comfort with ambiguity
- Experienced product planning skills, comfortable with working with both the product management and engineering arms of the business
- Prior experience with successfully communicating up to senior executives and out to the broader org
- No fear tackling big challenges while taking on some of the more foundational planning 101 activities
- Ability to look holistically at a problem/challenge and question existing thinking/assumptions
- Primary research methods experience
- Experience managing and influencing people
- Solid understanding of marketing theory and execution
- Bachelor’s degree, MBA preferred
- 8+ yrs of relevant experience


J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager%2C-Principal-IEB-%28790584%29-Job-CA-94035/1806977/180697718069772012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 775080-67147
Division: Online Services Division

Title: Program Manager II- Senior Program Manager (News search feature PM)
Group: Search Technology Center Asia
Work Location: Beijing, China
Search Technology Center Asia (STCA)
STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; the development of mobile search applications and Speech technology. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲互联网工程院
微软亚洲互联网工程院由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络,移动互联网研发以及Speech。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战

Roles & Responsibilities
We are looking for a Senior Program Manager who is experienced and passionate in developing internet services, result-oriented and has the technical background and aptitude to succeed in a rapid development environment to deliver a top-notch search service.
As a senior program manager, you will be responsible for understanding and analyzing the online news industry and competitors, devising programs to collect/validate user needs through both technical data mining and qualitative user study. You will be responsible for putting together both long-term product roadmap and for each release cycle a detailed functional specification to deliver a set of innovative features for Bing News. This includes search service, news browsing as well as presence on social network. You will have to be naturally passionate about understanding deeply about search technology and seeing potential in using this as a differentiator to deliver a winning product for users. You will be responsible for driving an engineering feature team using agile methodologies, as well as working closely with colleagues in our US headquarters to manage inter-dependency of the projects. You must have strong core program management skills - great inter-personal skills and ability to build win-win consensus with partners, strong presentation skills to pitch product roadmap and ideas to executives, enjoy writing technical specifications, being analytical and detailed-oriented, having a proven track record of effectively leading small teams to deliver software products, and be fluent in oral and written communication in English.

Required Qualifications
An ideal candidate should possess a strong computer science or engineering background, a good grasp of software engineering principles, exceptional problem solving skills and multiple years’ experience in delivering internet services for mass consumer base. A demonstrated ability to come up to speed quickly on a new technical domain and be a user advocate at the same time is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment distributed across geographical locations are very important.
Knowledge and experience in any of the following areas is a plus: SQL/scripting languages, data mining, user research, design, web technologies.

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Program-Manager-II-Sr-Program-Manager-Search-Technology-Center-Asia-Beijing-Job/1514312/151431215143122012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Wallisellen, CH
Job ID: 775768-67567
Division: Services & Support

Erfolgreiche Services Engagements bei Grosskunden bedürfen einer hochprofessionellen Planung und Umsetzung. Um dies sicherzustellen suchen wir eine erfahrene Persönlichkeit als
Enterprise Services - Engagement Manager (w/m)

Sie werden eine kleine definierte Gruppe strategischer Grosskunden beraten, was folgende Hauptaufgaben umfasst:
•Sie analysieren der Bedürfnisse Ihrer Kunden und erarbeiten massgeschneiderte Vereinbarungen bezüglich Services Engagements, die Sie überzeugend vor Entscheider-Gremien präsentieren
•Sie stellen sicher, dass die Services Engagements bzgl. Budget, Ressourcen und Timing entlang der definierten Vereinbarungen und Standards umgesetzt werden
•Sie garantieren ein kontinuierliches Projekt-Reporting gegenüber Ihren Kunden
•Durch eine optimale Koordination aller internen und externen Verkaufs- und Consulting-Ressourcen und die intensive Pflege Ihrer Kundenbeziehung stellen Sie eine optimale Kundenzufriedenheit sicher

Ihr Profil:
•Mehrjährige Erfahrung im Verkauf oder der Beratung von Service-Dienstleistungen
•Kennen der Entscheidungsprozesse bei nationalen und internationalen Grosskunden
•Verhandlungs- und präsentationssicher gegenüber „Business Decision Maker“ auf Management-Level
•Gewohnt, sich in internationalen und interdisziplinären Projektteams zu bewegen und durchzusetzen
•Bachelor- oder Masterabschluss in Betriebswirtschaft, Engineering oder Wirtschaftsinformatik
•Verhandlungssicher in Deutsch und Englisch

Wollen Sie diese Herausforderung anpacken? Dann freuen wir uns auf Ihre Online Bewerbung mit Lebenslauf und Motivationsschreiben (das Motivationsschreiben kann im Fenster Lebenslauf via Copy/Paste ergänzt werden).



]]>http://www.microsoft-careers.com/job/Wallisellen-Engagement-Manager-%28wm%29-Job/1518924/151892415189242012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWallisellen, CHJob Category: Services & Consulting
Location: Copenhagen – Hellerup, DK
Job ID: 776142-67926
Division: Services & Support

Er du vores nye System Center konsulent?

Microsoft Consulting Services leder efter en erfaren ny kollega, og hvis du kan genkende dig selv i nedenstående, så er det måske dig vi søger:

Du har en passion for teknologi, og kan være med til at sikre det høje teknologiske niveau som vi har i Microsoft Consulting Services
Du brænder for at skabe værdi hos kunderne, og hjælpe dem med at få de bedste løsninger
Du er kreativ, og tænker ud af boksen - men er samtidig struktureret og holder fokus på opgaven og leverancen
Du er en efterspurgt System Center konsulent, fordi dine kompetencer og erfaringer inden for området er i top
Du vil gerne være en del af en ambitiøs international virksomhed, som er i udvikling og tænker i innovation og optimale produkter og løsninger for vores kunder
...Og når vi siger Proof of Concept og review af løsningsdesign, så er det også discipliner, som du mestrer

Hvis du tænker ”Det er lige mig”, så læs endelig videre...

Vi tilbyder en spændende stilling i Microsoft Consulting Services, hvor du som konsulent vil blive ansvarlig for planlægning og implementering af Microsoft System Center løsninger i samarbejde med Danmarks største virksomheder og strategiske partnere.

Du bliver en del af et stærkt og dynamisk team, der anvender de nyeste Microsoft teknologier og best practices.

Du varetager primært den tekniske implementering af System Center løsningerne. Planlægning og implementering omfatter rådgivning, arkitekturdesign, installation, udvikling og tilretning, integration og test. Det sker både selvstændigt og i samarbejde med erfarne kolleger.


Du kan naturligvis også genkende dig selv i nedenstående:

-Du besidder drive og entusiasme, som du giver videre i det tætte samarbejde med kunder og strategiske partnere
-Du er struktureret og systematisk, og du lægger vægt på altid at levere høj kvalitet og service
-Du motiveres af at levere gode resultater
-Du har en høj indlæringshastighed og evne til at omsætte teori og ny læring til praksis
-Du trives med at kommunikere og er god til at præsentere for både små og store grupper
-Du forstår mekanismerne i en stor organisation og færdes hjemmevant på alle niveauer
-Du taler og skriver uden problemer både dansk og engelsk
-Du har en relevant IT-uddannelse; minimum på bachelor niveau

På teknologisiden har du en god viden om, Microsoft System Center - herunder Service Manager, Operations Manager og Data Protection Manager, samt Windows Server 2008 R2 og Active Directory.


VI TILBYDER
Microsoft Consulting Services giver dig en unik mulighed for at få spændende udfordringer på en innovativ og motiverende arbejdsplads, ligesom du vil få en massiv faglig og personlig udvikling med på vejen i en national eller international karriere.
Du får ansvar, indflydelse og masser af muligheder for at udnytte dine kompetencer fuldt ud.

Server Management området er i stadig vækst og en ny System Center 2012 version er på vej, så hvis du besidder pionær ånd, har du gode muligheder for at forme og påvirke området.

Du kommer til at arbejde med den nyeste teknologi hos de største virksomheder i Danmark. Målrettet uddannelse garanterer dig et fagligt niveau helt i top, og du kommer til at samarbejde med virkelig kompetente og motiverede kolleger. Tempoet er ofte højt, men fleksibiliteten er til gengæld stor. En af årsagerne til, at Microsoft er kåret til ”Danmarks bedste arbejdsplads”, er en god balance mellem arbejde, fritid og samvær med familien.

Du får selvfølgelig en attraktiv løn- og kompensationspakke, der matcher dine kvalifikationer og dit ansvarsområde.

Vi har kontor i Hellerup, men du vil typisk arbejde 3-4 dage om ugen hos kunder i Danmark, oftest i hovedstadsområdet.
DET LYDER SPÆNDENDE, MEN JEG MÅ VIDE LIDT MERE:
Har du uddybende spørgsmål skal du blot skrive til Services Recruiter, Nina Utzon a-ninaha@microsoft.com - eller til Resource Manager, Jan Rungholm janrung@microsoft.com .

DENNE STILLING VIL JEG SØGE:
Vi modtager ansøgninger via vores system; så skynd dig at søge online ved at klikke på "Apply to Job" og "Create Resume/Cv".
Det er vigtigt for os, at du skriver en motiveret ansøgning, når du søger stillingen. Denne copy/paster du sammen med dit cv ind i et og samme tekstfelt.
Vi glæder os til at modtage din ansøgning!

EUR:MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/Copenhagen-Hellerup-System-Center-Services-Manager-Consultant-Job/1525433/152543315254332012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCopenhagen – Hellerup, DKJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 779361-70405
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Costa-Mesa-Assistant-Store-Manager-Job-CA-92626/1569084/156908415690842012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 787190-75863
Division: Retail Stores


Teacher

In the Microsoft Stores, we want to be known for consistently delivering world-class customer service. To accomplish this, everyone on our store teams needs to be highly knowledgeable about the products we sell and have the skills for creating exceptional, memorable customer experiences.

In this role, you will report to the Assistant Store Manager and be responsible for the initial and ongoing training of the store team. Specifically, you will:

Maintain an elite level of product knowledge in all Microsoft retail product and service offerings including software, hardware and services.
Act as a role model by personally delivering customer service experiences that meet and exceed our standards.
Lead the on-boarding experience and conduct all product, service and customer experience training for all new hires. Ensure they understand the Microsoft Store culture and have the skills and knowledge to deliver the best experience in retail.
Provide on-the-floor coaching and feedback for team members.
Be accountable for executing all company-wide training initiatives in your store.
Manage the ongoing training of all store employees, ensuring they continue to develop their customer service skills and stay current on our products.
Identify training needs by analyzing sales results and assessing the skill level of team members.
Partner with store leaders to prioritize in-store training so the team is focused on the right things at the right time.
Track training completion and prepare reports as needed using the Learning Management System (LMS).
Facilitate theater Workshops and coach other team members to lead high-quality, engaging Workshops. Ensure all sessions deliver what’s been promised to customers in the session descriptions.
Partner with the corporate retail training team in the development of training and presentation materials that lead to the premium level of customer experience delivered in the retail stores. Provide ideas and feedback to ensure training is on target and meets the needs of the store. On occasion, assist with the development of new training content.


Additional Skills and abilities needed for success in this role include:
­ Solid knowledge of the Microsoft Store organization and culture
­ Customer focus
­ Strong communication skills, verbal and written
­ Exemplary presentation and facilitation skills
­ Coaching and feedback skills
­ Partnering
­ Strategic agility
­ Planning and execution
­ Drive for results; ability to get a lot done quickly
­ Business analysis
­ Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)
­ Must be able to work your regularly scheduled shift
­ Must be able to be mobile throughout the store

Experience required:
­ 3-5 Years teaching / training-related experience, particularly facilitating group training sessions and coaching others
­ Bachelor's degree or equivalent work experience
­ High touch customer/sales experience preferred
­ Knowledge of Microsoft software (Windows, Office Suite) required
­ Microsoft certifications a plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace . mstrt-store-rt

]]>http://www.microsoft-careers.com/job/Costa-Mesa-Teacher-Job-CA-92626/1760955/176095517609552012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 779360-70410
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Costa-Mesa-Technical-Advisor-Job-CA-92626/1569094/156909415690942012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: Sales
Location: Singapore, SG
Job ID: 773105-67184
Division: Sales


Role Purpose
As the primary coordinator of the sales effort related to business solution sales activities, the Solution Sales Specialist (SSP) is responsible for supporting the Microsoft Dynamics Partners and Microsoft Account Managers in identifying targets, initiating the sales effort, accurate forecasting of revenue, managing virtual sales team activities, securing and supporting executive communication, developing the appropriate technical, business process and business value messaging and securing each sale with the appropriate contracts and agreements.

We are currently looking for an experienced ERP salesperson (SSP) to work across multiple industry sectors in SE Asia & Korea. The candidate can be based in any of the key South East Asian countries but should have good command of English. Ability to speak Indonesian Bahasa or Japanese an advantage.

Team/ Department Mission
The working group of business solution executives is responsible for coordinating and executing all aspects of the sales process in support of Microsoft Business Solution (MBS) opportunities.

Key Accountabilities
The SSPs are primarily measured against an individual quota and an overall target for the SE Asia & Korea Dynamics operation.

Strategy and Development
The SSPs will influence programs, products and ‘Go To Market’ initiatives for their sectors. Working closely with the ‘virtual’ teams in marketing and business development to maximise market penetration.

Decision making
Key decisions made by a SSP are focused on the individual sales opportunities and how these opportunities are executed. Primary decisions include: use of MS resources to support business solution sales, messaging and processes that will be leveraged in the sales process and business terms that will apply to a specific opportunity/customer relationship. Decisions will also include selecting engagement opportunities based on tight qualification and selection of partner resource required to support the opportunity.

Key Success Criteria
The primary measure of success for this position is attainment of MBS quota.

Knowledge, Skills and Experience

1) Essential Experience
To effectively execute the role the individual will ideally have experience of selling tier 1 ERP applications to corporate customers. The individual will have a track record of consistently exceeding quota.

2) Technical /Functional Skills
Knowledge of the Microsoft Dynamics product line(s) or an equivalent ERP application is essential for individuals who fill this role.

The role also requires significant knowledge of the technology industry with an ability to analyze and communicate an ERP solution in simple, value-oriented terms.

3) Personal Attributes
- Self-motivated and tenacious
- Strong business acumen and entrepreneurial spirit
- Results oriented and good decision maker
- Team player with good organizational skills
- Demonstrable experience of business and marketing planning
- A good understanding of the SE Asian software market’s dynamics and competitive environment

4) Qualifications
Degree Preferred

Professional training/education in: complex sales/sales methodologies, negotiation, financial analysis, ERP solutions, business analytics and business process re-engineering.


]]>http://www.microsoft-careers.com/job/Singapore-Dynamics-ERP-Enterprise-Sales-Job/1514285/151428515142852012-06-15MicrosoftSalesfull-timeUSDstarting0BSSingapore, SGJob Category: Sales
Location: Brussels, BE
Job ID: 776696-68270
Division: Sales

Senior Business Solution Sales

Microsoft Specialist Team Unit
The Microsoft Specialist Team Unit drives the sales of Microsoft technologies by engaging with enterprise customers, proposing business solutions addressing the customers’ needs and pains, and by collaborating with the Account Team Unit and the partner ecosystem (System Integrators and Independent Software Vendors).

Your role:
The Business Solution Manager (BSM) role is unique in their approach to working within a customer’s environment. Armed with deep account knowledge and a long term vision, the BSM will drive large or complex business critical application opportunities in a given set of targeted customers. This will be done by focusing on Business Decision Makers, the CIO and Business Unit IT communities within the targeted enterprise accounts. The BSM approach will be consultative in nature; he/she will provide in-depth solutions that will be based on specific customers’ business needs.

Your responsibilities:
- Building a strong customer relationship with executive stakeholders, probing for business pains and needs, prioritizing the opportunities by identifying the high value initiatives, proposing solutions and the Microsoft value proposition, becoming the “go to” person the customer seeks out when new business initiatives evolve, and ensuring customer satisfaction
- Driving account planning, opportunity generation and management by working within a virtual account team, defining a unified account strategy across Microsoft and key Microsoft partners
- Identifying system integrators and independent software vendors which can add value to attain the goals defined in the customer account plan

Your profile:
- Master degree, a post university degree in Business Administration is a plus
- 8-10 years minimum experience in business and technology solution sales or consulting, customer management and connecting with senior business decision makers
- Direct selling experience is required - experience within the Public or Finance Industry is an added value.
- Knowledge of software in either the Finance or Public sector
- In depth knowledge of targeted customers’ Line of Business decision makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications
- Ability to influence people on different levels and to build a strong working relationship with peers outside of the department - The role requires close cooperation with the account and partner sales teams and delivery team
- Proven track record of delivering business value
- Problem solver with a strong drive for result and customer oriented
- Flexible, pro-active, structured and quality orient mindset
- Operate openly, honestly, directly and with transparency
- Excellent interpersonal and communication skills. Excellent knowledge of English, Dutch and/or French

Our offer:
We offer you excellent opportunities to further develop your professional and personal talents, focusing on individual career development and learning. Because when you grow, we too will be prospering as an organization.

We offer you a challenging job amidst an enthusiastic team of professionals. Our pace is high, just like our ambitions. You will find plenty of room for own initiative, new ideas and growth. Each day, you will feel the dynamics of a global technological market leader, and you will be shaping the Belgian and Luxembourgian market.

SALES:PPS



]]>http://www.microsoft-careers.com/job/Brussels-Business-Solution-Manager-Job/1530304/153030415303042012-06-15MicrosoftSalesfull-timeUSDstarting0BSBrussels, BEJob Category: Software Engineering: Development
Location: Herzelia, IL
Job ID: 767851-68581
Division: Server & Tools Business

Enterprises today collect and generate more data than ever before. In fact, Data creation has become an exponential problem with 90% of the data in the world today was created only within the past two years. This is the Big Data era and it’s applicable to most part of our lives - whether it’s personal, social or at work. Business users ask more sophisticated questions and need to explore data in more detail than traditional database systems allow. They must combine a variety of data from many sources and extract real, actionable information and insight from it quickly. The new set of Big Data technologies make this possible.

As part of the SQL BI group in Microsoft’s ILDC, we are building a new incubation team to explore and build potential solutions and technologies to Big Data Analytics / BI. We are looking for domain experts in Big Data and large scale analytics technologies with innovative spirit that will help us drive this shift in industry. If you consider yourself a Big Data expert and be part of a small innovative team tasked to change the world - we’d like to hear from you! We are looking for a Senior architect/engineers who will help us shape the future of Data and analytics for enterprises around the world.

Responsibilities include:
- Design and build scalable infrastructure and platform to collect and process very large amounts of data (structured and unstructured), including in real-time.
- Be a technology pivot of a small and fast moving incubation team focused around innovation, development and research.
- Work closely across an array of various teams and organizations in the company and industry (including partners, customers and academia).

Experience and qualifications:
- Bachelor's Degree in Computer Science (or equivalent), preferred higher degrees.
- 10+ years professional experience in software development.
- Proven innovation experience in building cutting edge products/technology.
- Experience in processing and analyzing large volumes of data (including specific experience in data analytics as well as reporting and alerting systems).
- Expertise in database systems and SQL.
- Experience with Hadoop, MapReduce and related technologies.
- Running applications in Cloud environment (i.e. Windows Azure, Amazon EC2 etc.) is a plus.
- Text, data mining and semantics analysis is a plus.
- Complex event processing experience is a plus.
- Specific knowledge and expertise in Microsoft’s SQL Server BI stack is a plus.


MEA:MSIL:RD:EN

]]>http://www.microsoft-careers.com/job/Herzelia-Senior-Architect-Job/1540357/154035715403572012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSHerzelia, ILJob Category: Sales
Location: Costa Mesa, CA, US
Job ID: 787851-76147
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store

]]>http://www.microsoft-careers.com/job/Costa-Mesa-Community-Dvlpment-Specialist-Job-CA-92626/1766977/176697717669772012-06-15MicrosoftSalesfull-timeUSDstarting0BSCosta Mesa, CA, USJob Category: IT
Location: Quincy, WA, US
Job ID: 787628-80076
Division: IT


Are you passionate about building industry-leading, enterprise-scale commercial partner experiences? Does working on an Azure-enabled platform integrated with the next generation Microsoft.com network sound like the next challenge in your career? Do you love writing code and want to be writing lots of quality code daily that others can learn from? If so, then Microsoft.com Partner Segment team is searching for a senior, highly technical engineering talent to fulfill our rapidly evolving business needs.

The Microsoft Partner vision is to deliver seamless, intuitive and productive online experiences to our customers and partners, from enterprise to small businesses, and allow them to manage their relationship with MSFT. Our solutions empower MSFT employees with the power to extend their reach and deepen their insights, and to more effectively manage relationships with our customers and partners.

We are seeking an experienced .Net Developer who is passionate about developing and designing Azure solutions. This is an opportunity to design and deliver a best in class Partner Experience that drives satisfaction and support our business goals. Come help us continue to migrate our existing solutions to a cloud based platform.

Requirements Include:
Able to design solutions that incorporate quality attributes, meet business requirements, and technology requirements
Ability to learn new technologies quickly and an aptitude for technical/code architecture
Ensures code meets or exceeds established quality goals
Ensures that time and resource estimates are accurate
Clarifies requirements and influences the business decisions that lead the right solutions
Creates technical roadmaps that enable the required business capabilities
Strong mentor and coaching skills, driven to improve overall team capability
Deep proven problem solving and ability to get things done right and with quality
Strong cross-group skills, communication skills, teamwork skills
Driving consistency and reuse in SharePoint work across various SharePoint projects.
Collaborating with PM, Test, Operations

Qualifications include:
Azure and/or other cloud based experience with implementation, architecture and development highly preferred
Proven track record of shipping secure, high quality software through all phases of the product cycle.
Outstanding technical problem solving skills and passion to solve hard problems
Experience with n-tier architecture, web security, IIS, C#, WCF, ASP.NET, and SQL Server(MVC and JQUERY are plus)
Advanced Object Oriented Design including Design Patterns and Principles
Experience with Agile Development
Experience in TDD, unit tests and mock frameworks
Experience in SQL programming and database design is preferred
Bachelor’s degree or equivalent experience in Computer Science, Mathematics, or related sciences required
10-12+ years of work experience as a coding practitioner in software engineering required

MSIT:SMIT


]]>http://www.microsoft-careers.com/job/Quincy-Principal-IT-Software-Development-Engineer-Azure-Job-WA-98848/1853070/185307018530702012-06-15MicrosoftITfull-timeUSDstarting0BSQuincy, WA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 786861-75832
Division: Windows Division


Windows Live is a collection of software and services which are designed to work together to enable users to communicate, create & share memories, and stay connected in the online world. Windows Live includes services such as email & instant messaging, blogs & social networking, photo sharing & digital media, and online storage & synchronization. It also includes services to help protect your loved ones from inappropriate content or the harm caused by spam or phishing attacks.

Because these services work together, Windows Live is more than the sum of its parts. All of these applications & services interact to form a powerful tool in managing & sharing your online lifestyle - both on your PC and your web-enabled phone.

Now is an exciting time to join the Windows Live team and be part of the next revolution and wave of exciting new features. With openings across the team, there’s sure to be the perfect opportunity suited to your specific passion and enthusiasm. If you’re curious for more or would like to check out our products for yourself - please visit us at www.windowslive.com .

The Windows Live Hotmail team is looking for an experienced, passionate, and motivated Test Developer to join the storage efforts of Hotmail. Our team is responsible for providing highly reliable, scalable, fast and cost effective cloud based storage for more than 500 million users around the world - This technology is a part of our core Hotmail platform and is expanding to other properties in Windows Live. It integrates with highly sophisticated anti-spam technologies and has a highly scalable protocol layer, which allows quick and easy access to clients of all types. We are looking for a seasoned engineer with a thorough understanding of testing methodologies and processes, a strong passion for quality, the technical acumen to move us forward, and a desire to make a positive change in the product.

As a Software Development Engineer in Test within Windows Live Experience, you’re a developer who likes to break things. You strive for quality and are focused in improving issues around performance, stress, security, reliability, and more. You’re an advocate for the user experience, and determined in ensuring we ship a stable, robust product that delights and excites our users - on time. You have proven success completing multiple product cycles, you have skills worth replicating across the testing organization and you work to make others around you better.

To do this, you’ll partner closely with members of both the development and program management teams to design and test new features, develop tools & automation, and enhance the overall test infrastructure. You’ll be responsible for writing test plans & test cases, performing ad hoc, manual, and automated testing, filing bug reports, and interacting with dogfooders & beta testers. In this role, you will define, drive, and architect the short and long term plans for our storage platform.

In addition, you may assist with bug fixing & troubleshooting, code review & code coverage, buddy testing, and work collaboratively to resolve issues both within your team and across the broader organization.

Requirements:

We’re looking for a variety of skills and experience levels in both web and client (win32) based applications.

Above all else, we’re looking for smart, passionate candidates who have:
3-5 years experience contributing to complex features or products, ideally including multiple full product cycles
Proven design, coding, and debugging skills with proficiency in C++, and/or C#, ASP.NET and XML Web Services
Strong knowledge in data structures, algorithms, and Object Oriented programming techniques.
A BS/MS in computer science or equivalent industry experience
An open, collaborative communication style
An ability to think fast and learn quickly
A passion for quality
Test tools development experience is preferred

The following knowledge will help but can also be acquired on the job:
Knowledge of storage and enterprise database systems
Experience with standardized communication protocols, such as POP, IMAP, and SMTP

W:WL
WC:Test
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-Hotmail-Job-CA-94035/1760937/176093717609372012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 790582-78749
Division: Interactive Entertainment Business

Are you interested in working with leading edge technology? Are you fascinated by the video game industry and Xbox 360?
Come join a diverse team and play a key role in the early development and verification of the world-class Xbox. We are looking for a Software Design Engineer in Test who also has hardware architecture knowledge. You will be responsible for creating
and updating tests software for the diagnostics of major silicon subsystems on the console from early design all the way to manufacturing. In addition, you will generate the tools both on the console and on the PC to assist in debug, automation, and data analysis.

A team member will have:
- The ability to read assembly and program comfortably in native C++;
- The ability to code in C, C++ for Windows platforms; C# would be an added bonus;
- Knowledge of graphics API and/or audio + video processing;
Other qualifications a successful candidate will have include:
- Passion for learning about processors;
- Limitless empathy for all customers;
- Strong CS and C++ background and OS knowledge;
- Excellent communication and interpersonal skills;
- Great problem solving skills;
- A huge capacity for dedication and willingness to learn and grow;
- Knowledge of hardware debug and design.
- Knowledge of software driver development is a bonus.
- A BS or MS in Computer Science or a related discipline is required

IEBCRjobs

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-IEB-Hardware-%28790582%29-Job-CA-94035/1818225/181822518182252012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Marketing
Location: Mountain View, CA, US
Job ID: 783580-73606
Division: Services & Support


The Challenge:
The next wave of innovation, end-user excitement and economic success will come from the startups. Startups also represent the next generation of Microsoft’s ecosystem and we are focused on this critical community. We work with the startup community through broad programs and direct support of the most promising companies. Be one of Microsoft’s ambassadors in the startup and venture marketplace. Work with the best startups in Silicon Valley and around the world to help them achieve their goals while helping them adopt our services and devices. Be the face of Microsoft in the most important
The Team:
The Startup & Venture Capital Team is part of DPE. Specifically the team falls under the Strategic & Emerging Business Team (SEBT). Led by Dan’l Lewin, the SEBT mission is drive the adoption of key platforms among startups and non-Microsoft developers. We evangelize Microsoft devices and services through scalable field-ready systems to Silicon Valley elites, the global startup ecosystem, developer communities and select strategic partners. A major part of SEBT’s activities (and perhaps the best known) is the BizSpark program thru which Microsoft has reached over 45,000 startups worldwide. The program aims to help them succeed by giving them access to Microsoft software development tools, connecting them with key industry players, and providing marketing visibility to help entrepreneurs starting a business.

The Startup & VC Team is the “depth” engine within SEBT. This is the external face of the startup mission at Microsoft. Led by Mark Relph, this team focuses on working with young high-potential and visible startups. We evangelize and promotion the adoption of Microsoft devices and services and highlight companies that are adopting our platform in leading ways. In conjunction with the field in Silicon Valley and around the world we work directly with these companies to help them grow, showcase their products and connect them to opportunities in the Microsoft ecosystem. Our team also owns the relationship with the Venture Capital community (including incubators and angels) where we build direct relationships and a series of events and programs for VCs. Our team is also ambassadors to the product teams and business groups helping them use our connection to the community to share our insights into marketplace and key trends. We help them as their business priorities include working with startups.
The Role:

In this role you will be the one of eight evangelists that focuses on the startup market. As part of this team, you will be the face of Microsoft corporate to these companies and the tech entrepreneur community. You will be Microsoft’s presence at key events and hotspots. You will focus on relevant market sectors and trends to help us find the most exciting companies in that space. You will be sharing your expertise and insights inside of Microsoft to the business groups and product teams. You will build a network of companies that we know and are working with. For the most promising companies, you will work deeply with them to help them grow, to showcase their product and connect them to opportunities in our ecosystem.

The key parts of the job are:
Be a thought leader for the team in one or more “sectors” or domains. For example - cloud computing, big data, social, mobility.
Working with Microsoft’s startup resources in the field and across other parts of corporate, be Microsoft’s presence at key events, with influential individuals and with startup organizations.
Working with Microsoft’s startup resources in the field, build a pipeline of relationships with early stage companies
Build a portfolio of high-potential companies; work directly with them to grow their business as they adopt our services and devices.
Build showcase examples of what is possible for startups in our ecosystem.
Drive high value platform wins with startups. Where appropriate help funnel the right startups into product programs and other opportunities.
Share insights on the startup marketplace with the product groups within Microsoft. Build internal relationships to help companies make connections at Microsoft and across our ecosystem.

The Fit:
The ideal candidate for the role would have the combination of the majority of the following skills and experiences:
An infectiously positive attitude, the desire to work on the most exciting (and toughest) challenge at Microsoft.
The ability to deliver results as a part of a close-working, dynamic team.
A track record of success in technology evangelism or business development
An understanding of the entrepreneurship, venture and startup markets. Ideal experience would include time at Startup or VC firm.
Technical experience in app development, web technologies or cloud.
Minimum of 5 years’ experience in technology, venture capital or within a startup.
An outstanding ability to execute and orchestrate across teams. Proven track record at establishing strong relationships and working effectively through others in order to accomplish objectives.
Note: This description has been designed to indicate the general nature and level of work performed by employees within this position and may change based on circumstances and individual capabilities.

]]>http://www.microsoft-careers.com/job/Mountain-View-STARTUP-EVANGELIST-Job-CA-94035/1703809/170380917038092012-06-15MicrosoftMarketingfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785353-74564
Division: Online Services Division


Do you want to develop software platform and applications in the exciting Internet world? Do you want to utilize the cutting edge technologies for rapidly growing online advertising? How about working in the beautiful Microsoft campus right in the heart of Silicon Valley, one of the most innovative MSFT R&D centers in the world? Then come join our MSV Advertising Technology Center!

We are looking for a Software Development Engineer for Microsoft Ads Platform Engineering Team in Mountain View, California. As a hard-core member of MSV Ads team, you will be developing and integrating the ad selection information retrieval platform for global markets.
This position is a hands-on development role and requires Bachelor/Master degree in computer science or equivalent industry experiences.

Minimum Job Qualifications
BS or MS in computer science or equivalent degree/industry experience
3+ years of hands-on software development experiences in C#, C++, and SQL
Strong understanding of OOD, data structure, and algorithm
Experience working with one or more of the following technologies: .NET, Java, scripting language, ASP.NET, SQL, database, XML, DOM, Hadoop, grid computing, data mining
Passion for software development and quality
Fast learner and ability to prioritize and manage several tasks at once
Strong writing, communication, and coordination skills
Clear thinker in solving complex problems

Desirable Job Qualifications
Good understanding of the software development cycle and agile development practice
Proven experience in large scale software systems/services deployment and operation
Hands-on experiences in leading Search/Display Advertising systems architecture design and development
Practical experiences in ads selection system algorithm design and implementation

XADSXDV:EUSA*LI
O:MA


]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-Job-CA-94035/1733876/173387617338762012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: Bangalore, IN
Job ID: 758162-46805
Division: Services & Support

Role: Consultant (Subject Matter Expert - Exchange (Notes))

Travel: 20-30%

Technology

A.Windows AD
B.Exchange 2003,2007,2010. BPOS-D,BPOS-S,O365
C.Lotus Notes
D.Blackberry Migration
E.Sametime Migration

#Minimum 8-12 years of experience with at least 3 years in Consulting and Architecting migration solutions for more than 50,000 users.
#Must have handled minimum 3-4 migration projects with minimum 2 Notes migration project
#Candidate should have strong fundamental concepts of Infrastructure Services, Products and their use.
#Strong Domino administration and development skills
#Highly proficient & solid Customer facing Project experience involving technical consulting, and deployment in one of the areas mentioned in above.
#Individuals with high aptitude for consulting and architecting enterprise level solutions.
#Knowledge of multiple products (Exchange/Notes etc) and multiple platforms (Unix/Novel/Microsoft) would be a definite plus.
#Knowledge of authentication mechanisms, network, and Security would be an advantage.

Soft Skills
#Ability to conduct workshops with senior Management.
#Highly dynamic individuals with proven thought Leadership
#Excellent communication and presentation skills.
#A positive attitude to create solutions and take ownership for the same.
#A well balance attitude to guide the team for delivering projects.
#Candidate should have multitasking aptitude and should be ready to work under time and delivery pressure.
#Candidate should have passion for consulting and working on latest and the best technologies.
#Should be a rapid learner

Roles and Responsibility
Technical
#The Subject Matter Expert would be the highest technical resource for any and all issues related to Notes to exchange migration projects, incl. of escalations.
#Develop architectural/functional design document as part of the migration project assignment.
#SME would be responsible for defining the solution for Notes to Exchange on premise or online migration projects.
#The SME would be responsible for troubleshooting any issues related to migration which cannot be solved by technical leads.
#Work with onsite coordinator or the third party vendor to resolve high priority and complex issues
#The SME would be responsible for defining the co-existence and migration strategy for both on premise and online projects.
#The SME would also be defining the solutions for products and services related to migration like Blackberry or Sametime.
#The SME would be responsible for testing the different migration scenarios and work with third party tools to identify the most optimal and cost effective solutions.
#Would be responsible to create complete delivery guides for the different migration scenarios using one or multiple third party tools
#The SME would be responsible to build internal IP that would help migration projects on his own or using a team of developers
#Create local prototype, or proof of concept, to test solution at customer or own site
#Deliver engagements as technical subject matter expert.

Pre-Sales:
#Provide innovative solution to Presales SME for migration projects depending upon the customer requirement
#Do a technical review of the feasibility of the solution defined by the pre-sales SME
#Participate in solution calls to explain the methodology and the best practices

Team Responsibility
#Coordinating with internal and external project team members.
#Technical leadership on engagements that include other engineers or partners
#Provide technical mentoring and development to consultants.

]]>http://www.microsoft-careers.com/job/Bangalore-Consultant-Job/1374131/137413113741312012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBangalore, INJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773114-65810
Division: Services & Support

MICROSOFT recherche : des Ingénieurs Conseil Grands Comptes sur MOM/SCOM.
Poste basé en région parisienne; des déplacements seront à prévoir.

Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.
Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.
Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à MOM/SCOM.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur MOM/SCOM, vos principales responsabilités seront de :

- répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
- établir et conserver des relations étroites et de confiance avec vos clients,
- analyser et proposer des améliorations sur les infrastructures et les systèmes,
-résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie
-réaliser des transferts de compétences,
-travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.

Votre Profil


Vous avez une connaissance en environnement de production/exploitation et sur l’administration de technologies telles que :

- MOM/SCOM
- Management / supervision de systèmes
- Windows Server 2003 / 2008


Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-sur-MOMSCOM-HF-Job/1493823/149382314938232012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773113-65806
Division: Services & Support


MICROSOFT recherche des Ingénieurs Conseil Grands Comptes sur SMS/SCCM.


Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à SMS/SCCM.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur SMS/SCCM , vos principales responsabilités seront de :

- répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
- établir et conserver des relations étroites et de confiance avec vos clients,
- analyser et proposer des améliorations sur les infrastructures et les systèmes,
-résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie
-réaliser des transferts de compétences,
-travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.
Votre Profil


Dipl mé(e) de l’enseignement supérieur en informatique (Bac +4/5), vous avez une expérience significative d’au moins 4 ans du support technique ou de Service Management ITIL.

Vous avez également une connaissance en environnement de production/exploitation et sur l’administration de technologies telles que :

ü Management / supervision de systèmes
SMS et System Center Configuration Manager 2007
ü Windows Server 2003 / 2008


Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-sur-SMSSCCM-HF-Job/1493976/149397614939762012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Sales
Location: Tokyo, JP
Job ID: 774021-66419
Division: Sales


Are you excited about an opportunity to build and acceleratedrive one of the newest businesses in Microsoft? Are you interested in leading the commercial sales effort to bring Microsoft’s latest Windows cloud service to market? Are you a strong sales leader, interested in building a business and working with customers, and partners and across EPG and SMS&P? If so, then the Incubation Sales Team is the right place for you!

As Microsoft continues to develop its leadership position in cloud services, Windows Intune is unique because it’s an end-to-end Microsoft solution that brings together Windows cloud services for PC management and endpoint protection with a Windows 7 Enterprise upgrade solution. By combining the leading desktop operating system in the world with powerful, cost-effective Windows cloud services for PC management and security, this is an opportunity to lead a change in the PC market place that will impact millions of customers worldwide. As an Incubation PAMam for our Windows Intune business, you will be responsible for achieving Microsoft’s business metrics (customer wins and partner activations) for this solution by providing strong sales leadership, building a partner channel, managing sales execution and maintaining a healthy pipeline, and engaging with key stakeholders across EPG and SMS&P.

Our WW Incubation Sales organization is one of Microsoft’s growth engines that deliver leading-edge solutions that drive our customers businesses forward. Incubation Sales is a part of WW Specialist Sales in the WW EPG sales organization (Enterprise and Partner Group), and we aim to improve “time to scale” for our businesses. We are responsible for building the next billion dollar businesses for Microsoft. We take new acquisitions and new products & services (and often new business models), and we have a worldwide dedicated sales team in 3 time zones who take these products from inception or acquisition to broad field sales integration. WW Incubation currently drives revenue, deployment, design wins and unit business results for the following businesses: Bing Maps, Technical Computing (formerly High Performance Computing), Identity & Access, Voice (Lync), Windows Azure Platform, Enterprise Mobility (Windows Phone 7), Digital Marketing & Search (FIS), Parallel Data Warehouse (PDW), and now Windows Intune.

This position will be based in Tokyo, reporting to Incubation Sales Manager

Responsibilities include:

- Drive the Windows InTune business metrics through excellence in sales leadership, strategy and execution.
- Build and develop a through partner sales process focused on SMS&P proactive engagements.
- Assist EPG sales efforts through the 60%-80% sales cycle
- Execute the sales strategies and processes, and partner alignment required for the Windows Intune business to align with the Windows desktop selling motion, with a primary focus on the SMSP segment.
- Contribute to the monthly Rhythm of the Business focusing on effectively achieving the Customer Win, Partner Activations and revenue metrics, pipeline and strategic wins, partner capacity, and necessary course correction actions in the business.

This is a unique opportunity for a top performer seeking a high impact, high visibility sales position from which to influence the future course of Microsoft. To be successful in this key role, we expect great leadership skills, SMS&P sales experience, strong passion for driving a business, great communication and consultative selling skills, outstanding collaboration and analytical skills, sincere customer focus, and to be able to deal well with constant change. Successful candidates will have demonstrated success in the Microsoft competencies of Drive for Results, Cross Group Collaboration, Strategic Thinking & Leadership, Decision Making and Dealing with Ambiguity. You must be highly motivated, highly organized and a self-starter.

Ideally, the successful candidate will have:
- 5+ years of sales experience and strong understanding around the SMS&P sales motion
- Strong track record of success driving scalability in the mid-market leveraging field sellers, tele-sales, and partner engines.
- Good understanding of Microsoft’s reselling channel
- Experience in the management and security space highly-desired, specifically in the context of the Windows desktop environment.
- Passion for sales and understanding of the specialist sales model and through and with partner selling.
- Strong communication skills with the ability to work and lead through influence in a cross-group environment.
- Strong analytical and problem solving skills.
- Effective written and verbal communication skills to work with both internal and external audiences as a spokesperson and advocate.
- The candidate should be willing to travel 25-50% of his/her time to conduct customer and partner visits.
We do value diversity in WW Incubation Sales.

Location: Tokyo(Shinagawa)

]]>http://www.microsoft-careers.com/job/Tokyo-Partner-Account-Manager-Intune-Job/1499039/149903914990392012-06-15MicrosoftSalesfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774812-66954
Division: Online Services Division

Search Technology Center Asia (STCA)
STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


Ranking & Intent finds the best 10 results for every web search query. We aim to do this better than anyone.

The mission of the Relevance Infrastructure team is to maximize the productivity of relevance developers worldwide. We are tasked with harnessing the combined creative power of Microsoft and Bing experimenters. Our job is to understand and synthesize ideas generated by all of our sister teams, and help transfer them to other parts of the organization by creating one of the world's most open and flexible platforms. We're building an infrastructure that helps record, transmit, analyze, and curate ideas. We're in the business of increasing creativity and productivity. The platform we are developing has no precedent. As we craft the laboratory where experimentation can occur, we are also tasked with improving relevance in query segments. You have the opportunity to build the platform and use it.

We are seeking excellent software engineers at multiple levels (59-62) to put daylight between us and the competition. The idea candidate is self-motivated and has strong passion for technology. A track record of innovation and shipping high quality software services is highly valued.

QUALIFICATIONS:
We expect candidates to have a range of skills, typically including:
- 3+ years of software development and ship high quality production code.
- Practical knowledge of modern C++ and/or C# and equivalent programming skills
- Strong problem solving, algorithmic, documentation and coding abilities
- Strong skills of designing and coding large scale online systems
- A BS/MS degree in Computer Science, Math or EE; PhD a plus
- Experience in information retrieval, machine leaning or data mining is a plus

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-SDE-SDEII-Search-Technology-Center-Asia-Beijing-Job/1507278/150727815072782012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Customer Service & Support
Location: Canada - Non Location Specific, CA
Job ID: 761230-46052
Division: Services & Support

Premier Field Engineer - Mediaroom

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. As a dedicated resource assigned to a major Microsoft account, you will be minimally supervised and required to have solid technical expertise across all core product components like Windows 20003 Server, Active Directory, SQL, IIS, MOM, SMS and strong troubleshooting skills in at least one area of technology. IPTV and/or debugging/development skills strongly preferred.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Solutions team. Must have the ability to work independently and as part of a team.

Roles and Responsibilities
- Lead the investigation and isolation of unique and challenging problems, and when necessary collaborate with product development teams to devise a plan for resolution that meets the customer’s needs.
- Maintain high levels of customer satisfaction, both external and internal customers. Delivery of support within predefined service level agreement.
- Collaborate with resources from other support groups as needed to investigate and resolve customer issues.
- Define methods and process to lead both customers and internal resources through technical issue deconstruction and analysis.
- Provide direction to others on the management and analysis of issues, review solutions, review technical documentation for accuracy and depth, and deliver technical training.
- Report software bugs to product groups. Advise on potential software improvements during the design and pre-release process.
- This Dedicated PFE Opportunity provides 24 x 7 x 365 support. Off-hours support, evening, and weekend shifts may be required.
- Travel of 10-30% will be required initially; Travel % has potential to increase up to 75% based on unknown future engagements.

Required Skills, Behaviors, and Knowledge
- B.S. degree in C.S. or equivalent work experience
- Excellent Communication and Interpersonal Skills
(English fluency both verbal and writing is required)
- Strong analytical and problem solving skills
- Ability to work across groups by setting mutual goals, ensuring clarity of roles, and working together in ways which enhance business effectiveness.
- Works effectively in situations involving uncertainty or lack of information, and responds flexibly to change.

Has highly detailed and thorough understanding of core and advanced troubleshooting and/or debugging skills. Also possesses strong knowledge/skill in one or more of the following areas:
Windows Server 2003 / IIS / Active Directory
SQL
Networking (Large Scale Networks)
MOM/SCOM
SMS/SCCM
C# / ASP.NET (Debugging)

Must be able to apply knowledge of these technologies with tremendous effectiveness when managing customer problems.

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Tuition Reimbursement
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.
CA:SMSG

]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-Premier-Field-Engineer-%28PFE%29-Mediaroom-Job/1368094/136809413680942012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Customer Service & Support
Location: , , US
Job ID: 773097-65847
Division: Services & Support


PREMIER FIELD ENGINEER - OCS

Preferred location: Kansas City. Can also be located in another major city in the Central US including Minneapolis, St Louis, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

Minimum Requirements: This person will be responsible for delivering OCS and UC technical support and optimization for designated Microsoft enterprise customers. The ideal candidate should have at least 1 years experience with LCS/OCS. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality technical support reactively and proactively to a designated set of strategic Microsoft customers.
Responsibilities: Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Deliver timely and high quality environmental best practices to the customer, moving the customer from a reactive to a proactive stature in LCS/OCS. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and maintain sources of customer information to better facilitate support delivered from a variety of Microsoft resources. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop a relationship with technical directors or lead architects for Unified Communications resulting in more participation in planning and improved satisfaction in support. Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management. Develop a strong working relationship with MCS and field staff at your account that results in increased cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to designated customers. Assist with delivery of supportability reviews for your customers.

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-OCS-Job/1493795/149379514937952012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 776891-68468
Division: Services & Support


We are actively hiring Consultants who have a powerful combination of advanced technology and strategic business acumen. This person will be responsible for delivering architecture and implementation of Identity Management Solutions in various Enterprise environments. The ideal candidate should have at least 3-4 years’ experience with identity management solutions on the Microsoft platform (including Identity Lifecycle Manager (ILM), custom provisioning using VB or C within ILM, Active Directory Federation Services (ADFS 1.0 and 2.0 or equivalent application). Experience with non-microsoft directory sync, password management and identity management solutions is a plus. An additional plus is experience in developing custom Management Agents and experience with Microsoft’s Business Productivity On-Line Suite (BPOS) cloud-services platform. This candidate should possess a solid working knowledge of Microsoft platforms and products including Windows 2003/2008/R2 Operating Systems and Active Directory. The successful candidate will be able to demonstrate a passion and proficiency for advanced Identity Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features.
CRITICAL SKILLS INCLUDE as many as possible of the following::
- Either ADFS 2.0 and/or Forefront Identity Manager 2010
- ILM 2007
- PKI
- Claims-based authentication
- Enabling SharePoint 2007/2010 federated access scenarios
- Experience with LDAP directories
- Demonstrated strong consulting skills including leading large, complex projects
The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful and confident under pressure.
We are looking for experienced individuals to be located in the US to be a part of this exciting team. In addition, the position will require travel to other locations throughout the Continental US.
SS:ES
Req 776891

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1540323/154032315403232012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Madison, WI, US
Job ID: 783229-73379
Division: Server & Tools Business

The Microsoft Jim Gray Systems Lab (GSL) in Madison, Wisconsin has several open positions. Applicants must have a Ph.D. degree in computer science and must have demonstrated an ability to conduct original, systems-focused research in the database field with publications in the proceedings of one or more of the major database conferences (SIGMOD, VLDB, ICDE, CIDR, and EDBT).
The Gray System Lab was opened in September 2008 and is located on the edge of the UW-Madison campus. In addition to the full time staff, the lab also houses eight UW graduate students who are supported by a grant from Microsoft to UW-Madison, giving the lab more of an academic feeling than one typically finds in industry. In its short three and half year existence, this unique collaboration has resulted in over a dozen publications in premier database conferences and workshops (including some with a best paper award), and provides an effective way for GSL employees to lead and collaborate on new, cutting-edge research. Since the GSL is organizationally part of the Microsoft SQL Server Division, staff members have a unique opportunity for their research to have an immediate impact on the SQL Server and SQL Azure products.
We currently have several on-going projects in the areas of parallel database systems, advanced storage technologies such as flash and PCM, main-memory database systems, energy-aware database systems, and the design and implementation of database systems for multicore processors. Many of these projects involve a mix of full-time Microsoft employees (in Madison, Redmond, and L.A.), students, and faculty.

ST:SQL

PPSDE

]]>http://www.microsoft-careers.com/job/Madison-Software-Development-Engineer-II-Job-WI-53562/1694745/169474516947452012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMadison, WI, USJob Category: Software Engineering: User Experience
Location: Middleton, WI, US
Job ID: 774426-81394
Division: Microsoft Office Division


Lync Modern Client Product Designer (MLX)
Are you a designer with a passion for creating and delivering outstanding slate user experiences? The MLX User Experience team is currently looking for a product designer. We are a group of user researchers, product designers and visual designers who utilize a highly collaborative user centered design process to develop new interfaces for collaboration and communication using PCs, desktop hardware and mobile devices. Your mission will be to help us define how the convergence of telephony, slate platforms and web services blend together to create unified communication experiences across Microsoft products, ranging from Office to Windows to Xbox and Windows Live.

We are looking for a well-rounded designer that can conceptualize the big picture as well as drive detailed design development for collaboration and communications user experiences. You should have a proven record of innovative thinking, have a history of using design to drive new ideas and have the ability to drive others to make the great design decisions.

Candidates should have a history of creating product designs that are user scenario driven and meet business goals. At the core of this job candidates will identify user centered design patterns, establish scenarios, place designs into user context and create interactions that align to those requirements. Candidates must be able to articulate thinking using a variety of mediums from information diagrams, wireframe flows to detailed prototypes. While prototyping skills are a plus, a solid understanding of visual design is a must.

Primary responsibilities:
Driving design thinking for core features working closely with PM’s and other designers.
Create user task models, UI architecture, and wireframe level design through to prototypes. Quickly iterate on multiple interactive design solutions and work through details.
Advocate for your design solutions by putting them in context of business and user goals.
Have solid IA skills and solid visual design skills.

Primary qualifications:
Min 3+ years’ experience in interactive design, information architecture or visual design.
Experience in software design.
History of impacting shipping products with your work
Strong interaction design experience, analytical and problem solving/design skills, clear communication, process, and organizational skills
Ability to apply strategic thinking and business goals to design work
WPF or Silverlight experience is a big plus
Strong collaboration and persuasion skills and presentation skills
A BA or advanced design degree, or equivalent experience is a must.

MOD:LNC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Middleton-UX-Designer-Lync-774426-Job-WI-53562/1894523/189452318945232012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSMiddleton, WI, US
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/New-York-Premier-Field-Engineer-NY-10001/1057524/105752410575242012-06-15Microsoftfull-timeUSDstarting0BSNew York, New York
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/New-York-Enterprise-Architect-Jobs-NY-10001/1127868/112786811278682012-06-15Microsoftfull-timeUSDstarting0BSNew York, NYJob Category: Customer Service & Support
Location: St. Louis, MO, US
Job ID: 780527-71311
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server

Preferred Location: St. Louis
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.

Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should posses a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/St_-Louis-PREMIER-FIELD-ENGINEER-SharePoint-Job-MO-63101/1611861/161186116118612012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSt. Louis, MO, USJob Category: Customer Service & Support
Location: St. Louis, MO, US
Job ID: 788915-77106
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Preferred Location: St Louis

In some cases, the position can also be located in another major city in the Central US including Chicago, Minneapolis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/St_-Louis-PREMIER-FIELD-ENGINEER-PlatformsActive-Directory-Job-MO-63101/1782530/178253017825302012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSt. Louis, MO, USJob Category: Sales
Location: Omaha, NE, US
Job ID: 783904-73953
Division: Sales


The North Central District has an immediate opening for a Territory Account Technology Specialist located in Omaha, Nebraska. The Account Technology Specialist (ATS) is the Account Team member assigned to managing the IT relationship in the territory. The ATS provides oversight for all of the technical pre-sales resources working in accounts in a territory and coordinates the technical aspects of both the Relationship Management and Opportunity Management processes. The ATS drives the core infrastructure specifically around Windows Server, Active Directory, Exchange, ISA Server, and Management Servers (MOM & SMS) as well as NT4 migrations and security mobilization & readiness for the territory.
As an ATS you will work with both business and technical decision makers in a pre-sales capacity. The ATS serves as a key player in a virtual team; responsible for enhancing the technical relationships with the account including partners, product teams, Solution Specialists, Microsoft Consulting and others. Teamed with the Account Executive, you will be responsible for the account planning and support necessary to achieve the revenue and growth goals of the segment. The ATS will also develop and maintain relationships with senior-level technical decision makers, analyze business strategies and obstacles in order to propose sound technical solutions, contribute to a high-caliber virtual team and share best practices.
The successful candidate will have technical expertise, effective communication abilities, persuasive presentation skills, and superior customer focus. The ATS serves as a key player on the sales team, educating the customer on the value of a Microsoft Solution and delivering a positive experience through onsite discussions, briefings, evaluations and Proof-of-Concepts and impeccable follow through.
Responsibilities: You will combine consultative, technical and business acumen to provide solution for your accounts based on Microsoft technologies to meet your Windows Server System revenue goals. You will team with Sales Representatives, Solution Specialists, Partners, ISV’s, Microsoft Consulting Services and Marketing to meet customer needs.
Qualifications include: 5+ Years technical pre-sales or consultative experience. A practical knowledge of Windows Server and competitive solutions including Active Directory design and implementation and infrastructure management will be necessary. Strong Security skills and previous Linux experience is a plus. Candidates should also be knowledgeable in strategic planning, risk analysis and business justification. Candidates should also possess strong collaborative teaming abilities, exceptional leadership skills, and have a strong commitment to customer service. Solid verbal and presentation skills are required.

Preferred qualifications include: Pre-sales consulting, project experience and a Bachelors degree.
Location: Omaha, NE

]]>http://www.microsoft-careers.com/job/Omaha-Account-Technology-Strategist-Job-NE-68046/1715104/171510417151042012-06-15MicrosoftSalesfull-timeUSDstarting0BSOmaha, NE, USJob Category: Sales
Location: Toronto, CA
Job ID: 774785-66930
Division: Sales


The Opportunity

Maximize revenue and market share and partnership in a major global financial services account. Gain and build mind share and establish standards for Microsoft products. Position Microsoft vision and enterprise platform in strategic selling opportunities to achieve revenue and strategic technology and deployment goals. Understand the client’s business and sell with opportunities on the Microsoft platform, building a strong business partnership.

Responsibilities

Develop and execute strategic sales plan.
Develop and execute strategy go to market plans
Establish and develop executive level relationships across IT and major lines of business.
Lead a virtual team of Microsoft sales and technical professionals assigned to accounts.
Communicate vision and strategy and orchestrate activities of the virtual team to fulfill goals and objectives of the account plans.
Manage sales opportunities using Microsoft Selling Process and methodologies.
Manage business to achieve short term revenue targets and long term strategic goals.
Focus on selling the Microsoft Enterprise Platform (vs. individual products) and solutions that address business requirements.
Build selling focus around Financial Services Sector business applications to capture line-of-business opportunities.
Develop business relationships and go to market strategies with Microsoft Centric ISV’s and SI’s selling vertical solutions into account base.
Integrate the sales cycle into the decision cycle and ensure virtual team and partner follow-up and engagement.
Ensure high leverage and usage of Microsoft and Partner services in ongoing account management and specific sales opportunities.

Qualifications

University or college degree.
10+ years relevant senior-level solutions selling experience.
Specific selling experience into various enterprise accounts in Canada.
Industry knowledge and experience in the Financial Services Sector.
Proven selling and relationship development experience at executive level.
Ability to devise, manage and execute a strategic, long term enterprise account plan.
Ability to successfully lead a virtual sales account team.
Excellent interpersonal communication and presentation skills, inherent sense of team, and strong leadership skills.
Tenacious, committed, and results-oriented.
Demonstrated ability to develop strong and ongoing business/advisory relationships with customers, business partners, and application/solutions vendors selling on Microsoft platform.
Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.

CA:SMSG



]]>http://www.microsoft-careers.com/job/Toronto-Global-Account-Manager-Job-ON/1507352/150735215073522012-06-15MicrosoftSalesfull-timeUSDstarting0BSToronto, CAJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774809-66953
Division: Online Services Division

The Bing infrastructure team is looking for talented, hands-on software engineers to work on Cosmos, the cloud storage and compute engine that powers all of Microsoft’s Online Services.

Cosmos has been leading the charge on ‘Big Data’ for years. Few other cloud computing services in the world can boast the scale of Cosmos - every ten minutes, Cosmos grows more than the Library of Congress grows in three months.

Come and work on a massively-parallel supercomputer comprised of tens of thousands of commodity servers, coordinating to provide vast reliable storage and stunning computation power. Every day we ingest hundreds of terabytes of data from Bing, AdCenter, MSN, and Windows Live. Every day we run thousands of computations that read and write petabytes of data. The underlying service needs to be unimaginably fast, and it needs to be rock-solid reliable.

The Cosmos Team is on path to scale to exabytes of storage in coming years. Our users run computations over the sum corpora of human knowledge - multiple copies of the world-wide-web and all of the structured data/imagery linked from it. A ‘small’ computation for us reasons over terabytes of storage within a few seconds; computations that read petabytes are becoming more and more common.

What’s next after you have one of the world’s largest batch-processing systems? We are designing a brand new execution paradigm for interactive data processing pipelines and ad hoc data mining. What will we process? Multiple complete copies of the World Wide Web, annotated with structured data, social network updates, geospatial/map data, and semantic data. Want scale? We’ll be doing tens of billions of updates per day and trillions of reads, distributed across tens of thousands of servers.

If you think you have what it takes to work in a fast paced environment building the world’s largest supercomputer, then this is the gig for you.

Requirements
- Deep expertise in systems-level programming: storage and file systems, networking, and transaction processing.
- Not intimidated by debugging across tens of thousands of PCs.
- Outstanding coding chops in C++ and C#.
- Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale. Our code runs on thousands of machines on multiple continents, so bring your ‘A’ game.
- Demonstrated experience shipping products - on time, no bugs.
- 5-7 years of industry experience.
- Bachelor’s degree in Computer Science or a related field (Masters or PhD preferred).
- Strong written and verbal communication skills.
- Experience in distributed systems, database/repository technology, and multi-threaded programming is strongly preferred.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-EngineerII-Search-Technology-Center-Asia-Beijing-Job/1507355/150735515073552012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 790873-81299
Division: Online Services Division


The Information Platform & Experience Organization (IPE - a new group in the Online Services Division) is building a platform offering transformative experiences to leverage the world’s knowledge through natural user interface. Experience and platform meld together as we create the next generation of how people interact with information and devices.

The IPE Core Platform team is looking for a talented and self-motivated senior software development engineer to join our team to help us design and develop the next generation platform service. The ideal person would have a strong passion for developing a best in class platform, with demonstrated ability to design for robustness, re-usability, and scalability.

Responsibilities include:
Design and develop shared components and services used throughout the IPE group.
Combined engineering efforts to support both long term and short term projects.
Collaborate on specs and prototypes with other team members and program managers.
Perform detailed design and code reviews for other members of the team.

Qualifications:
B.S.\Masters in Computer Science (or equivalent) and 5-8 years of relevant experience
Strong problem-solving and C#/C++ coding skills.
Solid design skills, with a strong eye toward maintainability and flexibility of code.
Deep understanding of cloud services and distributed systems
Attention to detail and passion for quality.
Self-motivated with a demonstrated ability to work in a fast-paced environment.
Solid communication skills, both written and oral.

O:IPE
IPELC
XIPEX:LOCA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-IPE%2C-790873-Job-CA-94035/1891172/189117218911722012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 774959-67364
Division: Online Services Division

The major search engines face some of the toughest technical challenges found anywhere in the software industry. Their products affect the lives of millions of people and businesses every day. They compete in a field so complex that only the sharpest analytical minds, with the skills to work with vast collections of complex data, can discover how to make a product better. Is this where you belong?

Microsoft is looking for experienced researchers and analysts to help make Bing Search better. Our team in Mountain View, California works with at the cutting edge of the modern Web, partnering with the top social networking companies to improve Search through integration with their products. As a member of our new Social Search Analytics team, you will be responsible for analysis of social network and Search data, exploring for opportunities, designing experiments, and evaluating results. You will help figure out how the next generation of search engines should work.

In this role, you will work with experienced product developers, managers, and testers, contributing your analytical expertise to help steer innovative R&D in the most productive directions. Your creative and insightful understanding of data will help the team distinguish success from failure and good ideas from bad.

Required qualifications include:
* 5+ years professional experience in an analytical or research role.
* Demonstrable track-record of success in self-directed research and analysis.
* Demonstrable track-record success as part of a product development team.
* MS in Statistics, Computer Science, or equivalent additional experience.
* Strong skills in application of statistical methods and tools, and in large-scale data analysis.
* Strong oral and written communication skills.

Desirable qualifications, but not required:
* Ph.D. in Statistics, Computer Science, or related field.
* Professional experience as a software developer.
* Experience working on a web search product.
* Experience in machine learning.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Sr_-RSoftware-Development-Engineer-%28SDE%29-BING-Job-CA-94035/1514338/151433815143382012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 761031-66204
Division: IT

This Job is eligible for the following work arrangements :Flex Time
The Solutions Architect applies advanced analysis skills and experience in applying Global Delivery principles to solving customer problems.

The Solutions Architect helps Microsoft management pursue and close the most strategic opportunities that are qualified by the BDM. To accomplish this, Solutions Architects must be effective in fostering executive level relationships.

Solutions Architect routinely act as subject matter experts assisting Enterprise Strategy Consultants & Engagement Managers in application of Global Delivery model to lower the Total Cost Of Ownership of the customer.

Solutions Architect is responsible for extending and championing solutions from the vertical solution maps.

Solutions Architect is able to deliver articulate and effective strategic presentations to audiences of all sizes.
Frequent travel (up to 50%) is an integral part of this job, as are high levels of recognition and visibility.

A. Where MSFT has involvement in IT Governance of the client, Solution Architect will proactively engage in the following:
a. Definition of RACI between Client, MSFT (MCS-MGSI), SI
b. Identifying ramp-up and training needs in the ‘Critical to Success’ aspects of all strategic initiatives where client is looking at MSFT endorsing the solution
c. Whet the ‘Total Cost of Ownership’ value proposition of the Microsoft Solution - Platform + Services cost
d. Outline Offshore Risks and jointly develop a Mitigation Plan.
B. Where MSFT does not have involvement in IT Governance of the client, Solution Architect will strive to develop one.
C. Accelerated Initiatives:
a. Engagement Initiation: Solution Architect would involve in initiation of Offshore engagements with or without the SI Partner as per client’s dictates. Early visibility to initiatives will ensure greater probability to win.
b. Demonstrate Microsoft skin in the game by lending visibility throughout the Project LifeCycle
D. Teaming with the Field:
a. Involvement in Account Team meetings and Client meetings to quickly identify initiatives and take a judicious call on where all to engage MGSI based on
i. Client Needs - Timeline Criticality & Deliverable Quality
ii. SI Capabilities - MGSI will have a very good perspective on Offshore SI capabilities on MSFT platform and technologies
iii. Dependencies on other projects that may have implications on MSFT Platform Adoption
E. Coordination with Delivery Engagement Manager, Deal Pursuit & Service Line Engagement Manager to lend thought leadership to the MCS-MGSI proposition to the client.
F. Being based in the US time zone SA will carry the responsibility for participation in Offshore engagement discussions with prospective clients as needed.

Experience & Background
The Solutions Architect must have proven experience in positioning, selling and managing projects through the entire project lifecycle leveraging a Global Delivery Model.

Should have a proven track record of closing multi-million dollar deals involving Global Delivery.

The individual should have proven experience in driving higher levels of customer satisfaction and ought to have good relationship building & expectation setting skills.

The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Qualification: Bachelors/Masters in Computer Science or Engineering, MBA added advantage

A typical profile of the Solution Architect is given below and they could be hired from SIs:
- 8-10 years of Industry Experience
- 5 years of Global Delivery or Offshore Program Management experience with clients that have had large offshore programs, being Onsite.
- 1 - 2 years of Offshore Development Centre Experience
- Customer facing skills
i. Cultural Orientation
ii. Good Interpersonal skills
iii. Good Presentation skills
iv. Good Communication
- Experience in working with virtual teams & good teaming skills
- 2 years of experience in a role with revenue accountability

]]>http://www.microsoft-careers.com/job/Hyderabad-Global-Del-Solution-Architect-Job/1495668/149566814956682012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775088-67153
Division: Online Services Division

Research SDE (Research SDE II)

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

Bing Search‘s mission: To deliver the most relevant knowledge to our customers by being more than just a search engine - Bing’s goal is to be “decision engine”. To achieve that mission data is critical. At Bing, we have enormous wealth of data, ranging from user interaction logs to web documents, from user feedback to system performance data.

The Bing Data Mining Team is hiring extremely talented, highly motivated and productive individuals with expertise in the areas of analytics, statistics, machine learning, and data mining. The team develops and applies advanced techniques to turn our petabytes of data into insights; and to drive actions based on those insights. The team works closely with teams across Bing search to enable rigorous, effective and data-driven decision making. At the core of our team’s mission is using data to understand users. Some example of the challenges we face: Understanding how users interact with different search features and how these features affect users’ behaviors, understand user intent, detecting and filtering bot traffic, measuring user satisfaction, and analyzing the results of extremely large-scale experiments. We analyze a wealth of data to identify new information needs, find weak points in the current system, and quantify the business and user impact of technical issues (e.g. performance). The team also works on techniques to manage and process petabytes of data efficiently and effectively.

At Bing, we can offer you a strong team, exciting challenges, and a fun place to work. The work environment empowers you to have a real impact on millions of end users. This is also a unique opportunity to work with world-class researchers and developers. Join us and be at the forefront of search technology!
We are extending our DM team to Beijing hosted in the Search Technology Center Asia. You will be part of the talented team in Beijing for analyzing user engagement on Search and other Microsoft online services, researching/exploring and developing tools for data analysis and mining.

Job Responsibilities include:
Develop data mining metrics, pipelines, tools, reporting, and visualization to measure and understand the search user experience and feature engagement.
Research and develop solutions for providing high quality data (e.g. system health, performance measurement, bot & spam traffic identification, outlier detection, etc.)
Work with team across Bing search to identify problem where data mining, machine learning, or statistics can help. Explore and develop solutions to these problems.
Act as an expert in the area of data mining, machine learning, statistics, analytics.
Provide technical leadership to others in the Bing Data Mining team.
Build high quality infrastructure and data mining and analysis solution

Qualifications:
Bachelor degree and an advanced degree (Master, PhD) in computer sciences, engineering, data mining, machine learning, mathematics, or related field (or the equivalent combination of education and experience) with hands on software development experience.
Knowledge and experience in one or more of the following areas: data analysis, data mining, web mining, machine learning, business intelligence &customer intelligence, user modeling, information retrieval, databases, data warehousing, OLAP, data processing (ETL), e-metrics/measurement, parallel and distributed computation, reporting and data visualization.
Strong ability to apply your software development, mathematical and algorithmic expertise to solve real problems.
Track record of delivering solutions from requirements to production.
Superior communications skills, both verbal and written.
Hands-on approach to data analysis and a strong focus on quality.
Ability to work independently and in a team to develop innovative solutions.
Programming skills and experience (e.g. C/C++/C#/SQL).

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Reaearch-SDE-Reaearch-Software-Development-Engineer-%28SDE%29-II-Search-Technology-Center-Asia-Beij/1514309/151430915143092012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Operations
Location: Tokyo, JP
Job ID: 776817-68522
Division: Operations

[Summary]
The Global Procurement Group (GPG) is a team of procurement professionals who cover two important aspects of the procurement function: WorldWide (WW) Category Management and WW Field Procurement. This Procurement Business Partner position reports into the WW Field Procurement organization and is based in Tokyo.


[Responsibilities]
The Procurement Business Partner is responsible for engagement with and delivery of GPG strategies within Japan. Procurement Business Partners are expected to achieve measurable improvements in GPG value delivery (cost, quality, service, and vendor performance) within their assigned Tier 1 business or geography.

He or she will work with country or business leadership, as well as Finance and Accounting (F&A) and other internal GPG functions, to define and execute Tier 1 procurement activities consistent with global GPG initiatives.

- This position will require frequent engagement and dialog with all members of the GPG team, in particular the Category Managers to ensure category strategies are understood and also country specific needs are shared with the Category Managers to optimize the reach.
- This position is responsible to align the local procurement managers and WW category resources to achieve the agreed category initiatives.
- This position has responsibility to engage with business stakeholders and local management teams including senior executives, to identify and share business opportunities, challenge existing vendor relationships and secure agreement on initiatives and ability to provide clear status overviews and report on initiative impact and results.
- Within this position cost savings and control is important however project management, communication skills and ability to influence business stakeholders are equally important.
- This position requires people management, project and stakeholder coordination and country representation in business reviews.
- The Procurement Business Partners will serve as single point of contact across all GPG for their country or business, and manage the execution of the agreed plan to successful completion.

Principal duties consist of following activities (but are not limited to):
- Perform opportunity analysis for Japan as a Tier 1 country
- Assess complex Tier 1 procurement situations.
- Partner with Category Managers during the annual procurement planning process defined by the GPG Annual Planning Framework.
- Partner with Tier 1 country/business division leadership to develop a Procurement Annual Plan that will include: project specific actions, resource allocation, and procurement actions by specific fiscal year.
- Develop successful working partnerships with Finance and other leadership in Tier 1 country to understand their procurement needs.
- Transform stakeholders into partners and generate new business opportunities.
- Prepare periodic Tier 1 Procurement status reports for stakeholders.
- Execute Tier 1 Procurement Annual Plans.
- Identify and implement best practices within the country or business group to support the continuous improvement of GPG's sourcing knowledge base and best practices.
- Ensure timely GPG response to day-to-day, ad-hoc procurement activities.
- Ensure compliance with GPG policies and processes.
- Enhance the procurement knowledge of local business partners. Introduce opportunities for additional local sourcing.
- Respond to procurement needs on a timely basis, expediting the procurement cycle and process.
- Modify the Tier 1 Procurement Annual Plans based on changing stakeholder needs and external impacts.
- Resolve or escalate conflicts in a timely manner with Category teams, Buy Center, or other Procurement related resources as appropriate.
- Work within assigned budget and contribute to budget development when necessary.
- Meet and monitor annual commitments, metrics, productivity, and quality standards of the role.
- Track and aggregate progress against agreed Tier 1 Procurement Annual Plan.
- Manage local Procurement Manager(s) on Contingent Staff basis.
- Maintain accurate administration and validation of projects and savings to comply with Internal Audit regulations.
- Provide guidance to local employees on procurement principles, policies and processes and maintain procurement ethics.
- Deliver information session to local employees on changing guidelines and processes that impact their relationship with vendors or procurement process
- Develop and main accurate and effective category cards to regulate spend to selected and approved vendor roster and price tables.
- Provide input to regional business review and prepare and hold country business review with local stakeholders to review past procurement performance, future opportunities and/or challenges and understand their major areas of interest.
- Contribute to the growth of the GPG team by active participation and knowledge sharing on a professional level.
- Adhere to and execute Corporate programs like Vendor Privacy Assurance Program (VPA), Microsoft Vendor Program and other programs
- Understand administrative/tactical tasks in relationship to new vendor requests, system maintenance to support accurate purchase order placement (vendor classification, category mapping)


[Qualification / Experience requirements]
- Strong working knowledge of Microsoft Outlook, Access, Excel, PowerPoint, minimum at experienced level.
- Excellent organization and planning in addition to verbal and written communication skills required. Fluent English and Japanese are required.
- Interested in working in a multicultural environment and virtual team.
- Demonstrated team working ability and ability to leverage resources within the organization.
- Procurement background; excellent analytical and problem solving skills and project and negotiation experience is essential, minimum of 7 years procurement management role in international company with proven results history.
- Experienced and confident negotiator and communicator at all organization levels and with vendors
- Good judgment in resolving issues; proactively seek solutions to upcoming issues and offer insights and ideas for new, more efficient ways to complete tasks; the ability to work independently or with a group to achieve results; prioritize own work and resources; and a high degree of flexibility, accuracy and attention to detail are required.
- Previous administrative and coordination experience required.
- Ability to implement and monitor projects and schedules.
- Ability to react with appropriate urgency to situations and events that require quick response or turnaround.
- Ability to build effective working relationships.
- Able to simultaneously manage multiple projects, be willing to take ownership of projects, back fill other positions, and drive projects through completion.
- Strong relationship skills, ability to build confidence with local business managers in their ability to understand their needs and execute value-added Procurement Management activities.
- Formal procurement education or CPM certification (or similar) is preferred.
- High energy, enthusiasm and tenacity about new sourcing approaches


Working Location: Shinagawa, Tokyo


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Procurement-Business-Partner-Job/1540238/154023815402382012-06-15MicrosoftOperationsfull-timeUSDstarting0BSTokyo, JPJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 753367-39526
Division: Services & Support

Vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Microsoft Services, la division conseil de Microsoft, a pour mission de favoriser l’adoption des technologies Microsoft dans le cadre de projets critiques des grandes entreprises clientes et de sécuriser le déploiement de ces technologies grâce à ses équipes.
Microsoft Services intervient sur le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la définition de l'architecture, la planification, la mise en œuvre, l’exploitation et le support des solutions basés sur les technologies Microsoft.
Suite à une forte croissance d’activité, Microsoft Services cherche à renforcer ses équipes Premier avec des Consultant(e)s Opérations.

Votre Mission:

En tant que Consultant(e) Opérations, votre objectif prioritaire est d’aider les clients de Microsoft à mettre en place les processus et modèles organisationnels permettant une gestion optimale de leurs systèmes d’information.
Fers de lance de l'engagement de Microsoft, les consultants et responsables techniques Microsoft Services ont constamment à cœur la satisfaction de leurs interlocuteurs. Dans toutes les interventions, l’accent est mis sur le transfert des compétences auprès des clients dans le contexte de leurs projets et de la gestion de leur exploitation.

Plus précisément, vos principales responsabilités seront les suivantes :
- Rencontrer les clients de Microsoft, comprendre et analyser leurs besoins
- Analyser les environnements informatiques clients, proposer les améliorations organisationnelle et/ou méthodologique permettant d’accroître l’efficacité de l’exploitation et de la production
- Assurer la réalisation des missions (audits, revue des processus d’exploitation, plan d’amélioration des processus, mise en place de modèle d’organisation d’équipe, ateliers et transferts de compétence, etc…) en assurant un haut niveau de satisfaction client
- Assurer les présentations nécessaires à la conduite de ces missions
- Rédiger les documents et rapports associés à la conduite de ces missions
- Accompagner les équipes Microsoft autour de nos offres de services MOF/ITIL

Votre profil

- Diplomé(e) d’une Grande Ecole d’ingénieurs ou d’Université, vous justifiez d’une expérience d’au moins 4 ans comme consultant, chef de projet , service manager ou responsable d’exploitation dans les environnements informatique, idéalement acquise dans une société de conseil ou une SSII.

- Vous avez travaillé sur des projets d’envergure en environnements Grands Comptes (bonne connaissance des infrastructures des systèmes d’information) ayant des compétences techniques requises : ITIL, outils de management des systèmes, serveurs d’infrastructure de préférence en environnement Microsoft.

Vous vous reconnaissez les qualités professionnelles suivantes :

- La passion pour la technologie et l’innovation
- Un savoir faire méthodologique éprouvé
- Une grande qualité d’analyse et de synthèse
- Une bonne présentation, le sens de l’écoute, une excellente communication (écrite et orale)
- La capacité à travailler en équipes et à s’adapter à des environnements variés
- Une bonne maîtrise de l’anglais

Poste est basé à Issy les Moulineaux; des déplacements seront à prévoir.




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]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Consultant%28e%29-Operations-ITIL-HF-Job/1227732/122773212277322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Legal & Corporate Affairs
Location: Brussels, BE
Job ID: 770030-69293
Division: Legal & Corporate Affairs

Intellectual property (IP) is core to Microsoft’s business and to innovation more broadly in society. We are looking for an intelligent, enthusiastic and effective person for this position, to be responsible for helping to establish positive regulatory policies and achieving other concrete objectives with respect to Microsoft’s IP-related initiatives in Europe, the Middle East and Africa (EMEA). This includes engaging with policy makers, trade associations and other third-party influencers in the region on IP policy issues, in close coordination with legal and business colleagues within the company.

Reporting

The position will report to the Associate General Counsel of Policy in EMEA/Chief Operating Officer for EU Affairs and will coordinate with Microsoft’s Brussels government affairs team and relevant Law and Corporate Affairs groups in carrying out his or her responsibilities.

Responsibilities

The Director of Intellectual Property position will have a wide-ranging set of responsibilities, including to:

- Develop and communicate Microsoft positions that promote effective IP protection, the importance and value of IP, and other IP-related policies before the EU institutions and, in conjunction with LCA leads in the region, throughout EMEA.

- Engage with public policy officials on these issues.

- Engage with other industry players, trade associations, academics, think tanks and other influentials related to these issues.

- Provide timely and actionable information and advice to, and coordinate as appropriate with, relevant Microsoft internal stakeholders.

- Engage in similar activities with respect to other EU and/or EMEA policy issues, as agreed from time to time with this position’s manager.

- Develop and meet concrete priorities, objectives and deliverables for all of these activities.

Qualifications

Candidates must have a university or higher degree, professional legal qualifications, and a minimum of seven years’ experience handling complex policy issues with excellence. Experience in intellectual property-related matters is required. Membership in a patent bar or experience in patent-related matters is preferred. Experience with the information and communications technology industry is preferred.

Candidates should also have:

- A passion for technology and business.

- Demonstrated leadership capabilities.

- Good working relationships with EU and other decision makers.

- Demonstrated ability to establish priorities and deliver energetically on concrete objectives consistent with the overall goals of the business.

- Intellectual agility and a demonstrated ability to analyze complex, technical, business and legal issues and communicate them in a clear and concise fashion.

- Extremely strong writing, oral, presentation and interpersonal skills, as well as the ability to manage multiple projects under tight time constraints.

- Fluency in English and preferably another EU language.

- Organizational, planning and time-management skills.

- Demonstrated ability to establish effective cross-group relationships both within a large enterprise and across companies, organizations and communities.



]]>http://www.microsoft-careers.com/job/Brussels-Director-Intellectual-Property-Job/1549798/154979815497982012-06-15MicrosoftLegal & Corporate Affairsfull-timeUSDstarting0BSBrussels, BEJob Category: Sales
Location: London, GB
Job ID: 778182-70185
Division: Advertising & Online


UK Advertising Account Executive - Agency

We were behind the fastest-selling consumer product ever - the Kinect for Xbox - so we know how to deliver the right message. Join us and you will too, across a diverse range of products on every digital platform.

Sales representation at Microsoft

Our most pioneering digital advertising solutions almost always begin with our pre-sales teams of account executives. Focusing your energies on one or two major advertising agencies, you’ll spot potential leads in the pipeline and encourage clients to increase digital spend. Building relationships across their business, you’ll need an eye for an opportunity, an ear to the ground and the versatility to bring Microsoft to life, whoever your audience.

As front of house, you’ll also need to make a great impact with customers even before the first handshake. And get excited about solutions so creative, they’ve never been used before.

It’s your chance to:
•Motivate an account team to sell the biggest innovations in the market
•Draw on our entire network of digital media channels to propose solutions
•Enjoy the support of a multi-disciplinary team
•Sell solutions with the backing of an ambitious company that’s established an unrivalled digital footprint across gaming, creative solutions and online communications

Skills and qualifications:
•Background in advertising, including digital
•Able to effortlessly wow clients with your charisma
•Sales skills that shine in a crowded market
•Experience gained with another media owner, preferably digital
•Highly articulate with amazing attention to detail
•Able to navigate around complex internal operational systems

As the biggest online media company globally, Microsoft Advertising has the scope to reach valuable audiences everywhere. With a portfolio including MSN, Microsoft Media Network, Windows Mobile, Xbox and Bing, our range of deeply targeted channels span the entire digital lifestyle. Reaching 1bn people daily, our rich, immersive and engaging campaigns are grounded in context and insight - delivering the right results for our customers, and the right messages in the right places for their brands.


Salary: Competitive salary, plus excellent sales bonus including company stocks and benefits
Location: London (Victoria Office)
Closing date: 9th April 2012


Microsoft is an equal opportunity employer and supports workforce diversity

Microsoft’s privacy statement can be viewed on the following web page:



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]]>http://www.microsoft-careers.com/job/London-UK-Agency-Account-Executive-at-Microsoft-Advertising-Job/1567739/156773915677392012-06-15MicrosoftSalesfull-timeUSDstarting0BSLondon, GBJob Category: Software Engineering: Test
Location: Durham, NC, US
Job ID: 774480-67339
Division: Server & Tools Business


Visual Studio Team Foundation Server is an industry leader in Application Lifecycle Management tools, which are the tools that help our customers manage software development. We have an opening in our team, located in the sunny North Carolina Research Triangle, for a highly talented and motivated Software Developer Engineer in Test. Come join us and help drive high quality TFS features for our next release of Visual Studio and Team Foundation Server!

We are looking for well-rounded engineers that have a strong customer focus to ensure we are delivering the right product to our customers, excellent coding skills to enable developing advanced automation to handle the massive number of permutations that our product has, and strong debugging and analysis skills to quickly get to the root cause of issues. You will have the opportunity to work with the latest technologies, such as Azure cloud services, REST APIs, ASP.NET MVC, SQL, WPF, WCF, and the latest in client automation techniques.

Primary responsibilities for the position involve technical design, architecture and implementation of automated, tool-assisted and manual testing solutions. We look for engineers that are able to maintain the delicate balance between completeness and speed and leverage a rich mix of approaches to ensure product quality. Our team is engaged in trying new technologies for testing and development, so willingness to learn, adapt and drive innovation is a must-have quality.

The ideal candidate will possess the following qualifications:

•5+ years experience in Software Engineering, including testing and/or development.
•Open mind and solid problem solving, we’ll absolutely expect you to innovate.
•Strong C++, C#, or java programming skills
•Familiarity with SQL Server/Database programming.
•Participation in at least one full shipping cycle for a commercial software product.
•Self-Motivated, having the ability to drive projects to completion without constant supervision.
•BS or higher degree in Computer Science or related field.

Experience with Visual Studio and TFS are a plus.

This position requires relocation to Raleigh, NC

ST: MSVS


]]>http://www.microsoft-careers.com/job/Durham-Software-Development-Engineer-in-Test-II-Job-NC-27701/1514297/151429715142972012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSDurham, NC, USJob Category: Software Engineering: Development
Location: Durham, NC, US
Job ID: 785742-74520
Division: Server & Tools Business


Visual Studio Team Foundation Server (TFS) is leading the way in improving the success of software projects, and we want your help! TFS provides software development teams with project and bug management, version control, build automation, and more, and it provides the backbone to our billion dollar Application Lifecycle Management (ALM) strategy. We are now building our services in the cloud using Windows and SQL Azure platforms to make TFS available 24x7 over the internet.

Want to live on the east coast in sunny North Carolina and work on product development for Microsoft? We have an opening for a talented and highly motivated developer on our team in Raleigh/Durham, North Carolina. Here in North Carolina we build version control, build automation, web front end, administration and operations, Eclipse integration, reporting, and the core server architecture and integration with Azure.

TFS makes use of a wide-range of technologies, so you’ll have the opportunity to learn new stuff and go deep to become an expert in one or more of the technologies we use. The position will require you to have or gain extensive knowledge of one or more of these technologies: Visual Studio packages, ASP.NET including MVC, SQL Server, WPF, WCF, Azure, C#/.NET Framework, and Javascript/Ajax/jQuery.

We’re looking for a candidate who seeks big challenges as part of a strong team and can mix great collaboration skills with an ability to also work independently to deliver well thought out solutions to tough problems. Previous experience designing and implementing database-backed software that scales to handle large volumes of data and experience in building efficient clients, either on Windows or the web, are desirable.

If you enjoy solving tough problems and being part of a great team that’s making software development better, join TFS!

The candidate should have 5 or more years of experience developing production software using C/C++, C#, or Java and strong object-oriented design skills. A BS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent is preferred.

(Research Triangle Park, RTP, North Carolina)

ST:MSVS

]]>http://www.microsoft-careers.com/job/Durham-Software-Development-Engineer-%28SDE%29-II-Job-NC-27701/1733901/173390117339012012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSDurham, NC, USJob Category: Customer Service & Support
Location: Boston, MA, US
Job ID: 782897-72923
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Development

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Boston-PREMIER-FIELD-ENGINEER-SharePoint-Development-Job-MA-02108/1672371/167237116723712012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBoston, MA, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 779319-70384
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Product-Advisor-Job-CA-92653/1569102/156910215691022012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Sales
Location: Arlington, VA, US
Job ID: 790274-78197
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Arlington-Assistant-Store-Manager-Job-VA-22201/1804760/180476018047602012-06-15MicrosoftSalesfull-timeUSDstarting0BSArlington, VA, USJob Category: Customer Service & Support
Location: Tulsa, OK, US
Job ID: 789905-77657
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Location: Bentonville, AR or Tulsa, OK

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.
Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Tulsa-PREMIER-FIELD-ENGINEER-Platforms-Job-OK-74101/1793525/179352517935252012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSTulsa, OK, USJob Category: Software Engineering: Program Management
Location: Boise, ID, US
Job ID: 778431-69882
Division: Microsoft Office Division

The Office Business Intelligence team is looking for an exceptional, creative, self-motivated Program Manager to own defining, designing, building, and evangelizing analytic capabilities for the Microsoft Business Intelligence (BI) stack. Analytic capabilities enable users within Excel, Excel Services, and SharePoint to quickly gain insights about their data: what is the story behind my numbers and how do I optimize my results? The Office Business Intelligence team wants to make these capabilities engaging and exciting for everyone, changing the way we work with data.

The right candidate must have proven success designing elegant user interfaces, working with customers, collaborating with multiple teams and stakeholders, and identifying clear requirements and priorities. Exceptional communication skills and the ability to learn quickly are critical. Experience with the Microsoft BI stack - SQL Server, SQL Server Analysis Services, Excel, PerformancePoint Services - is strongly desired.

Roles and Responsibilities
You will be responsible for:
Designing capabilities targeted at all skill levels for visualizing and analyzing data within Excel, Excel Services, and SharePoint Working with partners, customers, and stakeholders to gather and prioritize requirements and enhancements Collaborating with partner teams to ensure a tightly integrated, unified Microsoft BI story across multiple platforms and devices Evangelizing our end-to-end BI capabilities at conferences, with customers, in blogs, and with other social media tools Working with development to select the correct technology solution, drive building the solution, and to rapidly iterate to provide a steady stream of new capabilities for our customers

Core Program Management skills - design, problem solving and prioritization, and interpersonal skills - are a must.

Qualifications include:
You must possess a strong technical and design background, be self-motivated, and have a minimum of 2 years’ experience designing and delivering software as a program manager. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important.

This role demands a wide range of skills, and is a great opportunity for anyone who enjoys a challenge and is passionate about providing world-class experience.

]]>http://www.microsoft-careers.com/job/Boise-Program-Manager-Office-778431-Job-ID-83701/1560586/156058615605862012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBoise, ID, USJob Category: Customer Service & Support
Location: Philadelphia, PA, US
Job ID: 792335-79453
Division: Services & Support

SQL Dev PFE, Philadelphia, PA

The PFE’s primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The person in this position will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
The PFE will provide technical support including product technical training onsite, as well as via telephone, and electronic media. You must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved. Overnight travel is required. Travel requirements could be as 70% around the greater Philadelphia area. You must possess current passport or be able to obtain passport within 90 days of hire. You must be available for travel dispatch 24x7x365.
Recommended qualifications
•Superior problem solving and troubleshooting skills at the System Engineer level
•Exceptional customer service, overall communication and technical writing skills.
•Technical depth to communicate with development and other internal organizations at a peer level
•Ability to work independently with minimal management supervision and as part of nationwide team of engineers
•Demonstrated aptitude for providing exceptional customer service in politically charged environments
•Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
•Ability to apply technology to improve existing products and systems at customers and for internal use
•Ability to actively participate in team support by proposing and implementing solutions
•Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.
Technical Requirements:
•Superior knowledge and demonstrated technical proficiency in SQL Server 2008\2003 with solid understanding of standard computer and networking concepts, and Internet fundamentals
•SQL Programming skills in one or more of the following: SQL, VB, VBA, C++, VJ++, VBS, Jscript, HTML/DHTML.
•Strong technical depth in Windows Server 2008\Windows Server 2003.
•Debugging skills in the Windows Platform
•SQL Server Integration Services, Reporting Services, Analysis Services, Windows desktop Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), IIS and ISA.
•Must be US citizen
•Hold or able to obtain US security clearance
Preferred:
MCSE strongly preferred, and required within 12 months of hire.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE





]]>http://www.microsoft-careers.com/job/Philadelphia-PFE-SQL-Job-PA-19019/1853062/185306218530622012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSPhiladelphia, PA, USJob Category: Customer Service & Support
Location: Dublin, OH, US
Job ID: 782687-72901
Division: Services & Support


PREMIER FIELD ENGINEER - Systems Center Configuration Manager (SCCM)

Location: Columbus, OH

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the SCCM clients and Site System Servers. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being highly available and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals. A superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail. Applicants should also have similar skills in SMS 2003. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows desktop Operating Systems, Windows server Operating Systems, SQL- both management and querying, IIS. Knowledge of the following would be advantageous: MDT (BDD), Powershell, repackaging applications and virtualization of OS and applications.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Dublin-PREMIER-FIELD-ENGINEER-SCCM-Job-OH-43016/1672438/167243816724382012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSDublin, OH, USJob Category: Services & Consulting
Location: Oklahoma City, OK, US
Job ID: 772593-65924
Division: Services & Support


Premier Field Engineer - Dedicated Support - SQL Server

Location: Oklahoma City

This person will be responsible for delivering SQL Server consulting and support onsite for a designated strategic customer. The ideal candidate should have at least 3-5 years experience with SQL Server. This candidate will act as a resource for on-going SQL planning and deployment; help with analysis of current supportability in the migration to new SQL environments; and will be responsible for SQL workshops and training for customer's existing support staff. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. This candidate should possess a solid working knowledge of Microsoft Data Access Components, Windows and a solid understanding of Network Fundamentals. This person should be able to function in difficult political situations managing both the client and the technical issue.

Goal: To provide high quality prescriptive and facilitative technical consulting and support in regards to Microsoft SQL Server to a designated strategic customer.

Responsibilities:
Utilizing knowledge of the customer environment, deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.
Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments.
Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission.
Develop a working relationship with MCS and field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals.
Execute formal post-mortem process on closure of critical issues.
Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support consulting to Alliance customers.
Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

Contacts: This position has frequent contact with Microsoft Dedicated/Designated Services Customer, TAM’s, developers, MCS, PFE, program managers, support engineers, managers, and other support vendors.

Qualifications:

- 4 year technical degree or equivalent work experience, plus 4-6 years experience in technical support or MIS in an Enterprise environment.
- Demonstrated technical competence with Microsoft BackOffice Technologies and SQL database platforms.
- Conversationalist level of knowledge of all Microsoft products used in an enterprise environment.
- Strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues.
- Ability to effectively communicate with customer managers and executives on technical and business issues
- Working knowledge of SQL programming.
- Strong organization, time management, project management, and negotiation skills.
- The position will require some travel to customer sites.
- Windows MCDBA or MCSD required within 12 months of joining the team.

SS:PSS

]]>http://www.microsoft-careers.com/job/Oklahoma-City-Premier-Field-Engineer-772593-Dedicated-Support-SQL-Server-Job-OK-73101/1493702/149370214937022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSOklahoma City, OK, USJob Category: Services & Consulting
Location: Oklahoma City, OK, US
Job ID: 793111-80253
Division: Services & Support


Location: Oklahoma City
Customer: US Department Of Defense

Job Description: System Center Senior Consultant

The Microsoft Federal Services has an immediate opening for Microsoft Systems Center Deployment Specialist. Consultant who will be responsible for delivering Microsoft architecture, consulting and implementation strategy for Joint DoD customers. Ability to architect and develop Microsoft SCOM/SCCM solutions by mapping customer's business problem to an end-to-end technology solutions. Lead the technical analysis of hardware and software components and develop and implement the overall technical solution. Lead the architecture, design, and implementation of SCOM/SCCM/MDOP solutions, integrating COTS, GOTS, and custom hardware and software components.

Qualifications and Experience:

Deep knowledge in of the following technologies:
System Center Operations Manager (SCOM)
Systems Center Configuration Manager (SCCM)
Microsoft Deployment Toolkit
Experience designing and deploying a scalable, mission critical enterprise-level SCOM deployment
Experience with assessment, planning and deployment of Microsoft Windows environments XP, Vista and Windows 7
Designing and deploying operations management solutions for (at least) two of the following applications: Exchange Server; OCS, SharePoint Server
Solid experience creating deployment packages

Excellent technical communication skills (oral and written). Must possess ability to clearly communicate throughout the organization. Excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team.

Bachelor's degree in computer related field or equivalent experience.

Applicants must be US citizens, hold or be able to obtain a DoD Secret security clearance
SS;PSS

]]>http://www.microsoft-careers.com/job/Oklahoma-City-Senior-Consultant-SCOMSCCM-Oklahoma-City%2C-OK-Job-OK-73101/1858250/185825018582502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSOklahoma City, OK, USJob Category: Customer Service & Support
Location: Iselin, NJ, US
Job ID: 782891-72919
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Technologies and Products

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Iselin-PREMIER-FIELD-ENGINEER-SharePoint-Technologies-and-Products-Job-NJ-08830/1672440/167244016724402012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIselin, NJ, USJob Category: Customer Service & Support
Location: Iselin, NJ, US
Job ID: 784362-74404
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server
Location -Roseland, NJ

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.

Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position may require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Iselin-PREMIER-FIELD-ENGINEER-SharePoint-Job-NJ-08830/1723912/172391217239122012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIselin, NJ, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 781783-72142
Division: Services & Support


Role: Senior Advocacy Specialist (AS) - North America GetHelp/Customer Partner Advocacy Team (CPAT)

Standard Job Title: Senior Advocacy Specialist

The GetHelp/Customer Partner Advocacy Team Senior Advocacy Specialist (AS) position centers on researching, managing and resolving complex mission critical customer and partner issues - Primarily serving as a “Trusted Advisor” and proactive Customer Advocate that provides an empathetic voice for our customers and partners while driving change across all organizations at Microsoft.

Primary Job Responsibilities:

- Steadfastly advocates on behalf of our customers and partners. Serves as the empathetic voice of our customers within Microsoft and provides timely and comprehensive resolutions to all customer issues.
- Proven successful cross-collaboration skills with an emphasis on proactively building and retaining ongoing, productive team relationships. Engages internal resources resulting in successful cross-group collaboration. Continually building influence with internal contacts. (e.g. Subject Matter Experts (SME), etc.).
- Conducts root cause analysis demonstrating a high level comprehension of business impact across customer/partner escalations while manifesting a commitment to the mission, goals and strategies across teams and key stakeholders.
- Proactively articulates and affirms the value of GetHelp/CPAT business model to business groups and partners resulting in an increased awareness and usage of the GetHelp process and related benefits. Provides compelling business rationale for Business Group (BG)/Product Group (PG)/SMEs/etc. to engage and successfully collaborate to resolve customer and partner issues.
- Contributes ideas to operational process improvements and other procedures of the team goals which resulted in improved quality, efficiency, expediency and advocacy.
- Positively influences external customer satisfaction and retention by receiving and effectively managing complex, mission-critical or politically sensitive customer escalations from various areas within Microsoft- including all executive offices.
- Demonstrates problem-solving abilities, particularly when confronted with time-sensitive and ambiguous issues that require collaborative evaluation & resolution.
- Provides insight and visibility to the management team regarding high-priority, large-scale or systemic trends/issues.
- Consistently demonstrates the aptitude to investigate an issue, quickly ascertain the requested solution and engage the most appropriate resource or resources to drive the customer’s request to a timely resolution.
- Actively seeks out opportunities to increase the breadth and depth of knowledge in relation to the business, process and operational needs. Establish and maintain relationships with their internal resources while seeking out opportunities to leverage knowledge when advocating for customer resolutions or when taking the lead to resolve issues independently.
- Strong prioritization and time-management skills with the ability to handle fluctuating case volumes in a consistent manner without a decline in performance or advocacy.
- Comprehensive, in-depth understanding of CPAT-NA’s individual, silo and team-based metrics. Understand the impact and value if achieving metrics for both individual as well as the overall team’s success.
- Aligns their performance and priorities with CPAT-NA’s mission goals and strategies.

The following skills and qualifications are essential for success in this position:
- Effective cross group collaboration skills.
- Proven ability to succeed in a dynamic and constantly evolving business landscape.
- Must demonstrate problem-solving abilities, particularly when confronted with time-sensitive issues that require collaborative evaluation & resolution across team boundaries.
- Demonstrate prioritization skills and manage effective communication across multiple programs and business groups.
- Targeted Executive level presentation and negotiation skills.
- Demonstrate considerable understanding of Microsoft products & internal company structure.
- Problem solving skills with the ability to manage uncertainties while handling multiple priorities.
- Knowledge of global and cross cultural communication styles and business protocol.
- Proven ability to demonstrate exceptional written and verbal communication skills while maintaining poise under pressure.
- Highly developed aptitude and experience working with the following Microsoft applications such as Outlook, Word, Excel, PowerPoint, Visio and Product Studio.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Senior-Advocacy-Specialist-Job-WA-98006/1656479/165647916564792012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 767781-64112
Division: Services & Support

VUI Designer

Microsoft receives millions of call each year from customers around the world. This role will give you the opportunity to play a strong role in ensuring that these customers are delighted by the experience they receive in the Interactive Voice Response (IVR) systems.

Overview
The VUI Designer will be responsible for ensuring that Microsoft’s IVR systems meet business needs while providing a high quality customer experience. This includes ensuring that the experience in the IVR is connected and cohesive across all customer support channels as part of the overall customer experience.

Responsibilities
Works closely with the business and IVR project teams to understand business requirements and priorities associated with new and existing IVRs. This includes consideration of the broader customer support experience across other communication channels such as online, chat and phone support. Designs call flows, including associated prompts and grammars. Maintains and applies consistent standards to IVR designs, including common IVR structure and vocabulary. Identifies and defines requirements for new capabilities that are required in the IVR platform. Analyzes existing IVRs to identify and recommend improvement opportunities. Facilitates and manages prompt translation and recording processes, and may coach voice talents. Serves as key reference for personnel responsible for building out IVR functionality. May facilitate or participate in IVR usability testing.

Basic qualifications
Prior VUI design experience, including speech-enabled IVRs; understanding of IVR industry best practices, including key decision factors and tradeoffs; strong verbal and written communication skills; demonstrated ability to gather business requirements and facilitate collaboration across a diverse team; comfortable working in a fast-paced environment; strong Visio skills, including prior experience creating complex call flows using Visio; strong organization skills

Preferred qualifications
Experience in a multi-language IVR environment; experience with usability testing; experience with SharePoint; training or equivalent experience in human factors engineering, product interface design or technical writing

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS



]]>http://www.microsoft-careers.com/job/Issaquah-PROGRAM-MANAGER-Job-WA-98006/1453350/145335014533502012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 777647-69113
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777647

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1547512/154751215475122012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Test
Location: Tokyo, JP
Job ID: 760318-45448
Division: Windows Division

Windows Live is a collection of software and services which are designed to work together to enable users to communicate, create & share memories, and stay connected in the online world.
Windows Live includes services such as email & instant messaging, blogs & social networking, photo sharing & digital media, and online storage & synchronization. The variety of services and software are known as Hotmail, Messenger, SkyDrive, Mesh, Photo Gallery and Movie Maker. All of these applications & services interact to form a powerful tool in managing & sharing your online lifestyle - both on your PC and your web-enabled phone.

Here at Windows Live Japan, we are focused on delivering new and engaging experiences for our Japanese customers by building upon the Windows Live platform of applications and services. Japan is a unique and challenging market, with a rich history for technical innovation in the mobile space and with the popularity of mail messaging services. Because our team lives and breathes in this unique environment, we can keep up to date on the latest market trends, and make agile adjustments to ensure we deliver on the most important scenarios for our users. From developing mobile web services to driving the adoption of communication/network/sharing services on the PC site, our features are varied, and span across all of Windows Live.

We are currently seeking an experienced SDET lead who will ensure our features ship with high quality, on time, and in the most efficient manner possible. The ideal candidate will have a strong passion for quality, intimate knowledge of and experience with testing methodologies, and the drive to get things done.

[Responsibilities]
As SDET lead you will:
- Work with your engineering peers on the development and PM teams throughout the product cycle, to ensure quality and schedule goals are met.
- Collaborate with partner teams in the US to ensure test dependencies are well understood, evangelize issues affecting Japan scenarios, and educate on proper testing techniques for such issues
- Keep up to date on the latest test automation/tool trends used in other partner teams and in the industry, and ensure that we are adopting relevant tools/technologies to make the team more efficient
- Inspire each team member to grow to reach his/her full potential, while continuing to grow the team with new talent.
- Evangelize a culture of quality within the team, encouraging all team members to aggressively use the product and understand customer pain points.
- Lead by example, by directly contributing to the product quality through complete test ownership of a feature, from test planning to writing test automation and filing bugs

[Requirements]
- Passion for quality
- An ability to ramp up on new technologies and concepts quickly
- At least 3-5 years’ experience testing software products, through multiple ship cycles
- Proven design, coding, and debugging skills with proficiency in C#, C++ or an object oriented language.
- Strong knowledge in data structures, algorithms, object oriented programming techniques and user interface design and debugging.
- A BS/MS in computer science or equivalent industry experience.
- Strong leadership skills with an open and collaborative communication style.
- Proven experience in attracting/retaining and growing talent in the team


[Preferred]
- Written/Spoken fluency in Japanese and English
- Experience testing large scale web applications
- Insight into the Japanese market, and a clear understanding of issues important to Japanese consumers.


Working Location : Chofu, Tokyo


Microsoft is an equal opportunity employeer and supports workforce diversity.


]]>http://www.microsoft-careers.com/job/Tokyo-Test-Lead-%28Windows-Live%29-Job/1344074/134407413440742012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSTokyo, JPJob Category: Sales
Location: Beijing, CN
Job ID: 773057-65663
Division: Sales


The primary deliverable for this position will be to influence all MNA OEM country leaders (e.g. HP China, Sony China, Dell China, etc) to offer Windows, Office and Server on their hardware products in China market . Within the selling framework we refer to this role as “sell-through”. This team lead will lead the team that creates and sells the value of doing business with Microsoft to achieve this purpose.

This leader will coordinate, motivate and develop a team of country MNA PAMs who will execute on this sell-through work. This leader will manage a rhythm that aligns with the HQ OEM teams that are responsible for the core “design-in” with the OEMs helping them build products that highlight the focused user scenarios around our products. The leader will also manage the rhythm between the regional team and the Country/Area teams the latter of which will be tasked with driving the demand for our product on the OEMs hardware via engagement with channel and end-users.

This leader will drive the long-term planning and short-term execution of this “sell-through” group.
Responsibility/Activity
Provide sales leadership in identifying group objectives and specific execution plans by OEM in China . These Account Plans will be aligned with the plans developed by the HQ Design In and Regional Sell-in teams.
Develop and deploy an ROB process with each Area OEM team to ensure the regional teams are delivering the right solutions for the Area/Country teams to sell-through. Initially the Regional teams will also provide relationship continuity with the OEMs given the country level engagement will incur change in FY12.
Manage the team to drive and manage country market share and revenue goals
Manage the team to drive and manage country scorecard deliverables.
Manage a team of competitive, expert Account Managers to license MS products to OEM Customers and Partners. Build regional business plan and communicate globally, factoring in regional or subsidiary considerations.
Where appropriate, secure design wins that are Area/Country specific. Also assist HQ team to drive global design wins that are being managed within the region of responsibility. (Ex: Sony’s online services strategy and product line-up is being defined by a key leader in Belgium)
Ensure that Area/Country marketing executions are aligned with the area/country goals and accountabilities across the MNA portfolio and by specific OEM.
Exceed revenue budgets for each product and design-win category identified.
Ensure team application of consultative selling process to drive key initiatives and achieve division objectives.
This position includes supervising the opportunity qualification process and includes removal of “barriers to success” for the group. Develop and nurture executive relationships within an MNA OEM, and develop the group to do the same.
MNA Support - Regular rhythm with country leaders from each MNA and ensure all Partner’s leaders are current on MS products and strategies, inclusive of interaction with HQ teams. Partner’s regional leaders know who to contact with questions, issues and escalations.
Field Enablement/Education - MNA Regional and Field PAMs always up to date on MNA portfolio.
o Execution of AAA Framework across all subsidiaries in region of responsibility
o Ensure subsidiary MNA PAMs and OEM field leaders in assigned region are current on cross MNA strategy and offerings.
o Ensure all subsidiary MNA Partner Account Managers in assigned region have a clear understanding of what MS products each MNA is offering in their countries of responsibility.
Voice of the Partner - Regular rhythm with Redmond MNA HQ teams to keep them abreast of issues that are helping and/or hurting regional assortment. Be a regular part of the HQ team rhythm.
Bi-monthly meetings/calls with regional leaders of MNA OEMs in close collaboration with MNA HQ team
Weekly 1x1s with MNA VP (inclusive of HQ MNA leaders in early going)
Monthly regional ROB meetings/calls with other Regional GMs, Regional MNA PAMs in region, Field MNA PAMs in region and MNA HQ teams
Monthly written report out to corporate and field stakeholders
o Assortment wins/losses - what happened, why, COE
o AAA plan consolidation, execution challenges and COEs
o Best practice summary
Quarterly regional ROB meetings/calls with Regional MNA PAMs, Field MNA PAMs, A13 OEM Leads and MNA HQ Teams
Qualifications
8 - 10 years of related experience;
Bachelor’s Degree (B.S./B.A.) is required.
Recommended Qualifications:
Four year college degree in business/marketing or scientific discipline, or equivalent experience.
9+years of related sales experience in sales/marketing background, including 4 years supervisory and project management experience.
Prefer experience with OEM customers directly or as OEM employee.
Ability to develop quantitative business metrics tools both as a reviewer and an IC developer.
CXO level MNA partner engagement experience

Skills/Abilities:
Superb high-level sales and advanced negotiation skills required for engagement with large complex customers.
Broad expertise in industry trends and business practices.
Strong ROB experience and capabilities. Driving a standard ROB with all stakeholders in assigned region will be critical to the success of this role.
Proven ability to develop strategic business plans and oversee their execution.
Proven decision-making skills.
Strong organizational, planning and analytical experience, ability to analyze and interpret business performance measures. Ability to communicate the performance measures consistently across Corporate, Region and the Field.
Effective achievement of fiscal objectives according to plan.
Proven leadership, people management and collaboration skills across international boundaries essential. Ability to lead a team in fast-paced, evolving and highly collaborative environment.
Ability to effectively influence others across multiple MS groups, extended virtual teams, and with regional personnel, to achieve specific objectives.
Ensures organizational readiness for business demands.
Ability to communicate effectively and concisely - both orally and in written form.
Knowledge of core MS technology, product and technical strategies required. Proven knowledge of licensing/legal contracts.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Beijing-MNA-Team-Lead-SMSG-Beijing-Job/1485593/148559314855932012-06-15MicrosoftSalesfull-timeUSDstarting0BSBeijing, CNJob Category: Marketing
Location: Milan, IT
Job ID: 773121-65818
Division: Marketing

Job description :

You will be responsible for supporting the Windows Embedded Business Group Lead on 2 major projects:
- CRM tool implementation and database management
- Lead generation campaign to identify new partners

Main job tasks :
- Identification of new potential partners and customers on websites
- Outbound calling campaign to qualify leads identified
- Support CRM tool implementation
- Organization of dedicated events for prospects

Qualifications and requirements
Pursuing degree in Business administration or Marketing
Ability to work closely with different teams across Europe
Autonomous and rigorous / Ability to
experience in recruiting partners or sales area.
Fluent in English and Italian; French appreciated


]]>http://www.microsoft-careers.com/job/Milan-Marketing-Assistant-for-Windows-Embedded-Job/1493681/149368114936812012-06-15MicrosoftMarketingfull-timeUSDstarting0BSMilan, ITJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775145-67166
Division: Online Services Division

Title: Software Development Engineer-SDEII (Search Platform)
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.

Search Platform Team
Search Engine is by far one of the most demanding distributed computation applications at the largest scale in the world. Search Platform Team’s mission is to provide the most scalable high performance and cost efficient platforms for Bing - the fastest growing search engine today. To deliver the highest quality search results to billions of users, there are many challenges in search platforms from various aspects including understanding the user search queries, search service trend, search algorithms and computer hardware. Those unique and profound challenges are the motivation for many world class engineering talents and computer scientists becoming our teammates. Working together with top computer scientists and researchers from Microsoft Research Asia and driving our projects together with the platform team in the US, we continue revising the definition of technical limit and engineering excellence.

Roles & Responsibilities

We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer I, Software Development Engineer II, and Senior Software Development Engineer, to build core relevance platform, large scale geo-distributed index serving and knowledge processing system to power search quality and various Bing experiences.

As a Software Development Engineer II, you will work with PM and Test teams to design, develop, and deliver quality features for Bing. You must feel comfortable operating within a fast moving research and development team. You should have great core development skills: strong passion for delivering quality products, proven track record of working in a product group, great design, coding, and debugging skills, and excellent written and oral communication. The ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project is a must.

Requirements:
Pursuing a BS/MS or PhD degree in Engineering, Computer Science, Mathematics or related field
3+ years of experience programming in C/C++/C#, Java and/or other computer programming languages preferred
Experience in information retrieval, data mining, machine learning, classification or clustering is a big plus
Ability to derive creative and innovative solutions by thinking "outside the box"
Expertise in feature definition, design, and feasibility
Demonstrated skill in estimating development time

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-SDE-Software-Development-Engineer-%28SDE%29-II-Search-Technology-Center-Asia-Beijing-Job/1514224/151422415142242012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Test
Location: Durham, NC, US
Job ID: 787582-76111
Division: Server & Tools Business


Visual Studio Team Foundation Server is an industry leader in Application Lifecycle Management tools, which are the tools that help our customers manage software development. We have an opening in our team, located in the sunny North Carolina Research Triangle, for a highly talented and motivated Software Developer Engineer in Test. Come join us and help drive high quality TFS features for our next release of Visual Studio and Team Foundation Server!

We are looking for well-rounded engineers that have a strong customer focus to ensure we are delivering the right product to our customers, excellent coding skills to enable developing advanced automation to handle the massive number of permutations that our product has, and strong debugging and analysis skills to quickly get to the root cause of issues. You will have the opportunity to work with the latest technologies, such as Azure cloud services, REST APIs, ASP.NET MVC, SQL, WPF, WCF, and the latest in client automation techniques.

Primary responsibilities for the position involve technical design, architecture and implementation of automated, tool-assisted and manual testing solutions. We look for engineers that are able to maintain the delicate balance between completeness and speed and leverage a rich mix of approaches to ensure product quality. Our team is engaged in trying new technologies for testing and development, so willingness to learn, adapt and drive innovation is a must-have quality.

The ideal candidate will possess the following qualifications:

- 5+ years experience in Software Engineering, including testing and/or development.
- Open mind and solid problem solving, we’ll absolutely expect you to innovate.
- Strong C++, C#, or java programming skills
- Familiarity with SQL Server/Database programming.
- Participation in at least one full shipping cycle for a commercial software product.
- Self-Motivated, having the ability to drive projects to completion without constant supervision.
- BS or higher degree in Computer Science or related field.

Experience with Visual Studio and TFS are a plus.

This position requires relocation to Raleigh, NC

ST:MSVS

]]>http://www.microsoft-careers.com/job/Durham-Software-Development-Engineer-In-Test-II-Job-NC-27701/1764752/176475217647522012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSDurham, NC, USJob Category: Software Engineering: Development
Location: Durham, NC, US
Job ID: 785474-74512
Division: Server & Tools Business


The Microsoft team in Raleigh/Durham is looking for great developers to come work on Eclipse and cross-platform development.
Visual Studio Team Foundation Server (TFS) is leading the way in improving the success of software projects, and we want your help! TFS provides software development teams with project and bug management, version control, and build automation. We are now building our services in the cloud using Windows and SQL Azure platforms to make TFS available 24x7 over the internet.
As part of the Team Explorer Everywhere (TEE) team, you will work on an important and challenging area that brings the power of TFS to Eclipse and also to Linux, Mac, and other platforms. The position requires you to have or gain extensive knowledge of one or more of these technologies: Java, Eclipse, SWT, and Web Services. The Team Explorer Everywhere team uses a wide-range of technologies on a wide range of operating systems so you’ll have the opportunity to learn and become an expert on one or more of these areas.

This is also an opportunity to live on the east coast in sunny North Carolina (Raleigh/Durham) and work on cutting-edge product development for Microsoft!

We’re looking for a developer who seeks big challenges as part of a strong, agile team. You need great collaboration skills and the ability to work independently to deliver well thought out solutions to tough problems. You must have 3 or more years of experience developing production software using Java, C/C++ or C#. A strong background in JavaScript, HTML and developing RESTful systems is highly desirable as is experience of working with and contributing to Open Source projects. A BS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent is required.

If you enjoy building software with a broad range of technologies and being part of a smart, agile team that’s making software development better, join TFS!
(Research Triangle Park, RTP, North Carolina)

ST:MSVS

]]>http://www.microsoft-careers.com/job/Durham-Software-Development-Engineer-%28SDE%29-II-Job-NC-27701/1733926/173392617339262012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSDurham, NC, USJob Category: Services & Consulting
Location: Boston, MA, US
Job ID: 793347-80601
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

The Engagement Manager (EM) is responsible for engagement profitability and customer satisfaction by structuring and managing deals through completion.
Managing Engagement Risk and Delivery Quality: The EM has responsibility for understanding and thoughtfully managing risks. Decisions must be made regarding acceptable and unacceptable risks for each engagement. For each acceptable risk, the EM is responsible for crafting the mitigation plan. Lastly, the EM will determine who should be responsible (whether it be the customer, partner, or member of the Microsoft Services team) for managing the risk and executing the mitigation plan.

Project Initiation: The EM establishes the processes to support the engagement, including setting up charge codes, defining the project calendar, and defining deliverable acceptance and reporting procedures. Project initiation also includes validating scope, conducting project kickoff and holding Conditions of Satisfaction (COS) discussions with stakeholders.

Project Status Reports: The EM tracks the performance of the engagement (typically weekly and monthly) and the quality of project deliverables (typically at key project milestones) and reports on the effectiveness of the engagement against the baseline plan. Project status is reported to the client as per the client’s need, and complex projects are typically reported on internally on a monthly basis.

Billable Utilization: The EM builds his/her time into engagements as appropriate to achieve the required level of billable utilization set by the business. During an engagement, the EM works as part of the engagement team, normally overseeing the performance of the engagement, ensuring the quality of deliverables, and managing client expectations of the engagement.
Client Invoices: The EM reviews and approves consultant and partner billable hours and expenses each week, and reviews and approves client invoices before they are sent. The EM also answers any questions clients may have about charges on the invoices, and intervenes as necessary to resolve billing disputes.

Project Deliverables: The EM defines in advance the acceptance criteria for each project deliverable, works with the team to establish delivery dates for each deliverable, and oversees the review of client deliverables to ensure they meet all client acceptance criteria, securing sign-off on each deliverable as defined in the SOW.

Qualifications:
Must have a degree in Business, Computer Science or Engineering or equivalent work experience. Higher relevant education preferred. At least 8-10 years related technology experience. Excellent project management capabilities in large projects, PMP certification preferred. Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management. Must have a proven record of delivering business value. Business process and people management skills or related experience required.

SS:ES
793347

]]>http://www.microsoft-careers.com/job/Boston-Engagement-Manager-Job-MA-02108/1868152/186815218681522012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBoston, MA, USJob Category: Software Engineering: Development
Location: Boston, MA, US
Job ID: 791821-79064
Division: Microsoft Business Solutions


Microsoft Health Solutions team invites you to an exciting career opportunity in improving healthcare around the world through the power of software. We are looking for a seasoned Development Manager for the Andover, MA based development team working on Microsoft’s IAM Global Health Enterprise Suite.

The HSG group designs, builds, sells, and operates next-generation clinical software for hospitals and other healthcare settings in the US and around the world. Our work improves clinical outcomes every day, and we love what we do -- the team is mission-driven to change the entire world of health care through technological innovation. This is an amazing, fun, but very complex and challenging domain that requires strengths across multiple areas of knowledge and expertise.
This position focuses on the Identity and Access Management family of products (expreSSO and Vergence). This team’s core products are focused on bridging work flow fragmentation in health care enterprises through exciting solutions in identity, sign-on and off, and context management. The product line (expreSSO, Vergence, ProVision, Way2Care, Privacy Auditor, Vault Sync Services) bridges gaps in a virtually seamless fashion in many of today’s environments.
The role we are looking to fill offers a unique opportunity to be part of a highly desired and growing area in the industry and an area that is arguably one of the most pressing needs of our time. The Principal Development Manager role provides opportunities for technical contribution, thought leadership, and people management. Key accountabilities in this role include driving product development, developing technical strategy, establishing engineering processes & infrastructure, performance management, and talent development. You’ll collaborate with senior leaders across the organization and broader Microsoft community in delivering value to the company and our customers.

Qualifications include a minimum 10 years of hands-on software development experience, 7+ years in a people management role overseeing the delivery of commercial products across multiple Software Development Life Cycles (SDLC), patents or other intellectual property contributions, and excellent verbal and written communications. Deep technical insight, emotional intelligence, and leading by example are required to be effective in this role. Experience developing software on the Windows platform, knowledge of Windows internals, Web technologies, .Net framework, C#, XML, IIS, and Microsoft SQL Server are a must. Some Linux knowledge is desirable. A bachelor’s degree in Computer Science or equivalent is required; Masters Degree preferred. Experience managing distributed teams is a plus.

For more information on the product, please visit http://www.sentillion.com/ or http://www.microsoft.com/en-us/microsofthealth/default.aspx

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Boston-Development-Manager-Health-Solutions-Group-Job-MA-02108/1825454/182545418254542012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBoston, MA, USJob Category: Marketing
Location: Beijing, CN
Job ID: 773056-65664
Division: Marketing


Why does the Sub BG Lead Mgmt - Business Solutions role exist?
The Sub BG Lead Mgmt - Dynamics adds value to Microsoft by producing results across three pillars:

1. Ensuring the execution of the Dynamics marketing strategy and vision for the Sub by coaching and supporting local MBS Marketing groups .
2. Driving integration and showcasing best practices for respective Subs by building a strong connection point & relationship to the Corp. PMG team
3. Executing against the defined metrics from the corp. teams, and driving these metrics-based behaviors within the Subsidiaries.

These three pillars enable the Subsidiary Dynamics Teams to help Dynamics Specialist Sales and Partner Teams, as well as Dynamics’ Partners, meet their revenue targets through Customer and Partner ready and relevant marketing and sales execution.

Success is measured by the meeting or exceeding of:
- Area/Subsidiary Dynamics Revenue targets
- ROMI (Return on Marketing Investment) targets
- Corp. - Sub defined Marketing targets for demand generation and awareness

What key deliverables are produced by the Sub BG Lead Mgmt - Business Solutions?
1. Drive the development of a comprehensive marketing execution plan with the Marketing Lead that incorporates industry, audience, segment, product and partner perspective for the subsidiary, as well as leveraging ISS resoureces in the segments teams..
2. Seamless integration of Dynamics PTS team and Partner team in EPG, CTM segments and Services for key accounts opportunities optimization.
3. Providing vision and leadership that drive consistency and predictability within the Dynamics marketing team, enabling sales team, and dynamics partners perform at their best.
4. Collaborating effectively with Dynamics Leadership Team members and PMG Corp. team to drive integration and orchestration of the local Dynamics teams across and within all Subsidiary Sales, Services, Support and M&O/Business Group Teams in the sub.

To what extent is the Sub BG Lead Mgmt - Business Solutions responsible for developing strategy or strategic plans? What are the key decisions that the Sub BG Lead Mgmt - Business Solutions makes?
The Sub BG Lead Mgmt - Business Solutions works with the MBS Leadership Team and the M&O Team during the subsidiary planning phase to develop the all-up MBS revenue and marketing plan based on Corp. Marketing strategy. The Sub BG Lead Mgmt - Business Solutions ensures that the plan is cascaded into the industry, audience, product and partner marketing plans developed by his/her team members.
The key decisions made by the Sub BG Lead Mgmt - Business Solutions are:
What short and long-term marketing and product strategies are needed to help the segments (direct and through-partner) teams in the subsidiary achieve their revenue targets?
What are the most effective ways of allocating and reporting on resources (people and funding) to meet strategic goals?
What team/people management and development is needed to ensure success?

Responsibility/Activity
End-to-end sub Dynamics strategy and contribution to the Dynamics growth strategy
Integrated and orchestrated Marketing execution
High performing marketing team, PST and partners ip
Develop Dynamics partners

Qualification
8 - 10 years of related experience
Bachelor’s Degree (B.S./B.A.) is required
MBA or Master’s Degree is preferred.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Beijing-MBS-BG-Lead-SMSG-Beijing-Job/1485483/148548314854832012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBeijing, CNJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773444-66099
Division: Services & Support


MICROSOFT recherche des Ingénieurs Conseil Grands Comptes Developpement.
Poste basé en région parisienne; des déplacements seront à prévoir.

Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à l’environnement SharePoint.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft vos principales responsabilités seront de :

Répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
Etablir et conserver des relations étroites et de confiance avec vos clients,
Analyser et proposer des améliorations sur les infrastructures et les systèmes,
Résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie de l’environnement .net,
Réaliser des transferts de compétences,
Travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.


Votre Profil
Dipl mé(e) de l’enseignement supérieur en informatique (Bac +2 à 4/5)
Expérience significative (au moins 5 ans) en développement sur les technologies SharePoint
Expérience en développement de produits Microsoft type Microsoft Visual Studio ou TFS



Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et Idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-Developpement-HF-Job/1494014/149401414940142012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Services & Consulting
Location: Brussels, BE
Job ID: 773635-66222
Division: Services & Support

Microsoft Consulting Services

Microsoft Consulting Services help customers realize their full potential through the accelerated adoption and productive use of Microsoft technologies. Microsoft Consulting Services Belux is part of a global organization of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

Your role:
The Engagement Manager (EM) within the Business Unit Enterprise Services will strengthen the position of Microsoft in providing and expanding consultancy and services to new and existing strategic accounts. The EM is responsible for customer delivery relationship building by structuring and managing deals through completion
Your responsibilities:
- Lead project initiation and planning: establish the processes to drive the engagement, including project calendar, project scope defining deliverables, conducting kickoff and reporting procedures.
- Drive the project implementation:
o Monitor with the various steering committees, the governance process and when necessary to address and escalate issues with the different stakeholders of the customer, partners and the Microsoft Services Team.
o Track the quality of project deliverables and report on the effectiveness of the engagement against the baseline plan.
- Responsible for monitoring and controlling the engagement: reviews and approves consultant and partner billable hours and expenses, and reviews and approves client invoices upfront.
- Build strong relationship with executive stakeholders to ensure customer satisfaction.

Your profile:
- Master degree in Computer Sciences or Engineering
- 8-10 years minimum experience in technology consulting, solutions, project envisioning, planning development, deployment, delivery, client management and bid management
- Strong affinity with solution delivery
- Ability to influence people on different levels and to build a strong working relationship with peers outside of the department - The role requires close cooperation with the account sales team and delivery team.
- Proven track record of delivering business value
- Problem solver with a strong drive for result and customer oriented
- Flexible, pro-active, structured and quality orient mindset.
- Operate openly, honestly, directly and with transparency
- Excellent interpersonal and communication skills. Excellent knowledge of English, Dutch and/or French

Our offer:
We offer you excellent opportunities to further develop your professional and personal talents, focusing on individual career development and learning. Because when you grow, we too will be prospering as an organization.

We offer you a challenging job amidst an enthusiastic team of professionals. Our pace is high, just like our ambitions. You will find plenty of room for own initiative, new ideas and growth. Each day, you will feel the dynamics of a global technological market leader, and you will be shaping the Belgian and Luxembourgian market.

]]>http://www.microsoft-careers.com/job/Brussels-Engagement-Manager-Job/1495650/149565014956502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBrussels, BEJob Category: Marketing
Location: Lincoln Plaza, WA, US
Job ID: 779759-76616
Division: Marketing

Audience Marketing Manager, Student Programs, US DPE M&O, Microsoft

There are few jobs which are completely fun, inspirational and mission critical all at the same time, and now one of those few positions is available! Do you have what it takes to create a connection with millions of US students, driving usage of our platform and tools in high schools, colleges, and universities? If you have the smarts, talent, and creativity to really understand how to reach and excite this audience of technical students, come join us on our quest to build the next generation of IT Professionals and Developers and grow our ecosystem of future partners, customers and employees.

This highly visible Student Programs Audience Marketing Manager role is for candidates who demonstrate strategic thinking to land excellent integrated marketing programs, cross company and partner collaboration and a proven track record of driving results.

Key Responsibilities include:
•Refine and update the US strategy of core student programs (Imagine Cup/DreamSpark/Students2 Business)
•Define and implement innovative approaches to reach students and increase end outcomes of programs
•Manage programmatic execution for adoption focused results
•Partner with WW, field, regional and national teams to land programs across all outbound channels
•Optimize and drive efficiency of all student targeted activity
•Analyze and make recommendations for improved execution and ROI across programs
•Manage budget, forecasting and reporting on a monthly basis
If this sounds like a compelling marketing challenge, then we’d like to hear from you! Our ideal candidate will have:
•A strong drive for results, with the ability to manage independently and take calculated risks.
•A demonstrable, successful, history of building marketing strategy/execution- using online and offline tactics to reach goals.
•An affinity for our youthful (ages 14-26) customers and a passion for deeply understanding the key demographics, lifestyles, habits and practices of students and the ability to translate this into informed campaign decisions and effective communications
•At least 5 years of experience in product /audience marketing - incl. campaign and budget management.
•Outstanding interpersonal skills are also required. You need to be decisive, action-oriented, and be able to motivate, inspire, and lead cross teams to leverage resources effectively.

Successful candidates should exhibit the following competencies:
•Integrated Marketing Excellence: The ability to plan and implement integrated marketing campaigns that reflect the right marketing mix and cross discipline integration.
•Impact and Influence: The ability to influence and work effectively across organization boundaries to achieve a desired business outcome when there is no clear “ownership” of an issue
•Cross Group Collaboration: Proven success as an excellent collaborator across multiple groups on complex multi-faceted business issues

Previous audience/youth/consumer/developer marketing experience preferred. A BA/BS in Business, Marketing or Computer Science is required, MBA preferred. The position is located in Redmond, WA.





]]>http://www.microsoft-careers.com/job/Lincoln-Plaza-Audience-Marketing-Mgr-DPE-Job-WA-99170/1774979/177497917749792012-06-15MicrosoftMarketingfull-timeUSDstarting0BSLincoln Plaza, WA, USJob Category: Services & Consulting
Location: Philippines - Non Location Specific, PH
Job ID: 776821-68421
Division: Services & Support



Recruiter : a-rajanp

Service Delivery Manager (Premier)

Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement

The value the SDM brings to the customer is successful operation and optimum productivity and hence realization of value of Microsoft products. Some of key measures of success for Premier services that TAM brings to Microsoft is increased customer satisfaction, reduced support costs and optimum adoption of Microsoft product and Premier services.

The Service Delivery Manager (SDM) provides support delivery management through Premier support and services designed to improve customer IT operation health and their People and Process maturity. The SDM is a key long term, relationship based, customer facing support role. Also, the SDM supports and leads the opportunity management for support and consulting delivery business of the Microsoft services and acting as single point of contact for all delivery coordination across Microsoft support and services.


The key aspect of this role includes

Business Service Introduction and Review - Plan and review services orientation (Premier Support and consulting) on ITIL Framework. Demonstrated experience of articulating, documenting and running monthly and quarterly business reviews with CXO level is key aspect of this function.

Strategic Planning and Business Management - The SDM is required to participate in some of the group budgeting and planning exercises internally and externally and will have the shared goals for few key Premier delivery matrix.

Service Delivery Management - Improve customer health through service delivery, pro-active planning and execution. Align the customer’s IT and business needs (vision and mission) to MS service portfolio through consultative and preventive advice (ITIL framework). Work across 8 to 10 public and private sector assigned accounts and diagnose/stabilize/educate on service delivery “Improvement points”.

Opportunity Management- During joint planning exercise with accounts, sales, global and other business units the SDM contributes and identifies the Premier delivery opportunities and translates them into clear set of goals and actions.

Coach/ Mentor - The SDM will act as a coach and mentor to his/her regional sales, delivery and other business units in recommending Premier and MCS services portfolio aligned to Premier Service Delivery Methodology. A good balance of business and people leadership behaviors are attributes of this role.


Relationship Management - Experience in Enterprise/ Public Sector account is must. Partner with customer’s unit (CSM, IT Team) and MS teams (Sales, consulting, operations team) to keep client satisfaction high while maintaining revenue and profitability. Apply interpersonal and stake holder management skills to vast set of audiences (IT units to Business Heads) internally and externally.


Product and Technology experience
Given the role requires working with broad set of IT staff including IT Operations team, the candidate must have knowledge of wide range of Microsoft and other technologies within Industry recognized IT operations. Must be aware of the multiple components of a core IT environment (Telecom, Network, Desktop, Messaging, Database, App. Layer etc). Awareness of Govt. Taxation, educational systems and planning experience will be helpful.

Problem/ Incident Management - Manage reactive support delivery issues on diverse scope/products and work along with Internal/external technical support and other units within Microsoft to drive issue resolution on agreed scope. Maintain high customer experience and satisfaction throughout the problem resolution. Use incident trends to align preventive activities.


Qualifications
12-15 years of related experience in enterprise support delivery and product consulting services in a client facing role is must.
Demonstrated experience of presenting to CXO level and managing 2-5 million USD worth of support and consulting accounts is must.
Project Management skill is mandatory. PMP Certification is added advantage.
ITIL Service Mgmt. or Practitioner level certification is must.
BA/ BS degree in Computer Science, Engineering.
Candidate must have excellent presentation and communication (speaking/writing) skills.
Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Boundary Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise , Value Selling.

Pre-requisites
The role may require up to 20% travel for job related work (Domestic or International).
This is a day-shift job, however a candidate may have to work extended hours during Critical Problem Management.

]]>http://www.microsoft-careers.com/job/Service-Deliver-Manager-Job/1532369/153236915323692012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPhilippines - Non Location Specific, PHJob Category: Services & Consulting
Location: , , US
Job ID: 777628-69135
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777628

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1547452/154745215474522012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 771685-67591
Division: Services & Support


Microsoft Services is looking for UC (Unified Communications) Exchange Solution Architect who has a mix of advanced technology and strategic business acumen. This role requires both broad and deep technology knowledge and the ability to architect Messaging solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value, and end to end information technology and security is also a must. Architects are key enablers for other consultants and partner staff. Solution Architects have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
Solution Architects should have proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk. They should be able to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
The Exchange Solution Architect must apply advanced analysis skills and experience in principles of Exchange Messaging Architecture and Design to define appropriate customer solutions. They should have exceptionally demonstrated consulting skills and in depth, hands on customer delivery experience with Exchange Server 2010 based large scale, multi-site design, rollout and operations .
Good understanding of competitive technology (Lotus Notes, Groupwise etc.) enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset. Solution Architects are expected to gain and maintain effective product group relationships.
Expert level knowledge required assisting customers in architecting, planning, testing and deploying solutions including the following:
Expert knowledge in Exchange Server 2010 , Large scale server designs including High Availability using Clustering and Storage Area Networks (SAN)
Disaster Recovery planning/designs using replication techniques
Server consolidation including client to server network bandwidth planning
Client Access designs for various scenarios including: Outlook, Outlook Web App (OWA), Exchange
Active Sync (EAS), POP/IMAP
Exchange Unified Messaging .
Migrations/upgrade from previous versions of Microsoft Exchange Server (2007, 2003, 2000 and 5.5) and Migration from legacy mail systems including: Lotus Notes/Domino, Groupwise, SMTP POP/IMAP solutions and others.
Extranet access including Web Publishing with ISA or similar devices
Mail Journaling/Archiving
Additional helpful qualifications include experience with Third Party solutions that integrate with Exchange/OCS for items such as Anti-Virus, Anti-SPAM, Archiving, and Compliancy; and Design and deployment experience with Monitoring solutions such as Microsoft System Center Operations Manager
The Solution Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Solution Architects must be effective in fostering executive level relationships. They also play a key role in employing, leveraging partners and Global Delivery where appropriate as part of the overall Microsoft services delivery model. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases the Solution Architect will also assist in contract negotiations.
The Solution Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The successful candidate will have a BS/BA degree and/or 10 years of relevant work experience. Advanced technical selling and customer management skills are a requirement.
Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 70% as is demanded by the needs of our customers and our business. This position location is flexible and will be within the geographical United States.

SS:ES
771685

]]>http://www.microsoft-careers.com/job/Architect-Job/1518961/151896115189612012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777149-68882
Division: Services & Support


Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Windows and Desktop deployments as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience. The role requires an individual who is resourceful, confident under pressure, and is able to effectively deal with ambiguous and challenging working environments while developing superior customer value and satisfaction.
This position requires the following specific technical and professional background:
- Current and deep desktop deployment experience with Windows7, XP and Vista, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool.
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- A sound understanding of related technologies including System Center Configuration Manager, Active Directory, and the User State Migration Tool.
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities.
- Experience in desktop application deployment, including creating packages to install Office or other LOB corporate applications.
- Experience with Deploying and managing desktop virtualization technologies like App-V, MED-V, and the Microsoft VDI suite is a plus.
- Scripting experience
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 8 years technical consulting delivery experience in Windows related technologies. The ideal candidate will have expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation.
This position will require travel throughout the Continental US.
SS:ES
777149

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1544095/154409515440952012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Iselin, NJ, US
Job ID: 789241-77166
Division: Services & Support


Premier Field Engineer - Dedicated Support - SQL Server
Location - New Jersey

This person will be responsible for delivering SQL Server consulting and support onsite for a designated strategic customer. The ideal candidate should have at least 3-5 years experience with SQL 2000, SQL 2005 & SQL 2008. This candidate will act as a resource for on-going SQL planning and deployment; help with analysis of current supportability in the migration to new SQL environments; and will be responsible for SQL workshops and training for customer's existing support staff. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. This candidate should posses a solid working knowledge of Microsoft Data Access Components, Windows 2003, XP, Vista and Windows 7 and a solid understanding of Network Fundamentals. The person should have and exhibit excellent customer skills. This person should be able to function in difficult political situations managing both the client and the technical issue.

Goal: To provide high quality prescriptive and facilitative technical consulting and support in regards to Microsoft SQL Server to a designated strategic customer.

Responsibilities:
Utilizing knowledge of the customer environment, deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.
Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments.
Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission.
Develop a working relationship with MCS and field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals.
Execute formal post-mortem process on closure of critical issues.
Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support consulting to Alliance customers.
Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

Contacts: This position has frequent contact with Microsoft Dedicated/Designated Services Customer, TAM’s, developers, MCS, PFE, program managers, support engineers, managers, and other support vendors.

Qualifications: 4 year technical degree or equivalent work experience, plus 4-6 years experience in technical support or MIS in an Enterprise environment.
•Demonstrated technical competence with Microsoft BackOffice Technologies and SQL2000/2005/2008 database platforms.
Conversationalist level of knowledge of all Microsoft products used in an enterprise environment.
•Strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues.
•Ability to effectively communicate with customer managers and executives on technical and business issues
•Working knowledge of SQL programming.
•Strong organization, time management, project management, and negotiation skills.
•The position will require some travel to customer sites.
MCITP required within 12 months of joining the team.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Iselin-PREMIER-FIELD-ENGINEER-SQL-Server-Job-NJ-08830/1784874/178487417848742012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIselin, NJ, USJob Category: Customer Service & Support
Location: Iselin, NJ, US
Job ID: 788873-76830
Division: Services & Support


Premier Field Engineer - Dedicated Support - SQL Server
Location - Somerset, NJ

This person will be responsible for delivering SQL Server consulting and support onsite for a designated strategic customer. The ideal candidate should have at least 3-5 years experience with SQL 2000, SQL 2005 & SQL 2008. This candidate will act as a resource for on-going SQL planning and deployment; help with analysis of current supportability in the migration to new SQL environments; and will be responsible for SQL workshops and training for customer's existing support staff. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. This candidate should posses a solid working knowledge of Microsoft Data Access Components, Windows 2003, XP, Vista and Windows 7 and a solid understanding of Network Fundamentals. The person should have and exhibit excellent customer skills. This person should be able to function in difficult political situations managing both the client and the technical issue.

Goal: To provide high quality prescriptive and facilitative technical consulting and support in regards to Microsoft SQL Server to a designated strategic customer.

Responsibilities:
Utilizing knowledge of the customer environment, deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation.
Manage escalations and sub-cases to ensure timely and high quality resolution of all issues.
Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments.
Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support consulting.
Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management.
Develop working relationships within the PFE Organization that result in increased cooperation and mutual support in fulfilling our customer mission.
Develop a working relationship with MCS and field staff at your accounts that results in increased cooperation and mutual support in achieving each other's goals.
Execute formal post-mortem process on closure of critical issues.
Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support consulting to Alliance customers.
Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

Contacts: This position has frequent contact with Microsoft Dedicated/Designated Services Customer, TAM’s, developers, MCS, PFE, program managers, support engineers, managers, and other support vendors.

Qualifications: 4 year technical degree or equivalent work experience, plus 4-6 years experience in technical support or MIS in an Enterprise environment.
•Demonstrated technical competence with Microsoft BackOffice Technologies and SQL2000/2005/2008 database platforms.
Conversationalist level of knowledge of all Microsoft products used in an enterprise environment.
•Strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues.
•Ability to effectively communicate with customer managers and executives on technical and business issues
•Working knowledge of SQL programming.
•Strong organization, time management, project management, and negotiation skills.
•The position will require some travel to customer sites.
MCITP required within 12 months of joining the team.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE



]]>http://www.microsoft-careers.com/job/Iselin-PREMIER-FIELD-ENGINEER-SQL-Server-Job-NJ-08830/1778964/177896417789642012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIselin, NJ, USJob Category: Sales
Location: Huntington Station, NY, US
Job ID: 791385-78942
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Huntington-Station-Assistant-Store-Manager-Job-NY-11746/1822862/182286218228622012-06-15MicrosoftSalesfull-timeUSDstarting0BSHuntington Station, NY, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760527-46117
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760527-External-Job-DC-20001/1367946/136794613679462012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 760530-46114
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760530-External-Job-DC-20001/1368214/136821413682142012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Program Management
Location: Boston, MA, US
Job ID: 793016-81195
Division: Microsoft Business Solutions


Do you want to be part of a strong engineering team that believes software innovation can revolutionize Healthcare for citizens around the world?

The Health Solutions Group at Microsoft has been built from the ground up with that very mission! Seven years into our journey, we have started to impact enterprises and consumers with a portfolio of products like Microsoft Amalga, HealthVault and Vergence. Our team members work in a dynamic, evolving environment that demands an ability to deal with ambiguity and changing priorities, wear multiple hats, and balance both short and long-term goals. We work closely with our customers and partners, healthcare professionals and each other to understand industry challenges and opportunities as they emerge and to design, develop and deliver the optimal platforms and solutions for supporting our customers’ short- and long-term goals.

This position provides an opportunity to work in a new and rapidly growing business with talented software engineers and medical experts. If you want to embark on a long journey with us to literally improve lives around the world through software innovation, then we’d love to talk to you!

We are looking for an outstanding Senior Program Manager to work on a core feature for healthcare. You will be a key part of the team working on the design and development of a high-visibility, forward-looking set of functionalities to help clinicians with faster, safer and more efficient access to information at the clinical point of care.
This position is located in Andover, MA.
Responsibilities:
Participate in planning and execution of a high-quality product ship
Participate in product spec reviews, design, triage, scheduling, and other product development processes
Improve quality and efficiency in team-wide development processes
Coordinate with development and test teams across multiple sites in Redmond, WA, Andover, MA, and Washington DC.
Write specifications
Strongly focus on features and design for a near term release, and for longer range product planning
Collaborate with multiple HSG groups and early adopter customers for a coordinated launch in 2012
Interact with customers and partners to validate and feed requirements to product development cycle to improve customer satisfaction and shorten customer time to value
Assist with market analysis to identify valuable differentiating features and opportunities
Demonstrate features to potential customers and in industry forums
Keep abreast of changes and features in the overall Microsoft stack and their impact to the product

Qualifications:
A BS degree in Computer Science, Management Information Systems, or related field or equivalent experience
A minimum of post-degree 5 years of technical Program Management experience
Proven ownership and shipping of complex software features to external end-users
Excellent written and oral English communication and x-group collaboration skills
Ability to work independently
Ability to think strategically and tactically about the technical, business, cross-functional/cross-site development issues
Firm commitment to create high quality products
Empathy for customers and their needs
Experience and demonstrated success in an AGILE product development lifecycle environment
Prior experience with data modeling, WCF, WIF preferred
Coding proficiency in C# and debugging skills preferred, familiarity with Odata, JSON, XSLT a plus
Experience in the healthcare industry, healthcare data protocols, or CCOW is a plus

CR:HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Boston-Senior-Program-Manager-Health-Solutions-Group-Job-MA-02108/1888440/188844018884402012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBoston, MA, USJob Category: Customer Service & Support
Location: Boston, MA, US
Job ID: 787748-76099
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Technologies and Products
Location - US East Coast

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Boston-PREMIER-FIELD-ENGINEER-SharePoint-Job-MA-02108/1764716/176471617647162012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBoston, MA, USJob Category: Sales
Location: Boston, MA, US
Job ID: 790465-78033
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Boston-Assistant-Store-Manager-Job-MA-02108/1799848/179984817998482012-06-15MicrosoftSalesfull-timeUSDstarting0BSBoston, MA, USJob Category: Sales
Location: Boston, MA, US
Job ID: 793572-80464
Division: Advertising & Online

Make the Sales team at Microsoft Advertising part of your career story!

If it’s in your nature to engage and collaborate, to associate amongst online marketers, and to sell digital advertising sales solutions—Microsoft Advertising is the best next step in your career. In this Account Executive role, we offer tremendous resources, the Microsoft brand, and the luxury of collaborating with some of the brightest minds in the industry.

The Account Executive is responsible for negotiating and selling online advertising solutions across multiple platforms such as the MSN Network, Windows and Office Live, Mobile and Xbox to executive-level marketing professionals at Fortune 100 businesses and their respective agencies.

Our account teams focus on providing strategic services and marketing capabilities to customer’s products, services and brands through custom targeting, best in class rich media and video, and other advanced online solutions. The Account Executive will define the Microsoft products to meet the clients’ needs, and sell/close product packages to meet their business goals. This person will partner with product teams and subject matter experts to define new product offerings and work with senior management on sales strategy.

Qualifications:
•A minimum of seven years of successful direct sales and/or business development experience
•Minimum of five years proven successful experience in advertising (online and offline) sales to large and medium businesses
•BA/BS degree from an accredited college/university
•Experience selling to national tier financial services accounts is preferred
•Strong skills in initiating executive-level contacts in accounts and their agencies, securing sales presentation opportunities, and demonstrated success in closing new business relationships
•Highly passionate about the benefits of technology and the internet
•Ability to operate and make timely decisions in an ambiguous, fast-paced environment where internet advertising is often sold before product offerings are fully developed and features change rapidly
•Clear and confident written and oral communication skills including ability to present well in front of a client are a must
•Represent the division and company with integrity and trustworthiness, while persuasively selling the benefits of online advertising and overcoming any objections
•Ability to travel up to 30% nationwide to attend client meetings, conferences, seminars, and industry events


Sales:CO

]]>http://www.microsoft-careers.com/job/Boston-Senior-Account-Executive%2C-A&O%2C-East-Job-MA-02108/1863894/186389418638942012-06-15MicrosoftSalesfull-timeUSDstarting0BSBoston, MA, USJob Category: Software Engineering: Development
Location: Washington, DC, US
Job ID: 791037-78479
Division: Microsoft Business Solutions


Do you want to help build the framework powering applications used by doctors and researchers across the country? Do you want to work on a product that helps save lives in hospitals every day?

Enable the creation of world-class applications providing doctors, nurses, and other hospital staff with instant access to comprehensive information about their patients and research. As a developer in the Amalga Application Framework Team, you will help provide a well-designed framework for exploring and visualizing patient and imaging data, freeing our clients from working with the complexity of the various data layers, protocols, and custom controls. Our internal and external partners need fast, high-quality, dependable controls, components, and web services. We need to facilitate rapid development of high-value customizable applications, to be deployed to some of the nation’s premier hospitals and healthcare providers. Our challenge is to build out this framework to support not only the next-generation features of the Microsoft Amalga platform, but also future applications targeted at clinical, research and healthcare administrative scenarios.

We are looking for an outstanding engineer with experience in building frameworks and applications. Responsibilities include: design, implementation, and ownership of complex software features, communication and collaboration with coworkers and subject matter experts in the healthcare domain. Qualifications include a minimum of 4 years of commercial product development experience. Healthcare experience is beneficial but is not required. Proficiency in C#, .NET Framework, and SQL Server are essential. We prefer candidates with experience in web development (such as SharePoint, ASP.NET, CSS, JavaScript, and JQuery). A BA/BS degree in Computer Science or related field, or equivalent technical experience, is required.

NOTE: This position is located in the Washington, DC area.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Software-Development-Engineer-%28SDE%29-2-Job-DC-20001/1812190/181219018121902012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 717740-15438
Division: Services & Support


RPM 136956
Location: Wash., DC Metro Area

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint, however candidates with a strong dev background interested in ramping up in Microsoft Office SharePoint Server (MOSS) will also be considered. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging including MOSS development or a willingness to learn. This candidates abilities to impact systems architectures, investigate system-wide technical problems, and develop new features. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

The role requires a good knowledge of the .Net framework, MOSS and the ability to develop a solution by mapping a customer business problem to an end-to-end technology solution. Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

Understanding and experience with the .NET 2.0 and 3.0 framework.
Experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
Understanding and experience with Microsoft Windows and other Microsoft technologies.
Experience developing Microsoft Office based solutions (MOSS experience preferable).
Experience developing database applications using SQL Server 2005 and SQL Server 2000. Experience with Oracle or DB2 is helpful.
Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
Ability to diagnose and correct performance problems.
Excellent oral and written communications skills.
Ability to engage in executive and senior-level technology discussions.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.

The successful candidate must be a US citizen and hold a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI). The position will require travel to customers sites up to 25-50% of the time. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Consultant%28717740-External%29-Job-DC-20001/1031762/103176210317622012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Hyderabad, IN
Job ID: 772445-65516
Division: IT


**Only Fresher’s to apply (2012 Batch) **


Software Development Engineer
In common parlance, a Software Design Engineers (SDE) in the IT industry is expected to write good and sustainable code. However, at Microsoft, the role has a far deeper significance. Our strong culture of empowerment and innovation encourages an SDE to own and evangelize the product or offering, and not just put it together-thereby impacting millions of people all over the world. Our broad range of products allows our SDEs to grow and nurture their skills, so that they are always on the cutting edge of technology. This encourages the adoption of a diverse range of skills, be it in Systems, Databases, Web Development, Devices or the host of other areas in the company’s vast portfolio of offerings.

Responsibilities
Build strong partnerships with program management and test partners to design and prioritize features.
Develop a peer network of extremely smart people, all working towards the same goal of helping and satisfying customers. This gives the SDE a great opportunity to be nurtured and mentored in the community.


Software Design Engineer in Test
A Software Design Engineer in Test (SDET) at Microsoft is a developer with the primary responsibility of writing code and tools to test products. SDETs are responsible for ensuring that the quality of the product meets the customers’ needs. It is a very unique and challenging role and provides immense opportunity to design wide-reaching tools. It combines the "building" aspect of software design engineering with the "breaking" aspect of software test engineering. Microsoft test organizations have developed rich and effective test methodologies and tools. Procedures include functional testing, negative testing, customer scenario testing, stress testing, performance testing, scalability testing, international testing, and more. All are conducted to make sure that the customer gets the best quality product.

Responsibilities
Utilize innovative test technologies to develop a product's testing strategy. Test and critique software to ensure quality and identify potential improvement opportunities and projects.
Work closely with SDEs and program managers to understand product requirements and functionality, design appropriate test plans and test cases to verify features and functionalities, and then identify bugs through systematic testing.
Identify key business improvement opportunities and potential future projects. Work with the Program Managers and Developers to design, develop and maintain automation systems for use in development and testing cycles.

Program Manager
To say that the role of a Program Manager (PM) at Microsoft is unique, is an understatement. The usual parallels drawn from the industry are the “Product Manager” (product companies) and “Project Manager” (service companies) roles. Neither of these are accurate, though there are elements of the PM job at Microsoft that could sometimes overlap these roles. It is not a marketing role, but a very clear engineering role. It is not a people management role, though there are PM career paths both in management as well as in individual contributor streams. It is an inwardly facing role, though customer empathy is a key competency requirement and customer connection is a key role attribute.

Responsibilities
Partner with development and work through the entire product cycle as the advocate for end-users and customers. The role entails the following three distinct “phases” in cycles: Learn, Spec, Deliver.

]]>http://www.microsoft-careers.com/job/Hyderabad-Software-Development-Engineer-Job/1485457/148545714854572012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSHyderabad, INJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773111-65805
Division: Services & Support


MICROSOFT recherche : des Ingénieurs Conseil Grands Comptes sur les communications unifiées.
Poste basé en région parisienne; des déplacements seront à prévoir.

Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à nos produits de communication unifiée (Lync Server 2010, OCS 2007 R2).

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur les environnements de communications Unifiées OCS/Lync/Exchange UM, vos principales responsabilités seront de :

Répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
Etablir et conserver des relations étroites et de confiance avec vos clients,
Analyser et proposer des améliorations sur les infrastructures et les systèmes,
Résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie des architectures d’infrastructure (Active Directory, réseaux Windows) et des technologies de communication unifiée (OCS/Lync Server),
Réaliser des transferts de compétences,
Travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.


Votre Profil

Dipl mé(e) de l’enseignement supérieur en informatique (Bac +2 à 4/5), vous avez une expérience significative (au moins 3 ans) du support technique ou de Service Management ITIL/MOF avec une spécialisation sur dans la téléphonie ou la voix sur IP. Vous avez déjà de bonnes compétences en environnement de production/exploitation sur les technologies suivantes :

Ø Systèmes de Communication

§ Protocoles réseaux et voix sur IP (SIP, RTP, RTCP, DNS…)
§ Produits Microsoft : Lync Server 2010 ou OCS 2007 R2
§ Interopérabilité avec les principaux matériels du marché (Cisco, Audiocodes, Net, Polycom…)
§ Serait un plus indéniable : connaissance des Firewalls

Ø Réseaux et Systèmes Windows

§ Systèmes Windows Server
§ Active Directory et si possible d’autres compétences liées aux annuaires telles les méta-annuaires ou autres annuaires LDAP du marché
§ Réseaux, principalement en environnement Windows


Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et Idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-sur-les-communications-unifi%C3%A9es-HF-Job/1493754/149375414937542012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774810-66952
Division: Online Services Division

The OSD infrastructure team is looking for talented, hard driving software engineers to work on Cosmos, the cloud storage and computational engine that powers Bing and all of the Online Services Division. Cosmos is a massively-parallel supercomputer comprised of tens of thousands of commodity PC’s, coordinating to provide vast reliable storage and stunning computation power. We are storing and processing hundreds of Petabytes and rapidly growing into Exabytes territory. Think about it, where else could you deal with the Exabyte scale systems?
There are numerous engineering challenges we are looking at currently.
- How do we make Exabyte size storage reliable, never lose any data while running it on the big farm of the unreliable commodity computers?
- How do we achieve high levels of availability - cluster is always up and running?
- How do we do it blazingly fast on the scale of tens of thousands of machines?
- How do we approach it in a cost efficient way? You can imagine how much it cost to build and power up such a large system, and even small savings here and there will be magnified into significant numbers by our enormous scale.
- How does one manage such supercomputer in an easy and intuitive way?
- How could we safely put sensitive data into this system and protect privacy of it?

Sounds interesting and challenging? It definitely is.

This position requires a deep interest in distributed computing such as: fault tolerance, network, multi-threading and storage technologies like databases and file systems.
Candidates must have a thorough knowledge of C/C++ or C#, 3+ years of industry experience and strong communication skills.

Come join us and help Microsoft win the Web by solving fantastically difficult distributed system problems!

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1507351/150735115073512012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Test
Location: Durham, NC, US
Job ID: 787747-77302
Division: Server & Tools Business

Visual Studio Team Foundation Server is an industry leader in providing Application Lifecycle Management for application design, development, and testing. It provides services such as source control, bug and task tracking, test case management, and build management. TFS is built on the latest technologies, including ASP.NET, SQL, and web services. We are now developing new Web interfaces for TFS. These are built using the latest Web technologies, including REST and AJAX, with automation based on java script. We have an opening in our team, located in the sunny North Carolina Research Triangle, for a highly talented and motivated Software Developer Engineer in Test. Come join us and help us deliver all new web experiences for TFS!

Primary responsibilities for the position involve technical design, architecture and implementation of automated, tool-assisted and manual testing solutions. You will work closely with program managers to design the user experiences, and with developers on the architecture and implementation. This is a fantastic team working on exciting technology that you will learn and grow from.

The ideal candidate will possess the following qualifications:

- 8 + years experience in Software Engineering, including testing and development.
- a strong testing aptitude
- Strong C++, C#, or java programming skills
- Functions well on a team
- Solid problem solving
- Self-Motivated, having the ability to drive projects to completion without constant supervision.
- BS or higher degree in Computer Science or related field preferred

Experience with VS, TFS, and .NET and web technologies preferred.

This position requires relocation to Raleigh, NC

ST:MSVS

]]>http://www.microsoft-careers.com/job/Durham-Senior-Software-Test-Engineer-%28SDET%29-Job-NC-27701/1786805/178680517868052012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSDurham, NC, USJob Category: Services & Consulting
Location: Southfield, MI, US
Job ID: 787259-75970
Division: Services & Support

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Key initiatives for this role include:
•Customer Health through Service Delivery Planning & Execution
•Customer satisfaction
•Emphasis is on prevention and consultative advice (ITIL)
•This role is responsible for the management of support services to Enterprise Services customers. Scope and decision making include:
•Manages a diverse and complex scope of support issues
•Works with management only when necessary to resolve sensitive issues
•Solves complex support issues effectively. Escalates as necessary for confirmation of solutions or other options as needed
•Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address
•Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit
•Manages the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust
•Makes good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis
•Decisions sometimes impact immediate group and other related groups
•Determines most effective method of problem resolution by utilizing internal resources when necessary

Key stakeholders and other internal organizations this role will interact with include:
•Consistently demonstrates concise and effective communication with customers and employees
•Occasionally leads sharing of best practices with team community
•Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives
•Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan
•Position relies internally upon GTSC/CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs
•Communicates with and influences Microsoft Services leadership/management at team level
•Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors

Qualifications:
•A minimum of 3 years or more experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry
•Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security
•Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills.
•Contributes to team operational precision by active design of and participation in community initiatives
•Bachelors degree preferred
•ITIL Foundation Certificate preferred




787259
SS:ES

]]>http://www.microsoft-careers.com/job/Southfield-Technical-Account-Manager-Job-MI-48033/1762802/176280217628022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSouthfield, MI, USJob Category: Marketing
Location: Mountain View, CA, US
Job ID: 777138-73605
Division: Server & Tools Business


The Developer and Platform Evangelism (DPE) organization plays a pivotal role in driving adoption of current and emerging technologies from Microsoft. Come join the team that is responsible for being the first in creating excitement and awareness with developers for our products and assuring Microsoft’s future success. Our group is looking for a Cloud Evangelist to drive thought leadership and support evangelism efforts for Windows Azure and the end-to-end developer platform. Your core mission will be helping business & technical influencers, developers, IT pros, ISV/CSV partners, and startups understand the technical strategy, competitive differentiation, and core platform value proposition of Windows Azure and adjacent platform technologies, including Windows and Windows Phone.

Some of the specific responsibilities of this position include:

- Engagement with the developer and IT community through presence and active participation in both Microsoft and third-party events
- Engagement with industry influentials to help educate and inform them on platform strategy and direction
- Amplifying key product messages and announcements (in partnership with Windows Azure Marketing) through outbound communications channels (blogs, social media, etc.)
- Providing leadership, guidance, and support to the DPE Field organization to help drive & support developer adoption of Windows Azure

To be successful, you’ll need the following skills:

- Recognition and technical credibility in the developer community
- Subject matter expertise in cloud computing, application development, and architecture
- Experience in public speaking, customer/partner interaction, and media/analyst engagement
- Deep knowledge and understanding of technology trends and competitive dynamics
- Ability to simplify and elevate deep technical topics through written communication and presentation
- The ideal candidate would have a coretech/engineering & Program Management background, with some outbound/customer-facing experience

Qualifications:

- Must have demonstrated expertise and passion for Microsoft platform technologies
- Proven successful track record of experience presenting to developers or engaging in the developer community
- 10+ years relevant experience required
- Willingness to travel worldwide as needed
- Education and Experience:
- Bachelor’s degree required

ST:SLR

J2W:DIC1


]]>http://www.microsoft-careers.com/job/Mountain-View-Cloud-Evangelist-Job-CA-94035/1703743/170374317037432012-06-15MicrosoftMarketingfull-timeUSDstarting0BSMountain View, CA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 783862-73586
Division: Services & Support


SR Support Escalation Engineer

Are you ready to join a team of the world’s best technical experts to enable the success of Microsoft Exchange solutions for our commercial customers? If so, then as a Support Escalation Engineer you will have a chance to solve technically complex problems for the some of the world’s largest companies. As a trusted advisor to the senior data center admins, you will have influence over the implementation of a broad range of solutions. Your technical and relationship skills are critical to the success of the Microsoft solution and the customer’s perception of value.

With more than 4,000 employees and 1,500 vendors globally, Commercial Technical Support (CTS) delivers world-class support assistance around the clock to small, medium and enterprise businesses, partners, and developers in 24 languages. We help earn customers’ loyalty for a lifetime, while working in partnership with product development to help improve product quality. We are there to help customers when they need help the most. In this role, you have an opportunity to be a personal hero for a customer who is experiencing critical problems with their Microsoft solutions.

You will have a chance to solve technically complex problems and working with the largest enterprise customers. As a Support Escalation Engineer, you are a technical leader and will have many opportunities to assist in the growth of other Engineers through one-on-one mentoring, one-to-many education scenarios and case collaboration. You will be designing and driving the discovery of potentially unique solutions for each customer situation as part of a team. We’ll provide you with abundant resources, including a rich content library, advanced diagnostic tools, the business product group, and the experience of tenured engineers around you. You will also have the opportunity to collaborate and help your colleagues by sharing the results of your investigation. In this professional role, your contribution and overall impact is self-directed and the opportunities are plentiful.

Our world can only be described as a continuous learning environment with significant investment in allowing top technical minds to reach their full potential. There are many career paths in the CTS organization, including becoming a subject-matter expert or developing code through an escalation services role. Join our team of smart people and great leaders, and experience working with our cutting-edge technology including cloud services.

Microsoft Exchange Server is the most flexible and reliable messaging system available on the market. It is the most widely used messaging system by small, medium, and Enterprise level businesses around the world and has been seen as the leading messaging system available for over a decade. This position is for an opportunity to become a member of the Enterprise Communications Support team working with on premise, cloud, and coexistence scenarios working with, supporting, and influencing this world class messaging system.

Responsibilities:

- Represent Microsoft with corporate customers via telephone, written correspondence, or electronically service and assist them in resolving technical issues utilizing Microsoft products and technologies.
- Foster positive customer relationships and build customer loyalty with Microsoft, while effectively managing challenging situations.
- Demonstrate strong interpersonal and communication skills, while working with varying audiences from highly technical engineers, to developers and architects, as well as executive-level management.
- Demonstrate leadership through personal responsibility, accountability, and teamwork.
- Act as a technical focal point in cooperative relationships with other companies.
- Manage critical situations that may involve challenging technical issues, diverse audiences and potentially politically hot.
- Be responsive to customer needs, both within and outside of normal business hours in some situations, or as part of an on-call rotation.
- Apply a logical and methodical approach to remote problem solving.
- Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs.
- Create technical content including Knowledge Base articles, whitepapers, training documents, and blog postings.
- Respond to select newsgroups and contribute to proactive knowledge transfer.
- Opportunities to travel both within the US and internationally to other Microsoft locations for training, meetings or to customer sites to assist with problem resolution may be available.
- Certification as an MCSE, MCSD or MCPD is facilitated through company provided resources and testing and is required within one year of employment.

Basic Qualifications

- Minimum of 5 years experience deploying and administrating Exchange Server (2003, 2007, and/or 2010).
- Advanced proficiency in Exchange Server (2003, 2007, and/or 2010) in addition to other networking products and networking operating systems (Windows 2003, 2008, etc.).
- Strong customer service, accurate and logical problem solving, and communication skills, plus the ability to work in a team environment.
- Experience in creating technical documentation and sharing knowledge with others through training delivery and/or mentoring.

Preferred Qualifications

- The ideal candidate will have a 4 year degree in C.S. or E.E. and a minimum of 5 years product support or the equivalent in work experience.
- MCSE Messaging and/or MCITP Enterprise Messaging Administrator (or within 1 year of employment).
- Programming and debugging skills are useful but not required, preferably in C, as well as the ability to read and analyze network traces.
- Knowledge of Lotus Notes/Domino administration a plus but not required.
- U.S. Citizenship a plus but not required

Ability to meet customer security screening requirements is required for this role. Customer requirements may include additional personnel screening such as, but not limited to: specialized agency background checks (either national or local which may include fingerprinting). All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks every two years.


Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS
SS:CTS


]]>http://www.microsoft-careers.com/job/Issaquah-Sr-Support-Escalation-Engineer-Job-WA-98006/1703795/170379517037952012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 782760-72853
Division: IT


Do you want to work with the latest Microsoft technology to produce tools that will result in a billion dollar impact on Microsoft's bottom line? Microsoft.Com Redemption Team is positioned to do just that. We have a platform of technology built on .NET and SQL Server that leverage the best of Microsoft's products. We work closely with our business partners and the product groups to build great solutions for Microsoft Partners. Our solutions power the Microsoft Channel Incentives (CHIP) site (<>), and all the related applications and partner strategies.

Responsibilities: This position is responsible for designing and managing the implementation of business software applications. As a Senior Applications Developer you are responsible for working with Program Management, Analysis, Design, Development, SQA, Support and external MS partners to create and deliver process-driven business capabilities in a Rapid Development environment. The successful candidate is expected to bring technical expertise in .NET, SQL technology, and enterprise development principles to all discussions based on solid technical experience. As many projects will involve working with external Microsoft Partners strong communication and interpersonal skills are a must have. This candidate will also help lead and direct the efforts of others on the team.

Core Job Responsibilities:
The ability to design and code database-driven applications that perform efficiently, are operationally stable, and meet the business requirements.
Design Web and/or Client-based User Interfaces with future features in mind.
Engineer application layer using Web Services and other appropriate Application Program Interfaces.
Manages own work to meet schedule and communicates regularly on progress.
A solid working knowledge of .NET, SQL Server, Windows, and development practices for working with a team of developers.
Follows up with bugs in an efficient manner, including working hand in hand with Test, PM and/or Analysis.
The ability to effectively and efficiently lead a group of developers on specific projects or project feature areas.

Unique Job Responsibilities:
Review work done by external MS partners for appropriateness in RP environment in accordance to MSIT standards.
Identify redundant work done across multiple projects and develop strategy for consolidating and reusing across projects.
Identify process gaps and provide solutions for them.
Code and test Web UI and Services applications that support the requirements defined by users, product managers, and analysts.
Deliver assignments according to a schedule and following MS IT SDLC standards.
Participate in design reviews and code reviews.
A solid working knowledge of ASP.NET/ASP, HTML and scripting languages (JavaScript, VBScript).
Assist Test and Production Support teams with installation of the application.
Analyze applications and make necessary changes to optimize performance.
Ability to quickly ramp up on unfamiliar code bases and provide opinions and guidance.

Requirements/Qualifications:
3-5 years of experience in the following:
o .NET development experience with Middle-tier, Web services, and ASP.NET using C#
o UI development using scripting languages such as JavaScript, jQuery, and pure HTML.
o SQL development and design experience with SQL Server or comparable RDBMS
o Writing secure code
o High Performance and Scalable application design/development
o Strong Analytical ability
Previous experience with at least a few of the following:
o Global application design/development including Unicode, localization, date/time, security, accessibility, and currency issues.
o Ability to direct the work of others on the team.
Soft Skills:
o Excellent written and oral communication skills
o Sound problem resolution, judgment, negotiating and decision making skills
o Strong analytical and organizational skills
Plus skills
o SharePoint development
o HTML 5
o Silverlight

MSIT:SMIT
RSA:Event


]]>http://www.microsoft-careers.com/job/Issaquah-Software-Development-Engineer-2-Job-WA-98006/1672347/167234716723472012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 793774-80604
Division: Services & Support


Xbox Learning and Development PM

The IEB Global L&D team is seeking an instructional designer with a robust background in instructor led and e-learning development. The ideal candidate should be able to use e-learning as a key component to drive significant improvements in Microsoft customer satisfaction and Customer Service Representative (CSR) knowledge through training. Training will be built into a blended curriculum and primarily delivered through call center trainers. The training you develop in this role will directly impact the ability of Tier 1 CSR's to provide world class customer service while routing, redirecting or answering customers’ inquiries.
The successful candidate will have experience designing, developing, and delivering training and training content in a multi-regional context. Additionally, this candidate should be able to provide insight into the training industry, with a proven track record for building high-impact, blended learning solutions. Xbox is one of the fastest moving businesses within Microsoft and short turnaround times and the need for high-impact training is a constant. Working closely with Experience Program Management, Tools, Process, Quality, Service Delivery and Release Management teams, you will define learning objectives and build world class training solutions focusing on Tier 1 and Tier 3 CSR needs. As training needs ebb and flow, you will work with multiple projects which may include product training, program training, soft skills training, train the trainer events, and actual delivery of content to internal (MSFT) and external (contact center) customers.
This position requires extensive cross-group coordination, excellent communication skills, deep instruction design aptitude and strong project management skills. The ideal candidate will have 5+ years’ experience as an instructional designer and be able to apply advanced adult learning theories into a practical application based training strategy. The candidate should be able to understand complex instructional strategies and be able to translate key themes and tactics into understandable messages for broad consumption. Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables.

The ideal candidate will be an experienced instructional strategist able to drive significant impact to Microsoft customer satisfaction as part of a learning strategy. This candidate will be able to apply advanced adult learning theories into a practical application by controlling the overall curriculum design for the programs they manage. This role will also require the ability to clearly explain and train complex technical and customer service skills to ESL (English as a second Language) support representatives while delivering world class customer service.
About the group
We support Xbox globally in 38 countries and 21 languages through 6 vendors, 19 sites and over 5,000 agents around the world. We’re on the front lines helping Xbox customers get the most out of their consoles, games, accessories, media downloads and the Live service. We feed our learning into product design and operational policy decisions. The environment is growing, dynamic, complex and extremely important. If you dig consumer entertainment, feed off big challenges and want to make a difference to our brand perception and the division’s bottom line, Xbox support may be a great fit for you.
Responsibilities:
Develop, execute and evangelize best practices in training.
Innovate in the Design and development phases of blended learning content for technical troubleshooting and customer service business needs
Line of Business Program management which includes project managing to dates and schedules.
Be a leader in instructional design innovation.
Oversee the design of training that is effective for ESL audiences
Help meet Microsoft business goals by ensuring the readiness of Xbox agents to provide support.
Define training-related testing criteria and building strong assessments in an electronically delivered medium.
Conduct training audits of centers who deliver any Xbox training program as the business requires.
Assess trainer delivery skills.
Provide onsite support and training to vendor agents. (up to 20% travel)
Core Competencies:
Functional skills/expertise
Cross Boundary Collaboration
Customer commitment and foresight
Deep Insight
Holding Others Accountable
Impact and Influence
Requirements:
ADDIE Model expert
Demonstrated analytical, problem resolution, change management and decision making skills
Demonstrated learning expertise
Strong oral and written communication skills including slide concept creation, requirements documentation and making effective presentations
Ability to deal with the ambiguity associated with working in a fast paced rapidly changing high growth environment
Strong project management and negotiation skills
Familiarity with Captivate, adobe suite of graphics and media tools.
Familiarity with Quizmaker
Sales and retention background a plus
Ability to deal with conflict, multiple constituencies and simultaneous objectives
Passion and familiarity with customer service, console gaming, and gaming industry nuances preferred
Qualifications
A degree or certification in Performance Technology, Instructional Design, Adult Learning, or teaching, plus 3-5 years of on the job application. MA perferred
Equivalent work experience of proven instructional design experience (3-5 years minimum).
Proven experience with Instructional Design and performance consulting, and deep technical knowledge and the ability to convey complex topics to contact center agents.
The ability to write application-level test questions, create strong performance and knowledge measures through traditional testing mechanisms as well as through scenario-based assessments.
Proven e-learning design and development experience, and experience with designing, developing, and delivering blended learning solutions.
Classroom training experience and the ability to delivery classroom instruction.
Experience coordinating and developing multiple projects at one time, successfully.
Demonstrated ability to communicate effectively with peers, driving diverse workgroups to collaborative solutions.
Experience with using Learning Management Systems a plus.
Strong interest and commitment to technology and Microsoft customer satisfaction.
Skills:
Advanced Microsoft Office skills.
Ability to convey complex topics concisely.
Ability to communicate clearly with English as a Second Language audiences (ESL).
Ability to work well in a team and take on big challenges.
Classroom training skills required.
Quizmaker, Captivate, Flash experience a plus.
Basic HTML and XML coding skills a plus.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-E&D-Learning-&-Dev-PM-Job-WA-98006/1868148/186814818681482012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790387-77959
Division: Services & Support

Can you feel it? Can you feel the momentum Microsoft has? Windows 8 and Office 15 are coming and they are going to be huge! Are you interested in been part of it? If so keep reading.

As the Electronic software distribution (ESD) PTL in the Customer and Partner Services (CaPS) team you will provide technical/process support, guidance, training and mentorship to Contact Center staff as a means to reach and maintain quality standards as set forth by the Statement of Work (SOW).

You will need to partner with Contact Center Supervisory, Training, Quality and Upper Tier support staff on both a scheduled and “as-needed” basis. You will partner with ESD Program Management and Service Delivery to identify new and emerging issues and to disseminate resolution to our Contact Center partners. The PTL will provide ESD Program Management with recommended edits of existing Knowledge Center articles as well as suggesting new articles. Partner with Service Delivery to managing QA and Metric performance expectations.

You will be required to identify and better understand obstacles agents encounter while trying to manage ESD queries. The improvements you identify and drive will span across tools, content, training, and agent workflows.

Interested? Are you a self-motivated, organized, professional individual who is confident to represent our customers experience? Do you like to think of new and innovative ways to do things? Do you want to join a fun team where your input, career and professional development will be a top priority for the business? If your answer is yes to these questions, you might have found the next step in your career.

Key Accountabilities:
§ Work with key stakeholders to drive effective customer experience considerations while furthering the business goals
§ Present compelling ideas to Management to improve our customer/business experience
§ Provide detailed analysis of where problems exist and form business solutions to resolve
§ Training curriculum development
§ Drive both individual cases and broad product issues to closure through optimization, automation and elimination

Knowledge, Skills and Experience:
Minimum of 5 years’ experience in quality, customer service, technical support or related field
Six Sigma, COPC Registered Coordinator or VMO preferred.
Strong analytical ability and effective at using multiple data sources to drive change
Ability to analyze trends and issues and create actionable plans to address
Ability to manage multiple correspondences/tasks/activities effectively
Strong verbal, written and presentation skills
Demonstrated cross-group collaboration across multiple groups
Passion for driving product, workflow, content and policy enhancements that benefit consumers
Passionate about Microsoft and its customers
Bachelor’s degree preferred
Technical aptitude is a plus

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs

]]>http://www.microsoft-careers.com/job/Issaquah-Partner-Tech-Lead-ESD-Job-WA-98006/1807021/180702118070212012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Business Services & Administration
Location: Issaquah, WA, US
Job ID: 791206-78616
Division: IT

MPSIT, within MSIT, is seeking an experienced, resourceful and motivated candidate to fill a new Administrative position in our fun, energetic team. The MPSIT Engineering organization delivers systems to Microsoft’s Business Groups related to OEM, Operations, Customer Support and Enterprise Services and many of the Product Groups. The MPSIT Engineering teams are responsible for the following: enabling the OEM channels to provide Microsoft Products to end-customers; responsible for assuring the bits Microsoft delivers to market are compliant, virus free and secure; supporting technology based anti-piracy solutions and product key management; and enabling delivery of world class customer support and professional services to Microsoft customers. As a member of this dynamic and multi-disciplined team, the Administrative Assistant will be responsible for providing support to the PSIT General Manager and team. Qualified candidates will have ability to adapt to daily challenges and rapid changes. This position requires strong interpersonal skills, excellent organization, and the ability to maintain confidentiality, set priorities and handle multiple tasks simultaneously. The ideal candidate must have strong customer service skills, be able to self-direct and work autonomously in an ever changing environment with a positive attitude.

This position will be responsible for providing excellent administrative support to a large team (100+), calendar support and manage travel & expenses on behalf of the GM.



Key responsibilities include, but are not limited to:
- Manage complex calendars; ability to prioritize calendar based on business need is essential
- Plan & coordinate domestic and international travel plans
- Order/stock team supplies
- Collaborate with other MSIT Administrative Assistants
- Manage logistics and agendas for meetings
- Process HeadTrax requests
- New Hire Onboarding
- Coordinate small and large scale morale events & AHM while staying within the allocated budget
- Manage space for the team

Qualifications include:
3+ years Business Administrator experience in a fast paced environment
Knowledge of the corporate organization & culture and ability to navigate it successfully
Complex calendaring experience
Strong verbal and written communication skills
Detail-oriented w/strong problem-solving and troubleshooting skills
Strong cross-team collaboration & organizational skills
Ability to be flexible and work quickly and efficiently in a fast-paced environment
Ability to react with appropriate urgency to situations and requests
Ability to plan and manage group discretionary budgets (morale, training, computer expense, conferences, travel & entertainment)
Ability to organize and lead team events, where needed
Ability to plan, lead and execute small- to medium-sized organization-wide projects (Computer Refresh Program, Morale Events, Space Planning, Business Management Support)
Ability to drive specific initiatives and projects with and/or behalf of the leadership team (e.g., Connect Initiative (Morale Team), LT Development Initiative, Rewards & Recognition Program, ROP Process, etc.)
Must be able to maintain confidentiality and use discretion and judgment at all times
Exercise sound judgment, tact, diplomacy, integrity and professionalism in all communications
Proficiency in: Microsoft Outlook, Excel, Word and other internal tools such as Headtrax, MS Expense, MS Space, Informa, Travel, etc.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place

PSIT

]]>http://www.microsoft-careers.com/job/Issaquah-Business-Adminstrator-Job-WA-98006/1816282/181628218162822012-06-15MicrosoftBusiness Services & Administrationfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Operations
Location: Issaquah, WA, US
Job ID: 789999-80189
Division: Services & Support


Are you an experienced Program Manager who is looking to drive significant change? Do you have a passion for defining scalable operations at the global level that have broad impact? Would you like to work on a world class Customer Service team defining key customer experiences for Partners?

Customer Service is looking for a Global Program Manager (GPM) who will apply proven Program Management skills to deliver on the Global Partner Services (GPS) support strategy and ensure service delivery success at the Regional Service Centers (RSC) throughout the world. The GPM works closely with the Global team, the regional Service Delivery Managers, various functional support teams and key program contacts - both at corporate and in the regions. As we evolve our business, you will be instrumental in driving best practices and identifying new opportunities to remove seams from the partner experience and improve their satisfaction with both the Microsoft Partner Network (MPN) and Microsoft.

The role requires practical experience managing customer/partner expectations, as well as the ability to collaborate with business leadership to develop, prioritize, and manage their business needs. The successful candidate for this role is a creative thinker who must be accountable for the assessment, interpretation, and communication of the requirements, objectives and capabilities of the business, through effective relationship management; facilitating collaboration with various cross-group teams to guarantee a successful partner experience and solution delivery.

In this role you will…
Have an impact on how Microsoft does business through our partners and ultimately how we drive partner and customer behavior and satisfaction
Provide strategic thought leadership as an expert on the business, develop insights, ask effective questions, predict future trends, understand broad business and competitive issues, relate details to broader contexts and be an effective story teller
Develop, present and communicate strategy as well as translate strategy into execution, enable change and effectively advocate for change where needed
Clearly communicate the business rationale for change and gain the support of key stakeholders
Closely collaborate with stakeholders and regional teams. Demonstrate success through influencing, collaborating and sharing ideas and resources
Set goals and expectation with v-team to establish specific, measurable goals with a strong focus on CPE, NSAT and revenue results
Develop scorecard commentary and business reporting and establish regular cadence with regional teams to ensure smooth day to day operations, strong performance and frequent idea generation and input

Primary Responsibilities:
Benefits Management - Identification, analysis, quantification, baseline and tracking of all benefits / improvements (financial, KPIs etc.)
Sponsor / Stakeholder Management - Identification and engagement of appropriate sponsors and stakeholders, ensuring buy-in, funding and support of program.
Program Governance - Identification and continued engagement of key stakeholders / decision makers and executive sponsorship through an established decision Making Framework and ongoing ROB.
Communication Management - Ensures timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of program information
Scope / Change Management - Defining and controlling what is included and not included in the program while ensuring all work required to complete the program is successfully is included
Quality Management - Ensures that the program will satisfy the needs for which it is was undertaken
Schedule Management - Ensures coordinated scheduling of all activities and ensures timely completion of the program activities.
Cost Management - Creation and Approval of annual program budgets and management of program within approved budget.
Risk / Issue Management - Identification, analysis, responding to and tracking program issues and risks

A strong candidate will have…
Exceptional verbal, written, presentation and interpersonal communication skills; open, confident communicator.
Strategic thought leadership, strong passion for building and driving a business as well as the ability to identify opportunities to move the business forward
Confidence taking on, analyzing and solving complex business challenges
Knowledge of global and cross cultural communication styles and business protocol.
Demonstrated negotiation & conflict management and cross group collaboration skills.
Highly effective and established time management and organizational dexterity.
Ability to gain commitment as a team leader
Ability to take initiative and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus.
Ability to make, frame-up, and drive critical decisions
Proven capability to identify process/tool/training gaps and propose solutions
Driven, self-motivated, results oriented and achievement focused.
A proven track record of dealing with outsourced vendors & suppliers including at an agent level
Highly developed aptitude and experience working with the following Microsoft applications such as Outlook, Word, Excel, PowerPoint, Visio and Product Studio.
Passion for Partners and Microsoft technology
Minimum of 5 years of customer service in a service delivery and/or call center environment
Minimum of 5 years sales/marketing experience
BA required

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Partner-Global-Program-Manager-Job-WA-98006/1855476/185547618554762012-06-15MicrosoftOperationsfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Boston, MA, US
Job ID: 782901-72928
Division: Services & Support


PREMIER FIELD ENGINEER - Windows Client Technologies

Are you ready to be a rock star? Do you enjoy supporting Microsoft technologies and sharing technical information with others? Look no further, you found the right career opportunity.

The Premier Field Engineering team provides technical support for Microsoft’s Premier customers world-wide through onsite and remote support services. As a part of the Customer Service and Support (CSS) organization, PFE partners with Commercial Technical Support (CTS) and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

For this position the candidate should have Microsoft Windows client operating system experience specifically with Microsoft Windows XP, Windows Vista and Windows 7. Typical tasks performed in this role include reactive problem resolution, operating system migration and installation assistance using the Microsoft Deployment Toolkit, configuration management using Group Policy, pre-rollout testing, and delivering training and risk assessments.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Responsibilities include:
- Provide on-site technical support for Microsoft Windows client operating systems.
- Engage in advanced technical troubleshooting
- Deliver proactive services including technical training and risk assessments
- Offer exceptional customer service

Required Skills and Experience:
Experience with the following technologies:
- Windows XP, Windows Vista and Windows 7
- Group Policy configuration and management
- Microsoft Deployment Toolkit
- Practical experience troubleshooting operating system performance problems
- Experience delivering and/or authoring technical training
- College degree, preferably in Computer Science. Will consider related equivalent experience.
- Ability to work independently with minimal management supervision
- Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Pluses:
- Knowledge of Advanced Group Policy Management
- Experience with Security Compliance Manager
- Experience with Client Logon Troubleshooting
- Experience with network captures and network troubleshooting
- In-depth knowledge on Windows Server 2000/2003/2008
- PowerShell V2 skills including scripting
- Experience with DNS, DHCP and other related areas
- Knowledge of Microsoft Deployment Toolkit

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Boston-PREMIER-FIELD-ENGINEER-Windows-Client-Technologies-Job-MA-02108/1672416/167241616724162012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBoston, MA, USJob Category: Software Engineering: Development
Location: Boston, MA, US
Job ID: 791679-79094
Division: Microsoft Business Solutions


A Sustaining Software Engineer is a developer responsible for providing first-line support to the Client Services and Support organization. In addition, the Sustaining Software Engineer makes enhancements to existing software and processes under the guidance of a Senior Software Engineer or Project Lead.
This role could evolve to include responsibilities in projects from the 2 major Sentillion product lines (Vergence, the clinical workflow solution; and expreSSO, the healthcare SSO solution).
The ideal candidate for this role will have Java, JavaScript, C#, C++ experience, as well as build and deployment tools.
Requirements:
Ability to work both independently and in a dynamic team environment.
Excellent written and verbal communication skills.
Customer-centric mindset
Effective multi-tasking and prioritizing based on business demands.
Effective in an environment with frequent changes in priorities
Skilled in software estimation or be willing to learn to estimate tasks.
Must have strong experience with the following on windows: Windows Registry, Windows COM, Browser Helper Objects (browser programming), API Hooking, Routers, Firewalls and Network tracing, Crash dump analysis / windbg skills.
Additional experience in some of the following would be a plus: Java servlets, SOAP-based web services, networking, Citrix, terminal servers, directory services, RDBMS servers, LDAP, Active Directory, Ant, NAnt, MSBuild, WIX and Windows Installers. A Linux background with experience in both Java and Perl is a plus. PowerShell
Bachelor’s Degree in a computer science or related discipline and four or more years’ software development experience


Functions:
Troubleshoot problems escalated from the Support and Client Service organizations
Participate in customer phone calls and remote diagnostic sessions with the Support team
Design and implement enhancements to existing systems in collaboration with other engineers
Design and implement enhancements to software build and packaging systems.
Research and document areas of the product with which Support needs extra guidance and suggests ways to improve the product to eliminate this need.
Break projects into tasks and estimate effort
Provide status with respect to assigned tasks
Measures:
Degree to which completed components meet the established requirements for functionality, performance, supportability and reliability.
Effectiveness of working relationships with other members of the product development team, including Client Services/Support, Product Management, Quality Assurance and Release Engineering.
Quantity and impact of contributions to improving the overall effectiveness of the development team and its processes.
Delivery of work products to committed schedules.
Location:
Sentillion A Microsoft Company is headquartered in Andover, Massachusetts. Engineers work on-site at Sentillion headquarters. Some minimal (<10%) travel may be required in working directly with customers on resolving product issues and refining product requirements.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Boston-Software-Development-Engineer-Health-Solutions-Group-Job-MA-02108/1825470/182547018254702012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBoston, MA, USJob Category: Marketing
Location: Boston, MA, US
Job ID: 793533-80955
Division: Microsoft Business Solutions


Microsoft Health Solutions team invites you to an exciting career opportunity in improving healthcare around the world through the power of software. Improve clinical outcomes. Make a difference. Create new products in a New Division with Motivated People.

The HSG group designs, builds, sells, and operates next-generation clinical software for hospitals and other healthcare settings in the US and around the world. Our work attempts to save lives every day by minimizing drug prescription errors, ensuring clinical record persistency and improving clinical outcomes, and we love what we do -- the team is mission-driven to change the entire world of health care through technological innovation. This is an amazing, fun, but very complex and challenging domain that requires strengths across multiple areas of knowledge and expertise.

This position focuses on Microsoft’s Identity and Access Management (IAM) products especially designed for the healthcare market. This team’s core products are focused on bridging work flow fragmentation in health care enterprises through exciting solutions in identity, sign-on and off, and context management. Our solutions are mission critical enablers to bring the power of computing right to the point of care-to the computing devices doctors and nurses are using while they’re treating patients.

Your mission is to energize our business for growth-driving expansion into new markets and driving additional growth in our existing markets with new products.

Your responsibilities will include:
- Create and execute global launch plans as we expand into new markets
- Build and execute a winning monetization strategy for IAM products, including driving requirements for new products as we broaden our offerings.
- Create and execute competitive plans and response strategies for IAM in the healthcare market
- Create positioning and messaging frameworks for our offerings, and work with field marketing to create innovative marketing campaigns to deliver closed deals and satisfied customers.
- Drive business results

If you’re an entrepreneur at heart, are inspired by the healthcare mission, love the rigors of head to head competition in the market, and are hands on, this position is for you. You’ll have visibility into, and be visible to, all aspects of our business.

We are looking for individuals who demonstrate strong skills both strategically and tactically. The position requires simultaneously driving results in an existing business and driving growth with new products and into new markets. You should have at least 7-10 years’ experience in product planning, market planning, and business execution. The ability to communicate effectively cross functionally and in the market is a must. Finally, the role requires that you have strong passion for health, strong independent problem solving skills, excellent collaboration skills, and strong ability to deal with ambiguity /conflicting objectives and a strong drive for results. BS or MS degree in Computer Science or equivalent is required, MBA is preferred. Ability to travel nationally and internationally is required for this position.

This job may be located in Redmond, WA or Boston.

MBD:MBS
CR: HSG

]]>http://www.microsoft-careers.com/job/Boston-Senior-Product-Marketing-Manager-Health-Solutions-Group-Job-MA-02108/1882432/188243218824322012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBoston, MA, USJob Category: Sales
Location: Salem, NH, US
Job ID: 794089-80768
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.

Summary of Essential Job Functions:
- Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
- Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
- Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
- Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
- Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
- Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
- Exercise independent judgment and discretion in carrying out all managerial duties.
- Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
- Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
- Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
- Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
- Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
- Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
- Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
- Assess employee progress and provide continuous performance feedback both formally and informally.
- Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
- Smile, have fun, work hard and achieve success.

Minimum requirements:
- A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
- College Degree Preferred
- Demonstrated performance leading a strong team focused on excellence in service and sales
- Must be able to work your regularly scheduled shift
- Must be able to be mobile throughout the store

Additional Skills and Abilities required:
- Strong analytical, communication, and organizational skills
- High level of attention to detail
- Ability to remain positive, lead, and embrace change
- Thrive in a fast paced, dynamic, public facing environment
- Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Salem-Assistant-Store-Manager-Job-NH-03079/1874175/187417518741752012-06-15MicrosoftSalesfull-timeUSDstarting0BSSalem, NH, USMICROSOFT PREMIER FIELD ENGINEER

Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies:

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-The position will require travel to customer sites about 30-40%

-US Citizenship

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Chevy-Chase-Microsoft-Premier-Field-Engineer-MD-20813/1256378/125637812563782012-06-15Microsoftfull-timeUSDstarting0BSChevy Chase, MarylandJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 792343-80617
Division: Interactive Entertainment Business


Microsoft is a leader in the design of world class entertainment devices. We are looking for a strong Principal design verification engineer to work in the IEB HW team on exciting new products. The candidate must be a highly motivated self-starter who will thrive in this dynamic, cutting-edge environment.

Responsibilities include: Driving verification architecture, interfacing to external vendors, leading verification teams, architectural investigations and performance modeling, creation of verification environments, Pre-silicon functional verification at the block, chip and system level, and Post silicon validation.


Requirements:
- Excellent communication skills
- BS/MS in Electrical or Computer Engineering
- 12+ years of relevant industry experience.
- Leadership of verification teams over multiple projects
- Experience in design and architecture
- Proficient in Verilog or VHDL and C/C++
- Good understanding of verification methodologies
- Good understanding of computer architecture
- Significant post silicon debug experience

The following would also be valuable:
- CPU and graphics core verification
- Understanding of interface standards such as PCIe, SATA, AXI, Ethernet, USB, wireless
- Experience with hardware emulation and FPGAs
- Software development experience

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Verification%2C-Principal-IEB-Hardware-%28792343%29-Job-CA-94035/1868106/186810618681062012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Research
Location: Mountain View, CA, US
Job ID: 781067-71774
Division: Online Services Division

Join an innovative team of applied researchers and engineers developing algorithms and models for Online Advertising in Ad Center.

Responsibilities include:
- Work on cutting edge applied research in Machine Learning applications in online advertising, including the areas of query understanding, ad selection, ad relevance, click prediction, ranking and pricing
- Develop solutions for real world, large scale problems
- Work with Program Management, Engineering and Test teams to put the algorithms and models into the products

Requirements:
MS in Computer Science, Statistics, Electrical Engineering, or related disciplines
- 2+ years of strong background in Machine Learning, Statistical Modeling, Information Retrieval, Optimization, and/or Mechanism Design or related field
-2+ years of hands-on experiences in C#, C++, or Java
- 1+ years of proficiency in at least one statistical analysis tools such as R, SAS, or SPSS
- Strong interpersonal, communication and presentation communication skills; must be able to explain technical concepts and analysis implications clearly to a wide audience
- Experience with cloud computing technologies such as Hadoop
- Successful and proven track record on at least a few Machine Learning related projects.
- Experience in online advertising, including search, contextual and display advertising a plus



XADSX:EUSA*LI
O:MA
O:Bing


]]>http://www.microsoft-careers.com/job/Mountain-View-Applied-Researcher-Ads-Platform-781067-Job-CA-94035/1647552/164755216475522012-06-15MicrosoftResearchfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Houston, TX, US
Job ID: 779377-70374
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Houston-Product-Advisor-Job-TX-77001/1569160/156916015691602012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785889-74546
Division: Windows Division


Join the Microsoft Windows Live team, working on large scale Internet Services, at the forefront of Microsoft’s Software plus Services vision!

You will design and build a "Mega Scale" service in the Windows Live Web Communications group (Hotmail, Calendar, IM, Voice, Documents, Mobile, etc.). This isn’t just some large web-site. The service’s implementation ranks among the world’s largest and most cutting edge systems, spanning across data centers around the world. Come contribute to the core web application which comprises the bulk of the user experience, and innovate on what it means to communicate in the new millennium!

To give an idea on the orders of magnitude involved:
* 10 human operators
* 100,000 computers
* 1,000,000 disks
* 1,000,000,000 users speaking 100 languages
* 100,000,000,000,000,000 bytes of stored data (100 petabytes)

This position requires a deep interest in web development and web security, and strong knowledge of distributed computing concepts such as: fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, and scalability.

Candidates must have a thorough knowledge of web development technologies like JavaScript, CSS, HTML, and ASP.Net, and a modern garbage collected language such as C# in addition to strong writing and communication skills.

Do you want to change the way people use the Internet? Do you want to impact half a billion people-overnight and multiple times per year? Do you want unrivalled experience working with one of the largest and most popular distributed systems in the world? Come join us!

W:WL
WC:Dev
WWL-JOBS

J2W:CB1
J2W:DIC1
J2W:MONUS1

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-%28SDE%29-II-Job-CA-94035/1733913/173391317339132012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 789664-78844
Division: Interactive Entertainment Business

The Xbox Console Architecture team is hiring for a AV/Display Architect position.

The team is responsible for defining and delivering architectures from conception through implementation.
The responsibilities include architecture analysis, key technology selection, architecture specification, communication and collaboration with extensive Microsoft teams and partner companies.

The ideal candidate should have a broad background in video and display architecture, display panel technologies (and/or other modern display technologies), video codecs, audio codecs, audio generation, both from an architectural point of view and its implications as well as implementation and manufacturing issues including design implementation methodologies, and then operation yield and cost analysis. The successful candidate is expected to have a working knowledge of how OS, driver and application code is designed and impacted by state of the art PC and/or console designs and interacts with AV/Display HW/firmware. The ideal candidate will have been the lead architect and/or implementation lead of video codec hardware, audio pipelines, and have specified display panels and/or worked on display technology implementation. The candidate must have taken designs from investigation to end-customer shipment during their career. Great communication and cross-group/company collaboration skills are a must.

BS in computer technology related field required. 10+ Industry experience preferred.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-AVDisplay-Architect-IEB-Hardware-Xbox-Console-Architecture-%28789664%29-Job-CA-94035/1820774/182077418207742012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Aliso Viejo, CA, US
Job ID: 779802-72248
Division: Server & Tools Business

Delivering solutions through appliances is one of the top trends in technology today. Do you have experience or do you want to build expertise in this space? Appliances are the future! Are you ready to help shape the future?

The SQL Server division is building a state of the art massively parallel processing database appliance for data warehousing - SQL Server Parallel Data Warehouse (PDW). By integrating hardware and software, and balancing for optimal performance; loading, querying and managing hundreds of terabytes of data in data warehouses will become a mainstream scenario. We are seeking a highly motivated software design engineer who is passionate about building mission critical, high performing, scale-out solutions.

As a member of the SQL Server Data Warehousing development team, you will be responsible for the architecture, design, and development of key pieces of the parallel database solution. Examples include distributed query processing and execution, transaction management, workflow coordination, and security; as well as strategic and ground-breaking innovation to position SQL Server and Microsoft as the top provider of end-to-end data warehousing solutions. Your work will have direct impact on functionality, security, performance, scalability, manageability and supportability of the SQL Server Parallel Data Warehouse platform and will benefit a key strategic customer base. As part of our growing team you will have the opportunity to directly contribute to improving our processes and culture in a way consistent with a world-class professional engineering organization.

The ideal candidate is a highly motivated individual who is willing to take on challenging initiatives, capable of working both independently and with others as a team, and able to follow through to deliver results.

Qualifications include:
- Minimum 8 years of commercial product development experience.
- Minimum 4 years of experience developing systems-level code, OS or scalable servers/services.
- B.S. or M.S. degree in Computer Science or equivalent experience.
- Solid architectural skills backed up by implementation experience.
- Multithreaded and parallel programming experience is required.
- Excellent communication and collaboration skills with proven technical leadership skills.
- Proficiency in C#, SQL Server, and network protocols are preferred.

If you are driven by leaving a mark on the world through the products you develop, then this role is for you!

ST:SQL
ST:SLR

]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Software-Development-Engineer%2C-Principal-Job-CA-92653/1658021/165802116580212012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 784964-74337
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
Purpose:
The objective of this role is to improve the customer/partner service experience delivered by the Microsoft North America Customer Service (NACS) organization through analyzing customer satisfaction survey results, analysis and oversight of MS and/or vendor agent coaching programs, trending of performance and implementing mitigation plans to improve metrics/services. The Quality Delivery Manager will provide guidance and counsel regarding the customer/partner service experience to the NACS Service Delivery and Leadership team.

Job Description:
The Quality Delivery Manager (QDM) will be responsible for measuring and increasing the quality, consistency, and reliability of services provided by NACS FTE and/or vendor agents through analysis of the customer satisfaction survey results and oversight of the MS and/or vendor agent coaching programs (interaction level will be with the vendor Quality Manager). Provide business case recommendations for improvement to the customer/partner experience, revision of process/procedures, other areas as needed. Build detailed monthly (or other frequency as identified/needed) quality reports for the North America Customer Service Leadership Team. Partner with the Regional/Global Quality or CPE teams, North America CS Service Delivery/Vendor Account Managers, Team Managers, Training Specialist, Six Sigma Program Manager and Quality Manager regarding the performance of vendors, accuracy of content, and NACS quality issues which impact client relations.

Responsibilities:
- Business Intelligence Review and Assessment- Reviewing relevant data and reports (e.g., voice of the customer) to determine whether strategic business objectives are being met.
- Process Identification - Developing the process structure and identifying the business processes for the targeted business functional area
- Process Development and Documentation - Partner with Process team in identifying business process gaps and developing improved processes
- Process Readiness - Ensuring processes are ready to be implemented by reviewing and understanding impact to business and customer
- Process Monitoring - Monitoring process after implementation to ensure process adherence
- Metric Monitoring- Reporting and reviewing of specific operational metrics (e.g. Avg Handle Time, QoS, etc.).
- Provide proactive leadership in identifying business problems and partner with business owners to implement solutions
- Quality Monitoring Program Execution- Real-time feedback mechanism including transaction monitoring, calibrations, reporting, coaching and training.
- Participates in internal and vendor audits of areas to support the Quality Management System.
- Enable COPC compliance by engaging with the COPC audit team for guidance on process design, auditing, and other activities as required.
- By assigned LOB, manages the development, implementation and adherence to the CS standards for performance attribute creation.
- New Vendors/Site Implementation - Ensures readiness of site/product launches for owned LOB by conducting training, skills verification, coaching and acting as Subject Matter Expert remote or onsite
- Provide monthly reporting to NACS management regarding the observations from quality monitoring and recommendations for continuous improvement.
- Support the NACS management team to validate trends and identify root cause of customer and client feedback regarding incident handling.
- Ensure continuous improvement of quality in regards to new agents by partnering with the NACS Training Specialist training content as appropriate to execution through incident handling.
- Act as a partner to the Group Managers (GM’s) and Service Delivery Managers (SDM’s) enabling visibility to process improvement opportunities.
- Contribute in large-scale service delivery projects as leaders or team members to achieve customer satisfaction goals and business targets.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Quality-Delivery-Mgmt-Job-WA-98006/1722499/172249917224992012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 787783-79087
Division: IT

The Customer Support and Services organization is looking for a highly experienced and motivated Software Development Engineer to work on major enterprise initiatives and mission critical applications, utilizing the latest version of the .NET Framework, Silverlight, Microsoft Dynamics CRM and HTML Technologies.

We are looking for an experienced and motivated Software Development Engineer to work on major enterprise initiatives and mission critical applications, utilizing the latest version of the .NET Framework, Silverlight, HTML, Windows Phone, Windows Communication Foundation (WCF), Dynamics CRM. These will be the foundation for enabling a major improvement in the customer experience for our external customers and partners. The ideal candidate needs to have a deep passion for engineering excellence with talents in user experience design, be able learning new technologies to stay on the cutting edge of development, and should be a natural leader and coach who enjoy s growing other developers.

Primary Responsibilities
- UX Analysis, design, development and timely delivery of high quality and innovative code from ground up.
- Ability to work in team settings to analyze and design solutions.
- Partner with Engineering, Operations and Solution Delivery teams to deliver solutions from conception to deployment and to drive team vision/mission.
- Partner strategically with other Microsoft groups, evaluate and leverage their technologies.
- Contribute to feature discussions, design reviews and code reviews.
- Promote and adhere to coding practices designed to promote code reuse and standardization.
- Design and develop within compliance with corporate security and privacy policies.
- Identify risks and mitigation strategies.
- Communicate effectively with other disciplines of the project team.
- Engagement with the Microsoft technology office and other Microsoft IT groups to contribute to feature discussions, design, code reviews and performance engineering of solutions.
- Set engineering excellence standards and best practices to advance the development discipline.

Minimum Requirement
- 8+ year experience in designing, developing and shipping high quality large scale enterprise solutions that take into account key aspects such as testability, robustness, scalability, security, performance, and globalization.
- Has strong focus on quality and standards, and experience in driving process and engineering system improvements.
- In depth understanding of software design patterns and enterprise application integration.
- 6+ years of experience building solutions using .NET Framework, HTML, Jscript, and Silverlight.
- Familiarity with the Microsoft SDLC or similar methodologies.
- Excellent verbal and written communication skills
- Background in User Interface design and development
- Ability to mentor, accept mentoring and be able to conduct bi-directional knowledge transfer.
- Must be motivated with a focus on team performance.
- Must be able to think and execute creatively and independently

Required Education: Bachelors/Masters of Science Computer Science or related field.
Preferred Requirement
- Good understanding of Incident Management system(s)
- Microsoft Dynamics CRM development
- Experience developing solutions in a global delivery model.
- Experience in design and development of integration of complex applications.
- Working knowledge of modeling technologies such as UML, and XML, as well as, Microsoft development technologies and tools such as Visual Studio.
- Understanding of SDLC, Agile, or Scrum development methodologies.
- Good level knowledge in design patterns and practices.
- Application Design and development experience in
oSilverlight and MVVM
oMicrosoft Expressions
oHTML5 and related web development technologies
oTest Driven Development
- Ability to mentor, accept mentoring and be able to conduct bi-directional knowledge transfer is essential.
- Must be motivated with a focus on team performance.
- Must be able to think and execute creatively and independently

Required Education: Bachelors/Masters of Science in Business/Computer Science or related field.

PSIT

]]>http://www.microsoft-careers.com/job/Issaquah-Software-Development-Engineer-%28SDE%29-UXUI-Job-WA-98006/1825422/182542218254222012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 794296-81433
Division: IT

This Job is eligible for the following work arrangements :Flex Time
MSIT Dynamics AX Architect

Inside Microsoft, adoption of Dynamics AX is accelerating. MSIT’s AX COE is seeking a senior influencer able to
Provide deep functional and architectural guidance to internal AX candidates and programs.
Contribute to combined Product & IT direction.
Steer internal adoption of Dynamics AX per the combined Product & IT direction.
Act as the focal point for collaboration between Dynamics R&D and MSIT on Dynamics AX selection and adoption

The AX Architect will become a gatekeeper for internal ERP selection; the focal point for roadmaps across multiple Microsoft businesses and processes; the owner of the IT/PG scorecard for Dynamics AX.

The role is about building credibility - with both IT and PG. The candidate needs to understand the nuances of internal adoption from both sides - the PG’s aspiration to drive adoption and keep pace with an exploding market, and IT/Business need for practical plans, including assessment of fit, implementation capacity, risk and timing.

This is not a typical technical architect role. It is about both the technologies and the relationships. The ideal candidate will bring experience of multiple ERP implementations, including Dynamics AX. Partner and product group experience are highly valuable. Deep functional understanding of Dynamics AX capabilities is important.

Guideline qualifications:
Minimum 5 years ERP implementation
Minimum 5 years exposure to Dynamics AX functionality
Proven cross-group communication and relationship building
A track record of navigating the balances between complex, conflicting business drivers
A track record of influencing senior and exec thought and direction
Composure, clarity, and presentation skills

SESIT

]]>http://www.microsoft-careers.com/job/Issaquah-Principal-Software-Architect-Job-WA-98006/1894528/189452818945282012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Sales
Location: Southfield, MI, US
Job ID: 794032-80886
Division: Sales


Account Executive, Heartland District

The Account Executive is responsible for driving sales of Microsoft enterprise business software, services, support, and solutions in medium-to-large financial services accounts located in Michigan.

The incumbent will be responsible for selling at strategic and operational levels within the accounts, and for the development and implementation of strategic sales plans and programs to achieve revenue and customer satisfaction objectives. The Account Executive will lead a virtual team of Microsoft employees and third party partners to accomplish their plans/goals, and must possess extraordinary leadership and management skills.

Qualifications include: 10+ years successful enterprise solution sales experience in a commercial enterprise setting; a good knowledge of Microsoft's and/or competition's enterprise information technology products, services, support offerings, and licensing. Incumbent must have a strong ability to articulate the business benefits of such products; proven analytical skills, well-rounded business experience, and exceptional teaming, communication and presentation skills. They must possess a high commitment to customer satisfaction, and have a proven track record in the development and maintaining of executive level relationships in previous accounts.

Preferred qualifications include: a BA/BS degree in Marketing/Sales, Business or relevant discipline; large software and/or hardware vendor sales experience; financial services vertical account experience. Position is located in Southfield, MI

]]>http://www.microsoft-careers.com/job/Southfield-Account-Manager-CAS-Job-MI-48033/1877378/187737818773782012-06-15MicrosoftSalesfull-timeUSDstarting0BSSouthfield, MI, USJob Category: Sales
Location: Southfield, MI, US
Job ID: 785253-75581
Division: Sales


Solution Specialist Professional - Business Productivity (Location: Southfield, MI)
In the decade ahead, we have a unique opportunity to re-ignite enthusiasm for computer-based productivity by corporations and users alike by selling the importance of information worker productivity as critical to ongoing business success. In order to define information worker productivity in a broader sense and set the stage for entering new categories of productivity, we are continuing to invest in our Business Productivity sales force, targeted at evangelizing the benefits and business value of investing in computer-based productivity to influential business decision makers.
As a Solution Specialist Professional (Business Productivity), you will be a member of a specialized team of worldwide sales professionals responsible for delivering the information worker value proposition around solutions built on Microsoft Office and SharePoint Platforms to Business Decision Makers (VPs of Sales, Operations, HR, Marketing, etc) and Technical Decision Makers (CIOs, IT Managers, IT Professionals) in Enterprise accounts. You will own a sales quota for Microsoft’s Business Productivity product category including; Office, SharePoint, Core CAL and eCAL.
Your job responsibilities will be to:
Drive sales into the Enterprise based on Microsoft Office System and Collaboration Platform value proposition working with account unit team members and other specialist sales roles.
Accelerate adoption of solutions based on Microsoft Office System to achieve customer satisfaction and reference accounts / case studies for future sales
Develop in-depth understanding of these products and related solutions and the value they bring in solving business problems
Developing and engaging with solutions partners (either directly or through PAM’s) early in the sales cycle
Requirements and Skills/Qualifications:
- Solution Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling. Responsible for building strong executive contacts/business value discussions with BDM contacts and C-Level Executives.

]]>http://www.microsoft-careers.com/job/Southfield-SSP-Productivity-Job-MI-48033/1754698/175469817546982012-06-15MicrosoftSalesfull-timeUSDstarting0BSSouthfield, MI, USJob Category: Software Engineering: Program Management
Location: Boise, ID, US
Job ID: 790575-78164
Division: Microsoft Office Division


The Office Business Intelligence team is looking for an experienced, exceptional, creative, self-motivated Program Manager to own defining, designing, building, and evangelizing analytic capabilities for the Microsoft Business Intelligence (BI) stack. Analytic capabilities enable users within Excel, Excel Services, and SharePoint to quickly gain insights about their data: what is the story behind my numbers and how do I optimize my results? The Office Business Intelligence team wants to make these capabilities engaging and exciting for everyone, changing the way we work with data.

The right candidate must have proven success designing elegant and modern user interfaces, delighting customers, making a measurable impact across multiple teams, and identifying and driving clear requirements and priorities. Exceptional communication skills and a proven ability to drive multiple projects to success are critical. Experience with the Microsoft BI stack, cloud-based technologies, or mobile experiences are also strongly desired.

Roles and Responsibilities:
You will be responsible for:
Designing and delivering modern and engaging user interfaces and services targeted at understanding and analyzing data within Excel, Excel Services, and SharePoint
Creating and driving broad patterns and systems that set the foundation for next-generation business intelligence capabilities in the cloud and for mobile devices
Collaborating with developers to identify the right technology solution, then iterating rapidly to provide continuously enhanced experiences for customers
Working with engineers, partners, customers, and stakeholders to gather and prioritize requirements and enhancements
Collaborating with partner teams to ensure a tightly integrated, unified Microsoft BI story
Evangelizing our end-to-end BI capabilities at conferences, with customers, in blogs, and with other social media tools

Core Program Management skills - technical expertise, design, communication, project management, and leadership - are a must.

Qualifications include:
You must possess a strong technical and design background, be self-motivated, and have a minimum of five years’ experience designing and delivering software as a program manager. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important.

This role demands a wide range of skills, and is a great opportunity for anyone who enjoys a challenge and is passionate about providing world class experiences for our customers.

MOD:OFF
MOD:ENG

]]>http://www.microsoft-careers.com/job/Boise-Program-Manager-2%2C-Office%2C-790575-Job-ID-83701/1804730/180473018047302012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBoise, ID, USJob Category: Software Engineering: Development
Location: Boise, ID, US
Job ID: 776519-68650
Division: Microsoft Office Division


Bring the ability to analyze and understand data to millions of people throughout the world. More and more data is being collected by systems. People want to understand that data and gain insights from it. That is where providing Business Intelligence in the context of Excel, Excel Services, and SharePoint can empower users to use their data with the tools that they are familiar with every day.

The Office Business Intelligence team is delivering functionality for users in Office and SharePoint products and services. We work closely with a wide variety of teams, such as SQL and Excel and Excel Services, to do so. We want you to help us to do so. You will be leveraging a wide variety of technologies (ranging from PowerPivot and MDX, through Windows Metro, to AJAX and HTML5) in order to deliver compelling experiences to the end user.

We are looking for talented, self-motivated individuals with:
2 years or more of software industry experience in C++ and/or C#.
Excellent design and problem-solving skills with a passion for quality.
Knowledge of business intelligence and database technologies, good understanding of HTML/CSS/Javascript/AJAX or Windows are beneficial.
A degree in Computer Science or equivalent.

]]>http://www.microsoft-careers.com/job/Boise-Software-Development-Engineer-Job-ID-83701/1540337/154033715403372012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBoise, ID, USEnterprise Architect

Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Overland-Enterprise-Architect-Jobs-MO-63114/1129016/112901611290162012-06-15Microsoftfull-timeUSDstarting0BSOverland, MOJob Category: Software Engineering: Development
Location: Aliso Viejo, CA, US
Job ID: 785405-75415
Division: Server & Tools Business

Delivering solutions through appliances is one of the top trends in technology today. Do you have experience or do you want to build expertise in this space? Appliances are the future! Are you ready to help shape the future?
The SQL Server division is building a state of the art Data Warehousing Massively Parallel Processing database appliance - SQL Server Parallel Data Warehouse (PDW). By integrating hardware and software, and balancing for optimal performance; loading, querying and managing hundreds of terabytes of data in data warehouses will become a mainstream scenario. We are seeking a highly motivated software design engineer who is passionate about building mission critical, high performing, scale-out solutions.

As a member of the SQL Server Data Warehousing development team, you will be responsible for the architecture, design, and development of key pieces of the parallel database solution. Examples include high speed transmission and load of very large volumes of data while allowing concurrent queries to move through the system as well as high availability and failover solutions. Your work will have direct impact on functionality, performance and scalability of the SQL Server Parallel Data Warehouse platform and will benefit a key strategic customer base. As part of our growing team you will have the opportunity to directly contribute to improving our processes and culture in a way consistent with a world-class professional engineering organization.

The ideal candidate is a highly motivated individual who is willing to take on challenging initiatives, capable of working both independently, able to collaborate across different groups inside the company, to follow through to deliver results and also leverage shared technology components.

Basic Qualifications:
- Minimum 3 years of commercial product development experience.
- Minimum 2 years of experience developing systems-level code, OS or scalable servers/services.
- Multithreaded and parallel programming experience is required.

Preferred Qualifications:
- B.S. or M.S. degree in Computer Science or equivalent experience.
- Solid architectural skills backed up by implementation experience.
- Excellent communication and collaboration skills.
- Proficiency in C# / C++, SQL Server and network protocols is a big plus.

If you are driven by leaving a mark on the world through the products you develop, then this role is for you!

ST:SQL


]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Software-Development-Engineer-II-Parallel-Data-Warehouse-Job-CA-92653/1752354/175235417523542012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 794165-80951
Division: Microsoft Office Division


The Mac PowerPoint team is looking for software engineers with great experience and potential to join our world-class team of application developers. Following our successful Office 2011 release, our team is expanding in order to deliver on new interesting projects.

We are part of the Microsoft Apple Productivity Experience group (Apex), a highly independent team at Microsoft focused 100% on Mac OS X and iOS development. We build and maintain end-to-end ownership of the Mac-native version of Microsoft PowerPoint; the combined power of the Office suite and the latest Mac technologies presents developers with exceptional opportunities for ownership, autonomy and professional growth.
We recently completed Office for Mac 2011 - the most ambitious release in our history, with major changes in PowerPoint including document collaboration, presentation broadcast, embedded video with effects, and much more. We are now working on the next release, building an even better Mac-native Office experience for our customers. We offer a unique and extremely positive work environment for engineers:

- The feel of a small, independent business with a strong team culture of innovation, creativity and having fun
- Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases
- Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality
- High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life
- Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)

We’re looking for a motivated engineer who can learn quickly, independently manage priorities and work creatively and energetically. Strong C++ skills are required, familiarity with Objective-C and the Cocoa framework are desired, cross-platform experience preferred. We have a large shared codebase that is evolving fast; this is an opportunity to influence that evolution and help determine the PowerPoint experience, while growing your knowledge of Apple technologies.

This position is located in our Mountain View, California team where we build PowerPoint, Outlook and core technology. We collaborate closely with teams in Redmond and worldwide to deliver a tightly integrated suite that is the solution for our customers to get their work done on their Mac.

Candidates for this position should have:
- 3 or more years experience with C++
- Experience shipping at least one major product
- BS in computer science (or equivalent)
- Good communication and collaboration skills
- Great passion around shipping software to end-users

Not required, but desirable:
- Experience with Cross-platform products, XCode, Objective-C, Apple’s Cocoa frameworks or Apple specific technologies, cross-platform development

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II%2C-Office-for-Mac%2C-794165-Job-CA-94035/1882385/188238518823852012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788888-77191
Division: Interactive Entertainment Business

The Xbox Console Architecture team is hiring for an Audio Hardware Architect position. The team is responsible for defining and delivering console architectures from conception through implementation.

The responsibilities include architecture analysis, key technology selection, architecture specification, communication and collaboration with extensive Microsoft teams and partner companies.

The ideal candidate should have a broad background in audio architecture, display audio codecs, audio generation, audio effects, VOIP, speech recognition, both from an architectural point of view and its implications as well as implementation issues, including design implementation methodologies, and cost/power analysis. The successful candidate is expected to have a working knowledge of how OS, driver and application code is designed and impacted by state of the art PC and/or console designs and interacts with audio HW/firmware and content creation. The ideal candidate will have been the lead architect and/or implementation lead of video codec hardware, audio pipelines, and have dealt with end-to-end audio implementations. The candidate must have taken designs from investigation to end-customer shipment during their career.

Great communication and cross-group/company collaboration skills are a must. BS in computer technology related field required. 10+ Industry experience preferred.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Audio-Hardware-Architect-IEB-Hardware-Xbox-Console-%28788888%29-Job-CA-94035/1784858/178485817848582012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793457-80351
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

We’re looking for an experienced Senior Engineer to design, develop and maintain platforms for Microsoft television solutions, including Microsoft Mediaroom.

Qualifications:
- 5+ years’ development experience including shipping software products
- Excellent C++ or C# coding and debugging skills
- Proficiency in Web technologies (HTML, CSS, JavaScript)
- BS in Computer Science or equivalent
- Mobile/embedded development experience is a plus

What we offer:
- A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work on a true 3-screens-and-a-cloud product.
- A chance to work with one of the best engineering teams in the industry.


J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-IEB-%28793457%29-Job-CA-94035/1860645/186064518606452012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 781070-71757
Division: Interactive Entertainment Business

Are you interested in working with leading edge technology? Are you fascinated by the video game industry and Xbox 360?
Come join a diverse team and play a key role in the early development and verification of the world-class Xbox. We are looking for
a Software Design Engineer in Test who also has hardware architecture knowledge. You will be responsible for creating
and updating tests software for the diagnostics of major silicon subsystems on the console from early design all the way to manufacturing. In addition,you will generate the tools both on the console and on the PC to assist in debug, automation, and data analysis.

A team member will have:
- The ability to read assembly and program comfortably in native C++;
- The ability to code in C, C++ for Windows platforms; C# would be an added bonus;
- Knowledge of graphics API and/or audio + video processing;
Other qualifications a successful candidate will have include:
- Passion for learning about processors;
- Limitless empathy for all customers;
- Strong CS and C++ background and OS knowledge;
- Excellent communication and interpersonal skills;
- Great problem solving skills;
- A huge capacity for dedication and willingness to learn and grow;
- Knowledge of hardware debug and design.
- Knowledge of software driver development is a bonus.
- A BS or MS in Computer Science or a related discipline is required

IEBCRjobs

PPSDE

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Design-Engineer-IEB-Business-Groups-%28781070%29-Job-CA-94035/1647625/164762516476252012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 762009-46723
Division: Online Services Division

Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is focused on growing its share of this market by providing the advertising industry with a world-class online advertising platform and service across many mediums (such as Search, Content, Local, Video, Mobile, Xbox and so on) that will create the best experiences for users, advertisers, and publishers. The Ad Platform team is at the forefront of this vision, making it one of the most strategic and growing teams at Microsoft.
BI (Business Intelligence) & Billing Platform team within the Ad Platform organization has been chartered to provide the BEST BI, Billing and Reporting experience for our customers, including internal decision makers, by providing rich, consistent and timely information. The BI team is the backbone of the entire AdPlatform, we are the critical piece of business because we own and process all the data within the system, and provide the intelligence on top of the data for customers to make strategic decisions for their online advertisements. It is exciting to have such a big charter, at the same time, there are many challenges, such as ensure data integrity throughout this complex system.

We are looking for a SDET II IC for the BI Data presentation test team, who is excited to take on these challenges. You will primarily own areas to test data presentation layer, workflows based ETL processing, OLAP/OLTP DBs and Cubes. You will also be engaged and drive innovations in test by writing quality test tools, test automation and breakthrough test technologies. You will also help coming up test strategies for the BI Data presentation Test team to ensure that we have better test coverage in our testing, and shorten the integration test cost in the release cycles.

A successful candidate will have:
4+ years of strong technical experiences with development and testing
4+ years of broad testing experience
4+ years of experience with SQL and/or C#
At least one cycle of engineering experiences acquired from shipping multiple online services and/or commercial software
A bachelor degree in CS or equivalent required
Preferred:
Strong communications skills and ability to work in a team environment
Ability to work with all disciplines on quality and feature design decisions


XADSXTS:TABA*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test-II-Ads-Platform-Job-WA-98004/1374171/137417113741712012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Oklahoma City, OK, US
Job ID: 785066-74435
Division: Sales


Position will be located in Oklahoma City or Tulsa.

As an enterprise Account Executive for Microsoft, you will lead an account team for six to ten accounts, with a mix of multiple industries, and you will be a member of an outstanding sales team at Microsoft. Your primary responsibilities will include revenue attainment and growth for Microsoft products and services, customer satisfaction, partner integration, strategic competitive wins, and delivering industry solutions for your clientele. You are expected to build trusted advisor relationships with key Business (i.e. CxO and VP) and Technical (i.e. CIO, CTO, and Architect) Decision Makers to influence their use of Microsoft Products to create their business solutions. You will act as the overall orchestrator of key specialty and corporate resources (Product Technical Specialists, Solution Specialist, Industry, Microsoft Consulting Services, Premier, Business Groups, Marketing, Partners. Etc.) to define the sales strategy in your assigned customer base. In addition you will be responsible to define and execute Microsoft's long-term strategy for the account and evangelize Microsoft's vision, products, technologies, and solutions to meet strategic initiatives and revenue goals; assist customers to increase their operational efficiency; and help to secure the platform and enable customer satisfaction through relationship development and optimal use of Microsoft technologies.

Technology Sales experience is advantageous for this position. Additionally, knowledge of a wide range of solution and partner offerings , the ability to call on senior business executives across the defined Business Units, and a proven track record of successfully managing and closing complex sales in a diverse set of enterprise accounts is required. The successful candidate will also possess strong organizational, executive communication, project management, negotiation and problem solving skills. He/she must display a strong understanding of enterprise corporate sales needs and the application of the Microsoft capabilities and sales processes.

Required Sales Competencies are:

Value Selling
Team Leadership
Strategic Sales Planning
Strong drive to win

All the above should be evidenced by examples such as customer proposals, relationships and account plans to demonstrate level of competency.

]]>http://www.microsoft-careers.com/job/Oklahoma-City-CORPORATE-ACCOUNT-EXECUTIVE-Job-OK-73101/1723879/172387917238792012-06-15MicrosoftSalesfull-timeUSDstarting0BSOklahoma City, OK, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 764218-73865
Division: Services & Support


The Consumer Software - Windows, Office and PC Health Support Services is part of the global Customer Service and Support (CSS) organization and responsible of delivering technical support to our consumer audience through external Outsource vendor companies.

The Consumer Software Support Services team is looking for someone with solid experience and background in Service Delivery to manage operational excellence with our outsource partners in India and the Philippines. The role of the Senior Service Delivery Manager is to manage the outsourced technical support business end-to-end with the vendor(s) in order to maximize quality of service (a.k.a. customer satisfaction), costs and operational performance. This person will serve as the owner for support delivery for assigned call centers and have full responsibility and accountability for managing the day-to-day operations for those contact centers. The responsibilities will include fostering and managing the outsource vendor relationship, call center readiness, forecasting/invoicing, cost control and operational management to ensure the vendor meets all contractual obligations and performance criteria.

The successful candidate will play a key role in driving and optimizing the integration of business processes and support services into our outsource partners in an effort to drive customer retention and loyalty. This individual will own the Service Delivery for assigned vendor locations for steady state business, product releases, business changes, support model optimization, and operational initiatives while playing a pivotal role in sharing best practices in service strategy initiatives across CSS. This will involve identifying issues, forming hypotheses, synthesizing conclusions into recommendations, thought leadership and creating and implementing corrective action plans as it relates to operational performance.

Support Operations Management:
Be responsible for the quality and performance of all delivery aspects of non-Enterprise technical support for Microsoft Windows, Office and PC Health through the outsource vendor.
Meet all Quality of Service (a.k.a. Customer Satisfaction) targets as measured through the customer survey process and meet key performance indicator (KPI) targets as set out in the Statements of Work (SoW)
Work closely with Outsourcing & Business Support teams including Microsoft Global Outsourcing (MGO), Microsoft Supportability, Reporting, and cross functional team to assess and manage performance of the vendor.
Take responsibility and drive resolution of issues with operations and customer service levels. This will require engagement across various groups at the vendor(s) and within Microsoft
Create close working relationships and engage with the Customer Services (CS), Incubation team, other vendor(s) and Microsoft groups to ensure an exceptional customer experience when contacting Microsoft for support
Actively participate in the management of customer concerns and engage with the Complaints Management team to respond to and resolve customer complaints in a timely manner
Ensure technical and operational readiness of the vendor for all policy changes, support offerings and new product releases and launches.
Work with training resources at Microsoft and the vendor to maintain and increase vendor technical capability.
Ensure vendor capability to support contingency situations such as unexpected volume increases, e.g. virus outbreaks, updates, and service impacts
Ensure continuous continuity with telephony and networking systems, and manage site redundancy and lever plans.
Manage appropriate staffing requirements, utilization, and occupancy as it relates to assign outsource vendors and sites.

Forecasting, Financial Performance:
Work with the management and finance team during the planning cycle to ensure appropriate budgets are created and financial targets are met or exceeded
Be responsible for daily, weekly and monthly volume forecasts to maintain grades of service, staffing and customer service levels
Be responsible for the monthly costs for vendor, ensuring the appropriate forecasts/accruals and invoice processes and approvals are in place and managed in a timely and accurate manner

Outsource Vendor Relationship:
Be a focal point and drive all engagement and relationship management with the outsource vendor where it relates to technical support. As the outsource vendor may support many areas of Microsoft’s business the ability to coordinate activities across many business lines and present a professional and structured “face” of Microsoft to the outsource vendor is required
Work closely with outsource vendor management to coordinate, organize events and awards for vendor staff to ensure vendor staff morale remains high and fosters a spirit of enthusiasm and professionalism that enhances a customer’s experience with technical support

Qualifications:
Keys to success include strategic thinking, ability to anticipate obstacles and develop proactive solutions, drive for results through execution, customer focus, and attention to detail. Experience with forecasting and scheduling in a volatile call center environments is preferred. Must be experienced with core call center operational areas (in both domestic US and international call center environments), such as Human Resources, Training, Scheduling, workforce management, financials, and IT/Telecom. Must be able to quickly assess call center performance issues to identify drivers and formulate action plans. Successful candidate must have at least 5 years working with vendors, and ability to build and lead virtual teams. Must be able to work in a self-directed fashion with a broad spectrum of collaboration from different teams. Must thrive on fast pace, be extremely flexible, and be able to work with ambiguity. Position will interact frequently with other work groups to drive results in support of overall goals. Travel required both internationally and domestically.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS



]]>http://www.microsoft-careers.com/job/Issaquah-Sr_-Service-Delivery-Manager-Job-WA-98006/1710883/171088317108832012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 781822-76078
Division: Services & Support


Are you a software developer with a keen sense of UI design and passionate about bringing insight to others? Are you a “jack of all trades” (master of some) and interested in being part of a team that is making a significant impact on the way internal teams visualize and interpret information? Come join the Customer and Partner Services’ Analytics and Social Media team to help deliver an outstanding internal end-user experience when extracting actionable insights from large amounts of text-heavy information (survey verbatim, complaints, public user-generated content, etc.). As a member of this team, you will have opportunities to define, design, and implement features that enable us to continue to deliver groundbreaking analytics experiences that will help Microsoft continue to take action on direct and indirect feedback. Our primary audiences are internal Customer Service & Support program managers and leaders, the CPE (Customer & Partner Experience) community, as well as market researchers and product marketing & engineering teams.

Candidates for this position should be highly motivated, have excellent technical, communication, a passion for technology, the ability to quickly understand and pick up emerging technologies, as well as the proven ability to collaborate in an agile environment with multiple stakeholders. In addition, candidates should have a strong background in software design, excellent coding and problem solving skills, a strong familiarity with .Net, SQL and web services technologies, and demonstrated experience working through the full product cycle from initial design to final product delivery. This position requires a minimum of 3 years in C# development, as well as a Bachelors (or higher) Degree in computer science or a related field.

Strong experience in at least a few of the following areas is desirable: C#, SQL, Azure, Reporting or BI projects, Silverlight, WPF, HTML5, XAML development, WinRT, FAST, NoSQL.


RESPONSIBILITIES:
Develop analytics solutions using Silverlight, Azure, Office, SharePoint, .NET framework, SQL
AdHoc reporting with PowerPivot and PowerView
Client-Server protocols & web services, including text mining technologies
Preferred Qualifications:
Participated in a complete product release cycle
Experience with diverse set of testing technologies, methodologies & frameworks
Excellent knowledge of Business Intelligence, visualization, and API development
Deep knowledge of VSTS 2010/TFS /.NET/Silverlight /SQL Server/SharePoint
Proven ability to drive delivery of complex projects with multiple stakeholders and WW audiences
Ability to design, implement , deliver reusable assets
Familiarity with Metadata Management and Taxonomies
Theoretical and Practical knowledge of scenario focused engineering
Ability to deal with ambiguity

Desired (not required): Microsoft Certified Solution Developer, SCRUM Master Certifications

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-BI-Solution-Developer-Job-WA-98006/1764755/176475517647552012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790265-78011
Division: Services & Support

Do you want an opportunity to deliver business intelligence (BI) for a world-class customer service organization that touches over 50 million customers a year? Come join the Global CS Business Intelligence and Reporting team! The purpose of the Business Intelligence and Reporting Group is to develop the CS Reporting/Analysis strategy and deliver reporting and analysis capabilities and solutions to the Global CS businesses and internal stakeholders. This position will provide business analysis, reporting, and project management support across the CS platform of Operational and Customer Listening data systems, and building collaborative relationships with the CS business groups and global community.

The position will be responsible for devising analysis, reporting, and system capability solutions, and providing decision makers with actionable business intelligence attained from Microsoft’s daily interactions with customers.

Key partner groups for this exploration include Consumer, Commercial, and Loyalty Programs customer service and business groups. We are looking for a highly motivated individual who wants to increase CPE and drive impact to the CS business through innovative business intelligence, reporting and analysis solutions.

We are looking for a highly motivated and driven individual to help us dramatically improve the reporting capabilities of major CS system and tools releases. You will gain experience in managing the reporting component of global process and systems improvement projects, and leading the development and implementation of reporting focused projects.

Specific Responsibilities include:

Oversee and drive completion of key project management areas, analyze & validate customer service KPI data to identify trends, problems areas, and opportunities for improving customer experience. Assist in defining and developing reporting strategies and contribute to reporting/bi solutions for CS decision makers. Manage recurring reporting and project deliverables, including ad-hoc reporting requests. Assist in defining business requirements for the CS data warehouses and reporting/bi solutions.

The BI Program Manager will provide innovative solutions to CS reporting/BI needs with an emphasis on delivering improved upon methods of data presentation and overseeing key systems and process engagement projects. BI, Reporting, Analysis, Project Development, and Project Management will consist of engaging business customers regarding requirements gathering, report design, testing, deployment, and overseeing ongoing production and analysis.

Other responsibilities include:
Help define and develop a set of fundamental, consistent standards that can to be used as the template for managing reporting projects.
Engage global teams in the definition of business requirements related to global business reporting and prioritize across groups to enable successful business integrations, while maintaining high quality support to customers.
Facilitate User Acceptance Testing for GetHelp BI system as a result of approved process and system reporting changes.
Drive transparent and consistent engagement and communications with all Business/IT stakeholders.

Success in this area will depend on strong project management, reporting and analysis, communication, organizational and time management skills. This will require the ability to manage multiple tasks in various stages of completion effectively and efficiently and collaborate across departments to achieve results. Appropriate prioritization and effective communication of timelines and project progress is also essential.

The BI Program Manager will need to be able to take abstract or vague requirements from business customers and turn them into business requirements that IT can digest in the SDLC framework, and be able to develop well thought out solutions to backend table structures allowing for a flexible and scalable reporting warehouse designed to meet the evolving needs of the business.


Qualifications:
Bachelor's Degree and 8-10 years of experience in BI reporting, business analysis, and project management
Customer services or equivalent experience in a related operational business
Demonstrated experience working with Microsoft BI platform technologies such as Office, SSRS, SharePoint, SQL Server, OLAP, SilverLight, SQL querying, OLAP/Excel pivot tables, DTS and SQL Reporting Services and report design
Familiarity with Microsoft reporting technologies preferred such as Business Scorecard Manager and ProClarity
High attention to detail, action oriented, ability to work within stringent deadlines
Strong written, oral, presentation, and project management skills required
Ability to collaborate across departments to achieve results
Strategic thinking and analytical skills required. Knowledge and experience of 6-sigma process improvement methodology is an advantage.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs

]]>http://www.microsoft-careers.com/job/Issaquah-BI-Program-Manager-Job-WA-98006/1799860/179986017998602012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 782367-72738
Division: Services & Support


Do you like real-time problem solving and identifying the best possible and most accurate solution for both simple and complex business software needs? Do you want to work directly with Microsoft commercial customers, software resellers, Partners, and sales people on a daily basis? Have a knack for translating legal text into real-world solutions?

Customer Service Licensing Specialists work toward facilitating the purchase and understanding of Microsoft software licenses in an accurate and timely manner. Product Use Rights, Volume Licensing Agreements and Enrollments, OEM and Retail Licensing Terms, the Service Provider Licensing Agreement, and more are in scope for this role. CS Licensing Specialists engage with customers, Partners, and field through inbound phone queues and email. Additionally, a CS Licensing Specialist will engage as a SME in projects, as well as leading their own contributions to improve process and advocate on behalf of customers.

Key deliverables and Responsibilities include:

Achieve service delivery performance goals and a high level of accuracy and knowledge in Microsoft licensing: the core responsibility of a Customer Service Licensing Specialist is to answer licensing questions accurately. This requires being present and available on a specific schedule to answer questions via phone and email. Service delivery is measured by individual contribution to basic, functional metrics like Quality of Service, call coaching scores, average handle time, utilization, and service level. CS Licensing Specialists are expected to generate Sales Leads when working with external Microsoft customers.

Contribute to regular rhythm of operations and improve processes: To adequately understand the licensing business and how to best support our customers, CS Licensing specialists are tasked with owning operational processes and reporting. Individuals or groups within the team generate and analyze BI for the team as a whole in a regular, monthly rhythm.

Work with internal clients to reduce licensing complexity and improve the purchasing experience: CS Licensing Specialists are expected to proactively work to reduce licensing complexity and eliminate current, ongoing, and potential pain points. Deliverables are measured by participation, individual success metrics for each project, and client feedback.

Build relationships with existing internal clients; identify and create relationships new internal clients: A CS Licensing Specialist must look for opportunities to expand relationships with existing stakeholders, generate new stakeholders, and find new and impactful ways to deliver licensing help. As familiarity with the business grows, a new CSLS will be expected to propose and execute on projects to grow these relationships and expand the team’s reach in delivering quality licensing information and feedback.

Excellent oral and written communication skills are required. Background in Customer Service, Sales, or other customer-related field is required. Ability to work within a fixed schedule required. Broad knowledge of MS Products, Programs and Policies preferred. Inbound call center experience also preferred.

The Customer Service Licensing Specialist works as part of a team and uses appropriate judgment in researching, developing, and communicating policies and procedures to internal and external customers and clients. This position requires the ability to use assertive, positive and effective communications skills (written and oral) to market thoughts and ideas, work effectively across multiple management levels as an actively participating team member, and to promote interdepartmental cooperation via cross-group relationships.

Proficiency in MS Outlook, Word, Excel, PowerPoint required. BA or BS degree or equivalent experience required.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-CS-LICENSING-SPECIALIST-Job-WA-98006/1668815/166881516688152012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 783836-73805
Division: IT


Do you want to work with the latest Microsoft technology to produce tools that will result in a billion dollar impact on our bottom line? The Redemption Platform is the group that supports our global channel incentives marketing efforts and is charged with realizing the full potential of our Partners worldwide. To do this cost-effectively Redemption Platform is building a platform for our Marketing business based on three key pillars; Simplicity, Transparency and Engagement that scale to both highly managed partners as well as the high-volume, low-touch partner business model.

The role of Senior Program Manager is to provide leadership to our portfolio of projects while ensuring we get traction on each initiative across the organization. The person hired must have a combination of strong organizational planning skills with excellent verbal/written communication skills as well as the ability to manage multiple projects in parallel.

This position requires a dedication to engineering excellence to drive quality and consistency in delivery through consistent repeatable processes as well as skills in software design and a strong passion for technology. The Redemption Platform is based on Service Oriented Architecture (SOA) so the position requires a strong knowledge of Microsoft technologies for n-tier architecture and development in all layers; User Interface (UI) including experience User Experience (UX) design, Web Services, Business Layer with concepts of Object Oriented design, and database development in SQL Server.

Required skills include the ability to present at all levels of an organization and a strong drive for results. Analytical abilities, excellent written communication skills, internal and external negotiations experience, and the ability to formulate issues and recommendations clearly are required. The candidate should preferably have experience in interfacing with groups across geography.

Excellent cross-group collaboration and inter personnel skills are an absolute must. Must be able to work well under pressure and deadlines, and must be flexible and be able to manage ambiguity and uncertainty.

Core Job Responsibilities:
Project Planning: Drive alignment of scope, timeline, and resource ownership for each project/initiative
Portfolio Management: Develop an effective intake and management process to the requests made from both inside and outside our organization
Communication: Ensure appropriate level of awareness across the organization through effective yet concise timely updates
Budget planning: Manage budget for the projects in the portfolio
Successful candidates must have the following skills, experience, and qualifications:
A minimum of 6-10 years project management experience driving large, complex programs and solutions using both direct and virtual teams. Able to plan, organize and manage multiple complex projects simultaneously.
Knowledge of Engineering Excellence Best Practices
Knowledge of Microsoft technology and architecture concepts: Service Oriented Architecture (SOA), .NET web development, C#, SQL Server, Web Services, BizTalk
Ability to manage self and others through prioritization, scheduling, and pre-determined expectations. Able to self-start with minimal information. Solid experience defining and/or collecting technical requirements.
Ability to identify stakeholders, gather and clarify needs to ensure the required level of detail is captured.
Excellent interpersonal and leadership skills. Hold people accountable and motivate teams to perform at high levels.
Ability to assess needs and analyze problems and make appropriate recommendations and decisions quickly.
Strong written & verbal communication and presentation skills. Ability to create and present information at all levels of management.
Ability to work flexibly and independently to achieve results within the dynamic Microsoft culture.
Knowledge of the software development life cycle (SDLC)
A detailed understanding of the program management role within Microsoft and demonstrated results through practical application is essential.
BS/BA or MS/MBA in computer science or business management.
PMP certification is desired
Knowledge of internal Microsoft IT systems such as SAP/Feedstore, LIR, MS Sales,etc… is desired

MSIT:SMIT
RSA:Event


]]>http://www.microsoft-careers.com/job/Issaquah-Sr-Program-Manager-Job-WA-98006/1708699/170869917086992012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 788004-76482
Division: IT


Do you want to drive the solution strategy for one of the largest SharePoint installations in the world? Are you passionate about improving how Microsoft employees work, utilizing enterprise services such as My & Team Sites, Social, Video and Search? Do you want to be on the cutting edge of Cloud and Office 365 deployments?

The Collaboration Services team as part of Strategic Enterprise Services-IT is enabling Microsoft employees to be more connected and productive by building modern shared services for the intranet - creating leveraged investments and a showcase of Microsoft’s technology. This is critical to the overall group mission of delivering enterprise scale platforms, solutions and services to Microsoft employees and customers.


We are looking for an experienced Senior Principle Solution Manager to drive a comprehensive vision and strategy for collaboration services and related properties across multiple user experiences. As a member of the solution delivery leadership team, this individual is responsible for;

Develop product plans and long term solution strategy in partnership with the product groups and IT engineering including business opportunity analysis, business requirement definition, feature prioritization, and solution roadmap
Partner and influence stakeholders across business and engineering teams, embracing cross-boundary collaboration and driving win-win relationships and results
Translate business needs and associated programming and content strategy into detailed and up to date solution plans that assist Dev Teams in delivering the “right” capabilities to the “right” businesses
Envisioning: Solution Definition, Target Audiences, Value Proposition and Competitive Analysis of internal solutions
Execution and prioritization: cross team orchestration between Operations, Business, and Engineering to drive and coordinate delivery dependencies and drive prioritization
Management of a team of solution managers
Value realization of platform investments across the enterprise

REQUIREMENTS:

BA/BS in Business, Computer Science, or Information Systems, MBA - all desirable
10+ years industry experience including portals, workflow, communications, enterprise services, collaboration
Experience managing enterprise scale solutions and services
Working knowledge of Microsoft technology including but not limited to SharePoint (social, video, search), Cloud, Social

SESIT

]]>http://www.microsoft-careers.com/job/Issaquah-Director%2C-Solution-Management-Job-WA-98006/1771454/177145417714542012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 777618-69131
Division: Services & Support


We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777618 (3)

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1547525/154752515475252012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Buenos Aires, AR
Job ID: 763416-52900
Division: Services & Support

ARCHITECT

Standard Title: Architect Version Date: 4/30/2010
Profession: Services Reports to: Consulting Practice Manager

Job Profile (Short Job Description)
The Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include: • Providing customer guidance during product and services sales cycle • Playing a vital part in business strategy by providing internal practice management risk assessment • Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction • Growing the business through mentoring, talent pipeline development, and community evangelism § Driving operational excellence and innovation

Primary Job Functions
Responsibility/Activity Estimated Annual % of Time
Business: Relationship Management - Participate in area account team planning to drive solutions/design wins by performing risk management for the local practice 10%
Business: Opportunity Management - Participate with product and services sales teams to discover, diagnose, and deliver business value to the customer 10%
Business: Strategic Planning and Oversight - Uses experience to drive deep customer relationship and evolve a long-term customer strategy/partnership with Microsoft 10%
Business: Envision - Quantifies the needs of the business, delivers an appropriate strategy, champions required methodology, captures/reuses IP 25%
Business: Plan - Collates detailed designs, validates the solution will work and is deployable/maintainable, and ensures the solution maps to the architecture and solves the business problem 25%
Business: Solution Implementation Review - Shepherds project through delivery - attends milestone reviews, manages/mitigates escalations that impact/alter the vision of the architecture 20%



Candidate Profile
Qualifications
Area Qualification Description of What’s Needed
Experience What work experience is essential to the job? How many years of previous work experience would it typically take to gain sufficient experience in these areas to minimally fill this job role? No related experience 5 - 8 years of related experience
1 - 3 years of related experience 8 - 10 years of related experience
3 - 5 years of related experience 10+ years of related experience
What type of supervisory or management experience would be necessary to fulfill the job requirements, if any? Direct people management skills are a plus for this position as this position will need to indirectly manage project resources.
Education What education is typically required for the job? Required Preferred High School
Associate’s Degree
Bachelor’s Degree (B.S./B.A.)
MBA
Master’s Degree
Jurist Doctorate
Ph.D.

Field of Study (if applicable): § N/A
Professional Training and Certification § Must have a degree in Computer Science or Engineering, or equivalent work experience. § At least 8-10 years related IT experience. § Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management. § Must have a proven record of delivering business value. § Some business process and people management skills or related experience required. Role Specific Characteristics May Include § Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. § Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. § Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Knowledge, Skills, and Abilities Analytical Problem Solving Building Customer/Partner Relationships Confidence Cross-Boundary Collaboration Impact and Influence Interpersonal Awareness Services Project Management Strategic Insight Product & Technology Expertise Value Selling Dealing with ambiguity
Comparable Jobs (Optional Section)
Source Comparable Jobs How this job is similar to yours (job scope, experience, etc.)
Internal 1. 1.
External 1. 1.
Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 8-10 years related IT experience.
§ Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

LATAMJOBS
ARGENTINA:JOBS:SERVICES

]]>http://www.microsoft-careers.com/job/Buenos-Aires-Architect-Job/1407129/140712914071292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBuenos Aires, AR
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Ottawa-Premier-Field-Engineer-CA/1053194/105319410531942012-06-15Microsoftfull-timeUSDstarting0BSOttawa, CA
Are you ready to seize an opportunity to work with established and innovative enterprises in a long-term relationship?
Looking to work closely with top Line of Business and IT Executives in large Enterprises, to accelerate the achievement of business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT environment involving multiple platforms and technologies? Want to connect the solutions you envision to the business and measure impact to the bottom line of your customer? Interested in leveraging your abstract thinking skills and employing strong business and architectural skills to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role in the Enterprise Strategy business, you’ll deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives so that they align with their broader business goals in an innovative fashion.

You will provide industry proven practices and elevate the likelihood of successful integration of Microsoft technologies that may include integration and interoperability in a heterogeneous environment. In addition to building your own personal network of contacts, you’ll be provided an extensive network of colleagues with complementary competencies and whose expertise you can draw on to enhance the overall service provided by Microsoft to customers. The sections below identify the key areas and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business, what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups as well as many other teams and communities.

Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.

Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalog of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provide unique value.

Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.

Business-driven portfolio value management: The role takes a principled approach first to understand the customer’s needs and then to develop roadmaps of change that realize value from their Microsoft investment across a heterogeneous IT environment. Activities include:

Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

Orchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

Providing portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related initiatives.

Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

Creating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.

Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Architect may be called on by colleagues to contribute from their area of specialization in other large engagements or to work jointly with the Microsoft support team around specific customer initiatives.

Practice development: In this role you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development/knowledge transfer, and thru leading by example. In addition, opportunities exist to contribute to IP development and reuse initiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: In this role you’ll also have the opportunity to bring your years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both your local Microsoft business and more broadly across other Microsoft businesses.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

Business Value Analysis and Benefits Management

IT Portfolio Lifecycle Optimization

Organizational Change Management

IT Governance

Enterprise Architecture

IT-Led Business Innovation

Business Architecture

Information Architecture

Organizational Design

The Enterprise Architect understands interoperability issues and the strengths and weaknesses of platforms and products, and is able to provide a trusted voice at the decision-making table. With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a great grasp of business, technology and solutions.

Qualifications and Experience:

Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

At least 8 - 10 years related business and IT consulting experience

Must have a proven record of delivering business value from Information Technology at an executive level

Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

Executive-level interpersonal, verbal, written and presentation skills

Experience forming and leading virtual teams and collaborating across large matrixed organizations

Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan

Registered Retirement Savings Plan

Tuition Reimbursement

Employee Software Purchase Program

Fitness Membership & Subsidy

I Volunteer (5 Paid Volunteer Days)

Employee Assistance Program

And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a goodcompany- we aspire to be a great company. What will make us great is our commitment to our mission of enabling peopleand businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity

Enterprise Architect roles exist in 8 major cities in Canada including Calgary, Edmonton, Mississauga, Montreal, Ottwa, Quebec, Vancouver, Toronto

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Enterprise-Architect/1056169/105616910561692012-06-15Microsoftfull-timeUSDstarting0BSCanada - Non Location SpecificJob Category: Sales
Location: Moscow, RUSSIAN FEDERATION
Job ID: 779270-70445
Division: Sales

Principle Platform Executive-Public

Why does the Principal Platform Executive (Specialist) (PPS) role exist?
The Principal Platform Specialist (PPS) adds value by increasing Microsoft’s relevance with regard to the client’s mission and business critical applications, thereby increasing the penetration of our application platform products and our share of the customer’s wallet.

How does the Principal Platform Specialist role add value?
The Principal Platform Specialist is a senior leader with deep Industry Expertise, Large Opportunity Orchestration abilities, Senior Sales and Pipeline Management skills who can leverage his/her broad Business and potentially Technical acumen to bridge the gap between a business opportunity or challenge and a conceptual solution consisting of products and services from Microsoft and its Partners. The PPS is a recognized “go-to” resource by Customers, Partners and Colleagues within his/her Accounts and Industry affiliation

How is the Principal Platform Specialist (PPS) role unique from other roles?
The Principal Platform Specialist (PPS) role is unique in their approach to engaging with their customers. Armed with deep account knowledge and a long term vision, the PPS will be responsible for identifying, qualifying & leading sales opportunities related to business and mission critical applications in a given set of targeted customers. This will be done by leveraging a business centric selling approach with the CIO, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s), to shift their view of Microsoft to that of a credible, Tier 1 partner.

The PPS will be responsible for leading the creation of solutions, based on the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), in order to address the customer’s validated business challenges and initiatives. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins.

Candidate Profile
What work experience is essential to the job? How many years of previous work experience would it typically take to gain sufficient experience in these areas to minimally fill this job role?
8–10 years of related experience

What type of supervisory or management experience would be necessary to fulfill the job requirements, if any?
No supervisory or management experience is required. Extensive experience in working within virtual teams is required.

What education is typically required for the job?
MBA/Master’s Degree

Professional Training and Certification
Sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP), Six Sigma, ITIL, CMC etc. certification a plus, or equivalent experience, presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, business process consulting or automation, CRM (Siebel or other)


EUR:MSRU:SMSG:EN
EUR:MSRU:SMSG:RU
SALES:PPS

]]>http://www.microsoft-careers.com/job/Moscow-Pr-Platform-Specialist-Public-Job/1573049/157304915730492012-06-15MicrosoftSalesfull-timeUSDstarting0BSMoscow, RUSSIAN FEDERATIONJob Category: Customer Service & Support
Location: Washington, DC, US
Job ID: 782899-72929
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Development

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

This candidate should possess a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Washington-PREMIER-FIELD-ENGINEER-SharePoint-Development-Job-DC/1672429/167242916724292012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Houston, TX, US
Job ID: 773510-66037
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-ft; mstrt-store-pt

]]>http://www.microsoft-careers.com/job/Houston-Product-Advisor-Job-TX-77001/1493787/149378714937872012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 779372-70379
Division: Retail Stores


Inventory Control Expert
Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri




]]>http://www.microsoft-careers.com/job/Houston-Inventory-Control-Expert-Job-TX-77001/1569118/156911815691182012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Services & Consulting
Location: , , US
Job ID: 777619-69132
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777619

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1547430/154743015474302012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785887-74544
Division: Windows Division


Join the Microsoft Windows Live team, working on large scale Internet Services, at the forefront of Microsoft’s Software plus Services vision!

You will design and build a "Mega Scale" service in the Windows Live Web Communications group (Hotmail, Calendar, IM, Voice, Documents, Mobile, etc.). This isn’t just some large web-site. The service’s implementation ranks among the world’s largest and most cutting edge systems, spanning across data centers around the world. Come contribute to the core web application which comprises the bulk of the user experience, and innovate on what it means to communicate in the new millennium!

To give an idea on the orders of magnitude involved:
* 10 human operators
* 100,000 computers
* 1,000,000 disks
* 1,000,000,000 users speaking 100 languages
* 100,000,000,000,000,000 bytes of stored data (100 petabytes)

This position requires a deep interest in web development and web security, and strong knowledge of distributed computing concepts such as: fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, and scalability.

Candidates must have a thorough knowledge of web development technologies like JavaScript, CSS, HTML, and ASP.Net, and a modern garbage collected language such as C# in addition to strong writing and communication skills.

Do you want to change the way people use the Internet? Do you want to impact half a billion people-overnight and multiple times per year? Do you want unrivalled experience working with one of the largest and most popular distributed systems in the world? Come join us!

W:WL
WC:Dev
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-SENIOR-Software-Development-Engineer-%28SDE%29-Job-CA-94035/1733904/173390417339042012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 784213-75312
Division: Corporate Research & Development

Structured storage is the foundation of our cloud computing platform, and the Midori incubation is developing a next-generation storage engine to support powerful new application models. With serializable isolation of a hundred million transactions per day over huge amounts of un-partitioned data, our structured storage incubation will let developers run OLTP and ad-hoc OLAP queries at scale without knowing the difference.

Midori is tackling the most exciting problems in cloud computing and big data platforms, with advances in operating systems, programming languages, networks, and security. We're rethinking computing from the ground up, and incubating ideas with the potential to transform our industry. We work independently of Microsoft's product groups, pursuing strategic opportunities that may be initially impractical for existing products due to legacy demands and business commitments. We run like a well-funded startup within Microsoft.

As a software developer on our cloud storage team you will be responsible for the design, implementation, testing, and performance of distributed storage features for our multitenant data processing platform. You will write code in a language like C# that has the performance characteristics of C++.

Successful candidates will have:
•Experience with SQL Server, SQL Azure, Windows Azure Storage, or other established storage systems.
•Knowledge of transaction processing and the proven ability to innovate in a fast-paced environment is required.
•Background with traditional systems level development is highly desirable.

Additional desirable, but not mandatory, skills include:
•Familiarity with C# and managed runtimes
•Background building distributed systems or implementing consensus algorithms
•Knowledge of scalable networking technologies, or experience with large codebases.

CR:SBG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Startup-Business-Group-Job-CA-94035/1750562/175056217505622012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 773352-65978
Division: Online Services Division


Ranking & Intent finds the best 10 results for every web search query. We aim to do this better than anyone, including Google.

Does it make you mad when you can’t find what you want on the web? Even madder when you realize you’re getting generic search results obviously generated for the “typical” user? You’re not typical! Search engines should be smarter and cater to your specific needs. That’s where you come in.

As a part of our team, you’ll work on personalized Search efforts, and hone in on specific user context to retrieve better search results. We’re laser-focused on improving end-user relevance by developing new approaches to better capture the individual user experience. We ship high quality code and machine-learned rankers at a rapid pace, and are constantly experimenting with cutting edge techniques.

You will be asked to take on some big challenges. Specifically, you’ll invest your time in three key areas:
1. Building scalable, robust platforms to support personalized ranking of search results for millions of daily Bing users.
2. Improving the agility across multiple teams by driving improvements into our experimentation platforms; in a nutshell, we drive down the time to ship new improvements to the product.
3. Experiment with radical techniques to increase the breadth of personalized signals to grow the number of queries we personalize.

You definitely won’t be disappointed. Come check us out.

QUALIFICATIONS:
We expect candidates to have a range of skills, typically including:
4+ years designing, developing and shipping software
Practical knowledge of modern C++ and/or C# and equivalent programming skills
Strong algorithmic, data design, documentation and coding abilities
A BS degree in CS; MS/PhD preferred
Experience in information retrieval, machine leaning or data mining preferred

O:Bing
BingAM
XBNGXDV:ANMA*LI
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1493772/149377214937722012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 773985-66809
Division: Marketing


There are few jobs which are completely fun, inspirational and mission critical all at the same time, and now one of those few positions is available! Do you have what it takes to create a connection with millions of US students, driving usage of our platform and tools in high schools, colleges, and universities? If you have the smarts, talent, and creativity to really understand how to reach and excite this audience of technical students, come join us on our quest to build the next generation of IT Professionals and Developers and grow our ecosystem of future partners, customers and employees.
This highly visible Student Audience Marketing Manager role is for candidates who demonstrate strong strategic leadership, excellent cross company and partner collaboration and a proven track record of driving results.
Key Responsibilities include:
- Drive US messaging and communications strategy for student audience initiatives
- Perform industry, competitive, and segmentation based analysis.
- Drive perception shift and adoption through cutting edge marketing at scale.
- Work within our marketing channels team to orchestrate online and offline experiences including social media, and develop key partnerships that drive relevance with student audiences.
- Develop an audience relationship marketing model for students from high school to higher education to professional, and use this to drive insight and inform campaign decisions.
- Leverage cross group connections inside Microsoft to add scale to your efforts. Manage communication and coordination with multiple teams within Microsoft
Drives the US strategy of core student programs (Imagine Cup/DreamSpark/Students2 Business)
If this sounds like a compelling marketing challenge, then we’d like to hear from you! Our ideal candidate will have:
- A strong drive for results, with the ability to manage independent and take calculated risks.
- A demonstrable, successful, history of building marketing strategy/execution- using online and offline tactics to reach goals.
- An affinity for our youthful (ages 14-26) customers and a passion for deeply understanding the key demographics, lifestyles, habits and practices of students and the ability to translate this into informed campaign decisions and effective communications
- At least 7 years of experience in product /audience marketing - incl. campaign and budget management.
- Outstanding interpersonal skills are also required. You need to be decisive, action-oriented, and be able to motivate, inspire, and lead cross teams to leverage resources effectively.
Previous audience/youth/consumer/developer marketing experience preferred. A BA/BS in Business, Marketing or Computer Science is required, MBA preferred. The position is located in Redmond, WA.
Specific Microsoft competencies we’re looking for:
Strategy Leadership: The ability to understand a complex business, different audience perspectives and growth levers in order to formulate a sound strategy that will maximize business impact
Integrated Marketing Excellence: The ability to plan and implement integrated marketing campaigns that reflect the right marketing mix and cross discipline integration.
Impact and Influence: The ability to influence and work effectively across organization boundaries to achieve a desired business outcome when there is no clear “ownership” of an issue
Cross Group Collaboration: Proven success as an excellent collaborator across multiple groups on complex multi-faceted business issues. MKG:BMO
PPM2
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Bellevue-Sr_-Aud_-Marketing-Mgr%2C-Studen-Job-WA-98004/1505568/150556815055682012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 777162-68883
Division: Services & Support


We are looking for only the very best Data Center Solutions / Hyper-V experienced Consultants to join our elite team, to take responsibility for guiding customers in the architecture, design and implementation of Datacenter architectures and solutions within large Enterprise environment scenarios with an emphasis on Hyper-V and the System Center suite. The ideal candidate should exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments, to create a compelling image of Microsoft and its products for our customers.
MCS Consultants have to be the most innovative and creative professionals in the business - our customers demand it - with the deepest technical skills gained through hands-on experience on enterprise scale applications and systems. And while our team has proven experience and expertise across the breadth of Microsoft technologies, each member represents a Point of Excellence in his/her own unique technical area of specialism.
We are actively seeking a Senior Consultant who specializes in Hyper-V Datacenter Solutions built on top of the Microsoft Windows Server Platform, and managed with System Center. The consultant must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. Strong leadership and the ability to professionally represent Microsoft in challenging customer environments are required. Also required are strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organizational, time management, project management and negotiation skills are necessary. Understanding of competitive technologies enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.
Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:
- Demonstrated consulting skills and excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different frameworks that may be used by our customers.
- Large datacenter enterprise deployment experience in complex heterogeneous environments
- Deep knowledge and demonstrated success in Hyper-V, VMWare, ESX and/or Citrix XenServer solutions
- Deep knowledge of System Center Virtual Machine Manager and System Center Operations Manager.
- Experience with System Center Configuration Manager, Service Manager, Data Protection Manager, or Opalis is also highly-desirable.
- A solid .Windows Scripting Host programming background.
The ideal candidate will also possess the following qualifications:
- Experience with technical project management.
- Good working knowledge of these technical areas: Directory Services, Networking - Microsoft Active Directory®; PKI, automated management and scripting, Active Directory Security, Internet Authentication Service (IAS), Remote Access, Active Directory Application Mode, ISA server or TMG/UAG, Network Access Protection.
- MCSE and ITIL certifications required within 6 months of joining the team.
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6+ years relevant work experience. We are looking for experienced individuals located in the US to be a part of this exciting team. Travel is an integral part of this position as are high levels of recognition and visibility.
SS:ES
777162 (2)

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1544125/154412515441252012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Germany - Non Location Specific, DE
Job ID: 775495-69548
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.

Start Date: ASAP
Location: Bucharest
Contract: Outsourced Employment Contract

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;


TECHNICAL REQUIREMENTS

Design, administration and/or support experience with Microsoft Exchange (5.5, 2000, 2003 or 2007)
Knowledge of Microsoft Exchange concepts like Mailbox Databases, Mail Routing, Virtual Servers, Address Books and Lists, Recipient Update Services, performance tuning and hardware design, Public Folders, migrations and interop between different Exchange versions, clustering, messaging protocols
Knowledge of Active Directory and TCP/IP Networking
Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions
Familiar with troubleshooting tools like ExBPA, Perfmon, Network tracing
Knowledge of messaging systems (Exchange competitors) eg: Lotus Notes, PostFix, QMail, etc


OTHER REQUIREMENTS:

Strong working knowledge of English and French (verbal and written) it’s a must;
Communication skills in international environment;
Willingness to improve technical skills and language skills;
Customer-oriented attitude.

JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Medical program
Lunch vouchers
Mobile phone and laptop
Competitive salary package

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Exchange-Support-Eng-French-Job/1553199/155319915531992012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Sales
Location: Houston, TX, US
Job ID: 779374-70366
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Houston-Assistant-Store-Manager-Job-TX-77001/1569176/156917615691762012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 791932-79381
Division: Sales


DYNAMICS Regional Partner Technology Advisor (PTA) for Dynamics ERP Products - South Central Area.

The Central Region PTA team is looking for a highly motivated, self-starter who is passionate about identifying ERP Solutions to solve complex business challenges. This position reports to the PTA Manager for the Central Region. The Dynamics Specialist Sales Team is responsible for driving sales of Microsoft Dynamics solutions into the Enterprise and Upper Midmarket segments, as well as support partners who are brought into opportunities in these segments. Also, the Dynamics Partner Technology Team supports through-partner sales in all segments, including the Small & Midmarket, by ensuring their readiness and enablement.
Microsoft’s Small & Midmarket Business & Partner Group has the joint responsibility to grow Microsoft Sales and Customer & Partner Experience in the Midmarket depth customer space through an indirect sales model.

This Regional Partner Technology Advisor candidate should:
Have a strong knowledge of DYNAMICS ERP products or a competitors ERP system and know the competitive landscape. Domain expertise centered on Manufacturing, Distribution, Retail or Service highly desirable.
Have knowledge of and the ability to plan and deliver technical competence training to both internal and partner teams. Including, new version releases, product demo skills, solution selling and domain or vertical expertise required to close a deal.
Have knowledge on Partner management
Possess the ability to speak knowledgeably and persuasively with senior customer technical leadership, as well as the ability to effectively communicate with senior business leaders by articulating and bridging technical and business gaps
Have the ability to discern what questions customers and partners are not asking, and lead them in that direction --effectively identifying and walking the customer through their "pain chain"
Background in high value selling techniques and what drives a successful sales engagement.
Possess the ability to assist the Director of PTA Team in judging the technical training needs of the Region and Area Technical Specialists
Have knowledge of what is going on Functionally and technically throughout the Region and DYNAMICS Business Group in order to leverage good ideas and best practices within the Central region Areas
Have the ability to win the trust and respect of senior decision makers by demonstrating our ability to meet their needs with a better ROI, and to become a “go to” ERP expert in the Central Region
The ideal candidate should have a broad background including mid-market partner sales solutions and implementation; technical breadth across solutions in the mid and upper mid market applications; strategic planning, risk analysis and business justification; and CXO contact capabilities. The ideal candidate will have a BS/BA degree or. The candidate will ideally be located in Dallas or Houston, TX. This position require a significant amount of travel based on the needs of the position and must be located close to a major airport. Domestic travel could easily average 30-50%.

Sales:SMSPG

]]>http://www.microsoft-careers.com/job/Houston-PTA-Dynamics-ERP-Job-TX-77001/1833384/183338418333842012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788890-77192
Division: Interactive Entertainment Business

The Xbox Console Architecture team is hiring for a Principal CPU Architect position. The team is responsible for defining and delivering console architectures from conception through implementation.

The responsibilities include architecture analysis, key technology selection, architecture specification, communication and collaboration with extensive Microsoft teams and partner companies.

The ideal candidate should have a broad background in computer architecture in CPU architecture and have a working knowledge of how OS, driver and application code is designed and impacted by state of the art PC and/or console designs. The ideal candidate will have be the lead architect and/or implementation lead of SoC chip/memory hierarchy designs, GPU designs, or CPU designs. The candidate must have taken designs from investigation to end-customer shipment during their career.

Great communication and cross-group/company collaboration skills are a must. BS in computer technology related field required. 10+ Industry experience preferred.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-CPU-Architect-IEB-Hardware-Xbox-Console-%28788890%29-Job-CA-94035/1784922/178492217849222012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793767-80561
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $70 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

Do you love to develop innovative and engaging experiences? Are you ready to revolutionize the world of Display Advertisement - the fastest growing segment of online advertising - and move Microsoft from being the underdog to a leadership position? To leapfrog the competition and grab a much bigger slice of a $30 billion pie, we want to change the perception of advertising in the minds of consumers from one of necessary evil to one of positive delight by delivering brand-new engaging, fun, interactive, and personalized experiences that can be seen across devices and form factors (e.g. Windows 8, Windows Phone, Xbox, tablets and other devices). This “appification” of the Web in which ad experiences are interactive and enable users to accomplish their tasks is called Advertising 2.0. Our team is at the center of this metamorphosis and is chartered in re-imagining the Win 8 ad experiences and how they get created at scale.

To lead this effort, we are looking for an outstanding senior software engineer to join the ranks of our team and help make the next generation of ad experiences a reality. The ideal candidate is an exceptional software engineer with passion and experience in developing clients of large-scale Web applications.

Roles & Responsibilities
- Collaborate across the organization on feature definition and scoping, and on defining robust Engineering Fundamentals
- Provide technical leadership to a group of talented software engineers with constant improvement methodologies in mind.
- Partner with Developers, PM, Test, Research and Operations peers as well as other advertising product teams in order to deliver a state-of-the-art next-gen Ad experience platform.
- Analyze risks and compromises and make suitable tradeoffs-
- Drive on-time delivery of high-quality software releases in a fast-paced environment

Skills & Qualifications
- Proven ability to design a large product as technical leader and take it through all phases of the software development life cycle, resulting in high-quality software, delivered on time.
- Proven track record in creating innovative engaging interactive consumer experiences.
- Outstanding technical problem solving skills and a passion to solve hard problems.
- Strong software design and coding skills
- Passion for new technologies, quality, and customer satisfaction
- Excellent communication and cross-group collaboration skills

Experience Required
- Leadership experience shipping products or services over multiple development cycles required
- 3+ years of professional software development in web application or services
- 7+ years of industry experience in software development
- 3+ years of experience working with web technologies such as JavaScript, AJAX, JQuery, CSS, HTML5, Silverlight, ASP.NET MVC or WCF.
- BS or MS degree in Computer Science or related technical discipline

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XADSXDV:JABE*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Ads-Platform-793767-Job-CA-94035/1866057/186605718660572012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 793237-80393
Division: Online Services Division

Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights.

What we’re building:
The AdCenter Contextual advertising team is building a state-of-the-art ad delivery system that is designed to show the most relevant ads to the millions of users who visit Microsoft, Yahoo and other web pages and the ever-growing list of people using Windows Phone 7 devices.

How we are building it:
We recognize that to be competitive in today’s services markets you have to be able to move quickly to respond to the ever-changing marketplace. We deploy new functionality every few weeks and we’d like to move even quicker. New features and improvements are tested on slices of our traffic and proven for effectiveness before being rolled out to all users. Not all changes are worth keeping, but that’s OK.

How we test software:

We believe that features aren’t complete until the automation to validate them is also complete. We believe that those features should never be allowed to break any of our existing test cases. We believe that the best test strategy is one that doesn’t require a hand-off to validate a set of changes. We believe that test cases from inception to regression should be tracked in source code. We believe that software that passes all of our automated quality gates should be able to be deployed to production. We are constantly looking to improve the efficiency of our testing system and methodology. We aren’t done improving until we can validate and ship to production any set of changes, features or bug-fixes in hours, not days, weeks or months.

Who we are looking for:
- We are looking for SDET’s who really love the technical and programmatic side of their jobs. Who would rather code than execute a manual regression pass.
- We are looking for engineers who see inefficiency and want to make it go away.
- We are looking for people who love to examine problems, design and prove solutions.
- We are looking for testers who strive to make their development team as efficient and effective as possible.

If all of this sounds like a good fit for you, then join the Contextual Advertising team at Microsoft. We’re looking for testers to help our team build a more relevant, targeted, task based and social ad system. Our team is located entirely in Silicon Valley.

The Contextual Advertising team is Microsoft’s counterweight to Google’s AdSense program. We analyze the content of pages across the web to determine which ads would be most relevant for each page we see. Having completed the search deal with Yahoo, we now have a much bigger base of search advertisers to draw from and big plans for how we’re going to dramatically grow this business over the coming years.

The Contextual Advertising problem space encompasses some of the biggest & most comprehensive problems in Computer Science including Machine Learning, Data Mining, Big Data, Large Scale Distributed Computing, Geographical Scale, Service Deployment and Management. Further there are large Mathematics and Economic problems like Optimization, Probability Theory, Auction Theory, Game Theory, and Behavioral Targeting. Most of these problems require fast moving development and experimentation which will stress the ability of the Test team to ensure quality in a fast iterating environment.

Primary responsibilities for this position include:
- Analysis of current and future needs of our end-to-end testing infrastructure with an eye towards identifying the most pressing needs of this system. The overall goal of this analysis is to build systems and processes that allow us to ship high-quality improvements to our services as frequently as possible.
- Design, create and manage the test infrastructure with proper risk analysis to balance agility and stability. Help the team with the automation effort by using, leveraging and porting tools developed by other team members and/or other OSD or Microsoft teams to dramatically increase automation coverage, reduce costs, and raise the quality bar of every line of code that is checked in.
- Analyze, investigate and triage the issues uncovered by testing.
- Assess testing areas, determine proper testing needs for ongoing releases, create and manage test plans for new releases.
- Work closely with program management, developers, operations and partners to prioritize and deliver new versions of our services.
- Work with Operations to ensure quality deployment of the service to our production environments and help ensure a very high level of quality of service.


Qualifications include:
•2+ years of experience with automation, test frameworks, TDD, and end-to-end testing infrastructure
•A bachelor’s degree or higher in Computer Science or a related field of study.
•2+ years of C# development is preferred, Java is acceptable.
•1+ years of writing detailed specifications

O:MA
XADSXTS:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test-II-AdCenter-793237-Job-CA-94035/1860679/186067918606792012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Customer Service & Support
Location: Canada - Non Location Specific, CA
Job ID: 761483-46184
Division: Services & Support

Premier Field Engineer - Sharepoint

Role Description
The Premier Field Engineer provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

Technical Qualifications
The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.

Required Skills
Technical proficiency in all areas of SharePoint Products and Technologies
Advanced knowledge of IIS
Advanced knowledge of SQL
Deep understanding of ASP.NET
Proficiency in scripting
Advanced exposure of PowerShell
Advanced knowledge of available SharePoint farm topologies
Basic knowledge of Content Management Server, Project Server, InfoPath Forms Services, and data access technologies
Ability to provide exceptional customer service in politically charged environments
Preferred Skills
Strong understanding of .NET development
Knowledge and demonstrated technical proficiency in user and/or kernel mode debugging
Experience in 3-tier software design and implementation
Proficiency in preparing technical documentation
Demonstrable experience of cross group collaboration and technical leadership
Exposure to competing technologies

Responsibilities
Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.
Professional Qualifications
Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French strongly preferred.
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.

Additional Notes
Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Tuition Reimbursement
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity
CA:SMSG

]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-Premier-Field-Engineer-%28PFE%29-Sharepoint-Job/1367855/136785513678552012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Customer Service & Support
Location: United Arab Emirates - Non Location Specific, AE
Job ID: 777896-69306
Division: Services & Support



Posting Job Title
PFE Security

Standard Title
Premier Field Engineer

Job Description
Premier Field Engineer - Security

Role Purpose:
- To provide Onsite Support Services and Incident Prevention Services to Microsoft Premier Customers.
- Build very successful relationships with your customer through the delivery of a high-quality technical engagement in a
specific technology area.
- Delivery of an excellent service is essential to promoting the Onsite services as the most customer focused offering
available.
- The engagements may be short-term demand-led or longer term engagements with a dedicated customer.
- Team/ Department Mission As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services
organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers.
- The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage.
- The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical
situations.
- Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific
product or Technology area.


Key Accountabilities:
- Use an adequate technical expertise in troubleshooting to support reactive cases.
- Deliver proactive onsite support and knowledge transfer to the customer.
- Drive on preventing incidents during your customer visits.
- Deliver SKU services and customized workshops.
- Drive high customer satisfaction on GTSC support incidents.
- Maintain deep knowledge of latest products and configurations of Enterprise Customers by continuously increasing
technical knowledge.
- Achieve high levels of customer satisfaction.
- Deliver technical workshops, presentations and documents.
- Maintain your accreditations.
- Collaborate with Microsoft teams to deliver a high quality service.
- Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution.
- Manage customer expectations and deliver a service in line with contractual obligations.
- Develop and deliver new services to exceed customer expectations.
- Take responsibility for the Microsoft engagement and your own self development.
- Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.


Key Success Criteria:
- Achievement of personal and team objectives.
- Customer and account team feedback.
- Ongoing feedback through appraisals - Regular 1:1s with team manager - Yearly formal review - Alignment with Microsoft
values.


Knowledge, Skills and Experience:
- Face-to-face customer engagement skills.
- At least 7 years experience supporting Enterprise customers with. Excellent written, oral and presentation skills.
- Strong English and French Languages.
- Awareness of corporate environments and their business requirements.
- Strong experience with Security.
- Strong experience with MS Windows 2000 and/or 2003, 2008 servers.
- Understanding of the following technologies is desirable:
- MS Cluster services; Terminal services, networking technologies


Personal Attributes
- Demonstrated aptitude for providing exceptional customer service Strong team participant and involvement in team
workload and activities.
- Integrity and honesty
- Open and respectful with others
- Willing to take on big challenges
- Passion for customers, partners and technology.
- Accountable for commitments, results and quality.
- Self-critical, questioning and committed to personal excellence.


Qualifications:
- MCSE certification plus Security experience is a MUST.
- CISSP Certification is preferred.
- Degree qualification or equivalent experience.
- ITIL/Service Management experience or 3rd level support experience.

- Special Requirements/Additional Information e.g. Language skills
- The majority of time will be spent on customer sites.
- Therefore the following requirements are essential :
o Full driving license
o Ability to travel
o At least 4 days per week at customer site.
o Availability to work outside of business hours when required as agreed on before.

]]>http://www.microsoft-careers.com/job/PFE-Security-UAE-Job/1549902/154990215499022012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSUnited Arab Emirates - Non Location Specific, AEJob Category: Sales
Location: Serbia - Non Location Specific, RS
Job ID: 780098-71015
Division: Sales


Key Responsibilities
To drive sales opportunities with the ISV, connecting to sales engines and processes in both SMSP and EPG, focused on Azure, SQL Enterprise Ed and SharePoint.
To articulate new Microsoft business priorities to the partner which helps them take the lead in preparing for relevant area readiness. This gives the partner the competitive edge with early adoption to new technologies to stay ahead of the Competition (Azure, SQL Enterprise, SharePoint)
To support partners in mid to long term business planning as well as capacity planning through PBPs (Partner Business Plans - what you are committing to do within the fiscal year).
Together with the partner, drive the development of the Partner Solutions Plan - the sales execution framework in a given fiscal year. This sets up the sales engagement framework between Microsoft and the partner.
Be the internal broker in order to support the partner with the required resources when needed - including resources needed to help in the sales cycle in order to close deals.
The ISV PAM needs to work with the ISVs to build applications for the future of the Microsoft platform business while driving sales today with partners, focusing on their quota, pipeline management and actually selling with the partner.
Engaging and making connections with neutral and competitive technology focused communities and influencers.
Participating actively in the local developer community through blogs, newsletters, meetings and other activities.


Requirements:
5 - 8 years of related experience
University degree preferred (Marketing, Business, IT)
Experience with Solution Selling - understanding the business needs of the partner and how the technology helps the end customer and solves their needs.
Demonstrated hands-on software development experience with current and emerging Web/Windows technologies is required; .NET Framework and Visual Studio + other Microsoft technologies such as Azure, SQL Server, SharePoint, Smart Clients, Microsoft Office, etc.
Passion for driving results and seeing projects through to completion
Ability to interface with partners at all management levels
Knowledge of sales management, negotiations, marketing, planning and development
A blend of passion, optimism, customer advocacy, curiosity and creativity
Superb communication and cross-group collaboration skills
Proven track record of delivering high quality presentations
Fluency in English language
Experience using non-Microsoft technologies (PHP, Flex/Flash, Linux, Eclipse, Java, Ruby) a plus

]]>http://www.microsoft-careers.com/job/Serbia-Non-Location-Specific-Partner-Account-Manager-ISV-Job/1602532/160253216025322012-06-15MicrosoftSalesfull-timeUSDstarting0BSSerbia - Non Location Specific, RSJob Category: Software Engineering: Development
Location: Aliso Viejo, CA, US
Job ID: 785748-76859
Division: Server & Tools Business

Delivering solutions through appliances is one of the top trends in technology today. Do you have experience or do you want to build expertise in this space? Appliances are the future! Are you ready to help shape the future?

The SQL Server division is building a state of the art Data Warehousing Massively Parallel Processing database appliance - SQL Server Parallel Data Warehouse (PDW). By integrating hardware and software, and balancing for optimal performance; loading, querying and managing hundreds of terabytes of data in data warehouses will become a mainstream scenario. We are seeking an enthusiastic, highly motivated software design engineer who is passionate about building mission critical, high performing, scale-out solutions.

As a member of the SQL Server Data Warehousing development team, you will be responsible for the architecture, design, and development of key pieces of the parallel database solution. Examples include distributed query processing and execution, transaction management, workflow coordination, and security; as well as strategic and ground-breaking innovation to position SQL Server and Microsoft as the top provider of end-to-end data warehousing solutions. Your work will have direct impact on functionality, security, performance, scalability, manageability and supportability of the SQL Server Parallel Data Warehouse platform and will benefit a key strategic customer base. As part of our growing team you will have the opportunity to directly contribute to improving our processes and culture in a way consistent with a world-class professional engineering organization.

The ideal candidate is a highly motivated individual who is willing to take on challenging initiatives, capable of working both independently and with others as a team, and able to follow through to deliver results.

Qualifications include:
- Minimum 5 years of commercial product development experience.
- Minimum 2 years of experience developing systems-level code, OS or scalable servers/services.
- B.S. or M.S. degree in Computer Science or equivalent experience.
- Solid architectural skills backed up by implementation experience.
- Multithreaded and parallel programming experience is required.
- Excellent communication and collaboration skills with proven technical leadership skills.
- Proficiency in C# (preferred) or C++, SQL Server, experience in compiler construction and a background in SQL query processing and optimization are preferred.

If you are driven by leaving a mark on the world through the products you develop, then this role is for you!

ST:SQL


]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Software-Development-Engineer%2C-Senior-Job-CA-92653/1778966/177896617789662012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 793551-80387
Division: Services & Support


Are you a driven, self-motivated person who wants the challenge of providing a high-quality customer support experience, while at the same time leveraging technology and best practices to reduce customer service costs and maximize quality? The IVR Project Manager will work with cross-functional teams across Customer Service and Support (CSS) worldwide, as well other teams within Microsoft, to deliver IVR solutions to support phone-based customer self-service and accurate call routing. Integration with other elements of the overall customer support experience, such as online and unified communications (UC), will also be considered and leveraged as appropriate.

Primary Job Responsibilities
The successful candidate will carry out the IVR business strategy and vision through successful planning and execution of IVR projects. This will include development, testing, deployment and training for new IVR releases, in partnership with IT and third-party vendors. The IVR Project Manager will develop project plans containing estimates for scope, schedule, resources, dependencies, assumptions and risks in order to guide efforts. They will actively engage and drive cross-functional teams to carry out projects, and will take an ownership role in defining and leading acceptance testing and deployment efforts. The IVR Project Manager will actively track status, drive resolution of issues and manage risks. They will own communication of IVR project status from initiation through deployment to the project team, key stakeholders and management.

Qualifications
The ideal candidate will have a Bachelor’s degree and 3-5 years of experience supporting IVR/Voice Self Service strategy and implementation. Relevant telecom experience is also highly desired for this role. Work experience should include demonstrated understanding of IVR/Voice Self Service functionality and solutions. The candidate must demonstrate and apply an understanding of target customer needs in an ambiguous and fast moving environment, and must actively anticipate, identify and develop solutions to potential issues. The candidate must have the ability to build trust, facilitate consensus building across diverse groups, drive change management and demonstrate excellent written and verbal communication skills. The candidate must have the proven ability to remove obstacles and drive for closure on decisions in order to deliver projects in a technical environment. The candidate must have a customer service attitude, ability to pull together teams of diverse individuals, strong time management skills and be a results driven self-starter.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS


]]>http://www.microsoft-careers.com/job/Issaquah-IVR-Project-Manager-Job-WA-98006/1860620/186062018606202012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Sales
Location: Washington, DC, US
Job ID: 788555-76839
Division: Sales


The Microsoft Federal Health and Benefits Team are seeking an Account Executive for the United States Federal Government’s Department of Veterans Affairs (VA). This particular role will require extensive travel, as the main responsibility will be to cover the VA field office locations. This role will be an integral part of the larger Microsoft Federal VA Team which is comprised of a VA Senior Account Executive and a large Microsoft Consulting Services presence, and will include all sales responsibilities to the VA’s Veterans Integrated Service Network, or VISNs, of which there are approximately 23 within the United States.
This role requires an individual with passion for our Veterans, one that also possesses a proven sales background. The ideal candidate will have current sales experience with the VA, a broad understanding of the Microsoft technology offerings, and preferably, a comprehensive understanding of the US Federal Government healthcare situation.
Because this role requires detailed strategic and tactical planning, the candidate needs to have shown a successful track record with this type of activity. Self-motivation, as well as being able to work within a team environment is paramount. This opportunity will allow you the ability to be a recognized contributor to one of the most visible U.S. Federal Government departments in the world, the Department of Veterans Affairs.
The VA is a progressive organization that supports one of our most important functions within the U.S. Federal Government, providing services to our Veterans. This account has the highest priority within Microsoft and is one of our largest and most important customers. As a result of that fact, this role will require interface responsibilities with the highest level of officials in both the VA and Microsoft, as well as with other Senior Officials associated with this organization, like Representatives from the US Congress, other Microsoft Partner Executives and many more. The ability to successfully navigate the large organizational structure of the VA and to create superb customer relationships is a must with this world class selling role. A track record of having had a successful experience with this type of relationship building is critical.
The US Federal Government Healthcare situation is on the cusp of significant change and the Department of Veterans Affairs is an integral participant in impacting this change. The VA Account has ties to the Department of Defense Health Affairs, the Department of Health and Human Services, the Social Security Administration and other Federal Government and non-Federal Government entities. The ability to work within a multifaceted environment, one that includes a very dynamic team that is proactively impacting the direction of healthcare, is available today.
The Microsoft Federal VA Account Executive selected will have at least a BS/BA degree and/or 10 years of relevant work experience. Travel demands will be as high as 80%, in order to meet the demands of our customers and our business goals. The position location preferred, is the Washington, DC area, but the location of the employee is not as important as the ability to accomplish the job. The critical mass of the VA Team is located in the DC area, but there are other Team Members that are spread throughout the US.

MSUSJOBS
SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-ACCOUNT-MANAGER-Job-DC-20001/1778949/177894917789492012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 789570-77359
Division: Services & Support


Microsoft Consulting Services is looking for an Infrastructure Consultant (SC) who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. The successful candidate will build upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

The ideal candidate should have:
- A degree in Computer Science or Engineering, or equivalent work experience.
- 5-7 years of experience with Microsoft platform products including the Windows NT/2000/2003/2008 Operating System.
- Experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Infrastructure configurations.
- Significant work experience involving technical consulting, systems development, systems deployment and a proven record of delivering business value.
- A deep understanding of markets, US Government customer and partner business and IT environment; have the background to provide leadership in business and demonstrated effectiveness in consulting and client management; creating architecture and deploying technology to solve business problems
- Industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
- Windows Server 2003/2008, Active Directory infrastructure experience is a must have. Knowledge and understanding of Exchange Server 2003/2007, OCS, SCCM, SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both IT Infrastructure Design and Deployment and Business Development.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.

Location: Washington Metro Area
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Infrastructure-Consultant-Active-Directory-Washington%2C-DC-Metro-Job-DC-20001/1789041/178904117890412012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Customer Service & Support
Location: Washington, DC, US
Job ID: 780214-78842
Division: Services & Support

SPS PREMIER FIELD ENGINEER
greater Washington DC area
The purpose of the SPS Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.
Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. You must be available for travel dispatch 24x7x365.
Qualifications:
The PFE position requires a long list of technology experience or demonstrated understanding of these technologies.
•Solid understanding of the Microsoft Windows platform.
•Solid experience/knowledge of SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007
•Knowledge of Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies.
•Exceptional customer service, problem solving, and communication skills
•Ability to work in a team environment.
•Technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals.
•Ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team.
•Ability to work independently and as part of a team.
•Hold or be able to obtain a US security clearance
•US citizen

Preferred:
•Practical user mode debugging
•MCTS in SharePoint Technologies or other applicable advanced certification
•Strong business background in Fortune 500 and/or experience with systems technology consulting firm

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE
Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Washington-PFE-SPS-Job-DC-20001/1820711/182071118207112012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSWashington, DC, USJob Category: Customer Service & Support
Location: Houston, TX, US
Job ID: 788912-77104
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Preferred Location: Houston

In some cases, the position can also be located in another major city in the Central US including Chicago, Minneapolis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, St Louis, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Houston-PREMIER-FIELD-ENGINEER-PlatformsActive-Directory-Job-TX-77001/1782570/178257017825702012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSHouston, TX, USJob Category: Customer Service & Support
Location: Houston, TX, US
Job ID: 780525-71307
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server

Preferred Location: Houston.
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.

Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should posses a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Houston-PREMIER-FIELD-ENGINEER-SharePoint-Job-TX-77001/1611818/161181816118182012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 791191-78763
Division: Sales


A Services Executive must have superior, expert business development and business management skills within the Consulting industry. They should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is essential and strong services business knowledge is required. This individual must be able to understand and articulate Microsoft strategy and vision to a variety of audiences. Knowledge of Enterprise Services Frameworks is preferred.
Other primary job Responsibilities include:

Relationship Management: Broadening and deepening relationships and understanding the customer, the industry, and the competition. Execute strategy planning, target account profiling and development resulting in: Services growth plans; lead and opportunity identification; coordinated and integrated Enterprise and Partner Group (EPG) account plans. Create access to customer ecosystem and be considered a trusted advisor
Opportunity Management: Managing opportunities through the sales stages in the sales process: prospect, qualify, solution, proof, close, and oversee deploy, and support. Own the sales cycle for Services opportunities end-to-end and involve delivery management proactively in complex deals.
Business Management: Sales strategy and account planning, financial results planning, pipeline management, integration with Service Line marketing.
Customer/Partner: Retaining and satisfying customers through driving Customer and Partner Experience (CPE), attaining sales location Consulting and Premier top box Customer Satisfaction (CSAT)
Integration: Working across Microsoft business groups or disciplines e.g. EPG, ATUs, Consulting Delivery Management, and Support Delivery Management. Stay connected during delivery stages of key engagements.
The ideal candidate will have a minimum of 10 years or more working experience in either consulting sales, client/project management, high-end professional services business development/delivery OR relevant management combined with a BA/BS degree or equivalent work experience.
Sales:ESS
791191

]]>http://www.microsoft-careers.com/job/Houston-Services-Executive-Job-TX-77001/1818147/181814718181472012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760511-46107
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760511-External-Job-DC-20001/1367872/136787213678722012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 764842-52812
Division: Services & Support

Department of Defense Practice is looking for a Senior Consultant to engage with our enterprise customers with a responsibility for delivering System Center Configuration Manager (SCCM), and Microsoft Operations Management (SCOM/MOM) Management technology to support a designated set of strategic Enterprise customers. The successful candidate will be responsible for delivering System Center Configuration Manager (SCCM), and Microsoft Operations Management (SCOM/MOM) support in various Enterprise environments.
The ideal candidate should have at least 3-5 years of experience with SCCM and SCOM, with other System Center technologies a plus. This candidate should possess a solid working knowledge of Microsoft platforms products Windows 7/ Server 2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced System Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.
Critical Skills Include:
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Desktop imaging using Microsoft Deployment Toolkit
- SCCM Packaging updates
- Deploying updates with System Center Configuration Manager
- Reporting with System Center Configuration Manager
- Scripting experience
- Imaging experience should include: SCCM OSD and/or Microsoft MDT
- Knowledge of Sysprep, WinPE, and image deployment methods such as Zerio/ Lite-Touch
- Packaging experience should include Wise Studio, but Install Shield experience may be substituted, along with VBscript and SMS packaging
- Deployment experience should be Systems Management Server and or System Center Configuration Manager
- Reporting experience should be based on the SMS database
- SCOM Installation
- SCOM Management Pack tuning
This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.
In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.
This position requires self-motivation and ability to work remotely with other team members.
The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.
This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required is estimated to be 25%.
Applicants must be US citizens, hold or be able to obtain a DOD security clearance.

Education: College degree, preferably in Computer Science, is required. MCSE/MCITP:EA strongly preferred. Will consider related field (or equivalent) experience.
SS:ES
764842

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Job-DC-20001/1405443/140544314054432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 772520-65631
Division: Services & Support


Microsoft Federal Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Federal Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.
Job Description: Microsoft Consulting Services is looking for a Senior Consultant (SrCon) who will support the National Security Group responsible for delivering System Center Configuration Manager (SCCM), and Microsoft Operations Management (SCOM/MOM) Management technology to support a designated set of strategic Enterprise customers. This person will be responsible for delivering System Center Configuration Manager (SCCM), and Microsoft Operations Management (SCOM/MOM) support in various Enterprise environments.
The ideal candidate should have at least 2-3 years experience with SMS, MOM and 1 year with SCCM and SCOM. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and a proficiency for advanced System Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.
Critical Skills Include:
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Desktop imaging using BDD/MDT 2007
- SMS Packaging updates
- Deploying updates with Systems Management Server or System Center Configuration Manager
- Reporting with Systems Management Center Systems Management Server or SCCM 2007
- Scripting experience
- Imaging experience should include: SMS OSD feature pack and/or Microsoft MDT
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- Packaging experience should include Wise Studio, but Install Shield experience may be substituted, along with VBscript and SMS packaging
- Deployment experience should be Systems Management Server and or System Center Configuration Manager
- Reporting experience should be based on the SMS database
- SCOM Installation
- SCOM Management Pack tuning

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.
The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Informantion Level. The position will require travel to customers sites . The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-772520-NSG-SCOMMOM-Job-DC-20001/1485596/148559614855962012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 772518-65632
Division: Services & Support


Microsoft Consulting Services is looking for a Senior Infrastructure Consultant that specializes in Microsoft Office SharePoint Server infrastructure, who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology.

Building upon solid IT project experience relative to their level, consultants will work with Microsoft's partners and US Government Customers to assist in:
- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies
- Understanding the relevant application development, infrastructure and operations implications of the MOSS developed solution.

The ideal candidate should have:
- A degree in Computer Science or Engineering, or equivalent work experience.
- 5-7 years of experience with Microsoft platform products including the Windows NT/2000/2003/2008 Operating System and MOSS 2007/2010.
- Experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on MOSS configurations.
- Significant work experience involving technical consulting, systems development, systems deployment and a proven record of delivering business value.
- A deep understanding of markets, US Government customer and partner business and IT environment; have the background to provide leadership in business and demonstrated effectiveness in consulting and client management; creating architecture and deploying technology to solve business problems
- Industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
- Windows Server 2003/2008, Active Directory and MOSS 2007/2010 infrastructure experience is a must have. Knowledge and understanding of Exchange Server 2003/2007, OCS, SCCM, SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in IT Infrastructure Design and Deployment.

The successful candidate must be a U.S. Citizen, will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-772518-NSG-SPSInfrastructure-Job-DC-20001/1485487/148548714854872012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 743562-32894
Division: Services & Support

RPM: 164253
Location: Annapolis Junction, MD

Microsoft Consulting Services is looking for a Consultant to support the National Security Group as a .NET Developer. The successful candidate must be a US Citizen.

Overview: Microsoft Federal Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Federal Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our .NET platform and is looking for developers capable of supporting this extremely important mission.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET over JAVA and need skilled developers capable of furthering our growth in this space.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging. This candidate’s ability to impact system architectures, investigate system-wide technical problems, and develop new features is key to the role. Additionally, the role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problems to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating knowledge of:

- Strong understanding and experience with the .NET 2.0 and 3.0 framework.
- Strong experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Broad understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions.
- Experience developing database applications using SQL Server. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Advanced debugging skills. Ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Strong understanding of Team Foundation Server or other source control mechanisms

The role requires a technically strong Consultant who is resourceful, confident under pressure and has demonstrated skill in Application Development.

The successful candidate must be a US citizen and able to hold a US Government TS/SCI clearance with a full scope polygraph is preferred.

The position will require travel to customer sites up to 25% of the time. The selected candidate must be able to start within 30 days of offer acceptance

Location: Annapolis Junction, MD
RPM: 164253
SS:PSS
743562

]]>http://www.microsoft-careers.com/job/Washington-Consultant-Job-DC-20001/1085757/108575710857572012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 769421-65265
Division: Online Services Division

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Senior Software Development Engineer- KnowledgeWeb
Excited to be part of the Bing team working on defining next generation of innovative technologies and experiences for the web? In Knowledge Web team we think about where search and the web is going to be in two years, incubate technologies and algorithms that will advance search to the next paradigm. We not only incubate these technologies but also bring these to life to the Bing users. Over the last 3 years, Knowledge Web team released Bing Finance, built knowledge platform called metabase to power knowledge search, released restaurant recommendation app Simon bringing push model paradigm to the Bing.
We are looking for a technical lead to design and implement the infrastructure to combine the semantics, social network and recommendation engines. We offer fast paced environment where quick and iterative development and deployment of services is expected. This position offers and requires working with senior researchers and bring machine learning algorithms to the web.

•Design and develop scalable infrastructure for knowledge web backend.
•Build next generation recommendation engines
•Build and enhance the graph store and graph algorithms, integrate with social graph
•Automation of the backend processes.
•Working with researchers and translate them into engineering solutions for algorithms that plug-in to the backend processes.

Job Requirements:
•5+ years programming experience
•Strong experience with C++ or C# or relevant programming language.
•Good understanding of machine learning based algorithms for classification, entity detection, recommendation is highly preferred.
•The knowledge of such standards SPARQL, OWL and RDF is also preferred.
•Post-graduate degree in computer science or equivalent field.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place. (EOE) and strongly supports diversity in the work place.

O:Bing
BingAM
XBNGXDV:ANMA*LI

PPLSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1479798/147979814797982012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Aliso Viejo, CA, US
Job ID: 784758-75129
Division: Server & Tools Business

The SQL Server Data Warehousing Product Unit is driving the spearhead of SQL Server’s effort into tier 1 business solutions by producing a hardware + software appliance for large scale data warehousing. We are seeking a highly motivated Software Design Engineer who is passionate about building mission critical, high performing, and distributed database solutions. As an engineer in the Data Warehousing Product Unit you will be responsible for ensuring the highest quality release of this offering. You will lead a strong team of skilled test developers focused on designing and building test automation and infrastructure needed for this complex system. You drive quality into our distributed transaction management, distributed workflow coordination across SQL Server nodes, end-to-end security and the distributed database engine. You will be in a key position to help drive strategic and ground-breaking innovation into SQL Server and help position Microsoft as the top provider of end-to-end data warehousing solutions. Your work will have direct impact on functionality, security, performance, scalability, manageability and supportability of the SQL Server Parallel Data Warehouse platform and will benefit a key strategic customer base. As part of our team you will have the opportunity to directly contribute to improving our processes and culture in a way consistent with a world-class professional engineering organization. Additional responsibilities include interacting with development, program management, support and other partner teams, working with test leaders in SQL Server and across Microsoft to constantly scale and improve test efficiency and effectiveness.

We are poised to deliver on industry-wide innovation that will directly and positively impact SQL Server’s ability to provide solutions and take share in the large scale data warehousing market. If you want to work in a fast paced organization that is doing something meaningful as well as being uniquely positioned to fundamentally change the way tier 1 customers think about Microsoft, then the SQL Data Warehousing team is the place for you

Qualified candidates will meet the following requirements:
•5+ years of experience in software development and/or testing
•Experience in developing automation tools/infrastructure (C/C++/C# experience preferred)
•Bachelor’s degree or higher in computer science or equivalent or relevant work experience
Preferred Qualifications:
•Experience in testing Windows Server features such as networking or Windows Clustering, and knowledge of databases or highly available systems is a plus

ST:SQL

]]>http://www.microsoft-careers.com/job/Aliso-Viejo-SENIOR-Software-Test-Engineer-%28SDET%29-Job-CA-92653/1742509/174250917425092012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Sales
Location: Houston, TX, US
Job ID: 779373-70380
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Houston-Technical-Advisor-Job-TX-77001/1569090/156909015690902012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 790827-78677
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store

]]>http://www.microsoft-careers.com/job/Houston-Product-Advisor-Job-TX-77001/1816418/181641818164182012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Services & Consulting
Location: , , US
Job ID: 777814-69389
Division: Services & Support


We are looking for only the very best Consultants to join our elite team, to take responsibility for guiding customers in the architecture, design and implementation of applications leveraging Microsoft Development tools and technologies. Microsoft is seeking individuals who exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments, to create a compelling image of Microsoft and its products for our customers. Microsoft Services is looking for Consultants who have a mix of advanced technology and business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end technology solutions.


Expert level knowledge and real-world experience in Service Oriented Architecture and BizTalk is required. This role also requires assisting customers in architecting, planning, testing and deploying Microsoft technologies as appropriate.

A successful candidate will possess the following skills:

Deep technical knowledge of the Microsoft's products, tools, and technologies in the integration space
Deep technical and architectural knowledge of .NET, Java and 3rd generation applications development platforms
Deep technical knowledge of WCF, WF, and SOA
Clear understanding of Web services approach including Web service protocols such as SOAP and REST
Deep expertise with SOA implementations to address distributed service transaction requirements with support for standards such as WS-*
Design expertise in Microsoft BizTalk Server 2010 and industry adapters (e.g, SWIFT, HL7, HIPAA, EDI/AS2, etc)
Proficient in message queuing, service bus and storage technologies
Experience leveraging infrastructure technologies like Active Directory, ADFS, SAML
Proficient in architecting authentication and authorization for applicationss that integrate with both on-premise and off-premise apps

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant industry experience providing solution architecture and consulting.

Travel is an integral part of this position as are high levels of recognition and visibility. Position locations are flexible within the geographic US.

SS:ES
777814

]]>http://www.microsoft-careers.com/job/Consultant-_NET-Job/1549863/154986315498632012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 780533-71321
Division: Services & Support


Premier Field Engineer - .NET/Dev

Preferred Location: Houston
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: .Net Framework 3.0, .Net Framework 2.0, ASP.Net, BizTalk Server, IIS, SQL Server, Microsoft Office SharePoint Server, and Commerce Server 2000, B2C and B2B applications, development with .NET languages, C#, VB.Net, C/C++, XML and scripting, COM/DCOM/COM+, MSMQ, data access technologies, transaction processing, networking. Practical Win 32 user mode debugging and managed code debugging are preferred skills.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred, but not required at hire; however, must be obtained within 12 months of hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-_NETDev-Job/1611797/161179716117972012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 791536-78754
Division: Interactive Entertainment Business

Microsoft’s Hardware teams consist of progressive, diverse, and exceptionally creative professionals who design, test and manufacture some of the best-loved entertainment devices in the world. Our teams ship tens of millions of hardware products every year including the Xbox 360, Kinect, a full accessories lineup, and more. Microsoft is the destination for the brightest minds in entertainment device design. Come be part of what’s next.

We are currently seeking qualified candidates supporting our efforts to incorporate the statistical and analytical techniques in engineering practices, performing statistical analysis, driving formal Design of Experiment and continuously improving the quality of our products and the customer experience. This role involves working cross-functionally on the Xbox with the hardware design, validation and software development teams to apply best-in-class analytical methodologies and processes to deliver world-class products.

You will be working closely with HW design and validation engineers and together master the science of design of experiments, such that when test is executed, results bring data with valuable information with high confidence and statistical power. This is your chance to exercise your inquisitive analytical skills by asking the right questions, designing the best experiments, selecting the correct sample size, analyzing, interpreting and visualizing the results to provide best insight into the product performance.

Qualifications:
- Master’s degree in Mathematics/Statistics/Physics or equivalent
- Minimum of 5 years’ experience in an analytical role in engineering environment (for example, yield management)
- Experience with statistical data analysis tools (such as JMP, MiniTab, Matlab, R, or SAS)
- Working knowledge and deep understanding of DOE and statistics concepts and practices
- Ability to work directly with Engineers and Program Managers to define test requirements
- Hands-on experience in data analysis and visualization is a must, modeling and simulation is a plus
- Strong communication skills and must be able to clearly express technical concepts in verbal and written forms
- Self-motivated and responsive in a fast-paced Engineering environment
- Personable and approachable team player
- Domestic and international travel may be required.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Senior-Data-Analyst-IEB-Hardware-%28791536%29-Job-CA-94035/1818153/181815318181532012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 777650-69114
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777650

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1547455/154745515474552012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Hardware Engineering
Location: Bellevue, WA, US
Job ID: 773992-66375
Division: Interactive Entertainment Business


The Quality Engineering manager works has part of the new Product Development process and provides oversight of quality engineering activities during Design and Product launch. The suitable candidate needs to be a subject matter expert on all quality aspects of product development, manufacturing, technology and associated verification and validation process. He/She will provide assurance that New Product Quality Readiness is in place for both the product design and the supply chain.

Job Responsibilities:
The right candidate will be working closely with the Product Development Groups to assure that new designs are demonstrating readiness and are meeting product requirements/specifications. He/She will lead the quality agenda and will be responsible for supplier and manufacturing readiness and compliant with the Quality System.
This role will include:
Leading focus efforts with technical groups to review and revise specifications based on design and/or process changes.
Supports root cause analysis in the implementation of corrective actions
Establishes quality inspection processes and supports quality activities to ensure that products and processes comply with the relevant requirements of the quality management system.
Supports internal/external audits and vendor qualification, including closing out audit findings and determining proper corrective and preventive actions.
Responsible for planning, organizing, and managing the overall testing activities of quality functions.
Collaborate on and /or author policies and procedures and act as a trainer / subject matter expert on applicable quality systems, standards or business processes (as required).
Notify Management of potential quality or regulatory issues that may affect product quality or regulatory compliance.

Job Requirements/Qualifications:
BS/MS degree in an Engineering discipline.
15+ years of experience in a Technical Engineering/Quality Engineering role for a Technology/High Tech Company.
Quality Engineer certification (ASQ) recommended
Experience leading and working with internal and external teams through end-to-end projects
Able to educate teams and organization on Design Controls and related topics
Demonstrated capability of applying risk management concepts and tools
Understanding of the consumer electronics industry
Hands on expertise in one or more areas including device/component development, Consumer Electronic product development, and manufacturing.
Well-developed teamwork and collaboration skills and ability to communicate clearly and professionally both verbally and in writing. Experience working in a global environment is a plus.
Demonstrated problem solving and decision making skills including hands on working experience with tools Six Sigma / DMAIC is preferred
Travel required is approximately 20 - 40%

J2WERPD1]]>http://www.microsoft-careers.com/job/Bellevue-NPI-Quality-Manager-IEB-MSCIS-%28773992%29-Job-WA-98004/1499059/149905914990592012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 791569-79634
Division: Microsoft Office Division


The MacBU Group at the Silicon Valley Campus is looking for a talented Software Development Engineer in Test (SDET) with a strong technical background to join the Outlook Test team. You will work very closely with the Development team on the design, implementation, & testing of new feature work to be part of Microsoft’s next move on the Mac and on iOS.

Our business unit offers the feel of a small, independent business with a strong team culture of innovation, creativity, and having fun. We build our own Mac and iOS products that present team members with unique technical challenges as well as exceptional opportunities for ownership, autonomy and professional growth. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life

* Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)



REQUIRED SKILLS/EXPERIENCE:

Strong programming skills (2+ years) with C, C++

Excellent problem solving and communication skills

Experience shipping at least 1 commercial application in an engineering role

Passion for the Mac platform

Experience designing, developing, and executing detailed test plans

Passion for quality and improving the user experience

Education: BS in Computer Science (or equivalent)


PREFERRED SKILLS/EXPERIENCE:

Hands on experience with Mac OS X development technologies.

Knowledge and experience with Microsoft Office for the Mac a plus.

Working knowledge of test methodologies and techniques

Experience writing white box and/or API tests.

Experience in writing tools to aid in feature testing

Demonstrated debugging skills using an IDE.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Office-for-Mac%2C-791569-Job-CA-94035/1839102/183910218391022012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775140-67161
Division: Online Services Division

Group: Search Technology Center Asia (STCA)
Positions: Software Development EngineerII
Team: Relevance, Infrastructure, Asia Experience, Real time, Multimedia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


The Microsoft Search Technology Center Asia (STCA) is located in Beijing, China and is working in partnership with Microsoft Bing and Microsoft Research Asia to deliver innovative Internet Search products and services to the China, Japan, Korea and global Internet markets. Our work spans across the entire spectrum of Internet Search services including web, multimedia, news and realtime, maps and local, PC and mobile, infrastructure and platform, search quality, and data mining.

We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer, Software Development Lead, and Software Development Manager. We also have openings in Program Management and Testing.

Why STCA?

STCA offers great opportunities and challenges for people at various stages of their careers and in different engineering disciplines
STCA is made up of a team of dedicated leader and technical contributors passionate about delivering the best search experience for Microsoft customers in China and around the world
STCA works on a diverse set of projects ranging from ownership for Search in China to enhancing the global search platforms
At STCA we have the opportunity to work with world class researchers from MSR Asia and collaborate with world class developers in the US and the rest of the world

Qualifications:
The Search Technology Center Asia has multiple openings for talented professionals in software development, testing, and program management disciplines. An ideal candidate must feel comfortable operating within a fast moving research and development team. You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, programming, and testing skills, and a minimum of 4 years of experiences in delivering software solutions. You should be self-motivated and self-directed and able to collaborate and mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important. Knowledge and experiences in machine learning, information retrieval, data mining, networking, and distributed systems are a plus. Chinese language skills are a strong plus. These positions are located in Beijing, China.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-II-Search-Technology-Center-Asia-Beijing-Job/1514441/151444115144412012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: New York, NY, US
Job ID: 776067-68299
Division: Services & Support


The Program Executive (program manager) position has overall responsibility for complete program execution on the assigned program. This includes insuring technical, cost and schedule performance while leading a large team with multiple subcontractors on a fast paced and highly innovative program. The program is building a complex software intensive system while simultaneously being operational in a mission critical environment.

Specific Responsibilities include:

- Drive acceptable program performance metrics across all workstreams
- Establish and maintain a strong customer relationship
- Managing managers across multiple simultaneous workstreams
- Cost and schedule performance utilizing EVMS
- Work with and manage subcontractors effectively
- Manage the build out of the operations and support organization
- Insure high quality engineering deliverables

Requirements:

- Ability to represent Vexcel as the primary customer interface
- Minimum of 15 years work experience in engineering and program management
- 10 years experience in developing software intensive systems
- Executive presence and maturity
- Experience managing programs worth more than $1O0M at a Tier 1 Aerospace and Defense company is required
- Proven ability to drive successful results across multiple functional areas
- Thorough understanding of contract and subcontract management
- Experience managing contracts, subcontracts and engineering teams
- Exceptional team building skills
- Demonstrated experience developing and managing to budgets
- Ability to analyze data and reports to identify issues and develop recommended courses of action in proactive fashion
- Strong interpersonal skills, ability to debate, dialogue, negotiate, influence and work with others collaboratively and constructively
- Demonstrated strategic planning ability
- US Citizenship required
- Active DoD SECRET or above clearance
- Bachelor Degree in a technical discipline, science or Business Administration
SS:PSS

]]>http://www.microsoft-careers.com/job/New-York-Program-Executive-Job-NY/1530332/153033215303322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNew York, NY, USJob Category: Sales
Location: Houston, TX, US
Job ID: 778600-70120
Division: Sales


The Microsoft South Central Enterprise Sales District (SCD) has an immediate opening for a Senior Collaboration Technology Specialist (TSP-Collab). The successful candidate will provide strategic technical leadership supporting set of named enterprise clients in the Oil & Gas vertical in Houston, Texas. The Senior Collaboration Technology Specialist (TSP-Collab) will work with these customers and partners to evaluate, demonstrate, adopt, deploy, and support solutions specifically related to Microsoft’s Business Productivity technologies, including Microsoft Office, SharePoint Server, SharePoint Development, Collaborative Workspaces/Portals, ECM, Business Intelligence, Forms and Enterprise Search. This person will be critical in assisting these named customers in South Central District achieves its Business Productivity revenue goals by providing deep technical expertise, effective sales support, and superior customer focus. The successful candidate will have great communication and relationship-building skills, be sincerely customer focused, action oriented, and be able to deal well with ambiguity, think strategically, and are be a self-starter. As a basis for success, candidates for this role should have a minimum of 8 years leading directly relevant management of large complex technical evaluation processes within Fortune 500 Enterprises. Candidates with deep technical experience in the Microsoft Information Worker platform and/or other platform (Oracle, FileNet, Autonomy, Endeca, IBM, EMC/Documentum, Google, Cisco) are encouraged to apply.

Job Responsibilities:

- Provide strategic technical advice to customers, communicating value-added contributions of MS products and services, including both long term messages about products, technologies, and services, as well as short term positioning for competitive situations or dynamic market conditions.
- Provide technical expertise in helping customers evaluate solutions based on SharePoint and Office, while influencing the business decision making process. Must help enterprise customers understand how our products can be applied to drive business value.
- Understand the competitive landscape and be able to articulate competitive differentiators.
- Support Proof of Concepts, Architecture Design Sessions and Strategy/Technology Briefings proving Microsoft’s capabilities meet customer’s requirements.
- Increase and accelerate SharePoint Server and Microsoft Office deployments.
- Drive customer and partner satisfaction for Office, SharePoint and SharePoint based solutions.
- Connect enterprise customers and partners back to the Microsoft product groups.
- Assist with partner and internal sales readiness.
- Team with Sales Representatives, Partners, Microsoft Consulting Services and Marketing to meet customer needs.


Knowledge, Skills and Experience required:

- Technical pre-sales experience: 8+ years with proven skills and experience. Client References should be provided.
- Technical Skills: Deep (level 300/400) working knowledge/experience with Microsoft Office, Client Development, SharePoint Server and a good knowledge and familiarity with Business Intelligence, Cloud computing and related Business Productivity technologies and competitors is preferred.
- Microsoft SharePoint certifications preferred.
- A bachelor's degree is required.
- Consultative Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling including but not limited to, strategic planning, risk analysis and business justification.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Sales Teamwork: High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners and customers will be required for success.
- Prioritization Excellence: Demonstrate time management and multitasking skills. Ability to handle many projects / customer engagements simultaneously and ability to identify and focus on priorities while appropriately setting expectations with customers, colleagues and manager.
- Successful candidates will also understand and be able to articulate the Microsoft Business Productivity strategy and our integrated innovation story.

MSUSJOBS

]]>http://www.microsoft-careers.com/job/Houston-Tech-Sol-Prof-Collab-Job-TX-77001/1565939/156593915659392012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Customer Service & Support
Location: Houston, TX, US
Job ID: 780533-71322
Division: Services & Support


Premier Field Engineer - .NET/Dev

Preferred Location: Houston
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: .Net Framework 3.0, .Net Framework 2.0, ASP.Net, BizTalk Server, IIS, SQL Server, Microsoft Office SharePoint Server, and Commerce Server 2000, B2C and B2B applications, development with .NET languages, C#, VB.Net, C/C++, XML and scripting, COM/DCOM/COM+, MSMQ, data access technologies, transaction processing, networking. Practical Win 32 user mode debugging and managed code debugging are preferred skills.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred, but not required at hire; however, must be obtained within 12 months of hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Houston-PREMIER-FIELD-ENGINEER-_NETDev-Job-TX-77001/1611796/161179616117962012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 791655-78929
Division: Sales


Microsoft’s Education vertical has an immediate opening for an Account Executive. This position is responsible for managing some of the large P-20 School Districts and Universities in the Central US.

Core responsibilities will include: attainment of all revenue goals, driving platform design wins and maintaining high customer satisfaction. While the Account Executive will not have any direct reports; the account manager will lead a virtual team including technical specialists, solution specialists, an HQ Sales Rep and key stakeholders within the various support organizations across the business.

Required skills include:
- A proven track record selling to Education and or Public Sector accounts.
- Ability to develop complex sales strategies with clearly defined goals, strategies and tactics, each with defined metrics for measurement.
-Excellent written and verbal skills.
-Ability to develop C-level relationships and sell at a strategic level within the account
-Ability to understand a customer's business issues and work with the account team to architect a buying vision around Microsoft solutions that solve business issues.
- Operational excellence in managing a pipeline of opportunities, revenue forecasting and conducting account/forecast reviews with senior management.
-Manage all aspects of the relationship between the customer, Microsoft, and industry partners.
-Effectively use executive resources at Microsoft to move opportunities forward.

Qualifications should include:
-8-10 years sales experience in Public Sector accounts, ideally in selling solutions to K-20 Education customers.
-A successful track record of exceeding revenue goals.
-A solid understanding of Microsoft technologies and strategic direction.
-A strong understanding of competitive solutions.
-Knowledge of Microsoft licensing programs .
-BA/BS degree is preferred. Advanced Degree is a plus.
-Prior experience working with the State of TX is a plus

MSUSJOBS
SALES:PS

]]>http://www.microsoft-careers.com/job/Houston-Account-Manager-Academic-Job-TX-77001/1822812/182281218228122012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 779318-70388
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Assistant-Store-Manager-Job-CA-92653/1569171/156917115691712012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 779320-70399
Division: Retail Stores


Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri


]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Inventory-Control-Expert-Job-CA-92653/1569105/156910515691052012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USEnterprise Architect

Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Washington-Enterprise-Architect-Jobs-DC-20001/1128992/112899211289922012-06-15Microsoftfull-timeUSDstarting0BSWashington, DCJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760529-46115
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760529-External-Job-DC-20001/1368097/136809713680972012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Test
Location: Washington, DC, US
Job ID: 781977-72360
Division: Microsoft Business Solutions


Do you want to be part of a strong engineering team that believes software innovation can revolutionize Healthcare for citizens around the world?

The Health Solutions Group at Microsoft has been built from the ground up with that very mission! Seven years into our journey, we have started to impact enterprises and consumers with a portfolio of products like Microsoft Amalga, HealthVault and Vergence. Our team members work in a dynamic, evolving environment that demands an ability to deal with ambiguity and changing priorities, wear multiple hats, and balance both short and long-term goals. We work closely with our customers and partners, healthcare professionals and each other to understand industry challenges and opportunities as they emerge and to design, develop and deliver the optimal platforms and solutions for supporting our customers’ short- and long-term goals.

If you want to embark on a long journey with us to literally improve lives around the world through software innovation, then we’d love to talk to you!

This position is for a Lead SDET in the HSG Amalga Test Team which focuses on testing features and scenarios in our Amalga platform and applications, targeted at the developer and clinical personas in our customers and partners. We are looking for a technically strong Lead SDET to own testing for multiple features and scenarios built on a new platform with new client technologies, working closely with customers, partners, internal subject matter experts, services and engineering teams. This person will play a critical role in owning the quality of these features and scenarios, defining overall test strategy and infrastructure, and being the subject matter expert in certain test fundamentals like performance and scalability. This position demands technical expertise expected of a strong lead SDET on an enterprise scale product as well as the ability and passion to work in a rapidly evolving space and interface with customers and subject matter experts.

Qualifications include:
•A minimum 5-7 years of experience testing enterprise software with at least 3-5 years of actual lead experience
- Deep technical expertise in test development with proficiency in C/C++, C#, .NET Framework, web services and SQL experience.
- Strong communication and cross-group collaboration skills
- Passion for customer satisfaction
- Experience in healthcare software is a plus but not required
- Bachelor’s degree or equivalent
CR: HSG

]]>http://www.microsoft-careers.com/job/Washington-Lead-Software-Development-Engineer-in-Test-HSG-Job-DC/1661033/166103316610332012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSWashington, DC, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 760357-45583
Division: Services & Support

Dedicated Support Engineer - Exchange
Location - Samammish, WA

Minimum Requirements: This person will be responsible for delivering Exchange technical support and optimization for several Microsoft enterprise customers. The ideal candidate should have at least 3-5 years experience with Exchange (2003 & 2007) and Active Directory. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality technical support proactively and reactively to a designated set of strategic Premier DSE customers.

Responsibilities: Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Deliver timely and high quality environmental best practices to the customer, moving the customer from a reactive to a proactive stature in Exchange. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and maintain sources of customer information to better facilitate support delivered from a variety of Microsoft resources. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop a relationship with technical directors or lead architects for Exchange resulting in more participation in planning and improved satisfaction in support. Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management. Develop a strong working relationship with MCS and field staff at your account that results in increased cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers.

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Issaquah-PREMIER-FIELD-ENGINEER-Exchange-Job-WA-98006/1346046/134604613460462012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790402-78072
Division: Services & Support


Are you passionate about community and excited for opportunities to envision and build community analytic and feedback capabilities? If so, this is the job for you!

The community services team within Community and Online Support is responsible for community feedback and various community capabilities to detect, validate, manage and ultimately measure the impact of community influencers.

We are looking for a talented, passionate Feedback Program Manager to help define, strategize and execute on community feedback. This role demands innovative thinking, passion for community, and proven record of strong project management experience.

High Level Responsibilities include:
- Define community feedback all up strategy.
- Define community feedback listening, collection, and validation process, the engagement with product teams and closing the loop with customers.
- Evaluate and build out community feedback listening tools and channels.
- Define feedback success measurement framework, articulate business impact and return on investment.
- Identify business needs, analyze opportunities, build plans and implement solutions to deliver on business goals.
- Collaborate with both internal and external teams on feedback listening, analysis, and closing the loop.

Qualifications:
- 4+ years Program Management or related experience
- BS in computer science or related field
- Strong communication, collaboration and interpersonal skills
- Analytical skills along with the ability to think creatively and strategically are essential

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Issaquah-Community-Feedback-Manager-Job-WA-98006/1799722/179972217997222012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 783778-74153
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
Standard Job Title: Support Escalation Engineer
Locations: Las Colinas, TX, Charlotte, NC or Issaquah, WA

Title: Unified Communication Support Escalation Engineer

Are you ready for the Next Generation? Be on the cutting edge of Microsoft technologies by joining our Enterprise Unified Communications Support team! Learn the nuts and bolts of our revolutionary new enterprise communications and collaboration product - Microsoft Lync and Exchange Unified Messaging Services. Imagine having the resources to influence tomorrow’s reality today, and having fun while you do it. That’s Microsoft. Right now, we’re looking for people who think big and dream big - people a lot like you. If you’re ready to discover just how far your talents can take you, read on…

The Opportunity
Work in a team environment at one of our US global escalation sites to enable Lync engineers and architects to maximize the usefulness or our products, including Office Communications Server, managing PBX systems, Call Center systems, VoIP solutions, and Unified Messaging on Microsoft Exchange. Our product support teams are structured by product category, so that every customer has access to highly focused assistance and expertise. Support Escalation Engineers may also be required to support the Cloud offering equivalents of Lync and UM and work with several peer support groups as well as the backend operations team to assist in resolving customer issues.
Those who work in the Unified Communications organization are passionate about technology and helping others. They must be highly observant and skilled in detection in order to resolve issues. This requires empathy, outstanding logic skills, the ability to think differently than the crowd, and a genuine desire to help people do their best. Successful candidates should also be able to manage a diverse number of work items from different customers and be able to prioritize and multitask effectively throughout the working day. Some on-call and weekend or late night shift responsibilities may be required on occasion.
Product support offers many opportunities for specialization and advancement, and support engineers receive world-class training in order to stay on top of emerging technologies. Team members have the freedom to pursue the types of products that interest them most or pursue training in new products at any time to expand their skills and advance their careers.

Responsibilities:
Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills.
#Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely.
#Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product lines.
#Acquire & coordinate resources from other groups as needed to resolve customer issues.
#Represent Microsoft professionally in occasional customer facing on-site engagements.
#Act as technical lead, mentor, and role model on a team of engineers; provide direction to others, review solutions and articles, etc. Mentor new Support Engineers.
#Develop and deliver technical training to other engineers.
#Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.
#Report software bugs and customer suggestions.
#Write complex technical articles and sample programs for knowledge base.
#Assist with selection of new team members.
#May act as technical focal point in cooperative relationships with other companies.

Qualifications:

Required:
#Working knowledge of the integration of LYNC Server, Office Communications Server (OCS), and Exchange Unified Messaging (UM) into existing PBX/Gateway integration. Examples of PBX/Gateways listed at http://technet.microsoft.com/UCOIP ).
#Understanding of Enterprise Voice and PBX integration. Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to VoIP and Unified Communications.
#Strong Network and VoIP experience with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
#Hands on experience in VoIP Unified Communications such as Cisco Call Manager, Siemens OpenScape, IBM Sametime and Microsoft OCS
#Good Work Experience and understanding of various Codecs (G.711, G.723, G.729 etc) and VoIP technology in general.
#Strong knowledge of VoIP gateways like Routers, Gateways, and IP PBXs.
#Monitoring and troubleshooting experience of VoIP networks
#Knowledge of VoIP Soft switches, Media gateways, Media gateway controllers Session border controllers.
#Initiative to develop expertise on new technologies beyond classroom training provided.
#Candidates with strong and lengthy experience in a networking support environment (preferably Windows Server but not limited to) for 3 years or more will be consider even when the above qualifications may not all be present.

Recommended:
#Worked for a Gateway/PBX Vendor, VoIP Provider, ISP, or hosting company preferred.
#Strong knowledge of LINUX, VoIP, Scripting, PSTN converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video web conferencing, network monitoring, diagnosis, private line and multi-site MPLS connections.
#The ideal candidate will have a four year degree in C.S. or E.E. and a minimum of three years product support experience or the equivalent in work experience.
#Prior knowledge of the products to be supported, and other networking products and/or networking operating systems, is required. Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment. Programming and debugging skills are a plus but not required. The ability to read and analyze network traces is ideal. Full Microsoft certifications for the products we support is required within one year of employment.

Ability to meet customer security screening requirements is required for this role. Customer requirements may include additional personnel screening such as, but not limited to: specialized agency background checks (either national or local which may include fingerprinting). All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks every two years.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS
SS:CTS

]]>http://www.microsoft-careers.com/job/Issaquah-Support-Escalation-Engineer-Job-WA-98006/1722578/172257817225782012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 766326-53432
Division: Services & Support


Microsoft Public Sector Services - Civilian for SharePoint Infrastructure Consultant
The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. Microsoft is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The Microsoft Public Sector Civilian Services Team have provided and continue to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.
In order to better support our Civilian customers, we are actively hiring a Senior Consultant who has a powerful combination of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value. Consultants manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
The US Public Sector Civilian organization of Microsoft Enterprise Services has an exciting opportunity for a Senior Consultant with deep application-development experience, infrastructure and extensive knowledge of Microsoft Office SharePoint Server technologies. Working as an integral part of the Microsoft account team, you will help to foster trusted-advisor relationships while assisting customers realize maximum value from their investment in Microsoft technologies. You will work among the best and brightest on the front lines of innovation with Microsoft technology, allowing you to provide crucial feedback to the product development teams to ensure the ongoing success of our products and services.
To be considered for this position, you must demonstrate the following basic technical qualifications:
- Application architecture and development experience with the ASP.NET and .NET/Services Oriented Architectural models, e.g., .NET Framework, CLR, XML, C#, ASP.Net, VS.Net, Team Foundation Server, web services and associated technologies and standards
- Enterprise deployment experience in complex heterogeneous environments
- Knowledge of full application development life cycle and management
- Knowledge of design patterns, tools and methodologies such as object oriented design, AJAX patterns, software factory and agile development
In addition, it is strongly preferred that your background includes significant enterprise-level experience in one or more of the following solution areas within large enterprise environments, Experience with US Federal Customers or Systems Integrators is a plus:
Enterprise Portal Architecture:
- Microsoft’s Office SharePoint Portal Server solutions and Windows SharePoint Services, specifically MOSS 2007/2010 and/or WSS v3 to include WebPart Development and Workflow solutions.
- Knowledge of latest .NET framework (i.e., Windows Communication Foundation, Windows Workflow Foundation, and Windows Presentation Foundation)
- Experience with related Microsoft Server technologies is a plus (i.e., BizTalk, Content Management Server, SQL Server with Analytical/Integration/Reporting Services
- Knowledge of latest Microsoft Office Products such as InfoPath, Excel Service preferred
Enterprise Application Integration:
- Deep experience with Microsoft BizTalk Server
- Microsoft SQL Server knowledge strongly desired
- Experience with process-mapping methodologies and tools
- Experience with Service Oriented/Distributed Application Architecture
- Knowledge of Windows Server 2003/Active Directory, and Internet Information Server
Database Architecture and Business Intelligence:
- Database architecture, design, implementation, and operations experience focusing on Microsoft SQL Server
- Data modeling and Data Transformation and Loading (DTL)
- Experience with Business Intelligence applications
- Analysis Services design and tuning
- Cube design
- Data Warehouse schema design experience
The consultant applies advanced analysis skills and experience in principals of software design and deployment to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large enterprise networked computing environments including directories, messaging, collaboration, and application architecture. He or she should also have a deep understanding of messaging migration and general architecture and deployment for large enterprise customers. Advanced domain knowledge in US Government is required.

The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management. In addition, a working knowledge of the U.S. Intelligence Community, Homeland and/or Civilian Agency community, and an active security clearance or ability to obtain clearance of Secret or higher (DOD preferred) is required. Frequent travel (up to 50%) is an integral part of this job, as are high levels of recognition and visibility. Applicants must be able to start within 30 days of acceptance.
SS:PSS
766326

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Job-DC-20001/1419191/141919114191912012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 793349-80445
Division: Services & Support


Microsoft Consulting Services is looking for a Consultant who will support our Public Sector Civilian customers with the delivery of the System Center Operations Manager (SCOM) Management technology. The successful candidate will be responsible for delivering System Center Operations Manager (SCOM) support and migration in various Enterprise environments. Knowledge of Microsoft System Center 2012 is an added plus for this candidate. The successful candidate must also be a U.S. Citizen.

The ideal candidate should have at least 2-3 years of experience with SMS, MOM and 1 year with SCCM and SCOM 2012. This candidate should possess a solid working knowledge of Microsoft platforms products Windows 2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced System Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Critical Skills Include:
- System Center Operations Manager (SCOM) 2012 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Desktop imaging using BDD/MDT 2007
- SCCM Packaging updates
- Deploying updates with System Center Operations Manager
- Reporting with System Center Operations Manager or SCCM 2007/2012
- Scripting experience
- Imaging experience should include: SMS OSD feature pack and/or Microsoft MDT
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- Packaging experience should include Wise Studio, but Install Shield experience may be substituted, along with VBscript and SMS packaging
- Deployment experience should be System Center Operations Manager
- Reporting experience should be based on the SMS database
- SCOM Installation
- SCOM Management Pack tuning

This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.
The successful candidate must be a U.S. Citizen and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will be located in the DC Metro area. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-System-Center-Operations-Manager-%28SCOM%29-Washington%2C-DC-Metro-Ar-Job-DC-20001/1863843/186384318638432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 762709-48066
Division: (Not Division Specific)

Microsoft Financing is offering an exciting and strategic career opportunity to drive US Public Sector financing products through the Microsoft Sales, Marketing, Credit, Operations, and Finance teams. Ultimately, the ideal candidate will be responsible for the coordination of funding vendors to establish and manage program elements, while managing effective resourcing and program execution. This opportunity includes extensive cross group collaboration within Microsoft Financing (MSF), the US Public Sector organization (USPS), channel partners, and Microsoft funding vendors.

Key elements to success include creating programmatic solutions for customer budget issues within the USPS sales team and channel partners, integrating Go-to-Market tactics (GTM) in the public sector, evangelizing the value proposition of MSF, managing the rhythm of the business between the NA Public Sector teams and Microsoft Financing, and engaging with key stakeholders to understand strategic priorities with the goal to embed strong financing programs to drive incremental sales for USPS.

Team/Department Mission:
MSF strives to provide financing programs to Microsoft USPS to drive incremental revenue for Microsoft. This is achieved by executing best in class integration between the MSF Worldwide, MSF North America and the Microsoft USPS to deliver simple, easy, and affordable payment options for our customers.

Key Accountabilities:
Success will be business volume and incremental revenue according to plan, and by scaling flexible customer payment strategies and tactics to assist USPS in achieving its business objectives.

Key Success Criteria will include:

- US Public Sector financing volume in the relevant fiscal year
- Alignment and Integration into USPS scorecard metrics and campaigns
- Develop and launch new offers, products for USPS financing
- Integration of MSF offers in the USPS GTM, communications, tools and readiness
- Investment from USPS in the development and growth of financing in Public Sector

Knowledge, Skills, and Experience:

•Experience developing and managing programs, preferably in a captive public sector financing company environment
•Experience working in the field with Federal and SLG customer, resellers and funders.
•Extensive cross-group collaboration experience in orchestrating or developing programmatic offerings such as tools, scorecards, messaging, readiness, collateral, presentations, etc., similar to a marketing role.
•Strong understanding and experience in public sector financing transaction structuring, contracts, credit, pricing and sales models
•Project management and product development experience are essential
•Strong presentation experience with senior level stakeholders

Qualifications:
5 to 8+ years of experience in related field
BS/BA in a related discipline




SALES_WWLPG_
wwlpjobs
segjobs



]]>http://www.microsoft-careers.com/job/Washington-Business-Development-Manager-US-Public-Sector-Job-DC-20001/1404045/140404514040452012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 766291-53382
Division: Services & Support


Department of Defense Practice is looking for a Senior Consultant to engage with our enterprise customers with a responsibility for delivering Microsoft SQL Server solutions to support a designated set of strategic Enterprise customers. The successful candidate will be responsible for deploying Microsoft SQL Server and Business Intelligence products in various Enterprise environments, this consultant will work with Microsoft's partners and US Government Customers to assist in:
The Consulting focused on SQL Server/Business Intelligence must apply advanced analysis skills and experience in principals of general SLQ, Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large SQL/BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.
Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:
- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in .NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project
This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions. In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.
This position requires self-motivation and ability to work remotely with other team members.
The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.
This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required may be up to 75%.
Applicants must be US citizens, hold or be able to obtain a DOD security clearance.

Education: College degree, preferably in Computer Science, is required. MCSE/MCITP:EA strongly preferred. Will consider related field (or equivalent) experience.
SS:PSS
766291

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Job-DC-20001/1417534/141753414175342012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Washington, DC, US
Job ID: 791038-78480
Division: Microsoft Business Solutions


Do you want to help build the framework powering applications used by doctors and researchers across the country? Do you want to work on a product that helps save lives in hospitals every day?

Enable the creation of world-class applications providing doctors, nurses, and other hospital staff with instant access to comprehensive information about their patients and research. As a Senior Developer in the Amalga Application Framework Team, you will help provide a well-designed framework for exploring and visualizing patient and imaging data, freeing our clients from working with the complexity of the various data layers, protocols, and custom controls. Our internal and external partners need fast, high-quality, dependable controls, components, and web services. We need to facilitate rapid development of high-value customizable applications, to be deployed to some of the nation’s premier hospitals and healthcare providers. Our challenge is to build out this framework to support not only the next-generation features of the Microsoft Amalga platform, but also future applications targeted at clinical, research and healthcare administrative scenarios.

We are looking for an outstanding engineer with experience in building frameworks and applications. Responsibilities include: design, implementation, and ownership of complex software feature areas, communication and collaboration with coworkers and subject matter experts in the healthcare domain, and the ability to solve complex technical problems by working across multiple teams. Qualifications include a minimum of 6 years of commercial product development experience. Healthcare experience is beneficial but is not required. Proficiency in C#, .NET Framework, and SQL Server are essential. We prefer candidates with experience in web development (such as SharePoint, ASP.NET, CSS, JavaScript, and JQuery). A BA/BS degree in Computer Science or related field, or equivalent technical experience, is required.

NOTE: This position is located in the Washington, DC area.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Software-Development-Engineer-Health-Solutions-Group-Job-DC-20001/1812114/181211418121142012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 786971-75400
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

We deliver the best TV experience in the world through partnerships with the top media operators in the world. These customers need to keep a leadership position through innovation and quality, you will translate their requirements to sound engineering propositions and champion their cause to deliver the best TV experience.

Responsibilities

- Serve as focal point and principal contact for owned feature crews within the Product development team, release management and field teams
- Co-ordinate with business development, development, test and release management teams to ship features
- Drive beta preview releases for owned features
- Work with engineering leadership to define product/feature vision
- Mediaroom is a complex product that involves complex infrastructure install and setup. One of the responsibilities for this role is to coordinate automation of install and configuration steps for the product on a single machine
- Single machine product install are used by sales team for demos & by partners for integration testing. Focal point of contact for sales & partner support
- POC for OSS/BSS APIs exposed by the product. Work with release management & engineering to understand what new API’s are required to be added to the product, deprecation of API’s, Samples for API use.

Requirements

- The ability to work autonomously, handle multiple overlapping work responsibilities, ambiguity and shifting priorities;
- Project management as well as product lifecycle understanding. Release beta version, track bugs, clarify on project schedules, allocation of resources.
- Technical background - C#, IIS, SQL Server, Hyper-V, Certificates (desired)
- Knowledge of Microsoft Server Products - Microsoft SQL Server, Windows Server 2008

IEBCRJobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager-IEB-%28786971%29-Job-CA-94035/1752357/175235717523572012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 794259-80881
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
ICE

]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Inventory-Control-Expert-Job-CA-92653/1877357/187735718773572012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 779321-70398
Division: Retail Stores


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts





]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Technical-Advisor-Job-CA-92653/1569091/156909115690912012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 777616-69127
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777616

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1547411/154741115474112012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Houston, TX, US
Job ID: 778385-69676
Division: Sales


South Central District Platform team is looking for a Principal Platform Solution Specialist (PPS) who will drive large or complex Tier 1 application opportunities (in many cases mission critical) in a given set of targeted customers. This will be done by focusing on the CIO, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s). The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on a specific customers’ business needs.

While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins.

Responsibilities include:

1. Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mould” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
2. Demonstrated experience and expertise selling technology to senior business decision-makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
3. Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.
4. Proven experience in the following key areas:
a. System and application design
b. Solutions Architecture
c. Needs Analysis and Envisioning
d. In-depth knowledge of competitors
e. Demonstrated project management skills
f. Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.
g. Listening to customers (as opposed to telling/selling), probing for business process pains and opportunities, in an effort to meet or exceed their expectations.
h. Leveraging partner solutions to continuously find ways to solve customer needs.
In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.
i. Communicates effectively:
j. Constructs and communicates compelling arguments that convince others to take a desired action
k. Demonstrates the ability to present ideas, goals, problems, outcomes, and processes in a fashion that is understood by a diverse audience.
l. Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.
m. Understands the customer’s business:
n. Actively researches customer to determine business issues
o. Asks “High yield” questions to draw out customers issues
p. Differentiates symptoms from root cause problems
q. Helps customer prioritize issues to derive high value initiatives
r. Understands, describes, and executes a business process:
s. Describes the function of a business process and logically and coherently walks you through the process end to end
t. Demonstrates and describes successfully using a process in a previous business role, along with the outcome(s) of that process
u. Builds and leads teams through influence:
v. Demonstrates from experience, the ability to recruit and convince others to participate in achieving group goals.
w. Keeps the group working toward a common shared outcome or goal
Effectively utilizes and leverages virtual team resources
x. Works effectively with all levels in the customer organization helping them understand and solve their business problems
y. Becomes the “go to” person the customer seeks out when new business problems must be solved
z. Is welcomed by top customer management to discuss new ideas and approaches

5. Key requirements:

a. Minimum 8-10 years of consultative selling experience
b. MBA preferred
c. Professional training and certification in sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies, Six Sigma, ITIL, CMC etc. certification a plus, or equivalent experience, presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, business process consulting or automation, CRM (Siebel or other), MCSE
d. Experience with a Consulting or Services company such as McKinsey, Accenture, EDS, IBM Global Services, HP or the equivalent
e. Global Sales or consulting position in a competing or partner company, particularly Oracle, SAP or IBM

6. Travel Requirements: Selected candidate will travel requirements can be up to 50% depending on account assignments.
MSUSJOBS
SALES:PPS


]]>http://www.microsoft-careers.com/job/Houston-Principal-Platform-Specialist-Job-TX-77001/1556934/155693415569342012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 789884-78299
Division: Sales


Position: Solution Sales Professional - Data Center

The South Central District has an immediate opening in Houston, TX for a Data Center Solution Sales Professional to cover Enterprise customers in the Southern Territory (South Texas, Oklahoma, and Arkansas). As a Solution Sales Professional you will lead a virtual team of technical, marketing, Partner and consulting resources to advance the sales process and achieve/exceed quarterly budget targets in your territory. The ideal candidate will have a proven track record of developing new business, building strong business relationships, driving Windows Server, Virtualization, Management and Windows Azure software sales and partner integration. The ability to effectively present to a wide range and size of audiences from IT Pro to CxO to business decision makers is a must. A good understanding of issues surrounding deployment, management, security and integration of technologies and solutions is required.

Key Responsibilities include:

Creating and executing a business plan to ensure your product's revenue and unit goals are achieved.
Developing a healthy Windows and Management Solutions pipeline of qualified opportunities.
Bringing customers to agreement on the business value of proven Windows and Management solutions.
Develop in-depth understanding of the platform and related solutions and the value they bring in solving business problems.
Ensure appropriate resources are engaged to help customers evaluate Microsoft Windows and Management solutions.
Increase deployment of Windows Server Platform in your customer set.
Drive customer and partner satisfaction for your products and solutions.
Connect enterprise customers and partners with the product groups.
Contributing to the recruitment, engagement and readiness of Partners who can help the Solution Sales Professional drive business.
Team effectively with other sales representatives, Partners, Microsoft Consulting Services and Marketing to meet your goals and customer needs.
Understand Microsoft strengths relative to competition and effectively communicate those strengths to customers in a positive manner, knowledge of VMWare, Novell, Altiris, Symantec, Linux, and other Unix technologies is a plus.
Delivering reference and satisfied customers that can be leveraged in future sales engagements.

Requirements and skills for this position include:

Strong, proven track record of solution selling, based on business value principles, experience focused on selling solutions to solving Enterprise customer problems thru technology.
Demonstrated experience and expertise in selling technology solutions to senior business and IT decision makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
History of holding and consistently exceeding quota - Strong communications, presentation, negotiation and interpersonal skills.
Practical knowledge and experience of Microsoft Server Platform Technologies, customer operational issues and 3rd party integration with the windows platform is preferred.
Ability to articulate the business value of the Microsoft platform by positioning Windows Client, Windows Server, Management Servers (Operations Manager, Systems Management Server/Configuration Manager) and Security products (ForeFront Client/Server Security, Threat Management Gateway and Unified Access Gateway in competitive scenarios.
Account Management and Prioritization Excellence: Demonstrated strategic time management and multitasking skills. Effectively manages sales pipeline with predictable business results that exceed revenue targets. High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
Strong objection handling skills.
ADDITIONAL REQUIREMENTS:
Travel: Candidates must be able to travel to cover the entire territory as opportunities warrant.
Education/Certifications: Successful candidates will have a BS/BA degree or equivalent work experience
7-10 Years of enterprise software sales experience.
Live in Houston, Tx Geo

]]>http://www.microsoft-careers.com/job/Houston-SSP-Data-Center-Job-TX-77001/1807030/180703018070302012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Sales
Location: Houston, TX, US
Job ID: 793263-80550
Division: Sales


Interested in revolutionizing the Education Industry? Are you ready to inspire the minds of students and faculty alike? Join the Education Solutions Group (EdSG) as an Account Technology Specialist (ATS) and do just that by delivering the .NET vision and bring the benefits of our great technologies to IT Business Decision Makers. In your role as an ATS, you will work with strategic universities, colleges and K-12 education customers in the South region (TX, OK, LA, AR), providing pre-sales technical/architectural support for large-scale solutions at these enterprise accounts. You will engage and build technical relationships between Microsoft and managed Education customers for the successful deployment of Microsoft technologies in an academic environment. You will have the opportunity to flex your creativity and share your extensive knowledge by delivering Education oriented technical content at Education events. The successful ATS will also assist Education Account Executives, Partner Account Managers and Solution Specialists with formulating and executing Microsoft's long-term strategy for respective accounts/opportunities and evangelize Microsoft's products, technologies, and solutions to meet revenue goals and strategic objectives. The ATS will be responsible for creating, managing, and owning many portions of the sales cycle delivering end-to-end Microsoft solutions in education environments and have the ability to function at the technical architect level with our customers. Ideal candidate will have a demonstrated ability working within executive levels at enterprise customers to map IT to education initiatives. The successful candidate must be able to articulate the business value of our scalability, availability, and management solutions and products and position them in competitive scenarios. We are looking for candidates who have an unabated passion for technology, a keen eye for unobvious opportunities, a passion for the Education Industry and unparalleled communication and negotiation skills.
Qualifications:
Applicants should have a strong technical background with 8 + years industry experience. The ideal candidate will have strong communication skills and presentation skills with the ability to articulate the advantages of Microsoft technology to senior business and technical decision makers as well as front-line technologists. Experience in the Education industry and deep understanding of the competitive landscape will be an asset. A BA/BS or MS degree in Computer Science or related technical discipline MSCE+I is preferred. The candidates' expertise should include broad and/or in-depth knowledge of Microsoft’s technologies including the following: Windows Client, Windows Server, SQL Server, Active Directory, System Center and Exchange. Experience with LYNC, Dynamics, and Microsoft cloud solutions are also a plus. Position will be based in the South Central region. Preferred location is Dallas, TX. 40-50% travel required throughout the region.
SALES:PS
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Houston-Account-Technology-Strategist-Job-TX-77001/1866116/186611618661162012-06-15MicrosoftSalesfull-timeUSDstarting0BSHouston, TX, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 793241-81005
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights.

What we’re building:

The AdCenter Contextual advertising team is building a state-of-the-art ad delivery system that is designed to show the most relevant ads to the millions of users who visit Microsoft, Yahoo and other web pages and the ever-growing list of people using Windows Phone 7 devices.

How we are building it:

We recognize that to be competitive in today’s services markets you have to be able to move quickly to respond to the ever-changing marketplace. We currently deploy new functionality every couple weeks and we’re on a path to be able to do so every day. New features and improvements are tested on slices of our traffic and proven for effectiveness before being rolled out to all users. Not all changes are worth keeping, but that’s OK.

What do we need to build:

The developer infrastructure team is primarily responsible for initiatives that are aimed at making the engineering team and related processes more productive. In this role, the individual will be responsible for the constant improvement of our instrumentation and monitoring of our service. Responsibilities include;
- Ensuring that we have the instrumentation in place to be able to quickly diagnose live site issues.
- Doing the analysis necessary to determine where there are gaps in instrumentation coverage.
- Serving as the principal point of contact for non-specific live site issues.
- Making the case for and helping to drive work to ensure that we can better identify issues closer to the source.

Who we are looking for:

- We are looking for people who see inefficiency and want to make it go away.
- We are looking for people who love to examine problems and solutions and prove that the solutions work as designed.
- We are focused on adopting and improving systems and processes that work for us but are also easily adopted by others. “Not invented here” is not spoken here.
-
If all of this sounds like a good fit for you, then join the Contextual Advertising team at Microsoft. Our team is located entirely in Silicon Valley.

The Contextual Advertising team is Microsoft’s counterweight to Google’s AdSense program. We analyze the content of pages across the web to determine which ads would be most relevant for each page we see. Having completed the search deal with Yahoo, we now have a much bigger base of search advertisers to draw from and big plans for how we’re going to dramatically grow this business over the coming years.

The Contextual Advertising problem space encompasses some of the biggest & most comprehensive problems in Computer Science including Machine Learning, Data Mining, Big Data, Large Scale Distributed Computing, Geographical Scale, Service Deployment and Management. Further there are large Mathematics and Economic problems like Optimization, Probability Theory, Auction Theory, Game Theory, and Behavioral Targeting. Most of these problems require fast moving development and experimentation which will stress the ability of the Test team to ensure quality in a fast iterating environment.

Qualifications include:
•Bachelor’s degree or higher in Computer Science or a related field of study.
•3+ years of solid experience in C# development is preferred, Java is acceptable.
•Experience authoring detailed specifications


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:MA
XADSXDV:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-AdCenter-793241-Job-CA-94035/1882431/188243118824312012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788381-76680
Division: Interactive Entertainment Business

By applying to this position, you are being considered for multiple like positions.

Microsoft is a leader in the design of world class entertainment devices. We are looking for a strong silicon design engineer to work in the IEB HW team on exciting new products. The candidate must be a highly motivated self-starter who will thrive in this dynamic, cutting-edge environment.

You will be responsible for all facets of silicon development work. The tasks will include: microarchitecture definition, writing specifications, RTL design, logic synthesis, static timing analysis, formal verification, clock domain crossing verification, chip bring up, and system debug. You will also participate in the development of functional verification, performance validation, test strategy and debug implementation.

You will follow and help provide strategic direction based on specific requirements, for example, low power design. You will ensure that sound methodologies are used for design and ensure a quality tape out through rigorous checklist reviews. On occasion you will evaluate and provide recommendations for technology, IP, and vendor selection.

Requirements:
BS/MS in Electrical or Computer Engineering.
7+ years of experience.
Proven track record of successful design of complex multi-million gate ASICs in leading-edge technologies.
Energetic and self-motivated.
Good communication skills, written and verbal.
Attention to detail.
Experience with microarchitecting moderately complex designs.
Experience with RTL coding. Verilog preferred.
Experience with logic synthesis and timing analysis. Synopsys DC and Primetime preferred.
Experience with low power implementation methodologies.
Knowledge of computer architectures desirable.
Knowledge of chip validation and debug desirable.
Occasional travel.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Engineer%2C-Senior-IEB-Hardware-%28788381%29-Job-CA-94035/1776809/177680917768092012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 793147-80293
Division: Services & Support


The IEB Global L&D team is seeking an instructional designer with a robust background in instructor led and e-learning development. The ideal candidate should be able to use e-learning as a key component to drive significant improvements in Microsoft customer satisfaction and Customer Service Representative (CSR) knowledge through training. Training will be built into a blended curriculum and primarily delivered through call center trainers. The training you develop in this role will directly impact the ability of Tier 1 CSR's to provide world class customer service while routing, redirecting or answering customers’ inquiries.
The successful candidate will have experience designing, developing, and delivering training and training content in a multi-regional context. Additionally, this candidate should be able to provide insight into the training industry, with a proven track record for building high-impact, blended learning solutions. Xbox is one of the fastest moving businesses within Microsoft and short turnaround times and the need for high-impact training is a constant. Working closely with Experience Program Management, Tools, Process, Quality, Service Delivery and Release Management teams, you will define learning objectives and build world class training solutions focusing on Tier 1 and Tier 3 CSR needs. As training needs ebb and flow, you will work with multiple projects which may include product training, program training, soft skills training, train the trainer events, and actual delivery of content to internal (MSFT) and external (contact center) customers.
This position requires extensive cross-group coordination, excellent communication skills, deep instruction design aptitude and strong project management skills. The ideal candidate will have 5+ years’ experience as an instructional designer and be able to apply advanced adult learning theories into a practical application based training strategy. The candidate should be able to understand complex instructional strategies and be able to translate key themes and tactics into understandable messages for broad consumption. Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables.

The ideal candidate will be an experienced instructional strategist able to drive significant impact to Microsoft customer satisfaction as part of a learning strategy. This candidate will be able to apply advanced adult learning theories into a practical application by controlling the overall curriculum design for the programs they manage. This role will also require the ability to clearly explain and train complex technical and customer service skills to ESL (English as a second Language) support representatives while delivering world class customer service.
About the group
We support Xbox globally in 38 countries and 21 languages through 6 vendors, 19 sites and over 5,000 agents around the world. We’re on the front lines helping Xbox customers get the most out of their consoles, games, accessories, media downloads and the Live service. We feed our learning into product design and operational policy decisions. The environment is growing, dynamic, complex and extremely important. If you dig consumer entertainment, feed off big challenges and want to make a difference to our brand perception and the division’s bottom line, Xbox support may be a great fit for you.
Responsibilities:
Develop, execute and evangelize best practices in training.
Innovate in the Design and development phases of blended learning content for technical troubleshooting and customer service business needs
Line of Business Program management which includes project managing to dates and schedules.
Be a leader in instructional design innovation.
Oversee the design of training that is effective for ESL audiences
Help meet Microsoft business goals by ensuring the readiness of Xbox agents to provide support.
Define training-related testing criteria and building strong assessments in an electronically delivered medium.
Conduct training audits of centers who deliver any Xbox training program as the business requires.
Assess trainer delivery skills.
Provide onsite support and training to vendor agents. (up to 20% travel)
Core Competencies:
Functional skills/expertise
Cross Boundary Collaboration
Customer commitment and foresight
Deep Insight
Holding Others Accountable
Impact and Influence
Requirements:
ADDIE Model expert
Demonstrated analytical, problem resolution, change management and decision making skills
Demonstrated learning expertise
Strong oral and written communication skills including slide concept creation, requirements documentation and making effective presentations
Ability to deal with the ambiguity associated with working in a fast paced rapidly changing high growth environment
Strong project management and negotiation skills
Familiarity with Captivate, adobe suite of graphics and media tools.
Familiarity with Quizmaker
Sales and retention background a plus
Ability to deal with conflict, multiple constituencies and simultaneous objectives
Passion and familiarity with customer service, console gaming, and gaming industry nuances preferred
Qualifications
A degree or certification in Performance Technology, Instructional Design, Adult Learning, or teaching, plus 3-5 years of on the job application. MA perferred
Equivalent work experience of proven instructional design experience (3-5 years minimum).
Proven experience with Instructional Design and performance consulting, and deep technical knowledge and the ability to convey complex topics to contact center agents.
The ability to write application-level test questions, create strong performance and knowledge measures through traditional testing mechanisms as well as through scenario-based assessments.
Proven e-learning design and development experience, and experience with designing, developing, and delivering blended learning solutions.
Classroom training experience and the ability to delivery classroom instruction.
Experience coordinating and developing multiple projects at one time, successfully.
Demonstrated ability to communicate effectively with peers, driving diverse workgroups to collaborative solutions.
Experience with using Learning Management Systems a plus.
Strong interest and commitment to technology and Microsoft customer satisfaction.
Skills:
Advanced Microsoft Office skills.
Ability to convey complex topics concisely.
Ability to communicate clearly with English as a Second Language audiences (ESL).
Ability to work well in a team and take on big challenges.
Classroom training skills required.
Quizmaker, Captivate, Flash experience a plus.
Basic HTML and XML coding skills a plus.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-E&D-Learning-&-Dev-PM-Job-WA-98006/1858170/185817018581702012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790929-78928
Division: Services & Support


27 percent of all time online is spent in social networks and that’s billions of minutes per day. This is where product and brand conversations take place and Microsoft is continuing to support customers where THEY are in addition to our own properties. We care about eliminating the “seams” in the customer experience and aspire to be a more unified and ubiquitous organization that ensures customers have the best experiences with their software, devices, and services. Are you someone with a passion for supporting customers across various segments and enabling their success through the use of Microsoft technology? Are you someone with the collaboration skills and gravitas to build strong working relationships with Customer Service & Support (CSS) Leaders and Product Marketing? Do you have experience defining and driving improvements in support experiences which cut across organizations? Are you a leader who understands and thrives within the dynamic environment of social care? Our internal clients are CSS program managers and leaders as well as product marketing & engineering teams.

Customer and Partner Services (CaPS) is looking for a strong leader to take us to the next level in social care. Candidates for this position should be highly motivated and excited about the potential of social media, have significant leadership experience, strong organization and communication skills, a passion for the customer, technology as well as the proven ability to collaborate in a fast-changing environment with multiple stakeholders. In addition, candidates should have demonstrated experience working in various aspects of product life cycles from initial design to final product delivery and customer service.

Experience in at least two of the following areas is desirable: Customer Service, Account Management, Marketing

RESPONSIBILITIES:
Build & lead a high performing v-team, and deliver against an aggressive set of commitments in the area of social care (e.g., @microsofthelps brands across various languages).
Partner with the global and regional capability leaders in CSS (e.g., Community & Online, VoC/Listening, Systems & Tools, Service Delivery) to define strategy and operationalize.
Establish partnerships with marketing and engineering teams for social care support
Work closely with other organizations across Microsoft to drive awareness, efficiencies and share solutions in social care and social media.
Develop and manage the annual budget.
Define performance metrics, establish measurement capabilities, and demonstrate business impact.
Set up regular review mechanisms with business leadership through a defined performance metric criterion to ensure measurement, evangelism and education of service delivery plans.
Coordinate service delivery processes with traditional channels to ensure the customer experience is fluid and low effort.
Establish the social care governance structure and rhythm to ensure social care strategy, expectations, requirements, and boundaries are understood within CSS.
Create a working environment that embraces diversity, motivates and inspires others to accomplish business goals.

Preferred Qualifications:
10+ years of related experience in customer engagement, service delivery leadership, social media marketing and/or an equivalent combination, including 3-5 years of senior management, budget and expense management experience.
Demonstrated understanding of the complexity of developing and delivering effective operational solutions to complex business challenges.
History of demonstrating the effective development of strategic initiatives as well as skills to complete complex implementation plans.
Significant successful experience in demonstrating leadership in challenging situations
Demonstrated ability to communicate effectively with peers and drive groups to collaborative solutions
Demonstrated ability to see company/industry trends and provide leadership with a business context
Bachelor’s Degree required. MBA preferred but not required.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Director%2C-Social-Care-Engag-Job-WA-98006/1822861/182286118228612012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Software Engineering: Development
Location: Issaquah, WA, US
Job ID: 788901-77114
Division: IT


Do you want to be part of platform team that delivers authorization solution for many line of business applications and services in Microsoft? Come join ITAuthorize team (Foundation Services group) and help us build the next generation authorization platform.

ITAuthorize platform leverages industry standards such as RBAC (Role Based Access Control) and XACML (Extensible Access Control Markup Language) and provide policy based authorization solution. As many applications are planning to onboard to our platform, we are trying to build new feature set, increase the scale, provide rich SDKs and expand our reach to support customers in different domains and in Azure.
We are seeking for highly motivated and well-seasoned developer to help us in that effort. Our current platform support hundreds of applications and services in both IT and Product groups.

Responsibilities include:
Driving good engineering excellence practices & standards in the group
Own critical feature areas and implement end to end
Mentor other members in the team
Participate and drive good technical discussions

Qualifications for this job include:
8-9 years of demonstrated work experience
BS degree in computer science or related field
Solid hands on coding skills in C#, WCF &.NET
Proven track record of shipping major projects
Ability to work in cross functional teams and strong design and interpersonal skills
Prior experience with Azure, SQL Server and service oriented architecture is desirable
Knowledge about identity, authentication, security, RBAC/XACML areas will be a plus.

We are fast paced, agile but fun team on a mission to provide enterprise solution for authorization. We would like to hear from you if the qualifications match.

SESIT

]]>http://www.microsoft-careers.com/job/Issaquah-Senior-Development-Engineer-Job-WA-98006/1784851/178485117848512012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 793711-80547
Division: Services & Support

Want to help drive a world-class support experience in the console and online gaming and entertainment industry? As an Experience Program Manager for Xbox Support you will work closely with a variety of Business and Product Groups to ensure that our customers have the best experience possible and help drive future improvements to the product and ecosystem.

The Experience PM is the face of support and voice of the customer to the product team and will be responsible for becoming the subject matter expert in the area of Xbox LIVE billing and subscription services, including (but not limited to) key aspects of account creation and management, purchase options, payment instruments, and billing services. Core responsibilities of the position will be to develop and maintain an excellent working relationship between support and the product groups ensuring awareness and readiness for future releases while reporting and driving resolution on top support issues for current releases.

You will also be responsible for all support aspects of customer privacy, safety and security, which includes representing Xbox Support in broader Microsoft initiatives to drive standards, consistency and best practices.

You will be involved in both Pre-launch and post-launch activities where you will help to define support scenarios, participate in training/documentation development and spec reviews and otherwise ensure all technical readiness criteria are met for support agents. During post-launch you will identify and report on top support issues and incident drivers, develop support scenarios, build solution objects, coordinate content, and advocate on behalf of our customers while providing excellent support representation and business intelligence.

Other responsibilities may include:
Define and work with key stakeholders within the Xbox group to drive an effective Customer Support program
Work with the Xbox Product Group and CSAT to understand their needs and ensure appropriate support content and offerings
Champion supportability and good design in product development cycle
Aggregate and provide the voice of the customer to product teams to ensure appropriate focus on supportability
Develop solution content to be used by end customers and internal support agents
Identify and champion efficient processes and opportunities to enhance support offerings
Coordinate with other Xbox Support PMs to ensure coverage of all appropriate areas
Assist with training curriculum development and review all documents for technical accuracy
Review test plans and participate in testing efforts for new products and services
Review marketing material, manuals, and packaging to ensure that all materials contain the correct documentation and provide feedback to the Marketing and Operations Teams when appropriate
Review design specs and test plans to identify support gaps and anticipate support scenarios
Review development team bug databases to ensure that appropriate solution objects are created
Provide detailed product and policy knowledge to internal support teams as needed for escalations, training, content, etc.
Write business requirement documents and assist in functional specifications for tools integration
Own technical escalations for appropriate lines of business and see through to resolution

Technical Qualifications:
Ability to troubleshoot and repro moderate to complex technical issues
Technical background in billing, subscription or other payment services
Strong background in consumer entertainment devices and applications or transferable experience
Proficiency with SQL queries, excel pivot tables, SharePoint and Product Studio


Business Qualifications:
Excellent written and verbal communication skills
Strong presentation skills
Strong analytical and problem-solving skills
Demonstrated ability to deal with ambiguity
Demonstrated strong commitment and drive for results
Passion for driving product enhancements that benefit consumers
Ability to work independently and strong cross-group collaboration skills
Ability to manage multiple timelines and commitments
Light to moderate domestic and international travel
Customer Service or Support experience
Previous call center experience
Project management experience

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.
SS:CS
EDDjobs



]]>http://www.microsoft-careers.com/job/Issaquah-Experience-Program-Manager-Job-WA-98006/1866093/186609318660932012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 791894-79040
Division: Services & Support


The Customer and Partner Advocacy team is looking a high impact, results driven Marketing and Communications Program Manager to help us drive improved customer and partner experiences and focus on “doing the right thing” via our //GetHelp program, our OneList program and the broader CPE efforts in CSS and Microsoft.

The Customer & Partner Advocacy Organization (CPA) enables Microsoft to proactively listen and respond to customer and partner issues. As a key resource for Microsoft employees and partners, CPA provides a mechanism to address individual customer issues and resolve systemic problems that impact our customers and partners. It also provides visibility of issues and vital insight to enable business teams at Microsoft to resolve issues for customers and partners. The CPA team, in collaboration with internal partners, has the ability to build business cases for change and broadly influence internal decision makers on products, programs and policies to improve customer and partner experience.

This position requires an individual that has an entrepreneurial approach to marketing, writing and presentation development; often shifting quickly between strategic work and tactical work. It also requires the ability to be a keen negotiator with various internal teams to secure funding and content placement at various internal events to evangelize our work. This position requires an individual who can develop and drive a messaging and marketing strategy, with supporting success metrics. This person will also be responsible for building a content library of resources.

The ideal candidate will have:
Outstanding messaging and positioning skills
Excellent writing skills
Proven knowledge of the field sales organization and the ability to “sell” internally leveraging internal social media, 1:1 personal interaction
Experience in communicating at various levels of management
A portfolio that illustrates audience marketing and communication strategy skills
Demonstrated event planning skills
Demonstrated project management skills and ability to manage multiple projects simultaneously
Agility using PowerPoint and SharePoint
An ability to deal with adversity, change and last minute course adjustments at any time
Strong knowledge of how Microsoft does business in the field and with partners
Ability to aggressively drive collaboration in order to proactively gather content and appropriate messaging from subject-matter and event owners on behalf of executives
An ability to work independently and make progress when ambiguity exists
The initiative and determination to respectfully demand the attention of busy stakeholders

Required Qualifications
- 7-10+ years in corporate marketing or communications and prior public relations experience.
- 7-10+ years of presentation, writing and/or PR content development.
- Experience with broad internal written, video, and social communications.
- Strong presentation skills and experience with Sharepoint/online communication framework.
Ability to travel (limited)

Personal Attributes
Passion for solving customer and partner issues
Integrity and honesty
Open and respectful
Willing to take on big challenges
Self-critical, questioning
Ability to deal with ambiguity

If you thrive on working in an extremely fast-paced and demanding environment, and love taking on big challenges, submit your resume.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-MARKETING-MANAGER-Job-WA-98006/1825378/182537818253782012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 793266-80342
Division: IT


Do you have a passion for simplifying tools, and solving business problems through the delivery of Business Intelligence technologies? Do you have a proven ability to work in a results-driven environment that is focused on routinely shipping high value systems? Are you recognized by your peers for leading technical thinking in areas of database architecture, design, and optimization? In the Business Intelligence Engineering (BIE) organization we are responsible for building the tools and systems used to create the Microsoft Enterprise Data Warehouse (EDW) and the associated business analytics and reporting that are used across all lines of Microsoft’s internal businesses. This is a dynamic organization that adds high value to our internal business partners and employees, and in turn drives improved Customer & Partner Experience (CPE).

The BIE group is looking for a highly motivated technical Principal PM who has the passion and skills to manage a team to design great BI solutions that yield high customer satisfaction for our client and their customers. Responsibilities include leading a team and mentoring those direct reports on multiple projects. This position will stretch your data and application architectural skills, which will be used constantly as you partner with your development and test peers on overall design of customer solutions. You will be expected to have a thorough understanding of data and process analysis tools and methods, working knowledge of database /data warehouse/reporting technologies, including SQL Server.

Roles & Responsibilities
Develop and manage and extremely productive and highly skilled team of technical Program Managers.
Ensure that the Data Architecture supports data integration from across the enterprise
Ensure data assets are properly implemented and managed
Ensure meaning of data assets are well understood across the organization
Ensure consistency of data related business rules
Manage cross organizational data architecture & data modeling related engagements
Interpret data assets from both a business and IT implementation perspective
Partner with BIE Leadership to maintain high team morale and productivity
Partner with Solution Manager (SD) & end users to analysis Business requirements.
Responsible for end to end functional design of the solution.
Develop and maintain project data models at multiple level of details and functionality (conceptual, logical, subject-level, etc) that support the business requirements
Identify and define Security Requirements necessary to protect data.
Identify and define the business rules associated with data; these should include all data integrity/constraint requirements.
Ensure the accuracy and level of information supports the business requirements, as well as subsequent development activities.
Assist developers with transforming logical models to physical implementation.
Communicate data-related project information to developers, and the user community.
Work with modeling tools and data repository to maintain project deliverables.

Requirements/Qualifications
People Management skills
Data Warehousing and BI expertise.
Strong conceptual and logical data modeling skills
Data Mapping and Interface analysis experience
Analytical, facilitation, and communication skills.
Excellent conceptualization, analytical, and logic skills.
Facilitation and consensus building skills
Excellent oral/written communication and listening skills
Ability to manage multiple tasks and function as part of development project team(s) required.
Should be a highly creative, technically savvy, self-motivated, conceptual thinker with a broad understanding of warehouse/mart principals and objectives and/or Operational Application development.
Experience in Use Case and Usage Scenario analysis
Bachelor’s degree in computer science, computer information systems, or related study
Working knowledge of Microsoft SQL Server and Analysis Server , TSQL, MDX
Working knowledge of basic architecture principles and concepts.

Desired Skills:
Experience with MS Visio and/or Erwin preferred.
Ability to understand and relate product technology, strategy and direction with business needs
Developing model and data repository infrastructures and standards.
Building Meta Data based repositories and/or data dictionaries


SESIT

]]>http://www.microsoft-careers.com/job/Issaquah-PRINCIPAL-PROGRAM-MANAGER-Job-WA-98006/1860667/186066718606672012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 782926-73024
Division: IT


Do you want to work with the latest Microsoft technology to produce tools that will result in a billion dollar impact on our bottom line? CHIP is the group that supports our global channel incentives marketing efforts and is charged with realizing the full potential of our Partners worldwide. To do this cost-effectively CHIP is building a platform for our Marketing business based on three key pillars; Simplicity, Transparency and Engagement that scale to both highly managed partners as well as the high-volume, low-touch partner business model.
Do you have a passion for driving quality, promoting best practices, pushing automation to the next level, and delivering strategic solutions to customers? Come to work for CHIP team and enjoy a great opportunity that will help you to reach your full potential. We are looking for a motivated, results-driven Software Test Engineer that has a thorough understanding of QA’s role and wants to write great automation and promote engineering best practices across projects.

You will drive test engineering, influence the design/content of release deliverables, and sign-off for key features and projects. You will create end-to-end scenarios with developers, program managers, testers and business customers. You will use Scenario Focused Engineering (SFE) and Scenario Focused Test Design (SFTD) to deliver superior test results via strong test methodology and effective automation -- assisting the team in achieving new levels of engineering excellence. You will be an important part of a global delivery team.

Primary Responsibilities:
General
- Enable the on-time delivery of high-quality, reliable solutions efficiently (via tools, automation, standards, best practices)
- Manage multiple responsibilities in a fast-paced development environment
- Accountable and responsible for all tasks related to assigned features
- Partner with peers (Testers, Developers, PM, SD, and Support teams)
- Be part of a growing, high-performance test team, providing critical energy and input into team strategy and priorities
Project Work
- Clarify how features work to eliminate ambiguous requirements
- Ability to estimate, schedule, and prioritize work
- Partner with internal and external teams to review / inspect specifications,
- Review your test plans with other disciplines for completeness and accuracy
- Develop and implement test designs for features / applications
- Participate in peer review of test plans, test cases, and automation
- Adopt and drive test methods and best practices
- Accountable for driving adherence to entry and exit criteria.
- Develop and execute test cases for specific features, scenarios, and use cases.
- Understand and demonstrate ad hoc testing skills
- Capable of troubleshooting and debugging code to identify the origin of and isolate defects
- Prioritize defects for his/her features based on severity / priority
- Provide solid, well-reasoned, customer cases to drive fixing of critical defects
- Perform end-to-end data verification
- Use VSTF to develop & manage test cases and document & manage defects.
Technical/automation/analysis
- Demonstrate capability and proficiency in programming languages (C# and SQL critical to success)
- Use test automation tools independently
- Able to understand, build, and use test harnesses, standard / custom automation tools and environments
- Analyzes defect patterns for assigned features
- Determines and documents root cause of defects

Required skills:
- Minimum 5 years of experience testing software applications and systems
- Minimum 5 years of experience running, writing, and maintaining test automation
- Minimum 5 years’ experience strong C#, SQL, and automation skills
•\ Minimum 5 years solid understanding of the SDLC and testing practices

Preferred Skills:
- Broad base of technical skills, with a primary focus on Microsoft technologies
- Strong understanding of test automation processes, tools, and techniques
- Familiar with .Net technologies and web services
- Excellent problem solving, troubleshooting, and debugging skills
- Values and creates clear, concise, and consistent test documentation
- Excellent verbal and written communication skills
- Strong cross group collaboration abilities
- Demonstrated ability to succeed in ambiguous environment
- Sound problem resolution, judgment, negotiating, and decision making skills
- Attention to detail
- Driven towards self-improvement, development, and achievement
- Team player
- Driven for continuous development/improvement of team processes and procedures
- Track record of taking ownership of initiatives
- Exhibits good judgment establishing priorities and escalating issues
- Minimum of 3 years of demonstrated work experience in testing business-oriented information systems
- 3+ years of experience planning, architecting, and developing test automation
- Experience with VS 2010 Coded UI automation and internal MS automation tools - MAUI, KAF, RPF, Mita
- Enterprise IT experience
- Knowledge of Performance, Security, Privacy, and Accessibility testing
- Experience being an active participant in a Business-IT partnership
- Experience working with 3rd party vendors and a global delivery model
- BS or equivalent in Computer Science or Software Engineering or related technical discipline preferred
- Experience with SQL Server and IIS administration
- Understanding of Cloud Computing concepts and platforms

MSIT:SMIT
RSA:Event


]]>http://www.microsoft-careers.com/job/Issaquah-Sr-SQA-Lead-Job-WA-98006/1680023/168002316800232012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 793401-81135
Division: Server & Tools Business


Role: Senior Advocacy Specialist (AS) - North America GetHelp/Customer Partner Advocacy Team (CPAT)

Standard Job Title: Senior Advocacy Specialist

The GetHelp/Customer Partner Advocacy Team Senior Advocacy Specialist (AS) position centers on researching, managing and resolving complex mission critical customer and partner issues - Primarily serving as a “Trusted Advisor” and proactive Customer Advocate that provides an empathetic voice for our customers and partners while driving change across all organizations at Microsoft.

Primary Job Responsibilities:

- Steadfastly advocates on behalf of our customers and partners. Serves as the empathetic voice of our customers within Microsoft and provides timely and comprehensive resolutions to all customer issues.
- Proven successful cross-collaboration skills with an emphasis on proactively building and retaining ongoing, productive team relationships. Engages internal resources resulting in successful cross-group collaboration. Continually building influence with internal contacts. (e.g. Subject Matter Experts (SME), etc.).
- Conducts root cause analysis demonstrating a high level comprehension of business impact across customer/partner escalations while manifesting a commitment to the mission, goals and strategies across teams and key stakeholders.
- Proactively articulates and affirms the value of GetHelp/CPAT business model to business groups and partners resulting in an increased awareness and usage of the GetHelp process and related benefits. Provides compelling business rationale for Business Group (BG)/Product Group (PG)/SMEs/etc. to engage and successfully collaborate to resolve customer and partner issues.
- Contributes ideas to operational process improvements and other procedures of the team goals which resulted in improved quality, efficiency, expediency and advocacy.
- Positively influences external customer satisfaction and retention by receiving and effectively managing complex, mission-critical or politically sensitive customer escalations from various areas within Microsoft- including all executive offices.
- Demonstrates problem-solving abilities, particularly when confronted with time-sensitive and ambiguous issues that require collaborative evaluation & resolution.
- Provides insight and visibility to the management team regarding high-priority, large-scale or systemic trends/issues.
- Consistently demonstrates the aptitude to investigate an issue, quickly ascertain the requested solution and engage the most appropriate resource or resources to drive the customer’s request to a timely resolution.
- Actively seeks out opportunities to increase the breadth and depth of knowledge in relation to the business, process and operational needs. Establish and maintain relationships with their internal resources while seeking out opportunities to leverage knowledge when advocating for customer resolutions or when taking the lead to resolve issues independently.
- Strong prioritization and time-management skills with the ability to handle fluctuating case volumes in a consistent manner without a decline in performance or advocacy.
- Comprehensive, in-depth understanding of CPAT-NA’s individual, silo and team-based metrics. Understand the impact and value if achieving metrics for both individual as well as the overall team’s success.
- Aligns their performance and priorities with CPAT-NA’s mission goals and strategies.

The following skills and qualifications are essential for success in this position:
- Effective cross group collaboration skills.
- Proven ability to succeed in a dynamic and constantly evolving business landscape.
- Must demonstrate problem-solving abilities, particularly when confronted with time-sensitive issues that require collaborative evaluation & resolution across team boundaries.
- Demonstrate prioritization skills and manage effective communication across multiple programs and business groups.
- Targeted Executive level presentation and negotiation skills.
- Demonstrate considerable understanding of Microsoft products & internal company structure.
- Problem solving skills with the ability to manage uncertainties while handling multiple priorities.
- Knowledge of global and cross cultural communication styles and business protocol.
- Proven ability to demonstrate exceptional written and verbal communication skills while maintaining poise under pressure.
- Highly developed aptitude and experience working with the following Microsoft applications such as Outlook, Word, Excel, PowerPoint, Visio and Product Studio.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-ADVOCACY-SPECIALIST-Job-WA-98006/1888407/188840718884072012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790382-78275
Division: Services & Support


Can you feel it? Can you feel the momentum Microsoft has? Windows 8 and Office 15 are coming and they are going to be huge! Are you interested in been part of it? If so keep reading.

As the Electronic software distribution (ESD) PM in the Customer and Partner Services (CaPS) team you will be responsible for the end user experience. You will work closely with the Office business and product groups, On-line Operations and other groups within CSS, focusing on driving the right experiences for our customers. You will help drive future improvements to the product, service and ecosystem by providing the customer perspective in a well-articulated, data backed, manner that clearly identifies product/service/policy issues, the cost of these on customer satisfaction and implications on budget to the business.

On a day-to-day basis you will identify and report on top support issues and incident drivers, develop support scenarios, build solution ideas, coordinate and source content, and advocate for the customer while providing excellent support representation and business intelligence.

Interested? Are you a self-motivated, organized, professional individual who is confident to represent our customers experience to senior stakeholders? Do you like to think of new and innovative ways to do things? Do you want to join a fun team where your input, career and professional development will be a top priority for the business? If your answer is yes to these questions, you might have found the next step in your career.

Key Accountabilities:
§ Accountable for customer and agent experiences for ESD
o Enhancing the customer experience by creating solutions that best suit the customer needs
§ Accountable for working closely with the Office PG & BG to develop support plans for product launches, and to drive policy improvements for current products
§ Ability to identify and scope program requirements (problem statements, proposed answers, timescale, cost) and then manage through delivery to sign-off complete.
§ Work with key stakeholders to drive effective customer experience considerations while furthering the business goals
§ Present compelling ideas to Senior Management to improve our customer/business experience
§ Provide detailed analysis of where problems exist and form business solutions to resolve
§ Champion customer experience and satisfaction in the product life cycle
§ Develop solution content to be used by customers and internal support agents
§ Assist with training curriculum development and review all documents for technical accuracy
§ Drive both individual cases and broad product issues to closure through optimization, automation and elimination

Knowledge, Skills and Experience:
Strong analytical ability and effective at using multiple data sources to drive change
Ability to analyze trends and issues and create actionable plans to address
Ability to manage multiple correspondences/tasks/activities effectively
Strong knowledge of how to use market intelligence and competitive landscape information
Proven project management skills
Strong verbal, written and presentation skills ( must have strong PowerPoint skills)
Demonstrated cross-group collaboration across multiple groups
Passion for driving product, workflow, content and policy enhancements that benefit consumers
Passionate about Microsoft and its customers
Bachelor’s degree preferred
Solution sales experience preferred
1 + years Customer Service & Support experience and / or previous call center experience (desired)

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Global-Ops-PM-Office-Job-WA-98006/1807040/180704018070402012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Software Engineering: Test
Location: Lehi, UT, US
Job ID: 778569-70133
Division: Server & Tools Business


Do you want to help evolve the way we all use our desktops, laptops and other client devices at work? Are you passionate about creating a world class management experience for IT administrators? Do you love improving products by listening to customers and bringing in their feedback? Do you love to set the standard for quality and engineering in a team? If so, we have a great opportunity for you.

The Utah Development Center, part of the Microsoft Desktop Optimization Pack (MDOP) team, is looking for a Test Manager to staff and lead a team of Software Development Engineers in Test (SDETs.) The test team will play a critical role in creating products and solutions in the areas of client management, virtualization and cloud services.

You will need to bring many competencies to the table: expert technical skills, world class management and team building skills, engineering leadership, and an understanding of enterprise customers/processes. You will staff and lead a team that will ensure that our products are at the highest possible quality. You will lead your team to expand a complex and extensive test lab, drive testability and quality into the division’s architectures and designs, bring customer feedback into the product, deploy our beta products into production at Microsoft and customer sites and establish and enforce engineering standards across the organization.

Our test teams in MDOP are first class engineers. They design and code automation software. They are an intricate part of the development process, working and coding side by side with architects and design engineers through the entire product lifecycle.

You will have peers in software development and program management with whom you will work as a team to get the products delivered on schedule and with quality. Additionally, you will interact with business and technical leaders across Microsoft and the industry. You will need to possess a holistic perspective that goes beyond technology to see the end to end picture across the customer, business and division strategy. We will count on you to inspire the confidence and trust of partners and customers. And we’ll depend on you to be reliable, delivering what you say you will deliver.

The solutions and technologies that you will own will require you to collaborate across divisions and geographies at Microsoft. In MDOP, we believe in empowering our leaders and holding them accountable for broad scope results. We will reward you for successful delivery. We’ll have fun in the process.

Basic Qualifications:
- 7+ years software engineering experience
- 5+ years managing teams
- 5+ years test experience
- Bachelor's degree in Computer Science or other technical field or equivalent experience

ST:SLR



]]>http://www.microsoft-careers.com/job/Lehi-Test-Manager%2C-Principal-Job-UT-84005/1565942/156594215659422012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSLehi, UT, USJob Category: Services & Consulting
Location: , , US
Job ID: 777813-69387
Division: Services & Support


We are looking for only the very best Consultants to join our elite team, to take responsibility for guiding customers in the architecture, design and implementation of applications leveraging Microsoft Development tools and technologies. Microsoft is seeking individuals who exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments, to create a compelling image of Microsoft and its products for our customers. Microsoft Services is looking for Consultants who have a mix of advanced technology and business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end technology solutions.


Expert level knowledge and real-world experience in Service Oriented Architecture and BizTalk is required. This role also requires assisting customers in architecting, planning, testing and deploying Microsoft technologies as appropriate.

A successful candidate will possess the following skills:

Deep technical knowledge of the Microsoft's products, tools, and technologies in the integration space
Deep technical and architectural knowledge of .NET, Java and 3rd generation applications development platforms
Deep technical knowledge of WCF, WF, and SOA
Clear understanding of Web services approach including Web service protocols such as SOAP and REST
Deep expertise with SOA implementations to address distributed service transaction requirements with support for standards such as WS-*
Design expertise in Microsoft BizTalk Server 2010 and industry adapters (e.g, SWIFT, HL7, HIPAA, EDI/AS2, etc)
Proficient in message queuing, service bus and storage technologies
Experience leveraging infrastructure technologies like Active Directory, ADFS, SAML
Proficient in architecting authentication and authorization for applicationss that integrate with both on-premise and off-premise apps

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant industry experience providing solution architecture and consulting.

Travel is an integral part of this position as are high levels of recognition and visibility. Position locations are flexible within the geographic US.

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777813

]]>http://www.microsoft-careers.com/job/Consultant-_NET-Job/1549860/154986015498602012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Poland - Non Location Specific, PL
Job ID: 779022-70175
Division: Services & Support


Premier Field Engineer - Developer, FTE, Warsaw

Do you want to deliver a high quality customer and partner experience through timely and effective response and resolution to customers? Do you like providing strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements? Do you enjoy collaborating with internal groups and teams, partners, industry?

Through trusted advisor relationships and through the optimization and successful implementation of technology, Premier Field Engineers help to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft.

Team/ Department Mission:
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities:
Deliver proactive onsite support and knowledge transfer to the customer
Drive on preventing incidents during your customer visits
Deliver SKU services and customized workshop.
Drive high customer satisfaction on reactive (GTSC) support incidents
Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge
Achieve high levels of customer satisfaction
Deliver technical workshops, presentations and documents
Maintain your accreditations
Collaborate with Microsoft teams to deliver a high quality service
Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution
Manage customer expectations and deliver a service in line with contractual obligations

Successful candidates would typically have one or more of these qualifications:
3-5 years of related experience
BA/BS degree
Face-to-face customer engagement skills.
At least 2 years of experience in supporting Enterprise customers within MS Platform
Excellent written, oral and presentation skills.
Awareness of corporate environments and their business requirements
Knowhow of Microsoft SharePoint Product, especially Version 2007, 2010.
Experience in several of following SP topics: Administration, Workflows, SharePoint Designer, InfoPath Designer, IT architectures, Performance analysis and Debugging, APIs.
ASP.Net und IIS knowhow
C++, C# or PowerShell Knowhow

An advantage would be:
Troubleshooting- and Architecture experience with IIS, ASP.NET,CLR & .net Framework, SQL Server
WCF, WPF, Page Lifecycle, Microsoft-Office, Team Foundation Server
Experience with Visual Studio 2008 or 2010
DB development and Tuning, Design und ORM knowhow
Interested in trends like Lean & Agilent Methods, Model Driven Testing, Web-scale computing or Windows Azure
Demonstrated aptitude for providing exceptional customer service
Strong team participant and involvement in team workload and activities
Integrity and honesty
Open and respectful with others
Willing to take on big challenges
Passion for customers, partners and technology
Accountable for commitments, results and quality
Self-critical, questioning and committed to personal excellence

Qualifications:
MCSE qualification or job experience
Degree qualification or equivalent experience
ITIL/Service Management experience or 3rd level support experience
Fluency in English and Polish
Communicative German language skill will be a huge asset

EUR:MSPL:SMSG:EN

EUR:MSPL:SMSG:PL

]]>http://www.microsoft-careers.com/job/Poland-Non-Location-Specific-Premier-Field-Engineer-Developer-Job/1567693/156769315676932012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPoland - Non Location Specific, PLJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 792023-79274
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights

Are you passionate about building test automation frameworks? Are you ready to have impact that extends across the Online Services Division? Are you looking for more sunshine and all the tech energy Silicon Valley has to offer? If you are, then we have a dream job for you.

We’re a unique team in the Contextual Ads organization that is solely focused on providing a test platform that can be leveraged across Ads and Bing. We already have teams adopting our platform from across OSD, including dev and test teams in Bellevue, Mountain View, and India - the list is growing every week. Our mission is to build a platform that enables our partners to complete testing in 15 minutes. Think about that for a second…most teams talk about their test passes in terms of days or weeks…we are talking minutes.

This is no easy feat. It requires driving testability into the product code, developing mock services to test components in isolation, and optimizing away expensive deployment steps; the list of challenges goes on. We are looking for people that are passionate about quality and yearn for the opportunity to spend 100% of their time coding to realize what we are calling Ads Test 2.0. If you’re up to the challenge, we’d love to talk to you. We’re an agile tight-knit team with no shortage of work. It’s a great time to join as we are building our next gen architecture and there are lots of opportunities to jump in and make a difference.

Qualifications
4-6 years coding experience with C#/.NET (Java, C++, Python, etc. also considered)
Strong proficiency in software design patterns and object oriented programming
Passion for developing test strategy of complex systems
Proactive, self-motivated, and result oriented
Excellent communication and cross-team collaboration skills
Bachelor’s degree in Computer Science or equivalent work experience


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



O:BING
BINGES
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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-%28792023%29-Job-CA-94035/1830221/183022118302212012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 763430-47359
Division: Services & Support

The Microsoft Dynamics Consulting Practice is looking for a Senior Consultant with Enterprise ERP experience who has a mix of hands on experience on business applications implementation, architectural design and strategic business acumen. The role requires both broad and deep Manufacturing, Distribution, and Logistics industry knowledge as well as functional knowledge in the areas of sales order management and supply chain business processes. An understanding of dealer management and/or rental services processes would be beneficial. The ideal candidate must possess the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. Demonstrated ability to engage in senior level business decision maker discussions related to agility, business value, and business processes is also a must. This position will be a key enabler for other consultants and partner staff and will oversee delivery of the largest, most complex, and most strategic projects for Manufacturing, Distribution, and Logistics enterprise customers. The Senior Consultant will have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Senior Consultant applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive Tier 1 ERP solutions such as SAP, Oracle, PeopleSoft, or JD Edwards. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft solutions. Previous consulting experience ideally with a tier 1 / "big-4" consulting organization would be a definitive plus.

The senior consultant also helps Microsoft management identify, pursue and close the most strategic Microsoft and partner business development opportunities. To accomplish this, the successful candidate must be effective in fostering executive level relationships.

Senior Consultants routinely act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. They maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and partner staff and sharing best practices. The Senior Consultant is able to deliver and articulate effective strategic presentations to audiences of all sizes. Effective collaboration with software and services presales teams, product management and development organizations, as well as ISV and implementation partners will be critical to the success of this role.

The Senior Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The ideal candidate has demonstrated the ability to facilitate and manage key decision making, lead projects or initiatives, drives issues to resolution and takes ownership in the end-to-end solutions. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment. Qualifications include hands-on experience in several of the following: Financial, Distribution, Manufacturing, Supply Chain, Project Costing, HR/Payroll, Enterprise Application Integration, Enterprise Application Architecture. Travel (up to 100%) is an integral part of this job. The candidate must live close to (within 50 miles) of any Major city/Airport.

SS:ES
763430

]]>http://www.microsoft-careers.com/job/Consultant-ERP-Job/1388950/138895013889502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 772486-65641
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Consulting Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our Infrastructure products to include Active Directory and associated Security products. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: Microsoft Consulting Services is looking for an Infrastructure Consultant (SC)/PKI/CA who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. The successful candidate will build upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

The ideal candidate should have:
- A degree in Computer Science or Engineering, or equivalent work experience.
- 5-7 years of experience with Microsoft platform products including the Windows NT/2000/2003/2008 Operating System.
- Experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Infrastructure configurations.
- Significant work experience involving technical consulting, systems development, systems deployment and a proven record of delivering business value.
- A deep understanding of markets, US Government customer and partner business and IT environment; have the background to provide leadership in business and demonstrated effectiveness in consulting and client management; creating architecture and deploying technology to solve business problems
- Industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
- Windows Server 2003/2008, Active Directory infrastructure experience is a must have. Knowledge and understanding of Exchange Server 2003/2007, OCS, SCCM, SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both IT Infrastructure Design and Deployment and Business Development.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.
SS:PSS

]]>http://www.microsoft-careers.com/job/Senior-Consultant-772486-NSG-Infrastructure-PKICA-Job/1485480/148548014854802012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777613-69130
Division: Services & Support


SharePoint Delivery Role - Development

We are in need of SharePoint Delivery Consultants that possess both broad and deep technology knowledge and the ability to architect and successfully deliver a development solution by mapping a customer’s business problem to an end-to-end technology solution. The consultant must demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to SharePoint as described below. They must be able to manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.
Expert level knowledge in several of the following areas is required:
Experience with Microsoft SharePoint Server 2010 and Microsoft Office SharePoint Server 2007
Experience with information architecture and taxonomy definition
Development experience with ASP.NET, Web Services, and Web Parts
Experience with SharePoint OM, API, web services, and libraries.
Experience with large-scale SharePoint Server 2010 and Foundation 2010 development projects
Proficient in coding and coding best practices with Visual Basic.NET and C#, and WF
Understand client portal needs and ability to architect solution and provide proper product mix defining integration point with Microsoft Enterprise Portal Technologies.
Architect and deliver solutions for the following scenarios:
o team & project collaboration
o corporate communication portals
o business process portals
o partner & trading portals and e-commerce portals
o pharmaceutical regulated and validated portals
o financial services regulatory compliance portals
Experience with SharePoint Performance Optimization
Familiar with migrating from competitive technologies to SharePoint 2007 or later
Familiar with SQL Server Database Architecture
Familiar with Active Directory (AD) and security authentication concepts

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 8 years relevant working experience including expertise in development and enterprise architecture, as well as distributed system implementation.
This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
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777613

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1547475/154747515474752012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 759280-45559
Division: IT

This Job is eligible for the following work arrangements :Flex Time
Design, Vision and Scope, Strategy and Technical Documents
Candidates must have an understanding of customer and partner business and IT environment, and have demonstrated skills designing and developing technology in area(s) of specialization to solve business problems.
Participates in the delivery of complex solution as technical individual contributor or as a team member under coaching/guidance of senior team members.
Strong knowledge of the Software Development Life Cycle methodology
Ability to understand and analyze issues and uses judgment to make decisions.
Strong problem solving & troubleshooting skills
Strong communication skills
Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
Ability to read, interpret and/or develop Technical specifications, diagrams and database schema
Validate code on customer’s system and educate customer’s team on applying the code.
Work with Leads to map solution and technical information to customer’s context.
Work with Leads on areas of local prototype, or proof of concept, to test solution.
Write or modify programming code to suit customer’s needs.
Unit test to assure meets requirements, including integration test as needed.
Responsible for self-development according to professional development plan
Other
Reports to Engagement Manager
Consultants are expected to have deep technical expertise in one or more of the following areas:

Areas of Expertise
.NET Tools and Technologies - experience of leveraging the same and designing, implementing and deploying Line of Business Applications.
Databases: Database skills for SQL Server Development and/or SQL Reporting services

Educational Qualification:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
Highly proficient & solid Customer facing Project experience involving solution design, project envisioning, planning, development and deployment in one of the areas mentioned in Section II
Must have a proven record of delivering technical solutions
At least 3-12 years of related technology experience
Having a MCSD/MCSE//MCAD/PMP certification is a plus.

]]>http://www.microsoft-careers.com/job/Hyderabad-Consultant-Job/1345401/134540113454012012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 762017-46811
Division: Services & Support

This Job is eligible for the following work arrangements :Flex Time
We are looking for a KM & Innovation Lead to define and execute IP strategy for GD. It is a high impact role and will work in close collaboration with the Service Line Leads, Engagement Manager and Architect teams to drive tangible outcomes. This role will be the focal point of making Value Creation Strategy in GD charter, a reality.

Job Responsibilities:
- Carve out IP strategy and deliver value by reuse
- Drive the culture of IP reuse
- Establish framework for measuring and rewarding reuse
- Responsible for IP metric on the GD scorecard
- Evangelize GD IP strategy with ww/area stakeholders and forge deep relationships. Collaborate with other IP initiatives across areas
- Collaborate with tools Program Manager and promote luminous to MSEngage

Requirements:
Must have a degree in Computer Science or Engineering, or equivalent work experience
At least 10 - 12 years related IT experience
Excellent project management capabilities
Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management
Must have a proven record of delivering business value especially wrt GD Model
Some business process and people management skills or related experience required
Candidates must have deep understanding of customer and partner business and IT environment

]]>http://www.microsoft-careers.com/job/Hyderabad-Engagement-Manager-Job/1374132/137413213741322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 790445-78016
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $70 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

Do you love to develop innovative and engaging experiences? Are you ready to revolutionize the world of Display Advertisement - the fastest growing segment of online advertising - and move Microsoft from being the underdog to a leadership position? To leapfrog the competition and grab a much bigger slice of a $30 billion pie, we want to change the perception of advertising in the minds of consumers from one of necessary evil to one of positive delight by delivering brand-new engaging, fun, interactive, and personalized experiences that can be seen across devices and form factors (e.g. Windows 8, Windows Phone, Xbox, tablets and other devices). This “appification” of the Web in which ad experiences are interactive and enable users to accomplish their tasks is called Advertising 2.0. Our team is at the center of this metamorphosis and is chartered in re-imagining the Win 8 ad experiences and how they get created at scale.

To lead this effort, we are looking for an outstanding senior software engineer to join the ranks of our team and help make the next generation of ad experiences a reality. The ideal candidate is an exceptional software engineer with passion and experience in developing clients of large-scale Web applications.

Roles & Responsibilities:
- Collaborate across the organization on feature definition and scoping, and on defining robust Engineering Fundamentals
- Provide technical leadership to a group of talented software engineers with constant improvement methodologies in mind.
- Partner with Developers, PM, Test, Research and Operations peers as well as other advertising product teams in order to deliver a state-of-the-art next-gen Ad experience platform.
- Analyze risks and compromises and make suitable tradeoffs-
- Drive on-time delivery of high-quality software releases in a fast-paced environment

Skills & Qualifications:
- Proven ability to design a large product as technical leader and take it through all phases of the software development life cycle, resulting in high-quality software, delivered on time.
- Proven track record in creating innovative engaging interactive consumer experiences.
- Outstanding technical problem solving skills and a passion to solve hard problems.
- Strong software design and coding skills
- Passion for new technologies, quality, and customer satisfaction
- Excellent communication and cross-group collaboration skills

Experience Required:
- Leadership experience shipping products or services over multiple development cycles required
- 3+ years of professional software development in web application or services
- 7+ years of industry experience in software development
- 3+ years of experience working with web technologies such as JavaScript, AJAX, JQuery, CSS, HTML5, Silverlight, ASP.NET MVC or WCF.
- BS or MS degree in Computer Science or related technical discipline

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XADSXDV:JABE*LI
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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Ads-Platform-790445-Job-CA-94035/1799780/179978017997802012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793522-80358
Division: Server & Tools Business


The Microsoft Cloud and Information Services Lab (CISL) is an applied research group, with researchers and research software development engineers (RSDEs), inside the Server and Tools Business division (STB). We focus on cloud infrastructure, information services, and data marketplaces, working closely with STB product teams and serving as a bridge to related work and groups in MSR and OSD. In particular, we engage closely with MSR teams working in databases, distributed systems and machine learning.

Responsibilities include:
Work with Program Management, Engineering and Test teams to develop Microsoft’s external cloud information services
-Identify and address the fundamental research challenges in advancing the state-of-the-art for Big Data analysis, and elastic, multi-tenanted services.
This position requires individuals who demonstrate strong interpersonal, communication and presentation communication skills.
Basic Qualifications:
PhD in Computer Science, Statistics, Electrical Engineering, or related disciplines.
2+ years of strong background in Databases, Distributed Systems, Information Retrieval, Machine Learning, Statistical Modeling, Optimization, Mechanism Design or related field
2+ years of hands-on experience in C#, C++, or Java
Preferred Qualifications:
1+ year experience with cloud computing technologies such as Hadoop is a plus

]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Research-Software-Development-Engineer-Job-CA-94035/1860631/186063118606312012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 786940-75549
Division: Interactive Entertainment Business

Join the Xbox Team and make your mark on the coolest gaming platform in history. We are looking for an experienced Thermal Engineer who has a proven track record of developing system and component level thermal designs that best balance performance, cost, high volume manufacturability, acoustic, and reliability from concept to mass production in an aggressive time-to-market environment.

You will be responsible for leading the thermal design, modeling, and design validation. At the same time, you are challenged to meet program goals for product performance, quality, safety/compliance, product cost, schedule, and development budget.

Your track record must include direct experience with forced and natural convection design, hands-on thermal testing, and design for experiments.

The ideal candidate must demonstrate exceptional experience in both theoretical and empirical thermal design theory and operation and must have a high level of high volume product development and aggressive schedule experience.

Hands on experience in Flotherm modeling is a must.

Experience with PRO-Engineer is desirable.

Responsibilities include:

- Leading consumer electronic system and component level thermal design in an aggressive time-to-market environment with emphasis on low cost, reliability and high volume manufacturability.
- Lead thermal test vehicles specifications, design and testing
- Provide team leadership and collaboration of cross functional and cross-organizational product development team. Successful collaboration with Reliability Engineering, Silicon Development and Development/Manufacturing Test teams is critical.
- Create statements of work and manage development partners & contract manufacturers
- Organize, present, and document technical reviews/status
- Create test plans and procedures and lead testing to qualify all parts involved in system and component level cooling solution, such as: fans, heat sinks, heat pipes, heat sink retention mechanisms, thermal interface material, thermal gap pads, etc.
- Create test plans and procedures and lead testing on variety on test vehicles, including Thermal Load Boards, Golden Thermal Units, EV, DV builds, retail units.
- Proven track record of hands on experience with test equipment
- Proven track record of working with and developing leading thermal technology initiatives.
- Attention to detail and clear documentation/communication is a must
- Min of 10 years of experience
- Education experience includes BS or MS in Mechanical Engineering or similar with emphasis on heat transfer and fluid mechanics.

SC:APA

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Thermal-Mechanical-Engineer%2C-Senior-IEB-Hardware-Xbox-%28786940%29-Job-CA-94035/1754766/175476617547662012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Lehi, UT, US
Job ID: 785101-74378
Division: Server & Tools Business


Do you have a passion for quality? Do you want to help make Windows the premier desktop operating system for enterprise customers? If so, we want to talk to you! The Microsoft Desktop Optimization Pack team (MDOP) is focused on providing innovative solutions around virtualization, management, maintenance, and monitoring. A key factor in our long-term success is our team’s passion for delivering high-quality products that address problems faced by IT professionals and corporate users.

We are looking for a Software Development Engineer in Test. In this position, you will work with a team of experienced software engineers to ensure the quality of MDOP products. You will provide critical input into team strategy and priorities and you will also initiate, promote, and implement test engineering best practices. In addition, you will mentor and guide test team members in designing and implementing tests, help define quality gates, design and build test automation, and participate in reviewing product architecture. We are looking for someone who works well with others and can take a holistic product view. We expect you to work effectively as a member of a cross-discipline team (test, development, program management). You must be a self-starter who is able to deliver the right results and be willing to collaborate and share ideas.

Position requirements:
- BS/MS in Computer Science or related field, or equivalent industry experience
- 5+ years of development or test experience through at least one full product cycle
- Background in C# or C++

Preferred:
- Excellent problem solving, architecture, design and debugging skills
- Knowledge and experience in test automation
- Ability to work both independently and within a team environment
- Passion for technology, quality and learning
- Strong interpersonal and cross-group collaboration skills
- Ability to work effectively in situations involving uncertainty or a lack of information
- Aptitude for technical mentorship

If you are passionate about software quality and would like to have a huge impact on customers around the world, come join our team.


]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer-in-Test-II-Job-UT-84005/1722617/172261717226172012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSLehi, UT, USJob Category: Software Engineering: Test
Location: Lehi, UT, US
Job ID: 784115-73852
Division: Server & Tools Business


Do you have a passion for quality? Do you want to help make Windows the premier desktop operating system for enterprise customers? If so, we want to talk to you! The Microsoft Desktop Optimization Pack team (MDOP) is focused on providing innovative solutions around virtualization, management, maintenance, and monitoring. A key factor in our long-term success is our team’s passion for delivering high-quality products that address problems faced by IT professionals and corporate users.

We are looking for a Software Development Engineer in Test. In this position, you will work with a team of experienced software engineers to ensure the quality of MDOP products. You will provide critical input into team strategy and priorities and you will also initiate, promote, and implement test engineering best practices. In addition, you will mentor and guide test team members in designing and implementing tests, help define quality gates, design and build test automation, and participate in reviewing product architecture. We are looking for someone who works well with others and can take a holistic product view. We expect you to work effectively as a member of a cross-discipline team (test, development, program management). You must be a self-starter who is able to deliver the right results and be willing to collaborate and share ideas.

Position requirements:
- BS/MS in Computer Science or related field, or equivalent industry experience
- 5+ years of development or test experience through at least one full product cycle
- Background in C# or C++

Preferred:
- Excellent problem solving, architecture, design and debugging skills
- Knowledge and experience in test automation
- Ability to work both independently and within a team environment
- Passion for technology, quality and learning
- Strong interpersonal and cross-group collaboration skills
- Ability to work effectively in situations involving uncertainty or a lack of information
- Aptitude for technical mentorship

If you are passionate about software quality and would like to have a huge impact on customers around the world, come join our team.


]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer-in-Test-II-Job-UT-84005/1710863/171086317108632012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSLehi, UT, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760528-46116
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760528-External-Job-DC-20001/1368142/136814213681422012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 793706-80528
Division: Sales


Microsoft is seeking a senior level Account Manager working within Microsoft’s US Public Sector Federal District that will be responsible for increasing Microsoft revenue and deployment in several Federal Civilian agencies. This position reports to the Civilian Government and IGO ATU Manager in the US Public Sector Federal District and is based in Washington, DC with approximately 40% travel. The successful candidate will have prior experience, knowledge and relationships in Civilian agencies with a proven track record for successful sales, effective account management, strategic planning and execution, and noteworthy relationships. The candidate must also demonstrate proven sales expertise, industry-relevant business acumen, effective communication abilities for interpersonal and public conversations, track record of producing great results with teams, highly resourceful, and a laser-focus on creating positive customer experiences. This position requires political awareness and protocol between Federal agencies, OMB mandates and initiatives. The candidate must practice sound judgment regarding PR and be able to qualify for a security clearance.

The Account manager serves as a key player on the sales team, educating the customer on the value of Microsoft solutions and establishing trust and confidence through onsite conversations, roadmap and envisioning briefings, evaluations and proof-of-concepts with flawless follow through and rapid responsiveness. The Account Manager serves as the principle role to create customer loyalty to the Microsoft Platform and Services.
Qualifications include: 5+ Years pre-sales or consultative experience, a practical knowledge of Microsoft and competitive technologies and candidates should also be knowledgeable in strategic planning, risk analysis, forecasting, and business justification. Candidates should possess strong collaborative teaming abilities, exceptional leadership skills, effective virtual team management skills, and have a strong commitment to customer service. Solid verbal, listening and presentation skills are required and must demonstrate concise and effective communication with customers, partners and within Microsoft.
Scope of Position: Position requires an understanding of the functions and missions of federal agencies and departments as well as a comprehension of the political factors impacting decisions and the Federal government-wide initiatives. One must have an understanding of the Federal government’s budget cycle, procurement processes, contract vehicles, programs and political landscape while recognizing significance and impact to Microsoft's revenue. With some senior management involvement, works collaboratively through sales and services teams to develop an account or territory plan that develops, documents, and leads customer, MS, partners, and other resources to implement joint short and long-range strategies. Conducts account planning - identifies opportunities, risks and resources necessary to drive new revenue, develops and maintains a 2x pipeline, successfully executes effective competitive strategies and increases customer satisfaction. The candidate must also be capable of effectively leading a virtual team, accurately forecast business, and achieve monthly/quarterly/annual revenue goals.
Education and Experience: The ideal candidate will have a BS/BA degree or equivalent work experience combined with 5-10 years relevant sales experience in large, complex account environments. Candidate has demonstrated the ability to drive revenue in complex account situations while enhancing customer satisfaction and loyalty. The candidate displays organizational, communication, project management, negotiation, and problem solving skills. The candidate also displays a strong understanding of enterprise sales and the application of the Microsoft Solution Selling Process.

SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-Account-Manager-Job-DC-20001/1866076/186607618660762012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 794975-81478
Division: Sales


The US Federal Government (Federal) vertical has an immediate opening for an Application Platform focused Technology Specialist (TSP) on our Specialist Sales Team. As a top subject matter expert on this area of technology, you will work with both business and technical decision makers in a pre-sales capacity. The TSP will serve as a key player in the virtual team; responsible for enhancing the technical relationships with customers, product teams, Microsoft Technology Centers (MTC’s) Microsoft Consulting, Microsoft Support, appropriate ISV’s/SI’s, as well as other regional partners. The Specialist will work with our Application Platform Specialist team in developing a strategy across the US and throughout Federal - working with customer/partner architects, and programs across the country. The Specialist will evangelize the Microsoft Application Platform (with a core emphasis on SQL), drive and close sales opportunities, develop technical strategies, deliver and manage architecture design sessions as well as proof of concepts, deliver presentations, and manage account relationships to incorporate Microsoft infrastructure and application platform strategies within the business processes of Federal customers. The Specialist will also provide active leadership for the account teams and will serve as a technical escalation point for other team members. Teamed with our sales organization, including Account TS’, the Specialist will be responsible for the account planning and support necessary to drive technologies and initiatives for their area of expertise throughout the vertical. This Specialist will be required to deliver articulate & effective strategic presentations to audiences of all sizes and all levels. The Specialist will also work with product groups, partners, and customers on joint whitepapers, architectural reviews, application development efforts, presentations, website materials & demonstrations to showcase Microsoft technology in the Federal government marketplace. Core technology expertise for this opening includes a thorough understanding of the Microsoft platform - with an emphasis on SQL Server. Responsibilities include: creating, managing, and owning the successful presentation of end-to-end scenario based demonstrations to CxO-level and technical architect level customers; developing and maintaining relationships with senior-level technical decision makers/architects; analyzing business strategies and obstacles in order to propose sound technical solutions; contributing to a high-caliber virtual team; sharing best practices; influencing product development; and mentoring other staff. Required qualifications include: 8+ years of related information technology experience/subject matter expertise; strong expertise with enterprise-scale solutions; exceptional leadership, negotiation, organizational, creative, presentation, written, and verbal communication skills; and the ability to travel. The Technology Specialist needs to have passion for technology as well as a willingness and capability to learn new products or technologies quickly. Preferred qualifications include: Pre-sales consulting, project experience, technical certifications, and a Bachelors or advanced degree. Federal experience desired but not required.
Location - This position is slated for the DC metropolitan area

SALES:PS
MSUSJOBS


]]>http://www.microsoft-careers.com/job/Washington-Technology-Specialist-Professional-Data-Platform-Job-DC-20001/1897228/189722818972282012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 784112-73993
Division: Sales

The position for the Licensing Executive, WW Licensing & Pricing, is responsible for providing complex analytical and contract negotiation support for Enterprise accounts in the Us Public Sector market. The individual will participate in the negotiation of final terms and conditions necessary to close Enterprise, and other key volume licensing agreements. He/She will work with Microsoft's sales management and Licensing Specialists to develop strategy, territory plan, and direction to increase annuity penetration in Public Sector and large System Integrator accounts.

Responsibilities:
•This position will provide licensing leadership to the US Public Sector field organization by working with the LS community to develop a territory plan and licensing framework to maximize our annuity revenue penetration in the region.
•The individual will provide expert knowledge of Microsoft volume licensing programs, negotiation strategies, and best practices to the Group's General Managers, ATU Managers, Licensing Specialists, Business Managers, and field sales force to increase volume-licensing sales. Directly participates in negotiating complex final terms and conditions, outside of filed empowerment, necessary to close assigned agreements.
•Makes key decisions on agreements with input from the management team.
•Frequently participates in negotiation with customers via phone and video teleconferences.
•He/She will participate in face-to-face negotiation with customers when required.
•Consistently applies significantly complex licensing principles to reach successful sales solutions.
•Identifies and resolves agreement issues, negotiating changes, recommending compromises, prepares contract amendments and coordinates the execution and distribution of agreements.
•Ensures that sales and negotiation strategies adhere to established guidelines, policies and procedures, and maintains solid licensing practices, and legal standards.
•Proactively identifies and recommends solutions for improving the agreement development, negotiation, and sales processes.
•Reviews and may identify new licensing programs.
•Actively participates in the development of agreements related to such new programs.

Contacts:
This position will have frequent contact with all levels of Microsoft employees including individuals from the following groups: Channel Marketing, Finance and Operations, Legal, Financial Services Group Field Sales force and Sales Management, Product Marketing, Resellers, Business Groups, Product Groups, and Customers.

Qualifications Recommended:
•The ideal candidate will have a Bachelor’s Degree in Business Administration with a minimum 7 years of business experience with a least 5 years of directly applicable experience in sales and marketing, operations management, finance, and/or contract negotiation/management or an equivalent combination of education and experience.
•MBA preferred.
•Candidate must possess excellent demonstrated decision-making, problem solving and negotiating skills.
•Good software industry and software licensing experience is a must.
•Experience in face-to-face negotiations of licensing contracts on behalf of Corporate Enterprise Account customers is a requirement.
•Excellent interpersonal, verbal and written communication, analytical and presentation skills are also required.
•Strong attention to detail required.
•The successful candidate must be willing to travel.

Job Location: Washington, DC or Reston, VA

SALES_WWLPG_
wwlpjobs
segjobs



]]>http://www.microsoft-careers.com/job/Washington-Licensing-Executive-WW-Licensing-&-Pricing-Job-DC/1715091/171509117150912012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 784549-74050
Division: Services & Support


The National Security Group has an exciting opportunity in the Washington, DC area for a Consultant with SQL Server architecture, implementation, and data analysis/business intelligence experience. As a Consultant, you will be an integral part of the account team, helping to foster trusted-advisor relationships and assisting customers in realizing maximum value from their
investment in Microsoft technologies.

Additionally, we are actively seeking to hire a Consultant who has a combination of advanced technology and strategic business acumen. The role requires the ability to design solutions by mapping customer’s business problems to an end-to-end technology solution. Consultants manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

Specific technical skills and experience required for this position include:
- Database architecture, design, implementation, and operations experience with a focus on SQL Server
- Data modeling and Data Transformation and Loading (DTL) with a focus on SQL Server
- PerformancePoint and Proclarity Product Families
- Application development and database design processes and methodologies
- Experience with Business Intelligence applications
- Analysis Services design and tuning
- Cube design
- Data Warehouse schema design experience desired
- Data Transformation Services (DTS)
- .NET development and architecture experience preferred
- Knowledge of competitive database platforms and OLAP products a plus
- SQL Reporting Services
- Programming Languages
- DB architecture, OLTP,OLAP
- Project Management

In conjunction with these technical skills, successful candidates must possess strong verbal and written communication skills. Experience with a mainstream project lifecycle methodology is strongly preferred. BS/BA degree in computer science, information systems, or related field also strongly preferred.

Travel is an integral part of this position; although a majority of our work is based locally, candidates must be willing and able to travel as much as is demanded by the needs of our customers and our
business; traveling up to 25%. Advanced domain knowledge in US Government is preferred.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Informantion Level. The position will require travel to customers sites . The selected candidate must be able to start within 30 days of offer acceptance.
Location: Wash, D.C.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Consultant-SQL-Server-Washington%2C-DC-Job-DC/1717300/171730017173002012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Customer Service & Support
Location: Washington, DC, US
Job ID: 782900-72927
Division: Services & Support


PREMIER FIELD ENGINEER - Windows Client Technologies

Are you ready to be a rock star? Do you enjoy supporting Microsoft technologies and sharing technical information with others? Look no further, you found the right career opportunity.

The Premier Field Engineering team provides technical support for Microsoft’s Premier customers world-wide through onsite and remote support services. As a part of the Customer Service and Support (CSS) organization, PFE partners with Commercial Technical Support (CTS) and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

For this position the candidate should have Microsoft Windows client operating system experience specifically with Microsoft Windows XP, Windows Vista and Windows 7. Typical tasks performed in this role include reactive problem resolution, operating system migration and installation assistance using the Microsoft Deployment Toolkit, configuration management using Group Policy, pre-rollout testing, and delivering training and risk assessments.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Responsibilities include:
- Provide on-site technical support for Microsoft Windows client operating systems.
- Engage in advanced technical troubleshooting
- Deliver proactive services including technical training and risk assessments
- Offer exceptional customer service

Required Skills and Experience:
Experience with the following technologies:
- Windows XP, Windows Vista and Windows 7
- Group Policy configuration and management
- Microsoft Deployment Toolkit
- Practical experience troubleshooting operating system performance problems
- Experience delivering and/or authoring technical training
- College degree, preferably in Computer Science. Will consider related equivalent experience.
- Ability to work independently with minimal management supervision
- Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Pluses:
- Knowledge of Advanced Group Policy Management
- Experience with Security Compliance Manager
- Experience with Client Logon Troubleshooting
- Experience with network captures and network troubleshooting
- In-depth knowledge on Windows Server 2000/2003/2008
- PowerShell V2 skills including scripting
- Experience with DNS, DHCP and other related areas
- Knowledge of Microsoft Deployment Toolkit

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Washington-PREMIER-FIELD-ENGINEER-Windows-Client-Technologies-Job-DC/1672418/167241816724182012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 793095-80075
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Key initiatives for this role include:
- Customer Health through Service Delivery Planning & Execution
- Customer satisfaction
- Emphasis is on prevention and consultative advice (ITIL)
- This role is responsible for the management of support services to Enterprise Services customers. Scope and decision making include:
- Manages a diverse and complex scope of support issues
- Works with management only when necessary to resolve sensitive issues
- Solves complex support issues effectively. Escalates as necessary for confirmation of solutions or other options as needed
- Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address
- Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit
- Manages the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust
- Makes good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis
- Decisions sometimes impact immediate group and other related groups
- Determines most effective method of problem resolution by utilizing internal resources when necessary

Key stakeholders and other internal organizations this role will interact with include:
- Consistently demonstrates concise and effective communication with customers and employees
- Occasionally leads sharing of best practices with team community
- Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives
- Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan
- Position relies internally upon GTSC/CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs
- Communicates with and influences Microsoft Services leadership/management at team level
- Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors

Qualifications:
- A minimum of 3 years or more experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry
- Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security
- Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills.
- Contributes to team operational precision by active design of and participation in community initiatives
- Bachelors degree preferred
- ITIL Foundation Certificate preferred

SS:ES
793095

]]>http://www.microsoft-careers.com/job/Washington-Technical-Account-Manager-Job-DC-20001/1853071/185307118530712012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 751883-38549
Division: Services & Support


Location: Wash., DC Metro Area

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our .NET platform and is looking for developers capable of supporting this extremely important mission. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET over JAVA and need skilled developers capable of furthering our growth in this space.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging. This candidate’s ability to impact system architectures, investigate system-wide technical problems, and develop new features is key to the role. Additionally, the role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problems to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating knowledge of:

- Strong understanding and experience with the .NET 2.0 and 3.0 framework.
- Strong experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Broad understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions.
- Experience developing database applications using SQL Server. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Advanced debugging skills. Ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Strong understanding of Team Foundation Server or other source control mechanisms

The role requires a technically strong Consultant who is resourceful, confident under pressure and has demonstrated skill in Application Development.

The successful candidate must be a U.S. Citizen and will be required to hold or be able to satisfactorily complete a US Government Secret Security Clearance
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Consultant-_net-Developer-Job-DC-20001/1203964/120396412039642012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 723086-18472
Division: Services & Support

RPM 144936
Location: Annapolis Junction, MD

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interests are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint, however candidates with a strong dev background interested in ramping up in Microsoft Office SharePoint Server (MOSS) will also be considered. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with MOSS development, the successful candidate will be able to demonstrate proficiency with, or quickly learn, .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

Understanding and experience with the .NET 2.0 and 3.0 framework.
Experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
Understanding and experience with Microsoft Windows and other Microsoft technologies.
Experience developing Microsoft Office based solutions (MOSS experience preferable).
Experience developing database applications using SQL Server 2005 and SQL Server 2000. Experience with Oracle or DB2 is helpful.
Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
Ability to diagnose and correct performance problems.
Excellent oral and written communications skills.
Ability to engage in executive and senior-level technology discussions.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.

The successful candidate must be a US citizen and be willing to obtain a US Government TS/SCI clearance is preferred.

The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.

Location: Annapolis Junction, MD
RPM: 144936
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Consultant_MOSS-Job-DC-20001/1036389/103638910363892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 785201-77613
Division: Services & Support

Location: Washington, DC

Are you ready to seize an opportunity to work with established and innovative enterprises in a long-term relationship? Looking to work closely with top Line of Business and IT Executives in large Enterprises, to accelerate the achievement of business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT environment involving multiple platforms and technologies?

JOB DESCRIPTION: Microsoft Consulting Services is looking for an Infrastructure Senior Consultant who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. The successful candidate will build upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

The ideal candidate must have:
- A degree in Computer Science or Engineering, or equivalent work experience.
- 5-7 years of experience with Microsoft platform products including the Windows NT/2000/2003/2008 Operating System and Active Directory infrastructure experience is a must have.
- Experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Infrastructure configurations.
- Significant work experience involving technical consulting, systems development, systems deployment and a proven record of delivering business value.
- A deep understanding of markets, US Government customer and partner business and IT environment; have the background to provide leadership in business and demonstrated effectiveness in consulting and client management; creating architecture and deploying technology to solve business problems
- Industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Knowledge of System Center Configuration Manager 2010 and 2012, DNS, Virtualization (either Microsoft’s Hyper-V or VMWare)
Understanding of:
DFS-R, Clustering, RDS Farms, VDI (deployment of Win7 within VMWare View), Exchange Server 2003/2007, OCS, SCOM is desirable.

This strategic role in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers. The role enables customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments this role systematically plans, orchestrates, and contributes to the development and execution of their customer’s strategic technology plan to align with the broader business goals in an innovative fashion. They will provide industry best practice advice and boost the likelihood of successful integration of Microsoft technologies including integration and interoperability in a heterogeneous environment. In addition to building their own personal network, they will be provided an extensive network of colleagues with complementary competencies and draw on these resources expertise to enhance the overall service provided by Microsoft to customers.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require up to 30% travel to customer sites. Overseas travel possible.

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Enterprise-IT-Architecture-and-Planning-Washington%2C-DC-Job-DC-20001/1793363/179336317933632012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 772954-66771
Division: Online Services Division


Are you passionate about solving difficult problems, engineering solutions that reduce the costs of development, and writing software that have a direct, tangible effect on millions in Microsoft revenue? There is a perfect job opening in adCenter suited especially for you!

AdCenter is the ad based monetization platform for Microsoft online business. We are the application development team responsible for developing applications used by advertisers to create and manage their millions of ad campaigns. The current challenges are in building an automated continuous integration and rapid validation system that removes the costly overhead of moving changes from dev to production. In the highly competitive world of online advertising, such efficiencies are a must.

We are looking for inspired, highly motivated candidates who are equally effective working autonomously or in a group. Managing environments, building the framework for extensible automations, collecting and showing metrics and results from disparate data sources, and building or selecting the right tools to accomplish a regular weekly release cadence will be some of the immediate challenges of a well-qualified candidate.

The successful candidate will be able to demonstrate a breadth of skills and experience including:

5+ years of strong C++/C# coding skills
2+ years of SQL fundamentals and T-SQL
Knowledge of IIS and web application development
Solid understanding of a build management/source control system (TFS preferred)
In depth understanding of SDLC, particularly as it applies to online services
Great interpersonal awareness
Ability to effectively use indirect influence
Great communication/presentation skills
7+years software development experience
Multiple successful large-scale releases to production (includes responsibility for architecture, design, development, and unit testing)
BS Software Engineering or equivalent (MS preferred)
Experience shipping large-scale transactional systems preferred




XADSXDV:EUSA*LI
O:MA
O:Bing
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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Ads-Platform-Job-WA-98004/1505526/150552615055262012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 776505-68652
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The XAP team builds the platform which powers the core of Bing Search online. We deliver key frameworks and services as well as host the system which runs billions of search queries per day and delivers content to our users. The Experiences team is focused on changing the world of search by building tools and platforms that is helping Bing to be more agile. In the cutting edge and data driven world of search engines, the team that experiments more will win. And you will be responsible for making it happen. The team runs fast - we ship every week and revisit priorities and projects constantly. We work closely with many other teams and virtualize responsibilities as well as project ownership. We deliver APIs, frameworks, hosted applications, tools and services. You will work on any and all of these.

Roles & Responsibilities:
Team members are responsible for design, development, verification, and testing of the end-to-end system. Team members also own the live site and ensure it is working as expected. Our work is primariliy in managed code. We deliver APIs, frameworks, hosted applications, tools and services. You will be expected to grow in your role and impact over time.

Skills & Qualifications:
Candidates must be willing to take on big challenges, be comfortable with taking risk in an agile environment, learn new skills and work well with others. Strong experience in either C++ or C# is desired. Strong fundamentals, investigation skills and ability to consume large amounts of information. Lot of direct customer interaction on dialy basis. Strong desire and Passion for building services, bots and tools as customer touch points.

Experience required:
B.S in computer science or higher is required.Experience in bulding end to end complete customer scenario using visual studio, web technologies, WFC, SQL, distributed systems, multithreading, async programming model, large scale computing is a plus.

O:Bing
BingAM
XBNGXDV:ANMA*LI
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1540333/154033315403332012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Lehi, UT, US
Job ID: 783554-73577
Division: Server & Tools Business


o you want to help evolve the way we all use our desktops, laptops and other client devices at work? Are you passionate about creating a world class management experience for IT administrators? Do you love improving products by listening to customers and bringing in their feedback? Do you love to set the standard for quality and engineering in a team? If so, we have a great opportunity for you.

As a Lead Software Development Engineer in Microsoft’s Utah Development Center, you will help design and deliver top-quality software solutions that make millions of enterprise customers work better every day. In the Microsoft Desktop Optimization Pack (MDOP) team, we have incorporated Microsoft’s best engineering practices into our engineering system. The result is that we have a high degree of confidence in the quality and security of our products. We are very proud of our track record, and we would like you to join us.

We are looking for an experienced lead software development engineer who will take on a key technical role in the design and development of our products. At Microsoft, a lead SDE manages a team of great engineers while keeping technical skills sharp by participating in development tasks. Your direct reports will look to you for both technical and organizational guidance. You will need to bring many competencies to the table: expert technical skills, world class management and team building skills, engineering leadership, and an understanding of enterprise customers and processes.

You will have peers in test and program management with whom you will work as a team to deliver quality products on schedule. We will count on you to inspire the confidence and trust of partners and customers. And we’ll depend on you to be reliable, delivering what you say you will deliver.

Basic Qualifications:
•7+ years software development experience
•4+ years management experience
•BS or MS degree in Computer Science or related

Preferred:
•Excellent coding skills in C++ and/or C#
•Excellent design skills
•Ability to develop people, manage projects, and lead out while also contributing technically
•Windows development experience
•Well-developed analytical and problem solving skills
•Ability to work well in a cross-discipline team environment.
•Ability to work across groups by setting mutual goals, ensuring clarity of roles, and working together in ways which enhance business effectiveness.
•Ability to pursue work with energy, drive, and a strong accomplishment orientation
•Ability to work effectively in situations involving uncertainty or lack of information, and respond flexibly to change
•Strong written and verbal communication skills (English)

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]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer%2C-Lead-Job-UT-84005/1703804/170380417038042012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSLehi, UT, USJob Category: Sales
Location: Issaquah, WA, US
Job ID: 781289-79375
Division: Sales


Microsoft North American Dynamics Tele Platform Sales has an available Area Sales Representative (ASR) role focused on uncovering, qualifying and selling Microsoft Dynamic business application (ERP/CRM) solutions into Enterprise and Mid-Market customers for the Central Region. The ASR candidate will need to be highly competent, resourceful, results driven and self-motivated individual. This position will require a thought leader in driving and mapping our Dynamics business application solutions to the customer’s needs. The ASR is responsible for creating plans to accomplish revenue sales objectives, primarily achieved by engaging prospective customers, identifying opportunities then ensuring engagement with field counterparts and business partners to bring these to qualification and/or close by leveraging Microsoft’s Solution Selling process.

As the primary coordinator of the qualification sales effort related to business solution sales activities, the ASR is responsible for initiating the sales effort, managing virtual sales team activities, leveraging partner relationships, responding to marketing campaigns, prospecting, nurturing prospects, pipeline management, opportunity velocity and understanding the competitive landscape. The primary measure of success for this position is attainment of a Dynamics ERP/CRM revenue quota. The ASR position is responsible for working collaboratively with account managers and a field based virtual sales team, engaging in account plans and territory plans to accomplish sales objectives, primarily achieved by calling on Mid-Market to Enterprise accounts, uncovering sales opportunities, opportunity qualification and solution development.

The ideal candidate will demonstrate:

Thorough understanding of ERP and CRM business applications as well as the market and the business processes surrounding these applications
Strong sales background with 3-5+ years industry experience
Ability working with executive level management
Must be able to articulate the business value of our Dynamics application solutions and products and position them in competitive scenarios
Strong communication skills with the ability to articulate the advantages of Microsoft technology to senior business decision makers as well as front-line users
Ability to guide and manage virtual teams
BA/BS or equivalent work experience

This position will be based out of Las Colinas - TX. Working knowledge and experience with Microsoft Dynamics applications is a plus. Travel expectations are less than 10% of the time.
SMSG:SMSP
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Issaquah-AREA-SALES-REPRESENTATIVE-Job-WA-98006/1833379/183337918333792012-06-15MicrosoftSalesfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 791396-80073
Division: Server & Tools Business

The Microsoft Cloud and Information Services Lab (CISL) is an applied research group, with researchers and research software development engineers (RSDEs), inside the Server and Tools Business division (STB). We focus on cloud infrastructure, information services, and data marketplaces, working closely with STB product teams and serving as a bridge to related work and groups in MSR and OSD. In particular, we engage closely with MSR teams working in databases, distributed systems and machine learning.

Responsibilities include:
Work with Program Management, Engineering and Test teams to develop Microsoft’s external cloud information services
-Identify and address the fundamental research challenges in advancing the state-of-the-art for Big Data analysis, and elastic, multi-tenanted services.
This position requires individuals who demonstrate strong interpersonal, communication and presentation communication skills.
Basic Qualifications:
PhD in Computer Science, Statistics, Electrical Engineering, or related disciplines.
2+ years of strong background in Databases, Distributed Systems, Information Retrieval, Machine Learning, Statistical Modeling, Optimization, Mechanism Design or related field
2+ years of hands-on experience in C#, C++, or Java
Preferred Qualifications:
1+ years experience with cloud computing technologies such as Hadoop is a plus


]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Scientist-Job-CA-94035/1852992/185299218529922012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 791735-78948
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing! (This introduction will be included in your job description by default per your recruiter)

The Mediaroom group within IEB creates the world’s best TV software platform. Microsoft licenses this platform to TV and video service providers so they can deliver world-class live TV and on-demand video (along with enhanced content and applications) across TVs, PCs, and mobile devices - anytime and anywhere, both inside and outside the home.

Mediaroom Applications team is looking for a software developer. Responsibilities for this job include designing and implementing a new multi-platform UI and Middleware Framework based on HTML/CSS/JavaScript as well as building TV client software using this framework. A successful candidate will be a generalist with extensive experience developing services and frameworks for consumer applications (Desktop, Web, Mobile platforms). Understanding of embedded systems, television, and DVR is a definitive plus.

Requirements:
- 5+ years or greater in software development
- Proficiency in Web technologies (HTML, CSS, JavaScript)
- Proven and demonstrable coding & design skills (C++, C#)
- Highly effective communication skills
- M.S. in Computer Science (or equivalent experience)
- Experience with building and using UI frameworks

Come join our expanding team and help us build the future of TV.

What we offer:
- A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work on a true 3-screens-and-a-cloud product.
- A chance to work with one of the best engineering teams in the industry.

IEBCRjobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-IEB-Mediaroom-Applications-%28791735%29-Job-CA-94035/1822807/182280718228072012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 767887-63460
Division: Corporate Research & Development

What do you get when you combine high performance datacenter networks with non-volatile memory and thousands of compute cores? Help Microsoft's Technical Strategy & Incubation group find out!

We're tackling the hardest problems in cloud computing, using the latest advances in storage, programming languages, networks, and security. We're rethinking computing from the ground up, and incubating ideas with the potential to transform our industry. We work independently of Microsoft's product groups, pursuing strategic opportunities that may be initially impractical for existing products due to legacy demands and business commitments. We run like a well-funded startup within Microsoft.

Our cloud storage team needs experienced software engineers to work on a multitenant data processing platform with an innovative new application model. As a software developer on the team you will be responsible for the design, implementation, testing, and performance of scale-out storage features. You will contribute to brain-storming sessions and will prioritize work to deliver maximum value to the team.

Successful candidates will have experience with scale-out computing platforms like Windows Azure, Amazon Web Services, or Google's App Engine, having either deployed high scale applications or built the cloud infrastructure itself. The proven ability to innovate in a fast-paced environment is required, and a background with traditional systems level development is highly desirable.

Additional desirable, but not mandatory, skills include: familiarity with C# and managed runtimes, background building distributed systems or implementing consensus algorithms, knowledge of scalable networking technologies, or experience with large codebases.



CR:SBG
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]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Cloud-Computing-Incubation-Job-CA-94035/1441141/144114114411412012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 788556-78143
Division: Online Services Division

Come join us and be part of the success of Windows and OSD! The Application Experiences (AppEx) team in OSD is driving the success of OSD and Windows 8 by creating great bing powered consumer experiences on Windows8. Our team just released 3 applications (Weather, Maps and Finance) in the Windows 8 consumer preview release and are working on many more exciting projects beyond that.

Our team in the Mountain View campus is looking for a seasoned Program Manager who can drive the common infrastructure across all our applications. This includes areas like: Offline capability, Roaming of user data, Performance, Instrumentation, Monetization, Content Management etc.

This is an extremely challenging position that requires deep technical expertise in both client and server technologies. The position also requires experience in successfully driving complex projects across multiple teams and divisions.

Qualifications include:

5+ years of technical industry experience with proven success on multiple consumer products - client side and server side development exp or background
3+ yrs of exp with MS technologies such as SQL server or Azure,
Working with diff protocols http, web technologies - asp.net and xml
8+ yrs of exp with Project mgmt or program mgmt
BS degree in Computer Science or engineering field

O:MA
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]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager%2C-Senior-AppEx-788556-Job-CA-94035/1804769/180476918047692012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Lehi, UT, US
Job ID: 784109-77289
Division: Server & Tools Business

Do you want to help evolve the way we all use our desktops, laptops and other client devices at work? Are you passionate about creating a world class management experience for IT administrators? Do you love improving products by listening to customers and bringing in their feedback? Do you love to set the standard for quality and engineering in a team? If so, we have a great opportunity for you.

As a Software Development Engineer in Microsoft’s Utah Development Center, you will help design and deliver top-quality software solutions that make millions of enterprise customers work better every day. In the Microsoft Desktop Optimization Pack (MDOP) team, we have incorporated Microsoft’s best engineering practices into our engineering system. The result is that we have a high degree of confidence in the quality and security of our products. We are very proud of our track record, and we would like you to join us.

We are looking for an experienced software development engineer who will take on a key technical role in the design and development of our products. Microsoft software engineers are among the best.

Do you want to help evolve the way we all use our desktops, laptops and other client devices at work? Are you passionate about creating a world class management experience for IT administrators? Do you love improving products by listening to customers and bringing in their feedback? Do you love to set the standard for quality and engineering in a team? If so, we have a great opportunity for you.

As a Software Development Engineer in Microsoft’s Utah Development Center, you will help design and deliver top-quality software solutions that make millions of enterprise customers work better every day. In the Microsoft Desktop Optimization Pack (MDOP) team, we have incorporated Microsoft’s best engineering practices into our engineering system. The result is that we have a high degree of confidence in the quality and security of our products. We are very proud of our track record, and we would like you to join us.

We are looking for an experienced software development engineer who will take on a key technical role in the design and development of our products. Microsoft software engineers are among the best.

Basic Qualifications:
•Experience in coding skills C++ and/or C#
•Debugging skills
•5+ years software development experience
•BS or MS degree in Computer Science or related

Preferred:
•Knowledge and/or experience with one or more Agile development practices
•Knowledge and/or experience with enterprise IT management software and standard practices, including System Center Configuration Manager
•Knowledge and/or experience with cloud computing and tools, including Windows Azure
•Experience with Microsoft .Net framework
•Well-developed analytical and problem solving skills




]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer-II-Job-UT-84005/1786778/178677817867782012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSLehi, UT, USJob Category: IT
Location: Washington, DC, US
Job ID: 792414-79641
Division: Microsoft Business Solutions


Help Microsoft change the world - again.

The Health Solutions Group has been built from the ground up to transform one of the largest industries in the world - healthcare - which tops the agenda of governments around the world and consumed more than 17% of GDP in 2009 in the United States alone.

Five years into our journey, we have started to impact the market with Amalga, HealthVault and Identity and Access Management, but remain a startup in many ways. Our team members work in a dynamic, evolving environment that demands an ability to deal with ambiguity and changing priorities, wear multiple hats, and balance both short and long-term goals. We work closely with our customers, healthcare professionals and each other to understand industry challenges and opportunities as they emerge and to design, develop and deliver the optimal platforms and solutions for supporting our customers’ short- and long-term goals.

It’s a long journey, and it’s not for everyone. But if you want to improve lives around the world, and are excited about the part that software can play in that transformation - we’d love to talk to you!

The Microsoft Health Solutions Group is looking for a passionate, motivated and skilled individual to help build and support operations infrastructure to scale with the growing needs of the business group. This person would be a technical resource on a team that deploys and operates hosted production Microsoft Amalga customer environments. The ideal candidate will have a strong mix of skills from the areas of SQL Server database administration and Windows Server administration.

Specific responsibilities include, but are not limited to:
Design and build new customer environments.
Identify and implement technical best practices for new and existing customer environments.
Troubleshoot and resolve issues in production environments.
Develop, test and implement changes to production environments, including deploying new and updated versions of Amalga, and/or making changes in the way that the current version of Amalga ingests, stores or displays data.

Minimum Required Experience:
3+ years SQL Server administration of large enterprise databases, including writing TSQL scripts, optimizing SQL Server and SQL query performance.
3+ years Windows 2008/2003 administration, preferably in an enterprise or datacenter environment with use of clustering technologies.
Strong SQL Server and Windows Server troubleshooting skills.
Experience automating tasks using Windows PowerShell.

Preference given to individuals with:

Health-care industry experience and working knowledge of HL7 standard.
Experience with C# programming language.

Additional Qualifications:

Ability to produce clear and concise documentation.
Self-motivated, focused and project oriented.
Ability to prioritize and work independently, driving tasks to completion
Detail-oriented.
Strong oral and written communication skills.
Able to work within a team environment, especially with remote teams.
Please note that this opening is in Chevy Chase, MD.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Service-Operations-II-Health-Solutions-Group-Job-DC-20001/1839104/183910418391042012-06-15MicrosoftITfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 792724-79848
Division: Sales


The Department of Defense (DOD) Business in Microsoft Public Sector Services is looking for a Business Development Manager (BDM) to capture large “program” opportunities. This position is accountable for leading the DOD business in opportunity identification and development, opportunity qualification, pursuit strategy and team development, and business development strategy execution working with Microsoft organizations (i.e., Account Team Units, Industry Units, Solution Team Units, and across Services practices), systems integrators, and partners. The primary objective is to increase Microsoft success as measured by services and software revenues, customer and partner experience, and market references.

Reporting to the DOD Services Sales Director, this position will drive Microsoft solutions business through Federal/DOD sector industry solutions and services offerings. The BDM will develop a DOD-wide Services business strategy that integrates and coordinates Microsoft resources, key stakeholders, investment funds, and manage program opportunities, including systems integrators and partners, from the beginning to “handoff” to services delivery. The BDM will be effective and efficient at coordinating virtual resources, building value-based relationships with customer and partner executives, and must be able to close large complex and strategic solutions. Key attributes needed in this role include dealing with ambiguity and establishing Microsoft advantage through strategic thinking, passion and energy.

Responsibilities include:

- Research various sources (Input, FedBizOps, etc.) as well as identify and qualify program opportunities through strategic relationships with the DOD customer, systems integrators and partners.
- Develop plans, integrated strategies and lead a virtual team of sales, marketing and technical resources across Microsoft, systems integrators and partners in close coordination with Services and Product Sales Management.
- Drive selected projects and “go-to-market” communications comprised of industry solutions and services offerings to achieve opportunity win metrics.
- Convey “Why Microsoft” to customers, systems integrators and partners from both business and technical perspectives
- Lead the development of strategic presentations and proposals to position Microsoft’s value and advantage to the customer.
- Develop opportunity pipeline, references/case studies, investment options, and business development/opportunity pursuit best practices.
- Own and forecast monthly and quarterly BDM based services revenues.
- Collaborate cross the Microsoft Public Sector Business with significant focus on Civilian and Intel (National Security Group (NSG) Business and intra-group (with product sales teams) alignment for business development strategies and activities.
- Continually measure and “raise-the-bar” on business development effectiveness.
- Develop and coordinate partner agreements and written responses to requests for quotes and request for inquiries to partners and DoD government commands and agencies.
Qualifications include:

- Successful DOD enterprise business development experience
- Understanding of large complex DOD programs and contract vehicles
- Experience in selling large IT services opportunities
- Successful track record of Sales and Marketing management experience preferably focused in technology solutions for Mission Critical areas
- Detailed knowledge of Microsoft technologies, including messaging and collaboration solutions
- Ability to develop CXO level relationships and lead strategic initiatives with systems integrators and partners
- Deep knowledge and past experience working with DOD systems integrators and partners
- Experience managing enterprise accounts, business pipeline, and revenue forecasts
- Excellent verbal and written communication skills
- Excellent negotiations and strategic thinking skills
10+ years of direct IT services sales and business development experience within DOD preferred. Bachelor's degree with specialty in Business Management, Marketing, or technology is required (MBA preferred). This position is located in Washington DC and requires up to 75% travel to DOD customer facilities worldwide. Security clearance at the SECRET level is required.

Sales:ESS
792724

]]>http://www.microsoft-careers.com/job/Washington-Solutions-Sales-Professional-Job-DC-20001/1847518/184751818475182012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 774084-66577
Division: Services & Support


Premier Field Engineer (PFE) SCCM/SCOM

Role Description
The Premier Field Engineer provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Technical Qualifications
The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.

Required Skills
Solid understanding of standard client/server, Networking and Internet fundamentals
System Center Configuration Manager 2007 Infrastructure Design Experience in a medium to large environment
Superior knowledge and technical proficiency managing a Configuration Manager implementation in the client\server components and feature sets
Troubleshoot all aspects of Configuration Manager effectively and understand the product flow encompassing software distribution, patch management, operating system deployment and logging in detail
Configuration Manager Disaster Recovery planning and execution
SQL, IIS, WSUS, AD knowledge and troubleshooting skills as it pertains to Configuration Manager
Understand the fundamentals of WMI and how it is utilized by Configuration Manager
Preferred Skills
Scripting (e.g. VB or Powershell)
Clustering knowledge
Virtualization of OS and applications
Performance Monitoring
Experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired

Responsibilities
Candidate is required to work independently with minimal management supervision as part of a team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labor and activity tracking.

Professional Qualifications
Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
Technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.

Additional Notes
Considering a Career with Microsoft?

At Microsoft, people are the source of our energy. The people at Microsoft are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. Candidates must be a US Citizen and have the ability to obtain a clearance.

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity.

SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Sr-Premier-Field-Engineer-774084-SCCMSCOM-Job-DC-20001/1500408/150040815004082012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 774071-66581
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our .NET platform and is looking for developers capable of supporting this extremely important mission. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET over JAVA and need skilled developers capable of furthering our growth in this space.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging. This candidate’s ability to impact system architectures, investigate system-wide technical problems, and develop new features is key to the role. Additionally, the role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problems to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating knowledge of:

- Strong understanding and experience with the .NET 2.0 and 3.0 framework.
- Strong experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Broad understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions.
- Experience developing database applications using SQL Server. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Advanced debugging skills. Ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Strong understanding of Team Foundation Server or other source control mechanisms

The role requires a technically strong Consultant who is resourceful, confident under pressure and has demonstrated skill in Application Development.

The successful candidate must be a U.S. Citizen and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-774071-_NET-application-development-Job-DC-20001/1500425/150042515004252012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 747202-35594
Division: Services & Support

RPM: 136955
Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive Systems Center Operations Management (SCOM) Technologies expertise who will support the National Security Group. This position is located on-site in the Washington DC metro area.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software. The successful candidate will be capable of providing field technical support presence. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

Responsibilities include:
-Maintaining and executing Service Delivery Plans for multiple customer SCOM environments to bring them to a healthy state.
-Deliver proactive onsite support and knowledge transfer on SCOM to multiple customers to prevent future incidents.
-Deliver reactive onsite SCOM support when requested.
-Deliver SKU services and customized workshops.
-Maintain deep knowledge of latest SCOM products and configurations of Enterprise Customers by continuously increasing technical knowledge.

Overview: Microsoft Federal Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Federal Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of System Center Technologies.

By establishing, maintaining, and growing a trusted advisor relationships with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to resolve issues in a timely manner. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support. Partner with the Technical Account Manager and Program Manager to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management. Develop a working relationship with Microsoft Consulting Services and Premier field staff that results in enhanced cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

A 4-year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment is required. Demonstrated technical competence with:

Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.

Technical Abilities:
-Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs.
-Possesses deep technical expertise in System Center Operations Manager.
-Solves complex technical problems through sound, creative troubleshooting.
-Examines possible workarounds and escalates as required.
-Is expected to identify customer opportunities for proactive delivery offerings.
-Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
-Demonstrates the ability to identify & escalate non-routine bugs.
-Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
-Handles difficult cases, involving broad & complex technical skills for two or more technical specialties. Also demonstrates the ability to identify & escalate non-routine bugs.
-Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
-Possesses deep technical expertise in all parts of SCOM.
-Is a recognized expert in the troubleshooting / debugging of complex issues involving multiple System Center technologies.

The position requires a technically superior Field Engineer who is resourceful, confident under pressure, and has demonstrated deep technical SCOM design, implementation, optimization, and support expertise. In addition, Activity Directory, Platform Technologies and infrastructure services skills are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential. The successful candidate must be a U.S. Citizen and currently hold a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) plus Full-Scope Poly. The selected candidate must be able to start within 30 days of offer acceptance. The position may require some travel up to 25% of the time.

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747202

]]>http://www.microsoft-careers.com/job/Washington-Premier-Field-Engineer-747202-SCOM-Job-DC-20001/1143832/114383211438322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Test
Location: Lehi, UT, US
Job ID: 794556-81182
Division: Server & Tools Business


Do you have a passion for quality? Do you want to help make Windows the premier desktop operating system for enterprise customers? If so, we want to talk to you! The Microsoft Desktop Optimization Pack team (MDOP) is focused on providing innovative solutions around virtualization, management, maintenance, and monitoring. A key factor in our long-term success is our team’s passion for delivering high-quality products that address problems faced by IT professionals and corporate users.

We are looking for a Software Development Engineer in Test. In this position, you will work with a team of experienced software engineers to ensure the quality of MDOP products. You will provide critical input into team strategy and priorities and you will also initiate, promote, and implement test engineering best practices. In addition, you will mentor and guide test team members in designing and implementing tests, help define quality gates, design and build test automation, and participate in reviewing product architecture. We are looking for someone who works well with others and can take a holistic product view. We expect you to work effectively as a member of a cross-discipline team (test, development, program management). You must be a self-starter who is able to deliver the right results and be willing to collaborate and share ideas.

Position requirements:
Basic Qualification's:
- BS/MS in Computer Science or related field, or equivalent industry experience • 2+ years of development or test experience through at least one full product cycle • Experience in C# or C++ • • Experience in test automation

Preferred skills:

Excellent problem solving, architecture, design and debugging skills• Ability to work both independently and within a team environment • Passion for technology, quality and learning • Strong interpersonal and cross-group collaboration skills • Ability to work effectively in situations involving uncertainty or a lack of information • Aptitude for technical mentorship



]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer-in-Test-Job-UT-84005/1888448/188844818884482012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSLehi, UT, USJob Category: Software Engineering: Test
Location: Lehi, UT, US
Job ID: 794584-81265
Division: Server & Tools Business


Do you have a passion for quality? Do you want to help make Windows the premier desktop operating system for enterprise customers? If so, we want to talk to you! The Microsoft Desktop Optimization Pack team (MDOP) is focused on providing innovative solutions around virtualization, management, maintenance, and monitoring. A key factor in our long-term success is our team’s passion for delivering high-quality products that address problems faced by IT professionals and corporate users.

We are looking for a Software Development Engineer in Test. In this position, you will work with a team of experienced software engineers to ensure the quality of MDOP products. You will provide critical input into team strategy and priorities and you will also initiate, promote, and implement test engineering best practices. In addition, you will mentor and guide test team members in designing and implementing tests, help define quality gates, design and build test automation, and participate in reviewing product architecture. We are looking for someone who works well with others and can take a holistic product view. We expect you to work effectively as a member of a cross-discipline team (test, development, program management). You must be a self-starter who is able to deliver the right results and be willing to collaborate and share ideas.

Position requirements:
•BS/MS in Computer Science or related field, or equivalent industry experience
•5+ years of development or test experience through at least one full product cycle
•background in C# or C++

Preferred:
•Excellent problem solving, architecture, design and debugging skills
•Knowledge and experience in test automation
•Ability to work both independently and within a team environment
•Passion for technology, quality and learning
•Strong interpersonal and cross-group collaboration skills
•Ability to work effectively in situations involving uncertainty or a lack of information
•Aptitude for technical mentorship

If you are passionate about software quality and would like to have a huge impact on customers around the world, come join our team.


]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer-in-Test-II-Job-UT-84005/1891124/189112418911242012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSLehi, UT, USJob Category: Services & Consulting
Location: , , US
Job ID: 767638-64650
Division: Services & Support


Microsoft Services is looking for a Dynamics ERP Architect who has a mix of deep hands on ERP experience as well as strategic business acumen. This role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level business and technology decision makers discussions related to agility, business value, and end to end information technology and security is also a must. Architects are key enablers for other consultants and partner staff. Solution Architects have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
The ERP Architect must apply advanced analysis skills and experience in principals of the Dynamics ERP Solution to provide detailed reliable solutions and estimates for service implmentations . To be credible he or she must have current and deep experience with implementing large ERP engagements around the Microsoft platforms (Microsoft Dynamics AX), or other large scale ERP systems (e.g. SAP, Oracle/PeopleSoft, Lawson) applications. Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset. Solution Architects are expected to gain and maintain effective product group relationships.
Expert level knowledge required assisting customers in architecting, planning, testing and deploying solutions including the following:
Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
Demonstrated excellence at presenting complex development topics to both executive and technical personnel
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
Working knowledge of specialized tools and solution providers whether they be Microsoft partners or competitors
Knowledge of full application life cycle design tools and methodologies, e.g., SureStep
Exceptional demonstrated consulting skills
Large enterprise deployment experience in complex heterogeneous environments
Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of an application delivery project

The ERP Solution Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, ERP Solution Architects must be effective in fostering executive level relationships. They also play a key role in employing, leveraging partners and MGSI as part of the overall Microsoft services delivery model. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases the Solution Architect will also assist in contract negotiations.

The ERP Solution Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The successful candidate will have a BS/BA degree and/or 10 years of relevant work experience. Advanced technical selling and customer management skills are a requirement.
Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 70% as is demanded by the needs of our customers and our business. Position location is flexible.
SS:ES
767638

]]>http://www.microsoft-careers.com/job/Architect-Job/1468386/146838614683862012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 755530-40882
Division: Services & Support

Are you excited about an opportunity to help customers and partners deploy Microsoft Private Cloud solutions in some of the largest Telecommunications environments? Are you a strong consultant or architect with infrastructure, management, operations, infrastructure development or Hosting experience and with a passion for delighting customers and partners? If so, the Microsoft Enterprise Services in Communications Sector is the right place for you!

Microsoft Services is looking for Architects and Senior Consultants who have a mix of advanced Microsoft technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, datacenter architecture, design and operations is very important.

The ideal candidate must have experience in the following focus areas:

Qualifications
The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to datacenter service agility and business value. Architects manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The MCS Consultant applies advanced analysis skills and experience in principals of solution design and deployment to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large enterprise datacenters including facilities, infrastructure, management, support, and workloads. He or she should also have a deep understanding of datacenter operations and general deployment for large enterprise customers.

The MCS Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Experience:
The successful candidate will have expertise in infrastructure deployment and/or distributed solution implementation, along with Hosting or Telecommunications experience. The ideal candidate will have experience with technical project management. Qualifications include hands-on experience in several of the following: 3rd party virtualization, storage, and networking, systems management, datacenter operations and processes, support engineering, disaster recovery and business continuance, application architecture and design, Windows platform design and implementation, and System Center management.

Successful candidates must have experience delivering consulting engagements, managing customer expectations and exceptional command of the Datacenter technologies. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital.

Candidates are required to have an advanced degree or equivalent work experience combined with a minimum of 7 years working experience in systems management and consulting - in the Datacenter space.

This position will require up to approximately 50% travel.

SS:ES
755530

]]>http://www.microsoft-careers.com/job/Consultant-Infrastructure-Telco-Job/1257967/125796712579672012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Côte d'Ivoire - Non Location Specific, CÔTE D'IVOIRE
Job ID: 781747-72652
Division: (Not Division Specific)


Must be able to read, write and speak French:

Supporting the Services Executives during the sales process, the Engagement Manager is responsible for understanding customer requirements for all services engagements within their assigned client portfolio, putting together engagement proposals and signing work orders on behalf of Microsoft.

The Engagement Manager is accountable for the successful delivery and customer satisfaction on engagements within their client portfolio.

The role is focused around the delivery of multiple engagements by playing a lead role as manager or otherwise during all phases of the engagement. The role is a key point of accountability for successful delivery and customer satisfaction.

High Level Candidate Requirements:

The ideal candidate will have a minimum of 8-10 years working experience in either consulting, client/project management, high-end professional services business development/delivery OR relevant management combined with a BA/BS degree or equivalent work experience.

Must have business development and delivery business management skills. Must have strong people management skills and be capable of leading staff. Should poses intermediate communication skills. Must have strong engagement and project management skills with the ability to drive the engagement lifecycle. Requires technical knowledge within his/her service line.

]]>http://www.microsoft-careers.com/job/EM-Ivory-Coast-French-Speaker-Job/1668802/166880216688022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCôte d'Ivoire - Non Location Specific, CÔTE D'IVOIJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790700-78163
Division: Services & Support

How would you like to transform business processes and enable better decisions by delivering business intelligence (BI) for a world-class customer service organization that touches over 50 million customers a year? Come join the IEB Business Intelligence and Reporting team!

The purpose of the Business Intelligence and Reporting Group is to develop the E&D Reporting/Analysis strategy and deliver reporting and analysis capabilities and solutions to the Global E&D businesses and internal stakeholders. This position will provide business analysis, reporting, Analytics and project management support across the E&D platform of Operational and Customer Listening data systems, and building collaborative relationships with the E&D business groups and global community.

The position will be working on areas including
Devising analysis, reporting, and system capability solutions, and providing decision makers with actionable business intelligence attained from Microsoft’s daily interactions with customers
Participate and provide leadership in long term business to technology vision and architectural leadership with partner teams such as MSIT, ECO etc.
Ability to present to executives and drive relationships and compelling ideas to be funded and executed (abstract level as well as tactical level)
Technically adept to work on various technologies to ensure visualization and design for user experience of BI reports is best in class.
Oversee and drive completion of key project management areas, analyze & validate customer service KPI data to identify trends, problems areas, and opportunities for improving customer experience
Assist in defining and developing reporting strategies and contribute to reporting/BI solutions for E&D decision makers. Manage recurring reporting and project deliverables, including ad-hoc reporting requests. Assist in defining business requirements for the E&D data warehouses and reporting/bi solutions

Key partner groups for this exploration include XBOX, XBOX Live, Windows Phone, and Zune customer service and business groups. We are looking for a highly motivated individual who wants to increase CPE and drive impact to the E&D business through innovative business intelligence, reporting and analysis solutions.

The SR BI Program Manager, Integration Lead will provide innovative solutions to E&D reporting/bi needs with an emphasis on delivering improved upon methods of data presentation and overseeing key systems and process engagement projects. BI, Reporting, Analysis, Project Development, and Project Management will consist of engaging business customers regarding requirements gathering, report design, testing, deployment, and overseeing ongoing production and analysis.

Success in this area will depend on strong project management, reporting and analysis, technical, communication, organizational and time management skills. This will require the ability to manage multiple tasks in various stages of completion effectively and efficiently and collaborate across departments to achieve results. Appropriate prioritization and effective communication of timelines and project progress is also essential.

Qualifications:
Bachelors Degree/Masters Degree and 8-10 years’ experience in BI reporting, business analysis, and project management.
Demonstrated experience working with Microsoft BI platform technologies such as Office, SSRS, SharePoint, SQL Server, OLAP, SilverLight.
High attention to detail, action oriented, ability to work within stringent deadlines
Strong written, oral, presentation, and project management skills required
Ability to collaborate across departments to achieve results
Strategic thinking and analytical skills required

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs

]]>http://www.microsoft-careers.com/job/Issaquah-BI-Integration-Manager-Job-WA-98006/1804766/180476618047662012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 793672-81171
Division: IT


We are looking for extraordinary because we are not ordinary. Our mission is to protect Microsoft’s loyal customers and software from piracy and we take it seriously which is evident by the skull and cross bone flag hung in our buildings as well as our pirate squirt guns. Our natural instincts are to embrace change and trust our culture to make the right decisions even when it is hard. We pride ourselves in our passionate and experienced team with a culture promoting a firm commitment to quality, engineering excellence and strong cross-group collaboration skills. All disciplines and team members support one another through challenging projects and celebrate the successes and victories together. Are you are ready to embrace your inner pirate to become a part of something extraordinary?

Qualifications include:
2+ years or equivalent of experience designing, coding and shipping of professional software
Desire to make an impact on a team and share your swagger with other members of the team.
Willingness to drive through roadblocks and collaborate with other teams in order to achieve high quality results.
Experience with service oriented application development with emphasis on scalability, reliability, asynchronous and concurrent programming
Demonstrated ability and experience in the entire product development cycle, including design, implementation, debugging, shipping and maintenance
Excellent object oriented design and programming skills with solid engineering practices
Excellent problem-solving skills, mastery of data structures
Experience in the following areas is preferred: .Net Framework, ADO.NET, WCF, SQL, BI and LINQ


The BGE Product Activation team owns the Product Key Activation/Validation and Key Distribution capabilities. These capabilities deliver Microsoft product keys to retail and OEM customers and enable end users around the world to activate Microsoft products. They are realized through highly critical 24x7 enterprise-level services, which support millions of transactions and enable millions of customers to use Microsoft products. Because the potential impact to Microsoft’s customers is so big, we strive to be a world class engineering team and deliver the value they deserve. We apply proven methodologies and practices as well as creativity when working on innovative solutions. Our technology usage includes C#, LINQ, NET 4.0, WCF, Analysis Services, ADO.Net and SQL Server however we’re constantly looking to be early adopters of Microsoft’s product groups’ cutting edge technology.

We’re looking for a developer who is committed to the highest standards of innovation, software design and is willing to push through the traditional roadblocks created when changing an organization. Ideally, you’re looking for a team where you can make an immediate tangible impact. In addition, you should deal well with ambiguity and have the ability to define clear goals and keep them in focus. A developer who wants to make a visible impact and is willing to accept the responsibility and has the technical ability this is a great team to work on. So this is who we are and if you see opportunity in us we would like the chance to see the opportunity in you.

PSIT

]]>http://www.microsoft-careers.com/job/Issaquah-Software-Development-Engineer-2-Job-WA-98006/1888480/188848018884802012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 765462-53128
Division: Services & Support


Dedicated Support Engineer - Exchange

Minimum Requirements: This person will be responsible for delivering Exchange technical support and optimization for several Microsoft enterprise customers. The ideal candidate should have at least 3-5 years experience with Exchange (2003 & 2007) and Active Directory. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality technical support proactively and reactively to a designated set of strategic Premier DSE customers.

Responsibilities: Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Deliver timely and high quality environmental best practices to the customer, moving the customer from a reactive to a proactive stature in Exchange. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and maintain sources of customer information to better facilitate support delivered from a variety of Microsoft resources. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop a relationship with technical directors or lead architects for Exchange resulting in more participation in planning and improved satisfaction in support. Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management. Develop a strong working relationship with MCS and field staff at your account that results in increased cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers.

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Issaquah-PREMIER-FIELD-ENGINEER-Exchange-Job-WA-98006/1414246/141424614142462012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 787065-75646
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
The World-Wide Release Services Team within the Customer Service organization is looking for a savvy business professional responsible for driving the delivery of key product / program releases to Xbox support by establishing and coordinating the activities necessary to meet the stated objectives. The E&D Release Manager will ensure agreement at the client and stakeholder level to drive the release strategy, identify the release objectives, and manage the activities and communications globally. This individual will become a trusted advisor to the Release Services leadership team, impacting our business models, and the overall release process. The position requires an individual who understands how to get things globally accomplished through influence and collaboration and has a broad business and project management background.

This position will support the IEB Xbox Customer Support Services teams for upcoming product/program releases and implementation of new business/services across all segments (consumer through enterprise). The E&D Release Manager is responsible for driving the implementation of, and broadening the availability of, global solutions to new and current sales/partner/channel audiences. This role also determines appropriate release services plans, manages implementation throughout all call centers (internal and vendor locations), and formulates contingency plans for all phases of the release (related to training, telecom, content, staffing, operations, communications, etc.).

Primary Job Functions:

The E&D Release Manager is responsible for driving and delivering the release to the organization by establishing and coordinating the activities necessary to meet the stated objectives. The E&D Release Manager will ensure agreement at the client and stakeholder level to drive the release strategy, identify the release objectives, and manage the activities and communications globally.

The E&D Release Manager is responsible for the following key areas:

Client Engagement: Engage with client to identify release objectives, requirements, schedule, and budget.
Sponsor / Stakeholder Management: Identify and engage appropriate sponsors and stakeholders to obtain plan of record (POR) agreement, funding, and support of release.
Communication Management: Communicate status to clients and stakeholders according to established service level agreements. Ensure timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of release information. Manage all business reviews with appropriate stakeholders.
Collaboration / Virtual Team Leadership: Identify and manage a cross-group team for appropriate work streams with deliverables and milestones to enable the release. Work directly with management and cross-divisional groups to ensure that the right information, resources, processes, and communications are deployed to support specific business objectives.
Schedule Management: Ensure coordinated scheduling and timely completion of the release activities across all work streams and in the appropriate region(s). Manage milestones and drive releases to on-time delivery and completion, allowing for successful implementation across all groups and geographies.
Release Governance/Framework: Engage key stakeholders and executive sponsors through an established release framework and ongoing rhythm of the business for consistency and repeatable release processes. Apply lessons-learned/best practices and post-mortem feedback to ensure continuous improvements through a standardized release management toolset.
Benefits Management: Identify, ensure proper analysis, quantify, baseline and enable benefits or improvements tracking (financial, KPIs etc.).
Customer Partner Experience (CPE): Ensure the design and implementation of the release delivers the most positive customer partner experience.

Traditional Project Management Responsibilities at a release program manager level

o Scope / Change Management: Define and control what is included and not included in the release while ensuring all work required to complete the release successfully is included.
o Risk / Issue Management: Identify, analyze, respond to, and track release issues and risks.
o Quality Management: Ensure the release meets the defined quality standards.
o Cost Management: Manage the release within approved budget.
o Overall Integration: Ensure the various elements of the release are properly coordinated. It may involve making or driving tradeoffs among competing objectives and alternatives to meet or exceed stakeholder needs and expectations.

Qualifications:
BA and/or equivalent experience required. 3 - 5 years customer service and/or project management experience is required. Proven leadership, project management and problem analysis/resolution skills required.

A broad knowledge of Customer Service practices required. This includes:
- Demonstrated knowledge of sales, partner and marketing programs.
- Demonstrated knowledge of service delivery via telephone and electronic media.
- Demonstrated skills in people management, project management, presentation skills, decision-making and strong commitment to excellence in customer service.
- Excellent understandings of support tools, and the software development lifecycle.
- PMI certification preferred.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Release-Program-Manager-Job-WA-98006/1754442/175444217544422012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 790677-79171
Division: Services & Support


Microsoft’s North America Customer and Partner Advocacy Team (NA-CPA) has an exciting and challenging leadership role as an Advocacy Team Manager in one of the most strategic programs at Microsoft - GetHelp. Using your proven operational experience, strategic thinking, organizational and communication skills, you will lead a team of field advocates whose sole purpose is to advocate for our customers, partners, and field to get critical issues resolved when other channels are not meeting the needs. Your opportunity for having a major impact is significant as you and your team engages with an extremely large network of key decisions makers from across the company and around the world, from individual contributors to VPs. Most importantly, we’ll look to you as one of our key leaders to demonstrate excellence, commitment, and focus for how we continually improve the customer and partner experience (CPE).

Responsibilities:
The Advocacy Team Manager will be responsible for leading a high-performing team specializing in handling customer and partner escalations that have reached the senior leadership level. You will manage a team of Advocacy Specialists who work across product, program and business groups to secure resolution on customer and partner escalations, many of which are systemic issues that are major contributors to customer and partner dissatisfaction. More specifically:
ü Effectively manage, develop, support, and motivate a large and diverse team of employees. As the team grows and evolves we’ll look to you to leverage your network and great hiring skills to bring in new talent that will enable and drive our business to the next level.
ü Partner with account managers, call center managers, legal and corporate affairs, product/program/licensing senior managers, to ensure escalations are resolved within established service levels, and that they meet or exceed all quality guidelines.
ü Take preventive action by anticipating changing conditions, and identify new trends, risks, and issues.
ü Demonstrate thought leadership and planning for ongoing expansion of worldwide escalation services, together with implementing the processes and procedures to enable deployment of new services.
ü Proactively evangelize GetHelp to Microsoft field organizations, corporate divisions, and contact centers. In other words, be our team’s #1 advocate for the GetHelp program.
ü Be a key contributor in the evolution of the GetHelp Customer Advocacy Review Board, led by Rich Kaplan, CVP.

Qualifications:
Bachelor Degree (B.A.) or equivalent experience required
3-5 years of prior people management experience with a strong success in leading a large team through a dynamic and evolving business landscape
5-7 years demonstrated commitment to customer service and satisfaction
2-3 years program/project management experience; PMP certification is a plus
Excellent problem solving skills with the ability to break issues down, look at them from different perspectives, determine root cause, collect data from various sources and determine a solution which meets or exceeds all Microsoft and the Customer/Partners business needs
Exceptional written and verbal communication skills including executive communications and presentations.
Proven highly successful cross-group collaboration skills. Are people excited to work with you?
Extremely well organized and able to manage multiple, complex projects and issues at the same time. In other words, while most people talk about the 7-habits of organized people, you actually have 10 of them.
Ability to interpret and take action on complex analysis, budgeting, and business information.
Demonstrated negotiation and conflict management skills. Able to influence others and drive issues to resolution, even when the person doesn’t report directly to you.
Proficient in Microsoft Office with ability to discuss experiences using these products
And, if that wasn’t enough. . . able do it all with poise and an enthusiastic attitude, even under pressure!

If the above describes you, we want you on our team now! Come aboard for an amazing career opportunity and lots of interesting business challenges to solve.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDD
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-ADVOCACY-TEAM-MANAGER-Job-WA-98006/1827928/182792818279282012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 788433-81174
Division: IT

We are looking for talented and highly motivated Sr. Software Development Engineer (Sr. SDE) to drive design, implementation and delivery of major components and features for Microsoft Marketing tools.

Marketing services team is part of Microsoft Marketing IT organization that manages the Microsoft.com that reaches millions of our end customers and providing valuable information, education on Microsoft products. We are continuously delivering wide range of tools that helps Microsoft to understand the pulse of customers and better serve their needs. Our portfolio of includes campaign management application, Campaign execution and event management tools and analyzing user sentiments on Microsoft products in the web, big data and state of art real-time reporting. We use cutting edge technologies like HTML5, Mobile technologies, Dynamics CRM, Silverlight, Azure and SQL server 2012.

As an SDE your duties will include: Design and development of features for the Marketing tools; Work with onshore and offshore vendors to help deliver current releases and engineering builds to ensure requirements for design, performance, user scenarios are met along with quality code, adherence coding standards and project metrics and making sure these are delivered on time under tight schedules; Attending daily bug triages, issues meetings; Work closely with PM, Test and other upstream source system teams to address production issues.; The preferred candidate will have a proven track record in the following areas: Identifying and implementing engineering best practices; Managing and delivering projects through aggressive schedules; Implementing and maintaining excellent design and development processes.

The candidate should be a creative and self-motivated developer with excellent coding, design and communication skills. The ideal candidate must have 7+ years of commercial development experience in the following areas:
Interest in digging deep into complex codebase and understanding the system
Ability to work on WCF, restful services and knowledge of EDM framework is a plus.
Strong knowledge of .NET (3.5 and/or 4.0) framework. C#, Asp.net, Silverlight
Strong knowledge of developing applications using ASP.NET, MVC
Good understanding of OOP design principles.
Strong knowledge in SQL server(2010) including ability to design multiple databases, ability to understand existing large, complex databases.
Ability to write SQL SPs, working knowledge on SQL replication, performance tuning.

A BS or MS Degree in Computer Science or related technical discipline is preferred.

Furthermore, the candidate must be self-motivated, used to working independently and possess good written and verbal communication skills.

MSIT:SMIT

]]>http://www.microsoft-careers.com/job/Issaquah-Senior-IT-Software-Development-Engineer-Job-WA-98006/1888460/188846018884602012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 788501-76774
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Information Platform and Experiences team in the Online Services Division harnesses Bing's services and capabilities to create exciting new experiences across devices, applications and online. The IPE team is unique in that we work across three of the most exciting products in the market today! As part of Bing we work closely with Windows Phone, Xbox and other teams across Microsoft to revolutionize search. You've seen Bing on Windows Phone and soon you'll see Bing on the Xbox, but we're just getting started.

Are you excited about working on the bleeding edge of business, economics and technology? Do you thrive in an agile environment? Are you are interested in designing and implementing machine learning algorithms that get used by millions of users? Do you like working with terabytes of data? Our team is looking for people like you. Join the Knowledge Discovery Sciences Team within Information Platform and Experiences organization! Our mission is to understand, recombine, and digest big data converting it into semantic structured information and to leverage this knowledge across all Microsoft assets.
The ideal candidate would have strong technical skills with good understanding of data and familiarity with business applications. The candidate should enjoy working in a small startup environment, agile prototyping, and facing new ideas. We are looking for a technical background in multiple of the following areas: data mining, machine learning, artificial intelligence, mathematics, applied statistics, and knowledge representation.

Job Responsibilities
# Analyze opportunities related to large semantic informational platform
# Generate actionable insights and help in validating and exploring data
# Apply data mining and statistics to build successful solutions for multiple applications
# Suggest, specify, and design original components and help with their prototyping
# Provide technical leadership to other Microsoft teams

Qualifications
# Ph.D. in data mining, statistics, machine learning, mathematics, AI, or related field
# Proven ability to formalize real-life problems and to focus on business objectives
# Excellent understanding of predictive analytics process from data validation to model assessment, stability, and deployment monitoring
# Outstanding programming skills including high-performance computing
# Good contingency planning skills, ability to anticipate and to overcome difficulties
# Strong communication skills, ability to work with multi-disciplinary teams, strong leadership qualities.

O:BING
BINGSA
XBINGX: SUAK*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Applied-Scientist%2C-Bing-788501-Job-CA-94035/1778946/177894617789462012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 791564-79629
Division: Microsoft Office Division


The MacBU Group at the Silicon Valley Campus is looking for a talented Software Development Engineer in Test (SDET) with a strong technical background to join the Office Shared team. The primary focus of this role is testing code below the UI layer, designing white box test suites and writing verification tools. You will work very closely with the Development team on the design, implementation, & testing of new feature work to be part of Microsoft’s next move on the Mac and on iOS.

Our business unit offers the feel of a small, independent business with a strong team culture of innovation, creativity, and having fun. We build our own Mac and iOS products that present team members with unique technical challenges as well as exceptional opportunities for ownership, autonomy and professional growth. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life

* Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)



REQUIRED SKILLS/EXPERIENCE:

Strong programming skills (2+ years) with C, C++

Excellent problem solving and communication skills

Experience shipping at least 1 commercial application in an engineering role

Passion for the Mac platform

Experience designing, developing, and executing detailed test plans

Passion for quality and improving the user experience

Education: BS in Computer Science (or equivalent)


PREFERRED SKILLS/EXPERIENCE:

Hands on experience with Mac OS X development technologies.

Knowledge and experience with Microsoft Office for the Mac a plus.

Working knowledge of test methodologies and techniques

Experience writing white box and/or API tests.

Experience in writing tools to aid in feature testing

Demonstrated debugging skills using an IDE.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Office-for-Mac%2C-791564-Job-CA-94035/1839192/183919218391922012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 776800-68526
Division: Online Services Division


AdCenter is Microsoft's unified Ad Monetization platform chartered with delivering ads on Bing, MSN, partner publisher websites and applications across PC and mobile devices. The AdCenter Delivery Engine (DE) team builds and manages high-performance, high-availability systems that serve over 7 trillion ad impressions a year. We are working aggressively on our next wave of Ad offering around content, mobile apps and paid search ads. Challenges are to engineer highly performing, secure & scalable ad delivery applications that serve extremely large volume of request, geared towards optimizing revenue earnings and providing rich user experience.

We have started working on next generation platform that is going to lead Microsoft in Advertising Business in both PC and Mobile. As we go international, on-board Y! and Nokia partners, it’s critical to have right infrastructure to scale and experiment. However, like the internet, Microsoft needs to grow beyond our platform and be the industry leading in monetizing the entire ecosystem.

Come join the team that is going to lead Microsoft into this new battlefront. If we can win the advertising battle, we will win the future! Be one of the pioneers in this new business.

Are you excited about working on ad platform, massive scale online services, in a fast-paced and innovative environment, in a core area that directly influences Microsoft revenue? We are looking for a strong developer to work on the next generation Delivery Engine.

If you have experience in developing servers and services, an extremely good grasp of software engineering principles, and exceptional problem solving skills then come join us. Experience building high performance and scalable systems, strong multithreaded design and debugging skills are highly desirable.

Qualified candidates must meet the following requirements:
- 5+ years of expert development skills in C/C++/C#, and relevant software design, implementation and/or debugging
- Passion for quality and success
- Drive for solving hard problems and getting things done
- BS or MS in Computer Science or equivalent is required

Following are responsibilities:
Develop good understanding of Advertising Business.
Develop good understanding of Delivery Engine existing and new infrastructure.
Own end to end features, work cross-team to define contracts and light-up features.
Lead and contribute to over-all architecture and designs.
Act as Tech lead for the components and SME for the areas of ownership.
Design and implement high quality, scalable and maintainable code.
Initiate and implement EE practices to improve Product Quality and team efficiency.




XADSXDV:EUSA*LI
O:MA
O:Bing
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Ads-Platform-Job-WA-98004/1540272/154027215402722012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 777474-79492
Division: Server & Tools Business

Cloud computing, public cloud, private cloud, IaaS, PaaS, SaaS, journey to the cloud... This is the future of computing! What makes this all possible? How can you play a role in these innovations and not get left behind during these exciting times? Talk with us to find out!

System Center Virtual Machine Manager (SCVMM) is Microsoft’s premier product offering in the datacenter and virtualization management space. SCVMM provides advance features that allow a user to provision and manage infrastructure and manufacture compute clouds for IT users. On top of this, SCVMM provides complete virtual machine and multi-tier application management across multiple hypervisor platforms (Hyper-V, VMware, Xen).

The SCVMM team has shipped multiple releases with an almost-yearly cadence, and we are now working on new next-generation features. We are a team that values its startup culture where people are often required to wear multiple hats and help meet our collective goals. We encourage developers to take risks and stretch themselves. Being in a rapidly developing area requires us to innovate, educate ourselves continuously, remain agile, and most importantly work as a team, in order to stay on the cutting edge. It also offers countless opportunities for growth.

SCVMM is looking for creative, driven, results-oriented people to innovate on our investments in networking, storage, Hyper-V, clustering, clouds, monitoring, and service centric management. Help us plan, design, and implement solutions around the features we are driving into the next version of windows server. We have an opening for a Software Development Engineer to join our team of developers that will help us define the direction and features of future releases and deliver key new infrastructure for the next release. Ability to ramp up quickly and take a technical role in a nascent area is a definite plus. Experience with distributed multi-tier applications, hypervisors, Clustering, Storage Area Networks (SAN), PowerShell, WMI, REST API, and SQL is desirable but not required.

Take a look at the following videos to see the excitement around our latest release, and for more information on VMM and our business:

>

>

Basic Qualifications:
- BS degree in Computer Science or a related field
- C# coding and debugging skills
- 7+ years of software development experience

Preferred:
- Strong communication and collaboration skills
- Proven skills in product design & architecture
- Been part of 2 or more product ship cycles

About the Management and Security Division (MSD):
Management & Security Division is one of the biggest investment areas inside the Server and Tools Division, generating over $1B in revenue in FY09. We believe the best people, driving innovation, will build relevant, high-quality solutions to satisfy our customers’ expectations. MSD’s consistently high results in an annual survey of employees reflect the great culture our people have built. The MSD charter spans the Microsoft landscape from the client experience to the enterprise datacenter. We deliver industry-leading solutions for management and security through our products and technologies which provide the empowerment, productivity and agility that enable broad adoption of Windows Embedded, Windows Client and Server and Windows Azure. Throughout the division, MSD employees combine expertise and innovation to make Windows the most manageable, best managed platform.

PPLSDE

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-Job-CA-94035/1835565/183556518355652012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793541-80454
Division: Interactive Entertainment Business

Do you get TV? Microsoft’s Interactive Entertainment Business wants you. We create award-winning IPTV solutions like Mediaroom as well as innovative TV experiences integrating multiple devices, including Kinect!

We’re looking for an experienced Senior Engineer to design, develop and maintain platforms for Microsoft television solutions, including Microsoft Mediaroom.

Three screens? It’s a start.

Qualifications:

- 2+ years’ development experience including shipping software products
- Excellent C++ or C# coding and debugging skills
- Web technology experience including HTML, Javascript, and CSS
- Mobile/embedded development experience is a plus
- BS in Computer Science or equivalent

What we offer:

- A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work on a true 3-screens-and-a-cloud product.
- A chance to work with one of the best engineering teams in the industry.

IEBCRJobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-IEB-%28793541%29-Job-CA-94035/1863899/186389918638992012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Research
Location: Mountain View, CA, US
Job ID: 792484-80081
Division: Online Services Division


Microsoft Online Services Applied Research team is recruiting an outstanding Scientist to work on Conversational Understanding. The job will include working with a team of scientists focusing on building state-of-the-art algorithms for robust natural language processing for interactive systems.

We are looking for a high achiever with research and development background in speech and language processing. As the member of the Conversational Understanding science team, you will be involved in building a framework for conversational modeling and dialog systems. You enjoy working across organizational boundaries to collaborate in research, development and creating vision. You are up to the technical and competitive challenges of a fast moving technology impacting many of Microsoft’s key businesses.

Essential attributes and competencies include:
- Excellence in scientific thinking and execution with a deep understanding of multiple areas of current speech and language research.
- A proven track record of creating and directing measurable improvements in speech and language technology.
- Interest in new UI paradigms incorporating speech and language technologies.
- Ability to own and drive experimental definition, investigations, development of new algorithms and research infrastructure.
Additional qualifications for this position include:
- PhD in CS/EE (with a focus in one or more of Spoken Dialog Systems, Statistical Methods for Speech and Natural Language Processing, Human Computer Interaction) or equivalent experience.
- 2+ years of speech research and development in an academic or commercial setting.
- Software development skills, aptitude for software algorithm design and coding.
- 2+ years of experience in Java/C#/C/C++ and programming with scripting languages are highly desirable.

O:IPE
IPELC
XIPEX:LOCA*LI


]]>http://www.microsoft-careers.com/job/Mountain-View-Associate-Researcher%2C-IPE-792484-Job-CA-94035/1853080/185308018530802012-06-15MicrosoftResearchfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 780405-71331
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like videos, images, local, commerce, travel, and more. We’ll truly believe in ‘i Bing, u Bing’ and make Bing best decision engine for our user.

In Bing Customer Experience Team, we operate with a hungry, startup mentality: Plan, Execute, Observe, Revise, Do it again… quickly. We’re looking for a Software Design Engineer who is self-motivated, self-directed and able to work in a fast changing environment to help us maintain our momentum and redefine the search experience. This position will drive the detailed technical design/implementation of our features through to delivery. You will get broad exposure to web application development in a high-scale, high-exposure team that will be moving as fast as possible to deliver innovative features.

As Bing Customer Experience Team member, you will be working in one mission: ‘Why Not Bing’.

Responsibilities:
Drive the detailed technical design of your features
Work closely with peer developers to generate the right design quickly
Think creatively about how to solve technical challenges

A successful candidate will have the following qualifications:
Passion for building great end-user web applications
Deep real-world experience with HTML/CSS/Javascript
Experience with development in large, high-volume services required
Able to work in unfamiliar code with ease
Dedication to quality is a must
Proven technical knowledge (3+ years software product cycle experience, Bachelors/Graduate CS)
Experience in any of the following areas is a plus: web mining, business intelligence/customer intelligence, user modeling, or information retrieval.


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

“Bing is for doing!”



O:BING
BINGCJ
XBNGXTS:CIJO*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test-II-Bing-780405-Job-WA-98004/1611846/161184616118462012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 766186-67877
Division: Online Services Division


Search is a critical business for Microsoft and the improvements in the past few years demonstrate our absolute resolve to win in this space. We are working in a fast pace environment on a high profit potential product, head to head with some of the best competition this company has ever seen.
Are you ready to be part of this journey and contribute to one of the key strategic pillars for the company?

The Ranking & Intent charter is to find the best web results for every search query and we aim to do this better than anyone.

The Relevance Engineering team powers and complements the experimentation effort, along with the globalization of relevance features for the Bing search engines across the world.

Many search engine features are based on machine learning models and we are continuously working on improving them. Furthermore the competitiveness of the market requires us to constantly innovate and deliver better experiences to our customers. Experimentation and engineering agility are critical pillars for our success and they must be tightly coupled with the query understanding and document ranking techniques.
This position is for an engineering focused on Infrastructure, responsible for developing technologies to ensure we can move rapidly from idea, to experiment, to shipping features, including measuring user satisfaction.

Qualifications - We expect candidates to have a range of skills, typically including:
- 3+ years of software development
- Practical knowledge of modern C++ and/or C# and equivalent programming skills
- Strong algorithmic, data design, documentation and coding abilities
- Experience in information retrieval, machine learning or data mining preferred
- A BS/MS degree in Computer Science, Math or EE; PhD a plus

If you want to join a team of passionate engineers like yourself and realize your full career potential you must consider this opportunity.

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1523775/152377515237752012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Finance
Location: Bellevue, WA, US
Job ID: 776791-68367
Division: Finance

Advertising & Online (A&O) is a rapid-growth organization with the goal to “profitably build the market-leading position in consumer software and online services”. We are looking for an innovative and analytical individual with a passion for digital advertising, search, and online services. As a member of the US A&O Finance team, this individual would own all financial planning and analysis for Bing revenue in the United States and represent the field perspective on search and how advertisers engage with this product. This role will work closely with both field/sales representatives as well as business group (BG) representatives to ensure strategy, product roadmaps, investment strategy are aligned with advertiser spend, field input and the competitive environment. A complex and challenging role with high visibility to senior leadership at Microsoft!


Primary responsibilities of this role include but are not limited to:
1. Engage and partner with the Online Service Division Business Group and A&O Field teams to understand the market and internal expectations
2. Partner with Online Service Division Business Group teams to learn what campaigns and global efforts will drive performance above market
3. Partner with A&O Strategy and US Field Leadership to communicate Business Group investment plans and associated impact on search rate, volume and revenue.
4. Map information to align with revenue drivers
5. Land Bing LRP into MYR, Annual Financial Planning and Exec dashboard



Basic Qualifications (required):
BA/BS from accredited university
Minimum 7 years financial analysis or business analysis
Minimum 3 years financial modeling experience

Preferred Qualifications
Excellent and demonstrated communication skills and problem solving abilities;
Demonstrated ability to think creatively, to work independently and effectively in an ambiguous and changing environment;
Detail oriented & thorough, with ability to think “big picture” and understand the key trends and levers that drive the business;
Ability to juggle multiple projects and priorities and re-prioritize as necessary in order to align with current business objectives;
Self-starter;
The ability to communicate well across all levels of the organization;
Prior experience or deep understanding of the Online Services Business beneficial

SMSG:FIN

]]>http://www.microsoft-careers.com/job/Bellevue-SR-BUSINESS-ANALYST-MANAGER-Job-WA-98004/1532363/153236315323632012-06-15MicrosoftFinancefull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Copenhagen – Hellerup, DK
Job ID: 772195-65322
Division: Services & Support


Som senior konsulent i Microsoft Services bliver du en central del af vores Office 365 team. Her vil du være lead på teknisk præsalg og levering af arkitekturdesign, rådgivning, ledelse og implementering af Office 365 SharePoint Online og relaterede produkter på et højt niveau hos store kunder og strategiske partnere.
Du er med til at sikre og forbedre planlægning, udvikling og brug af Microsofts nyeste teknologi med fokus på at skabe produktiv brug hos vore kunder.
Det forventes, at du vil være i stand til at tage teknisk lead for en opgave, der leveres sammen med partnere, underleverandører eller konsulenter fra andre Microsoft kontorer samt at bidrage dybt i salgsprocessen af Office 365 ydelser.

Ansvarsområder:
Du bliver teknisk rådgiver omkring planlægning og implementering af Microsofts Office 365 SharePoint Online og bliver en del af et dynamisk nystartet projektteam med adgang til den nyeste Microsoft teknologi.
Din styrke ligger primært på SharePoint og dit kompetence- og interessefokus er skyen og de muligheder den giver i relation til SaaS og SharePoint. Du har deltaget i adskillige større on-premise SharePoint projekter hvor arkitekturen har indgået som et strategisk element.
Du udfører konsulentopgaver hos kunder og partnere. Ofte står du i spidsen for planlægning og implementering af en eller flere samlede Microsoft løsninger hos kunden.
Afhængigt af dit erfaringsniveau rådgiver du eller bliver en del af lederteamet ved større eller meget forretningskritiske projekter og bidrager løbende til planlægning og definition af IT-strategier.

Dig selv:
Du har drive og entusiasme, som du giver videre i det tætte samarbejde med kunder og strategiske partnere. Du arbejder ofte selvstændigt, og er god til parallelt at samarbejde med andre i teamet. Struktur og systematik ligger naturligt for dig, og du lægger vægt på altid at levere høj kvalitet og service. Du insisterer på at levere resultater, og det motiverer dig at blive målt på dem.
Du har passion for Microsofts teknologi og har været i stand til også i dit nuværende job at løbende at tilegne og opbygge din viden på området. Dine kolleger har respekt for din høje indlæringshastighed og evne til at anvende den konstruktivt i løsningsdesign og problemløsning.
Du forstår at værdiskabelse som konsulent både handler om tekniske og kommunikative kompetencer. Derfor har du flair for kommunikation og ser intet problem i at præsentere for både små og store grupper. Du forstår mekanismerne i en stor organisation og færdes hjemmevant på alle niveauer og hos alle medarbejdergrupper. Du er ambitiøs og vil videre i din karriere.
Du taler og skriver både dansk og engelsk helt flydende.

Dine kvalifikationer:
Du har en relevant uddannelse på bachelor eller masterniveau. Din tekniske kompetence er omfattende, og du har en grundlæggende forretningsforståelse inden for IT-løsninger og/eller applikationsudvikling.
Ideelt kommer din konsulenterfaring som softwareudvikler og løsningsarkitekt fra et lignende job i et konsulenthus, hos en softwareproducent eller fra en større IT-afdeling.
Som IT konsulent har du minimum 10 års erfaring, heri indgår:
SharePoint Online og Office 365
3 års erfaring med SharePoint 2010 / MOSS 2007.
Ledelse, motivation og medvirken i dynamiske teams.
Planlægning, udvikling og implementering af IT- og web-baserede forretningsløsninger.
Definition af Informations- og systemarkitektur.
Udarbejdelse af projektforslag og business cases.
Softwareudvikling og -metodologier.
Udover SharePoint behersker du flere af følgende MS teknologier:
Powershell
BPOS/Office 365 og Azure
IIS
SQL Server
Active Directory
Office 2010
InfoPath
Visual Studio, .Net, XML og Webservices

Vi tilbyder:
Du bliver en del af en global arbejdsplads med en uformel atmosfære, hvor den initiativrige medarbejder får en massiv faglig og personlig udvikling med på vejen i en national eller international karriere. Du får ansvar, indflydelse og masser af muligheder for at udnytte dine kompetencer fuldt ud.
Du kommer til at arbejde med den nyeste teknologi hos de største virksomheder i Danmark.
Målrettet uddannelse garanterer dig et fagligt niveau helt i top, og du kommer til at samarbejde med virkelig kompetente og motiverede kolleger. Tempoet er ofte højt, men fleksibiliteten er til gengæld stor. En af årsagerne til, at Microsoft er kåret til "Danmarks Bedste Arbejdsplads", er en god balance mellem arbejde og fritid.
Du får selvfølgelig en attraktiv løn- og kompensationspakke, der matcher dine kvalifikationer og dit ansvarsområde.
Det faste arbejdssted er Microsoft i Hellerup, men du vil typisk arbejde 3-5 dage om ugen hos kunder.
Enkelte projekter kan kræve, at du 2-3 dage om ugen i projektets løbetid arbejder andre steder i Europa. Du vil også jævnligt deltage på kurser og møder internationalt.

Næste skridt:
Har du uddybende spørgsmål er du velkommen til at kontakte Nina Utzon Hansen på a-ninaha@microsoft.com eller på telefon +4551578097
Alternativt kan du også henvende dig til Hiring Manager Christian Stahl på chstahl@microsoft.com eller på telefon +45 5157 8333.

Søg stillingen:
Søg online ved at klikke på "Apply to job Job" og "Create Resume/Cv".
BEMÆRK venligst at det er vigtigt at du skriver en motiveret ansøgning, når du søger stillingen - og at du skal copy/paste din samlede ansøgning og cv ind i tekstfeltet

EUR: MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/Copenhagen-Hellerup-SharePoint-Online-senior-Cons-Job/1481631/148163114816312012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCopenhagen – Hellerup, DKJob Category: Services & Consulting
Location: Tokyo, JP
Job ID: 773893-66304
Division: Services & Support

＜概要＞
大手企業・官公庁・地方自治体などエンタープライズ系を対象に、ITにフォーカスしたコンサルティングサービスを提供。

[業務内容]
顧客企業のシステム構築の各フェーズ（受注・計画・設計・開発・テスト・運用）において、網羅的に、技術コンサルテーションを提供します。特に運用アーキテクチャデザイン、開発生産性の向上や運用標準化のための支援策を、システム全体について検討・提案します。ITILの基本知識をベースにIT運用コストの最適化や未来の企業内運用ToBeモデルをコンサルティングし、MS製品を中心とした具体的実装技術支援を行います。

[マネージャから応募者へのメッセージ]
大企業や官公庁における企業全体の運用最適化に関するコンサルティングシーンでの活躍を期待しています。また、上流だけではなく実装に向けた具体的な個別技術を中心とした支援で活躍いただくために、マイクロソフトの最新技術に常に触れ続けることのできる環境を整えています。


<前提条件>
コンサルティングファームやシステムインテグレータで、中大規模プロジェクトの運用構築にリーダクラスで携わった経験があること。
・コンサルタントとして、顧客とのコミュニケーションを十分にとれる方。
＜下記のうちいずれか１つ以上の項目に該当すること＞
・Microsoft System Center Configurations Manager または Operations Managerの設計・開発経験があること。もしくはそれと同等製品の経験のある方。
・ITILに関する知識、資格を有する方。

<語学力>TOEIC 600点以上

<勤務地>品川本社

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Consultant%EF%BC%88%E9%81%8B%E7%94%A8%E7%B3%BB%EF%BC%89-Job/1498952/149895214989522012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Development
Location: Tokyo, JP
Job ID: 776256-68034
Division: Interactive Entertainment Business

＜概要＞
Xbox360を中心としたマイクロソフトゲームプラットフォーム向けにコンテンツ開発するパートナーを対象に幅広い技術支援を行います。
＜業務内容＞
コンテンツ開発者を対象としたプレゼンテーション、ソリューション提案、技術サポートを行って頂くために、テクノロジーとサービスを技術面から深く習得して頂きます。
テクノロジーの習得やプレゼンテーションを制作するにあたり、サンプルコードやデモンストレーション開発を行って頂きます。
顧客の要望や問題を調査し、効果的な解決方法の開発にも対応して頂きます。
＜マネージャーからのメッセージ＞
マイクロソフトが提供する新しいテクノロジーとサービスを使ったコンテンツ開発技術を習得して頂き、最先端なゲームコンテンツ開発を推進する仕事は時代の最先端に触れることができると同時に、新しい時代を生み出す瞬間に出会えるかもしれないというモノづくりへの感動を味わえる職業ではないかと思います。エンターテイメントコンテンツへの情熱を我々といっしょに共有しませんか。
■応募資格
＜必須＞
C/C++を使ったアプリケーション開発スキル
AR（拡張現実）、リアルタイム３Dグラフィックス、ネットワークやソーシャルを利用したゲームなど、エンターテイメントコンテンツに応用できる得意分野がある
オリジナルなデモンストレーションデザインスキル
日本語による顧客へのプレゼンテーションスキル
日本語による顧客とのビジネスレベルコミュニケーションスキル
英語で記述された技術文章を理解することができるスキル
英語によるメールを使ったコミュニケーションスキル
エンターテイメントビジネスへの情熱

＜尚可＞
英会話による技術的なコミュニケーションスキル
C#、Javaによるアプリケーション開発スキル
アプリケーション開発マネージメントスキル

勤務地：東京 品川

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Software-Design-Consultant-%28Xbox%29-Job/1527153/152715315271532012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 793397-80297
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Bing Social team is looking for an experienced search PM who thrives in a bottoms-up, fast paced, highly technical environment. We are looking for a high achiever with a track record of success, who is excited with the challenge to find innovative ways to improve our search products.

As a PM on the Bing Social team, you will be responsible for defining how we integrate social data throughout search. Our team leverages data from other social networking platforms, partnering with the top social networking companies to improve Search through integration with their products and build great search experiences. PMs generate new product ideas, define requirements, and work closely with engineering and marketing to launch features. Though titled "Program Managers," Microsoft PMs function in a similar capacity as Product Managers at other online companies.

Success in this position requires a broad set of experiences and skills, ranging from excellence in engineering, the ability to deeply engage with customers/partners, and to building a collaborative working relationship with development, PM, and test. We are searching for a passionate, creative, highly motivated, self-starting, and get-it-done type of person with great engineering ability, product sense, and interpersonal skills.

Qualifications:
- 5+ years of demonstrated work experience in search and/or consumer web technologies
- Deep understanding of social networking products and technologies
- Strong product/program management and leadership skills, effectively managing projects without direct authority
- Proven track record of shipping highly-scalable and reliable web-enabled services through multiple product cycles while dealing with challenges such as cross-team dependencies, rapid shipping schedules, a constantly evolving ecosystem and competitor landscape
- Superb technical know-how, ability to quickly adapt to new technology and go deep in new focus areas
- Ability to analyze diverse requirements and make recommendations on implementation strategies
- Ability to work independently and in a team to research innovative solutions to challenging business/technical problems
- Strong communication skills (both verbal and written)
- Ability to understand consumer needs and grasp requirements/scenarios
- A Bachelor or Master’s degree in Computer Science or a related discipline

This is an exciting opportunity to drive deeper consumer engagement, increase user satisfaction, and shape the future of Social Search. We look forward to hearing from you!

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



O:BING BINGND XBNGXPM:NIDR*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager%2C-Senior-Bing-793397-Job-CA-94035/1858210/185821018582102012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 787624-76641
Division: Microsoft Office Division


The Mac PowerPoint team is looking for software engineers with great experience and potential to join our world-class team of application developers. Following our successful Office 2011 release, our team is expanding in order to deliver on new interesting projects.

We are part of the MacBU group, a highly independent team at Microsoft focused 100% on Mac OS X and iOS development. We build and maintain end-to-end ownership of the Mac-native version of Microsoft PowerPoint; the combined power of the Office suite and the latest Mac technologies presents developers with exceptional opportunities for ownership, autonomy and professional growth.
We recently completed Office for Mac 2011 - the most ambitious release in our history, with major changes in PowerPoint including document collaboration, presentation broadcast, embedded video with effects, and much more. We are now working on the next release, building an even better Mac-native Office experience for our customers. We offer a unique and extremely positive work environment for engineers:

- The feel of a small, independent business with a strong team culture of innovation, creativity and having fun
- Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases
- Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality
- High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life
- Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)

We’re looking for a motivated engineer who can learn quickly, independently manage priorities and work creatively and energetically. Strong C++ skills are required, familiarity with Objective-C and the Cocoa framework are desired, cross-platform experience preferred. We have a large shared codebase that is evolving fast; this is an opportunity to influence that evolution and help determine the PowerPoint experience, while growing your knowledge of Apple technologies.

This position is located in our Mountain View, California team where we build PowerPoint, Outlook and core technology. We collaborate closely with teams in Redmond and worldwide to deliver a tightly integrated suite that is the solution for our customers to get their work done on their Mac.
Candidates for this position should have:
- 3 or more years experience with C++
- BS in computer science (or equivalent)
- Good communication and collaboration skills
- Great passion around shipping software to end-users

Not required, but desirable:
- Experience with Cross-platform products, XCode, Objective-C, Apple’s Cocoa frameworks or Apple specific technologies, cross-platform development

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II%2C-Office%2C-787624-Job-CA-94035/1774984/177498417749842012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 789888-77637
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Information Platform and Experiences team in the Online Services Division harnesses Bing's services and capabilities to create exciting new experiences across devices, applications and online. The IPE team is unique in that we work across three of the most exciting products in the market today! As part of Bing we work closely with Windows Phone, Xbox and other teams across Microsoft to revolutionize search. You've seen Bing on Windows Phone and soon you'll see Bing on the Xbox, but we're just getting started.
Are you excited about working on the bleeding edge of business, economics and technology? Do you thrive in an agile environment? Are you are interested in designing and implementing machine learning algorithms that get used by millions of users? Do you like working with terabytes of data? Our team is looking for people like you. Join the Knowledge Discovery Sciences Team within Information Platform and Experiences organization! Our mission is to understand, recombine, and digest big data converting it into semantic structured information and to leverage this knowledge across all Microsoft assets.

The ideal candidate would have strong technical skills with good understanding of data and familiarity with business applications. The candidate should enjoy working in a small startup environment, agile prototyping, and facing new ideas. We are looking for a technical background in multiple of the following areas: data mining, machine learning, artificial intelligence, mathematics, applied statistics, and knowledge representation.

Job Responsibilities
Analyze opportunities related to large semantic informational platform
Generate actionable insights and help in validating and exploring data
Apply data mining and statistics to build successful solutions for multiple applications
Suggest, specify, and design original components and help with their prototyping
Provide technical leadership to other Microsoft teams

Qualifications
Ph.D. in data mining, statistics, machine learning, mathematics, AI, or related field
Proven ability to formalize real-life problems and to focus on business objectives
Excellent understanding of predictive analytics process from data validation to model assessment, stability, and deployment monitoring
Outstanding programming skills including high-performance computing
Good contingency planning skills, ability to anticipate and to overcome difficulties
Strong communication skills, ability to work with multi-disciplinary teams, strong leadership qualities.

O:BING
BINGSA
XBINGX: SUAK*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Applied-Scientist%2C-Bing-789888-Job-CA-94035/1793461/179346117934612012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793970-81268
Division: Online Services Division


Sr. SDE Lead - IPE: Language Understanding and Intent

The Language Understanding and Intent team in IPE/OSD is looking for a proven exceptional Sr. Development Lead to help us bring truly groundbreaking natural interface technologies to the broad market.

The Natural User Interface (NUI) is one of Microsoft’s most exciting initiatives and is at the heart of current and future user experiences in Windows Phone, Xbox Kinect, Windows 8 and Bing. This is a big bet for the company and, to be successful, we must create customized, personalized experiences where the system understands you, what you want, and presents it to you naturally. At the foundation of these experiences is our team’s software. We are literally the “engine under the hood” that powers the high-visibility language understanding features in the cloud and on device.

Our team brings together talent in the areas of software engineering, language understanding and modeling (machine leaning & classification), and services. Together we develop and deliver robust, natural and scalable solutions across a rich set of scenarios and languages. Our impact is broad and our ambition is broader!

We are creating this role to increase our capacity for scaling to more languages and across a wider variety of experiences. Scaling requires a rich variety of tools operating across a variety of platforms. We are looking for a new team member to play the central leadership role in creating these tools. A person who has demonstrated the ability to lead the delivery of high quality, complete solutions sets in a highly collaborative team environment is required. In addition to your leadership role, our leads write code and set the example. You should enjoy diving in and contributing to a complex code base full of highly optimized algorithms. You like projects where you work cross boundary to help ensure the positive impact of your work in the end to end system. Your designs will need to consider a very wide range of customers (past and future) across all scales from device to cloud and leveraging a wide range of technologies. This position allows you to apply your algorithm and integrated systems strength alongside experts in a number of areas from CS to signal processing to linguistics. No prior language processing experience is required, though a passion for technology, an interest in learning and a history of strong team success is expected.

Additional qualifications for this position include:
5+ years of software engineering and shipping experience is required
Demonstrated skill growing and leading engineering teams through multiple product cycles is required.
Experience supporting large data processing systems
Substantial C#/C/C++ product experience
Bachelor’s degree or higher in computer science, mathematics, engineering or related field is required

Experiences that are highly desirable
Hands-on experience in developing learning services leveraging Cosmos
Understanding of Windows Workflow Foundation
Substantial professional experience MS SQL
Free thinkers with the ability to socialize and drive their ideas into the technology are highly desired.

]]>http://www.microsoft-careers.com/job/Mountain-View-SR_-SPEECH-SCIENTIST-Job-CA-94035/1891199/189119918911992012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: IT
Location: Mountain View, CA, US
Job ID: 790838-81083
Division: IT

Build routed networks throughout the Americas for Microsoft! As a member of the Americas Network Services Delivery Team, you will design and deploy the network infrastructure for Microsoft offices throughout Canada, the US and Latin America. It will be you making things work in locations from Winnipeg, Manitoba, Canada to Montevideo, Uruguay and many sites and countries in between. This position is based out of our Silicon Valley campus in the San Francisco Bay Area.
Responsibilities
•Performs direct, hands-on implementation (installation, configuration, test and production turnover) of network equipment, including but not limited to, routers, WAN and LAN switches, wireless controllers, terminal servers, firewalls, load balancers and associated cards, modules, software, etc. for the Network Services Delivery team, within the larger Network Design, Deployment and Services (NDDS) team.
•Performs installation of routers, switches and other components using complex routed and switched connections to the corporate intranet, partner networks, and the Internet.
•May coordinate carrier, 3rd party maintenance teams, and customer interaction in support of implementation or change actions.
•Responsibilities are not restricted to business hours. To avoid impact to the user community some work is done evenings and weekends. Furthermore, assistance may be required at any time as the individual may be an escalation contact for Network Incident Management (NetIM.)
•Will interact with other NDDS teams or individuals external to the Network Services Delivery team to coordinate project work or clarify project design requirements
•Geographic scope is the Americas and may require frequent amounts of travel in the U.S and abroad. This position is based in Mountain View, CA, at Microsoft’s Silicon Valley Campus (SVC.) Much of the work will be on campus and at Microsoft’s other locations in the Bay Area.
•Must be able to work autonomously and have the ability to provide clear and concise written instructions for the purposes of remote implementation work with third parties across broad geographic boundaries
•Documentation of above implementations according to NDDS Standards

Technical Skills Required
•Deep knowledge of TCP/IP and routing protocols (BGP and OSPF and/or ISIS)
•Knowledge of MPLS (LDP)
•Experience configuring Cisco routers and switches, Aruba wireless equipment, load balancers, Cisco firewalls
•Minimum of five years of network design and deployment
•Cisco Certified Network Professional - CCNP or equivalent experience

Essential Requirements

•B.A./B.S. in engineering, computer science or related field and three years related experience, or an equivalent combination of training and experience
•Highly developed communication skills
•Experience with MS Office applications, especially Word and Excel. Familiarity with Visio is a must.

Required skills:

•Five+ years of network design and deployment
•Deep knowledge of TCP/IP and routing protocols (BGP, OSPF, or ISIS)
•Experience with MS Office applications, especially Word and Excel. Familiarity with Visio is a must.

Preferred Skills:

•B.A./B.S. in engineering, computer science
•Experience configuring Cisco routers and switches, Aruba wireless equipment, load balancers, Cisco firewalls
•Cisco Certified Network Professional - CCNP or equivalent experience

UXIT

]]>http://www.microsoft-careers.com/job/Mountain-View-Service-Operations-Network-Engineer-II-Job-CA-94035/1885395/188539518853952012-06-15MicrosoftITfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Lehi, UT, US
Job ID: 783538-73258
Division: Server & Tools Business


Do you want to help evolve the way we all use our desktops, laptops and other client devices at work? Are you passionate about creating a world class management experience for IT administrators? Do you love improving products by listening to customers and bringing in their feedback? Do you love to set the standard for quality and engineering in a team? If so, we have a great opportunity for you.

As a Software Development Engineer in Microsoft’s Utah Development Center, you will help design and deliver top-quality software solutions that make millions of enterprise customers work better every day. In the Microsoft Desktop Optimization Pack (MDOP) team, we have incorporated Microsoft’s best engineering practices into our engineering system. The result is that we have a high degree of confidence in the quality and security of our products. We are very proud of our track record, and we would like you to join us.

We are looking for an experienced software development engineer who will take on a key technical role in the design and development of our products. Microsoft software engineers are among the best.

Qualifications:
•5+ years software development experience
•Windows development experience
•BS or MS degree in Computer Science or related

Preferred:
•Excellent coding skills in C++ and/or C#
•Good design skills
•Well-developed analytical and problem solving skills
•Ability to work well in a cross-discipline team environment. Ability to work across groups by setting mutual goals, ensuring clarity of roles, and working together in ways which enhance business effectiveness.
•Ability to pursue work with energy, drive, and a strong accomplishment orientation
•Ability to work effectively in situations involving uncertainty or lack of information, and respond flexibly to change
•Strong written and verbal communication skills (English)


PPSDE

]]>http://www.microsoft-careers.com/job/Lehi-Software-Development-Engineer-II-Job-UT-84005/1691809/169180916918092012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSLehi, UT, USJob Category: Sales
Location: Santa Monica, CA, US
Job ID: 788797-76823
Division: Advertising & Online

Our account teams focus on providing strategic services and marketing capabilities to customer’s products, services and brands through custom targeting, best in class rich media and video, and other advanced online solutions.

The Account Executive will define the Microsoft products to meet the clients’ needs, and sell/close product packages to meet their business goals. This person will partner with product teams and subject matter experts to define new product offerings and work with senior management to deliver on a sales strategy.

Qualifications:

•Minimum of three years proven successful experience in advertising (online and offline) sales to large and medium businesses plus a minimum of two years of relevant business experience, including business transactions with senior management level business people

•BA/BS degree from an accredited college/university

•Experience selling to national tier accounts is preferred

•Strong skills in initiating executive-level contacts in accounts and their agencies, securing sales presentation opportunities, and demonstrated success in closing new business relationships

•Highly passionate about the benefits of technology and the internet

•Ability to operate and make timely decisions in an ambiguous, fast-paced environment where internet advertising is often sold before product offerings are fully developed and features change rapidly

•Clear and confident written and oral communication skills including ability to present well in front of a client are a must

•Represent the division and company with integrity and trustworthiness, while persuasively selling the benefits of online advertising and overcoming any objections


Sales:CO
788797

]]>http://www.microsoft-careers.com/job/Santa-Monica-Account-Executive-Advertising-&-Online-Job-CA-90401/1778926/177892617789262012-06-15MicrosoftSalesfull-timeUSDstarting0BSSanta Monica, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 775778-67691
Division: Services & Support


Position: Senior Consultant
Region: CSUS
Location: West Coast preferred, open to other locations


Are you excited about an opportunity to help customers and partners deploy Microsoft Office 365 & Cloud Services in some of the largest Telecommunications & Media environments? Are you a strong consultant or architect with infrastructure, management, operations, voice, migration, or Hosting experience and with a passion for delighting customers and partners? If so, the Microsoft Enterprise Services in Communications Sector is the right place for you!

Microsoft Services is looking for a Senior Consultant who has a mix of advanced Microsoft technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, online services architecture, planning & design are very important.

The ideal candidate must have experience in the following focus areas:
Online services, hosting, security, compliance and data sovereignty issues
Deep Technical Product knowledge of Exchange 2010, SharePoint, Lync, Office Communicator, LiveMeeting.
Must have experience upgrading from Exchange 2003 or Exchange 2007 to Exchange 2010
Understanding of Office Web Apps, Exchange Hosted Archive, Exchange Hosted Encryption, Forefront technologies and other supporting technologies to Office 365
Active Directory, Directory Sync, Active Directory Federation Services
Experience with Active Sync and Blackberry a plus
Experience with Outlook 2007, Outlook 2010, Outlook 2011 and Entourage 2008 clients using Office 365 and Exchange 2010

Successful candidates must have experience delivering consulting engagements, managing customer expectations and exceptional command of the Exchange & Lync technologies. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital.

Qualifications and Experience:
Must have a proven record of delivering business value from Information Technology at an executive level
Executive-level interpersonal, verbal, written and presentation skills
Project management experience - Cross group collaboration, negotiation, organization and planning, business development, budget management and reporting and an ability to communicate effectively with large name customers.
Excellent & proven customer experience
Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience
At least 8 years related business and IT consulting experience

Travel is an integral expectation of this position and can potentially be over 75%, as the needs of our customers and our business demand.
SS:ES
775778

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1521997/152199715219972012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777783-69634
Division: Services & Support


Are you excited about an opportunity to drive adoption of Microsoft’s newest enterprise products? Are you a strong consultant with expertise in telephony platforms and with a passion for delighting customers and partners? If so, Microsoft Enterprise Services is the right place for you!

In this role, the Consultant possessing the right skills and abilities will play a critical role in helping to accelerate adoption of software powered VoIP products and services solutions based on Microsoft Lync products globally by leveraging a centrally managed, highly skilled and agile pool of resources with deep subject matter expertise.

Microsoft Services is looking for Consultant(s) who have a mix of advanced Microsoft technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, unified communications, messaging and telephony technologies is a must. The Unified Communications Voice and Mobility Consultants are key enablers for our customers. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers.

The ideal candidate must have experience in the following areas:

- Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP networking, switches, routers and firewalls, network bandwidth management.
- VoIP/telephony experitise including knowledge of competitive solutions (ie. Cisco, Avaya/Nortel), working knowledge of PBX integration scenarios (ie. Communications Server deployed with the intent to handle voice communications; including the ability to make inbound and outbound PSTN voice calls via third party PBX, gateway or SIP Trunk)
- Strong consulting background and in depth, hands on customer delivery experience with Microsoft Office Communications Server R2 with emphasis on the Enterprise Voice specific workloads within OCS R2 and up to Microsoft Lync
- Large scale, multi-site design, rollout and operational experience around core Microsoft Infrastructure components and OCS R2 or Lync Voice workloads
- Field consulting experience (i.e with large global Customers / Partners) on infrastructure architecture design, developing solution guidance and leading complex consulting engagements
- Credibility with senior level customer architects representing the traditional voice, server infrastructure and network functional areas. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical stakeholders - advancing adoption as a result
- A Microsoft MCSE certification, or OCS R2 Masters certification is highly desirable

Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the voice technologies and other components that make up the core Unified Communications product family. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

Key deliverables and associated activities include:

Providing Customer guidance
- Work with customers to align technology to their business opportunities and needs in context of their communications platform strategy including Cloud based opportunities
- Develop strategies to guide customers through multi-year initiatives leveraging each Communications Server and/or Cloud S+S release to ultimately decommission the existing competitive VoIP solution/PBX
- Identify solution system interfaces, constraints, scope, cost, risks and value
- Document business, information, application and technology aspects of approach
Business strategy and solutions
- Provide technical guidance to internal practice management
- Develop business and market solutions and strategies
- Support sales organization in architect-driven pre-sales initiatives
- Align with and support Microsoft product and strategy teams
Successful solution deployments
- Ensure proper business value and customer/partner satisfaction
- Provide quality assurance over both sales opportunities and project delivery
- Make go/no-go decisions on technical approaches
- Engage and lead Microsoft and partner resources
Grow and mentor others
- Create and champion technical community
- Develop architect talent pipeline
- Recruit and mentor consultants and architects
Operational excellence and innovation
- Drive IP development and reuse initiatives
- Drive best practice, architectural awareness initiatives

Qualifications
- Must have a degree in Computer Science or Engineering or equivalent work experience.
- At least 10-12 years related technology experience.
- Work experience must involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
- Must have a proven record of delivering business value/consulting services for large enterprise customers
- Some business process and people management skills or related experience required.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills (written and verbal) connecting technology and business problems.
- Candidates will have attended Voice Ignite (or equivalent)
- Microsoft Certified Master for OCS, Cisco CCNA Voice or CCIE Voice and/or PBX vendor certifications are a BIG plus
SS:ES
777783

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1556886/155688615568862012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 773264-70462
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1573048/157304815730482012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Sales
Location: Morocco - Non Location Specific, MA
Job ID: 771513-64965
Division: Sales

Why does the CAS Sub-Segment Lead exist?

The CAS Sub-Segment Lead adds value to the Commercial and Communication Sector by providing the strategic direction and leadership within a single subsidiary. The success of this business relationship is measured by individual and team all-up sell-through and sell-with revenue within the subsidiary that meets or exceeds year-end growth projections; increase in win rates/competitive wins; an appropriately 180-day weighted pipeline by CAS subsidiary, with tight forecast accuracy; and positive feedback or scores/ratings on Workgroup Health Index (WHI).
The CAS Sub-segment Lead adds value to customers and partners by providing CAS vision and strategic direction. Partner success is measured by improved customer and partner perceptions, by sell-with and sell-through revenue sales, and by year-over-year increases in customer and partner satisfaction as measured by NSAT scores/anecdotal feedback.

The CAS Sub-Segment Lead adds value by:

1.Leading a consistent and predictable business where team members are enabled to perform their best.
2.Providing a CAS vision and leadership for subsidiary customers and partners of Microsoft’s technology roadmap and the impact on the market, customers and partners.
3.Driving organizational development within the Leadership team and across the CAS subsidiary.
4.Developing a business plan that contributes to the overall CAS strategy.
5.Contributing to the partnering strategies and partner business planning through a deep understanding of the competitive landscape driven by a view of partners and partnering needs that best support the overall partner strategy.


The CAS Sub-Segment Lead is unique in:

1.Its ability to coordinate activities between partners, Microsoft BGs and account teams.
2.Its positioning and leadership of Microsoft as a provider of solution offerings that span multiple technologies.
3.Its ability to drive business partnerships with account teams and partners at the subsidiary level to focus on CAS business and strategies to develop opportunities.


The key initiatives and challenges facing the CAS Sub-Segment Lead are:
1.Continuing to drive sales effectiveness of subsidiary account team
2.Managing and developing across the team members that position the subsidiary for growth through process and sales excellence to better meet co-marketing needs across all levels of the partner organization to drive competitive wins.
3.Developing an organization that supports a highly specialized team of competitive talent and maintaining a hiring pipeline of talent to meet growth needs.
4.Continuing to advocate/drive sales excellence across the subsidiary Team Unit and Group Leads.

Candidate Profile:

Qualifications
*10 years of related experience
*At least 3 years of a successful track record managing people in subsidiary sell-through and/or sell-with offerings is required.
*Bachelor’s Degree is required, MBA Preferred

Hiring Profile

•Has experience in a subsidiary environment, leading a team of technical and non-technical individuals through successful sell-with and/or sell-through agreements.
•Has extensive experience “hiring smart”; understands the impacts, both positive and negative, that hiring decisions can have on team members and other groups and does not make compromises simply to meet headcount requirements.
•Is focused more on his/her team’s performance than on his/her own performance; measures his/her success by having each team member meet or exceed targets.
•Is adept at developing the skills of team members by understanding their individual requirements and providing the right coaching and mentoring activities to close gaps in performance.
•Is trustworthy and trusting; creates environments where individuals feel comfortable sharing issues.
•Has successfully collaborated and managed by influence (of non-reporting groups, peers or individuals).
•Has strong business planning skills and encourages team members to develop targeted plans.
•Is comfortable in executive settings with senior levels within Microsoft and partner organizations; knows the challenges these executives are facing.
•Is organizationally agile; can navigate a complex organization to reach a goal or objective; is effective at positioning gives/gets.
•Knows how to establish and manage to guidelines, roles and responsibilities of others.
•Has experience in turning around poor performing accounts and/or sales teams.
•Has experience effectively managing the business operations of an evolving sales force, within a larger matrixed model.
•Is fluid and flexible, is able to deal with ambiguity; leads change with his/her team members, championing the benefits of the change and overcoming the resistance.
•Managed political situations, where the needs of one group might conflict with the needs of another.



]]>http://www.microsoft-careers.com/job/Commercial-and-Communication-Sub-Segment-Lead-Job/1473697/147369714736972012-06-15MicrosoftSalesfull-timeUSDstarting0BSMorocco - Non Location Specific, MAJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 779441-71636
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-AX-Architect-Job/1647577/164757716475772012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Belgium - Non Location Specific, BE
Job ID: 779441-71622
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-AX-Architect-Job/1647591/164759116475912012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBelgium - Non Location Specific, BEJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 790689-78160
Division: Online Services Division


The world of Online Advertising is explosive in growth and is innovating rapidly. The core challenge is centered around ensuring that ads are highly relevant to users while at the same time providing the advertisers with the highest effectiveness in getting their message to their audience. At Microsoft, we are excited about the scale of the problems we are solving in this regard and the incredible synergies across search and display advertising we are fostering. The goal of the Microsoft Ads team is to connect the right users with the right ads in the right context. At the heart of this effort is deep science that leads to incisive analytics and core algorithms that drive the relevance and effectiveness of advertising.

The Advertising Sciences team works in close collaboration with the Microsoft Research Lab and the core Engineering team to lead the creation of innovative ad solutions. We strive to solve challenging problems with deep algorithmic and systems solutions that achieve high degrees of relevance and ad effectiveness, leading to optimal yield for publishers and increased return on investment for advertisers. We develop insightful relevance models based on billions of ad impressions on a daily basis and use these models to match the right set of targeted ad campaigns with the right users. We also develop accurate forecasting models and efficient allocation algorithms that help set up the appropriate ad campaigns and price them for optimal yield.

We are looking for individuals who are excited about being a part of a team scientists to solve challenging problems to obtain large-scale business gains. Success in this job requires significant collaboration within and across multiple teams as we build complex platform solutions involving data modeling, machine learning, user clustering, data mining, and optimization algorithms.

Primary responsibilities of this position include:
- Conducting research in the space of online advertising systems.
- Designing models and algorithms in the space of online advertising.
- Working closely with software development teams to build production systems.
- Development of intellectual property leading to a strong patent portfolio, and appropriate publication of research results.
- Collaborating closely with the Microsoft Research Lab to enable effective interactions between the research team and the engineering team.

Minimum Qualifications:
- Exceptional communication skills including proficiency in technical writing.
- Aptitude for identifying complex problems and developing end-to-end solutions involving model and algorithm design.
- 5+ years of experience with conducting research.
- MS or Ph.D. degree in Computer Science, Applied Mathematics or related field



XADSX:JABE*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Mountain-View-Applied-Researcher%2C-Principal-Ads-Platform-790689-Job-CA-94035/1804722/180472218047222012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 794260-80882
Division: Retail Stores

This Job is eligible for the following work arrangements :Part-Time
ICE

]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Inventory-Control-Expert-Job-CA-92653/1877411/187741118774112012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: Sales
Location: Aliso Viejo, CA, US
Job ID: 773366-65992
Division: Retail Stores


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Aliso-Viejo-Assistant-Store-Manager-Job-CA-92653/1493699/149369914936992012-06-15MicrosoftSalesfull-timeUSDstarting0BSAliso Viejo, CA, USJob Category: IT
Location: Issaquah, WA, US
Job ID: 782761-72852
Division: IT


Do you want to work with the latest Microsoft technology to produce tools that will result in a billion dollar impact on our bottom line? CHIP is the group that supports our global channel incentives marketing efforts and is charged with realizing the full potential of our Partners worldwide. To do this cost-effectively CHIP is building a platform for our Marketing business based on three key pillars; Simplicity, Transparency and Engagement that scale to both highly managed partners as well as the high-volume, low-touch partner business model.
Do you have a passion for driving quality, promoting best practices, pushing automation to the next level, and delivering strategic solutions to customers? Come to work for CHIP team and enjoy a great opportunity that will help you to reach your full potential. We are looking for a motivated, results-driven Software Test Engineer that has a thorough understanding of QA’s role and wants to write great automation and promote engineering best practices across projects.

You will drive test engineering, influence the design/content of release deliverables, and sign-off for key features and projects. You will create end-to-end scenarios with developers, program managers, testers and business customers. You will use Scenario Focused Engineering (SFE) and Scenario Focused Test Design (SFTD) to deliver superior test results via strong test methodology and effective automation -- assisting the team in achieving new levels of engineering excellence. You will be an important part of a global delivery team.

Primary Responsibilities:
General
- Enable the on-time delivery of high-quality, reliable solutions efficiently (via tools, automation, standards, best practices)
- Manage multiple responsibilities in a fast-paced development environment
- Accountable and responsible for all tasks related to assigned features
- Partner with peers (Testers, Developers, PM, SD, and Support teams)
- Be part of a growing, high-performance test team, providing critical energy and input into team strategy and priorities
Project Work
- Clarify how features work to eliminate ambiguous requirements
- Ability to estimate, schedule, and prioritize work
- Partner with internal and external teams to review / inspect specifications,
- Review your test plans with other disciplines for completeness and accuracy
- Develop and implement test designs for features / applications
- Participate in peer review of test plans, test cases, and automation
- Adopt and drive test methods and best practices
- Accountable for driving adherence to entry and exit criteria.
- Develop and execute test cases for specific features, scenarios, and use cases.
- Understand and demonstrate ad hoc testing skills
- Capable of troubleshooting and debugging code to identify the origin of and isolate defects
- Prioritize defects for his/her features based on severity / priority
- Provide solid, well-reasoned, customer cases to drive fixing of critical defects
- Perform end-to-end data verification
- Use VSTF to develop & manage test cases and document & manage defects.
Technical/automation/analysis
- Demonstrate capability and proficiency in programming languages (C# and SQL critical to success)
- Use test automation tools independently
- Able to understand, build, and use test harnesses, standard / custom automation tools and environments
- Analyzes defect patterns for assigned features
- Determines and documents root cause of defects

Required skills:
- Minimum 3 years of experience testing software applications and systems
- Minimum 3 years of experience running, writing, and maintaining test automation
- Minimum 3 years’ experience strong C#, SQL, and automation skills
•\ Minimum 3 years solid understanding of the SDLC and testing practices

Preferred Skills:
- Broad base of technical skills, with a primary focus on Microsoft technologies
- Strong understanding of test automation processes, tools, and techniques
- Familiar with .Net technologies and web services
- Excellent problem solving, troubleshooting, and debugging skills
- Values and creates clear, concise, and consistent test documentation
- Excellent verbal and written communication skills
- Strong cross group collaboration abilities
- Demonstrated ability to succeed in ambiguous environment
- Sound problem resolution, judgment, negotiating, and decision making skills
- Attention to detail
- Driven towards self-improvement, development, and achievement
- Team player
- Driven for continuous development/improvement of team processes and procedures
- Track record of taking ownership of initiatives
- Exhibits good judgment establishing priorities and escalating issues
- Minimum of 2 years of demonstrated work experience in testing business-oriented information systems
- 2+ years of experience planning, architecting, and developing test automation
- Experience with VS 2010 Coded UI automation and internal MS automation tools - MAUI, KAF, RPF, Mita
- Enterprise IT experience
- Knowledge of Performance, Security, Privacy, and Accessibility testing
- Experience being an active participant in a Business-IT partnership
- Experience working with 3rd party vendors and a global delivery model
- BS or equivalent in Computer Science or Software Engineering or related technical discipline
- Experience with SQL Server and IIS administration
- Understanding of Cloud Computing concepts and platforms

MSIT:SMIT
RSA:Event


]]>http://www.microsoft-careers.com/job/Issaquah-Sr_-Software-Test-Engineer-%28SDET%29-Job-WA-98006/1672392/167239216723922012-06-15MicrosoftITfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 788559-76721
Division: Services & Support


Do you have the desire to make a huge difference to the Microsoft customer and partner experience? Our North America Customer and Partner Advocacy Team has a challenging leadership position that will leverage your proven operations, people management, change leadership and escalation management experience. Your thought leadership and strategic thinking; your solid organizational and communication skills; and most importantly your solid focus on improving the overall experience that our customers and partners have with Microsoft through operational excellence are key differentiators for this role.

Purpose: Build customer trust and value by providing a consistent, predictable, and quality escalation experience for our customers and partners, and for our internal users across the Microsoft field and contact center organizations in an effective and efficient operation management model. This position will manage North America customer and partner escalations through our overall escalation support vehicles. This position will be accountable for the management of a team of Microsoft Team Managers and escalation specialists and drive a tight partnership with a network of Subject Matter Experts (SMEs) across our product and program groups to triage and resolve our customer, partner and field queries.

Responsibilities: Improve customer satisfaction and resolve escalations consistently, effectively and efficiently. Ensure quality, cost-effective escalation management delivery though continuous process improvement. Partner effectively with the MS client teams including Regional and Subsidiary CPE Leads, our Global Customer Advocacy team and GTSC clients. Develop and lead a team of Advocacy Specialists and conduct monthly and quarterly business reviews with key clients/stakeholders. Develop and implement strategic business plans, procedures, and policies designed to maximize unit productivity, and customer and client satisfaction. Build and maintain a strong team dynamic and develop team delivery strategies that meet Customer Advocacy objectives. This position has frequent contact with all levels of Microsoft managers, internal business group owners, internal clients within Microsoft, frequent contact with client management CSS Executive Management and our customers.

Qualifications (Required): - Minimum of 5-7 years of demonstrated work experience in a contact center and/or operational support environment, including customer service management and/or technical support with e-mail, chat and telephony solutions in a large inbound contact center. Experience in account or project management - BA/BS degree in business or related field required or equivalent (MBA preferred). Demonstrated strong ability to manage large projects/programs. Strong working knowledge of and ability to interpret complex analysis, budgeting, and business information. Ability to translate customer needs into an actionable plan. Prior people management experience required and demonstrated ability to manage/supervise/lead diverse groups. Strong demonstrated ability to write, speak and present information effectively and persuasively across many communication settings. Previous experience and working knowledge of COPC, Six Sigma, and/or Quality Management Framework practices and procedures preferred. Most importantly, this candidate will possess the ability to maintain flexibility and openness to a rapidly changing environment while providing leadership and vision to the group. Moderate travel required.

The chosen candidate will work well in a team environment, yet also be a responsible self-starter. Candidate will have experience working in an escalation center management environment responsible for managing key metrics, people business needs, quality of service and cost management. Responsibilities will include managing an escalation and program management group managed by team managers. Candidate will need to demonstrate considerable understanding of Microsoft products and internal company structure. Candidate must be able to work efficiently with minimal oversight and effectively work as a contributing member of the Global CPA Leadership Team. Must demonstrate problem-solving abilities, particularly when confronted with time-sensitive issues that require immediate decisions.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-CUSTOMER-ADVOCACY-DIRECTOR-Job-WA-98006/1776771/177677117767712012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Services & Consulting
Location: Issaquah, WA, US
Job ID: 776419-68273
Division: Services & Support


PREMIER FIELD ENGINEER - Office Communications Server / Lync Server

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Must possess superior knowledge and has demonstrated technical proficiency in Office Communications Server and Lync Server products. Areas of knowledge and proficiency should include, but are not limited to, telephony integration, upgrade and migration, application integration, storage capacity planning, management, operations, design/architecture and performance troubleshooting, Enterprise deployments, disaster recovery, migration, and topology design with troubleshooting of these areas at the expert level within large network environments. Candidate must have solid understanding of client/server, networking, Microsoft Exchange (Unified Messaging perspective) other Messaging applications (IIS, Outlook, Outlook Express, IE, ISA, Windows Mobile Client technology etc) and Internet technologies fundamentals (I.E. certificates, SSL, VPN, ICE...etc). In addition, the successful candidate must possess excellent knowledge of TCP/IP, SIP, RTP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools, snooper, packet sniffers and\or Netmon. Knowledge of Live Communications Server will be strongly preferred.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), and Deployment scenarios, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Related field (or equivalent) experience will be considered.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Issaquah-Premier-Field-Engieneer-OCS-Lync-Job-WA-98006/1530289/153028915302892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 779927-81310
Division: Services & Support


Do you want to leapfrog the competition and continue Microsoft’s growth in the consumer segment? Are you interested in joining a world-class services organization to deliver on topnotch consumer experiences? Would you like to create new business models and launch new services in multiple countries? Does having a large impact on the ecosystem and consumer sentiment sound appealing to you? If so, look no further than the role of the Senior Product Manager, CSS Consumer Services.

The Consumer segment of Microsoft’s Customer Service and Support (CSS) organization is seeking a proven product manager to shape the global premium service strategy and its operationalization. In order to drive the CSS Consumer strategic vision, a key part of the strategy will focus on building consumer trust and confidence with our service platform and offerings across the ecosystem. The Senior Product Manager, CSS Consumer Service will report directly to the Director of Product Management, CSS, and will be responsible for working with Microsoft’s consumer ecosystem partners (e.g., OEMs, retailers, support providers) and Microsoft’s regional teams to create, sell, and deliver value-added service offerings globally.

The Senior Product Manager will:
- Help define the audience and market positioning for premium services
- Evaluate and define the opportunity for premium service offerings by analyzing regional and competitor trends
- Create premium service roadmaps by country based on competitive landscape and overall strategic vision
- Work closely with external partners within the region to jointly co-create new service models that enhances consumer support experience
- Work closely with Microsoft CSS organization and other internal stakeholders including OEM team, Retail team, and Windows team to define, validate, and execute premium services
- Develop pilot plans, success criteria, and operational activities to incubate premium service models and offerings with select partners and in select countries
- Execute pilots with partners and internal Microsoft teams
- Work with the engineering team and external vendors to manage the product planning process and methodology

An ideal candidate has a history of demonstrable success in product management and project management roles and will be excited to drive change that delivers high-quality consumer experience. In addition to the knowledge of product marketing and business development, the CSS team is looking for candidates with strong business analysis, competitive analysis, problem solving, and operational execution skills. Ability to be a self-starter and work independently is critical. Clear communication and presentation capabilities are a must to be able to effectively work with senior executives within Microsoft and with external partners. The candidates must be able to lead and manage cross-organizational teams to deliver exceptional business results.


Requirements:
- 5+ years in a product management, marketing, field sales, or business development function in the software or personal computing industry
- At least three years of product management and project management expertise, especially in customer support and tech support
- Experience in managing large, complex cross-company initiatives. Global experience a plus.
- Experience working with all levels of management and varies communication approach accordingly
- Demonstrated ability to lead in an rapidly moving environment
- Ability to think both strategically and tactically and have exceptionally strong presentation, communication, organizational, cross-group coordination and negotiation skills
- Bachelor’s degree required. An advanced degree is preferred in Marketing, Business Administration, or related quantitative fields


If you have what it takes to succeed in this fast moving space then we have the right opportunity for you!

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS


]]>http://www.microsoft-careers.com/job/Issaquah-Senior-Product-Manager-Job-WA-98006/1891195/189119518911952012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 779891-73478
Division: Services & Support


This is a great opportunity to join the Global Consumer Team, an impacting role and ability to influence senior leaders, business managers, product planners, program managers etc. Take on a Business Analyst role in delivering high quality scorecards and data analysis to several product teams. If you have a passion for data analysis, reporting and customer support, and want to influence Consumer interactions across the globe, then this position is for you. This position will be responsible for the Consumer Support monthly operational reporting within Microsoft Customer Services and Support organization (CSS).

Key responsibility: A dedicated Business Analyst for Global Consumer Support is accountable to know, understand and own the scorecard reporting process and monthly business scrub meetings, as well as influencing business leaders and business managers, including people who may be much higher in the org chart or in groups where you have little or no direct authority. The responsibilities of this position are detailed data analysis, monthly reporting cycles, communication with the businesses and organization along with effective prioritization that contribute to a consistent and high quality experience for global Microsoft customers; partnering with respective business’ managers, and prioritization of needs based on business requirements. Also requires thought leadership around performance management to align new metrics and alignment of metrics to strategy.

The Business Analyst will be responsible for the following: Design and implementation for the organizational scorecards for the fiscal year. Preparation of monthly financial accrual data as part of the monthly scorecard reporting needs. Support the monthly, quarterly and annual reporting requirements for the group. Create operation matrix reports and provide monthly scorecards to the business owners. Propose, model and implement new measures and metrics to align with key strategies for the Consumer Support organization. Creating insightful and consumable BI views that inform and provide a basis for action. Will need to investigate and analyze to see where the trend lies and publish reports for both executive and senior management. Attend monthly business review meetings with business owners and understand reasons for variances from budgets and be able to make recommendations for improvements. Develop new and creative methods to show business metrics and cost data, including improving the efficiency of the monthly close process as the business grows. Evangelize the reporting results and the use of web published reports. Assist in developing budget and forecasting. Serve as a key point of contact within the Consumer Support group for scorecard reporting. This position will work closely with other Program Managers, Service Delivery Managers, Account Managers, MS Finance groups, other MS groups, and Executives.

Requirements/Qualifications:
- Minimum of 5 years of data analysis experience.
- Solid understanding of Excel, especially visualizations, charts, external data and pivots.
- Ability to work collaboratively in a global, virtual environment.
- Demonstrated ability to form strong working relationships with all levels of internal customers, co-workers, and executive management.
- Demonstrated concise, effective communication, both spoken and written.
- SQL/Access query experience
- Developed Excel-based tools to identify discrepancies & inconsistencies in the data and also reduced processing time of data.
- Demonstrated experience in data validation and source to target mapping.

Key Competencies: Impact and Influence; Confidence; Interpersonal Awareness; Data Analysis; Takes initiative; Action Oriented; Communication Skills; Planning, Organizing, Coordinating; Customer Focus; Cross-Boundary Collaboration; Influencing across and up

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS


]]>http://www.microsoft-careers.com/job/Issaquah-BI-Program-Manager-Job-WA-98006/1700086/170008617000862012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 785148-74651
Division: Services & Support


Are you looking for a position where you are at the heart of an operations team for a new platform being developed which is going to change we do business in PFE ? Passionate about cloud-computing technology, Interested in a start-up like environment where you see yourself hands on implementing and driving Operations as well setting up goals, long term vision and leading the group in area of operations? If YES than look no further, this is the position for you!!

The ITOE team which is an integral part of PFE is looking for passionate Engineering Services Engineer 2. As the Services Engineer in the Sirona Core team, you would define how application operations should be structured and create roadmap for its success. This is a newer discipline within the division where we are looking for ownership around driving operational process and tools with respect to the Sirona platform being supported. The Engineer needs to work closely with the internal development, test and PM teams who build Sirona to ensure seamless Operations experience.

The Sirona platform is the 2nd generation of Assessment platform developed by the ITOE team on Windows Azure, if you decide to join you will work closely with the Test Manager and be responsible for setting up, deploying and maintaining the Production branch, setting up monitoring system, defining the model for Operations, setting up operations team, driving operations requirement into the platform by working closely with the PM, DEV and Test teams. You will also be responsible for debugging production breaks, investigating errors and building knowledge base to ensure quality of our service. Your primary goal would be to ensure the platform is up and running within the defined SLA agreements.

Responsibilities:
Scope & Impact: Create operations requirements for Sirona solutions which will result in better alignment to operational standards and business customer's service level agreement.
Sustained Operations: Contributes to the analysis of operational problems in his/her area of expertise by using standard and custom problem management tools and processes; researches other areas within Microsoft for best practices to adopt. Identify gaps that will need to be addressed by Service Improvements and updated OLAs. Partner with the development, test and production support teams to resolve issues.
Service / System Design: Leads the development of high-quality specifications for solutions that bridge business functionality with operational, supportable and manageable solutions in a production environment. Draft and validate service requirement and specification documents
Monitoring system: Design, set up and maintain monitoring system frameworks like MOF, ITIL which will help track Production deployments, monitor live systems and resolve escalations.
Design Review: Leads design reviews for his/her areas of expertise and ensures that application designs adhere to Operations standards, overall roadmap, and meet customer’s service level requirements
Service and Continuity Planning: Defines the design and architecture of service and system continuity, which results in consistent and reliable standards and conforms to service level requirements for the assigned service level category
Implementation Planning and Coordination: Creates implementation, validation, and rollback plans (from an IT Operations standpoint), resulting in clear roles, dependencies and relationships of resources enabling effective transition to operations
Service Architecture: Uses, adapts, develops and/ or modifies various patterns of enterprise architecture, to influence quality and standardization for their area of expertise in support of standard service level category criteria (Critical, Extended, Supported)
Drive feedback into development teams to improve application effectiveness and reduce support incidents

Basic Qualifications:

Bachelor's degree in Computer Science or related field required
7+ years working experiences in IT Operations, Dev, Test required
Thorough understanding of Client/Server, two and three tier systems
Proven experience in Operational models such as MOF, ITIL and implementing these models
Proven experience in working in Cloud computing experience is required
Solid understanding of OS concepts, computer networking and Internet related technologies like TCP/IP, HTTP/FTP protocols, Web Services, ASP.NET
Good understanding of system monitoring and application monitoring frameworks
Strong in self-direction, problem solving, critical thinking and troubleshooting skills with the ability to continually evaluate priorities of the work undertaken
Strong technical architecture background a plus, with SQL, .NET, Automation

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Issaquah-Services-Engineer-ITOE-Job-WA-98006/1735816/173581617358162012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 776104-67961
Division: Online Services Division


Join the team chartered with building the world class User Experiences for Advertisers, Publishers and Ad funded App developers. adCenter is Microsoft's unified Ad Monetization platform chartered to monetize Bing, MSN, Windows 7, Windows 8 and rest of the internet, by delivering the right ads to right customers at the right time.

Migration of Yahoo advertisers onto adCenter has made us the second largest advertising solution in the world. The recent partnership with Nokia allows us to onboard several thousand new local advertisers. We are going through an aggressive growth cycle and plan to expand to 35 global markets over the next couple of years. By FY14 Ads is expected to grow into a 50 billion dollar business. As we onboard thousands of Advertisers, Publishers & App developers into our system, we want to build an intuitive user experience that serves both novice and expert users, an experience that is industry leading and resets the bar for end user productivity. The team is hard at work building experiences across Web, thick/smart client and mobile devices supporting both Microsoft & non-Microsoft platforms. These experiences need to be built with globalization, localization and performance in mind and delivered with tight SLA’s globally across multiple data centers.

We are working on restructuring our entire infrastructure for rapid execution, building shared experiences, infrastructure across multiple devices, browsers and platforms using best practices for running a billion dollar online service. The potential candidate will need to have Depth in Web technologies, customer focus, ability to juggle multiple priorities, partner with PM, Product planning, UX, UA and International teams along with ability to lead a team of 4-6 highly talented developers.

Qualifications include:
Passionate about building innovative customer experiences
7+ years of in depth knowledge of .NET technologies, especially around Web (IIS 7.0, ASP.NET MVC, HTML5, Javascript, JQuery, JSON, AJAX etc.)
Experience in implementing cross browser web applications supporting IE, Firefox, Chrome and Safari
Deep understanding in building multi-tier, geo distributed web sites that can support multiple markets with a single code base
5+ years of Experience with E-commerce sites, Performance testing, tuning, application security architecture and/or threat modeling
5+ years of experience developing in C#/C++/Java
Experiences with TDD, test automation and agile programming models is a huge plus.
Experience in web design with an understanding of visual interface design, site architecture and site usability issues is preferred.
Having background on HCI, Human Factors or Cognitive Psychology would be an added benefit.


XADSX:KAST*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Development-Lead%2C-Senior-Ads-Platform-Job-WA-98004/1525404/152540415254042012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 773242-65946
Division: Online Services Division


Do you want to work on one of the most exciting and fast moving teams at Microsoft? Do you want to work on the largest scale service and most challenging one at Microsoft? Are you passionate about building a service that tens of millions of people interact with every day, all over the world, with superb quality, high performance and low cost? Do you want to pursue the cutting edge of computer science and turn them into product?

If so, Index Platform is the team for you. We are the search engine of Bing, and we provide the platform foundation for Bing and Online Service. Index Platform is a large distributed system to serve Search results at a scale of more than thousands of queries at a time, from thousands of servers, going through billions of documents, with relevance, in a matter of milliseconds. We’re building our search service as a platform that developers inside and outside of Microsoft can use to build rich applications. We are a high powered startup inside of Microsoft, working on technology and products that are critical to our company’s success and at the heart of the customer experience of the internet. You are in a smart, highly motivated, self-starter who thrives in a bottom-up, fast paced, highly technical environment. We ship every week and push out improvements almost daily. We do not have a whole lot of processes - you define your own process.

We’re looking for developers at all levels, to help us with some hard problems:

RUNTIME MONITORING AND SELF DIAGNOSTICS - With such a large and complex system, it is critical for us to find the right ways to measure all the metrics from different angles and provide effective visualization for the purposes of real time diagnostics and deep insights into the state of our services. Come help us build revolutionary diagnostic data mining infrastructure.

DISTRIBUTED SEARCH EXPERIMENTAL PLATFORM - Working with relevance team, we’re building experimental infrastructure platform to make experiments faster, easier, and more effective, harnessing the computational resources of our production plant to do this at scale. This is key to providing the means of improving every aspect of the search engine algorithm. Come and help us build best experimental platform.

WEB SEARCH AGGREGATION PLATFORM - We process 100s of millions queries a day on 10s of thousands of servers. We need to distribute the query to the right data centers and the right machines, execute in a split second, and then aggregate all the responses. We need to handle load balancing, fault tolerance, deployments, index update, caching, cost optimization, etc all programmatically. This involves work on networking layer, disk layer, service layer and interact with hardware, Windows OS, applications and autopilot infrastructure. Come to help us build the next generation of Aggregation and Web Answer platform.

IMAGE AND VIDEO SEARCH PLATFORM - We apply the same serving stack to serve image and video searches. This is a very critical vertical to Bing which contributes 10% of traffic. In addition to generic scalability and performance challenges, we have many domain specific challenges. Come to help us build the world's best image and video search engine.

NEXT GEN SERVING ARCHITECTURE - We are revamping our index serving architecture for better cost efficiency. Come to help us build our next generation serving platform with 10x efficiency improvements on big indexes.

FASTEST SEARCH ENGINE - We are working on providing the fastest search engine. Come to help us build a search engine with 50ms response time.

Qualifications:
- Superb technical know-how, ability to quickly adapt to new technology and go deep in new focus areas
- Outstanding design skills and good understanding of the technology
- 5+ years’ experience of software development
- Like fast pace environment.
- Attention to details is the key

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1493849/149384914938492012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Bellevue, WA, US
Job ID: 779390-70414
Division: Retail Stores

Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Bellevue-Technical-Advisor-Job-WA-98004/1569071/156907115690712012-06-15MicrosoftSalesfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Dublin, IE
Job ID: 772880-65691
Division: Sales


The National Technology Officer (NTO) role is responsible for external outreach and engagement with technology policy elites, leading academics and government decision makers in his or her country, with the objective of enabling the creation or maintenance of a technology policy environment that supports the subsidiary's growth objectives.

The NTO will develop, in conjunction with the subsidiary leadership team, an engagement strategy that addresses existing and emergent technology policy issues that impact Microsoft’s business model and capacity to grow. These engagement strategies will have a significant and material impact on the subsidiary's mid to long term growth prospects and will recognize that a failure to address emerging technology policy issues can lead to government policy making and intervention which severely restricts Microsoft’s freedom of action in its local markets and around the world.

The following characteristics are essential for success:
1) A deep understanding of the impact of information technology in national social and economic systems, as well as within the business of government
2) A profound understanding of the breadth of Microsoft’s business, strategies, and applicable business models
3) A broad technical understanding (Level 100/200) of the current and future technology policy domains:
a. Open Standards, Interoperability, Security, Privacy, Open Source, Wireless and Spectrum, Systems Architecture, Development Technologies, etc.
4) A demonstrated depth of technical expertise (Level 300) in at least one of the above mentioned domains
5) Demonstrated expertise in building and leveraging sustained relationships with:
a. Ministerial levels of government and their technology policy advisors
b. Leading academics and think tanks on issues of social and economic policy
c. C-Level executives and their advisors in the business of government
6) The highest levels of competence in public speaking and presentation skills
7) Significant experience and expertise in representing complex company or product strategies to members of the press and analyst communities
8) Demonstrated competence in working within a virtual team environment and accomplishment of goals and objectives through influence of others not under direct management control

The NTO reports either to the Country Manager (preferred) or to the local Public Sector Director. The NTO is a particularly demanding role, which requires both internal strategic focus as well as a significant (60%) commitment to external engagements and relationship building.

By definition the role has no direct reports; however, local management teams may decide to house other resources within a "National Technology Office" led by the NTO (e.g. Chief Security Advisor, National Standards Specialist, etc.).

The role has a primary commitment of 60% external face time with a 75% time allocation on Public Sector engagements and 25% available to other segments as determined by the local leadership team.
The NTO is expected to be an active participant in the worldwide NTO community, and as such will be expected to contribute to the development of the community by active participation in community forums and through best practices sharing with other NTOs around the world. The NTO is required to attend 2 community meetings per year outside the local geography.

Strategy Development:
The NTO will develop, in conjunction with the subsidiary leadership team, a technology policy strategy and engagement plan that addresses existing and emergent technology policy issues that could impact Microsoft’s business model and capacity to grow.
-Identify key government technology policy priorities and potential issues
-Define strategy for subsidiary to address technology policy priorities and issues, as well as key corporate technology policy priorities
-Develop execution plan

Government Elite Engagement:
The NTO role is responsible for external outreach and engagement with technology policy elites, leading academics, and government decision makers to enable the creation or maintenance of a technology policy environment that supports the subsidiary's growth objectives.
-Build trusted advisor relationships with technology policy elites, academics, and decision makers by demonstrating leadership in technology policy debates
-Execute engagement plan to effectively address technology policy issues and to demonstratively address government technology policy priorities
-Articulate Microsoft‘s technology vision, strategy, and capabilities and the positive impact these have on citizens, society, and the business of government
-Demonstrate the economic value of the commercial software and partner ecosystem, and the role of R&D investments, innovation and intellectual property

Internal Advocacy:
The NTO is the technology advocate for local Public Sector customers by serving as the point of escalation on critical technical policy issues and proactively representing customer requirements in product feedback and planning processes
-Advocate for the needs of Microsoft Public Sector customers to the senior leadership team
-Influence Microsoft’s strategy and platform decisions to ensure widest market adoption and avoidance of negative policy impacts

Internal Skills Transfer and Development:
The NTO is responsible for improving subsidiary and NTO community effectiveness through self capacity building on key technology strategy issues, transferring knowledge and skills within the subsidiary and Area, and active participation in Worldwide Public Sector and NTO activities.
-Present four training sessions per year for subsidiary technical and sales staff on technology policy related issues and new platform developments
-Attend all technology policy/issue update conference calls
-Participate in subsidiary Public Sector business calls each month to represent technical strategy issues
-Participate actively in NTO community

Results
-Enabling Microsoft growth objectives
-Winning the government public and private cloud
-Preventing government procurement preferences
-Local economic development

Position scope
-Subsidiary-wide impact

Strategy and Development
The NTO is responsible for developing a technology policy strategy and engagement plan that addresses existing and emerging technology policies issues that could impact Microsoft’s business model and capacity to grow.
-Build trusted advisor relationships with technology policy elites, academics and decision makers by demonstrating leadership in technology policy debates.
-Articulate Microsoft‘s technology vision, strategy, and capabilities and the positive impact these have on citizens, society and the business of government.
-Demonstrate the economic value of the commercial software and partner ecosystem, and the role of R&D investments, innovation, and intellectual property.
-Proactively and reactively address policy barriers that could have a negative impact on Microsoft share and revenue, including policy issues that are impeding short- term wins.
-Improve subsidiary effectiveness by transferring knowledge, skills, and messaging to technical and sales staff, especially pertaining to the cloud and technology policy issues.
-Advocate for the needs of our public sector customers to the senior leadership team.
Influence our strategy and platform decisions to ensure widest market adoption and avoidance of negative policy impacts.

10+ Years related experience required with a prefered Master's Degree and/or Ph. D.

Microsoft is an equal opportunity employer and supports workforce diversity

Microsoft’s privacy statement can be viewed on the following web page: http://privacy.microsoft.com/en-gb/default.mspx

EUR:MSIE:SMSG:EN


]]>http://www.microsoft-careers.com/job/Dublin-National-Technology-Officer-Job/1487229/148722914872292012-06-15MicrosoftSalesfull-timeUSDstarting0BSDublin, IEJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775141-67162
Division: Online Services Division

Title: Senior SDE / Senior DEV Lead (Relevance Infrastructure)
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

You might have the heard the news that MS China will increase the number of R&D by around 10% to boost its presence in the country's fast-growing smartphone market and strengthen its capabilities in areas such as Internet search and cloud computing.

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。
As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.

Roles & Responsibilities
As a senior Software Development Engineer / Lead, you will work with PM and Test teams to design, develop, and deliver quality features for Live Search services. You must feel comfortable operating within a fast moving research and development team. You should have great core development skills: strong passion for delivering quality products, proven track record of working with PM/Test/Research in a product group, great design, coding, and debugging skills, and excellent written and oral communication, as well as demonstrate strong leadership within the team. The ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/ team project is a must. The Senior SDE Lead has the responsibility of building and managing a dev team. This role also involves lots of cross-group collaboration with Bing Search team in Bellevue, Mountain View, and Microsoft Research Asia as well as other MSR locations, drive innovation projects.

Required Qualifications:
You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, and programming skills, and a minimum of 6 years experience in delivering software solutions. You should be self-motivated and self-directed and able to mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important. And demonstrated management skills and the better the ability to build up a fast growing developer team are required.
Knowledge and experience in any of the following areas is preferred: ASP.NET, C# and .NET platform coding, SQL Server database design, Internet Search, Information Retrieval, Data Mining and Analytics, Machine learning, Natural Language Processing, large scale distributed systems, High Performance Computing, GPGPU computing…

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1514169/151416915141692012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: Singapore, SG
Job ID: 775489-67555
Division: Sales


The Asia Pacific Public Sector (PS) Lead is responsible for driving PS strategy execution resulting in growth among the top 5 PS criteria (revenue, customer/partner experience, competition, image and people). He/she is accountable for driving high-level engagement and sales with government, educational, health and other publicly funded entities.

The Asia Pacific PS Lead manages the PS sales team and builds the plans and strategies for resource allocation (people and dollars) in accordance with Microsoft's Public Sector Sales Model and Strategy. He/she will participate in citizenship strategy definition and roll-out across APAC, and is accountable for PS specific citizenship topics.

The individual in this role will lead and ensure orchestration across all Microsoft and partner assets in order to create the optimal customer/partner experience. He/she will drive coordination at the regional, global and corporate levels to ensure cross group collaboration to address PS opportunities and challenges.

In addition, the Asia Pacific PS Lead will initiate and drive specific competition programs that are unique to the Public Sector market (Open Source, Google, Oracle, IBM, etc.).

]]>http://www.microsoft-careers.com/job/Singapore-GM%2C-APAC-PUBLIC-SECTOR-Job/1518956/151895615189562012-06-15MicrosoftSalesfull-timeUSDstarting0BSSingapore, SGJob Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 775985-67782
Division: Online Services Division


Title: Senior Program Manager (Web Search Infrastructure)
Division: Online Services Division
Group: Search Technology Center Asia
The STCA Infrastructure Team engineers core platforms used to ingest, index and serve colossal amounts of data for our global operations. Dealing in billions of documents and petabytes of data, we have now set our sights on going to the next orders of magnitude: Our mission is to design and develop platforms and tools that can manage data on the Exabyte scale. These platforms are critically important to our competitive strategy against global and regional rivals for leadership in the search market! The epic battle for search dominance is playing out right now and we invite only the best and the brightest to join with us.
Group Overview
China has the 2nd largest and fastest growing economy in the world and has the world’s largest internet population. China will continue to have a profound impact on the world economy, the Internet and the software industry.
As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.
Roles & Responsibilities
We are looking for a Senior Program Manager who is passionate about defining and building the best search platform in the world. We need someone who is completely immersed in the search mindset and is fearless in driving for hard goals and reaching un-scaled heights.
As a Senior Program Manager you will have a key role in identifying user scenarios that drive the development of new capabilities and features in our system. You will focus on understanding customers and onboarding them to our products. Working with your development and testing counterparts you will drive rapid development cycles focused on realizing your scenarios, driving quality and gaining customer acceptance.
You must have strong core program management skills, including customer-focused innovation, strong problem-solving skills and the ability to work across teams and across geographies. You must have an understanding of how search platforms are engineered with experience in systems dealing with massive data-flows. Fluency in written and oral communication in English is necessary.
Required Qualifications
You must possess a strong computer science or mathematical background, a good grasp of software engineering principles, exceptional problem solving skills and a minimum of 6 years of experience in delivering high quality software solutions including several product shipping cycles. Experience with agile development and scenario-focused engineering is preferred. A demonstrated ability to come up to speed quickly on a new technical domain is assumed. Demonstrated capability to create product specifications, excellent interpersonal communication skills, and the ability to work well in a team environment distributed across geographical locations are very important.
Knowledge and experience in any of the following areas is a strong plus: Information Retrieval, Database Management Systems, Data Mining, High Performance Computing, SQL/scripting languages.
This position is located in Beijing, China.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Program-Manager-Search-Technology-Center-Asia-Beijing-Job/1521921/152192115219212012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Poland - Non Location Specific, PL
Job ID: 779025-70181
Division: Services & Support


Premier Field Engineer - Platform, FTE, Warsaw, Non Location Specific

Do you want to deliver a high quality customer and partner experience through timely and effective response and resolution to customers? Do you like providing strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements? Do you enjoy collaborating with internal groups and teams, partners, industry?

Through trusted advisor relationships and through the optimization and successful implementation of technology, Premier Field Engineers help to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft.

Team/ Department Mission:
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities:
Deliver proactive onsite support and knowledge transfer to the customer
Drive on preventing incidents during your customer visits
Deliver SKU services and customized workshop.
Drive high customer satisfaction on reactive (GTSC) support incidents
Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge
Achieve high levels of customer satisfaction
Deliver technical workshops, presentations and documents
Maintain your accreditations
Collaborate with Microsoft teams to deliver a high quality service
Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution
Manage customer expectations and deliver a service in line with contractual obligations

Successful candidates would typically have one or more of these qualifications:
3-5 years of related experience
BA/BS degree
Face-to-face customer engagement skills.
At least 2 years of experience in supporting Enterprise customers within MS Platform
Excellent written, oral and presentation skills.
Awareness of corporate environments and their business requirements
Strong knowledge in:
o Windows Server / Windows Client
o Microsoft Active Directory Services
o Clustering technology
o Network Services - DNS, WINS, DHCP
o Generic Services - File Services, Print Services
Good knowledge in:
o Virtualization (Hyper-V is preferred)
o Security (ISA /TMG server)
Demonstrated aptitude for providing exceptional customer service
Strong team participant and involvement in team workload and activities
Integrity and honesty
Open and respectful with others
Willing to take on big challenges
Passion for customers, partners and technology
Accountable for commitments, results and quality
Self-critical, questioning and committed to personal excellence

Qualifications:
MCSE qualification or job experience
Degree qualification or equivalent experience
ITIL/Service Management experience or 3rd level support experience
Fluency in English and Polish
Communicative German language skill will be a huge asset

Special Requirements/Additional Information e.g. Language skills:
The majority of time will be spent on customer sites
Therefore the following requirements are essential:
o Full driving license
o At least 4 days per week at customer site
o Availability to work outside of business hours when required as agreed on before

EUR:MSPL:SMSG:EN

EUR:MSPL:SMSG:PL

]]>http://www.microsoft-careers.com/job/Poland-Non-Location-Specific-Premier-Field-Engineer-Platform-Job/1567682/156768215676822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPoland - Non Location Specific, PLJob Category: Sales
Location: , , US
Job ID: 781301-71923
Division: Sales


National Technology Specialist Manager
Industry Solutions Group
The location of this position is flexible(can be based in any major city on the East coast).

The role of the National Technology Manager is to increase Microsoft sales in all product areas with particular emphasis on systems and server applications products. This person will provide strategic direction and high-level marketing and technical support across channels. This includes utilizing third party partnerships where necessary. Management responsibilities include providing guidance and leadership to a team of Technology Specialists distributed across the United States.

Specific responsibilities include providing in-depth guidance to managers and employees regarding Microsoft and competitor's strategies and direction; providing recommendations to the ISG Vice President and General Managers on global issues; developing and communicating an overall technology strategy for the region and ensures the success of Windows 2000 with an emphasis on Corporate accounts; providing strategic direction within accounts and resolving difficult customer problems through strong marketing, technical and account knowledge.

Requirements include prior experience in technical leadership positions. Must be able to position products in the context of the enterprise business. Prior experience managing people is required as is the ability to work well in a team environment. Must demonstrate advanced technical knowledge and stay current with technical trends to ensure competitive positioning of solution selling approaches. Experience presenting system strategy and internet-based solutions to high level executives required. Must possess excellent oral and written communication skills. This job requires considerable travel (up to 50%).

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/National-Director-Core-Infrastructure-Job/1653736/165373616537362012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Mountain View, CA, US
Job ID: 786847-75284
Division: Sales


Microsoft is one of the top providers of datacenter technology, and we are looking for a highly motivated and passionate datacenter architect to work with the top customers in Northern California. A top candidate will possess a strong sales aptitude with the ability to lead in-depth technology discussions, articulating the business value of a product or technology. Experience in an environment where customer contacts and knowledge are leveraged to listen proactively for upsell/cross-sell opportunities. Deep technical skills with the ability to translate the feature and function set into customer solutions and win against the competition. Works proactively within assigned opportunities to uncover and qualify new opportunities. Develops strong, strategic partners engaged in immediate and long-term strategic opportunities and committed to Microsoft. Is a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer.
The TSP - Datacenter will be successful in this position by:
-Delivering technical sales engagements (Architectural Design Sessions - ADS)
-Proof-of-Concepts (POC),
-Collaborating on solutions proposals,
-Coordinating and leading partner engagements that feed the virtualization and server platform opportunity pipeline
-Building our partner ecosystem via enablement and readiness assistance
-Convincing customers with competitive products that Microsoft has a technically superior solution
The subject matter expertise for this position includes but is not limited to:
- 300 Level knowledge of operating system fundamentals relating application servers
-300 level knowledge in networking and storage technologies
-100 Level knowledge of the tools and resources used by customers and their Lines of Business (e.g., financial metrics and statements, industry and analyst reports, executive dashboards, etc.)
-100 Level knowledge of customers’ processes around hardware inventory, software distribution, monitoring and packaging, internal IT governance, etc.
Microsoft Products:
-300 - 400 Level knowledge in significant Enterprise Management products and initiatives: Microsoft System Center Operations Management (SCOM), System Center Configuration Manager (SCCM), Virtual Machine Manager (VMM), Data Protection Manager (DPM), Orchestrator, and System Center Service Manager (SCSM)
-300-400 Level knowledge of Microsoft Hyper V
-200 to 300 Level knowledge of Windows Server 2008 R2 and Active Directory

Competitor/Partner Products:
- 200-300 Level knowledge of Novell products
-200-300 Level knowledge of VMware
-100 to 200 Level knowledge of competing system management products: IBM Tivoli, HP OpenView, Altiris
5-8 years of related work experience is essential to this role.

This position is based in the Bay Area.

Education desired - Bachelor’s Degree in an engineering and/or computer sciences concentration and MCITP certification.

NOTE: Relocation is not available for this role

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Mountain-View-Technology-Solution-Professional-Datacenter-Job-CA-94035/1750632/175063217506322012-06-15MicrosoftSalesfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788546-76985
Division: Interactive Entertainment Business

The system verification team is looking for a leader to own post silicon validation. This involves planning and executing functional bringup for internal tests, coordinating with vendors for external testing, and interfacing with software groups.

Requirements:
Minimum 10 years of experience in chip design, verification and bringup.
Excellent communication skills.
Extensive experience working with external hardware companies.
Proven leadership ability in previous hardware projects.
Excellent understanding of Verilog, C, C++
Board design and FPGA design experience is a plus.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-System-Validation-Lead-IEB-Hardware-%28788546%29-Job-CA-94035/1780548/178054817805482012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 788275-77054
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights.

What we’re building:
The AdCenter Contextual advertising team is building a state-of-the-art ad delivery system that is designed to show the most relevant ads to the millions of users who visit Microsoft, Yahoo and other web pages and the ever-growing list of people using Windows Phone 7 devices.
How we are building it:
We recognize that to be competitive in today’s services markets you have to be able to move quickly to respond to the ever-changing marketplace. We currently deploy new functionality every couple weeks and we’re on a path to be able to do so every day. New features and improvements are tested on slices of our traffic and proven for effectiveness before being rolled out to all users. Not all changes are worth keeping, but that’s OK.
What do we need to build:
The infrastructure team is responsible for a number of different areas. Our mission statement is to make the entire development team more productive. Currently we are focused on build and branching systems, continuous integration, and live-site metrics, manageability and performance.
Who we are looking for:
We are looking for people who see inefficiency and want to make it go away. We are looking for people who love to examine problems and solutions and prove that the solutions work as designed. We are focused on adopting and improving systems and processes that work for us but are also easily adopted by others. “Not invented here” is not spoken here.
If all of this sounds like a good fit for you, then join the Contextual Advertising team at Microsoft. Our team is located entirely in Silicon Valley.
The Contextual Advertising team is Microsoft’s counterweight to Google’s AdSense program. We analyze the content of pages across the web to determine which ads would be most relevant for each page we see. Having completed the search deal with Yahoo, we now have a much bigger base of search advertisers to draw from and big plans for how we’re going to dramatically grow this business over the coming years.
The Contextual Advertising problem space encompasses some of the biggest & most comprehensive problems in Computer Science including Machine Learning, Data Mining, Big Data, Large Scale Distributed Computing, Geographical Scale, Service Deployment and Management. Further there are large Mathematics and Economic problems like Optimization, Probability Theory, Auction Theory, Game Theory, and Behavioral Targeting. Most of these problems require fast moving development and experimentation which will stress the ability of the Test team to ensure quality in a fast iterating environment.

Qualifications include:


•A bachelor’s degree or higher in Computer Science or a related field of study.
•3+ years of solid experience in C# development is preferred, Java is acceptable.
•Experience writing/authoring detailed specifications utilizing solid written communications skills is a must.


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:MA
XADSXDV:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-Ads-Platform-788275-Job-CA-94035/1782527/178252717825272012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Business Services & Administration
Location: Mountain View, CA, US
Job ID: 793242-80460
Division: Microsoft Office Division


The Office for Mac team connects Apple customers to Microsoft. Yes, really. We build Microsoft software for Apple devices: Office for Mac ever since the Mac was new, and just recently OneNote for iPhone. We're looking for an Administrative Assistant to the Product Unit Manager (PUM), and a team of over 100 full-time employees based in Mountain View, CA on Microsoft's Silicon Valley Campus.

We work as one team in three locations: Redmond, Mountain View, and Beijing, and we're also responsible for the Apple relationship on behalf of Microsoft. That means this role involves significant cross-site collaboration. We're also part of the Office Division, and the person in this role will play a role in keeping internal partnerships strong across Office. It's also essential to fit with our team culture- part of Microsoft, absolutely Office, and uniquely us.

The duties for this position will include, but are not limited to:
Maintaining a Product Unit Manager's complex calendar
Creating and managing complex travel plans and schedules for a Global team
Planning/logistics ownership for internal offsite events and yearly summits for cross-site attendees
Being a collaborative and dependable team player working alongside other divisional administrative assistants
Developing and/or improving organizational processes
Coordinating department financial operations such as purchasing goods and services, managing equipment assets, managing the new hire process and preparing and reviewing budget reports with the management team
Strengthening team culture by planning memorable events and being a positive presence in our hallways
Ownership of substantial, end to end vendor P.O. processing as well as vendor space management process.
Other duties and tasks as assigned by PUM, Business Manager, and the Leadership Team, including assisting with special projects

Qualifications:
5+ years successful work experience supporting an executive in a fast-paced administrative assistant capacity.
Must be self-motivated, a team player, skilled at multitasking and able to work with limited guidance and adapt quickly to changing environments.
Candidates must also have high integrity and be able to handle confidential information appropriately.
Candidates must demonstrate strong written and verbal communication skills and possess a strong working knowledge of Microsoft products and tools including Outlook, Excel, Word, PowerPoint, Lync, and SharePoint.
Prefer experience with Microsoft internal applications such as Headtrax, MS Market, My Order Tool, finance and space tools.

Here's where to learn more:

MOD:MAC

]]>http://www.microsoft-careers.com/job/Mountain-View-Business-Administrator%2C-Office-for-Mac%2C-793242-Job-CA-94035/1863877/186387718638772012-06-15MicrosoftBusiness Services & Administrationfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 776434-68403
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Bing Domains Data Measurements & Insights team is looking for an accomplished leader to join us in tackling the problem of defining metrics, bbuilding measurement frameworks and data warehousing solutions. The team is charterd with providing business impacting metrics on the various facets of structure data index that Bing uses to power various user results and value adds. The team’s challenge is to build a cohesive set of measurement approaches, services & tools that will enable Bing to scale out both the quantity and complexity of structured semantic web data that is processed, at an ever increasing speed and quality. This requires understanding Search and Bing’s technology stack end-to-end; developing deep expertise in web-scale distributed processing, machine learning, analytics, metadata management and crowd-sourcing; partnering with multiple engineering and research teams to make the most of advances in platform & research; and building a team culture that is agile, aims high, and takes pride in excellent software craftsmanship. If you are capable and passionate about taking on all of these challenges, then this role will provide you the scope and opportunity to have a significant impact across Bing’s verticals. The successful leader in this role will lead a world-class team of engineers who deliver in all of these areas.

Roles & Responsibilities:

- Lead, manage and develop a team of engineers
- Drive the architecture, design, coding, and shipping of high quality products and services
- Work with program & product management to contribute to product roadmaps and new service definitions
- Lead cross-team and cross-discipline collaboration
- Design, code and deliver backend and frontend online applications, primarily using C# the .NET framework
- Partner with multiple engineering teams & disciplines to produce simple, elegant & high-quality designs
- Own a set of services & tools and support internal customers with new feature requests and operational issues
- Drive a high quality bar in terms of code quality, test driven development, daily builds and automated runtime monitoring & alerts
- Become an expert and go-to person on how to best evolve the codebase you own to achieve business outcomes
- Recruit, mentor and develop junior software engineers

Skills & Qualifications:
- Proven experience designing, implementing & delivering complex software projects that span across multiple teams & releases
- Proven experience with at least one of: large-scale web services, machine-learning, statistical analysis, or web search
- Deep expertise in one of C#, C++, or Java, including their major frameworks and toolsets
- Strong bias for action and track record of delivering results while dealing with ambiguity
- Experience in agile/lean development methods, concept testing and experimentation
- Passion in building and operating very large scale systems

Experience Required
- 6+ years of professional development experience in designing, developing and shipping high quality software products
- 3+ years and a stellar track record of leading software engineering teams
- 3+ years of professional development experience in building & operating online services
- B.Sc. or M.Sc. in Computer Science or related field, Ph.D. preferred

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


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]]>http://www.microsoft-careers.com/job/Bellevue-PRINCIPAL-SOFTWARE-DEV-LEAD-Bing-776434-Job-WA-98004/1532318/153231815323182012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 776853-68898
Division: Online Services Division


Do you want to see your work in front of real people all over the world? Do you long to use your creative skills along with your technical expertise? Do you see ways to use new technologies for innovative experiences but aren’t finding the opportunity? MSN Global Channels is looking for a creative thinker as we modernize MSN Channels worldwide for the social/mobile user who craves real time information about the world and their networks.

You will be part of a small team chartered to blaze the trail on how web properties are built, deployed, and maintained worldwide. We work in a fast paced agile environment where teamwork and collaboration is the norm. As new features and sites are developed you will work closely with your Design, PM, and Test counterparts to ensure the end product is fast, maintainable, and delights both end users and advertisers.

As the lines between the web and applications blur, we will look to your passion creativity, experience and technical expertise to build new innovative user interfaces to information. You will use new technologies like, HTML5, CSS3, and MVC3 to unlock these experiences for our users. Bring your vision to MSN.

Qualifications:
- Solid coding skills (C#, MVC3, XHTML, CSS, JavaScript)
- Strong communication and collaboration skills
- Bachelor’s or Master’s degree in Computer Science or related field.
- 5+ years relevant industry experience


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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-MSN-776853-Job-WA-98004/1544200/154420015442002012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 778257-69605
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Want to work on a fast-paced high visibility product team? Want to solve problems that involve billions of documents, millions of users, and thousands of machines, using the latest research technology? Our team is looking for people like you! The Bing Whole Page Relevance team is part of Microsoft’s Online Services R&D organization. We are responsible for predicting the relevance of different types of search results (e.g., web documents, ads, images, videos, maps, social) and then optimizing page layout using this information.

Responsibilities:

Independently designing, implementing, and shipping major search features
Analyzing terabytes of data to find patterns of interest
Developing offline tools for data collection and analysis
Collaborating with the other engineering and scientific teams to innovate and improve the Bing user experience

Requirements:

B.S. in Computer Science or equivalent experience
4+ years of software engineering experience, ideally in C or C++
Great design, problem solving, and coding skills with a strong bias for quality
Familiarity with large-scale online systems, machine-learning, information retrieval, or web search is preferred

O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-%28778257%29-Job-WA-98004/1553124/155312415531242012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 778458-72090
Division: Services & Support


Do you have a passion for solving real world customer problems and adapting Microsoft technology to address customer needs? This is an opportunity to provide technical thought leadership and excellence in execution in driving desktop deployment through Microsoft Consulting Services (MCS) and its partners. This position is part of the Worldwide Client Center of Excellence (COE).
Responsibilities
- Windows early adopter program:
o Provide technical guidance and support for 7-10 customers.
o Execution of the screening process for customer accounts in collaboration with the BG and local account teams.
o Creation of deployment acceleration plans for the selected accounts.
o Provide hands-on technical assistance to help overcome deployment blockers as needed and as directed by the program sponsors.
o Provide resource assistance to identify deployment resources including MCS, Partners, etc.
- Provide pre-sales support for complex deals
- Harvest IP, create and publish materials to aid MCS, BGs and Partners
- Assist with providing enabling documentation for specific sub-projects targeting a specific customer including Statements of Work, Work Orders, sub-contracts, datasheets, proposals.
- Perform executive briefings, speaking at internal and external conferences
Qualifications
The ideal candidate will have at least 5 years consulting experience in desktop deployment including Windows XP to Windows 7 migrations, understanding image engineering, deployment automation, and application compatibility. They will be able to assertively identify opportunities to accelerate deployments rapidly and convince customers to take advantage of them. They will be familiar with best practices, resources, and services offerings applicable to deployment projects. They will be able to work well when guidance is not yet available, being passionate about finding solutions to problems blocking deployments, and willing to escalate and find creative effective solutions in a short timeframe. They will have good connections within Microsoft with Product Groups, the MDT team, Sustained Engineering, and other internal resources. The role requires an individual who is resourceful, effective in managing through ambiguity, confident under pressure, and executive maturity.
We highly appreciate diversity in the team. This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

]]>http://www.microsoft-careers.com/job/Architect%2C-Client-COE-Job/1656515/165651516565152012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Santa Monica, CA, US
Job ID: 743563-77735
Division: Services & Support

RPM: 164255
Location: Consultant - OCS / Infrastructure - Washington, DC

Overview: Microsoft Consulting Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Consulting Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our Infrastructure products to include Exchange and associated Security products.

Job Description: Microsoft Consulting Services is looking for an Infrastructure Consultant, focused in Office Communications Server (OCS) who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

The ideal candidate should have at least 5-7 years experience with OCS and Microsoft platform products including the Windows NT/2000/2003/2008 Operating System. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations. The successful candidate must have a degree in Computer Science or Engineering, or equivalent work experience.

Additionally, the candidate must have significant work experience involving technical consulting, systems architecture, and systems deployment. The candidate must have a proven record of delivering business value. Candidates must have a deep understanding of markets, government customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. Candidates must have deep understanding of US Government customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems. OCS, Windows Server 2003/2008, Active Directory, and Exchange Server 2003/2007 experience is a must. Knowledge and understanding of SCCM and SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in both IT Infrastructure Design and Deployment and Business Development.

The successful candidate must be a US citizen and able to hold a US Government TS/SCI clearance is preferred.

The position will require travel to customer sites up to 25% of the time. The selected candidate must be able to start within 30 days of offer acceptance

RPM: 164255
Location: Annapolis Junction, MD
SS:PSS
743563

]]>http://www.microsoft-careers.com/job/Santa-Monica-Consultant-OCS-Infrastructure-Annapolis-Junction%2C-MD-Job-CA-90401/1795784/179578417957842012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSanta Monica, CA, USJob Category: Sales
Location: San Diego, CA, US
Job ID: 779322-70396
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/San-Diego-Product-Advisor-Job-CA-92101/1569186/156918615691862012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 779340-70596
Division: Microsoft Office Division

The Macintosh Business Unit (MacBU) is looking for a talented and passionate Program Manager to join our Mountain View, California based team working on the Office for Mac suite. MacBU is a mid-sized, independent team with a tradition of producing top-notch productivity software through a culture of innovation, creativity, and fun.

As a member of the Program Management team, you will be using your passion and understanding of both consumer and enterprise productivity user scenarios to deliver complete, end to end, innovative solutions for the next version of Office for Apple platforms with a focus on collaboration across the suite. You’ll work across a variety of disciplines and teams to drive features into the product-a typical day may include working through a feature’s architecture with a developer, a conference call with a Windows Office PM to coordinate feature efforts, a stop by the usability lab to check in on your feature’s current design, and of course writing functional specs. The MacBU is an agile, dynamic team and a program manager within MacBU has the opportunity to make a significant impact on every element of the product lifecycle.

Candidates should have:
•3 or more years of Program or Product Management experience,
•4 or more years industry experience,
•and have recently shipped at least one consumer-focused product.
•Strong skills at feature design and
•demonstrable customer empathy are required.

Preferred:
•Networking knowledge is a strong plus
•Experience with the Apple platforms (Mac and iOS),
•Experience with Windows Office,
•A degree in Computer Science

As the team is located in Redmond, WA and Mountain View, CA; some travel should be expected.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-PROGRAM-MANAGER-2-Job-CA-94035/1575183/157518315751832012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785883-74541
Division: Windows Division


Join the Microsoft Windows Live team, working on large scale Internet Services, at the forefront of Microsoft’s Software plus Services vision!

You will design and build a "Mega Scale" service in the Windows Live Web Communications group (Hotmail, Calendar, IM, Voice, Documents, Mobile, etc.). This isn’t just some large web-site. The service’s implementation ranks among the world’s largest and most cutting edge systems, spanning across data centers around the world. Come contribute to the core web application which comprises the bulk of the user experience, and innovate on what it means to communicate in the new millennium!

To give an idea on the orders of magnitude involved:
* 10 human operators
* 100,000 computers
* 1,000,000 disks
* 1,000,000,000 users speaking 100 languages
* 100,000,000,000,000,000 bytes of stored data (100 petabytes)

This position requires a deep interest in web development and web security, and strong knowledge of distributed computing concepts such as: fault tolerance, self-healing, network protocols, network programming, multi-threaded programming, performance, reliability, and scalability.

Candidates must have a thorough knowledge of web development technologies like JavaScript, CSS, HTML, and ASP.Net, and a modern garbage collected language such as C# in addition to strong writing and communication skills.

Do you want to change the way people use the Internet? Do you want to impact half a billion people-overnight and multiple times per year? Do you want unrivalled experience working with one of the largest and most popular distributed systems in the world? Come join us!

W:WL
WC:Dev
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-%28SDE%29-II-Job-CA-94035/1733915/173391517339152012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 773264-70464
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1573043/157304315730432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Customer Service & Support
Location: Bangladesh - Non Location Specific, BD
Job ID: 780544-71243
Division: Services & Support


Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement

The Technical Account Manager (TAM) provides support delivery management of Premier issues and services designed to improve customer IT operational health in assigned account(s)
The TAM:
- Is the trusted advisor to the account’s Customer Support Manager (CSM) and the Microsoft owner of the customers IT operational health
- Manages support delivery on reactive incidents provided by Microsoft CSS
- Knowledgeable on a wide range of Microsoft technology with industry recognized IT Operations certification
- Maintains Support Delivery Plans that capture situation and analysis for IT Health improvement - also used by sales opportunities and renewal
- Manages the delivery and follow-up of proactive support designed to reduce reactive support cases and costs

The value the TAM brings to the customer is successful operation, and hence realization of value, of Microsoft products. The value the TAM brings to Microsoft is increased customer satisfaction, reduced support costs, and awareness needed around product improvements.

The Technical Account Manager is the only long term, relationship based, customer facing support role.

Qualifications:
- 3-5 years related experience.
- BA/BS degree in Computer Science, Engineering.
- Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Boundary Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise , Value Selling.
- Training and certification in ITIL Foundation Certificate - required.

]]>http://www.microsoft-careers.com/job/Technical-Account-Manager-Job/1607303/160730316073032012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBangladesh - Non Location Specific, BDJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 791877-80344
Division: Services & Support


This position will support the CaPE organization for upcoming tools releases and implementation of new business/services across all segments. The Global Tools Release Manager is responsible for driving the implementation of, and broadening the availability of, global solutions to new and current sales/partner/channel audiences. This role also determines appropriate release services plans, manages implementation throughout all call centers (internal and vendor locations), and formulates contingency plans for all phases of the release (related to training, telecom, content, staffing, operations, communications, etc.).

Primary Job Functions:

Responsible for driving and delivering all Global tool releases to the CaPS organization by establishing and coordinating the activities necessary to meet the stated objectives. The Global Tools Release Manager will ensure agreement at the client and stakeholder or appropriate levels to drive the release strategy, identify the release objectives, and manage the activities and communications globally.

Unless specifically excluded, the Global Tools Release Manager is responsible for the following key areas:

Client Engagement: Engage with client to identify tool release objectives, requirements, schedule, and budget.
Sponsor / Stakeholder Management: Identify and engage appropriate sponsors and stakeholders to obtain plan of record (POR) agreement, funding, and support of release.
Communication Management: Communicate status to clients and stakeholders according to established service level agreements. Ensure timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of tool release information. Manage all business reviews with appropriate stakeholders.
Collaboration / Virtual Team Leadership: Identify and manage a cross-group team for appropriate work streams with deliverables and milestones to enable the tool release. Work directly with management and cross-divisional groups to ensure that the right information, resources, processes, and communications are deployed to support specific business objectives.
Schedule Management: Ensure coordinated scheduling and timely completion of the tool release activities across all work streams and in the appropriate region(s). Manage milestones and drive releases to on-time delivery and completion, allowing for successful implementation across all groups and geographies.
Release Governance/Framework: Engage key stakeholders and executive sponsors through an established release framework and ongoing rhythm of the business for consistency and repeatable release processes. Apply lessons-learned/best practices and post-mortem feedback to ensure continuous improvements through a standardized release management toolset.
Benefits Management: Identify, ensure proper analysis, quantify, baseline and enable benefits or improvements tracking (financial, KPIs etc.).
Customer Partner Experience (CPE): Ensure the design and implementation of the release delivers the most positive customer partner experience.

Traditional Project Management Responsibilities at a release program manager level
Scope / Change Management: Define and control what is included and not included in the release while ensuring all work required to complete the release successfully is included.
Risk / Issue Management: Identify, analyze, respond to, and track release issues and risks.
Quality Management: Ensure the release meets the defined quality standards.
Cost Management: Manage the release within approved budget.
Overall Integration: Ensure the various elements of the release are properly coordinated. It may involve making or driving tradeoffs among competing objectives and alternatives to meet or exceed stakeholder needs and expectations.

Standard Release Program Management Deliverables may include: Release Charter, Business Case Analysis, Release Plan (i.e., test plan, training plan), Issues/Risks, Schedule/Milestone Check-off, Budget, Communication Plan/Status Reports, etc.

Qualifications:
BA and/or equivalent experience required. 3 - 5 years customer service and/or project management experience in a call center environment required. Proven leadership, project management and problem analysis/resolution skills required.

A broad knowledge of Customer Service and call center business practices required. This includes:
Demonstrated knowledge of support tools / infrastructure
§ Demonstrated knowledge of sales, partner and marketing programs.
§ Demonstrated knowledge of service delivery via telephone and electronic media.
§ Demonstrated skills in people management, project management, presentation skills, decision-making and strong commitment to excellence in customer service.
§ Excellent understandings of support tools, and the software development lifecycle.
§ PMI certification preferred. Demonstrable knowledge of COPC, Six Sigma, and/or ISO9000 is preferred.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Issaquah-Global-Tools-Release-Manager-Job-WA-98006/1860628/186062818606282012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, USJob Category: Customer Service & Support
Location: Issaquah, WA, US
Job ID: 794129-80859
Division: Services & Support

Come join the Awasa Services Engineering Team in Microsoft’s Consumer Support Division! We are looking for creative problem solvers with a passion for innovation and services engineering to add to our team and help us revolutionize the way the world does business online. The Experience Team is a function within the Awasa Engineering team that is responsible for operating and innovating services for Microsoft’s services such as Windows Phone 7, Xbox, Advertising, and adCenter.

Our fast-paced, results-oriented team is experiencing strong growth and we are seeking candidates with a solid program management background particularly in the online services space. This is a high visibility role in online and provides an opportunity to interact with internal customers, lead new initiatives, drive and program manage roadmaps and be part of a highly successful team. The ideal candidate is a strong customer and partner advocate, understands online services and possesses strong project management skills. Candidates also will need to be particularly adept at identifying and solving for operational efficiencies. S/he is able to lead in a matrixed, distributed team environment and drive meaningful business results in collaboration with engineering, marketing and operations teams.

Specific Responsibilities include:
Engagement relationship management including the conduct of regular collaborative business reviews as well as tactical account management.
Ensuring that the product supports the overall strategy and goals of the Company
Translating market requirements and product roadmaps into specific product specification and implementation plans
Managing multiple products’ project plans and ensuring product meets business needs and expectations within the designated time frame

Qualifications:
Strong project management skills and relevant experience working cross function with various groups
Gathering and prioritizing customer’s requirements, the onboarding vision, and working closely with stakeholders in engineering, product planning, Service Delivery, marketing and support teams to ensure revenue and customer satisfaction goals are met.
Engagement relationship management including the conduct of regular collaborative business reviews as well as tactical account management.
Translating requirements and product roadmaps into specific product specification and implementation plans
Strong knowledge of site design processes to create and coordinate processes and schedules for creative deliverables, including user research, wireframe and visual identity, and brand identity
Works well with engineers for detailed technical knowledge


The ideal candidate will have the following qualifications:
Minimum 4 years direct working experience in a high tech company with exposure to product and software development cycles and engineering teams
Additionally, at least 3-5 years of project management specific experience, ideally focused on online products.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS


]]>http://www.microsoft-careers.com/job/Issaquah-Feature-Program-Manager-Job-WA-98006/1877379/187737918773792012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssaquah, WA, US

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Find them here at Microsoft…

Join a unique community of smart and passionate people who truly enjoy tackling technology’s biggest challenges and driving the innovations that impact how the world lives, works and plays. You’ll work alongside truly exceptional, interesting and diverse people from all over the globe. You’ll have the chance to learn from capable and experienced leaders who are trained to help you realize your potential and are invested in your success. You’ll have coworkers who care deeply about using innovative technology to push the edges of industries like entertainment, search, productivity and many others. These are people who truly enjoy what they do, and have the freedom to pick the jobs they want. Your future coworkers have a real passion for life, which you can see through both their impressive work achievements and their dedication to their outside lives.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here.We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114911/111491111149112012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Human Resources
Location: Mountain View, CA, US
Job ID: 785809-75431
Division: Human Resources


At Microsoft Silicon Valley, acquiring, developing and engaging our talent to yield sustained business performance requires an innovative and holistic talent management program that optimizes what is unique about the MSV employee experience. As Senior HR Manager, you will design and deliver talent management programs and initiatives that make Microsoft Silicon Valley a great place to work. This position is based in Mountain View, California. Divisions supported by MSV Central HR include: Online Services, Interactive Entertainment, Windows/Windows Live, Office, Research, Server and Tools. This position requires strong program management and cross-group collaboration skills in order to deliver results within a complex cross-company environment. The successful candidate will have experience managing large scale programs in partnership with business leaders, operations, systems, program design and the HR organization. HR Business Partner experience is preferred. Merger and Acquisition HR experience is desirable. The ideal candidate will have the following experience and skills: HR Line experience supporting research and engineering talent Data-driven approach to workforce planning and program design Ability to understand, represent and integrate multiple business and HR perspectives Business acumen to cut through complexity, drive simplicity and yield outcomes with strategic intent Ability to deliver results working cross group with a diverse population and with a range of levels in the organization Organizational agility and ability to deal with ambiguity and adapt to change rapidly in response to business conditions Strong group facilitation skills and executive presence Excellent written and verbal communication skills Strong relationship building/networking skills and ability to influence stakeholders 8+ years’ experience in the HR discipline Bachelor’s degree in business, human resources, or related field, or equivalent experience with MBA or Masters strongly preferred Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.





gh.com
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CB:HR

J2WERPM]]>http://www.microsoft-careers.com/job/Mountain-View-Senior-Human-Resource-Manager-Job-CA-94035/1752335/175233517523352012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 788390-76681
Division: Interactive Entertainment Business

By applying to this position, you are being considered for multiple like positions.

Microsoft is a leader in the design of world class entertainment devices. We are looking for a strong silicon design engineer to work in the IEB HW team on exciting new products. The candidate must be a highly motivated self-starter who will thrive in this dynamic, cutting-edge environment.

You will be responsible for providing technical leadership in all facets of silicon development, from microarchitecture through production. You will work with architects and system engineers to define requirements and the microarchitecture for complex IP blocks and an overall SoC. You will implement or provide leadership to an implementation team whose tasks will include writing specifications, RTL design, logic synthesis, static timing analysis, formal verification, clock domain crossing verification, chip bring up, and system debug. You will also participate in development of functional verification, performance validation, test strategy and debug implementation.

You will provide strategic direction to teams based on specific requirements, for example, low power design. You will ensure that sound methodologies are used for design and ensure a quality tape out through rigorous checklist reviews. On occasion you will evaluate and provide recommendations for technology, IP, and vendor selection.

Requirements:
BS/MS in Electrical or Computer Engineering.
12+ years of experience.
Leadership.
Proven track record of successful design of complex multi-million gate ASICs in leading-edge technologies.
Energetic and self-motivated.
Good communication skills, written and verbal.
Attention to detail.
Experience with microarchitecting complex designs.
RTL coding. Verilog preferred.
Experience with logic synthesis and timing analysis. Synopsys DC and Primetime preferred.
Experience with low power implementation methodologies.
Knowledge of computer architectures desirable.
Knowledge of chip validation and debug desirable.
Occasional travel.

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Design-Engineer%2C-Principal-IEB-Hardware-%28788390%29-Job-CA-94035/1776750/177675017767502012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: San Diego, CA, US
Job ID: 788473-76621
Division: Retail Stores

Community Development Specialist
Microsoft Retail
Job Summary:
At a Microsoft Retail store, you will find an effort for us to connect with each community we serve. The Community Development and Events Specialist will build consumer awareness, perception, understanding, and visitation of the Microsoft Stores. Construct a robust schedule of events (e.g., Speaker Series, Class Trips) both during and after store hours, so that Microsoft retail brings the technology experience and excitement of our products directly to the consumer. In partnership with Store leadership and Microsoft Retail Stores marketing, this role will build and sustain a viable community presence and a pipeline of store visits and events for local affiliations.
Summary of Essential Job Functions:
Build relationships with local community groups (including schools, the Chamber of Commerce, local chapters of charitable organizations, small businesses, etc).
Create an online presence for the stores by spearheading and contributing to social media opportunities.
Organize store participation in (or sponsorship of) community events.
Partner with the corporate Marketing Team to develop assets that support local community engagement initiatives.
Partner with the corporate PR Team to create, post and respond to online content with local relevance.
Prioritize, plan, execute, and fulfill all community engagement events.
Track participation, ROI and overall efficacy of community outreach initiatives.
Engage, educate, excite, and empower potential and existing customers alike with the same level of passion and commitment.
Smile, have fun, work hard, and achieve success.
Minimum requirements:
College Degree Preferred and/or equivalent work experience.
3years preferred demonstrated performance in community relations focused on excellence in service, sales, and marketing.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
High level attention to detail and superior follow through.
A strong passion for technology and delivering world class customer service.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-cd








]]>http://www.microsoft-careers.com/job/San-Diego-Community-Dvlpment-Specialist-Job-CA-92101/1774990/177499017749902012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Sales
Location: Bellevue, WA, US
Job ID: 779354-70406
Division: Retail Stores


Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Bellevue-Product-Advisor-Job-WA-98004/1569158/156915815691582012-06-15MicrosoftSalesfull-timeUSDstarting0BSBellevue, WA, USJob Category: Customer Service & Support
Location: Seattle, WA, US
Job ID: 763262-47168
Division: Services & Support

PREMIER FIELD ENGINEER - Forefront Identity Manager (FIM) / Microsoft Identity Integration Server (MIIS)
LOCATION - Seattle or non-location specific.

Primary responsibilities include providing high quality technical support both on-site and remote for Microsoft’s developer and enterprise customers using Forefront Identity Manager (FIM) / Microsoft Identity Integration Server (MIIS) and the Identity Integration Feature Pack (IIFP), while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical and remote support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). Issues may involve directory integration with non-Microsoft products. Customer support issues will need to be worked in a timely manner and be resolved to customer’s satisfaction. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in Windows NT and Windows 2000 Active Directory design and deployment, Windows Load Balancing, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.
Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Exchange, SQL, IIS, ISA. Other technical depth should include experience with advanced debugging tools in Windows 95/98/NT/2000/XP, Exchange, Office, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, and XML.

Preferred Technical Skills include Experience using MIIS 2003 or IIFP, Experience using the Password Change Notification Service (PCNS), Knowledge of Lotus Notes, eDirectory, SunOne, Oracle, or IBM Directory Services and Understanding of Host Integration Server and related technologies

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Seattle-PREMIER-FIELD-ENGINEER-Forefront-Job-WA-98101/1385545/138554513855452012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSeattle, WA, USSoftware Engineer Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Engineer-Jobs-WA-98101/1113567/111356711135672012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Services & Consulting
Location: San Diego, CA, US
Job ID: 789565-77739
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our Department of Defense (DOD) Navy and Marine Corps customers and offer an opportunity for you to do the same. We work side by side in creating solutions that address their mission based needs. The Microsoft Services DOD, Navy Marine Corps Team plays a vital role in supporting our customers’ missions and objectives through accelerating the adoption and deployment of Microsoft products and services as we work to solve their most challenging problems.

JOB DESCRIPTION: Microsoft Public Sector Services is looking for seasoned Consultant that has a unique blend of advanced technology skills and strategic business acumen. This role requires both a broad and deep technology background as a core foundation but must include industry specific knowledge and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions. The candidate must also be able to engage in senior level technology and business decision maker discussions that demonstrate their experience and deep knowledge of the DOD space.

Consultants in the Navy Marine Corps Practice must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the broad area of DOD challenges in general and a broad range of skills across the Microsoft platform, specifically Windows 7 Office 2010 and System Center Configuration Manager tools. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technology enables the Consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Ability to manage projects through the entire project lifecycle is desirable. This includes managing multi-phase, multi-dimensional, and multi-resource IT infrastructure projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate must demonstrate expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Proven experience in supporting engagements which includes estimating, scoping, and contributing to the creation of effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills.
- Navy Marine Corps domain knowledge preferred.
- Proven knowledge of Industry Standards and other industry specific regulations that govern or influence how solutions are delivered.
- Large enterprise deployment experience in complex heterogeneous environments.
In addition, the successful candidate should have demonstrated skills in one or more of the following areas of expertise:
The candidate must have experience with Client Management; Client operating system (OS) management and deployment; Remote Tech Insertion; Systems Center Configuration Manager (SCCM); Automated OS deployment; deployment planning; Virtual Desktop Infrastructure. This role is responsible for assistance with the following:
- Client imaging and support for deployments.
- Configuration and operation of SCCM for zero-touch automated deployment of client operating systems.
-Provide support for the testing and documentation of SCCM SP1, R2, SP2, Management Point Network Load Balancing, and Group Policy changes, including supporting Printer Command Language (PCL) during testing and certification of Windows 7. (testing will be performed at customer location)

Additionally, the candidate should be able to create, maintain, and execute a Technology Road Map from end to end, assist in the creation of a Project Plan, and milestones required. Lastly, the Senior Consultant will be required to lead large scale projects within the Navy/Marine Corps space or provide targeted Subject Matter Expertise in support of the core delivery team. The selected candidate must be a U.S. Citizen and able to start within 30 days of offer acceptance. Applicants must be US citizens and hold (or be able to obtain) a DoD security clearance.

Location: San Diego, CA
SS:PSS
789565

]]>http://www.microsoft-careers.com/job/San-Diego-Consultant-Job-CA-92101/1795802/179580217958022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Sales
Location: San Diego, CA, US
Job ID: 779323-70395
Division: Retail Stores

Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri


]]>http://www.microsoft-careers.com/job/San-Diego-Inventory-Control-Expert-Job-CA-92101/1569124/156912415691242012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Diego, CA, USJob Category: IT
Location: Bellevue, WA, US
Job ID: 780222-71030
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox Live cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010 and we have new and exciting consumer products on the way. IEB MSCIS Information Solutions team is tasked with building enterprise level World Wide Supply Chain solutions that support the design, manufacture, distribution, sales, and customer support of IEB’s consumer electronics, games, and applications. This position presents tremendous opportunity to make a contribution to the delivery of our next generation of consumer products.

Are you ready to be an integral part of a team that will help define and deliver global ERP solutions for IEB consumer products? Are you a passionate, motivated and self-directed individual ready to build strong relationships across the business, solution management, and engineering in order to deliver of new and innovative business capabilities through IT solutions?

The MSCIS (Manufacturing, Supply Chain, Information and Services) Information Solutions Architecture team is looking for an Information Architect with a passion for developing information structures that enable future capabilities in our supply chain space. This person will work closely with business operations, Solution Managers, Program Managers, Solution Architects and Developers to assess information needs and develop conceptual, logical and physical information models that provide the foundation for the next generation of Business Intelligence and Transactional solutions to support Microsoft’s World Wide Supply Chain. Strong collaboration with our business clients, Solution Managers, Program Managers, Solution Architects and Developers to understand and synthesize business requirements into a systems solution that will leverage existing architecture and software where possible is key to success.

The right candidate has a passion for both IT and business process excellence, embracing and adapting to rapid change related to emerging business strategies. He/she understands how to manage change at Microsoft through influence and collaboration, effectively managing complexity. This position requires:
Extensive cross-group collaboration
Ability to communicate at multiple levels of abstraction to different audiences
Strong analytical skills
Deep knowledge of general conceptual and logical entity relationship information modeling techniques
Extensive knowledge and experience in dimensional modeling leading to effective business intelligence solutions
Roles/Responsibilities
In this role you will assist and/or lead efforts to:
Develop an information model management strategy in support of enterprise reuse and data-sharing objectives
Develop a metadata management and repository strategy to manage all enterprise information architecture project artifacts
Translate strategic requirements into a usable enterprise information architecture which will then be used to guide enterprise solution development and achieve consistency of information assets across the application portfolio
Ensure existing data/information assets are identified, stewarded and leveraged across the enterprise
Map enterprise information models to other levels of the enterprise architecture
Lead the analysis of information architecture environment, assess current state, identify future state, conduct gap analysis, and recommend prioritization of business intelligence solutions from an information architecture perspective
Facilitate the mapping and auditability of information assets
Design dimension models in support of business intelligence projects
Design integrative and canonical views of data or information across multiple data resources as necessary to support specific operational solutions

BASIC QUALIFICATIONS:
- BA/BS degree in Business, Computer Science, or a related field
- 10-15 years of related experience in delivery of IT solutions
- 3-5 years of information modeling (including Warehouse database physical design) in support of dimensional BI solutions
- Implementation experience in delivering BI solutions using Microsoft technologies

Preferred Qualifications:
- Knowledge of Microsoft IEB products and services
- Manufacturing and Supply Chain operations experience
- SAP ERP knowledge
- Well-versed in SDLC(Software Development Life Cycle) and SCRUM or similar Agile implementation methodologies
- TOGAF knowledge and experience

SC:MN

J2WERPE1]]>http://www.microsoft-careers.com/job/Bellevue-Architect%2C-Principal-IEB-MSCIS-Information-Solutions-%28780222%29-Job-WA-98004/1602475/160247516024752012-06-15MicrosoftITfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 768960-63627
Division: Online Services Division


Ranking & Intent finds the best 10 results for every web search query. We aim to do this better than anyone, including Google.

We seek champion software engineers to put daylight between us and the competition.

A track record of innovation and shipping high quality software services is valued, as is practical and theoretical knowledge of machine learning, information retrieval, or data mining techniques.

The mission of the Relevance Infrastructure team is to maximize the productivity of relevance developers worldwide. We are tasked with harnessing the combined creative power of Microsoft and Bing experimenters. Our job is to understand and synthesize ideas generated by all of our sister teams, and help transfer them to other parts of the organization by creating one of the world's most open and flexible platforms. We're building an infrastructure that helps record, transmit, analyze, and curate ideas. We're in the business of increasing creativity. The platform we are developing has no precedent. As we craft the laboratory where experimentation can occur, we are also tasked with improving relevance in query segments. You have the opportunity to build the platform and use it.

QUALIFICATIONS:
We expect candidates to have a range of skills, typically including:
- 3+ years of software development
- Practical knowledge of modern C++ and/or C# and equivalent programming skills
- Strong algorithmic, data design, documentation and coding abilities
- A BS/MS degree in Computer Science, Math or EE; PhD a plus
- Experience in information retrieval, machine leaning or data mining preferred

O:Bing
BingAM
XBNGXDV:ANMA*LI

PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1445354/144535414453542012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 791567-79632
Division: Microsoft Office Division


The MacBU Group at the Silicon Valley Campus is looking for a talented Software Development Engineer in Test (SDET) with a strong technical background to join the Outlook Test team. You will work very closely with the Development team on the design, implementation, & testing of new feature work to be part of Microsoft’s next move on the Mac and on iOS.

Our business unit offers the feel of a small, independent business with a strong team culture of innovation, creativity, and having fun. We build our own Mac and iOS products that present team members with unique technical challenges as well as exceptional opportunities for ownership, autonomy and professional growth. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life

* Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)



REQUIRED SKILLS/EXPERIENCE:

Strong programming skills (2+ years) with C, C++

Excellent problem solving and communication skills

Experience shipping at least 1 commercial application in an engineering role

Passion for the Mac platform

Experience designing, developing, and executing detailed test plans

Passion for quality and improving the user experience

Education: BS in Computer Science (or equivalent)


PREFERRED SKILLS/EXPERIENCE:

Hands on experience with Mac OS X development technologies.

Knowledge and experience with Microsoft Office for the Mac a plus.

Working knowledge of test methodologies and techniques

Experience writing white box and/or API tests.

Experience in writing tools to aid in feature testing

Demonstrated debugging skills using an IDE.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Office-for-Mac%2C-791567-Job-CA-94035/1839105/183910518391052012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USC# Developer Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here.We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-C%23-Developer-Jobs-WA-98101/1113571/111357111135712012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WA

Does innovation inspire you?

It is part of the everyday fabric of life here at Microsoft…

Join a unique community of smart and passionate people who truly enjoy tackling technology’s biggest challenges and driving the innovations that impact how the world lives, works and plays. You’ll work alongside truly exceptional, interesting and diverse people from all over the globe. You’ll have the chance to learn from capable and experienced leaders who are trained to help you realize your potential and are invested in your success. You’ll have coworkers who care deeply about using innovative technology to push the edges of industries like entertainment, search, productivity and many others. These are people who truly enjoy what they do, and have the freedom to pick the jobs they want. Your future coworkers have a real passion for life, which you can see through both their impressive work achievements and their dedication to their outside lives.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114907/111490711149072012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Sales
Location: San Diego, CA, US
Job ID: 743889-34781
Division: Sales

Business Development Specialist, Microsoft Retail
Job Description
Title: Business Development Specialist
Department: Field
Reports to: Store Manager

Job Summary:
The Business Development Specialist (BDS) is a part of the Retail store team and will lead the efforts to facilitate execution of our Professional Solutions strategy within the local business community. As the Business Development Specialist you will be responsible for designing the outreach plan, conducting meetings both inside and outside of the store, providing the appropriate solutions, managing and developing sustainable relationships within the business community. Will demonstrate how Microsoft Retail brings the technology experience and excitement of our products directly to the business consumer.

Summary of Essential Job Functions:
Develop relationships with local small businesses (less than 25 employees), matching their business needs with the best Microsoft solutions available.
Manage customer experiences from client cultivation, through sale, through project management of on-site setup and providing ongoing support.
Build local awareness and client base through active participation with local professional associations and networking events.
Evangelize, showcase, and educate clients & potential clients about Microsoft technologies through individual and group presentations, inside and outside of the store environment.
Drive consistency of effort in utilizing the tools and training provided to deliver world class customer experience in our professional solutions offerings.
Motivate and generate excitement around new initiatives and selling techniques within the total store team.
Develop strategy for and perform outreach efforts to small businesses within the community where our store is located.
Synchronize efforts with the Community Development Specialist to drive/deliver events that are tailored to small businesses and industries in the community.
Determine and implement future growth approaches in order to continually bring qualified business customers into the store.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard, and achieve success.

Minimum requirements:
Must be MCTS, MCSE, or MCITP certified or have equivalent professional experience.
Minimum of three years of experience managing IT projects (network installation, multi-client setup, etc.) and troubleshooting computers.
Minimum of three years of experience with outside sales, selling technology solutions through B2B channels.
College Degree preferred.
Demonstrated performance teaching/training/leading a strong team focused on excellence in customer service and sales.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Additional Skills and Abilities required:
Significant local travel in the community will be required.
Excellent communication skills, both verbal and written, in addition to strong interpersonal skills.
Strong presentation skills and advanced PowerPoint skills.
Ability to remain positive, lead, and embrace change.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.

mstrt-store






]]>http://www.microsoft-careers.com/job/San-Diego-Business-Development-Specialist-Job-CA-92101/1127129/112712911271292012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Services & Consulting
Location: San Diego, CA, US
Job ID: 785427-74813
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our Department of Defense (DOD) Navy and Marine Corps customers and offer an opportunity for you to do the same. We work side by side in creating solutions that address their mission based needs. The Microsoft Services DOD, Navy Marine Corps Team plays a vital role in supporting our customers’ missions and objectives through accelerating the adoption and deployment of Microsoft products and services as we work to solve their most challenging problems.

JOB DESCRIPTION: Microsoft Public Sector Services is looking for seasoned Consultant that has a unique blend of advanced technology skills and strategic business acumen. This role requires both a broad and deep technology background as a core foundation but must include industry specific knowledge and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions. The candidate must also be able to engage in senior level technology and business decision maker discussions that demonstrate their experience and deep knowledge of the DOD space.

Consultants in the Navy Marine Corps Practice must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the broad area of DOD challenges in general and a broad range of skills across the Microsoft platform, specifically Windows 7 Office 2010 and System Center tools. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technology enables the Consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Ability to manage projects through the entire project lifecycle. This includes managing multi-phase, multi-dimensional, and multi-resource IT infrastructure projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate must demonstrate expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Proven experience in supporting engagements which includes estimating, scoping, and contributing to the creation of effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills.
- Navy Marine Corps domain knowledge preferred.
- Proven knowledge of Industry Standards and other industry specific regulations that govern or influence how solutions are delivered.
- Large enterprise deployment experience in complex heterogeneous environments.
In addition, the successful candidate should have demonstrated skills in one or more of the following areas of expertise:
- Hands-on experience with Microsoft Application Compatibility Toolkit; Standard User Analyzer; LUA Buglight and third-party tools such as AppDNA and ChangeBase as they will be primary tools used in this position.
- Have Design experience with Windows Operating Systems, specifically application install and run-time
- Must have detailed knowledge of application installation troubleshooting and run-time faults
- Must be knowledgeable of Best Practices, design process and operational methods for creating, deploying, maintaining and operating Windows 7 solutions.
- Creating Remediation Documentation and Plans.
- Design experience with client applications.

Lastly, the Consultant will be required to lead large scale projects within the Navy/Marine Corps space or provide targeted Subject Matter Expertise in support of the core delivery team. The selected candidate must be a U.S. Citizen and able to start within 30 days of offer acceptance. Applicants must be US citizens and hold (or be able to obtain) a DoD security clearance.

Location: San Diego, CA
SS:PSS
785427


]]>http://www.microsoft-careers.com/job/San-Diego-Consultant-Job-CA-92101/1738160/173816017381602012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Sales
Location: San Diego, CA, US
Job ID: 779324-70394
Division: Retail Stores

Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts





]]>http://www.microsoft-careers.com/job/San-Diego-Technical-Advisor-Job-CA-92101/1569119/156911915691192012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 788129-76549
Division: Services & Support


Microsoft Public Sector Services - Civilian for Windows Deployment Consultant - In order to better support our varied customers; we are actively hiring consultants who have a powerful combination of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision-maker discussions related to agility, business value, and Microsoft technical solutions is a must. MCS consultants manage the complete lifecycle of medium to large projects of varying complexity. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
To be credible the candidate must have current and deep experience with Windows XP, Vista, Windows 7, and Windows Server 2003 and 2008, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool. The candidate will also need a sound understanding of related technologies like System Management Server, System Center Configuration Manager, Active Directory, and the User State Migration Tool. The candidate should have experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SMS, SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities. Knowledge and experience with implementation of Windows Security guidance, FDCC, DISA STIG and USGCB is a huge plus.
The candidate must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 5 years relevant work experience including expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation, and hold a current federal government security clearance. Due to the sensitive nature of the work within the US Government and state and local governments, US Citizenship is required. A DoD security clearance would be a plus, but not required. Finally, the candidate’s ability to communicate well and represent the company to senior government leaders is critically important. We are looking for experienced individuals located in Washington DC to be a part of this exciting team, but will consider applicants from other locations.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Consultant-Windows-Deployment-Washington%2C-DC-Job-DC-20001/1773058/177305817730582012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Research
Location: Mountain View, CA, US
Job ID: 793455-80304
Division: Online Services Division

Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights.

The Revenue and Relevance team for Microsoft’s Online Search Advertising Team is seeking an outstanding Scientist. The job will include exploratory R&D in creating cloud-based, intelligent conversational spoken dialog systems that drives the convergence of three screens of Microsoft products (desktop, mobile, TV).

Qualifications include:
•PhD in Electrical Engineering, Computer Science, or equivalent
•5+ years experience in language processing algorithms such as speech and speaker recognition, natural language processing, web search relevance and ranking.
•5+ years of development/science experience in the online services world. Strong experience with relevance modeling, coding, and click prediction.


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:MA
XADSXDV:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Researcher-793455-Job-CA-94035/1858223/185822318582232012-06-15MicrosoftResearchfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793768-80562
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $70 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

Do you love to develop innovative and engaging experiences? Are you ready to revolutionize the world of Display Advertisement - the fastest growing segment of online advertising - and move Microsoft from being the underdog to a leadership position? To leapfrog the competition and grab a much bigger slice of a $30 billion pie, we want to change the perception of advertising in the minds of consumers from one of necessary evil to one of positive delight by delivering brand-new engaging, fun, interactive, and personalized experiences that can be seen across devices and form factors (e.g. Windows 8, Windows Phone, Xbox, tablets and other devices). This “appification” of the Web in which ad experiences are interactive and enable users to accomplish their tasks is called Advertising 2.0. Our team is at the center of this metamorphosis and is chartered in re-imagining the Win 8 ad experiences and how they get created at scale.

To lead this effort, we are looking for an outstanding development lead to join the ranks of our team and help make the next generation of ad experiences a reality. The ideal candidate is an exceptional software engineer with passion and experience in developing clients of large-scale Web applications and a great track record of managing teams and projects successfully through multiple ship cycles.

Roles & Responsibilities
- Staff, mentor and manage a team of top software engineers
- Collaborate across the organization on feature definition and scoping, and on defining robust Engineering Fundamentals
- Partner with Developers, PM, Test, Research and Operations peers as well as other advertising product teams in order to deliver a state-of-the-art next-gen Ad experience platform.
- Provide technical leadership by improving the development and engineering processes
- Analyze risks and compromises
- Drive on-time delivery of high-quality software releases in a fast-paced environment

Skills & Qualifications
- Proven ability to design a large product as technical leader and take it through all phases of the software development life cycle, resulting in high-quality software, delivered on time.
- Proven track record in creating innovative engaging interactive consumer experiences.
- Experience and successful track record in managing talented individuals
- Strong software design and coding skills
- Passion for new technologies, quality, and customer satisfaction
- Excellent communication and cross-boundary collaboration skills

Experience Required
- Leadership experience shipping products or services over multiple development cycles required
- 5+ years of professional software development and management experience in large-scale Web applications or services
- 7+ years of solid experience in several of the following: JavaScript, AJAX, jQuery, CSS, XML, C#, ASP.NET/MVC
- BS or MS degree in Computer Science or related technical discipline

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XADSXDV:JABE*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Mountain-View-Development-Lead%2C-Senior-Ads-Platform-793768-Job-CA-94035/1866111/186611118661112012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 778057-69487
Division: Services & Support


Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Business Intelligence as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

The Consulting focused on Business Intelligence must apply advanced analysis skills and experience in principals of general Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:

- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in.NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.

The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.

Travel is an integral part of this position as are high levels of recognition and visibility.

SS:ES
778057

]]>http://www.microsoft-careers.com/job/Consultant-BI-Job/1551708/155170815517082012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 778056-69486
Division: Services & Support


Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Business Intelligence as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

The Consulting focused on Business Intelligence must apply advanced analysis skills and experience in principals of general Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:

- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in.NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.

The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.

Travel is an integral part of this position as are high levels of recognition and visibility.

SS:ES
778056

]]>http://www.microsoft-careers.com/job/Consultant-BI-Job/1551776/155177615517762012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 778912-70647
Division: Services & Support


The Microsoft Dynamics Consulting Practice is looking for a Senior Consultant with Enterprise ERP experience who has a mix of hands on experience on business applications implementation, architectural design and strategic business acumen. The role requires both broad and deep Manufacturing, Distribution, and Logistics industry knowledge as well as functional knowledge in the areas of sales order management and supply chain business processes. An understanding of dealer management and/or rental services processes would be beneficial. The ideal candidate must possess the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. Demonstrated ability to engage in senior level business decision maker discussions related to agility, business value, and business processes is also a must. This position will be a key enabler for other consultants and partner staff and will oversee delivery of the largest, most complex, and most strategic projects for Manufacturing, Distribution, and Logistics enterprise customers. The Senior Consultant will have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Senior Consultant applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive Tier 1 ERP solutions such as SAP, Oracle, PeopleSoft, or JD Edwards. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft solutions. Previous consulting experience ideally with a tier 1 / "big-4" consulting organization would be a definitive plus.

The senior consultant also helps Microsoft management identify, pursue and close the most strategic Microsoft and partner business development opportunities. To accomplish this, the successful candidate must be effective in fostering executive level relationships.

Senior Consultants routinely act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. They maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and partner staff and sharing best practices. The Senior Consultant is able to deliver and articulate effective strategic presentations to audiences of all sizes. Effective collaboration with software and services presales teams, product management and development organizations, as well as ISV and implementation partners will be critical to the success of this role.

The Senior Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The ideal candidate has demonstrated the ability to facilitate and manage key decision making, lead projects or initiatives, drives issues to resolution and takes ownership in the end-to-end solutions. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment. Qualifications include hands-on experience in several of the following: Financial, Distribution, Manufacturing, Supply Chain, Project Costing, HR/Payroll, Enterprise Application Integration, Enterprise Application Architecture. Travel is an integral part of this job. The candidate must live close to (within 50 miles) of any Major city/Airport.
SS:ES
778912

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1596882/159688215968822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Venezuela - Non Location Specific, VE
Job ID: 781616-72079
Division: Services & Support


Dedicated Premier Field Engineer (DSE) - SQL
Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the SQL environments. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.
Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.
Technical Requirements: Solid understanding of database technologies, networking, and Internet fundamentals. A superior knowledge and demonstrated technical proficiency in queries performance optimization, managing SQL environments with experience in troubleshooting medium to large environments. The candidate should be able to troubleshoot all aspects of SQL effectively and understand the product in detail.
Secondary expertise in at least one of the following: Windows desktop Operating Systems, Windows server Operating Systems, application development, debugging and IIS. Knowledge of the following would be advantageous: MDT (BDD), Powershell, repackaging applications and virtualization of OS and applications.
Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.
Education: College degree, preferably in Computer Science, is required. MCDBA strongly preferred, but not required at hire; however, must be obtained within 12 months of hire. Will consider related field (or equivalent) experience.
Microsoft is an equal opportunity employer and supports workforce diversity.
LATAMJOBS:PFE:MX

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1656545/165654516565452012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSVenezuela - Non Location Specific, VEJob Category: Sales
Location: Belgium - Non Location Specific, BE
Job ID: 782606-72790
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672457/167245716724572012-06-15MicrosoftSalesfull-timeUSDstarting0BSBelgium - Non Location Specific, BEJob Category: Sales
Location: , , US
Job ID: 783062-73068
Division: Sales


Job Description - Solutions Sales Professional, UCC

Are you looking for the opportunity to demonstrate your ability to manage one of the fastest growing businesses at Microsoft? Do you have a strong sales and partner management background, a proven track record of exceeding expectations, and a knowledge of the service provider industry? Then consider this sales opportunity to join the US Partner Hosting & Cloud Services (PHCS) team, chartered with driving Hosting, Cloud, and Subscription Software business with channel partners.

Unified Communications & Collaboration (UCC) group, reporting under the US Partner Hosting & Cloud Services organization, is responsible for selling all messaging, unified communication, and collaboration services across syndicated and partner-hosted models. As a solution sales professional, your primary responsibilities will include: development of a sales strategy, management of quality pre-sales readiness and engagement activities, management of sales pipeline, sales incentives, and field marketing. Delivering on the promise of quarterly business and revenue targets will be a key. This role requires tight integration with Channel Account Manager (CAM) and Channel Market Development Manager (CMDM), responsible for account management and partner GTM initiatives.

The role requires a proven sales and account or partner management track records. This includes extensive direct contact with partners and customers at all levels, an ability to draft and implement successful sales plans, qualify & address business opportunities, territory management, strong negotiation skills, and demand generation experience. Demonstrated results in cross-team engagements an ability to integrate appropriate resources to win business is required.

Qualifications: A minimum of 7 years of experience mix including selling, marketing, and managing within the Service Providers industry. Ability to effectively communicate at all levels of an organization both internally and externally. Indirect sales and partner channel management is required. The ideal candidate will possess the following:

§ Extensive understanding of UCC, SaaS, Cloud, Hosting & Managed Services business.
§ Proven sales, account, and partner management track record.
§ Ability to build and execute a detailed sales plan.
§ Proven ability to execute in a matrix environment.
§ Excellent interpersonal and influence skills.
§ Strong written and oral communication.

A bachelor's degree in business management, computer science, or equivalent is required. Position is based in the US, preferably on the east coast. Travel Expectation: 35%, all within the U.S.

MSUSJOBS
SALES:SMSP

]]>http://www.microsoft-careers.com/job/Solutions-Sales-Professional-Job/1682050/168205016820502012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Sales
Location: San Diego, CA, US
Job ID: 779325-70397
Division: Retail Stores

Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/San-Diego-Assistant-Store-Manager-Job-CA-92101/1569135/156913515691352012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Services & Consulting
Location: San Diego, CA, US
Job ID: 782045-72723
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our Department of Defense (DOD) Navy and Marine Corps customers and offer an opportunity for you to do the same. We work side by side in creating solutions that address their mission based needs. The Microsoft Enterprise Services DOD, Navy Marine Corps Team plays a vital role in supporting our customers’ missions and objectives through accelerating the adoption and deployment of Microsoft products and services as we work to solve their most challenging IT problems.

JOB DESCRIPTION: Microsoft Public Sector Services is looking for seasoned Consultant that has a unique blend of advanced technology skills and strategic business acumen. This role requires both a broad and deep technology background as a core foundation but must include industry specific knowledge and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions. The candidate must also be able to engage in senior level technology and business decision maker discussions that demonstrate their experience and deep knowledge of the DOD space.
Consultants in the Navy Marine Corps Practice must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the broad area of DOD challenges in general and a broad range of skills across the Microsoft platform, specifically Windows 7, Office 2010, System Center, and Exchange 2010. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technology enables the Consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Ability to manage projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource and IT infrastructure projects to conclusion while maintaining high Customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate must demonstrate expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Proven experience in supporting engagements which includes estimating, scoping, and contributing to the creation of effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills.
- Navy and Marine Corps domain knowledge preferred as well as NMCI knowledge.
- Proven knowledge of Industry Standards and other industry specific regulations that govern or influence how solutions are delivered.
- Large enterprise deployment experience in complex heterogeneous environments.
In addition, the successful candidate should have demonstrated skills in one or more of the following areas of expertise:
The candidate will have experience with Windows Client Operating System; Windows 7; Office Productivity Suite; Security Technical Implementation Guide (STIG) compliance for client; Federal Desktop Core Configuration (FDCC); Client Group Policies (GPOs); Data at Rest; Virtual Desktop Infrastructure (VDI); Thin Clients; Encrypting File System (EFS); Windows Token Based Activation; Remote Client Management and Remote Tech Insertion; Windows 8 Technology Adoption Program; and mobile clients. This role holds the lead to provide assistance with the following:
- Upgrade to Windows 7 and Office 2010 to include compliance with the DISA STIGs and FDCC.
- Research and develop Application Compatibility Testing and mitigation to verify Navy applications work on the newest Operating System.
- Validate the Windows Clients work in a Virtual Desktop Infrastructure.

Additionally, the candidate should be able to create, maintain, and execute a Technology Road Map from end to end, assist in the creation of a Project Plan, and milestones required. Lastly, the Senior Consultant will be required to lead large scale projects within the Navy and Marine Corps space or provide targeted Subject Matter Expertise in support of the core delivery team. The selected candidate must be a U.S. Citizen and able to start within 30 days of offer acceptance. Applicants must be US citizens and hold (or be able to obtain) a DoD security clearance.

Location: San Diego, CA.
SS:PSS
782045

]]>http://www.microsoft-careers.com/job/San-Diego-Consultant-Job-CA-92101/1668787/166878716687872012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Services & Consulting
Location: San Diego, CA, US
Job ID: 770080-64266
Division: Services & Support


Applicants must be a US citizen, and currently hold a US Top Secret SCI clearance.
Applicants must be able to travel up to 30% of the time. Overseas travel possible.
Location: San Diego, CA

Are you ready to seize an opportunity to work with established and innovative enterprises in a long-term relationship? Looking to work closely with top Line of Business and IT Executives in large Enterprises, to accelerate the achievement of business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT environment involving multiple platforms and technologies? Want to connect the solutions you envision to the business and measure impact to the bottom line of your customer? Interested in leveraging your abstract thinking skills and employing strong architectural skills to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer-and-partner experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

This strategic role in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers. The role enables customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments this role systematically plans, orchestrates, and contributes to the development and execution of their customer’s strategic technology plan to align with the broader business goals in an innovative fashion. They will provide industry best practice advice and boost the likelihood of successful integration of Microsoft technologies including integration and interoperability in a heterogeneous environment. In addition to building their own personal network, they will be provided an extensive network of colleagues with complementary competencies and draw on these resources expertise to enhance the overall service provided by Microsoft to customers. The sections below identify the key areas and offer insight into the more common activities:

- Relationship-driven differentiation: What this role provides to customers is unique and available only from Microsoft. They advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

o Arranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and many other teams and communities.
o Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
o Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You also have access to the ‘Library’, a catalog of reference architectures, blueprints, industry insights and benchmark data that adds unique value.
o Facilitating customer IT staff development.

- Business-driven portfolio value management: The role takes a principled approach first to understand the customer’s needs and then to develop roadmaps of change that realize value from their Microsoft investment across a heterogeneous IT environment. Activities include:

o Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
o Orchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a program of orchestrated change and drawing from the collective know-how of Microsoft.
o Providing portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related strategy and planning initiatives.

- Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with customer organizational objectives. Activities to support this objective include:

o Creating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
o Orchestrating the use of the Microsoft network of resources formally from within the Advisor’s individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may be called on by colleagues to contribute from their area of specialization in other large engagements or to team with the support team around specific customer initiatives.

- Practice development: This role will contribute to the growth and maturity of the local and international communities provide mentorship, foster knowledge transfer, and lead by example. In addition, opportunities exist to drive IP development and reuse initiatives and drive best or proven practice in architecture, planning, and customer engagement.

- Business development: This role will be expected and have the opportunity to bring their years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both their local Microsoft business and more broadly across other Microsoft businesses.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

- Industry: The following are higher priorities: Public Sector; Banking; Telco; Manufacturing; Energy

- Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

- Enterprise Architect Specializations:

o Business Value analysis and benefits management
o Enterprise-level Architecture
o Business Architecture
o Information Architecture
o IT Governance
o IT Portfolio Lifecycle Optimization
o Organizational Change Management
o Organizational Design
o IT-led Business Innovation

This role understands interoperability issues and the strengths and weaknesses of platforms and products, and is able to provide a trusted voice at the decision-making table. Typically with IT sponsorship, they develop relationships with key line-of-business executives, putting them in position to translate early business needs and insights into actionable IT strategy and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a great grasp of technology and solutions.

If you meet the above profile, we’d really like to talk with you.

Qualifications and Experience:

- Must have a combination of a degree (Computer Science, Social Science or Business), and equivalent work experience

- At least 8 - 10 years related IT experience

- Must have a proven record of delivering business value from Information Technology at an executive level

- Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

- The ability and background experience to provide leadership in the practice, and a demonstrated effectiveness in consulting and client management

- Executive-level interpersonal and writing skills

- Experience at forming and leading virtual teams
SS:PSS

]]>http://www.microsoft-careers.com/job/San-Diego-Senior-Consultant-Job-CA-92101/1457870/145787014578702012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Diego, CA, USJob Category: Services & Consulting
Location: San Francisco, CA, US
Job ID: 762418-46614
Division: Services & Support

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

The Engagement Manager (EM) is responsible for engagement profitability and customer satisfaction by structuring and managing deals through completion.
Managing Engagement Risk and Delivery Quality: The EM has responsibility for understanding and thoughtfully managing risks. Decisions must be made regarding acceptable and unacceptable risks for each engagement. For each acceptable risk, the EM is responsible for crafting the mitigation plan. Lastly, the EM will determine who should be responsible (whether it be the customer, partner, or member of the Microsoft Services team) for managing the risk and executing the mitigation plan.

Pre-Sales (60-70% of available time): The EM is responsible for working with services sales executives and pre-sales architects to size engagements, structure proposals and statements of work, develop and deliver client presentations to support sales in selling new work.

Engagement Management: (30-40% of available time): The EM is responsible for managing engagements that are short term and transactional in nature. For those engagements, the responsibilities are listed below.

Project Initiation: The EM establishes the processes to support the engagement, including setting up charge codes, defining the project calendar, and defining deliverable acceptance and reporting procedures. Project initiation also includes validating scope, conducting project kickoff and holding Conditions of Satisfaction (COS) discussions with stakeholders.

Project Status Reports: The EM tracks the performance of the engagement (typically weekly and monthly) and the quality of project deliverables (typically at key project milestones) and reports on the effectiveness of the engagement against the baseline plan. Project status is reported to the client as per the client’s need, and complex projects are typically reported on internally on a monthly basis.

Billable Utilization: The EM builds his/her time into engagements and pre-sales work as appropriate to achieve the required level of billable utilization set by the business. During an engagement, the EM works as part of the engagement team, normally overseeing the performance of the engagement, ensuring the quality of deliverables, and managing client expectations of the engagement.

Client Invoices: The EM reviews and approves consultant and partner billable hours and expenses each week, and reviews and approves client invoices before they are sent. The EM also answers any questions clients may have about charges on the invoices, and intervenes as necessary to resolve billing disputes.

Project Deliverables: The EM defines in advance the acceptance criteria for each project deliverable, works with the team to establish delivery dates for each deliverable, and oversees the review of client deliverables to ensure they meet all client acceptance criteria, securing sign-off on each deliverable as defined in the SOW.

Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred. At least 8-10 years related technology experience. Excellent project management capabilities in large projects, PMP certification preferred. Work experience should involve technical consulting,pre-sales, solution design, project envisioning, planning, development, deployment, and management. Must have a proven record of delivering business value. Business process and people management skills or related experience required.
very latest technologies and solutions. Must have demonstrated experience collaborating with sales, architects and clients in structuring work to sell new business.
SS:ES
762418

]]>http://www.microsoft-careers.com/job/San-Francisco-Engagement-Manager-Job-CA-94101/1370405/137040513704052012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Services & Consulting
Location: San Francisco, CA, US
Job ID: 776416-68272
Division: Services & Support


PREMIER FIELD ENGINEER - Windows Platform Technologies

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years of experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Related field (or equivalent) experience will be considered.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/San-Francisco-Premier-Field-Engineer-Windows-Platform-Technologies-Job-CA-94101/1530326/153032615303262012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Francisco, CA, US Microsoft Careers in the Cloud!
Join the best, the brightest, become a Microsoft Software Development Engineering Guru!

Microsoft is making a big bet on online services as the driver of growth and new opportunities. As a Software Development Engineer with Microsoft Online Services "Cloud" you'll design and build cutting edge software services including Exchange Online, SharePoint Online, Office Live Meeting, Azure, System Center and more

We have over 70 career opportunities available in the US for marketing experts. Marketing presents our products and services to the world, and helps us build what the world needs. Across the company, our marketing teams are incorporating perspectives from different cultures, markets and demographics to identify market opportunities and to define products the world wants. And they’re using those insights to show people the most meaningful ways our products will make a difference to each and every one of them. Our Marketing disciplines include Marketing Communications, Marketing Sciences, Partner, Segment, & Audience Marketing, Product Management, and Product Marketing, among others. These highly strategic roles will help us grow the next generation of software to the Cloud and beyond!

We are looking for developers with the following backgrounds:
-3+ years of software design or development experience

- Professional, practical C# language experience.

- A job history that demonstrates a consistent commitment to excellence

- Strong problem-solving skills

- An ability to work well in a fast-paced, interactive, team environment

- A BS or MS in computer science preferred

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

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]]>http://www.microsoft-careers.com/job/Seattle-Cloud-Software-Development-Engineering-Guru-WA-98101/1315659/131565913156592012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 792344-79475
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

If you are passionate with what would it take to release Services @ Cloud speed, this job is just for you. Come join us to build the next set of resilient Video Services in the Cloud!

Cloud computing changes everything. It changes the way the teams managing applications think about their applications and the underlying infrastructure where their applications are hosted.

With the release of our current wave of products, with plans for the next major wave shaping up, timing is perfect for an experienced, hands-on, deeply technical, and quality driven Senior Tester with Cloud experience to join the test team. You will be responsible for ensuring quality releases for highly scalable services, designing innovative tools, that enable fluidity and elasticity of services across cloud boundaries - as well as analyze and improve its bottlenecks to support the scale of a real datacenter. Testing in the world of services is a big shift - working on telemetry/statistical analysis/business intelligence, building solid foundations for Testing in production (TiP) and Testing on production (ToP).

Don’t wait - come talk to us and see what it takes to join a high performance team.

As a Senior Tester , you will be responsible for working closely with our PMs and Developers to ensure the end-to-end quality of CORE cloud services. This includes...

Participating in product spec reviews, design and architecture reviews of the solution
Develop comprehensive test plans assuring the overall quality of the project
Drive an implementation of a scalable, efficient test automation strategy in the cloud.
Attract, Train, mentor, grow, and retain SDET talent at all levels

Qualifications:
- You see the big picture delivering a 24x7 service
- Effective working with multiple teams
- Ability to balance multiple tasks and work efficiently in an agile environment.
- Strong understanding of Agile development methodologies such as Scrum and Test Driven Development
- Solid understanding of the Software as a Service (SaaS) model in the online environment

Skills:
- Understanding of Cloud Services, e.g Azure, Amazon EC2
- Experience with big data, Hadoop
- Familiarity with large-scale systems and methodologies
- Strong experiencing troubleshooting distributed server applications
- Proficiency with NoSQL database systems, preferably Cassandra
- Experience with RESTful resource-oriented web services


J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Lead-IEB-%28792344%29-Job-CA-94035/1835618/183561818356182012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 791394-80078
Division: Server & Tools Business

The Microsoft Cloud and Information Services Lab (CISL) is an applied research group, with researchers and research software development engineers (RSDEs), inside the Server and Tools Business division (STB). We focus on cloud infrastructure, information services, and data marketplaces, working closely with STB product teams and serving as a bridge to related work and groups in MSR and OSD. In particular, we engage closely with MSR teams working in databases, distributed systems and machine learning.

Responsibilities include:
Work with Program Management, Engineering and Test teams to develop Microsoft’s external cloud information services
-Identify and address the fundamental research challenges in advancing the state-of-the-art for Big Data analysis, and elastic, multi-tenanted services.
This position requires individuals who demonstrate strong interpersonal, communication and presentation communication skills.
Basic Qualifications:
PhD in Computer Science, Statistics, Electrical Engineering, or related disciplines.
2+ years of strong background in Databases, Distributed Systems, Information Retrieval, Machine Learning, Statistical Modeling, Optimization, Mechanism Design or related field
2+ years of hands-on experience in C#, C++, or Java
Preferred Qualifications:
1+ years experience with cloud computing technologies such as Hadoop is a plus


]]>http://www.microsoft-careers.com/job/Mountain-View-Principal-Scientist-Job-CA-94035/1853001/185300118530012012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 792868-80397
Division: Windows Division


The Windows Live Web Communications team is looking for a great program manager to help us deliver best-of-class web communications services, including Hotmail, Windows Live Calendar, Contacts and Web Messenger.

Windows Live Hotmail is the largest email service on the planet, hosting over 200 million accounts and receiving over 2 billion pieces of email each day. Windows Live Calendar is a brand new service that we’ve just launched in beta. The challenges inherent in building and running these services are immense, and we’re looking for a Program Manager who’s up to this challenge and who is passionate about having a massive impact on millions of users. Are you up for it?

We are looking for a program manager with very strong technical skills to design and deliver features for our web-based communication services, including Hotmail, Calendar and Contacts. These features range from protocol work, to basic scenarios like search and mail forwarding, to more interesting scenarios that help to achieve the goals of the brand new Windows Live service. The features include some user interface work, but are primarily focused on technical design.

The successful candidate must have at least 3 years of program management experience. You should possess great core PM skills (strong customer empathy, attention to detail, proven track record of working with dev/test in a product group, using customer feedback in feature design, excellent written and oral communication skills). This position requires the ability to influence our product teams through written, interpersonal, and presentation skills, the ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project. Technical experience working with Internet-based services; networking; Web technologies, such as .NET, ASP, XML/HTML, AJAX or Java Script; and/or email protocols such as IMAP or POP, are strongly preferred.

A BA/BS degree in Computer Science or related technical discipline is required. Specific experience working on web services is preferred.

W:WL
WC:PM
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Mountain-View-PROGRAM-MANAGER-II-Windows-Live%2C-Hotmail-Job-CA-94035/1860640/186064018606402012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 793930-80653
Division: Interactive Entertainment Business

The Mediaroom team in Mountain View California, is looking for a Senior Test Lead with a passion in the TV and general audio video media space. Our team focuses on all aspects of delivering TV content to the consumer in the home. We have server/cloud components and device components (embedded devices, Xbox, tablets, etc.). Within those, you could focus on the low level hardware abstraction layers, the audio video stack, databases, client end to end user experiences, server scalability, performance, and a multitude of other others.

We expect Lead candidates to be strong people managers, with a proven track record of successfully managing and growing employees. Candidates must also have the strong technical background required to lead the technical development of the automated system and automated cases. We are also looking for flexible candidates who can easily transition between many product focus areas listed above - note this doesn’t mean this will happen on a daily basis, but by being able to easily transition to different focus areas it allows the team to more nimbly shift product focus areas which results in a better and more timely product for our customers.

Qualifications:
- Deep CS knowledge (data-structures, algorithms, design, etc.)
- Many years of experience with C/C++, C# or Javascript.
- Ability to provide technical direction and overview of the automated test software development
- Deep knowledge of test and tool development methodology;
- Deep knowledge of software fundamentals such as security, performance, scalability, etc.
- Proven team, resource, and feature management and organizational skills. Passionate about team health and peer development;
- Passion about and ability to deliver high quality features and end-to-end scenarios.
- Proactive communicator; Effective influencer;
- Passionate ambassador for product and process quality and delivery in a predictable, controlled, high-quality manner.

For extra benefit:
- Knowledge and experience with TV, IPTV and/or client UI frameworks and UI automation.
- Knowledge and experience in UI/UX Testing

What we offer:
- A chance to work on a set of extremely visible deliverables.
- A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
- A chance to work with one of the best engineering teams in the industry

J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Lead-IEB-Mediaroom-%28793930%29-Job-CA-94035/1868177/186817718681772012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 777806-69635
Division: Services & Support


Are you excited about an opportunity to drive adoption of Microsoft’s newest enterprise products? Are you a strong consultant with expertise in telephony platforms and with a passion for delighting customers and partners? If so, Microsoft Enterprise Services is the right place for you!

In this role, the Consultant possessing the right skills and abilities will play a critical role in helping to accelerate adoption of software powered VoIP products and services solutions based on Microsoft Lync products globally by leveraging a centrally managed, highly skilled and agile pool of resources with deep subject matter expertise.

Microsoft Services is looking for Consultant(s) who have a mix of advanced Microsoft technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, unified communications, messaging and telephony technologies is a must. The Unified Communications Voice and Mobility Consultants are key enablers for our customers. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers.

The ideal candidate must have experience in the following areas:

- Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP networking, switches, routers and firewalls, network bandwidth management.
- VoIP/telephony experitise including knowledge of competitive solutions (ie. Cisco, Avaya/Nortel), working knowledge of PBX integration scenarios (ie. Communications Server deployed with the intent to handle voice communications; including the ability to make inbound and outbound PSTN voice calls via third party PBX, gateway or SIP Trunk)
- Strong consulting background and in depth, hands on customer delivery experience with Microsoft Office Communications Server R2 with emphasis on the Enterprise Voice specific workloads within OCS R2 and up to Microsoft Lync
- Large scale, multi-site design, rollout and operational experience around core Microsoft Infrastructure components and OCS R2 or Lync Voice workloads
- Field consulting experience (i.e with large global Customers / Partners) on infrastructure architecture design, developing solution guidance and leading complex consulting engagements
- Credibility with senior level customer architects representing the traditional voice, server infrastructure and network functional areas. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical stakeholders - advancing adoption as a result
- A Microsoft MCSE certification, or OCS R2 Masters certification is highly desirable

Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the voice technologies and other components that make up the core Unified Communications product family. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

Key deliverables and associated activities include:

Providing Customer guidance
- Work with customers to align technology to their business opportunities and needs in context of their communications platform strategy including Cloud based opportunities
- Develop strategies to guide customers through multi-year initiatives leveraging each Communications Server and/or Cloud S+S release to ultimately decommission the existing competitive VoIP solution/PBX
- Identify solution system interfaces, constraints, scope, cost, risks and value
- Document business, information, application and technology aspects of approach
Business strategy and solutions
- Provide technical guidance to internal practice management
- Develop business and market solutions and strategies
- Support sales organization in architect-driven pre-sales initiatives
- Align with and support Microsoft product and strategy teams
Successful solution deployments
- Ensure proper business value and customer/partner satisfaction
- Provide quality assurance over both sales opportunities and project delivery
- Make go/no-go decisions on technical approaches
- Engage and lead Microsoft and partner resources
Grow and mentor others
- Create and champion technical community
- Develop architect talent pipeline
- Recruit and mentor consultants and architects
Operational excellence and innovation
- Drive IP development and reuse initiatives
- Drive best practice, architectural awareness initiatives

Qualifications
- Must have a degree in Computer Science or Engineering or equivalent work experience.
- At least 10-12 years related technology experience.
- Work experience must involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
- Must have a proven record of delivering business value/consulting services for large enterprise customers
- Some business process and people management skills or related experience required.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills (written and verbal) connecting technology and business problems.
- Candidates will have attended Voice Ignite (or equivalent)
- Microsoft Certified Master for OCS, Cisco CCNA Voice or CCIE Voice and/or PBX vendor certifications are a BIG plus

SS:ES
777806

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1556969/155696915569692012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Poland - Non Location Specific, PL
Job ID: 779024-70174
Division: Services & Support


Premier Field Engineer - MS Exchange, FTE, Warsaw, Non Location Specific

Do you want to deliver a high quality customer and partner experience through timely and effective response and resolution to customers? Do you like providing strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements? Do you enjoy collaborating with internal groups and teams, partners, industry?

Through trusted advisor relationships and through the optimization and successful implementation of technology, Premier Field Engineers help to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft.

Team/ Department Mission:
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities:
Deliver proactive onsite support and knowledge transfer to the customer
Drive on preventing incidents during your customer visits
Deliver SKU services and customized workshops
Drive high customer satisfaction on reactive (GTSC) support incidents
Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge
Achieve high levels of customer satisfaction
Deliver technical workshops, presentations and documents
Maintain your accreditations
Collaborate with Microsoft teams to deliver a high quality service
Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution
Manage customer expectations and deliver a service in line with contractual obligations

Successful candidates would typically have one or more of these qualifications:
3-5 years of related experience
BA/BS degree
Face-to-face customer engagement skills
At least 2 years of experience in supporting Enterprise customers with MS Exchange Server
Excellent written, oral and presentation skills
Awareness of corporate environments and their business requirements
Experience and knowledge on the following is desirable :
o Experience with MS Windows 2003 and 2008 servers
o Experience with MS Exchange Server 2007 / 2010
o Understanding of the following technologies is desirable:
MS Cluster services, networking, AD, DNS, DHCP
Demonstrated aptitude for providing exceptional customer service
Strong team participant and involvement in team workload and activities
Integrity and honesty
Open and respectful with others
Willing to take on big challenges
Passion for customers, partners and technology
Accountable for commitments, results and quality
Self-critical, questioning and committed to personal excellence

Qualifications:
MCSE qualification or job experience.
Degree qualification or equivalent experience
ITIL/Service Management experience or 3rd level support experience.
Fluency in English and Polish
Communicative German Language skill - will be a huge asset

Special Requirements/Additional Information e.g. Language skills:
The majority of time will be spent on customer sites.
Therefore the following requirements are essential:
o Full driving license
o At least 4 days per week at customer site.
o Availability to work outside of business hours when required as agreed on before

EUR:MSPL:SMSG:EN

EUR:MSPL:SMSG:PL

]]>http://www.microsoft-careers.com/job/Poland-Non-Location-Specific-Premier-Field-Engineer-MS-Exchange-Job/1567699/156769915676992012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPoland - Non Location Specific, PLJob Category: Services & Consulting
Location: Kazakhstan - Non Location Specific, KZ
Job ID: 773264-70466
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1573045/157304515730452012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSKazakhstan - Non Location Specific, KZJob Category: Services & Consulting
Location: , , US
Job ID: 780404-71198
Division: Services & Support


Do you want to drive project management execution with top Services Professionals to solve complex problems for large enterprise customers? Do you like to foster and manage delivery relationships with enterprise customers and partners and provide oversight of multi-phased, complex solution concepts? Do you enjoy delivering professional consulting services and reaping the rewards of a satisfied customer?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Services Program Manager (PgM) is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services Program Manager supports the Engagement Manager (EM) in the areas of delivery engagement quality and customer satisfaction. The PgM:
- Delivers engagements within the constraints of schedule, features/functionality, and budget.
- Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
- Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the program and project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
- Executes established (as mutually agreed to) policies and procedures for the program, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
- Manages (as mutually agreed) Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a program or project.
- Maintains the Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Program and Project Schedule.
- Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established program or project protocol.
- Collects, reviews and publishes program and project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
- Follows the principles of the Microsoft Solutions Framework (MSF), the Microsoft Operations Framework (MOF) and the current Services methodology (MSDM) in project delivery

Qualifications:
- BA or Master’s degree
- 10+ years of related experience
- Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
- Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications (as and if applicable)

SS:ES
780404

]]>http://www.microsoft-careers.com/job/Program-Manager-Job/1606882/160688216068822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: South Africa - Non Location Specific, ZA
Job ID: 780376-71239
Division: Services & Support


PFE Dynamics CRM

Title: Premier Field Engineer

Summary
Global PFE Mission Statement
Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Customer Service and Support (CSS), PFE partners with Commercial Technical Support and Enterprise Services to strengthen the Microsoft Services Field Engineering capability worldwide.

Purpose:
Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. We work with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with Microsoft best practices. When things do go wrong we provide rapid on site expertise to resolve critical situations
Premier Field Engineering (PFE) delivers onsite and dedicated services for Microsoft’s Premier customers around the world.
Responsibilities will include

•Onsite proactive and reactive services to our Premier customers
•Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks)
•Long term engagements with Dedicated Support Engineering
•75% Travel throughout EMEA
•Services delivered by highly skilled engineers with deep technical expertise.

Requirements should include

•Ideal candidate would have 2+ years experience with the Microsoft Dynamics CRM product.
•Microsoft Certified Business Management Solutions Professional - Installation and Deployment for Microsoft Dynamics CRM 4.0 certification preferred but not required at hire; will be expected to be completed within 12 months of hire.
•Dynamics CRM Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting Dynamics CRM systems, ideally in multiple industries
•Microsoft accreditation in SQL and or SharePoint preferred
•Development experience preferred.

Competencies

Competent in the following areas:
•Experience in the enterprise customer arena
•Face-to-face customer engagement skills
•Excellent written, oral and presentation skills
•Troubleshooting knowledge & skills
•Good understanding of ITIL/Service Management

We need individuals that:

•Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

•Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

•Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

•Enjoy team work, and actively contribute to their peer group as well as our customer account teams.

•Communicate at various levels from CIO to the technical staff on the ground.

]]>http://www.microsoft-careers.com/job/PFE-Dynamics-CRM-South-Africa-Job/1607175/160717516071752012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSouth Africa - Non Location Specific, ZAJob Category: Customer Service & Support
Location: , , US
Job ID: 780525-71306
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server

Preferred Location: Houston.
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.

Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should posses a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SharePoint-Job/1611819/161181916118192012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Sweden - Non Location Specific, SE
Job ID: 773264-70463
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/Sweden-Non-Location-Specific-CoE-Dynamics-CRM-Architect-Job/1573042/157304215730422012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSweden - Non Location Specific, SEJob Category: Legal & Corporate Affairs
Location: Cameroon - Non Location Specific, CM
Job ID: 769135-64472
Division: Legal & Corporate Affairs


Commercial Attorney
LCA China commercial team has an immediate opening for an experienced transactional lawyer with a strong desire to apply his/her skills to the fast growing and challenging Microsoft China sales & marketing business in China.
Microsoft China is Microsoft Corporation wholly owned subsidiary in China. It has been 18 years since Microsoft had its presence in China in 1992. And now there are more than 3000 regular employees working in 21 offices in China.
This position will be based in Beijing, China.
Primary Responsibilities:
1. Support entertainment and hardware organization business in China, including sales& marketing and product development activities on the matters including HR, product development, transactions, distribution, compliance and anti-trust.
2. Support regional offices in China on their business, marketing activities, commercial transactions, operations, HRs and compliance.
3. Support HR issues arouse from the sales & marketing groups of Microsoft China.
4. Structure, draft, and negotiate a variety of legal document, including contracts, Memorandum of Understandings, licensing agreements.
5. Negotiate and close transactions by working together with the attorneys who are supporting the business groups based in Beijing head office.
6. Provide local law advice to Redmond BG attorneys and global WSG Redmond attorneys.
7. Drive greater internal efficiencies for both legal and business groups through the development or redesign of legal support processes, licensing programs, template licensing documents, and Microsoft technologies.

8. Plan, design, create and deliver legal training to clients and colleagues.

9. Serve as a trusted advisor and strategic thought leader across S&M and LCA.
Candidates should have the following qualifications:
J.D. or equivalent degree and excellent academic credentials
Minimum of 10 years of experience supporting complex commercial legal issues and transaction attorney, with top law firm and/or relevant in-house experience in multinational companies.
Desire to work as part of a team, and with the ability to lead and motivate others and to facilitate problem solving.
Excellent oral and written communication skills and the ability to communicate and collaborate effectively across a large number of diverse internal groups, teams and divisions.
Demonstrated business savvy with the ability to work successfully with high level business clients and to evaluate and accept appropriate risk-taking to protect shareholder value. Executive level briefing and training experience, and the ability to focus on customers and business simplicity, is necessary.
Detail- and results-oriented, with outstanding organizational and analytical skills.
Experience with intellectual property, competition, HR and internet law issues.
Demonstrated ability to work efficiently, meet demanding deadlines and balance multiple tasks in a fast-paced environment.
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/COMMERCIAL-ATTORNEY-SMSG-Beijing-Job/1466452/146645214664522012-06-15MicrosoftLegal & Corporate Affairsfull-timeUSDstarting0BSCameroon - Non Location Specific, CMJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775081-67148
Division: Online Services Division

Group: Search Technology Center Asia (STCA)
Positions: Principal SDE/Principal DEV Manager

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

Why STCA?

STCA offers great opportunities and challenges for people at various stages of their careers and in different engineering disciplines
STCA is made up of a team of dedicated leader and technical contributors passionate about delivering the best search experience for Microsoft customers in China and around the world
STCA works on a diverse set of projects ranging from ownership for Search in China to enhancing the global search platforms
At STCA we have the opportunity to work with world class researchers from MSR Asia and collaborate with world class developers in the US and the rest of the world

Roles and Responsibilities:

You will lead a team of talented and highly motivated SDEs, working with Research, PM, and Test teams to design, develop, and deliver quality features. You will also act as bridge between our product team and researchers in Microsoft Research groups around the world. And meanwhile, you should manage a great team with members those who are great talents in China market.

You must have a passion for taking on the toughest technical challenges, solving hard problems together with your team. Understand the Search products from end to end, Identify areas for major improvements to search products and develop the algorithms to make those improvements real. Measure, interpret, and learn from the results of ongoing testing to make the product even better.

Qualifications:
The Search Technology Center Asia has multiple openings for talented professionals in software development, testing, and program management disciplines. An ideal candidate must feel comfortable operating within a fast moving research and development team. You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, programming, and testing skills. and a minimum of 8 years of experiences in delivering software solutions. You should be self-motivated and self-directed and able to collaborate and mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important. Knowledge and experiences in machine learning, information retrieval, data mining, networking, and distributed systems are a plus. Chinese language skills are a strong plus. These positions are located in Beijing, China.

You should have 8+ years of strong expertise in search or similar areas; 4+ years of work experience leading a team; an advanced degree in Computer Science or closely related field; and great intuition and ability to “make sense of the numbers.”
You should be self-motivated and self-directed and able to mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important. And demonstrated management skills and the better the ability to build up a fast growing team are required.

Knowledge and experience in any of the following areas is strong plus: C/C++ coding, Asia Language Internet Search, Information Retrieval, Data Mining, Natural Language Processing, Machine Learning, strong understanding of the search ecosystem and marketplace along with technology, experience writing code in production systems at large scale.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Principal-Development-Manager-Search-Technology-Center-Asia-Beijing-Job/1514323/151432315143232012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: Kuala Lumpur, MY
Job ID: 775990-67790
Division: Sales


Workgroup Purpose
The Mid Market workgroup manages the Medium Business Segment to maximize revenue and revenue growth, and customer and partner satisfaction. This includes demand creation, sales force planning and opportunity pipeline management. The team oversees the Customer Relationship Marketing execution for New and Existing Customers and ensures Customers retention and nurturing.

Job Purpose
The LOM is responsible for managing Large Opportunities (LO's). These LOs will typically be created either by the Telesales team or by a Partner and will involve revenue >$50k and/or complex infrastructure, MBS products, competitive situations, license compliance situations, EA or complex solutions involving Server and solution selling. The LOM will engage with both customers and Partners to ensure that the LO in managed in the correct way through to closure. The LOM is “partner independent” and will recommend the best partner for the customer environment working with other MM resources to do this (PAM, PEM, MBS SSS, BPA). It is expected that a substantial proportion of the LOM’s time is customer facing.


Managing LOs created and handed over by Telesales or Partners through to closure
Manage large opportunities (>$50k) so that we close the revenue within agreed timeframe and the customer is satisfied with the sales process - showing the customer Microsoft “skin in the game”
Manage competitive sales situations and engage the right resource to win the deal for Microsoft.
Manage complex opportunities where Server and/or ISV solutions are involved based on our platform, or there is a large desktop rollout planned.
Manage larger (>$50k) license compliance issues where necessary.
Manage EA and complex license renewals

In all of the situations above the LOM must work with other resources in the MM team and also across the organization so that customer and partner satisfaction are maximized. Within the MM team the LOM must ensure that the customer is not “touched” by many points of contact from Microsoft - this is demonstrating clear ownership and engaging other resources where necessary and in agreement with the customer. These resources could be BPA, MBS SSS and Partners.
Managing is based on an opportunistic model NOT a customer Account Management model. This means that clear expectations must be set with the customer up front. Opportunity management means that the opportunity is “owned” by the LOM from the moment of hand off from TS or Partner through to closure of the opportunity - the point at which the customer purchases licenses from Microsoft.

Managing relationships between LOM customers and Partners
Ensure that the LO customer is assigned the right Partner to assist them in their project and liaise with the relevant PAM and/or PEM to make sure this relationship works. Where the customer chooses a non-managed Partner the LOM is expected to work with the partner to make sure they provide the right support for the customer and have access to the right tools from Microsoft to do their job. Where necessary the LOM may engage the PEM/PAM to recruit the non-managed Partner.

Administrative
§ Utilize CRM tools (Siebel, etc.)
§ Attend meetings, trainings, airlifts, summits, conference calls
§ Month end reporting


Experience
The ideal candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 5 years relevant sales experience in medium complex customer account environments. Candidate must have a history of successful and proven performance working with companies, dealing with CXO level, and consistently exceeding objectives.

Min degree in Business, marketing or computer-related

Knowledge, Skills, and Abilities
§ Keen understanding of consultative solution selling skills, knowledge of service industry, and high medium business acumen a must.
§ Successful and proven performance in leveraged sales or business development.
§ Teamwork and communication skills are critical, particularly in matrix management organization
§ Knowledge of Microsoft’s products & channel model

]]>http://www.microsoft-careers.com/job/Kuala-Lumpur-Large-Opportunity-Manager-%28LOM%29-Job/1523797/152379715237972012-06-15MicrosoftSalesfull-timeUSDstarting0BSKuala Lumpur, MYJob Category: Sales
Location: Kuala Lumpur, MY
Job ID: 777215-68671
Division: Sales


The Academic Account Sales role is an important pivot to the overall relationship Microsoft has with its Academic customers. The incumbent needs an excellent grasp of the business workings of the channel and direct sales models as well as good overall business acumen.

Roles & Responsibilities:

· Responsible for achieving and maximizing revenue in relevant accounts as per plan
· Forecast revenue and develop strategies to minimize any shortfalls for relevant accounts.
· Provide sales expertise on logistical practicalities and customer perceptions in development stages of subsidiary marketing and sales programs to optimize effectiveness
· Responsible for establishing and maintaining regular dialogue with senior management of key accounts and partners
· Identify, plan and implement reaction to competitive activity as identified through relationships with key accounts and partners. Responsible for feeding back information to subsidiary management on competitive activity
· Develop and implement plans to effectively leverage Solution Provider Program in support of key accounts
· Liaise with appropriate Marketing Groups, other sales staff and Microsoft Consulting Services to contribute to the planning of programs, meetings and events

Position’s Requirements:

· 5-8 years strong sales experience, with a proven track record of selling into the Public Sector
· In depth knowledge of the Malaysian Public Sector structure and organization
· Results-oriented individual with passion and drive for the role
· Ability to work in uncertain situations or with a lack of information and able to respond flexibly to changes
· Strong organizational agility with the ability to drive sales effectiveness by integrating with other Microsoft Teams
· Strong customer focus, with the ability to manage multiple accounts
· Knowledge of the major issues facing the IT industry and the developments in a range of technologies
· Ability to forecast business accurately
· Strong communication and interpersonal skills
· Degree in a relevant discipline

]]>http://www.microsoft-careers.com/job/Kuala-Lumpur-Academic-Lead-&-APM-Job/1542182/154218215421822012-06-15MicrosoftSalesfull-timeUSDstarting0BSKuala Lumpur, MYJob Category: Software Engineering: Development
Location: San Francisco, CA, US
Job ID: 765044-53453
Division: Online Services Division


Millions of people interact with the Bing search engine every day, and even small improvements to the core search results lead directly to large numbers of people connecting with information they never would have found otherwise.

The Bing team in San Francisco works at the core of the Bing stack: driving and redefining the technology that produces “captions” or summaries for search results. What can you show the user in a small amount of space that will be maximally informative? This problem ends up touching on a wide variety of disciplines (statistics, information retrieval, natural language processing, machine learning, and user interaction research).

As a member of the Captions Platform team, you will write high performance, well-structured C++ code that creates captions as a critical-path component of the Bing search service. You will optimize the existing code so that it can support increasingly sophisticated captioning algorithms while staying within strict response-time budgets. Finally, in collaboration with user experience designers, you will implement novel end-to-end captions features to break new ground in search results presentation and visibly differentiate Bing captions.

Qualifications:

o Excellent communication skills and the ability to work with developers in other teams
o Strong quantitative and analytical skills
o At least two years of experience in industrial software development
o Strong C++ coding and object oriented design skills, with an emphasis on modern C++
o A BS or MS in Computer Science, Statistics, Engineering, Mathematics, or one of hard sciences
o Bonuses: experience in web search and/or performance optimization

O:Bing
Bingnd
XBNGXDV:NIDR*LI


]]>http://www.microsoft-careers.com/job/San-Francisco-Software-Development-Engineer-II-BING-Job-CA-94101/1419222/141922214192222012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSan Francisco, CA, US
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/San-Francisco-Premier-Field-Engineer-CA-94101/1057652/105765210576522012-06-15Microsoftfull-timeUSDstarting0BSSan Francisco, CAJob Category: Sales
Location: Philippines - Non Location Specific, PH
Job ID: 781219-71728
Division: Sales

Position Title: Large Opportunity Manager - CTM
Location: Philippines

Would you like to have an impact on one of the fastest growing SMSG segments for Microsoft? The SMSP Corporate Accounts segment represents a significant opportunity for Microsoft to become the market leader in revenue, share and customer satisfaction. This role requires outstanding sales and business leaders who want to make an impact.
As a Corporate Accounts Opportunity Manager, you will lead the sales process for Strategic / high value opportunities, working with customers and partners, driving deals to closure. Your actions will have immediate results on Microsoft’s revenue, market share and customer & partner satisfaction. Your key responsibilities will include:

* (Strategy) Strategic Opportunity Sales Plan - proactively drive the planning and orchestration of key strategic opportunities in assigned territories to meet scorecard and revenue goals. Align resource investments (specialist, partner, BIF, etc.), ensure sales pipeline is full, and scorecard strategies with identified territory revenue opportunity are identified. Identify strategies to take share from Microsoft’s top competitors, including: Google, Oracle, Open Source/Linux, Salesforce.com, VMWare. This planning will produce an Opportunity Map with prioritized strategies and approaches to focus efforts to achieve operational and sales goals faster.
* (Working with Others) Collaboration - taking ownership for driving Microsoft towards trusted advisor status with partners and customers and building relationships with key executives. Fostering relationships internally in Microsoft and externally with partners and customers, coaching internal teams and partners on key Microsoft offerings including EA, EAP, ECI, and Online Services. Collaborating with internal teams & partners to maximize opportunities and drive velocity in customer engagements. Co-sell with partners, coaching them throughout the sales cycle, and enabling them to represent Microsoft to mid-market customers.
* (Execution) Opportunity Management - Own execution of large opportunities that are valued over $100K USD ($50K USD for emerging markets) or strategic sales efforts in assigned territories through closure for Commercial and Public Sector customers. Partner with Inside Sales & Marketing counterparts to engage top net new annuity targets, qualify opportunities, and ensure healthy sales pipeline. Ensure internal and external resources are engaged appropriately, co-selling with partners, and using sales excellence techniques to ensure all opportunities are tracked in pipeline management tools through to closure and conducting win/loss reviews. Evangelize Microsoft’s innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions. Introduce Software Asset Management to customers and uncover any Unlicensed PCs. Uncover Dynamics cross-sell opportunities to increase Revenue per Socket per Account. Support CPE initiatives within your assigned account list Maintain accurate pipeline & forecast.

Requirements:
* Bachelor’s Degree (B.S./B.A.)
* 5 - 8 years of related experience
* MBA preferred

Knowledge, Skills, and Abilities:
Translating technology into business value across a wide variety of solutions (UC, BI, CRM/xRM, IT desktop/systems management, IT Security, business process automation). Resource management to ensure target ROI on sales engagement. Strategic negotiations.

]]>http://www.microsoft-careers.com/job/Large-Opportunity-Manager-CTM-Job/1647617/164761716476172012-06-15MicrosoftSalesfull-timeUSDstarting0BSPhilippines - Non Location Specific, PHJob Category: Services & Consulting
Location: Kuwait - Non Location Specific, KW
Job ID: 782836-72865
Division: (Not Division Specific)


Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement

The Service Delivery Manager (SDM) provides support delivery management of Premier issues and services designed to improve customer IT operational health in assigned account(s)
The SDM:
- Is the trusted advisor to the account’s Customer Support Manager (CSM) and the Microsoft owner of the customers IT operational health
- Manages support delivery on reactive incidents provided by Microsoft CSS
- Knowledgeable on a wide range of Microsoft technology with industry recognized IT Operations certification
- Maintains Support Delivery Plans that capture situation and analysis for IT Health improvement - also used by sales opportunities and renewal
- Manages the delivery and follow-up of proactive support designed to reduce reactive support cases and costs

The value the SDM brings to the customer is successful operation, and hence realization of value, of Microsoft products. The value the SDM brings to Microsoft is increased customer satisfaction, reduced support costs, and awareness needed around product improvements.

The Service Delivery Manager is the only long term, relationship based, customer facing support role.

Qualifications
3-5 years related experience.
BA/BS degree in Computer Science, Engineering.
Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Boundary Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise , Value Selling.
Training and certification in ITIL Foundation Certificate - required.

]]>http://www.microsoft-careers.com/job/Kuwait-Non-Location-Specific-SDM-Kuwait-Job/1672460/167246016724602012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSKuwait - Non Location Specific, KWJob Category: Customer Service & Support
Location: San Francisco, CA, US
Job ID: 760372-45586
Division: Services & Support

PREMIER FIELD ENGINEER - SharePoint Technologies and Products
Location: SanFrancisco, CA or Samammish, WA



The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired. US Citizenship Required.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/San-Francisco-PREMIER-FIELD-ENGINEER-SharePoint-Job-CA-94101/1346050/134605013460502012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Software Engineering: Program Management
Location: San Francisco, CA, US
Job ID: 781965-72265
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Bing Relevance team in the San Francisco Bay Area is looking for a Lead Program Manager to lead a team of high caliber feature PMs working to make Bing far and away the most relevant search engine on the web. Using technology and expertise both homegrown and evolved from Microsoft’s acquisition of Powerset, the team is responsible for generating the ideal caption for billions of web documents in order to help answer a user’s question, and better inform their clicks. With platform, Natural Language Processing (NLP) and metrics responsibilities, the team is responsible for driving improvements that are visible on every Bing search results page. The ideal candidate will have a background in Search, with expertise in data mining, relevance work, and familiarity with the foundational concepts of machine learning and relevance measurement.

Cross-team coordination is an essential part of this role, as the work involves coordinating features that span across several teams and geographic locations. You will be the onsite leader for the team in the San Francisco Bay Area, and should expect to travel to Bellevue, WA approximately every other week.

As the leader of this team, you will be responsible for helping to define our strategy for improving the search experience, building the metrics and deliverables for each feature, working with our development teams to drive the feature to completion, and ensuring that your teams' features are performing as expected.

Required
- 5+ years of experience as a program manager or lead developer in a software company
- Proven record of shipping features that span multiple teams
- Facility with a modern scripting language (Python, Ruby, R, etc.)
- Experience with data analytics, metrics or analysis of large data sets
- Experience managing a team in a lead position

Bonus
- An MS in CS, Statistics, or the Equivalent
- Experience with large-scale data mining, for example with Hadoop
- Exposure to user studies and evaluating judgment quality
- Proficient with basic statistics

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
BINGBC
XBNGXPM:BACH*LI

]]>http://www.microsoft-careers.com/job/San-Francisco-Program-Manager%2C-Pricipal-BING-%28781965%29-Job-CA-94101/1657979/165797916579792012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Research
Location: Mountain View, CA, US
Job ID: 794308-80983
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights.

The Revenue and Relevance team for Microsoft’s Online Search Advertising Team is seeking an outstanding Scientist. A successful candidate will have strong research/science experience in the online services world. Strong experience with relevance modeling, coding, and click prediction.

Qualifications include:

•3+ years of experience with online advertising and analyzing marketplace data and strategy.
•5+ years of strong research/science experience in the online services world.
•5 + years of strong experience with relevance modeling, coding, and click prediction.
•PhD in Electrical Engineering, Computer Science, or equivalent and
•5+ years experience in relevance, AI, ranking, indexing machine learning, data mining, natural language processing, web search relevance and ranking


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:MA
XADSXDV:EUSA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Senior-Scientist-AdCenter-794308-Job-CA-94035/1882418/188241818824182012-06-15MicrosoftResearchfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 785847-74614
Division: Interactive Entertainment Business


Senior Software Engineer, Data Acquisition Team

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

In holiday 2011, Xbox shipped the capability for customers to search for content first and pick the provider next; unique to the industry and competitors like iOS. We are continuing down that path, with big goals on scale - amount of content, number of partners, and other key metrics. We are looking for a passionate and talented software engineer to join the data acquisition team. As part of the team you will be working on bringing the broadest variety of video content and related data available from the Internet and TV. You will play a key role in evolving the infrastructure that brings together large scale searchable index of videos on a continuous basis and take it to the next level to support Xbox content ecosystem. We work in an agile, collaborative startup environment and engineers will have the opportunity to have direct impact on the business.

Requirements:
•At least 5+ years of experience in web crawling, scraping and data parsing
•Strong knowledge of HTML, JavaScript and Web technologies in general
•Strong knowledge of Perl or Python
•Experience with large scale data processing applications
•Experience in relational databases (Postgres, SQL Server or similar)
•Excellent understanding of regular expressions
•Experience with unit/regression testing

Preferred:
•B.S. or M.S. in Computer Science, math or Physics
•Knowledge in Distributed system development
•Experience in Big Table or Hbase is a plus


J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Senior-Software-Development-Engineer-%28SDE%29-Job-CA-94035/1733889/173388917338892012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: Tokyo, JP
Job ID: 775815-67689
Division: Services & Support

Role Purpose:

The Partner Technology Manager (PTM) is responsible for managing the technical sales engagement between Microsoft and our largest PC OEMs in Japan. As the PTM you are responsible for setting and executing technical strategy with the OEMs based on Microsoft platforms and technologies. You will build deep relationships with our OEMs that scale from Senior Vice Presidents down to hardware and software engineers and establish a trusted advisor status enabling you to impact product roadmaps to align with Microsoft strategy.


Key Responsibilities:

- Assist with development & management of the OEM partner strategy
- Execute design in/wins per the Fiscal Year target to drive Windows adoption and ensure Microsoft product/technology readiness
- Technical engagement management (Technical Account Plans, Quarterly Technical Reviews, Windows Planning Engagement)
- Local relationship management - become the trusted technical advisor for assigned partners
- Partner education (Whitepapers, presentations, formal training and instruction, Microsoft technologies)
- Microsoft product team liaison


Message from the Manager:

The Partner Technology Manager position is a great role to expand your career in due to its high visibility internally at Microsoft.
In addition to partnering deeply with our OEMs in Japan, you will work closely with Microsoft internal partners including the Account and Marketing Managers for your OEMs, counterparts in Redmond, as well as various Microsoft business groups including Windows, Windows Phone, Office and Interactive Entertainment & Business (IEB).
Best of all - you will get access to the latest and greatest new PC technologies before they even come to market!


Required Qualifications:

- Bachelor degree in Electrical Engineering, Computer Science or related discipline or equivalent experience. Advanced degrees are a plus.
- Minimum 8 years of industry experience related to systems engineering and product development (HW or SW).
- Former Technical Account Management or Pre-sales Experience is highly preferred
- Outstanding written and verbal communication skills (Japanese + English)
- Strong background in Operating System concepts including knowledge, a good understanding of the client PC market place and new technologies and trends in the client PC space.
- Must be able to present Microsoft technologies to customers and large audiences.
- Some international travel required to the US and China.


Location: Tokyo (Shinagawa)

Microsoft is an equal opportunity employer and supports workforce diversity.



]]>http://www.microsoft-careers.com/job/Tokyo-PARTNER-TECHNOLOGY-MANAGER-Job/1521989/152198915219892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTokyo, JP Bring your ideas, your energy.
At Microsoft we’ll give you the opportunity to realize your potential as part of our Sales & Marketing Team!

As the steward of Microsoft's global image, our central marketing organization informs, inspires, and drives all aspects of marketing and communications management at the company—across all businesses, products, and locations around the world. What could be better than helping a customer discover a technology or service that solves a pressing business problem?

How about a sales role? Imagine helping people discover the right technology to make their lives easier, richer, and more rewarding. It's an exhilarating experience—one you can have every day when you're in a sales position at Microsoft. We depend on thousands of highly talented people like you to keep our business growing in the more than 100 countries we serve. Sales professionals, technical evangelists, inside sales, account managers, strategic thinkers, product visionaries, extroverts, and road warriors are just some of the incredible people we seek to keep us number one in the world. Are you one of them?


Here are some examples on the background/qualifications we are seeking:
- Degree in Information Technology / Computer Science degree and at least five years of product marketing experience in IT industry. Master’s degree preferred.

- At least 5-8 years of working experience in managing and leading marketing or sales team.

- Knowledge of Microsoft’s Products formal training in project management is preferred.

- Possess excellent leadership skill and communication (verbal and written) and interpersonal skills, as well as the ability to analyze and interpret market research and financial data.

- Effective market strategist with the ability to understand and articulate key opportunities for Microsoft Products and related applications. Possess initiative, self-motivated, creative and innovative individual.

- Positions available in most major cities

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!.

Follow us on Twitter! Click Here

Follow us on Facebook! Click Here
]]>http://www.microsoft-careers.com/job/Seattle-Cloud-Sales-or-Marketing-Professionals-WA-98101/1315732/131573213157322012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 777302-68993
Division: Online Services Division


The Bing Autopilot team designs and builds the software infrastructure that powers hundreds of thousands servers across datacenters around the globe and provides core infrastructure services for a variety of online applications. There is a lot of excitement about Bing and we need additional strong talent in Autopilot to drive our services to next level of success.

Specifically, we are looking for people who enjoy security aspects of running a very large web service. If you like operating in a nimble, startup-like environment where you get to wear many hats at the same time, enjoy writing a lot of readable, well-architected, and high-quality code, have an interest in security, and are a great computer scientist, we’ve got a job for you!

A successful candidate would be a principal member of the team capable of formulating a strategy in his or her area, and then going and executing on it. The level of impact is huge - our work affects hundreds of Bing developers daily, and so ability to interact and influence people across the organization as well as organization's engineering leadership is key to success.

Qualifications:
At least 10 years designing, implementing, and launching commercial software product or web service, ideally through multiple release cycles.

Significant experience in systems side of software development: for example, highly scalable infrastructure, operating system kernels, distributed systems, database engines, computer graphics, software security, etc.

Excellent working knowledge of C or C++. At least 5 years of experience writing non-managed code. Thorough understanding of computer architecture, memory models, and algorithms design.

Great design skills. Proven ability to create componentized, well-architected software products.

Great problem-solving skills.

Passion for software security.

Excellent communication skills.

Leadership with and without authority. Ability and willingness to make people around you better.

Successful candidate must have taken a successful commercial project through multiple release cycle.

A baccalaureate level education in Computer Science, Physics, Mathematics, or Engineering is required, magisterial is preferred.

Candidates with experience working outside Microsoft are strongly encouraged to apply.

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:Bing
BingCB
XBNGXDV:COBU*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Principal-BING-Job-WA-98004/1546000/154600015460002012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Finance
Location: Bellevue, WA, US
Job ID: 778757-71302
Division: Online Services Division


Business Overview
Online advertising is a rapidly growing area, driven by increasing consumer engagement with online media, growth in e-commerce, and improved ROI from online advertising products. The Online Services Division (OSD) of Microsoft is a leader in the industry that’s well positioned to capitalize on market opportunities, including search, display, communications and advertising platforms. The broad range of OSD products includes Bing, MSN, Mobile, and Microsoft Advertising solutions.

Our search engine Bing has consistently increased market share in the US since launch and has completed the first stage of the Search Alliance implementation with Yahoo, providing paid and algorithmic search results to Yahoo’s North American based search queries. Microsoft and Nokia also recently announced a comprehensive partnership in the mobile ecosystem, with Bing being the provider of search services across all of Nokia’s devices and services.

Microsoft Advertising is responsible for Search monetization of Bing/Yahoo traffic and Display monetization of MSFT Content and partner properties (e.g. MSN, WL, Xbox Live, Skype). Microsoft Advertising determines the competitive feature set for the ad platform, the strategy and structure of the sales channel, and the framework/operating practices around yield optimization. It manages the P&L’s that optimize the investment in advertiser platforms and sales channels to create long-term shareholder value.

Job Summary
OSD Finance is looking for a talented finance professional to play an important role within the division’s Display advertising business. The Business Analyst Manager position offers opportunities to deliver high impact, business insights at an important time in the evolution of our global advertising business. The successful candidate will have a passion for (1) delivering insights that help drive better business decisions, (2) anticipating financial opportunities and risks, and providing innovative and actionable recommendations, (3) effectively collaborating with cross-functional teams in a fast-paced environment

Key Responsibilities
Develop and maintain management reporting of key performance metrics, and deliver insights that enable the Display advertising team to make better strategic and operational decisions. Review financial results and present them to management.
Execute planning, budgeting and forecasting processes, including quarterly forecasts, and annual and long range plans. Coordinate and collaborate with cross-functional stakeholders to deliver plans that optimally balance business growth and financial management.
Analyze growth opportunities, including partnerships, business models, and products. Develop financial models and analytical frameworks that encompass understanding of risk and return, and sensitivity analysis.
Perform market and competitive analysis, including market sizing and share forecasting
Provide input into and/or implement accounting policies and procedures to ensure that appropriate business controls are established and operating effectively.

Qualifications
Bachelor’s degree required. MBA preferred.
5+ years of progressive financial planning and analysis or related experience.
Online media experience is desirable
Detail oriented yet also able to think ‘big picture’ and understand the key trends and levers that impact a business.
Excellent verbal and written communication skills
Self-starter who can effectively manage competing priorities, and work collaboratively with and through others

XBNGXFN:MYMA*LI AFOREQ FINREQ O:Bing MYMAREQ 778757

]]>http://www.microsoft-careers.com/job/Bellevue-Business-Analyst-Manager-Online-Services-Division-Finance-778757-Job-WA-98004/1611865/161186516118652012-06-15MicrosoftFinancefull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 783909-73594
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is focused on growing its share of this market by providing the advertising industry with a world-class online advertising platform and service across many mediums (such as Search, Content, Local, Video, Mobile, Xbox and so on) that will create the best experiences for users, advertisers, and publishers. The Ad Platform team is at the forefront of this vision, making it one of the most strategic and growing teams at Microsoft.

BI (Business Intelligence) & Billing Platform team within the Ad Platform organization has been chartered to provide the BEST BI and Billing experience for our customers, including internal decision makers, by providing rich, consistent and timely information. A big part of this charter is to build a scalable and reliable infrastructure for the Data Platform, and to build a rich set of applications on top of the Platform.

Are you interested in making Microsoft Online Advertising better, and be a part of this fast growing business? We are offering a unique opportunity for an experienced, accomplished leader to step in and help build a world class test team, and ensure that our Data Platform infrastructure and applications meet the highest standards of quality.

We are looking for a Test Manager who is passionate about the technology, winning in the market place, and growing a strong team.

As a Manager, you will be managing a talented group of test leads and SDETs and helping us rapidly grow a very strong test team. You will hire, mentor, manage and grow a team of test engineers. You will work in a deep functional organization along with development, PM, Business & Operation teams to ensure your feature team meets the quality and release goals. You will drive innovations in test by building high quality test tools, test automation and breakthrough test technologies in the online services space.

Qualifications:

A successful candidate will have 7+ years of software development experience with 3+ years of broad testing experiences, and 5+ years of technical leadership and people management experience. You should have very strong technical skills, awesome leadership skills and a hands-on work ethic. You should have strong SQL, Analysis Services background, and have experiences in developing automation tools/infrastructure using C++ or C#. You should have highly effective written and oral communication skills, and the ability to influence all disciplines supporting the product within the team. Computer Science degree or equivalent experience is required.

This is a role in which you make your mark and make a different for Microsoft.

XADSXTS:BRCH*LI
O:MA

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-EngineerTest%2C-Manager-Ads-Platform-783909-Job-WA-98004/1703751/170375117037512012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 738993-28922
Division: Services & Support

Consultant - FIM/ADFS

Job Description:
We are actively hiring Consultants who have a powerful combination of advanced technology and strategic business acumen.
This person will be responsible for delivering architecture and implementation of Identity Management Solutions in various Enterprise environments. The ideal candidate should have at least 3-4 years’ experience with identity management solutions on the Microsoft platform (including Identity Lifecycle Manager (ILM), custom provisioning using VB or C within ILM, Active Directory Federation Services (ADFS 1.0 and 2.0 or equivalent application)) . Experience with non-Microsoft directory sync, password management and identity management solutions is a plus. An additional plus is experience in developing custom Management Agents and experience with Microsoft’s Business Productivity On-Line Suite (BPOS) cloud-services platform. This candidate should possess a solid working knowledge of Microsoft platforms and products including Windows 2003/2008/R2 Operating Systems and Active Directory. The successful candidate will be able to demonstrate a passion and proficiency for advanced Identity Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features.

CRITICAL SKILLS INCLUDE as many as possible of the following::
- Either ADFS 2.0 and/or Forefront Identity Manager 2010
- ILM 2007
- PKI and certificate lifecycle management
- Claims-based authentication
- Enabling SharePoint 2007/2010 federated access scenarios
- Experience with LDAP directories
- Demonstrated strong consulting skills including leading large, complex projects

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful and confident under pressure.
We are looking for experienced individuals to be located in the Western US to be a part of this exciting team. In addition, the position will require travel to other locations throughout the Continental US.

SS:ES
738993

]]>http://www.microsoft-careers.com/job/Consultant-Identity-Mgmt-Job/1034938/103493810349382012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 769161-64015
Division: Services & Support

This position can be located anywhere in the US.

Senior Consultant - Management Technologies (SMS/SCCM) focus .

This is an exciting opportunity to help define, build and grow a new high value service delivery capability.
Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business
skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by
mapping common customer business problems to reusable services focused on operational effectiveness and business
value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT
operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are
key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects.
Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in
all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer
solutions. To be credible he or she must have current and deep experience with operating and optimizing Microsoft Systems
Management Server (SMS) or Systems Center Configuration Manager (SCCM) in large enterprise networked computing
environments. The ideal candidate will also bring deep expertise with the Microsoft Operations Manager (MOM) or SCOM
products for monitoring a Microsoft infrastructure.

Knowledge of and passion for operations and the principles of Microsoft Operations Framework and ITIL is required.
The Consultant assists account teams to identify, pursue and close strategic business development opportunities while
continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering
executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for
inclusion in contracts and/or statements of work (SOW). In some cases Consultants may also assist in contract negotiations.
Consultants maintain product group relationships and may act as subject matter experts assisting service line management
in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective
strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high
customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated
skill in both crisis management and expectation management.

The successful candidate will be expected to become proficient in the MOF and ITIL process frameworks in order to map
customer business problems to reusable end-to-end process within 6 months of joining the team.
Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value,
security management, disaster recovery, and the value of process in an enterprise environment is also required.
In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of
customer support. Establish effective working relationships with the Microsoft business groups by working through
appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other
internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise
Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing
accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level
relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal
communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.
This position requires self motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound,
efficient, and secure Infrastructure environment with senior IT and Business leaders.

This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in
both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our
customers and business. Travel required is estimated to be 75%.

We are looking for experienced individuals anywhere in the USA to be a part of this exciting team.


SS:ES
769161

]]>http://www.microsoft-careers.com/job/Senior-Consultant-SCCM-Job/1451564/145156414515642012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: San Francisco, CA, US
Job ID: 788103-77163
Division: Services & Support

Premier Field Engineer - SCOM

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCOM effectively and understand the product configuration, flow and logging in detail. The candidate should understand fully the base OS and SCOM Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), SMS 2003, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows server Operating Systems, clustering, scripting e.g. VB or Powershell, SQL- both management and querying, WMI and IIS. Knowledge of the following would be advantageous: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred, but not required at hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/San-Francisco-PREMIER-FIELD-ENGINEER-SCOM-Job-CA-94101/1784877/178487717848772012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 787968-76306
Division: Sales


Are you looking for a challenging, but rewarding account/territory management role in SMS&P? Are you interested in the Corporate Accounts space and the opportunity to drive revenue growth and customer satisfaction? Are you able to build relationships and are you interested in growing new business in a high paced environment? If so, then being an Opportunity Manager (OM) in the Corporate Territory Managed (CTM) space is the right place for you!

Key Responsibilities

Strategic Opportunity Sales Plan - 20%
Lead Strategic Opportunity Sales Planning (territory & account planning) to grow revenue and meet scorecard targets in your territory.
Include strategies to win share from competitors: Google, Oracle, Open Source/Linux, Salesforce.com, and VMware.
Prioritized “Opportunity Map” w/ high value opportunities (Microsoft licensing agreements - EA, Select & Renewals) for New and Renew sales events.
Capture Customer Profile with every sales call to capture deployment state, competitive, info, etc.
Focus on key scenarios: Net New Platform Enterprise Agreements (EA), Renewals, Online Services, Attaching Core Microsoft products.

Collaboration - 20%
Drive Microsoft towards trusted advisor status with partners and customers and build relationships with key executives.
Foster relationships internally in Microsoft and externally with partners and customers, coaching internal teams and partners (in context of opportunity engagement) on key Microsoft offering.
Work with Partner Account Manager (PAM) to scale through the partner channel and engage in joint selling opportunities and drive opportunities to closure.

Opportunity Management - 60%
Own execution of large or strategic opportunities within assigned accounts through closure.
Work with internal resources as the decider for prioritization of opportunities and partner engagement.
Orchestrate partner and Microsoft resources to drive opportunities to closure; tracked via pipeline management systems.
Forecast opportunities for pipeline reviews and contribute to strategy to drive revenue and scorecard results.
Ensure 100 level proficiency on positioning Platform/Dynamics CRM solutions and Premier Support.
Evangelize Microsoft’s innovation roadmap by aligning customer business priorities to Microsoft value offerings, such as: How Microsoft Can Save Customers Money, Hosting Solutions, Software + Services Solutions, and Industry Solutions.
Validate customer & partner satisfaction throughout the sales cycle; conduct win/loss reviews.

]]>http://www.microsoft-careers.com/job/San-Francisco-TERRITORY-MANAGER-Job-CA-94101/1768667/176866717686672012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 771978-65617
Division: Services & Support


Microsoft Consulting Services is looking for a Senior Project Management Consultant (PjM).
Location: Ft. Meade, MD.

The ideal candidate will have a minimum of a four year degree (Computer Science or Technical degree preferred) and/or 10+ years of demonstrated corporate MIS experience or an equivalent combination of education and experience. Candidates must have excellent organization, communication, Project Management, negotiation and problem solving skills, and a proven understanding of corporate account business needs and knowledge of support industry. The role requires both deep project management experience in a consulting organization, and broad technology knowledge with the ability to facilitate the architecting of solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level business and technology decision maker discussions related to agility, business value, and end to end technology projects is also a must. PjM’s are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. PjM’s have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The PjM applies solid project management and leadership skills and experience in delivering projects on-time, within budget, and with high customer satisfaction. To be credible he or she must have current and deep experience with managing technology projects through all phases of a solution’s or application’s lifecycle in a consulting organization, with demonstrated expertise and proven abilities in risk management and mitigation, and business value or strategy consulting. The PjM helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, PjM’s must be effective in fostering executive level relationships. PjM’s help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases PjM’s will also assist in contract negotiations and engagement management.

PjM’s play a key role in employing and developing partners as part of the overall Microsoft services delivery model. PjM’s maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. They drive technical readiness around project management, particular products, solutions delivery and design best practices and go-to-markets offerings. They are also expected to participate in the mentoring of consultants and partner staff. PjM’s are able to deliver articulate and effective strategic presentations to audiences of all sizes. The PjM must have proven experience managing all aspects of technology projects from conception to production operations and support: scope, schedule, cost, risk, quality, customer expectations and satisfaction, team management (cross functional, cross organizational), and partner management. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction in a highly matrixed organization. The role requires a technically strong project manager who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance. . PMI's PMP certification is required. Working knowledge of MSF and Microsoft products is required. Preferred certifications will include MCSx, ITIL, CISSP, CCIE and//or ISSEP.
SS:PSS
771978

]]>http://www.microsoft-careers.com/job/Services-Project-Manager-Job/1485590/148559014855902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Vietnam - Non Location Specific, VN
Job ID: 773116-66612
Division: Sales


Microsoft Vietnam - The Opportunity

Microsoft Vietnam is a leader in the growing ICT sector in Vietnam. With offices in Hanoi and Ho Chi Minh and also responsible for the Cambodia market, Microsoft Vietnam has consistently invested in the community and people who support the development of technology in the country and region.
Historically, Microsoft Vietnam has invested millions of dollars over the past 10 plus years in developing and growing ICT skills and making a positive difference to the people of Vietnam and Cambodia. In 2011 Microsoft Vietnam approved new investment efforts to help accelerate the development of the market. Currently underway, these multi-year investments include a new office in Hanoi as well as additional resources to support the people, customers, and Microsoft partners in Vietnam realize their potential. It is a very exciting time to be a part of Microsoft Vietnam as we make a positive difference to the people and the communities we support.

Director - Sales

Role Responsibility
The subsidiary sales director drives strategy, high level engagement, and solution development across customer segments including governments, educational institutions, and other business entities in Vietnam and Cambodia. As a member of the senior leadership team of Microsoft Vietnam, the role is responsible for ensuring a well-orchestrated delivery of an end-to-end customer experience for all customers and partners within the business.
In order to achieve these goals, the sales leader must develop and execute a country-specific strategy based on national, regional, and institutional priorities. The strategy should leverage resources provided by Microsoft both locally, regionally, and internationally. The individual should be skilled in building and maintaining relationships with senior government, business, and education officials. The candidate should have good collaboration, listening, and learning skills. In addition the individual must be able to build credibility, and have experience in selling solutions within the marketplace. The leader needs to ensure execution of the enterprise sales model and processes, and create mutually beneficial business opportunities with partners.
Primary Job Function
Strategy
•As part of the senior leadership team of Microsoft the candidate must be able to collaborate with customers and partners to develop and sell custom solutions for large business and ICT opportunities
•Develop the partner ecosystem necessary to drive sales and deployment of solutions
•Lead the development, evolution, and execution of engagement strategy with Vietnam and Cambodia senior leaders and government
•Be a spokesperson for Microsoft in the countries and region
•Build best practices, learn from and share with region & corporate leaders

Sales
•Manage sales pipeline to achieve short- and long-term sales targets
•Orchestrate subsidiary pipeline review meetings
•Ensure predictable and consistent interactions with customers and partners
•Coach and mentor team members
•Collaborate with other segment leaders, marketing, human resource, and finance leaders to ensure proper development of resources

Requirements
•Related experience
•A university or college degree
•Candidates must have at least 5 years of practical experience in sales and sales management
•Proven track record in developing strategic customer relationships; with the ability to engender trust and respect from customers
•Ability to provide strategic leadership; with good decision-making, planning, and organizational skills
•Good people skills and the ability to lead, mentor, coach and develop people



]]>http://www.microsoft-careers.com/job/Sales-Director-Job/1502388/150238815023882012-06-15MicrosoftSalesfull-timeUSDstarting0BSVietnam - Non Location Specific, VNJob Category: Services & Consulting
Location: , , US
Job ID: 779295-70656
Division: Services & Support


Position Location: East Region

Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Database technologies in transactional and non-transactional uses (OLTP, OLAP, Big Data,)? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large, complex, and leading-edge projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.
The Consultant focused on Core Database must apply advanced analysis skills and experience in principals of installation, configuration, availability, recoverability, scalability, performance tuning, etc. to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large database and tier-1 and tier-2 type solutions. Understanding of competitive technologies (Oracle, Hadoop, DB2, MySQL, etc.) enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on non-Microsoft platforms. Advanced domain knowledge in one or more vertical industries is also an asset.
Expert level knowledge is required in assisting customers in envisioning, designing, planning, building and deploying (release, maintenance, monitoring) solutions including the following:
- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in .NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Familiarity with Massively Parallel Databases
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.
The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.
Travel is an integral part of this position as are high levels of recognition and visibility.

SS:ES
779295

]]>http://www.microsoft-careers.com/job/Consultant-Job/1596994/159699415969942012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Morocco - Non Location Specific, MA
Job ID: 775495-72547
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.

Start Date: ASAP
Location: Bucharest
Contract: Outsourced Employment Contract

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;


TECHNICAL REQUIREMENTS

Design, administration and/or support experience with Microsoft Exchange (5.5, 2000, 2003 or 2007)
Knowledge of Microsoft Exchange concepts like Mailbox Databases, Mail Routing, Virtual Servers, Address Books and Lists, Recipient Update Services, performance tuning and hardware design, Public Folders, migrations and interop between different Exchange versions, clustering, messaging protocols
Knowledge of Active Directory and TCP/IP Networking
Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions
Familiar with troubleshooting tools like ExBPA, Perfmon, Network tracing
Knowledge of messaging systems (Exchange competitors) eg: Lotus Notes, PostFix, QMail, etc


OTHER REQUIREMENTS:

Strong working knowledge of English and French (verbal and written) it’s a must;
Communication skills in international environment;
Willingness to improve technical skills and language skills;
Customer-oriented attitude.

JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Medical program
Lunch vouchers
Mobile phone and laptop
Competitive salary package

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Exchange-Support-Eng-French-Job/1667322/166732216673222012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMorocco - Non Location Specific, MAJob Category: Services & Consulting
Location: Canada - Non Location Specific, CA
Job ID: 761220-46050
Division: Services & Support

Premier Field Engineer (PFE) SCCM

Role Description
The Premier Field Engineer provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

Technical Qualifications
The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.
Required Skills
Solid understanding of standard client/server, Networking and Internet fundamentals
System Center Configuration Manager 2007 Infrastructure Design Experience in a medium to large environment
Superior knowledge and technical proficiency managing a Configuration Manager implementation in the client\server components and feature sets
Troubleshoot all aspects of Configuration Manager effectively and understand the product flow encompassing software distribution, patch management, operating system deployment and logging in detail
Configuration Manager Disaster Recovery planning and execution
SQL, IIS, WSUS, AD knowledge and troubleshooting skills as it pertains to Configuration Manager
Understand the fundamentals of WMI and how it is utilized by Configuration Manager
Preferred Skills
Scripting (e.g. VB or Powershell)
Clustering knowledge
Virtualization of OS and applications
Performance Monitoring
Experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired

Responsibilities
Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.

Professional Qualifications
Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French strongly preferred.
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.

Additional Notes
Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Tuition Reimbursement
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity
CA:SMSG

]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-Premier-Field-Engineer-%28PFE%29-SCCM-Job/1368113/136811313681132012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Services & Consulting
Location: , , US
Job ID: 777154-68734
Division: Services & Support


Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Windows and Desktop deployments as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience. The role requires an individual who is resourceful, confident under pressure, and is able to effectively deal with ambiguous and challenging working environments while developing superior customer value and satisfaction.
This position requires the following specific technical and professional background:
- Current and deep desktop deployment experience with Windows7, XP and Vista, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool.
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- A sound understanding of related technologies including System Center Configuration Manager, Active Directory, and the User State Migration Tool.
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities.
- Experience in desktop application deployment, including creating packages to install Office or other LOB corporate applications.
- Experience with Deploying and managing desktop virtualization technologies like App-V, MED-V, and the Microsoft VDI suite is a plus.
- Scripting experience
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 8 years technical consulting delivery experience in Windows related technologies. The ideal candidate will have expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation.
This position will require travel throughout the Continental US.
SS:ES
777154

]]>http://www.microsoft-careers.com/job/Consultant-Win-7-SCCM-Job/1542106/154210615421062012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 790564-78038
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace? Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement. The Senior Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include: * Providing customer guidance during product and services sales cycle * Playing a vital part in business strategy by providing internal practice management risk assessment * Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction * Growing the business through mentoring, talent pipeline development, and community evangelism * Driving operational excellence and innovation Qualifications: * Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred. * At least 10 years related IT experience. * Work experience should involve pre-sales support, risk management, technical consulting, solution design, project envisioning, planning, development, deployment, and management. * Must have a proven record of delivering business value lighthouse project environments. * Some business process and people management skills or related experience required. Role Specific Characteristics May Include * Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. * Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems. * Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
SS:ES
790564


]]>http://www.microsoft-careers.com/job/Washington-Principal-Architect-Washington-DC-Job-DC-20001/1799713/179971317997132012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 763400-69907
Division: Online Services Division


Bing is off to a great start since launch and is fast gaining momentum. The Bing Autopilot team designs and builds the software infrastructure that powers more than 100,000 servers across datacenters around the globe and provides core infrastructure services for a variety of online applications. There is a lot of excitement about Bing and we need additional strong talents in Autopilot to drive our services to next level of success.

We are building the next generation highly scalable and fully automated infrastructure for Bing and Online Service Division (OSD). We focus on utilizing the resources most efficiently in the data center, easing development and deployment of services, simplifying the monitoring, debugging, and troubleshooting of services, and optimizing reliability and performance. For example, autopilot dynamically allocates computing resources, automatically detects failures, repairs and recovers erroneous applications, manages the application deployment, and updates application data safely, quickly, and frequently. This is a fun and fast paced environment and a great opportunity to work on something highly strategic to Microsoft. We have very tough competition and there are a lot of challenges for us to tackle.

We are looking for a principal software design engineer to work on autopilot system to help advance the state of the art in datacenter management. The developer will work on core autopilot services to make our machine allocation dynamic and optimized. There are many competing demands for servers, and lots of interacting variables determining placement, such as network bandwidth, availability, and service loads. The sheer size of our data centers poses challenges on scalability, performance, and fault tolerance. They are interesting and intellectual stimulating problems. This is your opportunity to work on one of the most highly distributed computing systems anywhere on the planet. This is your opportunity to work on critical low-level, high-visibility infrastructure on which the entire search engine depends. This is a rare opportunity to build “the OS of Data Center”.

This is a fun and fast paced environment, where developers are empowered to innovate. This is a great opportunity to work on something highly strategic to Microsoft.

Candidates are expected to have following qualifications:
- Love to design and write great code
- With great technical passion, terrific problem-solving skills, drive for results, and ability to work independently
- Excellent communication and cross-team skills
- Fluent in C, C++, C#, or Java programming languages
- Significant experiences in one of the following areas: large scale internet applications, operating system kernels, distributed systems, client/server and multitier architecture, and asynchronous and multi-threaded programming.
- Minimum 8 year software development experiences

O:Bing
BingCB
XBNGXDV:COBU*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Principal-BING-Job-WA-98004/1560569/156056915605692012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Seattle, WA, US
Job ID: 759859-46840
Division: Sales


Assistant Store Manager

The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and identify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales

Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-as





]]>http://www.microsoft-careers.com/job/Seattle-Assistant-Store-Manager-Job-WA-98101/1374288/137428813742882012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, USRedmond Software Developer Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Redmond-Software-Developer-Jobs-WA-98101/1113576/111357611135762012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 793776-80538
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox LIVE, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox LIVE cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing! (This introduction will be included in your job description by default per your recruiter)

Do you get TV? Microsoft’s Interactive Entertainment Business wants you. We create award-winning IPTV solutions like Mediaroom as well as innovative TV experiences integrating multiple devices, including Kinect!
We’re looking for an experienced Senior Engineer to design, develop and maintain platforms for Microsoft television solutions, including Microsoft Mediaroom.

Three screens? It’s a start.

Qualifications:

•5+ years’ development experience including shipping software products
•Excellent C++ or C# coding and debugging skills
•Proficiency in Web technologies (HTML, CSS, JavaScript)
•BS in Computer Science or equivalent
•Mobile/embedded development experience is a plus

Come join our expanding team and help us build the future of TV.

What we offer:

•A chance to work on Mediaroom - the best IPTV solution in the world - delivering carrier-grade TV platform and services to operators and end-customers.
•A chance to work on a true 3-screens-and-a-cloud product.
•A chance to work with one of the best engineering teams in the industry.


J2WERPL1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer%2C-Senior-IEB-%28793776%29-Job-CA-94035/1866083/186608318660832012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Mountain View, CA, US
Job ID: 788547-76664
Division: Sales


The US Industry Technology Team has an opening for an opening for an Industry Technology Strategist (ITS) for the High Tech and Electronics Industry within the Manufacturing & Resources (M&R) Sector. The ITS is the lead technologist with understanding of industry and its related technologies including understanding industry trends and how they translate to MS opportunity, working with partners on industry solutions, providing feedback to Business Groups, and engaging with customers as part of the Microsoft virtual account team. ITSs must have a thorough understanding of the High Tech and Electronics Industry SIs and ISVs business requirements, particularly with respect to Microsoft’s value proposition. Activities will include customer briefings in EBCs and MTCs, major customer and industry events, customer meetings and internal training sessions.

Qualifications:
Strong technical background, including experience developing and High Tech and Electronics Industry solutions at a Fortune 500 company and experience working with global SI or ISV organizations. Strong knowledge of High Tech and Electronics Industry solutions is essential as well as understanding of competitive technologies is required. Technical knowledge in areas including High Tech and Electronics Industry Solutions, Product Lifecycle Management, Supply Chain Visibility and Collaboration solutions, Business Intelligence, Big Data, SQL Server, Dynamics CRM and Windows Azure. Knowledge of competitive solutions is a plus.

Candidate should have excellent oral and written communication skills, including public speaking experience. Ten+ years of experience, including five years of industry-specific experience.

Must be able to travel up to 30%. A BA/BS or MS degree in Computer Science or engineering discipline preferred.

]]>http://www.microsoft-careers.com/job/Mountain-View-Industry-Technology-Strategist-Job-CA-94035/1774924/177492417749242012-06-15MicrosoftSalesfull-timeUSDstarting0BSMountain View, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 760822-45736
Division: Services & Support


Consultant focused on Sharepoint Infrastructure
East Region
Security Clearance: None

Consultant, Sharepoint Infrastructure, Microsoft. Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Sharepoint as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.


Expert level knowledge in several of the following areas is required:

Experience with Microsoft Sharepoint Server 2010 ,2007, SharePoint Portal Server (SPS), Windows SharePoint Services (WSS), and Content Management Server (CMS).
Experience with information architecture and taxonomy definition
Development experience with ASP.NET, Web Services, and Web Parts
Understand client portal needs and ability to architect solution and provide proper product mix defining integration point with Microsoft Enterprise Portal Technologies.
Architect solutions for following scenarios: team & project collaboration, corporate communication portals, business process portals, partner & trading portals and e-commerce portals
Experience with SPS/WSS API and libraries.
Experience with large-scale SPS/WSS deployment and operations (e.g. admin, SSO, deployment techniques, Shared Services, Backup/Restore, Site usage/Analysis, Extranet Solution)
Familiar with Content Management Server (CMS) and the CMS Connector for SharePoint Products and Technologies
Proficient in coding and coding best practices with Visual Basic.NET and C#
Experience with with SharePoint Performance Optimization
Familiar with migrating from competitive technologies to SharePoint 2007 or later
Familiar with SQL Server Database Architecture and Optimization
Familiar with Active Directory (AD)
Familiar with one or more competitive technologies, such as IBM, SAP, Oracle, Vignette, Plumtree, PeopleSoft, Documentum, Hummingbird, BEA

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).

The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 8 years relevant working experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation.

We are looking for experienced individuals to be located in the East region to be a part of this exciting team. In addition, the position will require travel to other locations throughout the Continental US.
SS:ES

]]>http://www.microsoft-careers.com/job/Consultant-Job/1348790/134879013487902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 773917-66354
Division: Services & Support

Role Purpose:
This Engagement Manager will support sales processes for Services projects in Western Europe related to Enterprise Search (FAST). The role is also expected to conduct business consulting projects related to Enterprise Search for customers in Western Europe.

Team/Department Mission:
The role is part of the Western Europe FAST Team, whose mission is to provide deep business and technical expertise to the Microsoft subsidiaries in Western Europe and their customers.

Key Accountabilities:
- Will report to the Manager of the Western Europe FAST Team.

Key Success Criteria:
- Support sales of Services projects in the enterprise search space
- Share expert knowledge of Enterprise Search in Western Europe
- Successfully deliver consulting projects related to Enterprise Search.

Knowledge, Skills and Experience:

1) Essential Experience
- First and foremost, candidate must have a very deep understanding of how enterprise search solutions can provide business value for organizations, both as an internal tool and used in customer-facing applications
- Proven business consulting experience and/or sale of consulting/services

2) Technical/Functional Skills
- Deep functional knowledge of Microsoft FAST Search technology
- Experience from customer-centered design methodology

3) Personal Attributes/Interpersonal Skills
- Excellent listening skills
- Structured, with analytical approach
- Skilled at sharing ideas and enhancing ideas through collaboration with others
- Ability to communicate effectively with business, technical and end-user stakeholders
- Ability to handle multiple engagements in parallel
- Flexible
- Goal-driven
- Ability to building strong personal relationships.

4) Qualifications
MBA/MSc or equivalent

Special Requirements/Additional Information e.g. Language Skills
- Role will require frequent travel to the countries in Western Europe and occasionally outside this area.

Staffing Consultant: Kathryn Wood

Microsoft is an equal opportunity employer and supports workforce diversity

Microsoft’s privacy statement can be viewed on the following web page:

For internal use: EUR:MSDE:SMSG:EN

]]>http://www.microsoft-careers.com/job/WE-Fast-Engagement-Manager-MF-Job/1498934/149893414989342012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 783657-73412
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of Microsoft Exchange. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive Microsoft Exchange expertise who will support the National Security Group.

By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required.

Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Responsibilities include:
- Maintaining and executing Service Delivery Plans for multiple customer MS Exchange environments to bring them to a healthy state.
- Deliver proactive onsite support and knowledge transfer on MS Exchange to multiple customers to prevent future incidents.
- Deliver reactive onsite Exchange support when requested.
- Deliver SKU services and customized workshops.
- Maintain deep knowledge of latest Exchange products and configurations of Enterprise Customers by continuously increasing technical knowledge.
- Assist with other support incidents within the Global Technical Support Center (GTSC) where possible.
Technical Abilities:
- Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs.
- Solves complex technical problems through sound, creative troubleshooting.
- Examines possible workarounds and escalates as required.
- Is expected to identify customer opportunities for proactive delivery offerings.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Demonstrates the ability to identify & escalate non-routine bugs. Is expected to participate in the evolution of proactive service offerings and having an overall impact on the advancement of the Service Catalogue.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Also demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
- Is a recognized expert in the troubleshooting / debugging of complex issues sometimes involving multiple technologies

The position requires a technically superior Field Engineer who is resourceful, confident under pressure, and has demonstrated deep technical MS Exchange optimization and support expertise. In addition, Activity Directory, Platform Technologies and infrastructure services skills are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Premier-Field-Engineer-Exchange-Washington%2C-DC-Job-DC/1700159/170015917001592012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Customer Service & Support
Location: Washington, DC, US
Job ID: 787751-76102
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint Technologies and Products
Location - US East Coast

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/Washington-PREMIER-FIELD-ENGINEER-SharePoint-Technologies-Job-DC-20001/1764699/176469917646992012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Test
Location: Washington, DC, US
Job ID: 790026-77956
Division: Microsoft Business Solutions


Do you want to be part of a strong engineering team that believes software innovation can revolutionize Healthcare for citizens around the world?

The Health Solutions Group at Microsoft has been built from the ground up with that very mission! Seven years into our journey, we have started to impact enterprises and consumers with a portfolio of products like Microsoft Amalga, HealthVault and Vergence. Our team members work in a dynamic, evolving environment that demands an ability to deal with ambiguity and changing priorities, wear multiple hats, and balance both short and long-term goals. We work closely with our customers and partners, healthcare professionals and each other to understand industry challenges and opportunities as they emerge and to design, develop and deliver the optimal platforms and solutions for supporting our customers’ short- and long-term goals.

If you want to embark on a long journey with us to literally improve lives around the world through software innovation, then we’d love to talk to you!

This position is for a Senior SDET in the HSG Amalga Test Team which focuses on testing features and scenarios in our Amalga platform and applications, targeted at the developer and clinical personas in our customers and partners. We are looking for a technically strong Senior SDET to own testing for multiple features and scenarios built on a new platform with new client technologies, working closely with customers, partners, internal subject matter experts, services and engineering teams. This person will play a critical role in owning the quality of these features and scenarios, defining overall test strategy and infrastructure, and being the subject matter expert in certain test fundamentals like performance and scalability. This position demands technical expertise expected of a strong lead SDET on an enterprise scale product as well as the ability and passion to work in a rapidly evolving space and interface with customers and subject matter experts.

Qualifications include:
•A minimum 5-7 years of experience testing enterprise software with at least 3-5 years of actual lead experience
- Deep technical expertise in test development with proficiency in C/C++, C#, .NET Framework, web services and SQL experience.
- Strong communication and cross-group collaboration skills
- Passion for customer satisfaction
- Experience in healthcare software is a plus but not required
- Bachelor’s degree or equivalent

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Lead-Software-Development-Engineer-in-Test-Health-Solutions-Group-Job-DC-20001/1799697/179969717996972012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSWashington, DC, US

Want to Change the world?

Join Microsoft and you join a community of people who value social responsibility. We help improve people’s lives around the world: #1 in WSJ World’s “Best Corporate Reputation;” Top 10 in Fortune’s “Most Admired Companies;” #3 in corporate community giving (#1 in high tech).

Come join us….

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114928/111492811149282012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAC++ Developer Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-C%2B%2B-Developer-Jobs-WA-98101/1113572/111357211135722012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Marketing
Location: San Francisco, CA, US
Job ID: 789667-78506
Division: Online Services Division

The digital advertising industry is undergoing dramatic change: consumers and marketers are asserting greater control over their interactions. Microsoft Advertising’s mission is to lead the evolution of digital marketing through integrated, high-quality experiences that connect consumers with the businesses that serve them at home, at work and on-the-go.

The Marketing Solutions organization is Microsoft’s focal point for accelerating end to end solutions for the world’s biggest marketing challenges - enabling the world’s most important brands to engage deeply with the customers they serve - to engage those customer through experiences on digital surfaces with confidence –ultimately enabling consumers to achieve their goals. Solutions will connect a wide range of assets from across Microsoft and a hand-picked set of partners. We take an inter-disciplinary, design-led, approach in everything we do - peering through the lens of compelling experience, and using this to inform solutions that drive value for marketers and consumers through creative experiences, technology, provocative insights and measurement. We are passionate about leveraging the full potential of the Microsoft portfolio - Windows, Xbox, Skype, Phone, Azure, Bing,… - which means that we have a cross-functional mandate to work across the sales, marketing and engineering organizations within OSD as well as with other Microsoft business units.

We are looking for strong team players with a bias for action who are compelled by the opportunity, excited to roll up their sleeves, and motivated to ‘innovate inside’ an established organization to help us shape and lead the next wave of digital marketing.


Key Responsibilities/ Accountabilities
Research, size, and prioritize market opportunities segments for potential solutions development, with a focus on large marketers across multiple verticals Identify, define, and prioritize core marketer challenges (i.e., broken technology or business processes with unacceptable financial or strategic consequences)
Define and validate solution-specific buyer and user personas
Develop and manage whole offer solution blueprints for these core challenges including technology, media, professional services, partners, value prop and competitive positioning, and thought leadership
Drive validation with target customers, customer customers and subject matter experts
Identify and collaborate with internal and external partners for development/design of solution components. Leverage partners within Solutions and Business Development to establish and manage those relationships
Participate in some assembly, sales, and delivery activity as offering SME and contributor to custom solution design
Engage regularly with post-delivery support organization to ensure positive experience and collect feedback to enhance offering design
Participate in development of thought capital that helps to develop MSA Solutions brand as thought leader and provides context for the solution offering
Gain alignment with MSA and other OSD/MSFT Program Management and Product Marketing organizations
Participate in MSA product planning processes: contributing to scenario definition with clear done criteria, prioritization and success KPIs
Manage the business related to specific solution blueprints: establish success metrics and drive to hit them

Key Interfaces/ Relationships
Solutions Assembly, Experience Design, Delivery and Insights teams
MSA Product Marketing and Program Management
Product/Program Management outside of MSA/OSD
External technology and Services partners MSA&O and EPG Sales, Field Support (e.g., CSS), Developer Product Evangelism (DPE)

Key Measures of Success
Understanding beyond the Solutions team about what the nature of the solutions approach
Validated, actionable solution blueprints in place
Target accounts identified with Lighthouse wins in target segments
Strong collaborative relationships with key partners including partners outside of OSD
Excellent contribution to the planning discipline

Key Competencies/ Knowledge/Experiences
Demonstrated understanding of digital marketing
Strong technical capabilities enabling work solutions design bringing together multiple technology components
Demonstrated creative thinking and problem-solving skills with a focus on driving results
Strong analytical, financial modeling & related business skills for defining the value of customer scenarios under consideration
o Ability to learn quickly about new technologies and their potential benefits to customers and end-users
o Demonstrated skills in analyzing market opportunities, customer demands, and competitive landscape toward identifying opportunities and translating these into product priorities
Strong capabilities in cross-group collaboration, influence & impact, and customer advocacy
o Strong communication skills, both written and verbal, and proven ability influence Direct-level colleagues and sr. execs
o Demonstrated success in working collaboratively with engineering and business teams
o Positive experience with cross-organization collaboration at Microsoft Highly motivated, flexible self-starter willing to “roll-up up their sleeves” to effectively overcome hurdles and drive business results
Passionate about winning in online advertising and ability to thrive in a highly competitive, fast-paced, ever-changing environment Proven track record of consistent top performance, team player and positive attitude
10 years relevant professional experience
Technical undergraduate degree; MBA or other business-related advanced degree a plus


AFOREQ ADDUREQ XAPSX:ADDU*LI O:MA O:Bing 789667

]]>http://www.microsoft-careers.com/job/San-Francisco-Solutions-Manager-MSABG-789667-Job-CA-94101/1812179/181217918121792012-06-15MicrosoftMarketingfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Operations
Location: San Francisco, CA, US
Job ID: 793033-80635
Division: IT

Field Solution Manager
The core purpose of the Field Solution Manager is to enable great and user centric connected business experiences in the Field through IT solutions. The Field Solution Manager has a pivotal position in the improvement to the way we do business by being the tie between IT and the Field. In particular, Field Solution Managers are in a unique position to add value for IT and with corporate business partners through their understanding of Field activities and processes, relationships with primary Field licensing stakeholders (e.g. Licensing Sales Specialists and Licensing Marketing Managers), and advocating of Field feedback into the Corporate business and IT teams. The net result of the role is to influence and deploy IT solutions that drive field productivity improvements, revenue, and customer satisfaction for primary stakeholders in the field.

Responsibilities:
The Field Solution Manager role is responsible for working with Corporate and Field stakeholders, to deliver on four key services that align to Microsoft’s solution delivery life cycle, also known as ITLC, including:
Advisory & Planning - identifying and understanding end user business needs, delivering user insights to our corporate partners, and establishing success criteria to address core needs
Requirements & Design - defining end user solution requirements, validating user scenarios, and influencing solution design
Deployment & Readiness - planning for and driving successful deployment across subsidiaries and potentially other end users, ensuring high levels of solution quality from an end user standpoint, and ensuring effective delivery of user readiness
Adoption & Satisfaction - enabling end user business value realization of a solution, enabling measurement of success criteria and user satisfaction, and driving continuous improvements

The Field Solution Manager drives these activities through the role of being a single point of contact for licensing stakeholders in the field as it relates to IT solutions. The role works closely with various Corporate MSIT solution management teams, the WWLP business and regional execution teams, various Regional Operations Center teams (ROCs), and User Experience IT partners across other platform teams, Business Relationship Management teams, and the Strategy & Planning team.

This role will work closely with field licensing stakeholders across multiple countries and time zones with a focus on licensing sales specialists and licensing marketing managers. As well, the Field Solution Manager will also represent the User Experience IT Licensing Solution Management team in driving particular global solutions working directly with key points of contact within Corporate MSIT. The role will also involve flexing to support other functional in areas (such as sales, marketing, services etc.) in a Field Solutions management capacity should the need arise to scale delivery on a priority program.

Qualifications:
- 5+ years of solution, project, process, and/or change management with proven track record of successful delivery in support of Sales and/or licensing field communities.
- Have the ability to support work across multiple time zones.
- Minimum 10+ years’ experience in the IT or software industry or in business/IT consulting services.
- Minimum BS/BA degree in Information Systems, related field OR equivalent business experience; MBA or equivalent preferred.
- Strong verbal and written communication skills, strong interpersonal skills.
•Proven self-starter with a track record of successful entrepreneurial/individual contributor.
•Ability to influence and communicate at senior levels.
- Strong cross-group collaboration skills.
- Strong acumen in technology licensing structures, approaches, and processes.
- Business process design methodology and implementation.
- Willingness to travel at least once a quarter

UXIT

]]>http://www.microsoft-careers.com/job/San-Francisco-Senior-Solution-Manager-Job-CA-94101/1868115/186811518681152012-06-15MicrosoftOperationsfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Software Engineering: Development
Location: San Francisco, CA, US
Job ID: 772100-71053
Division: Online Services Division


Are you looking to work on challenging and exciting projects that will impact millions of people around the world? Do you want to define and deliver a product that tens of millions of people interact with every day? Do you want to redefine what it means to find information on the internet? Do you have a passion for influencing the latest innovations in Bing? Are you interested in shipping high-quality products, and maintaining Bing’s high quality bar?
The Bing team is looking for a software developer in test who can take on the challenge of leading complex projects and teams, and to be the champion of quality. The candidate must be a high achiever with a track record of success.

Ideal Candidate would have Bachelor degree or higher in Computer Science or Commensurate experience, and minimum of 5+ years of software development / testing experience. Candidate must have the desire to make a positive change in the product, and must have the ability to work in a fast-paced environment that includes an aggressive release schedule.

Success in this position requires a broad set of experiences and skills. We are looking for a lead that is smart, energetic, highly motivated, self-driven, passionate for online technologies, proactive in problem solving, excellent written and verbal communication skills, aptitude for cross group collaboration, excellent trouble shooting and problem solving, aptitude for learning new technologies, confident, and excellent leadership skills.

As a manager, you will be responsible for driving ensuring a high quality bar for the products that get shipped by your team with short release cycles. You will also engage very closely with other core search and partner teams to drive end-to-end scenario validation. And above all, you will mentor and groom future leaders within the team and help hire and retain great talent. This position offers great career-growth potential as well as impact and visibility across the whole of Search.

Candidate is required to have:
BS/MS degree or equivalent in Computer Science or related engineering (MS is preferred)
Excellent technical skills, and good understanding .Net, C#/C/C++, SQL, and web technologies.
Strong background in test case design and automation.
Excellent project management and communication skills with a proven track record in successfully shipping products.
Eagerness to do hands-on work such as using the product like a customer, finding bugs, writing test automation, reviewing test source code and other similar work.
Ability to analyze diverse requirements and make recommendations as to implementation strategies
Strong relationship building history to develop partnerships across divisions
Search test experience preferred.

Responsibilities of the test lead include:
Develop the test plans, and determine how best to ensure quality.
Design test automation and oversee the work done by a team of testers.
Improve the efficiency of the entire team through smart tool building
Effectively work with dev and PM teams.
Review quality metrics on a daily basis
Monitor health of live site and provide great quality of service
Provide feedback on testability during design reviews
Build a strong team of highly motivated individual contributors. Contribute in hiring top talent.
Contribute towards the overall test strategy
Lead testing efforts across organizational boundaries as required


O:BING
BINGND
XBNGXTS:NIDR*LI

]]>http://www.microsoft-careers.com/job/San-Francisco-Software-Development-Engineer-in-Test-BING-%28772100%29-Job-CA-94101/1602477/160247716024772012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 787630-76002
Division: Advertising & Online

Title- US Sales Specialist, Skype Advertising
Location- Los Angeles or San Francisco/Bay Area

Skype was acquired by Microsoft in October 2011. Skype and Microsoft together will bring innovative technology to friends, family and colleagues everywhere. We will enable more people to connect in more ways that transform and enhance their lives.

Skype Advertising, just 13 months old and growing exponentially, is one of the newest bets in the Advertising & Online division of Microsoft. Within A&O, the Incubation Sales team is chartered with nurturing and growing some of our newest and most nascent technologies. We take new acquisitions and new products / technologies, with the help of the team across 3 time zones, help transition these products from inception to broad field sales integration.

We're looking for a star Sales Specialist with an outstanding track record in digital advertising sales management and online/emerging/mobile media or product sales to help us build and scale a profitable new business for Microsoft.

The US Sales Specialist-Skype will drive the Skype advertising business within the Microsoft Sales Organization, reporting into the Global Specialist Sales Manager - Skype. In the role, you will be responsible for the US Skype advertising revenue, aggressively growing sell-through rate by evangelizing Skype’s advertising product to Microsoft’s digital advertising sales force. Through close collaboration with the Skype BG, MSA BG, A&O Incubation leaders, and US Mobile Specialist Sales team, you will build strong internal relationships with complementary Microsoft groups to drive AEs attention to learn and sell Skype advertising products.

The role is ideally based out of Los Angeles, or San Francisco Bay Area. Seattle or Portland will be considered. We do value diversity in A&O Incubation Sales.

KEY COMMITMENTS
•Drive to exceed Skype Advertising fiscal year revenue targets as set by A&O Management
•Continually develop Skype sales strategy for US market, leading sales effort and advising Microsoft senior sales management on market opportunities, sales positioning, use of resources and strategic planning
•Create and maintain Skype Sales Community, regularly communicating local stakeholders and key AEs to scale knowledge and evangelization of Skype ad products
•Oversee Skype information dissemination to the field through locally appointed stakeholders
•Act as Skype advertising expert and evangelist to Microsoft digital advertising sales teams, attending high-level advertising agency and client meetings as needed. Represent Skype at EBCs
•Report feedback from the field to Global Specialist Sales Manager and Trade Marketing - reviewing and analyzing performance, driving actions for improvement, and recommending efficient and productivity enhancing tools and processes
•Own US ROB for Skype monthly sales forecasts, planning and budgeting, and presentation of regular annual, mid-year and long-range plans
•Manage complex proposal negotiations involving the Skype Product or Marketing teams.
•Proactively work with US publisher partners to package Skype with Microsoft portfolio products, testing in the field and driving maximum sell-through rate and revenue.
QUALIFICATIONS
•Comprehensive knowledge of advertising media sales including 8+ years of sales experience; digital experience preferably selling a product with mobile or app focus a plus
•Proven experience setting up and growing an advertising sales operation, successfully building and growing advertising sales revenue
•Highly entrepreneurial, self-sufficient and able to work independently to successfully grow and foster long term client relationships based on quality service
•Ability to thrive in a fast-paced, ever-changing start-up environment, with corporate oversight and cross-functional team focus
•Able to act as a strong evangelist for Microsoft with the industry, educating and convincing clients about the benefits of Skype advertising as an innovative social network and communications tool
•Familiarity, relationships and proven connectivity with publishers and advertisers in marketplace, including regional and/or global brand level clientele; product, app or gaming focus a plus
•Ambitious with advanced negotiating skills and experience on business, corporate, legal and account management issues at a senior level
•Team player with a positive and dynamic personality, excellent communication and presentation skills, strong planning and organizational capabilities
•University degree required, MBA a plus



]]>http://www.microsoft-careers.com/job/San-Francisco-Skype-Sales-Specialist-Job-CA-94101/1762818/176281817628182012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 782907-72966
Division: Sales


IT Professional Evangelist Job Description

Are you an experienced IT Professional with a broad skill set in deploying, monitoring, troubleshooting, managing and supporting Microsoft and non-Microsoft infrastructure solutions? Have you been paying attention to the current trends around cloud computing - public, private, hybrid? Do you love technology? Do you find opportunities to share your technical knowledge with others?

If you are a strong technical talent with experience and a passion for the Microsoft core technologies, we want to meet you!

The IT Professional Evangelist (ITE) is a member of the Audience Evangelism Team in Microsoft’s West Region Developer and Platform Evangelism (DPE) group tasked with driving IT professional satisfaction and platform adoption through online (blogs, webcasts, etc…) and in-person activities (events, user groups, customer engagements) in the San Francisco Bay Area. In this hands on technical role, your core mission will be leading Microsoft customers to understand how to take advantage of existing and new virtualization solutions and how to successfully transform businesses by deploying solutions in Microsoft private, public and hybrid clouds. You will also help your fellow IT professionals understand how to take advantage of innovative Microsoft management solutions spanning from on-premise to the cloud.

This is a highly technical role focused on Microsoft core infrastructure technologies such as: Windows Server 2008 R2, System Center, Microsoft’s private cloud, Hyper-V and Virtualization technologies, SQL Server 2012, Windows 7 and other emerging core infrastructure technologies such as Windows 8. The ITE leads by example and invests heavily in cultivating productive, influential partners and community leaders.

Key responsibilities of the role are:
- Drive satisfaction with Microsoft, Microsoft tools and Microsoft platform technologies
- Drive adoption of next generation virtualization technologies, Windows client platform and private cloud adoption
- Lead Microsoft-driven events such as TechNet Events and product launches
- Engage the broad IT professional community in partnership with community leaders
- Engage with the broad IT professional audience through online channels

Qualifications include:
7+ years of experience with Microsoft core infrastructure products (Windows Server, Active Directory, Exchange, Lync, SQL, etc.), experience delivering outstanding presentations to audiences of various sizes, and persuasive communication skills is required. Passion for and knowledge of current and future technology with solid knowledge of enterprise global IT requirements and competitive offerings required. Strong candidates will have deep involvement with the Microsoft IT professional community either as an MVP, User Group Leader, or influential blogger. A Bachelor’s or Master’s degree in business information systems or computer science preferred. Recent Microsoft Certifications (MCTS, MCITP, MCSE, MCT, MCM, MCA), A broad familiarity with recent Microsoft technologies including Windows Server 2008 R2, System Center, Hyper-V and Virtualization technologies, Windows 7, etc. is a plus. Moderate travel (20-30%) is anticipated. Preferred location is San Francisco, CA.

SALES:DPEG
RSA:Event

]]>http://www.microsoft-careers.com/job/San-Francisco-IT-PRO-Evangelist-Job-CA-94101/1680035/168003516800352012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 771458-64796
Division: Online Services Division

Would you like to be a key contributor to Microsoft’s next generation revenue engine helping deliver the best of breed user experience? If yes, then read on…

adCenter is Microsoft's unified Ad Monetization platform chartered to monetize the web and other medium (including devices) by delivering the right ads to right customers at the right time. With the migration of Yahoo advertisers, adCenter is now the second largest advertising solution in the world. We are going through an aggressive growth cycle and plan to expand to 35 global markets over the next couple of years. As we onboard thousands of Advertisers into our system, we want to build an intuitive user experience that serves both novice and expert advertisers, an experience that is industry leading and raises the bar for end user productivity. We offer a start-up like atmosphere with tremendous opportunities for fresh perspectives.

Come join a great development team responsible for centralized infrastructure for authentication, customer and account management, and provides the front door to the adCenter and pubcenter systems. We are looking for a highly motivated, technical and dynamic developer to contribute. The potential candidate will need to have Depth in Web technologies, customer focus, ability to juggle multiple priorities, partner with PM, Product planning, UX, UA and International teams.

Qualifications

Passionate about building innovative customer experiences
Team-Oriented and solid understanding of OO and web UI design
Depth in .NET technologies, especially around Web (IIS 7.0, ASP.NET MVC, Silverlight 4.0, HTML5, Javascript, JQuery, JSON, AJAX etc.)
Experience in implementing cross browser web applications supporting IE, Firefox, Chrome and Safari
Deep understanding in building multi-tier, geo distributed web sites that can support multiple markets with a single code base
Experience in web design with an understanding of visual interface design, site architecture and site usability issues.
Experience with E-commerce sites, Performance testing and tuning, application security architecture & threat modeling.
Experiences with TDD, test automation and agile programming models is a huge plus.
At least 1-3 years of work related experience
Bachelor's or Master’s degree in Computer Science, Engineering, related technical field or equivalent experience


XADSX:KAST*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-Ads-Platform-Job-WA-98004/1470289/147028914702892012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 761667-46830
Division: Services & Support

This Job is eligible for the following work arrangements :Flex Time
To be updated

]]>http://www.microsoft-careers.com/job/Hyderabad-Consultant-Job/1374127/137412713741272012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Development
Location: Bangalore, IN
Job ID: 772867-65790
Division: Online Services Division


Job Description

About Ad Center Team, Bangalore
Are you excited about working in a startup environment on the bleeding edge of business and technology? Do you want to
work on one of the most pivotal strategic initiatives in the company, be part of creating a fundamentally new and innovative
solution to change the landscape of search marketing, and have a great time while doing it? If so, you should take a serious
look at our team!
As a result of the Yahoo! and Microsoft Search Alliance, we are creating the ad Center team to go win in the online
advertising space as part of the newly formed India Development Center in Bangalore. This team will be responsible for
building systems that include massive database infrastructure, relevance algorithms, ad delivery engines, data mining
systems, windows clients, web user interfaces etc. The problem space encompasses some of the biggest and most
comprehensive problems in Computer Science (Machine Learning, Data Mining, BI, Large Scale Distributed Computing,
Service Deployment and Management); Mathematics (Optimizations, Probability Theory); Economics & Business (Auction
Theory, Behavioral Targeting).
In addition to the technological demands, this is a unique challenge in terms of bridging cultures, organizational design,
business acumen and vision setting as we look to refine and deliver on a multi-year vision and mission. The ad Center team
in IDC is hiring strong, self-motivated and results driven developers to create a system that will offer an unparalleled value
proposition to both search users and advertisers. This is a rare opportunity to be at the epicenter of innovation on the Web
and a key influencer of technology decisions for an important growth area at Microsoft.
Some examples of the interesting algorithmic and engineering problems being solved by Revenue and Relevance team are-
- Running auction algorithms where both revenue and relevance is taken into consideration and choosing the best ads out of
hundreds of thousands candidates.
- Analyzing the context of ad pages by means of cutting edge information retrieval techniques and determining how relevant
the ad content is to the user search query.
- Analyze the search query to find the user intent in order to serve better matching ads.
- Facilitate ad ranking through running machine learning algorithms on various user, query and ad attributes.
- Learn and better initialize the performance of new incumbent ad when very little is known about the ad.
- Compare various learning models and find which one will yield the best monetization and relevance.
- Effectively partition data and use distributed data processing technologies to mine through terabytes of data in both online
and offline systems.
Qualification & Experience :
A minimum of 4-7 years of development experience
Development responsibilities include doing code review / bug analysis, analyzing development and test impacts, writing test
tools, and identifying automation opportunities.
The qualified candidate should have strong programming, debugging experience, and excellent problem solving skills.
Sound knowledge on Testplans, TestSpec creations and Test processes.
The ability to work closely with developers, program managers and other test teams, to ensure the quality of the owned
components is vital.
We are looking for people with a demonstrated track record of delivering production quality software and who can “own”
areas and drive features into the product.
A successful candidate will have great mastery in C/C++/C# programming as well as solid understanding of basic CS
concepts.
The candidate must be self-driven and should have a great deal of design work in the prior experience.
A passion for working closely with customers, and good communication abilities
The successful candidate must have gone through a full cycle of product shipment.
Knowledge in one or more of the following is a must: Business Intelligence, Online Advertising, Data Warehousing,
databases, Web Services, .NET, n-tier applications

]]>http://www.microsoft-careers.com/job/Bangalore-Software-Developement-Engineer-Job/1493719/149371914937192012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBangalore, INJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775094-67159
Division: Online Services Division

Title: Senior Software Development Engineer
Group: Search Technology Center Asia (STCA)/Web Search Relevance

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.
Relevance Team Over view
STCA relevance team works on improving the core algorithm for ranking Bing web search results, as well as the infrastructure and tools that support the algorithm development. The team is responsible for part of global and US relevance.

Roles & Responsibilities
As an engineer of the Search Relevance team’s web relevance ranking area, you will work with Research, PM, and Test teams to design, develop, and deliver quality features, with a focus on innovative algorithms and ranking techniques for improving Bing relevance.
You must have a passion for taking on the toughest technical challenges, solving hard problems together with your team.
You must feel comfortable operating within a fast moving research and development team, with strong passion for delivering quality products, proven track record of working with a product group, excellent written and oral communication.
You will apply machine learning algorithms, statistical data analysis, computational linguistics, and similar tools to find useful patterns in web-scale data collections. Understand the Search products from end to end, identify areas for major improvements to search products and develop the algorithms to make those improvements real. Measure, interpret, and learn from the results of ongoing testing to make the product even better.

Required Qualifications:
You should have 5+ years of strong expertise in data mining/analysis, machine learning, computational linguistics, or similar areas; 3+ years demonstrated work experience in Search or Paid Search; an advanced degree in Computer Science or closely related field; strong communications skills (both verbal and written); and great intuition and ability to “make sense of the numbers.”
You should be self-motivated and self-directed. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important.
Knowledge and experience in any of the following areas is strong plus: C/C++ coding, Asia Language Internet Search, Information Retrieval, Data Mining, Natural Language Processing, Machine Learning, strong understanding of the search ecosystem and marketplace along with technology, experience writing code in production systems at large scale.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1514218/151421815142182012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775147-67169
Division: Online Services Division

Title: Research Software Development Engineer -RSDE II (Relevance Platform)
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.

Search Platform Team
Search Engine is by far one of the most demanding distributed computation applications at the largest scale in the world. Search Platform Team’s mission is to provide the most scalable high performance and cost efficient platforms for Bing - the fastest growing search engine today. To deliver the highest quality search results to billions of users, there are many challenges in search platforms from various aspects including understanding the user search queries, search service trend, search algorithms and computer hardware. Those unique and profound challenges are the motivation for many world class engineering talents and computer scientists becoming our teammates. Working together with top computer scientists and researchers from Microsoft Research Asia and driving our projects together with the platform team in the US, we continue revising the definition of technical limit and engineering excellence.

Roles & Responsibilities
We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer I, Software Development Engineer II, and Senior Software Development Engineer. Work on the next generation of relevance platform to support search quality and cost efficiency at the multiple magnitude of today.

As a Research Software Development Engineer II working on relevance platform, you must have innovative nature, be able to thinking “outside the box”, feel comfortable operating within a fast moving research and development team. Strong mathematic abilities and research background is highly desirable. You should also have great core development skills: strong passion for delivering quality products, proven track record of working in a product group, great design, and excellent written and oral communication. The ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project is a must.

Requirements:
Pursuing a MS or PhD degree in Engineering, Computer Science, Mathematics, NLP, Speech or related field
3+ years of experience programming in C/C++/C#, Java and/or other computer programming languages preferred
Experience in information retrieval, data mining, machine learning, classification or clustering is a big plus
Ability to derive creative and innovative solutions by thinking "outside the box"
Expertise in feature definition, design, and feasibility
Demonstrated skill in estimating development time

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Research-SDE-Research-SDEII-Search-Technology-Center-Asia-Beijing-Job/1514304/151430415143042012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Customer Service & Support
Location: Tokyo, JP
Job ID: 777329-68780
Division: Services & Support

＜Summary＞
企業のシステム部門や、SIベンダーなどで Microsoft Dynamics ERP (AX) の利用や展開、開発を行っている法人ユーザーに対して技術支援を行っています。サポート契約をいただいているお客様から Email、電話等でご連絡いただき、問題の把握、過去事例の検索、ユーザー様と同様の再現環境を構築し、調査を実施します。調査の結果としてお客様の問題や疑問を解決するためのソリューションをマイクロソフトのエンジニアとして提供します。
調査の過程では、海外のエンジニアと電話やメールでのコラボレーションをしながら、個人で解決できない問題でもマイクロソフトのエンジニアとして、一丸となって対応しています。

また、日本のお客様にとって問題になっている事象やご要望を、海外の開発本部へフィードバックし、マイクロソフト製品の品質向上にも責任をもっており、
必要に応じて海外の開発部門と密にやり取りを行います。

＜Responsibilities＞
・お客様の問題解決の為に、より良いソリューションを提供するために、アジア各国に在席するDynamics AX サポートエンジニアと連携しながら、主に以下の技術的な調査を実施します。

- 過去事例の調査
- お客様環境の問題を自社環境にて再現
- 問題の切り分け、特定するための調査 (ログの収集、デバック等)
- ソリューションの検討


英語でのコミュニケーションスキル（会話）
ERP（会計）の経験、知識、ERPコンサルティング経験があれば尚可


＜マネージャーからのメッセージ＞
お客様以上にお客様の問題について真剣に取り組み、解決することに喜びを感じられるマインドの方であれば、達成感の大きな仕事です。

また、Dynamicsサポートチームは、海外のエンジニアと連携しながら取り組むカルチャーがありますので、グローバルなコミュニケーションを活用していきたい方にも向いていいます。


マイクロソフトで一流のエンジニアを目指したいという志の方はぜひご応募ください。


勤務地： 東京（調布）


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Dynamics-Support-Engineer-Job/1542712/154271215427122012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSTokyo, JPJob Category: Operations
Location: Seattle, WA, US
Job ID: 777455-70179
Division: Advertising & Online

Are you an experienced program/product manager who loves to drive platform and process strategy to support online advertising services and bring new features to market? Do you have a passion for defining and executing global, scalable operational processes? Would you like to shape the Microsoft online advertising services to improve the quality and relevance of advertising results for Bing’s Advertisers and Search users?
The Network Quality Services team (NQS) is looking for a customer-focused, product manager to join our Strategy, Planning, and Innovation group. This position is the Product/program manager supporting our internal development resources. In addition to platform features, SPI develops internal tools for reporting, productivity tools and critical workflow management. Tools include Live Listing review, Mosiac workflows (appeals and spam ticket management) and our BI infrastructure. This individual will also play a key role in defining our overall NQS editorial platform working across the SPI program managers to define and guide editorial product initiatives - identifying issues, forming hypotheses, synthesizing conclusions into recommendations.
To meet this end, this position will partner closely with the Business rules and ad quality team, SPI product management, service and Advertiser Services operations teams, Engineering, and Supportability PMs to:
-Analyze key metrics and develop strategies for improvement
-Identify and scope internal product requirements and functional designs
-Translate functional designs into technical specs working with internal development resources
-Manage product release schedules, testing and UAT with internal business stakeholders
-Teach and train business users to effectively evaluate issues and recommend solutions
-Build ROI scenarios supporting internal development products
-Influence partners to effect solutions

Core Responsibilities:
-Evaluating, identifying gaps or conflicts, and developing internal solutions for existing processes and tools used to support the advertising business on a regular basis.
-Leading service user groups in gathering and prioritizing detailed business requirements to support internal functional designs, use cases and ROIs.
-Support internal development resources to develop technical specs, build priorities, and QA/testing scenarios.
-Release internal tools and assure training, UAT and readiness across functional teams.
-Provide follow-up and bug fix support along with internal development teams
-Communicate and measure adoption, productivity and overall metrics associated with internal tools.

Core Competencies:
-Product management
-Technical Aptitude
-Analytical Problem Solving and trade-off analysis
-Project Management
-Organizational Agility & Cross Team Collaboration
-Customer Focus
-Communication (oral and written)

Qualifications:
The ideal candidate is someone who has:

-Experience in Product Development in a publisher or technology company
-Demonstrated ability to manage large projects involving multiple stakeholders
-Proven ability to articulate a project's vision and benefits, providing a solid rational to a multitude of partners
-Experience working with Engineering teams and development methodolgies
-Demonstrated track record of exceeding established goals on a consistent basis
-Ability to quickly grasp and understand technical specifications, problems and concepts
-Outstanding attention to detail combined with an ability to see the big picture
-Digital advertising and technology industry

Education and Experience:
College degree required
6s, Agile, SCRUM, or related certification given preference; but not required.
3+ years relevant experience


]]>http://www.microsoft-careers.com/job/Seattle-Ops-Technical-PM-Job-WA-98101/1567765/156776515677652012-06-15MicrosoftOperationsfull-timeUSDstarting0BSSeattle, WA, US

Want to Change the world?

Your Ideas and Solutions Can Do Just That…

At Microsoft, we build for millions, so as a Software Developer here you will design and deliver solutions that have the opportunity to truly improve the way millions of people around the world live, work and play every day.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114923/111492311149232012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 772710-65588
Division: Interactive Entertainment Business

Are you passionate about optimizing test solutions across diverse products?

We are looking for an individual with that rare mix of exceptional technical depth with excellent business management, communication and collaboration skills. The team manages the internationalization of IEB division’s products such as Xbox platform, Games for Xbox, Kinect, Windows, Xbox Live Services, and many more. We develop the localized products for customers worldwide.

We are looking for talented individuals to help us deliver next generation international entertainment and device experiences at large scale. The position offers many opportunities for cross-group and cross-discipline work, in developing innovative solutions and approaches with a primary focus on development and delivery of internationalization engineering solutions to develop and release localized products.

This group offers a variety of services that cover: specific features development, technical consulting, market customization, globalization, localizability, localization, audio/voice over, strategic sourcing, and vendor management. Our environment also demands the ability to successfully manage cross-team dependencies, short shipping schedules, and dealing with a fast moving competitive environment across multiple development teams and geographies.

Primary Responsibilities include:
- Driving sound architecture, designs and implementations to meet quality, performance, scale, diagnosis, deployment and manageability requirements
- Initiating, promoting and implementing engineering best practices
- Supporting the release and deployment of our services

The ideal candidate will have:
- Excellent design and coding skills
- Outstanding technical problem solving skills and a passion to solve hard problems.
- A Passion for product quality, customer satisfaction, and new technologies
- Exceptional communication skills which includes clear written and verbal communication as well as the ability to listen effectively.
- Customer focused / user empathy skills, and collaboration skills
- Strong analytical problem solving skills and demonstrated capability to generate new ideas and innovate.
- Willingness to “get your hands dirty” when needed
- Ability to work across multiple groups and teams internationally

Qualifications:
- Pursuing a M.S. or Ph.D. degree in Computer Science, Computer Engineering, Applied Linguistic Computing, Machine Learning,
- A demonstrable understanding of software development and testing concepts
- Experience in developing, debugging and maintaining code in C, C++ or C#.

The following Experience/Qualifications would be a plus:
- Bilingual (English plus other languages)
- Passion for internet technologies along with an understanding of relevant industry trends and/or existing internet properties.
- Experience with Agile software development practices.

This position may require occasional international travel

If this sounds like the next step for your career here at Microsoft, we want to hear from you. Please contact us today!


SC:MN


J2WERPL1]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test-IEB-MSCIS-%28772710%29-Job-WA-98004/1487192/148719214871922012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Bellevue, WA, US
Job ID: 779351-70387
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store-as

]]>http://www.microsoft-careers.com/job/Bellevue-Assistant-Store-Manager-Job-WA-98004/1569199/156919915691992012-06-15MicrosoftSalesfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 765842-63018
Division: Online Services Division


You want a new challenge and are passionate about your work and its impact. You crave to work on the cutting edge of online computing involving petabytes of data, millions of users, and lighting fast response times. You are a deep technical developer who enjoys developing excellent user-experiences and want to apply your talents in the distributed online services world. You take pride in engineering excellence and in writing solid, high-performance, and scalable code. If this describes you, then we would love to talk to you.

The Bing Home Page development team is responsible for the first page users see when they visit Bing. We pride ourselves in our ability to innovate over Google in this space, providing the best possible perception for Bing right out of the box. We experiment with a variety of visual experience technologies and strive for the most performance-efficient solutions to build these experiences. If you are a seasoned and highly motivated developer, looking to make an impact on the face of Bing, then this is the job for you.


The ideal candidate will have:

Passion for performance and quality especially applied to front-end web solutions

Excellent problem solving skills

Ability to ramp-up quickly on complex and unfamiliar code and thrive in an agile environment

Track record of exceeding commitments in recent annual reviews

Passion for shipping features to end users at a fast pace

Excellent communications skills, both verbal and written

5+ years of relevant software development experience with C#, C/C++ or 5+ Java

A BS/MS in Computer Science or related field is required

Experience with working in highly-scalable, low-latency, high-availability, multi-tier web applications

Experience with HTML, Javascript, CSS, AJAX

Experience with one or more of these technologies: ASP.Net, IIS, Spark

O:Bing
BingCB
XBNGXDV:COBU*


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1431623/143162314316232012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Seattle, WA, US
Job ID: 781436-74116
Division: Advertising & Online

The Account Services Group is looking for a highly-motivated Technical Operations Manager who wants to be an active contributor to the continued evolution of a world-class service organization. Technical Operations Managers are responsible to provide technical consultation and product incubation support for Microsoft’s most strategic advertising clients and product teams. You will be an escalation point within the Microsoft Advertising account team to help solve platform, product and technical issues both pre and post-sale, as well as post-launch for Microsoft Digital Advertising campaigns. In addition, you will be working closely with product marketing teams and service operations planners to stabilize and incubate new ad products as part of the piloting process.

Essential Functions:
§ Field incoming consultation requests from account teams and deliver timely response and accompanying technical solution (if required)
§ Accountable for the flawless launch and incubation testing for paid pilot advertising campaigns on Microsoft’s digital properties
§ Project manage strategic initiatives either individually or by leading a cross-functional team to deliver high-impact business results
§ Participate in cross-group discussions with marketing and product teams and assess technical feasibility of new product or platform opportunities
§ Ensure quality by meticulously evaluating ad products against test cases and test designs
§ Coordinate with team members to manage daily team workload and priorities
§ Development of custom tools or processes to facilitate new product integration into existing platform or successful implementation of ad products in new platform templates
§ Ongoing operations initiatives to release new processes, product, and tool releases for the account team
§ Collaborate on the delivery of technology and service solutions that meet customer needs and represent incremental revenue opportunities
§ Manage changing priorities and other duties as business need dictates
§ Mentor other team members; grow the collective skill set of the team
§ Effective interpersonal skills
§ Strong technical and non-technical communication skills required
§ Poised to interface with strategic clients as requested by account team’s in both pre and post-sale consultation
§ Ensure quality by enforcing standard policies and procedures

Minimum Qualifications:
§ Bachelor’s degree required (Computer Science or IT background preferred)
§ 2+ years working in a customer service organization with demonstrated experience troubleshooting client and/or customer issues, preferably in Microsoft Advertising as a Display Operations Manager
§ 2+ years project-management or cross-functional team experience required
§ 1-2 years of front-end web development experience(Flash, HTML, Javascript)
§ Prior online advertising experience strongly preferred
§ Deep understanding of Microsoft Advertising’s display tools, processes, and policies.

Skills, Knowledge and Abilities:
§ Online and digital advertising experience
§ Working knowledge of
HTML
XML
Flash ActionScript AS2 and AS3
JavaScript
DHTML
Rich Media Ad Platforms (Eyeblaster, Motif, Pointroll, etc.)
MS Office
§ Effective interpersonal, written and verbal communication skills; Ability to present complex subjects to diverse audiences in understandable terms
§ Demonstrated ability to leverage a deep understanding of the online media space to successfully develop and grow major account relationships
§ Demonstrated ability to use analytical and troubleshooting skills and strategic abilities to resolve complex technical issues
§ Demonstrated ability to establish and maintain effective working relationships with internal business and account team partners
§ Demonstrated ability to perform in a fast-paced work environment
§ Adept at creating practical solutions to daily business challenges
§ Ability to work independently and balance multiple projects and processes simultaneously
§ Ability to maintain regular and predictable attendance
§ Demonstrated ability to understand and provide creative solutions to customer needs
§ High attention to details and follow through
§ Passion for digital advertising, customer service, teamwork, and business results

Working Environment/Conditions:
§ Ability to function at a computer workstation for long periods of time
§ Ability to lift up to 25 pounds
§ Ability to travel

Sales:CO
781436

]]>http://www.microsoft-careers.com/job/Seattle-Technical-Operations-Manager-Advertising-&-Online-Job-WA-98101/1717327/171732717173272012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, USJob Category: Sales
Location: Seattle, WA, US
Job ID: 759854-76127
Division: Sales


Technical Advisor

Job summary
The retail Technical Advisor will be the primary provider of product knowledge and both software and hardware technical support to Microsoft retail customers.
Summary of essential job functions
Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
Be the in-store example of the Microsoft vision of the customer relationship.
Troubleshoot customer issues and provide win-win solutions for our customers.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.

Minimum requirements:
Microsoft certifications preferred.
Other technology certifications preferred including hardware services.
2 years minimum technical services software and hardware work and teaching, training, or selling in a retail and/or service environment required.
College degree preferred or equivalent work experience
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Skills/Abilities required
Detail-oriented with excellent written and verbal communication skills.
Exemplary presentation skills.
Ability to multi-task is a must.
Superior customer service/people rapport building skills, both 1:1 and in a group environment.
Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ts


]]>http://www.microsoft-careers.com/job/Seattle-Technical-Advisor-Job-WA-98101/1764757/176475717647572012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775078-67145
Division: Online Services Division

Position: Software Development Engineer II
Organization: Ad Platform China, Microsoft China R&D Group

Do you want serious career growth opportunities in an agile environment and champion the development of innovative software systems for the highly competitive search and online advertisement industry? If your answers are yes then please come and join us at China R&D Group Ad Platform China (APC) in Beijing.

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。
Responsibilities:

As an SDE II, you’ll be a technical lead owning a key feature design and implementation on Behavioral Targeting Modeling UX and business logics, or data processing pipeline. In order to succeed in this role, you will need very strong design and technical skills on developing web applications and tools; technical knowhow on creating clean and extensible object models and middle tier components to support rich clients as well as large scale and distributed high performance backend platform components; experience in collaborating across groups and gaining support across functional boundaries.

Qualifications:

1. At least 4 years of software development with full release cycles of major software products; demonstrated ability to provide technical leadership and collaboration across different development groups; "Lead by example" attitude and passion about shipping high quality products.

2. Proven ability to design with Microsoft technologies, and make sound trade-offs without compromising quality and schedule, write highly detailed and quality-driven technical specifications.

3. Strong coding and debugging skills. Proficiency in C++ is required. Proficiency in C#/.Net technologies and experience in SQL Server/Analysis Service is a big plus.

4. A BS/MS/PhD in Computer Science or related discipline is required.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-II-Search-Technology-Center-Asia-Beijing-Job/1514221/151422115142212012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 775454-67367
Division: Online Services Division


Title: Program Manager II
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

Roles & Responsibilities
We are looking for a Program Manager who is passionate about providing the best search experience and relevance for our users, and has the aptitude to succeed in a rapid development environment to deliver a top-notch search service.
As a Program Manager, you will be responsible for working with your colleagues in Development and Testing to plan, design, implement, and ship core search engine algorithm improvements. You will be responsible for conducting quantitative analysis on user behavior and clicks, as well as driving an aggressive schedule to deliver progress in these markets continuously. You will need to work closely with colleagues in our US headquarters to manage inter-dependency of the projects. You will also work with peer program managers as well as Microsoft Research researchers on driving product and technology innovations. You must have strong core program management skills - understanding the search industry and internet user behavior, being analytical and detailed-oriented, having a proven track record of effectively leading small teams to deliver products, and fluent written and oral communication in English.

Required Qualifications
You must possess a strong computer science or mathematical background, a good grasp of software engineering principles, exceptional problem solving skills and a minimum of 4 years’ experience in delivering large scale software solutions. A demonstrated ability to come up to speed quickly on a new technical domain and be a user advocate at the same time is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment distributed across geographical locations are very important.
Knowledge and experience in any of the following areas is a strong plus: Information Retrieval, Data Mining, Natural Language Processing, High Performance Computing, SQL/scripting languages.
This position is located in Beijing, China.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Program-Manager-II-Search-Technology-Center-Asia-Beijing-Job/1514339/151433915143392012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: Boeblingen, DE
Job ID: 769297-67390
Division: Sales

Standorte: Köln, Böblingen

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Für globale Großkunden suchen wir in der Region Rhein-Main und in Stuttgart Account Service Executives mit Erfahrung in der Telekommunikations- und Automobilindustrie.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen aller Branchen (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Boeblingen-Account-Services-Executive-f%C3%BCr-Telco-und-Automotive-Industrie-%28mw%29-Job/1516697/151669715166972012-06-15MicrosoftSalesfull-timeUSDstarting0BSBoeblingen, DEJob Category: Customer Service & Support
Location: Shanghai, CN
Job ID: 777075-68666
Division: Services & Support


JOB DESCRIPTION:

Roles & Responsibilities:
1) The job holder is responsible for delivering professional technical consulting, supporting and trouble-shooting service to developer customers using Microsoft development tools and technologies. Help customer build, debug and tune Web or native based applications by analyzing customer’s problems, tracing customer’s code / dump and writing sample codes.
2) Manage relationships among multiple customers, Technical Account Managers, Critical Problem Resolutions and other internal Microsoft resources. Collaborate with both Critical Problem Resolution and the Product Group to identify system problems in source code and recommend fixes.

Qualifications:
1) Bachelor or Master Degree in Computer Science, Software Engineering or equivalent experience is preferred.
2) 3 years of developer experience on Web based application design, development and troubleshooting is fundamental.
3) Familiar with C++,SDK, WinDbg and relevant debugging and performance tuning tools. Strong technical background on Microsoft,.Net framework, and Web Services. Win32 application development experience is a plus.
4) Strong communication skill. Fluent in both oral and written English.

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Shanghai-Supporting-Engineer-Dev-CSS-SH-Job/1540262/154026215402622012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSShanghai, CNJob Category: Sales
Location: San Francisco, CA, US
Job ID: 793901-81054
Division: Microsoft Business Solutions


Product Sales Executive
Position Location: Dallas (TX), Seattle (WA), San Francisco (CA) or Los Angeles (CA) - Preference Dallas

This position is responsible for selling Microsoft Corporation solutions to healthcare industry customers. This role requires a sales executive with deep industry and technical knowledge, a solid understanding of a wide range of solution and partner offerings, the ability to call on business executives in major health organizations and a track record in successfully managing and closing complex sales in large enterprise accounts. This individual will be on the forefront of Microsoft's evolution from a recognized leader in the desktop computing to a solutions oriented company that delivers business value.
With the recent acquisition of Sentillion, Inc., Microsoft’s Health Solution Group has a need to expand its existing sales force. Sentillion has been the healthcare industry’s leading company in terms of Identity and Access Management Solutions. The primary focus of this sales position will be on selling HSG’s newest infrastructure-oriented solutions. The product portfolio includes: Vergence and expreSSO. Knowledge of these products and their value proposition is essential.
The position will own the orchestration across several healthcare organizations across multiple states, working closely with an overlay team which can include Partner Managers, Solution Sales Executives, Solution Sales Specialist’s, Industry Managers, Services and Technical Specialists. As such, in order for a candidate to be successful, the ability to work effectively in a team setting and manage multiple opportunities is critical. This position is a software sales based income position and the individual will be measured on the attainment of revenue and bookings across their assigned accounts. This role requires an individual with a deep understanding of Identity and Access Management Solutions and experience selling to and/or working with healthcare enterprise customers. The successful candidate will be expected to expand his/her marketshare in a large territory. In addition, this candidate must have demonstrated work experience with technical understanding of computer software technology and effective presentation skills; strong project management and account development skills; knowledge of the IT industry as well as the business challenges faced by CxO’s, including enterprise customer requirements; understanding of the channel; knowledge of the business drivers for enterprise accounts; excellent communication, presentation and organizational skills; Microsoft and competitive product knowledge. A BA/BS degree in Business or Marketing preferred. This position is based out of Texas, California or Washington

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/San-Francisco-Product-Sales-Executive-Health-Solutions-Group-Job-CA-94101/1885389/188538918853892012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USPacific Northwest Software Developer Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Pacific-Northwest-Software-Developer-Jobs-WA-98101/1114885/111488511148852012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WA

Want to Change the world?

Your Ideas and Solutions Can Do Just That…

As a Software Developer at Microsoft, you have an opportunity to make a huge impact. Owning entire features sets for products like Office, Windows or MSN means your decisions will affect millions of users worldwide!

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114926/111492611149262012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Customer Service & Support
Location: Canada - Non Location Specific, CA
Job ID: 761228-46051
Division: Services & Support

Premier Field Engineer - .NET

Role Description
The Premier Field Engineer provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

Technical Qualifications
The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.
Required Skills
Technical proficiency in user and/or kernel mode debugging.
Superior problem solving and troubleshooting skills at the development support level.
Strong understanding of the Win32 system, Visual Studio, .NET Framework and .NET CLR.
Strong knowledge of design patterns and best practices.
Systems analysis, design and application development experience.
Deep understanding and knowledge of B2C and B2B applications, development with .NET languages, C#, C/C++, Visual Basic, XML and scripting, COM/DCOM/COM+, Active Directory, MSMQ, data access technologies, transaction processing, networking, Exchange and messaging related technologies.
Proficiency in development with the Microsoft Windows platform.
Ability to provide exceptional customer service in politically charged environments.

Preferred Skills
Experience working closely with other non-technology front office groups.
Experienced in designing enterprise .NET architecture
Excellent at developing complex .NET Web-based systems and finding out bottleneck in code
Conceptual, logical and physical data modeling, designing warehouse models, and coding SQL transactions in stored procedures.
Full life-cycle software Experience.
Proficient in preparing technical documentation.
Demonstrable experience of cross group collaboration and technical leadership.
Knowledge of competing development systems is a plus.

Responsibilities
Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.

Professional Qualifications
Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French strongly preferred.
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.
MCPD .NET Framework 3.5 and Visual Studio 2008, or .NET Framework 4 and Visual Studio 2010 certifications strongly preferred.
MCITP SQL Server certifications preferred.
MCSE or other Microsoft related certifications is a plus.

Additional Notes
Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Tuition Reimbursement
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.
CA:SMSG

]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-Premier-Field-Engineer-%28PFE%29-_NET-Job/1368143/136814313681432012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Sales
Location: , , US
Job ID: 772727-65568
Division: Sales


Microsoft Sales - Amazing things happen here!
When smart, creative, passionate people get together, the results can be astounding and the opportunities limitless. We’re a global company in over 100 countries, but we often act like a startup. We do software-but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised!
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them.
Our mission is to enable people and businesses throughout the world to realize their full potential.
What could be better than helping a customer discover a technology or service that solves a pressing business problem? Or that makes a life easier, richer, or more rewarding? Those are a winning scenarios for everyone-for the customer you satisfy, for our company, and for you-the person who solves the problem and makes the sale. That’s Sales at Microsoft.
Our Sales Executives and Pre-sales Technologist help customers strengthen their own customer relationships, lower their costs, and build a strategic advantage. We are committed long term to the mission of helping our customers realize their full potential.

At Microsoft, we offer Industry Leading Healthcare Benefits which are designed to keep our most important assets-our employees-healthy, happy and focused on what’s important to them. Our most comprehensive medical plan provides 100% coverage for employees and covered dependents, with no deductible or payroll contributions.
We also offer Vision, Dental, 401(k) Plan, Employee Stock Purchase Plan (ESPP), Paid Maternity and Parental Leave, Adoption Assistance, Paid Vacation, Tuition Assistance, Group Legal Plan and Flexible Work Arrangements.
Your primary responsibilities will include revenue growth for Microsoft products and services, customer satisfaction, partner integration, strategic competitive wins, delivering industry solutions and increased operational efficiency for your clients. You are expected to build trusted advisor relationships with key Business (e.g. CxO and VP) and Technical (e.g. CIO, CTO, and Architect) Decision Makers and cause them to prefer Microsoft products over the competition when building business solutions.
Preferred Qualifications: Applicants should have a strong sales background with a track record of successful revenue attainment. The ideal candidate will have strong written and verbal communication skills, presentation skills and the ability to present to senior business and technical decision makers at the enterprise customer level. A BA/BS or MS degree in Business or related discipline is preferred. MBA is also a plus.
Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Account-Manager-Job/1485524/148552414855242012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: San Francisco, CA, US
Job ID: 773421-66053
Division: Online Services Division


Are you looking to work on challenging and exciting projects that will impact millions of people around the world? Do you want to define and deliver a product that tens of millions of people interact with every day? Do you want to redefine what it means to find information on the internet? Do you have a passion for influencing the latest innovations in Bing? Are you interested in shipping high-quality products, and maintaining Bing’s high quality bar?

The Bing team in San Francisco is looking for a talented, motivated software engineer for our measurement team. You will own the end-to-end scenarios in areas such as analyzing data from all kinds of data sources (e.g. user behavior logs and feedback) to understand users, their usage of search and other online services, to diagnose problems the current search techniques have, drive user feedback data collection, design and develop experiments to gain deeper understanding on these topics, and identify the room for further improving our search engine. You will build tools, look at huge volumes of user data and design editorial judgment tasks, and analyze experiments that define the future direction of Bing.

Job Responsibilities include:
Analyze huge amounts of search engine user data using data mining, statistics, and other techniques
Innovate on metrics: how can we tell if a user is satisfied? Dissatisfied?
Build reliable tools and dashboards to enable teams to easily leverage our measurement techniques and view results
Design and develop experiments to evaluate new ways of presenting web results
Drive development by identifying and measuring areas for improvement and available headroom
Work with other teams across Bing to design reliable experiments and reinforce a culture of measurement-based development

Qualifications:
BS or MS in Computer Science, Statistics, Physics, or related field
Expertise in statistics, databases, robust tool development, and/or data mining
Experience with SQL and C#
Superior communication skills, both verbal and written
Attention to detail and commitment to high-quality results


O:BING
BINGND
XBNGXDV:NIDR*LI
PPSDE

]]>http://www.microsoft-careers.com/job/San-Francisco-Software-Development-Engineer-II-BING-Job-CA-94101/1493850/149385014938502012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Software Engineering: Program Management
Location: Mountain View, CA, US
Job ID: 792604-80261
Division: Online Services Division

Are you an “Apps” person? Excited about the possibility of being part of a team that is shipping multiple V1 products? Do you have the UX skills, technical acumen, interpersonal skills, creativity, and tenacity to drive app experiences on the next version of Windows? Are you an exceptional Program/Product Manager with a passion for consumer products and services?

Join the OSD Application Experiences (AppEx) team. We are a startup group within Microsoft that's building a set of applications on Windows 8 to be used by millions of customers around the world. There are many big challenges and growth opportunities still on the horizon at AppEx. Bring your passion for building cutting-edge, feature-rich, interactive clients to our team and realize your full career potential!

Duties/Responsibilities:
•Generate product ideas, define requirements, and work closely with design and engineering teams to launch exciting new features
•Help champion a customer-focused, design-first culture that ultimately produces great consumer products
•Provide exemplary project leadership in an exceptionally challenging and rewarding environment
•Institute processes as appropriate to ensure great execution with balanced agility
•Work with other organizations to forge new partnerships that help contribute to our business

Requirements:
•5+ years of demonstrated work experience in consumer applications and services, with an emphasis on UX
•5+ years of experience in program or product management roles
•Bachelor's degree in Computer Science or related field
Preferred:
•Strong ability to handle significant ambiguity and exceptionally rapid rates of change
•Deep knowledge and experience in consumer Internet-related products and technologies
•Exceptional ability to effectively negotiate collaboration across teams, divisions, and companies
•Strong verbal/written communication skills


O:MA
XADSXPM:TABA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Program-Manager-II-AppEx-792604-Job-CA-94035/1858254/185825418582542012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSMountain View, CA, USJob Category: Hardware Engineering
Location: Mountain View, CA, US
Job ID: 783686-73723
Division: Interactive Entertainment Business

Are you interested in working with leading edge technology? Are you fascinated by the video game industry and Xbox 360?
Come join a diverse team and play a key role in the early development and verification of the world-class Xbox. We are looking for
a Software Design Engineer in Test who also has hardware architecture knowledge. You will be responsible for creating
and updating tests software for the diagnostics of major silicon subsystems on the console from early design all the way to manufacturing. In addition,
you will generate the tools both on the console and on the PC to assist in debug, automation, and data analysis.

A team member will have:
- The ability to read assembly and program comfortably in native C++;
- The ability to code in C, C++ for Windows platforms; C# would be an added bonus;
- Knowledge of graphics API and/or audio + video processing;

Other qualifications a successful candidate will have include:
- Passion for learning about processors;
- Limitless empathy for all customers;
- Strong CS and C++ background and OS knowledge;
- Excellent communication and interpersonal skills;
- Great problem solving skills;
- A huge capacity for dedication and willingness to learn and grow;
- Knowledge of hardware debug and design.
- Knowledge of software driver development is a bonus.
- A BS or MS in Computer Science or a related discipline is required

IEBCRjobs

J2WERPD1]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Design-Engineer-IEB-Hardware-%28783686%29-Job-CA-94035/1705639/170563917056392012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSMountain View, CA, USJob Category: Sales
Location: Seattle, WA, US
Job ID: 759857-70359
Division: Sales

This Job is eligible for the following work arrangements :Part-Time

Inventory Control Expert

Job Summary:
The Inventory Team Member will be responsible for all merchandise that enters and leaves our retail stores. The primary focus for the inventory team is to support the in-store customer experience while protecting the financial and physical assets of Microsoft. This person is focused on all back-of-house operations, primarily focused on shipping/receiving and inventory control.
Summary of Essential Job Functions:

Accurately receive merchandise into the retail location.
Maintain stockroom organization per Microsoft expectations and guidelines.
Perform detailed receiving and cycle counts as directed.
Move merchandise to the sales floor so that merchandising standards and customer expectations are met and exceeded.
Carry merchandise to and from customers on site as needed.
Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.
Minimum requirements:
3-5 previous retail inventory management experience, preferably in high volume/high traffic environment.
3-5 years’ experience teaching/training others regarding back-of-house operations/processes.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store
Additional Skills and Abilities required:
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Strong communication and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ri




]]>http://www.microsoft-careers.com/job/Seattle-Inventory-Control-Expert-Job-WA-98101/1569172/156917215691722012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Test
Location: Seattle, WA, US
Job ID: 771729-65138
Division: Server & Tools Business

Are you passionate about online identity management? Do you want to be a part of the Microsoft strategy and be a leading force in the industry defining and ensuring the experience? Come and join the engineering team that is transforming our on-premise identity and access technologies into solutions and services in the cloud. Come help build the future synchronization engine that will synchronize Identity data between on-premise and the cloud, and will enable the hybrid enterprise.

Our ability to synchronize identities, credentials and roles across both their on-premises and cloud resources in a consistent and unified way is a pre-requisite for their widespread adoption of cloud technologies. Many customers will initially want to do this from their on-premises infrastructure, but that there is a significant opportunity for us to help them reduce cost and complexity by also making these capabilities available as cloud-based services. Our team owns the charter to deliver solutions that are used to synchronize Identity data. This work is critical to Microsoft’s success in the cloud and in establishing us as the leader in the identity space.

We are looking for an exceptional SDET who is seeking new challenges and opportunity. You will be expected to participate in the design and delivery of the next generation of our product in an agile engineering environment. You will own defining test strategy, test plan and automation and work closely with PM and Development teams to ensure the delivery of high quality product and services. Candidates must be able to work on testing technically complex features and be able to identify and understand key customer scenarios and implement test scenarios around those. Candidates must have strong technical and programming skills, good troubleshooting and communication skills and be passionate about testing and the customer.

The ideal candidate would meet the following requirements:
•A MS in Computer Science, Engineering and/or equivalent industry experience is required
•Great problem solving skills and high intellectual horsepower
•Excellent development debugging and problem solving skills
•4 + years' experience in C++, C# or Java is necessary.
•Good written and verbal communication skills
•Strong passion for engineering excellence
•Exceptional test aptitude, customer focus and expertise in formal and informal testing techniques as well as quality measurement.
•Experience with WTT, VSTS and other test frameworks is a plus

ST:IDT

]]>http://www.microsoft-careers.com/job/Seattle-Software-Development-Engineer-in-Test-II-Job-WA-98101/1475766/147576614757662012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774811-66958
Division: Online Services Division

The Bing infrastructure team is looking for talented, hard driving senior and principal software engineers to work on Cosmos/Scope, the cloud storage and computational engine that powers all of the Online Services Division. Come and work on a massively-parallel data centers comprised of tens of thousands of commodity PC’s and develop a highly scalable and efficient distributed computation system that is easy to program and supports complex system optimization to maximize performance and reliability. Particularly, we have designed a declarative SQL-like scripting language, called SCOPE (), for complex data analysis on large clusters of tens of thousands of machines. The Scope system combines benefits from both traditional parallel databases and MapReduce execution engines to allow easy programmability and deliver massive scalability and high performance through advanced optimization. As a member of the cloud computation team, your will have the opportunity to work on a wide range of components, including compiler, optimizer, runtime execution, and job scheduling, etc. There are many exciting and challenging problems, for instance, language design, distributed query processing and query optimization, query feedback collection and exploitation, dynamic and adaptive query execution, cross-query optimization, distributed job scheduling and resource management, etc. This infrastructure is one of the driving factors that influence the quality of our search results.

A successful candidate will be highly technical and have the following qualifications
1. MS or equivalent working experience. A PhD is desirable
2. Strong background in systems and databases, or a strong desire to become a large-scale distributed computation expert
3. Excellent analytical skills
4. Solid C++ and C# developer, 5+ years of work experience in the distributed system/database area
5. Experienced verbal and written communicator
6. Passionate, self motivated

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1507332/150733215073322012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: Bratislava, SLOVAK REPUBLIC
Job ID: 771535-67217
Division: Sales

Standard title: Business Development Manager - Partnerships
Local title: CEE Business Development Manager - Cloud Activation
Location: Any CEE approved location

Microsoft’s Small and Midmarket Solutions & Partners group (SMS&P) is looking for individuals who have a passion for helping our service provider customers successfully increase their business and revenue potential when they buy and implement Microsoft’s “service enabled” solutions. If you are an industry professional who has great ideas for executing go to market strategies and plans for service provider channels, and creative ways to promote and better market new Microsoft enabled services through our customers channel, then the Business Development Manager - Partnerships role in SMS&P is for you.
To be successful in the Cloud services market Microsoft needs to build a Partner channel that has the capabilities to scale up and out to meet the Cloud requirements of our Corporate Account and SMB customers.
The BDM Partnerships - Cloud Activation role is strategic to the growth of the Microsoft Cloud Partner ecosystem. In this role you are directly responsible for recruiting and enabling new and existing Partners who have the commitment and capability to become Cloud Partner. Your responsibilities include working with core field Partner roles to help field and Tele PAM’s identify Partner prospects for the Cloud as well as helping PAMs managing Partners sell the Cloud opportunity to their Partners and build out cloud practices in the following countries: Ukraine, Slovakia, Cyprus, Malta, Bulgaria, Serbia, Slovenia, Croatia, Lithuania, Estonia and Latvia.

The BDM Partnerships - Cloud Activation is responsible for:
- Using local market data, developing a strategy to recruit and enable select Partners who have the capability of reaching ‘Partner Activation’ status (8+ wins and 500+ seats) through selling Cloud Services into SMS&P Customer segments. This includes (but not limited to) ‘activating’ the downstream channels of Distributors.
- Using the Cloud Partner Development framework to move a cloud partner prospect to an Activated Cloud Partner.
- Proactively using Partner readiness courses and materials to ready a Cloud Partner to ‘on-board’ and sell one or more Microsoft Cloud Services at scale and to achieve Partner Activation status.
- Act as a catalyst of change in the Partner community, influencing the core field PAM/TPAM roles in their recruitment and cloud enablement of their existing Partner portfolio.
- Active participation in the Cloud Activation Sales Community contributing learning’s wins and best practices.

Qualifications:
-5-8 years of related experience,
- Bachelor’s Degree.

- Ability to articulate the Microsoft’s Cloud business and technology value proposition as it relates to a partner’s strategic imperatives and growth priorities at CXO and Sr. LOB Executive levels
- Strategic business planning and strong track record of partner business recruitment and development skills.
- In-depth understanding and insight to partner business challenges, practices, needs and requirements in order to develop strategic planning, development of product/service offerings and marketing initiatives
- Preferred candidate will have existing knowledge of Microsoft’s service enabled solutions, MPN, Partner business planning & development and Microsoft’s licensing programs
- Consistently displays excellent organizational, communication, project management, negotiation, and problem solving skills
- Results oriented employee who can work independently
- Potentially significant travel required - >50%

“111CEEHQ” “CEE HQ

]]>http://www.microsoft-careers.com/job/Bratislava-CEE-BDM-Activation-Job/1514177/151417715141772012-06-15MicrosoftSalesfull-timeUSDstarting0BSBratislava, SLOVAK REPUBLICJob Category: Software Engineering: Development
Location: San Francisco, CA, US
Job ID: 791571-78839
Division: Online Services Division


Digital marketing is undergoing dramatic change. Consumers and marketers are asserting greater control over their interactions. Screens and surfaces of engagement are proliferating. Consumerization of IT means that everyone expects and demands no-compromise user-experiences at home and at work. At Microsoft Advertising, our mission is to lead the evolution of digital marketing through integrated, high-quality experiences that connect consumers with the businesses that serve them.

The Marketing Solutions is focused on enabling Global 250 brands to engage deeply with their customers - to confidently and meaningfully engage with people through experiences on digital surfaces. We take a customer, design-led approach peering through the lens of compelling experience, and using this to inform solutions that drive value for marketers and consumers through creative experiences, technology, provocative insights and measurement.

Position Summary
XD (“Experience Design”) are hiring for our solution design center in San Francisco, home to a team of likeminded individuals who can help Microsoft’s most strategic global customers “Imagine the Future”, and then bring that future to now, as software craftsmen working alongside some of the best user-experience designers in the industry.

We value a high-level of collaboration, professionalism, creativity, and passion in our pursuit of crafting engaging, user-centric enterprise solutions across surfaces, leveraging technologies including Windows 8 on Desktops and Tablets, Azure, Windows Phone, Xbox and Kinect, that ultimately aligned the goals of the advertisers with the needs and goals of the consumer.

We have a track record of delivering enterprise software with zero bugs. We are interested in continuous delivery. We are interested in the client and the cloud. We are interested in architectures that support the composition of new experience from established patterns of experience and architecture. Ultimately, we are looking for people who believe they can help us change the future, by bringing a healthy disrespect for the status quo, and a healthy respect for the experience and insights that got us that far.

Who are you ?
You have brought multiple solutions to market on a large scale, but bear the scars of projects that did not succeed. You believe that “excellence is a habit”, and that he can be passed from one project to the next, and from one team to the next. Conventionally, you would be a graduate in Software Engineering or Computer Science, though you may be more comfortable alongside some of our more unconventional members of our team, who graduated in fine arts, industrial design or architecture. Irrespective, the price of admission to the team is a thorough grounding in the principles of Software Engineering and the practice of Software Craftsmanship.

You are applying for this job, because you care about software craftsmanship, and want to be part of a team where so does everyone else. You want to develop software in a highly agile and collaborative environment that thrives on pair programming, test-driven development, continuous integration, refactoring. You are quality driven - good enough isn’t.

Though you know your way around the back-end, your passion is in seeing your software come to life as the interface between consumer and computer. You are uncomfortable working more than a few feet from a user-experience design team, and consider them your peers as much as you do your technical colleagues. You are a technologist, but one who thrives to work at the intersection of technology and design.

Most importantly however, you subscribe to the belief that software development is in service of something much more meaningful; to create software experiences that work the way people work, not the way systems work.

You do not doubt that a small group of individuals can change the world; indeed you acknowledge that it’s the only thing that ever has. We are going to change the world of digital advertising. If you want to help us…read on.

Responsibilities
- You will be responsible for crafting solutions for Global 250 brands upon Industry standard and Microsoft technologies, including but not limited to HTML5, Windows 8 on Desktop and Tablet, Windows Phone, Azure, Skype, Xbox and Kinect.
- You will be responsible for consistently and unquestionably applying the principles and practices of Software Craftsmanship.
- You will be responsible for collaborating with User Experience peers to deliver the best imaginable experiences.
- You will be responsible for collaborating with other teams within Microsoft to ensure that Microsoft products are able to rapidly and repeatedly deliver the experiences we are creating.

Requirements
- As a software craftsman you will advocate and practice pair-programming, test-driven development, refactoring, collective-code ownership, continuous integration, and refactoring.
- You will have 5+ years of experience of at least one object-orientated programming language such as C# or Java.
- You will be experienced in OO principles such as SOLID.
- You will be well versed in clean code and practices such as code by intent.
- You will be experienced in applying design patterns and maintaining simple designs.
- You will be experienced in working within a team and collaborating with your peers, especially around the whiteboard.
- You will have experience of Agile/Scrum, and used it to deliver at least 5 projects - whether successfully or unsuccessfully.
- You will have experience of working within an IDE and tools such PMD.
- As a time served software craftsman you will have experience of working in a multi-disciplined of quality professional and User Experience designers, with a number of projects you can talk to.
- It would be nice if you had experience of HTML5 and associated technologies
- It would be nice if you had experience of other rich-client technologies such as Silverlight, Flex or AIR, and a related framework.
- It would be nice if you had experience of an application server and enterprise integration patterns.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

AFOREQ ANMAREQ XAPSX:JABE*LI O:MA O:Bing 791571

]]>http://www.microsoft-careers.com/job/San-Francisco-Software-Engineer%2C-Senior-MSABG-Solutions-XD-791571-Job-CA-94101/1820738/182073818207382012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Services & Consulting
Location: San Francisco, CA, US
Job ID: 793929-80746
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

The Engagement Manager (EM) is responsible for engagement profitability and customer satisfaction by structuring and managing deals through completion.

Managing Engagement Risk and Delivery Quality: The EM has responsibility for understanding and thoughtfully managing risks. Decisions must be made regarding acceptable and unacceptable risks for each engagement. For each acceptable risk, the EM is responsible for crafting the mitigation plan. Lastly, the EM will determine who should be responsible (whether it be the customer, partner, or member of the Microsoft Services team) for managing the risk and executing the mitigation plan.

Project Initiation: The EM establishes the processes to support the engagement, including setting up charge codes, defining the project calendar, and defining deliverable acceptance and reporting procedures. Project initiation also includes validating scope, conducting project kickoff and holding Conditions of Satisfaction (COS) discussions with stakeholders.

Project Status Reports: The EM tracks the performance of the engagement (typically weekly and monthly) and the quality of project deliverables (typically at key project milestones) and reports on the effectiveness of the engagement against the baseline plan. Project status is reported to the client as per the client’s need, and complex projects are typically reported on internally on a monthly basis.

Billable Utilization: The EM builds his/her time into engagements as appropriate to achieve the required level of billable utilization set by the business. During an engagement, the EM works as part of the engagement team, normally overseeing the performance of the engagement, ensuring the quality of deliverables, and managing client expectations of the engagement.

Client Invoices: The EM reviews and approves consultant and partner billable hours and expenses each week, and reviews and approves client invoices before they are sent. The EM also answers any questions clients may have about charges on the invoices, and intervenes as necessary to resolve billing disputes.

Project Deliverables: The EM defines in advance the acceptance criteria for each project deliverable, works with the team to establish delivery dates for each deliverable, and oversees the review of client deliverables to ensure they meet all client acceptance criteria, securing sign-off on each deliverable as defined in the SOW.

Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred. At least 8-10 years related technology experience. Excellent project management capabilities, PMP certification preferred. Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management. Must have a proven record of delivering business value.
Some business process and people management skills or related experience required. Candidates must have a high-level understanding of markets, customers and related technology. Candidates must have a high-level understanding of customer and partner business and IT environment.
SS:ES
793929

]]>http://www.microsoft-careers.com/job/San-Francisco-Senior-Engagement-Manager-Job-CA-94101/1874228/187422818742282012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 790624-79246
Division: Advertising & Online

Make The Channel Partner & Exchange team at Microsoft Advertising part of your career story!

If you have the unique digital ad exchange experience, skills and passion for selling digital advertising solutions—Microsoft Advertising is the best next step in your career. In this Channel Partner Manager role, we offer tremendous resources, the Microsoft brand, and the luxury of collaborating with some of the brightest minds in the industry.

The Channel Partner & Exchange team is helping Microsoft to solidify its position as a technology provider that powers the buying and selling of digital advertising through Real-Time Bidding. The Channel Partner Manager will generate revenue for the Microsoft Advertising Exchange and manage relationships with strategic partners such as Agency Trading Desks, Demand-Side Platforms (DSPs) and Ad Networks. This effort will help enable advertisers reach their audiences with scalable, efficient, and highly targeted solutions through the programmatic channels of Display, Video and Mobile advertising.

Qualifications:
•A minimum of five years of successful direct digital advertising sales and/or business development experience
•Minimum of seven years proven successful professional experience in a corporate setting
•BA/BS degree from an accredited college/university
•Deep knowledge of the digital ad exchange industry (agency trading desks, DSPs, ad networks) including programmatic buying, competitive landscape, and emerging technologies.
•Ability to lead meetings, including but not limited to in-depth Quarterly Business Reviews
•Strong skills in initiating conversations with senior contacts at Agency Trading Desks, DSP’s and Ad Networks to drive buying initiatives, engaging in pilots and collaborating on joint marketing and case studies
•Extremely passionate about the benefits of technology and the internet
•Highly effective at capturing the voice of the customer for internal product management and R&D planning teams
•Clear and confident written and oral communication skills including ability to present well in front of a client
•Represent the division and company with integrity and trustworthiness, while persuasively selling the benefits of online advertising and overcoming any objections
•Ability to travel up to 30% nationwide to attend client meetings, conferences, seminars, and industry events

Sales:CO

]]>http://www.microsoft-careers.com/job/San-Francisco-Sr_-Channel-Partner-Manager%2C-A&O-US-Job-CA-94101/1830216/183021618302162012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Customer Service & Support
Location: Kenya - Non Location Specific, KE
Job ID: 777897-69307
Division: Services & Support



PFE - Operations Consulting
(ITIL - MOF)
French Speaker is a MUST

Purpose of Workgroup (PFE)

Through trusted advisor relationships and through the optimization and successful implementation of technology, Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products.

Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft.

Job’s Purpose

The Operations role is primarily focused on the delivery of high quality IT Service and Release Management services to our Premier Enterprise Customers or Partners. The focus of this role is to provide Microsoft Operations Framework and related Microsoft infrastructure service offerings. This role contributes fundamentally to the successful deployment and use of Microsoft products and frameworks and consequently has a material impact on customer satisfaction and loyalty.

In addition, the role is responsible for effective knowledge transfer to Partner and customer resources. The role may be called upon to lead a small team of process resources working on a project.

High Level Candidate Requirements

The ideal candidate will have an advanced degree or equivalent with significant experience (minimum 5 years) in complex enterprise infrastructure projects with a focus on Process related roles and Service Delivery Management roles. Candidates will require a good understanding of operational support services, mapping business requirements to manageability and operability architecture and design and concepts coupled with a good understanding of project management concepts and practices. Candidates will be required to have demonstrable competence in both verbal and written technical and business communications.

What are the key initiatives and challenges facing this position over the next 6 months to 3 years?
Continuing to deliver an enterprise level of service to customers and partners that is recognized to be of the highest quality and value thus resulting in continued very high satisfaction levels and that maintains PFE as the premium provider of support services to enterprise customers.

Contributing to and supporting the evolution of Microsoft Services into a trusted provider of enterprise services through personal excellence and active community participation.

Key Performance indicators: CPE, Utilization, Contributing to and reusing IP, technical community participation.

Communications/Business Relationships

The role will be required to regularly communicate with Engagement Managers, Services Execs, Account Managers, Service Line Architects, Account TS, Solutions Specialists, Project Managers and team peers where appropriate and relevant.

This role will be responsible for participating in monthly meetings with PFE Manager on performance and career development.
The role is responsible for building and maintaining personal development plan with the help of the Manager.



ESSENTIAL JOB FUNCTIONS


Responsibility/Activity
Estimated Annual % of Time
Operations Consulting including:
•Operations Deliveries:
oDesired Configuration Management (DCM) for System Center Configuration Manager (DCM-SCCM)
oMicrosoft Operations Framework Foundations Workshop
oMicrosoft Operations Framework Managing Change, Configuration, and Risk Workshop
oOperations Strategic Review (OSR)
oProactive Monitoring with Microsoft Operations Manager 2005 (PMM)
oRisk and Health Assessment Program for IT Operations (OpsRAP)
oService Level Management for Systems Center Operations Manager (SLM-OM)
oService Management Assessment (SMA)
•Conducting Operations Reviews and Assessments of Customer distributed computing environments
•Performing Release Readiness Assessments
•Designing, developing and implementing Service Improvement projects70%

Training10%
Customer advisory5%
Sales support and reactive technical support5%
MOF Community Participation5%
Personal Administration, non project meetings etc.5%


QUALIFICATIONS

Area Qualification
ExperienceWhat work experience is essential to the job? How many years of previous work experience would it typically take to gain sufficient experience in these areas to minimally fill this job role?
5 - 8 years of related experience.

What type of supervisory or management experience would be necessary to fulfill the job requirements, if any?
Technical team leadership.

EducationWhat education is typically required for the job?
Required Bachelors Degree (BS/BA)

Field of Study (if applicable): Computer or Information Sciences or Engineering.
Professional Training and CertificationITIL Foundation Certificate
ITIL Manager Certificate (Preferred)
MOF Essentials Certificate
Knowledge, Skills, and Abilities
Proven operations consulting skills or Service Delivery Manager role experience. Demonstrable written and verbal communications skills. Demonstrable effective presentation skills. Demonstrable ability to communicate with senior management and executives in a project’s sphere of influence.

]]>http://www.microsoft-careers.com/job/Kenya-Non-Location-Specific-PFE-Operations-KenyaFrench-Job/1549822/154982215498222012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSKenya - Non Location Specific, KEJob Category: Services & Consulting
Location: , , US
Job ID: 778921-70651
Division: Services & Support


Microsoft Consulting Services is looking for a Senior Consultant with deep technical CRM (Customer Relationship Management) business process and application design, and implementation experience. Applicant must have CRM experiences architecting solutions in one of the following: Sales Force Automation, Marketing, and Customer Service. Call Center experience is preferred, especially with CCF.

CRM solutions incorporate technologies beyond CRM. The role requires deep technical knowledge including:
C#
JavaScript
CRM development experience
Plug-in development
Custom workflow assembly development
CRM form programming (scripting)
Custom page integration (embedding custom ASP.NET pages into CRM and using JavaScript to integrate with CRM forms)
CRM customization
.NET areas
ASP.NET web applications
AJAX.NET
WCF (Windows Communication Foundation) development - writing services and clients
WF (Windows Workflow Foundation) development
Silverlight
Multithreading
Azure
Windows Azure
SQL Azure
Azure AppFabric
Developer skills
Multithreading
Code maintenance - does the candidate write easy to follow code with comments where appropriate
Unit testing
Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers.
Pre-Sales experiance is a plus. The canddiate may have involvement in assisting and leading a number of pre-sales activities; estimate creatiion/review, POC scoping and oversight and partnering with sales teams.

The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions.

The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solutions such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications. Higher relevant education is desirable. Travel potential is an integral part of this job. The candidate must live close to (within 50 miles) of a metropolitan city/airport in the US.

SS:ES
778921

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1596899/159689915968992012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Mountain View, CA, US
Job ID: 794847-81288
Division: Sales


The datacenter business is booming at Microsoft, and we have the best differentiated private and public could offering in the industry. Because we are “All In” on Cloud Computing, you will be on the cutting edge of some of the most exciting technology that Microsoft has to offer. The Datacenter Solution Sales Professional will lead a virtual team of technical, marketing, partner, and consulting resources to deliver exceptional business value to customers and exceed quarterly budget targets. This territory manages our marquee accounts in Northern California, and you will interact with some of the top datacenters in the world.
The ideal candidate will have a proven track record of developing new business, building strong business relationships and driving Windows Server, Virtualization, Systems Management and Windows Azure software sales and partner integration. The ability to effectively present to a wide range and size of audiences from IT Pro to CxO to business decision makers is a must. A good understanding of issues surrounding deployment, management, security, and integration of technologies and solutions is required.

Key Responsibilities include:

Creating and executing a business plan to ensure your product's revenue and unit goals are achieved
Developing a healthy pipeline of qualified opportunities
Bringing customers to agreement on the business value of Microsoft’s Datacenter solutions
Develop in-depth understanding of the platform and related solutions and the value they bring in solving customer business problems
Increase deployment of the Windows Server Platform in your customer set while driving the adoption of Premium Solutions
Drive customer and partner satisfaction for your products and solutions
Connect enterprise customers and partners with the product groups
Contributing to the recruitment, engagement, and readiness of partners who can help the Solution Sales Professional drive business.
High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft partners will be required.
Delivering reference and satisfied customers that can be leveraged in future sales engagements.

Requirements and skills for this position include:

Strong, proven track record of solution selling, based on business value principles, experience focused on selling solutions to solving enterprise customer problems through technology.
Demonstrated experience and expertise in selling technology solutions to senior business and IT decision makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
History of holding and consistently exceeding quota - Strong communications, presentation, negotiation and interpersonal skills.
Practical knowledge and experience of Microsoft Server Platform Technologies, customer operational issues and 3rd party integration with the windows platform is preferred.
Ability to articulate the business value of the Microsoft platform by positioning Windows Client, Windows Server, Management Servers (Operations Manager, Systems Management Server/Configuration Manager, etc) and Security technologies in competitive scenarios.
Account Management and Prioritization Excellence: Demonstrated strategic time management and multitasking skills. Effectively manages sales pipeline with predictable business results that exceed revenue targets. High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
Strong objection handling skills.
Travel: Candidates must be able to travel to cover the territory as opportunities warrant.

Education/Certifications:
-Successful candidates will have a BS/BA degree or equivalent work experience
-ITIL certification a plus
-7-10 Years of enterprise software sales experience.
NOTE: Relocation is not available for this role

SALES:PS
MSUSJOBS


]]>http://www.microsoft-careers.com/job/Mountain-View-Solution-Specialist-Datacenter-Job-CA-94035/1891166/189116618911662012-06-15MicrosoftSalesfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Test
Location: Mountain View, CA, US
Job ID: 791568-79633
Division: Microsoft Office Division


The MacBU Group at the Silicon Valley Campus is looking for a talented Software Development Engineer in Test (SDET) with a strong technical background to join the Outlook Test team. You will work very closely with the Development team on the design, implementation, & testing of new feature work to be part of Microsoft’s next move on the Mac and on iOS.

Our business unit offers the feel of a small, independent business with a strong team culture of innovation, creativity, and having fun. We build our own Mac and iOS products that present team members with unique technical challenges as well as exceptional opportunities for ownership, autonomy and professional growth. We offer a unique and extremely positive work environment for engineers:

* The feel of a small, independent business with a strong team culture of innovation, creativity and having fun

* Commitment to building for the future - developers are empowered to build software right and invest in new technologies and architectural improvements that will help us innovate faster not just today but in all future releases

* Commitment to quality - established track record of consistently and measurably reducing defects and support call intensity as well as steadily increasing customer satisfaction through investment in quality

* High employee satisfaction - flexible hours, positive reviews of work/life balance, support for family life

* Career stability and opportunities - industry-leading benefits, a supportive environment for learning, and excellent opportunities for career growth by increasing either technical scope or management skills (or a combination of both)



REQUIRED SKILLS/EXPERIENCE:

Strong programming skills (2+ years) with C, C++

Excellent problem solving and communication skills

Experience shipping at least 1 commercial application in an engineering role

Passion for the Mac platform

Experience designing, developing, and executing detailed test plans

Passion for quality and improving the user experience

Education: BS in Computer Science (or equivalent)


PREFERRED SKILLS/EXPERIENCE:

Hands on experience with Mac OS X development technologies.

Knowledge and experience with Microsoft Office for the Mac a plus.

Working knowledge of test methodologies and techniques

Experience writing white box and/or API tests.

Experience in writing tools to aid in feature testing

Demonstrated debugging skills using an IDE.

MOD:MAC
MOD:ENG

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-in-Test%2C-Office-for-Mac%2C-791568-Job-CA-94035/1839179/183917918391792012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSMountain View, CA, USJob Category: Human Resources
Location: Hyderabad, IN
Job ID: 778310-69831
Division: Human Resources


Staffing Consultant - Microsoft India

Location: Hyderabad.

Do you know how to identify and recruit the top technical talent in the world? Do you want to advance your career as a Staffing professional? If so, come join the Microsoft India Staffing team. The person who fills this highly impactful technical recruiting position will interface with and consult with technology/business leaders, drive & implement staffing strategy including specialized programs. You would have the opportunity to partner with seasoned business leaders to help grow their teams and have fun while doing it! We are a strong/high performing recruiting team and are seeking one more member. Are you in?

Primary responsibilities include (but are not limited to):
Engage key Staffing and business partners in order to understand the needs of clients and its hiring profiles to enable effective external sourcing
Develop, drive and execute comprehensive search strategies designed to recruit senior and niche candidates within limited candidate pools. (i.e. competitive research, industry profile development, networking, direct sourcing, etc.)
Collaborate with HR business partners and business leaders to define appropriate specifications for approved immediate and future internal and external positions
Manage the entire external candidate process - sourcing, screening, and closing external candidates.
Manage the entire Microsoft internal employee transfer process in strong collaboration with business leaders and HR business partners
Network and maintain relationships with key candidates and candidate communities (local and non-local) to enable short immediate hiring and long term opportunistic hiring
Partner with the Microsoft India Campus team to hire top talent and implement appropriate programs.
Consult with business leaders, hiring managers and Staffing/HR leaders regarding headcount management, hiring profiles, candidates, programs, fiscal planning, etc.
Articulate Microsoft’s business strategy and complexities of the external competitive landscape to internal and external parties

Requirements
Degree in human resources or related discipline and/or equivalent work experience
5-8 years of related corporate technical Recruiting/Staffing experience in IT companies preferably in product development space
Strong negotiation, account management, and strategic thinking skills
Strong Staffing and business consulting skills
Experience using influential tactics
Experience using strong collaboration skills to successfully deliver cross-group initiatives
Experience in developing and optimizing multi-faceted processes
Must be self critical and able to deliver results in an ambiguous environment
Must be a self-starter and be able to understand the larger Microsoft picture of business operations

J2WERPM]]>http://www.microsoft-careers.com/job/Hyderabad-Staffing-Consultant-Job/1560634/156063415606342012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BSHyderabad, INSeattle Software Developer Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Seattle-Software-Developer-Jobs-WA-98101/1113573/111357311135732012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAWashington Software Developer Jobs

Be what’s next.

We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Washington-Software-Developer-Jobs-WA-98101/1113574/111357411135742012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Development
Location: San Francisco, CA, US
Job ID: 785084-74364
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Bing is all about discerning user intent and using it to deliver a high quality search experience. We are looking for a strong, self-motivated engineer to help develop innovative tools for identifying and satisfying common end user queries. If you are a high achiever with broad interests who can do whatever it takes to make things happen, join the development team at our San Francisco office to build and deploy the next generation of search. Success in this position requires a broad set of interests and skills that include: excellence in software engineering, an interest in data-driven development, a desire to learn new systems, and the ability to collaborate with developers, program managers, and testers across the whole Bing organization. We are searching for a creative, self-starter who isn't afraid to make things happen.

Qualifications:

- Excellent communication skills and the ability to work with developers in other teams
- A minimum of 8 years of experience in industrial software development
- Strong C++ coding and object oriented design skills, with an emphasis on modern C++
- A BS or MS in Computer Science, Statistics, Engineering, Mathematics, or one of hard sciences
- Experience in web search and/or performance optimization is preferred.



O:BING
BINGND
XBNGXDV:NIDR*LI

]]>http://www.microsoft-careers.com/job/San-Francisco-Software-Development-Engineer-II-Bing-785084-Job-CA-94101/1722498/172249817224982012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSan Francisco, CA, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/San-Francisco-Enterprise-Architect-Jobs-CA-94101/1127913/112791311279132012-06-15Microsoftfull-timeUSDstarting0BSSan Francisco, CAJob Category: Services & Consulting
Location: Copenhagen – Hellerup, DK
Job ID: 761805-46334
Division: Services & Support

TROR DU IKKE, DET ER SJOVERE AT BLIVE MICROSOFT KONSULENT I MICROSOFT?

Microsoft Services søger lige nu flere nye kolleger - erfarne konsulenter, som ønsker at booste deres karriere og deres faglige udvikling, og samtidig bevare en god balance mellem arbejdsliv og privatliv.

Som konsulent hos os får du de bedste muligheder for at vise hvad du kan og udfolde dit fulde potentiale, samtidig med at du kan dyrke din passion for Microsoft teknologier.

Som eksperten inden for dit område, vil du blive dybt involveret i komplekse og forretningskritiske projekter hos vores store kunder, som er nogle af Danmarks største virksomheder

Du er allerede godt på vej i din karriere; og vil gerne videre - for at hjælpe dig med dette, tilbyder vi:
-Unikke rammer for faglig sparring og udvikling, så du får de bedste rammer for en optimal karriere i Microsoft
-Løbende uddannelse, så du altid er i front - blandt andet deltager du på Microsofts interne tekniske konference TechReady i Seattle
-Certificeringer på højt niveau inden for dit fagområde
-Mange engagerede og særdeles kompetente kolleger nationalt og internationalt
-En attraktiv løn- og kompensationspakke, der matcher dine kvalifikationer og dit ansvarsområde

...Og du bliver en del af en velrenommeret, international virksomhed, der flere gange er kåret til Danmarks bedste arbejdsplads, og senest til ”Worlds Best Multinational Workplace 2011”

JOBBET ER VIGTIGT, MEN IKKE ALT!

For at du kan sikre, at du har en god balance mellem job og privatliv, sørger vi for at du har rammerne og værktøjerne til at tilrettelægge din hverdag, så den fungerer for dig og din familie.

VI STILLER NATURLIGVIS OGSÅ KRAV TIL DIG!

Det er vigtigt at du allerede har nogle års erfaring som konsulent, og uanset om du er teknisk konsulent, driftskonsulent, arkitekt eller leveranceansvarlig, lægger vi stor vægt på, at du er drevet af et stort engagement i dit arbejde og dine kunder.
Du har en høj grad af selvstændighed og energi og er god til at samarbejde med andre mennesker - også i udfordrende situationer.
Din analytiske kapacitet er høj, og du har et karrierespor, der viser en god balance mellem lysten til at søge udfordringer og evnen til at fokusere i perioder for at nå store resultater.
Du har en formel IT uddannelse, minimum på bachelor niveau.

DISSE STILLINGER ER LEDIGE LIGE NU:

Cloud Specialist konsulent:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Cloud-Specialist-Consultant-Job/1565979/

SharePoint Online Senior konsulent:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-SharePoint-Online-senior-Cons-Job/1481631/

System Center Services Manager Senior Consultant:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-System-Center-Services-Manager-Consultant-Job/1525433/

Infrastructure Senior Consultant:
https://careers.microsoft.com/jobdetails.aspx?ss=&pg=0&so=&rw=6&jid=71641&jlang=EN

Senior Consultant, .Net Løsningsarkitekt:
https://careers.microsoft.com/jobdetails.aspx?ss=&pg=0&so=&rw=7&jid=70906&jlang=EN

Security Senior Consultant:
https://careers.microsoft.com/jobdetails.aspx?ss=&pg=0&so=&rw=10&jid=70726&jlang=EN

System Center Operations Manager Senior konsulent:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-System-Center-Operations-Manager-Consultant-Job/1507276/

CRM/xRM Senior konsulent:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Senior-Consultant-CRMxRM-Job/1131657/

Application Development konsulent:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Application-Development-Consultant-Job/1549874/

Application Development Manager:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Application-Development-Manager-Job/1549877/

Premier Field Engineer - Manageability:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-PFE-Operational-Consultant-Manageability-Operations-Manager-2007-Job/1542171/

Premier Field Engineer - Platform Client:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Premier-Field-Engineer-Operational-Consultant-Platforms-Client-Job/1542199/

Premier Field Engineer - Exchange:
http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Premier-Field-Engineer-Operational-Consultant-Exchange-Job/1542227/

Vi opdaterer løbende med nye stillinger, så selv om ingen af de åbne stillinger matcher din profil, kan det være at der snart er en på vej - så kig forbi denne side ind i mellem - eller søg generelt, som beskrevet nedenfor.


HAR DU SPØRGSMÅL, ELLER HAR DU BRUG FOR MERE INFORMATION:

Hvis du har spørgsmål eller ønsker mere information, er du velkommen til at kontakte Christian Vogt Petersen på mail:
a-cpeter@microsoft.com eller Nina Utzon Hansen på mail: a-ninaha@microsoft.com

VIL DU VÆRE EN DEL AF MICROSOFT SERVICES?

Da ansøgningsproceduren kan variere for de enkelte stillinger, kan du se flere detaljer i beskrivelsen af den stilling, du søger. Hvis stillingen ikke har angivet nogen ansøgningsfrist, behandler vi ansøgningerne, efterhånden som vi modtager dem med henblik på ansættelse snarest muligt.

Du er også velkommen til at søge, hvis dit kompetenceområde ligger uden for de opslåede stillinger, men stadig inden for Microsoft enterprise teknologier, f.eks. SharePoint, System Center suiten, Windows Server, Exchange Server, BizTalk Server, etc. Skriv nogle linier om hvad der motiverer dig, og angiv hvilke kompetenceområder, du ønsker at komme i betragtning indenfor.

Ansøg generelt på denne side ved at klikke på "Apply to Job" og herefter "Create Resume/Cv".
BEMÆRK at du skal copy/paste dit følgebrev og cv samlet ind i tekstfeltet.

EUR:MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/Copenhagen-Hellerup-Erfarne-Microsoft-Konsulenter-Job/1367813/136781313678132012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCopenhagen – Hellerup, DKJob Category: Software Engineering: Test
Location: Beijing, CN
Job ID: 775090-67155
Division: Online Services Division

Title: Software Development Engineer in Test II
Group: Search Technology Center Asia
Team: Relevance, Asia Experience, Real time, Infrastructure, Multimedia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. And the Infrastructure team of STCA, as a part of Bing Infrastructure team, will work with partners in US headquarter to deliver next generation of unified distributed storage system, which will be extremely significant for Bing’s success.
Roles & Requirements
If you are looking for ways to take your software development or test career to the next level and if you enjoy shipping cloud computing system and playing with large scale of data, and whether you want to look for people manager opportunity or individual contributor role but still want to have a big impact in the product, we have the perfect opportunity for you.
We are looking for a motivated and experienced technical software development engineer in test, who is able to independently own testing areas and make sure the quality for both product and Engineering process.

Key responsibilities:
Interacts directly with customers to provide critical feedback on feature areas and to develop test cases
Provides critical feedback that improves specifications and technical designs
Works across groups to plan and cost features
Writes test cases that proactively prevent feature areas from regressing
Uses appropriate automation tools for the feature area
Analyzes patterns of defects for the feature area
Prioritizes bugs for the feature area
Appropriately advocates for critical code fixes during triage
Coordinates work with other testers for the feature area
Analyzes customer feedback to identify missing scenarios for the feature area
Identifies areas of dependency and overlap with other teams and disciplines
Writes effective test cases for the feature area that encompass connecting feature areas
Maximizes coverage for the feature area

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-in-Test-II-Search-Technology-Center-Asia-Beijing-Job/1514313/151431315143132012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775142-67163
Division: Online Services Division

Title: SDE II (Realtime/News Search )
Group: Search Technology Center Asia (STC Asia)

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.

Roles & Responsibilities
As a Software Development Engineer, you will work with PM and Test teams to design, develop, and deliver quality features for Bing. You must feel comfortable operating within a fast moving research and development team. You should have great core development skills: strong passion for delivering quality products, proven track record of working in a product group, great design, coding, and debugging skills, and excellent written and oral communication. The ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project is a must.

Required Qualifications:
You should possess a strong technical background and a sound grasp of software engineering principles, exceptional problem solving, design, and programming skills, and a minimum of 3 years experience in delivering software solutions. You should be self-motivated and self-directed and able to mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important. And demonstrated management skills and the better the ability to build up a fast growing developer team are required.
Knowledge and experience in any of the following areas is preferred: C/C++ coding, Internet Search, News/Blog/Social Search, Information Retrieval, Data Mining, Natural Language Processing, client-server based systems, High Performance Computing...

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-II-Search-Technology-Center-Asia-Beijing-Job/1514349/151434915143492012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Program Management
Location: Tokyo, JP
Job ID: 776255-68033
Division: Interactive Entertainment Business

業務内容

IEB Platform Development Departmentでは日本市場向けのXbox360コンソール、各種アクセサリ製品やXboxLIVEのようなデジタルエンターテイメントサービプラットフォームの開発を行っております。 PDDでは米国本社の開発チームと協力しながら、日本市場向けの製品及びサービスを開発する担当マネージャーを募集します。


グローバル仕様のレビュー
日本市場の調査
日本市場向けサービス、製品の機能の企画、仕様作成、開発管理
ローカライゼーションを含む開発プロジェクト、プロセスの管理
マーケティングを含む社内支援

応募資格
３年以上のコンシューマー製品の開発に係る業務経験、もしくはそれに相当する経験
高いコミュニケーション・折衝能力
ゲームをはじめとするデジタルエンターテイメントへの興味と技術への理解
リーダーシップ

英語力
TOEIC 750点以上、電話、メール、など日常業務において英語の使用経験があることが望ましい。

勤務地：東京（品川）


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Program-Manager-%28Xbox-Live%29-Job/1527132/152713215271322012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 790446-78017
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $70 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

Do you love to develop innovative and engaging experiences? Are you ready to revolutionize the world of Display Advertisement - the fastest growing segment of online advertising - and move Microsoft from being the underdog to a leadership position? To leapfrog the competition and grab a much bigger slice of a $30 billion pie, we want to change the perception of advertising in the minds of consumers from one of necessary evil to one of positive delight by delivering brand-new engaging, fun, interactive, and personalized experiences that can be seen across devices and form factors (e.g. Windows 8, Windows Phone, Xbox, tablets and other devices). This “appification” of the Web in which ad experiences are interactive and enable users to accomplish their tasks is called Advertising 2.0. Our team is at the center of this metamorphosis and is chartered in re-imagining the Win 8 ad experiences and how they get created at scale.

As part of this effort we are looking for an outstanding software engineer to join the ranks of our team and help make the next generation of ad experiences a reality. The ideal candidate is an exceptional software engineer with passion and experience in developing clients of large-scale Web applications.

Roles & Responsibilities:
- Work with Developers, PM and Test in order to deliver a state-of-the-art next-gen Ad experience platform.
- Drive on-time delivery of features in a fast-paced environment and in conformance with the team engineering excellence practices
- Provide feedback in design and code reviews
- Analyze risks and compromises and make suitable code and design tradeoffs

Skills & Qualifications:
- Experience in creating innovative engaging interactive consumer experiences.
- Outstanding technical problem solving skills and a passion to solve hard problems.
- Strong software design and debugging skills
- Passion for new technologies, quality, and customer satisfaction
- Strong communication skills

Experience Required:
- 2+ years of professional software development in web application or services
- 2+ years of experience working with web technologies such as JavaScript, AJAX, JQuery, CSS, HTML5, Silverlight, ASP.NET MVC or WCF.
- BS or MS degree in Computer Science or related technical discipline

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XADSXDV:JABE*LI
O:MA
O:Bing
PPLSDE

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-2-Ads-Platform-790446-Job-CA-94035/1799905/179990517999052012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, US It’s an exciting time to be at Microsoft – especially if you’re an innovative Program Manager leading the way!


Do you want to be a key player in shaping the next billion dollar business? Microsoft Online Services “Cloud” represents a tremendous investment that Microsoft is making in the future of the company. We are currently seeking experienced Senior Program Managers to drive the future architecture of several businesses as we transition to run as a super reliable, inexpensive, and high performance service.


Here are some examples on the background/qualifications we are seeking for this role:
- 4+ year’s experience in a Program Management role.

- A high amount of UX design sensitivity and sensibility

- Ability to drive compelling user flows from ideation through design, implementation, and release

- Excellent written and verbal communication skills.

- Ability to derive insights from metrics and act on them

- Experience with Windows Azure is strongly preferred

- Billing or Commerce application experience preferred

- Positions available but not limited to: WA (Bellevue, Redmond, Seattle); Cambridge MA; Durham, NC; SVC

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

Follow us on Twitter! Click Here

Follow us on Facebook! Click Here
]]>http://www.microsoft-careers.com/job/Seattle-Cloud-Program-Manager-WA-98101/1315820/131582013158202012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WASoftware Developer Jobs

Be what’s next.

We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1113566/111356611135662012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Sales
Location: San Francisco, CA, US
Job ID: 791869-79393
Division: Sales


Job Title: Industry Market Development Manager, Financial Services
Location: Seattle, Irvine, San Francisco

Be a key member of Microsoft’s Financial Services industry sales team, an over $1 billion business working with the largest financial enterprises across the United States.

The primary focus of this role is field sales execution with a select set of industry solution partners. Additionally, this role will help to establish business decision maker relationships for Microsoft utilizing their financial services industry knowledge. This role will also focuses on industry compete activities against the primary competitive threats Microsoft faces in their industry. Customer sets included in this sector are Banking, Capital Markets, and Insurance.

This role reports into the Industry Lead Manager of Financial Services and works closely with fellow Industry Market Development Managers, district sales teams, and the Worldwide industry team at Microsoft in order to drive solution area wins through Microsoft partners and through relationships with business decision markers at financial services firms in order to grow revenue and gain market share.

Work in a fast-paced environment with people who are passionate about making a difference for our customers and partners through the application of technology and solutions to address industry challenges and opportunities.

Apply Financial Services Industry Expertise to Grow Revenue through Partners
The ability to cultivate deep industry insights into technology solutions from Microsoft and from Microsoft’s partners in order to solve financial services customer problems coupled with a disciplined approach to partner relationships and sales pipeline management for quota attainment are required.

Contribute to a Sales through Industry Solution Areas, Relationships with Microsoft technology and solutions partners, Business Decision Markers, and a Partner-Led Model
This position drives solution area wins for Microsoft by identifying customer challenges and opportunities that business decision makers across the financial services industry are looking to tackle through the application of technology from Microsoft and through our partners.

In order to drive leverage across the Microsoft sales field, responsibilities also include the development and execution of a training curriculum to aid Microsoft’s entire sales field. This includes contributing to the creation of case studies, white papers, and other reference materials in order to best convey industry insights and industry-relevant Microsoft wins to drive more sales.

Key Responsibilities:
-The Industry Market Development Manager’s primary responsibility is to establish and drive a sales and business development process to increase Microsoft’s revenue in the Financial Services industry through industry solution areas. Primary responsibilities in order to drive revenue through partner-led industry solution area wins include:
-Working with local account teams and partners, executing against a sales strategy to increase share of Microsoft-based line-of-business (“LOB”) applications in selected accounts, including in competitive situations.
-Developing and managing a pipeline of industry solution area opportunities through partners that will help achieve sales goals.
-Increasing field partner-led wins with industry solution partners and executing “compete” strategies against line-of-business application competitors in a defined set of accounts.
-Providing expertise regarding the industry business value of technology solutions from Microsoft and industry partners.
-Executing individual as well as one-to-many sales strategies to increase market share.
-Establishing and cultivating relationships with and through 3rd-party industry partners to access key business decisions makers in selected customer accounts and drive revenue growth.
-Working with the Microsoft geographic regions/districts in order to drive revenue, and work with the partners to increase market share and satisfaction with Microsoft. This person will help facilitate connections between Microsoft’s 3rd-party partners and Microsoft’s sellers in the regions/districts.

Key Success Criteria:
-Excellent critical thinking skills, enabling the identification of key business drivers and insights as well as the identification of resulting optimal action.
-Strong written, verbal, and presentation communication skills, enabling concise and simple communications of complex concepts including through presentations to small and large audiences.
-Ability to engage with partners and customers to build positive working relations, drive industry gravitas, and provide business value through Microsoft’s solution areas.
-Organized, action-oriented, intellectually curious team player and flexible learner able to plan and drive multiple business development opportunities, often in ambiguous environments.
-Project management and negotiation skills; strong understanding of business development and enterprise sales.
-An appetite for working on high profile projects, often with added pressure from time constraints, with tenacity and, ideally, a sense of humor.
-Positive, can-do attitude.
~30% continental U.S.-wide travel required.

Minimum Requirements / Qualifications:
-10+ years of work experience in the Financial Services industry, preferably in solutions sales or partner management, and a proven track record of business development or sales success in meeting a quota and/or implementing solutions.
-Bachelor or Master degree in Finance, Business, Marketing, Accounting, Operations or other relevant field.

Success Metrics for this Role Include
- Drive revenue attainment and partner scorecard performance through partner led selling efforts that drive solution sales specifically focused on SQL Enterprise Edition, SharePoint Enterprise, Dynamics CRM, and Azure platform.
-Drive new business penetration/growth opportunities for the business.
-Increase customer and partner satisfaction with Microsoft business relationships.
-Develop strong, long-term partner executive relationships with Microsoft.
-Gain market share against key competitors by defining and executing key industry competes.
-Executive against the industry sales plan for the US subsidiary in partnership with worldwide EPG and the district general managers in districts with industry concentrations.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/San-Francisco-Industry-Market-Development-Manager%2C-Financial-Services-Job-CA-94101/1833404/183340418334042012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 792769-79847
Division: Sales


Microsoft Sales - Amazing things happen here!
When smart, creative, passionate people get together, the results can be astounding and the opportunities limitless. We’re a global company in over 100 countries, but we often act like a startup. We do software-but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised!
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them.
Our mission is to enable people and businesses throughout the world to realize their full potential.
What could be better than helping a customer discover a technology or service that solves a pressing business problem? Or that makes a life easier, richer, or more rewarding? Those are a winning scenarios for everyone-for the customer you satisfy, for our company, and for you-the person who solves the problem and makes the sale. That’s Sales at Microsoft.
Our Sales Executives and Pre-sales Technologist help customers strengthen their own customer relationships, lower their costs, and build a strategic advantage. We are committed long term to the mission of helping our customers realize their full potential.

At Microsoft, we offer Industry Leading Healthcare Benefits which are designed to keep our most important assets-our employees-healthy, happy and focused on what’s important to them. Our most comprehensive medical plan provides 100% coverage for employees and covered dependents, with no deductible or payroll contributions.
We also offer Vision, Dental, 401(k) Plan, Employee Stock Purchase Plan (ESPP), Paid Maternity and Parental Leave, Adoption Assistance, Paid Vacation, Tuition Assistance, Group Legal Plan and Flexible Work Arrangements.
Your primary responsibilities will include revenue growth for Microsoft products and services, customer satisfaction, partner integration, strategic competitive wins, delivering industry solutions and increased operational efficiency for your clients. You are expected to build trusted advisor relationships with key Business (e.g. CxO and VP) and Technical (e.g. CIO, CTO, and Architect) Decision Makers and cause them to prefer Microsoft products over the competition when building business solutions.
Preferred Qualifications: Applicants should have a strong sales background with a track record of successful revenue attainment. The ideal candidate will have strong written and verbal communication skills, presentation skills and the ability to present to senior business and technical decision makers at the enterprise customer level. A BA/BS or MS degree in Business or related discipline is preferred. MBA is also a plus.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/San-Francisco-Account-Manager-Major-Job-CA-94101/1847561/184756118475612012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Services & Consulting
Location: , , US
Job ID: 763541-47546
Division: Services & Support

We are actively hiring Consultants who have a powerful combination of advanced technology and strategic business acumen. This person will be responsible for delivering architecture and implementation of Identity Management Solutions in various Enterprise environments. The ideal candidate should have at least 3-4 years’ experience with identity management solutions on the Microsoft platform (including Identity Lifecycle Manager (ILM), custom provisioning using VB or C within ILM, Active Directory Federation Services (ADFS 1.0 and 2.0 or equivalent application). Experience with non-microsoft directory sync, password management and identity management solutions is a plus. An additional plus is experience in developing custom Management Agents and experience with Microsoft’s Business Productivity On-Line Suite (BPOS) cloud-services platform. This candidate should possess a solid working knowledge of Microsoft platforms and products including Windows 2003/2008/R2 Operating Systems and Active Directory. The successful candidate will be able to demonstrate a passion and proficiency for advanced Identity Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features.
CRITICAL SKILLS INCLUDE as many as possible of the following::
- Either ADFS 2.0 and/or Forefront Identity Manager 2010
- ILM 2007
- PKI
- Claims-based authentication
- Enabling SharePoint 2007/2010 federated access scenarios
- Experience with LDAP directories
- Demonstrated strong consulting skills including leading large, complex projects
The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful and confident under pressure.
We are looking for experienced individuals to be located in the US to be a part of this exciting team. In addition, the position will require travel to other locations throughout the Continental US.
 

SS:ES
763541

]]>http://www.microsoft-careers.com/job/Consultant-Identity-Management-Job/1392262/139226213922622012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 775616-67582
Division: Services & Support


Department of Defense Practice is looking for a Senior Consultant to engage with our enterprise customers in the architecture, design, and implementation of Microsoft Datacenter Services solutions. The ideal candidate should exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments. The successful candidate will be responsible for deploying Microsoft enterprise scale applications and systems in various Enterprise environments. Understanding of competitive technologies enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:
- Deep knowledge of Windows 2008 R2 and Active Directory
- Large datacenter deployment experience in complex heterogeneous environments
- Deep knowledge and demonstrated success in Hyper-V-based solutions
- Deep knowledge of SCVMM and SCOM
- Experience with SCCM, SCSM, DPM
- Experience in VMware to Hyper-V migrations
- Experience with Opalis is also highly-desirable
- Windows Scripting Host programming is preferred
This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions. In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.
This position requires self-motivation and ability to work remotely with other team members.
The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.
This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required may be up to 75%.
Applicants must be US citizens, hold or be able to obtain a DOD security clearance.

Education: College degree, preferably in Computer Science, is required. MCSE/MCITP:EA strongly preferred. Will consider related field (or equivalent) experience.
SS:PSS
755616

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1518927/151892715189272012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777151-68881
Division: Services & Support


Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Windows and Desktop deployments as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience. The role requires an individual who is resourceful, confident under pressure, and is able to effectively deal with ambiguous and challenging working environments while developing superior customer value and satisfaction.
This position requires the following specific technical and professional background:
- Current and deep desktop deployment experience with Windows7, XP and Vista, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool.
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- A sound understanding of related technologies including System Center Configuration Manager, Active Directory, and the User State Migration Tool.
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities.
- Experience in desktop application deployment, including creating packages to install Office or other LOB corporate applications.
- Experience with Deploying and managing desktop virtualization technologies like App-V, MED-V, and the Microsoft VDI suite is a plus.
- Scripting experience
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 8 years technical consulting delivery experience in Windows related technologies. The ideal candidate will have expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation.
This position will require travel throughout the Continental US.
SS:ES
777151

]]>http://www.microsoft-careers.com/job/Consultant-Job/1544201/154420115442012012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 746750-35358
Division: Services & Support

RPM: 144601

Location: Wash., DC Metro Area

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.
Job Description: Microsoft Consulting Services is looking for an Infrastructure Consultant (Con I-II), that specializes in Microsoft Office SharePoint Server infrastructure, who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies
- Understanding the relevant application development, infrastructure and operations implications of the MOSS developed solution.
The ideal candidate should have at least 5-7 years’ experience with Microsoft platform products including the Windows NT/2000/2003/2008 Operating System and MOSS 2007/2010. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on MOSS configurations. Must have a degree in Computer Science or Engineering, or equivalent work experience. Must have significant work experience involving technical consulting, systems development, and systems deployment. Must have a proven record of delivering business value. Candidates must have a deep understanding of markets, government customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. Candidates must have deep understanding of US Government customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems. Windows Server 2003/2008, Active Directory, Exchange Server 2003/2007 and MOSS 2007/2010 infrastructure experience is a must have. Knowledge and understanding of OCS, SCCM, SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in IT Infrastructure Design and Deployment.

The successful candidate must be a US citizen and hold a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI). The position will require travel to customer’s sites up to 25-50% of the time. The selected candidate must be able to start within 30 days of offer acceptance.

RPM: 144601

Location: Wash., DC Metro Area
SS:PSS
746750

]]>http://www.microsoft-careers.com/job/Washington-Consultant-Job-DC-20001/1136705/113670511367052012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Test
Location: Washington, DC, US
Job ID: 790986-78478
Division: Microsoft Business Solutions


Do you want to be part of a strong engineering team that believes software innovation can revolutionize Healthcare for citizens around the world?

The Health Solutions Group at Microsoft has been built from the ground up with that very mission! Seven years into our journey, we have started to impact enterprises and consumers with a portfolio of products like Microsoft Amalga, HealthVault and Vergence. Our team members work in a dynamic, evolving environment that demands an ability to deal with ambiguity and changing priorities, wear multiple hats, and balance both short and long-term goals. We work closely with our customers and partners, healthcare professionals and each other to understand industry challenges and opportunities as they emerge and to design, develop and deliver the optimal platforms and solutions for supporting our customers’ short- and long-term goals.

If you want to embark on a long journey with us to literally improve lives around the world through software innovation, then we’d love to talk to you!

This position is for an SDET in the HSG Amalga Test Team which focuses on testing features and scenarios in our Amalga platform and applications, targeted at the developer and clinical personas in our customers and partners. We are looking for an SDET to own testing for various features and scenarios built on a new platform with new client technologies, working closely with customers, partners, internal subject matter experts, services and engineering teams. This person will play a critical role in owning the quality of these features and scenarios, contributing to overall test strategy and infrastructure, and being the subject matter expert in certain test fundamentals like performance and scalability. This position demands technical expertise expected of a strong SDET 2 on an enterprise scale product as well as the ability and passion to work in a rapidly evolving space and interface with customers and subject matter experts.

Qualifications include:
- 2+ years of experience testing enterprise software.
- Deep technical expertise in test development with proficiency in C/C++, C#, .NET Framework, web services and SQL experience.
- Strong communication and cross-group collaboration skills
- Passion for customer satisfaction
- Experience in healthcare software is a plus but not required
- Bachelor’s degree or equivalent

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Software-Development-Engineer-in-Test-Health-Solutions-Group-Job-DC-20001/1812140/181214018121402012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Washington, DC, US
Job ID: 791039-78483
Division: Microsoft Business Solutions


Do you want to help build the framework powering applications used by doctors and researchers across the country? Do you want to work on a product that helps save lives in hospitals every day?

Enable the creation of world-class applications providing doctors, nurses, and other hospital staff with instant access to comprehensive information about their patients and research. As a developer in the Amalga Application Framework Team, you will help provide a well-designed framework for exploring and visualizing patient and imaging data, freeing our clients from working with the complexity of the various data layers, protocols, and custom controls. Our internal and external partners need fast, high-quality, dependable controls, components, and web services. We need to facilitate rapid development of high-value customizable applications, to be deployed to some of the nation’s premier hospitals and healthcare providers. Our challenge is to build out this framework to support not only the next-generation features of the Microsoft Amalga platform, but also future applications targeted at clinical, research and healthcare administrative scenarios.

We are looking for an outstanding engineer with strong coding ability and experience in building applications. Responsibilities include: design and implementation of complex software features, communication and collaboration with coworkers and subject matter experts in the healthcare domain. Qualifications include a minimum of 2 years of product development experience. Healthcare experience is beneficial but is not required. Proficiency in C#, .NET Framework, and SQL Server are essential. We prefer candidates with experience in web development (such as SharePoint, ASP.NET, CSS, JavaScript, and JQuery). A BA/BS degree in Computer Science or related field, or equivalent technical experience, is required.

NOTE: This position is located in the Washington, DC area.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Software-Development-Engineer-Job-DC-20001/1812116/181211618121162012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Washington, DC, US
Job ID: 790895-78460
Division: Microsoft Business Solutions


Do you want to help build the framework powering applications used by doctors and researchers across the country? Do you want to work on a product that helps save lives in hospitals every day?
Enable the creation of world-class applications providing doctors, nurses, and other hospital staff with instant access to comprehensive information about their patients and research. As a Senior Developer in the Amalga Application Framework Team, you will help provide a well-designed framework for exploring and visualizing patient and imaging data, freeing our clients from working with the complexity of the various data layers, protocols, and custom controls. Our internal and external partners need fast, high-quality, dependable controls, components, and web services. We need to facilitate rapid development of high-value customizable applications, to be deployed to some of the nation’s premier hospitals and healthcare providers. Our challenge is to build out this framework to support not only the next-generation features of the Microsoft Amalga platform, but also future applications targeted at clinical, research and healthcare administrative scenarios.

We are looking for an outstanding engineer with experience in building frameworks and applications. Responsibilities include: design, implementation, and ownership of complex software feature areas, communication and collaboration with coworkers and subject matter experts in the healthcare domain, and the ability to solve complex technical problems by working across multiple teams. Qualifications include a minimum of 6 years of commercial product development experience. Healthcare experience is beneficial but is not required. Proficiency in C#, .NET Framework, and SQL Server are essential. We prefer candidates with experience in web development (such as SharePoint, ASP.NET, CSS, JavaScript, and JQuery). A BA/BS degree in Computer Science or related field, or equivalent technical experience, is required.

NOTE: This position is located in the Washington, DC area.
CR: HSGR
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Software-Development-Engineer-Health-Solutions-Group-Job-DC-20001/1812165/181216518121652012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775149-67171
Division: Online Services Division

Position: RSDE II
Organization: Online Service Division, Microsoft China R&D Group

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。
In Microsoft Online Service Division, Ad Platform China team is focusing on building highly scalable platforms/systems and world class algorithms to drive the growth of our online ads revenue. The team's main focuses are Behavior Targeting and Content Analysis. Our team is looking for talented and highly motivated engineer, preferably with machine learning and text mining background or large scale online system experience.

Responsibilities:

The Ad Platform China team is looking for candidates to enhance its research capability and accelerate its pace of innovation. We currently have projects in the following areas: large-scale web mining, online information extraction and audience intelligence. Candidates with background in these areas are highly desirable.

As a RSDE you will work closely with peer research engineers, software developers and MSR to drive innovation and implement cutting edge technologies, by applying the advanced data mining and machine learning algorithms to solve real industry problems. You will own the algorithm design and implementation in product features or feature areas


You will provide thoughtful insight based on deep understanding of the online ads domain as well as technical insight of audience intelligence. You will initiate technical breakthrough that results in big business impact that benefit advertiser, publisher and web user.



Qualifications:

1. Proven R&D record, with broad and deep knowledge in information retrieval, machine learning, data mining, web search, natural language processing or other related areas.
2. Strong analytical problem solving skills and demonstrated capability to generate new ideas and innovate. Self-motivate and great team player.
3. Proficiency in C++/C# is preferred.
4. Strong oral and written communication skills in English are required.
5. A PhD degree in Computer Science or related fields is preferred.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Research-Software-Development-Engineer-%28SDE%29-II-Search-Technology-Center-Asia-Beijing-Job/1514298/151429815142982012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: Bad Homburg, DE
Job ID: 777337-68781
Division: Sales

Standorte: München, Bad Homburg, Köln

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen aller Branchen (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE





]]>http://www.microsoft-careers.com/job/Bad-Homburg-Service-Executive-%28mw%29-Job/1542708/154270815427082012-06-15MicrosoftSalesfull-timeUSDstarting0BSBad Homburg, DEJob Category: Software Engineering: Content Publishing
Location: Beijing, CN
Job ID: 777229-68809
Division: Online Services Division

Group: Microsoft Search Technology Center (STC)

Group Overview:

China has enjoyed unprecedented economic growth over the past few decades - growth that shows no signs of abating. This growth is particularly astonishing in the fast-evolving Chinese Internet. China now has the world’s largest Internet population with over 400 million Internet users.
The Microsoft Search Technology Center(STC), located in Beijing, China, is part of the Microsoft Bing Search ( in China) engineering team, and has been working in close partnership with colleagues in other global locations and Microsoft Research Asia to deliver innovative Internet Search products and services to users in the world.

Roles & Responsibilities:
If you are looking for ways to take your career to the next level and if you enjoy shipping internet services and beat our competitors out there, we have the perfect opportunity for you.
We are looking for a motivated and experienced lead editor to lead content management and associated partnerships for our Bing search service in China and other Asia markets. The lead editor will lead a team of content editors and work closely with content partners, the engineering team, and business development team.

The responsibilities also include:
Understand the needs and requirements of Bing users and partners in the Asia markets
Develop and deliver strategy to leverage rich content to improve Bing search quality and user experience
Investigate creative new business models associated with 3rd party content
Evaluate the quality of content from different sources
Set up efficient engineering process of content consumption and management
Manage content management tools / workflow / tracking / lifecycle for our consumer experiences
Drive and regularly communicate progress to all stake holders

This role also provides an exciting opportunity to drive deeper customer and partner engagement and satisfaction for Bing users and industry partners in the Asia markets. If you’ve dreamed of changing the world and shaping the future of Search with Bing, this is the ideal role for you.
Qualifications:
A successful candidate will have the right mix of product engineering skills to manage the content publishing lifecycle combined with the business skills to help identify and manage key content partnership opportunities related to our business. You must feel comfortable working within a fast moving research and development team. You should have strong passion for delivering quality products to improve people’s life. You need to be able to independently plan and coordinate effort with the engineering team on multiple concurrent releases.
In addition:
5+ years of Editorial experience in technology industry
Outstanding editorial skills and a strong understanding of online search business
Experience with content management tools and processes
Excellent analytical, communication and decision making skills
Proven project management skills
Proven customer focus, advocacy and understanding
Demonstrated ability to effectively working with partners and collaborate well with others
Ability to deal with ambiguity and to drive for results
Strong communication skills in both Chinese and English are required
BS degree

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Editor-Lead-Search-Technology-Center-Asia-Beijing-Job/1542893/154289315428932012-06-15MicrosoftSoftware Engineering: Content Publishingfull-timeUSDstarting0BSBeijing, CNJob Category: Customer Service & Support
Location: Boeblingen, DE
Job ID: 777367-68835
Division: Services & Support

Standorte: Bad Homburg, Hamburg, München, Köln, Berlin, Böblingen

Ihre Aufgaben:

Fachliche Kompetenz, Einsatzfreude und eine einnehmende Persönlichkeit sind die Schlüssel zum Erfolg in dieser Position. Denn als Premier Field Engineer stellen Sie sich in den Dienst unserer wichtigsten und größten Kunden in Deutschland: indem Sie an deren Standorten vor Ort den bestmöglichen Support sicherstellen. Dabei nutzen Sie Ihre Arbeit rund um den Einsatz des MS SQL Servers und weiterer Microsoft Produkte, um Ihre Ansprechpartner durch hochqualitativen Service in Staunen zu versetzen und ein unzerstörbares Band des Vertrauens zwischen Kunde und unserem Team im Customer Service und Support (CSS) zu knüpfen. Erst wenn Ihr Kunde weiß, dass es auf dem Markt keinen vergleichbaren Vorort-Support gibt, ist Ihre Arbeit getan. Egal, ob Sie langfristig bei einem Kunden agieren, um die reibungslose und optimierte Nutzung dieses Microsoft Produkts zu sichern, oder einen Ad-hoc-Auftrag im Störungsfall erledigen. Als unser Support-Spezialist handeln Sie sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung neuer Services) als auch reaktiv (bei auftretenden Störungen). In jedem Fall sorgen Sie dafür, dass die Anzahl der Störungen während Ihres Aufenthalts vor Ort gegen Null geht. Kurzum: Sie garantieren volle Kundenzufriedenheit und setzen durch überdurchschnittliches Engagement und starke Serviceorientierung alles daran, die Erwartungen an unseren Onsite-Support noch zu übertreffen. Selbstverständlich halten Sie hierfür Ihr Wissen über die aktuellen Produkte und Konfigurationen der Kunden immer auf dem neuesten Stand und binden alle verfügbaren Microsoft Teams ein, um auftretende Probleme schneller und effektiver zu lösen. Last, but not least unterstützen Sie die Microsoft Account Teams bei Deployment-Projekten - bei Bedarf auch mal außerhalb der üblichen Arbeitszeiten.

Ihre Qualifikationen:

- Mindestens vier Jahre Erfahrung im Firmenkundensupport rund um den Microsoft SQL Server Version 2005/ 2008
- ITIL/Servicemanagementerfahrung
- Fundierte Kenntnisse mit SQL Administration und Hochverfügbarkeit
- Know-how im Bereich SQL Server Tools (Management Studio, Profiler, Configuration Manager, Surface area configuration)
- Erfahrungen in T-SQL Programmierung sowie MS Visual Studio Database Edition
- Fundierte Einblicke in die IT-Umgebungen von Unternehmen und deren Geschäftsanforderungen
- Routine im direkten Kundenkontakt
- Präsentationssicherheit
- Sehr gutes Englisch

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

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]]>http://www.microsoft-careers.com/job/Boeblingen-Developer-_NET-%28mw%29-Job/1544114/154411415441142012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBoeblingen, DEJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 753366-39525
Division: Services & Support

Vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?
La Division Services de Microsoft a pour mission de favoriser l’adoption des technologies de l’éditeur dans le cadre de projets critiques des grandes entreprises clientes de Microsoft, de sécuriser le déploiement de ces technologies grâce à ses équipes de conseil et de support permettant d’adresser le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la mise en condition opérationnelle et le pilotage des applications ainsi développées. Au-delà de ces actions orientées clients, l’entité Services interagit avec les équipes de développement en avance de phase pour des projets novateurs, et a posteriori pour remonter les feedbacks du terrain et besoins utilisateurs à intégrer dans les versions futures.

Dans le but de renforcer ses équipes, la Division Services recherche, aujourd’hui, des Responsables Technique de Compte H/F.

Votre Mission:

En tant que Responsable Technique de Compte, et en interaction avec les équipes Support et Ventes Grands Comptes, vos principales missions tournent autour de deux axes :

1. Etablir et développer une relation étroite et de confiance auprès de votre (vos) Client(s) grâce a vos compétences et connaissances des solutions Microsoft.
- Être l’interlocuteur(trice) privilégié(e) auprès du Client sur l’optimisation et l’amélioration de la disponibilité des technologies Microsoft déployées
- Acquérir une connaissance du fonctionnement et des problématiques liées à l’infrastructure des systèmes d’informations clients
- S’assurer de la bonne santé des solutions technologiques Microsoft
- Proposer des améliorations d’organisation et/ou de méthodologie permettant d’accroître l’efficacité de l’exploitation et de la production

2. Être responsable de la stratégie et du développement de votre (vos) Compte(s) :
- Représenter Microsoft auprès de vos interlocuteurs privilégiés
- Contribuer au renouvellement des contrats à votre charge
- Avec les équipes Ventes Grands Comptes, contribuer à la mise en place d’un plan de développement de la relation avec vos clients

Qualifications:

- Diplomé(e) d'un Bac+4/5, grande école d'ingénieurs ou de formation universitaire en informatique (MIAGE, DESS)
- une expérience professionnelle de 3 à 6 ans en lien avec les technologies Microsoft acquise au sein d’un éditeur de logiciels, d’une société de services informatique ou d’une société utilisatrice; vous avez travaillé sur des projets de grande envergure en environnement Grands Comptes (très bonne connaissance des infrastructures des systèmes d’information)
- compétences techniques requises : systèmes et réseaux en environnement Microsoft, serveurs d’infrastructure, outils de management de systèmes
- doté(e) d’un excellent relationnel, vous avez constamment à cœur la satisfaction de votre client. Votre sens de l’analyse et votre capacité de coordination font également partie de vos atouts
- vous maîtrisez l'anglais dans un contexte professionnel (écrit et oral)


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]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Responsable-Technique-de-Compte-%28infrastructure%29-HF-Job/1227744/122774412277442012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Development
Location: Mountain View, CA, US
Job ID: 787853-78828
Division: Online Services Division

At Bing we set out to show the world that search is about so much more than 10 blue links-and it’s working! Bing has gained market share against entrenched competitors every month since our launch in mid-2009. But we’re not done yet.

If you’re passionate about building differentiated search experiences and competing on the biggest online battleground today, the Bing Clients Team wants to meet you. We are a small team in Silicon Valley tasked with defining and building the Bing experience on tablets and other devices. We’ve got a hungry, startup mentality: plan, execute, measure, refine, and do it again… quickly.

We are looking for a UX-savvy Senior Web Developer to help create and extend the Bing experience on multiple devices. You will be part of the team that built Bing for iPad and Visual Search. You will work closely with the Bing design team to explore new UI paradigms and extend the Search experience using cutting-edge technologies. This role requires a creative, agile, and flexible developer who is passionate about building a great user experience.

Qualifications include:
•4+ years Experience building ASP.NET MVC Web applications using C#
•4+ years of solid foundation in understanding of DHTML, JavaScript, CSS and XML
•1 + yrs Familiarity with HTML5 and/or CSS3
•A bachelor's degree in Computer Science or related field
•2 years of relevant industry experience


Come shape the future of Bing and help us change the way the world thinks about search and Microsoft.

O:MA
O:Bing
XADSXDV:TABA*LI

]]>http://www.microsoft-careers.com/job/Mountain-View-Software-Development-Engineer-II-Bing-787853-Job-CA-94035/1820697/182069718206972012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMountain View, CA, USJob Category: Software Engineering: Development
Location: Seattle, WA, US
Job ID: 790158-78085
Division: Server & Tools Business


Do you want to help lead the Microsoft effort to the cloud? Can you imagine working on features & components that are powering mission-critical Microsoft Services? Ever thought about owning one of the key Azure services? If so, we should talk!

We are the Information Protection team. Our charter - to deliver key management and protect information at rest, in motion, and in use, in the cloud!

We deliver the development platform for any application to leverage these protection services (on-premises and cloud). Our platform today is used in many applications like Office, Office365, SharePoint Online and Exchange Online, as well as third-party applications and we are developing our next generation services and platform on Azure.

Our customers are - application and service developers, IT Professionals in large- and medium-sized enterprises and information workers around the world.

When Microsoft’s customers go to the cloud they will need to know that their business information is safe. We have a fantastic opportunity to set the bar for information protection, to make information protection easier for business customers and consumers alike, to enable faster and safer cloud adoption and to strongly differentiate the capabilities of Microsoft’s services versus our competitors.

And we invite you to take a major part in it.

Qualifications:
- 7+ years of experience as a software development engineer in the commercial software industry
- BS in Computer Science or Engineering or equivalent industry experience

ST:IDT

]]>http://www.microsoft-careers.com/job/Seattle-Software-Development-Engineer-%28SDE%29-II-Job-WA-98101/1799828/179982817998282012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSeattle, WA, USJob Category: Operations
Location: Seattle, WA, US
Job ID: 790433-78175
Division: Advertising & Online


Are you an experienced program manager who loves to drive platform and process strategy to support new services and bring new products to market? Do you have a passion for defining and executing global, scalable operational processes? Would you like to shape the Microsoft online advertising services that will enable Microsoft Advertising to reach its global advertising revenue goal this year and help improve the quality of advertising results for Advertisers or Search users on Bing and Yahoo?

The Microsoft Advertising Traffic Quality Operations team is looking for an experienced Program Manager to help shape the strategic future of how Microsoft Adverting manages risk across its search network. The primary mission of this role will be to manage the Traffic Quality request and change management workflow. This will include managing all aspects of our review, approval, readiness and release cadences. Additionally, the position will be responsible for managing and coordinating the implementation of process execution standards, including defining process standardization, documentation and developing reporting functionality for enforcement.

To meet this end, this position will partner closely with policy and operational owners and other internal Traffic Quality team members to:
Manage, track and implement the requests from internal team members through review, approval, and release of key Traffic Quality initiatives
Define and measure KPIs and critical metrics for the overall performance of the Traffic Quality team members
Project Manage medium-scale projects identified by Traffic Quality leadership
Optimize service models for scale, efficiency, and quality.
Leverage various methodologies (6 Sigma, SCRUM, Agile…) to design and implement innovative, customer-driven service designs in the Traffic Quality operational environments.

Core Competencies
Execution (Ability to link strategy, people and operations).
Process Design and Optimization
Business Management (KPIs, Operational Management)
Organizational Agility & Cross Team Collaboration
Customer Focus
Communication (Oral and written)
Problem Solving & Drive for Results
Teamwork and integrity
Dealing with ambiguity

Required Qualifications - The key candidate will possess the following qualifications.
Experience in Sales and Service Operations, Sales Support, and Product Development in a publisher or technology company.
A demonstrated ability to manage large projects involving multiple stakeholders globally.
A proven ability to articulate a project's vision and benefits, providing a solid rationale to a multitude of partners.
Experience coordinating with technology teams, marketing, human resources, finance, and other partnering functions.
Demonstrated track record of exceeding established goals on a consistent basis.
Ability to quickly grasp and understand business or technical specifications, problems and concepts.
Outstanding attention to detail combined with an ability to see the big picture.
Digital advertising and technology industry experience preferred

Education and Experience
College degree required; MBA preferred.
Consulting experience preferred; but not required
3-6+ years relevant experience

CO:Mkg

]]>http://www.microsoft-careers.com/job/Seattle-Traffic-Quality-Operations-PM-Job-WA-98101/1804797/180479718047972012-06-15MicrosoftOperationsfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Development
Location: Seattle, WA, US
Job ID: 787183-75757
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

How do you know if a search engine gives you good information on structured entities like Restaurants, Movies or Celebrities? Not just relevant links, but actual answers based on data that is more complete, correct and fresh than other websites? Does this sound like an exciting challenge?
The Data Quality and Measurements team within the Bing Domains group has been developing solutions and frameworks to verify and measure the quality of the structured data we’re ingesting and surfacing in Bing, and comparing it with competitors and industry leaders.
One of our solutions (code-named D2) has been leveraging a worldwide vTeam effort to develop a growing library of data extraction and validation modules, easily stitched through simple config files into powerful data validation tests. Its success has driven these validations upstream to content providers and within our data processing pipelines, to intercept and fix bad data before it reaches our index.
We’re looking for an experienced engineer to keep extending our Data validation, measurements and curation solutions across a variety of Bing Domains; within Bing’s fast-paced and cutting-edge engineering, and current focus on Integrated Search, this is an opportunity to work on high-visibility and high-impact core search technology!

Roles & Responsibilities
Your responsibilities will include:
- Driving development of new features for our D2, Compete Metrics, or Curation frameworks
- Coordinating with a vTeam of developers and users across several organizations
- Driving improvements to our strategy, and convergence with related solutions
- Looking for new patterns of data issues, and new data quality metrics, for our solutions to address.

Skills & Qualificactions
A successful candidate will have the following qualifications:
- Strong coding and debugging skills in C++/C#
- Being able and willing to work in a dynamic and agile environment
- Strong written and verbal communication skills

Experience Required
- MS or BS degree in Computer Science or a related field
- 4+ years experience in software development/testing
- experience working across organizational boundaries

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
XBINGX:TACO*LI

]]>http://www.microsoft-careers.com/job/Seattle-Software-Development-Engineer-II%2C-Bing-787183-Job-WA-98101/1757141/175714117571412012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSeattle, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 761388-46289
Division: Services & Support

The Microsoft Dynamics Consulting Practice is looking for a Senior Consultant with Enterprise ERP experience preferably in Retail Vertical, who has a mix of hands on experience on business applications implementation, architectural design and strategic business acumen. The role requires both broad and deep retail industry knowledge and implementation expereince across channels, with expertise in the areas of Merchandising, Planning, Replinshmnet, Store Operations & ecommerce. Knowledge of Retail Best Practices and industry terms is an absolute must for this position. He/She should have the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. Demonstrated ability to engage in senior level business decision maker discussions related to agility, business value, and business processes is also a must. This position will be a key enabler for other consultants and partner staff and will oversee delivery of the largest, most complex, and most strategic projects for retail enterprise customers. The Senior Consultant will have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Senior Consultant applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with Retail implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive Tier 1 ERP solutions such as SAP, Oracle, PeopleSoft, or JD Edward. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft solutions. Previous consulting experience ideally with a tier 1 / "big-4" consulting organization would be a definitive plus.

The senior consultant also helps Microsoft management identify, pursue and close the most strategic Microsoft and partner business development opportunities. To accomplish this, the successful candidate must be effective in fostering executive level relationships.

Senior Consultants routinely act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. They maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and partner staff and sharing best practices. The Senior Consultant is able to deliver and articulate effective strategic presentations to audiences of all sizes.

The Senior Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment. Qualifications include hands-on experience in several of the following: Financial, Distribution, Manufacturing, Supply Chain, Project Costing, HR/Payroll, Enterprise Application Integration, Enterprise Application Architecture & Retail Industry Vertical functions. Travel (up to 100%) is an integral part of this job. The candidate must live close to (within 50 miles) of any Major city/Airport.
SS:ES
761388

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1368190/136819013681902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777695-69077
Division: Services & Support


Microsoft Consulting Services is looking for a Consultant to engage with our enterprise customers with a responsibility for delivering messaging solutions using Microsoft Exchange and Lync Conferencing to support a strategic set of Enterprise customers.

The ideal candidate should have at least 3-5 years of experience with Exchange solutions, Lync experience and knowledge of other Microsoft technologies a plus. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced messaging architecture skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Expert level knowledge required in assisting customers in architecting, planning, testing and deploying Exchange and unified communications solutions including the following:

Messaging Solutions:
Exchange Server 2010 , Large scale server designs including High Availability using Clustering and Storage Area Networks (SAN)
Disaster Recovery planning/designs using replication techniques
Server consolidation including client to server network bandwidth planning
Client Access designs for various scenarios including: Outlook, Outlook Web App (OWA), Exchange Active Sync (EAS), POP/IMAP
Exchange Unified Messaging
Migrations/upgrade from previous versions of Microsoft Exchange Server (2007, 2003, 2000 and 5.5)
Migration from legacy mail systems including: Lotus Notes/Domino, Groupwise, SMTP POP/IMAP solutions and others

Unified Communication Solutions:
Lync Conferencing
Office Communications Server
Large scale designs for IM & Presence
Web, Audio/Video Conferencing
Edge including PIC, Federation and Access Edge
Enterprise Voice

General IT Infrastructure experience:
Dependent services such as Active Directory, Name Resolution (DNS), etc.
Multi-national customers
Industry Operational practices such as MOF and ITIL
PBX integration/interface
Extranet access including Web Publishing with ISA or similar devices
Journaling/Archiving
IT Project scoping and estimating
IT Project lead or project management

Additional candidate qualifications would be helpful such as:

Experience with Third Party solutions that integrate with Exchange/OCS for items such as Anti-Virus, Anti-SPAM, Archiving, and Compliancy, etc…
Design and deployment experience with Monitoring solutions such as Microsoft System Center Operations Manager


The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 7-10 years relevant work experience including expertise in enterprise architecture and distributed messaging system implementation.

This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.

In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through
appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other
internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise
Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing
accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level
relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal
communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.

This position requires self motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.

This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

SS:ES
777695

]]>http://www.microsoft-careers.com/job/Consultant-Job/1547449/154744915474492012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777625-69134
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES

777625

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1547496/154749615474962012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 794143-81312
Division: Sales


This is an pre-Sales enterprise architecture role that will work one-on-one with our top customer’s most senior executives & architects in a presales capacity to understand their highest priority business needs. This role will deliver compelling Microsoft architecture approaches to meet those needs and successfully position Microsoft against our competitors.

Principal Enterprise Strategists (PES) are involved in the entire IT lifecycle but are most critical in the discovery, design, and delivery phases. Areas of focus may include enterprise, industry, platform and solutions. Key deliverables and associated activities include:

Customer guidance
o Work with named EPG customers to align technology to their most critical business opportunities and needs
o Identify and document how our competitors are engaged in these business processes and how we can best be positioned to meet customer needs and grow share.

Business strategy and solutions
o Provide technical guidance to internal practice management
o Develop business and market solutions and strategies
o Support sales acct team in architect-driven pre-sales initiatives
o Align with and support Microsoft product and strategy teams

Successful solution deployments
o Ensure proper business value and customer/partner satisfaction
o Orchestrate quality sales opportunities.
o Ensure technical decisions align with the customer's business and provide value.
o Engage Microsoft and partner resources that result in quality project deliverables.

Grow and mentor others
o Create and champion technical community in EPG
o Proactively share best practices
o Develop and mentor EPG technical community

Operational excellence and innovation
o Drive best practice, architectural awareness initiatives

The Principal Enterprise Strategist (PES) role is responsible for identifying and driving Microsoft opportunities and revenue in some of Microsoft’s largest, most strategic, and competitive accounts. They will do this by developing relationships with the senior executives and architects at a single or small group of accounts and team with them to understand their key business processes, initiatives, and competitive solutions. They will then work with the customer & the MS virtual team in a presales capacity to architect MS solution(s) that will exceed their most critical business needs and positions MS superior to our competitors.

The PES enters early in the sales cycle and identifies the Microsoft product suite that best solves a customer's business problems. They ensure that technical solutions provide the customer value and can be implemented thus driving sales & customer satisfaction. They mentor others to create a best-of-breed workforce and work environment, thus ensuring a consistent customer experience.

The PES can speak the language of business, the language of architecture and the language of technology which allows them to communicate with business owners in business language, with other architects in terms of frameworks, methodologies, patterns, and best practices, and technologists in the language of product specifications, constraints, and capabilities. They possess the deep technical knowledge that allows them to integrate portions of technology that support a single technology area, but also possess a breadth of knowledge in multiple technology areas that allow them to integrate between the various technologies in use in an enterprise environment.

The PES is aware of the major vendors in a technology space (at an architectural level) and can discuss the pros and cons of selecting one vendor over another for a specific project. They also keep track of industry vertical trends, technology trends, and the impact of regulatory compliance on architectures.

Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10-12 years related technology experience, including Microsoft and competitor technologies.
Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Some business process and people management skills or related experience required.
Candidates must have a deep understanding of markets, customers and related technology, have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

SALES:PS
MSUSJOBS


]]>http://www.microsoft-careers.com/job/San-Francisco-Principal-Enterprise-Strategist-Job-CA-94101/1891143/189114318911432012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 776229-68318
Division: Sales


The Northwest District has an immediate opening for a Data Platform Technology Specialist. The successful candidate will provide strategic technical leadership supporting Microsoft customers and partners to adopt, deploy, and support solutions based on SQL Server and related Data Management technologies, including Analytics, Reporting, Business Intelligence, Transaction Processing, and Data Warehousing. This person will be critical assisting the Northwest District achieve its SQL Server revenue goals by providing deep technical expertise, effective sales support, and superior customer focus. This position will be located in either San Francisco or Mountain View, California.

Responsibilities:
- Provide strategic technical advice to customers, communicating value-added contributions of MS products and services, including both long term messages about products, technologies, and services, as well as short term positioning for competitive situations or dynamic market conditions
- Provide technical expertise in helping customers evaluate solutions based on your product, while influencing the business decision making process. Must help enterprise customers understand how your products can be applied to drive business value
- Understand the competitive landscape and be able to articulate the competitive differentiators with an emphasis on Oracle and Teradata.
- Understand and be able to effectively communicate the key strengths and functional breadth of Microsoft SQL Server and integration of our product line for development and deployment.
- Drive the business value message of SQL Server through effective business oriented product presentations
- Increase and accelerate SQL Server deployments.
- Drive customer and partner satisfaction for your products and solutions.
- Connect enterprise customers and partners back to the product groups
- Assist with partner and internal sales readiness
- Team with Sales Representatives, Partners, Microsoft Consulting Services and Marketing to meet customer needs.
- Support proof of concepts projects proving Microsoft’s capabilities meeting customer’s requirements.

Requirements/Qualifications:
- Technical pre-sales experience: 5+ years with proven skills and experience.
- Business Intelligence/Data Warehouse experience. SQL Engine and Tuning Skills, SQL Upgrades and Competitive Migrations. Practical knowledge and experience.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Communication excellence: Strong presentation skills, delivering persuasive presentations to both technical and business decision makers.
- Enterprise-Scale: database application development and architecture experience.
- Consultative Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling including but not limited to, strategic planning, risk analysis and business justification.
- Sales Teamwork: High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
- Technical Skills: Deep (level 300/400) working knowledge/experience using SQL Server and its’ major competitors. Microsoft DB certifications preferred.
- Successful candidates will also understand and are able to articulate the Microsoft Application Platform and BI strategy and our integrated innovation story.
- This position is based out of the Bay Area.
- Travel: Candidates must be able to travel to cover the Northwest District as opportunities warrant. Up to 20% travel required.
- Successful candidates will have a BS/BA degree or equivalent work experience combined with a Microsoft product certification or MCSE.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/San-Francisco-Technology-Specialist-Data-Platform-Job-CA-94101/1530327/153032715303272012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Sales
Location: San Francisco, CA, US
Job ID: 783900-73731
Division: Advertising & Online

Are you passionate about all aspects of digital advertising and providing clients with robust, end-to-end solutions and experiences that help them achieve their business objectives? Do you thrive on being part of all of the challenge, ambiguity and career changing opportunity that they offer? Are you a driven and engaged professional who derives energy and creativity from working in a close-knit team environment?

The ASG Account Manager position is expected to drive revenue and advertiser satisfaction through the profitable delivery of service across all online products and, to focus on top-tier advertisers and agencies. The Account Manager will leverage online media, client service, and analytical experiences to help clients and Sales partners develop, execute, optimize and up-sell digital campaigns that cross Premium Display and Network Display. The Account Manager will also drive client engagement, inform campaign strategy and ensure that clients achieve optimal results against their goals by improving eCPM, ROI, click through, conversion rates and other key KPIs through a variety of mechanisms including keyword & display performance optimization, bid & budget management, and creative development & optimization.

This position will partner closely with the Sales organization and will also be responsible for testing and iterating service models designed to meet the needs of their given customer segment.

Primary Responsibilities
o Provide world-class scaled service to a portfolio of advertisers and agencies.
o Build solid external customer/partner relations
o Partner with Sales in pre-sales engagement work including developing proposals and campaign strategies that tie tightly with each client’s media plans.
o Drive against both aggressive ‘all-up’ revenue targets in partnership with Sales and product-specific goals established by the Business Group around both core Display offerings in Brand Reserve and Network, and new / incubated products like Mobile, Massive and more.
o Drive established goals across relevant KPIs and balance business yield focused eCPMs with client desired metrics.
o Plan, execute and report on advertising campaigns spanning brand, audience, and performance display including:
Front-line client relations for servicing and management
On-boarding new customers and agencies
Utilizing advanced analytics to identify opportunities for current and prospective customers
Setting up accounts and developing customized campaign strategies
Data conversion for customers advertising with competitors
Coordinating creative upload and editorial review
Proactively trouble-shooting the approval process for the creative upload
Establishing targeting parameters
Forecasting budgets
Campaign and budget optimization
Post campaign reporting, analysis and up-sell
Front-line client contact for billing and invoice inquiries
o Partner with Sales using an effective Account Planning approach to prioritize across portfolio to maximize ‘aggregate portfolio revenue and profitability goals across all products; provide ongoing feedback on efficacy of approach to help refine.
o Provide industry insights and use established tools to highlight significant trends and to ensure profitable delivery of quality service to the customers.
o Effectively utilize Search data / understanding of customers’ Search marketing strategy to engage more deeply on our Display offering.
o Develop deep understanding of clients’ ROI / CPA goals, website architecture, product / service rhythm, marketing strategy and demographics.
o Identify opportunities for performance improvement and upsell.
o Ensure fiscal responsibility by proactively monitoring budgets and reviewing all contracts and invoices.
o Drive resolution of escalated customer issues directly or with support of management and Sales partners.
o Develop and leverage expert knowledge and understanding of all internal systems to respond to general and specialized client requests including billing inquiries, fraud inquiries, relevancy issues, etc.
o Provide ‘voice of the customer’ product feedback and drive feature request prioritization to Dev partners through Service Planning channels.
o Build cross group relationships to improve team efficiencies and ensure tight connection with broad array of functional partners.
o Improve the customer experience through development and iteration of more effective / efficient standardized processes via individual project responsibilities and partnerships.
o Maintain and update proficiencies in the digital advertising space in both display and search marketing.
o Limited travel to sales / client offices or events may be required.

Skills, Knowledge and Abilities
o Demonstrated passion for technology and its use in driving revenue, client satisfaction and efficiency.
o Flexibility to accommodate change and thrive amid ambiguity.
o Exceptional communication skills (both written and verbal) and openness to providing feedback to help iterate the business.
o Comfortable with public speaking.
o Proactive attitude and initiative.
o Strong self-discipline and time management skills.
o Proven ability to:
o Understand customer needs and translate needs into solutions
o Build ongoing relationships
o Balance revenue, client satisfaction and operational responsibilities while meeting deadlines
o Strong knowledge of Excel, PowerPoint and other MS Office tools.
o Ability to work cooperatively and proactively across multiple internal and client stakeholders.
o Strong quantitative and analytical skills.

Education and Qualifications
o BS/BA or equivalent experience required
o 2+ year experience in client service of either paid search or display advertising campaigns required
o 4+ year technology or online advertising industry experience preferred

Competencies, Required
o Customer focus
o Teamwork
o Analytical problem solving
o Communication skills
o Self-awareness
o Cross-group collaboration
o Drive for results
o Dealing with ambiguity
o Action oriented

Competencies, Preferred
o Negotiation and conflict management
o Impact & Influence

Sales:CO
783900

]]>http://www.microsoft-careers.com/job/San-Francisco-Account-Manager-Advertising-&-Online-Job-CA-94101/1705588/170558817055882012-06-15MicrosoftSalesfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Services & Consulting
Location: San Francisco, CA, US
Job ID: 788104-76570
Division: Services & Support

Premier Field Engineer - Exchange Server

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Must possess superior knowledge and has demonstrated technical proficiency in Microsoft Exchange. Areas of knowledge and proficiency should include, but are not limited to, routing/transport, storage capacity planning, design/architecture and performance troubleshooting (Microsoft Exchange perspective), clustered deployments, disaster recovery, migration, mobile messaging, and topology design with troubleshooting of these areas at the expert level within large network environments. Candidate must have solid understanding of client/server, networking, other Messaging applications (IIS, Outlook, Outlook Express, IE, ActiveSync/Windows Mobile Client technology) and Internet technologies fundamentals (I.E. certificates, SSL, VPN, UCE...etc). In addition, the successful candidate must possess excellent knowledge of TCP/IP, SMTP, RPC and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools, packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), Microsoft Exchange High Availability Technologies and Deployment scenarios, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE

]]>http://www.microsoft-careers.com/job/San-Francisco-PREMIER-FIELD-ENGINEER-Exchange-Server-Job-CA-94101/1773057/177305717730572012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSan Francisco, CA, USJob Category: Customer Service & Support
Location: Shanghai, CN
Job ID: 777705-69177
Division: Services & Support

JOB DESCRIPTION:
Roles & Responsibilities:
The job holder is responsible for delivering professional technical consulting, supporting and trouble-shooting service to developer customers based on Microsoft Cloud platform with Microsoft development tools and technologies. Help customer build, debug and tune Cloud based applications by analyzing customer’s problems, tracing customer’s code / dump and writing sample codes. Collaborate with global teams and manage relationships among multiple customers, escalation teams and other internal Microsoft resources.

Qualifications:
1) Bachelor or Master Degree in Computer Science, Software Engineering or equivalent experience is preferred.
2) 3+ years of database application development and administration experience. In-depth knowledge on SQL Server experience is mandatory.
3) Familiar with Microsoft .Net application development, troubleshooting and performance tuning by using Visual Studio and relevant tools. In-depth knowledge on ASP.Net, WCF and Web Services is preferred.
4) Strong communication skill. Fluent in both oral and written English.
5) Good team worker. Has global collaboration experience.
6) Proven capability of a quick learner. Self-driven and self-motivated.

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Shanghai-Supporting-Engineer-Dev-CSS-SH-Job/1547537/154753715475372012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSShanghai, CNJob Category: Services & Consulting
Location: Zaventem, BE
Job ID: 774858-67282
Division: Sales


Microsoft Consulting Services

Microsoft Consulting Services help customers realize their full potential through the accelerated adoption and productive use of Microsoft technologies. Microsoft Consulting Services Belux is part of a global organization of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

Responsibilities
As a professional UC Voice Consultant you will be joining a highly dynamic and experienced team of Microsoft specialists delivering the most challenging projects.

You will be part of an engagement team that delivers solutions to customers allowing them to maximize their investment in Microsoft technology and bring their level of productivity up to new levels.

Building upon solid IT project experience, MCS consultants assist our customers and partners in:
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- Understanding the relevant development, infrastructure and operations implications of the solution.

Furthermore, the consultant:
- Translates business requirements into technology requirements for inclusion in statements of work (SOW).
- Must be effective in fostering customer relationships.
- Continually develops consulting and technical skills based on accumulated experience. Applies knowledge gained from each project experience and execute future consulting engagements more effectively.
- Continually develops technical knowledge
- Plays an active role in technical communities and shares knowledge with the team


What are we asking?
The MCS Senior Consultant must be proficient in solving business problems, applying Microsoft technology and frameworks and be capable of demonstrating proficiencies in Enterprise IT unified communication issues.
- A minimum of 7 to 10 years of expertise in ICT, of which 3 years at a minimum in large environments delivering projects through the entire project lifecycle, while maintaining high customer satisfaction.
- Proven hands-on technical and functional knowledge in at least one of the following technologies: Exchange server, Unified communications (OCS2007 or Lync 2010), Enterprise Voice scenarios.
- The power to quickly absorb information on new technologies
- Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
- A technical substantial knowledge of Microsoft products and applications
- A vision on future developments in the enterprise market.
- A feeling for service and client expectations
- Excellent oral, written and presentational skills
- Positive, constructive minded and team player


What we will show
We offer you excellent opportunities to further develop your professional and personal talents, focusing on individual career development and learning. Because when you grow, we too will be prospering as an organization.

We offer you a challenging job amidst an enthusiastic team of professionals. Our pace is high, just like our ambitions. You will find plenty of room for own initiative, new ideas and growth. Each day, you will feel the dynamics of a global technological market leader, and you will be shaping the Belgian and Luxembourgian market.

]]>http://www.microsoft-careers.com/job/Zaventem-Senior-Consultant-Job/1514404/151440415144042012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSZaventem, BEJob Category: Marketing
Location: Beijing, CN
Job ID: 775082-68032
Division: Marketing

Purpose:
Reporting to the Consumer Channels Group Leader in Greater China Region, the Windows PC Category and Channel Manager is responsible for driving consistent practices of category management across a multi-channel environment within Greater China Region. He or she will provide leadership, direction and guidance related to the product purchasing process and product lifecycle management in the channel; drive coordinated co-marketing across all consumer channels. The Windows PC Category and Channel Manager will provide insight and advice to CCG leadership team to achieve a unified planning approach across the consumer channels to maximize our revenue and market share goals.

Key Responsibilities
§ Orchestrate channel development and category management across all lines of business (Windows PCs, Office, Phone & Hardware) and across all channels (Retail, OC, and OEM) in China. Act as an area lead and connect with the category and channel managers in HK/TW to have a coordinated effort across the region where needed.
§ Assess optimal channel mix by customer segment and product type
§ Establish category management practices that promote channel readiness
§ Provide reviews to each channel supporting category development
§ Define needs of channel capacity and capability across all product categories related to sales goals and BG investment
§ Deliver category analysis supporting channel growth related to product mix, organizational enhancements or changes to partner/customer acquisition models
§ Define variables in opportunity assessments of the category related to ongoing strategic value in the channel and install base exploitable
§ Establish category management practices (pre-sales, point of sale and post-sale) that promote channel readiness for all category partners and end customers
§ Provide competitive reviews to each channel supporting category development throughout the product lifecycle (seasonal /obsolescence vs. price compete vs. competitive product enhancements)
§ Coordinate and plan channel offers that span OEM, retail and OC
§ Ensure alignment between Featured PC list and retailer co-marketing (e.g., circulars, end caps)
§ Monitor PC sell-through
§ Evaluate and consult on market basket attach opportunities and monetization opportunities in the PC aisle
§ Identify and advise on the sell-in of post-purchase service and training as part of the overall Windows PC market basket
§ Coordinate service & support plans with CSS, OEM, and Retail

Experience and Qualifications:
BA or equivalent 4-year degree and 5-7 years retail category experience. CPG experience & MBA preferred
Strong quantitative and qualitative analytical skills required, including ability to analyze multiple sources of data and recommend actions based on analysis
Proven track record of managing multiple channels with multi-million revenue responsibility and business acumen
Proven decision making and analytical experience in reviewing sales trends, product obsolescence, market trends using syndicated data sources (NPD, GFK, Nielsen, other) and operational trade-offs to drive accurate demand forecasts to increase sell-thru and market-share results
Ability to communicate effectively and concisely - both orally and in written form (required in English, Chinese Mandarin a bonus) and to effectively influence others in multiple groups and collaborate to achieve specific objectives
Analytical ability to understand complex data with many variables and draw conclusions and solve problems
Project management and organization skills required, including ability to manage multiple competing priorities across different groups in the organization within the Greater China Region and with Corp.

Microsoft is an equal opportunity employer and support workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Beijing-Win_-PC-Category-&-Channel-Mgr-SMSG-Beijing-Job/1527129/152712915271292012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBeijing, CNDeveloper Jobs

Be what’s next. We’re looking for new innovators and leaders to guide the way, as we chart the course of technology for the next generation.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Developer-Jobs-WA-98101/1113568/111356811135682012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Sales
Location: Seattle, WA, US
Job ID: 759862-75670
Division: Sales


Teacher

Teacher

In the Microsoft Stores, we want to be known for consistently delivering world-class customer service. To accomplish this, everyone on our store teams needs to be highly knowledgeable about the products we sell and have the skills for creating exceptional, memorable customer experiences.

In this role, you will report to the Assistant Store Manager and be responsible for the initial and ongoing training of the store team. Specifically, you will:

Maintain an elite level of product knowledge in all Microsoft retail product and service offerings including software, hardware and services.
Act as a role model by personally delivering customer service experiences that meet and exceed our standards.
Lead the on-boarding experience and conduct all product, service and customer experience training for all new hires. Ensure they understand the Microsoft Store culture and have the skills and knowledge to deliver the best experience in retail.
Provide on-the-floor coaching and feedback for team members.
Be accountable for executing all company-wide training initiatives in your store.
Manage the ongoing training of all store employees, ensuring they continue to develop their customer service skills and stay current on our products.
Identify training needs by analyzing sales results and assessing the skill level of team members.
Partner with store leaders to prioritize in-store training so the team is focused on the right things at the right time.
Track training completion and prepare reports as needed using the Learning Management System (LMS).
Facilitate theater Workshops and coach other team members to lead high-quality, engaging Workshops. Ensure all sessions deliver what’s been promised to customers in the session descriptions.
Partner with the corporate retail training team in the development of training and presentation materials that lead to the premium level of customer experience delivered in the retail stores. Provide ideas and feedback to ensure training is on target and meets the needs of the store. On occasion, assist with the development of new training content.


Additional Skills and abilities needed for success in this role include:
­Solid knowledge of the Microsoft Store organization and culture
­Customer focus
­Strong communication skills, verbal and written
­Exemplary presentation and facilitation skills
­Coaching and feedback skills
­Partnering
­Strategic agility
­Planning and execution
­Drive for results; ability to get a lot done quickly
­Business analysis
­Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)
­Must be able to work your regularly scheduled shift
­Must be able to be mobile throughout the store

Experience required:
­3-5 Years teaching / training-related experience, particularly facilitating group training sessions and coaching others
­Bachelor's degree or equivalent work experience
­High touch customer/sales experience preferred
­Knowledge of Microsoft software (Windows, Office Suite) required
­Microsoft certifications a plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace . mstrt-store-rt


]]>http://www.microsoft-careers.com/job/Seattle-Teacher-Job-WA-98101/1754716/175471617547162012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, US
People with passion...at Microsoft, they helped turned the potential of software into a reality that changed our world. Here’s your chance to be a part of what comes next.

We have over 70 career opportunities available in the US for marketing experts. Marketing presents our products and services to the world, and helps us build what the world needs. Across the company, our marketing teams are incorporating perspectives from different cultures, markets and demographics to identify market opportunities and to define products the world wants. And they’re using those insights to show people the most meaningful ways our products will make a difference to each and every one of them. Our Marketing disciplines include Marketing Communications, Marketing Sciences, Partner, Segment, & Audience Marketing, Product Management, and Product Marketing, among others. These highly strategic roles will help us grow the next generation of software to the Cloud and beyond!

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Seattle-Seattle-Marketing-Roles-Marcom%2C-Sciences%2C-PartnerSegmentAudience/1234300/123430012343002012-06-15Microsoftfull-timeUSDstarting0BSSeattleJob Category: Services & Consulting
Location: Cologne, DE
Job ID: 762793-46933
Division: Services & Support

Mögliche Standorte: München, Köln, Hamburg, Berlin

Role purpose:

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.
Die Consulting Service Line „Application Platform Optimisation“ konzentriert sich auf die Bereiche Anwendungsentwicklung, serviceorientierte Architekturen (SOA) sowie Datenbankimplementierung , Business Intelligence und der Entwicklung und Implementierung von CRM Lösungen mit Microsoft Dynamics CRM.

Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Roll-out von Lösungen in komplexen Umgebungen. Wir konzentrieren uns dabei auf marktentscheidende Projekte mit internationalen Großkunden und modernsten Lösungen wie zum Beispiel TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitaler Arbeitsplatz 2010. Als Hersteller tragen wir eine große Verantwortung für den erfolgreichen Einsatz unserer Lösungen. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Als CRM Consultant tauchen Sie tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing des Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, dem Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.


Key responsibilities:

Ihr Profil:

Abgeschlossenes Studium (z.B. Informatik, Wirtschaftsingenieurwesen/
Betriebswirtschaft) oder vergleichbare Ausbildung und entsprechende Berufserfahrung
Mehrjährige Berufserfahrung bei der Konzeption und Implementierung von
Microsoft Dynamics CRM im Beratungs- und Entwicklungsumfeld, speziell im Design und der Entwicklung von Anwendungen auf Basis .Net (C#, VB.Net, ASP.Net)

Mehrjährige Berufserfahrung in der Softwarentwicklung im Rahmen von Microsoft Dynamics CRM Entwicklungsprojekten.
Fundierte Erfahrungen mit Microsoft .NET Framework 3.5
Fundierte Erfahrung mit Microsoft Dynamics CRM SDK
Versierte Anwendung von Visual Studio und Visual Studio Team System, mit expliziter Erfahrung im Aufsetzen des Entwicklungsumgebung und der Anwendung in großen Entwicklungsteams.
Erfahrungen mit folgenden Technologien sind wünschenswert:
SQL Server Analysis und Integration Services
Microsoft Office Sharepoint Server
Grundlegende Kenntnisse über Windows Server Infrastrukturen und damit einhergehende Serverfunktionalitäten und Dienste, sowie Microsoft Technologien und Produkte im Bereich der Daten- und Netzwerksicherheit.
Kenntnisse über mindestens eine international anerkannte Projektmanagement Methodik
Deutschsprachig, Englisch verhandlungssicher in Wort und Schrift

Persönlichkeitsmerkmale

- Zeigt 100%iges Engagement, ist erfolgsorientiert, zielstrebig und pragmatisch
- Ausgereifte Persönlichkeit mit hohem Selbstvertrauen und Selbstbewusstsein
- Versteht es auf allen Ebenen zu kommunizieren und zu überzeugen auch, und insbesondere, mit internationalen Microsoft Off- und Nearshore-Partnern im Rahmen der Softwarentwicklkung und Projektleitung in den Sprachen Deutsch und Englisch.
- Begeisterung für Technologie und Consulting und hervorragende Kommunikationsfähigkeiten
- Kann Strategien entwickeln und Visionen aufzeigen
- Steigt ins Detail ein und behält dennoch den Überblick; hat einen Blick für das Wesentliche und ist in der Lage, Chancen und Möglichkeiten in Problemsituationen zu erkennen (analytisches, unkompliziertes, klares Denkvermögen)
- Bescheiden, hat keinen überzogenen Geltungsdrang, sondern überzeugt durch Leistung
- Flexibel und mobil, verfügt über eine hohe Reisebereitschaft
- Integriert sich in das Consulting Team
- Kreativ und offen für neue Anregungen und Themen


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


]]>http://www.microsoft-careers.com/job/Cologne-CRM-Consultant-%28mw%29-Job/1383229/138322913832292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCologne, DEJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773109-65809
Division: Services & Support


MICROSOFT recherche des Ingénieurs Conseil Grands Comptes sur Windows/Active Directory.


Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à Windows/Active Directory.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur Windows/Active Directory, vos principales responsabilités seront de :

- répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
- établir et conserver des relations étroites et de confiance avec vos clients,
- analyser et proposer des améliorations sur les infrastructures et les systèmes,
-résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie
-réaliser des transferts de compétences,
-travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.
Votre Profil


Dipl mé(e) de l’enseignement supérieur en informatique (Bac +4/5), vous avez une expérience significative d’au moins 4 ans du support technique ou de Service Management ITIL.

Vous avez également une connaissance en environnement de production/exploitation et sur l’administration de technologies telles que :

- Active Directory
- Windows Server 2003 / 2008 / 7


Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-sur-WindowsActive-Directory-HF-Job/1493784/149378414937842012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Business Services & Administration
Location: Seattle, WA, US
Job ID: 790713-78276
Division: Advertising & Online


Standard job title: Business Administrator Organization view:
Job posting title: ADMINISTRATIVE ASSISTANT Level: 55
Profession: Business Services Group contact: Christina Burrows
Discipline: Business Support Manager alias: JSWAN
Location: United States, WA, Seattle Job status: Available
Job ID: XXXXX Date posted: 30-Mar-2012
Product: Online Advertising
Division: Advertising and Online
Do you want to be a part of a Microsoft team focused on growing our multi-billion dollar advertising business and industry? Are you passionate about working with and supporting other smart people to solve challenging problems and create new value in the Small to Medium Business (SMB) Online Advertising sector? If so, please see the below opportunity! The SMB Advertising team is seeking a highly capable Business Administrative Assistant to provide administrative, operations, communication and project support to a diverse team and business. This exciting role is a mix of Administrative and Team Operations work and plays a critical role in supporting, creating and executing on work needed to drive efficiency on all up group communications and communications infrastructure (DL’s , SharePoint, etc.) in addition to Administrative duties of calendaring, purchase orders, travel and events. The SMB Advertising organization focuses on Sales, Service and Marketing to the Small to Medium business sector. The GM interfaces with senior leadership within the Microsoft business and A&O organizations and manages a team of Directors and their respective businesses and teams. This position requires contact with Executive and leadership levels of Microsoft. Key Responsibilities include: Providing administrative support to the SMB GM and broader Director level Leadership team including: o Complex Calendar Management for GM and Directors with utmost attention to accuracy, detail and allocation of time to promote productivity o Coordinating and scheduling internal and external meetings o Supporting the rhythm of the business by synchronizing, scheduling and implementing events including team and departmental meetings, off-sites, and morale events o Able to work with all levels of Microsoft employees including Corporate VPs o Budget Management - manage the team budget by attending monthly budget meetings, submit re-classes as needed, and assist with budget planning; assist with requests to track or confirm PO processing and payments to our partners/vendors o Headcount Management - manage group headcount information, space coordination, new employee setup, and other administrative processes o Procurement of goods and services including computer equipment, offices supplies, reference materials, and facility requests, processing of group purchases: equipment requests and invoice processing and services o Arranging domestic/international travel o Management of systems, tools, and processes including: managing team distribution lists; owning management and content update on the team SharePoint portal sites and applicable sub-sites; updating team contact lists o Recommending and driving solutions for departmental operations or processes o Close cooperation and support with Business Manager on projects o Special projects as assigned o Managing confidential information Additionally, this role is also responsible for working on cross group projects to support various Sales, Service and Operational Teams Successful candidates should provide exemplary service in areas including preparing and processing business related documents, forms, headcount transactions, personnel requisition requests, reports, and presentations. The role requires performance on a variety of on-going projects involving moderately complex data analysis and preparations of presentation materials. The successful candidate will be able to work on cross-group projects with various teams, and should be able to facilitate various interactions with the Microsoft (MS), Advertising and Online (A&O) and Global Search and Display Services (GSDS) administrative community. Qualifications include a minimum of 5 years administrative experience in a fast-paced environment. Must be capable of becoming an expert in Microsoft Productivity and Communications tools and be able to train others in their use. Must be willing to leverage, collaborate and plan with other Assistants and employees. Other qualifications include: strong planning, coordination and organizational skills, cross group collaboration, excellent verbal and written communications skills, strong analytical and project management skills. The successful individual will be able to manage priorities and tradeoffs in a continually changing environment, with demonstrated ability to communicate those changes and bring issues to a quick and solid resolution. Good judgment in resolving issues, ability to maintain confidential information, as well as the ability to work independently to achieve results with a high degree of accuracy and attention to detail are required. Demonstrated skills in creating and formatting spreadsheets, presentations and documents, and email/scheduling experience required. Experience with Microsoft products and tools; HeadTrax, MS Market, MS Expense, MS Travel Forefront Identity Manager and SharePoint are strongly preferred. This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.

CO:Mkg

]]>http://www.microsoft-careers.com/job/Seattle-Business-Administrator-Job-WA-98101/1807010/180701018070102012-06-15MicrosoftBusiness Services & Administrationfull-timeUSDstarting0BSSeattle, WA, USJob Category: Hardware Engineering
Location: Seattle, WA, US
Job ID: 792999-80158
Division: Interactive Entertainment Business

This skilled engineer will provide a key function for the compliance team through definitive radio compliance expertise and will be responsible for an exciting, cutting-edge family of products. Additionally, this detail-oriented engineer will represent the compliance team in product development meetings, preparing and scheduling test programs, and synching cross-team to meet all radio compliance deliverables required for a worldwide product launch.

Primary responsibilities include defining the regulatory radio compliance test procedures required for each product and coordinating those test efforts in the lab. This includes determining the correct test setup and measurements required, ensuring that the tests are performed correctly, testing the product and completing the necessary paperwork, selecting and maintaining suitable equipment for the various radio types in production and in development and ensuring that the infrastructure to perform mandatory radio compliance testing and certification is in place. Other responsibilities include establishing, implementing, coordinating and executing regulatory radio test plans throughout the development cycle for a product, tracking the new developments in the regulatory industry with respect to radio compliance requirements, maintaining documentation and providing input on radio design and testing.

QUALIFICATIONS:
The ideal candidate should have BSEE degree, and 5+ years of high-volume consumer electronics experience as a radio compliance engineer. The candidate should have a working knowledge of RF principles, radio testing and design and radio regulatory requirements (such as FCC parts 15, 22 and 24). The candidate should have the ability to develop radio test plans, analyze radio compliance test data, write radio compliance test specifications/procedures and interpret regulatory radio standards for Information Technology equipment (ITE). The candidate must have demonstrated strong project management skills and a good understanding of product’s radio compliance. Ability to work with ambiguities is a must. Excellent written and verbal communication skills are required to seamlessly work across groups and at all levels.

You must have:

- Expert level knowledge of regulatory radio compliance process
- Radio compliance test and mitigation expertise
- Experience with the RF test equipment
- Strong cross-functional and collaborative team skills
- A team orientation with superior interpersonal awareness
- Excellent written communication and presentation skills
- A good understanding of international regulatory radio compliance requirements for ITE (minimum for the USA/CA and EU - worldwide a plus)
- Ability to simultaneously manage multiple complex projects
- Excellent problem solving techniques
- Strong organization and documentation abilities
- Ability to effectively define world-class processes in specifications and procedures

RESPONSIBLE FOR:

- Working productively and seamlessly as a member of a skilled team of compliance professionals
- Representing radio compliance in multiple product development teams in various Microsoft business groups
- Coordinating all necessary worldwide radio compliance documentation, testing, and certifications

IEBCRJobs

J2WERPD1]]>http://www.microsoft-careers.com/job/Seattle-Radio-Compliance-Engineer-IEB-MSCIS-%28792999%29-Job-WA-98101/1855464/185546418554642012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Test
Location: Seattle, WA, US
Job ID: 791392-78664
Division: Microsoft Office Division


If you’ve ever looked at a product’s UI and thought, “Wow, I could do better, if only given a chance…”, then this role is for you. SharePoint’s User Experience is in the midst of a major overhaul and you can be at the heart of it. Be part of the team that’s moving the needle from “utilitarian” to “cravable”. Even better our team work environment is positive and supportive with a broad team goal of making each other great!
Job Description:
The SharePoint User Experience team is looking for an SDET II to be part of the team that envisions and executes on the future of our product’s UI. This includes everything from ease of use to high performance to visual appeal. Your role will be in the core of the UX redesign, validating our UX infrastructure and platform that is front and center and highly performing in the next version of SharePoint. Your responsibilities will include disciplined evaluation and validation of UI and performance with an eye for excellence and perfection.
Job Responsibilities:
Work with peers in Development, Program Management, and Design teams to plan & prioritize the test strategy to ensure timely delivery of cravable user experiences.
Design & develop test scenarios that accurately gauge product quality.
Perform deep performance and latency analysis identifying root causes.
Produce code that is both service and on-premise ready.
Own the end to end quality of a set of SharePoint experiences.
Perform Debugging and Root Cause Analysis of product failures.
Design & Develop test automation & tools for your feature areas.
Write automated test cases to ensure the adequate coverage for fixes and regression-free deliverables.
Write clear, complete & portable test plans which effectively minimize manual testing and lead to more effective code coverage.
Identify and adopt new testing methodologies, best practices, and tools from appropriate sources, to improve test coverage.
Research new tools and technologies and recommend ways to implement them into new test strategies.
Participate in code reviews and bug fixes.

Required Skills / Experience:
Required qualifications are BS/MS in Computer Science, Engineering, or related discipline
4+ years of experience in software design & development or testing
Understanding of advanced data structures and algorithms.
Strong in debugging, troubleshooting and problem solving.
Analytical problem solving and passion for quality and excellent testing aptitude
Passion for engineering excellence through automation and process improvements.

MOD:SPT
MOD:ENG

]]>http://www.microsoft-careers.com/job/Seattle-Software-Development-Engineer-in-Test%2C-SharePoint%2C-791392-Job-WA-98101/1816392/181639218163922012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSSeattle, WA, USJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773108-65808
Division: Services & Support


MICROSOFT recherche des Ingénieurs Conseil Grands Comptes sur Microsoft Office Sharepoint Server (MOSS) H/F.

Poste basé en région parisienne; des déplacements seront à prévoir.

Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !

Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à Sharepoint.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur Sharepoint Server, vos principales responsabilités seront de :
- répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
- établir et conserver des relations étroites et de confiance avec vos clients,
- analyser et proposer des améliorations sur les infrastructures et les systèmes,
-résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie
-réaliser des transferts de compétences,
-travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.
Votre Profil

Dipl mé(e) de l’enseignement supérieur en informatique (Bac +4/5), vous avez une expérience significative d’au moins 4 ans du support technique ou de Service Management ITIL.

Vous avez également une connaissance en environnement de production/exploitation et sur l’administration de technologies telles que :

ü Architectures et exploitation de fermes Microsoft SharePoint
ü Internet Information Server
ü Front Page / SharePoint Designer
ü Bases d’administration d’Active Directory, Windows Server et SQL server
ü Serait un plus : développement en Visual Studio

Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieurs-Conseil-Grands-Comptes-sur-Microsoft-Office-Sharepoint-Server-%28MOSS%29-Job/1493933/149393314939332012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Marketing
Location: Singapore, SG
Job ID: 773907-66295
Division: Marketing

Role:
APAC Business Planning and Operations Director

Hiring Manager:
APAC Marketing & Operations Lead

Location:
APAC HQ, Singapore


The Field Operations group is the Centre of Excellence for market intelligence, business/marketing planning and business excellence that drive cross-subsidiary processes leading to cohesive strategic and growth-oriented business plans. The team is responsible for mission-critical data and marketing and business processes that drive increased efficiency and effectiveness.

The team’s Responsibilities include:

Business Insight and Impact
- Providing relevant business and competitive insight and knowledge across subsidiaries by making market intelligence data, analysis and insight available.
Business & Marketing Planning
- Leads business planning processes across the region and subsidiaries (both FY and 3 year perspective). Drives clear and aligned long-term growth planning, including defining business priorities/trade-offs and market-making investments to accelerate growth.
Business Management
- Improves business efficiency, effectiveness and governance using on-going metrics reporting, interpretation and investment optimization recommendations via the ROB process.
Business Excellence
- Applies Six Sigma methodology to selected areas of the business to make step-change improvements in business excellence and efficiency/effectiveness.


The Director, Business Planning & Operations acts as the trusted senior advisor to the Marketing & Operations Leader and marketing management team for orchestration across all business groups within APAC RHQ - both internal and external to the M&O organization.

- Drives and orchestrates successful business metrics reporting and interpretation in conjunction with marketing business owners including ensuring proper use of common definitions and scorecards.
- Orchestrates cross-subsidiary business and marketing planning cycle including fiscal year planning, mid-year review, budget and quarterly ROB (local and corporate)
- Drives local market understanding through market and competitive intelligence
- Orchestrates and stewards a rolling 3 year cross-subsidiary growth strategy built on market, competitive and internal factors
- Manages key business areas such as marketing budget and BIF.
- In conjunction with the M&O/Area SMSG VP, identifies and directs the application of Six Sigma methodology to selected projects.
- Works closely with the APAC Solutions Delivery Director to establish and maintain efficient and effective IT solutions, data strategy and business process improvement to support the business.
- Works closely with the M&O and other groups to create and maintain a cross-M&O infrastructure that delivers an efficient, effective, predictable, scalable and valuable set of capabilities and services from the regional M&O team to the APAC subsidiaries.
- Works closely with the M&O to advocate, educate, support and significantly improve the use of internal tools, processes and data amongst M&O members.

Requirements:
- A degree Business or Marketing, Information Technology, Computing or related field with minimum of 10 years of working experience.
- At least 5 years of practical experience in marketing. Must have proven skills in financial and IT management.
- Should be highly experienced at, and able to demonstrate significant success in managing large cross-group processes with a broad range of senior-level stakeholders from planning to successful implementation, execution and measurement.
- Formal training in project management and process management would be advantageous.
- Efficiency and effectiveness of business planning cycle including, time spent, depth of business understanding and quality of decision-making.
- Adherence to metrics, marketing spend guidelines, data quality guidelines as measured by scorecards, marketing spend



]]>http://www.microsoft-careers.com/job/Singapore-Business-Planning-and-Operations-Director-Job/1495605/149560514956052012-06-15MicrosoftMarketingfull-timeUSDstarting0BSSingapore, SGJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774815-66957
Division: Online Services Division


Search Technology Center Asia (STCA)
STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


“Microsoft says it aims to make search smarter. Today's search, it says, primarily finds topics or noun phrases - a name, a city, a product and so on”. "It's all nouns," says Qi Lu, Microsoft's president of online services. "But the future of search is verbs."

Join STCA Relevance/Satori team to build the future of search. Define the new process and architectures that will pave the way for an entirely new way of representing information. Understand what it takes to go to web scale from a concept, and make it happen. Provide technical leadership and in-depth analysis for challenging problems of today and tomorrow. Work closely with research from MSR to co-develop and productize latest algorithms and technologies to bring groundbreaking innovations into users’ hands. Our users are everywhere - on Xbox, on Windows Phone and on the web.

The Satori team, distributed between Bellevue and Beijing is responsible for a new platform that builds a web of entities and their inter-relationships to form a repository of knowledge. This platform will power the core of verb based search experiences leading to significantly better accuracy, relevance and brand new user experiences tying in with the theme of “Universal Search”. STCA has been tasked with building next-generation Search technologies including an entity ingest pipeline, toolsets, metrics, and operationalization. The work involves coding on a massively parallel system, developing syntax and semantics for converting raw or structured data into a knowledge graph, generating tools to allow domain experts to be more effective, and supporting new scenarios that exploit knowledge of entities and relationships.


Qualifications:

As a senior software development engineer on the STCA Relevance/Satori team, an ideal candidate must feel comfortable operating within a fast moving environment. You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, programming, and testing skills. You should be self-motivated and self-directed and able to collaborate with team members globally. A demonstrated ability to come up-to-speed quickly on a new technical domain is required.

Additional qualifications for this position include:

5+ years of relevant software design, development, and shipping experience.
Previous leadership/technical lead roles a big plus.
Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale. Familiarity with MapReduce, Hadoop, Cosmos/Scope preferred.
Outstanding coding skills in C# or C++.
Demonstrated experience shipping products.
Experience in distributed systems, database/repository technology, graph computation, search technology is welcome.
Experiences in large scale online services engineering and operation a strong plus.
Bachelor’s degree in Computer Science or a related field (Masters or PhD preferred).

Strong SDE IIs and Principal SDEs are also encouraged to apply.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1507270/150727015072702012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: General Management
Location: Tokyo, JP
Job ID: 774563-66779
Division: Microsoft Office Division

[Summary]
The next version of Office is shaping up to be one of the most feature packed and exciting releases. But what good is it if the customer is afraid to move off Office 2003?

Headquartered in Tokyo, Japan, the Office Solutions Management team is chartered with eliminating the Fear of Upgrade and is building worldwide features, tools and processes to make Office client upgrade and application compatibility start of the art. We build world changing features for IT Pros and internally across Office to ensure that customers can realize the benefits of the latest version of Office.


[Responsibilities]
PMs on the team will have the opportunity to work on cutting edge technology and define requirements for making Office manageable and our internal processes around backwards compatible best of breed. PMs will also be interacting deeply with design and user research and build truly “scenario focused” products.

We are looking for a strong Program Manager II who can drive initiatives working with Office partner teams in Redmond and around the world who has been through at least 1 full Office ship cycle. We need a sharp, passionate individual who is unafraid of technical details and passionate about great user experiences. Are you willing to help shape a new team and engage with both global and Japanese customers? Are you a great all-round PM? Are you comfortable with handling ambiguity and working in a flexible environment?


[Requirements]
What are we looking for:
- At least 1 full ship cycle, for of a large scale product, of program management experience
- A proven track record of designing & shipping features in addition to handling project management aspects of a product release
- Capability to drive both UX, processes and platform level investments
- Strong English written & verbal communication skills
- Significant cross-group relationship management skills

The position is located in Tokyo Japan so you must be willing to live and work in a vibrant, sunny and safe metropolis overflowing with culture, opportunities and amazing food. Japanese fluency is not required but a plus. Travel to Redmond and other locations several times a year is required.


Working Location : Tokyo, Shinagawa


Microsoft is an equal opportunity employer and supports workforce diversity

]]>http://www.microsoft-careers.com/job/Tokyo-Program-Manager-II-Job/1505536/150553615055362012-06-15MicrosoftSoftware Engineering: General Managementfull-timeUSDstarting0BSTokyo, JPJob Category: Customer Service & Support
Location: Seattle, WA, US
Job ID: 794746-81203
Division: Server & Tools Business


The Engineering, Community and Online (ECO) team helps customers by improving the quality of Microsoft software and services and delivers an online self-help experience that dazzles customers. The ECO Site Management team is seeking a Site Manager to manage our new Support for Small Business (SSB) portal. This individual must be proactive and self-driven with strong work-ethic with a willingness to contribute to the overall ECO strategy. This Site Manager will be responsible for our English SSB sites globally, including the United States, United Kingdom, Australia and more.

As the ideal candidate you will be able to apply your website, analytics, and project management skills in a dynamic environment where you will help define program experiences for small business customers visiting the new Support for Small Business (SSB) portal. This customer segment is a new area of focus for ECO, and we are looking for a great team player with web analytics savvy who can help evolve the new portal into a favorite trusted site for small business customers.

The Microsoft SSB site enables small business customers to find self-help resources to fix a problem or learn about products and services, as well as get help from Microsoft. The SSB Support Site Manager is accountable for helping define customer workflows on the site, and figuring out the path of least resistance to get time- and price-sensitive small business customers the resources they need. These resources come from a variety of sources on the Ms.com domain.

As a site manager you will work closely with the portal Business lead, content managers, engineering, usability, and other stakeholders to deliver and maintain a web presence of world class quality and customer value. You will help translate dashboard data into meaningful customer experiences.

As site manager, you will use your vast web experience and skills to help drive the vision of the SSB portal in a way that reflects business goals and that provides our customers with the information they need. You will work closely with engineering to identify and implement features and content that improves the customer experience.

The ideal candidate will be customer focused, self-driven, a strong cross-group collaborator and will be comfortable managing multiple projects effectively,

Responsibilities include:

- Develop and manage online experiences targeted to customer needs, business goals, and technological capabilities
- Candidate must have excellent demonstrated skills in partnering with other organizations, groups and demonstrated ability to deliver results
- Define and drive SEO requirements in collaboration with SEO experts from within ECO
- Use web analytics to drive site improvements
- Lead a collaborative effort to determine and evolve a long-term global web content strategy for the SSB portal.
- Conduct user research in collaboration with ECO UX team and integrate results into planning and designs of the SSB portal
- Ensuring project execution methods are clearly defined, efficient, well-understood, aligned with the business and infrastructure
- Evangelizing plans and project execution methods across stakeholders, building affinity, and aligning partners to ensure holistic execution
- Work closely with content contributors to ensure ongoing relevant fresh content
- Be able to work across cultural differences and different time zones

Required Qualifications

- Familiarity with SEO, CSS, HTML, XML, and other Web-related technologies
- Five+ years of experience working in Web site publishing
- Fundamental understanding of online activities/sat drivers
- Demonstrated ability to forge constructive partnerships with internal and external customers/partners
- Exceptional influencing, negotiation, and consensus-building skills
- Demonstrated ability to think strategically, act tactically, and solve problems quickly with a minimum of direction
- Thrive in a highly collaborative online environment, and take initiative in that context
- High degree of oral, written, and presentation skills with high attention to detail
- BA/BS in Computer Science, Information Systems, Technical Communications, Journalism/English or related field

SS:CS
ECOJOBS



]]>http://www.microsoft-careers.com/job/Seattle-SITE-MANAGER-2-Job-WA-98101/1891126/189112618911262012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSeattle, WA, USJob Category: Sales
Location: Seattle, WA, US
Job ID: 759855-70358
Division: Sales

This Job is eligible for the following work arrangements :Part-Time

Product Advisor

Job Summary:
The Product Advisor is the ultimate provider of extensive product knowledge and sales support based upon each customer’s unique needs, both before and after the sale. Serve as a friendly and insightful primary point of contact for our customers. Deliver an amazing customer experience every time.

Summary of Essential Job Functions:
Acquire and maintain an elite level of product knowledge in all Microsoft retail products and service offerings.
Be the in-store example of the Microsoft vision of the long term customer relationship.
Provide customized solutions to ‘new’ purchasers that meet their needs and exceed their expectations.
Collaborate with corporate and field team members in the development of the necessary tools and programs that will lead to long-term relationships with elated customers.
Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
Engage, Educate, Excite, and Empower both customers and team members alike.
Smile, have fun, work hard and achieve success.
Performing Phone Activation
Completing sales transactions with POS

Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills.
Team player and ability to get along with others.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Minimum requirements:
Superior Customer Service skills.
2 years previous retail sales experience.
Passion for Microsoft products and technology.
Microsoft certifications are a plus.
Prior experience selling technology preferred.
Teaching or training experience is a plus.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store-ft; mstrt-store-pt





]]>http://www.microsoft-careers.com/job/Seattle-Product-Advisor-Job-WA-98101/1569141/156914115691412012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775143-67164
Division: Online Services Division

Title: Software Development Engineer II
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.
We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer I, Software Development Engineer II, and Software Development Lead. We build variant mobile search products for launching Windows Phone on Nokia smart phone in China market.

Roles & Responsibilities
Work at the mobile search product we build.
This is where the fun begins for code gurus like you. As a hands-on Software Development Engineer II, you'll make decisions about design and feature implementation, using your mastery of technical tools to make a product vision a reality. If you like to write code and design efficient data structures and algorithms to develop next-generation mobile search services, this is the position for you. As an SDE II, you'll bring products to life by working with Program Managers to ensure strong design and Software Development Engineers in Test to ensure quality through testing. Ultimately for the SDE II, it's your code that turns concepts into new technologies and services

Requirements:
Pursuing a BS/MS or PhD degree in Engineering, Computer Science or related field
3+ years of experience programming in C/C++/C#, Java and/or other computer programming languages preferred
Ability to derive creative and innovative solutions by thinking "outside the box"
Expertise in feature definition, design, and feasibility
Demonstrated skill in estimating development time

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-II-Search-Technology-Center-Asia-Beijing-Job/1514194/151419415141942012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 776448-68588
Division: Services & Support

Vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?
La Division Services de Microsoft a pour mission de favoriser l’adoption des technologies de l’éditeur dans le cadre de projets critiques des grandes entreprises clientes de Microsoft, de sécuriser le déploiement de ces technologies grâce à ses équipes de conseil et de support permettant d’adresser le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la mise en condition opérationnelle et le pilotage des applications ainsi développées.
Au-delà de ces actions orientées clients, l’entité Services interagit avec les équipes de développement en avance de phase pour des projets novateurs, et a posteriori pour remonter les feedbacks du terrain et besoins utilisateurs à intégrer dans les versions futures.

Dans le but de renforcer ses équipes et de pousuivre la croissance du business support, la Division Services recherche, un manager d’équipe de Responsables Techniques de compte .

Votre mission
En tant que Manager, votre objectif prioritaire est de diriger et de faire croître une practice de Responsables Techniques de Compte regroupée autour de l’offre Support « Premier » de Microsoft.

Plus précisément, vos principales responsabilités seront les suivantes :
- Conduire le développement de la practice et des offres associées avec la responsabilité d’atteindre les objectifs fixés par le responsable de la service line Premier
- Etre garant de la satisfaction globale et de la qualité de la relation client
- Gérer et optimiser le staffing de l’équipe
- Identifier les axes prioritaires de développement de l’équipe et s’assurer de la bonne réalisation du plan de formation
- Participer au recrutement des Responsables Techniques de Compte conformément au plan de développement de la pratice
- Assurer la coordination des actions - notamment autour de l’offre Premier et du business développement associé - avec les autres entités
- Evaluer la performance des collaborateurs et assurer les entretiens individuels
- S’assurer du respect des procédures opérationnelles.

Votre profil
De formation supérieure, vous justifiez d’un minimum de sept années d’expérience composée de savoir-faire en activité de support, consulting, management de projet dans des environnements de grandes entreprises.

Vous possédez de préférence les compétences techniques suivantes :

•Compétences en management d’équipe
•Compétences solides en gestion de projet
•Bonne vision stratégique de l’évolution de l’offre de Microsoft sur les domaines d’expertise du groupe
•Excellente maîtrise de l’expression écrite et orale
•Bonne maîtrise de l’Anglais

EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR

]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Responsable-d%E2%80%99Equipe-Services-HF-Job/1540270/154027015402702012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Services & Consulting
Location: , , US
Job ID: 777658-69115
Division: Services & Support

We are in search of SharePoint Architecture Consultants that can manage the complete lifecycle of large and complex projects, leveraging a passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

Candidates must have demonstrated the ability to engage in senior-level technology decision maker discussions related to agility and business value. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.

Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Certified Technology Specialist (MCTS) certification: preferred
Microsoft Certified Master: optional
Microsoft Certified Architect: optional
Microsoft MVP: optional
Has presented SharePoint relevant information at a conference, expo, etc.: preferred
Has delivered training around SharePoint: preferred
Has developed published works around SharePoint: preferred

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve in a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management.
Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.
SS:ES
777658

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1547507/154750715475072012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , US
People with passion...at Microsoft, they helped turned the potential of software into a reality that changed our world. Here’s your chance to be a part of what comes next.

We have over 70 career opportunities available in the US for marketing experts. Marketing presents our products and services to the world, and helps us build what the world needs. Across the company, our marketing teams are incorporating perspectives from different cultures, markets and demographics to identify market opportunities and to define products the world wants. And they’re using those insights to show people the most meaningful ways our products will make a difference to each and every one of them. Our Marketing disciplines include Marketing Communications, Marketing Sciences, Partner, Segment, & Audience Marketing, Product Management, and Product Marketing, among others. These highly strategic roles will help us grow the next generation of software to the Cloud and beyond!

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Seattle-Product-Marketing-and-Product-Management-WA-98101/964668/9646689646682012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WA

Grow Your Tech and Business Skills with an Industry Leader

Come to Microsoft and grow your professional network around the world through employees, partners and customers.

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114930/111493011149302012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Services & Consulting
Location: Zaventem, BE
Job ID: 774869-67016
Division: Services & Support

Microsoft Consulting Services
Microsoft Consulting Services help customers realize their full potential through the accelerated adoption and productive use of Microsoft technologies. Microsoft Consulting Services Belux is part of a global organization of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

Responsibilities
As a professional Application Development Consultant you will be joining a highly dynamic and experienced team of Microsoft specialists delivering the most challenging projects.
You will be part of an engagement team that delivers solutions to customers allowing them to maximize their investment in Microsoft technology and bring their level of productivity up to new levels.
Building upon solid IT project experience, MCS consultants assist our customers and partners in:
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- Understanding the relevant development, infrastructure and operations implications of the solution.

Furthermore, the consultant:
- Translates business requirements into technology requirements for inclusion in statements of work (SOW).
- Must be effective in fostering customer relationships.
- Continually develops consulting and technical skills based on accumulated experience. Applies knowledge gained from each project experience and execute future consulting engagements more effectively.
- Continually develops technical knowledge
- Plays an active role in technical communities and shares knowledge with the team


What are we asking?
The MCS Consultant must be proficient in solving business problems, applying Microsoft technology and frameworks and be capable of demonstrating proficiencies in application development issues.
- A minimum of 5 to 7 years of expertise in ICT, of which 3 years at a minimum in large environments delivering projects through the entire project lifecycle, while maintaining high customer satisfaction.
- Proven hands-on technical and functional knowledge in at least one of the following technologies: SQL Server, .Net building blocks, Windows Azure, Silverlight.
- The power to quickly absorb information on new technologies
- Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
- A technical substantial knowledge of Microsoft products and applications
- A vision on future developments in the enterprise market.
- A feeling for service and client expectations
- Excellent oral, written and presentational skills
- Positive, constructive minded and team player


What we will show
We offer you excellent opportunities to further develop your professional and personal talents, focusing on individual career development and learning. Because when you grow, we too will be prospering as an organization.
We offer you a challenging job amidst an enthusiastic team of professionals. Our pace is high, just like our ambitions. You will find plenty of room for own initiative, new ideas and growth. Each day, you will feel the dynamics of a global technological market leader, and you will be shaping the Belgian and Luxembourgian market.



]]>http://www.microsoft-careers.com/job/Zaventem-SQL-Consultant-Job/1508850/150885015088502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSZaventem, BEJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 776938-68534
Division: Server & Tools Business

Job Title: Software Development Engineer
Work Location: Beijing, China

Job Description:

What is the hottest technology in the world? Yes, it is embedded! We are coming into a fantastic era where computers are running everywhere for everything, at every moment in every day. If you crave for an exciting opportunity to be one of the pioneers who create the future this is the job for you!

The Embedded team in Asia Research & Development is looking for talented software developers to build the next generation of world class embedded device solutions. As a member of the Server & Tools Business division in China (STBC,) you will be extending the value of Windows and the full potential of the Cloud to the world of Specialized Devices. You will touch the most advanced technologies, and to design software which will impact the world. This is a wonderful place to unleash your potentials, come and join us!

Responsibilities
As a software developer, your responsibilities will include:
Actively execute tasks on a given project, from development to release, including design, implementation, unit testing, etc
Maintain current products and fix issues
Actively communicate and closely collaborate with other team members
Actively work cross group with partners and peer teams
Actively participate and contribute to the consistent improvement of process, working style, etc

Requirements
Solid software design and programming skills
Solid knowledge and skills in C++/C#
Solid knowledge in Computer Science, includes but not limited to data structure, algorithm, etc
Smart and strong problem solving skills
Ability and willingness to rapidly learn and work independently
Experience and ability to act as a good team player, good communication skill
Good written and oral English skill
A degree in CS or equivalent is required
5+ years of related software development experience is required

Any experience in following categories is a plus:
Knowledge and experience in OS internals
Knowledge and experience in Windows low level development & debugging
Working and successfully delivering products with remote teams


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-STBWEB-BJ-Job/1540302/154030215403022012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: , , US
Job ID: 762403-46868
Division: Services & Support


Microsoft Consulting Services is looking for a Consultant to engage with our enterprise customers with a responsibility for delivering messaging solutions using Microsoft Exchange to support a strategic set of Enterprise customers.

The ideal candidate should have at least 3-5 years of experience with Exchange solutions, with knowledge of other Microsoft technologies a plus. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced messaging architecture skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Expert level knowledge required in assisting customers in architecting, planning, testing and deploying Exchange and unified communications solutions including the following:

Messaging Solutions:
Exchange Server 2010 , Large scale server designs including High Availability using Clustering and Storage Area Networks (SAN)
Disaster Recovery planning/designs using replication techniques
Server consolidation including client to server network bandwidth planning
Client Access designs for various scenarios including: Outlook, Outlook Web App (OWA), Exchange Active Sync (EAS), POP/IMAP
Exchange Unified Messaging
Migrations/upgrade from previous versions of Microsoft Exchange Server (2007, 2003, 2000 and 5.5)
Migration from legacy mail systems including: Lotus Notes/Domino, Groupwise, SMTP POP/IMAP solutions and others

Unified Communication Solutions:
Office Communications Server
Large scale designs for IM & Presence
Web, Audio/Video Conferencing
Edge including PIC, Federation and Access Edge
OCS Enterprise Voice

General IT Infrastructure experience:
Dependent services such as Active Directory, Name Resolution (DNS), etc.
Multi-national customers
Industry Operational practices such as MOF and ITIL
PBX integration/interface
Extranet access including Web Publishing with ISA or similar devices
Journaling/Archiving
IT Project scoping and estimating
IT Project lead or project management

Additional candidate qualifications would be helpful such as:

Experience with Third Party solutions that integrate with Exchange/OCS for items such as Anti-Virus, Anti-SPAM, Archiving, and Compliancy, etc…
Design and deployment experience with Monitoring solutions such as Microsoft System Center Operations Manager


The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 7-10 years relevant work experience including expertise in enterprise architecture and distributed messaging system implementation.

This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.

In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through
appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other
internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise
Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing
accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level
relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal
communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.

This position requires self motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.

This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required is estimated to be 75%.

This position is located in the East Region.
SS:ES

]]>http://www.microsoft-careers.com/job/Consultant-Job/1374157/137415713741572012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: , , US
Job ID: 753774-65365
Division: Retail Stores

Your enthusiasm is contagious.

So is your passion for great technology. Why not bring them to a new kind of workplace where you can really make your mark? If you love to share your excitement, engage with people, and empower them to explore all the ways Microsoft technology can make a difference in their lives, we should get to know one another.
The Store Leader will create a welcoming retail store environment focused on delivering world class customer service, increasing brand awareness, and showcasing a high performance team.


Summary of Essential Job Functions:

- Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team

- Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations

- Foster a continuous learning environment that delivers the most knowledgeable and skilled team in retail

- Provide recognition and feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually

- Execute, recommend, and drive merchandising initiatives in a consistently timely manner

- Identify and analyze current customer buying trends while anticipating future needs and preferences as well as providing related communications to the appropriate teams

- Increase sales through effective execution and team support of Microsoft retail strategies

- Oversee and regularly monitor staffing levels, scheduling, and payroll

- Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.

- Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.

- Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.

- Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.

- Smile, have fun, work hard and achieve success.


Minimum Requirements:

- 5 Years Retail Leadership. College Degree Preferred.


Skills/Abilities required:

- Lifting (loading and unloading all those great products and carrying purchases out for our customers will be required!

- Strong analytical, communication, and organizational skills

- High level of attention to detail

- Ability to remain positive, lead, and embrace change

- Thrive in a fast paced, dynamic, public facing environment


Lifting (loading and unloading all those great products and carrying purchases out for our customers will be required!)
At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, we continue to expand our efforts to understand, value, and incorporate differences as we help others realize their potential.


Here at Microsoft, we’re looking for high-energy people just like you to create an exciting retail experience unlike any other. Why not apply today?


mstrt-store-sm

J2W:MONUS1


]]>http://www.microsoft-careers.com/job/Store-Manager-%28MS-Store%29-Job/1481632/148163214816322012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 765750-66125
Division: Services & Support


We are looking for only the very best .NET Developer Consultants to join our elite team, to take responsibility for guiding customers in the architecture, design and implementation of .NET applications leveraging Microsoft Development tools and technologies. Microsoft is seeking individuals who exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments, to create a compelling image of Microsoft and its products for our customers.

Microsoft Consulting Services (MCS) Consultants have to be the most innovative and creative professionals in the business - our customers demand it - with the deepest technical skills gained through hands-on experience on enterprise scale applications and systems. And while our team has proven experience and expertise across the breadth of Microsoft technologies, each member represents a Point of Excellence in his/her own unique technical area of specialism.

We are actively seeking a Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET and need skilled developers capable of furthering our growth in this space.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution. The role requires a good knowledge of the .NET framework and the ability to develop a solution by mapping a customer business problem to an end-to-end technology solution. Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

Strong understanding and experience with the .NET 4.0 including WPF/Silverlight, WCF and WF
Experience developing Web Applications using jQuery, ASP.NET MVC, and HTML5
Understanding of Internet Information Server (IIS) and Windows Server AppFabric
Advanced debugging skills. Ability to debug system-wide technical problems in unfamiliar areas.
Experience with Azure and Cloud Computing is desirable
Experience using Team Foundation Server (TFS) as part of an Application Lifecycle Management (ALM) process is desirable

Experience developing Microsoft Office based solutions.
Experience developing database applications using SQL Server.
Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
Ability to diagnose and correct performance problems.
Ability to make technical and business tradeoffs for a solution

Excellent oral and written communications skills.
Ability to engage in executive and senior-level technology discussions.
Strong understanding of Team Foundation Server or other source control mechanisms

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management. We are looking for experienced individuals located in Redmond/Bellevue area to be a part of this exciting team. Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 75% as is demanded by the needs of our customers and our business.
SS:ES
765750

]]>http://www.microsoft-careers.com/job/Consultant-_NET-Job/1493685/149368514936852012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: , , US
Job ID: 774022-66547
Division: Sales


One of Microsoft’s largest industry sectors is looking for highly motivated and experienced Industry Market Development Manager with deep experience in the Process industry.

The Industry Market Development Manager (IMDM) plays a crucial role in connecting the value and content of Microsoft’s Manufacturing Partners to both the internal MSUS sales force as well as to Microsoft’s customer base. The core focus of the Manufacturing & Resources (M&R) team is to drive the sales and adoption of Microsoft Technology and Partner Solutions across Microsoft’s customer base. This is accomplished through direct interaction with Microsoft’s Manufacturing Partners, internal Account Team Units (ATU) and Specialty Team Units (STU) and other field based resources. The success of day to day collaboration with ATU’s, STU’s and Partners, and ultimately, the revenue generated through the sale of Solution Areas will be key metrics for the IMDM. Additionally, IMDM’s play a crucial role in defining, developing, prioritizing, and ultimately executing key sales strategies for the M&R team.

Job Responsibilities:

The IMDM will be a member of the US M&R Industry team covering M&R accounts in the Mid-Atlantic District. The IMDM will be responsible for packaging, presenting and selling partner based M&R Solution Areas. Additional responsibilities will include:

- Build customer satisfaction;
- Drive relationships with Line Of Business Executives in accounts;
- Spend majority of time with Partners and Customers. From a partner perspective, this includes ISVs and system integrators;
- Achieve M&R District Revenue target through the development and execution of an annual business plan within specific Solution Areas;
- Develop close Partner relationships at your accounts and insure desired attach rate;
- Deliver case studies that can be publicly referenced that demonstrate competitive differentiation and/or business value;
- Maintain a pipeline of active Solution Area opportunities;
- Participate and Educate US Field Sales at internal events;
- Proactively build community between peers, Field Sales pure and Field Sales mixed ATU community;
- Demonstrate Industry Credibility through presentations at industry Events/Associations;
- Demonstrate thought leadership and execution sharing for the industry in MSUS;
- Build and manage a monthly pipeline in order to achieve revenue targets;
- Execute on Account/Territory process;
- Maintain accuracy of assigned GSX, Opportunity Management, and Relationship Management data;
- Managing the Rhythm of Business (ROB) that ensures effective collaboration with all constituencies including field sales (e.g. account team units, solutions team units), services, business and marketing organization, business groups (product and marketing), as well as partners (partner alliance managers, field sales managers).
- Provide support and active involvement in Field Sales Industry Unit strategy planning for your IPSS specialty.

Requirements and Skills/Qualifications:

A. The ideal candidate will have 10+ years of proven success in selling and implementing technology solutions to the industry.
B. The successful candidate will also possess strong organizational, executive communication, project management, negotiation, and problem solving skills.
C. He/she must display a strong understanding of enterprise corporate sales needs and the application of the Microsoft sales process.
D. Skills required include: Excellent executive communication skills; deep ISV application knowledge; proficiency in value/solution selling methodologies, competitive product and solution knowledge; business development/technical consulting experience a plus; strong writing and presentation skills; ability to direct the efforts of cross-functional teams.

Additional Information:

A BA/BS is required along with a proven track record of success. Ideally, the candidate holds a masters degree in Engineering or Business.

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Industry-Market-Development-Manager-Job/1500402/150040215004022012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Morocco - Non Location Specific, MA
Job ID: 757322-72544
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.
We are currently recruiting for the Platforms area - System Centre Technical Support Engineers. Junior and Senior Specialists, depending on the level of technical expertise and experience, are invited to apply.
Contract: Outsourced Employment Contract
Start date: ASAP
Location: Bucharest

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
Attend triage meetings with local or remote engineers to share knowledge and efficiently develop customer solutions;
Develop and deliver internal and customer or others (eg: students) technical trainings/workshops in specialty areas;
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event)
Work with local marketing people for product feedback, new product launches.

REQUIREMENTS:
Degree or adequate practical background (2-8 years)
Experience with computer server and system center (System Management Server - SMS/ System Center Configuration Manager - SCCM and/or Microsoft Operation Manager - MOM, System Center Operation Manager - SCOM) software and technologies;
Basic knowledge of SQL database administration and implementation
Knowledge of Microsoft Active Directory, WSUS, scripting, networking (traces), WMI
Strong working knowledge of English and French (verbal and written) it’s a must;
Excellent communication and customer oriented skills;
Must be able to demonstrate strong, methodical problem-solving skills;
Able to work with remote colleagues and customers in EMEA;
Willingness to improve technical skills and language skills .


JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Life insurance and medical program
Sport benefits
Lunch vouchers
Mobile phone and laptop
Competitive salary package


Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/System-Centre-Tech-Eng-French-Job/1667288/166728816672882012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMorocco - Non Location Specific, MAJob Category: Customer Service & Support
Location: , , US
Job ID: 783778-74150
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
Standard Job Title: Support Escalation Engineer
Locations: Las Colinas, TX, Charlotte, NC or Issaquah, WA

Title: Unified Communication Support Escalation Engineer

Are you ready for the Next Generation? Be on the cutting edge of Microsoft technologies by joining our Enterprise Unified Communications Support team! Learn the nuts and bolts of our revolutionary new enterprise communications and collaboration product - Microsoft Lync and Exchange Unified Messaging Services. Imagine having the resources to influence tomorrow’s reality today, and having fun while you do it. That’s Microsoft. Right now, we’re looking for people who think big and dream big - people a lot like you. If you’re ready to discover just how far your talents can take you, read on…

The Opportunity
Work in a team environment at one of our US global escalation sites to enable Lync engineers and architects to maximize the usefulness or our products, including Office Communications Server, managing PBX systems, Call Center systems, VoIP solutions, and Unified Messaging on Microsoft Exchange. Our product support teams are structured by product category, so that every customer has access to highly focused assistance and expertise. Support Escalation Engineers may also be required to support the Cloud offering equivalents of Lync and UM and work with several peer support groups as well as the backend operations team to assist in resolving customer issues.
Those who work in the Unified Communications organization are passionate about technology and helping others. They must be highly observant and skilled in detection in order to resolve issues. This requires empathy, outstanding logic skills, the ability to think differently than the crowd, and a genuine desire to help people do their best. Successful candidates should also be able to manage a diverse number of work items from different customers and be able to prioritize and multitask effectively throughout the working day. Some on-call and weekend or late night shift responsibilities may be required on occasion.
Product support offers many opportunities for specialization and advancement, and support engineers receive world-class training in order to stay on top of emerging technologies. Team members have the freedom to pursue the types of products that interest them most or pursue training in new products at any time to expand their skills and advance their careers.

Responsibilities:
Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills.
#Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely.
#Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product lines.
#Acquire & coordinate resources from other groups as needed to resolve customer issues.
#Represent Microsoft professionally in occasional customer facing on-site engagements.
#Act as technical lead, mentor, and role model on a team of engineers; provide direction to others, review solutions and articles, etc. Mentor new Support Engineers.
#Develop and deliver technical training to other engineers.
#Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.
#Report software bugs and customer suggestions.
#Write complex technical articles and sample programs for knowledge base.
#Assist with selection of new team members.
#May act as technical focal point in cooperative relationships with other companies.

Qualifications:

Required:
#Working knowledge of the integration of LYNC Server, Office Communications Server (OCS), and Exchange Unified Messaging (UM) into existing PBX/Gateway integration. Examples of PBX/Gateways listed at http://technet.microsoft.com/UCOIP ).
#Understanding of Enterprise Voice and PBX integration. Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to VoIP and Unified Communications.
#Strong Network and VoIP experience with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
#Hands on experience in VoIP Unified Communications such as Cisco Call Manager, Siemens OpenScape, IBM Sametime and Microsoft OCS
#Good Work Experience and understanding of various Codecs (G.711, G.723, G.729 etc) and VoIP technology in general.
#Strong knowledge of VoIP gateways like Routers, Gateways, and IP PBXs.
#Monitoring and troubleshooting experience of VoIP networks
#Knowledge of VoIP Soft switches, Media gateways, Media gateway controllers Session border controllers.
#Initiative to develop expertise on new technologies beyond classroom training provided.
#Candidates with strong and lengthy experience in a networking support environment (preferably Windows Server but not limited to) for 3 years or more will be consider even when the above qualifications may not all be present.

Recommended:
#Worked for a Gateway/PBX Vendor, VoIP Provider, ISP, or hosting company preferred.
#Strong knowledge of LINUX, VoIP, Scripting, PSTN converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video web conferencing, network monitoring, diagnosis, private line and multi-site MPLS connections.
#The ideal candidate will have a four year degree in C.S. or E.E. and a minimum of three years product support experience or the equivalent in work experience.
#Prior knowledge of the products to be supported, and other networking products and/or networking operating systems, is required. Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment. Programming and debugging skills are a plus but not required. The ability to read and analyze network traces is ideal. Full Microsoft certifications for the products we support is required within one year of employment.

Ability to meet customer security screening requirements is required for this role. Customer requirements may include additional personnel screening such as, but not limited to: specialized agency background checks (either national or local which may include fingerprinting). All employees hired into roles supporting Cloud Offerings will also be required to pass Microsoft background checks every two years.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS
SS:CTS

]]>http://www.microsoft-careers.com/job/Support-Escalation-Engineer-Job/1722575/172257517225752012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 786272-74962
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience architect to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery , review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses an Enterprise CRM background and business solutions experience. The CRM Solution Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical and business excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Oracle CRM or Salesforce.com,). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industries is a must.

The Center of Excellence Solution Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As a member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed. The ideal candidate will have:
- Deep Know-How and proven record of applying CRM in one or more industries ie. Telecommunication, Retail, Financial Services, Public Sector etc.
- Sound Business & Technical Knowledge of integrating CRM with the other third party systems ie. ERP, Billing and etc.
- Proven experience of Enterprise Architecture in a complex system.
- Proven experience of Enterprise Architecture in complex heterogeneous environments
- Proven experience in presales activities including responding to any type of RFXs, Proof of Concepts, Demo , Presentations and positioning in front of C-Level Executives
- Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized tools, solutions or ISV whether they be Microsoft partners or competitors.
- Knowledge of full application life cycle design tools and methodologies such as Sure Step, SDM and Agile.
- Exceptionally demonstrated consulting skills.
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of an application delivery project.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ year’s relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE this position should be based in most of our major Microsoft offices across EMEA, however we do not provide relocation or sponsorship. Some locations may be preferred due to customer engagements.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Snr-Architect-Job/1742550/174255017425502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Customer Service & Support
Location: Seattle, WA, US
Job ID: 792875-80074
Division: Advertising & Online


General Description
The Advertising Support team within the $3B Microsoft Advertising business is looking for a talented Senior Technical Support Engineer (TSE) who understands the meaning of world-class customer service and support! As a TSE, you will provide advanced technical support for Microsoft and Yahoo! online advertising sales teams across the globe. The primary focus will be on supporting paid search results that appear on Bing and other web properties such as Yahoo! and MSN. The Advertising Support team plays a critical role in supporting the Yahoo! and Microsoft Search Alliance which is a major initiative between our companies to create a competitive choice in search for advertisers and consumers. Being a TSE is a unique role that requires a blend of business savvy and deep technical skills - you will need to work closely with the advertising sales teams to understand advertiser issues and perform advanced technical troubleshooting. You will need to partner with our ad platform development team in cases where solving the advertiser problem requires a code change. You will be joining a team that is focused on results, works together to solve problems, and is committed to developing people.

The Microsoft Advertising Support team is focused on service recovery: we handle technical escalations from Microsoft Advertising sales teams and perform deep troubleshooting on advertising products and platforms. We are a global team comprised of 40+ talented Microsoft employees located in Seattle, Dublin, and Singapore.

Primary Responsibilities:
- Troubleshoot online content, publishing systems, APIs and related advertising tools
- Serve as a second tier troubleshooter and escalation point for advertising issues
- Work with sales teams and internal partners to gather escalation information and customer/business impact
- Communicate high priority escalations with business and development teams for accurate triage and response
- Composing timely world-wide correspondence or alerts to sales teams and internal partners as appropriate
- Create process or troubleshooting documentation in the support knowledge base
- Work with advertisers, agencies, and tool providers to integrate their advertising tools with adCenter and pubCenter APIs
- Coordinate with team members to manage daily team workload
- Create and run advanced SQL queries as part of troubleshooting
- Help foster innovation in tools and processes to make the team more effective and efficient

Education and Experience
- A BS/MS in Computer Science, Engineering or related technical discipline preferred
- 6+ years relevant experience, including work with web technologies like ASP, HTML and IIS
- Online industry experience strongly preferred
- Paid search experience preferred
- 4+ years using SQL required - must demonstrate ability to manipulate data rapidly, use complex joins, stored procedure and TSQL etc.
- Experience of parsing log files
- Experience working with sales teams or web based application end users is also desired
- Experience of working with remote/virtual teams
- English language skills including strong written communication skills required
- Occasional night and weekend on-call work is required
- Travel up to 10% may be required
Sales:CO

]]>http://www.microsoft-careers.com/job/Seattle-SR-TECHNICAL-SUPPORT-ENGINEER-Job-WA-98101/1853072/185307218530722012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSeattle, WA, USJob Category: Operations
Location: Seattle, WA, US
Job ID: 790431-78174
Division: Advertising & Online


Are you an experienced program manager who loves to drive platform and process strategy to support new services and bring new products to market? Do you have a passion for defining and executing global, scalable operational processes? Would you like to shape the Microsoft online advertising services that will enable Microsoft Advertising to reach its global advertising revenue goal this year and help improve the quality of advertising results for Advertisers or Search users on Bing and Yahoo?

The Microsoft Advertising Traffic Quality Operations team is looking for an experienced Program Manager to help shape the strategic future of how Microsoft Adverting manages risk across its search network. The primary mission of this role will be to manage the steady state of our Yahoo partners after they have migrated onto the Microsoft platforms. This will include defining, scoping, prioritizing and managing key milestones as new markets are brought onto the Microsoft adCenter platform.

The primary mission of this role will be to manage the overall relationship between the Traffic Quality team and our regional Yahoo partners after they have been migrated to the adCenter platform. This will include defining, scoping, prioritizing and managing key issues and requests from Yahoo and driving them to resolution. Additionally, the position will be responsible for managing and coordinating the operations of our Yahoo steady state interactions, including driving regular operational meetings, defining and reporting on operating metrics and driving key tasks and initiatives that are identified by Yahoo and approved by Traffic Quality.

To meet this end, this position will partner closely with policy and operational owners, product management, service and operations teams, platform program managers, various business owners, and internal Traffic Quality team members to:
Manage, track and escalate the resolution of key issues and tasks identified by our Yahoo partners
Define and measure KPIs and critical metrics for the overall performance of the Yahoo steady state initiatives
Project Manage medium-scale projects identified by Traffic Quality leadership
Optimize service models for scale, efficiency, and quality.
Leverage various methodologies (6 Sigma, SCRUM, Agile…) to design and implement innovative, customer-driven service designs in the Traffic Quality operational environments.

Core Competencies
Execution (Ability to link strategy, people and operations).
Process Design and Optimization
Business Management (KPIs, Operational Management)
Organizational Agility & Cross Team Collaboration
Customer Focus
Communication (Oral and written)
Problem Solving & Drive for Results
Teamwork and integrity
Dealing with ambiguity

Required Qualifications - The key candidate will possess the following qualifications.
Experience in Sales and Service Operations, Sales Support, and Product Development in a publisher or technology company.
A demonstrated ability to manage large projects involving multiple stakeholders globally.
A proven ability to articulate a project's vision and benefits, providing a solid rationale to a multitude of partners.
Experience coordinating with technology teams, marketing, human resources, finance, and other partnering functions.
Demonstrated track record of exceeding established goals on a consistent basis.
Ability to quickly grasp and understand business or technical specifications, problems and concepts.
Outstanding attention to detail combined with an ability to see the big picture.
Digital advertising and technology industry experience preferred

Education and Experience
College degree required; MBA preferred.
Consulting experience preferred; but not required
3-6+ years relevant experience.

CO:Mkg

]]>http://www.microsoft-careers.com/job/Seattle-Traffic-Quality-Operations-PM-Job-WA-98101/1804788/180478818047882012-06-15MicrosoftOperationsfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Program Management
Location: Seattle, WA, US
Job ID: 787094-75642
Division: Windows Phone Division


Are you passionate about mobile? Windows Phone is delivering a powerful platform which delights end users with a fresh look at smart phone OS design. Come be a part of the Windows Phone Partner Engineering team working with our most important Mobile Operator partners! Own the engineering relationships with MO’s necessary to deliver high quality Windows Phone devices and updates to end users. If you enjoy working with a large number of stakeholders, are a self-starter, can handle ambiguity and competing priorities and consider collaboration a forte then this is your place to shine!

As a Partner Technology Manager you will be responsible for commercializing Windows Phone with your assigned mobile operator. This end-to-end management of the partnership begins at project initiation and continues through commercialization and beyond to integration of the Windows Phone services offers, launch, and post-launch relationship management that requires strong collaboration with internal product groups, business development, program management, engineering, operations, sales and customer support colleagues across Microsoft. You will also manage select projects aimed at systematic process and tools improvements needed to manage our overall delivery to partners and through the technical field.

You will be the voice of the partner to the engineering and product teams within Windows Phone. You will provide timely, influential, and cost effective pre- and post-integration service delivery management that enables easy partner engagements and productive outcomes that facilitate faster device approval schedules and service implementations, create stakeholder trust, enable improved partner satisfaction, and deliver better business results.

The ideal candidate will have demonstrated experience working with Mobile Operators and working knowledge of the mobile phone industry and ecosystem. In addition, candidates must be able to marry their strong technical understanding of the mobile space, with a disciplined approach to project management and communication, and strong analytical skills that allow for process analysis and improvement.

General Qualifications, Education and Experience:

B.S. or equivalent degree in computer science or related field, MBA is a plus

8+ years of proven experience in the Wireless/Mobile industry in a similar or equivalent role

Demonstrated ability to work with and communicate effectively with partner and internal stakeholders at all levels of the organization and the collaboration skills to build lasting relationships

Previous Partner Management experience in an Implementation, Systems Integration, or field role. Keen understanding of the issues inherent to managing the end-to-end partner lifecycle

Demonstrated success in external partner negotiation and consensus building skills

Excellent verbal and written communication skills required

Deep understanding of mobile technologies and inherent challenges of working with Mobile Operators

Deliver partner integration projects through a mature project management framework.

Position based in Redmond, WA with some international travel required

WPEJOBS; WPEC
tri.CXE
WPD.WPE.MB

]]>http://www.microsoft-careers.com/job/Seattle-Program-Manager%2C-Senior-Windows-Phone-%28787094%29-Job-WA-98101/1754788/175478817547882012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSSeattle, WA, USJob Category: Customer Service & Support
Location: Seattle, WA, US
Job ID: 782475-72833
Division: Advertising & Online


Want to work on investigations that are ultra- challenging within online advertising, the business area that is currently taking center stage at Microsoft? Interested in working on initiatives that allow for creativity and room for growth? Are you an expert in statistical analysis, data mining, and online fraud? Can you think like a hacker to find their trails through the data and translate what you find into creative solutions to stop them in their tracks? Are you a strong believer in using data to drive the best business decisions? Are you passionate about your work and believe you can make a difference across a larger team? This may be the role for you!

Microsoft Advertising is looking for a highly motivated Traffic Quality Forensic Engineer, who understands the meaning of teamwork has a passion for data mining and understands how to manipulate large data sets. As a TQFE, you will be part of a core team focused on highly technical and complex investigations of potentially deceptive and fraudulent traffic across Microsoft’s various advertising properties and networks.

The ideal candidate will enjoy solving complex technical issues, data mining, using statistical analysis, looking for questionable code characteristics (primarily web code), and have a knack for identifying trends and patterns in large data sets. As part of your job, you will partner with Microsoft’s product groups in Advertising and Bing to resolve and prevent issues, educate partner teams, and improve defenses to protect against product abuse and emerging threats. You will also represent your team on functional project groups and will be expected to collect, analyze and trend data points as well as influence action plans to improve our advertising platform performance.


Responsibilities:

Analyze very large data sets spanning advertisers & publishers traffic to interpret patterns and distributions for such attributes as clicks, impressions, page views, and revenue. Provide strong analysis so you can document findings, conclusions, and make systems recommendations to identify and mitigate abuse within our advertising platform.
Develop algorithms, tools, and techniques to efficiently investigate or shape invalid advertising traffic within search, mobile, and display advertising markets.
Use statistical techniques to design models/framework that detect fraud and other traffic pattern risks. Iteratively test, refine, and improve these models or framework.
Serve as an escalation point for all traffic quality issues, from other support & services teams, Traffic Quality Engineers, and Forensic Analysts to gather issue information, assess business impact and resolve issues, escalating to product groups as needed for fixing or improving the product.
Creating traffic investigation post-mortem and resolution documentation for issues with large impacts within the advertising platform. Composing timely worldwide correspondence, presentations or other materials to partners or customers as appropriate.
Understanding partners’ business processes and recommends data attributes that can contribute to identifying risk and possible fraud.
Collaborates with relevant team members, developers, and Program Managers to ensure rules or algorithms are in alignment with business needs. Creating processes or policy documentation in alignment with the business needs.
Helping to foster innovation in tools design for identifying anomalous or fraudulent pattern recognition within traffic. Submitting feature requests for future tool releases with the goal of providing differentiated services and preparing for emerging trends in fraud.
Partnering closely with Traffic Quality and AdCenter development teams to identify bugs in the tool set and providing supporting analysis/ impact information to product groups
Developing and delivering internal technical trainings to improve team readiness
Gain intelligence and expertise in the area of traffic quality for advertisers and publisher by actively participating in conferences/forums and industry events for Search, Advertising, Malware, Data Mining, Analytics and/or Traffic Quality.


REQUIREMENTS

Bachelors in Computer Science, Statistics, or related field required. Master’s degree in Computer Science, Data Mining, Statistics, Operations Research, or Machine Learning desired. Minimum of 3-5 years of related work experience required.

2-3+ years working in security and/or web forensics, preferably with organic or paid search technologies, web analytics tools or development, ecommerce, publishing network, and/or online advertising environment.

Additionally, the candidate must demonstrate high energy/creativity, a passion for analyzing highly complex data sets, strong communication and project management skills, strong debugging skills, an entrepreneurial spirit, a relentless customer-focus, a practical understanding of quantitative methods, and superb attention to detail.

C#, ASP, .NET languages, JavaScript, PHP, ASP, Perl, HTML, Flash, Data Warehouse and understanding of XML data structures are a plus. Design and development skills/experience with SQL. 2+ years relevant experience with web server administration. Black/White Hat experience preferred.

Extensive knowledge and experience in at least two of the following areas: data mining, web mining, machine learning, statistics, business intelligence/customer intelligence, user modeling, information retrieval, databases, data warehousing, OLAP, data processing (ETL), e-metrics/measurement, parallel and distributed computation (two or more areas are preferred). Strong theory/algorithm background and very good understanding on how to apply advanced knowledge to solve real problems.
They should also be flexible enough to jump in and act as a team-member, taking immediate ownership of unanticipated fraud/traffic quality scenarios, and responding to ad hoc investigation requests. To that end, the candidate must be comfortable writing SQL queries, stored procedures and triggers.

Functional understanding of different types of malware, adware, viruses, replication methods, indicators, and potential effects.

Candidates must be able to pass a background and technical examination.

CO:Mkg

J2W:DIC1

RSA:Event

]]>http://www.microsoft-careers.com/job/Seattle-TQ-FORENSIC-ENGINEER-Job-WA-98101/1672414/167241416724142012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSeattle, WA, USJob Category: Sales
Location: Seattle, WA, US
Job ID: 794963-81484
Division: Retail Stores


Assistant Store Manager
The Assistant Store Manager is part of the management team that will be responsible for the overall daily operations of the total store while creating an amazing employee and customer experience. In addition, in the absence of the store manager, the Assistant Manager has complete accountability for store operations and management.
Summary of Essential Job Functions:
Inspire and lead a diverse, high energy, genuinely friendly, customer-centric team.
Direct and allocate work of employees to meet customer needs and to enhance the Microsoft Retail experience. Recognize and make adjustments throughout the workday as required.
Build and establish amazing relationships with employees, customers, vendors/suppliers, Corporate partners, and community organizations.
Coaching and managing a great team of customer associates 50% or more of your time, including managing 10-15 direct reports (depending on store size).
Foster a continuous learning environment through ongoing formal and informal employee training that delivers the most knowledgeable and skilled team in retail.
Provide recognition and critical feedback, development and growth opportunities focused on producing the next team of leaders and reducing turnover to below 20% annually.
Exercise independent judgment and discretion in carrying out all managerial duties.
Recommend, execute, and complete merchandising initiatives in a consistently timely manner.
Analyze and indentify current customer buying trends while strategizing to meet anticipated future needs and preferences as well as providing related strategy recommendations to the Store Manager and appropriate Corporate teams.
Increase sales through strategy development designed for local customer needs, balancing with the effective execution and team support of overall Microsoft retail strategies.
Determine, set, and regularly monitor staffing levels, scheduling, and payroll.
Maintain a safe working environment and protect company assets including people, merchandise, facilities, and money.
Ensure proper cash handling, merchandising, and inventory control policies and procedures are precisely communicated and followed.
Recruit, interview, hire, train and develop employees while achieving all employment-related compliance requirements.
Assess employee progress and provide continuous performance feedback both formally and informally.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard and achieve success.
Minimum requirements:
A minimum of three years in retail management, preferably in a consumer electronics and/or high-end retail environment.
College Degree Preferred
Demonstrated performance leading a strong team focused on excellence in service and sales
Additional Skills and Abilities required:
Strong analytical, communication, and organizational skills
High level of attention to detail
Ability to remain positive, lead, and embrace change
Thrive in a fast paced, dynamic, public facing environment
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. mstrt-store

]]>http://www.microsoft-careers.com/job/Seattle-Assistant-Store-Manager-Job-WA-98101/1897213/189721318972132012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeattle, WA, US

New Year, New Job.

Looking for a change?

We have hundreds of jobs available in the US for software development engineers, whether you have a few years of experience, are at a more senior level in your career, or are in a leadership role. Of course software engineering is a big part of what Microsoft’s all about. Our software engineering profession is a collection of disciplines responsible for designing, developing, and delivering our products. Our software engineers thrive on thinking unconventionally, using their different backgrounds, perspectives and ideas to come up with ground-breaking ways to simplify people’s jobs and lives through ever-advancing technologies. Work here and you’re on top of the technology world, collaborating with brilliant people on projects with the potential for a lasting legacy. Developers (Software Development Engineers – SDEs) write the code—C, C++, C#, and other programming languages—that turns concepts into new technologies and services. Our engineers are experts in feature design and feasibility, who collaborate with program managers and test engineers to define features and ensure quality. Our Senior, Lead & Principal Software Development Engineers provide technical excellence and leadership.

We would like to invite you to explore these jobs and if you decide that you are interested in being considered click the title of the job, and then click the “apply now” button to be guided through the job application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest jobs that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

Click Here. We would love to hear from you!

]]>http://www.microsoft-careers.com/job/Seattle-Software-Developer-Jobs-WA-98101/1114934/111493411149342012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Program Management
Location: Shanghai, CN
Job ID: 779829-70787
Division: Operations


Senior Program Manager - Asia OEM Supply Chain (AR)


Background:
Microsoft OEM Operations is responsible for end-to-end delivery and support of genuine licensable software to our OEM customers around the globe. This is a group that supports close to $20 billion USD in annual revenue and have direct impact on how customer partner experience is defined across the entire Microsoft OEM partner eco-system, from major PC makers to distributors to system builders.

Overall Responsibility:
The Senior Program Manager - Asia OEM Supply Chain will be a key member of the Asia Regional supply chain team based in Shanghai, China. He/She will report to the OEM Supply Chain Director - Asia and play a crucial role in managing the performance and execution levels of Microsoft’s outsourced software fulfillment vendors across Asia Pacific, run (technical) projects and programs, lead the Asia Pacific and Japan (APJ) OEM subsidiary’s Sales & Operations Planning efforts, and driving Inventory Management and reduction efforts for key materials into the region.

This involves: Acting as the focal point for a particular domain within APJ Supply Chain - acting as a thought leader, a team lead for respective domain including providing mentoring and guidance to lower level employees, driving our requirements and ensuring they will be prioritized in the various developments, understanding the cultural and execution differences in American business vs. Asia business, and having a track record of delivering operational excellence, kaizens, and others.

Responsibilities include:
Analysis and Planning: Develop and report performance metrics, root cause analysis, executive update, forecasting, budgeting and analysis to identify potential opportunities.

Customer Engagement: Work with all levels of management, meet with customers to improve overall supply chain performance; seek feedback with the goal of providing world class performance.

Vendor Management: Directly responsible for 3PL performance, process definition, statement of work, 3PL measurement, process improvement, inventory management, tactical priority setting, compliance assessment and management meetings, developing capabilities and scaling their infrastructure to support digital delivery of software.

Process Execution: Responsible for day-to-day planning and execution for all facets of operations; continuously works with 3PL to improve processes and controls; provides operational visibility and reporting; works as single point of contact for all internal customers on issue resolution.

Management & Execution of Projects: With close collaboration across business stakeholders, operations teams, IT and WW counterparts by applying standard project methodologies. Formalizing & leading project teams as well as leading the stakeholder communication & update process. Responsible for the planning and implementation of sales & ops related programs/projects that support the OEM MSLI Operation objectives in APJ.

Required Qualifications:
English: Proficiency in Writing, Speaking and Excellent presentation skill
Chinese Mandarin: Proficiency in Writing, Speaking and Excellent presentation skill
Sales & Operations Planning experience, preferably in a leadership position and within a MNA company supporting the local Chinese division.
WMS and Demand Planning experience with tertiary understanding of ERP, EDI, Online-based ordering and replenishment systems. Prior experience with backend software system integration/migration a big plus.
Capable of effectively leading, have strong critical thinking and resolution skills in ambiguous situations.
Be self-driven with an initiative to gain and share a broader knowledge of supply chain.
5-8+ years’ experience in supply chain related functions (distribution required), preferably within a retailer or manufacturer or online; managing internal or outsourced high volume distribution, whether from corporate or on-site distribution center.
Experience leading complex, cross-functional projects including setting scope, reaching consensus, execution, and presenting results.
Experience with MS Office Applications, including advanced knowledge of Excel, intermediate Access, SQL and PowerPoint.
Travel required up to 25% ~ 30%.
Bachelors degree in business, supply chain, operations management, or engineering or equivalent additional industry experience.
MBA and other Asian languages a plus
Fortune 500 experience required

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Shanghai-Senior-Program-Manager-Asia-OEM-Supply-Chain-%28AR%29-SMSG-Shanghai-Job/1597012/159701215970122012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSShanghai, CNJob Category: Marketing
Location: Tokyo, JP
Job ID: 780244-71073
Division: Marketing

＜概要＞
日本国内の中堅中小規模企業(SMB)市場におけるパートナーならびにエンド顧客に対するビジネス戦略に基づいた事業計画・推進に関して、SMBマーケティング本部の一員としてチームおよび他部門との連携を取りながら成功に寄与していただきます。


＜業務内容＞
1．中堅中小規模企業(SMB)市場におけるビジネス戦略に基づいたマーケティング施策立案補佐、ビジネス推進状況の分析ならびにビジネスレビューの準備とチームのサポート
- 各製品マーケティング担当者へのビジネス進捗レポートとビジネス・インサイトの提供
- セグメント・プロダクト別のビジネス状況分析とデータの提供
- 外部向けプレゼンテーション、メッセージング、コミュニケーションの統一化業務

2．中堅中小規模企業におけるCPE(Customer & Partner Experience)の向上、強化推進
- 関連する他部門と連携を取りながら対象セグメント向け施策の企画・推進・実行・報告
- 各製品マーケティング・プログラムとのコラボレーション
- ビジネス戦略に基づいたカスタマー・エンゲージメント・ビジネスの強化推進


＜マネージャーからのメッセージ＞
幅広いニーズを持つ中堅中小規模企業(SMB)市場を対象セグメントとするマーケティング部門ですので、SMB専属の営業部門をはじめ他部門との関わりが多いチームです。そのため、関連部門をオーケストレートする高いコミュニケーション能力と業務推進能力を必要としますが、多くの部門と関わることによりマイクロソフトのビジネスをダイナミックに体感できます。
中堅中小規模(SMB)市場ビジネスに情熱をお持ちの方、また本業務を通じてマイクロソフトのビジネスの運営方法や戦略立案・実行を学び、かつ自らビジネスを推進するエネルギーをお持ちの方を歓迎いたします。


■応募資格
＜必須＞
・優れた分析能力、資料作成能力等により論理的な提言ができる方
　(分析、資料作成にあたりMS Excel、PowerPointを高度に使いこなせること)
・優れたコミュニケーション能力、対人関係能力のある方
・英語および日本語による交渉・調整能力のある方
・チームを成功に結び付けるために柔軟かつ積極的に行動できる方

＜尚可＞
・MBAもしくは同等の知識
・中堅中小規模企業(SMB)市場のマーケティング経験をお持ちの方
・セグメント・マーケティング、営業企画等の経験をお持ちの方


勤務地：東京（品川）


Microsoft is an equal opportunity employer and supports workforce diversity.


]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Marketing-Specialist-Job/1606958/160695816069582012-06-15MicrosoftMarketingfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 766833-53564
Division: Online Services Division

Position: Senior Software Design Engineer
Group: Search Technology Center Asia (STCA)
Team: Asia Experience
Location: Beijing, China

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。
If you are looking for any of the following, then we have something for you:
- Deep understanding and practical use of Machine Learning/Natural Language Processing
- Distributed System
- Large Scale Data Processing
- Web Search, Mobile Search, Local Search, Image Search, News Search, etc.
- Close collaborations with Microsoft Research on state of the art projects.
- Business experiences in the highly dynamic and fast growing Asian markets

The STC Asia Experiences team is a relative newly formed team. Our charter is to make Bing succeed in Asia. To achieve this goal, we had to be super agile. We are the glue and the key component of making Bing truly successful in Asia. We work on a diverse list of areas, from improving core relevance in China to building TV search in Japan, from making sure the Beijing Data Center running smoothly to providing the best mobile search experiences for Windows Phone.

On one hand, we are very much like most of Bing development teams: We work on challenging technical problems and at the same time, maintain a very agile development model. On the other hand, we are like a startup, working directly with the local business partners to define our own business opportunities.

Required Qualifications:

We are looking for good and passionate engineers. Experiences in search or online services are certainly appreciated but the current industry and technologies change so fast, ability to learn is more important than what you already know. If you are a smart and open minded engineer with solid computer science skills and passionate for success, you would be qualified. Of course, because we are working on Asia markets, proficiency in one or more of the following languages is a plus but not required: Japanese, Chinese or Korean.

As a guideline, we are looking for someone who has software developing experience for 5+ years.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1421046/142104614210462012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Tunisia - Non Location Specific, TN
Job ID: 780287-75712
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757204/175720417572042012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTunisia - Non Location Specific, TNJob Category: Software Engineering: Development
Location: Aachen, DE
Job ID: 775653-67566
Division: Microsoft Research


EMIC is an advanced engineering and incubation lab part of Microsoft Research. EMIC’s mission is to create innovative and high impact features. We work hand in hand with Microsoft business groups to deliver the features through Microsoft products and expand the company business value. The Data Analytics team is exploring the delivery of large scale analytics as a service, building technologies for bridging analytics on data at rest and inflight data. An important pillar of this effort is to incorporate and adapt data mining and machine learning techniques. Our goal is to provide a service supporting leading-edge statistical/predictive models using the most appropriate techniques and tools in data scoring, data modeling, machine learning, Bayesian methods, pattern recognition, anomaly detection and information retrieval.
We are looking for a senior applied researcher with a background in machine learning, statistics and data mining. You will be at the forefront of our collaborations with MSR researchers in these fields and drive requirements between research and engineering needs. You will be challenged to apply these techniques at scale on large structured and semi-structured data sets. To be successful you will need to demonstrate practical experience using statistical analysis techniques and building advanced/predictive models (e.g., generalized linear models, decision trees, support vector machines, neural networks, k-means clustering, co-clustering). You will also need to exhibit strong understanding of software development and excellent ability to work with the engineering team. Passionate, talented, dynamic individuals that demonstrate strong technical leadership with solid problem solving skills will make all the difference. The candidate must be able to work in a challenging, dynamic environment with many interactions across teams with different backgrounds ranging from product development to research.
Qualifications
The candidate must have applied research and software development experience. Passion and desire to solve real problems in the field of large scale data analytics are absolutely necessary.
Successful candidates will have:
PhD in computer science
Strong background in machine learning / data mining / kdd
Demonstrated ability to apply statistical techniques or data mining to solve real problems at scale
Experience in software product development (C#, C++ or Java) - with the core focus being on mathematical and / or statistical algorithms
Independence, leadership and strong motivation to deal with open problems
Strong communication skills and ability to work as part of a team
Prior publications in related fields as a plus

It is important for the candidate to understand that we are an advanced engineering lab where there will be work and interactions with Microsoft Research facilities around the world, research institutes, industrial partners in Europe, as well as various Microsoft business groups.
About EMIC
Our offices are located in Aachen, Germany. We have an international working environment. Aachen is a university town boasting cobblestone streets, a pedestrian-friendly lifestyle, and is located just minutes from both Belgium and the Netherlands with excellent connections to the rest of Europe.

]]>http://www.microsoft-careers.com/job/Aachen-Applied-Researcher-Job/1518964/151896415189642012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSAachen, DEJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 765159-64795
Division: Online Services Division

Come write the software that runs some of the largest data centers in the world! The AutoPilot team in Bing is responsible for building the systems that turn the hundreds of thousands of servers in our data centers into a reliable platform that gives users around the world blink-of-an-eye access to our services.

By joining this team, you will gain marketable experience in service-oriented network architectures and datacenter networking at massive scale. We are looking for a Software Development Engineer to join us in designing, writing, and deploying distributed software that will continuously monitor the health of our network and the communications over it. Example challenges include: building architectures that collect information from network switches and servers, rapidly analyze them, and then orchestrate repair actions; improving network protocols like TCP for better performance in the data center; evaluating new switch features and performance.

The basic requirements are raw intelligence and demonstrated abilities to learn quickly, design efficiently, and write solid code. 3 years of SW engineering experience is expected. Previous experience with networking, distributed systems, and system-level programming a plus. Come talk to us to learn more!

O:Bing
BingCB
XBNGXDV:COBU*LI




]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1470329/147032914703292012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 781220-71792
Division: Online Services Division


Excited about architecting a truly scalable and performing public web services APIs and middle-tier web services? Excited about having a revenue impact of billions of dollars and contributing to Microsoft's bottom-line? Excited to work in a team that is fueled by passion, creativity and innovation? If your answer is yes then read on!

AdCenter is the ad based monetization platform for Microsoft online business. We are the application development team responsible for developing applications used by advertisers to create and manage their millions of ad campaigns. Challenges are to engineer a highly performing, secure & scalable customer facing web services and backend services that can support millions of transactions per day. We are looking for someone who has strong coding skill in C# /C++ and ability to solve complex problems. Candidate should demonstrate good understanding in SQL fundamentals, transact-SQL and stored procedures. Experience in design and development of SOA principles based services in an online business will be an added advantage.
The team has an agile development environment with short release cycles and dynamic business requirements. Strong communication, design and planning skills are necessary to scope and plan development work in order to meet business objectives. The developer will be responsible for all aspects of product feature development including architecture, design, development and unit testing.

Requirements Include:
Excellent team work and communication skills.
3+ years of development in C#/C++
Solid coding skills
Solid overall software engineering skills.
Solid understanding of algorithms and data structure.
BS in Computer Science or related field; MS desired.



XADSXDV:EUSA*LI
O:MA
O:Bing


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-Ads-Platform-781220-Job-WA-98004/1647530/164753016475302012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Sydney, AU
Job ID: 777956-69412
Division: Services & Support

Account Services Executive - Financial Services Industry

The Financial Services (FS) industry vertical is responsible for driving strategic sales within Australian FS market of Retail banking, Insurance and Capital markets. Its goal is to establish Microsoft as a leading solutions provider and provide strategic industry leadership and guidance to account teams.
The Financial Services Account Services Executive (ASE) is the owner of the end to end Services and account relationship for Services (including marketing, selling, delivery and support).

The Services Executive position is based in Microsoft Sydney or Melbourne with responsibility for the top 4 financial services accounts nationally. The position requirements are to ensure that the key goals of continued strategic alignment, increased market share, customer satisfaction and attainment of services revenue targets are met or exceeded over the next 5 years.

The ASE is :
- The Services single point of contact both internally (i.e. with EPG) and externally (i.e. with customer/partner)
- Advises customer Decision Makers, engaging in CXO level communications on how to best realize the value of their Microsoft technology investment through innovation, implementation and productive use
- Accountable for positioning, crafting and selling our entire services portfolio deep into their accounts
- Responsible for attaining the agreed billed revenue quota in their assigned Account Group/s for Product Group (PG) 1,2 and 3 (consulting/support services and offerings)
- Oversees the delivery of services to ensure and maintain high overall customer satisfaction

Knowledge and Skills Required

•Strong business instincts and tenacity for driving revenue and programs to successful completion
- Demonstrates substantial FSI business, application, and services knowledge
- Demonstrates senior level sales skills, in particular strategic account planning and execution
- Proven negotiation skills
- Understanding of customer’s business, management structure and planning cycle would be considered an advantage
- Ability to articulate the business value of MS services and solutions to meet specific customer needs to all levels including the most senior level management
- Understanding competitive strategies
- Effective presentation skills from small to large audience sizes
- Demonstrates ability to identify, qualify and capitalize on opportunities.
- Knowledge of Microsoft sales process and engagement model would be an advantage

]]>http://www.microsoft-careers.com/job/Sydney-Services-Sales-Exec-NSW-Job/1551761/155176115517612012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSydney, AUJob Category: Software Engineering: Development
Location: Seattle, WA, US
Job ID: 790453-78081
Division: Server & Tools Business

The Active Directory group is looking for a senior technology leader to help drive forward its Data Center team. You will work closely with the architect for the data center team to lead the development of the data center infrastructure, best practices around service management and technologies to help manage, troubleshoot and audit the identity service.

You will work closely with the other development managers and operations to help the team meet and exceed its service excellence goals by adopting your infrastructure and leveraging infrastructure from other parts of the company and Azure. The data center team is already in existence and is actively building infrastructure on Azure and bare metal for the identity group. You will earn the respect of the team and accelerate its mission with your strong technical leadership and ability to partner with groups inside and outside Microsoft.

Job responsibilities:
- Growing the technical and design capabilities of the team
- Providing technical direction to the team and delivering best in class service infrastructure
- Working with the trio on scheduling and design
- Helping teams adapt the service infrastructure and improve their quality of service and agility

Competencies include:
- 10 years’ experience as Development lead, manager or architect
- Passion for being at leading edge of technology
- Ability to simplify and solve for current customer needs while building for the future
- Experience building, shipping and operating large scale software services like Search, Advertising and Communication highly desirable
- Track record of managing complex projects and relationships
- MS/BS in computer science, Ph.D. in a related area preferred.


ST:IDT
ST:SLR

]]>http://www.microsoft-careers.com/job/Seattle-Principal-Development-Manager-Job-WA-98101/1799801/179980117998012012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSeattle, WA, US
Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

In this strategic role within our Enterprise Strategy business, you will deliver advisory and planning services to Microsoft’s top enterprise customers. The Enterprise Architect enables our customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, the Enterprise Architect systematically plans, orchestrates, and contributes to the development and execution of their strategic technology initiatives. This provides alignment to our customers’ broader business goals and promotes innovation solutions.

With IT sponsorship, you’ll develop relationships with key line-of-business executives, putting the customer in a position to translate early business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a strong grasp of business, technology and solutions.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and whose expertise you can draw upon to enhance the overall service provided by Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business,

what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer

back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:

> Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft ProductDevelopment Groups as well as many other teams and communities.

> Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from Pre-released Microsoft Products.

> Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provideunique value.

> Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.Business-driven portfolio value management: A disciplined approach is followed in this role – first tounderstand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:

> Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.

> Orchestrating and/or designing and architecting solutions that leverage both the investment made in theMicrosoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.

> Providing portfolio governance and oversight to drive lifecycle optimization and alignment across allMicrosoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:

> Creating architectural and technology roadmaps that result in stronger business/IT alignment and thatdrive adoption and value from the Enterprise Agreement.

> Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to generaltechnology consulting and beyond. Likewise an Architect may be called on by colleagues to contributefrom their area of specialization in other large engagements or to work jointly with the Microsoft supportteam around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, andthought-leading by example. In addition, opportunities exist to contribute to IP development and reuseinitiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:

> Business Value Analysis and Benefits Management

> IT Portfolio Lifecycle Optimization

> Organizational Change Management

> IT Governance

> Enterprise Architecture

> IT-Led Business Innovation

> Business Insight

> Information Management

> Organizational Design

Qualifications and Experience:

> Must have a degree (Computer Science, Social Science or Business), and/or equivalent experience

> At least 8 - 10 years related business and IT consulting experience

> Must have a proven record of delivering business value from Information Technology at an executive level

> Solid understanding of interoperability issues and the strengths and weaknesses of platforms andproducts, and able to provide a trusted voice at the decision-making table

> Candidates must have a deep understanding of markets, industries, business, customers, and technology.

> Work experience should involve a mix of business and technology consulting across the lifecycle ofInformation Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

> The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management

> Executive-level interpersonal, verbal, written and presentation skills

> Forming and leading virtual teams and collaborating across large, matrixed organizations

> Travel is an integral expectation of this position and can potentially be over 50%, as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Seattle-Enterprise-Architect-Jobs-WA-98101/1127914/112791411279142012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Software Engineering: Program Management
Location: Seattle, WA, US
Job ID: 791168-78675
Division: Interactive Entertainment Business


Are you passionate about the future of entertainment? Do you want to be at the heart of delivering the best content portfolio in the gaming and entertainment industry? Are you ready for the challenge of joining the #1 publisher in the game industry?

Microsoft Studios is at the forefront of developing new interactive entertainment experiences that appeal to all members of the family across all devices, led from the living room, powered by the cloud. To deliver on this vision, we are building a central Program Management team focused on driving alignment and collaboration across all titles in our content portfolio delivered by our worldwide studios organization. You will be an essential member of a hub group ensuring that the portfolio holistically meets our key organizational objectives across design, content, technology, business, and production, while enabling all of our individual studios to focus on delivering the best content in the industry.

Microsoft Studios is looking for an experienced senior program manager to join our team in a hands-on role, working across studios, partnering closely with the Xbox Platform and Xbox LIVE teams, driving requirements, influencing and shaping the core Xbox platform to be the best platform for content providers. This position is a rare opportunity to provide a central coordination role with broad portfolio and platform visibility.

As a member of Microsoft Studios:
You will be at the heart of Microsoft’s entertainment strategy, working closely with the top creative minds in the industry
You will have the opportunity to solve complex organization problems that have wide ranging impact on the future of entertainment
You will work with premier, innovative 1st party game and entertainment titles developed and published by Microsoft Studios on the top platforms in the industry
You will have broad visibility into the content portfolio and help define and shape the future of the platform
You will be joining a successful, growing and profitable business
You will be a member of an organization that provides ample opportunity for growth

As a Senior Program Manager, we are looking for:

A strong, proven background in core Program Management skills focused on results, not activity
Exceptional cross group collaboration skills with the ability to drive results via influence, not direct authority
The ability to identify and communicate both tactical and strategic risks in multiple divergent products
Experience collaborating and delivering results from highly creative teams
Proven ability to partner, manage, and influence teams that on which we have key dependencies
Ability to manage day-to-day activities and deliverables to unblock studios and ensure commitments are met
Strong communication skills, including preparing presentations for senior leadership teams
A strong leader who can organize and inspire virtual teams of key leaders across our worldwide studios
Ability to work with partner teams to define clear, common requirements that deliver value to multiple game teams
A commitment to delivering the highest quality and most innovative entertainment content in the industry
Willing to travel to development studios, partners, and conferences as needed

We are seeking the following experiences:
7+ years of driving complex, cross organization projects
Organization and delivery of results from virtual teams comprised of participants across multiple, diverse teams
Prior professional experience working with creative teams
Familiarity with game or entertainment production is preferred
Experience with Xbox LIVE or the game industry is a plus!
BS or MS in Computer Science or equivalent

*To consider similar job openings within Microsoft Game Studios on MS Career, use keyword: Microsoft Studios

J2WERPL1]]>http://www.microsoft-careers.com/job/Seattle-Studios-Alignment-Program-Manager%2C-Senior-IEB-Microsoft-Studios-%28791168%29-Job-WA-98101/1816351/181635118163512012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSSeattle, WA, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760532-46112
Division: Server & Tools Business


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760532-External-Job-DC-20001/1368092/136809213680922012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760535-46111
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760535-External-Job-DC-20001/1368150/136815013681502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 786119-74795
Division: Services & Support

The National Security Group has an exciting opportunity in the Washington, DC area for a Consultant with SQL Server architecture, implementation, and data analysis/business intelligence experience. As a Consultant, you will be an integral part of the account team, helping to foster trusted-advisor relationships and assisting customers in realizing maximum value from their investment in Microsoft technologies.
Additionally, we are actively seeking to hire a Consultant who has a combination of advanced technology and strategic business acumen. The role requires the ability to design solutions by mapping customer’s business problems to an end-to-end technology solution. Consultants manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
Specific technical skills and experience required for this position include:
- Database architecture, design, implementation, and operations experience with a focus on SQL Server
- Data modeling and Data Transformation and Loading (DTL) with a focus on SQL Server
- PerformancePoint and ProClarity Product Families
- Application development and database design processes and methodologies
- Experience with Business Intelligence applications
- Analysis Services design and tuning
- Cube design
- Data Warehouse schema design experience desired
- Data Transformation Services (DTS)
- .NET development and architecture experience preferred
- Knowledge of competitive database platforms and OLAP products a plus
- SQL Reporting Services
- Programming Languages
- DB architecture, OLTP, OLAP
- Project Management
In conjunction with these technical skills, successful candidates must possess strong verbal and written communication skills. Experience with a mainstream project lifecycle methodology is strongly preferred. BS/BA degree in computer science, information systems, or related field also strongly preferred.
Travel is an integral part of this position; although a majority of our work is based locally, candidates must be willing and able to travel as much as is demanded by the needs of our customers and our business; traveling up to 25%. Advanced domain knowledge in US Government is preferred.
The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customers’ sites. The selected candidate must be able to start within 30 days of offer acceptance.


]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Job-DC/1738156/173815617381562012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775148-67170
Division: Online Services Division

Title: Software Development Engineer-SDE II (Search Platform)
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.

Search Platform Team
Search Engine is by far one of the most demanding distributed computation applications at the largest scale in the world. Search Platform Team’s mission is to provide the most scalable high performance and cost efficient platforms for Bing - the fastest growing search engine today. To deliver the highest quality search results to billions of users, there are many challenges in search platforms from various aspects including understanding the user search queries, search service trend, search algorithms and computer hardware. Those unique and profound challenges are the motivation for many world class engineering talents and computer scientists becoming our teammates. Working together with top computer scientists and researchers from Microsoft Research Asia and driving our projects together with the platform team in the US, we continue revising the definition of technical limit and engineering excellence.

Roles & Responsibilities

We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer I, Software Development Engineer II, and Senior Software Development Engineer, to build core ranking platform, large scale geo-distributed index serving and knowledge processing system to power core search quality and various Bing experiences.

As a Software Development Engineer, you will work with PM and Test teams to design, develop, and deliver quality features for Bing. You must feel comfortable operating within a fast moving research and development team. You should have great core development skills: strong passion for delivering quality products, proven track record of working in a product group, great design, coding, and debugging skills, and excellent written and oral communication. The ability to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project is a must.

Requirements:
Pursuing a BS/MS or PhD degree in Engineering, Computer Science, Mathematics or related field
2+ years of experience programming in C/C++/C#, Java and/or other computer programming languages preferred
Experience in information retrieval, data mining, machine learning, classification or clustering is a big plus
Ability to derive creative and innovative solutions by thinking "outside the box"
Expertise in feature definition, design, and feasibility
Demonstrated skill in estimating development time

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-SDE-Software-Development-Engineer-%28SDE%29-II-Search-Technology-Center-Asia-Beijing-Job/1514324/151432415143242012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775092-67158
Division: Online Services Division

Title: Software Development Engineer II
Group: Search Technology Center Asia (STCA)/Web Search Relevance

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.
Relevance Team Over view
STCA relevance team works on improving the core algorithm for ranking Bing web search results, as well as the infrastructure and tools that support the algorithm development. The team is responsible for part of global and US relevance.

Roles & Responsibilities
As an engineer of the Search Relevance team’s web relevance ranking area, you will work with Research, PM, and Test teams to design, develop, and deliver quality features, with a focus on innovative algorithms and ranking techniques for improving Bing relevance.
You must have a passion for taking on the toughest technical challenges, solving hard problems together with your team.
You must feel comfortable operating within a fast moving research and development team, with strong passion for delivering quality products, proven track record of working with a product group, excellent written and oral communication.
You will apply machine learning algorithms, statistical data analysis, computational linguistics, and similar tools to find useful patterns in web-scale data collections. Understand the Search products from end to end, identify areas for major improvements to search products and develop the algorithms to make those improvements real. Measure, interpret, and learn from the results of ongoing testing to make the product even better.

Required Qualifications:
You should have 3+ years of strong expertise in data mining/analysis, machine learning, computational linguistics, or similar areas; 2+ years demonstrated work experience in Search or Paid Search; an advanced degree in Computer Science or closely related field; strong communications skills (both verbal and written); and great intuition and ability to “make sense of the numbers.”
You should be self-motivated and self-directed. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important.
Knowledge and experience in any of the following areas is strong plus: C/C++ coding, Asia Language Internet Search, Information Retrieval, Data Mining, Natural Language Processing, Machine Learning, strong understanding of the search ecosystem and marketplace along with technology, experience writing code in production systems at large scale.

Strong SDE candidates are welcome to apply.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-II-Search-Technology-Center-Asia-Beijing-Job/1514373/151437315143732012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 776003-67803
Division: Services & Support


Responsable Technique de Compte Applicatif H/F

Vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

La Division Services de Microsoft a pour mission de favoriser l’adoption des technologies de l’éditeur dans le cadre de projets critiques des grandes entreprises clientes de Microsoft, de sécuriser le déploiement de ces technologies grâce à ses équipes de conseil et de support permettant d’adresser le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la mise en condition opérationnelle et le pilotage des applications ainsi développées. Au-delà de ces actions orientées clients, l’entité Services interagit avec les équipes de développement en avance de phase pour des projets novateurs, et a posteriori pour remonter les feedbacks du terrain et besoins utilisateurs à intégrer dans les versions futures.

Dans le but de renforcer ses équipes, la Division Services recherche, aujourd’hui, des Responsables Technique de Compte Applicatif H/F.


Votre Mission:

En tant que Responsable Technique de Compte Applicatif, et en interaction avec les équipes Support et Ventes Grands Comptes vous pourrez être amené à intervenir dans toutes les phases du développement applicatif, en accompagnant nos clients et partenaires dans l’implémentation, les tests, le déploiement, l’intégration et le support des nouvelles architectures logicielles. Votre mission contribuera à l’automatisation et à l’optimisation des processus métiers de vos clients.

Responsabilités :

1- Etablir et développer une relation de confiance étroite auprès de vos Clients grâce à vos compétences et connaissances des solutions Microsoft :

- Emettre des recommandations stratégiques à vos clients et partenaires
- Acquérir et maintenir de fortes compétences et connaissances de la plateforme de développement Microsoft
- Représenter Microsoft auprès de vos interlocuteurs privilégiés

2- Etre responsable de la stratégie et du développement de vos Comptes :

- Assurer le support des applications de façon proactive et réactive
- Assister vos clients dans le cadre de leurs projets de conception/migration d’applications
- Gérer les escalades et la résolution des problèmes
- Vérifier la qualité du code, et de l’architecture, s’assurer de leur supportabilité
- Assurer le prototypage
- Réaliser une veille concurrentielle sur le marché applicatif



Qualifications:

Bac+4/5 (école d'ingénieurs ou formation universitaire équivalente),

Une expérience significative (minimum 5 ans) de la conduite de projets de refonte de SI pour le compte de clients « grands comptes », idéalement acquise dans une société de Conseil ou de Services IT, sur le développement et le déploiement des solutions et des produits Microsoft en entreprise (plus spécifiquement sur la plateforme de l’infrastructure Microsoft)

Une connaissance de Visual Studio, ainsi que les langages de développement (C++, VB.Net, C# …)

Une connaissance en méthodologie de développement (ALM, Scrum…)

Une expertise sur l’architecture et le développement autour des plateformes Sharepoint et Dynamics, serait fortement appréciée

La passion de l’innovation et des technologies, d’excellentes capacités d'analyse et de synthèse, l’expérience et le goût du travail en équipe, la capacité à vous adapter à des environnements variés

La maîtrise de l’anglais dans un contexte professionnel




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Responsable-Technique-de-Compte-Applicatif-HF-Job/1523733/152373315237332012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Customer Service & Support
Location: Munich, DE
Job ID: 777365-68829
Division: Services & Support

Im Premier Field Engineering liefern wir erstklassigen High-End Support für Microsoft Premier Kunden. Als Premier Field Engineer (PFE) arbeiten Sie im Dienst unserer wichtigsten und größten Kunden in Deutschland, indem Sie an dessen Standort den bestmöglichen Onsite-Support sicherstellen oder Remote effiziente Unterstützung leisten. Fachliche Kompetenz, Einsatzfreude und ein angenehmes Wesen sind die Schlüssel für Ihren Erfolg in dieser Position.

Unsere PFEs sind in der Lage, durch eigenes Expertenwissen, durch die Implementierung von Aktionsplänen beim Kunden und durch professionelle Kommunikation komplexe Problemstellungen zu lösen.

Was bedeutet das für Sie als PFE? Sie verbringen etwa drei- vier Tage die Woche am Standort des Kunden, wo sie alleine agieren oder mit mehreren Microsoft Consultants und PFE Engineers ein Kundenteam bilden. Durch Ihre kurz- oder langfristige Präsenz vor Ort sorgen Sie für hohe Kundenzufriedenheit und den erfolgreichen Ausbau der Kundenbeziehung.

Als unser Support-Spezialist handeln Sie sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung innovativer Services) als auch reaktiv (bei auftretenden Störungen). Selbstverständlich erhalten Sie bei uns die besten Voraussetzungen und Möglichkeiten, Ihr Wissen über aktuelle Microsoft Produkte, Technologien und Entwicklungen auf dem neuesten Stand zu halten.

Idealerweise treffen mehrere von folgenden Punkten bei Ihnen zu:

- Fundierte Erfahrungen im Bereich Microsoft Systems Center Configuration Manager 2007 SP2 R3,
- Know-how in Installation und Wartung des SCCM
- Fundierte Kenntnisse im Bereich Active Directory
- High Level Supporterfahrungen
- Fundierte Einblicke in IT-Infrastrukturen von (Groß-)Unternehmen
- Routine im direkten Kundenkontakt

Außerdem erwarten wir:

- Studium, MCSE oder MCPD-Qualifizierung oder vergleichbare Praxiskenntnisse
- Präsentationssicherheit und Kommunikationsstärke
- Ausgezeichnetes Deutsch und Englisch
- Teamgeist, Einsatzfreude und Spaß an komplexen Herausforderungen
- Positives konstruktives Verhalten, sowie hohe Ergebnisorientierung und ausgeprägtes Qualitätsbewusstsein
- Hohe Reisebereitschaft

Vorteilhaft wäre:

-mehrjährige Erfahrung im Firmenkundensupport


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Munich-Premier-Field-Engineer-%28mw%29-SCCM-Job/1544153/154415315441532012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMunich, DEJob Category: Services & Consulting
Location: Nigeria - Non Location Specific, NG
Job ID: 780287-75714
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757207/175720717572072012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNigeria - Non Location Specific, NGJob Category: Software Engineering: Development
Location: Seattle, WA, US
Job ID: 792730-79771
Division: Windows Phone Division


In this world, there are few chances to work on a product which will change the industry, when all eyes are on you. Most people go through their entire career without ever experiencing the excitement and anticipation of working for such a product. You don't have to. Come join the Windows Phone Connectivity team to define and build experiences that will propel Microsoft to the top of the most competitive market in years!

The Connectivity team in Windows Phone owns all the OS Platform software which connects our users with their friends & family: cellular voice & data, IP networking stacks, Wi-Fi, Bluetooth, as well as Location Services. We offer a lot of interesting variety because we work with a range of hardware platforms and cellular technologies. Our new phones are designed by Nokia and other leading OEMs, and operate every day on the world’s top mobile networks.

We need a strong developer who’s excited to work on Wi-Fi driver architecture, and interesting Wi-Fi-related innovations.

What we need from you:
•A positive attitude and passion for mobile devices
•A solid background and experience with advanced Operating System concepts
•Strong design capabilities, as well as good C/C++ coding and debugging skills
•Good organizational skills and an eye for details
•Solid oral and written communications, and teamwork skills
•A BS or MS degree in CS or the equivalent
•5+ years’ experience in software development

The ideal candidate will also have:
•A background and understanding of 802.11 protocols and Wi-Fi technology
•A proven track record of shipping high quality software
•Experience with Win32 as well as Windows or kernel mode development

What are you waiting for? Apply now

WPEJOBS; WPEC
tri.OSPlat
WPD.WPE.AJ

]]>http://www.microsoft-careers.com/job/Seattle-Software-Development-Engineer-Windows-Phone-%28792730%29-Job-WA-98101/1842398/184239818423982012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: Build
Location: Seattle, WA, US
Job ID: 786036-80504
Division: Server & Tools Business


We’re building the organization identity and active directory infrastructure and services for Microsoft push into the cloud. Every significant application requires an understanding of its users’ identities for authentication and authorization. We are creating new in-cloud services for Directory, access, Identity, and Information Protection and major Microsoft initiatives like Azure, Office 365 and Windows Intune. We are looking Service Engineering Manager who has a passion for delivering software+services solution services to become be a part of creating this exciting future.

As technical operations leader, you will partner across disciplines to drive technical execution of the, Service Management, Service Engineering and Service Operations staff, optimize the people, processes and technologies to ensure efficient and effective service delivery execution, and work upstream with partner disciplines to ensure the integration of Service Delivery/Engineering into the Service Delivery Lifecycle. Also, as an expert is service operations, service delivery and operational execution, you will play a critical role in the shaping the future of service delivery.

We are looking for an experienced hands-on Service Engineering Manager. Primary responsibilities include Systems Engineering tasks, driving and assisting with the implementation and ongoing Tier 3 technical support for the service. The Systems Engineers (SEs) works as part of the service development organization in continuing interaction and tight integration with product development and test teams during service release cycles as an Operational and Architecture expert. The applicant is expected to have solid knowledge of SDLC, server technologies and IIS, with the ability to analyze systems, server crashes and resource leaks. The applicant will be expected to be capable of leading a small group of experienced SEs.


Sr. Lead Eng. Service Engineer responsibilities are:

Streamlining efforts in areas such as server administration, inventory tracking, server monitoring/alerting, and performance reporting.
Performing documented service operational processes and procedures, including installing and testing components, upgrade, rollbacks, fail over, network, backup specifications, verification, and operations documentation.
Resolving and/or escalating troubleshooting application errors as appropriate.
Participating in design and code reviews for development.
Server optimization/performance tuning to decrease COGS
Reviewing and recommending infrastructure and service solutions that improve scalability, availability, and performance in a cost efficient manner.
Driving new technology solutions with evaluation, design, development, integration, and certification.
Analyzing business and technical requirements to determine system and service design, risks, and related cost for service deliveries and releases.
Contributing significant feature prioritization and systems architecture.
Driving operational requirements through architecture and design reviews.
Understanding the Service Delivery Life Cycle and operation implementation process.
Documenting and publishing clear and concise technology standards and implementation plans for service operations and deployment.


Skills, experience, and technology for this position include:

A minimum of 5+ years’ experience managing systems/database service engineers
A minimum of 5 + years’ experience with Internet operation.
5 + years’ experience in server administration, with an emphasis on the automation of administration
Strong experience with relevant scripting and programming languages (PowerShell, JavaScript, Python, C, VBScript, etc.)
Experience in the software product cycle
Ability to meet deadlines in a fast-paced environment
Understanding of security specific issues in relation to service delivery
Experience implementing high availability, fault tolerant services in a dynamic, enterprise environment
Knowledge of industry trends and technology advancements
Strong leadership skills and ability to earn respect at all levels of the organization
Demonstrate strong analytical and problem solving skills, particularly related to system or database design
Ability to influence, train, mentor and leverage the skills of others--including partners and technical teams across organization
Strong working knowledge of managing production systems and 3-Tiers applications
Good understanding of system and application monitoring frameworks
Strong interpersonal, critical thinking, written and oral communication skills
Ability to clearly articulate business and technical issues to staff, peer and senior management
Experience in forecasting and projecting key metrics based on available and extrapolated data
Strong pattern recognition and metrics skills, with a focus on results
BS degree in Computer Science, Mathematics, or Computer Engineering or relevant work experience.

ST:IDT

]]>http://www.microsoft-careers.com/job/Seattle-ENGINEERING-MANAGER-Job-WA-98101/1863864/186386418638642012-06-15MicrosoftSoftware Engineering: Buildfull-timeUSDstarting0BSSeattle, WA, USJob Category: Software Engineering: User Experience
Location: Hyderabad, IN
Job ID: 777528-69151
Division: Microsoft Office Division


Would you like the opportunity to: influence the user experience of products across Microsoft. A unique opportunity exists to Lead an innovative and high-performing team at the India Development Center (IDC). The India Development Center is focused on building great functionality for key Microsoft products. Our work spans designing for Web, Mobile and Client Applications. IDC UX leads the design of innovative projects such as Office Mobile, CRM, Unified Communications, SharePoint, Windows Out of the box applications, Bing (Events, Weather and Finance), BizTalk and Visual Studio.
We are looking for an intuitive and driven User Experience Manager who is experienced in user centered design, is passionate about discovering what people truly want and need from our solutions and knows how to make great UX happen. You don’t mind ambiguity, enjoy collaborating with program managers, engineers and product managers, and you like to “ship”. This leader should also have the ability to interpret new technologies and emerging business trends to deliver what is next across very diverse Microsoft businesses. The successful candidate will lead the UX team by providing vision for existing product portfolio, provide team mentorship and growth for the entire organization. You must have the proven ability of zooming from the thinking big picture to communicating the important details. You need to be someone who can work in a fast paced environment and can make things happen across organizational boundaries.

Responsibilities:
Inspiring, managing, growing your team - people management is a primary part of the role
You will be responsible for skillfully guiding and leading a team that will be researching, inventing, developing, and refining product solutions for a variety of software and services
You have demonstrated skill in innovative design for existing and new products, various customer profiles, or even whole new markets
You will work closely with a team of designers, user researchers, software engineers, program managers and product managers in a highly collaborative environment. A command of a wide range of tools and methods, and the ability to communicate ideas quickly and interactively are essential.

Qualifications:
A minimum of 12 years work experience designing within a collaborative environment
A minimum of 5 years managing and growing a User Experience team.
Experience shipping innovative and complex products within deadlines
User centered design process background with proven scenario development skills and interaction design between hardware and software
A portfolio demonstrating both creative thinking and the delivery of solid design solution
2 years of experience in Interaction Design for mobile devices a plus
Strong communication and presentation skills and an ability to collaborate well with a multi-disciplinary design team
Ability to be the face of Microsoft User Experience in India and of IDC to Microsoft in Redmond and other distributed development centers
Ability to build relationships with the Academic community in India
Proficient with a range of interaction design, visualization, and rapid design prototyping tools including Photoshop, Illustrator, Flash, Expression, Silverlight
Bachelors/Masters degree in Design (Interaction Design, Graphic Design, Industrial Design, Information Design), Art, Communications, Human-Computer Interaction or related fields with significant industry experience

]]>http://www.microsoft-careers.com/job/Hyderabad-UX-manager-Job/1547410/154741015474102012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSHyderabad, INJob Category: IT
Location: Issy Les Moulineaux, FR
Job ID: 777401-69224
Division: (Not Division Specific)


Assistant « Contract Operation » Support Premier H/F

BE WHAT’S NEXT
Trouves ton stage chez Microsoft !
Microsoft propose chaque année plus de 130 missions de stages et d’apprentissage dans un univers international, challengeant et une entreprise Great Place to Work présente depuis 9 ans dans le classement des entreprise françaises où il fait bon travailler
Au plus près de l’innovation, vous rejoindrez nos équipes produits sur des stages Marketing (Xbox, Internet Explorer, WP7…), Technique (pour des missions d’ingénierie conseil, de suivi technique de compte, consulting…), mais aussi Sales ou Support (Contr le de gestion, Ressources Humaines, Juridique, …)
Disponible pour 6 mois minimum, passionné par les nouvelles technologies ?
Vous êtes sûrement celui ou celle que nous recherchons !

CONTEXTE
En tant que stagiaire dans l’équipe de Support Premier, au sein de la division Microsoft Services, vous avez en charge d’assister l’ensemble des responsables techniques de comptes ainsi que les Support Practices Manager dans le suivi, la relance et la gestion des ventes de prestations de services.
Après une première période de montée en compétence sur les offres Microsoft Premier et sur les cycles de ventes et process associés vous aurez pour mission d’assister les équipes Premier aussi bien en interne qu’auprès de nos clients dans les actions nécessaires à l’enregistrement des ventes.
Au travers de ce r le, vous aurez la possibilité de d’appréhender et de participer activement à la réalisation de l’activité commerciale auprès de nos clients.
PROFIL
- En cours de formation école de commerce.
- Vous êtes dynamique, autonome et savez faire preuve de force de proposition.
- Une très bonne approche relationnelle est indispensable.
- Au-delà de ces compétences, Microsoft recherche avant tout des personnalités. Le candidat devra être capable de s’adapter à un environnement complexe et montrer son envie de s’impliquer.

Poste basé en Région Parisienne (Issy les Moulineaux).

]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-STAGEAPPRENTISSAGESALES-Ass_-Contract-Operation-Job/1548171/154817115481712012-06-15MicrosoftITfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 780275-71764
Division: Microsoft Business Solutions


The Product
Microsoft Dynamics CRM is a complete Relationship Management productivity suite built on a rich, flexible platform. It delivers great user experiences and leverages Microsoft Office to transform the way customers manage their businesses. We are an agile team, and we deliver in a fast paced Software + Services environment. CRM is one of the first Microsoft products to offer a fully hosted Online service, and delivers true ‘Power of Choice’ by offering both Cloud and on premises solutions via server, rich client, browser client, mobile, and integrated surrounding services. We’re all in! Dynamics CRM is the fastest growing business application from Microsoft and the fastest growing CRM solution in the industry. Come join the team!


The Team
We have a mature leadership team with a strong track record of delivering world class software. You must be able to work in a fast paced, agile environment on short release cycles. We have a great collaborative atmosphere and fantastic team spirit.


The Role
We are looking for a strong, dedicated and motivated SDET to join our team in Redmond to take on the challenge of testing the core of our service - the cloud service architecture and infrastructure (this includes areas such as deployment excellence, business continuity, monitoring etc.). The opportunity is mission critical, and your job will be to help ensure our architecture is sound and reliable prior to being rolled out to our datacenters across the world. You will have the opportunity to work closely with other exciting product teams across Microsoft such as Office 365 and Azure. Teams with whom we closely partner with to realize our vision. In addition to the above the team is responsible for our on-premise deployment, upgrade and administration components.

THE IDEAL CANDIDATE
4 years in C++/C#, with 3 yrs. Of broad testing experiences
Passionate about solving complex problems, and hands on coding.
Experience in delivering performing and scalable services
Experience in traditional administration and deployment
Proven track record of solving technical infrastructure problems across the on-premise and online space
Understanding of the software development lifecycle demonstrated through past successes
Experience in SaaS technologies (WSS, HTML, XML, C#, .NET, SQL ) and have the ability to comprehend and communicate systems architecture
Experience with Test Driven Development, Continuous Integration, Refactoring, Iterative Planning and other Agile methods
BS degree in Computer Science or related discipline, or equivalent experience
Prior experience in Microsoft Online Services such as Office 365, OSDP, BPOS, Azure, Org ID, TDS(Topology Deployment Services) and/or Operations type experience is highly desirable
MBD:MBS

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test-Dynamics-CRM-Job-WA-98004/1647544/164754416475442012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 765211-53250
Division: Sales

Architect - Lync Voice

Are you excited about an opportunity to drive adoption of Microsoft’s newest enterprise products? Are you a strong consultant or technical BDM with expertise in telco platforms and with a passion for delighting customers and partners? If so, the Global Unified Communications Voice and Mobility Center of Excellence Team is the right place for you!

The Center of Excellence teams are part of Microsoft Enterprise Services HQ and have responsibility for developing highly skilled global teams that can assist the field, business groups and product groups in the early wins and adoption/implementation of Microsoft growth technologies in the Service Provider (Telcos, Hosters) space. The Unified Communications Voice and Mobility COE plays an important role in helping accelerate Service Provider adoption of VoIP solutions based on Microsoft Lync products.

This Architect role requires knowledge of Lync, Microsoft’s cloud offerings, telco-grade network infrastructure, telco services, and the ability to architect integration solutions with demanding telco partners. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, unified communications, and telco technologies is a must.

The ideal candidate must have knowledge and experience in many or all of the following areas:

•Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP networking, switches, routers and firewalls, network bandwidth management.
•VoIP/telephony experitise including knowledge of competitive solutions (ie. Cisco, Avaya/Nortel) working knowledge of call and feature controls.
•Strong consulting or technical pre-sales background with Microsoft Office Communications Server R2 or Lync with emphasis on the Enterprise Voice specific workloads within OCS R2 and up to Microsoft Lync
•PG or field consulting experience with Service Providers on integration architecture, developing solution guidance and leading complex consultative engagements
•Credibility with senior level customer architects representing the traditional voice, server infrastructure and network functional areas. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical stakeholders - advancing adoption as a result

Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the voice technologies and other components that make up the core Unified Communications product family. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This position will require up to approximately 30-50% travel.


Key deliverables and associated activities include:

Providing Customer guidance
•Work with partners to align technology to their business opportunities and needs in context of their services strategy including Cloud based opportunities
•Identify solution system interfaces, constraints, scope, cost, risks and value
•Document business, information, application and technology aspects of approach
Business strategy and solutions
•Provide technical guidance to internal stakeholders
•Develop business and market solutions and strategies
•Support sales organization in architect-driven pre-sales initiatives
•Align with and support Microsoft product and strategy teams
Successful solution deployments
•Ensure proper business value and partner satisfaction
•Provide quality assurance over both partner opportunities and project delivery
•
•Engage and lead Microsoft and partner resources

Qualifications
•Must have a degree in Telecommunications, Computer Science or Engineering or equivalent work experience.
•At least 7 years related technology experience.
•Some business process and people management skills or related experience required.
•Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
•Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills (written and verbal) connecting technology and business problems.

SS:HQ

]]>http://www.microsoft-careers.com/job/UC-Voice-Architect-Job/1415016/141501614150162012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Croatia - Non Location Specific, HR
Job ID: 781709-72089
Division: Services & Support


Roles and responsibilities:

§ Deliver high quality engagements covering relevant Microsoft's solution areas, technologies and products in diverse client environments
§ Design, develop, deploy and support integrated solutions using the latest Microsoft Application Platform solutions - .NET, SharePoint and SQL Server
§ Provide technical pre-sales support for relevant application platform areas
§ Stabilize developed solutions using Microsoft methodologies in complex customer environments.
§ Strongly invest in competence development, being able to competently cover entire portfolio of Microsoft Application Platform products and solutions

Requirements:

§ Must have a degree in Computer Science or Information and Communication Technology, or equivalent work experience.
§ At least 1 - 3 years related IT experience
§ 1+ years of hands-on experience with software development using C# and Microsoft Visual Studio
§ Work experience with database modeling and reports development on SQL Server platform
§ Work experience with development of custom solutions on SharePoint platform
§ Candidates must demonstrate strong competence across wide range of Microsoft application technologies, Microsoft SharePoint, SQL Server, Visual Studio, .NET
§ Strong understanding of software development processes and practices is a major advantage
§ Candidates must demonstrate strong capability to learn and adapt to new solutions, technologies and unstructured assignments
§ Candidates must show high motivation for work in diverse team and corporate environment and demonstrate fluency in English language
§ Relevant Microsoft certificates are an advantage
This position is an internal agent position (contingent staff) and employed by Smart Flex d.o.o. in service for Microsoft.

]]>http://www.microsoft-careers.com/job/Associate-Consultant-App-Platf-Job/1656530/165653016565302012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCroatia - Non Location Specific, HRJob Category: Sales
Location: Italy - Non Location Specific, IT
Job ID: 782606-72795
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/Italy-Non-Location-Specific-WE-PTA-AX-Job/1672455/167245516724552012-06-15MicrosoftSalesfull-timeUSDstarting0BSItaly - Non Location Specific, ITJob Category: Software Engineering: Test
Location: Beijing, CN
Job ID: 779966-70883
Division: Corporate Research & Development


Do you want to make great contribution to generating creative ideas with Microsoft hottest technologies like Windows Phone, Kinect, Cloud, Bing, etc. and transforming them into innovative software products for Microsoft China and global business? Do you want to work with a group of thoughtful and energetic talents to surf the wave of technology and customer changes? If your answer is yes, you are the right person to consider a SDET position in our China Innovation Group (CIG) at Advanced Technology Center (ATC).
Whether you want to look for people manager opportunity or you don’t want the burden of becoming a people manager but still want to have a big impact in the product, we have the perfect opportunity for you.

We are looking for a motivated and experienced technical lead that is able to independently plan and coordinate testing effort with the engineering team. Cooperating with PM/Dev and UX, you are required to lead your team to comply with Microsoft standard test release cycle, ensure best product quality and delivery on time, and increase engineering excellence. Additionally, you will participate in brainstorming of new ideas and sometimes come up with your own ideas, learn state-of-art technology quickly, design light weight demo verification, have a quick test turnaround to support feature changes based on the feedback from Microsoft executives and user research. Your work in Microsoft will be full of variety of excitement and challenges. As a reward, your work will be transferred to Product Business Groups and may have huge impact on Microsoft future perspective.

Qualified candidates should have good design and coding skills in C/C++/C#, .NET framework, XML, above 5 years of industry experience in Windows software development and test automation, strong sense on project quality and customer satisfaction, strong capability to manage project changes and challenges, self-motivation to learn new technologies effectively as needed, good problem solving abilities, and good communication skill. A BS degree in computer science, computer engineering, math or related major is a must.

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Test-Lead-ARDATC-Beijing-Job/1600661/160066116006612012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBeijing, CNJob Category: Hardware Engineering
Location: Shenzhen, CN
Job ID: 780616-71334
Division: Interactive Entertainment Business


The Tech Quality Manager is a key position in supplier quality engineering organization. The primary task is to manage all aspects of Tier two supplier quality activities. The ideal candidate will have a solid technical background in one of following components: Hard Disk Drive, Printed Circuit Board, DC motor/gears assembly, DC fan, heat-sink, Cables/Connectors/Switches, Microphone, Power Supply Unit, Semiconductor devices, WiFi module, Memory module, LCD, Optical lens assembly, Packaging/Printing/Toys, Battery Cells/Pack, Metal/Plastic fabrication, Surface Finishing

Strong in supplier quality management with in-depth knowledge on modern quality techniques such as six sigma and statistical quality control methodology. The lead supplier quality engineer must possess strong analytical, written and verbal communication skills. A demonstrated ability to drive and deliver innovative, effective and timely solutions is important.

Core Job Responsibilities:
- Participate in design review and give recommendation to development team
- Develop all necessary SQE documents include but not limited to, supplier process qualification plan, supplier quality requirement and expectation, develop/drive Component Quality and Reliability Requirement, Component Critical To Quality/Function, Out of Box Audit plan and Ongoing Reliability Test plan
- Perform periodic supplier audit and risk assessment
- Enhance and improve supplier quality awareness
- Participate in supplier qualification; component qualification includes manufacturing/test process verification
- Approve supplier manufacturing/test/inspection plans and procedures
- Track and review periodic supplier quality/yield data and drive continuous improvement
- Supplier quality scorecard
- Implement WIP and failure tracking process at supplier sites
- Work closely with tier one supplier to sustain and improve component quality by implementing on-going monitoring test and conducting FA to drive corrective and preventive action
- Correlate and standardize test and inspection process across Contract Manufacturers, Sub-Tier Suppliers and Repair & Refurbishment
- Apply 6 sigma to drive quality and process improvement
- Define and automate supplier data collection and reporting
- Drive failure analysis and corrective actions
- Develop supplier capability and manage supplier relationship

Qualifications:
- Bachelor's Degree in Engineering or equivalent experience
- Advanced degree (MS and/or MBA) preferred
- 10+ years working experience in supplier quality, component manufacturing process and/or engineering
- Subject Matter Expert to component design or manufacturing process
- Strong understanding of statistical control, failure rate and reliability prediction
- Excellent verbal and communication skills
- Ability to work independently and under pressure
- Must be a team player
In addition to effective management skills, the successful candidate will need to have the following attributes:

-Confidence
-Cross-Boundary Collaboration
-Impact and Influence
-Interpersonal Awareness
-Analytical Problem Solving
-Customer-Focused Innovation
-Passion for Quality
-Project Management
-Strategic Insight
-Team Leadership

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Shenzhen-Sr_-Hardware-Engineer-ARDMACH-Shenzhen-Job/1611807/161180716118072012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSShenzhen, CNJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 763402-48069
Division: Online Services Division

Bing is off to a great start since launch and is fast gaining momentum. The Bing Autopilot team designs and builds the software infrastructure that powers more than 100,000 servers across datacenters around the globe and provides core infrastructure services for a variety of online applications. There is a lot of excitement about Bing and we need additional strong talents in Autopilot to drive our services to next level of success.

We are building the next generation highly scalable and fully automated infrastructure for Bing and Online Service Division (OSD). We focus on utilizing the resources most efficiently in the data center, easing development and deployment of services, simplifying the monitoring, debugging, and troubleshooting of services, and optimizing reliability and performance. For example, autopilot dynamically allocates computing resources, automatically detects failures, repairs and recovers erroneous applications, manages the application deployment, and updates application data safely, quickly, and frequently. This is a fun and fast paced environment and a great opportunity to work on something highly strategic to Microsoft. We have very tough competition and there are a lot of challenges for us to tackle.

We are looking for a senior developer to work on service hosting, componentized service publishing, distribution, and subscribing. This is your opportunity to work on one of the most highly distributed computing systems anywhere on the planet. This is your opportunity to work on critical high-visibility infrastructure on which the entire search engine depend.
Candidates are expected to have following qualifications:
Love to design and write great code
With great technical passion, terrific problem-solving skills, drive for results, and ability to work independently
Fluent in C, C++, C#, or Java programming languages
Significant experiences in one of the following areas: large scale internet applications, operating system kernels, distributed systems, client/server and multitier architecture, and asynchronous and multi-threaded programming.
Minimum 5 year software development experiences

O:Bing
BingCB
XBNGXDV:COBU*LI

PPLSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1403886/140388614038862012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 781337-71941
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful and yet friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We still have a long road ahead and need your help! Key to our continued success in this hyper-competitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, shopping, travel, entertainment and more.

As part of the team you would be working with world class engineering and research team, making the next paradigm shift in how people look and expect out of search. Our team works in a start-up like environment expecting each team member to think out of the box with a fair chance to contribute towards the vision of the team. As part of the team you would get an opportunity to work on assisting users with Query formulation and enabling them with task completion as quickly as possible (More concrete information to be shared during informational ). You would also get to work on win8 and tablet experiences taking advantage of new interaction\input models available to take Bing experience to the next level for next biggest bet for Microsoft. You would be expected to be independent thinker and have an go-getter attitude and take on new and tough challenges.
Roles & responsibilities
Design, code and ship user experience features primarily using C# & ASP.NET MVC framework, HTML5, CSS3
Provide thought leadership in building innovative user experiences and technology roadmap
Partner with multiple engineering teams & disciplines to ship the product on time with high quality
Establish a high bar for architecture, design, code quality, performance and test driven development
Work with statisticians and analyze site log to provide feedback to the product team on areas of improvement
Skills & qualifications
A BS/MS in Computer Science
4+ years of experience in software development/testing
3+ years of experience in web scale systems architecture
Strong knowledge of data structures and algorithms
Strong problem solving and design skills
Experience with the following technologies: C#/Java, XML, HTML, CSS, and JavaScript (knowledge of HTML5 & ASP.NET MVC is a bonus)
Laser focused on customer satisfaction
Passion for quality and self-motivated
Ability to work in a dynamic and agile environment
Strong written and verbal communication skills
Collaborate well within the team and internal partners to deliver the end to end experience

This is your opportunity to work with highly talented team and make your impact on one the key battles Microsoft is engaged with that whole industry is watching closely. If you like tough challenges this is the team to be in …

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:Bing
BingCB
XBNGXDV:COBU*LI
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1653570/165357016535702012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Tokyo, JP
Job ID: 762775-47111
Division: Marketing

＜Summary＞
日々のビジネス活動から得られる様々なデータを駆使し、マーケティング活動の最適化から新たなビジネスオポチュニティの発掘、お客様満足度の向上まで、様々なエリアへの貢献が期待されるポジションです。

＜Responsibilities＞
社内外、オンラインから企業向けライセンスビジネス、クラウドサービスまで、お客様との対話、営業・マーケティング活動を通して得られる様々なデータからインサイトを発掘し、将来のビジネスに貢献することを求められる役割です。統計・数学の知識、SQL等のビジネスインテリジェンスツール・アプリケーションに対する高い専門性・技術力を活用して、大量のデータから発掘した”意味のある”インサイトを用いて新しいビジネスの提案・プロセス構築/改善の支援を行い、マーケティング・営業の幅広い分野に対してビジネスインパクトのあるインサイトを提供するとともに、”目に見える”結果を引き出すためのプロセス・プロジェクトのドライブを担当していただきます。

具体的な業務は以下のとおりです。
・各種データ・BIアプリケーション等を活用した統計モデルの構築
・統計モデル等を利用したビジネスオポチュニティの分析と提案
・データインサイトを活用した新しいビジネス・ビジネス改善の提案、お客様満足度向上の支援。それらを実現するためのクロスグループによるプロジェクトのリード。
・マーケティングデータウェアハウス構築のためのプロトタイピング開発、提案。本社開発部門との協業
・ビジネスパフォーマンス向上のための適切なデータ管理方法のコンサルティング、オペレーション支援

このポジションは経営層から現場担当者まで、また営業・マーケティングからIT部門まで、幅広いコミュニケーション・コラボレーションが求められます。

◇応募資格
・5年以上のデータベースマーケティング・経営企画部門等においてデータ分析業務経験 もしくは 研究所等において統計解析等を専門とした業務経験があること
・マーケティングの経験 (プロダクトマーケティング、企業・コンシューマ向けマーケティングコミュニケーション)
・各種データ分析ツール・アプリケーションの利用に堪能であること- SQL (Transact SQL, SQL Integration Service, Analysis Service, Reporting Service)を利用したデータ分析経験5年以上、もしくはSPSS、SAS等を利用した同等以上の実務経験があること
・複数部署から構成される組織横断的なプロジェクトをリードできること
・マイクロソフトの製品/ソリューション/ビジネスモデルに関する基本的な理解

◇語学力 米国本社の担当部門と円滑にコミュニケーションができること。TOEIC 800以上必須

勤務地 東京（品川）



Customer Analytics Manager is responsible for delivering business intelligence service to find business opportunity, optimize marketing execution, improve customer satisfaction through leveraging various data assets from inside/outside organization.

This position is expected to contribute growth of future business by leveraging customer insight from various data asset like online (web), social, sales transaction, CRM and third party or openly available data in the market. Customer analytics manager should have deep knowledge and experience of statistics, data mining and BI tools such as SQL server, analysis services, and is expected to deliver impactful insight to propose new business or to improve existing core business in any areas of business in the organization. This position also requires project management skills, normally you own cross group project, and also are responsible for reporting to executive level by project basis.
Below is the list of accountabilities of this position :

- Developing statistical model by BI tools/apps and data
- Analyze market and customer behavior and propose business opportunity
- Lead company-wide cross group project/collaboration in any areas of the business. Maximize impact of data analysis by driving the project.
- Work with teams in head quarter to develop data ware house, and to support developing various marketing applications.
- Consult data management and support optimizing data operation in the field

Customer analytics manager reports to marketing analytics lead in central marketing organization. Also this position frequently communicate with executives by project basis.

- 5 year + experience of database marketing, web analytics, data analysis/analytics in finance or strategy planning divisions, or statistical position in research section.
- 5 year + experience and knowledge of BI tools - SAS, SPSS or SQL Server - T-SQL, Integration service, analysis service and reporting service.
- Plus for experience of marketing - product marketing, consumer/commercial marketing communication
- Project management skills - has experience of cross group project in organization which has more than 1,000 employees
- Fundamental knowledge of Microsoft product and solution
- Language : Native level Japanese and fluent English

Location : Tokyo (Shinagawa)

Microsoft is an equal opporutunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Customer-Analytics-Manager-Job/1385554/138555413855542012-06-15MicrosoftMarketingfull-timeUSDstarting0BSTokyo, JPJob Category: Customer Service & Support
Location: Issy Les Moulineaux, FR
Job ID: 773107-65807
Division: Services & Support


MICROSOFT recherche : des Ingénieurs Conseil Grands Comptes sur SQL Server H/F.
Poste basé en région parisienne; des déplacements seront à prévoir.

Passionné(e) de Nouvelles Technologies, vous cherchez un poste à responsabilité au sein d’une entreprise innovante ?

Au sein de Microsoft, la division Customer Service and Support (CSS) a pour mission de permettre à nos clients et partenaires d'atteindre leurs objectifs et de réaliser leur potentiel grâce à un service client et à un support technique performants au niveau mondial.

Plus spécifiquement, au sein de nos équipes Conseil chez nos clients, vous aurez la charge de les accompagner afin d‘améliorer leurs réseaux et systèmes. Vous intervenez également sur des incidents très pointus en délivrant des prestations de haute qualité.

Afin de réaliser cet objectif, vous recevrez des formations techniques poussées dès votre arrivée et tout au long de votre carrière. Ces formations vous donneront l’opportunité d’être constamment à la pointe des évolutions de la technologie et pourront favoriser votre mobilité au sein du groupe Microsoft !


Votre Mission

En tant qu’Ingénieur Conseil Grands Comptes, vous travaillerez dans nos environnements clients les plus divers et complexes. Vous serez amené à conduire des projets d’exploitation et à travailler sur des problématiques liées à SQL server.

Vous assumerez la responsabilité du suivi de vos clients et serez le garant d’un haut niveau de satisfaction.

Sur le site de nos clients, en tant qu’expert Microsoft sur SQL Server, vos principales responsabilités seront de :

- répondre de façon précise et experte aux demandes techniques en apportant tous les éléments de réponse,
- établir et conserver des relations étroites et de confiance avec vos clients,
- analyser et proposer des améliorations sur les infrastructures et les systèmes,
-résoudre des problèmes complexes, d’implication économique critique pour nos clients et nécessitant une connaissance approfondie
-réaliser des transferts de compétences,
-travailler avec les Responsables Techniques de Compte (TAM), les Ingénieurs Support et les autres interlocuteurs Microsoft de vos clients.


Votre Profil


Dipl mé(e) de l’enseignement supérieur en informatique (Bac +4/5), vous avez une expérience significative d’au moins 4 ans du support technique ou de Service Management ITIL.

Vous avez également une connaissance en environnement de production/exploitation et sur l’administration de technologies telles que :

ü Reporting Services et/ou Analysis Services
ü Windows Server 2003 / 2008
ü Outils de développement .NET
ü Services cluster et réseaux

Vous faites preuve d’une bonne « orientation client » et avez toujours à cœur leur satisfaction.
Vous avez une communication claire et un esprit analytique, et idéalement, vous maîtrisez l'anglais oral et écrit.

Si vous souhaitez approfondir vos connaissances techniques et vous investir dans des missions d’expertise chez nos clients Grands Comptes, vous serez accompagné tout au long de votre carrière grâce à des formations pointues sur nos produits.

Devenez INGENIEUR CONSEIL GRANDS COMPTES et réalisez votre potentiel chez Microsoft dans une équipe innovante en forte croissance !




EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Conseil-Grands-Comptes-sur-SQL-Server-HF-Job/1493800/149380014938002012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Sales
Location: Bad Homburg, DE
Job ID: 774859-67079
Division: Sales

Standorte: München, Bad Homburg, Köln, Berlin, Böblingen, Hamburg

Ihre Aufgaben:

Der Einsatz von Microsoft Dynamics CRM-Lösungen verschafft Großunternehmen messbare Vorteile und einen deutlichen Vorsprung gegenüber dem Wettbewerb. Reine Werbesprüche? Keineswegs! Und genau das werden Sie unseren Kunden eindrucksvoll beweisen: indem Sie individuelle Nutzenargumente und Demos erarbeiten und aufzeigen, dass sich die Verwendung von Dynamics-Lösungen unmittelbar auf die Umsatzentwicklung des Kunden auswirkt und warum sich eine Investition immer rechnet. Dabei agieren Sie als Mitglied eines Sales-Teams, das sich ausschließlich auf den Verkauf von Dynamics-Lösungen konzentriert und in dem Sie als zentraler technischer Ansprechpartner des Kunden den kompletten Vertriebsprozess begleiten: Ob in Briefinggesprächen und technischen Diskussionen oder im Rahmen von Produktpräsentationen - Sie zeigen, was mit Dynamics möglich ist, wie es möglich ist und vor allem, ob es möglich ist.

Auf diese Weise leisten Sie wertvolle Überzeugungsarbeit und stärken das Vertrauen in unsere Technologien und Geschäftslösungen - bis zum Proof of Concept und damit zur Definition möglicher Lösungen. Klar, dass Sie hierbei mit Ihren Teamkollegen Hand in Hand arbeiten, Wissen, Erfahrung und Kundeneindrücke beisteuern - und tief in die verschiedenen technischen Lösungsebenen und ins Kundenbusiness eintauchen: um punktgenaue Lösungen für geschäftliche Herausforderungen liefern zu können. Dass alles erfordert umfangreiche Kenntnisse der Microsoft- und Konkurrenz-Produkte und aktuellstes Wissen über Features und Funktionen? Ganz genau! Deshalb halten Sie sich über alle Entwicklungen „Ihrer“ Technologie stets auf dem neuesten Stand. Und wenn der Kunde unser Angebot am Ende dankend annimmt? Dann haben Sie ganz entscheidend zum Vertragsabschluss beigetragen.

Ihre Qualifikation:

•Ein abgeschlossenes Studium mit Schwerpunkt Informatik oder Wirtschaftsinformatik und langjährige Erfahrung im erfolgreichen Verkauf technischer Lösungen, bevorzugt in einem Software- oder IT-Beratungsunternehmen
•Idealerweise haben sie sehr gute Kenntnisse in Microsoft Dynamics CRM, gutes Know-how in Microsoft Produkten wie Windows Server, SQL Server, SharePoint Server, BizTalk Server, Lync, Office, sowie grundlegende Kenntnisse der Anwendungsentwicklung
•Gute Kenntnisse anderer CRM-Lösungen (z.B. Oracle, SAP oder Salesforce.com), einschließlich der Wertversprechen und Implementierungsmodelle
•Die Fähigkeit, Features und Funktionen in kundenindividuelle Lösungen zu übersetzen
•Erstklassige kommunikative Fähigkeiten, um die technischen Vorteile unserer Lösungen in den Blickpunkt zu rücken
•Ausgeprägte Lösungsorientierung und Umsetzungsstärke
•Proaktive Handlungsweise und Teamgeist


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


WWEPGJOBS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Bad-Homburg-Spezialist-im-Technischen-Vertrieb-%28mw%29-Dynamics-CRM-f%C3%BCr-Gro%C3%9Funternehmen-Job/1514356/151435615143562012-06-15MicrosoftSalesfull-timeUSDstarting0BSBad Homburg, DEJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775085-67150
Division: Online Services Division

Group: Search Technology Center Asia (STCA)
Positions: Senior Software Development Engineer / Sr DEV Lead
Team: Relevance, Infrastructure, Asia Experience, Real time, Multimedia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer, Software Development Lead, and Software Development Manager. We also have openings in Program Management and Testing.

Why STCA?

STCA offers great opportunities and challenges for people at various stages of their careers and in different engineering disciplines
STCA is made up of a team of dedicated leader and technical contributors passionate about delivering the best search experience for Microsoft customers in China and around the world
STCA works on a diverse set of projects ranging from ownership for Search in China to enhancing the global search platforms
At STCA we have the opportunity to work with world class researchers from MSR Asia and collaborate with world class developers in the US and the rest of the world

Roles and Responsibilities:

As a development lead, you will lead a team of talented SDEs working with equally talented test engineers and program managers to design, develop, and ship cutting edge platforms and services to enable highly efficient, reliable, and cost effective services for OSD customers and partners. You will have the opportunity to lead in the following areas:

Drive the engineering rhythm and process of the team from planning, resource allocation, design, coding, deployment etc
Provide architectural and engineering leadership
Drive engineering excellence and deliver product with uncompromising quality on schedule
Recruit, develop, and grow a team of talented engineers for sustained long term success
Optimize team effectiveness with cross feature team and cross discipline collaborations
Work closely with MSRA research teams to rapidly transfer innovative technology to Bing

Qualifications:
The Search Technology Center Asia has multiple openings for talented professionals in software development, testing, and program management disciplines. An ideal candidate must feel comfortable operating within a fast moving research and development team. You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, programming, and testing skills, and a minimum of 5 years of experiences in delivering software solutions. You should be self-motivated and self-directed and able to collaborate and mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important. Knowledge and experiences in machine learning, information retrieval, data mining, networking, and distributed systems are a plus. Chinese language skills are a strong plus. These positions are located in Beijing, China.

Additional qualifications for this position include:

6+ years of relevant software design, development, and shipping experience.
Proven team management experience preferred.
Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale. Our code runs on thousands of machines on multiple continents, so bring your ‘A’ game.
Outstanding coding chops in C++ or C#.
Demonstrated experience shipping products - on time, no bugs.
Experiences in large scale online services engineering and operation a strong plus
Bachelor’s degree in Computer Science or a related field (Masters or PhD preferred).

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-SDESenior-Development-Lead-Search-Technology-Center-Asia-Beijing-Job/1514406/151440615144062012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Boeblingen, DE
Job ID: 777849-69204
Division: Services & Support

Standorte: München, Köln, Bad Homburg, Berlin, Hamburg, Böblingen

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um sich mit jeder Menge Microsoft-Know-how, Beratungserfahrung und grenzenloser Leidenschaft auf den Weg zu namhaften Kunden im gesamten Bundesgebiet zu machen: als Mitglied unserer Service Line „Infrastruktur“, in der sich alles um Betriebssysteme, Virtualisierung, Identity Management, Security und Deployment dreht. Hier begegnen Ihnen modernste Lösungen wie z. B. TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitale Arbeitsplätze. Hier tauchen Sie als Consultant tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing eines Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, den Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.

Ihr Profil:

- Hochschulausbildung
- 3-5 Jahre Berufserfahrung
- technische Expertise vor allem im Microsoft Produktumfeld
- Tiefe Kenntnisse des System Center Configuration Manager Produkt
- System Center Configuration Manager (SCCM) in den Bereichen Konzeption, Infrastrukturdesign und Deployment
- Scripting für SCCM (PowerShell, VB/J Script)
- Kenntnisse in weiteren Microsoft Produkten der System Center Suite (SCSM, SCVMM, SCDPM) sind von Vorteil.
- Verständnis der Partner, Kunden- und IT Umgebung
- Die Projektarbeit erfolgt sowohl in Teams (Teamfähigkeit) als auch sehr selbstständig und eigenverantwortlich.
- Hohe Reisebereitschaft ist für die Arbeit eines Beraters notwendig.

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

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]]>http://www.microsoft-careers.com/job/Boeblingen-Consultant-System-Center-%28mw%29-Job/1548151/154815115481512012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBoeblingen, DEJob Category: Services & Consulting
Location: , , US
Job ID: 752499-39082
Division: Services & Support


Location: Central United States; Not location specific
Job Description: Senior Consultant Directory Services

The Microsoft State and Local Government and Education group has an immediate opening for a Senior Consultant specializing in Directory Services who will be responsible for guiding customers in the architecture, design and implementation of AD architectures and solutions within large government and enterprise environment scenarios.

In order to better support our State, Local Government, and Education customers, we are actively hiring a Senior Consultant who has a powerful combination of advanced technology and strategic business acumen. The role requires broad and deep technology knowledge and the ability to architect and deploy a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility and business value is critical. Consultants must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The Directory Services consultant must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the Windows operating system and related products. This includes very deep Active Directory and product suite skills and good experience with Identity Lifecycle Manager (ILM) or preferably Forefront Identity Manager (FIM), and considerable experience with deployment in extremely complex environments including integration with messaging platforms like Exchange. Strong leadership and the ability to professionally represent Microsoft in challenging customer environments are required. Understanding of competitive technologies enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.

Expert level knowledge is required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel

- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different frameworks that may be used by our customers.

- Exceptional, demonstrated consulting skills

- Large enterprise deployment experience in complex heterogeneous environments

- In depth knowledge of the Windows platform and its components, including Windows Server 2008/R2 and Windows XP/Vista/7, along with IIS, Certificate Services, Clustering, and File & Print services.

- Intimate knowledge of the Microsoft directory services technology stack, including Active Directory Domain Services and Active Directory Lightweight Directory Services, along with a working knowledge of competitive technologies.

- Good knowledge in identity management technologies, such as ILM 2007 and FIM 2010.

- Deep understanding of federation and authorization platforms such as Active Directory Federation Services, Windows Cardspace, Windows Identity Foundation, and Active Directory Rights Management Services.

- Good understanding of Exchange and other messaging platforms.

- Experience in other authentication technologies, such as UAG and ISA is desirable.

- An understanding of identity and directory trends in the industry, such as virtual directories and federation standards is desired

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team. The successful candidate will have demonstrated technical competence with Active Directory and Exchange, Windows Server experience, and a ideally a solid .VBS programming background. Good working knowledge of these technical areas: Directory Services, Networking - Microsoft Active Directory®; PKI, automated management and scripting, Active Directory Security, Internet Authentication Service (IAS), Remote Access, Active Directory Application Mode, Proxy Services, ISA server, Web Services and Network Access Protection. Also required are strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organizational, time management, project management and negotiation skills are necessary.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in directory services, operating system, security, and identity management as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will also have experience with technical project management. In addition, domain knowledge of state and local government or the education business is preferred. Frequent travel (up to 60%) is an integral part of this job, as are high levels of recognition and visibility. Due to our government customer requirements, U.S. Citizenship is required.
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]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1216560/121656012165602012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 778018-70658
Division: Services & Support


Responsibilities:
This is a great opportunity to diagnose and reproduce some of the most difficult developer eCommerce issues with Windows Store and future in-product eCommerce scenarios. This position is responsible for the detailed isolation, repro, and analysis of developer Windows Store and future in-product eCommerce scenarios. issues working the issues to resolution. You will maintain ownership of these issues through root cause analysis and resolution or escalation through Windows product development. In addition to issue isolation, you will be responsible for developing and providing structured content solutions to help prevent common resolvable developer escalations, isolating service errors that inhibit developer use, and building solutions to help front line support deliver higher quality support. You will also manage critical developer escalations by maintaining clearly documented action plans, clear and consistent communication and documentation.

For unsolved issues you will be required to report service software bugs and customer suggestions as needed while opening bugs against future versions. Open collaboration requests with product development and communicate effectively to all parties involved by documenting RFC (request for consulting) then closing as needed. Write technically accurate and detailed articles for knowledge base based on these issues.

Primary responsibilities include communicating with developers via telephone, written correspondence, through on-line services, and face to face meetings regarding technically complex service issues. In addition, you will communicate and partner with strategic service partners in the isolation and management of critical developer and marketplace issues through a variety of partner service channels. Additional responsibilities include monitoring support agent calls for technical accuracy, support resource gaps, and identification of support quality needs and issues.

This role will require you to provide technical leadership to the Windows Store support organization through on site mentoring with support staff, through technical issue deconstruction and analysis, then documenting problem solution for improved customer issue handling and resolution. You will be required to work with front line support delivery staff to isolate unique or difficult customer problem scenarios, and then coordinate with product development teams to devise a plan for problem resolution.

This job may be required to travel to international support vendor sites and may also require 24x7 availability.

Contacts:
Frequent contact with developer customers, network and service operations staff, product development teams, internal business partner teams, strategic enterprise partner organizations, and support staff in global locations.

Qualifications and Job Criteria:
The ideal candidate will have a four year degree preferably in C.S. or E.E.
Candidate will have a minimum of two years product support experience which includes a team lead role.
Prior experience with at least one of the following areas: application development, application debugging or online services.
Candidates must excel in logical problem solving, communication skills, and the ability to work in a team environment.
Familiarity with debugging tools to analyze problems and develop solutions to meet customer needs is also highly recommended.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS



]]>http://www.microsoft-careers.com/job/Escalation-Engineer-Job/1596872/159687215968722012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Germany - Non Location Specific, DE
Job ID: 783616-73331
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.

Start Date: ASAP
Location: Bucharest
Contract: Outsourced Employment Contract

Role Purpose
The successful candidate will work within a team (local and EMEA wide) of support specialists focused on resolving our End Customer and MBS Partner Channel customer’s technical & product issues. This requires scoping the customer’s expectations and collaborating with others to meet those expectations in the shortest possible time. This position requires the ability to provide technical support on Microsoft Dynamics CRM.

Team/ Department Mission
Solve the customer’s problem in the quickest way possible by putting them at the center of everything we do.

Key Accountabilities
Communicate with customers, GTSC engineers and appropriate subsidiary staff via electronic correspondence or telephone. Assist with onsite support regarding mission critical problems experienced with the supported technology & product within your team.
Solve complex level of problems, involving broad product knowledge or functional speciality areas. Provide solutions that satisfy customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical)
Take an active role in challenging and suggesting enhancements on existing processes and workflow.
Develop own technical & functional knowledge on products/technologies related to the team scope.
Write technical articles in order to distribute technical information to all Customers, GTSC engineering and subsidiary staff.
Develop and deliver internal GTSC and customer technical trainings/workshops in speciality areas.
Perform technical mentoring of colleagues as needed to ensure the quality of support given.
Preparation and Delivery of pro-active support services (Supportability Reviews and Expert Roundtables). Contribute to those topics in supported technology and define scope of upcoming technologies.
Use sophisticated tools to analyse complex problems and develop solutions to meet customer needs.
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event).



6. Requirements / profile:
Key Success Criteria
Ability to delight customers, contribution to team customer satisfaction goals
Excellent Team player
Strong ownership of customer issues
Realize personal accountability within team

Knowledge, Skills and Experience
1) Essential Experience
Technical support &/or CRM functionality support.
Microsoft Dynamics CRM Experience would be beneficial but not essential. In depth knowledge of other Microsoft technologies would be appropriate instead.
Deep knowledge of product functionality, business processes or technology being supported with proven track record
Communication skills in international environment
Dutch language skills highly desirable
Good English knowledge

2) Technical /Functional Skills
CRM Products (Preferred Microsoft Dynamics CRM 4.0 or higher) in Small & Medium Business marketplace
1 or more of the following areas:
o Sales Automation
o Exchange Server (2007, 2010)
o Outlook (2007, 2010)
o SharePoint Server (2007, 2010)
o Microsoft SQL Server (2005, 2008)
o ADFS 2.0 (Active Directory Federation Services)
o BizTalk Server
o IIS (6.x, 7.x)
o Internet Explorer (6.x, 7.x, 8.x)
o Developer Skills (e.g. C#,C++, .Net, JScript),
o OS (Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008),
o Network Infrastructure (DNS, DHCP, TCP/IP),
o PowerShell


3) Personal Attributes
Customer focused
Technically credible
Excellent communication skills both spoken and written
Able to work well under pressure and meet commitments
Ability to communicate with international customers (cultural awareness)
Team Player

4) Qualifications
MCPs / MBS Certifications
Other Business Process industry recognized accreditations desirable

JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Medical program
Lunch vouchers
Mobile phone and laptop
Competitive salary package

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events.

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]]>http://www.microsoft-careers.com/job/Dynamics-CRM-Support-Eng-Dutch-Job/1694765/169476516947652012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: , , US
Job ID: 785425-74814
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our military and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

JOB DESCRIPTION: We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint; however candidates with a strong development background interested in ramping up in Microsoft Office SharePoint Server will also be considered. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with SharePoint development, the successful candidate will be able to demonstrate proficiency with, or quickly learn .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:
- Understanding and experience with the .NET 2.0 and 3.0 framework.
- Experience with the C# programming language and object-oriented programming.
- Knowledge of XML and web service-related technologies
- Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions (SharePoint experience preferable).
- Experience developing database applications using SQL Server 2005 and SQL Server 2000.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services.
- Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Ability to engage in executive and senior-level technology discussions.
- Minimum of Secret Clearance or be able to be cleared within 3 - 6 Months.

QUALIFICATIONS:
- 5+ years of current development experience.
- Advanced degree or equivalent experience in leading services teams.
- 10+ years of industry or related consulting experience.
- Background to provide leadership in services delivery .
- Strong oral/written communication, organization and interpersonal skills .
- Minimum of Secret Clearance or be able to be cleared within 3 - 6 Months.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.
SS:PSS
785425


]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1738149/173814917381492012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 779538-70561
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Bing’s goal is to be the “decision engine” with world class Quality of Service. To achieve this goal, our software, hardware, and infrastructure all need to come together to offer best in class engineering solutions that are efficient and effective. At Bing, our services are resilient by way of redundancy and auto-failover techniques. We plan for and validate disaster scenarios and continually look for ways to improve our QoS. As we fine tune Bing’s solutions, we go deep into on how we are spending our hardware and infrastructure resources. We’ll optimize by improving utilization in our pipelines, bettering our traffic tiering mechanisms, and improving the science behind modeling traffic patterns, monitoring, and offline data analysis.

The Business Continuity & Recoverability team in Bing’s System Analysis & Measurement group, is credited with turning the launch of Bing, on-boarding Yahoo!, and many other planned/un-planned events into a “non-event.” We are looking for a super talented and hard driving Principal Software Engineer to partake in our quest to make Bing even more robust and resilient.
A successful candidate will need to be both creative and experienced to think of every nature/system faults imaginable, but also be able to organize a large ambiguous space (such as disasters) into prioritized chunks. In addition, he/she will be using the wealth of data available in Bing, ranging from user interaction logs to system performance data to define, drive experiments and drive actions across Bing. Actions will be in the form of feature development and enhancements such as global traffic load balancing, improved detection/monitoring mechanisms, benchmarking system capabilities, and tools development for smart fault injection and resiliency measurement/reporting.

Bing offers you a strong team with exciting challenges, making it a fun place to work. The work environment empowers you to have a real impact on millions of end users. This is also a unique opportunity to work with world-class researchers and engineers. Join us and be at the forefront of search technology!

Qualifications:
- Bachelor degree in Computer Science or equivalent (business continuity/disaster recovery certification a plus)
- 8+ years of industry experience (business continuity/disaster recovery audit experience a plus, history of success in multiple technical disciplines a plus)
- Extensive knowledge and experience in statistics, data analysis, and data mining
- Demonstrated success showing commitment to team accomplishments as well as individual responsibilities
- Outstanding coding chops in C++ and C# and not intimidated by debugging across tens of thousands of servers
- Great design and problem solving skills, with a strong bias for quality and engineering excellence
- Strong project management and communication skills, both written and verbal - able to target both executive and hard core dev audiences
- Demonstrated ability to be productive in a fast-moving environment where self-motivation, tolerance for ambiguity, and common sense are required
- Ability to relate efficient and effective systems solutions to diverse and complex business/technical problems

Microsoft is an equal opportunity employer



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]]>http://www.microsoft-careers.com/job/Bellevue-Principal-Software-Development-Engineer-779538-Bing-Job-WA-98004/1575210/157521015752102012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 780824-73553
Division: Marketing

Audience Marketing Manager, In Person TechNet/MSDN Events, US DPE M&O, Microsoft

Winning the hearts and minds of Students, IT Pros and Developers is a long term commitment at Microsoft. The In Person Events Audience Marketing Manager role is at the very center of this mission. This extremely impactful role offers the candidate the rare opportunity to apply his/her thought leadership and execution excellence to engage and excite millions of US Students, IT Pros and Developers across all DPE priorities.

This highly visible Student Programs Audience Marketing Manager role is for candidates who demonstrate strategic thinking to land excellent integrated marketing programs, cross company and partner collaboration and a proven track record of driving results.

Key Responsibilities include:
•Define in person event strategy by priority (cloud, windows & phone) and by audience segment (student, competitive developer, friendly developer, designer, web developer, IT Pro)
•Drive vteam of marketers from each region and PubSec to ensure consistent forecasting, reporting, EP tracking implementation
•Implement best in class on site experience, consistency of content, CTA communication and follow up for every event
•Determine coverage model for relevant presence by region/geo and audience population
•Manage capacity in partnership with field to deliver adequate number of events for scorecard outcomes within marketing and evangelism bandwidth to avoid dramatic spikes and black-out periods
•Partner with CMO on logistics for all events (anchor, camp and lab)
•Manage DPE-led In Person events budget to 1% of forecast monthly
•Represent events workstream for all launch and priority vteams
•Responsible for event communication cadence and MBR/QBR read outs
•Drive innovation in event experience and through integration with social evangelism, community, influencer and online to scale message, awareness, consideration and adoption
•Update event playbook and decision tree documents as necessary and include regional pilots/best practices
•Optimize and drive efficiency of all event activity
•Analyze and make recommendations for improved execution and ROI
•Manage budget, forecasting and reporting on a monthly basis
If this sounds like a compelling marketing challenge, then we’d like to hear from you! Our ideal candidate will have:
•A strong drive for results, with the ability to manage independently and take calculated risks.
•A demonstrable, successful, history of defining marketing strategy and execution excellence focusing on pre, during and post event customer journey.
•An affinity for our technical audiences & customer driven marketing.
•At least 5 years of experience in product /audience marketing - incl. event and budget management.
•Outstanding interpersonal skills are also required. You need to be decisive, action-oriented, and be able to motivate, inspire, and lead cross teams to leverage resources effectively.

Successful candidates should exhibit the following competencies:
•Integrated Marketing Excellence: The ability to plan and implement integrated marketing to drive strong end action outcomes from in person events.
•Impact and Influence: The ability to influence and work effectively across organization boundaries to achieve a desired business outcome when there is no clear “ownership” of an issue
•Cross Group Collaboration: Proven success as an excellent collaborator across multiple groups on complex multi-faceted business issues

Previous audience/developer marketing experience preferred. A BA/BS in Business, Marketing or Computer Science is required, MBA preferred. The position is located in Redmond, WA.


]]>http://www.microsoft-careers.com/job/Bellevue-Audience-Mkg-Mgr-Indirect-Comm-Job-WA-98004/1703787/170378717037872012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 781479-73836
Division: Online Services Division


Do you want to be a part of the team working towards positioning Microsoft as the market leader in Commerce Search? Are you excited to transform Bing to the destination of choice for users trying to research and buy products online? Do you want to be in the group battling to win over the search share from Google?

Domains Data Services team is faced with the challenging task of ingesting and processing huge number merchant offer feeds, product data from various data suppliers and product reviews from a variety of crawled sites. On the top of this we process merchant level deals and local data. Last but not the least, we crawl and process web pages and match them to the products data to enable holistic search scenarios on the main search result page.

We face the challenge of input data coming in a variety of custom formats which needs to be converted to an internal standard format, classifying it, normalizing and enriching the data algorithmically, conflating the data appropriately and publishing it regularly to the appropriate indices or stores to ensure freshness.

This is a highly challenging and rewarding environment and the software engineer we are looking for should ideally have the following qualities:

Strong Senior level individual contributor with great communication, collaboration and coordination skills.
Capable of designing and implementing production quality automated & scalable distributed solutions to store, process and publish huge amounts of data at scheduled intervals
A thought leader with good balance between theoretical and pragmatic execution capabilities, with proven ability to understand implementation complexity and estimate development costs
Prior knowledge about Search overall architecture and general concepts, about COSMOS and AP environments is a huge plus

The ideal candidate will have:
At least BSc in CS, EE or equivalent degree. Graduate degree is a big plus.
Minimum 5 years of hands-on software development experience in either C++ or C#
Strong technical and problem solving skills
Ability to thrive in a fast paced environment where smart decisions and trade-offs need to be made
Familiarity in Machine Learning or Data Mining is not a requirement but is a plus.

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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1710875/171087517108752012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, US
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Quebec-Premier-Field-Engineer/1056122/105612210561222012-06-15Microsoftfull-timeUSDstarting0BSQuebec, CanadaJob Category: Sales
Location: Sydney, AU
Job ID: 779244-70613
Division: Sales

Principal Platform Specialist (PPS) - Platform

Working for Microsoft Australia
Microsoft Australia is an equal opportunity employer, two time winner of Hewitt best employer in Australia survey and recently voted in the Great Places to Work Survey as the world’s best employer.

Working for the Enterprise and Partner Group in Microsoft Australia
The Enterprise and Partner Group drives over 50% of Microsoft Australia’s revenue, the Group has seen continual investment and been growing faster than the local market.

Why does the Principal Platform Specialist (PPS) role exist?
The Principal Platform Specialist (PPS) adds value by increasing Microsoft’s relevance with regard to the client’s mission and business critical applications, thereby increasing the penetration of our application platform products and our share of the customer’s wallet.

Why is the Business Critical Application workload strategic for Microsoft?
This is an area where Microsoft is investing in order to lead discussions with customers on their business issues and define with them the relevant solutions to solve these issues. This long term strategy, executed by Senior Sales people, intends to bring Microsoft to a Trusted Advisor status both with Customers and key Partners. The Application workload has had significant revenue growth over the past few years, demonstrating the Microsoft’s long term commitment and success in this area.

The Microsoft Application Platform
This solution set incorporates our Development, data and integration environments across a continuum of on premise, private cloud to mass scale global cloud solutions. Workloads include: BI including analytics and warehousing, Tier 1 applications, Web applications, data and integration solutions.

Which Industry?
Microsoft applies the Principal Platform model only on Strategic Accounts. The territory is focused on NSW Public Sector (selected agencies) and NSW Health.

How does the Principal Platform Specialist role add value?
The Principal Platform Specialist is a senior leader with deep Industry Expertise, Large Opportunity Orchestration abilities, Senior Sales and Pipeline Management skills who can leverage his/her broad Business and potentially Technical acumen to bridge the gap between a business opportunity or challenge and a conceptual solution consisting of products and services from Microsoft and its Partners. The PPS is a recognized “go-to” resource by Customers, Partners and Colleagues within his/her Accounts and Industry affiliation

How is the Principal Platform Specialist (PPS) role a key role within the organization?
The Principal Platform Specialist (PPS) role is unique in their approach to engaging with their customers. Armed with deep account knowledge and a long term vision, the PPS will be responsible for identifying, qualifying & leading sales opportunities related to business and mission critical applications in a given set of targeted customers. This will be done by leveraging a business centric selling approach with the CIO, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s), to shift their view of Microsoft to that of a credible, Tier 1 partner.

The PPS will be responsible for leading the creation of solutions, based on the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), in order to address the customer’s validated business challenges and initiatives. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins.

Candidate Profile
8-10 years of related experience.
Ideally Complex Solution Sales experience within the Public Sector, ideally Health.
Extensive experience in working within virtual teams is required.

Professional Training and Certification:
Sales and partner management, complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, etc.), sales methodologies (equivalent to MSSP), Six Sigma, ITIL, CMC etc. certification a plus, or equivalent experience, presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, business process consulting or automation, CRM (Siebel or other)

Comparable Jobs:
Business Development Executive (at large consulting firm), Speciality Sales Manager, Solution Sales Manager, Account Executive, Territory Account Manager, Client Software Leader or Coverage Software Sales Representative (CSSR) at IBM, Technology Sales Manager (TSM) at Oracle

Non-Microsoft Prior Work Experience:
Partner or Principal position with business development responsibility within a Consulting or Services company such as Accenture, EDS, IBM Global Services, HP or the equivalent
Global Sales or consulting position in a competing or partner company, particularly Oracle, SAP or IBM

Hiring Profile
Strong, proven track record of consistently meeting or exceeding quota targets using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
Demonstrated experience and expertise selling technology to senior business decision-makers by aligning & reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.
Proven experience in the following key areas:
o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated project management skills
Is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization.
Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.
Listening to customers
Leveraging partner solutions to continuously find ways to solve customer needs.
In-depth knowledge of targeted customers’ Line of Business decision-makers
Works with the customer to develop solutions
Works with the sales team in preparing the account planning documents
Jointly creates the evaluation plan with the customer and orchestrates the virtual team
Facilitates the Envisioning and Architecture Design sessions
Creating & presenting the deliverables (solution specification and value proposition)
Excellent verbal and written communication skills:
Strong facilitation skills
Understands the customer’s business rhythm and linkage to Technology
Builds and leads teams through influence and problem solving.
Focused
Organized and analytical
Creative
Acts as a mentor for less experienced Principal Platform Specialists and Platform Specialists

PPS

]]>http://www.microsoft-careers.com/job/Sydney-Principal-Platform-Specialist-Application-Platform-Job/1575269/157526915752692012-06-15MicrosoftSalesfull-timeUSDstarting0BSSydney, AUJob Category: Sales
Location: Boeblingen, DE
Job ID: 780085-70933
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg

Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Boeblingen-Application-Sales-Manager-%28mw%29-Job/1600614/160061416006142012-06-15MicrosoftSalesfull-timeUSDstarting0BSBoeblingen, DEJob Category: Sales
Location: Bad Homburg, DE
Job ID: 780087-70935
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg


Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Bad-Homburg-Application-Sales-Manager-%28mw%29-Job/1600682/160068216006822012-06-15MicrosoftSalesfull-timeUSDstarting0BSBad Homburg, DEJob Category: IT
Location: Dublin, IE
Job ID: 769411-64445
Division: IT

European Development Centre Graduate Program 2012

Software Development Engineer & SDE in Test
Microsoft Office Ireland Development Team

The Office Ireland Development Team is part of the worldwide multi-billion dollar Office business.We will design and build solutions, services and dynamic content that allow our hundreds of millions of users to be more productive, and to create amazing content.
Compelling new scenarios will be delivered for Office.com, a Microsoft website with over a billion page views / 200 million visitors per year; for Office applications (such as Word and Excel - the biggest software franchise on the planet); and for the Office Server products (such as SharePoint).
We are a team with a strong focus on innovation, collaboration and execution. Our background is in solving complex problems with powerful, simple solutions. We enable new business models and new scenarios, applying new thinking in processes, design, and solutions. We place a great emphasis on achieving strong results in an environment that is fun, collaborative and that challenges you to grow. We are proud to be voted Ireland’s best workplace 3 years in a row.

What are Software Development Engineers & SDEs in Test?

Responsibilities:
Software Development Engineer responsibilities include specification, architecture, design, development, unit testing and integration of software components. Software development touches all levels of the software stack, including client and server side components. Ownership will be demonstrated through vision, leadership as well as technical execution and coding. You are able to take a feature area all the way from architecture to deployment and produce high quality code that is secure, performant, and scalable. Microsoft is continually innovating and developing the Office suite of products, so a self-driven attitude to dealing with new problem areas and a natural ability to innovate is essential.

You will extensively collaborate with the Office teams and because of this, it is essential that the successful candidate has proven communication skills for optimal alignment between the teams. The ideal candidate is pro-active, shows ability to see the big picture and can prioritize the right work items in order to optimize the overall team output.

As a Software Development Engineer in Test, your role is to design testing strategies, plan and develop the associated tools, execute, analyze and ultimately drive the product quality upwards. Your experience in testing consumer products will play a critical role in analyzing bug patterns and devising test plans that best fit the product scope and business goals. You are the gatekeeper and are responsible for the quality of a product and deciding whether a product is ready to be shipped or not.
Ownership will be demonstrated through vision, leadership as well as technical execution and coding.
You will collaborate with different teams and disciplines on broader test initiatives as part of the Office group. You will need to demonstrate technical strength in both coding and testing skills locally within the Irish team and globally as part of the broader Office organization. Abilities in identifying new testing processes and approaches as well as being an influential team player are key to the role.




SDEs & SDETs…
•Technically knowledgeable
oHave strong technical abilities, logical thinking and good problem solving abilities
oPassionate about software design and development in C++ and/or C#
oHave the ability to work with and understand a large codebase, including how the various features and components interact and potential changes may impact the systems.
•Persuasive communicators
oStructure information well, and can present ideas coherently
oAre excellent communicators and are confident in what they argue
•Passionate
oContinually seek and act upon feedback, both for the feature they are developing and in their own personal development
oHave opinions about the Microsoft Office products and competitors’ products / websites.
oAre passionate about technology.
oMake a real difference to the bottom line, often by designing & testing product features that will deliver millions of dollars of value at Microsoft
Our graduate program…
•3 year graduate program. All positions are permanent positions in Microsoft
•Dedicated training and development program, designed specifically for graduates to help you build your professional network and drive your career development
•Exciting career paths within our business groups in Ireland and Internationally!
•You’ll join a large network of graduates and grad alumni members within Ireland and International.
•Join an active development community! The EDC hosts a chapter of “The Garage”, a group of technical graduates and interns dedicated to creating the next technology innovations inside Microsoft!
•Competitive salaries
•25 days holidays each year
•Pension
•Health Insurance
•Performance based bonus
•Flexible working hours

This position is only open to students who will graduate by summer 2012 or who have graduated within the last 12-18 months.



EUR:MSIE:DEVCTR:EN
EUR:MSIE:GI:EN

]]>http://www.microsoft-careers.com/job/Dublin-Graduate-Software-Development-Engineer-Job/1462727/146272714627272012-06-15MicrosoftITfull-timeUSDstarting0BSDublin, IEJob Category: Sales
Location: Algiers, DZ
Job ID: 771513-64961
Division: Sales

Why does the CAS Sub-Segment Lead exist?

The CAS Sub-Segment Lead adds value to the Commercial and Communication Sector by providing the strategic direction and leadership within a single subsidiary. The success of this business relationship is measured by individual and team all-up sell-through and sell-with revenue within the subsidiary that meets or exceeds year-end growth projections; increase in win rates/competitive wins; an appropriately 180-day weighted pipeline by CAS subsidiary, with tight forecast accuracy; and positive feedback or scores/ratings on Workgroup Health Index (WHI).
The CAS Sub-segment Lead adds value to customers and partners by providing CAS vision and strategic direction. Partner success is measured by improved customer and partner perceptions, by sell-with and sell-through revenue sales, and by year-over-year increases in customer and partner satisfaction as measured by NSAT scores/anecdotal feedback.

The CAS Sub-Segment Lead adds value by:

1.Leading a consistent and predictable business where team members are enabled to perform their best.
2.Providing a CAS vision and leadership for subsidiary customers and partners of Microsoft’s technology roadmap and the impact on the market, customers and partners.
3.Driving organizational development within the Leadership team and across the CAS subsidiary.
4.Developing a business plan that contributes to the overall CAS strategy.
5.Contributing to the partnering strategies and partner business planning through a deep understanding of the competitive landscape driven by a view of partners and partnering needs that best support the overall partner strategy.


The CAS Sub-Segment Lead is unique in:

1.Its ability to coordinate activities between partners, Microsoft BGs and account teams.
2.Its positioning and leadership of Microsoft as a provider of solution offerings that span multiple technologies.
3.Its ability to drive business partnerships with account teams and partners at the subsidiary level to focus on CAS business and strategies to develop opportunities.


The key initiatives and challenges facing the CAS Sub-Segment Lead are:
1.Continuing to drive sales effectiveness of subsidiary account team
2.Managing and developing across the team members that position the subsidiary for growth through process and sales excellence to better meet co-marketing needs across all levels of the partner organization to drive competitive wins.
3.Developing an organization that supports a highly specialized team of competitive talent and maintaining a hiring pipeline of talent to meet growth needs.
4.Continuing to advocate/drive sales excellence across the subsidiary Team Unit and Group Leads.

Candidate Profile:

Qualifications
*10 years of related experience
*At least 3 years of a successful track record managing people in subsidiary sell-through and/or sell-with offerings is required.
*Bachelor’s Degree is required, MBA Preferred

Hiring Profile

•Has experience in a subsidiary environment, leading a team of technical and non-technical individuals through successful sell-with and/or sell-through agreements.
•Has extensive experience “hiring smart”; understands the impacts, both positive and negative, that hiring decisions can have on team members and other groups and does not make compromises simply to meet headcount requirements.
•Is focused more on his/her team’s performance than on his/her own performance; measures his/her success by having each team member meet or exceed targets.
•Is adept at developing the skills of team members by understanding their individual requirements and providing the right coaching and mentoring activities to close gaps in performance.
•Is trustworthy and trusting; creates environments where individuals feel comfortable sharing issues.
•Has successfully collaborated and managed by influence (of non-reporting groups, peers or individuals).
•Has strong business planning skills and encourages team members to develop targeted plans.
•Is comfortable in executive settings with senior levels within Microsoft and partner organizations; knows the challenges these executives are facing.
•Is organizationally agile; can navigate a complex organization to reach a goal or objective; is effective at positioning gives/gets.
•Knows how to establish and manage to guidelines, roles and responsibilities of others.
•Has experience in turning around poor performing accounts and/or sales teams.
•Has experience effectively managing the business operations of an evolving sales force, within a larger matrixed model.
•Is fluid and flexible, is able to deal with ambiguity; leads change with his/her team members, championing the benefits of the change and overcoming the resistance.
•Managed political situations, where the needs of one group might conflict with the needs of another.



]]>http://www.microsoft-careers.com/job/Algiers-Commercial-and-Communication-Sub-Segment-Lead-Job/1473700/147370014737002012-06-15MicrosoftSalesfull-timeUSDstarting0BSAlgiers, DZJob Category: Services & Consulting
Location: Spain - Non Location Specific, ES
Job ID: 787024-75479
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience CRM Functional Consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a Functional CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM in one of the main industries ie. Telecommunication, Financial Services, Retail and etc.
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Ability to communicate with business users
- Being able to gather customer requirements and document them
- Being able to translate user requirements for technical team
- Being able to generate test scripts for user acceptance
- Being able to document different deliverables
- Proven record of playing business analyst or functional consultant in enterprise implementation based on Microsoft CRM Dynamics or competitive products
- Deep know-how in one of the major industries

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires several years of relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Spain-Non-Location-Specific-CoE-CRM-Functional-Consultant-Job/1754593/175459317545932012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSpain - Non Location Specific, ESJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 772485-65753
Division: Services & Support

Location: N. Virginia

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of our products both Application and Infrastructure. The successful candidate must be a U.S. Citizen.

Job Description: A Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, should something unexpected occur, the TAM working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Key initiatives for this role include:
Customer health through service delivery, planning and execution; customer satisfaction; emphasis on prevention and consultative advice (ITIL); management of support services to Enterprise Services customers.

Scope and decision making include:
Manages a diverse and complex scope of support issues. Solve complex support issues effectively. Escalate as necessary for confirmation of solutions or other options as needed. Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address. Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit. Manage the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust. Make good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis. Decisions sometimes impact immediate group and other related groups. Determine most effective method of problem resolution by utilizing internal resources when necessary. Occasionally leads sharing of best practices with team community. Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives. Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan. Position relies internally upon CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs. Communicates with and influences Microsoft Services leadership/management at team level. Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of IT managers and individual technical contributors.

Qualifications:
A minimum of 3 years of experience in an enterprise support environment with a strong understanding of corporate account support needs and knowledge of support industry. Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security. Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills. Contribute to team operational precision by active design of and participation in community initiatives. ITIL Foundation Certificate preferred. The position will require travel to customer sites.

The successful candidate must be a U.S. Citizen and be willing to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) Plus Poly. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Technical-Account-Manager-772485-Premier-Job-DC-20001/1487148/148714814871482012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 787160-75662
Division: Sales

Microsoft’s Federal District is seeking an experienced customer focused Enterprise Sales Manager for a position on the Federal Civilian Leadership team. This person will manage and lead the cross team selling efforts on one of three Civilian Government Sales Teams covering DHHS, SSA, VA and MHS. Experience with these Federal healthcare customer accounts is a plus. This self-motivated sales leader will need a deep understanding of enterprise information technology sales in the Public Sector marketplace; including, public and private cloud, datacenter, data platform, productivity, and business application solutions. The ability to help account teams listen and translate customer business priorities into sales opportunities is critical to the success of this role.

Key Accountabilities:
-This person will lead a team of 5 Account Executives and 3 Technology/Solution Specialists and have the ability to coach individuals on sale strategy, execution and achieving sales commitments
-Be the primary interface from Microsoft into your customers by building and maintaining value based relationships with Executives from their Mission/Program and IT organizations
-Define a strategy for the territory and key accounts focused on increasing the value delivered to the customers, differentiation of Microsoft from competitors, and growth of customer’s business
-Conduct quarterly reviews with key customer contacts to gain insight into customers’ business initiatives
-Align to World Wide Public Sector (WWPS) objectives: CPE (Customer and Partner Engagement), CSI (Competitive Strategic Initiative), Relationship Excellence, Growth, Realizing Value through a One Microsoft positioning
-Lead efforts around price and licensing negotiations
-Regularly interface with the cross team supporting the territory and customers with formal and informal planning and review activities
-Perform formal handoff of opportunities to appropriate opportunity owners and conduct formal, regularly scheduled v-team meetings to review newly-identified and active opportunities
-Develop and manage a healthy and predictable pipeline that meets or exceeds quota expectations
-Fulfill the operational aspects around sales, account and territory management
-Communicate the need for resources to local and corporate management

Key Success Criteria
-Revenue growth and attainment
-Increased customer satisfaction (CPE)
-Develop and maintain “C” level executive relationships with these enterprise customers
-Develop and maintain positive peer and cross team relationships
-Develop a deep understanding of the territory and key customers businesses
-Ability to work across multiple functions and business units within Microsoft as well as the customers’ business to lead both business in a collaborative coordinated dialogue
-Ensure Microsoft is rated as a top tier vendor by the customer.
-Effective and efficient use of resources in closing deals (cost of sale)
-Achieve positive feedback from one’s team and customers
-Align and partner with Microsoft Services and Partners

Knowledge and Skills
-10+ years of proven IT sales and management experience with enterprise accounts desired, along with a track record of working with a wide range of business partners.
-Previous experience in managing people and their professional skills development; hiring, development and attrition with teams is desired.
-Experience working to solve problems across business units and multiple locations
-Deep understanding of Microsoft’s business and go to markets strategy across key products lines in both consumer and commercial
-An understanding of Microsoft technologies and license programs would be a distinct advantage.
-Additional sales or marketing qualifications centered on driving business value through the use of technology in the healthcare Industry.
-An overall passion for sales within a technology environment that drives business value.
-Degree qualified (bachelor’s degree typically required, Master’s/MBA preferred).

Location: Washington, DC or Reston, VA

MSUSJOBS
SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-ATU-SALES-MANAGER-Job-DC-20001/1754647/175464717546472012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Washington, DC, US
Job ID: 791040-78484
Division: Microsoft Business Solutions


Do you want to help build the framework powering applications used by doctors and researchers across the country? Do you want to work on a product that helps save lives in hospitals every day?

Enable the creation of world-class applications providing doctors, nurses, and other hospital staff with instant access to comprehensive information about their patients and research. As a developer in the Amalga Application Framework Team, you will help provide a well-designed framework for exploring and visualizing patient and imaging data, freeing our clients from working with the complexity of the various data layers, protocols, and custom controls. Our internal and external partners need fast, high-quality, dependable controls, components, and web services. We need to facilitate rapid development of high-value customizable applications, to be deployed to some of the nation’s premier hospitals and healthcare providers. Our challenge is to build out this framework to support not only the next-generation features of the Microsoft Amalga platform, but also future applications targeted at clinical, research and healthcare administrative scenarios.

We are looking for an outstanding engineer with strong coding ability and experience in building applications. Responsibilities include: design and implementation of complex software features, communication and collaboration with coworkers and subject matter experts in the healthcare domain. Qualifications include a minimum of 2 years of product development experience. Healthcare experience is beneficial but is not required. Proficiency in C#, .NET Framework, and SQL Server are essential. We prefer candidates with experience in web development (such as SharePoint, ASP.NET, CSS, JavaScript, and JQuery). A BA/BS degree in Computer Science or related field, or equivalent technical experience, is required.

NOTE: This position is located in the Washington, DC area.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Software-Development-Engineer-Health-Solutions-Group-Job-DC-20001/1812186/181218618121862012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: , , US
Job ID: 784547-74051
Division: Services & Support


Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

We are actively seeking a Consultant with a passion for development. It would be preferable if a candidate has experience developing in SharePoint; however candidates with a strong development background interested in ramping up in Microsoft Office SharePoint Server (MOSS) will also be considered. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .Net framework.

In conjunction with MOSS development, the successful candidate will be able to demonstrate proficiency with, or quickly learn .NET architecture, design, coding, and debugging or have a willingness to learn. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution.

Each consulting engagement is customized to serve the client’s unique needs. The successful candidate will be expected to participate in engagements by demonstrating mastery of:

- Understanding and experience with the .NET 2.0 and 3.0 framework.
- Experience with the C# programming language and object-oriented programming. Experience with Visual Basic.NET or other .NET programming languages is helpful.
- Understanding and experience with Microsoft Windows and other Microsoft technologies.
- Experience developing Microsoft Office based solutions (MOSS experience preferable).
- Experience developing database applications using SQL Server 2005 and SQL Server 2000. Experience with Oracle or DB2 is helpful.
- Experience developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.
- Debugging skills; ability to debug system-wide technical problems in unfamiliar areas.
- Ability to diagnose and correct performance problems.
- Excellent oral and written communications skills.
- Ability to engage in executive and senior-level technology discussions.

The individual will diagnose and correct performance problems. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in development of solutions in a large scale environment.

The successful candidate must be a U.S. Citizen, will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Department of Homeland Security EOD. The position will require travel to customer sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Senior-Consultant-SharePoint-Server-%28MOSS%29-Non-Specific-Location-Job/1717307/171730717173072012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: South Africa - Non Location Specific, ZA
Job ID: 780284-75700
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Infrastructure-Architect-Job/1757126/175712617571262012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSouth Africa - Non Location Specific, ZAJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 784087-73899
Division: Online Services Division


Do you want to help millions of internet users find the best search results on the web?
The Bing Domain Relevance Team develops advanced search technology to enable users to find relevant results in high value vertical domains. We are a fast-paced one-stop R&D team and provide ample opportunities for strong developers to influence the architecture, algorithms, user experience, quality and performance of our products.
The domain relevance team is looking for a talented researcher/architect with the strong lead potential to help us develop our next generation of ranking algorithms. We are looking for a self-motivated and passionate individual who is interested in applying machine learning, data mining and query understanding to deliver the best search results on the web. You should have strong technical and coding skills and be able to apply research concepts in new and innovative ways.

Primary responsibilities of the position:
- Developing new methods and techniques for improving the relevance of our search results
- Utilizing and improving current machine learning methods to train our next generation of ranking and relevance algorithms
- Performing data mining to understand and take advantage of past user behavior
- Measure relevance and customer satisfaction
- Collaborate with Microsoft Research and other engineering and product groups within Bing search to deliver the most relevant and thought leading search engine available

This job requires strong technical skills.
You must have the following skills and experience:
- Deep experience in applying machine learning/data processing/statistical modeling to real-world problems.
- Knowledge of search/ranking algorithms and their effectiveness metrics.
- Proven track record in Search or Ads relevance
- Solid software development and engineering experience (C/C++, C#, SQL)
- Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale
- MS or higher degree in CS or equivalent (Ph.D. preferred)
- Possess the ability to learn new techniques from textbooks or research papers + strong engineering skills
* Exposure to semantic technologies (RDF, SPARQL, OWL etc.)

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Principal-BING-Job-WA-98004/1715092/171509217150922012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Nigeria - Non Location Specific, NG
Job ID: 780288-75722
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757149/175714917571492012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNigeria - Non Location Specific, NGJob Category: Sales
Location: United Arab Emirates - Non Location Specific, AE
Job ID: 778329-69737
Division: Sales

Position: Sales Executive
Location: UAE - Abu Dhabi

To be considered for this role, candidates must have extensive experience with selling: -
•IT Solutions
•IT Implementations
•IT Services
Individuals in Professional Services Sales are responsible for increasing the Services business in their assigned accounts by consistently meeting customer requirements and by ensuring the deployment/adoption and productive use of Microsoft technologies. They establish relationships, develop account strategies and plans, and manage a pipeline of Services opportunities while overseeing solution deployment and support. Success is measured by satisfied customers, long-term revenue potential in the account, and achievement of the annual quota.

The Services Executive (TSE) is the end to end Services account relationship owner for 4 -15 key Microsoft customers in Major and Corporate (CFAM) accounts.

The TSE:
•Is the single point of contact for all Services in their assigned accounts (internally with EPG and externally with customers/partners)
•Advises customer Business and Technology Decision Makers (BDM/TDM) how to best realize the value of their Microsoft technology investment through strategic business alignment, innovation, implementation, productive use and support.
•Is responsible for strategy, planning, marketing/positioning, crafting and selling our entire services portfolio (advisor, consulting and support) across assigned account/s or territory.
•Is accountable for attaining the agreed invoiced revenue quota for Product Groups (PGs) 1,2 and 3 in assigned account/s
•Oversees the delivery of all contracted services to ensure account team alignment, customer connection and high overall satisfaction

Qualifications:
Bachelor’s degree/equivalent (required) or MBA degree (preferred)
Experience:
Professional Services Sales, Software/Solution/Product Sales, Customer Relationship Management, Business Development, IT Consultation, Enterprise Architecture Planning, Project Management, IT Solution Development, IT Solution Delivery and Implementation, IT Service Delivery, Operations and Support.
•Career Stage 3 requires 1-3 years of related experience
•Career Stage 4 requires 3-5 years of related experience
•Career Stage 5 requires 5-8 years of related experience

Competencies:
Building Customer Partner Relationships, Confidence, Cross-Boundary Collaboration, Drive for Results, Impact and Influence, Interpersonal Awareness, Product & Technology Expertise, Strategic Sales Planning, Team Leadership, Value Selling

Training and certification:
Sales: Sales Management, Account Management, Account Based Marketing, Complex Sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, TAS - Target Account Selling, etc.), Sales Methodologies (equivalent to MSSP), Sales tools - Account Planning, Customer Relationship and Opportunity Management (e.g. Siebel, GSX or other), Complex Deal structuring (e.g. QADC)
Business: Territory Planning, Business development, Negotiation, Financial analysis, Pipeline Management
Information Technology: IT Governance (e.g. COBIT), Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business process management, IT Implementation (e.g. CMM and CMMI),
Delivery: IT Service delivery and support management (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI, Six Sigma )


]]>http://www.microsoft-careers.com/job/Services-Sales-Executive-Job/1556895/155689515568952012-06-15MicrosoftSalesfull-timeUSDstarting0BSUnited Arab Emirates - Non Location Specific, AEJob Category: Services & Consulting
Location: Hungary - Non Location Specific, HU
Job ID: 773264-70460
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1573046/157304615730462012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHungary - Non Location Specific, HUJob Category: Services & Consulting
Location: Spain - Non Location Specific, ES
Job ID: 779441-71630
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/Spain-Non-Location-Specific-CoE-Dynamics-AX-Architect-Job/1647582/164758216475822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSpain - Non Location Specific, ESJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 779441-71629
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-AX-Architect-Job/1647586/164758616475862012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Sales
Location: Germany - Non Location Specific, DE
Job ID: 782606-72802
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672425/167242516724252012-06-15MicrosoftSalesfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Sales
Location: Sweden - Non Location Specific, SE
Job ID: 782606-72797
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/Sweden-Non-Location-Specific-WE-PTA-AX-Job/1672450/167245016724502012-06-15MicrosoftSalesfull-timeUSDstarting0BSSweden - Non Location Specific, SEJob Category: Operations
Location: Shanghai, CN
Job ID: 775451-67368
Division: Operations


Senior Real Estate Porfolio Manager, Shanghai Campus and East China
Scope:
The Shanghai Campus and East China portfolio comprises of 65,000 sqm, spreads across 5 sites, housing 1800 staff. The position manages approx. US$ 25 M of Operating Expense budget annually.
Objective of Position:
The Real Estate Portfolio Manager acts as “the face of the Real Estate & Facilities organization” to his/her geographic area being accountable for the full cycle of the assets (plan, design, build and operate). This individual will partner with the Business Groups, Finance and other business partners in execution to understand business requirements and common goals for RE&F business and operations plans alignment to ensure successful execution that will translate into measurable year-over-year improvements in business client engagement, satisfaction, efficiency and effectiveness.

Key Responsibilities:
1. Develop and implement a multi-year plan for the Shanghai Campus & East China real estate portfolio, including strategy, business, financial and operational planning in alignment with the RE&F area goals and client strategy. Ensure successful execution.
2. Engage with area and site leaders and/or management teams as the RE&F point of contact and accountability for the assigned area sites. Partner with the field site-specific management teams to ensure that needs are understood and properly addressed. Establish client relationship rhythm of business for portfolio planning and synchronizing with business needs.
3. Ensure effective relationships with the sub area or site GM´s, HR Manager and Finance Controllers to determine occupation demand and set short and long term real estate and operational plans for area sites. Proactively pursue real estate market opportunities.
4. Effectively utilize RE&Fs policies, practices and leverage third parties for successful delivery of portfolio planning, facility operations management, programs and projects consistent with agreed-upon service levels and budgets. This individual will coordinate with senior managers within the RE&F organization and business unit representatives to ensure participation and compliance with regional RE&F programs, policies, standards and best-practices.
5. Develop and manage capital plans, budget plans and forecasts, including development and implementation of cost efficacy efforts in partnership with finance groups, integrator and vendors.
6. Use knowledge of Microsoft business needs and industry/market trends to contribute with recommendations and improve the design and delivery of RE&F services.
7. Respond to all local business requests related to RE&F through effective client relationship management.
8. Deliver "world class" service to the area/site RE&F customer base; interpret policy, deliver service, and monitor performance in a manner consistent with regional standards, policies and processes through effective management of service providers according to the global integrator model that manages and oversees vendors.
9. Adhere to the area rhythm of the business to ensure synchronization with key strategy, financial, operational planning and business reviews. Deliver area/site business reviews RE&F internal and external.
10. Promote continuous improvement in RE&F management through effective process, methodology, and training. Partner with RE&F Centers of Excellence to identify, develop and implement processes and best practices within the area to support the continuous improvement of the regional and global RE&F knowledge base.
11. Monitor, manage and report the performance of vendors. Drive vendor performance, best practices, and methodologies to ensure that objectives are being met. Track their performance and provide feedback using formal review procedures. Ensure that performance issues are quickly addressed. Maintain appropriate and consistent level of vendor oversight and management.
12. Ensure effective area/site partnerships with supporting peer organizations, MSIT, GPG, Security, Finance, LCA and HR. Foster service delivery integration to business clients.
13. Partner with GPG to support RE&F sourcing strategy within the area using the integrator sourcing framework.
14. Prepare periodic RE&F status reports that measure progress against agreed upon initiatives, benefits, issues resolution and service levels. Monitor area needs to anticipate future RE&F requirements and assessing the external marketplace to identify improvement opportunities.
15. Drive real estate transactions, site design and constructions projects through the effective management of Real Estate service providers.
16. Lead change and reinforce change management strategy/plans to drive consistency and adoption within the workplace.
17. Ensure that RE&F is in compliance with all statutory and reporting regulations and Microsoft policies and controls. Maintain stringent policies regarding data integrity.
18. Develop and implement local sustainability initiatives while also supporting implementation of corporate-driven initiatives.

Professional/Personal Skill Requirements
1. Personal:
B.A or B.S. in Business Management, Facilities Management, Finance, Architecture or Engineering or other related fields, MBA or related graduate degree preferred. Real estate and Facilities industry certification a plus.
Analytical and strategic problem-solving capabilities.
Strong communications skills (written and verbal).
Fluent in English and Mandarin. (Written and verbal).
High energy and enthusiasm to effectively manage the area RE&F organization and service delivery function.
Ability to operate independently and effectively in an ambiguous environment.
Willingness to travel an average of 20% of the time

2. Experience:
5 - 7+ years of total management experience with proven track record in Business Management and Client Relationship Management. Real Estate and Facilities Management experience is desirable but not mandatory.
Demonstrated contributions in terms of a reduction in total business costs and continuous improvement in operational areas.
Engaging with senior management to establish expectations, KPIs and strategic or program direction for successful service delivery.

3. Organization/Industry/Team Leadership:
3-5 years of the total experience must have been leading and collaborating with virtual teams in a multi-national organization.
Effectively manage the area RE&F organization and service delivery function.

4. Client/Integrator/Vendor Relationship:
Strong relationship skills; able to develop "trusted leader" status with internal business clients, cross-functional teams, and finance organizations.
Demonstrated collaboration skills across own organization and support peer organizations (MSIT, GPG, Security, Finance etc ) to drive and deliver integrated streamlined processes. Ability to influence cross functional teams.
Competencies
Confidence (Level 2): Acts confidently in uncertain circumstances; works effectively in ambiguous situations. Makes decisions without having to ask others for advice or permission. Stands behind his/her decisions.
Analytical Problem Solving (Level 2): Generalizes principles from unconnected or inconclusive data sets and applies these to solve problems. Breaks complex problems down into clear and simple terms. Systematically considers the implications of problems and solutions in more than one domain at a time and does not solve a problem in one domain in a way that causes a problem in another.
Cross-Boundary Collaboration (Level 2): Initiates collaboration with others; invites others to meetings and presentations to share information. Asks for critique and insights from others about new ideas, product or process innovations, and so on. Seeks support for collaborative activities from peers and senior leaders.
Global Insight (Level 1): Understands and is aware of global dependencies within scope of work. Uses Technology and communication to engage and update others at remote locations. Communicates and monitors systems and processes to ensure that output meets expectations and work is well coordinated.
Global Process Management (Level 2): Designs complex processes and metrics to accommodate end users by using process improvement tools and methods. Develops metrics that will provide the most useful data for monitoring and optimizing systems. Develops and implements strategies, practices, and procedures that allow others to manage processes with minimal need for personal intervention.
Impact and Influence (Level 2): Consciously develops influence strategies. Anticipates the reactions of others. Adapts a presentation or discussion to appeal to the interest of others. Takes well thought-out action to achieve a specific impact
Interpersonal Awareness (Level 2): Integrates his or her understanding of others' emotions as well as the content of what they're saying into his or her interpretation of situations. Understands less-obvious reasons for others' concerns, behavior, and perspectives. Understands others' attitudes and behavior
Project Management (Level 3): Develops systems to monitor risks and dependencies and report changes. Works effectively across disciplines and organizational boundaries to gain timely closure on decisions that impact own project/solution/portfolio. Develops methods to track and report metrics, gains agreement on quality and relates it to business value. Asks the right questions to resolve issues and applies creative solutions to meet project objectives.
Strategic Insight (Level 2): Analyzes problems in the context of the product or service and business strategy to make appropriate decisions that directly affect his or her key area of focus. Uses competitor knowledge and business and industry trends to enhance his or her feature area or properties, or solutions. Probes for additional information when necessary but does not get sidetracked by extraneous details.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Shanghai-Senior-Real-Estate-Portfolio-Manager-SMSG-Shanghai-Job/1514411/151441115144112012-06-15MicrosoftOperationsfull-timeUSDstarting0BSShanghai, CNJob Category: Software Engineering: Development
Location: Bangalore, IN
Job ID: 776576-68226
Division: Online Services Division


SDE II

About Ad Center Team, Bangalore

Are you excited about working in a startup environment on the bleeding edge of business and technology? Do you want to work on one of the most pivotal strategic initiatives in the company, be part of creating a fundamentally new and innovative solution to change the landscape of search marketing, and have a great time while doing it? If so, you should take a serious look at our team!

As a result of the Yahoo! and Microsoft Search Alliance, we are creating the ad Center team to go win in the online advertising space as part of the newly formed India Development Center in Bangalore. This team will be responsible for building systems that include massive database infrastructure, relevance algorithms, ad delivery engines, data mining systems, windows clients, web user interfaces etc. The problem space encompasses some of the biggest and most comprehensive problems in Computer Science (Machine Learning, Data Mining, BI, Large Scale Distributed Computing, Service Deployment and Management); Mathematics (Optimizations, Probability Theory); Economics & Business (Auction Theory, Behavioral Targeting). In addition to the technological demands, this is a unique challenge in terms of bridging cultures, organizational design, business acumen and vision setting as we look to refine and deliver on a multi-year vision and mission. The ad Center team in IDC is hiring strong, self-motivated and results driven developers to create a system that will offer an unparalleled value proposition to both search users and advertisers. This is a rare opportunity to be at the epicenter of innovation on the Web and a key influencer of technology decisions for an important growth area at Microsoft.

Are you excited about data and algorithms? Are you excited about applying your computer science skills to cutting edge business problems? Are you excited about building a team of engineers with expertise in machine learning? If the answer is yes, then the AdCenter R&D team at the Microsoft India Development Center (IDC), Bangalore is for you. AdCenter is Microsoft’s online advertising platform. The IDC AdCenter team is responsible for various aspects of the product including its Paid Search and Contextual ad offerings. In particular we are driving technology that helps serve the most relevant ads within content pages that in turn provide high return on investment for advertisers and yield for publishers.

Qualification & Experience :
A minimum of 4-6 years of development experience
Successful candidates will demonstrate excellent design, coding and debugging skills, be able to work as part of virtual team and have excellent cross team collaboration skills.
We are looking for people with a demonstrated track record of delivering production quality software and who can “own” areas and drive features into the product.
The ideal candidate should have participated in the design and implementation of a high impact feature of production software.
You will be working on a c# codebase, so strong c# skills and sound knowledge of the .NET framework will be imperative for the feature work.
Some of the other experiences we’re looking for include shipping high-quality software, from concept to delivery, in a commercial software development environment; a strong development background
A passion for working closely with customers, partner teams and good communication abilities
Knowledge in one or more of the following is a must: Online Advertising, Web Services, .NET, n-tier applications
Passion for tackling very large scale data systems, deriving deep analytics and actionable insights
Designing scalable systems to help derive search Ad marketplace metrics in a timely manner.
Architecting solutions for driving engagement with online search Ad marketplace players by providing key signals to increase monetization and market health.
Prior experience in problem design using Hadoop or other map reduce paradigms is a plus

BS/MS in Computer Science.

]]>http://www.microsoft-careers.com/job/Bangalore-Software-Development-Engineer-Job/1530255/153025515302552012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBangalore, INJob Category: Customer Service & Support
Location: Munich, DE
Job ID: 777367-68833
Division: Services & Support

Standorte: Bad Homburg, Hamburg, München, Köln, Berlin, Böblingen

Ihre Aufgaben:

Fachliche Kompetenz, Einsatzfreude und eine einnehmende Persönlichkeit sind die Schlüssel zum Erfolg in dieser Position. Denn als Premier Field Engineer stellen Sie sich in den Dienst unserer wichtigsten und größten Kunden in Deutschland: indem Sie an deren Standorten vor Ort den bestmöglichen Support sicherstellen. Dabei nutzen Sie Ihre Arbeit rund um den Einsatz des MS SQL Servers und weiterer Microsoft Produkte, um Ihre Ansprechpartner durch hochqualitativen Service in Staunen zu versetzen und ein unzerstörbares Band des Vertrauens zwischen Kunde und unserem Team im Customer Service und Support (CSS) zu knüpfen. Erst wenn Ihr Kunde weiß, dass es auf dem Markt keinen vergleichbaren Vorort-Support gibt, ist Ihre Arbeit getan. Egal, ob Sie langfristig bei einem Kunden agieren, um die reibungslose und optimierte Nutzung dieses Microsoft Produkts zu sichern, oder einen Ad-hoc-Auftrag im Störungsfall erledigen. Als unser Support-Spezialist handeln Sie sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung neuer Services) als auch reaktiv (bei auftretenden Störungen). In jedem Fall sorgen Sie dafür, dass die Anzahl der Störungen während Ihres Aufenthalts vor Ort gegen Null geht. Kurzum: Sie garantieren volle Kundenzufriedenheit und setzen durch überdurchschnittliches Engagement und starke Serviceorientierung alles daran, die Erwartungen an unseren Onsite-Support noch zu übertreffen. Selbstverständlich halten Sie hierfür Ihr Wissen über die aktuellen Produkte und Konfigurationen der Kunden immer auf dem neuesten Stand und binden alle verfügbaren Microsoft Teams ein, um auftretende Probleme schneller und effektiver zu lösen. Last, but not least unterstützen Sie die Microsoft Account Teams bei Deployment-Projekten - bei Bedarf auch mal außerhalb der üblichen Arbeitszeiten.

Ihre Qualifikationen:

- Mindestens vier Jahre Erfahrung im Firmenkundensupport rund um den Microsoft SQL Server Version 2005/ 2008
- ITIL/Servicemanagementerfahrung
- Fundierte Kenntnisse mit SQL Administration und Hochverfügbarkeit
- Know-how im Bereich SQL Server Tools (Management Studio, Profiler, Configuration Manager, Surface area configuration)
- Erfahrungen in T-SQL Programmierung sowie MS Visual Studio Database Edition
- Fundierte Einblicke in die IT-Umgebungen von Unternehmen und deren Geschäftsanforderungen
- Routine im direkten Kundenkontakt
- Präsentationssicherheit
- Sehr gutes Englisch

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:DE
EUR:MSDE:SMSG:EN


]]>http://www.microsoft-careers.com/job/Munich-Developer-_NET-%28mw%29-Job/1544109/154410915441092012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSMunich, DE IT Project Manager Jobs in Finland

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

If you love nothing more than pushing new technology into the market, you’ll find yourself in good company as you manage genuinely interesting projects with a market leader.

Client needs, delivery estimates, time constraints, internal resources and budgets – you’ll consider them all as you scope out complex IT projects, designed to help our customers make the most of their technology. As the authority on all things project management, you’ll have a huge say in the feasibility and direction of the project. And once underway, you’ll monitor the plan from start to finish – even recruiting the team you’ll need to do it justice.We take a huge amount of pride in our work. So risk assessment plays a big role here. You’ll spot any potential problem areas, make plans to avoid them and use your natural rapport with people to keep your client in the loop.

It's your chance to:

- Deliver leading-edge technical projects
- Benefit from the safety net of amazing organization-wide risk management
- Enjoy plenty of back up so you’re not out there on your own
- Develop your skills alongside experts in the fiel

Skills and qualifications:

- IT experience, either within project management or delivery
- Ideally 9,000+ hours of project management experience on projects with total billed hours of 2,500 Fixed Price or 7,500 Time and Material .
- Worked with teams of 100+ people (may include partner resources)
- Understand the needs and methodologies of IT delivery teams to estimate timescales

In Enterprise Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Espoo-IT-Project-Manager-Finland/1561407/156140715614072012-06-15Microsoftfull-timeUSDstarting0BSFinlandJob Category: Customer Service & Support
Location: Switzerland - Non Location Specific, CH
Job ID: 782950-72941
Division: Services & Support


Global PFE Mission Statement

Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Microsofts Customer and Support Service (CSS), PFE is focused on the Operations Phase of IT services based on Microsoft Technology.

What does this mean?

Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various proactive and reactive services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. To ensure the skills to troubleshoot and maintain our customers IT services in line with Microsoft best practices our PFE team consists of highly trained engineers. When things do go wrong we provide rapid on site expertise to resolve critical situations worldwide 24*7.

PFE Delivers

Onsite proactive and reactive services to our Premier customers around the globe
Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks)
Long term engagements with Dedicated Support Engineering
Services delivered by highly skilled engineers with deep technical expertise

Interested?

So do you want to be part of this exciting part of the business? Proactively working with Microsoft’s Premier enterprise customers, enabling them to make the most out of their technology to move their business forward?

We need individuals that:

Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to your peer group as well as our customer account teams.

Provide first class support for our biggest MS customers in Europe
Communicate at various levels from CIO to the technical staff on the ground.

Experience

Experience in the enterprise customer arena
Understanding of complex operational challenges of IT service management
Face-to-face customer engagement skills
Self-dependent working style
Excellent written, oral and presentation skills in at least German/French and English
Troubleshooting knowledge & skills
MCSE or equivalent qualification
Degree qualification or equivalent experience
Good understanding of ITIL/Service Management
Commitment to work in virtual teams across Europe to create standardized proactive and reactive services
Willingness to Travel

Platforms - Windows Client
Platforms Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows operating system solutions.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Windows Client role requires depth knowledge in a number of the following technologies / areas:

Enterprise client builds & deployment
Driver Management
Group Policies
Microsoft Desktop Optimization Pack
Application Compatibility
Business Desktop Deployment (BDD) / Microsoft Deployment
Windows Client Deployment experience

If you are interested to take contribute to the PFE team success story in our office in Zürich, Berne, Basel or Geneva, we are happy to get your application at http://careers.microsoft.com/

]]>http://www.microsoft-careers.com/job/PFE-Operational-Consultant-Windows-Client-Job/1674683/167468316746832012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Legal & Corporate Affairs
Location: Morocco - Non Location Specific, MA
Job ID: 782971-72973
Division: Legal & Corporate Affairs

GOVERNMENT AFFAIRS MANAGER
MICROSOFT NEPA (NORTH AFRICA, EAST MED AND PAKISTAN)

Microsoft is recruiting a senior professional to manage corporate affairs work in the North Africa, East Mediterranean and Pakistan (NEPA) region of its business in Middle East and Africa (MEA). The professional will act as general advisor to the business leadership in NEPA on government, industry and corporate affairs issues and will coordinate coverage across the business locations operated in the region. The position will report to the Regional Corporate Affairs Lead for MEA, and also work closely with the LCA Director for Middle East and Africa. The position will also have “dotted line” reporting responsibilities to the NEPA General Manager.

The successful candidate will have at least ten years relevant experience in the areas of public policy, and government affairs. A combination of public and private sector work experience would be preferable. Experience and/or relationships with key government officials is a plus. Fluency (written and spoken) in English is required; fluency in French is strongly preferred and Arabic is a plus.


Reporting to: Regional Corporate Affairs Lead, MEA LCA (legal and corporate affairs)

Key Areas of Responsibility:

Specific responsibilities of the position include:

•Developing, orchestrating and implementing, in partnership with key stakeholder groups in the Company, strategic outreach strategies and campaigns to positively shape the debate and public policy outcomes on issues important to the ICT industry. These issues include online and software ecosystem growth and development, privacy, ICT security, intellectual property rights protection, competition law, and trade and market access.
•Working in close partnership with the Company’s public relations team to develop effective internal and external communications strategies.
•Supporting the Public Sector business through engagement with government departments, mapping of account influentials and development and implementation of strategies to support the revenue and growth objectives of this segment.
•Externally representing the Company in small and large group settings to promote the Company’s and the industry’s position on important public policy issues.
•Working closely with the Microsoft leadership team in market to keep them well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of these issues to the Company’s businesses. Directing the external engagement of the leadership team as it relates to outreach on public policy issues.
•Being a leading voice for the Company in (and building and strengthening the Company’s relationship with) industry partners, trade associations, advocacy organizations, multi-lateral organizations, and industry coalitions to more effectively shape and advance the industry’s position on important public policy issues.
•Championing the Company’s values and the highest ethical standards in the conduct of Microsoft’s business and engagement with government customers and officials
•Identifying new and emerging legal and regulatory issues that may affect Microsoft’s businesses in the region. Coordinating with internal and external legal and non-legal expert resources, as necessary, to help analyze and address such issues in the implementation of the company’s business strategy.
•Implementing an effective measurement and analysis approach for campaigns that will support prioritization of activities and investments.
•Working with the Regional Standards Officer to engage and manage relationships with regional Standards bodies.

Candidate Profile

Key Experience:

•A minimum of ten years of relevant professional activity, preferably in MEA.

•Experience in building and managing relationships with key government officials.

•A combination of private and public sector work experience.

•A strong understanding of business issues and thinking, preferably in the IT sector.

•A proven record of cross-group collaboration.


Qualifications

•Minimum of 5 year studies at university in the areas of law, economics, communications, political science, international affairs or equivalent is strongly preferred.

•Education in public administration (preferred).

•Excellent written and spoken and English.

•Fluency in French is strongly preferred and Arabic is an advantage.


This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Microsoft is an Equal Opportunity Employer and supports workforce diversity.


]]>http://www.microsoft-careers.com/job/Corporate-Affairs-Manager-NEPA-Job/1680024/168002416800242012-06-15MicrosoftLegal & Corporate Affairsfull-timeUSDstarting0BSMorocco - Non Location Specific, MAJob Category: Services & Consulting
Location: Algeria - Non Location Specific, DZ
Job ID: 783495-73214
Division: (Not Division Specific)


The Engagement Manager is responsible for understanding customer requirements, putting together proposals and work orders. Engagement Manager is responsible for revenue forecasting and delivery of Engagements within client portfolio. Responsible for all engagement oriented negotiations, proposals, including contractual, fiscal, and scheduling. Held accountable for customer satisfaction, Partner satisfaction, backlog realisation for his/her projects, project profitability, and employee satisfaction in his/her projects. The Engagement Manager is accountable for ensuring all work done is compliant with corporate business policy.

Key Performance indicators:

Measured on Customer Satisfaction, Consultant Utilisation, Consultant Satisfaction, Billed Revenue and Engagement Profitability, Fiscal Forecasting

The Engagement Manager is responsible for decision making regarding services opportunities, and delivering engagements including, setting customer bill rate, statement of work/contractual obligations for engagements while limiting risk assumed by Microsoft, approving staffing of projects, performance management for personnel on engagements, as well as decision making regarding client/partner relationships. Need Service Line Practice Manager involvement on issues regarding contractual value above approval levels, discounts above approval percentage, high project risk, and non standard contractual language or project financing.

The Engagement Manager is responsible for communicating within the project team, Microsoft and the industry vertical customer. Communicating with internal and external groups including legal, sales, product development, partners, and product support. These communications include negotiations with customer, partner and Microsoft personnel. Communications with customer generally at manager to director level.

The Engagement Manager is responsible for customer satisfaction, partner satisfaction for partners involved at his/her engagements, realization of backlog for his/her engagements, project profitability, and employee satisfaction for his/her engagements. Additionally responsible for approving all customer invoices, and accounts receivable for managed engagements.

]]>http://www.microsoft-careers.com/job/Engagement-Manager-Algeria-Job/1691863/169186316918632012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAlgeria - Non Location Specific, DZJob Category: Services & Consulting
Location: Guaynabo, PR
Job ID: 760076-47284
Division: Services & Support

Strategic Solutions Professional (Enterprise Architect)

Are you ready to seize an opportunity to work with established and innovative enterprises in a long-term relationship? Looking to work closely with top Line of Business and IT Executives in large Enterprises, to accelerate the achievement of business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT environment involving multiple platforms and technologies? Want to connect the solutions you envision to the business and measure impact to the bottom line of your customer? Interested in leveraging your abstract thinking skills and employing strong architectural skills to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer-and-partner experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

This strategic role in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers. The role enables customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments this role systematically plans, orchestrates, and contributes to the development and execution of their customer’s strategic technology plan to align with the broader business goals in an innovative fashion. They will provide industry best practice advice and boost the likelihood of successful integration of Microsoft technologies including integration and interoperability in a heterogeneous environment. In addition to building their own personal network, they will be provided an extensive network of colleagues with complementary competencies and draw on these resources expertise to enhance the overall service provided by Microsoft to customers. The sections below identify the key areas and offer insight into the more common activities:

-Relationship-driven differentiation: What this role provides to customers is unique and available only from Microsoft. They advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:
oArranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and many other teams and communities.
oFacilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
oHarnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You also have access to the ‘Library’, a catalog of reference architectures, blueprints, industry insights and benchmark data that adds unique value.
oFacilitating customer IT staff development.

-Business-driven portfolio value management: The role takes a principled approach first to understand the customer’s needs and then to develop roadmaps of change that realize value from their Microsoft investment across a heterogeneous IT environment. Activities include:
oCreating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
oOrchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a program of orchestrated change and drawing from the collective know-how of Microsoft.
oProviding portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related strategy and planning initiatives.


-Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with customer organizational objectives. Activities to support this objective include:
oCreating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
oOrchestrating the use of the Microsoft network of resources formally from within the Advisor’s individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may be called on by colleagues to contribute from their area of specialization in other large engagements or to team with the support team around specific customer initiatives.

-Practice development: This role will contribute to the growth and maturity of the local and international communities provide mentorship, foster knowledge transfer, and lead by example. In addition, opportunities exist to drive IP development and reuse initiatives and drive best or proven practice in architecture, planning, and customer engagement.

-Business development: This role will be expected and have the opportunity to bring their years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both their local Microsoft business and more broadly across other Microsoft businesses.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

-Industry: The following are higher priorities: Public Sector; Banking; Telco; Manufacturing; Energy
-Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration
-Enterprise Architect Specializations:
oBusiness Value analysis and benefits management
oEnterprise-level Architecture
oBusiness Architecture
oInformation Architecture
oIT Governance
oIT Portfolio Lifecycle Optimization
oOrganizational Change Management
oOrganizational Design
oIT-led Business Innovation

This role understands interoperability issues and the strengths and weaknesses of platforms and products, and is able to provide a trusted voice at the decision-making table. Typically with IT sponsorship, they develop relationships with key line-of-business executives, putting them in position to translate early business needs and insights into actionable IT strategy and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a great grasp of technology and solutions.
If you meet the above profile, we’d really like to talk with you.
Qualifications and Experience:
-Must have a combination of a degree (Computer Science, Social Science or Business), and equivalent work experience
-At least 8 - 10 years related IT experience
-Must have a proven record of delivering business value from Information Technology at an executive level
-Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)
-The ability and background experience to provide leadership in the practice, and a demonstrated effectiveness in consulting and client management
-Executive-level interpersonal and writing skills
-Experience at forming and leading virtual teams


Microsoft is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.


]]>http://www.microsoft-careers.com/job/Guaynabo-Strategic-Solutions-Professional-%28Enterprise-Architect%29-Job/1388940/138894013889402012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGuaynabo, PRJob Category: Sales
Location: Toronto, CA
Job ID: 774787-66934
Division: Advertising & Online



MACH Search Evangelist - Advertising and Online

*** PLEASE NOTE: The MACH Program is only open to candidates who have recently graduated and hold an MBA, Undergraduate Degree or College Diploma. To qualify, the candidate’s start date must not be greater than 12 months past their date of graduation.***

The MACH - Search Evangelist (A&O) is a member of the Canadian Search Evangelism team principally responsible for communicating the value and effectiveness of BING/adCenter to Canada. The MACH - Search Evangelist's mission is to drive platform and tool adoption through direct evangelism to influential partners, community engagement and quality interaction with key thought leaders throughout Canada.

This role will act as a trusted advisor and a search advocate for internal Microsoft Advertising account teams to position Microsoft's commitment to the search marketplace, while aiding internal Microsoft Advertising account teams to defend display ad sales.

The MACH -Search Evangelist will also maximize success with regional advertising partners through effective use of best practices while leveraging market/vertical data to determine strategies that drive increased share for BING and adCenter.

The successful candidate will have an established reputation within the region for significant search functional knowledge, superior presentation skills, effective and visible community participation and a strong command of online and social networking tools.


Core Responsibilities:

Drive increased satisfaction and awareness for Bing

Drive increased platform adoption and awareness for Microsoft adCenter

Build and maintain high-quality relationships with search community leaders and influencers within the target territory

Deliver persuasive, passionate, high impact, high quality presentations via various local and national event channels such as SES, Search Insider Summit, SMX and internal EBC's

Participate actively in the local search community through blogs, newsletters, meetings and social networking vehicles

Develop a regular rhythm to synthesize VOC feedback to help inform future features, functionality and prioritization for Microsoft adCenter

Actively support field Account Executive's (A&O) to engage, educate and defend display revenue by evangelizing Bing's unique value prop in the marketplace

Partner with MAS to deliver best practices and actionable vertical/industry stories to the marketplace

The ideal candidate would have:

Has graduated with an MBA within the last 6 months

Extensive knowledge of online media and Search Engine Marketing; including 3+ years of media sales/service experience

Excellent public speaker able to represent the Region, Bing, adCenter, BG and BU to sell-in the Search Evangelism value proposition to the team, partners, leadership and clients

Experience establishing and nurturing senior-level, long term relationships with digital marketing executives

Experience developing and executing winning strategies to increase adoption of new products/platforms

Demonstrated capability to influence partners and internal stakeholders at varying levels to support business goals

Excellent networking and interpersonal skills with the ability to influence community thought leaders

Exceptional communicator and active listener who has successfully established open and bi-directional feedback mechanisms and who actively seeks constructive feedback

Ability to support a team initiative yet work autonomously, within a fast-paced, fluid, interactive environment

Positive, can-do spirit and passion for search & technology

Strong self-discipline and time management skills

Proven track record of exceptional performance, high productivity and meeting deadlines




Required Competencies:

Strategic Thought Leadership

Pioneering

Product & Technology Expertise

Building Customer/Partner Relationships

Impact and Influence

Confidence & Communication Skills

Cross Group Collaboration

Synthesizing & Simplifying

High Interpersonal Awareness

Managing Change

Microsoft is an equal opportunity employer which supports workplace diversity.

CA:SMSG

J2W:WPK


]]>http://www.microsoft-careers.com/job/Toronto-MACH-Search-Evangelist-A&O-Job-ON/1507268/150726815072682012-06-15MicrosoftSalesfull-timeUSDstarting0BSToronto, CAJob Category: Services & Consulting
Location: Edmonton, CA
Job ID: 775526-67409
Division: Services & Support


Core Infrastructure / Desktop Consultant
Ready to focus on being the expert with a single product, technology, or solution space in complex environments? Want to apply your product knowledge to customer business solutions that impact the bottom line of the company? Interested in leveraging your technical skills to create innovative customer solutions? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?
Microsoft Enterprise Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement. The Consultant in Enterprise Services delivers technical solutions to customers allowing them to maximize their investment in Microsoft technology. The role is a vital role within the Enterprise Consulting Services, typically engaging with our most strategic customers as project leaders, engagement resource coordinators and Enterprise/Partner Program Managers. As such, the consultant may be engaged over several projects in multiple accounts and are held accountable for maintaining a high degree of information coordination between the customer, partners and within Microsoft (Services, Enterprise Sales and Premier Support). Key measurements for success include how well the Consultant develops effective, long-term relationships with technical decision makers, drives integration of Microsoft Partner’s into projects and with customers, and the ability to lead and drive delivery of large projects through the engagement life cycle.
Consultants are expected to contribute significant value to the Enterprise Sales account planning process and must be highly knowledgeable on account strategies to effectively leverage their consulting contributions and subject matter expertise. Continuous focus on skill enhancement driving deep technical knowledge and a broad range of consulting skills are key elements of the role. Detail oriented and able to effectively prioritize, the Consultant must be capable of addressing all aspects of an engagement.
Knowledge, Skills, and Abilities
Leadership
Building Customer/Partner Relationships
Analytical Problem Solving
Confidence Cross-Boundary Collaboration
Impact and Influence
Consulting Services Project Management
Dealing with ambiguity
Product & Technology Expertise
Interpersonal Awareness
Strategic Insight
Value Selling


Qualifications & Technical Requirements
The ideal candidate will have an advanced degree or equivalent work experience combined with a minimum of 7+ years relevant working experience in technical consulting in Enterprise environments.
The candidate should be highly credible with a demonstrable and a proven ability to engage as a trusted advisor to Senior IS and Business Management on emerging Microsoft technologies and how best to exploit them for business advantage.
Consultants ideally carry current Microsoft Certifications as a Systems Engineer. Candidates must possess strong business development skills and proven hands-on project experience with Microsoft's Core infrastructure tools and technologies. Consultants should have demonstrated capability in a minimum of 2 of the following areas. Desktop planning and deployment skills are a distinct advantage.
Proven hands-on project experience with Microsoft’s desktop deployment for Windows XP/Vista/7 deployment infrastructure design and architecture including upgrade, application compatibility and deployment planning. Ideally having:
o Current and deep experience with Windows XP, and Windows 7, and Windows Server 2003 and 2008 R2, the Microsoft Deployment Toolkit and the Microsoft Assessment and Planning tool.
o A sound understanding of related technologies such as Office, Active Directory, System Management Server (SMS/SCOM), System Center Configuration Manager (SCCM) and Forefront desktop security.
o Experience architecting and deploying desktop systems, producing and employing Group Policy Objects to manage the environment and how to deploy images and applications using multiple methodologies including SCCM, MDT and using Zero Touch or Lite Touch capabilities.
o Knowledge and experience with App-V/MED-V and/or the Application Compatibility Toolkit is a plus.
Strong applied knowledge with Active Directory Services and branch office deployments including architecture, design, disaster recovery, troubleshooting and security.
Demonstrated technical proficiency in Microsoft Exchange 2010 including design/architecture, Security, High Availability Technologies, DR and Deployment scenarios.
Systems Management architecture, design and deployment experience with SCCM 2007
Understanding and leadership in applying Microsoft Solution Framework or similar frameworks/methodologies.
A good working knowledge of Enterprise Application Architecture and/or Enterprise Program Management.
Additional technologies should include at least 3 of the following:
Active Directory
Exchange 2007/2010
Forefront Security
Windows desktop image development and management
Light touch/Zero touch deployment
VPN’s and General Networking
TCP/IP
DNS
WINS Architecture
Desktop operations management using Systems Center Operations Manager 2007 (SCOM)
Desktop configuration management using Systems Center Configuration Manager 2007 (SCCM)
Work onsite with customer and Travel is an expected requirement of this role.
Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

CA:SMSG

]]>http://www.microsoft-careers.com/job/Edmonton-Senior-Consultant-Job-AB/1516549/151654915165492012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSEdmonton, CAJob Category: Software Engineering: Development
Location: Bangalore, IN
Job ID: 776574-68225
Division: Online Services Division


SDE II

About Ad Center Team, Bangalore

Are you excited about working in a startup environment on the bleeding edge of business and technology? Do you want to work on one of the most pivotal strategic initiatives in the company, be part of creating a fundamentally new and innovative solution to change the landscape of search marketing, and have a great time while doing it? If so, you should take a serious look at our team!

As a result of the Yahoo! and Microsoft Search Alliance, we are creating the ad Center team to go win in the online advertising space as part of the newly formed India Development Center in Bangalore. This team will be responsible for building systems that include massive database infrastructure, relevance algorithms, ad delivery engines, data mining systems, windows clients, web user interfaces etc. The problem space encompasses some of the biggest and most comprehensive problems in Computer Science (Machine Learning, Data Mining, BI, Large Scale Distributed Computing, Service Deployment and Management); Mathematics (Optimizations, Probability Theory); Economics & Business (Auction Theory, Behavioral Targeting). In addition to the technological demands, this is a unique challenge in terms of bridging cultures, organizational design, business acumen and vision setting as we look to refine and deliver on a multi-year vision and mission. The ad Center team in IDC is hiring strong, self-motivated and results driven developers to create a system that will offer an unparalleled value proposition to both search users and advertisers. This is a rare opportunity to be at the epicenter of innovation on the Web and a key influencer of technology decisions for an important growth area at Microsoft.

Are you excited about data and algorithms? Are you excited about applying your computer science skills to cutting edge business problems? Are you excited about building a team of engineers with expertise in machine learning? If the answer is yes, then the AdCenter R&D team at the Microsoft India Development Center (IDC), Bangalore is for you. AdCenter is Microsoft’s online advertising platform. The IDC AdCenter team is responsible for various aspects of the product including its Paid Search and Contextual ad offerings. In particular we are driving technology that helps serve the most relevant ads within content pages that in turn provide high return on investment for advertisers and yield for publishers.

Qualification & Experience :
A minimum of 4-6 years of development experience
Successful candidates will demonstrate excellent design, coding and debugging skills, be able to work as part of virtual team and have excellent cross team collaboration skills.
We are looking for people with a demonstrated track record of delivering production quality software and who can “own” areas and drive features into the product.
The ideal candidate should have participated in the design and implementation of a high impact feature of production software.
You will be working on a c# codebase, so strong c# skills and sound knowledge of the .NET framework will be imperative for the feature work.
Some of the other experiences we’re looking for include shipping high-quality software, from concept to delivery, in a commercial software development environment; a strong development background
A passion for working closely with customers, partner teams and good communication abilities
Knowledge in one or more of the following is a must: Online Advertising, Web Services, .NET, n-tier applications
Passion for tackling very large scale data systems, deriving deep analytics and actionable insights
Designing scalable systems to help derive search Ad marketplace metrics in a timely manner.
Architecting solutions for driving engagement with online search Ad marketplace players by providing key signals to increase monetization and market health.
Prior experience in problem design using Hadoop or other map reduce paradigms is a plus

BS/MS in Computer Science.

]]>http://www.microsoft-careers.com/job/Bangalore-Software-Development-Engineer-Job/1530339/153033915303392012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBangalore, INJob Category: Software Engineering: Program Management
Location: Hyderabad, IN
Job ID: 776688-68674
Division: Windows Division


If you like to work in a team which defines the strategy to sustain Windows in market after product release by closely working with tier one customers, product group, security group, customer support etc., then this is the team for you. Every release you work on will contribute directly towards maintaining the number one OS market share. The releases from WinSE could impact either hundreds of millions of customers at one go or are targeted towards key OEMs, IHVs or enterprises.

Windows Serviceability (WinSE) team is responsible for servicing all released versions of Windows. Our work requires us to deliver world-wide, security updates, Hotfix, service packs and features to address critical customer asks. Working at WinSE gives you the opportunity to gain excellent knowledge of Windows internals and provides you the forum to aggressively plan and execute a release for multiple platforms in one go.

Our mission is to deliver the best servicing experience to all Windows customers around the world by focusing on innovation of better process, tools, and solutions.

Job Description:

WinSE is looking for a candidate who can take up the challenge of delivering quality products and loves to be a leader in a strong, smart and passionate team. As a WinSE PM you will deal with one of the most complex servicing architecture involving platforms from NT4 to Windows 8 and be responsible for bringing in the right level of focus and creativity in maintaining and improving it.
This job demands a high level of energy and passion and at the same time maintain calm and cool in the face of pressure to plan to deliver fixes customers are waiting in the shortest time availability without comprising quality

Job Responsibilities:

Define project scope, goals and schedule and tracking mechanism, Work closely with developers, Testers, Program managers and senior management to ensure the delivery timely, high quality solutions.
Drive approvals of design change requests, code defects and security releases in the shiproom.
Drive rejects of design change requests, code defects and security releases with MSRC and GES.
Maintain a strong relationship with key -stake-holders ranging from Release team, Security teams (MSRC, SWI), Customer Support, supportability, lifecycle teams throughout the course of the project
Collaborate with other Windows product and partner teams and provide feedback on product quality and proactively drive fixes in Windows platform under development
Communicate status and own executive reviews for the project.
Periodically analyze existing execution methods and propose strategies to optimize processes, tools to effectively reduce time to market.
Gather appropriate project metrics to measure the project health and risks and define mitigation strategies.

Required Skills / Experience:

3 - 5 yrs of work experience with a qualification in B.Tech (CSE/IT/MCA).
Strong technical background; ability to understand Operating System problems.
Strong analytical skills
Good written & oral communication skills.
Exceptional negotiation and cross-group collaboration skills.
Passion for customer service and product quality.

Desired Skills / Experience:

Knowledge of release management and/or sustained engineering.
Knowledge of product life cycle issues.
Track record of shipping product(s) through a complete software development cycle.
Knowledge and experience in design and use of APIs.
Good understanding of one or more Microsoft product internals.

]]>http://www.microsoft-careers.com/job/Hyderabad-Program-Manager-Job/1542185/154218515421852012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSHyderabad, INJob Category: Sales
Location: Singapore, SG
Job ID: 779127-70290
Division: Sales

The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through 1-3 mission-critical, enterprise customers.

It’s your chance to:
•Join a very high profile global team who are leading the growth of
solution selling expertise within Microsoft
•Sell world-class solutions targeted to address your customer’s most
pressing business needs
•Develop deep relationships with key enterprise customers
•Grow and broaden your skills via ongoing formalized training together
with participation in internal and external events

Skills and qualifications:
•8-10 years’ experience in a software or related solution sales role
•Strong proven track record of consistently meeting/exceeding quota
targets using a consultative/solution selling approach
•Proven record of effective account management- planning,
opportunity generation, communication, needs analysis, project
management
•Strong knowledge of competitor landscape
•Ability to articulate the value of technology to a non-technical
audience of senior business decision makers
•Ability to align and communicate the value of technology based
solutions to customers’ business related decision criteria
•Ability to orchestrate and influence virtual teams to pursue sales
opportunities
•Strong understanding of partner ecosystems and the ability to
leverage partner solutions to solve customer needs.
•Ability to lead teams through influence based on:
oDemonstrated experience related to the ability to recruit and
convince others to participate in achieving group goals.
oKeeping the group working toward a common shared outcome
or goal
oEffectively utilizing and leveraging virtual team resources
•Provides examples of and demonstrates communication capabilities
with presentations, articles, whitepapers, etc.
•Bachelor’s degree required and MBA is ideal

Key Activities :
•Develop understanding of targeted customers’ Line of Businesses,
the strategies they are targeting to achieve business goals and how
these might require or relate to application based capabilities, the
decision-makers within each LoB, the business applications they
currently use and any challenges they face with these applications
today
•Work with the sales team to develop account plans to drive the above
outcomes, and to pursue identified opportunities
o Formulates a unified account strategy which aligns Microsoft and
key
Microsoft partners based on identified opportunity parameters
•Jointly create evaluation plans with customer and orchestrates the
virtual team to execute against these plans
•Facilitate Envisioning and Architecture Design sessions as required
to ensure technical resources are driving solutions targeted to
key business related decision criteria
•Create and present deliverables (final presentation, solution
specification and value proposition) targeted to address identified
customer needs
•Ability to identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges. Come explore opportunities with Fortune magazine’s #1 Global Company to work for!

Sales:PPS

]]>http://www.microsoft-careers.com/job/Singapore-Principal-Platform-Specialist-Job/1569093/156909315690932012-06-15MicrosoftSalesfull-timeUSDstarting0BSSingapore, SGJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 779001-76407
Division: Services & Support


Global Partner Services is an experienced team of Microsoft specialists, delivering unique services and solutions for Partners as part of the Microsoft Partner Program. If you want to be part of a team helping out our Partners to be more efficient and extend their knowledge in the partner ecosystem then we are looking for you! Part of Microsoft Global Support Operations the center is located in Bucharest and is staffed by highly skilled technical specialists.
Location - Bucharest
Start date - ASAP


Partner Technical Consultant - Global Partner Services Division

Our new colleague’s primary function is to help within the Microsoft Partner Network Silver and Gold competency partners in learning new solutions faster and with his/her technical advice in successful selling as well as an advisor to support deployment and development projects. His/her work covers partners in Germany, the German speaking area of Switzerland and Austria. With his/her wide range of technological knowledge and the technical readiness level he/she helps technical and marketing team members of our partners to be ready to the latest Microsoft solutions. Primary focus: Exchange, SharePoint or Dynamics NAV/AX. The Partner Technical Consultant is part of an international consultant team and reports to the German team manager.

Responsibilities:

Presenting technical options, solutions (mainly in Windows Intune or Lync, Exchange, Office 365, SharePoint or Dynamics NAV/AX) and services (cloud computing) for Microsoft Silver and Gold Competency Partners in in Germany, the German speaking area of Switzerland and Austria;
Delivering webinars in German languages;
Proactively participating in development of solutions which meet most of the clients' needs and showing demos to partners in case it is needed; helping partners for successful sales and implementation projects.
With his/her professional attitude providing our partners the highest level of professional support and partner satisfaction;
Continuously contacting the partners, only over the phone and by e-mail, or by using Live Meeting technology.

Requirements:

Graduations on informatics
2+ years system engineer and/or advisory experience;
Practice in technical advice, deployment projects, and experience in presenting of solutions;
deep technical knowledge of Windows Intune or Lync, Exchange, Office 365, SharePoint or Dynamics NAV/AX -based solutions;
excellent German and English language skills which are required for daily use;
commitment to Microsoft technologies and products;
customer orientation and advanced problem-solving skills;

Those who have Microsoft certifications, or have knowledge of other manufacturers’ similar products have an advantage during the selection phase.

What we provide:

Professional development opportunity;
Knowledge and usage of top technologies on a daily basis;
inspiring international team and management;
custom career planning;
competitive benefit package.

If you are interested in this position and happy to be part of Microsoft's success in small and medium enterprises, please upload your CV in English to our e-recruitment system.
Incoming resumes are subject of pre-filtering, and only those candidates will be included in the selection process, whose professional material complies with the requirements.

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!
Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events
EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Partner-Technical-Consultant-Job/1771043/177104317710432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Customer Service & Support
Location: , , US
Job ID: 782687-76656
Division: Services & Support


PREMIER FIELD ENGINEER - Systems Center Configuration Manager (SCCM)

Location: Columbus, OH

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the SCCM clients and Site System Servers. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being highly available and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals. A superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail. Applicants should also have similar skills in SMS 2003. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows desktop Operating Systems, Windows server Operating Systems, SQL- both management and querying, IIS. Knowledge of the following would be advantageous: MDT (BDD), Powershell, repackaging applications and virtualization of OS and applications.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SCCM-Job/1774988/177498817749882012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Operations
Location: , , US
Job ID: 788756-77064
Division: Interactive Entertainment Business

Come and help Microsoft shape the future of television in the America’s! The Microsoft IEB Team has created an end-to-end system for delivery of television using the latest technologies in video compression, networking, and embedded systems.

We are recruiting an Engagement Manager based in North America whose primary responsibility will be to manage our ongoing relationships with top tier North America based Telcos and Cable companies that desire to deliver highly strategic and complex IPTV projects.

Responsibilities:
- Establish and maintain partnerships with the customer’s staff at a business and technical level, as well as help manage any 3rd party that IEB or the customer may engage to assist with the deployment
- Work closely with Microsoft’s Engineering and Solutions staff in the US as well as with the local customers to identify, agree and document any specific requirements of their trial and production deployments
- Conduct all engagement oriented negotiations, including contractual, fiscal, and scheduling. Key metrics of success will be Customer Satisfaction, Partner satisfaction, Services revenue and project profitability
- Plan and deliver engagements including statement of work/contractual obligations for engagements, planning and approving staffing of projects, performance management for personnel on engagements, as well as decision making regarding client/partner relationships
- Evangelize the product architecture and technology advances as well as support pre- and post-sales efforts by creating RFP, RFQ responses and customer presentations
- This is a key leadership role which requires a proven track record leading a large program staff to deploy complex broadband IP services or digital TV solutions

Requirements:
- Superb written and verbal communication skills and the ability to articulate state of the art key IPTV technology components as well as the current state of North and South American Television standards and Video compression technology (H.264, VC-1) and broadband networking
- A working knowledge of Microsoft technologies including Windows 2008 Server, Active Directory, SQL Server, IIS Server, Web Services, Windows Media and PlayReady is an advantage.
- Engineering or Computer Science degree and a minimum of 7+ years successful track record in high-end professional services business development and/or delivery
- Extensive experience in working with IP networks as well as their supporting infrastructure including experience working directly with Tier 1 PTT’s/RBOC’s or MSO’s.


J2WERPH1]]>http://www.microsoft-careers.com/job/Engagement-Manager%2C-Senior-IEB-TV-&-Services-%28788756%29-Job/1782526/178252617825262012-06-15MicrosoftOperationsfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 777231-68810
Division: Online Services Division

Group: Search Technology Center Asia

Search Technology Center Asia (STCA)
STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战

Job Description:

Our mission is to empower people with knowledge through search technologies. The Microsoft Multimedia Search Team in Search Technology Center Asia is working to provide the best multimedia search experience in the world using the latest technologies.

We are looking for a highly motivated, technical, detail-oriented, self-driven SDE. You will be a key contributor of a dev team for building a reliable video ingestion platform. You will be involved in each stage of the product lifecycle including planning, design, implementation and stabilization. You will work closely with program managers, testers, and partners to enhance our support for different video top sites. You will learn and use Microsoft engineering standards and best practice to improve the engineering excellence.

This will be a “hands on” role - you should be someone who is prepared to jump into code in any area of the product to help the team deliver new functionality or debug and improve existing features. We value passion, creativity, sound engineering practices, ownership, accountability, team collaboration and making others better.

Specific focus areas include:
Developing innovative techniques and strategies to create a world class video ingestion system.
Improving Multimedia Search quality and relevance, building innovative and competitive features, and developing flexible and scalable infrastructure.


Qualifications include:
Solid CS knowledge on OS, data structure, algorithms, networking and database.
Strong analytical ability to deal with ambiguity and to solve problems independently.
Strong in C/C++/C# languages and database principles.
Ability to clearly communicate concerns about code and collaborate with other developers and program managers to effectively solve software challenges.
High level of personal accountability and “self-starter” attitude in order to make progress in ambiguous situations on schedule.
Experience in system level software design and development.
Experience in .Net Framework.
Familiarity with Machine Learning, information retrieval and data mining is a plus.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-SDEII-Search-Technology-Center-Asia-Beijing-Job/1542872/154287215428722012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Content Publishing
Location: Hyderabad, IN
Job ID: 777861-69399
Division: Microsoft Office Division


SDK Programming
This position in Microsoft Dynamics CRM Content Publishing Team requires a deeply technical, self-sufficient writer who can delve into complex areas of the product and quickly deliver content with minimal supervision, but who also works well with other team members (including developers, testers, and program managers). The individual must be comfortable in a fast-paced environment with a strong passion and desire to understand and advocate customer needs in your work, and to find innovative ways to help customers perform their work more efficiently and with greater product satisfaction.
Primary Responsibilities

Researches, develops and writes documentation components for a software developer audience. Completed documentation components must demonstrate an understanding of programming documentation principles and development, describe complex state-of-the-art software architectures, and describe how to develop software applications using the Software Developer Kits or developer tool being documented. Derives documentation from project source code as part of this process.
Write and/or test SDK sample code as needed. The minimal requirement is to be able to compile and test code provided.
Respond to customers who send documentation feedback messages in a timely manner, implement changes to product documentation based on this feedback, and report top customer issues to manager.
Review specifications for new and revised error messages and API names, write/rewrite as necessary, and provide feedback on consistency and completeness.
Gain and apply subject matter expertise in our customer base and technologies.
Log and respond to bugs in a timely manner.
Provide subject matter expertise and serve as a review resource for content developed outside the immediate team, such as articles, training materials and third-party books.
General Responsibilities
Apply critical thinking outside direct areas of ownership and provide input to improve the product, content, authoring/publishing tools, and team processes.
Build and test content across multiple deliverables for multiple product components and releases.
Contribute additions and updates to internal tool and process documentation (through the team wiki).
Required Skills and Experience
B.A./B.S. or graduate degree in Software Engineer, Computer Programming, Technical Communications, or a related discipline preferred
Five or more years of work-related experience developing software or documentation for developer audiences.
The ability to read or write a high-level programming language and understand the principles of high quality software development is required. Must possess expert understanding of one or more major technologies, such as C#, VB.Net, Web Services, Services-Oriented Architecture, EAI, BizTalk. XML .
Demonstrated ability to internalize complex technical concepts and explain them to technical users.
Excellent oral and written communication skills required as are the ability to meet deadlines and track progress on complex deliverables, and work well with the larger organization. Must be able to work independently and as part of a team.
Ability to learn and work with a variety of authoring, source control, validation, and publishing tools and technologies.
Strong plus: Experience developing content in a structured authoring environment, and/or create product deliverables in XML and HTML source code. Experience developing conditionalized, parameterized, metadata-driven content for multiple outputs.

]]>http://www.microsoft-careers.com/job/Hyderabad-Writer-ll-Job/1549817/154981715498172012-06-15MicrosoftSoftware Engineering: Content Publishingfull-timeUSDstarting0BSHyderabad, INJob Category: Legal & Corporate Affairs
Location: Issy Les Moulineaux, FR
Job ID: 777995-69345
Division: Legal & Corporate Affairs


Anti-Piracy


BE WHAT’S NEXT
Trouves ton stage chez Microsoft !
Microsoft propose chaque année plus de 130 missions de stages et d’apprentissage dans un univers international, challengeant et une entreprise Great Place to Work présente depuis 9 ans dans le classement des entreprise françaises où il fait bon travailler
Au plus près de l’innovation, vous rejoindrez nos équipes produits sur des stages Marketing (Xbox, Internet Explorer, WP7…), Technique (pour des missions d’ingénierie conseil, de suivi technique de compte, consulting…), mais aussi Sales ou Support (Contr le de gestion, Ressources Humaines, Juridique, …)
Disponible pour 6 mois minimum, passionné par les nouvelles technologies ?
Vous êtes sûrement celui ou celle que nous recherchons !


CONTEXTE :
En tant que stagiaire dans l’équipe juridique, au sein de la division LCA (Legal & corporate Affairs), vous avez en charge:

Pole anti-contrefaçon

- Gestion des contrefaçons
Mise en place de campagnes de vérification

- Suivi contentieux et pré-contentieux en matière de droit de propriété intellectuelle
Elaboration des dossiers
Suivi avec les avocats

- Suivi des procédures avec les autorités en charge de la lutte anti-contrefaçon (douane, gendarmes….)
Suivi des procédures douanières, des enquêtes préliminaires
Mise en place d’actions collaboratives avec ses autorités

- Collaboration et suivi des stratégies mises en place avec certaines sociétés exploitant des sites de vente publique sur Internet Analyse des questions de propriété intellectuelle (ex : développement de nouveaux produits ou services, nouveau cadre législatif, nouvelle jurisprudence…)

- Rédaction de différentes écritures notamment de mises en demeure

- Collaboration avec les différentes associations de lutte contre la contrefaçon

- Collaboration avec les équipes Marketing et communication

PROFIL :

- Master II Droit de la Propriété Intellectuelle, Droit des Affaires
- Première expérience (stage) de minimum 2 mois
- Anglais courant

]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-STAGEAPPRENTISSAGESUPPORT-Stage-antipiracy-%28LCA%29-Job/1549824/154982415498242012-06-15MicrosoftLegal & Corporate Affairsfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Services & Consulting
Location: , , US
Job ID: 785194-74425
Division: Services & Support


We are looking for only the very best Windows Server/Active Directory experienced Consultants to join our elite team, to take responsibility for guiding customers in the architecture, design and implementation of AD architectures and solutions within large Enterprise environment scenarios. The ideal candidate should exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments, to create a compelling image of Microsoft and its products for our customers.
MCS Consultants have to be the most innovative and creative professionals in the business - our customers demand it - with the deepest technical skills gained through hands-on experience on enterprise scale applications and systems. And while our team has proven experience and expertise across the breadth of Microsoft technologies, each member represents a Point of Excellence in his/her own unique technical area of specialism.
We are actively seeking a Consultant who specializes in Directory Services. The Directory Services consultant must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the Windows operating system and the suite of Identity and Access Management products. This includes very deep Active Directory and Identity Management product skills and experience with Identity Lifecycle Manager (ILM) or preferably Forefront Identity Manager (FIM), and considerable experience with deployment in extremely complex environments including integration with messaging platforms like Exchange. Strong leadership and the ability to professionally represent Microsoft in challenging customer environments are required. Understanding of competitive technologies enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.
Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:
Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different frameworks that may be used by our customers.
Exceptional, demonstrated consulting skills
Large enterprise deployment experience in complex heterogeneous environments
In depth knowledge of the Windows platform and its components, including Windows Server 2008/R2 and Windows XP/Vista/7, along with IIS, Certificate Services, Clustering, and File & Print services.
Intimate knowledge of the Microsoft directory services technology stack, including Active Directory Domain Services and Active Directory Lightweight Directory Services, along with a working knowledge of competitive technologies.
Deep knowledge in identity management technologies, such as ILM 2007 and FIM 2010.
Good understanding of federation and authorization platforms such as Active Directory Federation Services (ADFS), Windows Cardspace, Windows Identity Foundation, and Active Directory Rights Management Services (RMS).
Good understanding of Exchange and other messaging platforms.
SS:ES
785194

]]>http://www.microsoft-careers.com/job/Consultant-Job/1723878/172387817238782012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 786273-74948
Division: Services & Support


Location: EMEA locations*
Microsoft Enterprise Services is seeking an experienced CRM technical consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM Implementation life Cycle
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Being able to translate and apply Fit&Gap analysis into appropriate implementation
- Be comfortable in programming preferably .NET
- Be comfortable with basic concepts of CRM implementation ie. Configuration, Customization, Workflow, Integration and etc.)
- Deep know-how of Integration technologies ie. REST, SOAP and etc.
- Have a sound technical understanding of CRM Dynamics including:
- Reporting
- Data Import and Migration
- Client / Server Side Programming
- Plug-Ins
- Processes
- Customization and Extension

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 4+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.
* Several location sare available for this role however some locations may be preferred depending on customers assignments. Please note we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Dynamics-CRM-Tech-Consultant-Job/1742519/174251917425192012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Sales
Location: , , US
Job ID: 779163-70256
Division: Sales


Dynamics Retail Industry Market Development Director
Description:
We have an exciting opportunity for an individual to build and develop our U.S. Dynamics Retail market for our Dynamics ERP and CRM Solutions. The Retail Industry Market Development Manager (IMDM) will provide the thought leadership across the U.S. Market on how we will win, drive and grow our Industry Market Share. This is an opportunity to build on the existing Dynamics Retail Industry through clearly understanding the target vertical needs and opportunity, knowledge of our competitors’ strengths and weaknesses, Knowledge of how to sell through a partner lead sales organization, deep understanding of the Microsoft Dynamics ERP and CRM product strengths and weaknesses, and a clear vision of how we can take market share.

Responsibilities:
Analyze and Identify priority targets in U.S. Retail industries based on market data, macroeconomic conditions, Dynamics Solution strengths, Partner Capacity and competitive insight.
Develop vertical execution plans to win, drive and grow market share in selected verticals including, market analysis, SWOT analysis, competitive positioning, customer pain points, and identifying key partner assets to fill solution IP gaps and/or implement Retail solutions.
Build marketing messaging, positioning, and lead the vertical demand generation programs
Champion product enhancements and push the product team to achieve certification requirements that are necessary to doing business with the government
Identify solution packaging needs and work through the organization to achieve the desired packaging, pricing, and support needs for the Industry with consistency across partner deliverables.
Develop effective Field Ready content to support our the field organization and partners to win in our target verticals and ensure this content is integrated to the various Retail vertical solution destination portals
Effectively work with Industry Partner Recruiter and Industry Architect to develop Industry Architectures, solution maps, identifying by target vertical - core business processes, mapping Dynamics and partner solutions to those processes, and identifying additional IP needs and or additional implementation capacity needs.
Gain a deep understanding of our Strategic Partner Assets and develop a methodology to assess quality of IP provided, how it strengthens our market position and how we can leverage it in our competitive positioning.
In strategic end customer opportunities, get engaged with our field organization in the sales cycle to paint our vision of ERP and CRM based solutions in the Public Sector Industry to further our position in the sales cycle.
Become the U.S. Spokesperson and be recognized as the U.S. thought leader for the Retail Industry to Analyst, at Industry Events, Publications, and within the U.S. and WW Dynamic’s organization. Represent our Services Industry solution Leadership by presenting at major Industry events, writing for publications to evangelize our thought leadership, and communicating through other internet options.
Achieve U.S. National Retail Industry Revenue objective.
Build and execute a Retail community communications plan, including evangelism, programs and guidance that result in continuous improvement of Partner Satisfaction survey results.


Position Requirements:
7+ years in business applications experience (ERP and/or CRM),
Deep Sales, Marketing Strategy expertise specifically in the Retail Industry.
5 + Years Industry Development, Sales and/or Marketing expertise
Broad knowledge of Microsoft Dynamics ERP and CRM products and/or competitive offerings.
Strong analytical and problem solving skills are also required.
Demonstrated analytical skills to perform industry market analysis.
Thorough understanding of medium to large enterprises from one or more perspectives; sales, market development, consulting, partner management programs. .
Experience and a deep understanding of leveraging partner channel for sales.
Strong skills in: communication (oral, written, presentation) prioritization, organization, negotiation, execution ability, strategic thinking, customer service, budget and project management, and interpersonal skills. Demonstrated track record of effectively impacting and influencing a matrix organization.
Experience in presenting to large public audiences.
Advanced knowledge of technology and Microsoft product strategy as well as current technology trends to ensure competitive positioning of Microsoft solutions. Software as a service experience is desirable.
Solution Selling experience is required.
Ability to develop CxO level relationships and lead strategic initiatives at an executive level.
Educational requirements; BS/BA, Advanced degree is desirable

Sales: SMSPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Public-Industry-Market-Dev-Dir-Job/1567767/156776715677672012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 780527-71310
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server

Preferred Location: St. Louis
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.

Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should posses a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SharePoint-Job/1611860/161186016118602012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 747064-35411
Division: Services & Support

The Program Manager (PgM) role has primary responsibility for comprehensive services business management for a set of accounts within the US Army Europe Theatre, including US European Command (EUCOM) and US Africa Command (AFRICOM). The Program Manager (PgM) role is accountable for delivering end to end services which include developing and overseeing implementation of effective services sales, delivery of engagements, workload/resource management, and staff management. The successful applicant will work with some of Microsoft's most important, most demanding customers and system integrators in the DoD space, and will be responsible for all aspects of our services business including: customer satisfaction, services sales, services delivery, operations, recruiting and staff development. The Program Manager will develop strategic plans to grow Microsoft's technology and services business in alignment with our customers and partner's needs. The PgM must develop strong, positive relationships with the Microsoft US Army Account team, internal Microsoft groups like the Industry Unit, Specialist Team Unit and Product teams, other Program Managers and Service Directors, and key local and Industry partners.

The successful Program Manager’s focus areas will include:
Strong people management and leadership
Operational Control (operating and budgeted expense)
Resource Allocation (headcount and staffing plans).
The person in this position will need to lead and motivate others, have a high level of selling and customer/partner service skills and have the ability to think strategically. The successful candidate will possess excellent communication and presentation skills as well as have the ability to interface effectively with employees and customers of all levels. Direct reports will include Premier (operations and support) and Consulting individual contributors who represent some of the most senior technologists in Microsoft's field organization. This position requires direct people management and strong people leadership skills of a multi-discipline team. Program Manager's typically oversee multiple accounts within the customer space with numerous projects underway at any time.
Must be US citizen
SS:PSS

]]>http://www.microsoft-careers.com/job/Germany-Non-Location-Specifi-Sr-Engagement-Manager-Job-GERM/1140729/114072911407292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 793107-80252
Division: Services & Support


Senior Technology Consultant - Enterprise Strategy
Location: Washington DC, (Quantico VA)

Microsoft Public Sector US Marine Corps Services business is actively seeking a Senior Technology Consultant with a mix of advanced technology and strategic business acumen. The role requires both broad and deep technology in the architecture, design and implementation of Data Center Solutions, Virtualization Technology (Hyper-V) and the System Center suite. Applicants should possess the ability to engage in senior level technology decision maker discussions related to agility, business value, and end to end information technology security. The Senior Technology Consultant is an enabler who will be focused on the successful planning, coordination, implementation, and management of distributed systems, applications, and services based on the Microsoft platform.

The Senior Technology Consultant will also apply advanced analysis skills and experience in principals of architecture to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large software systems and are expected to maintain effective relationships pertinent to the customer mission. Understanding of competitive technology enables the Senior Technology Consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.
Expert level knowledge in several of the following areas is required:

- Datacenter Services
- Advanced Virtualization Technology - Hyper-V
- Large datacenter enterprise deployment experience in complex heterogeneous environments
- Deep knowledge of System Center Virtual Machine Manager and System Center Operations Strategy and Management Consulting
- Manager.
- Experience with System Center Configuration Manager, Service Manager, Data Protection Manager, or Opalis is also highly-desirable.
- Collaborative Architecture and Implementation
- Cost Optimization (e.g. TCO Methodology)
- Product Lifecycle Management
- Evaluation of Products and Technical Standards
- Organization of Early / Technical / Rapid Adopter or Beta Programs
The Senior Technology Consultant must be effective in fostering executive level relationship within the DoD. They also play a key role in helping manage IT projects through the entire project lifecycle. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The candidate should have a BS/BA degree or equivalent work experience combined with a minimum of ten years relevant working experience in systems development, software support, and consulting - including enterprise architecture. Strong project leadership skills, excellent communication, planning, and presentation skills are also a plus. The position will require some travel. Applicants must be US citizens, hold or be able to obtain a government security clearance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Enterprise-Strategy-Washington-DC%2C-%28Quantico-VA%29-Job-DC-20001/1858233/185823318582332012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 793273-80473
Division: Sales


The Joint Territory Services Executive is responsible for managing services sales and business development, account development, customer satisfaction, client relationships, and overall account strategies for the Department of Defense’s Joint and Unified Combatant Command organizations. The goal of the Territory Services Executive is to help drive the overall services relationship forward and drive product penetration and consulting services revenue in customer engagements. Managing executive relationships and negotiating high payoff situations will be an everyday task in this position. The Joint Territory Services Executive customer base includes the Geographical Unified Combatant Commands (USCENTCOM, NORTHCOM, SOUTHCOM, etc) and the Functional Unified Combatant Commands (STRATCOM, TRANSCOM, and JFCOM)

As a Territory Services Executive, you will propose, manage and execute on customer contracts in order to achieve your revenue and business goals. To achieve these goals successfully, you will make decisions regarding the development and maintenance of client and partner relationships, work closely with the sales account teams in order to create and deliver a successful services sales strategy and leverage service offerings to address customer business needs. In order to understand the client business objectives and deliver services engagements, you will interface intimately with the client at all levels of the organization. In addition, you will actively participate in and lead account strategy and planning sessions with local and virtual Microsoft teams, which will include individuals from legal, sales, product development, product support and our partners. You will deliver regular sales forecasts and customer feedback on trends, opportunities and challenges in order to benchmark and forecast your business.

Qualifications and Job Criteria:
A Territory Services Executive must have superior business development and business management skills. The Territory Services Executive should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is essential and strong services business knowledge is required. This individual must be able to understand and articulate Microsoft strategy and vision to a variety of audiences. Knowledge of Enterprise Services Frameworks is preferred.

- Undergraduate or graduate degree in business, computer science or engineering and at least 10 years relevant working experience with demonstrated expertise in professional services and/or consulting sales management.
- Possess strong business development and software, solutions and / or services sales skills.
- Extremely strong written, verbal and communication skills (including proposal writing and presentation building)
- Strong interpersonal skills and ability to team with sales, technical, and operations resources
- Strong understanding and experience with incorporating third-party participants into a single customer proposal
- Strong understanding and experience in working with the US Department of Defense
- A solid understanding of Microsoft’s business value proposition and products, including how solutions are built, and what is involved in implementing solutions with customers
-- Adaptability, flexibility and the ability to do quality work under tight deadlines
- Solid project management skills including risk assessment and management experience
- Able to manage a frequent travel schedule

This position requires up to 75% travel. Candidate must be US Citizen with Active Secret US Government Clearance or must be able to hold a security clearance.

Sales:ESS
793273

]]>http://www.microsoft-careers.com/job/Washington-Services-Executive-Job-DC-20001/1863849/186384918638492012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 791322-78633
Division: Services & Support


Location: DC Metro Area

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement. We are seeking a skilled Application Development Manager (ADM) to handle customer accounts in the Virginia, Maryland, or Washington, DC area. Applicant must currently live in this area close to a major airport.

The purpose of the ADM is to provide our customers access to a wide range of product and application development expertise to help software developers accelerate the development cycle and produce successful applications. This can be accomplished by direct collaboration or by facilitating access to other resources within Microsoft.
While the ADM is assigned as the primary contact for the development efforts of a company, the ADM may leverage other ADMs or even other groups within Microsoft to provide the best service possible, especially if escalation services are necessary. The ADM acts as the escalation manager to bring in appropriate technical expertise (primarily Customer Services and Support/PFE) to manage incidents to resolution. The ADM follows up to ensure either product improvement within Microsoft or appropriate development skills are built within the customer's development environment.

By maintaining a long-term relationship with their customers, an ADM becomes intimately familiar with the customers’ development environment. The technical tasks performed in this role include general, “how-to” strategic advice, performance technology architecture assessments, workshops, prototyping, application design reviews, performance benchmarks, code reviews, porting/migration assistance, configuration management and general development consulting among other things.

The ADM gains an understanding of their customers' development organizations' impact on overall business, their development goals, and their pain points - which is used by the ADM to ensure their customers' success with developing on Microsoft products.

Key success factors:

Customer satisfaction
Consistently demonstrates concise and effective communication with customers and employees
Occasionally leads sharing of best practices with team community
Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and material representatives

Key Stakeholders: This position will have regular contact with: Premier - Other Application Development Manager (ADM) and Technical Account Managers - required for establishing support and maintaining persistent account contact. PFE - Developer PFE/DSE - required for delivering deep technical knowledge on specific technologies and expert level proactive workshop deliveries. CSS - Support Engineers - required for establishing and receiving product support. MCS - Consultants - required in the event Microsoft in contracted to perform actual software development services. Microsoft Product Groups - Program and Product Management / some direct contact with developers - required to drive feature set issues and resolve software bugs. This position has frequent contact with all levels of Microsoft managers and employees and frequent contact with vendors and customers.

Qualifications: BS in Computer Science or equivalent experience. Strong demonstrable development experience/expertise in one or more of the following technologies is desirable:
- Visual Studio Languages (VB, C/C#/C++)
- Visual Studio Team Systems (MSF/Process; Test/Build)
- Application Lifecycle Management (ALM)
- Distributed application architecture
- Web application development (ASP.Net., AJAX , Silverlight, Expression tools)
- Service Oriented Architectures (SOA) etc.
- SharePoint/MOSS/Office Server/Office platform
- SQL Server/RDBMS and related technologies like BI & Reporting Services
- Integration technologies like BizTalk
- .NET 3.0/3.5/4.0…. (WPF, WCF, Workflow Foundation)
- Exchange - Unified Communications, Communicator, Mobility
- Microsoft Dynamics CRM 4.0 or 2011

Skill and experience
A strong business background in Fortune 500 and/or development experience with large complex business applications. The ability to move between high level design review and “roll up the sleeves” type of assistance across all phases of an application development project. Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills. Development consulting experience is highly desired. This position requires 30% travel. Must be a US citizen.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Application-Development-Mgr-Washington%2C-DC-Job-DC-20001/1816375/181637518163752012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 792751-79871
Division: Services & Support


Microsoft Consulting Services is looking for a Premier Field Engineer with deep CRM (Customer Relationship Management) business process and application design, and implementation experience. Applicant must have CRM experiences in one of the following: Task Automation, military applications, and Customer Service. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are a benefit. PFE will possess the capability and desire to become an expert in Microsoft CRM, related technologies. Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers

The role requires both functional and technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the PFE is to become a 'trusted advisor' to their customers.
Secondary expertise in SharePoint, technologies is a must.

The ideal candidate will have recent experience with supporting Microsoft CRM and or competitive Tier 1 CRM solutions such as Siebel, SAP, or Salesforce.com. Candidate must have expirience deploying solutions that incorporate CRM as well as collaboration technologies like SharePoint. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional, technical infrastructure of Microsoft CRM as well as have a working knowledge of Microsoft products such as SQL Server 2005, 2008, BizTalk, SharePoint, Office, Active Directory and application architecture.

The successful candidate will have a BS or BA degree or equivalent work experience combined with a minimum of 5 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications. Higher relevant education is desirable. Travel potential (up to 70%) is an integral part of this job (unless local to SC). The candidate must live close to (within 50 miles) of a metropolitan city/airport in the US.
SS:ES

Education: College degree, preferably in Computer Science, is required. MCITP strongly preferred. Will consider related field (or equivalent) experience.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Premier-Field-Engineer-Customer-Relationship-Management-%28CRM%29-Washington%2C-DC-Job-DC-20001/1849301/184930118493012012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 794991-81481
Division: Sales


Corporate Accounts Territory Manager

The Corporate Accounts Territory Manager is responsible for growing the Mid-Market Enterprise account territory for the Northern Virginia area. The Account Executive develops the territory and strategy, uncovers business solution and licensing opportunities, and moves the pipeline to closure with partners. The account Executive also ensures proactive sales engagement strategies with service and licensing partners in the territory. Additional Responsibilities include: proactive calling to uncover server and solutions opportunities, territory analysis and strategy execution; engaging technical and partner resources to ensure effective coverage and lead/referral strategy and overall pipeline growth. This role requires an experienced salesperson with 7+ years selling to enterprise customers and growing a large territory. Candidates must have demonstrated work experience closing complex sales situations; the ability to demonstrate technical understanding of computer software technology and effective presentation skills; strong project management and account development skills; Solutions Selling expertise; knowledge of the IT industry including enterprise customer requirements; understanding of the channel; knowledge of the business drivers for enterprise accounts; excellent communication, presentation and organizational skills; Microsoft and competitive product knowledge. A BA/BS degree in Business or Marketing preferred. This position is located in the Washington DC/Northern Virginia area..

]]>http://www.microsoft-careers.com/job/Washington-Corporate-Accts-Territory-Mgr_-Job-DC-20001/1897229/189722918972292012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 785484-74840
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly interface. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help!

Do you want to make Bing the best search engine in the world? Are you interested in working on a fast paced product that ships new features every month? Would you like to design and develop new components that solve complex large scale problems? If the answer to these questions is yes, then the Bing index pipeline team would like to hear from you!

We’re responsible for the heart of the Bing web crawling and indexing system. We write software from the ground-up, running across thousands of servers and managing petabytes of data. Problems our group addresses daily range from designing new infrastructure pieces to debugging customer feedback on why a particular page does not have the right data in the index.

We are currently building the new system for web search backend that will be orders of magnitude larger and faster than anything that currently exists. The goal of the system is to process billions of documents a day with seconds to minutes E2Elatency. To design the new system, we are applying a combination of approaches from the fields of distributed computing, network programming, algorithm optimization, machine learning and many more. Come to define, design and deliver the next state of the art indexing pipeline.

The successful candidate must have:
•Strong C/C++ skills with at least 2 years of C/C++ programming experience and a CS degree or equivalent
•A solid understanding of low level hardware/OS fundamentals
•Experience in writing efficient multi-threaded Windows code
•Passion for delivering high quality software on a rapid ship cycle
•Candidates would find the following experiences advantageous:
•Developing machine-learning based solutions
•Optimizing complex systems
•Working on distributed infrastructure
•Shipping service based applications

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

Bing is for doing!!



O:BING
BINGCJ
XBNGXDV:CIJO*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-%28SDE%29-II-Job-WA-98004/1738147/173814717381472012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Qatar - Non Location Specific, QA
Job ID: 780287-75716
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Qatar-Non-Location-Specific-App-Development-Architect-Job/1757209/175720917572092012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSQatar - Non Location Specific, QAJob Category: Services & Consulting
Location: Kenya - Non Location Specific, KE
Job ID: 780284-75704
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Kenya-Non-Location-Specific-Infrastructure-Architect-Job/1757125/175712517571252012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSKenya - Non Location Specific, KEJob Category: Customer Service & Support
Location: Senegal - Non Location Specific, SN
Job ID: 778827-69978
Division: Services & Support


Premier Field Engineer Platforms AD
Language: French is a MUST
Location: Senegal

Role Purpose
To provide Onsite Support Services and Incident Prevention Services to Microsoft
Premier Customers. Build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. Delivery of an excellent service is essential to promoting the Onsite services as the most customer focused offering available. The engagements may be short-term demand-led or longer term engagements with a dedicated customer.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
•Use an adequate technical expertise in troubleshooting to support reactive cases
•Deliver proactive onsite support and knowledge transfer to the customer
•Drive on preventing incidents during your customer visits
•Deliver SKU services and customized workshops.
•Drive high customer satisfaction on GTSC support incidents.
•Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
•Achieve high levels of customer satisfaction.
•Deliver technical workshops, presentations and documents.
•Maintain your accreditations.
•Collaborate with Microsoft teams to deliver a high quality service.
•Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution.
•Manage customer expectations and deliver a service in line with contractual obligations.
•Develop and deliver new services to exceed customer expectations.
•Take responsibility for the Microsoft engagement and your own self development.
•Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
•Achievement of personal and team objectives.
•Customer and account team feedback.
•Ongoing feedback through appraisals
-Regular 1:1s with team manager
-Yearly formal review
-Alignment with Microsoft values.


•Knowledge, Skills and Experience
•Face-to-face customer engagement skills.
•At least 2 years experience supporting Enterprise customers with.
•Excellent written, oral and presentation skills.
•Strong English
•Awareness of corporate environments and their business requirements
•Experience with MS Windows 2000 and/or 2003 servers
•Understanding of the following technologies is desirable
•MS Cluster services; Terminal services, networking technologies

Platforms - Active Directory

Active Directory Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.

While our key relationships are typically with our customers’ 3rd / 4th line Windows infrastructure support teams, Active Directory Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Active Directory role requires depth knowledge in a number of the following technologies / areas:

•Active Directory Services
•Active Directory replication and performance Skills
•Strong Active Directory troubleshooting skills and experience
•Experience in Active Directory Disaster Recovery
•Group Policies implementation and design and troubleshooting
•Security and Administration of the Active Directory environment.
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.

•Personal Attributes
•Demonstrated aptitude for providing exceptional customer service
•Strong team participant and involvement in team workload and activities.
•Integrity and honesty
•Open and respectful with others
•Willing to take on big challenges
•Passion for customers, partners and technology
•Accountable for commitments, results and quality
•Self-critical, questioning and committed to personal excellence.

•Qualifications
•MCSE certification or job experience.
•Degree qualification or equivalent experience.
•ITIL/Service Management experience or 3rd level support experience.


Special Requirements/Additional Information e.g. Language skills
•The majority of time will be spent on customer sites.
•Therefore the following requirements are essential :
oFull driving license
oAbility to travel
oAt least 4 days per week at customer site.
oAvailability to work outside of business hours when required as agreed on before.

]]>http://www.microsoft-careers.com/job/PFE-Platforms-AD-Senegal-%28French-speaker%29-Job/1560664/156066415606642012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSenegal - Non Location Specific, SNJob Category: Services & Consulting
Location: Czech Republic - Non Location Specific, CZ
Job ID: 773264-70458
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1573039/157303915730392012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCzech Republic - Non Location Specific, CZJob Category: Services & Consulting
Location: Canada - Non Location Specific, CA
Job ID: 764051-63842
Division: Services & Support

PREMIER FIELD ENGINEER (PFE) - WINDOWS AND WINDOWS AD

ROLE DESCRIPTION

The Premier Field Engineer provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

TECHNICAL QUALIFICATIONS

The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.

REQUIRED SKILLS

Expert level knowledge of Active Directory in Windows Server 2003/2008/2008 R2
Deep understanding of Active Directory’s supporting technologies such as AD Replication, DNS, FRS, DFSR, DFSN, GPO, Kerberos, and NTLM
Advanced skill in performance and optimization of Active Directory
AD Infrastructure Design Experience
LDAP protocol troubleshooting and query writing.
Authentication, Delegation and Authorization troubleshooting
AD Disaster Recovery planning and execution experience
Deploying and understanding of highly available Active Directory solutions

PREFERRED SKILLS

AD Lightweight Directory Services
Failover Clustering / Network Load Balancing
OS Deployment (WDS/MDT)
Network Protocol Analysis
VBScript / Powershell for automating tasks against AD
ISA 2006 / Threat Management Gateway

RESPONSIBILITIES

Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.

PROFESSIONAL QUALIFICATIONS

Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French is considered an asset
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.

ADDITIONAL NOTES:

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity

CA:SMSG


]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-PREMIER-FIELD-ENGINEER-%28PFE%29-Windows-and-Windows-AD-Job/1447602/144760214476022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Services & Consulting
Location: Norway - Non Location Specific, NO
Job ID: 779981-72557
Division: Services & Support

Premier Field Engineer

Global PFE Mission Statement:
Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Microsoft’s Customer and Support Service (CSS), PFE is focused on the Operations Phase of IT services based on Microsoft Technology.

What does this mean?
Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various proactive and reactive services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. To ensure the skills to troubleshoot and maintain our customers IT services in line with Microsoft best practices our PFE team consists of highly trained engineers. When things do go wrong we provide rapid on site expertise to resolve critical situations worldwide 24*7.

PFE Delivers:
Onsite proactive and reactive services to our Premier customers around the globe.
Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks).
Long term engagements with Dedicated Support Engineering.
Services delivered by highly skilled engineers with deep technical expertise.

Interested?
So do you want to be part of this exciting part of the business? Proactively working with Microsoft’s Premier enterprise customers, enabling them to make the most out of their technology to move their business forward?

We need individuals that:
Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to your peer group as well as our customer account teams.

Provide first class support for our biggest MS customers in Europe
Communicate at various levels from CIO to the technical staff on the ground.

Experience:
Experience in the enterprise customer arena
Understanding of complex operational challenges of IT service management
Face-to-face customer engagement skills
Self-dependent working style
Excellent written, oral and presentation skills in at least German and English
Troubleshooting knowledge & skills
MCSE or equivalent qualification
Degree qualification or equivalent experience
Good understanding of ITIL/Service Management
Commitment to work in virtual teams across Europe to create standardized proactive and reactive services


]]>http://www.microsoft-careers.com/job/Norway-Non-Location-Specific-Premier-Field-Engineer-Job/1667313/166731316673132012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNorway - Non Location Specific, NOJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 782732-73201
Division: Services & Support


Microsoft Enterprise Services is seeking a senior architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses a technical ERP background, strong project and business solutions experience. The ERP Architect applies advanced analysis skills and experience in the domain of ERP solutions to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate will have a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and ERP technologies.

To be credible he or she must have current and deep experience with implementing large ERP solutions on the Microsoft Dynamics AX platforms, or other large scale ERP systems (e.g. SAP, Oracle/PeopleSoft, Lawson, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics AX 2012 platform. The Dynamics AX Architect applies advanced analysis skills and experience in principals of ERP application design to define appropriate customer solutions. A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for ERP solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 10+ years relevant working experience including expertise in enterprise ERP implementations as well as application deployment and/or distributed system implementation, knowledge of Dynamics AX is an advantage but isn’t a must. Qualifications include hands-on experience with multi-phase, global, enterprise-wide ERP implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

]]>http://www.microsoft-careers.com/job/CoE-AX-Senior-Architect-Job/1689934/168993416899342012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Sales
Location: Washington, DC, US
Job ID: 791993-79067
Division: Sales


Job Description: The US Army Services Executive is responsible for managing services sales and business development, account development, customer satisfaction, client relationships, and overall account strategies for the US Army. The goal of the Services Executive is to help drive the overall services relationship forward and drive product penetration and consulting services revenue in customer engagements. Managing executive relationships and negotiating high payoff situations will be an everyday task in this position. The US Army Services Executive customer base includes the Department of the US Army Headquarter, Major Commands , & functional communities (e.g., logistics, personnel, and finance).

As a Services Executive, you will propose, manage and execute on customer contracts in order to achieve your revenue and business goals. To achieve these goals successfully, you will make decisions regarding the development and maintenance of client and partner relationships, work closely with the sales account teams in order to create and deliver a successful services sales strategy and leverage service offerings to address customer business needs. In order to understand the client business objectives and deliver services engagements, you will interface intimately with the client at all levels of the organization. In addition, you will actively participate in and lead account strategy and planning sessions with local and virtual Microsoft teams, which will include individuals from legal, sales, product development, product support and our partners. You will deliver regular sales forecasts and customer feedback on trends, opportunities and challenges in order to benchmark and forecast your business.

Qualifications and Job Criteria:
A Services Executive must have superior sales, business development and business management skills. The Services Executive should demonstrate an expert level of proficiency in sales and business acumen, customer relations, opportunity identification and conflict and negotiation management. Depth of experience in a variety of applicable technologies is essential and strong services business knowledge is required. This individual must be able to understand and articulate Microsoft strategy and vision to a variety of audiences. Knowledge of Enterprise Services Frameworks is preferred.

- 10 years relevant working experience with demonstrated expertise in professional services and/or consulting sales management.
- Possess a strong skill set in IT services and solutions sales and business development.
- Possess strong working knowledge and relationships within the US Army G-1,3,4,5,7,8 staff communities at the Army CIO office and MAJCOM levels and within the functional organizations.
- Extremely strong written, verbal and communication skills (including proposal writing and presentation building)
- Strong interpersonal skills and ability to team with sales, technical, and operations resources
- Strong understanding and experience with incorporating system integrators and third-party participants into a single customer proposal
- Strong understanding and experience in working with the US Department of Defense
- A solid understanding of Microsoft’s business value proposition and products, including how solutions are built, and what is involved in implementing solutions with customers
- Adaptability, flexibility and the ability to do quality work under tight deadlines
- Solid project management skills including risk assessment and management experience
- Able to manage a frequent travel schedule
Sales:ESS

]]>http://www.microsoft-careers.com/job/Washington-Services-Executive-Job-DC-20001/1825384/182538418253842012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 793272-81048
Division: Sales


The US Enterprise Services Organization is looking for a highly motivated, successful sales leader to run the US Federal Government Services Sales business as the General Manager.

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Federal Services Sales General Manager is a results driven, dynamic leader that can motivate managers and teams to drive new and renewal business of Microsoft Services Solutions and Offerings to our top customers helping them realize the potential use of their Microsoft products. The Civilian, Defense, and National Security & Intelligence segments of the Federal business generate approximately $600M in services revenue in FY12.

Primary Responsibilities include: Manager coaching and development, maintaining highly successful sales teams that produce a healthy Microsoft Enterprise Services pipeline; driving development of business growth; increasing customer satisfaction; meeting externally billed services revenue commitments; involvement in offering deployment and sales readiness efforts; partnering closely with the Enterprise Services Resource Practice Managers, Service Line Managers, HQ Sales and Marketing teams, and Operations; and managing the Enterprise sales efforts including enterprise annuity business, sales processing, sales forecasting, penetration tracking and reporting and overall sales execution for their area of responsibility. Additionally, in order to understand the Federal customers’ business objectives, to ensure the delivery of quality services engagements, and to continuously benchmark and evolve the business over time, the Federal Services Sales General Manager will drive interaction with customers at all levels of the organization.

The leadership outcome should result in Services business growth and ultimately long-term, predictable revenue growth. Success is measured by Services Sales quota/plan and Rhythm of the Business Scorecard metrics that are met or exceeded (as defined by fiscal year commitments); by meeting or exceeding sales targets; by the effective use of empowerment; by demonstration of sound business leadership and judgment; and by positive feedback or scores/ratings on Manager Feedback and WHI (Workgroup Health Index).

The Federal Services Sales General Manager adds value to customers by providing an executive presence and continuity to customers at the subsidiary or district level. Success in this regard is measured by customer satisfaction scores and anecdotal feedback, an expanded number of customer contacts and increased Services penetration into other areas of the customer’s business.

The Federal Services Sales General Manager candidate must have reference ability experience growing and managing an enterprise services pipeline within the Federal sector. The candidate must have expert business development and business management skills, and knowledge of Enterprise Services Sales framework is preferred. The candidate should demonstrate an expert level of proficiency in conflict and negotiation management. Strong Federal services business knowledge is required, and depth of experience in a variety of applicable technologies is recommended. This individual must be able to understand and articulate Microsoft’s strategy and vision to a variety of Federal audiences.

Successful candidates will have a minimum of 10 years working experience in sales management as well as 5-10 years in services business development/delivery management combined with a BA/BS degree or equivalent work experience. Ability to qualify for at least a SECRET clearance is required.

Sales:ESS
793272

]]>http://www.microsoft-careers.com/job/Washington-Sales-Manager-of-Managers-Job-DC-20001/1885380/188538018853802012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 792645-79838
Division: Sales


The Director of ERP Sales within the US Public Sector Dynamics Team has the opportunity to lead Microsoft’s Enterprise Sales business in the US Public Sector. This assignment is particularly exciting given the recently launched Dynamics AX 2012 ERP Solution built for public sector and recently cited by Gartner as a Tier 1 Solution. This position plays a key role in landing sales results across the United States in four verticals; State and Local Government, Federal Government, Healthcare, and Education.
This position is responsible for the sales management, business development engine, relationships with ‘Influentials’, the support of the ERP partner ecosystem necessary to win business in strategic Federal, State and Local government, K-12 and Higher Education, and mid-market Healthcare accounts.
Specific objectives include:
Work closely with team’s specialist Sales Directors and their sales teams to support winning business in strategic K-12 and Higher Education, State & Local, Federal, some Systems Integrators, and mid-market Healthcare accounts achieving an annual US quota.
Manage a current staff of two (2) ERP Sales Directors, and two (2) ERP Technical Specialists.
Lead industry and media relations in partnership with the Public Sector Industry Market Development Manager to ensure awareness of Dynamics-based solutions and partners in the Public Sector space.
Lead short and long-term sales and marketing to drive increased sales, YoY growth, market share and thought leadership in the ERP business applications area in the US Public Sector.
Provide leadership by driving partner alignment and accountability to USPS Dynamics business goals while maintaining a strong, connected, satisfied and profitable partner community.
Partner closely with US Public Sector Segment leads (Education, Federal, State & Local, and Healthcare) as well as other support teams (National Dynamics Team, CRM and ERP Product Teams, Marketing, Partner and Innovation Teams, and Business Desk) to foster a “One Microsoft” approach to our business challenges and execution in the field.
Develop strategic relationships with key US Public Sector customers, governments, partners and industry organizations as appropriate.
Requirements include:
Business management - Proven skills and experience delivering on short term objectives while managing strategy for long term growth.
People management experience - Proven skills and experience leading a strong, experienced sales team of technical and functional resources.
Ability to Attract and Retain Top Talent - The team will continue to grow. In this role it is very important to foster a culture where top talent will thrive and be recognized for strong performance.
Consultative selling experience - Proven success with enterprise and government customers, working knowledge of solution-selling strategies and tactics and business value selling.
Sales teamwork - High degree of collaboration with multiple Microsoft sales resources, as well as Microsoft Partners will be required for success.
Strong presentation and communication skills are a must.
A passion for technology and innovation, including a solid understanding of the competitive landscape.
Public Sector sales experience - Must have deep experience selling to Federal, State & Local Government, Education and Healthcare customers.
Key Competencies:
People Leadership
Executive Maturity
Holding Others Accountable
Impact and Influence
Organization Leadership
Cross-Boundary Collaboration
Organizational Agility
Business Leadership
Create Business Value
Customer Commitment and Foresight
Deep Insight
Thought Leadership
World-class expertise and capability in a segment, technology, business or function
The ideal candidate will have a BS/BA degree or equivalent work experience in a technology sales environment combined with 7-10+ years relevant sales, experience working with large enterprise, complex account environments, preferably in the public sector. Drive for results, passion for customers, strategic thinking and thought leadership combined with flexibility, agility, and ability to thrive in a fast-paced environment is critical to success. Given the overlay nature of the team and the comprehensive scope of responsibilities, outstanding interpersonal skills are an absolute must.

MSUSJOBS
SALES:PS
SALES:PPS

]]>http://www.microsoft-careers.com/job/Washington-Director%2C-USPS-Dynamics-ERP-Job-DC-20001/1847524/184752418475242012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 792967-80205
Division: Sales


The Specialist Team Manager reports to STU Director.

As Specialist Team Manager, you will play a key role in leading, mentoring and managing a team of Technology and Solution Specialists with backgrounds in Internet, Networking, Messaging, Database, Operating Systems, Development Tools, and Desktop Applications Technology.

Specialist Team Manager Responsibilities:
Ø Ensuring that the Specialists create and execute business plans to ensure the server or client revenue goals are met and exceeded in the district
Ø Lead a team of technical and business resources in helping customers evaluate solutions based on the Microsoft platform.
Ø Driving customer and partner satisfaction.
Ø Connecting enterprise customers and partners back to the product groups
Ø You will be responsible for developing and maintaining executive level relationships and assist in the closing of competitive sales opportunities.
Ø In addition to managing a high performance team, this individual will provide strategic direction and high level marketing and technical support across all channels for the geography.
Ø Present system strategy and client server solutions to high-level executives with an emphasis on meeting business needs in support of district goals.

Requirements:
A. Technical Management experience. Proven skills and experience for managing technical resources in delivering on short term objectives while building a solid base for long term growth.
B. People Management experience. Proven skills and experience for building a strong team and managing its growth.
C. Consultative Selling Experience: Proven success with enterprise customers, working knowledge of solution-selling strategies and tactics and business value selling. Responsible for building strong executive contacts/business value discussions with CXOs and VP BDM contacts.
D. Sales Teamwork: High degree of collaboration with multiple Microsoft sales personnel, as well as Microsoft Partners will be required for success.
E. Communication excellence: Strong presentation skills are must.
F. Passion for Technology: We expect each member of the team to be an ultimate Information Worker. High level of passion and familiarity with IW technologies are must.

He/she will have a BS/BA degree or equivalent work experience combined with 7-10+ years relevant sales experience working with large enterprise, complex account environments. MBA preferred.

MSUSJOBS
SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-STU-Manager-Job-DC-20001/1855412/185541218554122012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 777483-69160
Division: Online Services Division


Does the sound of being a key contributor to Microsoft’s next great revenue channel appeal to you? Do you enjoy the challenge of working on cutting edge software using agile development strategies and rapid release cycles? Are you excited to work in a team that is fueled by passion, creativity, innovation, and a spirit of teamwork? If your answer is yes then read on…
AdCenter is part of OSD focused on building the next generation of online advertising technologies. The challenge is to engineer a high performance, reliable, secure and scalable data processing and reporting architecture that can support huge data and transaction volumes, and provide timely and reliable access to BI data.
We are looking for a highly motivated ETL developer with strong C#/.NET and SQL skills. Candidate should demonstrate expertise with handling complex data workflows, and be able to work with multiple teams to support data dependencies. Experience writing/tuning ETL for large volume of raw data on a distributed platform (e.g., Scope/Cosmos) is a plus. The team has an agile development environment with short release cycles and dynamic business requirements. Strong communication, design and planning skills are necessary to scope and plan development work in order to meet business objectives.

Responsibilities:
Collaborating with other teams to implement ETL pipeline components, maintain test cases, and prepare deployment kits.
Contributing to engineering best practices across the organization.

Qualifications:
3+ years of solid software development and engineering experience (C#/C++/.NET/SQL).
Great problem solving skills, with a strong bias for quality and engineering excellence
Data warehouses/ETL development experience a plus
Bachelor's degree or equivalent in Computer Science, Mathematics, EE/Signal Processing, or related field required





XADSXDV:TABA*LI
O:MA
O:Bing
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-Ads-Platform-Job-WA-98004/1547509/154750915475092012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 768330-63860
Division: Online Services Division


Search is a critical business for Microsoft and the improvements in the past few years demonstrate our absolute resolve to win in this space. We are working in a fast pace environment on a high profit potential product, head to head with some of the best competition this company has ever seen.
Are you ready to be part of this journey and contribute to one of the key strategic pillars for the company?

The Ranking & Intent charter is to find the best web results for every search query and we aim to do this better than anyone.

The Relevance Engineering team powers and complements the experimentation effort, along with the globalization of relevance features for the Bing search engines across the world.

This position is for an engineering focused on Relevance Quality, responsible for developing technologies to monitor and analyze the search engine to evaluate various aspects of results relevance such as query intent understanding, diversity, freshness, authority, relevance to user location and user experience.
A search engine is a large and complex system and its content is continuously changing (new documents crawled every day). You will work with an infrastructure that has thousands of machines tracking continuously our users’ behavior, looking at new ways to define and measure their satisfaction. Some of the most important work you will do on this team is targeted toward providing the organization with a deeper view of data to define and prioritize the future investments and ensure our results are high quality.

Qualifications - We expect candidates to have a range of skills, typically including:
- 5+ years of software development
- Practical knowledge of modern C++ and/or C# and equivalent programming skills
- Strong algorithmic, data design, documentation and coding abilities
- Experience in information retrieval, machine learning or data mining preferred
- A BS/MS degree in Computer Science, Math or EE; PhD a plus

If you want to join a team of passionate engineers like yourself and realize your full career potential you must consider this opportunity.

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1447635/144763514476352012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 770083-65731
Division: Services & Support


Do you want to drive project management execution with top Services Professionals to solve complex problems for large enterprise customers? Do you like to foster and manage delivery relationships with enterprise customers and partners and provide oversight of multi-phased, complex solution deliveries? Do you enjoy delivering professional consulting services and reaping the rewards of a satisfied customer? As the size and complexity of our business grows we need the ability to provide strategic and tactical guidance to our largest accounts on a full-time basis to ensure success.

The Program Manager (PgM) role will be a trusted advisor to client executives within the assigned account by actively participating with the Microsoft and customer teams in identifying and creatively solving complex problems, envisioning and enabling critical processes, and fundamentally helping the customer achieve their objectives. The PgM will provide relevant, thoughtful and prescriptive advice, grounded in relevant experience, with clarity and objectivity.
Critical Skills
Global large scale deployment experience as PjM, Engagement Manager, Program Manager or Client Partner
CRM deployment experience (MS CRM or any competing technologies)
Experience working on projects that cross multiple businesses/departments with varying requirements
Strong presence and executive relationship skills (trusted advisor)
Advanced communications skills (presentation, oral, written)

The Services Program Manager (PgM) is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services Program Manager is responsible for engagement quality and customer satisfaction. The Program Manager:
- Delivers engagements within the constraints of schedule, features/functionality, and budget.
- Executes established (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
- Manages (as mutually agreed) Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
- Maintains the Master Program Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
- Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
- Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
- Follows the principles of Microsoft Dynamics Sure Step, Microsoft Solutions Framework (MSF), the Microsoft Operations Framework (MOF) and the current Services methodology (MSDM) in project delivery
- Extensive travel required (80%+), both within the US and internationally.


Qualifications:

The capability to be effective requires a senior executive who has held strategic leadership roles within Microsoft and/or executive leadership positions within global services or Fortune 1000 corporations. The ability to easily and effectively connect and relate to senior customer executives is an imperative.

- BA or Master’s degree
- 10+ years of related experience
- Demonstrated capability in managing large, global, complex CRM projects
- Strong executive presence and demonstrated ability to build, extend and maintain senior client relationships
- Exceptional communication, team building and mentoring skills
- Demonstrated capability in developing professional talent
- Demonstrated ability to lead client and consulting teams
- MBA or equivalent - Desirable
- Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
- Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications (as and if applicable).
SS:ES
770083

]]>http://www.microsoft-careers.com/job/Principal-Project-Manager-Job/1487208/148720814872082012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 777804-69384
Division: Services & Support


Are you excited about an opportunity to drive adoption of Microsoft’s newest enterprise products? Are you a strong consultant with expertise in telephony platforms and with a passion for delighting customers and partners? If so, Microsoft Enterprise Services is the right place for you!

In this role, the Consultant possessing the right skills and abilities will play a critical role in helping to accelerate adoption of software powered VoIP products and services solutions based on Microsoft Lync products globally by leveraging a centrally managed, highly skilled and agile pool of resources with deep subject matter expertise.

Microsoft Services is looking for Consultant(s) who have a mix of advanced Microsoft technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, unified communications, messaging and telephony technologies is a must. The Unified Communications Voice and Mobility Consultants are key enablers for our customers. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers.

The ideal candidate must have experience in the following areas:

- Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP networking, switches, routers and firewalls, network bandwidth management.
- VoIP/telephony experitise including knowledge of competitive solutions (ie. Cisco, Avaya/Nortel), working knowledge of PBX integration scenarios (ie. Communications Server deployed with the intent to handle voice communications; including the ability to make inbound and outbound PSTN voice calls via third party PBX, gateway or SIP Trunk)
- Strong consulting background and in depth, hands on customer delivery experience with Microsoft Office Communications Server R2 with emphasis on the Enterprise Voice specific workloads within OCS R2 and up to Microsoft Lync
- Large scale, multi-site design, rollout and operational experience around core Microsoft Infrastructure components and OCS R2 or Lync Voice workloads
- Field consulting experience (i.e with large global Customers / Partners) on infrastructure architecture design, developing solution guidance and leading complex consulting engagements
- Credibility with senior level customer architects representing the traditional voice, server infrastructure and network functional areas. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical stakeholders - advancing adoption as a result
- A Microsoft MCSE certification, or OCS R2 Masters certification is highly desirable

Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the voice technologies and other components that make up the core Unified Communications product family. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

Key deliverables and associated activities include:

Providing Customer guidance
- Work with customers to align technology to their business opportunities and needs in context of their communications platform strategy including Cloud based opportunities
- Develop strategies to guide customers through multi-year initiatives leveraging each Communications Server and/or Cloud S+S release to ultimately decommission the existing competitive VoIP solution/PBX
- Identify solution system interfaces, constraints, scope, cost, risks and value
- Document business, information, application and technology aspects of approach
Business strategy and solutions
- Provide technical guidance to internal practice management
- Develop business and market solutions and strategies
- Support sales organization in architect-driven pre-sales initiatives
- Align with and support Microsoft product and strategy teams
Successful solution deployments
- Ensure proper business value and customer/partner satisfaction
- Provide quality assurance over both sales opportunities and project delivery
- Make go/no-go decisions on technical approaches
- Engage and lead Microsoft and partner resources
Grow and mentor others
- Create and champion technical community
- Develop architect talent pipeline
- Recruit and mentor consultants and architects
Operational excellence and innovation
- Drive IP development and reuse initiatives
- Drive best practice, architectural awareness initiatives

Qualifications
- Must have a degree in Computer Science or Engineering or equivalent work experience.
- At least 10-12 years related technology experience.
- Work experience must involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
- Must have a proven record of delivering business value/consulting services for large enterprise customers
- Some business process and people management skills or related experience required.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills (written and verbal) connecting technology and business problems.
- Candidates will have attended Voice Ignite (or equivalent)
- Microsoft Certified Master for OCS, Cisco CCNA Voice or CCIE Voice and/or PBX vendor certifications are a BIG plus
SS:ES
777804

]]>http://www.microsoft-careers.com/job/Consultant-Voice-Job/1549844/154984415498442012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Germany - Non Location Specific, DE
Job ID: 770599-69966
Division: Services & Support

Standort: Bad Homburg, Berlin, Böblingen, Hamburg, Köln, München

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.

Die Consulting Service Abteilung „Basis Infrastruktur“ konzentriert sich auf die Bereiche Virtualisierung, Operating Systems, Identity Management & Security sowie Deployment. Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Rollout von komplexen Infrastrukturen. Wir konzentrieren uns dabei auf Großprojekte mit internationalen Großkunden und modernsten Lösungen. Als Hersteller tragen wir Verantwortung für den erfolgreichen Einsatz unserer Lösungen bei den Kunden. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Beratung: Als Consultant analysieren Sie die speziellen Anforderungen der Kunden, formulieren mit ihnen die Lösung und das Projektziel sowie das Pflichtenheft und wägen den Einsatz angepasster Lösungen gegen Individualentwicklungen und unseren Produkten ab. Die darauf folgende Implementierung, das Testing und der Rollout werden von erfahrenen Projektmanagern gesteuert.

Projektarbeit: Als Consultant liefern Sie optimale Lösungen, die unseren Kunden den größtmöglichen Vorteil aus der Nutzung von Microsoft Technologien ermöglichen. Consultants nutzen ihr sowohl breites, als auch tiefes Technologie- und IT-Knowhow um diese Lösungen zu planen und zu liefern, indem sie die kundenspezifischen geschäftlichen Herausforderungen mit Hilfe von wiederverwertbaren, effizienten Lösungen für den optimalen Geschäftsablauf unter Berücksichtigung von wirtschaftlichen Gesichtspunkten umsetzen.

Vertriebsunterstützung: Als Mitglied von virtuellen Account Teams hilft der Consultant unserem Vertrieb strategische Geschäftsmöglichkeiten zu identifizieren, zu verfolgen und abzuschließen, während er bestehende Projekte kontinuierlich ausbaut. Ebenfalls unterstützen Consultants, die geschäftlichen Kundenanforderungen in technische Anforderungen zu überführen, so dass diese in die Projektverträge übernommen werden können.

Wissens Transfer: Consultants spielen eine wesentliche Rolle im Knowhow Transfer zu unseren Partnern. Consultants nutzen ihre Kontakte zu den Produktgruppen, um das aktuellste Wissen über die entsprechenden Technologien zu besitzen.

Organisation: Consultants unterstützen das Microsoft Management als Experten für komplexe technische Fragestellungen und in der Weiterentwicklung von Lösungen und Kundenangeboten. Consultants berichten an den Competence Center Managerin der entsprechenden Abteilung.


Wir suchen: Dynamic Datacenter Berater

Um das Thema Dynamic Datacenter (und Microsoft Cloud) bei unseren Kunden zu unterstützen, suchen wir Mitarbeiter für unser Consulting Team.


Anforderungsprofil:

Ausbildung / Berufserfahrung

•Hochschulstudium (oder vergleichbare Ausbildung).
•3-5 Jahre Berufserfahrung.
•Erfahrungen im Bereich der Kundenberatung und Projekterfahrung sind Voraussetzung.

Technologie Know How

•Tiefe Kenntnisse in dem Microsoft Technologien sind erforderlich:
o Microsoft Server Virtualisierungstechnologien
?HyperV
?System Center Virtual Maschine Manager (SCVMM)
oMicrosoft Active Directory
oMicrosoft Server 2008
•Erfahrungen sind von Vorteil:
oim Aufbau eines Dynamic Datacenters ( Microsoft Cloud)
oim Bereich des Hostings oder Outsourcing
•Produktkenntnisse von Marktbegleitern (z.B. VMWare) sind gerne gesehen.

Weitere Anforderungen

•Die Arbeit eines Microsoft Consulting Beraters erfordert einen Einsatz bei Kunden in ganz Deutschland. Daher ist ein sehr hohes Maß an Reisebereitschaft erforderlich.


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Consultant-Infrastructure-Schwerpunkt-%E2%80%9CDynamic-Datacenter%E2%80%9D-%28mw%29-Job/1560676/156067615606762012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Macao - Non Location Specific, MACAO
Job ID: 779236-70283
Division: Services & Support

Premier Field Engineering (PFE) delivers onsite, remote and dedicated support services for Premier customers around the world to promote health in their IT environments. As part of Customer Support Services, PFE partners with Commercial Technical Support and Enterprise Services to strengthen the Microsoft Services field engineering capability worldwide.

What Premier Field Engineers deliver?
Onsite and remote, proactive, reactive and dedicated support services to our Premier Customers and Partners around the Globe.

What kind of customers are Premier Field Engineers working with?
The PFE team works on projects with a wide variety of customers, from small Independent Software Vendors (ISVs) through to Government departments and large Enterprise customers across all industry sectors

RESPONSIBILITIES:
- Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
- Act as the primary onsite technical contact for Microsoft Services organization, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
- Apply technology to proactively improve existing products and systems at customers
　- Provide strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
　- Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
　- Conduct a variety of proactive services including health checks, performance tuning and optimization, deployment and migration assistance, knowledge transfer, etc. to improve customer health
- Work with Technical Account Manager (TAM) and Global Technical Support Center to deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
　- Utilize knowledge of the customer environment to resolve issues in a timely manner.
　- Partner with TAM to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management.

EXPERIENCE AND EDUCATION REQUIREMENTS:
- University Degree (Bachelor of Science); Degree in Computer Science or equivalent is an advantage
- 4+ years’ experience in technical support or MIS in an Enterprise environment with excellent problem solving and troubleshooting skills
- Solid experience in at least one of the following technology areas:
　- Windows Server Active Directory 2008
　- Exchange Server 2007 / 2010
　- System Center 2007 family
　- SQL Server 2005 / 2008
- Strong technical writing skills, communication & presentation skills, and negotiation skills required in effectively communicating with customer on technical issues.
- Must possess the ability to work independently with minimal management supervision while also need to be highly team-oriented in collaborating with peer engineers and other roles like Technical Account Managers in Services organization
- Strong organization, time management, task management skills.
- Self-starter, energetic, reliable, performance-oriented
- Fluency in English is mandatory (both written and oral)
- Microsoft Certified IT Professional (MCITP) in any one streams is an advantage and required within 3 months of joining the team


* The position will require some travel to customer sites.
* Station in Macau/ HK

]]>http://www.microsoft-careers.com/job/Macao-Non-Location-Specific-PREMIER-FIELD-ENGINEER-Job/1567743/156774315677432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMacao - Non Location Specific, MACAOJob Category: Services & Consulting
Location: Switzerland - Non Location Specific, CH
Job ID: 779441-71632
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-AX-Architect-Job/1647580/164758016475802012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Services & Consulting
Location: Denmark - Non Location Specific, DK
Job ID: 779975-72551
Division: Services & Support

Premier Field Engineer

Global PFE Mission Statement:
Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Microsoft’s Customer and Support Service (CSS), PFE is focused on the Operations Phase of IT services based on Microsoft Technology.

What does this mean?
Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various proactive and reactive services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. To ensure the skills to troubleshoot and maintain our customers IT services in line with Microsoft best practices our PFE team consists of highly trained engineers. When things do go wrong we provide rapid on site expertise to resolve critical situations worldwide 24*7.

PFE Delivers:
Onsite proactive and reactive services to our Premier customers around the globe.
Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks).
Long term engagements with Dedicated Support Engineering.
Services delivered by highly skilled engineers with deep technical expertise.

Interested?
So do you want to be part of this exciting part of the business? Proactively working with Microsoft’s Premier enterprise customers, enabling them to make the most out of their technology to move their business forward?

We need individuals that:
Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to your peer group as well as our customer account teams.

Provide first class support for our biggest MS customers in Europe
Communicate at various levels from CIO to the technical staff on the ground.

Experience:
Experience in the enterprise customer arena
Understanding of complex operational challenges of IT service management
Face-to-face customer engagement skills
Self-dependent working style
Excellent written, oral and presentation skills in at least German and English
Troubleshooting knowledge & skills
MCSE or equivalent qualification
Degree qualification or equivalent experience
Good understanding of ITIL/Service Management
Commitment to work in virtual teams across Europe to create standardized proactive and reactive services


]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1667317/166731716673172012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSDenmark - Non Location Specific, DKJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 760206-45284
Division: Online Services Division

Are you an experienced developer looking for a new challenge? Do you have passion for parallel computing and large scale grid computing? Do you love working on scale that is matched by only a couple of companies in the world? If so, the AdCenter BI-ODP team is the place for you! We are looking for a talented and motivated developer to help us build an extremely exciting new release the new Data as a Service platform

As a Senior Software Development Engineer, you are responsible for working with Program Management, Test, and operations teams to create and deliver “re-useable” business capabilities in a rapid development environment. You will be creating designs and writing code that will perform on the grid providing business readable view of large scale data. The successful candidate is expected to bring technical expertise in .NET (specifically C#) or C++. As many projects will involve working with other teams, strong communication and interpersonal skills are a must have.

Requirements/Qualifications: B.S. in Computer Science or equivalent (M.S. Preferred) 8+ years of experience in the following (must have): Must have complete understanding of software development lifecycle. Experience with C#/C++/C/Java. Strong understanding of data structures, algorithms and code optimization for performance at scale. Must understand concepts like localization, Unicode, parallel processing, authentication/Authorization specifically at data level

Previous experience with the following (nice to have): Experience with Map/Reduce algorithm implementation, Grid computing, large scale Business intelligence applications

Soft Skills: Excellent written and oral communication, team skills Sound problem resolution, negotiation and decision making skills Strong analytical and organizational skills




XADSXDV:TABA*LI
O:MA
O:Bing

PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Ads-Platform-Job-WA-98004/1342193/134219313421932012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 780016-70952
Division: Online Services Division

Microsoft Advertising
Search Network Policy
Title: Policy Manager/Sr. Policy Manager

The Microsoft Advertising Business group operates and competes on the front-lines of one of Microsoft’s most intense competitive battles. We drive Microsoft’s strategy in the Advertising space with a mission of connecting advertisers to their target audience across multiple digital touch-points. Are you excited by the mission of helping create a big business for Microsoft in one of the most exciting spaces in the online industry?

The Search Monetization team within Microsoft Advertising is helping build the monetization engine for Microsoft’s and third-party publishers’ online services. This is the heart of where advertisers manage their search-engine marketing (SEM) campaigns and where relevant ads are matched to search queries, it's the core of the monetization platform and business. We work with all groups driving monetization improvements including: engineering, customer-service operations, advertising marketing/sales, and product management --working across publishers, advertisers and optimizing across the overall network. The team develops and applies advanced techniques to turn our data into insights; and to drive actions based on those insights. The group works closely with partners across Microsoft’s Online Services Division to enable rigorous, effective, and data-driven decision making.

We are currently seeking an experienced Policy Manager. This position is intended to immediately perform as an individual contributor to projects with executive visibility. This candidate for this role is expected to ramp within 6-8 months to lead all paid search policy activity for this multi-billion dollar business as an active member of cross-functional, project-based teams focused on solving difficult and strategic policy problems on behalf of search business executive leadership.

The Marketplace Policy Manager is responsible for managing all policy related to the Search Advertising business, which includes advertiser and publisher policy, as well as associated product policies, including contextual and mobile. The candidate will be responsible for ensuring the right policy trade-offs are made between advertiser and publisher satisfaction and end-user experience, while limiting risk.

Key measures of success include: Preserving the long-term health of the marketplace, reducing risk, maintaining user experience, providing sufficient transparency while maintaining advertiser and publisher satisfaction (through the field and operational teams).

Key responsibilities for this role include:
Own Search Alliance (Microsoft/Y!) policy design, steady-state management, and lead the Governance Track for Advertising and Business Policy. Person in this role will partner with Legal Counsel, Strategic Alliances, Global and regional leadership to create a baseline for risk tolerance, coupled with a tiered approach to risk management in Alliance markets that right-sizes scope of enforcement to regional scale, local sensitivities, cost to serve and expected yield.

The role requires strong partnership for success across the business. Key partnerships include: MSFT legal and privacy, the business groups, engineering, sales and operational teams within Microsoft and Yahoo. This role will be the focal point for policy strategy and enforcement across a complex, matrixed business, with responsibilities for:
o Building robust business cases for policy changes, and representing the position within the MSFT Search Business Group and the wider organization.
o Managing a bi-directional relationship with the field (MSFT and Yahoo! teams) to effectively drive awareness and understanding of the policies so that they can communicate and enforce policy with advertisers and proactively understand changes in the marketplace that impact policy.
o Collaborating with internal operational teams to standardize the internal and external policy-related content across search.
o Partnering with: the Bing Publisher Team, Display Advertising Team and MSN policy teams to align to a global Microsoft Advertising policy philosophy and promote awareness of product-led differences in risk/quality tolerance.

This role will drive alignment of search policies with industry standards, promote Ease of Doing Business to facilitate spend commitment across all segments. Additional Responsibilities include:
o Providing feedback on local industry trends and requirements to business teams.
o Representing policies and risk/quality philosophy externally to customers, industry regulatory bodies and press in partnership with PR/Marcom.

Minimum Requirements and Qualifications:
The ability to generate policy positions relying on your own and other’s research, analysis, as well as the expert opinions of a broad range of internal stakeholders, executives, subject matter experts, and industry information.
Initiative and Leadership - the ability to facilitate a virtual team of other part-time policy analysts who are matrixed in a virtual policy team; track record of showing thought leadership; ability to influence others and develop relationships of trust; ability to drive others to set and attain goals; confidence poise and the ability to manage projects, meetings and facilitate groups to a decision.
World-class written/verbal communication, and presentation skills and the ability to verbally defend and advocate for policy decisions. Excellent listening and problem disaggregation skills. Ability to synthesize and clearly communicate complex findings to focus on the critical issues and actionable opportunities.
Exceptional conceptual and analytical thinking; ability to understand key trends and levers that drive the business and translate strategic and technical concepts into policy.
Detail oriented & thorough, with a professional work ethic.
Track record of success in dealing effectively with complex projects entailing frequent interaction with stakeholders at various levels.
Strong ability to learn through self-study and assimilate information quickly and accurately and clearly communicate highly complex findings to focus on the critical issues and actionable opportunities.
Entrepreneurial attitude and comfort with taking on multiple roles, pushing your competencies and growing outside of comfort zone.
Proven capacity to maneuver within complex organizations and deal with ambiguity.
5+ Years work experience w/ advanced degree (JD or MBA), or BA/BSc w/ 8+ years of professional experience.
6-8+ years of experience in at least two or more of the following areas: policy/regulatory or risk management (public or commercial), management consulting, Online business, Media/Advertising, trial or appellate experience (as an attorney), and analytics and research.
Proficiency in: MS Excel and PowerPoint required.

Technical/Functional Skills
Business acumen and strong analytical orientation with ability to drive and attain goals
Analytical skills strongly desirable. MS Office Proficiency.

Travel
Must be willing to travel approximately 10%, (50/50 domestic and international).

At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, we continue to expand our efforts to understand, value, and incorporate differences as we help other realize their potential. Come explore diversity at Microsoft!

AFOREQ MYMAREQ XAPSX:MYMA*LI O:MA O:Bing 780016

]]>http://www.microsoft-careers.com/job/Bellevue-Policy-Manager%2C-Senior-MSABG-780016-Job-WA-98004/1600599/160059916005992012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Operations
Location: United Kingdom - Non Location Specific, GB
Job ID: 784037-73749
Division: Finance

Category Manager

Strategic management of the MSTravel Brand including Internal Marketing, Communications and Key Stakeholder Management. Day to day management of the employee engagement team supporting MS travelers and travel bookers across multiple regions to include: recruitment/retention, performance management, setting and adherence to performance targets and identification of training needs. In addition the role will require a strong customer focus and the drive to ensure excellence in customer service levels.

Team/Department Mission

Microsoft’s mission is to help people & businesses realize their potential. The Global Procurement Group (GPG) is a key partner in realizing that mission and its own mission is to “Deliver recognized value to Microsoft shareholders.” Value is defined as cost management, reduced risk, reduced time to market, enhanced Microsoft brand and facilitating revenue. As a category within GPG, MSTravel’s vision is to create an Integrated and Personalized Travel Experience that enables Microsoft to achieve its business goals and is recognized as having transformed the industry through innovation.

The MSTravel team is functionally segmented into Operations, Relationship Management and Technology & Support. The team’s success will be dependent on great collaboration within the MSTravel Team and key stakeholder community and by the provision of an integrated & consistent Travel Services.

The Relationship Management Team covers all communications, strategic stakeholder and employee connection support globally.

Key Accountabilities

- To act as the main relationship owner for key stakeholders in multiple countries, providing strategic direction, consulting support and business reviews as necessary
- Define, develop and globally manage the MSTravel brand, implementing an internal marketing strategy to address specific user needs (i.e. Traveler/Travel Booker/ Finance etc) in support of a single brand approach
- Creation and administration of a category council addressing the needs for stakeholder connectivity in all managed countries
- Design the employee engagement strategy including surveys, newsletter, internal websites. Identify new to market engagement opportunities in alignment with MSTravel vision of an ‘Integrated and Personalized Travel Experience’
- Effectively manage the alias support (employee connection) team on a day to basis to include: recruitment/retention, performance management, setting and adherence to performance targets and identification of training needs.
- Identify change management opportunities and support the business redesign process
- To act as an escalation point operational issues an identifying technology opportunities, involving the appropriate MSTravel team members where applicable
- Make recommendations and create effective solutions to develop the service offering further and to enhance employee experience of self service offerings

Involvement with wider MSTravel initiatives and projects to include interaction with the GPG teams internationally to increase the “MSTravel” brand


Key Success Criteria

- Highly motivated & engaged alias team
- Achievement of team SLA targets for key role metrics
- Consistently receives positive feedback from internal customers
- Demonstration of operational excellence
- Maintenance of excellent customer service standards
- Recognised as being a ‘one stop shop’ for all travel related matters
- Demonstrable commitment to continuous improvement in brand awareness

Knowledge, Skills and Experience

1) Essential Experience

- Experience of internal marketing and brand management
- Experience of stakeholder management at a senior level across multiple countries
- Knowledge of operations within a large matrix driven organisation
- Experience of implementing and maintaining customer service standards
- Experience of motivating, coaching and leading team members
- Experience of a CRM system of customer service


2) Technical/Functional Skills

Ideally with a foundation knowledge of the role of Travel within a large organization and Marketing/CRM/customer care experience


3) Personal Attributes/Interpersonal Skills

- Strong business management and analytical capabilities
- Excellent written/oral communication and presentation skills required.
- Passion for excellence
- A committed self-starter
- Drive for results
- People development
- Action orientated
- Team focus
- Leadership quality
- Attention to detail
- Customer focus

Special Requirements/Additional Information

Demonstrated work experience in the travel industry with a BA/ BS in business or related experience.


Microsoft is an equal opportunity employer and supports workforce diversity

Microsoft’s privacy statement can be viewed on the following web page:


For internal use only:
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]]>http://www.microsoft-careers.com/job/Category-Manager-%28784037%29-Job/1708737/170873717087372012-06-15MicrosoftOperationsfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Services & Consulting
Location: , , US
Job ID: 785424-74824
Division: Services & Support


The IT Architecture and Planning (ITAP) Consultant is a senior member of a high performance team within the Microsoft Federal Services - DoD Joint Team.

Experience: The ideal candidate will have an advanced degree or 7+ years relevant working experience in systems development, network planning and operations, infrastructure architecture or consulting. Candidates should hold an MCP certification and be knowledgeable of Microsoft Products and technologies, specifically the Microsoft infrastructure products and operational best practices. Candidate should also be knowledgeable with large-scale Enterprise Architecture Planning issues and have a passion for Microsoft products and technologies.

Responsibility: Assist the customer account team with strategic consulting at one of our Joint DOD Agency customers. The ITAP will be responsible for assisting this customer primarily with their infrastructure platform in helping them to optimize and reduce costs on both the desktop and server, helping them to successfully execute their server consolidation strategy, helping them to build and maintain a highly secure environment, analyzing and making recommendations to leverage their AD environment (potentially eliminating other directories), and helping them to put a 3-5 year technology roadmap in place and execute against that road map. This role will interact with CxO levels down through technology decision makers, technology managers and technologists thus requiring a broad set of communication styles to service this broad audience.

Local Market Business Considerations: The ITAP role is a very important role within MCS as it is designed to perform Enterprise Architecture strategy services for Microsoft’s largest and most strategic customers. ITAP’s are viewed as strategic consultants, enterprise architects and should be organizationally and politically savvy individuals. As such, they are dedicated to one customer and typically spend 2-5 years in the ITAP role for these customers. ITAP’s are held accountable for maintaining a high degree of information coordination between the customer and MCS, Sales, and Premier resources. The ITAP is a strategic member of the core account team and as such is tasked with coordinating resources from within Microsoft and our Partners to be applied as needed. ITAP’s are measured on their ability to perform the core Enterprise Architecture Strategy Services: Enterprise Architecture Planning, Enterprise Services Assessments, Pilot Planning and Project Management QA, Application Technology Reviews, IT strategy & Planning workshops, Microsoft Product & Technology Assessment & License Review, and IT advisor/TCO/REJ Workshops. Additionally, the ITAP will provide value proposition to the customer including, but not limited to: facilitating communication between the customer and Microsoft product and services groups, providing the customer with strategic information on Microsoft products and technologies, ongoing Strategy and Planning assistance, facilitation participation in TAP, Early Adopter and Beta programs, and assisting in the creation of the overall account plan with Sales and PSS through the use of Enterprise Architecture Planning, achieving a high level of client satisfaction, and effectiveness in developing long term business and technical relationships with Enterprise Architecture decision makers in the account.

Also required are strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organizational, time management, project management, and negotiation skills are necessary. The position may require weekly travel to customer sites within the US. Applicants must be US citizens, hold or be able to obtain a DoD Security clearance.
SS:PSS
785424

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1738254/173825417382542012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Morocco - Non Location Specific, MA
Job ID: 780284-75702
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Infrastructure-Architect-Job/1757123/175712317571232012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMorocco - Non Location Specific, MAJob Category: Software Engineering: Product Planning
Location: Bellevue, WA, US
Job ID: 784135-73832
Division: Server & Tools Business

This Job is eligible for the following work arrangements :Flex Time
The Windows Embedded Business (WEB) is one of the fastest growing businesses within Microsoft. Windows Embedded consists of the platforms, technologies and services that power millions of specialized devices. Our customers span a wide variety of industries including Retail, Automotive, Healthcare, Manufacturing and many more. We believe the future of these devices is intelligent and connected, fueled by data that drives business decisions. We are working on new ways to make it simpler to connect devices to on-premise and Cloud services resulting in more value for the Enterprises, OEMs, ISVs and end users of these devices.


The Embedded team has been going through a seismic shift in strategy which makes this is an ideal time for a Product Planner to join. We’re looking for someone to dig in, become part of our team and bring our vision to life with market-driven products.

Success in this role will be measured by your ability to work closely with the engineering team, driving key insights about our customer and the category to drive focus and meaningful execution of requirements into our releases. You will need to build out relationships across-Microsoft and drive primary research to define, and articulate our target audience and their needs to flesh out the current vision into an actionable strategy.

This particular role will be focused on the Platform business, and will involve extensive engagement with Windows. It will also look at industry and hardware (incl silicon) evolution.

Your key responsibilities would be the following:

Generally speaking:
•Identification and analysis of new market opportunities, trends and competitive moves that inform our business.
•Drive primary research from idea generation through to concept iteration through to value proposition validation.
•Be the voice of the customer and drive customer needs into our product development and marketing strategy
•Articulate business goals, product strategy, and user and business requirements for both engineering and marketing audiences.
•Drive thought leadership into the planning team to build out discipline expertise, and into the business to create a market-driven strategy.
•As a senior individual contributor member of the planning team, expectations are that you will mentor and be a role model for product planning excellence across the rest of the team.
•Bring a sense of humor to the job.

Specifically in this role:
•Own planning end to end for the OS platforms for Windows embedded devices
•Own and manage our hardware & technology trends tracking.
•Articulate insights about the OEM ecosystem and our competition that drive meaningful action into the engineering and marketing teams.
•Drive prioritization of investments and articulate key scenarios for the engineering team based on investment in new industries.
•Drive great cross-team collaboration between Windows, and internally within Windows Embedded between the various end-user focused teams in the group.

This ideal candidate will have the following skills and experiences:
•Ability to look forward and see future trends and needs.
•Strong cross-group, cross-business, cross-discipline skills. This will be vital in this role. Understanding of how to “get things done” across Microsoft will be necessary.
•Proven product planning skills, comfortable with working with the product management and engineering arms of the business. It is expected that the candidate understand how planning processes work and how to deliver key planning deliverables.
•Prior experience with successfully communicating up to senior executives and out to the broader org
•Ability to look holistically at a problem/challenge and challenge existing thinking/assumptions.
•Primary research methods experience ideal
•Solid understanding of marketing theory and execution
•Experiences in the embedded space helpful but not critical
•Bachelors degree required, MBA preferred
•8+ yrs of relevant experience.


http://www.bing.com/videos/watch/video/world-of-windows-embedded-devices/qmv6mvxi

ST:WEB

]]>http://www.microsoft-careers.com/job/Bellevue-Product-Planning-Manager-Job-WA-98004/1710869/171086917108692012-06-15MicrosoftSoftware Engineering: Product Planningfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 785096-74463
Division: Microsoft Business Solutions


Are you passionate about building a next generation client technology that will support a new era of cloud-based software services and yet offers a rich flexible and scalable user experience on Desktop, Touch interactive Tablets and Mobile clients? Agile, Office class rich user experience with excellent integration with Outlook and other Office applications, highly scalable client platform that offers compelling user scenarios. Excited? Look no further! Come join the Dynamics CRM team where we are leading the way by delivering our leading business application and platform as a service with CRM Online.

About Dynamics CRM Team:
Microsoft Dynamics CRM is a complete Relationship Management productivity suite built on a rich, flexible platform. It delivers best user experiences and leverages Microsoft Office to transform the way customers manage their businesses. We are an agile team, and we deliver in a fast paced Software + Services environment. CRM is one of the first Microsoft products to offer a fully hosted Online service, and delivers true ‘Power of Choice’ by offering both Cloud and on premise solutions via server, rich client, browser client, mobile, and integrated surrounding services. We’re all in! Dynamics CRM is the fastest growing business application from Microsoft and the fastest growing CRM solution in the industry. Come join the team!

We have a mature leadership team with a strong track record of delivering world class software. You must be able to work in a fast paced, agile environment on short release cycles. We have a great collaborative atmosphere and fantastic team spirit.

The successful candidate should have a proven track record as a successful SDET Lead and demonstrate a thorough knowledge of testing process, tools and methodologies. We are looking for an experienced SDET Lead with a passion for high quality user experience to join a team focused on delivering the most immersive and productive experience for building and influencing business relationships. In this role you will be responsible leading the test effort on core application infrastructure components for CRM Client. Delivering a rich seamless user experience through next generation client applications on desktop and touch interactive devices(Tablet, Mobile) built on top of a scalable application infrastructure plays a vital role in business value proposition for Dynamics CRM. Application Infrastructure components allows data to flow between the CRM System and Outlook and offers a platform where customers can manage their data and interact with CRM system efficiently.

Required qualifications include:
The ideal candidate is an experienced SDET Lead with a track record of shipping high quality products and will have:

5+ years’ experience development and testing software, including shipping multiple product cycles from planning to release
Track record of leading and managing teams with proven skills in setting goals and developing people and driving projects to completion
Strong customer focus, excellent communication skills, and a demonstrated ability to work effectively across teams and disciplines
Expertise in SaaS technologies (WSS, HTML, XML, C#, .NET, SQL ) and have the ability to comprehend and communicate systems architecture
B.S. in Computer Science or equivalent experience is required
You will learn a lot and contribute a lot - it is a great growth opportunity, and a fun work environment. This is a role in which you make your mark and make a difference for Microsoft.

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Test-Engineer-%28SDET%29-II-LEAD-Job-WA-98004/1730440/173044017304402012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 786376-75062
Division: Online Services Division


Excited about architecting a truly scalable and performing public web services APIs and middle-tier web services? Excited about having a revenue impact of billions of dollars and contributing to Microsoft's bottom-line? Excited to work in a team that is fueled by passion, creativity and innovation? If your answer is yes then read on!

AdCenter is the ad based monetization platform for Microsoft online business. We are the application development team responsible for developing applications used by advertisers to create and manage their millions of ad campaigns. Challenges are to engineer a highly performing, secure & scalable customer facing web services and backend services that can support millions of transactions per day. We are looking for someone who has strong coding skill in C# /C++ and ability to solve complex problems. Candidate should demonstrate good understanding in SQL fundamentals, transact-SQL and stored procedures. Experience in design and development of SOA principles based services in an online business will be an added advantage.
The team has an agile development environment with short release cycles and dynamic business requirements. Strong communication, design and planning skills are necessary to scope and plan development work in order to meet business objectives. The developer will be responsible for all aspects of product feature development including architecture, design, development and unit testing.

Requirements Include:
4+ years of solid development in C# or C++
-2+ years of solid experience in .NET technologies
-Solid computer science fundamentals (algorithms and data structures)
-BS or higher in CS or related field


XADSX:KAST*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-%28SDE%29-II-Job-WA-98004/1742591/174259117425912012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Mumbai, IN
Job ID: 777708-69043
Division: Sales

Job Title: Principal Platform Specialist (PPS) - Platform
Summary of Job Profile
The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through 1-3 mission-critical, enterprise customers.

It’s your chance to:
•Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft
•Sell world-class solutions targeted to address your customer’s most pressing business needs
•Develop deep relationships with key enterprise customers
•Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Skills and qualifications:
•13+ years’ experience in a software or related solution sales role
•Strong proven track record of consistently meeting/exceeding quota targets using a consultative/solution selling approach
•Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management
•Strong knowledge of competitor landscape
•Ability to articulate the value of technology to a non-technical audience of senior business decision makers
•Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria
•Ability to orchestrate and influence virtual teams to pursue sales opportunities
•Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
•Ability to lead teams through influence based on:
oDemonstrated experience related to the ability to recruit and convince others to participate in achieving group goals.
oKeeping the group working toward a common shared outcome or goal
oEffectively utilizing and leveraging virtual team resources
•Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc
•Bachelor’s degree required and MBA is ideal

Key Activities :
•Develop understanding of targeted customers’ Line of Businesses, the strategies they are targeting to achieve business goals and how these might require or relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today
•Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
oFormulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters
•Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans
•Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria
•Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs
•Ability to identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges. Come explore opportunities with Fortune magazine’s #1 Global Company to work for !

Hiring profile:
The Principal Platform Specialist (PPS) adds value by increasing Microsoft’s relevance with regard to the client’s mission and business critical applications, thereby increasing the penetration of our application platform products and our share of the customer’s wallet.
The Principal Platform Specialist is a senior leader with deep Industry Expertise, Large Opportunity Orchestration abilities, Senior Sales and Pipeline Management skills who can leverage his/her business acumen to bridge the gap between a business opportunity or challenge and a conceptual solution consisting of products and services from Microsoft and its Partners. The PPS is a recognized “go-to” resource by Customers, Partners and Colleagues within his/her Accounts and Industry affiliation
How is the Principal Platform Specialist (PPS) role unique from other roles?
The Principal Platform Specialist (PPS) role is unique in their approach to engaging with their customers. Armed with deep account knowledge and a long term vision, the PPS will be responsible for identifying, qualifying & leading sales opportunities related to business and mission critical applications in a small (1 - 3) set of targeted customers. This will be done by leveraging a business centric selling approach with the CIO, CIO minus 1 to 2, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s), to shift their view of Microsoft to that of a credible, business and mission critical partner.

The PPS will be responsible for leading the creation of solutions, based on the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), in order to address the customer’s validated business challenges and initiatives. This strategy will manifest itself in a large product and solutions pipeline and subsequent business and mission critical solution wins.

Key staffing differentiators
•Strong, proven track record of consistently meeting and exceeding quota targets using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).
•Demonstrated experience and expertise selling technology to senior business decision-makers by aligning & reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
•Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.
•Proven experience in the following key areas:
oNeeds Analysis and Envisioning
oIn-depth knowledge of competitors
oDemonstrated opportunity management skills
•Is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization.
•Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.
•Listening to customers (as opposed to telling/selling), probing for business process pains and opportunities, in an effort to meet or exceed their expectations.
•Leveraging partner solutions to continuously find ways to solve customer needs.
•In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop together with any the challenges they face with these applications today.
•Viewed as a partner by their current customers
•Work with the sales team to develop account plans to drive targeted outcomes and to pursue identified opportunities
oFormulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters
•Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans
•Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria
•Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs
•Ability to identify, lead, and efficiently close large scale, complex deals
•Excellent verbal and written communication skills:
•Strong facilitation skills
•Communicates effectively:
oConstructs and communicates compelling arguments that convince others to take a desired action
oProvides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.
•Understands the customer’s business:
oActively researches customer to determine business issues
oAsks “High yield” questions to draw out customers issues
oDifferentiates symptoms from root cause problems
oHelps customer prioritize issues to derive high value initiatives
oUnderstands, describes, and executes a business process:
oDescribes the function of a business process and logically and coherently walks you through the process end to end
oDemonstrates and describes successfully using a process in a previous business role, along with the outcome(s) of that process
•Builds and leads teams through influence:
oDemonstrates from experience, the ability to recruit and convince others to participate in achieving group goals.
oKeeps the group working toward a common shared outcome or goal
oEffectively utilizes and leverages virtual team resources
•Problem solver:
oDemonstrates the ability to apply people, process, and technology to solving complex business problems.
oEffectively describes how to apply which type(s) of technology to solve or mitigate specific business problems
oIs familiar with and can describe to varied audiences in their business terms Microsoft’s solutions
•Focused:
•Organized and analytical:
oWorks well in an unstructured environment and creates a common thread through seemingly dissimilar facts and/or events
oOrganizes disparate facts and events, discovers causes and effects, and explains them to others
•Trusted Advisor:
oWorks effectively with all levels in the customer organization helping them understand and solve their business problems
oBecomes the “go to” person the customer seeks out when new business problems must be solved
oIs welcomed by top customer management to discuss new ideas and approaches
•Creative:
oIdentifies opportunities to solve problems in a new and different way
oIndependently and unprompted creates solutions and shares those solutions with customers and peers
oThis position involves significant executive level interaction and involvement including presentations, etc.
•Acts as a mentor for less experienced Principal Platform Specialists and Solution Sales Professionals


]]>http://www.microsoft-careers.com/job/Mumbai-Principal-Platform-Specialist-Job/1547536/154753615475362012-06-15MicrosoftSalesfull-timeUSDstarting0BSMumbai, IN Architect Jobs in Finland

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

Combining impressive knowledge and creativity with enterprise-class software and online services, our architects are driven by the chance to build bespoke, market-leading solutions that maximize our customers’ investment in our technology

Solutions architecture at Microsoft

We wouldn’t be technological leaders if we didn’t invest in imagining new solutions. Yet our architects are far more than innovative thinkers. They also have their feet on the ground, developing end-to-end solutions that deliver tangible benefits for some of the largest global organizations. Working alongside clients during the pre-sales, discovery and design phases, you’ll combine broad technology and architectural process skills to envisage the infrastructure or software development solution they need.Leading internal and external delivery teams, you’ll pitch, develop and realize uniquely relevant solutions and incredible business value for some of the world’s highest profile organizations.

It’s your chance to:

- Develop new solutions that impact on the future of Microsoft platforms
- Use your expertise and vision to improve a customer’s bottom line
- Enable new markets, different business models and rich user experiences
- Expand your integration skills across multiple technologies in complex environments
- Combine abstract thinking and architectural skills to shape the most innovative technology on the horizon

Skills and qualifications:

- Practical experience of delivering complex architecture projects
- Highly influential and able to set the direction of architecture projects
- Degree or equivalent in Computer Science, Engineering or similar
- Depth of IT knowledge, including pre-sales support, technical consulting, solution design and project planning
- Ability to apply industry-leading knowledge in creating architecture and deploying technology to solve business issues

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Espoo-Architect-Job-Finland/1561640/156164015616402012-06-15Microsoftfull-timeUSDstarting0BSFinlandJob Category: Sales
Location: Amman, JO
Job ID: 778717-70071
Division: (Not Division Specific)

The Developer Evangelist is a member of the subsidiary or district Developer and Platform Evangelism (DPE) team whose overall mission is to secure platform adoption and revenue growth through evangelism, community engagement, relationship marketing and a vibrant solutions ecosystem.

DPE focuses on promotion and adoption of Microsoft platform technologies, which leads to current and future revenue.

Responsibilities include:

-Drive Broad Customer Connection across the Developer, Architect and IT Pro audiences through an integrated approach to evangelism, communities and intelligent audience marketing
-Adoption of Microsoft platform technologies and related market share
-Building and strengthening relationships between Microsoft and IT professionals by developing and staging useful and compelling face-to-face and online events/campaigns with a strong focus on viral and digital approaches to marketing.
-Academic technical evangelism
-Engage with developers and IT Pro communities broadly and ensure satisfaction
-Winning the enterprise development platform through architects, business decision-makers, and partners
-Broad technical enablement of the Microsoft partner community

In summary, DPE is committed to broad platform adoption and a vibrant ecosystem of customers, partners and developers. Through evangelism, marketing and sales, DPE helps secure the Microsoft platform, now and in the future.

Candidate Profile:

•5 - 8 years of related experience.
•Bachelor's degree is required, MBA is preferred.
•Passion for technology and solid knowledge of enterprise global IT requirements and competitive offerings
•Active member of an IT community
•Active participation in Forums and press releases
•A blend of passion, creativity, persistence and commitment
•Excellent oral and written communication and presentation skills
•A solid technical background and development experience on Microsoft technologies
•Excellent knowledge of technology trends, industry participants and leaders
•Solid planning skills and ability to execute on ideas and plans
•Leadership skills and results orientation
•Willingness to learn
•Social media experience



]]>http://www.microsoft-careers.com/job/Amman-Developer-Evangelist-Job/1565975/156597515659752012-06-15MicrosoftSalesfull-timeUSDstarting0BSAmman, JOJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 773886-66384
Division: Online Services Division


Did you like what you saw at the //BUILD conference?

Join the OSD Application Experiences team! The AppEx team is a new group formed to build applications powered by Bing.

We are a startup within Microsoft with an aggressive timeline. Now’s a chance to help ship a set of applications, and have it be used by millions around the world! Bing Application Experiences Team is responsible for the engineering of Microsoft's next-generation Bing Apps on new devices and form factors. Now’s the perfect time to dig into the Windows Runtime and target the cutting edge of Microsoft platforms.

A successful candidate will have the following qualifications:
Commercial software development (minimum 6 years)
Experience with DHTML (2 years)
Strong JavaScript skills and experience (2 years)
C#/C++ experience (3 years)
Experience in client-side development
An understanding and appreciation for information architecture (IA), usability, and design
Thorough knowledge of web security issues
Enjoys a collaborative environment with PMs, Test and UX designers

There are many big challenges still on the horizon at AppEx. You can make a difference and own significant pieces of the growth of our ecosystem. Bring your passion for building cutting-edge, interactive, consumer rich clients to our team and realize your full career potential. This is where the future is!

TABAREQ XADSX:TABA*LI 773886 O:MA O:Bing
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Ads-773886-Job-WA-98004/1498874/149887414988742012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 768959-63862
Division: Online Services Division


Ranking & Intent finds the best 10 results for every web search query. We aim to do this better than anyone, including Google.

We seek champion software engineers to put daylight between us and the competition.

A track record of innovation and shipping high quality software services is valued, as is practical and theoretical knowledge of machine learning, information retrieval, or data mining techniques.

The mission of the Relevance Infrastructure team is to maximize the productivity of relevance developers worldwide. We are tasked with harnessing the combined creative power of Microsoft and Bing experimenters. Our job is to understand and synthesize ideas generated by all of our sister teams, and help transfer them to other parts of the organization by creating one of the world's most open and flexible platforms. We're building an infrastructure that helps record, transmit, analyze, and curate ideas. We're in the business of increasing creativity. The platform we are developing has no precedent. As we craft the laboratory where experimentation can occur, we are also tasked with improving relevance in query segments. You have the opportunity to build the platform and use it.

QUALIFICATIONS:
We expect candidates to have a range of skills, typically including:
- 10+ years of software development
- Practical knowledge of modern C++ and/or C# and equivalent programming skills
- Strong algorithmic, data design, documentation and coding abilities
- A BS/MS degree in Computer Science, Math or EE; PhD a plus
- Experience in information retrieval, machine leaning or data mining preferred

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Principal-BING-Job-WA-98004/1447598/144759814475982012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: United Kingdom - Non Location Specific, GB
Job ID: 782606-72799
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672452/167245216724522012-06-15MicrosoftSalesfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Marketing
Location: , , US
Job ID: 782876-73143
Division: Marketing


If you’re passionate about Microsoft, marketing, and working with our field sales teams and partners, this opportunity is for you! The West Region field marketing team is looking for a Field Partner Marketing Manager to support the Corporate Accounts business in the Southern California territory.

In this role, you’ll be responsible for working with our managed partners to create plans across the Microsoft platform, driving Microsoft revenue with both new & existing customers. You’ll work hand-in-hand with partners to develop their marketing plans, create targeting strategies and track results. You’ll interact with a variety of partner types including local system integrators (LSIs), national system integrators (NSI), independent software vendors (ISVs) and large account resellers (LAR) to “land” West Region initiatives. In addition to your one-to-one engagement with partners, you’ll also work with your marketing counterparts to develop the local partner community; supporting programs like managed partner calls, semi-annual in-person briefings and Worldwide Partner Conference. Finally you’ll have the opportunity to lead the planning and execution (with partners) of local events such as Roundtables and Executive Hosting to support the needs of the local market.

This is a critical individual contributor role that incorporates business strategy, marketing planning and execution. You’ll work closely with a marketing specialist to support the business, execute your campaigns and track results. You’ll be joining a high performing, collaborative marketing team with a strong sales connection.

We’ll consider candidates residing in any of the MS offices in in Southern California. This role is responsible for:
Leading the development and execution of integrated Marketing Plans for Managed Partners with the key focus on driving thru partner marketing driving on net new pipeline generation for Southern California.
Creating comprehensive insight into the local Managed Partner base including the Marketing Professional community.
Partner marketing reporting and ensuring that thru partner marketing results are reflected in our Microsoft systems
Managing the area marketing budget.
Driving customer and partner revenue objectives, marketing pipeline and velocity, and Customer Partner Experience (CPE) goals in this segment.

Experience: Candidates should have at least 5 years experience in marketing and have demonstrated leadership abilities.
A successful candidate for this role should have a proven ability to work with partners on developing their business, marketing planning and execution with maximum ROI.
Creative thinking and data mining through tools like Klondike will help you develop partner business and drive marketing plans.
Demonstrated experience in working with partners to drive demand. Event, webcast and telemarketing experience are critical; web marketing, direct mail and PR are a plus!
Key competencies for this role include Partner Connection, Cross-group Collaboration, Integrated Marketing Excellence, Market Analysis and Opportunity Identification and Optimizing Return on Investment - as well as Interpersonal Awareness, Confidence, and Impact and Influence.
High-energy, self- starter who thrives on working in complex and challenging environments of a rapidly evolving business - thrives on cross-group collaboration.
Strong written and verbal communication
BA or BS or MBA, Preferred

MSUSJOBS
SALES:SMSP

]]>http://www.microsoft-careers.com/job/FIELD-PARTNER-MARKETING-MGR-Job/1689993/168999316899932012-06-15MicrosoftMarketingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 785428-75356
Division: Services & Support

The Microsoft Testing Services and Labs team is looking for a Consultant to help enterprise customers plan and test the performance, availability, and scalability of customer applications.

The Consultant will work closely with Microsoft relationship owners and development teams to understand unique customer issues, to effectively simulate customer scenarios, create test plans, new test cases and suites of scripts for testing, as well as provide the larger Microsoft consulting community with case studies and methodology documentation.

Responsibilities will include creating project/test plans, developing test automation, conducting performance test sprints, leading engagements, documenting performance issues and improvements, and understanding and developing testing best practices.

The successful candidate will have excellent written and oral communication skills, a passion for learning, the ability to work in both a team environment and independently, and a sincere commitment to quality and customer satisfaction.

Primary Requirements:
•Application lifecycle (functional & non-functional) testing experience
•Experience with Web Tests, Unit Tests, and Load Tests in Visual Studio
•Test scenario/case design, development and review experience (from business requirements)
•SharePoint development and deployment experience
•Net development experience and application troubleshooting experience (Windbg, Profiling)
•Experience using TFS and other 3rd party ALM solutions
•Proficient in MS SQL Server, SQL and data manipulation, and tuning
•An implementation level knowledge of Web development using XML, WCF, SOAP, and ASP.Net
•Ability to frequently travel (70-80%) to client locations and Microsoft lab facilities in the Americas

Supporting Skills:
•Strong written and oral communication skills
•Able to work with technical (application developers, DBAs, testers) and non-technical (project leads, business managers) partners to scope and manage the testing engagement.
•Windows Infrastructure setup and configuration experience (AD, Domains, Security)
•Networking configuration, troubleshooting
•Azure or other 3rd party cloud development experience
•Understands how enterprise-class server hardware operates (networking, SAN storage, remote management)
•Familiarity with Active Directory concepts (user accounts, machine accounts, effective permissions)

Qualifications include a bachelor’s degree in Computer Science, Engineering or related discipline, MCSD.Net certification and 3-5 years related work experience.

SS:ES
785428

]]>http://www.microsoft-careers.com/job/Test-Consultant-Job/1750582/175058217505822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775146-67167
Division: Online Services Division

Title: Senior Software Development Engineer (Search Platform)
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

The Search Technology Center Asia (STCA), located in Beijing, China, is part of the Bing Core Search group and the major leader and contributor to the "Win in China" initiative. STCA has been working in partnership with Redmond teams and Microsoft Research Asia to deliver innovative Internet Search products and services to China, Japan, Korea, and global Internet markets.
In STCA, you will have great opportunities and challenges fitting in your career stage and engineering disciplines. You can have the luxury of working on a diverse set of projects ranging from owning Search in Asia to enhancing the global search platforms. In addition, you will work with a team of dedicated leaders and technical contributors passionate about delivering the most favorite search experience for customers in Asia and around the world. In STCA, you will have the opportunity to work with world class researchers from MSR Asia and collaborate with world class engineers in Redmond.
Want to work at a place where processing tens of billions of documents and serving hundreds of millions of requests are routine? Get excited when you think about harnessing the power and storage of ten of thousands of machines, working on solving problems that directly affect our search customers? Ever think of the contribution of the project can be measured as cost savings of millions of US dollars every year? Image that the impact of your work will be noticed by everyone and your name be carved on the corner stone for Bing's success in China? If you think you have the competency and courage to work with some smart people building the best search in China - projects that you will be proud of for long time - STCA Search Platform is the place for you.
Search Platform Team
Search Engine is by far one of the most demanding distributed computation applications at the largest scale in the world. Search Platform Team’s mission is to provide the most scalable high performance and cost efficient platforms for Bing - the fastest growing search engine today. To deliver the highest quality search results to billions of users, there are many challenges in search platforms from various aspects including understanding the user search queries, search service trend, search algorithms and computer hardware. Those unique and profound challenges are the motivation for many world class engineering talents and computer scientists becoming our teammates. Working together with top computer scientists and researchers from Microsoft Research Asia and driving our projects together with the platform team in the US, we continue revising the definition of technical limit and engineering excellence.

Roles and Responsibilities:
As a Senior Development Engineer on the STCA Search Platform team you will play a key technical leadership role, working with talented developers, testers and program managers to design, develop, and ship cutting edge search indexing and serving platforms and services to enable highly search quality and cost effective services. You will have the opportunity to lead in the following areas:

- Understand and articulate the search platform needs and requirements in China and worldwide, and contribute to the product roadmap and strategy for OSD search platform development
- Drive the engineering rhythm and process of the team from planning, resource allocation, design, coding, deployment, and support of search serving operations
- Provide architectural and engineering leadership
- Drive engineering excellence and deliver product with uncompromising quality on schedule
- Work closely with MSRA research teams to rapidly transfer innovative technology to Bing
If you’ve dreamed of shaping the future of Search with Bing in China and worldwide, this is the ideal role for you.
Qualifications:
As a Senior Development Engineer on the STCA Search Platform team, you should feel comfortable working in a fast pace environment. You should possess a strong technical background and a good grasp of software engineering principles, exceptional problem solving, design, programming, and testing skills. You should be self-motivated and self-directed and able to collaborate and mentor team members. A demonstrated ability to come up-to-speed quickly on a new technical domain is required. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are very important.
Additional qualifications for this position include:
- 5+ years of relevant system software design, development, and shipping experience.
- Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale. Our code runs on thousands of machines on multiple continents, so bring your ‘A’ game.
- Outstanding coding chops in C/C++.
- Demonstrated experience shipping products on time and with high quality.
- Experience in OS, distributed systems and multi-threaded programming is strongly preferred
- Experiences in large scale online services engineering and operation a strong plus
- Bachelor’s degree in Computer Science or a related field (Masters or PhD preferred).

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1514371/151437115143712012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Mississauga, CA
Job ID: 775811-67963
Division: Services & Support


Ready to focus on being the expert with a single product, technology, or solution space in complex environments? Want to product knowledge to customer business solutions that impact to the bottom line of the company? Interested in leveraging your technical skills to create innovative customer solutions? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Consultant in Enterprise Services delivers technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners to assist customers in:
- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

Microsoft Services is looking for an IT Operations subject matter expert who has a mix of IT operational experience, Microsoft Operations Framework and ITIL experience and knowledge.

The role requires deep MOF/ITIL knowledge, broad technical knowledge (including Microsoft and non-Microsoft products), and the ability to design solutions by mapping customer business problems to reusable end-to-end process, and process-combined-with-technology solutions. Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, costs, security management, disaster recovery, and the value of process in an enterprise environment is required.

Responsibilities - Deliver MOF/ITIL services including Workshops, Assessments, Service Improvement Programs and other IT operations consulting services. Share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft Business Groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Premier and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Premier account contacts, and Customer Support staff. It helps account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations.

Technical Knowledge - Maintain and expand working knowledge of current and pre-released Microsoft systems and products, as well as their integration and methods of support delivery. Applies advanced operations analysis skills and experience in principals of ITIL, MOF, Project Management, Six Sigma and CMM to define appropriate customer operational processes and solutions. To be credible he or she must have current and deep experience with the analysis, design and implementation of operations solutions with the current ITIL version, and the support ITIL disciplines found relating to ITIL v2, the Service Desk function, and the supporting ITIL disciplines of Application Management and Security Management.
Knowledge, Skills, and Abilities
Analytical Problem Solving
Building Customer/Partner Relationships
Confidence
Cross-Boundary Collaboration
Impact and Influence
Interpersonal Awareness
Services Project Management
Strategic Insight
Product & Technology Expertise
Value Selling
Dealing with ambiguity

Training and Certifications
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, development, and deployment
§ Must have a proven record of delivering business value.
Role Specific Characteristics May Include
§ The ideal candidate will hold ITIL Service Manager (ITIL Master) certification and have applied knowledge of real-world environments in both the Service Support and Service Delivery focus areas.
§ Candidates with experience running an IT operation combined with consulting and project management skills are preferred.
§ Candidates must have excellent organization, communication, project management, negotiation and problem solving skills. Candidates should have proven understanding of corporate account business needs and knowledge of the support industry.
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
§ Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.


The Rewards

Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.
Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program

And so much more…
At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Mississauga-Operations-Consultant-Job-ON/1525335/152533515253352012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMississauga, CA
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Edmonton-Premier-Field-Engineer/1056116/105611610561162012-06-15Microsoftfull-timeUSDstarting0BSEdmonton, CanadaJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 778982-70051
Division: Corporate Research & Development

Position: Software Development Engineer II
Organization: China Innovation Group-ATC-ARD

The China Innovation Group hosted with ATC Beijing is chartered with creating new products and businesses for the dynamic Chinese market. We deliver high user value propositions quickly by using agile processes and flexible collaboration models across China and Microsoft. We are looking for experienced software developer to join the team and drive the development efforts.

CIG is exploring opportunities in multiple hottest areas, including but not restricted to Kinect, Windows Phone, IOT, etc. We are hiring top notch developers to help delivering software innovations to enable new business in China and across the world. The teams are self-managing and are empowered to make critical project related decisions, including scope, direction, architecture, technology choice, schedule, direct customer/partner interaction, etc.

We are looking for developers with the following qualifications.
•At least 5+ years of experience developing software products.
•Excellent C/C++ or C# coding/debugging skills
•Knowledge and experience of development on Windows platform. Previous work on Windows client application development by VC++ and/or MFC is valuable.
•Passion for new technologies and can learn new technologies quickly.
•Experience of development through all stages of the product lifecycle.
•Excellent design and problem solving skills.
•Good English and oral and written communication skills. Chinese oral and written communication skills strongly preferred.
At the same time, the following are big plusses:
•Technical leadership. You need to proactively participate in or lead architecture design and provide valuable input for design trade-off decision.
•Creative. You need to be able to think out of box, have a good instinct with technology and customer needs, is able to come up with original solutions to solve the unspoken customer issues.
•Great at team work. The project team is self-organized, not assigned. You need to work with different people over the time to make your project successful. Managers will provide guidance, but you'll need to figure out the most effective way to work with others. You also need to collaborate with partner teams and community developers to make the maximum impact.
•Can handle ambiguity and be very pragmatic. There will be lots of unknowns. You'll need to make solid progress towards the goal day by day. Not only do you need to dream big, but also be realistic.
•Excellent customer focus. The success or failure of a concept test is based on the customer feedback and usage data. It’s critical that developers can not only implement the idea but also be able to reliably measure how ideas work or don’t work. Working directly with end users to gather feedback and respond to feature requests is also crucial.

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:DEV:EN



]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-II-ARDATC-Beijing-Job/1565915/156591515659152012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: , , US
Job ID: 782683-72885
Division: Sales


The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team in US Public Sector’s large Healthcare accounts.
The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through a few select mission-critical, enterprise customers.
It’s your chance to:
- Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft
- Sell world-class solutions targeted to address your customer’s most pressing business needs
- Develop deep relationships with key enterprise customers
- Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Skills and qualifications:
- 5-8 years of experience in a software or related solution sales role
- Strong proven track record of consistently meeting/exceeding quota targets using a consultative/solution selling approach
- Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management
- Strong knowledge of competitor landscape
- Ability to articulate the value of technology to a non-technical audience of senior business decision makers
- Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria
- Ability to orchestrate and influence virtual teams to pursue sales opportunities
- Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
- Ability to lead teams through influence based on:
o Demonstrating experience related to the ability to recruit and convince others to participate in achieving group goals
o Keeping the group working toward a common shared outcome or goal
o Effectively utilizing and leveraging virtual team resources
- Provide examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.
- Bachelor’s degree required and MBA is ideal

Key Activities :
- Develop an understanding of customers’ Line of Businesses, the strategies they are targeting to achieve, their business goals, and how these might relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today
- Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
o Formulate a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters
- Jointly create evaluation plans with customer and orchestrate the virtual team to execute against these plans
- Facilitate Envisioning and Architecture Design sessions, ensure technical resources if needed, and drive solutions targeted to key business related needs
- Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs
- Identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principal Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges. Come explore opportunities with Fortune magazine’s #1 Global Company to work for!

MSUSJOBS
SALES:PS
SALES:PPS

]]>http://www.microsoft-careers.com/job/PRINCIPAL-PLATFORM-SPECIALIST-Job/1672399/167239916723992012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Slovenia - Non Location Specific, SI
Job ID: 787416-75939
Division: Sales


Explore Microsoft.
A Global company created through people inspired to positively impact over a billion people in the world. Daily.
‘Microsoft Academy for College Hires’ MBA CEE Multi Country Experience
At Microsoft, you learn from the finest in the business. As an MBA employee, you experience an inspiring world class program. If you are excited to contribute to the business success of Microsoft CEE MC, and you want a career like no other - this is the opportunity for you!
Through the MACH Program you can be part of the next influential business strategy that will impact the future of the global economy. Gain international working experiences; build global networks and receive leadership mentorships. Expedite your business acumen for a faster meaningful contribution to role and gain the support to drive your long term career. Build a momentous skill set to distinguish yourself from your peers, and experience the vital local culture that will influence the world. Our strength lies in our passion for technology, our dedication to our customers, and our shared values. Are you ready to start your Microsoft journey and accelerate at MACH speed?
As a company, and as individuals, we value integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect. We take on big challenges, and pride ourselves on seeing them through. We hold ourselves accountable to our customers, shareholders, partners, and employees by honoring our commitments, providing results, and striving for the highest quality. Together, we can inspire people with the magic of software!
Join Microsoft today, and help us shape the Business of tomorrow!

The Junior SSP Application Platform is focused on Sales co-owning all Application Platform opportunities across our 24 countries in the CEE Multicountry area. He is integrated in the Headquarter team based in Unterschleißheim, Germany. The CEE MC Enterprise and Partner Group consists of all headquarter management functions needed to lead and support the local Enterprise Partner Groups in the 24 countries of the Multicountry Area. All Application Platform Business is owned by a Senior Application Platform SSP.
Your contribution will support the Senior Application Platform SSP in his work and you will form a close team with him. Your goal is to learn and develop experience by being coached from this Senior personality.
Position Responsibilities include:
Back Office Work
a. Analysis and provision of Pipeline files and Opportunity management in GSX
b. Support in acquiring data and foundations for presentations of the SSP AP
c. Reporting and generating Pipeline snapshots for Area Reviews
Learning by joining Meetings
a. Travel together with the SSP AP and take small parts in his presentations
b. Support EPG team by efficient activities connecting with partners
Own Pipeline Management
a. Drive Campaigns and Opportunities on your own
Develop new opportunities and Ideas for growing the business

Succes is measured trought:
Achieving the PG3 Revenue Targets for the CEE MC Region
Development of a SQL Server Premium Pipeline that is extended over 270 days with 120% coverage per quarter.
Development of new SIP Partners for Application plan
Number of Successful BGA and AGA Assessments per year
Successful connection to Corp Programs

Candidate Qualifications Include:
Master’s Degree in Economics, Informatics or Natural Sciences.
University degree
1-2 years Experience in Sales or IT Department and ideally across IT industry or other multinational entity
Excellent verbal and written communications skills as well as strong interpersonal skills to professionally represent Microsoft in front of the customer.
Dynamic driver, team player, consensus builder
Fluent English is required, Preferable one more common language spoken in the CEE MC Region (i.e. Russian)
Excellent knowledge of Database Technologies and Business Intelligence Techniques (advanced user level).
Knowledge of regional partner landscape is a plus

Job locations: CEE MC HQ, Slovenia, Serbia, Bulgaria, Croatia, Cyprus, Kazahstan, Baltics countries

EUR:MSDE:SMSG:EN

]]>http://www.microsoft-careers.com/job/Junior-SSP-Application-Platfor-Job/1762813/176281317628132012-06-15MicrosoftSalesfull-timeUSDstarting0BSSlovenia - Non Location Specific, SIJob Category: Services & Consulting
Location: Australia - Non Location Specific, AU
Job ID: 779676-76785
Division: Services & Support


The Appliance COE (as part of the WW Consulting Services Business) has responsibility for developing highly skilled global teams that can assist the field and product groups in the early wins and adoption/implementation of Microsoft growth technologies in the enterprise space. The COE will play a critical role in helping to accelerate early adoption of appliances and services solutions globally by leveraging a centrally managed, highly skilled and agile pool of global resources with deep subject matter expertise.
Microsoft Services is looking for Architect(s) who will collaborate with MCS, EPG in local practices and partners as well as the PG in order to deliver solutions to customers - allowing them to maximize their investment in Microsoft technology. The Architect(s) will use his/her broad and deep knowledge of technology and IT operations to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. The Architect(s) will deliver high quality engagements around Microsoft's solution areas, technologies and products into diverse client environments leveraging available IP and following defined delivery methodologies and service offerings.
The ideal candidate will have experience in the following areas:
- Strong consulting background and in depth, hands on experience with Microsoft SQL Server
Must have knowledge relating to the Microsoft appliance strategy and integration points with the rest of the software stack.
- A consulting approach to requirements gathering, design and development of an integrated solution using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the designed/developed solution
- Delivery and operational support around core Microsoft Infrastructure components
- Credibility with senior level customer resources representing the traditional and emerging enterprise datacenter infrastructure trends. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical resources - advancing adoption as a result
- Provide recommendations to customers for best practice consolidation approaches, architecture, and methodologies
- Develop and execute strategy and project plan for migration of customer data to appliances via consolidation
- Lead technical discussions on Consolidation appliance technology (hardware, software, database, storage) in pre and post sales implementation discussions and meetings.
- Serve as a technical resource at industry conferences and other marketing events.
- Understand competitive products such as Oracle Exadata, and offerings from IBM and VMware, etc.
- Contribute to the development and enhancement of consolidation methods, techniques, processes and practices.
Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the database consolidation technologies and other components that make up the core product family. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Key deliverables and associated activities include working with the field & partner resources as an overlay include but are not limited to:
Design, Vision and Scope, Strategy and Technical Documents
Define requirements with engagement and project managers
Understand customer environment and gather business requirements
Research product and technical aspects, and best practices
Map product solution and technical information to customer’s context
Conduct informal risk analysis
Develop architectural/functional design document based on existing examples or new requirements
On-Going Advice (Knowledge Transfer) to the Customer and Partners
Study books, magazines, internet content, internal and external sources to build knowledge base and gather best practices on technology, products, business processes, and the industry

Specific Technical Requirements. Must have experience with the following:
- Microsoft System Center
- Microsoft Operations Framework and ITIL processes.
- Microsoft System Center Virtual Machine Management.
- Hyper-V and Windows Server knowledge, Architectural and hands on technical.
- Deep technical knowledge of Microsoft SQL Server product line and Enterprise IT experience.
- Opalis, MAP toolkit, VMware knowledge considered a positive.
- Database Consolidation with SQL Server. Must have delivered projects in this technical domain.
o Aware of business benefits.
o Risks, Security, performance, infrastructure resource contention considerations

Specific Consulting Skills
- Excellent written skills and ability to construct formal documents for both internal and external consumption.
- Knowledge and use of MSF as a delivery methodology.
- Interpersonal skills to work in environments & countries with different cultures to ones own.
- Ability to work with customers, partners and other Microsoft teams to resolve issues.
- Customer quality focused, self motivated, and a can do attitude.

]]>http://www.microsoft-careers.com/job/ARCHITECT-Appliance-COE-Job/1778989/177898917789892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAustralia - Non Location Specific, AUJob Category: Sales
Location: Algeria - Non Location Specific, DZ
Job ID: 790099-78110
Division: Sales

TITLE: OEM and Retail Lead,
LOCATION: Any approved NEPA Location

Job Purpose
The OEM (Original Equipment Manufacturer) business is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM community including; Multi-National (MNA), Named (or Direct) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group collaboration.

The priorities of retail channel marketing programs, OEM assortment investment programs, and compete initiatives will be to transform the PC purchase process to be best in class; execute flawlessly in each of the three selling seasons; and know, romance, and sell hardware. The OEM & Retail Lead is accountable for the subsidiary cross-channel account plans and will co-ordinate with CMO (Central Marketing Organization) to drive synergies between OEM & Retail co-marketing investments.

Duties / Key Accountabilities:
The OEM and Retail Lead will be responsible for developing sales strategies and plans to drive Microsoft software adoption by OEMs. As defined above, the OEM community includes MNA, Named Accounts and the System Builder Channel.
There will be accountability for MNA, Named and System Builder customers. This person will also drive the execution of these plans by hiring, developing, directing and empowering sales and marketing professionals. He/she will be accountable for the business goals relating to these partners, including revenue, unit, gains against unlicensed PC, product attach and mix and other metrics. The person in this role will lead the effort with OEMs of all sizes to ensure that products shipped by these partners will support and take advantage of current and future Microsoft technologies.

The Lead will ensure; (1) that local headquarters of MNA accounts are included into the country planning; (2) that necessary recourses are available; (3) that the Business Groups within the appropriate country are informed about the strategy of these type of accounts, This position requires shared responsibility for supporting the MNA global initiatives, including revenue and attach rates.

In all scenarios, the OEM & Retail Lead will leverage One Microsoft to generate innovation and thought leadership and will be responsible for a thorough understanding of the business environment and competition.

Advocate and be the spiritual leader for consumer business across the subsidiary (internally and externally)

Role requires at least 50% travel in NEPA.

Candidate Profile:

Knowledge, skills and experience and Qualifications:

12 years + of relevant experience preferably in a similar role.
Bachelor degree is required for the role, MBA preferred
English fluency is a must, French and Arabic languages highly preferred.

Business management: Analyzing and reporting accurately on the business is necessary to keep executive management and peer groups up to speed. It is also important when gathering support for new programs to give proper consideration to our partners large and small. There is much cross group collaboration that is necessary which means explaining the business and our strategies is a must.

Strategic planning: Timely market intelligence gathering is essential in reporting trends and potential business influencers. This person will lead the effort in understanding the market situation well enough so that a solid strategy can be built to accomplish Microsoft’s goals in the market and retain observance of global governance for the OEM & Retail business. The person must be good at developing clear, unambiguous strategies to achieve key goals such that sales and marketing people know what they have to achieve in order for them to be successful and as a result for Microsoft to be successful.

Relationship management: This person must be able to develop high level relationships both internally and externally. Close collaboration with local and MEA/Redmond Microsoft leaders is crucial to the success of this job, as well as with the OEM and Retail customers. Must be credible in articulating a desire to have respectful, trusting relationships with the top decision makers within these OEM and Retail companies and demonstrate active listening to facilitate joint planning/investment. This requires that this person be experienced, have a mature presence and a well-rounded background.

AM & AMM Management & Development: Hiring, developing and managing sales, marketing, and distribution management professionals is a key part of this job. Developing these individuals and managers so they can think strategically, be independent and drive for results will be a critical function of this job.

Building teams with Consultative selling skills: This role needs to develop a team who play a consultative role to partners and in channel management. This leader’s team must have the ability to understand their customer’s business, help sales and marketing people gain that understanding and develop consultation that helps them succeed with our products/services.

Leading by Influence: internally, the ability to lead by influence and coordinate cross-group initiatives between product groups, sub/region BGs and HQ is very important in this role. Externally, the ability to provide strategic guidance and lead by influencing our partners will help them succeed with our products and growth their business.

Communications and Collaboration: This person has to know what is important to communicate and when. The quality of information relayed to various levels is critical in this role (e.g. local senior management, HQ, peer teams, subordinates, and customers). To be successful in this role, the OEM Lead must be capable of gathering and validating data, determining the appropriate parties to whom it should be dispersed and articulating it with clarity. As appropriate, situational analysis should be followed with recommendations for action. To the extent possible, there should be no surprises for anyone at any time and knowing when to reach out for assistance is key.

Results Oriented: Actions without results will not get by in this job. He/she should have the desire to be the point person for the metrics in the geographic space he/she is accountable for. It is expected that all tactics to drive results will support the strategic business plan set in place and will be done in full consideration of long term ramifications as well as short term metrics. At no time will action be taken without consideration of the entire OEM ecosystem.

Governance: Careful observance and adherence to WW Microsoft OEM & Retail Policies is mandatory to this position. This person must be able to track and enforce that WW Microsoft OEM & Retail Policies are fully followed by his/her team and able to identify potential liabilities.

]]>http://www.microsoft-careers.com/job/OEM-and-Retail-Lead-NEPA-Job/1804793/180479318047932012-06-15MicrosoftSalesfull-timeUSDstarting0BSAlgeria - Non Location Specific, DZJob Category: Customer Service & Support
Location: Germany - Non Location Specific, DE
Job ID: 791298-78603
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Timisoara, provides high technical service and 3rd and 4th level support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is an extension of the Bucharest Site, staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.
We are currently recruiting for the Platforms area - System Centre Technical Support Engineers. Junior and Senior Specialists, depending on the level of technical expertise and experience, are invited to apply.
Contract: Outsourced Employment Contract
Start date: ASAP
Location: Timisoara

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our German speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
Attend triage meetings with local or remote engineers to share knowledge and efficiently develop customer solutions;
Develop and deliver internal and customer or others (eg: students) technical trainings/workshops in speciality areas;
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event)
Work with local marketing people for product feedback, new product launches.

REQUIREMENTS:
Degree or adequate practical background (2-8 years)
Experience with computer server and system center (System Management Server - SMS/ System Center Configuration Manager - SCCM and/or Microsoft Operation Manager - MOM, System Center Operation Manager - SCOM) software and technologies;
Basic knowledge of SQL database administration and implementation
Knowledge of Microsoft Active Directory, WSUS, scripting, networking (traces), WMI
Strong working knowledge of English and German (verbal and written) it’s a must;
Excellent communication and customer oriented skills;
Must be able to demonstrate strong, methodical problem-solving skills;
Able to work with remote colleagues and customers in EMEA;
Willingness to improve technical skills and language skills .


JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Life insurance and medical program
Sport benefits
Lunch vouchers
Mobile phone and laptop
Competitive salary package


Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/System-Center-Sup-Eng-German-Job/1816357/181635718163572012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 792154-79223
Division: Services & Support


RETAIL ERP SOLUTION ARCHITECT
EMEA Center of Excellence (CoE) for Dynamics
Location: EMEA (preferably UK, France or Germany)

PLEASE NOTE: 70% of travel may be required depending on customers' assignments and candidate's location

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least several years of relevant working experience including expertise in enterprise architecture as well as business solutions deployment. INDUSTRY EXPERTISE MUST BE IN RETAIL. Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Retail-Solution-Architect-Job/1830180/183018018301802012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Customer Service & Support
Location: New York, NY, US
Job ID: 772582-65456
Division: Services & Support

Are you ready to be a rock star? Do you enjoy supporting Microsoft technologies and sharing technical information with others? Look no further, you found the right career opportunity.

The Premier Field Engineering team provides technical support for Microsoft’s Premier customers world-wide through onsite and remote support services. As a part of the Customer Service and Support (CSS) organization, PFE partners with Commercial Technical Support (CTS) and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

For this position the candidate should have Microsoft Windows client operating system experience specifically with Microsoft Windows XP, Windows Vista and Windows 7. Typical tasks performed in this role include reactive problem resolution, operating system migration and installation assistance using the Microsoft Deployment Toolkit, configuration management using Group Policy, pre-rollout testing, and delivering training and risk assessments.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Responsibilities include:
- Provide on-site technical support for Microsoft Windows client operating systems.
- Engage in advanced technical troubleshooting
- Deliver proactive services including technical training and risk assessments
- Offer exceptional customer service

Required Skills and Experience:
Experience with the following technologies:
- Windows XP, Windows Vista and Windows 7
- Group Policy configuration and management
- Microsoft Deployment Toolkit
- Practical experience troubleshooting operating system performance problems
- Experience delivering and/or authoring technical training
- College degree, preferably in Computer Science. Will consider related equivalent experience.
- Ability to work independently with minimal management supervision
- Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Pluses:
- Knowledge of Advanced Group Policy Management
- Experience with Security Compliance Manager
- Experience with Client Logon Troubleshooting
- Experience with network captures and network troubleshooting
- In-depth knowledge on Windows Server 2000/2003/2008
- PowerShell V2 skills including scripting
- Experience with DNS, DHCP and other related areas
- Knowledge of Microsoft Deployment Toolkit

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/New-York-PREMIER-FIELD-ENGINEER-Windows-Platform-Job-NY/1483196/148319614831962012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSNew York, NY, USJob Category: Software Engineering: Development
Location: Issy Les Moulineaux, FR
Job ID: 775824-67687
Division: Interactive Entertainment Business


Ingénieur d'études et de développement
Équipe Music Intelligence à Microsoft IEB Paris
Voulez-vous travailler avec d#autres ingénieurs passionnés du développement logiciel comme vous et engagés à changer le
monde du divertissement numérique ?
Intéressé(e) par le défi de proposer un service évolutif à l'échelle mondiale?
Venez rejoindre l'équipe Microsoft IEB Paris!

Notre produit est un service de haute disponibilité dédié à captiver l'imagination des utilisateurs consommant des médias sur le PC/Web, sur des appareils mobiles, à la télévision. Notre équipe est entièrement consacrée à la construction d'un catalogue massif de médias provenant d'une multitude de fournisseurs et de proposer ce contenu aux utilisateurs de manière optimale.
Plus précisément, Microsoft IEB Paris recrute un(e) Ingénieur(e) en Développement pour développer des algorithmes et des procédés pour améliorer la qualité des métadonnées de nos 15 M de titres de musique. Les résultats de ce travail auront une incidence directe sur l'expérience de l'exploration de la musique pour des millions d'utilisateurs.

Pour réussir, d'importantes modifications architecturales et la collaboration étroite avec les équipes soeurs à Paris et à Redmond, États-Unis seront nécessaires.

Les technologies utilisées seront principalement C#, T-SQL et msbuild.

Les compétences requises sont :
# Diplôme d'ingénieur en informatique ou équivalent.
# Grande maîtrise du C++, C# ou Java.
# Bon niveau d'anglais.
# Passionné au sujet du génie logiciel.
# Grande capacité de résolution de problèmes.
# Des standards élevés pour lui-même et pour l'équipe.
# Autonome.
# Capacité à travailler en équipe, partager ses connaissances et aider les autres.

Compétences facultatives:
# Connaissance de T-SQL, des systèmes évolutifs, build/déploiement/tests unitaires.

---------------------

Software Development Engineer
# Services Team
# Music delivery & fulfillment service

Are you passionate about music? Do you want to work hard with smart people and change the world of digital entertainment? Thrive in the challenge of delivering a state-of-the-art globally scalable service?
Join the Zune Paris engineering team!

Our product is a highly scalable, high availability service that is evolving quickly to capture the imagination of users consuming media on the PC/Web, on portable devices, on TV. You will contribute to build a massive media catalog from diverse content providers and surface that content to users in highly consumable ways.

Specifically, Zune Services team in Paris is hiring a SDE to design and develop new features for the service enabling delivering music for our entire organization.

The performance / service level requirements for this service are very ambitious, given the size of the music catalog itself and the requirements in term of performance and scalability.

This individual will work in designing and implementing this service, enabling new functionalities and new levels of performance, scalability and stability. The majority of the code will be implemented in C#, including some component that will reside in the cloud (Azure), but a good understanding and working knowledge of T-SQL is definitely appreciated.

The required skills are:
#BAC+3, BAC+5 in information technology / software development.
#Autonomous, motivated and rigorous with good problem solving abilities.
#Real experience (at least three years) in design and development of software services and generic APIs.
#Fluency in development in C# language.
#Very good knowledge of HTTP and XML related protocols (SOAP/WCF)
#Experience in working with SQL SERVER/T-SQL/C++.
#Experience in programming for Windows Azure/SQL Azure a plus.
#Willing to share knowledge and helping others in solving problems.
#Experience in advanced software development practices, including build/testing automated solutions a plus.
#Good English level.


EUR:MSFR:RD:EN
EUR:MSFR:RD:FR

]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieur%28e%29-d'%C3%A9tudes-et-de-d%C3%A9veloppement-HF-Job/1521917/152191715219172012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Test
Location: Copenhagen – Vedbaek, DK
Job ID: 760911-68243
Division: Microsoft Business Solutions

Student Worker @ Microsoft Development Center Copenhagen (C2C-program)


At Microsoft Development Center in Copenhagen (MDCC), we develop software for Microsoft Dynamics. Microsoft Dynamics is a family of Enterprise Resource Planning (ERP) Solutions. ERP is the large distributed, scalable, and customizable software solutions used by businesses around the world to optimize their operations. At MDCC we specifically develop Microsoft Dynamics NAV and Microsoft Dynamics AX. The MDCC campus is located in Vedbæk, a small and scenic town just north of Copenhagen and easily accessible by train or by bus. With around 600 employees, MDCC is one of Microsoft’s largest development centers outside the US - and the largest in Europe. You can look forward to a truly multicultural experience where you will meet and work with young professionals from all over the world. In fact, more than 40 nationalities are represented at our development center and every third employee has another nationality than Danish. That makes us one of the most international companies in Denmark.

Working as a Student Worker at MDCC is an opportunity to gain valuable experience and to realize your dream of a fast-paced career in the frontline of software development. You will be part of an international team working on products and technologies that have a genuine global impact and you will learn from some of the best talents in the world.


Current Openings

We have Student Worker openings for the following roles. Software Development Engineer (SDE), Software Development Engineer in Test (SDET)

- SDE - Create the code and put the pieces together. Your main responsibility is to define product features and write the code that turns concepts into new technologies and services. Use your coding skills and knowledge of design patterns, algorithms, and data structures to create new features in our product. Most applicants are working towards a degree in Computer Science, Math, or Physics.

- SDET - Test - You will be challenged with the responsibility to “build it to break it”. You will push products to their limit, making sure they perform to customer expectations and conform to the highest quality standards. Use your coding skills and knowledge of design patterns, algorithms, and data structures to create software to test other software, test tools, and test Frameworks. Most applicants are working towards a degree in Computer Science, Math, or Physics.


Qualifications

No matter what position you are applying for, we expect that you have a strong technical background and interest and that you are able to work both independently and in teams.

To apply, you must be a student in a bachelor or master program of a technical education and your subject must fall within the categories computer science, software technology or engineering. You do not need any Danish skills but you must have excellent English communications skills - both written and verbal. You should have a blended knowledge of business as well as computer science principals.

Duration

Full time: 12 months

Benefits

We value our student workers highly and allocate the necessary resources in order for you to understand our business and be a proactive co-player in your team. You will notably be provided with a mentor to guide you through your work experience.

You will be offered a compensation package that matches your responsibilities. In addition, you will benefit from many of the same advantages as our full-time employees including shuttle bus service from a nearby train station, a sports club, a social club, free beverages, a delicious breakfast, lunch and fruit, dry cleaning service, annual parties and much more.

All applications for vacant positions will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of color, race, nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

EUR:MSDK:DEVCTR:EN

]]>http://www.microsoft-careers.com/job/Copenhagen-Vedbaek-Student-Worker-Job/1530307/153030715303072012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSCopenhagen – Vedbaek, DK
People with passion...at Microsoft, they helped turned the potential of software into a reality that changed our world. Here’s your chance to be a part of what comes next.

We have over 70 career opportunities available in the US for marketing experts. Marketing presents our products and services to the world, and helps us build what the world needs. Across the company, our marketing teams are incorporating perspectives from different cultures, markets and demographics to identify market opportunities and to define products the world wants. And they’re using those insights to show people the most meaningful ways our products will make a difference to each and every one of them. Our Marketing disciplines include Marketing Communications, Marketing Sciences, Partner, Segment, & Audience Marketing, Product Management, and Product Marketing, among others. These highly strategic roles will help us grow the next generation of software to the Cloud and beyond!

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Seattle-Seattle-Product-Marketing-and-Management/1234299/123429912342992012-06-15Microsoftfull-timeUSDstarting0BSSeattleJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 787023-77881
Division: Services & Support


Location: EMEA locations*
Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses a technical ERP background, strong project and business solutions experience. The ERP Architect applies advanced analysis skills and experience in the domain of ERP solutions to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate will have a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and ERP technologies.

To be credible he or she must have current and deep experience with implementing large ERP solutions on the Microsoft Dynamics AX platforms, or other large scale ERP systems (e.g. SAP, Oracle/PeopleSoft, Lawson, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics AX 2012 platform. The Dynamics AX Architect applies advanced analysis skills and experience in principals of ERP application design to define appropriate customer solutions. A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for ERP solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 10+ years relevant working experience including expertise in enterprise ERP implementations as well as application deployment and/or distributed system implementation, knowledge of Dynamics AX is an advantage but isn’t a must. Qualifications include hands-on experience with multi-phase, global, enterprise-wide ERP implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*Several locations may be available for that role. This role may be based within any of our Micorsoft major offices and some locations may be preferred depending on customers' assignements. Pelase note we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-AX-Technical-Architect-Job/1799886/179988617998862012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Sales
Location: , , US
Job ID: 790420-78167
Division: Sales


Microsoft State and Local Government Central region is seeking an Account Technology Specialist to work in a pre-sales engineering role focusing on the Central Region. Territory of TN and AR.

The Account Technology Specialist (ATS) provides technical leadership to our Enterprise State and Local Government customers. The successful Account Technology Specialist has deep technical knowledge in and operational experience with Microsoft infrastructure technologies such as Active Directory, Microsoft Exchange, Systems Management Server, or Microsoft Identity Management Services, and will also have strong communication skills and presentation skills and be able to articulate the advantages of Microsoft technology to senior business and technical decision makers as well as front-line technologists. Experience with competitive technologies is desired.

The ATS has demonstrated an ability to establish strong relationships with senior technical and business leaders within our customer base. The successful candidate will have a proven ability to understand highly complex technical and business challenges our government customer's face. The position requires an ability to work well in a “virtual team” environment and possess strong communication and leadership skills. The candidate must be a self-starter who can take ownership of opportunities, working independently and/or by assembling and leading Microsoft partners, other Technical Specialists and Microsoft consultants as needed.

Job responsibilities will include:

Work closely with the account manager and other virtual team members to develop winning technical strategies to increase adoption of Microsoft technology.
Work closely with our customers to deeply understand their business.
Build “proof of concept” solutions that demonstrate that the capabilities of our products solve actual customer problems. This requires an ability to lead a virtual team of technical and business colleagues to craft the appropriate solution.

Provide timely and useful feedback to the product groups. Up to 50% travel is required.

SALES:PS

MSUSJOBS

]]>http://www.microsoft-careers.com/job/ACCOUNT-TECHNOLOGY-STRATEGIST-Job/1804723/180472318047232012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 781806-73085
Division: Online Services Division


MSN reaches over 40% of the online audience daily and has over 500 million unique users with 11 billion hits to the homepage daily. MSN is unique in its space because it offers news content, mail and social media on one platform. There are no other sites with this kind of one stop offering. Its presence is greater overseas than it is in the US. The success of Bing has contributed to strong growth for MSN in 2010-2011.

The MSN Fundamentals team works to rapidly prototype, experiment and release new features to MSN homepage audiences around the world. Our goal is to improve the primary business metrics for MSN and create a more engaging experience for our audience. In order to achieve our goals, we divide work into 3 main areas: experimentation, performance, and strategic investment in infrastructure. Members of this team work in a highly adaptive and agile manner to bring ideas to market quickly. Because we focus specifically on key business metrics, the results of the team are very tangible and highly visible to the broader organization. Work on the team is fast-paced and rewarding, but also requires deep technical understanding of web development. Team members are passionate about learning and applying the latest and most relevant new technologies.

Drawing on individual expertise, MSN Fundamentals team members find ways to implement web experiences that improve reach and engagement on the MSN homepage. The work includes direct contribution to the code in the endeavor to achieve completely new behavior. Work also includes delegation and coordination with vendor teams to bring a concept to market. Because we use an experimentation platform, there is a strong emphasis on truly understanding the results of your work through data analysis and number crunching. Every team member has the opportunity to directly impact the direction of the team though demonstrated results. In addition to working on web experiments, there are additional opportunities to work on web services, database development and web performance.

Ideal candidates will have the following qualifications:
- Expert ability in front end web development skills (HTML, JavaScript, and CSS).
- 3+ years of professional coding experience preferably using C# and ASP.NET.
- A demonstrated ability to come up-to-speed quickly on new technologies.
- Demonstrated problem solving ability.
- The ability to succeed independently and collaboratively.
- Experience with large-scale, globally distributed systems running multiple technologies and experience with HTML5, jQuery or SQL Server are all a plus.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-MSN-781806-Job-WA-98004/1682011/168201116820112012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Customer Service & Support
Location: , , US
Job ID: 780532-71319
Division: Services & Support


Premier Field Engineer - .NET/Dev

Preferred Location: Dallas
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: .Net Framework 3.0, .Net Framework 2.0, ASP.Net, BizTalk Server, IIS, SQL Server, Microsoft Office SharePoint Server, and Commerce Server 2000, B2C and B2B applications, development with .NET languages, C#, VB.Net, C/C++, XML and scripting, COM/DCOM/COM+, MSMQ, data access technologies, transaction processing, networking. Practical Win 32 user mode debugging and managed code debugging are preferred skills.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred, but not required at hire; however, must be obtained within 12 months of hire. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-_NetDev-Job/1611842/161184216118422012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Luxembourg - Non Location Specific, LU
Job ID: 782606-72800
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672423/167242316724232012-06-15MicrosoftSalesfull-timeUSDstarting0BSLuxembourg - Non Location Specific, LUJob Category: Services & Consulting
Location: Kuwait - Non Location Specific, KW
Job ID: 783769-73473
Division: Services & Support

Microsoft Enterprise Services is seeking a Solution Architect within Advisory Services and Architecture. This highly skilled and experienced team is accelerating Microsoft’s transition from software vendor to trusted solution provider. As a Solution Architect on this team, you will help lead a team through our solution oriented discovery process. Working closely with our customer’s CTO, Enterprise Architect and other key IT decision makers you will help our customer identify solutions to their top business priorities. Working with a group of Subject Matter Experts (SMEs) you will provide the high-level architectures, benefit analysis, and business context to make the recommendation actionable to our customers.

This is a unique opportunity for the right individual who possesses strong analytical skills, deep technical skills, and business transformation experience. This person will be responsible for working closely with customers to understand their current application portfolio, assess their desired business capabilities, and identify gaps that Microsoft solutions can solve.. Taking this input and creating a high-level architecture and determine the business benefit of implementing the solution.

The ideal candidate will have both broad and deep technology expertise and the ability to architect core business solutions by mapping customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology and business decision maker discussions related to agility, business value, and Microsoft technologies is a must. Having past experience with large solution development projects or implementations gives them instant creditability with our customers.

Excellent communication skills (both written and verbal) are essential as is the Demonstrated ability to engage in senior level business and IT decision maker. The successful candidate will be very comfortable in both technical and business oriented discussions because developing and maintaining effective working relationships with the customer and Microsoft local account team is an important aspect of the role.

The Solutions Architect must be effective in fostering executive level relationships. Solutions Architects routinely act as subject matter experts, assisting Microsoft account teams, Services Sales Executives and Engagement Managers. Solutions Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for solutions with product certifications and specific ISV packaged solutions expertise as needed.

The key focus areas and demonstrated competencies include:

Enterprise, Platform, Industry, and Solution Architectural Guidance
•Work with customers to align technology to their business opportunities
•Identify solution system interfaces, constraints, scope, cost, risks and value
•The ability to lead the customer and the Microsoft v-team in the Discovery process
•Improve local/regional team readiness through working together
•Experience in one or more of: .NET, Dynamics, SQL Server, BI Solutions, Application Lifecycle
•Design and implementation for operations

Successful Solution Deployments, Business Value and Customer/Partner Satisfaction
•Provide technical solution leadership and quality assurance during both pre-sales and project delivery
•Review technical solution approaches

The successful candidate will have a degree in Computer Science or Engineering or equivalent work experience. This role requires at least 10 years relevant working experience including expertise in enterprise architecture as well as application deployment and/or distributed system implementation. Qualifications include hands-on experience with multi-phase, global, enterprise-wide core business application implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on experience in several of the following products or technologies: Dynamics, .NET, SQL Server, BizTalk. Frequent travel within the Gulf Region (up to 75%) is an integral part of this job, as are high levels of recognition and visibility.



]]>http://www.microsoft-careers.com/job/Kuwait-Non-Location-Specific-Pre-Solution-Architect-Job/1700082/170008217000822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSKuwait - Non Location Specific, KWJob Category: Services & Consulting
Location: Algeria - Non Location Specific, DZ
Job ID: 780288-75719
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757155/175715517571552012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAlgeria - Non Location Specific, DZJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 787024-75482
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience CRM Functional Consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a Functional CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM in one of the main industries ie. Telecommunication, Financial Services, Retail and etc.
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Ability to communicate with business users
- Being able to gather customer requirements and document them
- Being able to translate user requirements for technical team
- Being able to generate test scripts for user acceptance
- Being able to document different deliverables
- Proven record of playing business analyst or functional consultant in enterprise implementation based on Microsoft CRM Dynamics or competitive products
- Deep know-how in one of the major industries

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires several years of relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-CRM-Functional-Consultant-Job/1754603/175460317546032012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Customer Service & Support
Location: Japan - Non Location Specific, JP
Job ID: 777012-76689
Division: Services & Support

Premier Field Engineering (PFE) is delivering dedicated support for Premier Mission Critical (PMC) customers. These are Microsoft’s top tier customers using solution specific technologies that run daily Mission Critical applications on Microsoft technology stacks. This customer base is typically stock exchanges, banking or financial institutes and is technically savvy demonstrating expertise in Microsoft technologies.

To ensure the PMC delivery of support services exceeds customers’ expectations PFE is creating a new role that will focus on conducting pre-sale customer technical assessments. This is a proactive technical scoping service that may be conducted on-site or remotely. These assessments are to determine the scope and range of the solution and applications the customer is using in their environment end to end.

The ideal candidate for this role will be analytical, collaborative, results oriented industry professional who can also offer technical solutions with the ability to assist in delivering technical support for select customers as needed.

The role requires strong group collaboration specifically with the Services Business Desk, World Wide Offerings team in the Redmond, local Premier and MCS teams and the CTS and PFE PMC Dedicated teams. The position will be responsible for determining risk, communicating opportunity and scale of services needed for PMC.

There will also be extensive opportunities to work directly with Product Managers and Developers providing feature and product feedback.

Responsibilities:
- Create detailed technical assessment post on site or remote scoping for each customer opportunity. This will include in assisting with scoping for the renewal of existing PMC customers as well as major and minor solution releases during the contract period.
- Ability to communicate with Microsoft Mission Critical customers (verbal and written correspondence) regarding technically complex issues regarding Microsoft software products
- Lead and control the communication with customers, internal Microsoft stake holders and/or third party vendors.
- Work with PMC (Premier Mission Critical ) and MCS architects on proactive services for the customer and assist with the right sizing of support services
- Work directly with the product group development teams to obtain product design information or isolate both bug and non-bug related issues.
- Ability to handle Critical Situations in technically challenging and politically hot circumstances

Basic Qualifications:
- Must have previous experience working with one or more of the following Microsoft enterprise products including Windows Server 2003/2008 and SQL Server 2005/2008; IIS 7.5, 7.0, 6.0;.NET 4.0, 3.5, Windows Azure, App Fabric, Sql Azure, SharePoint 2010, Exchange 2010.
- Ability to work or be on call during various shifts including weekends and deep nights. (24x7).
- Must be willing to develop and execute a self-improvement plan on an ongoing basis to meet changing job expectations within acceptable business timeframes.
- Must have thorough knowledge of one of the following, core SQL engine, Windows Fundamentals or IIS Architecture and Internals (e.g. buffer pool management, query / stored procedure processing, deadlock detection, locking semantics, indexing etc.)
- Create technical content including Knowledge Base articles, whitepapers, training documents, etc.
- Ability to use debug skills and source code access to troubleshoot and isolate problems to a component level.
- Experience with Microsoft debugging & troubleshooting tools is preferred
- Be able to travel both domestically and internationally on short notice (up to 30%).

Experience:
- Minimum of 4 years of experience with one of the following technologies, Windows, IIS or SQL Server 2005/2008 products and features.
- Six or more years of industry experience with Microsoft Server products.
- Should have experience designing, building, maintaining and troubleshooting enterprise level systems
- Should have experience identifying risks in a system and the ability to research a solution to mitigate those risks
- Experience with estimating man hours efforts required to deliver on specific projects
- Experience and ability to determine “must have” and “good to have” skills on a team to deliver on a project successfully - basically ability to understand your team’s core strengths and limitations
- Experience with making pragmatic business decisions on what’s doable, what’s a stretch and what’s simply unrealistic
- Experience with taking ownership of a project and delivering it on time
- First hand customer facing experience is a must
- Experience working with a globally diverse team and customers

Key Skills & Knowledge:
- Analysis and Design of enterprise systems
- Performance tuning and optimization of one or more MS Enterprise Server products
- Good to have knowledge of Data Engine / Storage Engine, DB Mirroring / Replication and linked servers
- Debugging and Troubleshooting skills
- Ability to work well in a diverse team environment.
- Strong problem-solving skills.
- Ability to transcend geographical and cultural boundaries and work in a globally diverse environment
- Effective learning skills.
- Should be able to look at the big picture description of a solution built on Microsoft and 3rd party technologies and interpret risks in the various sub components and make deductions on overall stability and sustainability of the solution
- Should be able to navigate through a solution architecture and identify inherent strengths and deficiencies in the design
- Ability to apply general knowledge of software development, ITIL and other best practices to an existing solution to determine how a particular solution will scale and what could be the limitations of the solution

Education:
- Bachelor's Degree in Comp. Science, Comp. Info. Sys., Math, Engineering, Business, or related field.

Travel:
- Intermittently, there will be business need to travel domestic (within US) and international


Work location: Tokyo (Shinagawa)


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Japan-Non-Location-Specific-Premier-Field-Engineer-Job/1776745/177674517767452012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSJapan - Non Location Specific, JPJob Category: Operations
Location: Beijing, CN
Job ID: 776243-68022
Division: Operations


Business Operations Manager

The Retail Sales & Marketing team (RSM) is responsible for Sales and Marketing initiatives in the retail channel to drive consumer and channel partner preference for Microsoft brands and products.

This includes accountability for the revenue and P&L performance of Windows, Office, Office for Mac, and Hardware. In addition to the budgetary responsibilities, the Retail team directly fosters brand affinity through retail experiences, cultivates genuine software preference through point-of-sale demand generation, and grows the Windows Hardware market share. We get to directly connect with consumers through everything we do and say at retail, and this is also where we bring our retail strategies to life through meticulous executions.

The Business Operations Manager is a key member of the RSM management leadership team. This person is the center of retail sales and marketing’s operational excellence who will also garnering business insights to guide and shape our executions across sales, marketing, and retail services. This includes a strong focus on sales operations, looks at business investments’ impact, and drives the business rhythms.

The job scope is made up of the following categories:
Owns sales operations and coordinates across marketing and retail services
o Sales compensation, RBI alignment and tracking
o Assign, allocate sales quota for 10 FTE, and contingent sales staff in a drive account segmentation across related internal divisions (OEM, SMBD, etc)
o Sales forecast management
o Labor-law compliance
o Manage rebate/MDF processing
o Drive executional alignment across sales, marketing, and retail services
Owns RSM business rhythm
o Drive monthly / quarterly operations review in rhythm of business
o Weekly sales review process
o Monitor, track, and analyze sales results and resource productivity
o Shift, re-balance sales KPI quarterly, and adjust seasonally based on current business status and priorities
o Facilitate marketing program effectiveness tracking, measurement and analysis
Owns system and process improvement reviews
o Improve team’s agility by simplifying process and share operational insights across sales, marketing, and retail services
o Improve system and process to facilitates effective decision making across sales, marketing, and retail services
o Work across disciplines and organizational boundaries to gain timely closure on decisions
o Team readiness and training coordination across categories
o Work with Finance to conduct C&C trainings and quarterly sales deal execution survey within RSM, including CS sales staff, and implement the remediation actions across the organization
Provides business insights
o Assemble ideas, issues, and observations from operations management into clear and useful business insights
o Participate in forward-looking planning process with improvements from operations management
The Business Operation manager provides day-to-day management of sales operations and business processes. As the point person looking across all Retail Sales and Marketing activities, this person is in position to drive process improvements with insights from operational results.
This role will report to the General Manager of the Retail Sales & Marketing Division, Greater China Region.

Responsibility/Activity
People management:
Management of business operations team
Planning of people and resources against all program activities
Management of virtual project teams across sales, marketing, and retail services
Executional excellence:
Manage sales operation and drive business rhythm
Weekly sales review and sales forecasts
Business review rhythm
Business scorecard and KPI reporting
Business insight and process improvement:
Provide the team with insights from operational data
Analyze trends and provide recommendations for improvement to existing processes
Provide feedback to Region and Corp - what works/what doesn’t

Area Qualification
Minimum 7-10 years’ experience sales operations, business management, project management
Track record in and high degree of implementation is a must.
Proven success in operating within a variety of cultures and corporate environments.
Agency/vendor management.
Process management.
A MBA or equivalent degree in marketing, business or related field.

Knowledge, Skills, and Abilities
Ability to communicate and collaborate effectively and concisely both verbally and in written form.
Excellent organization skills and ability to effectively manage multiple projects.
Strong team oriented individual.
Being a self-starter.
Relationship management - ability to effectively influence others in multiple groups and collaborate to achieve specific objectives.
Ability to work independently and take action to achieve position goals and objectives.
Ability to remain productive and focused in a fast paced, evolving and ambiguous environment.
Knowledge of Microsoft strategy and relative strength of our products within a given category.
Proficient in use of Microsoft Office suite (Word, Excel, PowerPoint, Visio, Outlook)
Business Need for Creation of this Position
Retail is a strategic focus for our business across multiple lines of businesses. To run a retail business, the details of our weekly sales reviews, marketing processes, and retail services execution data guides our way. The business operations management is like the drum beat provides the rhythm to how we do what we do. The key to success is beyond just knowing what to do, but also understand how to drive improvements by garnering insights that are laden in the data, and be the point of consolidation across all RSM functions.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Beijing-Business-Operations-Manager-SMSG-Beijing-Job/1525406/152540615254062012-06-15MicrosoftOperationsfull-timeUSDstarting0BSBeijing, CN
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Mississauga-Premier-Field-Engineer/1053182/105318210531822012-06-15Microsoftfull-timeUSDstarting0BSMississauga, Canada
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Vancouver-Premier-Field-Engineer/1056113/105611310561132012-06-15Microsoftfull-timeUSDstarting0BSVancouver, CanadaJob Category: IT
Location: Issy Les Moulineaux, FR
Job ID: 778714-69860
Division: (Not Division Specific)


Assistant Ingénieur - Direction Technique et Sécurité

Une compétence forte sur au moins l’un des thèmes suivants :
- Développement d’applications mobile (smartphone), Web (riche) (navigateur) ou client lourd faisant appel à des services Web RESTful ;
- Développement des applications de calcul de haute performance (HPC) et autres charges de travail parallèles sur Windows HPC Server / Linux avec MPI / LINQ to HPC / Apache Hadoop ;
- Développement d’applications multi tiers ou composites (.NET/Java/C++), en milieu professionnel, en environnement Windows ou en environnement type Unix / *BSD / Linux.

Une expérience significative ou une compétence dans les technologies ou domaines suivants serait un plus :
- C#/Java/HTML5 ;
- Données ouvertes (Open Data) avec OData, AtomPub, JSON ;
- Données non structurées en volume avec Big Data ;
- Windows Azure ou autre environnement PaaS ;
- Windows HPC Server / Windows Azure HPC Scheduler ;
- Apache Hadoop ;
- Cloud Computing ;
- Environnement de développement professionnel (tests unitaires, auto-documentation, gestion de version, build automatisés, fabriques logicielles, etc.) ;
- Sécurité (généralités, méthodologies, technologies) ;
- Développement d’applications en multi plateforme ;
- Expérience de travail chez un client du secteur public.

Mission
Le stage portera sur la mise en œuvre d’applications Open Data ainsi que sur le traitement de données non structurées en volume dans un environnement Big Data dans le Cloud.
Les travaux pourront porter notamment sur des évolutions des plateformes OGDI (Open Government Data Initiative) et ODAF (Open Data Application Framework) ainsi sur l’utilisation de Windows Azure HPC Scheduler / Hadoop dans Windows Azure permettant, selon les cas de figure :
- Aux autorités administratives et collectivités territoriales de publier des données publiques dans un format réutilisable ;
- Aux citoyens d’avoir une meilleure visibilité sur les services offerts par les autorités administratives et les collectivités territoriales ;
- Aux éditeurs de logiciels de créer des applications apportant plus de valeur économique locale ;
- Aux autorités administratives et collectivités territoriales, aux éditeurs de logiciels, etc. de créer des applications évolutives de calculs intensifs parallèles sur une infrastructure de Cloud ;
- Aux développeurs de réutiliser leurs compétences existantes pour contribuer à des projets sous licence libre, d’exécuter des logiciels sur une infrastructure de Cloud et développer de nouvelles applications et de nouveaux services à destination de tous.

Profil
Le profil du (de la) candidat(e) :
- Niveau bac+5 ;
- Stage rémunéré (1067€ brut/mois) d’une durée de 6 mois débutant en Mars 2012 (ou ultérieur en fonction de la disponibilité du candidat) ;
- Anglais technique lu ;
- Capacité à apprendre et comprendre de nouvelles technologies rapidement avec une certaine autonomie, et de les mettre en œuvre de façon à mettre en évidence les nouveautés significatives (réalisation de démonstrateurs, de canevas d’application) ;
- Capacité à rédiger des documents de qualité, rendant accessibles les technologies aux professionnels de l’informatique, chefs de projet et développeurs (atelier dirigé pas à pas, rapport de synthèse, scénario d’auto apprentissage par ex.) ;
- Capacité de travail en équipe tout en fournissant à temps des résultats d’un point de vue individuel ;
- Capacité d’adaptation à un environnement de travail où les priorités peuvent changer du jour au lendemain.


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-STAGEAPPRENTISSAGETECHNIQUE-Ass_-Ing%C3%A9nieur-D%C3%A9v-HF-Job/1560561/156056115605612012-06-15MicrosoftITfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Test
Location: Beijing, CN
Job ID: 779122-70163
Division: Corporate Research & Development


Job Title: SDET for Kinect SDK
Location: Beijing


Are you excited about Kinect? Do you want to revolutionize the way people interact with PC and games? Come and be part of the exciting world of Kinect for Windows. The Kinect for Windows team is a product team within IEB, formed in April 2011. Our mission is to commercialize the Kinect device and runtime technology on Windows PCs. We are working closely with IEB ISS team, IEB hardware, Microsoft Research, Speech@Microsoft, and other teams throughout the company to deliver the hardware, drivers, runtime, SDK and tools that developers need to create applications and commercial solutions on Windows. We are also establishing a developer community for Touch-free NUI on Windows, with Kinect at its center.

We are hiring now and are looking for a Software Design Engineer in Test whose primary responsibility will include feature testing and develop test automation framework.

Candidates must possess a passion for quality, strong communication and a good understanding of software testing. Responsibilities include:
Work closely with feature Program Manager and Developer to do feature testing through the whole software development cycle.
Design, implementation and delivery test tools and test automation framework.
Coach vendor testers to write test spec and automated test cases.

Education and Qualifications:
At least 2 years software development or testing experience;
Have solid object-oriented programming skills in C++ or C#, previous SDK testing experience is a plus;
Hands-on knowledge of the overall product development lifecycle and the software quality assurance components;
Familiar with design patterns, test-driven development;
Experience shipping high-quality software through at least 1 full commercial product release cycle;
Good communication skills, excellent written and verbal English, management experience is a big plus;
A degree in computer science or related engineering fields is preferred;

合适的候选人标准：
1. 本科3年以上工作经验，研究生1年以上工作经验；
2. 看重候选人的公司，一定是IT业公司；
3. 如果是研发工程师，没有过多要求；
4. 如果是测试工程师，一定是自动化测试工程师（白盒测试），担任目前测试团队核心成员（不是外围测试用例执行者），有过独立开发测试架构和的测试程序编写经验。
5. IT行业最好，通信行业其次。

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-in-Test-for-Kinect-SDK-ARDATC-WF-Beijing-Job/1565952/156595215659522012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBeijing, CNJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 780277-71076
Division: Online Services Division


Come join a team that brings Bing to life with images and videos from across the web! Our team has a fun start-up mentality where you influence the product direction, yet still impact millions of users across the web.

On the Bing Multimedia UX team you’ll be responsible for shipping user-facing image and video features monthly across Bing. You will create the next generation experience that wows users looking for video and image content online. In order to ensure that features are backed by the high-quality content that users expect, you’ll need to work with and manage dependencies involving index serving, ranking, web crawling and multimedia processing. You need to be passionate about technology, user experience, quality and teamwork.

The responsibilities of the position include:
Designing, coding and shipping of innovative new video and image UX features
Managing dependencies to ensure features ship on time and with high quality
Assisting in monitoring the live site to ensure rock-solid reliability and performance

This job requires strong technical skills including:
Bachelor of Science (or higher) in Computer Science or an equivalent program
Experience with multithreaded programming in C# and/or C++
Experience with HTTP, HTML, JavaScript, CSS and browser compatibility
An understanding of image processing and search technologies is a definite plus

At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, we continue to expand our efforts to understand, value, and incorporate differences as we help other realize their potential. Come explore diversity at Microsoft!

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.


DEV: BING
Bingjobs-dev

O:Bing
BingCB
XBNGXDV:COBU*LI
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1606896/160689616068962012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: South Africa - Non Location Specific, ZA
Job ID: 777393-77896
Division: Services & Support


Microsoft Enterprise Services is seeking an experienced architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1799873/179987317998732012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSouth Africa - Non Location Specific, ZAJob Category: Services & Consulting
Location: Norway - Non Location Specific, NO
Job ID: 791314-78704
Division: Services & Support


The Services Pursuit Bid Professonal (SPBP) is responsible for primarily supporting Bid Teams in the subsidiaries of Western Europe in an Oversight & Guidance role to ensure that they can produce consistently high quality proposals for large complex projects & Solutions. The role requires deep insight & proven experience in Pursuit & Bid Management, for both Sales & Delivery, whilst importantly coordinating resources from the Centres of Excellence, HQ groups, industry specialists, Global Delivery, Premier, TQA and SBD. Subsidiary teams will need to be guided in securing resources and leveraging various sources of funding which is available to support them during the pre-sales and potential subsequent delivery phases. An important element is bringing structure and order to pursuits, along with the the Capture and reuse of Intellectual Property. In summary to help Western Europe Services increase the Complex Deal win ratio, whilst improving bid preparation times, the cooperation with SBD & TQA, whilst improving the oveall quality of the final customer ready output.

The SPBP is: As a member of the WE Services Pursuit Team and is responsible for:
Contributing to the review of submitted bids which have been put forward by the Opportunity Review Board to confirm that these are an appropriate fit to receive assistance from the Pursuit desk and meet the prescribed criteria.
Guide the Subsidiary Pursuit teams with advice on further qualification of opportunities that may be required.
Agree with subsidiary bid teams what assistance they require from the Pursuit Desk. Be ready to suggest where additional assistance & guidance can be provided, such as funding, SME input, IP from similar bids.
Coordinate with specialists across Microsoft to ensure that subject matter expertise is built into bid responses.
Review progress of bids on a regular basis to determine whether timescales are being met for completion of deliverables.
Review deliverables prior to their submission to SBD for approval to ensure that bids conform to the format and quality expected by PMx and TQA reviewers.
Responsible for identifying IP which can be subsequently added to the Pursuit Desk Content repository for re-use on future bids.
Work with the local bid teams to ensure that all customer knowledge, solution definition and expectations set are fully communicated to Delivery teams.
As part of the ROB attend Pursuit Desk weekly, bi-weekly and monthly meetings to report on progress to stakeholders.
Obtain feedback from subsidiaries on the quality of the support provided by the Pursuit Team.

Qualifications:
Degree level education. Microsoft professional experience (Services Sales, Delivery, SBD, TQA)

Experience:
Several years of experience in Services Sales and Marketing fundamentals, Financial reporting, Operational policies and procedures within Microsoft.

Competencies:
Highly experienced individual with the confidence to be self assured in their own work and along with other Microsoft staff in different groups or Western Europe subsidiaries at any level of seniority. Ideally must have experience of Microsoft Services Sales and proven customer facing skills. Strong ability to get things done. Organised and meticulous. Able to manage deadlines and conflicting priorities.

Training and certification:
Services Sales and Marketing training, Financial reporting, Operations - policies and procedureas in Microsoft.

]]>http://www.microsoft-careers.com/job/Norway-Non-Location-Specific-Services-Pursuit-Bid-Prof-Job/1818172/181817218181722012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNorway - Non Location Specific, NOJob Category: Marketing
Location: Saudi Arabia - Non Location Specific, SA
Job ID: 791802-78914
Division: Marketing


Position: BG Lead
Location Saudi Arabia

Saudi Nationals preferred or must have transferable Saudi Iqama, must have experience in Saudi market

Windows Phone, BG Lead Marketing - Lead “One Microsoft” partner marketing strategy for Windows Phone focused on driving end customer demand through strong local channel execution targeted at the business and consumer segments resulting in increased share and customer satisfaction

Key Responsibilities/Accountabilities
Leads BG-specific initiatives and projects (e.g., competitive campaigns) and drives competitive strategy and execution in sub for BG.
Quarterback the partner and channel ecosystem requirements across the subsidiary for phone to compete effectively.
Provides cross-segment (EPG/SMSP//DPE/M&O/) Windows Phone marketing plan guidance and insights (MAW); driving consistent consumer landing requirements (CLR) back into BG and CMG GTM planning/asset development and marketing scorecards and scorecard intervention (ACE, WP7 Accelerate).
Evangelize the Mobility vision and technology roadmap to the Executive Leadership and Management of Mobile Operators focused on the partner value proposition and to be “operator friendly”
Sub GTM Planning & Execution: align BTL & seasonal GTMs/offer engines; connected execution framework (CXF) across the consumer OM (marketing, retail, thru-partner, and online), GTM optimization and ROI/performance assessments.
Manage the end to end GTM of Microsoft led programs & offers aimed at improving sell-thru & customer adoption
Secure OEM/MO partner commitments to marketing investments & develop plan for implementing program offers out to retail for execution (E2E Field GTM enablement and execution through the OEM/MO partners in to Retail)
Evangelizes the vision of mobility and drive viral marketing to create Buzz and awareness, working with the M&O Marcom lead to drive AR/PR
Implements WW customer campaign and in market prioritization with OC/CCG leads based upon a firm understanding of the local market needs and opportunity size and is part of the Senior decision making forum
Lands and executes on WW OEM/MS-led customer campaigns and audience programs to fulfill local market needs and overcome subsidiary specific marketing challenges (e.g., messaging, media mix). Negotiates with regional Time Zone BG leads and/or BG liaisons to obtain approval for customer campaign modifications.
Provides a comprehensive understanding of the industry with unique insights into customer demand, potential technological evolution, and competitive landscape.
Develops strategic recommendations and operational plans leading to Microsoft’s success; provides recommendations to key management on establishing overall priorities for the subsidiary and then on which specific customer campaigns to execute.
Is the subsidiary spokesperson for Windows Phone with key Journalist, Analyst, Partner and Customer events, including the subsidiary marketing spokesperson for the BG, serve as public spokesperson and be a people leader.
Drives internal subsidiary accountability to the Field/BG SLA
Focuses on business building activities geared towards embedding Microsoft as an OEM’s mobility solution. Ties-in with OEM group to push Microsoft’s solutions.

Measures of Success
Key Required Competencies
(top 5-7 max)
Category revenue/unit share performance for Windows Phone, and market share growth vs. Apple, Blackberry, Android,
Perception changing and mindshare; overall image and share of voice
Windows Phones Activations (Sell-thru)
Windows Phone Apps published in Marketplace
Connected sales / marketing selling goals
Manages BG-specific sales and marketing costs within budget and deadlines while meeting agreed upon effectiveness goals
NSAT
Define and Drive customer value propositions for next generation products to fuel business growth
Drive the global strategy & execution for taking products to market
and optimizing ROI
Develop & implement integrated marketing communications to positively influence customer perceptions & behavior
Drive the strategy & execution for building relationships and driving engagement and revenue with customers & partners
Drive business & marketing insights based on research that results in strategic & growth oriented business plans to achieve business outcomes

Interviewers/ Decision Makers
MEA HQ WP BG, M&O, WWOC B2C


]]>http://www.microsoft-careers.com/job/BG-Lead-Job/1822834/182283418228342012-06-15MicrosoftMarketingfull-timeUSDstarting0BSSaudi Arabia - Non Location Specific, SAJob Category: Services & Consulting
Location: Hong Kong - Non Location Specific, HK
Job ID: 789142-79414
Division: Services & Support


JOB DESCRIPTION

Position Title: Infrastructure Premier Field Engineer - Manageability
Department: Premier Field Engineering, CSS, Southeast Asia Region (SEA)
Reports To: Premier Field Engineering Manager, SEA

Job Location: Brunei

Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)
*Responsible for providing high-availability assistance and/or on-site requiring travel. Scheduled travel is expected to be more than 50%. Overnight travel is expected for critical reactive onsite technical support.

Experience and Skills Requirement:
Candidates must have 3-6 years experience in technical support within large network environments; have strong customer service, problem solving, communication skills and technical writing skills, and the ability to work in a team environment.
Must have solid understanding of client/server, networking, and Internet technologies fundamentals and with sufficient technical depth to communicate with development and other internal organizations at a peer level
Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
Demonstrated aptitude for providing exceptional customer service in politically charged environments
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
Ability to apply technology to improve existing products and systems at customers and for internal use

Primary Technical Expertise Requirements:
Must possess superior knowledge and demonstrated technical proficiency in System Center Configuration Manager and System Center Operations Manager in design and deployment, implementing, supporting and troubleshooting
The successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products:
Windows Server and Active Directory, Data Protection Manager

Education:
University degree, preferably in Computer Science, is required.
MCM, MCITP and MCSE strongly preferred. Will consider related field (or equivalent) experience.

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1835538/183553818355382012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHong Kong - Non Location Specific, HKJob Category: Services & Consulting
Location: Nigeria - Non Location Specific, NG
Job ID: 780284-75705
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Infrastructure-Architect-Job/1757128/175712817571282012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNigeria - Non Location Specific, NGJob Category: Services & Consulting
Location: , , US
Job ID: 777495-69105
Division: Services & Support


Microsoft Consulting Services is looking for a Consultant to engage with our enterprise customers with a responsibility for delivering messaging solutions using Microsoft Exchange and Lync Conferencing to support a strategic set of Enterprise customers.

The ideal candidate should have at least 3-5 years of experience with Exchange solutions, Lync experience and knowledge of other Microsoft technologies a plus. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced messaging architecture skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Expert level knowledge required in assisting customers in architecting, planning, testing and deploying Exchange and unified communications solutions including the following:

Messaging Solutions:
Exchange Server 2010 , Large scale server designs including High Availability using Clustering and Storage Area Networks (SAN)
Disaster Recovery planning/designs using replication techniques
Server consolidation including client to server network bandwidth planning
Client Access designs for various scenarios including: Outlook, Outlook Web App (OWA), Exchange Active Sync (EAS), POP/IMAP
Exchange Unified Messaging
Migrations/upgrade from previous versions of Microsoft Exchange Server (2007, 2003, 2000 and 5.5)
Migration from legacy mail systems including: Lotus Notes/Domino, Groupwise, SMTP POP/IMAP solutions and others

Unified Communication Solutions:
Lync Conferencing
Office Communications Server
Large scale designs for IM & Presence
Web, Audio/Video Conferencing
Edge including PIC, Federation and Access Edge
Enterprise Voice

General IT Infrastructure experience:
Dependent services such as Active Directory, Name Resolution (DNS), etc.
Multi-national customers
Industry Operational practices such as MOF and ITIL
PBX integration/interface
Extranet access including Web Publishing with ISA or similar devices
Journaling/Archiving
IT Project scoping and estimating
IT Project lead or project management

Additional candidate qualifications would be helpful such as:

Experience with Third Party solutions that integrate with Exchange/OCS for items such as Anti-Virus, Anti-SPAM, Archiving, and Compliancy, etc…
Design and deployment experience with Monitoring solutions such as Microsoft System Center Operations Manager


The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 7-10 years relevant work experience including expertise in enterprise architecture and distributed messaging system implementation.

This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.

In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through
appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other
internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise
Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing
accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level
relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal
communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.

This position requires self motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.

This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

SS:ES
777495

]]>http://www.microsoft-careers.com/job/Consultant-Lync-Job/1547439/154743915474392012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Canada - Non Location Specific, CA
Job ID: 765023-63843
Division: Services & Support

PREMIER FIELD ENGINEER (PFE) - SCOM

ROLE DESCRIPTION

The Premier Field Engineer (PFE) System Center Operations Manager (SCOM) provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

TECHNICAL QUALIFICATIONS

The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.

REQUIRED SKILLS

Solid understanding of standard client/server, networking, and Internet fundamentals.
Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.
Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.
Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.
Experience in other Microsoft Management technologies, including Active Directory services
(AD), SCCM, System Center Essentials and WSUS is desired.

PREFERRED SKILLS

Windows server Operating Systems
Windows Failover clustering
Scripting e.g. (VB or Powershell)
SQL Server - both management and querying
Knowledge of the following would be advantageous: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, Management Pack Authoring and the model based architecture in System Center Operations Manager.

RESPONSIBILITIES

Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.

PROFESSIONAL QUALIFICATIONS

Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French considered a definite asset
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.

ADDITIONAL NOTES

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity

CA:SMSG



]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-PREMIER-FIELD-ENGINEER-%28PFE%29-SCOM-Job/1447648/144764814476482012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Services & Consulting
Location: , , US
Job ID: 771239-64673
Division: Services & Support


US Public Sector SLGE West Developer Senior Consultant
Location: Northwestern United States

The Microsoft State and Local Government and Education group has an immediate opening for a Senior Consultant specializing in application development and solution architecture on the Microsoft platform.
Microsoft Services is looking for Consultants who have a mix of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value, and .NET and related technologies is a must. Consultants must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer/partner experience. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technologies enables the developer architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on non-Microsoft platforms.

Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- Large enterprise development and application migration experience in complex heterogeneous environments

Technically, the developer architect consultant must be able to provide technical direction and leadership in the architecture, design, development, and deployment of .NET solutions within our government and education enterprise customer base. This person will have deep technical skills in .NET and related MS technologies and products such as SharePoint and SQL/BI as well as solid architecture and design skills. This person will leverage other field employees, product group expertise, and partner resources as required to design, develop, and deploy solutions. This person will fill all technical roles:
- Lead .NET Architect & Designer, Project Manager, Developer
- Work directly with customer IT to define and scope strategic .NET implementations
- Foster and maintain relationships with key technical resources in product groups, regional MCS and Support organizations. Know how and when to leverage their skills.
- Provide direction, instruction, and understanding around complex .NET concepts to customers and their technology personnel.
- Work with business development during project envisioning to properly characterize technical alternatives and scope opportunities.

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team. The ideal candidate will have an advanced level of knowledge in three or more of the following areas: .NET Frameworks, C#, VB, ASP.NET, SQL, XML Technologies and Web Services. Good knowledge of Microsoft products such as SQL Server 2008, BizTalk Server 2010, SharePoint Server, CMS, Office Systems, and general networking and Active Directory is required. The candidate should have a BS/BA degree or equivalent work experience combined with a minimum of six years relevant working experience in systems development, software support, and consulting. The ideal candidate will also have experience with technical project management. In addition, domain knowledge of state and local government or the education business is preferred. Depending on the employee’s location, frequent travel (up to 60%) is an integral part of this job, as are high levels of recognition and visibility. Due to Public Sector customer requirements, U.S. Citizenship is required.
SS:PSS
771239

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1468438/146843814684382012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 781316-71955
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of Microsoft Platforms. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Dedicated Premier Field Engineer (PFE) with extensive Microsoft Platforms/Infrastructure expertise who will support the National Security Group.

Job Description: Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Platforms PFE will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to resolve issues in a timely manner. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support. Partner with the Technical Account Manager and Program Manager to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management. Develop a working relationship with Microsoft Consulting Services and Premier Field staff that results in enhanced cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required. Demonstrated technical competence with Activity Directory, Platform Technologies and infrastructure services are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential. The candidate will need strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and mission issues. Strong organization, time management, project management and negotiation skills desired. The position will require travel to the customer site for full-time support.

The successful candidate must hold a high level government security clearance.
SS:PSS

]]>http://www.microsoft-careers.com/job/781316-Premier-Field-Engineer-Platforms-Job/1653578/165357816535782012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Belgium - Non Location Specific, BE
Job ID: 779854-72549
Division: Services & Support

Premier Field Engineer

Global PFE Mission Statement:
Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Microsoft’s Customer and Support Service (CSS), PFE is focused on the Operations Phase of IT services based on Microsoft Technology.

What does this mean?
Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various proactive and reactive services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. To ensure the skills to troubleshoot and maintain our customers IT services in line with Microsoft best practices our PFE team consists of highly trained engineers. When things do go wrong we provide rapid on site expertise to resolve critical situations worldwide 24*7.

PFE Delivers:
Onsite proactive and reactive services to our Premier customers around the globe.
Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks).
Long term engagements with Dedicated Support Engineering.
Services delivered by highly skilled engineers with deep technical expertise.

Interested?
So do you want to be part of this exciting part of the business? Proactively working with Microsoft’s Premier enterprise customers, enabling them to make the most out of their technology to move their business forward?

We need individuals that:
Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to your peer group as well as our customer account teams.

Provide first class support for our biggest MS customers in Europe
Communicate at various levels from CIO to the technical staff on the ground.

Experience:
Experience in the enterprise customer arena
Understanding of complex operational challenges of IT service management
Face-to-face customer engagement skills
Self-dependent working style
Excellent written, oral and presentation skills in at least German and English
Troubleshooting knowledge & skills
MCSE or equivalent qualification
Degree qualification or equivalent experience
Good understanding of ITIL/Service Management
Commitment to work in virtual teams across Europe to create standardized proactive and reactive services


]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1667333/166733316673332012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBelgium - Non Location Specific, BEJob Category: Customer Service & Support
Location: , , US
Job ID: 788907-77095
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Minneapolis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SharePoint-Job/1782555/178255517825552012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Saudi Arabia - Non Location Specific, SA
Job ID: 790950-78361
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

Architects are involved in the entire IT lifecycle but are most critical in the discovery, design, and delivery phases. Areas of focus may include enterprise, industry, platform and solutions. Key deliverables and associated activities include:
§ Customer guidance
- Work with customers to align technology to their business opportunities and needs
- Identify solution system interfaces, constraints, scope, cost, risks and value
- Document business, information, application and technology aspects of approach
§ Business strategy and solutions
- Provide technical guidance to internal practice management
- Develop business and market solutions and strategies
- Support sales organization in architect-driven pre-sales initiatives
- Align with and support Microsoft product and strategy teams
§ Successful solution deployments
- Ensure proper business value and customer/partner satisfaction
- Provide quality assurance over both sales opportunities and project delivery
- Make go/no-go decisions on technical approaches
- Engage and lead Microsoft and partner resources
§ Grow and mentor others
- Create and champion technical community
- Develop architect talent pipeline
- Recruit and mentor consultants and architects
§ Operational excellence and innovation
- Drive IP development and reuse initiatives
- Drive best practice, architectural awareness initiatives

The architect enters early in the sales cycle and identifies the Microsoft product suite that best solves our customers’ business problems. They design technical solutions that provide the customer value and can be implemented thus driving sales, customer satisfaction, and create intellectual property covering innovation with our products that can be reused by our internal organization, customers and partners. They mentor others to create a best-of-breed workforce and work environment, thus ensuring a consistent customer experience.

The architect can speak the language of business, the language of architecture and the language of technology which allows them to communicate with business owners in business language, with other architects in terms of frameworks, methodologies, patterns, and best practices, and technologists in the language of product specifications, constraints, and capabilities. They possess the deep technical knowledge that allows them to integrate portions of technology that support a single technology area, but also possess a breadth of knowledge in multiple technology areas that allow them to integrate between the various technologies in use in an enterprise environment.

The architect is aware of the major vendors in a technology space (at an architectural level) and can discuss the pros and cons of selecting one vendor over another for a specific project. They also keep track of industry vertical trends, technology trends, and the impact of regulatory compliance on architectures.

Qualifications:
§ Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
§ At least 10-12 years related technology experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
§ Candidates must have a deep understanding of markets, customers and related technology, have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
§ Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

Technical Experience Required:
ECM/portals
Data warehousing
BI
Consolidation, virtualisation and management for SQL
App Platform (SQL)
Enterprise search FAST
SOA
EAI

]]>http://www.microsoft-careers.com/job/Architect-Job/1809034/180903418090342012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSaudi Arabia - Non Location Specific, SAJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 792154-79226
Division: Services & Support


RETAIL ERP SOLUTION ARCHITECT
EMEA Center of Excellence (CoE) for Dynamics
Location: EMEA (preferably UK, France or Germany)

PLEASE NOTE: 70% of travel may be required depending on customers' assignments and candidate's location

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least several years of relevant working experience including expertise in enterprise architecture as well as business solutions deployment. INDUSTRY EXPERTISE MUST BE IN RETAIL. Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Retail-Solution-Architect-Job/1830183/183018318301832012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Services & Consulting
Location: , , US
Job ID: 788900-80058
Division: Services & Support


Dedicated Support Engineer - OCS

Minimum Requirements: This person will be responsible for delivering OCS and Lync technical support and optimization for designated Microsoft enterprise customers. The ideal candidate should have at least 1 year experience with LCS/OCS. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding all Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality technical support reactively and proactively to a designated set of strategic Microsoft customers.
Responsibilities: Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Deliver timely and high quality environmental best practices to the customer, moving the customer from a reactive to a proactive stature in LCS/OCS. Utilize knowledge of the customer environment to resolve issues in a timely manner. Develop and maintain sources of customer information to better facilitate support delivered from a variety of Microsoft resources. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop a relationship with technical directors or lead architects for Unified Communications resulting in more participation in planning and improved satisfaction in support. Partner with the TAM to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management. Develop a strong working relationship with MCS and field staff at your account that results in increased cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to designated customers. Assist with delivery of supportability reviews for your customers.

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. MCSE required within 6 months of joining the team. Experience with other UC products (Cisco, Avaya) is a strong plus. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-Job/1852990/185299018529902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: IT
Location: Washington, DC, US
Job ID: 783638-78812
Division: Microsoft Business Solutions


Do you want to be part of a strong team that believes software innovation can revolutionize healthcare for people around the world? The Health Solutions Group at Microsoft has been built from the ground up with that mission. We have a strong portfolio of products like Microsoft Amalga, HealthVault and Vergence. Our team works in a dynamic, evolving environment that demands the ability to deal with ambiguity and changing priorities, wear multiple hats, and balance both short and long-term goals. We work closely with our customers and partners, healthcare professionals and each other to understand industry challenges and opportunities as they emerge and to design, develop and deliver the optimal platforms and solutions for supporting our customers’ short- and long-term goals.

This position provides an opportunity to work in a new and rapidly growing business with talented software engineers and experts. If you want to embark on a long journey with us to literally improve lives around the world through innovation, then we’d love to talk to you!
We’re looking for a strong Program Manager as part of the Engineering Operations team that drives deployment and manages world class infrastructure to host Amalga solutions for our customers internally and externally. You’ll be working with cross-functional groups to plan, build and support new and existing environments; as well as developing forward-looking documentation and procedures that support systems to give our customers faster, safer and more efficient access to information.
Key Responsibilities include:
Collaborate with business partners to find alternatives and solutions to business challenges.
Identifying, understanding, negotiating and documenting requirements with various teams
Manage the delivery of business cases, scope and requirements documents, use-case documentation, test plans, and rollout communications
Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders priorities within budgetary and product requirements.
Drive the prioritization process by which decisions are made around the final project scope
Execute on project plans and assist others in executing on project plans across the various teams
Make scope/schedule/resources trade-off decisions with little or no guidance.
Ensure line of business priorities and IT capabilities (technology and resources) are aligned.
Analyze and document requirements and use appropriate techniques to refine, decompose, review and validate requirements.
Ensure requirements are traceable, well communicated and aligned to the overall business or solution vision.
Act as primary Ops liaison during the development lifecycle from needs analysis and bug tracking to UAT and rollout
Developing and managing direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities.
Balance the customer’s requirements with technical constraints (e.g., application size, network bandwidth, hardware/software/equipment selections) to ensure that the value of the project is realized.
Clearly understand, articulate and document existing "as-is" systems & architecture and help develop strategy for "to-be" architecture.
Recommend systems and business best practices across Ops and drive adoption to ensure consistency of systems solutions.
Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported.
Evangelize business benefits and influence project team priorities as well as to resolve project issues.

Qualifications:
Minimum 5 years Project Management experience - understanding of and experience in project management methodologies
Minimum 5 years of experience in a technical environment focusing on solution delivery.
Demonstrated experience shipping end user driven solutions from inception to completion using defined methodologies
The candidate must possess a strong understanding of business process excellence, have worked in high-profile or high-visibility situations, and be comfortable working with a wide spectrum of customers/partners
Excellent oral & written communication skills targeted to varying audiences
Ability to work independently in a cross functional, matrix environment
Ability to interact w/ senior level customers (internal and external), in a successful and effective manner
A BS Computer Science, or related business discipline or equivalent relevant work experience is required.

CR: HSG
MBD:MBS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Ops-Program-Manager-Health-Solutions-Group-Job-DC-20001/1820742/182074218207422012-06-15MicrosoftITfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 793763-80541
Division: Services & Support


Senior Consultant - Windows Active Directory focus - US Enterprise Services.

This is an exciting opportunity to help define, build and grow a new high value service delivery capability. Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer solutions. To be credible he or she must have current and deep experience with operating and optimizing Microsoft
Windows Active Directory within complex Microsoft and heterogeneous infrastructures. The ideal candidate will also bring strong applied expertise in the following areas:

- ADFS/RMS Experience - Preferred
- Also ADAM, ILM, MIIS, DNS, Trusts and GPOs
- Directory Services and Branch Office Deployments
- IT operations and optimization

Knowledge of and a passion for operations and the principles of Microsoft Operations Framework and ITIL is required.

The Consultant assists account teams to identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for inclusion in contracts and/or statements of work (SOW). In some cases Consultants may also assist in contract negotiations. Consultants maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will be expected to become proficient in the MOF and ITIL process frameworks in order to map customer business problems to reusable end-to-end process within 6 months of joining the team. Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, security management, disaster recovery, and the value of process in an enterprise environment is also required. In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environment is essential. This position requires self-motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders. This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in IT Infrastructure Design and Deployment.

The successful candidate must be a US citizen and hold a US Government Secret Security Clearance. The position may require travel to customer’s sites up to 25-50% of the time. The selected candidate must be able to start within 30 days of offer acceptance.

We are looking for experienced individuals anywhere in the USA to be a part of this exciting team
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Windows-Active-Directory-Washington%2C-DC-Job-DC-20001/1866091/186609118660912012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 793103-80092
Division: Sales


Have you been paying attention to the competitive market dynamics taking place around cloud computing - public, private, hybrid. Do you love technology? Do you like to share your technical knowledge with others? If you are a strong technical talent with experience and passion, our IT Pro Evangelism Team wants to meet you!

The IT Professional Evangelist (ITE) is a member of the East Region Developer and Platform Evangelism (DPE) team tasked with driving IT Professional platform adoption through a variety of channels: events, community groups, industry influencers and online capabilities. This is a highly technical role with the mission of inspiring the broad community of IT professionals and impacting adoption of Microsoft core infrastructure technologies such as Windows Server “8”, System Center, Private cloud, Hyper-V and Virtualization technologies, SQL Server 2012, Windows 7 and other emerging core infrastructure technologies. The ITE leads by example and invests heavily in cultivating productive, influential partners and community leaders.
This role is responsible for:
- Driving next generation virtualization technologies, Windows Server platform and private cloud adoption through evaluations and deployment
- Drive satisfaction with Microsoft, Microsoft tools and Microsoft platform technologies
- Engage the broad IT professional community in partnership with community leaders, industry influencers and online channels
- Deliver IT Pro oriented events/workshops/presentations on the next generation virtualization technologies, Windows Server platform and private cloud technologies
- Partner with other groups within Microsoft to scale the message

Description of experiences desired
Strong candidates should have minimum a 4 year degree, already involved with the IT professional community and experience delivering outstanding presentations to audiences of various sizes along with persuasive communication skills. Candidates should also possess broad familiarity with Microsoft technologies along with competitive platform knowledge and certification in both is desired. Passion for technology with solid knowledge of enterprise global IT requirements and competitive offerings is a must for this role. Moderate travel (20-30%) is anticipated and the preferred location is Washington D.C. or Atlanta, Georgia.

Sales: DPEG

]]>http://www.microsoft-careers.com/job/Washington-Sr-IT-Pro-Evangelist-Job-DC-20001/1853061/185306118530612012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 758345-43866
Division: Online Services Division

The Bing Marketing Analytics Team is a fast-paced, exciting group within Microsoft that delivers key insights into marketing effectiveness for the 2-year-old search engine Bing.
We are looking for a data savant to lead analytics across our engagement marketing efforts, including loyalty programs like Bing Rewards, email marketing, and user education, with a focus on retention and deepening the engagement of existing Bing users.

Responsibilities:
•Lead engagement analytics for Bing Marketing including loyalty, email marketing, Bing Toolbar marketing, and user education
•Design and lead complex analysis on massive data sets using the latest industry tools and analytical techniques
•Create reporting frameworks that identify KPIs and drive business decisions
•Partner with marketing team to extract insights into drivers of performance
•Collaborate across the organization to deliver continuous improvement in our methodologies and systems
•Proactively recommend solutions to existing problems and suggest ways to continuously improve our processes
•Be a champion of data quality
•Deliver insights to senior-level audiences


Experience Required:
•Bachelor’s Degree required, Master’s Degree preferred
- 7+ years of database marketing and statistical modeling experience or marketing analytics experience in a consulting or client services business
•Advanced proficiency in Excel
•Advanced proficiency in in working with Omniture, including Site Catalyst and Insight Express
•Strong SQL and database experience. Must know how to manipulate databases and reports and how to generate complex reports and dashboards
•Strong analytical and quantitative mindset with ability to derive and communicate key insights from large volumes of data
•Intellectual curiosity, passion for problem-solving, a test-and-learn mentality and thrives in ambiguity
•Develop and manage scope, timeline, work plan and deliverables for projects; manage incoming project requests and maintain project queue
•Ability to multi-task and work in fast-paced, high demand environment
•Strong drive to deliver results
•Ability to use influence to build consensus
•Self-sufficient and highly detailed oriented

AFOREQ ANMAREQ O:Bing O:MSN XOABX:ANMA*LI 758345
PPM2

]]>http://www.microsoft-careers.com/job/Bellevue-Manager%2C-Senior-Bing-Engagement-Marketing-Analytics-Job-WA-98004/1312811/131281113128112012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Washington, DC, US
Job ID: 794292-80970
Division: Sales


The STU General Manager is a key technical and solutions leadership role in Microsoft Federal District. The role has a specific focus in leading a team of 40-50 Product Technology Specialists and Solution Specialists that support the Federal Sales Region. The STU has a broad range of responsibilities ranging from daily technical support to the 12 Account Teams in the Federal Region to the development and execution of an integrated and coherent solution strategy that both builds pipeline and closes sales.

Reporting:

The STU General Manager will report directly to the Federal Vice President and will support the 12 separate ATUs that cover the DoD, Civilian Government, Intelligence Community, and key government Systems Integrators. In addition to his/her responsibilities to the Federal Region, the STU Director will be an integral part of the US EPG Technical community and in this role will be expected to support various US EPG-wide initiatives.

Key Responsibilities:

-The primary objectives of the STU General Manager are to drive customer satisfaction, grow market share, expand the technical and solutions impact of Microsoft across the US Federal Government and key System Integrators, and to lead a team of high performing individuals to help customers understand and realize the full potential of the Microsoft platform.
-Be the customer-facing Technical and Sales Director responsible for representing the technical and solutions sales strategy across all Microsoft solutions areas to customers within the Federal government. As such, the STU General Manager will be personally involved with strategic conversations with senior executives internally and externally.
-Develop and deliver (to the Federal Sales Team, partners, and customers) a set of compelling Standard Plays that clearly articulate how specific Microsoft products/platform can address key customer needs. These standard plays must address a range of audiences from government Agency heads, to acquisition professionals, to CXOs, to the IT Community
-Manage the allocation of Specialist resources to Federal opportunities focusing on optimizing for greater efficiency, revenue and strategic impact. He/she will work through the Opportunity Sourcing Tool/Process to allocate the appropriate resources at the right time, on the right activities, to deliver maximum impact to the business.
-Coordinate and align with Regional readiness programs (like TechReady) to build deep technical expertise within the team. Eventual goal is to ensure that they are at a 300-400 level.
-As part of the Regional Technology Leadership team - coordinate with the regional leaders of the DPE, MTC, Security and MCS organizations to provide a “One Microsoft” experience to customers and build a strong unified technical community.
-Manage the product sales pipeline to provide an all up view of the Federal business at a Quota Group level.
-Active participant in District business reviews.

Core Qualifications/ Experiences Required:

-Demonstrated sales management and technical leadership experience (8+ years).
-Demonstrated ability to develop and execute strategic plans (long-term approach to the business).
-Strong people management skills (have managed people up, able to set clear commitments, focused on accountability, able to assess relative performance, has managed remote employees effectively).
-Have deep understanding of the business of the Federal government - Previous senior level experience in the Federal government is a plus.
-Deep understanding of Microsoft’s Technology Vision and Roadmap.
-Microsoft Solution Selling Experience or equivalent. Candidates must understand concepts related to pipeline velocity, opportunity structure, key milestones, and coaching the sales process.
-Strong relationships with the Microsoft Research and Development groups are a plus.
-Exceptional communication and presentation skills including the ability to mentor others.
-Experience managing large, complex technical sales and specialist organization or a product development organization. (i.e. 6 to 8 direct reports and 20-30 people or equivalent).
-Minimum of second line management experience or equivalent.
-Ability to work in a matrixed environment and drive through influence.
-Strong process and operational management skills - ability to drive scale, consistency and efficiency through the disciplined use of systems and processes.
-Expertise in improving technology relationships and scalability via partners and ISV’s where appropriate.

MSUSJOBS
SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-General-Manager%2C-Federal-STU-Job-DC-20001/1882444/188244418824442012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 782916-73144
Division: Services & Support


We are actively seeking a Principal Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Principal Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Principal Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Principal Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Principal-Consultant-Customer-Relationship-Management-%28CRM%29-N_-VirginiaWas-Job-DC/1689920/168992016899202012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 786857-75651
Division: Services & Support


The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. Microsoft is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The Microsoft Public Sector Civilian Services Team have provided and continue to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.
In order to better support our Civilian customers, we are actively hiring a Senior Consultant who has a powerful combination of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value. Consultants manage the complete lifecycle of large and complex projects. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
The US Public Sector Civilian organization of Microsoft Enterprise Services has an exciting opportunity for a Senior Consultant with deep application-development experience, infrastructure and extensive knowledge of Microsoft Dynamics CRM technologies. Working as an integral part of the Microsoft account team, you will help to foster trusted-advisor relationships while assisting customers realize maximum value from their investment in Microsoft technologies. You will work among the best and brightest on the front lines of innovation with Microsoft technology, allowing you to provide crucial feedback to the product development teams to ensure the ongoing success of our products and services.
This Dynamics CRM Senior Consultant has to have a mix of advanced technology, strategic business acumen, and a deep understanding of business applications market and products. This role requires both broad and deep technology and industry knowledge and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions.
The Dynamics CRM Senior Consultant must apply advanced analysis skills and experience in order to provide detailed, reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience with the design, development and implementation of Dynamics CRM and custom solutions built on the CRM platform. Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on non-Microsoft platforms. Advanced Public Sector domain knowledge is strongly preferred.
Technical expertise and solid CRM knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:
- Proven experience which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments.
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of an application delivery project; coding skills must be superior.
- Excellent leadership skills and ability to utilize deep product and industry understanding to focus and drive the business across internal and external stakeholders.
The Senior Consultant also helps customer account teams identify, pursue, and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, this resource must be effective in fostering executive level relationships. The resource that we seek will help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).
The Senior Consultant will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase, multi-dimensional, multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The consultant applies advanced analysis skills and experience in principals of software design and deployment to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large enterprise networked computing environments including directories, messaging, collaboration, and application architecture. He or she should also have a deep understanding of messaging migration and general architecture and deployment for large enterprise customers. Advanced domain knowledge in US Government is required.
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management. In addition, a working knowledge of the U.S. Intelligence Community, Homeland and/or Civilian Agency community. An active security clearance or ability to obtain clearance of Secret or higher (DOD preferred) is helpful but not required. Frequent travel (up to 50%) is an integral part of this job, as are high levels of recognition and visibility. Applicants must be able to start within 30 days of acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-Dynamics-CRM-Washington%2C-DC-Job-DC-20001/1754547/175454717545472012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 772523-65906
Division: Services & Support

Location: Wash., DC Metro

Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Federal Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. The successful candidate must be a U.S. Citizen.

Job Description: Microsoft Consulting Services is looking for a Consultant who will support the National Security Group responsible for delivering System Center Operations Manager (SCOM/MOM) Management technology to support a designated set of strategic Enterprise customers. The successful candidate will be responsible for delivering System Center Operations Manager (SCOM/MOM) support in various Enterprise environments.

The ideal candidate should have at least 2-3 years of experience with SMS, MOM and 1 year with SCCM and SCOM. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced System Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Critical Skills Include:
- System Center Operations Manager (SCOM) deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Desktop imaging using BDD/MDT 2007
- SMS Packaging updates
- Deploying updates with System Center Operations Manager
- Reporting with System Center Operations Manager or SCCM 2007
- Scripting experience
- Imaging experience should include: SMS OSD feature pack and/or Microsoft MDT
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- Packaging experience should include Wise Studio, but Install Shield experience may be substituted, along with VBscript and SMS packaging
- Deployment experience should be System Center Operations Manager
- Reporting experience should be based on the SMS database
- SCOM Installation
- SCOM Management Pack tuning

This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.
The successful candidate must be a U.S. Citizen and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customer’s sites. The selected candidate must be able to start within 30 days of offer acceptance.


]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-772523-SCOMMOM-Job-DC-20001/1494023/149402314940232012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 788554-76834
Division: Sales

Microsoft Federal is seeking a highly motivated sales person to join one of the most progressive sales teams within the corporation. This particular group you would be joining, the Microsoft Federal Health and Benefits Team, is responsible for all of the United States Federal Government Healthcare and Benefits industry to include the VA, Military Health and the SSA. This particular position will require focus on the Department of Health and Human Services (DHHS), and more specifically the NIH several other smaller organizations within DHHS.
Due to the broad spectrum of responsibilities for this healthcare related space, this position requires someone who is very creative and motivated. We seek someone who has an understanding of the complex responsibilities of these two entities, FDA and CDC, and preferably someone who has had previous sales success within this environment. An accredited degree in Business, Sales and Marketing or a related Healthcare subject is preferred and a Master’s Degree is desired. A proven track record of selling within the United States Federal Government is a must and prefer upwards to 10 years related, successful, selling experience - someone who is comfortable with meeting and exceeding sales quota goals. Some travel is required as the CDC is located in Atlanta, Georgia, but the position is based in the Washington, DC area. An understanding of the sale of Microsoft offerings is also desired.
The role of the Account Manager encompasses managing the sale of Microsoft technologies, solutions and services; management of a virtual team comprising additional sales support, including, but not limited to the following: marketing strategy and assistance; product team support; deep and broad technical support both locally and US wide; Microsoft Consulting Resources; Microsoft Contracting and Legal support; additional support available from world-wide healthcare subject matter expertise as desired; and support from a broad Partner community. The ability to comprehend and articulate details related to this broad spectrum of support functions, is critical to success in this role.
More specifically, the Account Management position requires defining, documenting, and executing an account plan to achieve business objectives, as well as leading a team of subject matter experts who proactively propose solutions that address our customers’ highest priority business issues. The key to success in this position is a clear vision and attention to execution and engagement. The successful candidate must be able to creatively tackle the following: complex architecture sales; major competitive threats; customer specific challenges; positioning and making the appropriate judgment calls and appropriately allocating resources.
You will be instrumental in assisting to drive Microsoft technologies across all lines of business within NIH and several other smaller DHHS Operational Divisions. Equally important will be your ability to make Microsoft’s server platform, the technology of choice, both internally in line of business solutions, and externally in value added extranet solutions. You will support key relationships at all levels of management and across the spectrum of the DHHS landscape as needed. As Account Manager, you will be responsible for creating alternative channels and partnerships for Microsoft go-to-market programs. Establishing strong executive relationships with DHHS information technology personnel and programmatic lines of business personnel are critical in this role. You will lead the virtual account team to facilitate communications, work with the solutions sales team to drive solution wins, and partner with Microsoft Consulting Services to drive consulting and other services related engagements.

SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-ACCOUNT-MANAGER-Job-DC-20001/1778935/177893517789352012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Cologne, DE
Job ID: 774859-67083
Division: Sales

Standorte: München, Bad Homburg, Köln, Berlin, Böblingen, Hamburg

Ihre Aufgaben:

Der Einsatz von Microsoft Dynamics CRM-Lösungen verschafft Großunternehmen messbare Vorteile und einen deutlichen Vorsprung gegenüber dem Wettbewerb. Reine Werbesprüche? Keineswegs! Und genau das werden Sie unseren Kunden eindrucksvoll beweisen: indem Sie individuelle Nutzenargumente und Demos erarbeiten und aufzeigen, dass sich die Verwendung von Dynamics-Lösungen unmittelbar auf die Umsatzentwicklung des Kunden auswirkt und warum sich eine Investition immer rechnet. Dabei agieren Sie als Mitglied eines Sales-Teams, das sich ausschließlich auf den Verkauf von Dynamics-Lösungen konzentriert und in dem Sie als zentraler technischer Ansprechpartner des Kunden den kompletten Vertriebsprozess begleiten: Ob in Briefinggesprächen und technischen Diskussionen oder im Rahmen von Produktpräsentationen - Sie zeigen, was mit Dynamics möglich ist, wie es möglich ist und vor allem, ob es möglich ist.

Auf diese Weise leisten Sie wertvolle Überzeugungsarbeit und stärken das Vertrauen in unsere Technologien und Geschäftslösungen - bis zum Proof of Concept und damit zur Definition möglicher Lösungen. Klar, dass Sie hierbei mit Ihren Teamkollegen Hand in Hand arbeiten, Wissen, Erfahrung und Kundeneindrücke beisteuern - und tief in die verschiedenen technischen Lösungsebenen und ins Kundenbusiness eintauchen: um punktgenaue Lösungen für geschäftliche Herausforderungen liefern zu können. Dass alles erfordert umfangreiche Kenntnisse der Microsoft- und Konkurrenz-Produkte und aktuellstes Wissen über Features und Funktionen? Ganz genau! Deshalb halten Sie sich über alle Entwicklungen „Ihrer“ Technologie stets auf dem neuesten Stand. Und wenn der Kunde unser Angebot am Ende dankend annimmt? Dann haben Sie ganz entscheidend zum Vertragsabschluss beigetragen.

Ihre Qualifikation:

•Ein abgeschlossenes Studium mit Schwerpunkt Informatik oder Wirtschaftsinformatik und langjährige Erfahrung im erfolgreichen Verkauf technischer Lösungen, bevorzugt in einem Software- oder IT-Beratungsunternehmen
•Idealerweise haben sie sehr gute Kenntnisse in Microsoft Dynamics CRM, gutes Know-how in Microsoft Produkten wie Windows Server, SQL Server, SharePoint Server, BizTalk Server, Lync, Office, sowie grundlegende Kenntnisse der Anwendungsentwicklung
•Gute Kenntnisse anderer CRM-Lösungen (z.B. Oracle, SAP oder Salesforce.com), einschließlich der Wertversprechen und Implementierungsmodelle
•Die Fähigkeit, Features und Funktionen in kundenindividuelle Lösungen zu übersetzen
•Erstklassige kommunikative Fähigkeiten, um die technischen Vorteile unserer Lösungen in den Blickpunkt zu rücken
•Ausgeprägte Lösungsorientierung und Umsetzungsstärke
•Proaktive Handlungsweise und Teamgeist


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


WWEPGJOBS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Cologne-Spezialist-im-Technischen-Vertrieb-%28mw%29-Dynamics-CRM-f%C3%BCr-Gro%C3%9Funternehmen-Job/1514352/151435215143522012-06-15MicrosoftSalesfull-timeUSDstarting0BSCologne, DEJob Category: Sales
Location: Guaynabo, PR
Job ID: 776526-68173
Division: Sales


Services Executive
Individuals in the Professional Services Sales discipline are responsible for growing the Services business in assigned accounts by consistently meeting customer requirements and ensuring the deployment, adoption and productive use of Microsoft technologies. They establish and nurture customer relationships, develop account strategies and plans, and manage a pipeline of Services opportunities while overseeing solution deployment and support. Success is measured by satisfied customers, long-term revenue potential in the account, and achievement of the annual quota.
The Services Executive (SE) is the end to end Services account relationship owner for our top tier Microsoft customers (typically in the Global or Major and Corporate Account Managed-Enterprise customer segments).
The SE:
Is the single point of contact for all Services in their assigned accounts (internally with Enterprise Partner Group and externally with customers/partners)
Advises customer Business and Technology Decision Makers (BDM/TDM) how to best realize the value of their Microsoft technology investment through strategic business alignment, innovation, implementation, productive use and support.
Is responsible for strategy, planning, marketing/positioning, crafting and selling our entire services portfolio (Enterprise Strategy, Consulting and Premier Support) deep into assigned account/s.
Is accountable for attaining NWS (New Work Sold) targets and the agreed invoiced revenue quota for Product Group 1 (MCS) and Product Group 2 (Premier) in assigned account/s
Oversees the delivery of all contracted services to ensure account team alignment, customer connection and high overall satisfaction

Qualifications:
Bachelor’s degree/equivalent (required). MBA/Master’s degree (preferred). Field of study: Sales and Marketing, Engineering, Information Technology or Information Systems Management.
5 - 8 years of experience in management by influence leadership teams
5 - 8 years of experience in Professional Services Sales, Software/Solution/Product Sales, Customer Relationship Management, Business Development, IT Consultation, Enterprise Architecture Planning, Project Management, IT Solution Development, IT Solution Delivery and Implementation, IT Service Delivery, Operations and Support.
The incumbent will have related/equivalent professional training or Industry-specific certifications:
o Sales
§ Sales Management, Account Management, Account Based Marketing, Complex Sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, TAS - Target Account Selling, etc.), Sales Methodologies (equivalent to MSSP), Sales tools - Account Planning, Customer Relationship and Opportunity Management (e.g. Siebel, GSX or other), Complex Deal structuring (e.g. QADC)
o Business
§ Territory Planning, Business development, Negotiation, Financial analysis, Pipeline Management
o IT
§ IT Governance (e.g. COBIT), Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business process management, IT Implementation (e.g. CMM and CMMI),
o Delivery
§ IT Service delivery and support management (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI, Six Sigma )

Sales Competencies:
Building Customer Partner Relationships
Strategic Sales Planning
Drive for Results
Team Leadership
Value Selling
Product & Technology Expertise

Microsoft Core Competencies:
Interpersonal Awareness
Cross-Boundary Collaboration
Confidence
Impact and Influence

We offer:
Dynamic and prestigious work environment
The best tools and technologies at your fingertips
Smart and motivated team
Unique chance for personal development
Competitive compensation package

Travel requirements vary regionally and could be as much as 30%. The candidate must possess a current passport or be able to obtain passport within 30 days of hire.

Please Note: No relocation available

Microsoft is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation and strongly supports diversity at workplace.

]]>http://www.microsoft-careers.com/job/Guaynabo-Services-Executive-Job/1528542/152854215285422012-06-15MicrosoftSalesfull-timeUSDstarting0BSGuaynabo, PR
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Toronto-Premier-Field-Engineer/1053188/105318810531882012-06-15Microsoftfull-timeUSDstarting0BSToronto, CanadaJob Category: Services & Consulting
Location: Hamburg, DE
Job ID: 777849-69201
Division: Services & Support

Standorte: München, Köln, Bad Homburg, Berlin, Hamburg, Böblingen

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um sich mit jeder Menge Microsoft-Know-how, Beratungserfahrung und grenzenloser Leidenschaft auf den Weg zu namhaften Kunden im gesamten Bundesgebiet zu machen: als Mitglied unserer Service Line „Infrastruktur“, in der sich alles um Betriebssysteme, Virtualisierung, Identity Management, Security und Deployment dreht. Hier begegnen Ihnen modernste Lösungen wie z. B. TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitale Arbeitsplätze. Hier tauchen Sie als Consultant tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing eines Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, den Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.

Ihr Profil:

- Hochschulausbildung
- 3-5 Jahre Berufserfahrung
- technische Expertise vor allem im Microsoft Produktumfeld
- Tiefe Kenntnisse des System Center Configuration Manager Produkt
- System Center Configuration Manager (SCCM) in den Bereichen Konzeption, Infrastrukturdesign und Deployment
- Scripting für SCCM (PowerShell, VB/J Script)
- Kenntnisse in weiteren Microsoft Produkten der System Center Suite (SCSM, SCVMM, SCDPM) sind von Vorteil.
- Verständnis der Partner, Kunden- und IT Umgebung
- Die Projektarbeit erfolgt sowohl in Teams (Teamfähigkeit) als auch sehr selbstständig und eigenverantwortlich.
- Hohe Reisebereitschaft ist für die Arbeit eines Beraters notwendig.

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE




]]>http://www.microsoft-careers.com/job/Hamburg-Consultant-System-Center-%28mw%29-Job/1548155/154815515481552012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHamburg, DE Engagement Manager Jobs in Spain

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

Services project, delivery or engagement manager – whatever you consider yourself to be, this is your opportunity to work with leading edge technologies and solve complex IT and business challenges on the Microsoft platform

Engagement management at Microsoft

As a natural progression for a talented, well-seasoned consultant or IT project manager, this rare chance to become an engagement manager is relatively unique to Microsoft. As well as supporting pre-sales teams, you’ll consult with clients, translate their needs into IT solutions and assemble and manage a consulting team to deliver the work. Leading engagements from conception to completion, this will involve defining project scope and schedules, managing resources, delivery and governance, and reporting to internal and external stakeholders.Engagements at Microsoft are projects that range from two weeks to two years, encompassing anything from enterprise consulting to infrastructure architecture to large scale applications development. Put simply, your role will be to lead and serve our customers and partners to realise their full potential through Microsoft software and services.

It’s your chance to:

- Work with leading-edge technology and some of the most experienced Microsoft technology consultants in the world
- Be trained on and work with the latest technologies – often using products that haven’t yet been released
- Fuel your passion for deploying new and interesting technology to deliver business results to Microsoft’s clients
- Build on strong sales and project management skills whilst developing new business management and technical insight
- Help our largest customers get the most value from their investment in Microsoft

Skills and qualifications:

- Consulting background with a broad understanding of Microsoft technologies
- Sales experience
- Excellent project management skills and the ability to prioritize your portfolio
- Strategic and analytical thinker with an eye for detail
- Degree or equivalent in IT or management, and ideally an MBA
- Ideally Prince II management qualification
- Strong written skills and ability to structure key architectural and strategy documents

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Madrid-Engagement-Manager-Jobs/1566496/156649615664962012-06-15Microsoftfull-timeUSDstarting0BSSpain IT Project Manager Jobs in Sweden

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

If you love nothing more than pushing new technology into the market, you’ll find yourself in good company as you manage genuinely interesting projects with a market leader.

Client needs, delivery estimates, time constraints, internal resources and budgets – you’ll consider them all as you scope out complex IT projects, designed to help our customers make the most of their technology. As the authority on all things project management, you’ll have a huge say in the feasibility and direction of the project. And once underway, you’ll monitor the plan from start to finish – even recruiting the team you’ll need to do it justice.We take a huge amount of pride in our work. So risk assessment plays a big role here. You’ll spot any potential problem areas, make plans to avoid them and use your natural rapport with people to keep your client in the loop.

It's your chance to:

- Deliver leading-edge technical projects
- Benefit from the safety net of amazing organization-wide risk management
- Enjoy plenty of back up so you’re not out there on your own
- Develop your skills alongside experts in the fiel

Skills and qualifications:

- IT experience, either within project management or delivery
- Ideally 9,000+ hours of project management experience on projects with total billed hours of 2,500 Fixed Price or 7,500 Time and Material .
- Worked with teams of 100+ people (may include partner resources)
- Understand the needs and methodologies of IT delivery teams to estimate timescales

In Enterprise Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Kista-IT-Project-Manager-Job/1566503/156650315665032012-06-15Microsoftfull-timeUSDstarting0BSSwedenJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 787024-75484
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience CRM Functional Consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a Functional CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM in one of the main industries ie. Telecommunication, Financial Services, Retail and etc.
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Ability to communicate with business users
- Being able to gather customer requirements and document them
- Being able to translate user requirements for technical team
- Being able to generate test scripts for user acceptance
- Being able to document different deliverables
- Proven record of playing business analyst or functional consultant in enterprise implementation based on Microsoft CRM Dynamics or competitive products
- Deep know-how in one of the major industries

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires several years of relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-CRM-Functional-Consultant-Job/1754569/175456917545692012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 777393-77893
Division: Services & Support


Microsoft Enterprise Services is seeking an experienced architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1799868/179986817998682012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Operations
Location: Bellevue, WA, US
Job ID: 778418-69796
Division: Online Services Division


Are you a highly self-motivated detail oriented team player? And do you have the passion and energy to work with one of the largest distributed application hosting platforms in the world?

Do you have the engineering background to contribute, learn and grow in delivering internet-based software services to customers?
Do you have the initiative to constantly strive for excellence in service quality?
Do you possess the technical expertise in managing a large scale IT environment using Windows Server, IIS, SQL, and Hyper-V?
Do you have experience in troubleshooting complex distributed computing problems?
Do you possess extensive knowledge of and experience with the operation of online services?

If you do and you want to work in a world-class organization driving excellence, come join us build and maintain customer focused services in the world of Online Services Live Site Engineering

Role Description
Microsoft’s Online Services Live Site Engineering Team is looking for a technically strong Service Engineer who will be a key member of an operations team focused on MSN, Bing Maps & Information Platform and Experiences (IPE) properties and services, as well as new and exciting web services. The team is responsible for building and maintaining the operating infrastructure as well as partnering with the product teams to design and implement services. Your work will have a positive influence on our overall service quality metrics, e.g. availability and cost.

You will work closely with internal customers, program managers, developers, testers, and other service and systems engineers, during pre- and post- release phases of the software development life cycle (SDLC). This position requires strong verbal and written communication skills to a technical audience, organizational agility, rapid problem solving and composure in critical situations.

As a Service Engineer your main responsibilities will be:

Work closely and consult with the product management, development and test teams, during both pre-release product cycles and post-launch operations to ensure the right service availability at the right cost.
You will provide technical engineering support for the implementation, integration, and evolution of complex system architectures; design and maintain Internet services support strategies; architect, implement and maintain Server Management and Quick Fix Engineering (QFE) tactics.
Provide application performance monitoring, tuning and optimization tactics; and provide technical expertise for resolving critical production systems issues.
You will provide systems statistical trending and analysis, server capacity and threshold testing, systems documentation maintenance, and the analysis and evaluation of new systems designs and technical strategies.

Key Success Criteria
Develop a deep knowledge of the technical architecture and processes managed by Live Site Engineering.
Proactive attitude towards dealing with service issues & addressing them promptly. Be prepared to take ownership and make the tough decisions.
Be committed to continual improvement.
Excellent communication skills, both written and oral.
Maintain close working relationships with technical, product and business groups in all regions.
Maintain high availability and performance for all managed products/services.
Able to work in 24x7/global support model

Knowledge, Skills & Experience
Essential Experience
Results oriented
Strong project management skills
Solid understanding of common business practices
Experience of working in a customer facing environment and exposure to corporate executives and critical situations
Financial budgeting & forecasting experience

Technical /Functional Skills
Expert with Microsoft service delivery applications:
IIS 6, 7 & 7.5
SQL Server 2005/2008/2008R2
Windows Server 2003/2008/2008R2
Expert knowledge and applied experience in performance monitoring, remote administration, client/server architecture, Web application management, internet technologies and network architecture.
Strong knowledge of the delivery pathways that sit between the server and the end user:
Caching
DNS
Global Load Balancing
Hardware Load Balancing
Network routing
Knowledge of scripting languages and technologies (PowerShell, VBScript, WMI etc.), experience with programming (ASP.NET, XML, HTML, C#) is a plus

Personal Attributes
Excited by technology
Team player self-assured & confident
Initiative & ability to work independently
Ability to work well under pressure
Self-motivated, determined & enthusiastic
Deals well with ambiguity
Excellent communication skills

Qualifications
3+ years hands-on network design, implementation and support experience
MCSE qualifications or relevant internet industry experience
IT related degree (desirable)



O:BING
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XBNGXIO:LOCA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Service-Engineer%2C-Engineering-Bing-778418-Job-WA-98004/1556945/155694515569452012-06-15MicrosoftOperationsfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 779362-70357
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Information Platform and Experiences team in the Online Services Division harnesses Bing's services and capabilities to create exciting new experiences across devices, applications and online. The IPE team is unique in that we work across three of the most exciting products in the market today! As part of Bing we work closely with Windows Phone, Xbox and other teams across Microsoft to revolutionize search. You've seen Bing on Windows Phone and soon you'll see Bing on the Xbox, but we're just getting started.

Explosive growth in mobile devices and app marketplaces on these devices is rapidly benefiting people around the world and is reshaping the computing ecosystem. Our team has recently shipped an innovative solution for app search within Bing for iPhone and Windows Phone (Mango) that sets us apart from the competition. The app search / app connect feature on Mango has already received great reviews in the press.

We are now taking app experience to the next level in partnership with Windows Phone team. We are envisioning re-organizing the web around Task-Completion through apps. We are at the center stage of understanding entities, actions & providers and delivering experiences never thought before. We are excited about the potential to make an impact through innovation in this area and are looking for great engineers to join the team!

As a software development engineer, you will be responsible for building the efficient, scalable service using the Bing stack and partnering with bing mobile and windows phone teams to deliver end-to-end experiences.

In building the service, you will be responsible for design and implementation of the various offline and online components. You will be responsible for instrumentation, integration, deployment, debugging and testing of these components end-to-end.

For building the ranking models, you will be responsible for understanding the data sources, analyzing the data using massively distributed processing, making the modeling decisions, selecting the features, performing offline and online experiments to evaluate and tune the models in order to deliver the best possible relevance.

We’re looking for a smart, highly motivated and innovative developer who is passionate about building great products. We are looking for engineers who have:
- Strong coding, debugging, algorithm design and problem solving skills
- Ability to deal with ambiguity and take initiative
- Skill to collaborate cross-group and work effectively within a team
- Knowledge and experience with search, mobile software development is desired.

Successful candidate will have:
- 4+ years of software development experience in web applications or services
- Proven track record of shipping products or services with high quality
- A demonstrated ability to come up-to-speed quickly on new technologies
- Solid development skills in C# and experience with .NET/IIS/XML/SQL
- BS/MS degree in Computer Science or equivalent
- Experience in search, mobile is a plus.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



O:BING
BINGSA
XMOBXDV:SUAK*LI
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-2-Bing-779362-Job-WA-98004/1569134/156913415691342012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Operations
Location: Bellevue, WA, US
Job ID: 781600-72316
Division: Interactive Entertainment Business


Are you passionate about delivering Business Intelligence that is leveraged to solve complex business problems? Do you enjoy immersing yourself into data to understand business and develop strategic insights? Do you love to lead a team and be a force multiplier? If so, the Hardware Quality team in IEB’s Manufacturing, Supply Chain, Information & Services (MSCIS) group may have the perfect opportunity for you.

We are looking for a Principal Business Intelligence Manager to lead the Global Business Intelligence (GBI) team. This role is responsible for managing the BI systems (people, processes and solutions) that transform the organization’s data into a strategic asset to fuel fact-based decisions and actions. In this role, you’ll be working closely with the hardware quality, manufacturing operations and reverse logistics teams to help make the Microsoft Hardware customers’ experiences the best they can be.

Responsibilities will include:
Create and effectively communicate throughout the organization a compelling vision for BI; Implement that vision
Hire, inspire, coach, and evaluate the performance of the GBI team
Champion, communicate, and take personal accountability for the team's success; establish goals, metrics, and targets to drive performance in alignment with the team’s and organization’s objectives
Work closely with the senior management team to understand the organization’s strategy; develop business metrics, reports and performance management processes to measure performance against those objectives
Share insights, challenge assumptions and identify drivers of variance in the monthly key performance indicators
Partner closely with other BI team managers and IT to deliver architected, scalable and agile end to end BI solutions.
Identify, acquire and manage leading-edge sources of data critical to answering key Hardware Quality questions
Supervise generating reports from external and internal data sources while leveraging best-suited methodologies; create actionable trend information and ensure that internal stakeholders have the information necessary to make decisions
Participate in the design and delivery of a cross-organizational BI governance program to ensure clarity and alignment on BI strategy and implementation plans
Remain current on new developments within the BI community, evaluate applicability and drive rapid adoption of them

Required Skills & Experience:
7+ years of experience in using Business Intelligence to drive decisions, preferably in an operations, quality or supply chain environment
Must have an understanding of data strategy and information architecture, demonstrated ability to build a multi-year vision and roadmap for a large scale BI solution with 100+ users
Manager with strong leadership skills; experience managing remote teams is beneficial
Deep experience in developing processes for identifying, measuring and monitoring key performance indicators
Experience with analyzing large, complex, multi-dimensional data sets
Proven project management experience with the ability to organize and manage multiple projects with different degrees of scale. Experience overseeing all aspects of the projects, including planning, resource allocation, and budget.
Successful track record of solving hard problems. Consistent track record of executing projects on schedule with best quality.
Demonstrated effectiveness in managing and leading people. Proven ability to recruit, grow and retain talent
Excellent relationship building skills and ability to develop strong working relationships across multiple organizational functions
Proven ability to influence laterally and vertically within an organization. Ability to communicate complex or sensitive business issues to senior management with clarity and persuasiveness
Strong decision-making and critical thinking ability; able to develop unique methods of analysis where traditional methods do not yield results
Solid background in applications development methodologies; SDLC, Agile/Scrum and other BI best practices
Excellent written communication skills, specifically in synthesizing strategy and technical information into succinct summaries
BA/BS in a quantitative field such as business, finance, engineering, mathematics, economics, or operations is required
Required Attributes:
Personally Accountable- does what he/she says will do
Systems thinker-ability to see how parts interact with the whole
Passion to be the best
Results Oriented
Thrives in ambiguous environments
Self-starter
Able to influence others without authority
Intellectual Curiosity--actively seeks opportunities to learn and teach
Flexible and responds favorably to change

J2WERPH1]]>http://www.microsoft-careers.com/job/Bellevue-Business-Intelligence-Manager%2C-Principal-IEB-MSCIS-%28781600%29-Job-WA-98004/1660961/166096116609612012-06-15MicrosoftOperationsfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 784879-74317
Division: Online Services Division


Key to a successful online business is to innovate using controlled experiments with live users. We, the Bing Experimentation Team, are aiming to build the best experimentation service that enables testing new ideas quickly and reliably: What factors affect the quality of the Bing user experience? What causes users to engage more (or less) with Bing? The list of needs grows every day.

We are hiring extremely talented, motivated and productive individuals to join us at the heart of Bing’s innovation engine. Successful candidates will be hardcore software engineers in API design, scalable service development, and building system to work with large datasets interactively.

The perks with the job include the opportunities to:

1. Build a service for innovation that thousands of world class researchers and developers depend on.
2. Apply your engineering and analytical skills on petabytes of data using one of the world’s largest data processing system (COSMOS) with tens of thousands of servers.
Qualifications:
1. Great design and problem solving skills, with a strong bias for quality and engineering excellence at scale
2. Outstanding coding skills in C++ and C# (minimum 5 years, preferred: 7 years)
3. Knowledge of database design and programming
4. Experience in statistical data analysis at web-scale a plus
5. Familiarity with various data analysis tools and statistical packages, such as R, Matlab, and Weka, a plus
6. Strong written and verbal communication
7. Bachelor’s or Master’s degree in Computer Science or a related field (PhD preferred)

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:Bing
BingCB
XBNGXDV:COBU*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1722583/172258317225832012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 792722-79852
Division: Services & Support


Job Description: Professional Development Manager
Location: Western United States

The Microsoft State and Local Government and Education (SLGE) Services team has an immediate opening for a Professional Development Manager (PDM). Microsoft Services is proud to have the opportunity to serve our government and education leaders, and offer an opportunity for you to do the same.

Managing the best and brightest Consultant & Architect talent in IT services today- that is role of the World Wide Services Professional Development Management (PDM). The PDM typically manages 20 to 25 billable consultants through which they drive customer satisfaction and services revenue. People leadership and business excellence are key to the success of the PDM role, and make them a key stakeholder in the Microsoft Services leadership model.

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Professional Development Management (PDM) drives customer satisfaction and services revenue through consultant direction and guidance.
PDM’s :
- Ensure the team’s billable utilization goals are met
- Provides input into in Public Sector resource and capacity planning processes, use conclusions to re-skill or adjust consultant resource levels
- Work closely with the local Engagement Managers to ensure current and future staffing needs are fulfilled
- Drive technical and professional role readiness across their teams by monitoring and decreasing gaps in technical skills required by market demand via the Workforce Planning Process.
- Staff local engagements, escalating un-filled engagements as required to meet Service Level Agreement (SLA)
- Conduct performance management; direct report meetings to direct, coach, assess impact, reward, and discipline.
- Perform talent acquisition and training, to meet assigned headcount goals
- Participate in Practice/Region specific projects and initiatives

Qualifications:
- 8 - 10 years of related experience
- BA or Master’s degree
- 5 years of experience managing at least 25 direct reports.

Knowledge, Skills, and Abilities
- Analytical Problem Solving
- Confidence
- Cross-Boundary Collaboration
- Impact and Influence
- Interpersonal Awareness
- Product & Technology Expertise
- Project Management
- Strategic Insight
- Building Customer and Partner Relationships

Professional training & Certifications:
Resource Management, Negotiation, Financial analysis, Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG’s model driven Architecture framework etc.), Business, IT Implementation (e.g. CMM and CMMI), IT Service delivery and Support (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI or equivalent)

This position is open to qualified candidates who reside in the Western United States.
SS:PSS

]]>http://www.microsoft-careers.com/job/Professional-Development-Mngr-Job/1847526/184752618475262012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: , , US
Job ID: 794047-80793
Division: Retail Stores


Business Development Specialist
Microsoft Retail
Job Description
Title: Business Development Specialist
Department: Field
Reports to: Store Manager

Job Summary:
The Business Development Specialist (BDS) is a part of the Retail store team and will lead the efforts to facilitate execution of our Professional Solutions strategy within the local business community. As the Business Development Specialist you will be responsible for designing the outreach plan, conducting meetings both inside and outside of the store, providing the appropriate solutions, managing and developing sustainable relationships within the business community. Will demonstrate how Microsoft Retail brings the technology experience and excitement of our products directly to the business consumer.

Summary of Essential Job Functions:
Develop relationships with local small businesses (less than 25 employees), matching their business needs with the best Microsoft solutions available.
Manage customer experiences from client cultivation, through sale, through project management of on-site setup and providing ongoing support.
Build local awareness and client base through active participation with local professional associations and networking events.
Evangelize, showcase, and educate clients & potential clients about Microsoft technologies through individual and group presentations, inside and outside of the store environment.
Drive consistency of effort in utilizing the tools and training provided to deliver world class customer experience in our professional solutions offerings.
Motivate and generate excitement around new initiatives and selling techniques within the total store team.
Develop strategy for and perform outreach efforts to small businesses within the community where our store is located.
Synchronize efforts with the Community Development Specialist to drive/deliver events that are tailored to small businesses and industries in the community.
Determine and implement future growth approaches in order to continually bring qualified business customers into the store.
Engage, educate, excite, and empower both employees and customers alike with the same level of passion and commitment.
Smile, have fun, work hard, and achieve success.

Minimum requirements:
Must be MCTS, MCSE, or MCITP certified or have equivalent professional experience.
Minimum of three years of experience managing IT projects (network installation, multi-client setup, etc.) and troubleshooting computers.
Minimum of three years of experience with outside sales, selling technology solutions through B2B channels.
College Degree preferred.
Demonstrated performance teaching/training/leading a strong team focused on excellence in customer service and sales.
Must be able to work your regularly scheduled shift
Must be able to be mobile throughout the store

Additional Skills and Abilities required:
Significant local travel in the community will be required.
Excellent communication skills, both verbal and written, in addition to strong interpersonal skills.
Strong presentation skills and advanced PowerPoint skills.
Ability to remain positive, lead, and embrace change.
Thrive in a fast paced, dynamic, public facing environment.
Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. mstrt-store

]]>http://www.microsoft-careers.com/job/Business-Dvlpment-Specialist-Job/1874236/187423618742362012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Marketing
Location: United Arab Emirates - Non Location Specific, AE
Job ID: 794691-81144
Division: Marketing

Job Title: EMEA/LATAM TZ ERP Lead

In order to fulfill our ambition to growth Dynamics AX business, we will need to accelerate growth for MS Dynamics AX in the EPG, PS and Corporate Account Management (CAM) space. MBS has made a strategic decision to win in the market by focusing on the enterprise segments. The segments, EPG, PS and SMSP CV offer major opportunity to drive the growth of Dynamics AX by fully leveraging their sales motions and capacity. The EMEA/LATAM TZ ERP Lead is the role responsible for driving a clear execution of the Business Group strategy for Dynamics AX in the field both in MBS and in the Segments.

Key Deliverables:

1. Ensure that the business strategy and sales/marketing tools for Dynamics AX are being adopted and driven with the region. Specific responsibilities include driving AX business planning discussions with regions/subsidiaries, ensuring that strong alignment with industry and segment teams is occurring, driving/promoting best practices across the region, and monitoring key business metrics in the region such as revenue, user adds, customer adds, and pipeline generation.

2. Provide clear feedback to the Redmond PMG regarding key business issues, opportunities, and challenges within the region. Specific responsibilities include providing feedback on product strategy and features, S+S strategy, pricing and packaging, field alignment, and partner ecosystem issues.

3. Act as a senior representative of the worldwide Dynamics AX Product Management group with the region. Specific responsibilities include attending/driving key internal business planning sessions, delivering presentations at industry events, meeting with key prospects, and meeting with key partners.

Strategy & Decision-Making:

The EMEA/LATAM TZ ERP Lead is an execution based role at TZ and focused on driving the growth of AX in the Enterprise segments. The role will be a key contributor to the BG strategy.

Key Challenges:

The EMEA/LATAM TZ ERP role is a new role that will support AX growth in the in the enterprise. The role brings in deep Business application and AX product experience. The role is designed to lead the AX growth plan for the TZ. The ERP Lead is the key role that will enable stronger segment integration with EPG and SMSP.

Job Deliverable:

Landing AX Business strategy in the Field
Key Tasks:
- Ensures there are as clear AX growth plans driven by the Area.
- Works closely with the TZ STU an d PTU lead to ensure clear sales and Partner execution to support AX growth plans.
- Works closely with Segment Leaders to drive the integration of AX into enterprise sales motions

Coaches the field in developing a strong sales and Partner capability on AX
Key Tasks:
- Supports the TZ STU Lead on assessing major AX opportunities
- Supports EBC requirements with deep AX product expertise
- Leads all regional events in providing AX expertise
- Works closely with the PMG Leads in executing AX strategic opportunities

Acts an extension of the ERP PMG team in the TZ
Key Tasks:
- Communicates the AX strategy
- Reviews field plans and provides input to maximises effectiveness
- Coaches the field on AX growth and Best Practise
- Provides regular feedback to Corp on PMG initiatives


Develop Partnership with EPG and MCS community
Key Tasks:
- Works with the EPG and PS AM’s and IMDM’s in ensuring they are able to leverage AX opportunities in the market.
- Ensures the segments are fully aware of all Dynamics tools and sales assets
- Engages MCS into AX execution plans
- The ERP Lead leverages the EPG/PS Partner landscape and how they enable the AX Industry solutions


Subject Matter Expertise:

- Experience in the ERP industry in sales, marketing, or consulting, either within Microsoft and/or other companies
- Experience in the Dynamics field community as a Dynamics Lead, Marketing Lead, Partner Lead, Sales Lead, or other role, with a reputation within the region/subsidiary for solid strategy and implementation skills
- Strong knowledge of the Microsoft Dynamics AX product, as well as general knowledge of key trends and competing products in the industry
- Deep knowledge of Microsoft field management and planning processes and tools
- Strong negotiation and influence skills
- Bachelor’s degree in computer science, marketing, economics, or related discipline; MBA or equivalent preferred.

Abilities:

- Strong sales aptitude with the ability to lead in-depth technology discussions, articulating the business value of a technology solution.
- Experience in an environment where customer contacts and knowledge are leveraged to listen proactively for up-sell/cross-sell opportunities.
- Deep technical skills with the ability to translate the feature and function set into customer solutions and win against the competition.
- Ability to work proactively within assigned opportunities to drive opportunities to close, with an understanding of the implications of cost of sale.
- Ability to develop strong, strategic partners engaged in immediate and long-term opportunities and committed to Microsoft Dynamics solutions.
- Is a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer.


Microsoft Products:

200-300 Level knowledge of Microsoft Dynamics AX and it’s capabilities for a specific industry (Retail, Distribution, Manufacturing, Professional services or Public Sector)
- 100-200 Level knowledge depending on the Industry of SQL-Server, SQL-Server-BI, SharePoint, Project Server
- 100 Level knowledge in other Microsoft products, such as Exchange, MMS, ISA, BizTalk, and EAI
- Competitor/ Partner Products
- 300 Level knowledge of ERP and CRM solutions provided by Oracle and SAP and by Local/Regional competitors
- 200 level understanding of Vertical ISV solutions ( GISV’s) that are built in AX runtime / UI
- 200 Level knowledge of the business value of partner solutions, their competitive value propositions and their implementation models, including Local/Regional partners

Hiring Profile:

The candidate has the combination of deep Industry and ERP Business application experience and expertise. This is a senior individual with significant Business and IT experience gained in a large enterprise or major solutions provider. The candidate is very experienced drive to deep dives with customers around their business issues and how ERP Industry solutions can meet those requirements. The candidate is very confident in speaking to large audiences and able to present both Business issues and conduct key solution demo’s with specific scenarios supporting their theme.

The candidate will be highly respected by Customers and Partners for their depth knowledge of the Dynamics AX strategy, Product capability and roadmap.


Microsoft is an equal opportunity employer and supports workforce diversity

World’s Best International Workplaces Award Winner 2011

Microsoft’s privacy statement can be viewed on the following web page: http://privacy.microsoft.com/en-gb/default.mspx

Staffing Consultant: Magdalena Chylinska

For internal use only:
EUR:MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/ERP-Lead-%28794691%29-Job/1888472/188847218884722012-06-15MicrosoftMarketingfull-timeUSDstarting0BSUnited Arab Emirates - Non Location Specific, AEJob Category: Services & Consulting
Location: Spain - Non Location Specific, ES
Job ID: 794921-81358
Division: Services & Support

Engagement Manager, Dynamics Center of Excellence EMEA, Microsoft Services

Standard Job Title: Engagement Manager Req#/Job Code: 794921
Job Category: Consulting Location: Major City in EMEA
Product: Microsoft Dynamics AX Travel Required: 40%
Division: Enterprise Services , Consulting

External Web Site: Dynamics Services

Engagement Manager, Dynamics Center of Excellence - EMEA , Microsoft Services

Do you like coaching others to be successful? Do you want to help Microsoft land the largest, most complex deals for mission critical software? If so, this role will provide the opportunity for you to help us grow our AX business in the enterprise. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Center of Excellence and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics AX engagements across EMEA. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Engagement Manager, and Project Director.

The Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding projects across the region. The Pursuit Desk Team will be the field-facing representatives that will lead our pre-sales efforts in winning business applications business in AX. This person will have the opportunity to work on pre-sales engagements that will result in millions of dollars in new services business for Microsoft in the region. He/she will be report to the Pursuit Desk Lead in EMEA.

Responsibilities:
Specific Responsibilities include:
Win strategy formulation for large, complex deals.
Orchestration of roles and responsibilities across the pursuit team for assigned deal pursuit.
Close collaboration with colleagues in the COE, Microsoft local Services teams and field account sales teams
Represent the CoE in large deal meetings and own the CoE involvement
Represent the COE to Microsoft EMEA Management on all critical opportunities and processes
Report to the Pursuit Desk Lead on a regular basis on opportunity and pipeline status
Communicate deal recommendations to senior company executives and win support when necessary
Model critical pre-sales skills for the virtual team by meeting directly with customers when required
Adapting processes and best practices for providing effective proposals and bids in EMEA

Although an individual contributor role, this person will be the go-to person for all pre-sales support issues for AX.

Qualifications:
The CoE Engagement Manager will need to have the combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

An in-depth knowledge of the sales motions that lead to successful deal pursuits
Demonstrated track record of securing large consulting deals
Experience in consulting delivery management
Successful cross-teaming skills, including leadership of v-teams to achieve large impact results
The candidate should have real-world experience with enterprise resource planning [ERP] and/or customer relationship management [CRM] businesses. A bonus would be
direct experience with the Microsoft Dynamics product line.
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.

This position will require about 40% travel, depending upon the candidate’s location.


]]>http://www.microsoft-careers.com/job/Spain-Non-Location-Specific-CoE-AX-Engagement-Manager-Job/1894488/189448818944882012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSpain - Non Location Specific, ESJob Category: Customer Service & Support
Location: , , US
Job ID: 783424-73191
Division: Services & Support


Premier Field Engineer - VSTO .NET Developer

PFE is looking for a technical & passionate PFE to help our customers with the latest generation of customization runtime and tools for applications and for Office - Visual Studio Tools for Applications (VSTA) and Visual Studio Tools for Office (VSTO).

Do you love to solve problems and help improve the quality of Microsoft’s developer products? If so, this is a great opportunity for you. You will be working with customers and partners building new applications using technologies that span the .NET Framework, Visual Studio, and Office.

We are looking for a PFE with experience in technical design, driving projects, managing and building new relationships with internal and external customers and ISV partners, and great team spirit. This person must be able to drive support consulting engagements, write technical and non-technical communications, and work effectively with our partners and customers to help make them successful in their software development activities.

Solid technical developer skills with VSTA and VSTO are required. Understanding of Office extensibility and .NET Framework CLR are highly valued. Candidate is expected to work effectively in cross-group situations and be able to drive towards integration-oriented solutions.


The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products. Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting.

Strong business background in Fortune 500 and/or experience with software consulting firms is desired. Overnight travel is required. Travel requirements vary cyclically based upon customer/partner software development cycles and could be as much as 40-70%. Candidates should possess current passport or be able to obtain passport within 90 days of hire. The PFE position requires you to be available for travel dispatch 24x7x365, although most travel is planned in advance.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred, but not required at hire; however, must be obtained within 12 months of hire, however we will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-VSTO-_Net-Job/1689951/168995116899512012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Sales
Location: , , US
Job ID: 784130-73738
Division: Services & Support

This is an exciting opportunity to help define, build and grow a high value service delivery capability. Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer solutions. To be credible he or she must have current and deep experience with designing, assessing, and optimizing Microsoft Windows security within complex Microsoft and heterogeneous infrastructures. The ideal candidate will also bring strong applied expertise in the following areas:

- Public Key Infrastructure (PKI)
- Unified Access Gateway (UAG)
- Threat Management Gateway (TMG)
- Forefront Identity Manager (FIM)
- Forefront Endpoint Protection (FEP)
- IPsec
- Network Access Protection (NAP)
- Risk Assessment
- Security Assessment


The Consultant also assists account teams to identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for inclusion in contracts and/or statements of service (SOS). In some cases Consultants may also assist in contract negotiations. Consultants maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, able to work independently, and has demonstrated skill in both crisis management and expectation management.

Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, security management, disaster recovery, and the value of process in an enterprise environment is also required. In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer engagement support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, TAMs, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environment is essential. This position requires self-motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders. This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required is estimated to be 75%.

We are looking for experienced individuals anywhere in the USA to be a part of this exciting team.

SS:ES
784130

]]>http://www.microsoft-careers.com/job/Security-Consultant-Job/1708676/170867617086762012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Calgary, CA
Job ID: 779209-70319
Division: Sales

The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through 1-3 mission-critical, enterprise customers.

It’s your chance to:

Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft

Sell world-class solutions targeted to address your customer’s most pressing business needs

Develop deep relationships with key enterprise customers

Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Key Activities :

Develop understanding of targeted customers’ Line of Businesses, the strategies they are targeting to achieve business goals and how these might require or relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today

Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
o Formulates a unified account strategy which aligns Microsoft and key

Microsoft partners based on identified opportunity parameters

Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans

Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria

Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs

Ability to identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges.

The PPS will be responsible for leading the creation of solutions, based on the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), in order to address the customer’s validated business challenges and initiatives. This strategy will manifest itself in a large product and solutions pipeline and subsequent business and mission critical solution wins.

Key Elements to the Principle Platform Specialist:

Strong, proven track record of consistently meeting and exceeding quota targets using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).

Demonstrated experience and expertise selling technology to senior business decision-makers by aligning & reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.

Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.

Proven experience in the following key areas:
o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated opportunity management skills

Is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization.

Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.

Listening to customers (as opposed to telling/selling), probing for business process pains and opportunities, in an effort to meet or exceed their expectations.

Leveraging partner solutions to continuously find ways to solve customer needs.

In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop together with any the challenges they face with these applications today.

Viewed as a partner by their current customers

Work with the sales team to develop account plans to drive targeted outcomes and to pursue identified opportunities
o Formulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters

Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans

Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria

Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs

Ability to identify, lead, and efficiently close large scale, complex deals

Excellent verbal and written communication skills:
o The ability to persuade others through presentations, demonstrations, and written communication are required.

Strong facilitation skills

Communicates effectively:
o Constructs and communicates compelling arguments that convince others to take a desired action
o Demonstrates the ability to present ideas, goals, problems, outcomes, and processes in a fashion that is understood by a diverse audience.
o Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.

Understands the customer’s business:
o Actively researches customer to determine business issues
o Asks “High yield” questions to draw out customers issues
o Differentiates symptoms from root cause problems
o Helps customer prioritize issues to derive high value initiatives

Builds and leads teams through influence:
o Demonstrates from experience, the ability to recruit and convince others to participate in achieving group goals.
o Keeps the group working toward a common shared outcome or goal
o Effectively utilizes and leverages virtual team resources

Problem solver:
o Demonstrates the ability to apply people, process, and technology to solving complex business problems.
o Effectively describes how to apply which type(s) of technology to solve or mitigate specific business problems
o Is familiar with and can describe to varied audiences in their business terms Microsoft’s solutions

Focused:
o Keeps the desired and agreed to outcome in mind while striving to complete the job and achieve the desired outcome

Organized and analytical:
o Works well in an unstructured environment and creates a common thread through seemingly dissimilar facts and/or events
o Organizes disparate facts and events, discovers causes and effects, and explains them to others

Trusted Advisor:
o Works effectively with all levels in the customer organization helping them understand and solve their business problems
o Becomes the “go to” person the customer seeks out when new business problems must be solved
o Is welcomed by top customer management to discuss new ideas and approaches

Creative:
o Identifies opportunities to solve problems in a new and different way
o Independently and unprompted creates solutions and shares those solutions with customers and peers
o This position involves significant executive level interaction and involvement including presentations, etc.

Acts as a mentor for less experienced Principal Platform Specialists and Solution Sales Professionals

Qualifications:

8-10 years’ experience in a software or related solution sales role

Strong proven track record of consistently meeting/exceeding quota
targets using a consultative/solution selling approach

Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management

Strong knowledge of competitor landscape

Ability to articulate the value of technology to a non-technical audience of senior business decision makers

Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria

Ability to orchestrate and influence virtual teams to pursue sales opportunities

Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.

Ability to lead teams through influence based on:
o Demonstrated experience related to the ability to recruit and convince others to participate in achieving group goals.
o Keeping the group working toward a common shared outcome or goal
o Effectively utilizing and leveraging virtual team resources

Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc

Bachelor’s degree required and MBA is ideal

Microsoft is an equal opportunity employer which supports workplace diversity.

CA:SMSG

SALES:PPS

]]>http://www.microsoft-careers.com/job/Calgary-Principle-Platform-Specialist-Job-AB/1569078/156907815690782012-06-15MicrosoftSalesfull-timeUSDstarting0BSCalgary, CAJob Category: Services & Consulting
Location: Luxembourg, LU
Job ID: 779828-70732
Division: Services & Support


Service Delivery Manager

Premier Support Team
The Premier Support Team consists of Service Delivery Managers and is part of the Microsoft Services division. The Service Delivery Managers are supporting around 135 premier accounts of Microsoft. The Service Delivery Managers are considered as the trusted advisor for the customers with the objective to generate a high level of client satisfaction.
To guarantee the fast growth of the Premier Support Team, Microsoft is looking for an experienced Service Delivery Manager.
Responsibilities
The Service Delivery Manager must establish an internal network of stakeholders (C-level, project managers …) at his customers to create an overall idea of the actual status and the future of the Microsoft technology services. Based on this information, he/she will create yearly Service Delivery Plan. The key pillars of this plan are:
-A clear planning and schedule of the various components of the Microsoft Premier Support Services (Health checks, Workshops, pro-active services…)
-A resource planning of all the Microsoft resources (consultants, engineers, account team members)
-An clear view on the future projects based on Microsoft Technology
-A service improvement plan
He/she will be the ambassador for Microsoft at the client and for the client at Microsoft.
He/she will report to the manager of the Premier support team.
The Service Delivery Manager will:
-Establish a long term and sustainable relationship with the customer
-Organize regular review meetings with the client
-Ensure the Service Delivery Plan is adopted and reviewed regularly with the customer and supported by Microsoft
-Foresee on a regular base the necessarily reports towards customer and management
-Will work close together with the account manager to gain a maximum client satisfaction
-Deliver onsite proactive and reactive services to the Premier customers of Microsoft Corporation


What are we asking?

-Experience in a similar role at key accounts
-Experience with managing critical and complex customer situations or incidents
-Capable to manage a virtual team
-Knowledge of the Microsoft technology
-Solid overview of the Microsoft Enterprise Products
-ITIL certification is considered as a strong plus
-Strong interpersonal, presentation and communications skills
-A positive and constructive minded team player
-Languages: Dutch/ French and English

What we will show

Microsoft is offering an environment where every employee “can do what he/she loves” and “come as he/she is”. You can develop yourself continuously on a technical and personal level by onboard training, self-study and international trainings.
Microsoft offers you a challenging job and enthusiastic team of professionals. Our pace is high, just like our ambitions. You will find plenty of room for own initiative, new ideas and growth. Each day, you will feel the dynamics of a global technological market leader, and you will be shaping the Belgian and Luxembourgian market.


]]>http://www.microsoft-careers.com/job/Luxembourg-Service-Delivery-Manager-Job/1596886/159688615968862012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSLuxembourg, LUJob Category: Customer Service & Support
Location: Casablanca, MA
Job ID: 770913-65332
Division: Services & Support


Premier field Engineer (SCCM - SCOM)
Location: Morocco
Language: French is a MUST

Role Purpose
To provide Onsite Support Services and Incident Prevention Services to Microsoft
Premier Customers. Build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. Delivery of an excellent service is essential to promoting the Onsite services as the most customer focused offering available. The engagements may be short-term demand-led or longer term engagements with a dedicated customer.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
•Use an adequate technical expertise in troubleshooting to support reactive cases
•Deliver proactive onsite support and knowledge transfer to the customer
•Drive on preventing incidents during your customer visits
•Deliver SKU services and customized workshops.
•Drive high customer satisfaction on GTSC support incidents.
•Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
•Achieve high levels of customer satisfaction.
•Deliver technical workshops, presentations and documents.
•Maintain your accreditations.
•Collaborate with Microsoft teams to deliver a high quality service.
•Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution.
•Manage customer expectations and deliver a service in line with contractual obligations.
•Develop and deliver new services to exceed customer expectations.
•Take responsibility for the Microsoft engagement and your own self development.
•Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
•Achievement of personal and team objectives.
•Customer and account team feedback.
•Ongoing feedback through appraisals
-Regular 1:1s with team manager
-Yearly formal review
-Alignment with Microsoft values.


•Knowledge, Skills and Experience
•Face-to-face customer engagement skills.
•At least 2 years experience supporting Enterprise customers with.
•Excellent written, oral and presentation skills.
•Strong English & French
•Awareness of corporate environments and their business requirements
•Experience and knowledge on the following is desirable
•Experience Enterprise customers on Microsoft manageability technologies (MOM,SMS, SCOM, SCCM)
•Experience in dealing with “hotsites”

•Personal Attributes
•Demonstrated aptitude for providing exceptional customer service
•Strong team participant and involvement in team workload and activities.
•Integrity and honesty
•Open and respectful with others
•Willing to take on big challenges
•Passion for customers, partners and technology
•Accountable for commitments, results and quality
•Self-critical, questioning and committed to personal excellence.


•Qualifications
•MCSE certification or job experience.
•Degree qualification or equivalent experience.
•ITIL/Service Management experience or 3rd level support experience.


Special Requirements/Additional Information e.g. Language skills
•The majority of time will be spent on customer sites.
•Therefore the following requirements are essential :
oFull driving license
oAbility to travel
oAt least 4 days per week at customer site.
oAvailability to work outside of business hours when required as agreed on before







]]>http://www.microsoft-careers.com/job/Casablanca-PFE-%28SCCM-SCOM%29-French-Lang-Job/1481573/148157314815732012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCasablanca, MAJob Category: Sales
Location: Seoul, KOREA, REPUBLIC OF
Job ID: 778670-69828
Division: Sales

The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through 1-3 mission-critical, enterprise customers.

It’s your chance to:
Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft
Sell world-class solutions targeted to address your customer’s most pressing business needs
Develop deep relationships with key enterprise customers
Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Skills and qualifications:
10+ years’ experience in a software or related solution sales role
Strong proven track record of consistently meeting/exceeding quota targets using a consultative/solution selling approach
Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management
Strong knowledge of competitor landscape
Ability to articulate the value of technology to a non-technical audience of senior business decision makers
Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria
Ability to orchestrate and influence virtual teams to pursue sales opportunities
Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
Ability to lead teams through influence based on:
Demonstrated experience related to the ability to recruit and convince others to participate in achieving group goals.
Keeping the group working toward a common shared outcome or goal
Effectively utilizing and leveraging virtual team resources
Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc
Bachelor’s degree required and MBA is ideal

Key Activities :
Develop understanding of targeted customers’ Line of Businesses, the strategies they are targeting to achieve business goals and how these might require or relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today
Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
Formulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters
Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans
Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria
Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs
Ability to identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges. Come explore opportunities with Fortune magazine’s #1 Global Company to work for !

Specific Qualifications
Retail (Distribution & Service) industry domain knowledge
Overall knowledge of Retail (Distribution & Service) industry, hot trend, issues and Target market

SALES:PPS

]]>http://www.microsoft-careers.com/job/Seoul-SR-Principal-Platform-Specialist-%28Retail-%28Distribution-&-Service%29%29-Job/1560623/156062315606232012-06-15MicrosoftSalesfull-timeUSDstarting0BSSeoul, KOREA, REPUBLIC OFJob Category: Customer Service & Support
Location: Hamburg, DE
Job ID: 770599-69962
Division: Services & Support

Standort: Bad Homburg, Berlin, Böblingen, Hamburg, Köln, München

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.

Die Consulting Service Abteilung „Basis Infrastruktur“ konzentriert sich auf die Bereiche Virtualisierung, Operating Systems, Identity Management & Security sowie Deployment. Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Rollout von komplexen Infrastrukturen. Wir konzentrieren uns dabei auf Großprojekte mit internationalen Großkunden und modernsten Lösungen. Als Hersteller tragen wir Verantwortung für den erfolgreichen Einsatz unserer Lösungen bei den Kunden. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Beratung: Als Consultant analysieren Sie die speziellen Anforderungen der Kunden, formulieren mit ihnen die Lösung und das Projektziel sowie das Pflichtenheft und wägen den Einsatz angepasster Lösungen gegen Individualentwicklungen und unseren Produkten ab. Die darauf folgende Implementierung, das Testing und der Rollout werden von erfahrenen Projektmanagern gesteuert.

Projektarbeit: Als Consultant liefern Sie optimale Lösungen, die unseren Kunden den größtmöglichen Vorteil aus der Nutzung von Microsoft Technologien ermöglichen. Consultants nutzen ihr sowohl breites, als auch tiefes Technologie- und IT-Knowhow um diese Lösungen zu planen und zu liefern, indem sie die kundenspezifischen geschäftlichen Herausforderungen mit Hilfe von wiederverwertbaren, effizienten Lösungen für den optimalen Geschäftsablauf unter Berücksichtigung von wirtschaftlichen Gesichtspunkten umsetzen.

Vertriebsunterstützung: Als Mitglied von virtuellen Account Teams hilft der Consultant unserem Vertrieb strategische Geschäftsmöglichkeiten zu identifizieren, zu verfolgen und abzuschließen, während er bestehende Projekte kontinuierlich ausbaut. Ebenfalls unterstützen Consultants, die geschäftlichen Kundenanforderungen in technische Anforderungen zu überführen, so dass diese in die Projektverträge übernommen werden können.

Wissens Transfer: Consultants spielen eine wesentliche Rolle im Knowhow Transfer zu unseren Partnern. Consultants nutzen ihre Kontakte zu den Produktgruppen, um das aktuellste Wissen über die entsprechenden Technologien zu besitzen.

Organisation: Consultants unterstützen das Microsoft Management als Experten für komplexe technische Fragestellungen und in der Weiterentwicklung von Lösungen und Kundenangeboten. Consultants berichten an den Competence Center Managerin der entsprechenden Abteilung.


Wir suchen: Dynamic Datacenter Berater

Um das Thema Dynamic Datacenter (und Microsoft Cloud) bei unseren Kunden zu unterstützen, suchen wir Mitarbeiter für unser Consulting Team.


Anforderungsprofil:

Ausbildung / Berufserfahrung

•Hochschulstudium (oder vergleichbare Ausbildung).
•3-5 Jahre Berufserfahrung.
•Erfahrungen im Bereich der Kundenberatung und Projekterfahrung sind Voraussetzung.

Technologie Know How

•Tiefe Kenntnisse in dem Microsoft Technologien sind erforderlich:
o Microsoft Server Virtualisierungstechnologien
?HyperV
?System Center Virtual Maschine Manager (SCVMM)
oMicrosoft Active Directory
oMicrosoft Server 2008
•Erfahrungen sind von Vorteil:
oim Aufbau eines Dynamic Datacenters ( Microsoft Cloud)
oim Bereich des Hostings oder Outsourcing
•Produktkenntnisse von Marktbegleitern (z.B. VMWare) sind gerne gesehen.

Weitere Anforderungen

•Die Arbeit eines Microsoft Consulting Beraters erfordert einen Einsatz bei Kunden in ganz Deutschland. Daher ist ein sehr hohes Maß an Reisebereitschaft erforderlich.


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Hamburg-Consultant-Infrastructure-Schwerpunkt-%E2%80%9CDynamic-Datacenter%E2%80%9D-%28mw%29-Job/1560674/156067415606742012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSHamburg, DEJob Category: Sales
Location: Munich, DE
Job ID: 779030-70183
Division: Sales

Standorte: Munich, Bad Homburg


Der Optimized Desktop Specialist erweitert die technischen Vertriebsfunktionen, um die Vermarktung von Windows 7 und die Clientmanagement /- securityprodukte zu unterstützen und ein Ökosystem von Partnern aufzubauen. Keine andere Funktion im Außendienst verfügt über derart profunde Kenntnisse im Bereich Deployment und Betriebssystem-Technologie.
Zusätzlich wird diese Position einen Schwerpunkt im Vertrieb von auf Windows basierten Geräten mit verschiedenen Formfaktoren haben.

Der ODS verantwortet drei Kerntätigkeitsbereiche:

1. Beratung über den Einsatz der System Center Produktfamilie zur Senkung der Managementkosten für den Desktop und Reduzierung der Komplexität von Managementaufgaben. Verbesserung der Desktop-Reife und Überzeugung der Kunden von der Notwendigkeit, einen aktualisierten Desktop einschließlich Windows oder Windows & Office einzusetzen durch erstklassige technische Unterstützung.
2. Verantwortung für den erfolgreichen Einsatz von Windows 7 bei EPG und Public Kunden durch gezieltes technisches Engagement.
3. Aufbau einer Partnerbasis für Clientmanagement, das Deployment von Windows Client und Securityprodukte sowie Sicherung des Engagements und der notwendigen Einsatzbereitschaft der Partner.
4. Unterstützung der Kunden und Accountteams im Hinblick auf die Verwendung von Geräten unterschiedlicher Formfaktoren mit Windows als Betriebssystem.
5. Beratung zu VDI Szenarien mit dem Schwerpunkt Terminal Services Client.

Der Arbeitsort ist München oder Bad Homburg.


Anforderungsprofil:

Erfahrungen und nichttechnische Fähigkeiten:

- Expertise in Einsatzszenarien von Geräten unterschiedlichenr Formfaktoren (Desktops, Slates, Laptops, Tablets,..)
- Erfahrungen im Management oder bei der Implementierung von IT- Infrastrukturen im Unternehmen
- Verständnis der Komplexität von Enterprise und Enterprise IT-Infrastrukturen. Erfahrung beim Aufbau von Argumentationslinien für kostenintensive IT-Projekte.
- Fähigkeit zum Führen von strategischen Diskussionen auf IT-Managementebene.

Tätigkeit im Vertriebsteam:

- Hohes Maß an Kooperationsbereitschaft mit unterschiedlichen Vertriebsmitarbeitern und Partnern von Microsoft. Rechtzeitige Einbindung der entsprechenden Stellen zur Sicherung des Erfolgs von Projekten. Urteilsfähigkeit bei der Einbindung dieser Ressourcen.
- Nachweisliche Fähigkeit zur Zusammenarbeit mit internen, virtuellen Teams, interdisziplinären Gruppen und bei komplexen Problemen.

Erfahrung mit Geschäftspartnern:

- Entwicklung von tragfähigen Beziehungen zu den Gegenparts bei den wichtigen, von der Niederlassung identifizierten Partnern (SIs und Outsourcers)
- Erfahrungen im Management von Business Partnerships mit Systemintegratoren sind vorteilhaft.

Technical Account Management und Priorisierungsfähigkeit:

- Nachweisliche Fähigkeit bei der Priorisierung und Zeit /Aufgabenzuteilung sowie Erfahrungen im Multitasking. Effektives Management der Opportunity-Pipeline mit vorhersehbaren Geschäftsergebnissen, die die Zielsetzung übertreffen.
- Fähigkeit, mehrere Projekte und Kundenanfragen gleichzeitig durchzuführen.
- Fähigkeit, Prioritäten zu erkennen und sich darauf zu konzentrieren. Gleichzeitige Steuerung der Erwartungshaltungen bei Kunden, Kollegen und Vorgesetzten.
- Exzellente verbale und schriftliche Kommunikationsfähigkeiten. Starke Kundenorientierung und Interaktionsfähigkeiten.

Umfassende Erfahrungen in einem der folgenden Bereiche:

- IT-Consulting oder IT-Services
- IT-Abteilung eines Großunternehmens

Entwicklung und Erhaltung folgender Fähigkeiten:

- Level 400 im Umgang und dem Einsatz von Windows basierten Geräten sowie Kenntnisse zur aktuellen Marktsituation
- Level 300 Kenntnisse im Bereich Desktopvirtualisierung
- Level 200: Kenntnisse über das Systemmanagement und Fragen der Enterprise-Infrastruktur (z.B. Bereitschafts-/Ausweitungsprinzipien, Netzwerk Management-Regeln, Software Distribution)
•Level 200 Konfiguration SCCM (SMS), oder Monitoring SCOM (MOM) oder Data Proteciton (DPM)
- Level 300: Kenntnisse des Desktop-Deployment, einschließlich Desktop- und Image-Engineering
- Level 300: Kenntnisse des Microsoft Operation Framework
- Level 300: Kenntnisse von Applikations- und Kompatibilitätsthemen, Entwicklung von automatischen Testprozessen und Lösungsansätzen
- Level 200: Kenntnisse des Gartner TCO Framework
- Level 300: Kenntnisse des Solution Accelerator für MDT bei Technologien wie Zero-Touch-Installationen (ZTI) und Zero-Touch-Provisioning (ZTP)
- Level 300: Kenntnisse des Windows Desktop, Windows Server 2008, VPC und Windows Terminal Server

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE

]]>http://www.microsoft-careers.com/job/Munich-Optimized-Desktop-Specialist-%28mw%29-Job/1567660/156766015676602012-06-15MicrosoftSalesfull-timeUSDstarting0BSMunich, DEJob Category: Sales
Location: Hamburg, DE
Job ID: 780085-70930
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg

Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Hamburg-Application-Sales-Manager-%28mw%29-Job/1600616/160061616006162012-06-15MicrosoftSalesfull-timeUSDstarting0BSHamburg, DEJob Category: Sales
Location: Berlin, DE
Job ID: 780087-70936
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg


Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Berlin-Application-Sales-Manager-%28mw%29-Job/1600684/160068416006842012-06-15MicrosoftSalesfull-timeUSDstarting0BSBerlin, DEJob Category: Services & Consulting
Location: Netherlands - Non Location Specific, NL
Job ID: 781236-76363
Division: Services & Support


Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided.

]]>http://www.microsoft-careers.com/job/CoE-AX-Solution-Architect-Job/1771082/177108217710822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNetherlands - Non Location Specific, NLJob Category: Finance
Location: Italy - Non Location Specific, IT
Job ID: 790665-78243
Division: Finance

Excited about an international opportunity with Microsoft Finance Operations? We have several positions open for an RPO (previously designated as a Payroll Field Consultant) in Europe and Asia. This team member provides oversight of the Payroll Business Processes for a designated group of MS subsidiaries. He/she will be the Finance Operations ‘in-the-field’ local contact to provide Leadership and Consultancy supporting payroll process, transition, and stabilization while ensuring subsidiary satisfaction on all levels relating to Payroll Services. This role reports directly to the Regional Director and is responsible for Country Governance under the International Payroll Business Process Outsourcing Program.


Key Business Activities
o Maintain key relationships as the face of Finance Operations to the local Sub for Global Payroll Strategy
o Oversee and validate BPO vendor services and vendor relationships for Global Payroll Strategy
o Document processes, keep documentation current, analyze and implement improvements/small projects
o Collaborate with Finance Operations regional Service Delivery and Global Functional Leaders
o Evangelize the Finance Operations Governance Model
o Provide statistical reporting on SLA gaps, exceptions, achievements and Best in Class Standards for Payroll

Key Business Partners/Clients/Stakeholders:
o Finance Operations Leadership Team
o Subsidiary F&A Director and Controller Community (Designated region)
o Business Process Outsourcer (Payroll Vendors)
o Regional IT
o Corporate IT
o Solution Delivery
o Regional HR
o Local HR
o Local Government
o Tax Department
o Headcount Data Management Team

Responsibilities:

1. Monitor and assess operations and performance against Service Level Agreements (SLAs), Mission Critical Metrics, Key Perfromance Indicators and operating metrics
2. Establish and maintain communication channels to help confirm that day-to-day processing is operating efficiently;
3. Provide that issues, tickets or problems are easily identified and resolved or escalated appropriately on a timely basis;
4. Receive and resolve Issues/Tickets submitted by Microsoft Entities;
5. Monitor performance of Controls and Compliance testing process, review and drive progress on outstanding remediation actions;
6. Monitor progress on all continuous improvement and transformation projects;
7. Escalate major operational, delivery, or technical Issues/Tickets to the Joint Operations Group;
8. Resolve audit findings, operational, Services delivery, performance or technical issues/tickets;
9. Review follow-up of actions from the Joint Operations Group;
10. Drive productivity improvements in respective functions through execution of agreed upon transformational and continuous improvement efforts;
11. Focus on proactive indicators of performance, including but not limited to upcoming events, personnel changes (within both Microsoft and ADP), process changes, etc.

Qualifications

The successful candidate will have 5+ years of experience in finance/payroll related positions and possess skills, knowledge and experience that demonstrate:

Excellent communication skills
a. Payroll (preferred) and data analysis experience and knowledge and ability to document and define new Payroll Business Processes
b. Advanced EXCEL user
c. Excellent relationship management skills and previous experience in managing client relationships
d. Capability and flexibility to meet customer demands
e. Demonstrated virtual team leadership capabilities
f. Ability to multitask and prioritize quickly with multiple client drivers
g. Ability to react quickly and professionally in high stress situations
h. Ability to influence, persuade and negotiate with mutual clients, partners and stakeholders
i. International working experience (statuary, regulatory and cultural) and SAP software experience are a plus
j. Able to manage small projects and develop a project plan
k. Experience and understanding of shared service concepts, knowledge of financial transactional operations
l. Bachelor’s Degree; Master’s Degree preferred
m. Fluent in English


SPECIALIZED REQUIREMENTS

Regional Payroll Field Consultant - UK, Netherlands, Spain and Portugal
Location: Based in UK
Language: English, other languages considered a plus including Spanish or Portuguese
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus

Regional Payroll Field Consultant - Norway, Finland, Denmark and Sweden
Location: Based in one of 4 Nordic Countries
Language: English and strong in one of the Nordic languages, Norwegian, Swedish, Finnish or Danish
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus


Regional Payroll Field Consultant - Italy, Czech Republic, Slovakia and 2 additional countries
Location: Based in Italy
Language: English and strong in Italian (other languages a plus)
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus


Regional Payroll Field Consultant - France, Germany and 2 additional countries
Location: Based in France or Germany
Language: English and strong in French (other languages a plus)
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus

]]>http://www.microsoft-careers.com/job/Italy-Non-Location-Specific-Finance-Operations-Regional-Process-Owner-%28RPO%29-Job/1806969/180696918069692012-06-15MicrosoftFinancefull-timeUSDstarting0BSItaly - Non Location Specific, ITJob Category: Services & Consulting
Location: France - Non Location Specific, FR
Job ID: 791314-78701
Division: Services & Support


The Services Pursuit Bid Professonal (SPBP) is responsible for primarily supporting Bid Teams in the subsidiaries of Western Europe in an Oversight & Guidance role to ensure that they can produce consistently high quality proposals for large complex projects & Solutions. The role requires deep insight & proven experience in Pursuit & Bid Management, for both Sales & Delivery, whilst importantly coordinating resources from the Centres of Excellence, HQ groups, industry specialists, Global Delivery, Premier, TQA and SBD. Subsidiary teams will need to be guided in securing resources and leveraging various sources of funding which is available to support them during the pre-sales and potential subsequent delivery phases. An important element is bringing structure and order to pursuits, along with the the Capture and reuse of Intellectual Property. In summary to help Western Europe Services increase the Complex Deal win ratio, whilst improving bid preparation times, the cooperation with SBD & TQA, whilst improving the oveall quality of the final customer ready output.

The SPBP is: As a member of the WE Services Pursuit Team and is responsible for:
Contributing to the review of submitted bids which have been put forward by the Opportunity Review Board to confirm that these are an appropriate fit to receive assistance from the Pursuit desk and meet the prescribed criteria.
Guide the Subsidiary Pursuit teams with advice on further qualification of opportunities that may be required.
Agree with subsidiary bid teams what assistance they require from the Pursuit Desk. Be ready to suggest where additional assistance & guidance can be provided, such as funding, SME input, IP from similar bids.
Coordinate with specialists across Microsoft to ensure that subject matter expertise is built into bid responses.
Review progress of bids on a regular basis to determine whether timescales are being met for completion of deliverables.
Review deliverables prior to their submission to SBD for approval to ensure that bids conform to the format and quality expected by PMx and TQA reviewers.
Responsible for identifying IP which can be subsequently added to the Pursuit Desk Content repository for re-use on future bids.
Work with the local bid teams to ensure that all customer knowledge, solution definition and expectations set are fully communicated to Delivery teams.
As part of the ROB attend Pursuit Desk weekly, bi-weekly and monthly meetings to report on progress to stakeholders.
Obtain feedback from subsidiaries on the quality of the support provided by the Pursuit Team.

Qualifications:
Degree level education. Microsoft professional experience (Services Sales, Delivery, SBD, TQA)

Experience:
Several years of experience in Services Sales and Marketing fundamentals, Financial reporting, Operational policies and procedures within Microsoft.

Competencies:
Highly experienced individual with the confidence to be self assured in their own work and along with other Microsoft staff in different groups or Western Europe subsidiaries at any level of seniority. Ideally must have experience of Microsoft Services Sales and proven customer facing skills. Strong ability to get things done. Organised and meticulous. Able to manage deadlines and conflicting priorities.

Training and certification:
Services Sales and Marketing training, Financial reporting, Operations - policies and procedureas in Microsoft.

]]>http://www.microsoft-careers.com/job/France-Non-Location-Specific-Services-Pursuit-Bid-Prof-Job/1818167/181816718181672012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSFrance - Non Location Specific, FRJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 791781-78899
Division: Services & Support


Practice Manager for Project Managers
EMEA Center of Excellence (CoE) for Dynamics
Location: EMEA*

Do you want the challenge of building a new business, but like the idea of being part of a company that impacts millions of people around the world? If so, this role will provide the opportunity for you to take a small, focused team of senior project managers and grow it into a world-class consulting organization. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Enterprise Services and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics CRM and ERP engagements across Europe, Middle East and Africa. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Project Manager and Project Director.

The Project Manager practice within the Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding Dynamics CRM and AX projects across the region. The leader of this organization will not only be responsible for delivering the solid business results that are produced by a successful consulting practice, but will also be accountable for helping make the Microsoft Dynamics CRM and AX implementations successful with our most strategic customers. This person will have the opportunity to hire and develop world-class talent, build relationships with key customers and forge alliances across multiple internal business groups to ensure the success of the team. He/she will be report directly to Head of the EMEA Dynamics Center of Excellence.

Responsibilities:

The Practice Manager is responsible for hiring and leading a global team of Project Managers focused upon sustained high-quality delivery of services to customers. As a people manager, this person would regularly perform 1:1s with their employees, conduct performance review and career development discussions at least once a year. He/she will provide feedback on quality, timeliness and cost-effectiveness of customer and internal deliverables and coach their direct reports regularly.

The Practice Manager of the Project Management Office in the Center of Excellence for Dynamics team will act as a coach for project teams engaged in large ERP implementations. The goal is to ensure successful delivery of complex and large Dynamics implementations across EMEA. The Practice Manager has to orchestrate and provide the right level of project management skills and quality for critical pre-sales activities for large, complex and strategic projects, and ensure successful project delivery in budget and in time.

Specific responsibilities may include:

Aligning with the WW Dynamics Services Strategy plan and developing an overall strategy for the CoE-Project Managers that includes measurable, achievable goals
Managing a fiscally responsible practice that delivers on a balanced scorecard
Working closely with delivery leads in each of EMEA’s six areas to ensure the right people, doing the right work, at the right time.
Evangelizing global sales of the Dynamics Enterprise Services offerings and solution frameworks by partnering with local consulting and product sales leadership
Direct involvement with customers when necessary to provide executive support on key engagements and business development opportunities
Support the improvement of methods used in delivery (e.g. Sure Step)
Ensure consistent usage of methods and way of working (e.g. same KPIs) across all projects for homogenous progress tracking and comparison
Determine delivery and QA trainings and certifications for project managers to develop team capabilities
Attract new talents, develop team capabilities and maintain a strong and excellence team that meet the high expectation.

Qualifications:
The Practice Manager will need to have a combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management, planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

The ideal candidate should have real-world experience with large CRM and ERP businesses, preferably Dynamics AX and CRM
Exposure to multi-country and full life-cycle complex CRM and/or ERP implementation projects across various industries
A proven record of building, leading and managing highly skilled and competent teams
Demonstrated track record delivering complex projects on a global basis. Capable of global leadership and reaching out to the appropriate global community to drive COE success
Experience in leading a field services practice and proven track record of key stakeholder alignment, customer and partner satisfaction, driving revenue attainment, delivery excellence
Consulting start-up experience a plus, as is having led a regional practice or business function. Several years’ background of consulting practice management desirable
Knowledge of MCS systems and tools highly desirable
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.


*This position may require 50 % of travel depending on customers’ assignments and candidate’s location. We are flexible in terms of location once you are assigned to one of our major Microsoft offices and have easy access to a major international airport.

Please note we do not provide sponsorship or relocation.


Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

]]>http://www.microsoft-careers.com/job/CoE-Project-Managers-Lead-Job/1822915/182291518229152012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Services & Consulting
Location: , , US
Job ID: 773187-65841
Division: Services & Support

This position can be located anywhere in the US.

This position is for the US Services Consulting for IT Operations team. Senior Consultant - Exchange, Lync, Live Meeting focus - US Enterprise Services.

This is an exciting opportunity to help define, build and grow a new high value service delivery capability. Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer solutions. To be credible he or she must have current and deep experience with operating and optimizing Microsoft
Windows Active Directory within complex Microsoft and heterogeneous infrastructures. The successful candidate has deep technical knowledge and operational experience with Microsoft infrastructure technologies such as Active Directory, Microsoft Exchange, and Microsoft Lync. The ideal candidate will also bring strong applied expertise in the following areas:
- Exchange 2007/2010 Experience - Preferred
- ADAM, ADFS, ILM, MIIS, DNS, Trusts and GPOs
- Directory Services and Branch Office Deployments
- IT operations and optimization
- SQL Admin (100-200 Level)
- Microsoft Lync Large scale designs for IM & Presence, Web Conference, Audio/Video Conferencing
- Identifying Unified Communication competitive gaps within targeted accounts and the ways in which Microsoft augment the share of Microsoft technologies within those accounts


Knowledge of and a passion for operations and the principles of Microsoft Operations Framework and ITIL is required. The Consultant assists account teams to identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for inclusion in contracts and/or statements of work (SOW). In some cases Consultants may also assist in contract negotiations. Consultants maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will be expected to become proficient in the MOF and ITIL process frameworks in order to map customer business problems to reusable end-to-end process within 6 months of joining the team. Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, security management, disaster recovery, and the value of process in an enterprise environment is also required. In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environment is essential. This position requires self-motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders. This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required is estimated to be 75%.

We are looking for experienced individuals anywhere in the USA to be a part of this exciting team.

SS:ES
773187

]]>http://www.microsoft-careers.com/job/Senior-Consultant-ExchangeLync-Job/1493937/149393714939372012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 784971-74251
Division: Online Services Division


MSN reaches over 40% of the online audience daily and has over 500 million unique users with 11 billion hits to the homepage daily. MSN is unique in its space because it offers news content, mail and social media on one platform. There are no other sites with this kind of one stop offering. Its presence is greater overseas than it is in the US. The success of Bing has contributed to strong growth for MSN in 2010-2011.

The Editorial Content Management System team, part of MSN Core Platform, is a young and dynamic startup team in MSN with one ambitious goal: Rewire MSN's Content Management System to be an industry leading platform from the ground up. And do this in place, without disrupting Media teams worldwide, on a mission critical online operating platform. Located in the heart of Bellevue at Lincoln Square, the teams’ culture is unique and refreshing. Open space seating, game room, team scrum rooms, ping pong tourneys, hack days are all in a day's work. Or night's work, if that's your thing!

Roles & Responsibilities:

We are looking for a Senior Test Lead that can deal effectively with ambiguity and a fast-paced environment. This position will require the ability to influence peers in development and program management, as well as people on other teams. As a Test Lead on our team you will be focused on providing feedback on product design and user scenarios to ensure testability, evaluating and improving the test coverage for areas, deep technical involvement in your feature areas, and working to improve the overall quality of testing.

Skills & Qualifications:

In addition, you bring –
- Proven track record of applying creative ideas toward technical problems
- Ability to quickly ramp up and understand complex technical problems
- Familiarity with web technologies and user interface concepts
- Solid software engineering skills; proven experience with .NET, C#, Java, or C/C++ and ASP.NET.
- Proven experience managing multiple projects simultaneously
- Excellent communication and cross group collaboration skills
- Self-motivated and self-directed, and able to lead and motivate others
- Recruit, train, mentor, manage and grow a high-performance test team
- Strong customer orientation

Experience Required:

- At least two full ship cycles, 5 years of experience in software development in test or software development
- Deep background in functional, integration, performance, load, and stress testing
- A BS/MS in Computer Science or equivalent degree
- Familiarity with portals, content management systems and large scale web services is a plus

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:MSN
MSNSA
XMSNX:SUAK*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Test-Lead%2C-Senior-MSN-784971-Job-WA-98004/1722622/172262217226222012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 778054-69638
Division: Services & Support


Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Business Intelligence as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

The Consulting focused on Business Intelligence must apply advanced analysis skills and experience in principals of general Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:

- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in.NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.

The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.

Travel is an integral part of this position as are high levels of recognition and visibility.

SS:ES
778054

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1556820/155682015568202012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 780421-71264
Division: Services & Support


Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement. We are seeking a skilled Application Development Manager (ADM) to handle customer accounts in the Mid Atlantic and Southeast areas. Applicant must currently live in this area close to a major airport.

The purpose of the ADM is to provide our customers access to a wide range of product and application development expertise to help software developers accelerate the development cycle and produce successful applications. This can be accomplished by direct collaboration or by facilitating access to other resources within Microsoft.
While the ADM is assigned as the primary contact for the development efforts of a company, the ADM may leverage other ADMs or even other groups within Microsoft to provide the best service possible, especially if escalation services are necessary. The ADM acts as the escalation manager to bring in appropriate technical expertise (primarily Customer Services and Support/PFE) to manage incidents to resolution. The ADM follows up to ensure either product improvement within Microsoft or appropriate development skills are built within the customer's development environment.

By maintaining a long-term relationship with their customers, an ADM becomes intimately familiar with the customers’ development environment. The technical tasks performed in this role include general, “how-to” strategic advice, performance technology architecture assessments, workshops, prototyping, application design reviews, performance benchmarks, code reviews, porting/migration assistance, configuration management and general development consulting among other things.

The ADM gains an understanding of their customers' development organizations' impact on overall business, their development goals, and their pain points - which is used by the ADM to ensure their customers' success with developing on Microsoft products.

Key success factors:

Customer satisfaction
Consistently demonstrates concise and effective communication with customers and employees
Occasionally leads sharing of best practices with team community
Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and material representatives

Key Stakeholders: This position will have regular contact with: Premier - Other Application Development Manager (ADM) and Technical Account Managers - required for establishing support and maintaining persistent account contact. PFE - Developer PFE/DSE - required for delivering deep technical knowledge on specific technologies and expert level proactive workshop deliveries. CSS - Support Engineers - required for establishing and receiving product support. MCS - Consultants - required in the event Microsoft in contracted to perform actual software development services. Microsoft Product Groups - Program and Product Management / some direct contact with developers - required to drive feature set issues and resolve software bugs. This position has frequent contact with all levels of Microsoft managers and employees and frequent contact with vendors and customers.

Qualifications: BS in Computer Science or equivalent experience. Strong demonstrable development experience/expertise in one or more of the following technologies is desirable:
- Visual Studio Languages (VB, C/C#/C++)
- Visual Studio Team Systems (MSF/Process; Test/Build)
- Application Lifecycle Management (ALM)
- Distributed application architecture
- Web application development (ASP.Net., AJAX , Silverlight, Expression tools)
- Service Oriented Architectures (SOA) etc.
- SharePoint/MOSS/Office Server/Office platform
- SQL Server/RDBMS and related technologies like BI & Reporting Services
- Integration technologies like BizTalk
- .NET 3.0/3.5/4.0…. (WPF, WCF, Workflow Foundation)
- Exchange - Unified Communications, Communicator, Mobility

Skill and experience
A strong business background in Fortune 500 and/or development experience with large complex business applications. The ability to move between high level design review and “roll up the sleeves” type of assistance across all phases of an application development project. Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills. Development consulting experience is highly desired. This position requires 30% travel. Must be a US citizen.

SS:PSS

]]>http://www.microsoft-careers.com/job/Application-Development-Mgr-Job/1607299/160729916072992012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Croatia - Non Location Specific, HR
Job ID: 781429-72064
Division: Services & Support


Roles and responsibilities:

§ Building upon solid IT project experience relative to their level
§ The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments
§ Promotion and pre-sales support for relevant IT infrastructure areas
§ Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
§ The design and development of integrated solutions using the latest Microsoft infrastructure products and technologies
§ Understanding the relevant application development, infrastructure and operations implications of the developed solution
§ Strongly investing in competence development, being able to competently cover entire portfolio of Microsoft infrastructure products and solutions

Requirements:

§ Must have a degree in Computer Science or Information and Communication Technology, or equivalent work experience.
§ At least 1 - 3 years related IT experience.
§ Work experience should involve technical consulting, complex system administration and deployment
§ Must have a proven record of delivering business value.
§ Candidates must demonstrate competence across wide range of Microsoft infrastructure technologies, including Windows Server platform, Windows Client, System Center, ForeFront technologies, general understanding/experience with security solutions and procedures
§ Knowledge and experience with Microsoft private cloud offering, VDI solutions and all aspects of virtualization technologies is a major advantage
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
§ Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
§ Candidates must demonstrate strong capability to learn and adapt to new solutions, technologies and unstructured assignments.

]]>http://www.microsoft-careers.com/job/Associated-Consultant-Job/1656492/165649216564922012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCroatia - Non Location Specific, HRJob Category: Finance
Location: Bellevue, WA, US
Job ID: 785202-75326
Division: Finance

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 13 million units since its launch in November of 2010. The set of services making up the Xbox Live cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

The Manufacturing, Supply Chain, Information and Services (MSCIS) Finance team is looking for a senior Finance professional to provide leadership, vision and financial expertise in two core areas:
Managing a team responsible a team of five finance professionals, focused on providing superior Accounting, Reporting, Analysis, Compliance and Controls with responsibility for more than $4B in Hardware costs.

Driving superior Finance/business partnership with the MSCIS Forecasting and Planning team (supported by one FTE).
This individual will be an owner of key MS finance policies and will be expected to provide leadership and vision for manufacturing-related finance processes and controls across COGS (cost of goods sold), and inventory. Key outcomes for the director and his/her team include:
- Ownership of hardware COGS accounting processes, controls and policies. Ensure appropriate controls and processes are in place for management of MSCIS fixed assets and inventory.
- Provide consolidated monthly COGS reporting & analysis to MSCIS Leadership team.
- Establish and maintain financial analysis processes to align with Corporate, IEB Central Finance, and other BGs.
- Drive activities to ensure infrastructure, systems and tools are in place to fully support the financial needs of the business, working closely with various IS groups across MS.
- Provide leadership of key initiatives within the broader MSCIS Finance team.
- Working closely with business and finance leaders to determine consistent metrics, measures, reporting and analysis
- Maintain a control environment, that is compliant with Company policies and SOX
- Creation of meaningful financial metrics to gauge the financial effectiveness of decisions and actions.
- Development an execution of financial modeling methodologies to measure true cost of inventory and drive optimal build plan/inventory decisions.
- Participation in key decisions related to factory capacity, optimal inventory levels and critical inventory “bets”
- Advise senior management on financial impact of various alternatives and recommend preferred course of action
- Support creation of build plan and inventory assumptions used in budget, quarterly forecasts and long-range planning.

Qualifications/Requirements:
- 10+ years of Finance experience in a similar supply chain, including significant/deep financial analysis in this space.
- Bachelor’s degree in Finance, Accounting or similar discipline. CPA a plus.
- Conceptual understanding of how a hardware supply chain functions and ability to articulate application of financial principles to this business space.
- Demonstrated ability to effectively translate financial analysis and insights into meaningful and actionable business communications and recommendations
- People management experience of 3+ years; demonstrated cross-group leadership
- Effective written & verbal communication skills and experience in presentations to senior executives.
- Ability to think strategically and communicate effectively with all levels of management, with the capability to guide, educate and influence the thinking of senior decision makers.
- Ability to effectively manage multiple projects, have excellent attention to detail, and work effectively under deadlines.
- Ability to achieve results both through individual and cross team efforts, show a propensity for learning, and demonstrate the ability to identify, analyze, interpret, and deliver sound solutions
- Must be comfortable with ambiguity, able to influence without authority, create effective internal business partnership, and work independently.
- Familiarity with MS Finance Tools and processes a definite plus.
- Manufacturing background required, preference for electronics manufacturing.

J2WERPC1]]>http://www.microsoft-careers.com/job/Bellevue-Director-of-Finance-IEB-MSCIS-Finance-%28785202%29-Job-WA-98004/1750598/175059817505982012-06-15MicrosoftFinancefull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 785664-75599
Division: Marketing


US EPG National Application Platform (IO) Marketing Lead Position:
The US Enterprise and Partner Group (EPG) Marketing (US EPG Marketing) team is focused on enabling enterprise sales to
drive growth, increase share, and improve the Customer and Partner Experience (CPE).
This position is within the US EPG Marketing team reporting to the Director of the EPG Solutions and Partner Marketing
Strategy Team. In collaboration with the US National BMO Product Marketing, CMG, DPE, BPO, US EPG Sales, US
Services, and US Partner teams, the US EPG National Marketing Strategy Team ensures the success of field execution
through scalable marketing plans, process, tools, and relevant customer content.
As a core member of the US EPG National Marketing Strategy Team, the US EPG National IO Marketing Lead will lead
end-to-end marketing including planning, execution, and measurement for the US EPG Application Platform Business in
alignment with your US EPG National IO Sales Lead across Major and Corporate Account Managed (CAM-E) accounts.
You will be responsible for the strategy, definition, and execution success of your business. This will require analysis of
market trends, sales data, and understanding the customer experience. This role requires deep customer marketing
expertise including customer targeting strategy, market analysis and accountability for revenue and scorecard metrics. This
will require strong business and people leadership skills in a high visibility role that has a significant impact on Microsoft’s US
business and our overall customer satisfaction in the domestic market.
Key Responsibilities:
Developing and driving the end-to-end enterprise strategy and execution of US EPG National Optimization business sales
motions across One Microsoft ensuring they are better than the competition at what’s most important to Enterprise
customers.
- Exemplify World Class Marketing as the US EPG customer SME for your business area - leading groups on how to be
successful in reaching customers to exceed revenue and scorecard metrics in the enterprise segment. This will include
aligning with WW BG/EPG/CPM and the US BMO (product managers, DPE, CMG, and BPO), Sales, Partner, and Services
counterparts to align with strategies and integrate “One Microsoft” through the national Segment Alignment Workshop
process (SAW) to create the all up national priority campaigns and execution plans.
- Develop the national customer targeting data for your campaigns in conjunction with your field marketing teams. A
focus on gaining share from Oracle, you will work with the US BMO Product Managers and WW BGs to ensure relevant
customer facing conversation content is available.
- Landing the national plan through a strong and informed community across the US including the BG leads, Solution
Marketing Managers, and Partner Marketing Managers, Specialists, Technical Specialists, and Services Managers.
- Own the success of your respective field teams, providing guidance and coaching to execute according to the national
plan, according to the national engine and conversation model through the quality of the field Compass plans.
- Deliver strategic leadership for field marketing through marketing planning, value proposition guidance and customer
targeting data. Data analysis (using Microsoft’s business analytics tools ‘Customer Information Store’ - CIS) to transform key
customer data into valuable business insights for the field sales and marketing organization to identify strategic targets.
- Ensure the field marketers are strong and informed on all relevant Optimization business.
- Ensure the field marketers drive effective and efficient execution plans to drive optimum ROI and Marketing Plans
through Compass are accurate and aligned with SAW Priority Campaign guidance.
- Ensure the US Field and WW teams are working from a foundation of best practices: as strategic trusted advisor,
identify and share best practices, eliminate roadblocks.
- You will be responsible for the results of the campaign field execution for the scorecard metric results to the relevant
product managers and leadership teams.
- Lead monthly One Microsoft SAW business review meetings with your colleagues from sales, services, partner and
product marketing to present results of your field community execution and business insights based your analysis using GMO
reporting tools to review business metrics and apply adjustments to keep scorecard metrics green.
- Present monthly and quarterly business review to senior management for buy-in and status on a regular basis.
Requirements:
This position requires strong business strategy, leadership, analytical skills; and cross-team collaboration to integrate the
national US Sales, Partner, Services, Product Marketing, and US Field Marketing teams. This leadership is key to driving
growth, revenue, share, CPE, and overall scorecard performance.
The role requires a deep understanding of Microsoft’s enterprise customers, including their buying patterns and behaviors,
the business value of Microsoft’s capabilities, products and solutions, understanding of key competitors, the field
organization, strategic marketing planning, execution, and measurement, and Microsoft licensing. The ability to use impact
and influence to drive business outcomes is a must. The role has a significant impact on the US subsidiary business and
Microsoft’s overall enterprise marketing strategy.
This position is expected to engage directly with senior management and leadership roles across the business to drive
alignment and accountability to deliverables and results. Candidates should have a minimum of 7 years’ experience in IT,
experience in the enterprise segment and deep insight across sales, marketing and services functions; be familiar with CIO
challenges, and have solid knowledge of the market place. Minimum level to apply is L63.
Experience
Demonstrable skills in the following areas are critical:
- Business planning and development
- Project management
- Virtual team leadership
- Strategic leadership combined with strong ability to execute and drive for results
- Executive engagement and communication.
- Quantitative proficiency
MKG:BMO

]]>http://www.microsoft-careers.com/job/Bellevue-Nat'l-App-Plat-Marketing-Lead-Job-WA-98004/1754628/175462817546282012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 787252-75772
Division: Online Services Division


Bing Search Team, Microsoft

Do you like to work on the hardest problems in computing with the biggest user impact? Is Search your vision of computing’s future, but it isn’t nearly there yet? Want to be the one to make it happen?
We work on the cutting edge of computer science, where a petabyte of data is “small”, ten thousand machines is a “little cluster”, and one second is an “eternity”. Our tools include machine learning models and the world's largest distributed system. We are a high powered startup inside of Microsoft, working on technology and products that are critical to our company’s success and at the heart of the customer experience of the internet.

Hopefully you’ve had a chance to experience Microsoft’s new search engine Bing and seen how we're changing the game in Search. Bing is receiving amazing reviews and generating lots of great buzz. Bing has had a fantastic year so far. After the successful brand launch earlier this year, the team has been working hard, both on closing the gap with our competitors in key areas like relevance, as well as driving thought leadership with new paradigms for search and user experience. This is probably one of most exciting times to be on the team, and you have an opportunity to help shape its future.

We are looking for cream of the crop - motivated developers with excellent architecture, design, coding, debugging and problem solving skills and a track record of shipping high quality software. Qualified candidates should be able to work independently as well in a collaborative team setting to research innovative solutions to challenging business/technical problems.

Although we welcome candidates with experience in one of information retrieval, machine learning, data mining, building large-scale distributed systems or building high-performance systems, we do NOT require it.
Required skills:

BS in Computer Science or equivalent required. MS/PhD welcome.
Strong theory/algorithms background and exceptional problem solving and analytical skills.
Extensive software design and development skills/experience with C/C++/C#
Excellent communications skills, both verbal and written
Ability and willingness to work independently and in a team to research innovative solutions to challenging technical problems.

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1757193/175719317571932012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 776066-68151
Division: Services & Support


Solution Architect - Application Platform

Microsoft Public Sector Services is looking for an Application Platform Solution Architect who has a mix of advanced technology and strategic business acumen. This role requires both broad and deep technology and industry knowledge, and the ability to architect solutions by mapping customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology and business decision maker discussions is a must. Solution Architects have a passion for the customer which is demonstrated through their experience, knowledge of, and accomplishments in the industry, and their professionalism and striving for excellence in all aspects of the customer experience.

The Application Platform Solution Architect must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience across the Microsoft Application Platform, including the Development Platform and Tools, Web, Windows, and Office Development, .NET Framework, SQL Server, BizTalk Server, and Portal technologies. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced Public Sector domain knowledge is required.

Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- Advanced Public Sector domain knowledge, including security related standards and requirements
- Large enterprise deployment experience in complex heterogeneous environments

The Solution Architect helps customer account teams identify, pursue, and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Solution Architects must be effective in fostering executive level relationships. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).

The Solution Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management.

The successful candidate will have a BS/BA degree and/or 12 years of relevant work experience. Advanced technical selling and customer management skills are a requirement.

Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 50% as is demanded by the needs of our customers and our business. Position location is flexible, with Washington, DC being preferred. US Citizenship is required. Active Security Clearance preferred.
SS:PSS

]]>http://www.microsoft-careers.com/job/Application-Platform-Solution-Architect-776066-Job/1528561/152856115285612012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 779115-71135
Division: Services & Support


Microsoft Premier Field Engineering Incubation PDW Dedicated Support Engineer (SQL) Dedicated Support Engineers will be part of a team responsible for driving successful support services of the new parallel data warehouse product. This position will be in Premier Field Engineering Incubation Services whom in partnership with the PDW product team has developed a dedicated support model for PDW. As the Dedicated Support Engineer you are to ensure the highest level of the technical solutions offered and a clear understanding in regards to identifying the customers’ computing and solution needs., It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. Technical Services - Act as the primary technical support resource requiring high conversational level technical expertise across all Microsoft products and specialized skills in the PDW technology. Analyze and determine most effective method of problem resolution by utilizing applicable internal resources. Work closely with customers to understand their issues and perform root cause analysis

Support customers on database configuration activities for large scale PDW implementations Assist customers with resolving issues with data views and reports Troubleshoot database issues that arise Help customers establish processes to manage and maintain systems post-deployment Troubleshoot server hardware and configuration for optimal system performance Provide input to the development team on product enhancements The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed.

Goal: To provide high quality reactive and proactive dedicated technical support to strategic PDW customers. Technical Knowledge, qualifications and experience: 3 to 5 years of professional work experience using Microsoft SQL Server version 2005/2008 Development and/or maintenance of very large-scale database applications Experience performing database analysis Writing SQL queries, stored procedures and triggers Experience with SQL Server performance tuning and optimization Configuring systems for clustering and backup/restore processes Familiarity with Windows 2008 Server administration and Windows Active Directory Scripting experience with C#, .Net languages, or PowerShell background preferred Thorough understanding of client-server and 3 tier systems Experience with IIS is a plus Experience in data warehouse design and/or data modeling is a plus Familiar with Change Management Process (MOF, ITIL) a plus Participate in Early Assist for key products in order to maintain product knowledge and ensure delivery of high quality support to PDW customers Partner with TAM and the V-Team to effectively manage CritSits, including documented action plans and daily support to PDW customers and MS management Develop and deliver environment specific training to PDW customers to include assistance with delivery of supportability reviews and/or write technical articles for the knowledge base and white papers. 4 year technical degree or equivalent work experience, plus 3 years experience in technical support or MIS in an Enterprise environment

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Support-Engineer-SQL-Job/1606892/160689216068922012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Canada - Non Location Specific, CA
Job ID: 765025-63846
Division: Services & Support

PREMIER FIELD ENGINEER (PFE) - SQL

ROLE DESCRIPTION

The Premier Field Engineer (PFE) provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

TECHNICAL QUALIFICATIONS

The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.

REQUIRED SKILLS

Technical proficiency in SQL Server 2008/2005/2000.
Advanced performance tuning and troubleshooting skills.
Experience administrating SQL Server.
Knowledge of SQL Server best practices.
Deep understanding of TSQL querying, stored procedures, triggers, functions, transactions, locking, and blocking.
Understanding of SQL Server internals, including table and index structures, partitioning, SQLOS, DMVs, etc.
Experience working with SQL Server high availability and disaster recovery options including Clustering, Replication, Database Mirroring, and Log Shipping.

PREFERRED SKILLS

Experience with one or more SQL Server Business Intelligence features, SQL Server Reporting Services, SQL Server Analysis Services, and/or SQL Server Integration Services.
Service Broker experience.
Full-Text Search experience.
SAN management and troubleshooting experience.
Knowledge of competing database systems is a plus.
.NET Web and/or Windows application development experience.

RESPONSIBILITIES

Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.

PROFESSIONAL QUALIFICATIONS

Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French is considered an asset
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.
MCDBA or MCITP SQL Server certifications strongly preferred
MCSE or other Microsoft related certifications is a plus.

ADDITIONAL NOTES

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity

CA:SMSG


]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-PREMIER-FIELD-ENGINEER-%28PFE%29-SQL-Job/1447588/144758814475882012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Services & Consulting
Location: , , US
Job ID: 780130-71711
Division: Services & Support


Vexcel is a Microsoft subsidiary and systems integrator with a passion for people, technology, and business challenges. Our core markets are US public sector customers at the federal and state level, and in education and health care.

This role is to provide engineering support and development for the assigned customer's managed applicaiton.

Responsabilities:
- #1 Accountability - You will be responsible for maintaining a customer's custom application based on Microsoft technology.
- Approximately 75% of time on-site in the Chicago, IL metro.
- Customer interfacing with both technical and management teams

Required skillsets:
- #1 Requirement: 4 years of SharePoint (MOSS 2007 and SharePoint 2010, InfoPath, Excel Service, Development of WebParts and Workflow solutions)
- SQL Server 2008 experience, Powershell
- 4 years of .NET experience (NET 2.0, 3.0, 3.5 Framework, ASP.NET, XML, CSS, Web services, JavaScript, Visual Studio, Team Foundation Server)
- Debugging skills including ability to debug system-wide technical problems in customer environments
- Excellent oral and written communications skills
- Ability to support Enterprise portals and/or high traffic consumer websites
- Enterprise deployment experience in complex heterogeneous environments
- Knowledge of full application development life cycle and management
- Ability to performing technical troubleshooting in a wide range of different customer situations

Desired skillsets:
- 1 year of experience with 4 years of experience cloud development (BPOS-S, BPOS-D, Office365, Azure)
- 4 years of experience with Windows server operating systems

Education: A 4-year technical degree or equivalent work experience, plus 5 years experience in customer facing technical roles or consulting

VEXLC3
SS:PSS

]]>http://www.microsoft-careers.com/job/780130-Vexcel-Consultant-Job/1647471/164747116474712012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 762399-46867
Division: Services & Support


Microsoft Consulting Services is looking for a Consultant to engage with our enterprise customers with a responsibility for delivering messaging solutions using Microsoft Exchange to support a strategic set of Enterprise customers.

The ideal candidate should have at least 3-5 years of experience with Exchange solutions, with knowledge of other Microsoft technologies a plus. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and proficiency for advanced messaging architecture skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Expert level knowledge required in assisting customers in architecting, planning, testing and deploying Exchange and unified communications solutions including the following:

Messaging Solutions:
Exchange Server 2010 , Large scale server designs including High Availability using Clustering and Storage Area Networks (SAN)
Disaster Recovery planning/designs using replication techniques
Server consolidation including client to server network bandwidth planning
Client Access designs for various scenarios including: Outlook, Outlook Web App (OWA), Exchange Active Sync (EAS), POP/IMAP
Exchange Unified Messaging
Migrations/upgrade from previous versions of Microsoft Exchange Server (2007, 2003, 2000 and 5.5)
Migration from legacy mail systems including: Lotus Notes/Domino, Groupwise, SMTP POP/IMAP solutions and others

Unified Communication Solutions:
Office Communications Server
Large scale designs for IM & Presence
Web, Audio/Video Conferencing
Edge including PIC, Federation and Access Edge
OCS Enterprise Voice

General IT Infrastructure experience:
Dependent services such as Active Directory, Name Resolution (DNS), etc.
Multi-national customers
Industry Operational practices such as MOF and ITIL
PBX integration/interface
Extranet access including Web Publishing with ISA or similar devices
Journaling/Archiving
IT Project scoping and estimating
IT Project lead or project management

Additional candidate qualifications would be helpful such as:

Experience with Third Party solutions that integrate with Exchange/OCS for items such as Anti-Virus, Anti-SPAM, Archiving, and Compliancy, etc…
Design and deployment experience with Monitoring solutions such as Microsoft System Center Operations Manager


The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 7-10 years relevant work experience including expertise in enterprise architecture and distributed messaging system implementation.

This role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.

In this role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through
appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other
internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise
Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing
accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level
relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal
communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.

This position requires self motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders.

This is a customer facing role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required is estimated to be 75%.

This position is located in the East Region.
SS:ES

]]>http://www.microsoft-careers.com/job/Consultant-Job/1374262/137426213742622012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 775621-68150
Division: Services & Support


This position is located in the Washington, DC, and Quantico, VA.

Consultant - Windows Active Directory focus - US Enterprise Services.

This is an exciting opportunity to help define, build and grow a new high value service delivery capability. Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer solutions. To be credible he or she must have current and deep experience with operating and optimizing Microsoft
Windows Active Directory within complex Microsoft and heterogeneous infrastructures. The ideal candidate will also bring strong applied expertise in the following areas:
- Exchange 2010 Experience - Preferred
- ADAM, ADFS, ILM, MIIS, DNS, Trusts and GPOs
- Directory Services and Branch Office Deployments
- IT operations and optimization
- SQL Admin (100-200 Level)

Knowledge of and a passion for operations and the principles of Microsoft Operations Framework and ITIL is required.

The Consultant assists account teams to identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for inclusion in contracts and/or statements of work (SOW). In some cases Consultants may also assist in contract negotiations. Consultants maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will be expected to become proficient in the MOF and ITIL process frameworks in order to map customer business problems to reusable end-to-end process within 6 months of joining the team. Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, security management, disaster recovery, and the value of process in an enterprise environment is also required. In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environment is essential. This position requires self-motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders. This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in IT Infrastructure Design and Deployment.

The successful candidate must be a US citizen and hold a US Government Secret Security Clearance. The position may require travel to customer’s sites up to 25-50% of the time. The selected candidate must be able to start within 30 days of offer acceptance.

We are looking for experienced individuals anywhere in the USA to be a part of this exciting team.
SS:PSS

]]>http://www.microsoft-careers.com/job/Consultant-Windows-Active-Directory-775621-Job/1528503/152850315285032012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 776772-68383
Division: Services & Support

Senior Consultant - Management Technologies (SCOM/SCCM) focus - US Enterprise Services, US - Central -West Regions Location

CAN BE LOCATED anywhere within the US Central/ West Region

This is an exciting opportunity to help define, build and grow a new high value service delivery capability. Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects.

Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in
all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer
solutions. To be credible he or she must have current and deep experience with operating and optimizing Microsoft Systems
Management Server (SMS) or Systems Center Configuration Manager (SCCM) in large enterprise networked computing
environments. The ideal candidate will also bring deep expertise with the Microsoft Operations Manager (MOM) or SCOM
products for monitoring a Microsoft infrastructure.

Knowledge of and passion for operations and the principles of Microsoft Operations Framework and ITIL is required.
The Consultant assists account teams to identify, pursue and close strategic business development opportunities while
continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering
executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for
inclusion in contracts and/or statements of work (SOW). In some cases Consultants may also assist in contract negotiations.
Consultants maintain product group relationships and may act as subject matter experts assisting service line management
in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective
strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high
customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated
skill in both crisis management and expectation management.

The successful candidate will be expected to become proficient in the MOF and ITIL process frameworks in order to map
customer business problems to reusable end-to-end process within 6 months of joining the team.
Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value,
security management, disaster recovery, and the value of process in an enterprise environment is also required.
In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of
customer support. Establish effective working relationships with the Microsoft business groups by working through
appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other
internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise
Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing
accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level
relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal
communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environments.
This position requires self motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound,
efficient, and secure Infrastructure environment with senior IT and Business leaders.

This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in
both crisis management and expectation management.

Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our
customers and business. Travel required is estimated to be 75%.

We are looking for experienced individuals anywhere in the USA to be a part of this exciting team.

SS:ES
776772

]]>http://www.microsoft-careers.com/job/Senior-Consultant-SCCM-Job/1532281/153228115322812012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 773264-70465
Division: Services & Support


Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Location should be flexible, however we do not provide sponsorship or relocation.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Architect-Job/1573044/157304415730442012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: , , US
Job ID: 780420-71473
Division: Services & Support


The main responsibilities of a Business Analyst are to understand and document the business practices of various functional areas and act as a liaison between those functional areas and the technology teams responsible for developing and running IT solutions/applications. This individual will work very closely with the business units and IT, to assess current capabilities and understand how to design effective processes through the use of technology. This individual can be involved in all phases of application development, and will partner with technical architects, developers, testers and technical writers to make sure the applications meet desired business objective. The Business Analyst will play a significant role in successfully defining, designing, building, testing, accepting and implementing technology-based solutions/applications. Strong technical skills and the ability to report on and analyze results are required. Core Responsibilities include:

- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis for the purpose of providing a baseline set of approved requirements in writing for client approval.
- Document and validate quality-of-service-requirements that do not perform a specific function for the business requirements but are required to support functionality.
- Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Implement a bi-directional approach to traceability; and the traceability matrix should take into account any changes in scope during the life of the project.
- Successfully engage in multiple initiatives simultaneously leveraging time in both the beginning of engagements when requirements are defined, and the QA/Test phase when requirements are being proven out as complete.
- Drive and challenge business units on their assumptions of how they will successfully execute their plans when compared to the program success criteria. Escalate any differences when identified.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts and listen effectively
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Be the liaison between the business units, technology teams and support teams
- Be a key participant in testing activities
- Lead the business stakeholder analysis and communications sessions
Analysis and Solution Definition
Business Process Engineering:
- Quickly master new applications
- Understand current business processes and insight on how to improve them
- Assess current capabilities
- Drive requirements gathering, analysis and management, and in particular be able to resolve ambiguity, spot gaps, and ensure shared understanding of requirements
- Troubleshoot business processes
- Analyze and evaluate feature requests and coordinate prioritization of features list
- Envision the future state of the solution; based on client input
- Design effective processes and supporting features/functions through the use of technology (expertise in business process design and re-engineering techniques)
- Define, model, and interpret data within and between business activities
- Ability to develop standards, templates, and procedures to aid in the development of the required work products
- Quickly understand the business issues and data challenges of client's organization and industry.
- Identifies client organization's strengths and weaknesses and suggests areas of improvement.
- Works with client personnel to identify required changes and the potential impact on related requirements for final analysis of project cost impact.
- Communicates changes to program management team. Upon approval from program management team and customer, communicate to development team.
Communication
- Document and escalate business concerns in the project status reports via communications with the project manager and provide updates as experienced real-time
- Drive solution adoption via training, documentation and communications.
- Understand the impact of requirements change to a projects profitability and ability to quantify what new change will cost to the project to protect margin %.
- Communicate technology concepts effectively with technical proficient and non-technically proficient individuals.
- Communications management: developing and executing internal communications plans.
- Facilitate meetings to work effectively and collaborate; contribute structure and process interactions so business and technical groups are able to function and make quality decisions.
- Delivers informative, well-organized presentations.
- Understands how to communicate difficult/sensitive information tactfully.
- Excellent listening skills with the ability to interpret customer information and articulate information to internal/external teams.
Technical Understanding
- Possesses understanding in the areas of application programming, database and system design.
- Understands Internet, Intranet, Extranet and client/server architectures.
- Understands how legacy and web-based systems interface with each other.
- Participate in the requirements gathering for the GUI, Screen and Interface designs
- Understanding of Microsoft technology
- Experience in using enterprise-wide requirements definition and management systems and methodologies required.
- Testing management process experience
- Quality assurance test plan creation process experience
- Requirements management tools facilitation - (Requisite Pro, Caliber, Team Foundation Server)
- Visio cross-functional swim-lane diagram creation.
- System workflow diagram creation
- Requirements traceability matrix and reverse traceability matrix management
- Create reports utilizing various system reporting tools and report building software
- Experience using tools and techniques for documenting requirements, models, architectures, and designs
- Communicate effectively with developers
- Provide functional support to users
- Experience with web tools and SQL
- Demonstrate solution/application management skills (including developing specifications, status reporting, and issues escalation)
- Leverage waterfall and agile development and project management methodologies, as appropriate
- Define system interfaces
- Understand logical entity modeling techniques
- Develop reference documentation content including on-line help, user manuals and other reference materials
- Develop program specifications for all levels of complexity
- Identify and create unit and system test data that is meaningful and challenges the accuracy and quality of programs
- Assist with functional, integration and user acceptance testing

Problem Solving
- Identifies critical issues with ease and communicates to the appropriate channel for quick resolution to avoid client and project frustration.
- Exhibits confidence and an extensive knowledge of emerging industry practices Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
- Excellent conceptual, analytical and problem solving skills
Client Management
- Develops relationships with client personnel that foster client trust
- Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Manages client expectations effectively.
- Experience with working with top rated accounting, consulting, audit and/or financial organizations.
- Customer facing consulting experience.
- Effective customer service skills.
Teamwork
- Manage teams that do not have direct reporting relationships (indirect management)
- Facilitates effective team interaction and collaboration
- Acknowledges and appreciates each team member's contributions.
Attributes:
- Must possess a positive attitude and be a high energy self-starter
- Ability to take initiative and work independently
- Must possess creative and innovative problem solving skills
- Enjoy learning and seeking new knowledge
- Have a customer focus
- Be flexible and open to change
- Demonstrated relationship building skills with internal and external clients
- Team player
- Prioritize work with minimal assistance
- Ability to multi-task, juggles conflicting priorities, and manage time effectively and consistently
- Consistently demonstrate an organized and disciplined approach to your work
- Anticipate problems and resolve them early

SS:ES
780420

]]>http://www.microsoft-careers.com/job/Consultant-Business-Analyst-Job/1642917/164291716429172012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Pakistan - Non Location Specific, PK
Job ID: 782083-73744
Division: (Not Division Specific)


Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement

The Service Delivery Manager (SDM) provides support delivery management of Premier issues and services designed to improve customer IT operational health in assigned account(s)
The SDM:
- Is the trusted advisor to the account’s Customer Support Manager (CSM) and the Microsoft owner of the customers IT operational health
- Manages support delivery on reactive incidents provided by Microsoft CSS
- Knowledgeable on a wide range of Microsoft technology with industry recognized IT Operations certification
- Maintains Support Delivery Plans that capture situation and analysis for IT Health improvement - also used by sales opportunities and renewal
- Manages the delivery and follow-up of proactive support designed to reduce reactive support cases and costs

The value the SDM brings to the customer is successful operation, and hence realization of value, of Microsoft products. The value the SDM brings to Microsoft is increased customer satisfaction, reduced support costs, and awareness needed around product improvements.

The Service Delivery Manager is the only long term, relationship based, customer facing support role.

Qualifications
3-5 years related experience.
BA/BS degree in Computer Science, Engineering.
Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Boundary Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise , Value Selling.
Training and certification in ITIL Foundation Certificate - required.

]]>http://www.microsoft-careers.com/job/SDM-Pakistan-Job/1708714/170871417087142012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPakistan - Non Location Specific, PKJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 758154-43700
Division: Services & Support

This Job is eligible for the following work arrangements :Flex Time
Design, Vision and Scope, Strategy and Technical Documents
Candidates must have an understanding of customer and partner business and IT environment, and have demonstrated skills designing and developing technology in area(s) of specialization to solve business problems.
Participates in the delivery of complex solution as technical individual contributor or as a team member under coaching/guidance of senior team members.
Strong knowledge of the Software Development Life Cycle methodology
Ability to understand and analyze issues and uses judgment to make decisions.
Strong problem solving & troubleshooting skills
Strong communication skills
Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
Ability to read, interpret and/or develop Technical specifications, diagrams and database schema
Validate code on customer’s system and educate customer’s team on applying the code.
Work with Leads to map solution and technical information to customer’s context.
Work with Leads on areas of local prototype, or proof of concept, to test solution.
Write or modify programming code to suit customer’s needs.
Unit test to assure meets requirements, including integration test as needed.
Responsible for self-development according to professional development plan
Other
Reports to Engagement Manager
Consultants are expected to have deep technical expertise in one or more of the following areas:

Areas of Expertise
.NET Tools and Technologies - experience of leveraging the same and designing, implementing and deploying Line of Business Applications.
Databases: Database skills for SQL Server Development and/or SQL Reporting services

Educational Qualification:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
Highly proficient & solid Customer facing Project experience involving solution design, project envisioning, planning, development and deployment in one of the areas mentioned in Section II
Must have a proven record of delivering technical solutions
At least 10-16 years of related technology experience
Having a MCSD/MCSE//MCAD/PMP certification is a plus.

]]>http://www.microsoft-careers.com/job/Hyderabad-Senior-Consultant-Job/1313181/131318113131812012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Sales
Location: Schiphol, NL
Job ID: 780807-71410
Division: Sales


Microsoft
Microsoft is market leader in software, services and internet technology for both consumers and organizations. It is Microsoft’s Mission ‘to enable people and businesses throughout the world to realize their full potential’. Microsoft Nederland (700 employees) is a progressive organization and strives for a good balance between men and women.

Microsoft is in a transition phase. The PC remains an important device, and consumers adopt different device categories—smart phones, tablets, e-readers, gaming consoles, and more—to connect via the cloud to the people and content they care about. New partnerships and distribution models have multiplied to support these innovations; as the world continues to evolve, we must keep adapting and improve how we execute in these areas.

We’re facing new and formidable competitors. It’s never been more important for us to demonstrate the power and value that our technologies—on the PC, in the cloud, and on any device—bring to individuals and businesses around the world. We need a to simplify our story across all products, services and channels, and deliver it in a way that the marketplace and our partners can clearly embrace.

As a result of these developments Microsoft Netherlands recently centralize their commercial and consumer marketing and created a new Business Unit focused on our consumer proposition via our Channels, the Consumer Channels Group.

Retail Sales & Marketing (RSM)
Within the CCG organization Retail Sales & Marketing is responsible for bringing our products to our retail channels. This includes our XBOX consoles and subsequent games but also our software (Windows, Office, Office for the Mac) and Windows Phone product.
The team consist of approx. 20 permanent staff and 15 vendors. The department has a sales team bringing our products to our diverse retail partners including but not limited to Mediamarkt, Bart Smit, Intertoys, and several distributors. Furthermore it has Category management functions for Windows, XBOX, Office, Hardware and Office for the Mac. Finally there are a number of Channel Marketing resources.

Retail Sales & Marketing Lead
The Retail Sales & Marketing Lead is overall responsible for the retail business in the Netherlands. This position reports to the CCG Lead and is part of the CCG Leadership team. Next to this the RSM Lead has a ‘dotted’ reporting line into our RSM / CCG Western European organization. The RSM Lead plays a crucial role in integrating the RSM department into the wider CCG and Microsoft Nederland organization.

The measures of success are taken up in the following cycle:
Plan:
- Develop country sales & marketing plans for each of our Business Groups(Windows, Office, XBOX, Phone etc)
- Develop effective planning across our core World WIde & country/regional /global accounts moving to drive account P&Ls and approach their value chain in a more holistic way
Execute:
- Meet Volume, Share & Profit targets
- Successful execution of Sales and Marketing plans and Service Level Agreements for the Business Groups
- Ensure forecast accuracy, transparency of performance against targets and accountability
Manage:
- Manage partner relationship and drive partner satisfaction
- Develop People plans & implement talent programs
- Develop growth plans & stretch assignments for team
- Attract & retain great talent
- Lead and change the consumer oriented CCG organization together with the Leadershipteam
Monitor:
- Deliver consistent scorecards across all business and country/region
- Manage the organization’s rhythm of the business to provide visibility for each of our BG partners during QBR & MYR

Key Required Competencies
- P&L Management
- Relationship Management
- FMCG and/or Retail background required, consumer electronics is a pre.
- Marketing background welcome but strong network and sales drive & network required
- Executive Maturity, Customer Commitment & Foresight, Create Business Value
- Ability to focus on detail as well as overseeing the bigger picture and proposition

]]>http://www.microsoft-careers.com/job/Schiphol-Retail-Sales-&-Marketing-Lead-Job/1642919/164291916429192012-06-15MicrosoftSalesfull-timeUSDstarting0BSSchiphol, NLJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 790138-77781
Division: Marketing


Sr. Marketing Manager, Executive Engagement

Responsibilities include:

Lead strategic US enterprise executive programs and initiatives targeting over 1500 accounts and key customers.
US Lead and subject matter expert for developing and delivering enterprise messaging and content. Responsible for creating executive customer conversation material and strategic initiative to land communication and readiness in US subsidiary to field sellers, marketers and partner community.
Business owner of US Enterprise Summit programs building appropriate and relevant business content for senior executives including C- level executives and creating an executive level environment in which content gets experienced.
Design and execution of bi-annual CIO summits and CSO summits with focus on creating overall executive experience including relevant content.
Lead of Executive Exchange Program portfolio which delivers 12 executive relationship event connection programs annually.
Responsible for 3M budget.
Build and maintain community of relationships and cross group collaboration with broad network of resources to implement world class executive engagement relationship strategy for US Subsidiary.

Requires:
10 years in high tech industry.
2 years of proven executive engagement marketing including creating content for executive level audience.
5 years of experience in marketing and digital marketing and/or business analysis, including: audience marketing, and market research.
Strong communication skills, with great writing and with the ability to explain complex situations in clear terms to management and large groups.
Strong collaboration skills, deals well with ambiguity, leads and participates in several v-teams, strong ability for influencing without authority.
Experience working with events a plus! MKG:BMO

]]>http://www.microsoft-careers.com/job/Bellevue-Sr_-Mktg-Mgr-Exec-Engagement-Job-WA-98004/1795714/179571417957142012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 790322-78312
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Bing Travel is on a mission to make Bing the first place you visit for your travel decisions. The seed of this team was the Farecast acquisition. Farecast / Bing Travel is an award-winning travel site known for its cutting edge airfare prediction engine and consumer analytic tools. We work on end to end Bing stack to improve our handling of travel queries - ingesting the right data, query understanding, building engaging UI, platform components for middle tier logic & so on. Bing Travel is built on a scalable web architecture that handles millions of queries a day. The team has extensive data mining algorithms on huge amount of data for building differentiating travel features. On this team you get the opportunity to work on end to end Bing architecture as well as focus on interesting travel related scenarios on web & mobile. We use a mix of Microsoft technologies and Java/OpenSource technologies that were used in Farecast. Our goal is to bring the best of both worlds together in architecture & engineering tools/processes. You can view the current product on as well as several features integrated right into the Bing search results page when you search for travel entities/tasks.
We have a fantastic product and great market momentum. Our goal is to provide the most relevant and engaging answers to all travel queries across multiple canvasses (Bing search results page, mobile, vertical metasearch, Facebook). Some examples of what the team has built -
Auto Suggest on SERP :
Compare Destinations :
Bing Places & Destination pages :
Flights :
Hotels :
Deals :
Destinations : http://www.bing.com/travel/places?g=travel_destinations#toc=0




There are many big challenges still on the horizon at Bing Travel. You can make a difference and own significant pieces of the growth of our vertical search technology. Bring your passion for building cutting-edge, interactive, consumer websites to our team and realize your full career potential. This is where the future of computing is!
Requirements include:
3+ years track record of shipping software;
Solid CS fundamentals and expertise in C++, C#, and/or Java
Experience with internet-grade server software development, web or mobile UX development, and/or experience in data mining and modeling.
Developers with experience in front end technologies (asp.net, mvc, AJAX…) would be a strong plus.
Experience in any of the following areas would be a strong plus - core search, building scalable platform components that can support 10s of millions of users a day, machine learning and statistical algorithms or other core search technologies, creating great user experience, data mining.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:BING
BINGTC
XBINGX:TACO*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Bing%2C-790322-Job-WA-98004/1807014/180701418070142012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Customer Service & Support
Location: , , US
Job ID: 784570-74154
Division: Services & Support

This Job is eligible for the following work arrangements :TeleWork
Microsoft
Unified Communications Enterprise Support
Support Escalation Engineer
Hiring Location: Las Colinas, TX; Charlotte, NC: Redmond, WA
Are you ready for the Next Generation? Be on the cutting edge of Microsoft technologies by joining our Enterprise Unified Communications Support team! Learn the nuts and bolts of our revolutionary new enterprise communications and collaboration product - Microsoft Lync and Exchange Unified Messaging Services. Imagine having the resources to influence tomorrow’s reality today, and having fun while you do it. That’s Microsoft. Right now, we’re looking for people who think big and dream big - people a lot like you. If you’re ready to discover just how far your talents can take you, read on…

The Opportunity
Work in a team environment at one of our US global escalation sites to enable Lync engineers and architects to maximize the usefulness or our products, including Office Communications Server, managing PBX systems, Call Center systems, VoIP solutions, and Unified Messaging on Microsoft Exchange. Our product support teams are structured by product category, so that every customer has access to highly focused assistance and expertise. Support Escalation Engineers may also be required to support the Cloud offering equivalents of Lync and UM and work with several peer support groups as well as the backend operations team to assist in resolving customer issues.
Those who work in the Unified Communications organization are passionate about technology and helping others. They must be highly observant and skilled in detection in order to resolve issues. This requires empathy, outstanding logic skills, the ability to think differently than the crowd, and a genuine desire to help people do their best. Successful candidates should also be able to manage a diverse number of work items from different customers and be able to prioritize and multitask effectively throughout the working day. Some on-call and weekend or late night shift responsibilities may be required on occasion.
Product support offers many opportunities for specialization and advancement, and support engineers receive world-class training in order to stay on top of emerging technologies. Team members have the freedom to pursue the types of products that interest them most or pursue training in new products at any time to expand their skills and advance their careers.

Responsibilities:
Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills.
Ø Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely.
Ø Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product lines.
Ø Acquire & coordinate resources from other groups as needed to resolve customer issues.
Ø Represent Microsoft professionally in occasional customer facing on-site engagements.
Ø Act as technical lead, mentor, and role model on a team of engineers; provide direction to others, review solutions and articles, etc. Mentor new Support Engineers.
Ø Develop and deliver technical training to other engineers.
Ø Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas.
Ø Report software bugs and customer suggestions.
Ø Write complex technical articles and sample programs for knowledge base.
Ø Assist with selection of new team members.
Ø May act as technical focal point in cooperative relationships with other companies.

Qualifications:

Required:
Ø Working knowledge of the integration of LYNC Server, Office Communications Server (OCS), and Exchange Unified Messaging (UM) into existing PBX/Gateway integration. Examples of PBX/Gateways listed at ).
Ø Understanding of Enterprise Voice and PBX integration. Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to VoIP and Unified Communications.
Ø Strong Network and VoIP experience with Routing & Switching Protocols, TCP/IP, QoS, SIP, VLANs, and WAN protocols and technologies.
Ø Hands on experience in VoIP Unified Communications such as Cisco Call Manager, Siemens OpenScape, IBM Sametime and Microsoft OCS
Ø Good Work Experience and understanding of various Codecs (G.711, G.723, G.729 etc) and VoIP technology in general.
Ø Strong knowledge of VoIP gateways like Routers, Gateways, and IP PBXs.
Ø Monitoring and troubleshooting experience of VoIP networks
Ø Knowledge of VoIP Soft switches, Media gateways, Media gateway controllers Session border controllers.
Ø Initiative to develop expertise on new technologies beyond classroom training provided.
Ø Candidates with strong and lengthy experience in a networking support environment (preferably Windows Server but not limited to) for 3 years or more will be consider even when the above qualifications may not all be present.

Recommended:
Ø Worked for a Gateway/PBX Vendor, VoIP Provider, ISP, or hosting company preferred.#
Ø Strong knowledge of LINUX, VoIP, Scripting, PSTN converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video web conferencing, network monitoring, diagnosis, private line and multi-site MPLS connections.
Ø The ideal candidate will have a four year degree in C.S. or E.E. and a minimum of three years product support experience or the equivalent in work experience.
Ø Prior knowledge of the products to be supported, and other networking products and/or networking operating systems, is required. Candidates must also have strong customer service, accurate and logical problem solving, communication skills, and the ability to work in a team environment. Programming and debugging skills are a plus but not required. The ability to read and analyze network traces is ideal. Full Microsoft certifications for the products we support is required within one year of employment.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS
SS:CTS

]]>http://www.microsoft-careers.com/job/Support-Escalation-Engineer-Job/1722537/172253717225372012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 780194-74490
Division: Services & Support

Support Escalation Engineer (FOPE / Forefront Protection (On Premise) )
Location: TX or WA

We are looking for a highly motivated and enthusiastic Support Escalation Engineer to join the North American (US/Canada) CSS (Customer Service & Support) ECS Security Team in order to support a variety of different versions of Forefront Protection for Exchange/Sharepoint/OCS as well as our Forefront Online Protection Escalation efforts (FOPE). In a nutshell, the Support Escalation Engineer (SEE) will be responsible for managing support incidents from Customers and Partners across NA providing them with native, remote (phone, electronic), and sometimes on-site, technical support and expertise while working as part of a virtual team across NA and collaborating with other peers around the world.

When a Customer concern requires a deeper technical skill to resolve, the SEE will take ownership of an escalated case and verbal communication with the customer in order to validate the information and have a full understanding of the issue by asking the right questions and gathering the necessary information (Scope). Access to MS knowledge and product databases, information exchange with peers, lab testing, and other research activities will occur next to determine a possible solution or the best course of action to solve the issue in the quickest and most effective way for the customer and his business. From the moment the SEE takes ownership of an incident and until it is solved (or escalated to an Escalation Engineer or the Product Group) the SEE will drive all customer communication and keep the customer informed at all times, having always the Customer Satisfaction as the main goal. Once the issue is resolved and closed the SEE might create relevant knowledge to make the problem and its resolution available to other customers.

Team / Department Mission:
To provide proactive and reactive technical support to Microsoft customers in the most professional and efficient way by having always the Customer Satisfaction and Experience as number one priority and around everything we do.

Key Accountabilities:

Customer Satisfaction and Experience (CPE)
Provide satisfactory solutions to Microsoft customers, which will involve solving complex technical issues on critical business systems and managing difficult and sensitive situations with customers.
Solve technical issues in the quickest, most professional and effective way for our customers.
Availability to participate in a 24x7 On Call Rotational Efforts to provide coverage for customers.

Operational Excellence:
Understand and follow the CSS policies and processes in place (case management, etc.)
Take an active role in challenging and suggesting enhancements on existing processes, tools and workflows, always with a constructive mindset and being part of the solution.
Collaboration
o Active participation in newsgroups, blogs, and other community initiatives.
o Preparation and delivery of pro-active support services (brownbags, workshops, expert roundtables, training courses, etc.)
o Assist with special projects internally (i.e. process improvement) or in conjunction with other MS departments (Premier, Microsoft Consulting Services, Pre-Sales, etc.)

Personal and Team Readiness:
Work with Team Manager or Technical Lead to identify gaps in knowledge, and formulate a training plan to fill those gaps.
Actively share knowledge through content and collaboration opportunities with peers and teams.
Take the initiative to improve knowledge on existing products and technologies as well as learning new products.

Knowledge, Skills and Experience:

Desirable Technical Knowledge and background:
Prior knowledge of Exchange
Windows Server Architecture / Networking
Active Directory
COM/DCOM
Office Communications Server / Lync Server
MOSS and WSS (Sharepoint)
Cluster and Network Load Balance
Security-related Knowledge (Security Model, Virus, Spam technologies, etc.)
Other valuable Technical Knowledge:
Antigen and/or Forefront Protection awareness (for Exchange, OCS or SharePoint)
Exchange Online, O365, BPOS, Forefront Online Protection for Exchange (FOPE)


Personal and Functional Skills:
Positive attitude and energy.
Enthusiasm and passion for a Support role and Microsoft products and technologies.
Analytical problem solving skills with experience in solving complex technical problems.
Desire to go grow and progress technically towards Escalation roles.
Strong teamwork and self-drive capabilities.
Demonstrated outstanding Customer Service skills.
Excellent written and verbal communication skills.
Solid foundation and background in Microsoft products and technologies.

Languages:
Fluency in English


Degree, Qualifications and Experience:
Degree in Computer Science preferred or, alternatively, in a technical discipline.
Experience in a Customer Service or Technical Support environment is advantageous but not required.
Desirable: CISSP, MCITP, MCSE, MCTS or other Microsoft certification(s) in some of the technologies mentioned above.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/b/peoplefirst.

SS:CS
SS:CTS

]]>http://www.microsoft-careers.com/job/Support-Escalation-Engineer-Job/1733884/173388417338842012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Sales
Location: , , US
Job ID: 786009-74857
Division: Sales


The Americas Enterprise Services group is one of the fastest growing divisions at Microsoft and has an exciting leadership opportunity for a Services Solutions Sales Professional (SSSP) to lead sales pursuits of our key solution offerings. This position will be heavily focused on working with a team of Services Sales Executives to pursue, develop and close consulting services business, predominantly focused on our Collaboration and Voice solutions. The position specifically requires the candidate to have experience pursuing large complex services projects within the commercial enterprise customer segment.

Given the focus of this position, the candidate must have experience having worked as an “overlay” seller in complex matrix-style selling environment where the Services Executive has the overall responsibility for the customer relationship and the responsibility of prospecting. Once prospected and/or qualified, the SSSP then leads the large pursuit as the primary seller, focusing on deal strategy and win theme, proposal structure, and assembling the winning team for the pursuit. The SSSP must work well with the Services Executive that coordinates with the end customer but still have the experience and ability to drive deals independently if required. The SSSP allows the Services Executive to scale to cover a broader set of opportunities and smaller pursuits.

The Collaboration/Voice SSSP is responsible for positioning, crafting and selling specific Collaboration and/or Voice Services solutions and/or offerings into targeted Microsoft customer accounts. They add value to Microsoft by concentrating on large or complex Collaboration or Voice opportunities. With the emphasis on increasing Microsoft’s importance within these accounts, the Collaboration/Voice SSSP will focus on solutions in the clients' largest and most important Customer Care areas thereby increasing our share and the penetration of our Collaboration/Voice and Call Center solutions.

Key responsibilities of the Collaboration/Voice SSSP are:

- Responsible for landing large Collaboration/Voice contracts to help accelerate services revenue.
- Responsible for landing the multi-million dollar opportunities of high complexity.
- Responsible for landing Solutions to the field sellers.
- Own the sales and strategy of Collaboration/Voice solutions for the East Region Services Organization

Day-to-Day:

- Work with existing SE’s and STU resources to identify opportunities
- Meet with “C” level customers in the enterprise commercial segment.
- Influence relevant enterprise sales and marketing initiatives and lead Services-specific marketing initiatives;
- Deliver offering and sales/marketing feedback to US Services HQ.

Qualifications:

- University or bachelors’ degree or equivalent is preferred
- 15 years of experience (or higher) in sales or professional services
- Proven experience in Complex solution sales
- A minimum of 5 years solution sales experience in either the collaboration (Sharepoint) or Voice solutions area. Candidates should possess an excellent understanding of the unified communications and collaboration marketplace along with the offerings of the key competitors. Candidates with demonstrated expertise in major Voice, Data & Video technologies are also encouraged to apply. The ideal candidate will have a solid understanding of many/most of these focus areas: Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA).
- Strong, proven track record of consistently meeting or exceeding sales targets by using a consultative/solution selling approach and focused on solving Enterprise customer problems with Line of Business solution

Sales:ESS
786009

]]>http://www.microsoft-careers.com/job/Solutions-Sales-Professional-Job/1738211/173821117382112012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 786273-74956
Division: Services & Support


Location: EMEA locations*
Microsoft Enterprise Services is seeking an experienced CRM technical consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM Implementation life Cycle
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Being able to translate and apply Fit&Gap analysis into appropriate implementation
- Be comfortable in programming preferably .NET
- Be comfortable with basic concepts of CRM implementation ie. Configuration, Customization, Workflow, Integration and etc.)
- Deep know-how of Integration technologies ie. REST, SOAP and etc.
- Have a sound technical understanding of CRM Dynamics including:
- Reporting
- Data Import and Migration
- Client / Server Side Programming
- Plug-Ins
- Processes
- Customization and Extension

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 4+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.
* Several location sare available for this role however some locations may be preferred depending on customers assignments. Please note we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Dynamics-CRM-Tech-Consultant-Job/1742525/174252517425252012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 775091-67156
Division: Online Services Division

Title: Software Development Engineer
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。

As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.
We are looking for motivated and talented individuals at various career stages of their careers including Software Development Engineer I, Software Development Engineer II, and Software Development Lead. We build variant mobile search products for launching Windows Phone on Nokia smart phone in China market.

Roles & Responsibilities
Work at the mobile search product we build.
This is where the fun begins for code gurus like you. As a hands-on Software Development Engineer I, you'll make decisions about design and feature implementation, using your mastery of technical tools to make a product vision a reality. If you like to write code and design efficient data structures and algorithms to develop next-generation mobile search applications, this is the position for you. As an SDE, you'll bring products to life by working with Program Managers to ensure strong design and Software Development Engineers in Test to ensure quality through testing. Ultimately for the SDE, it's your code that turns concepts into new technologies and services

Requirements:

Pursuing a BS/MS or PhD degree in Engineering, Computer Science or related field
1-2 years of experience programming in C/C++/C#, Java and/or other computer programming languages preferred
Ability to derive creative and innovative solutions by thinking "outside the box"
Expertise in feature definition, design, and feasibility
Demonstrated skill in estimating development time

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1514216/151421615142162012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Sales
Location: Cologne, DE
Job ID: 777337-68783
Division: Sales

Standorte: München, Bad Homburg, Köln

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen aller Branchen (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE





]]>http://www.microsoft-careers.com/job/Cologne-Service-Executive-%28mw%29-Job/1542709/154270915427092012-06-15MicrosoftSalesfull-timeUSDstarting0BSCologne, DEJob Category: Customer Service & Support
Location: Bad Homburg, DE
Job ID: 777367-68830
Division: Services & Support

Standorte: Bad Homburg, Hamburg, München, Köln, Berlin, Böblingen

Ihre Aufgaben:

Fachliche Kompetenz, Einsatzfreude und eine einnehmende Persönlichkeit sind die Schlüssel zum Erfolg in dieser Position. Denn als Premier Field Engineer stellen Sie sich in den Dienst unserer wichtigsten und größten Kunden in Deutschland: indem Sie an deren Standorten vor Ort den bestmöglichen Support sicherstellen. Dabei nutzen Sie Ihre Arbeit rund um den Einsatz des MS SQL Servers und weiterer Microsoft Produkte, um Ihre Ansprechpartner durch hochqualitativen Service in Staunen zu versetzen und ein unzerstörbares Band des Vertrauens zwischen Kunde und unserem Team im Customer Service und Support (CSS) zu knüpfen. Erst wenn Ihr Kunde weiß, dass es auf dem Markt keinen vergleichbaren Vorort-Support gibt, ist Ihre Arbeit getan. Egal, ob Sie langfristig bei einem Kunden agieren, um die reibungslose und optimierte Nutzung dieses Microsoft Produkts zu sichern, oder einen Ad-hoc-Auftrag im Störungsfall erledigen. Als unser Support-Spezialist handeln Sie sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung neuer Services) als auch reaktiv (bei auftretenden Störungen). In jedem Fall sorgen Sie dafür, dass die Anzahl der Störungen während Ihres Aufenthalts vor Ort gegen Null geht. Kurzum: Sie garantieren volle Kundenzufriedenheit und setzen durch überdurchschnittliches Engagement und starke Serviceorientierung alles daran, die Erwartungen an unseren Onsite-Support noch zu übertreffen. Selbstverständlich halten Sie hierfür Ihr Wissen über die aktuellen Produkte und Konfigurationen der Kunden immer auf dem neuesten Stand und binden alle verfügbaren Microsoft Teams ein, um auftretende Probleme schneller und effektiver zu lösen. Last, but not least unterstützen Sie die Microsoft Account Teams bei Deployment-Projekten - bei Bedarf auch mal außerhalb der üblichen Arbeitszeiten.

Ihre Qualifikationen:

- Mindestens vier Jahre Erfahrung im Firmenkundensupport rund um den Microsoft SQL Server Version 2005/ 2008
- ITIL/Servicemanagementerfahrung
- Fundierte Kenntnisse mit SQL Administration und Hochverfügbarkeit
- Know-how im Bereich SQL Server Tools (Management Studio, Profiler, Configuration Manager, Surface area configuration)
- Erfahrungen in T-SQL Programmierung sowie MS Visual Studio Database Edition
- Fundierte Einblicke in die IT-Umgebungen von Unternehmen und deren Geschäftsanforderungen
- Routine im direkten Kundenkontakt
- Präsentationssicherheit
- Sehr gutes Englisch

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:DE
EUR:MSDE:SMSG:EN


]]>http://www.microsoft-careers.com/job/Bad-Homburg-Developer-_NET-%28mw%29-Job/1544113/154411315441132012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBad Homburg, DEJob Category: Services & Consulting
Location: Bucharest, RO
Job ID: 779001-70072
Division: Services & Support


Global Partner Services is an experienced team of Microsoft specialists, delivering unique services and solutions for Partners as part of the Microsoft Partner Program. If you want to be part of a team helping out our Partners to be more efficient and extend their knowledge in the partner ecosystem then we are looking for you! Part of Microsoft Global Support Operations the center is located in Bucharest and is staffed by highly skilled technical specialists.
Location - Bucharest
Start date - ASAP


Partner Technical Consultant - Global Partner Services Division

Our new colleague’s primary function is to help within the Microsoft Partner Network Silver and Gold competency partners in learning new solutions faster and with his/her technical advice in successful selling as well as an advisor to support deployment and development projects. His/her work covers partners in Germany, the German speaking area of Switzerland and Austria. With his/her wide range of technological knowledge and the technical readiness level he/she helps technical and marketing team members of our partners to be ready to the latest Microsoft solutions. Primary focus: Exchange, SharePoint or Dynamics NAV/AX. The Partner Technical Consultant is part of an international consultant team and reports to the German team manager.

Responsibilities:

Presenting technical options, solutions (mainly in Windows Intune or Lync, Exchange, Office 365, SharePoint or Dynamics NAV/AX) and services (cloud computing) for Microsoft Silver and Gold Competency Partners in in Germany, the German speaking area of Switzerland and Austria;
Delivering webinars in German languages;
Proactively participating in development of solutions which meet most of the clients' needs and showing demos to partners in case it is needed; helping partners for successful sales and implementation projects.
With his/her professional attitude providing our partners the highest level of professional support and partner satisfaction;
Continuously contacting the partners, only over the phone and by e-mail, or by using Live Meeting technology.

Requirements:

Graduations on informatics
2+ years system engineer and/or advisory experience;
Practice in technical advice, deployment projects, and experience in presenting of solutions;
deep technical knowledge of Windows Intune or Lync, Exchange, Office 365, SharePoint or Dynamics NAV/AX -based solutions;
excellent German and English language skills which are required for daily use;
commitment to Microsoft technologies and products;
customer orientation and advanced problem-solving skills;

Those who have Microsoft certifications, or have knowledge of other manufacturers’ similar products have an advantage during the selection phase.

What we provide:

Professional development opportunity;
Knowledge and usage of top technologies on a daily basis;
inspiring international team and management;
custom career planning;
competitive benefit package.

If you are interested in this position and happy to be part of Microsoft's success in small and medium enterprises, please upload your CV in English to our e-recruitment system.
Incoming resumes are subject of pre-filtering, and only those candidates will be included in the selection process, whose professional material complies with the requirements.

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!
Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events
EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Bucharest-Partner-Technical-Consultant-Job/1565973/156597315659732012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBucharest, ROJob Category: Services & Consulting
Location: Cyberport, HK
Job ID: 779676-70624
Division: Services & Support


The Appliance COE (as part of the WW Consulting Services Business) has responsibility for developing highly skilled global teams that can assist the field and product groups in the early wins and adoption/implementation of Microsoft growth technologies in the enterprise space. The COE will play a critical role in helping to accelerate early adoption of appliances and services solutions globally by leveraging a centrally managed, highly skilled and agile pool of global resources with deep subject matter expertise.
Microsoft Services is looking for Architect(s) who will collaborate with MCS, EPG in local practices and partners as well as the PG in order to deliver solutions to customers - allowing them to maximize their investment in Microsoft technology. The Architect(s) will use his/her broad and deep knowledge of technology and IT operations to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. The Architect(s) will deliver high quality engagements around Microsoft's solution areas, technologies and products into diverse client environments leveraging available IP and following defined delivery methodologies and service offerings.
The ideal candidate will have experience in the following areas:
- Strong consulting background and in depth, hands on experience with Microsoft SQL Server
Must have knowledge relating to the Microsoft appliance strategy and integration points with the rest of the software stack.
- A consulting approach to requirements gathering, design and development of an integrated solution using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the designed/developed solution
- Delivery and operational support around core Microsoft Infrastructure components
- Credibility with senior level customer resources representing the traditional and emerging enterprise datacenter infrastructure trends. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical resources - advancing adoption as a result
- Provide recommendations to customers for best practice consolidation approaches, architecture, and methodologies
- Develop and execute strategy and project plan for migration of customer data to appliances via consolidation
- Lead technical discussions on Consolidation appliance technology (hardware, software, database, storage) in pre and post sales implementation discussions and meetings.
- Serve as a technical resource at industry conferences and other marketing events.
- Understand competitive products such as Oracle Exadata, and offerings from IBM and VMware, etc.
- Contribute to the development and enhancement of consolidation methods, techniques, processes and practices.
Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the database consolidation technologies and other components that make up the core product family. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Key deliverables and associated activities include working with the field & partner resources as an overlay include but are not limited to:
Design, Vision and Scope, Strategy and Technical Documents
Define requirements with engagement and project managers
Understand customer environment and gather business requirements
Research product and technical aspects, and best practices
Map product solution and technical information to customer’s context
Conduct informal risk analysis
Develop architectural/functional design document based on existing examples or new requirements
On-Going Advice (Knowledge Transfer) to the Customer and Partners
Study books, magazines, internet content, internal and external sources to build knowledge base and gather best practices on technology, products, business processes, and the industry

Specific Technical Requirements. Must have experience with the following:
- Microsoft System Center
- Microsoft Operations Framework and ITIL processes.
- Microsoft System Center Virtual Machine Management.
- Hyper-V and Windows Server knowledge, Architectural and hands on technical.
- Deep technical knowledge of Microsoft SQL Server product line and Enterprise IT experience.
- Opalis, MAP toolkit, VMware knowledge considered a positive.
- Database Consolidation with SQL Server. Must have delivered projects in this technical domain.
o Aware of business benefits.
o Risks, Security, performance, infrastructure resource contention considerations

Specific Consulting Skills
- Excellent written skills and ability to construct formal documents for both internal and external consumption.
- Knowledge and use of MSF as a delivery methodology.
- Interpersonal skills to work in environments & countries with different cultures to ones own.
- Ability to work with customers, partners and other Microsoft teams to resolve issues.
- Customer quality focused, self motivated, and a can do attitude.

]]>http://www.microsoft-careers.com/job/Cyberport-ARCHITECT-PDW-Job/1597023/159702315970232012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCyberport, HKJob Category: Sales
Location: Boeblingen, DE
Job ID: 780083-70927
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg

Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Boeblingen-Application-Sales-Manager-%28mw%29-Job/1600686/160068616006862012-06-15MicrosoftSalesfull-timeUSDstarting0BSBoeblingen, DEJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 776770-68332
Division: Services & Support


Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive System Center expertise who will be supporting several Civilian customers in the DC area.

By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to resolve issues in a timely manner. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support. Partner with the Technical Account Manager and Program Manager to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management. Develop a working relationship with Microsoft Consulting Services and Premier Field staff that results in enhanced cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required.
Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Responsibilities include:
- Maintaining and executing Service Delivery Plans for multiple customer SQL environments to bring them to a healthy state.
- Deliver proactive onsite support and knowledge transfer on SQL to multiple customers to prevent future incidents.
- Deliver reactive onsite SQL support when requested.
- Deliver SKU services and customized workshops.
- Maintain deep knowledge of latest SQL products and configurations of Enterprise Customers by continuously increasing technical knowledge.
- Assist with other support incidents within the Global Technical Support Center (GTSC) where possible.
Technical Abilities:
- Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs. Possesses deep technical expertise in SQL Server 2005.
- Solves complex technical problems through sound, creative troubleshooting.
- Examines possible workarounds and escalates as required.
- Is expected to identify customer opportunities for proactive delivery offerings.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Demonstrates the ability to identify & escalate non-routine bugs. Is expected to participate in the evolution of proactive service offerings and having an overall impact on the advancement of the Service Catalogue.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Also demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
- Possesses deep technical expertise in all parts of SQL Server.
- Is a recognized expert in the troubleshooting / debugging of complex issues sometimes involving multiple technologies
- The position requires a technically superior Field Engineer who is resourceful, confident under pressure, and has demonstrated deep technical SCCM and SCOM expertise. Candidate should also possess a good working knowledge of Windows Server, Identity Management, Security, and Client Technologies also.

The successful candidate must be a U.S. Citizen, and can hold or be able to obtain a US Government Top Security Clearance. This position will require onsite delivery with several of our Civilian customer therefore a local DC resource is a must.

SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Premier-Field-Engineer-776770-SQL-Job-DC/1530336/153033615303362012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Washington, DC, US
Job ID: 790874-78843
Division: Sales


Microsoft’s Mid-Atlantic States District is seeking a highly-motivated and experienced Corporate Account Manager to manage a sales territory covering approximately 8-10 large accounts located in the Washington D.C/Reston, VA metropolitan area.

Primary responsibilities of the position include:
-Growing the Business- increasing sales of Microsoft products, solutions, and services to Corporate Accounts organizations in the Mid-Atlantic States District
-Driving Customer Satisfaction- building and maintaining strong executive-level working relationships within the accounts that further Microsoft’s position and overall client satisfaction
-Win New Customers- drive competitive migration campaigns across the territory to increase overall market share
-Excellence in Execution- lead account team collaboration by driving teaming excellence through focused execution of account/territory plans.

With overall responsibility for several Corporate Accounts, this role requires strong client relationship skills, proven track record for results, and proven ability to work well in a complex team-selling environment.

Microsoft’s Mid-Atlantic States District is a thriving business with a track record of consistent success. Are you someone who drives for results? Do you excel at enabling and motivating sales teams to achieve their very best? Are you a solutions selling pro with a passion for uncovering business problems, solving the most complex and challenging of them, and doing so with an orientation towards value? Are you passionate about customers and partners?

If this describes you, there is a unique opportunity to join the Microsoft team as a Corporate Account Manager. Core goals include attainment of all revenue goals, driving technology platform design wins, and maintaining high customer satisfaction. While the Account Manager will not have any direct reports, they will lead a virtual sales team encompassing technical specialists, solution specialists, managing consultants, premier support specialists, licensing specialists, and key stakeholders within the Microsoft headquarters product groups in Redmond, WA. The ability to thrive and excel in a team-based selling environment is essential.

Required skills include:
-Ability to develop complex sales strategies that clearly define goals, strategies/tactics, and metrics for measuring success
-Excellent written and verbal skills and a proven track record in establishing deep relationships with CXO level and other senior executives within accounts. Must be able to sell at a strategic level in the account and be able to develop strategies to advance and close sales opportunities.
-Ability to understand the customer's business and work with the account team to architect a buying vision around Microsoft solutions that solve business issues
-Formal training in Solutions selling methodology or comparable consultative selling program
-Operational excellence in managing a pipeline of opportunities, accurately forecasting revenue, and conducting account/forecast reviews with senior management. The ideal candidate can effectively use senior executive resources at Microsoft to move opportunities forward.
-Manage all aspects of the relationship between the customer, Microsoft, and industry partners
-Passion for technology and delighting the customer

Qualifications should include 8-10 years sales experience in enterprise accounts; a successful track record of exceeding revenue goals in the $10 to $15 million per year range; and a solid understanding of Microsoft technologies and strategic directions or a solid understanding of competitive solutions and the ability to quickly gain solid understanding of Microsoft technologies, solutions, and business value. Knowledge of Microsoft licensing programs will be advantageous. BA/BS degree preferred. Applicants must reside in the sales territory, ideally in the Washington D.C./Reston, VA metropolitan area. The position requires some travel.

NOTE: Relocation is not available for this role.

MSUSJOBS
Sales:EPG

]]>http://www.microsoft-careers.com/job/Washington-Account-Manager-Corporate-Accounts-Job-DC-20001/1820734/182073418207342012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 760531-46113
Division: Services & Support


We are actively seeking a Senior Consultant with a passion for developing Customer Relationship Management (CRM) business processes and application designs with strong implementation experience. The successful candidate will work with our customers to empower organizations to innovate and gain organizational improvements through the adoption of Dynamics CRM and must have CRM experience architecting solutions. The successful candidate must be a U.S. Citizen

CRM solutions incorporate technologies beyond CRM. The candidate should have experience and/or familiarity with technologies such as BI, CTI and middleware. Broad technical skills in .NET and related Microsoft technologies/products as well as solid architecture and design skills are required. The Senior Consultant must possess the capability and desire to become an expert in Microsoft CRM, and related technologies. The role requires both functional/ technical knowledge and the ability to map CRM customer business problems to reusable end-to-end business application and technology solutions. Demonstrated ability to engage in senior level business (CxO) and/or technology decision maker discussions related to integration, business value, and business process is a must. Then goal of the Senior Consultant is to become a 'trusted advisor' to their customers. The successful candidate will also demonstrate expertise in mentoring other consultants and in driving thought leadership within a consulting practice. Microsoft seeks candidates for this position that are highly resourceful, confident under pressure, and professionally resourceful to drive successful client solutions. The ideal candidate will have recent experience with implementation of and development on large Microsoft CRM and/or competitive Tier 1 CRM solution such as Siebel, SAP, or Salesforce.com. Broad industry experience and competitive application knowledge are a plus. The ideal candidate will understand and be able to articulate the functional/technical infrastructure of Microsoft CRM (or competitor products) as well as have a working knowledge of Microsoft products such as SQL Server 2005/2008, BizTalk, SharePoint, Office, Active Directory and application architecture. The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 7 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment with an emphasis on CRM applications.

The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in both Application Development and Business Development.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require 50% travel to customers sites. The selected candidate must be able to start within 30 days of offer acceptance.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-760531-External-Job-DC-20001/1367890/136789013678902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 774596-66807
Division: Services & Support


PFE - Platforms
Location: Washington, DC

PFE Mission Statement

Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Customer Service and Support (CSS), PFE partners with Commercial Technical Support and Enterprise Services to strengthen the Microsoft Services Field Engineering capability worldwide.

What does this mean?

Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. We work with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with Microsoft best practices. When things do go wrong we provide rapid on site expertise to resolve critical situations
Premier Field Engineering (PFE) delivers onsite and dedicated services for Microsoft’s Premier customers around the world.


PFE Delivers
Onsite proactive and reactive services to our Premier customers around the globe
Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks)
Long term engagements with Dedicated Support Engineering
Services delivered by highly skilled engineers with deep technical expertise

Interested?
So do you want to be part of this new and exciting part of the business? Proactively working with Microsoft’s Premier enterprise customers, enabling them to make the most out of their technology to move their business forward?

We need individuals that:
Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

Enjoy team work, and actively contribute to their peer group as well as our customer account teams.

Communicate at various levels from CIO to the technical staff on the ground.

Experience
Experience in the enterprise customer arena
Face-to-face customer engagement skills
Excellent written, oral and presentation skills
Troubleshooting knowledge & skills
MCSE qualification
Degree qualification or equivalent experience
Good understanding of ITIL/Service Management

Technologies
Platforms Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Server & client operating system solutions.
While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The role requires good knowledge in a number of the following technologies / areas, to include:
Windows Architecture
Windows performance & memory troubleshooting
Strong troubleshooting skills and experience
Windows patching & WSUS
Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.
AD & GPO
Windows 7
Enterprise client builds & deployment
Microsoft Desktop Optimization Pack


The following areas may also be beneficial:
SCCM, Hyper-V or App-V knowledge
Crash / memory dump analysis
Knowledge of Microsoft server / failover clustering
Knowledge of hardware virtualisation technologies
A working knowledge of AD and Group Policy.
A working knowledge of SCOM would also be beneficial.
Terminal Server, including Citrix Server. Citrix certification would be a benefit.
Application Compatibility
Business Desktop Deployment (BDD) / Microsoft Deployment

Microsoft‘s equal employment opportunities policy
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Sr-Premier-Field-Engineer-774596-Platforms-Job-DC-20001/1505547/150554715055472012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 738491-28594
Division: Services & Support

RPM: 158378
Location: Wash., DC Metro

Overview: Microsoft Federal Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Federal Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products.

Job Description: Microsoft Consulting Services is looking for a Senior Consultant (SrCon) who will support the National Security Group responsible for delivering System Center Configuration Manager (SCCM), and Microsoft Operations Management (SCOM/MOM) Management technology to support a designated set of strategic Enterprise customers. This person will be responsible for delivering System Center Configuration Manager (SCCM), and Microsoft Operations Management (SCOM/MOM) support in various Enterprise environments.

The ideal candidate should have at least 2-3 years experience with SMS, MOM and 1 year with SCCM and SCOM. This candidate should possess a solid working knowledge of Microsoft platforms products Windows NT/2000/2003/2008 Operating Systems. The successful candidate will be able to demonstrate a passion and a proficiency for advanced System Management skills to impact systems architectures, investigate system-wide technical problems, and develop new features. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations.

Critical Skills Include:
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Desktop imaging using BDD/MDT 2007
- SMS Packaging updates
- Deploying updates with Systems Management Server or System Center Configuration Manager
- Reporting with Systems Management Center Systems Management Server or SCCM 2007
- Scripting experience
- Imaging experience should include: SMS OSD feature pack and/or Microsoft MDT
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- Packaging experience should include Wise Studio, but Install Shield experience may be substituted, along with VBscript and SMS packaging
- Deployment experience should be Systems Management Server and or System Center Configuration Manager
- Reporting experience should be based on the SMS database
- SCOM Installation
- SCOM Management Pack tuning

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Senior Consultant who is resourceful, confident under pressure, and has demonstrated skill in design and deployment of Infrastructure solutions.

The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Informantion Level. The position will require travel to customers sites . The selected candidate must be able to start within 30 days of offer acceptance.
Location: Wash, D.C.
RPM: 158378
SS:PSS
738491

]]>http://www.microsoft-careers.com/job/Washington-Consultant-Job-DC-20001/1034506/103450610345062012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Bellevue, WA, US
Job ID: 731878-34065
Division: Sales

Your enthusiasm is contagious.
So is your passion for great technology. Why not bring them to a new kind of workplace where you can really make your mark? If you love to share your excitement, engage with people, and empower them to explore all the ways Microsoft technology can make a difference in their lives, we should get to know one another. Time to get in on the ground floor.

The Assistant Store Manager will perform most of the functions of the store manager on a rotational basis, with primary responsibility for a functional area of the store.

Summary of essential job functions
Recruit, interview, hire, train and develop a team of friendly, customer focused sales and support staff.
Maintain an in-store learning environment that delivers the most knowledgeable and skilled team in retail.
Provide feedback, development and growth opportunities focused on producing the next team of retail store leaders and driving attrition to below 20% annually.
Drive sales through effective execution and team support of Microsoft retail strategies.
Protect company assets including people, merchandise, facilities and money.

Requirements:
3-5 Years Retail store management experience
3-5 years of high traffic/high volume retail experience
3-5 years of people management experience
College Degree Preferred
Previous experience working with and selling technology preferred

Skills/Abilities required:
Strong written and verbal communication skills
Strong presentation skills
Experience managing in a customer service environment a plus
Ability to build strong customer relationships
Ability to develop and motivate employee team
Strong organizational skills
Attention to detail necessary

Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

mstrt-store-as


]]>http://www.microsoft-careers.com/job/Bellevue-Assistant-Store-Manager-Job-WA-98004/1109184/110918411091842012-06-15MicrosoftSalesfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 779394-71538
Division: Online Services Division


Are you an “Apps” person? Excited about the possibility of being part of a team that is shipping multiple V1 apps? The AppEx team is a new group dedicated to building great apps powered by Bing on multiple platforms ranging from mobile to desktop.

This a chance to get in on the ground floor of a startup within Microsoft that is creating a suite of applications on multiple platforms that will be used by millions of people around the world.

We are looking for a great software developer to be part of this exciting time. Candidates must be able to write production code in C++/C#. Candidate must have great communications skills to make the connections you’ll need to get your work done both within and across teams. Be an independent problem solver, driven by the goal of creating the best end-user experience possible. An understanding and appreciation for information architecture (IA), usability, and design. Knowledge of web security issues. Should enjoys a fast-paced, collaborative environment with PMs, Test and UX designers

Basic Required Qualifications:
7+ years’ experience with commercial software development
5+ years’ experience with C#/C++ experience
2+ years’ experience in app development on new platforms (Windows Phone, iOS, Android)
4+ years’ experience in client-side development utilizing back-end web services

Preferred:
Knowledge of CSS, DHTML, XML and web services.
Having an app that is currently available in an app marketplace on any platform.
Knowledge of additional programming languages is a definite plus

Bring your passion for building cutting-edge, interactive, consumer rich clients to our team and realize your full career potential. This is where the future is!


XADSXDV:TABA*LI
O:MA
O:Bing
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Bing-Job-WA-98004/1643005/164300516430052012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 776996-68754
Division: Server & Tools Business

This Job is eligible for the following work arrangements :Flex Time
Windows is powering devices of all shapes and sizes. The market for these devices has grown at an astonishing pace, and is reaching an inflection point of high growth and high volume, spawning a massive network effect we often refer to as ‘The Internet Of Things’. We are envisioning this world where all these devices partner together to bring to life Intelligent Systems.

The Windows Embedded Business (WEB) is responsible for bringing Microsoft technologies into these devices. Given the multitude of partners we work with and devices our products run (Ford Sync, enterprise handhelds, picture frames, set top boxes, media players, thin clients, medical systems, etc…) we have one of the broadest industry exposures of any group in the company. http://www.bing.com/videos/watch/video/world-of-windows-embedded-devices/qmv6mvxi

We need your help to build out the next generation platforms, runtimes, and user experiences to power the next billion Windows-powered devices. Devices are no longer islands of data; they perform part of an Intelligent System. We are looking for an experienced Software Architect to light the way to Intelligent Systems. Come and build the Services Platform and the Data Platform to make this vision a reality.

The ideal candidate would have:
- 12+ years developing C#, C++ or Java applications with a preference towards multi-threaded and multi-machine coordination.
- Experience architectural roadmap of a product or service

Plusses
- Comfort with ambiguity
- Bachelor’s degree in Computer Science or related field preferred.
- Experience with Windows Azure development and/or web services: WCF, REST, OData,...
- SQL Experience
- Experience with development of large scale/ high availability products
- Understanding and experience with various methodologies like Agile/SCRUM and Scenario focused development
- Experience with ERP systems
- Working knowledge of StreamInsight

ST:WEB
ST:SLR

]]>http://www.microsoft-careers.com/job/Redmond-PRINCIPAL-ARCHITECT-Job-WA-98052/1542202/154220215422022012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 778394-69769
Division: Server & Tools Business


Market research indicates that over 16 Billion embedded devices will ship each year worldwide. This is a huge market potential and is a significant growth opportunity for Microsoft. Come join us in putting Windows on many of these embedded devices.

The Windows Embedded Platforms group (part of the STB) is a small but dedicated group which has the mandate to adapt the Windows Operating System for use in the embedded space. Our customers use Windows Embedded for a wide range of devices, including Casino Gaming Machines, Point of Sales terminals, Information and Service Kiosks, Hand Held Terminals, Thin Clients, Medical Imaging devices, Digital Signage, and many others. By working on Embedded Windows, you have a chance to touch the everyday lives of people from all walks of life, all over the world.

Our team is the Componentization team for Windows Embedded. We write programs that take the Windows operating system and carve it into smaller pieces with specific and bounded functionality. This enables our customers to build smaller footprint, targeted products for all types of scenarios, but with the familiarity and robustness of Windows software at the heart of their systems.

We are looking for a strong developer with excellent debugging and analytical skills to help us understand the internal workings of Windows, so we can make better decisions on how to modularize the system. You would be working with all parts of the internals of Windows, from debugging kernel code to analyzing the needs of client applications. You would also be representing our team in technical discussions with Windows development, as well as other important teams at Microsoft.

To be successful in our team, you will need to be passionate about the embedded space, with interest in the foundation and composition of embedded operating systems. You must have solid experience in Windows programming (either internals or applications) as well as experience with XML and XML schemas. Applicants must have 5 year’s experience in writing and debugging code written in C++/COM and C#/.NET and a Master’s degree in Computer Science, or equivalent work experience, is preferred.

Windows Kernel Level Debugger skills and experience, or knowledge of how to create Windows Packages, Deployments or Components, or knowledge of the Windows Servicing model are a definite plus, but not strictly required.


ST:WEB

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer%2C-Senior-Lead-Job-WA-98052/1556918/155691815569182012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Beijing, CN
Job ID: 774813-66956
Division: Online Services Division

Search Technology Center Asia (STCA)
STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。


Ranking & Intent finds the best 10 results for every web search query. We aim to do this better than anyone.

The mission of the Relevance Infrastructure team is to maximize the productivity of relevance developers worldwide. We are tasked with harnessing the combined creative power of Microsoft and Bing experimenters. Our job is to understand and synthesize ideas generated by all of our sister teams, and help transfer them to other parts of the organization by creating one of the world's most open and flexible platforms. We're building an infrastructure that helps record, transmit, analyze, and curate ideas. We're in the business of increasing creativity and productivity. The platform we are developing has no precedent. As we craft the laboratory where experimentation can occur, we are also tasked with improving relevance in query segments. You have the opportunity to build the platform and use it.

We are seeking superb senior software engineers to put daylight between us and the competition. The idea candidate is self-motivated and passionate for technology, can quickly adapt to new technology and go deep in new focus areas, and has great attention to details.

QUALIFICATIONS:
We expect candidates to have a range of skills, typically including:
- 6+ years of software development and ship high quality production code
- Outstanding problem solving, algorithmic, documentation and coding abilities
- Strong track record of innovation and shipping high quality software services in multiple full release cycles
- A BS/MS degree in Computer Science, Math or EE; PhD a plus
- Experience in information retrieval, machine leaning or data mining is a plus

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Senior-Software-Development-Engineer-Search-Technology-Center-Asia-Beijing-Job/1507348/150734815073482012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBeijing, CNJob Category: Finance
Location: Bellevue, WA, US
Job ID: 789282-78403
Division: Online Services Division


It was a dark and stormy night. I turned up my collar against the cold. Thoughts tumbled through my head like a martini in a shaker.
The other guy was tough, you see, tough. We had to find a way to beat him - not at his own game, but at a different game, perhaps a game he wasn’t even playing.
The door to Ada’s Café jangled as I went inside and headed toward the counter. “A cup of joe and a slice of rhubarb pie,” I called out as I slid onto a seat.
“Hey mister” said the kid sitting next to me. “Spare a quarter for a starving artist?”
“Art, what kind of art?” I asked. “Do you paint? Do you sculpt?”
“No,” she said. “I design.”
Design.
She leaned in close. “I’m gonna change the world, see. I’m designing stuff no one’s ever done, no one’s ever thought of. And people need it, but they won’t know they need it until they see it - you know?”
I knew the type - deluded enough to believe what she was saying, and smart enough to pull it off.
“I see where this is going,” I said. “You’re gonna start a startup. Maybe I can help. I’ve done a lot of things, know a lot of people.”
“Really? Can I trust you? Let me show you my design.”
It was a design that would launch a million hits. The kind you don’t forget. The kind that spreads faster than a rumor on a Valley blog. It was the kind that could help us beat the other guy.
“Ok kid, tell you what I’ll do. I’m gonna help you be successful so you can finish your design. Then I’ll find some people who can help you with the business side of things. If your design takes off like you say it will then who knows? What do you say? Here’s your quarter, and here’s my card.”
“Thanks, mister. See you next week.” And then she left.
If I was really going to help this kid I’d need someone at my side who could unleash her design and make sure the world stood up and noticed. Someone with great ideas, who could network, who could sell. A creative who understood brand is deeper than the word itself, and who had a creative mind. I asked Gladys for an extra napkin and I scratched out a help wanted ad.
WANTED. An experienced creative professional who understands brand, identity, culture, and soul - how to create it, how to package it, and how to message it to the world. New team, run by a successful entrepreneur, is galvanizing innovative startups. Needs someone to mentor startups in building buzz and making sales. Can bring a creative balance to business and technology discussions. Has superpowers in visualizing brainstorms, communicating with and connecting people, pitching products, and getting things done. Has designed a fresh and zany marketing campaigns, can apply visuals to strategy, and eats breaths and sleeps creativity. Has marketed the new-fashioned, guerilla way: online, socially, virally, and on the cheap. Knows the channels for creating hoopla. Can execute like a machine.
It was a dark and stormy night. But the coffee was hot, the pie was delicious, and outside Ada’s Diner the world was waiting to be changed.

]]>http://www.microsoft-careers.com/job/Bellevue-Creative-Director-Bing-789282-Job-WA-98004/1809018/180901818090182012-06-15MicrosoftFinancefull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Norway - Non Location Specific, NO
Job ID: 787024-75476
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience CRM Functional Consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a Functional CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM in one of the main industries ie. Telecommunication, Financial Services, Retail and etc.
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Ability to communicate with business users
- Being able to gather customer requirements and document them
- Being able to translate user requirements for technical team
- Being able to generate test scripts for user acceptance
- Being able to document different deliverables
- Proven record of playing business analyst or functional consultant in enterprise implementation based on Microsoft CRM Dynamics or competitive products
- Deep know-how in one of the major industries

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires several years of relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Norway-Non-Location-Specific-CoE-CRM-Functional-Consultant-Job/1754591/175459117545912012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNorway - Non Location Specific, NO
Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies -

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-Travel is required and can be as much as 70%

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Washington-Premier-Field-Engineer-DC-20001/1057656/105765610576562012-06-15Microsoftfull-timeUSDstarting0BSWashington, DCJob Category: Software Engineering: Development
Location: Washington, DC, US
Job ID: 783450-73356
Division: Microsoft Business Solutions


Microsoft Amalga (http://www.microsoft.com/amalga) is a unified health intelligence enterprise product that helps save lives in hospitals every day. The Amalga system aggregates data in real-time from hundreds of clinical and administrative systems and provides doctors, nurses, and other hospital staff with instant access to comprehensive information about their patients. Our customers include some of the nation’s premier hospitals and healthcare providers. The Amalga application framework enables customers and internal/external partners to build applications targeted at clinical, research and healthcare administrative scenarios. You will be responsible for creating and improving a toolbox of reusable controls, components and web services which facilitate rapid development of high-value customizable applications.

We are looking for an outstanding engineer with experience in building frameworks and applications. Responsibilities include: design, implementation, and ownership of complex software features, communication and collaboration with coworkers and subject matter experts in the healthcare domain. Qualifications include a minimum of 5 years of commercial product development experience. Healthcare experience is beneficial but is not required. Proficiency in C#, .NET Framework, and SQL Server are essential. We prefer candidates with experience in web development (such as SharePoint, ASP.NET, CSS, JavaScript, and JQuery). A B.S. degree in Computer Science or other technical field is required.

NOTE: This position is located in the Washington, DC area.
CR: HSG
MBD:MBS
PPSDE

]]>http://www.microsoft-careers.com/job/Washington-Software-Design-Engineer-II-Health-Solutions-Group-Job-DC/1694735/169473516947352012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 772527-65630
Division: Services & Support

Microsoft Consulting Services is looking for an Infrastructure Consultant, focused in MS Exchange, who will support the National Security Group responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners and US Government Customers to assist in:

- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the developed solution.

The ideal candidate should have at least 5-7 years’ experience with Exchange and Microsoft platform products including the Windows NT/2000/2003/2008 Operating System. The successful candidate will also have experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on Windows desktop configurations. The successful candidate must have a degree in Computer Science or Engineering, or equivalent work experience. Additionally, the candidate must have significant work experience involving technical consulting, systems architecture, and systems deployment. The candidate must have a proven record of delivering business value. Candidates must have a deep understanding of markets, government customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. Candidates must have deep understanding of US Government customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems. Windows Server 2003/2008, Active Directory, and Exchange Server 2003/2007 experience is a must. Knowledge and understanding of OCS, SCCM, SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in both IT Infrastructure Design and Deployment and Business Development.
The successful candidate and will be required to hold or be able to satisfactorily complete a US Government Security Clearance based on a Single Scope Background Investigation (SSBI) at the Top Secret/Sensitive Compartmented Information Level. The position will require travel to customers’ sites. The selected candidate must be able to start within 30 days of offer acceptance.


]]>http://www.microsoft-careers.com/job/Washington-Senior-Consultant-772527-NSG-InfrastructureExchange-Job-DC-20001/1485571/148557114855712012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USMICROSOFT PREMIER FIELD ENGINEER

Enjoy being where the action is? Then this is the position for you!

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user and kernel mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

Primary responsibilities include providing technical and creative solutions for service delivery by visiting customer problems sites, while ensuring customer satisfaction with Microsoft SQL, Networking, BackOffice and Desktop software. The successful candidate will be capable of performing on-site support of on-going support activities including but not limited to Premier Support, supportability content development, and escalation team support.

The Rapid Response Engineer acts as the customer-visible point of escalation and resolution for Premier Support and provides advanced technical support to corporate customers and end users for complex products, including highly escalated issues. Provides support in-person at the customer’s place of business, as well as via telephone, written correspondence, and electronic media.

Expert level knowledge in at least one of the following areas is required:

Database - SQL 7.0/2000/2005/2008, Troubleshooting, Disaster Recovery, File Replication, Performance Tuning, Security, Day-to-day support/administration

Infrastructure/Management Technologies:

• Superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments.

• Troubleshoot all aspects of System Center Operations Manager (SCOM) effectively and understand the product configuration, flow and logging in detail.

• Understand fully the base Operating System and System Center Operations Manager (SCOM) Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization.

• Experience in other Microsoft Management technologies, including Active Directory services (AD), SCCM, System Center Essentials and WSUS is desired.

Messaging – Exchange 2000/2003/2007, LDAP, OWA, Clustering, ADC, LCS

OS and Directory – Windows 2000/2003/Vista, Directory Services, Active Directory, AD/AM, MIIS, Dfs, Virtual Server, ADFS

Developer Technologies - .NET Framework, .NET Compact Framework, Web Services, XML, ASP.NET, ADO.NET, WCF, WPF, WWF, InfoPath, Visual Studio.NET

Information Worker and Collaboration – Sharepoint Portal Server (SPS)/MOSS 2007, Windows SharePoint Server (WSS), Content Manager Server (CMS), Groove, IIS, Office

Enterprise Application Integration – BizTalk, HIS, Windows Workflow Foundation, Commerce Server

Skills requirements:

-MCSD, MCSE or other applicable advanced certification strongly preferred

-Exceptional customer service, communication, problem solving, and technical writing skills are required

-Must have sufficient technical depth to communicate with development and other internal organizations at a peer level

-Must have the ability to work independently w/ minimal supervision and as part of a team

-Must possess current passport or be able to obtain passport within 90 days of hire

-The position will require travel to customer sites about 30-40%

-US Citizenship

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Washington-Microsoft-Premier-Field-Engineer-DC-20001/1256326/125632612563262012-06-15Microsoftfull-timeUSDstarting0BSWashington, DCJob Category: Sales
Location: Washington, DC, US
Job ID: 780960-71554
Division: Sales


Come join one of the highest growth areas at Microsoft - on the Office 365 sales team! In this role, you will be responsible for selling Office 365 to our Corporate and Mid-Market customers in the Mid Atlantic region. Be part of an amazing team, with a great product to sell!

As a Solution Specialist, you will add high-level value to Microsoft by accelerating customer adoption of Office 365. You will lead efforts to expand both market share and revenue share for the suite in your territory. You will build a strategy with tactics and execution plan that includes all Microsoft stakeholders (Sales, Services, Marketing, Partners, Licensing, etc.). You will act as a business partner and lead and support geographic district processes for technology adoption towards deployment. You will have customer-facing responsibilities and own customer relationships with the expectation of spending at least 40-70% of your time with customers. You will have an assigned sales quota that maps directly to your territories and be responsible for meeting this quota on a quarterly basis.

Specialist Sales Responsibilities:

1. Drive technology sales/adoption towards deployment
a. Develop in-depth understanding of the Online versions of Microsoft Office, Exchange, Lync & SharePoint platform related solutions. Articulating the value they bring in solving customer business problems.
i. Convey messaging that translates the generic technology capability to customer-specific value messages.
ii. Articulate the economic value proposition that helps drive deployment for the technology set.
b. Coach Microsoft sellers on driving consistent and higher levels of world class selling through Business Productivity & Infrastructure Optimization discussions.
c. Execute technology adoption and deployment strategy for the productivity set that ensures superior customer satisfaction results, long-term customer lifecycle and annuity, and incremental revenue opportunities.
i. Focus on capability-led selling and optimization including partners to scale the breadth & depth of the solution.
ii. Align strategies and tactics to industry where possible.
2. Drive for Results
a. Drive Microsoft Productivity suite attach to enterprise licensing agreements (both renewal and new).
b. Build and manage a solutions pipeline for your assigned products in your quota by working with account unit team members and other specialist sales roles.
c. Introduce and help formulate sales incentive strategies that promote strategic goal achievement.
d. Support licensing and annuity strategy to meet growth objectives.
3. Lead World Class Selling Activities-Art of Selling
a. Strategic Deal investments-engage directly in must-win adoption accounts for the district, to accelerate adoption and achieve customer satisfaction and reference accounts / case studies for future sales.
i. Leverage customer insight to improve decision making.
iii. Engage with solutions partners early in the sales cycle.
iv. Drive Innovation opportunities. Select key customer scenarios and engage in top District opportunities.


Specialist Sales requirements:
The candidate will have demonstrated the following:
* 8-10+ years of related experience
* Strong knowledge of Microsoft Office, SharePoint and competitive Information Worker platforms.
* Strong knowledge of competitive collaboration products & services/tools
* Strong negotiation, organizational, creative, presentation, written, and verbal communication skills.
* Significant experience delivering persuasive presentations to both technical and business decision makers;
* Strong virtual teaming abilities, exceptional leadership skills, and a strong commitment to customer service.
* Knowledgeable in strategic planning, risk analysis and business justification.
* Bachelor’s degree in relevant discipline required
* Masters degree a plus.

Sales:EPG
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Washington-Solution-Specialist-Production-Job-DC/1643033/164303316430332012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 788127-76548
Division: Services & Support


Microsoft Public Sector Services - Civilian for Windows Deployment Consultant - In order to better support our varied customers; we are actively hiring consultants who have a powerful combination of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision-maker discussions related to agility, business value, and Microsoft technical solutions is a must. MCS consultants manage the complete lifecycle of medium to large projects of varying complexity. They have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
To be credible the candidate must have current and deep experience with Windows XP, Vista, Windows 7, and Windows Server 2003 and 2008, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool. The candidate will also need a sound understanding of related technologies like System Management Server, System Center Configuration Manager, Active Directory, and the User State Migration Tool. The candidate should have experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SMS, SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities. Knowledge and experience with implementation of Windows Security guidance, FDCC, DISA STIG and USGCB is a huge plus.
The candidate must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 5 years relevant work experience including expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation, and hold a current federal government security clearance. Due to the sensitive nature of the work within the US Government and state and local governments, US Citizenship is required. A DoD security clearance would be a plus, but not required. Finally, the candidate’s ability to communicate well and represent the company to senior government leaders is critically important. We are looking for experienced individuals located in Washington DC to be a part of this exciting team, but will consider applicants from other locations.
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Consultant-Windows-Deployment-Washington%2C-DC-Job-DC-20001/1773055/177305517730552012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Sales
Location: Munich, DE
Job ID: 779449-70537
Division: Sales

Mögliche Standorte: München, Köln, Bad Homburg

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen im Bereich Banken und Versicherungen (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Branchen Know-how im Bereich Financial Services Industry
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Munich-Service-Executive-%28mw%29-Microsoft-Services-Job/1575242/157524215752422012-06-15MicrosoftSalesfull-timeUSDstarting0BSMunich, DEJob Category: Sales
Location: Issy Les Moulineaux, FR
Job ID: 778713-70653
Division: Sales

La Division Services de Microsoft a pour mission de favoriser l’adoption des technologies de l’éditeur dans le cadre de projets critiques pour ses grands comptes clients.
Les équipes conseil et support sécurisent le déploiement des technologies Microsoft en adressant le cycle complet des projets, en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la mise en condition opérationnelle et le pilotage des solutions ainsi développées.
Au-delà de ces actions orientées clients, l’entité Services interagit avec les équipes de développement en amont pour des projets novateurs, et en aval pour remonter les feedbacks du terrain et les besoins utilisateurs.

Pour renforcer ses équipes, la Division Services recherche, aujourd’hui, un Ingénieur d’Affaires Services pour les Solutions Applicatives H/F.

Votre rôle consiste, en étroite relation avec l’ensemble des forces commerciales de Microsoft, à proposer et à vendre des missions de conseils et de pour la mise en œuvre de solutions à forte valeur ajoutée, basés sur nos technologies applicatives (SQL Server, BizTalk, .Net, SharePoint, etc.), auprès des plus grandes entreprises en France.

Responsabilités:
- Gestion des grands comptes identifiés (Tier 1) et du développement du chiffre d’affaires
- Identification et engagement Gestion d’opportunités complexes sur des projets pouvant représenter plusieurs millions de dollars (conseil, études de cadrages et Poc, développements, mise en production et déploiement utilisateurs, Tma, etc.).
- Conseil Accès et influence auprès des décideurs fonctionnels ou IT sur les solutions applicatives répondant à leurs attentes, s’appuyant pour mette en avant la valeur ajoutée de la sur la plateforme applicative Microsoft
- Management de ventes de solutions applicatives complexes, offres de conseil et support
- Echanges fréquents avec la Corporation en anglais (partage de Best Practices, de méthodologies, de références Clients, etc.) Suivi d’activité et communication avec les USA

Profil:
Une expérience d’au moins dix années dans la vente de missions de conseils pour des projets complexes (pouvant représenter plusieurs millions d’euros), auprès d’entreprises de tailles importantes, est nécessaire.
Une expérience d’au moins cinq années dans le domaine applicatif, de préférence chez un éditeur ou dans une société de services, associée à une aisance dans le dialogue aux décideurs fonctionnels et IT, est également indispensable.
Une connaissance des environnements complexes impliquant le pilotage de projets transverses et la gestion de l’éco-system partenaire est souhaitée.
Une Connaissance des technologies de développement Microsoft constituerait un plus.t.
Maîtrise de l’anglais professionnel.

Le poste est basé à Issy les Moulineaux.


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Ing%C3%A9nieur-d'Affaires-Services-sur-les-Solutions-Applicatives-HF-Job/1596897/159689715968972012-06-15MicrosoftSalesfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 776236-68400
Division: Online Services Division


Global Foundation Services is the team behind the cloud. GFS is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy individual to help build the network that powers the world’s largest online services.

Manageability Services Group is a relatively new group with clear charter to help make the Cloud computing vision for Microsoft a reality. We build software to manage the massive Microsoft Data Center infrastructure which spans all over the world. The number of servers is getting to millions. At this scale, the room for error is close to non-existence. Services must be up 99.99% of the time. The software we build in this team will help sustainability of this goal as the Data Center size continues to scale.

The candidate will work on features that contribute to the above, be a great communicator and team player, and be able to drive feature areas independently.

We are looking for a candidate with strong algorithmic skills. Native fluency in C#, C, or C++ with at least 6 years of working experience. Great technical passion, terrific problem solving skills, with architectural vision. Significant experience in developing asynchronous and multithreaded programs. Experience in large scale Internet application and distributed systems is a strong plus.

-Bachelor’s degree in Computer Science or Electrical Engineering
-6+ years of software engineering experience, ideal. Must have gone through multiple full release cycles.
-Proven software design, programming, and optimization skills in either C++ or C #
-Advanced knowledge of algorithms
-Understanding of relational database concepts and TSQL.
-Significant experience in developing asynchronous and multithreaded programs.
-Excellent debugging skills
-Ability to flexibly move between projects and teams, providing high quality work with a positive attitude
-Excellent written and verbal communication skills
-Self-motivated and drive for excellence

Nice to have:
Knowledge of SQL Server internals
Knowledge of Data warehousing concepts
Knowledge of NoSQL technologies

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XGFSXDV:ASJE*LI
O:MSGFS
PPLSDE

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer%2C-Senior-GFS-776236-Job-WA-98052/1532275/153227515322752012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: Tunisia - Non Location Specific, TN
Job ID: 780288-75721
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757148/175714817571482012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTunisia - Non Location Specific, TNJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 790333-78490
Division: Online Services Division


Information Platform & Experience (IPE) is building a platform offering transformative experiences to leverage the world’s knowledge through natural user interface. Experience and platform meld together as we create the next generation of how people interact with information and devices.

The IPE Geospatial team is working to provide powerful spatial data services to developers in both the consumer and business spaces. We are looking for a talented and self-motivated senior software development engineer to join our team to help us design and develop the next generation platform service. Ideal person would have a strong passion for developing a best in class platform, with demonstrated ability to design for robustness, longevity, and scalability

Responsibilities include:
•Develop distributed query processing, execution, transaction management, workflow coordination, and security to position Microsoft as the top provider of Geospatial services.
•Design data services with high availability, performance, and security for use by developers for consumer and business solutions.
•Combined engineering efforts to support both long term and short term projects.
•Collaborate on specs and prototypes with other team members and program managers.
•Work closely with front end experiences team and other geospatial partners.
•Perform detailed design and code reviews for other members of the team.
•Work closely with operations to design and implement infrastructure to provide high availability of both services and data.

Basic Qualifications:
•B.S.\Masters in Computer Science (or equivalent) and 5-8 years of relevant experience
•Strong problem-solving and C#/C++ coding skills.
•Solid design skills, with a strong eye toward maintainability and flexibility of code.
•Understanding of Enterprise Server development, with an emphasis on mission-critical robustness, performance, scalability, security and build-to-last
•Deep expertise in: distributed systems, databases, and enterprise level design.
•Experience with the following technologies: C#, ASP.NET, SQL, and IIS.
•Attention to detail and passion for quality.
•Self-motivated with a demonstrated ability to work in a fast-paced environment.
•Solid communication skills, both written and oral.
•Pluses:
•Experience working on short sprint release cycles.
•Passion for online mapping technologies

O:IPE
IPELC
XIPEX:LOCA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-IPE%2C-790333-Job-WA-98004/1812153/181215318121532012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Aachen, DE
Job ID: 777737-69268
Division: Microsoft Research


EMIC is an advanced engineering and incubation lab part of Microsoft Research. EMIC’s mission is to create innovative and high impact features. We work hand in hand with Microsoft business groups to deliver the features into Microsoft products and expand the company business value. The Systems team is exploring features for Microsoft’s next generations of system software including topics like hardware-assisted system-level functions, heterogeneous many-core architectures and formal verification of system software to enable end-to-end systems assurance.
We are looking for Senior Applied Researcher with a background in operating systems, system-level software and low-level hardware-software interaction. You will be at the forefront of our collaborations with MSR researchers in these fields and drive requirements between research and engineering needs. You will be challenged to apply your knowledge on systems ranging from mobile devices to cloud servers. To be successful you will need to demonstrate practical experience in system design and implementation on both the software and hardware level. You will also need to exhibit strong understanding of software development and excellent ability to work with the engineering team. Passionate, talented, dynamic individuals that demonstrate strong technical leadership with solid problem solving skills will make all the difference. The candidate must be able to work in a challenging, dynamic environment with many interactions across teams with different backgrounds ranging from product development to research.
Qualifications
The candidate must have substantial software development experience. Passion and desire to solve real problems in the field of low-level systems design are absolutely necessary.
Successful candidates will have:
Advanced degree in computer science
Background in operating systems, system-level software and low-level hardware-software interaction.
Demonstrated ability to design practical systems on the hardware and software level.
Experience in professional software product development (C, C++, Assembler) - with the core focus being on low-level system software.
Independence, leadership and strong motivation to deal with open problems
Strong communication skills and ability to work as part of a team

It is important for the candidate to understand that we are an advanced engineering lab there will be work and interactions with Microsoft Research facilities around the world, research institutes, industrial partners in Europe, as well as various Microsoft business groups.
About EMIC
Our offices are located in Aachen, Germany. We have an international working environment. Aachen is a university town boasting cobblestone streets, a pedestrian-friendly lifestyle, and is located just minutes from both Belgium and the Netherlands with excellent connections to the rest of Europe.

]]>http://www.microsoft-careers.com/job/Aachen-Senior-Applied-Researcher-Job/1548666/154866615486662012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSAachen, DEJob Category: Customer Service & Support
Location: , , US
Job ID: 780529-71315
Division: Services & Support


Dedicated Support Engineer - Microsoft Sharepoint Portal Server

Preferred Location: Kansas City
In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Kansas City, Chicago, Cleveland, Cinncinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Dallas, or New Orleans.

Goal: Positively impact customer satisfaction and expand internal visibility of customer issues by managing complex, mission critical, issues from all customer segments, in Enterprise Accounts and Partners. Use expert customer relationship skills, negotiation and conflict management, research experience, and process management expertise to provide complete and timely follow-up to customer issues. Primary responsibilities include providing technical support for customer service delivery and availability, while ensuring satisfaction with Microsoft SPS.

Responsibilities: This person will be responsible for delivering technical support to designated strategic Microsoft Services customers. The ideal candidate should have at least 4 years experience with several MSFT Enterprise products. This candidate should posses a superior knowledge and demonstrated technical proficiency in Microsoft Sharepoint Portal Server (SPS), with experience in managing large environments. In addition, experience in IIS is desired. Secondary expertise in at LEAST one of the following: Windows server Operating Systems, SQL, IIS, ISA, IE. Other technical depth should include experience with debugging in Windows 2003, Exchange, and SQL, and/or development skills in one or more of the following: Transact-SQL, VB, VBA, VBScript, C++, VJ++, Jscript, HTML/DHTML, XML. It is expected that the candidate will further show evidence of the ability to acquire knowledge from a variety of sources regarding related Microsoft technologies. The candidate will be expected to demonstrate and give examples of forward-thinking and strategic experiences while working in both a reactive and proactive technical mode. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written case documentation is expected, and past cases will be reviewed. (Supplemental documentation may be requested)

Qualifications: 4 year technical degree or equivalent work experience, plus 3-5 years experience in technical support or MIS in an Enterprise environment. Demonstrated technical competence. Current Windows MCSE preferred. Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills. The position will require travel to customer sites.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SharePoint-Job/1611825/161182516118252012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Pakistan - Non Location Specific, PK
Job ID: 771513-64966
Division: Sales

Why does the CAS Sub-Segment Lead exist?

The CAS Sub-Segment Lead adds value to the Commercial and Communication Sector by providing the strategic direction and leadership within a single subsidiary. The success of this business relationship is measured by individual and team all-up sell-through and sell-with revenue within the subsidiary that meets or exceeds year-end growth projections; increase in win rates/competitive wins; an appropriately 180-day weighted pipeline by CAS subsidiary, with tight forecast accuracy; and positive feedback or scores/ratings on Workgroup Health Index (WHI).
The CAS Sub-segment Lead adds value to customers and partners by providing CAS vision and strategic direction. Partner success is measured by improved customer and partner perceptions, by sell-with and sell-through revenue sales, and by year-over-year increases in customer and partner satisfaction as measured by NSAT scores/anecdotal feedback.

The CAS Sub-Segment Lead adds value by:

1.Leading a consistent and predictable business where team members are enabled to perform their best.
2.Providing a CAS vision and leadership for subsidiary customers and partners of Microsoft’s technology roadmap and the impact on the market, customers and partners.
3.Driving organizational development within the Leadership team and across the CAS subsidiary.
4.Developing a business plan that contributes to the overall CAS strategy.
5.Contributing to the partnering strategies and partner business planning through a deep understanding of the competitive landscape driven by a view of partners and partnering needs that best support the overall partner strategy.


The CAS Sub-Segment Lead is unique in:

1.Its ability to coordinate activities between partners, Microsoft BGs and account teams.
2.Its positioning and leadership of Microsoft as a provider of solution offerings that span multiple technologies.
3.Its ability to drive business partnerships with account teams and partners at the subsidiary level to focus on CAS business and strategies to develop opportunities.


The key initiatives and challenges facing the CAS Sub-Segment Lead are:
1.Continuing to drive sales effectiveness of subsidiary account team
2.Managing and developing across the team members that position the subsidiary for growth through process and sales excellence to better meet co-marketing needs across all levels of the partner organization to drive competitive wins.
3.Developing an organization that supports a highly specialized team of competitive talent and maintaining a hiring pipeline of talent to meet growth needs.
4.Continuing to advocate/drive sales excellence across the subsidiary Team Unit and Group Leads.

Candidate Profile:

Qualifications
*10 years of related experience
*At least 3 years of a successful track record managing people in subsidiary sell-through and/or sell-with offerings is required.
*Bachelor’s Degree is required, MBA Preferred

Hiring Profile

•Has experience in a subsidiary environment, leading a team of technical and non-technical individuals through successful sell-with and/or sell-through agreements.
•Has extensive experience “hiring smart”; understands the impacts, both positive and negative, that hiring decisions can have on team members and other groups and does not make compromises simply to meet headcount requirements.
•Is focused more on his/her team’s performance than on his/her own performance; measures his/her success by having each team member meet or exceed targets.
•Is adept at developing the skills of team members by understanding their individual requirements and providing the right coaching and mentoring activities to close gaps in performance.
•Is trustworthy and trusting; creates environments where individuals feel comfortable sharing issues.
•Has successfully collaborated and managed by influence (of non-reporting groups, peers or individuals).
•Has strong business planning skills and encourages team members to develop targeted plans.
•Is comfortable in executive settings with senior levels within Microsoft and partner organizations; knows the challenges these executives are facing.
•Is organizationally agile; can navigate a complex organization to reach a goal or objective; is effective at positioning gives/gets.
•Knows how to establish and manage to guidelines, roles and responsibilities of others.
•Has experience in turning around poor performing accounts and/or sales teams.
•Has experience effectively managing the business operations of an evolving sales force, within a larger matrixed model.
•Is fluid and flexible, is able to deal with ambiguity; leads change with his/her team members, championing the benefits of the change and overcoming the resistance.
•Managed political situations, where the needs of one group might conflict with the needs of another.



]]>http://www.microsoft-careers.com/job/Commercial-and-Communication-Sub-Segment-Lead-Job/1473695/147369514736952012-06-15MicrosoftSalesfull-timeUSDstarting0BSPakistan - Non Location Specific, PKJob Category: Customer Service & Support
Location: Puerto Rico - Non Location Specific, PR
Job ID: 782744-72820
Division: Services & Support


Premier Field Engineer - Platforms Directory Services

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the Windows client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended Qualifications: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of regional team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in Windows Server and Windows Client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools, scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems engineering, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills. Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor SAN implementations, Exchange, OCS, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred, but not required at hire. Related field (or equivalent) experience will be considered.

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1672422/167242216724222012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSPuerto Rico - Non Location Specific, PRJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 787024-75478
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience CRM Functional Consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a Functional CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM in one of the main industries ie. Telecommunication, Financial Services, Retail and etc.
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Ability to communicate with business users
- Being able to gather customer requirements and document them
- Being able to translate user requirements for technical team
- Being able to generate test scripts for user acceptance
- Being able to document different deliverables
- Proven record of playing business analyst or functional consultant in enterprise implementation based on Microsoft CRM Dynamics or competitive products
- Deep know-how in one of the major industries

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires several years of relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-CRM-Functional-Consultant-Job/1754596/175459617545962012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 775432-70128
Division: Server & Tools Business


The Protection Technologies team delivers an industry leading engine and platform which provide software protection, detection and removal features for Windows, Microsoft Forefront Endpoint Protection, Microsoft Security Essentials, Intune and many more. The engine software development cycle is fast paced capable of shipping monthly. Within days of releasing, hundreds of millions of users are reached via Microsoft Update and Windows Update.

Our goal is to proactively secure our customers systems from both known and yet undiscovered threats. We deliver tangible value to millions of customer month by month, receive customer feedback and telemetry daily, and we are capable of pro-acting and reacting within hours.

We are looking for software development engineers in test to master and make a direct impact in the software protection industry. You will be working with an incredible team of SDETs testing and developing high quality test tools directly for core protection features like malware (behavior) detection, malware scanning, pattern matching, remediation and will be exposed to many other software like virtualization and emulation technologies, anti-rootkit, packing and unpacking techniques, deep knowledge about many existing file formats and much more. You will have the opportunity to work with a team that knows how to compete in the space and shares a common passion for fighting malware.

Currently the Protection Technologies test team has specific needs in the areas of malware (behavior) detection and remediation. Though not required, antimalware software development experience is obviously a plus. Expertise related to the integration testing and cloud is also needed. The team is currently evolving many reputation technologies (good-known software identification), anti-rootkit technologies, anti-obfuscation technologies, behavioral detections, just to list a few among many other protection, detection and remediation technologies.

A successful candidate will have the following qualifications:
- 3+ years of experience in the software engineering industry. C/C++ coding experience.
- Strong debugging skills
- Clear end to end understanding of all aspects of the software development process.
- Ability to work in a fast-paced environment that includes an aggressive release schedule
- Abundant passion for protecting customers from malware.
- A B.S. or M.S. in Computer Science or a related field is preferred.

RSA:Event

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test-II-Job-WA-98052/1565950/156595015659502012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 784244-74013
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Bing Domains Data Measurements & Insights team is looking for an accomplished leader to join us in tackling the problem of defining metrics, bbuilding measurement frameworks and data warehousing solutions. The team is charterd with providing business impacting metrics on the various facets of structure data index that Bing uses to power various user results and value adds. The team’s challenge is to build a cohesive set of measurement approaches, services & tools that will enable Bing to scale out both the quantity and complexity of structured semantic web data that is processed, at an ever increasing speed and quality. This requires understanding Search and Bing’s technology stack end-to-end; developing deep expertise in web-scale distributed processing, machine learning, analytics, metadata management and crowd-sourcing; partnering with multiple engineering and research teams to make the most of advances in platform & research; and building a team culture that is agile, aims high, and takes pride in excellent software craftsmanship. If you are capable and passionate about taking on all of these challenges, then this role will provide you the scope and opportunity to have a significant impact across Bing’s verticals. The successful leader in this role will lead a world-class team of engineers who deliver in all of these areas.

Roles & Responsibilities

- Lead, manage and develop a team of engineers
- Drive the architecture, design, coding, and shipping of high quality products and services
- Work with program & product management to contribute to product roadmaps and new service definitions
- Lead cross-team and cross-discipline collaboration
- Design, code and deliver backend and frontend online applications, primarily using C# the .NET framework
- Partner with multiple engineering teams & disciplines to produce simple, elegant & high-quality designs
- Own a set of services & tools and support internal customers with new feature requests and operational issues
- Drive a high quality bar in terms of code quality, test driven development, daily builds and automated runtime monitoring & alerts
- Become an expert and go-to person on how to best evolve the codebase you own to achieve business outcomes
- Recruit, mentor and develop junior software engineers

Skills & Qualificactions
- Proven experience designing, implementing & delivering complex software projects that span across multiple teams & releases
- Proven experience with at least one of: large-scale web services, machine-learning, statistical analysis, or web search
- Deep expertise in one of C#, C++, or Java, including their major frameworks and toolsets
- Strong bias for action and track record of delivering results while dealing with ambiguity
- Experience in agile/lean development methods, concept testing and experimentation
- Passion in building and operating very large scale systems

Experience Required
- 6+ years of professional development experience in designing, developing and shipping high quality software products
- 3+ years and a stellar track record of leading software engineering teams
- 3+ years of professional development experience in building & operating online services
- B.Sc. or M.Sc. in Computer Science or related field, Ph.D. preferred

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:BING
BINGTC
XBNGXDV:TACO*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Senior-Development-Lead-BING-%28784244%29-Job-WA-98004/1715042/171504217150422012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Operations
Location: Bellevue, WA, US
Job ID: 787245-76422
Division: Advertising & Online


Director, Business Planning
Role Purpose
Advertising & Online (A&O) is a growing and highly strategic business within Microsoft’s long-term growth strategy. As a division, we’re responsible for creating online consumer audience, and selling digital advertising for owned and 3rd party online assets including Bing, Windows Live, MSN, Skype, Mobile, and Xbox Live. The upcoming release of Windows 8 will bring a new set of significant opportunities.

The Director, Business Planning plays a leadership role in driving our division performance by leading and driving the A&O business rhythm and fiscal year planning. This position interacts regularly with all levels of management, the US and international field organizations, consumer and online BGs, and with our SMSG operations and M&O partners. This is an exciting opportunity that provides significant exec-level interaction across many organizations, and the opportunity to impact and shape our business in an intensely competitive environment.

This role requires someone who is a strategic thinker, a strong collaborator, and has impeccable planning and execution skills with a focus on driving results while building strong relationships. Executive presence and strong navigation agility is an essential requirement of this role.

Key Responsibilities include:
Lead and manage all fiscal year planning activities: Manage the A&O planning process ensuring alignment with corporate (SMSG) planning processes as well as planning integration across A&O sales and marketing teams, and BGs (MS Advertising, Bing, MSN, Windows, Skype, IEB). Work with cross-divisional counterparts to successfully land MYR, PRISM, WWSMM, key operating mechanisms and targets/budgets, playbooks, and subsidiary plans. In addition, own all planning communications to key stakeholders.

Lead and drive the A&O rhythm of the business (RoB) - Integrated with our planning process is our RoB, used to review and improve upon the effectiveness of our strategies and execution. You’ll lead and drive the A&O RoB through the development and execution of the fiscal year planning calendar, including all monthly, quarterly and mid-year business reviews. This includes development and publishing of the A&O scorecard, share dashboard and moments of truth. Partner with Finance to drive operational excellence around fiscal management for the division.

Play leadership role in Global Operations team and community - This is a leadership role. You will be a leader on the Global Ops team, with our HQ team, global community, and across A&O.

Key Competencies
Organization agility and ability to work successfully across a complex, highly-matrixed environment
Managing ambiguity
Work calmly and maintain good judgment under pressure
Impact and influence at all levels of the organization
High personal accountability for self and others
Adaptability, flexibility and creativity

Experiences
The ideal candidate is a seasoned business professional with multi-disciplinary experience, along with aspiration and potential to grow as a broad global business leader
Minimum of 10+ years of similar experience in a fast-paced, results-driven culture
Proven experience successfully operating in a global, highly-matrixed environment
Experience leading complex organizational change

CO:Mkg

]]>http://www.microsoft-careers.com/job/Bellevue-Director%2C-Business-Planning-Job-WA-98004/1771087/177108717710872012-06-15MicrosoftOperationsfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 789745-78485
Division: Online Services Division


Information Platform & Experience (IPE) is building a platform offering transformative experiences to leverage the world’s knowledge through natural user interface. Experience and platform meld together as we create the next generation of how people interact with information and devices.
IPE’s Bing Mobile Experiences team is focused on delivering a new and exciting set of BING experiences on mobile devices.

By blending the power of the cloud and online services with the richness of smartphones the BING Mobile team is creating a new way for the user to experience the phone and online services. If you are interested in joining a cutting edge effort, then the Bing Mobile team is the place to be. We do this by building best-of-breed browser and full-client experiences along with a high-performance platform. We are enabling experiences on your mobile devices such as category search, product search, browsing detailed maps, finding movie times or just searching anything on the web you are remotely curious about. The competition is intense, but the battle is far from won for anyone. Our goal is to deliver BING experience on every mobile device and platform out there. Our mission is to get every one of the mobile queries served using powerful BING search technology. There is lots more to do.

We’re looking for people who understand the special constraints of the mobile world and have experience building dynamic & rich applications for mobile devices. We are seeking a highly motivated and seasoned developer to work on a mobile search experience end-to-end on a very popular mobile platform using ASP.NET MVC and HTML5.

O:IPE
IPECM
XIPEX:CHMU*LI



]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II%2C-IPE-789745-Job-WA-98004/1812201/181220118122012012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Program Management
Location: Beijing, CN
Job ID: 775089-67154
Division: Online Services Division

Title: Program Manager /Program Manager II
Group: Search Technology Center Asia

Search Technology Center Asia (STCA)

STCA was founded in year 2005 and is now starting the second “Five-Year Plan” after the merge with the Ads Platform Center in 2011. The new team has not only built up its strengths and expanded its scope, but also set a shared goal, broadened its vision, and equipped with richer resources that gives the team the confidence to scale new heights.
STCA is now focusing on the following areas: the continuous exploration of Bing search technology; the technical innovation of online advertisement services; the development of the MSN social platform; and the development of mobile search applications. Today, STCA has hundreds of excellent employees and is the largest R&D team of the Microsoft Online Service Division outside the United States.

微软亚洲搜索技术中心
微软亚洲搜索技术中心由搜索技术和广告技术研发团队组成，其研发方向涵盖四大领域： 微软必应（Bing）搜索引擎技术，在线广告技术，MSN社交网络及移动互联网研发。微软亚洲搜索技术中心是微软全球在线产品研发的一支重要团队和中坚力量，同时它也肩负着推动微软在中国及亚太地区在线服务市场发展的使命。为达成这一使命，微软亚洲搜索技术中心在北京建立了世界一流的地区性研发中心，与微软亚洲研究院、微软消费者互联网国际产品部等部门密切协作，致力于将微软搜索及广告产品开发团队提升为高效的、全球性的开发组织。同时中心为每一位才华横溢的工程技术人员和商业管理人员的职业发展提供丰富的机会与挑战。
As part of the Microsoft Bing team, the Search Technology Center Asia (STCA) in Beijing is working to deliver innovative Internet search products and services to the China, Japan, Korea and global Internet markets. Our combination of global scale, local focus, and an integrated partnership with the world-class Microsoft Research Asia gives us a unique capacity to deliver truly useful services for users in this exciting market and to bring the great ideas from China to the world.
Roles & Responsibilities
We are looking for exceptional Program Manager II who are passionate about providing the best search experience and quality for our users in China. We are looking for someone who has the aptitude to succeed in a rapid development environment to deliver a top-notch search service.
As a Program Manager II or Senior Program Manager, you will be responsible for one or more of the following types of projects, based on your interest and fit:
1) End user features: Partner with development, testing, design and research teams to plan, design, and implement end-user facing features in desktop search, maps, and mobile search for key markets in Asia.
2) Core search quality: Partner with development, test and research teams to plan, design, implement, and ship search engine improvements and the tools to multiply our effectiveness, conduct quantitative analysis in our key markets in Asia, as well as to drive an aggressive schedule to deliver progress in these markets continuously.
3) Partnership: Work with business team to evaluate partnership deals, conduct business requirements and then partner with development and testing teams to come up with technical solutions and drive end-to-end project execution.
In all cases, you will need to work closely with colleagues in our US headquarters to manage inter-dependency of the projects. You will also partner with peer program managers as well as Microsoft Research researchers on driving product and technology innovation. You must have strong core program management skills - understanding the search industry and internet user behavior, being analytical and detailed-oriented, having a proven track record of effectively leading small teams to deliver products, and fluent written and oral communication in English. Fluency in Chinese is required.
Required Qualifications
For all of our PM positions, you must possess a strong computer science or mathematical background, a good grasp of software engineering principles, exceptional problem solving skills and experience in delivering large scale software solutions. A demonstrated ability to come up to speed quickly on a new technical domain and be a user advocate at the same time is presumed. Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment distributed across geographical locations are essential.
There are some specific knowledge and experience that we are especially excited to see for the specific projects:
End user features: Interaction design, Data Mining, UI prototyping.
Core search quality: data Mining and Analysis.
Partnership: Native Chinese speaker with China industry working experience preferred.

These positions are located in Beijing, China.

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Program-Manager-II-Search-Technology-Center-Asia-Beijing-Job/1514294/151429415142942012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBeijing, CNJob Category: IT
Location: Hyderabad, IN
Job ID: 770893-68838
Division: IT


**Only Freshers To Apply (2013 Batch)**


Software Development Engineer (SDE): Work at the Core of Every Product We Build

This is where the fun begins for code gurus like you. As a hands-on Software Development Engineer, you’ll make decisions about design and feature implementation, using your mastery of technical tools to make a software application vision a reality. If you like to write code and design efficient data structures and algorithms to develop next-generation applications, this is the position for you. As an SDE, you’ll bring software IT applications to life by working with Program Managers to ensure strong design and Software Development Engineers in Test to ensure quality through testing. Ultimately for the SDE, it’s your code that turns concepts into new technologies and services. Skill Set: C/C++/C#; problem solving; creativity; passion for technology. Responsibilities: Construct data structures and algorithms; write code; test and debug code; prioritizing feature list; examine feature feasibility and estimate development time
Software Development Engineer in Test (SDET): Discover Life on the Last Line of Defense

As a Software Development Engineer in Test (SDET), you’ll own it, break it, fix it, and own it again. You’ll ensure a product’s quality by making sure it performs as users expect it to. Part of the fun is how creative you can be devising ways to manipulate, crush, and sabotage software into submission-while creating innovative testing technologies along the way. Ultimately, as an SDET it’s your input that can make the difference between joy and frustration for the customers. Since you’re keen on how things work, and making them work better, you’ll work hand in hand with the Program Managers and Software Development Engineers to design, develop, and maintain automation systems for use in development and testing cycles. Using the tools you create, you’ll pore over source code for trouble spots, debugging and isolating problems, and executing creative tests to find new bugs while regression testing recent fixes. Skill Set: C/C++/C#, VB; problem solving; methodical; likes to break problems down; customer focus; creativity. Responsibilities: Design and develop tool architecture; write automation systems and device drivers; author test plans and cases; conduct security and stress tests; debug at source level; identify, investigate, and prioritize.

Service Management Engineer: Run the Services that run Microsoft Business

As a Service Management Engineer you’ll run, optimize, engineer and design Systems, applications, infrastructure and services that keep Microsoft’s business running effectively. You would be in charge to manage information security risk and drive enterprise business continuity. As the ‘First and Best Customer of Microsoft’ you would design and implement solutions with Microsoft products even before it gets to the market and then provide feedback to the Product Groups. You will also showcase the design and implementation of solutions/best practices on Microsoft Products with external customers thereby building credibility for Microsoft. Skill Set: DBMS; IIS,OS, Networking; problem solving; methodical; likes to break problems down; customer focus; creativity. Responsibilities: Design and implement solutions for Service Management in live production environments. Work on datacenter servers, OS, Networking, Analyze performance; conduct security and stress tests; identify, investigate, and prioritize incidents and problems.

]]>http://www.microsoft-careers.com/job/Hyderabad-Intern-Job/1544169/154416915441692012-06-15MicrosoftITfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Development
Location: Issy Les Moulineaux, FR
Job ID: 777372-68958
Division: Interactive Entertainment Business

BE WHAT’S NEXT
Trouve ton stage chez Microsoft !

Microsoft propose chaque année plus de 130 missions de stages et d’apprentissage dans un univers international, challengeant et une entreprise Great Place to Work présente depuis 9 ans dans le classement des entreprise françaises où il fait bon travailler
Au plus près de l’innovation, vous rejoindrez nos équipes produits sur des stages Marketing (Xbox, Internet Explorer, WP7…), Technique (pour des missions d’ingénierie conseil, de suivi technique de compte, consulting…), mais aussi Sales ou Support (Contrôle de gestion, Ressources Humaines, Juridique, …)
Disponible pour 6 mois minimum, passionné par les nouvelles technologies ?
Vous êtes sûrement celui ou celle que nous recherchons !

La division Interactive Entertainment Business à Paris mène une grande variété de projets d'ingénierie autour des services live Xbox et Zune. Parmi les projets de stage possible (la liste n'est pas exhaustive) :

- Programmation automatique de boutique de musique en ligne : le but de ce projet est de décider par programmation quel contenu peut être mis en évidence sur la boutique chaque jour, en se basant sur la popularité et la consommation des données. L'étudiant sera chargé de trouver et d'exploiter les sources de données utiles et de déduire un algorithme capable de choisir le contenu à mettre en évidence. Domaines potentiels de recherche : data mining, machine learning.

- La migration d'un service existant de distribution de fichiers audio vers Windows Azure : l'élève sera responsable de la refactorisation du code nécessaire pour permettre l'exécution de la fonctionnalité sur Windows Azure et de l’architecture appropriée pour tirer parti des capacités de parallélisation de la plate-forme Windows Azure. Il devra également maintenir la compatibilité arrière avec la version existante du service et les interactions avec les autres composants du système global. Domaines potentiels de recherche : systèmes distribués, cloud computing.

Buts :
L'étudiant rejoindra nos équipes de développement et développera un projet de bout en bout par le biais de spécifications, conception, développement et tests, afin de fournir un prototype entièrement fonctionnel avec une assez bonne qualité à intégrer plus tard dans les systèmes de production.

Connaissances requises :
- Passion pour le développement de logiciels et d'algorithmes
- Autonome, motivé et rigoureux avec des capacités importantes de résolution de problèmes
- Maîtrise de C#, Java ou C++ (développement sera en C#)
- Connaissance des protocoles HTTP, T-SQL, ou Windows Azure est un atout
- Bon niveau d'anglais

Il y aura un entretien technique par téléphone suivi par 1/2 journée d’entretiens dans nos locaux à Issy.

EUR:MSFR:RD:EN
EUR:MSFR:RD:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-STAGEAPPRENTISSAGE-Ingenieur-Logiciel-HF-Job/1546039/154603915460392012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Customer Service & Support
Location: , , US
Job ID: 788915-77105
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Preferred Location: St Louis

In some cases, the position can also be located in another major city in the Central US including Chicago, Minneapolis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-PlatformsActive-Directory-Job/1782529/178252917825292012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Turkey - Non Location Specific, TR
Job ID: 777393-77895
Division: Services & Support


Microsoft Enterprise Services is seeking an experienced architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Turkey-Non-Location-Specific-CoE-Dynamics-CRM-Architect-Job/1799870/179987017998702012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTurkey - Non Location Specific, TRJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 787023-77884
Division: Services & Support


Location: EMEA locations*
Microsoft Enterprise Services is seeking a technical architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses a technical ERP background, strong project and business solutions experience. The ERP Architect applies advanced analysis skills and experience in the domain of ERP solutions to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate will have a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and ERP technologies.

To be credible he or she must have current and deep experience with implementing large ERP solutions on the Microsoft Dynamics AX platforms, or other large scale ERP systems (e.g. SAP, Oracle/PeopleSoft, Lawson, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics AX 2012 platform. The Dynamics AX Architect applies advanced analysis skills and experience in principals of ERP application design to define appropriate customer solutions. A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for ERP solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 10+ years relevant working experience including expertise in enterprise ERP implementations as well as application deployment and/or distributed system implementation, knowledge of Dynamics AX is an advantage but isn’t a must. Qualifications include hands-on experience with multi-phase, global, enterprise-wide ERP implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*Several locations may be available for that role. This role may be based within any of our Micorsoft major offices and some locations may be preferred depending on customers' assignements. Pelase note we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-AX-Technical-Architect-Job/1799884/179988417998842012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Sales
Location: , , US
Job ID: 792332-79463
Division: Sales


As a Dynamics Technical Director you will work with key strategic prospects and customers driving value for them and create new and expanded opportunities for Microsoft. You will work with the Product Team, Dynamics Business Group and translate the innovation into value proposition for both prospects and customers by working with Sales, Pre-sales, Account Teams and Partners across the US. We are looking for a person with passion for business processes and Microsoft ERP technologies, who translates this passion to re-imagine existing approaches by challenging existing approaches and inspire and lead account teams to think differently by employing new design and consumability/usability ideas from Dynamics ERP stack but also all complementing Microsoft technologies developed both by Microsoft and also our partners. Dynamics Technical Director is hungry for change and thinks “outside the box”, has big ideas and is willing to take on big bets and enthusiastic to change and be changed. Dynamics Technical Director will have great communication, entrepreneurial, analytical, technical and client relationship skills.
Specific Expectations
Understand why we do what we do. Communicate and learn from the Product and Business Group to understand the design philosophies.
Translate the messaging to customer value proposition and evangelize within the field pre-sales/sales resources, account teams and Partners.
Support Key sales opportunities
Drive new thinking and approaches, share winning practices across all pre-sales, sales and Partner resource. Inspire new thinking in your colleagues.
Inject new ideas, approaches, and perspectives to sales teams by enabling a “value driven selling approach” from strategizing, sharing and constantly challenging status quo.
Develop and implement a communication strategy - Example, Artifact sharing best practices, Communication templates, re-using strategies from Win/Loss analytics
Drive and develop a comprehensive Knowledge base that helps the pre-sales, sales, account and Partner teams
Understand the high level functionality and architecture of Dynamics ERP solutions and vision so you can work closely with Account teams to design and showcase the vision to customers.
Drive strategic thinking of what can we do to address customer concerns when there is a GAP. This is shifting focus from what can be achieved “out of the box “to exploration of new business models.
Enable a “Virtual SWAT Team” that closely works together to be “better than the best” on Key Opportunities for Microsoft.
Ability to anticipate problems/issues, strong analytical skills, strong technical skills, ability to adapt to fast paced dynamics environment, innovative thinking, strong project management skills and excellent communication and presentation skills.
Skills and Qualifications
The ideal candidate will have technical experience in Dynamics ERP or Competing ERP Solutions
Candidate will have a demonstrated ability working with executive level management at enterprise customers to map business solutions to business initiatives.
Have expertise in Accounting as well as a vertical such as Manufacturing, Retail, Professional Services, Distribution or Professional Services.
The successful candidate must be able to articulate the business value of our Dynamics application solutions and products and position them in competitive scenarios. Applicants should have a strong technical background with 8+ year's industry experience.
The ideal candidate will have strong communication and presentation skills with the ability to articulate the advantages of complementary Microsoft technology (SharePoint, BPOS, Developer tools) to senior business and technical decision makers as well as front-line technologists.
Candidate must be able to guide and manage virtual teams.

Sales: SMSPG

]]>http://www.microsoft-careers.com/job/Dynamics-ERP-Technical-Dir-Job/1835566/183556618355662012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 792508-80087
Division: Services & Support


Microsoft’s US Enterprise Services is looking for a Project Manager who demonstrates an advanced mix of skills in project management, technology, and strategic business acumen. The role requires both deep project management experience in a consulting organization, broad technology knowledge, and the ability to facilitate the deployment of solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level business and technology decision maker discussions related to agility, business value, and end-to-end Microsoft technology projects is required.
Microsoft Project Managers are key enablers for Microsoft consultants and partner staff. They manage the complete lifecycle of large and complex projects and have a passion for customers that is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
We are specifically looking for Project Managers with extensive experience managing large, global Enterprise Resource Planning (ERP) solutions. This is an exciting time to join a dynamic, growing business! Demonstrated experience in implementing Dynamics AX, SAP, Oracle, PeopleSoft, JD Edwards, Baan or Lawson ERP packages is required.

The selected candidate will apply solid project management and leadership skills and experience in delivering projects on time, within budget, and with high customer satisfaction. This candidate must have excellent oral and written communication skills. The candidate must have experience in managing medium to large size teams on site and remote. Experience managing offshore teams is also preferred. The candidate must demonstrate expertise and proven ability in risk management and mitigation. The candidate must also have experience managing within the PMI methods.

As a Microsoft Project Manager, you will help identify, pursue, and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, the Microsoft Project Manager must be effective in fostering executive level relationships. The successful candidate will help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).

The successful candidate will have a BS/BA degree, or equivalent work experience, combined with a minimum of 10 years relevant working experience, including a minimum of 10 years in technology and 5 years managing projects. Previous consulting experience also strongly preferred. PMI’s PMP Certification is preferred. Proficiency in the Microsoft SureStep methodology is preferred. The job will require frequent travel and can be anywhere within the United States.
792508
SS:ES

]]>http://www.microsoft-careers.com/job/Senior-Project-Manager-Job/1853039/185303918530392012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Munich, DE
Job ID: 771535-67216
Division: Sales

Standard title: Business Development Manager - Partnerships
Local title: CEE Business Development Manager - Cloud Activation
Location: Any CEE approved location

Microsoft’s Small and Midmarket Solutions & Partners group (SMS&P) is looking for individuals who have a passion for helping our service provider customers successfully increase their business and revenue potential when they buy and implement Microsoft’s “service enabled” solutions. If you are an industry professional who has great ideas for executing go to market strategies and plans for service provider channels, and creative ways to promote and better market new Microsoft enabled services through our customers channel, then the Business Development Manager - Partnerships role in SMS&P is for you.
To be successful in the Cloud services market Microsoft needs to build a Partner channel that has the capabilities to scale up and out to meet the Cloud requirements of our Corporate Account and SMB customers.
The BDM Partnerships - Cloud Activation role is strategic to the growth of the Microsoft Cloud Partner ecosystem. In this role you are directly responsible for recruiting and enabling new and existing Partners who have the commitment and capability to become Cloud Partner. Your responsibilities include working with core field Partner roles to help field and Tele PAM’s identify Partner prospects for the Cloud as well as helping PAMs managing Partners sell the Cloud opportunity to their Partners and build out cloud practices in the following countries: Ukraine, Slovakia, Cyprus, Malta, Bulgaria, Serbia, Slovenia, Croatia, Lithuania, Estonia and Latvia.

The BDM Partnerships - Cloud Activation is responsible for:
- Using local market data, developing a strategy to recruit and enable select Partners who have the capability of reaching ‘Partner Activation’ status (8+ wins and 500+ seats) through selling Cloud Services into SMS&P Customer segments. This includes (but not limited to) ‘activating’ the downstream channels of Distributors.
- Using the Cloud Partner Development framework to move a cloud partner prospect to an Activated Cloud Partner.
- Proactively using Partner readiness courses and materials to ready a Cloud Partner to ‘on-board’ and sell one or more Microsoft Cloud Services at scale and to achieve Partner Activation status.
- Act as a catalyst of change in the Partner community, influencing the core field PAM/TPAM roles in their recruitment and cloud enablement of their existing Partner portfolio.
- Active participation in the Cloud Activation Sales Community contributing learning’s wins and best practices.

Qualifications:
-5-8 years of related experience,
- Bachelor’s Degree.

- Ability to articulate the Microsoft’s Cloud business and technology value proposition as it relates to a partner’s strategic imperatives and growth priorities at CXO and Sr. LOB Executive levels
- Strategic business planning and strong track record of partner business recruitment and development skills.
- In-depth understanding and insight to partner business challenges, practices, needs and requirements in order to develop strategic planning, development of product/service offerings and marketing initiatives
- Preferred candidate will have existing knowledge of Microsoft’s service enabled solutions, MPN, Partner business planning & development and Microsoft’s licensing programs
- Consistently displays excellent organizational, communication, project management, negotiation, and problem solving skills
- Results oriented employee who can work independently
- Potentially significant travel required - >50%

“111CEEHQ” “CEE HQ

]]>http://www.microsoft-careers.com/job/Munich-CEE-BDM-Activation-Job/1514176/151417615141762012-06-15MicrosoftSalesfull-timeUSDstarting0BSMunich, DEJob Category: Sales
Location: Islamabad, PK
Job ID: 775493-67500
Division: Sales

The Account Technology Strategist (ATS) adds value to Microsoft by providing technical guidance to customers, resulting in expanded deployments of Microsoft technology, including Windows 7 & Office 2010 adoptions, in targeted accounts.

As the Account Technology Strategist, you will be working with Communication & Public Sector account team to drive solutions and deployment wins. You will collaborate closely with an Account Manager to develop and execute a long-term strategy for the account and evangelize Microsoft products, technologies, and solutions to meet revenue goals and strategic initiatives for the account assigned.

The ATS has the unique responsibility of earning the status as trusted advisor with key technical decision-makers and business leaders, including CIOs, COOs, IT department managers, and architects. You will thoroughly understand the business priorities of your customers, match those priorities to our technical capabilities, and influence the use of Microsoft solutions to support their businesses.

Hiring Profile:

•Build, own, and advance a trusted-advisor relationship strategy that enhances and extends the account executive relationship.
•Leveraging Microsoft’s infrastructure optimization models, build and maintain a Technology Adoption Roadmap (TAR) as the foundation of the vision and engagement plan with the customer.
•Experience in an environment where customer contacts and knowledge are leveraged to prospect opportunities within assigned accounts.
•Combination of business acumen and IT Infrastructure expertise to understand how customer business issues impact their IT environments.
•Broker interactions between the customer and subject matter experts, including field solution specialists, consulting services, support services, product groups, industry teams and partners.
•Serve as the hands-on technical program manager for a variety of initiatives ranging from desktop deployments to proofs-of-concepts and specific solutions such as Private Cloud & Unified communications. Ensure successful reference deployments of these solutions in assigned accounts
•Project and/or opportunity management expertise.
•Experience making presentations to IT Decision Makers and Technical Audience
•Ability to solve complex problems and present the problems and their resolution in a clear and concise fashion.
•Experience in Enterprise technology sales quota responsiility and account development, planning and profiling strategies.
•Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.

The ideal candidate will project professionalism and strong executive presence with demonstrated abilities to:

-Work with executive-level management at enterprise customers or senior officials at Communication & Public sector customers to map IT capabilities to business initiatives
-Architect solutions for maximum return on investment
-Articulate effectively and passionately the business value of our solutions.

Candidate Profile:

5+ years of related experience. No supervisory or management experience is required. Extensive experience in working within teams is required.

Applicants should have a strong technical background centered on Microsoft technologies with 5+ years of industry experience and a track record of successfully leading technology evaluations and deployments.

Experience working at or with large consulting organizations is a plus.

Candidates should demonstrate effective communication and presentation skills.

Candidates should have a bachelor’s or master’s degree in computer science or related technical disciplines, and Microsoft technical certifications are preferred.

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment




]]>http://www.microsoft-careers.com/job/Islamabad-Account-Technology-Strategist-Job/1517579/151757915175792012-06-15MicrosoftSalesfull-timeUSDstarting0BSIslamabad, PKJob Category: Software Engineering: Development
Location: Bangalore, IN
Job ID: 776577-68227
Division: Online Services Division


SDE II

About Ad Center Team, Bangalore

Are you excited about working in a startup environment on the bleeding edge of business and technology? Do you want to work on one of the most pivotal strategic initiatives in the company, be part of creating a fundamentally new and innovative solution to change the landscape of search marketing, and have a great time while doing it? If so, you should take a serious look at our team!

As a result of the Yahoo! and Microsoft Search Alliance, we are creating the ad Center team to go win in the online advertising space as part of the newly formed India Development Center in Bangalore. This team will be responsible for building systems that include massive database infrastructure, relevance algorithms, ad delivery engines, data mining systems, windows clients, web user interfaces etc. The problem space encompasses some of the biggest and most comprehensive problems in Computer Science (Machine Learning, Data Mining, BI, Large Scale Distributed Computing, Service Deployment and Management); Mathematics (Optimizations, Probability Theory); Economics & Business (Auction Theory, Behavioral Targeting). In addition to the technological demands, this is a unique challenge in terms of bridging cultures, organizational design, business acumen and vision setting as we look to refine and deliver on a multi-year vision and mission. The ad Center team in IDC is hiring strong, self-motivated and results driven developers to create a system that will offer an unparalleled value proposition to both search users and advertisers. This is a rare opportunity to be at the epicenter of innovation on the Web and a key influencer of technology decisions for an important growth area at Microsoft.

Are you excited about data and algorithms? Are you excited about applying your computer science skills to cutting edge business problems? Are you excited about building a team of engineers with expertise in machine learning? If the answer is yes, then the AdCenter R&D team at the Microsoft India Development Center (IDC), Bangalore is for you. AdCenter is Microsoft’s online advertising platform. The IDC AdCenter team is responsible for various aspects of the product including its Paid Search and Contextual ad offerings. In particular we are driving technology that helps serve the most relevant ads within content pages that in turn provide high return on investment for advertisers and yield for publishers.

Qualification & Experience :
A minimum of 4-6 years of development experience
Successful candidates will demonstrate excellent design, coding and debugging skills, be able to work as part of virtual team and have excellent cross team collaboration skills.
We are looking for people with a demonstrated track record of delivering production quality software and who can “own” areas and drive features into the product.
The ideal candidate should have participated in the design and implementation of a high impact feature of production software.
You will be working on a c# codebase, so strong c# skills and sound knowledge of the .NET framework will be imperative for the feature work.
Some of the other experiences we’re looking for include shipping high-quality software, from concept to delivery, in a commercial software development environment; a strong development background
A passion for working closely with customers, partner teams and good communication abilities
Knowledge in one or more of the following is a must: Online Advertising, Web Services, .NET, n-tier applications
Passion for tackling very large scale data systems, deriving deep analytics and actionable insights
Designing scalable systems to help derive search Ad marketplace metrics in a timely manner.
Architecting solutions for driving engagement with online search Ad marketplace players by providing key signals to increase monetization and market health.
Prior experience in problem design using Hadoop or other map reduce paradigms is a plus

BS/MS in Computer Science.

]]>http://www.microsoft-careers.com/job/Bangalore-Software-Development-Engineer-Job/1530313/153031315303132012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBangalore, INJob Category: Sales
Location: Milan, IT
Job ID: 777392-68887
Division: Sales

Why does the Principal Platform Specialist (PPS) role exist?
The Principal Platform Specialist adds value to Microsoft by concentrating on large or complex Tier 1 application opportunities in a given set of targeted customers. With the emphasis on increasing Microsoft’s importance within these accounts, the PPS will focus on the clients largest and most important applications thereby increasing our share of the customers wallet and the penetration of our application platform products.

How does the Principal Platform Specialist role add value?
The Principal Platform Specialist (PPS) role adds value by:
Driving high impact, bet your business type solutions (Tier 1 applications) that engage the customer, drive product revenue, and leverages the Microsoft eco-system.
Increases sales demand at the targeted accounts as measured by pipeline and revenue growth

How is the Principal Platform Specialist (PPS) role unique from other roles?
The Principal Platform Specialist (PPS) role is unique in their approach to working within a customer’s environment. Armed with deep account knowledge and a long term vision, the PPS will drive large or complex Tier 1 application opportunities (in many cases mission critical) in a given set of targeted customers. This will be done by focusing on the CIO, Business Decision Maker (BDM) and Business Unit IT communities within the targeted account(s). The PPS approach will be consultative in nature, but also provide an in-depth solutions architecture capability that will be based on a specific customers’ business needs.

While balancing the customer’s needs within the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), the PPS will drive a long term strategy within the account to ultimately drive a deeper Microsoft platform footprint. This strategy will manifest itself in a large product and solutions pipeline and large Tier 1 solution wins

Hiring Profile.
Strong, proven track record of consistently holding or exceeding quota using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mould” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).

Demonstrated experience and expertise selling technology to senior business decision-makers by reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.
Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.
Proven experience in the following key areas:
o System and application design
o Solutions Architecture
o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated project management skills

Is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization.
Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.

Listening to customers (as opposed to telling/selling), probing for business process pains and opportunities, in an effort to meet or exceed their expectations.

Leveraging partner solutions to continuously find ways to solve customer needs.

In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop and the challenges they face with these applications.

Works with the customer to architect solutions

Works with the sales team in preparing the account planning documents
o Formulates a unified account strategy across Microsoft and key Microsoft partners
Jointly creates the evaluation plan with the customer and orchestrates the virtual team
Facilitates the Envisioning and Architecture Design sessions
Creating the deliverables (final presentation, solution specification and value proposition)
Presenting the final deliverables to the customer
Excellent verbal and written communication skills:
o The ability to persuade others through presentations, demonstrations, and written communication are required.
Strong facilitation skills
Communicates effectively:
o Constructs and communicates compelling arguments that convince others to take a desired action
o Demonstrates the ability to present ideas, goals, problems, outcomes, and processes in a fashion that is understood by a diverse audience.
o Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.
Understands the customer’s business:
o Actively researches customer to determine business issues
o Asks “High yield” questions to draw out customers issues
o Differentiates symptoms from root cause problems
o Helps customer prioritize issues to derive high value initiatives
o Understands, describes, and executes a business process:
o Describes the function of a business process and logically and coherently walks you through the process end to end
o Demonstrates and describes successfully using a process in a previous business role, along with the outcome(s) of that process



Builds and leads teams through influence:
o Demonstrates from experience, the ability to recruit and convince others to participate in achieving group goals.
o Keeps the group working toward a common shared outcome or goal
o Effectively utilizes and leverages virtual team resources
Problem solver:
o Demonstrates the ability to apply people, process, and technology to solving complex business problems.
o Effectively describes how to apply which type(s) of technology to solve or mitigate specific business problems
o Is familiar with and can describe to varied audiences in their business terms Microsoft’s solutions

Focused:
o Keeps the desired and agreed to outcome in mind while striving to complete the job and achieve the desired outcome
Organized and analytical:
o Works well in an unstructured environment and creates a common thread through seemingly dissimilar facts and/or events
o Organizes disparate facts and events, discovers causes and effects, and explains them to others

Trusted Advisor:
o Works effectively with all levels in the customer organization helping them understand and solve their business problems
o Becomes the “go to” person the customer seeks out when new business problems must be solved
o Is welcomed by top customer management to discuss new ideas and approaches

Creative:
o Identifies opportunities to solve problems in a new and different way
o Independently and unprompted creates solutions and shares those solutions with customers and peers
o This position involves significant executive level interaction and involvement including presentations, etc.
Acts as a mentor for less experienced Principal Platform Specialists and Platform Specialists


SALES:PPS

]]>http://www.microsoft-careers.com/job/Milan-Principle-Platform-Specialist-Job/1544149/154414915441492012-06-15MicrosoftSalesfull-timeUSDstarting0BSMilan, ITJob Category: Customer Service & Support
Location: Shanghai, CN
Job ID: 776435-69028
Division: Services & Support

JOB SUMMARY
This position is responsible for supervising and enhancing the performance of a team of Microsoft Active Directory service support in Shanghai, China. The Team Manager will monitor and enhance the performance of the team in the areas of productivity, customer satisfaction, employee satisfaction and employee development, as well as enhance the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving customer satisfaction, communication skills, and technical ability. The Team Manager will also need to work closely with the cluster lead in the region to drive CPE for Microsoft customers and partners. In addition, he/she also needs to work closely with the Premier and APGC CSS peer teams in the region on resources planning and management to ensure the success delivery of technical support needs of Microsoft.
This position requires very good communication skill to drive effective collaboration with Global CTS, Escalation teams and Product Engineering teams. The responsibilities of this position include:
o APGC Premier Support Engineer team operation
o Collaboration with Global CTS and Product team.
o Collaboration with Premier and MCS teams to ensure business growth in APGC region.
o EE skill-set development and career development, which is very important for people retain.

MAIN RESPONSIBILITIES
1. Addressing issues that affect AD operation at the team level.
2. Working with platform Cluster Leads in the region to grow Premier Business
3. Conducting employee performance reviews/evaluations and holding regular career planning sessions with employees.
4. Collaborating with MS product/program management for troubleshooting and working out solution to fix possible product bug.
5. Working with Premier team to receive/provide feedback, allocate and plan proper resources to fulfill the support need of Premier customers.
6. Ensure team’s disciplinary operation on quality support to improve customer satisfaction.
7. Collaborating with CSS management on resources management on areas of escalations, case routing, etc.

Competencies:
Demonstrated leadership skills and strong communication and interpersonal skills.
People Management skill and leading the team to achieve business result with high-level coaching, culture building and collaboration skills
Prior knowledge in at least one of the following disciplines is required: IT support organizations with Microsoft Business Application products including Office suite, Exchange server, SharePoint Server or other technical skill strengths with an online service or network communications.
Communication skills that allow you to take lead and control the communication with frustrated or upset customers.

Qualifications:
8+ years working experience in IT service or relevant industry
3+ years people management experience
Must possess the ability to work independently with minimal management supervision
Demonstrated aptitude for providing exceptional customer service in politically charged environments.
Demonstrated knowledge and ability to manage others in all areas of an Support Engineer’s job including setting customer expectations, devising and implementing action plans, advanced technical troubleshooting, managing hot customer escalations, and professionally communicating to all parties involved
Be willing to develop and execute a self-improvement plan on an ongoing basis to meet changing job expectations within acceptable business timeframes
Frequent international travel required and available to travel to a customer’s site under short notice and work remotely.
Proficiency with Microsoft Office with strengths in Outlook, Word, Excel and PowerPoint and associated applications

Technical Requirements:
Ability to read and analyze network traces
Must have general knowledge of Office, Windows, Lync and Networking.

Education:
Bachelor or Master Degree in Computer Science, Electronic Engineering or equivalent experience

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Shanghai-Team-Manager-CSS-SH-Job/1547493/154749315474932012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSShanghai, CNJob Category: Finance
Location: Kista, SE
Job ID: 778286-69616
Division: Finance


Business Controller/M&O Controller


Business

Microsoft has a strong and growing business presence in Sweden. Microsoft in Sweden has an annual revenue of approximately $800m and a team of 400+ dynamic sales, marketing and support professionals and an exciting product portfolio. Sweden Finance is responsible for business performance management and financial leadership of Micrsoft in Sweden and to provide decision support and act as a trusted advisor to the Microsoft Sweden business teams.


Role purpose

For the Sweden Finance team we are looking for a talented and strong business controller to exercise financial leadership in leading the subsidiary SMSG business planning, performance review and reporting processes. The incumbent will oversee the execution of well orchestrated business and financial processes for the subsidiary, will be responsible for providing sound business support and analysis across Sweden SMSG and act as a trusted advisor to management and key stakeholders of the business, with emphasis on the Marketing & Operations Organisation (M&O), subsidiary General Manager (GM), and subsidiary Finance Lead. The role will provide people management to a team of controllers and be expected to provide business control and business planning process leadership to all segment controllers in the Sweden Finance team. The individual should be someone with strong business acumen, be able to see the big picture and work as a strategic level, yet know the details and be willing to roll up his/her sleeves to get the work done. This position is a key high profile position with the Sweden sales and marketing subsidiary and reports to the subsidiary CFO


Core Job Responsibilities:

Business Excellence

Lead the subsidiary financial processes pertaining to the budget, mid-year, and strategic planning processes, working in key partnership with the subsidiary M&O organization, segment controllers and Financial control in doing this.
Partner closely with Business Planning Manager (in M&O) to plan and execute joint M&O/Finance financial and business planning processes.
Drive an effective rhythm of the business (ROB) and business performance reviews for Microsoft Sweden, working closely with M&O, subsidiary segment controllers and segment teams in achieving this.
Drive forecast accuracy through solid forecasting model and process.
Execute financial processes with quality and accuracy, improve business productivity and operations.
Provide strong finance support and analysis across Sweden SMSG, including variance, trend analysis with in-depth identifications of root causes on the status of business, and other reporting. Drive on improvement of subsidiary operating margin in all aspects.
Provide finance support and analysis to Business Groups in M&O, and to SMS&P and EPG Leadershipthrough team of segment and BG controllers.
Ensure the compliance to GAAP and MAP and sufficient internal control
Provide other financial support or co-ordination to the business and operation, such as incentive scheme, quota setting, etc.

Business Insight

Provide financial leadership to profitably grow Microsoft’s business in Sweden by driving insight and highlighting business opportunities (e.g. revenue growth, cost efficiencies, integrated solution offers) across all parts of the business, resulting in scorecard achievement. Drive corrective action to meet bottom line commitments where needed.
Continually review the business and leverage existing scorecards and analysis to assist management decision making. Work with M&O to ensure accurate financial understanding of subsidiary scorecard.
Benchmark with other subsidiaries and drive best practices.
Lead financial performance management activities, through active involvement in the implementation and execution of the Rhythm of the Business (ROB).
Be a key business partner for the M&O, GM and Finance organisations in the subsidiary, as well as to SMS&P and EPG leadership.
Drive local process improvement and business insight initiatives. Contributing and supporting worldwide initiatives.
Establish a strong partnership with the Western Europe HQ business/M&O controller and actively contribute to the WE business controller/M&O controller community.
Be knowledge expert in the subsidiary Finance team of revenue processes.

People Leadership

Lead a team of 3 controllers (EPG, SMS&P and BG) and 1 revenue business analyst (vendor), in achieving business goals outlined above.
Provide business control leadership and support to subsidiary segment controllers
Actively participate in broader finance team activities and support to drive the collaborative, fun and team working culture.
Own the career development and succession planning of his/her team
Support the Finance Lead in driving people agenda


Knowledge, Skills and Experience:

10+ years of demonstrated work experience in Finance, of which at least 7 years in business control/FP&A and at least 3 years as a People Manager.
Demonstrated ability to thrive in complex matrix and performance driven organisations
Excellent interpersonal and organizational skills. Must be able to communicate effectively and work well in a team environment
A degree in Business or Finance/Accounting/Economics or similar is required (BComm, BBS, etc)
Advanced PC skills in spreadsheet and relational databases applications required
Strong analytical skills and process improvement experience
Ability to demonstrate strong internal control mindset required
Fluent in English & Swedish, written and oral.
Positive attitude
Experience from IT industry preferred


Application

Apply online by clicking "Apply to Job" and then "Create Resume/Cv". Please send your application as soon as possible.

Note: It is important that you write a motivated application, when you apply for the position - and that you should copy/paste BOTH the application - AND the resume into the text box.
Hiring Manager: Johan Dovander (johand@microsoft.com )
HR contact: Per Larsson (pelarsso@microsoft.com )
Location: Kista, Sweden

]]>http://www.microsoft-careers.com/job/Kista-CONTROLLER-MANAGER-Job/1556853/155685315568532012-06-15MicrosoftFinancefull-timeUSDstarting0BSKista, SE Engagement Manager Jobs in Denmark

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

Services project, delivery or engagement manager – whatever you consider yourself to be, this is your opportunity to work with leading edge technologies and solve complex IT and business challenges on the Microsoft platform

Engagement management at Microsoft

As a natural progression for a talented, well-seasoned consultant or IT project manager, this rare chance to become an engagement manager is relatively unique to Microsoft. As well as supporting pre-sales teams, you’ll consult with clients, translate their needs into IT solutions and assemble and manage a consulting team to deliver the work. Leading engagements from conception to completion, this will involve defining project scope and schedules, managing resources, delivery and governance, and reporting to internal and external stakeholders.Engagements at Microsoft are projects that range from two weeks to two years, encompassing anything from enterprise consulting to infrastructure architecture to large scale applications development. Put simply, your role will be to lead and serve our customers and partners to realise their full potential through Microsoft software and services.

It’s your chance to:

- Work with leading-edge technology and some of the most experienced Microsoft technology consultants in the world
- Be trained on and work with the latest technologies – often using products that haven’t yet been released
- Fuel your passion for deploying new and interesting technology to deliver business results to Microsoft’s clients
- Build on strong sales and project management skills whilst developing new business management and technical insight
- Help our largest customers get the most value from their investment in Microsoft

Skills and qualifications:

- Consulting background with a broad understanding of Microsoft technologies
- Sales experience
- Excellent project management skills and the ability to prioritize your portfolio
- Strategic and analytical thinker with an eye for detail
- Degree or equivalent in IT or management, and ideally an MBA
- Ideally Prince II management qualification
- Strong written skills and ability to structure key architectural and strategy documents

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Hellerup-Engagement-Manager/1566588/156658815665882012-06-15Microsoftfull-timeUSDstarting0BSDenmarkJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 778555-69862
Division: Server & Tools Business

If you want to be part of making Microsoft’s cloud strategy successful then come join the Windows Azure UX experience team. This team is focused on improving the all up Azure experience including Logon, Billing, acquiring Azure resources such as IaaS, Storage etc, the all up Azure management experience and a new Azure Marketplace. We have the opportunity to significantly improve the customer experience for Microsoft’s Cloud initiative.

We are looking for a passionate SDET to test and drive quality into the Azure portal investments. The ideal candidate must have strong coding, debugging, and testing skills in an Azure environment. You will write fully automated end-to-end tests that validate the portal features. You will be responsible for end to end testing from test spec through functional testing, accurate opening and closing of bugs. Experience with UI testing as well as passion for end user experience is essential.

Primary responsibilities include the following:
- Plan, design, and implement fully automated functional, stress, and scenario/integration feature tests
- Design, implement, and debug distributed services and tests in Windows Azure and on-premises cluster environments
- Debug and nail automation failures and product bugs across multiple code bases, services, and technologies
- Partnering with development and program management teams to cost, plan, and deliver high quality workflow features

Basic Qualifications
•BS or equivalent in a technical area
•3+ years in test and/or development experience shipping products
•Strong programming & software design skills in C++/ C# and .NET framework, experience with JavaScript, HTML5 and Rest a plus
•Strong test aptitude
•Self-motivated & result oriented

ST:Azure
ST:ASG
ST:MWP

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test-II-Job-WA-98052/1560550/156055015605502012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 778571-69871
Division: Server & Tools Business

Are you passionate about helping our customers to transition Cloud? Do you like working with the latest Web technologies, including .NET 4.0, ASP.NET MVC, ASP.NET Razor, jQuery, REST, Web Services, Web Deploy and others?

The Azure Application Platform Team drives the Windows Azure management and user experience with a new web management platform to manage the experiences end-to-end; from application provisioning, billing, monitoring health and their resources, all the way to end-users creating their Web sites and everything in between. We are looking for a developer with a passion for compelling customer experiences, and web development skills to join our fast paced and fun team to help us deliver an innovative extensible web based management platform.

Prerequisites:
•Minimum 3+ years of experience of professional development using C# and ASP.NET
•Minimum 3+ years of experience of professional development using HTML, CSS, JavaScript/AJAX

Responsibilities include:
•Working with the team on the design/planning of user-facing features
•Writing back-end and front-end code, as well as infrastructure and tools
•Building functionality that works in Azure and on-premise.

Skills and qualifications:
•Bachelor's degree or equivalent experience
•Experience with ASP.NET and C#
•Experience using Web technologies like HTML, CSS, JavaScript
•Knowledge of SQL is a plus
•Knowledge of jQuery and Ajax is a plus
•Ability to interpret and translate technical requirements into appropriate interface design

ST:Azure
ST:ASG
ST:MWP

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-II-Job-WA-98052/1560585/156058515605852012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: User Experience
Location: Bellevue, WA, US
Job ID: 776646-69102
Division: Online Services Division


Have you ever considered how design can be a driving force in radically transforming the online search experience? Are you looking for a challenge that encompasses a broad set of design issues and the opportunity to work in a highly collaborative and passionate design team? The Bing Design group is seeking an exceptional UX Designer to be a part of a team that is driving and developing the best-in-class consumer experiences (user interface designs, interaction models, prototypes, etc.), in a fast-paced, environment.

As a Bing UX Designer you will need to be creative, flexible, and play many roles. You will need to be incredibly hands on and have passion for your designs. You will be assigned to multiple projects for cross functional search experiences and help cultivate an environment of sustained creativity and growth.

We are looking for candidates with a proven track record for creating highly impactful design solutions. Bing has a rapid, innovator’s culture where we will look to you to cultivate an environment of sustained creativity and professional growth for designers while managing the demands of a fast-paced, highly productive engineering organization. You should be equal parts thought leader and craftsperson and be able to drive design direction to ensure team effectiveness and cross group collaboration.

Requirements:
3+ years related UX design experience in product, company or agency.
3+ years of experience in leading designers for high-quality consumer experiences for high-volume markets within a team environment.
MA/MS in interface, graphic, information design, or related field, OR a BA/BS in design or related field, with significant industry experience.
Proven experience leading, inspiring, and nurturing teams; providing direction, vision and planning.
An in-depth understanding of HTML, and the capabilities of web browsers is essential.

Desired Skills:
Strong command of visual design capabilities, including composition, layout information hierarchy, typography and color.
Proven knowledge of having a user-centric approach to design and a working understanding of how to apply user research data.
Responsible for strong conceptual and strategic directions and clearly presents those ideas to the project team and stakeholders.
Excellent verbal/written communication and presentation skills.
Working knowledge of Silverlight is highly desired but not required.
Passion for design and ability to effectively share your point of view and expertise with project team members.

A portfolio demonstrating breadth and creativity and proven experience in telling stories, building UI models, generating detailed wire frames, developing prototypes and delivering comprehensive specifications. Please indicate your specific roles and contributions for each project submitted as part of the portfolio.



O:BING
BINGCV
XBNGXUX:CAVA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-UX-Designer-II-Bing-776646-Job-WA-98004/1547453/154745315474532012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSBellevue, WA, USJob Category: Finance
Location: Bellevue, WA, US
Job ID: 779038-70354
Division: Finance


Americas Enterprise Services (AES) is responsible for delivering a wide range of consulting offerings and packaged support solutions to customers and partners across the Americas. The AES Finance organization is responsible for providing end to end financial management, governance and executive decision support to advance the overall success of the division.

AES Sales Finance has an opening to partner with the Services Sales team. This is an excellent opportunity to support a rapidly growing $1.3B end to end business within Microsoft with significant upside as MS expands its Services business and moves to the cloud. The role will work directly with Sales business partners and AES Finance in revenue reporting and analysis, ROB, financial planning, budgeting, quota oversight and ad hoc analysis to support business decisions. Responsibilities include:

Finance ROB processes: own key ROB processes including MBU, QBU, MYR, target setting, planning, budget setting and budget cascading. Partner with the US and WW Services Finance to drive target setting and provide field guidance for budget analytics and cascades.
Revenue reporting and analysis: drive performance and opportunity analysis provide business intelligence and insight around revenue results to the AES Sales leadership team, AES finance and extended Services and Finance teams
Team with Sales management to understand Services’ priority revenue areas, the key strategic offerings of Services, and provide analysis to drive business insight and impact growth
Provide guidance to optimize spending: analyze the efficiency of the sales force and the return on investments made to increase sales.
Collaborate across matrixed and multi-disciplinary teams: work with AES and Worldwide finance, North America subsidiary finance, US and WW Sales Excellence, WW Incentive Comp, Services Operations and other teams to optimize processes, data management, reporting systems and quota management to drive greater efficiencies and business support
Provide ad hoc analysis, reporting, problem solving and support for Sales business partners and Finance

We want to know what you think. We need your initiative, motivation, curiosity and leadership to drive business analytics and provide insight and impact to Services Sales. We want to know what you think about the data and how it can be leveraged to improve the business. What creative ideas and insights do you have? How will you create impact? Share your analysis of MCS and Premier revenue across the Services Finance and Sales teams. Work with field sales, the Sales Excellence team, USES and WW Services Finance, WW Incentive Compensation and other organizations within our extended Services organization. Be part of the energetic and winning US Services Finance team.

Qualifications
- Minimum 10 years of demonstrated work experience in financial analysis. MBA and/or CPA a plus.
- Demonstrated expertise in financial analysis, modeling as well as project management.
- Advanced Excel and database skills. Access or SQL database experience a plus.
- Ability to prioritize and function well in a dynamic and ambiguous environment. Must be able to work on multiple projects
simultaneously with delivery deadlines.
- Strong communication and interpersonal skills and the ability to communicate effectively with VP’s and GM Senior
Leadership across Services, SMSG and the field. Need ability to influence without authority.

SMSG:FIN

]]>http://www.microsoft-careers.com/job/Bellevue-Finance-Manager%2C-Sr_-Americas-Enterprise-Services-Job-WA-98004/1569109/156910915691092012-06-15MicrosoftFinancefull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Program Management
Location: Bellevue, WA, US
Job ID: 777668-71937
Division: Online Services Division


Are you passionate about solving challenging problems for our customers? Do you think big and enjoy driving complex technical projects? Do you like balancing both technical and business requirements to meet customer needs? Do you work well with product leadership team and with internal / external partners? If so, this may be the right role you for.

The AdCenter Applications team has a mandate to transform the Advertiser experience for Bing. Come and be part of the team that is building world class User Experiences, Tools and APIs for Advertiser Onboarding, Campaign & Bid Management, Keyword Research, Account & Identity Management, and Campaign Analytics. Help us unlock Advertiser budgets and spending, thereby accelerating the network effects that will drive greater yield and RPS (revenue per search) in our Paid Search ecosystem and help us compete against Google.

We are looking for a program manager who can drive complex projects with executive visibility, think about business requirements and is deeply technical. The ideal candidate should have a solid background and passion for great user experience, scenario driven engineering, and being the voice of the customer. In addition, sound technical skills and 2+years of experience in Web 2.0 applications, web services, scalable systems, cloud computing, API design, and/or data driven decision making is key to success in this role. Interest in auction theory, game theory and marketplace design is a plus. The candidate should be highly detail oriented and should be able to own and execute complex projects with minimal supervision.

Candidate should have strong leadership, organization and communication skills, and should be comfortable working with architects and senior development leads. A bachelor's degree in computer science, information science, or equivalent is required with 4+ years of program/project management. Candidate must have experience shipping products within the online space during multiple ship cycles and have demonstrated leadership in shipping a major product release.



XADSXPM:TABA*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Program-Manager-II-Ads-Platform-777668-Job-WA-98004/1653702/165370216537022012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Algeria - Non Location Specific, DZ
Job ID: 780284-75701
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Infrastructure-Architect-Job/1757122/175712217571222012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAlgeria - Non Location Specific, DZJob Category: Sales
Location: Berlin, DE
Job ID: 780085-70929
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg

Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Berlin-Application-Sales-Manager-%28mw%29-Job/1600612/160061216006122012-06-15MicrosoftSalesfull-timeUSDstarting0BSBerlin, DEJob Category: Services & Consulting
Location: Buenos Aires, AR
Job ID: 780553-71233
Division: Services & Support

Associate Consultant - Young Professional

Nos orientamos a estudiantes que estén cursando el último cuatrimestre o egresados (no más de dos años desde la fecha de egreso) de carreras como Informática e Ingeniería en Sistemas

Las principales responsabilidades de la posición son:
Poder ejecutar un servicio de planificación de tecnología de 2 semanas de duración en un clientes Enterprise, en al menos una de las siguientes tecnologías: Public Cloud (O365), Desktop Deployment, Developer Tools (Visual Studio), Lync & Exchange, Private Cloud, SharePoint, SQL Server

El candidato deberá estar familiarizado con la tecnología de Microsoft para poder aportar valor al cliente en las distintas actividades que propone el servicio.
Son requisitos de la posición tener conocimiento básico de la tecnología en cuestión y del stack de productos Microsoft en general.

Características:
Autonomía
Capacidad de Análisis, Planificación y Organización
Capacidad para trabajar en equipo
Comunicación efectiva
Habilidades interpersonales
Orientación al cliente

This Job is eligible for the following work arrangements :Flex Time;TeleWork

Microsoft is an equal opportunity employer and supports workforce diversity.


LATAMJOBS
ARGENTINA:JOBS:YPSERVICES

]]>http://www.microsoft-careers.com/job/Buenos-Aires-YP-Associate-Consultant-Job/1606891/160689116068912012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBuenos Aires, ARJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 780450-71168
Division: Services & Support

Responsable de missions (Engagement Manager) H/F

Microsoft Services, la division conseil de Microsoft, a pour mission de favoriser l’adoption des technologies Microsoft dans le cadre de projets critiques des grandes entreprises clientes et de sécuriser le déploiement de ces technologies grâce à ses équipes.
Microsoft Services intervient sur le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la définition, la planification et la mise en œuvre de projets.
Suite à une forte croissance d’activité, Microsoft Services recherche un Responsable de Missions (Engagement Manager) pour la practice « Infrastructure ».

Votre mission
En tant que Responsable de missions des SI, votre objectif prioritaire est de structurer, contractualiser et suivre (qualité, management des risques, délais) les missions de transformation du SI de nos clients mettant en œuvre les technologies et de Microsoft.
Plus précisément, vos principales responsabilités seront les suivantes :
Rencontrer les clients de Microsoft, comprendre et analyser leurs besoins afin définir le périmètre d’étude, rédiger la proposition, les différentes étapes d’accompagnement, la structure des équipes et l’estimation du coût de leurs projets
Assurer le pilotage des missions en anticipant les risques associés, en assurant un haut niveau de qualité des livrables et en contribuant significativement à la satisfaction client
Etablir un prévisionnel de revenus et assurer la profitabilité des missions
Veiller à la performance et au développement des compétences des consultants
Votre profil
De formation supérieure, vous avez au minimum 10 ans d’expérience comme architecte/directeur de projets sur les technologies Microsoft idéalement acquise dans une société de conseil ou une SSII.
Vous êtes rompu à la pratique de l’avant-vente de missions et projets de conseil et au pilotage de multiples missions dans un contexte « grands-comptes ».

Vous possédez de préférence les compétences techniques suivantes :
•Gestion et méthodologie de projets (PMP, …)
•Maîtrise des environnements de production : ITIL/MOF
•Infrastructure et communications unifiées.

Enfin, vous vous reconnaissez les qualités professionnelles suivantes :
•La passion pour la technologie et l’innovation
•Un savoir faire méthodologique éprouvé
•Une grande qualité d’analyse et de synthèse
•La capacité à travailler en équipes et à s’adapter à des environnements variés
•Une bonne présentation, le sens de l’écoute, une excellente communication
•Une bonne maîtrise de l’anglais

Poste basé en région parisienne; des déplacements seront à prévoir.





EUR:MSFR:SMSG:EN
EUR:MSFR:SMSG:FR


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Responsable-de-missions-%28Engagement-Manager%29-HF-Job/1607032/160703216070322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Operations
Location: Redmond, WA, US
Job ID: 772749-67733
Division: Operations


Global Foundation Services is the team behind the cloud. GFS is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy individual to help build the network that powers the world’s largest online services.

The Microsoft Operations Center (MOC) is looking for a Systems Engineer focused on incident management as part of the OSD (Online Services Division) in Global Foundation Services. The MOC is a key player in providing operational support for over 300 products and services for Microsoft in our consumer and enterprise services.. The ideal candidate will have several years of experience building and troubleshooting large scale fault tolerant web services at an expert level. With a scale of hundreds of thousands of servers and growing fast, you will be supporting the most critical incidents for Microsoft’s services while working with high profile partners.

The (MOC) enables Microsoft to deliver successful online businesses by providing World-Class Operations Center Services. Delivery Groups play the leading role in developing holistic solutions for services to come to market, and the MOC provides sustainable competitive advantages to those Delivery Group solutions through a suite of work-streams that are externally and internally shown as unsurpassed in cost and quality..

Responsibilities include:
- Support hundreds of thousands of production Windows servers that make up the Bing & Ad Center environment in a 24X7 shift model
- Work closely with our SOC/NOC to detect, prioritize and resolve incidents
- Identify and document common recovery procedures for service impacting incidents
- Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
- Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
- Provide team feedback and drive improvements with current tools and process; drive initiatives to the appropriate group for either design and implementation or business risk assessment
- Drive operational aspects of incident management, ensuring SLA’s for time, quality, and customer satisfaction are met in for our global infrastructure.



Attributes of a successful candidate:
- Operations Experience in a 24 x 7 x 365 support model
- Demonstrated strategic thinking, quantitative and analytical skills, team leadership, and collaboration
- Excellent problem resolution, judgment, negotiating and decision making skills
- Excellent written and oral communication skills required; special focus on customer/client interaction a must

- Strong troubleshooting skills in the following technologies:
- Windows Server 2003
- Windows Server 2008
- SQL Server 2005/2008
- IIS
Required Basic Qualifications Search Terms
2+ years managing IIS and/or SQL servers in a large scale production environment
2+ years managing Windows 2000/2003 in a large scale production environment with exposure to fault tolerant web services, Active Directory, IIS, MSSQL, Clustering and SANs.
2+ years of working knowledge and experience troubleshooting application and platform faults in large scale Windows environments
2 years of success of using common Win32 instrumentation (performance counters, event logs, wmi, etc) to detect and resolve incidents
4+ years of success in documentation, presentation and communicating effectively to clients and users.
4 years of operational support delivering resolutions to a ticket or issue system

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


XGFSXEBG:LASHAM*LI
O:MSGFS


]]>http://www.microsoft-careers.com/job/Redmond-ITService-Operations-Engineer-772749-Job-WA-98052/1521895/152189515218952012-06-15MicrosoftOperationsfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 775490-69915
Division: Server & Tools Business


We build Microsoft's open source project hosting web site (www.CodePlex.com https://mail.microsoft.com/owa/redir.aspx?C=55682cfa05a74d5486121291068e4a5f&URL=http%3a%2f%2fwww.CodePlex.com). We host thousands of open source projects and our user base is growing rapidly. CodePlex allows users to start and manage open source projects and provides them with infrastructure for source control, bug tracking, wiki pages, downloads, forums, and project statistics. CodePlex recently became part of TFS and is now moving on to the Team Foundation Service, which is TFS hosted on Azure.

We are looking for a Senior SDE to help continue the success of CodePlex as we build the next generation of features. Our goal is to be the best open source project hosting experience on the internet. We want CodePlex to be an engaging and valuable community for developers and a great resource for open source software. This is an exciting opportunity to be a key part of highly-visible project and be connected to the world’s software developers.
We use the latest tools and technologies including Windows and SQL Azure, ASP.NET MVC Razor, jQuery, and ReSharper. We leverage open source software in our development. Our team is highly customer-focused and will release on a monthly basis using an agile methodology to achieve high team productivity, deliver quality results, and respond quickly to user needs.
If you are an experienced developer who writes outstanding code with high productivity, has strong architecture and design skills, is great at solving technical challenges, and enjoys working in an agile environment, then we want to talk with you.
Responsibilities:
Build a great product by designing and developing application logic, web pages, and database support for new features & services
Provide technical leadership, including mentoring other developers
Help define and improve application architectures and engineering processes
Helping troubleshoot and fix issues found by the test team or production operations
Qualifications:
•Minimum of 7+ years of software development experience
•Experience with the following technologies: C#, ASP.NET, HTML, Javascript, SQL Server, web services
•Experience with agile software development (e.g. extreme programming)
•Experience with unit testing and test-driven development (TDD)
•Experience building complex, high performance web-based applications


ST:MSVS


]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer%2C-Senior-Job-WA-98052/1560532/156053215605322012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 789580-78140
Division: Online Services Division

The new Local Mobile team inside OSD is looking for great software developers who want to work on a high-risk/high-reward, out of the box, white-knuckle-hard, keep-you-awake-at-night project that will help Microsoft redefine how users interact with merchants & marketers in the real world.

Given this is a day-zero project, you must be able to handle ambiguity, be highly motivated and self-driven and have demonstrable high-quality coding skills at all levels of the software stack from Kernel to UX. You should have the passion to tackle challenging and unknown areas without going crazy, and recognize the appropriate “materials in the room” inside and outside Microsoft that can help accelerate or lower the risk of the project. Filing patents will be an integral part of the overall effort.

If you want to work in a startup environment inside Microsoft, in a small, technically-focused team, focused on coding bleeding edge services, running fast and shipping big to hundreds of millions of users - this is your chance.

Qualifications include:
-3+ years development experience.
-Experience working in development on a commerce platform



O:MA
O:Bing
XADSXDV:BRCH*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-MSABG-789580-Job-WA-98004/1804817/180481718048172012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 791777-79076
Division: Online Services Division


If you’re looking for an opportunity to build exciting products and services in a great environment, you have found one! In the newly formed Information Platform and Experiences division, we are looking for solid engineers to help us realize a fascinating new vision for connected devices at Microsoft using sound and audio.

Come join our team comprised of world-class scientists in audio signal processing as well as top-notch software engineers to deliver high-quality, scalable, exciting code to the marketplace. We are the team that brought you Bing Audio music recognition for Windows Phone, and we’re ready to expand our services globally and to new, exciting scenarios.

Our services integrate tightly with many interesting parts of Microsoft, including the rest of the Online Services Division (Bing, MSN), the Interactive Entertainment Business (Xbox/Kinect), and Windows Phone. We are located in the Bravern towers in downtown Bellevue, close to transit, shopping, and restaurants.

The ideal candidate is passionate about high-quality & scalable services, tight iteration cycles, and shipping code. Solid design skills using object-oriented techniques and self-starter motivation are required. Experience with Windows Azure, mobile client development, mobile services, Cosmos, information retrieval, digital signal processing, statistics, and multimedia are all significant plusses.

Requirements:

- Passion for high-quality, dependable, efficient service code
- Experience shipping real software to the market
- 6+ years of professional experience
- 5+ years of experience in C#/C++/C
- 4+ years using .NET
- Nice to have technologies: SQL, Scope, Cosmos, WCF, Azure, XAML, XNA, Windows Phone, iOS, audio signal processing

O:IPE
IPELC
XIPEX: LOCA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-IPE-791777-Job-WA-98004/1825459/182545918254592012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Issy Les Moulineaux, FR
Job ID: 780619-71290
Division: (Not Division Specific)


Ass. Marketing Intelligence


BE WHAT’S NEXT
Trouve ton stage chez Microsoft !

Microsoft propose chaque année plus de 130 missions de stages et d’apprentissage dans un univers international, challengeant et une entreprise Great Place to Work présente depuis 9 ans dans le classement des entreprise françaises où il fait bon travailler
Au plus près de l’innovation, vous rejoindrez nos équipes produits sur des stages Marketing (Xbox, Internet Explorer, WP7…), Technique (pour des missions d’ingénierie conseil, de suivi technique de compte, consulting…), mais aussi Sales ou Support (Contrôle de gestion, Ressources Humaines, Juridique, …)
Disponible pour 6 mois minimum, passionné par les nouvelles technologies ?
Vous êtes sûrement celui ou celle que nous recherchons !


CONTEXTE
Au sein du département Marketing de Microsoft France, notre équipe a pour principale mission de mener les études et analyses de marché et de faire les recommandations stratégiques auprès de la direction générale de Microsoft France et des différents groupes marketing et commerciaux, afin de contribuer à la croissance de la filiale à travers la détection d’opportunités et la connaissance des principaux concurrents.

MISSIONS
Etudes
- Suivi et synthèse des études de marché (briefs, questionnaires, terrains, présentations)
- Adaptation d’études réalisées par les équipes internationales
Analyses/prévisions de marché et veille
- Recherche documentaire à des fins de veille sur les acteurs de nos marchés
- Création et maintenance de tableaux de bord / indicateurs clefs et benchmarks
- Mise en place de présentations et de notes de synthèse à destination des décideurs et du top management
- Rédaction de notes de synthèse sur la conjoncture économique en France et sur les grandes tendances du marché informatique
Knowledge management
- Mise à jour et actualisation du contenu de l’intranet de l’équipe
- Réalisation de Newsletters à destination de tous les employés Microsoft
- Gestion de projets en collaboration avec nos fournisseurs externes de data

PROFIL RECHERCHE
- Ecole d’ingénieur, de commerce ou Université
- Capacités de synthèse et de communication
- Rigueur et organisation
- Goût pour les chiffres et les analyses


]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-STAGEAPPRENTISSAGEMARKETING-Ass_-MKT-Intelligence-HF-Job/1611835/161183516118352012-06-15MicrosoftMarketingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Services & Consulting
Location: Senegal - Non Location Specific, SN
Job ID: 780288-75723
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757153/175715317571532012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSenegal - Non Location Specific, SNJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 776506-69368
Division: Microsoft Office Division


Do you want to help build the next version of one of the most widely used web e-mail clients in the world? The Exchange team is looking for an SDET to help build and deliver the next generation of Outlook Web App (OWA). With the general availability of Office365, OWA's user base is set to grow by millions! The challenge we have is to make the next version of OWA one that is loved by business users and consumers alike.

This is a highly technical role that requires strong coding and testing skills. We are looking for an advocate for the user experience, who is determined to ensure we ship a stable, robust product that delights and excites our users. The ideal candidate will strive for quality and is focused on improving issues around end-user experience, performance, stress, security, reliability, serviceability and more. Experience with shipping a cloud service product would also be a bonus.

You’ll partner closely with members of development, program management and user experience teams to design and test new features, develop tools & automation, and enhance the overall test infrastructure. You’ll be responsible for writing test plans & test cases, performing ad hoc, manual, and automated testing, filing bug reports, and interacting with dogfooders, beta testers, and service production customers. In addition, you will assist with bug fixing & troubleshooting, code review & code coverage, buddy testing, and work collaboratively to resolve issues both within our team, across the Exchange organization, and even with partners across Microsoft.
The successful candidate will have:
5+ years of software testing or development experience
BS in Computer Science, related degree or equivalent industry experience
Proven design, coding, and debugging skills with proficiency in a language such as C#, Java or C++
Proficiency in modern testing methodologies and engineering best practices
Additional nice to haves: Proficiency in web technologies such as HTML5, Javascript, CSS3 and JQuery; experience with Web Services; end to end test experience; or experience with test automation
Passion for the User Experience is a must!

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test-II-O365-776506-Job-WA-98052/1549834/154983415498342012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 776102-69447
Division: Microsoft Office Division


Are you excited by the thought of coding up an innovative user experience for search that will influence the way millions of enterprise users interact with a search engine? Are you passionate about using lightweight and performant Web 2.0 technologies - Javascript, AJAX, HTML5 to write wicked fast UI? Are you interested in building a UI framework that is flexible enough to provide a rich query based experience and yet scales from mobile to the desktop?

The Productivity Search group has an opening for a Software Development Engineer to work on the next generation search UI that will be key to differentiating our search product. You will work at the unique intersection of browser, server and search technologies as you help implement the future of search interactivity.

SharePoint is one of the fastest growing server products at Microsoft with over a billion in sales. The Productivity Search group within SharePoint is tasked with growing search to power various search experiences in SharePoint beyond just the traditional search results page of ten links. The UI team takes pride in building rich yet fast pages and a UI framework that together provide an intuitive interface to search. As a part of this team you will work in a feature crew model and be responsible for designing and implementing one or more significant features.

If you love writing solid, high-performance code, are passionate about working on game changing UI and interested in learning more about being part of the team that is defining the future of search then we want to hear from you!

Minimum Qualifications:
3+ years of software engineering experience
Great design and problem solving skills
Solid coding skills in C# or equivalent object oriented languages
Good familiarity with any one of AJAX, Javascript, HTML5 or other Web 2.0 technologies
Strong written and verbal communication skills
BS in Computer Science, related degree or equivalent experience

PPSDE

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-SharePoint-Job-WA-98052/1551706/155170615517062012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Sales
Location: Bellevue, WA, US
Job ID: 731856-34064
Division: Sales

Retail Teacher

Teacher

In the Microsoft Stores, we want to be known for consistently delivering world-class customer service. To accomplish this, everyone on our store teams needs to be highly knowledgeable about the products we sell and have the skills for creating exceptional, memorable customer experiences.

In this role, you will report to the Assistant Store Manager and be responsible for the initial and ongoing training of the store team. Specifically, you will:

Maintain an elite level of product knowledge in all Microsoft retail product and service offerings including software, hardware and services.
Act as a role model by personally delivering customer service experiences that meet and exceed our standards.
Lead the on-boarding experience and conduct all product, service and customer experience training for all new hires. Ensure they understand the Microsoft Store culture and have the skills and knowledge to deliver the best experience in retail.
Provide on-the-floor coaching and feedback for team members.
Be accountable for executing all company-wide training initiatives in your store.
Manage the ongoing training of all store employees, ensuring they continue to develop their customer service skills and stay current on our products.
Identify training needs by analyzing sales results and assessing the skill level of team members.
Partner with store leaders to prioritize in-store training so the team is focused on the right things at the right time.
Track training completion and prepare reports as needed using the Learning Management System (LMS).
Facilitate theater Workshops and coach other team members to lead high-quality, engaging Workshops. Ensure all sessions deliver what’s been promised to customers in the session descriptions.
Partner with the corporate retail training team in the development of training and presentation materials that lead to the premium level of customer experience delivered in the retail stores. Provide ideas and feedback to ensure training is on target and meets the needs of the store. On occasion, assist with the development of new training content.


Additional Skills and abilities needed for success in this role include:
­Solid knowledge of the Microsoft Store organization and culture
­Customer focus
­Strong communication skills, verbal and written
­Exemplary presentation and facilitation skills
­Coaching and feedback skills
­Partnering
­Strategic agility
­Planning and execution
­Drive for results; ability to get a lot done quickly
­Business analysis
­Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)
­Must be able to work your regularly scheduled shift
­Must be able to be mobile throughout the store

Experience required:
­3-5 Years teaching / training-related experience, particularly facilitating group training sessions and coaching others
­Bachelor's degree or equivalent work experience
­High touch customer/sales experience preferred
­Knowledge of Microsoft software (Windows, Office Suite) required
­Microsoft certifications a plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace . mstrt-store-rt


]]>http://www.microsoft-careers.com/job/Bellevue-Retail-Teacher-Job-WA-98004/1109172/110917211091722012-06-15MicrosoftSalesfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 776906-72408
Division: Online Services Division


Ranking & Intent finds the best 10 results for every web search query. We aim to do this better than anyone, including Google.

We seek a strong developer who will help us to make the difference.

A track record of innovation and shipping high quality software services is valued, as is experience with measurement infrastructure and large data warehouses/BI.

The mission of the Relevance Measurement Infrastructure team is to maximize the productivity of relevance developers worldwide. We are tasked with building an infrastructure that helps record, transmit, analyze, and curate ideas. These may be shared, refined, and improved upon. The experimentation platform is tightly coupled with our query understanding and document ranking techniques, so that we can move rapidly from idea, to experiment, to shipping features. The key to great experimentation is being able to detect improvements, which relies on measurement. Search results evaluation is an extremely difficult problem and an area of extensive research and analysis. There are multiple dimensions to evaluation of overall relevance and user-satisfaction of our search results.

You have the opportunity to build a platform from the ground up and immediately see it in action!

QUALIFICATIONS:
We expect candidates to have a range of skills, typically including:
4+ years designing, developing and shipping software
Practical knowledge of modern C++ and/or C# and equivalent programming skills
Development experience with SQL Server or other relational database
Strong algorithmic, data design, documentation and coding abilities
A BS degree in CS; MS/PhD preferred
Experience in information retrieval, machine leaning or data mining preferred

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1661199/166119916611992012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 778088-69489
Division: Services & Support


Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Business Intelligence as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

The Consulting focused on Business Intelligence must apply advanced analysis skills and experience in principals of general Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:

- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in.NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.

The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.

Travel is an integral part of this position as are high levels of recognition and visibility.

SS:ES
778088

]]>http://www.microsoft-careers.com/job/Consultant-BI-Job/1551689/155168915516892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Switzerland - Non Location Specific, CH
Job ID: 782606-72798
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672451/167245116724512012-06-15MicrosoftSalesfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Sales
Location: France - Non Location Specific, FR
Job ID: 782606-72793
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/France-Non-Location-Specific-WE-PTA-AX-Job/1672453/167245316724532012-06-15MicrosoftSalesfull-timeUSDstarting0BSFrance - Non Location Specific, FRJob Category: Services & Consulting
Location: , , US
Job ID: 787804-76281
Division: Services & Support

Premier ISV Consultant, .Net Development.

We are looking for only the very best .NET Developer Consultants to join our elite team, to take responsibility for guiding customers in the architecture, design and implementation of .NET applications leveraging Microsoft Development tools and technologies. Microsoft is seeking individuals who exude passion and technical competence, backed up by a portfolio of successful technical services delivery in complex, challenging environments, to create a compelling image of Microsoft and its products for our customers.

Premier ISV Consultants are innovative and creative professionals with the deepest technical skills gained through hands-on experience on enterprise scale applications and systems. And while our team has proven experience and expertise across the breadth of Microsoft technologies, each member represents a Point of Excellence in his/her own unique technical area of specialism.

We are actively seeking a Consultant with a passion for .NET application development. The successful candidate will work with our customers to empower organizations to innovate and gain competitive advantage through leveraging the .NET development platform framework. We have been successful at demonstrating the superiority of .NET and need skilled developers capable of furthering our growth in this space.

The successful candidate will be able to demonstrate proficiency with or quickly learn advanced .NET architecture, design, coding, and debugging. The role requires both broad and deep technology knowledge and the ability to develop a solution by mapping a customer’s business problem to an end-to-end technology solution. Each consulting engagement is customized to serve the client’s unique needs.

Qualifications and Experience:

- Strong understanding and experience with the .NET 3.5/4.0.
- Strong understanding and experience in at least three of the following areas:
o SharePoint development
o Developing database applications using SQL Server /Entity Framework development
o Use of Team Foundation Server (TFS) as part of an Application Lifecycle Management (ALM) process
o WPF/Silverlight
o WCF
o WF
o Web Applications using jQuery, ASP.NET MVC, and HTML5
- General understanding of the following:
o Internet Information Server (IIS) and Windows Server AppFabric
o Azure and Cloud Computing
o developing interoperable solutions with Unix/Linux and/or Java using web services, COM/Java interop technologies, and/or TCP/IP sockets is desirable.

- Ability to diagnose and correct performance problems
- Ability to make technical and business tradeoffs for a solution
- Excellent oral and written communications skills
- Ability to engage in executive and senior-level technology discussions
The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 50% as is demanded by the needs of our customers and our business.
SS:ES
787804

]]>http://www.microsoft-careers.com/job/Premier-ISV-Consultant-_Net-Development-Job/1768681/176868117686812012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Norway - Non Location Specific, NO
Job ID: 777393-77890
Division: Services & Support


Microsoft Enterprise Services is seeking an experienced architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Norway-Non-Location-Specific-CoE-Dynamics-CRM-Architect-Job/1799867/179986717998672012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSNorway - Non Location Specific, NOJob Category: Services & Consulting
Location: Spain - Non Location Specific, ES
Job ID: 777393-77892
Division: Services & Support


Microsoft Enterprise Services is seeking an experienced architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a technical CRM background or strong project and business solutions experience. The CRM Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Salesforce.com, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Technical Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ years relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/Spain-Non-Location-Specific-CoE-Dynamics-CRM-Architect-Job/1799869/179986917998692012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSpain - Non Location Specific, ESJob Category: Software Engineering: Creative
Location: Redmond, WA, US
Job ID: 777164-68644
Division: Interactive Entertainment Business


The Global Partner Publishing Group (GPP) within Microsoft’s Interactive Entertainment Business is seeking a strong candidate to take on a producer role in Microsoft’s high profile video game business. We are seeking an experienced, effective, and passionate producer to deliver high quality games from our 3PP publishing partners. A successful candidate will have the knowledge, creativity, discipline, and people skills to drive production processes while successfully working with internal MS production teams while maintaining work relationships with key Microsoft publishing partners and delivering titles to market. A successful candidate MUST HAVE producer experience shipping current generation console games.

The GPP team specializes in the worldwide distribution of games for external publishing partners. The successful candidate will effectively partner with multiple internal teams including: the global account management team; global and regional product marketing and PR teams; production resources from user research, user experience, test, game evaluation, design, global and local localization teams; finance, and LCA to support the production efforts of GPP titles. This position will require the candidate to be able to successfully interface with multiple levels management (from the executive to the line-level production people) both internal and external to Microsoft across multiple business cultures in North America, Japan, Europe and Asia to support the release of our titles from the game pitch through the development cycle to shelf.

Our ideal candidate is a self-motivated individual with significant game producing experience. The decision-making and superior problem-solving skills are a must. Game design skills would be bonus. This candidate will act as a strong advocate for our publishing partners while adhering to pertinent Microsoft best practices & processes.

Responsibilities include:
•Effectively communicating with external publishing and development partners, internal teams, and senior management;
•Scheduling and milestone management with internal (user research, marketing, CPub, print, geops, test, cert, legal, product support services) and external teams (publishers, vendors);
oCoordinating, motivating, driving and leading internal and external teams to drive product through release;
•Effectively identify and prioritize key features of game product, delivering high quality gameplay from concept through ship.
•Effectively balancing and resolving conflicts between quality, schedule, resources, and market needs;
•Identifying and mitigating risks through the release cycle;
oManaging vendor relationship for hand-offs/hand-backs for translation, audio, geopolitical reviews, print and writing;
oDelivering quality games assets within tight schedules & budgets;
•Travel 10-20%


Qualifications:
•Must have deep experience shipping games as a producer: experience shipping AAA current generation games through multiple development and release cycles, with experience shipping Xbox 360 titles.
•Passion for and knowledge of games. The first requirement is to love video games. The second is to understand what makes a great video game.
•Demonstrated excellence in problem solving; proactive in a fast-paced, multi-cultural environment
•Strong cross-team communication skills. You can talk to creative's (e.g. artists and game designers), technical people (e.g. programmers), and non-technical people (e.g. PR and Marketing) alike.
•Deal with ambiguity. There is no instruction manual on how to be a great game PM, especially when working with different publishers, all with different strengths, weaknesses and needs.
•Must have excellent interpersonal, organizational & communication skills

IEBCRJobs

J2WERPL1]]>http://www.microsoft-careers.com/job/Redmond-Producer%2C-Senior-IEB-Global-Partner-Publishing-%28777164%29-Job-WA-98052/1540351/154035115403512012-06-15MicrosoftSoftware Engineering: Creativefull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 776626-69911
Division: Server & Tools Business


The world is moving to cloud computing and Microsoft is betting the company on Windows Azure. We’ve virtualized storage and computing through software, the challenge now is to develop the software to manage the network. The Azure Network Monitoring team is building the systems to instrument and continuously analyze the operation of the network within Azure.

Azure’s network infrastructure supports 100,000’s of servers running millions of virtual machines distributed across the planet. We are developing new network designs that lower cost and dramatically increase throughput and resiliency. At the same time we are increasing the intelligence of the control plane, detecting and mitigating DOS attacks within the network, sharing finite resources between tenants and integrating remote networks seamlessly and securely.

We are looking for a software development engineer to work on building highly scalable services to collect information from network devices, capture the flow of data within the network and then to build the algorithms to detect failures or anomalous behavior. In this role you will be responsible for critical components that ensure we meet customer SLAs and that drive the continuous improvement and evolution of Azure’s networking infrastructure.

We seek candidates with expertise in one or more of the following areas:
Large scale data collection, distributed systems and performance analysis
Networking stack and other OS components
Switching and routing protocols
Network control planes, programmable networking

The successful candidate will have:
5+ years of experience working in a networking and distributed systems environment
5+ years of experience in software development
Systems programming experience
Experience shipping products or services
Passion and drive for profound impact
BS or MS or PhD degree in Computer Science, or equivalent experiences

ST: AZURE
PPSDE

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-II-Job-WA-98052/1560643/156064315606432012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Sales
Location: Washington, DC, US
Job ID: 789095-77685
Division: Sales

US Public Sector Education PTU (Partner Team Unit) is looking to hire an Education Partner Account Managereither in Washington DC or Redmond WA or within the US Eastern region.

The US Public Sector (USPS) Partner mission is to develop and enable a world class partner sales organization that ensures Microsoft US Public Sector’s customers and partners realize the most business value from their relationships with Microsoft.
Role Purpose
The Education Partner Account Manager lead role is a leadership position that requires working across multiple organizations to develop, drive and execute a senior level Education Partner Strategy. The role will require working collaboratively with the Education ATUs, Education STU, Education, MCS organization, Partner Marketing and the Worldwide Education organization, all of who collaboratively drive success for Education. The role will add value by leading the development and execution of a Microsoft partner strategy to grow Education’s incremental product revenue, increase deployment of Microsoft products and develop and promote repeatable solutions relevant across government organizations. Accountabilities will include the management of the partner pipeline for incremental and deployment opportunities, consistent and vigilant partner pipeline maintenance in GSX to include the management of partner pipeline velocity, revenue and sales stage metrics, field and partner readiness preparation, and where and when appropriate, routine and pro-active communication to internal teams as required for executive management or alliance reporting purposes. Additional accountabilities include Microsoft and Education PTU requirements such as annual commitments, Field Readiness Index (FRI) requirements, engagement of partner participation in seasonal activities such as WPC (World-Wide Partner Conference, ISU (Industry Sales University), sales meetings and the completion of other PTU activities as requested by management.
Success is measured by the number of partner led/engage opportunities, partner-led wins/revenue/pipeline, partner attach and partner engagement (Monitor, Resource, Collaborate) rates/metrics that meet or exceed expectations, with a year-over-year increase; partner satisfaction as measured by high NSAT scores and positive anecdotal feedback from partners; and positive feedback or scores/ratings on Manager Feedback and WHI (Workgroup Health Index).
The role adds value to partners by helping them understand and drive new opportunities for their business and deepen their strategic relationship with Microsoft across Education. Success is measured by partners who view Microsoft as an enabler to their businesses and who rank their partnership with Microsoft as 1 of their top 3 strategic partner relationships. In order to meet these objectives, you will need to:
Develop and execute quality Partner Sales Engagement Plans and Partner Solution plans (PSPs) where applicable, that align with the market needs and the Partner’s Business Plan.
Work across the Education sales organizations enabling the teams to effectively incorporate, deliver and execute the partner’s differentiators and value-add across Federal.
Develop and maintain broad and deep external partner relationships within the managed partners organization and where applicable, Microsoft’s partner organization(s) (NSI, GISV, Alliance, etc.).
Ensure that Microsoft account and opportunity teams are well-orchestrated with their partner counterparts and leveraged around accounts and opportunities. Communicate the vision, strategy and capabilities of each partner, handing off opportunities to team members and providing feedback as needed.
The Education Partner Alliance Manager is ultimately responsible for the relationship within Education and this ownership mandates the continual follow up on actions that have been turned over or delegated to ensure cycles are complete.
Direct and drive the engagement of our Depth TPAMs - working in unison as a high-performing partner team that works in collaboration with the field and the partner to enable, grow and win incremental revenue and support the deployment of products already owned by customers.
Develop and grow strong customer executive relationships between Microsoft and partners.
Evangelize and drive the discussion with Microsoft BG’s, WWPS, WWEPG and other business leaders as to the unique market, contracting and LCA requirements of USPS
Drive integration and orchestration within the Leadership team.
Produce high-quality leads through engagements (marketing/prospecting) with partners.
Manage healthy and predictable partner-driven pipelines that include qualified opportunities.
The Alliance PAM Education role is unique in that it:
Is a Leadership role - reporting directly to the GM, USPS Partner
Preferably based in Washington DC, Redmond or Eastern US.
Proven Sales Experience highly desirable.
In depth knowledge of Education solution areas preferred.
Ability to lead a V-Team consisting of Vendor Resources and Capstone PAMS 50% dedicated to Education.
Knowledge, Skills and Experience
1. Experience - Excellent verbal and written communication skills with equally good listening, team leadership and excellence in execution skills. 5 - 10 years of proven sales and sales management experience in Enterprise accounts and a track record of working with a wide range of business partners. Extensive experience leading through-partner or channel sales teams who had to rely on a range of internal individuals - direct sales, technical specialists, services - to achieve their goals. Demonstrate knowledge of the business drivers within a specific partner set.
2. Technical /Functional Skills - An understanding of Microsoft technologies and our license programs. Passion for sales within a technology environment and driving business value.
3. Personal Attributes - Executive Presence, Senior Leadership Skills, Highly motivated leader with a mature and positive attitude, proven experience for overseeing sales teams and working with partners on driving the sales of Microsoft technologies, and strong business and financial acumen.
4. Qualifications - Degree with 5+ years of proven IT sales, direct or channel, experience. Additional sales or marketing qualifications centered on driving business value through the use of technology beneficial. Ability to travel 50% of the time is required.

MSUSJOBS
SALES:PS

]]>http://www.microsoft-careers.com/job/Washington-Education-Partner-Acct-Manager-Job-DC-20001/1799830/179983017998302012-06-15MicrosoftSalesfull-timeUSDstarting0BSWashington, DC, USJob Category: Services & Consulting
Location: Washington, DC, US
Job ID: 791347-78713
Division: Services & Support

Location: DC Metro Area OR Charlotte, NC

PREMIER FIELD ENGINEER - Windows Platform Technologies

The US Public Sector Civilian team as an immediate opening for a Platforms Premier Field Engineer servicing several of our key customers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management
Primary responsibilities for this PFE role include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The person in this position will need to be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). You will provide technical support including product technical training onsite, as well as via telephone, and electronic media. This PFE must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Qualifications:
•Superior problem solving and troubleshooting skills at the System Engineer level
•Exceptional customer service, overall communication and technical writing skills.
•Technical depth to communicate with development and other internal organizations at a peer level
•Ability to work independently with minimal management supervision and as part of a nationwide team of engineers
•Demonstrated aptitude for providing exceptional customer service in politically charged environments
•Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
•Ability to apply technology to improve existing products and systems at customers and for internal use
•Ability to actively participate in team support by proposing and implementing solutions
•Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements:
•Solid understanding of client/server, networking, and Internet technologies fundamentals.
•Superior knowledge and demonstrated technical proficiency in Windows 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas
•Troubleshooting skills at the expert level within large network environments.
•Excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.
•5 or more years experience in systems development, network operations, and software support or I.T. consulting.
•5 or more year’s industry experience with Microsoft products
•Effective learning skills
•Work well in a team environment
•Strong problem-solving skills
•Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.
•Current passport or be able to obtain passport within 90 days of hire.
•Must be US citizen
SS:PSS

]]>http://www.microsoft-careers.com/job/Washington-Premier-Field-Engineer-Windows-Platform-Technologies-Washington%2C-DC-Metro-Job-DC-20001/1818190/181819018181902012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSWashington, DC, USJob Category: Software Engineering: Program Management
Location: Saint Paul, MN, US
Job ID: 793400-80920
Division: Server & Tools Business

This year, Microsoft introduced the world to Windows 8 and the new Metro style app development experience. A large part of that experience is creating Metro style apps HTML5, JavaScript and CSS3. We are the team designing the User Experience design tool that will make all of those Windows 8 applications great! Our team is chartered with creating the version 1 tool for creating Metro Style JavaScript application’s user experience. Blend for Visual Studio 11 is targeted at the professional Web developer who is ready to take their Web skills to the next level, and create world-class Metro Style applications for the new Windows 8 platform. The Blend team is looking for a strong Program Manager that is ready to change the way that Modern Web Designers create rich interactive Web applications.

A successful candidate in this space has a passion for customers, is excited to embrace UX challenges with drive and creativity, and is ready to focus on User Experience design. Responsibilities also involve collaborating with multi-disciplinary teams to define the product space, product and feature definitions, providing detailed specifications, and working with their feature team through a completely agile development process.

Job Responsibilities include:
-Deliver state of the art user experiences for a design-focused audience.
-Ensure UX consistency between the Expression suite of products where it makes sense, and manage differences so they are transparent and understandable to the user.
-With other members of the team, perform customer research and work modeling, making sure that the resulting data finds its way into the design of the product.
-Act as “Product Owner” for your feature area communication to management the progress of your feature team.
-Ensuring that the end-to-end experience is being met within your feature team, and including other feature teams and products.


Successful candidates will have:
5+ years of experience in end-user-focused feature design
5+ years’ experience in modern web markup technologies (html5, css3)
Deep experience across multiple shipping product cycles
Strong technical problem solving skills
Great cross-group collaboration skills
Relentless drive for results
Excellent written & oral communication skills
Knowledge of modern web markup technologies (html, css)

ST:MSE

]]>http://www.microsoft-careers.com/job/Saint-Paul-SENIOR-PROGRAM-MANAGER-Job-MN-55101/1882434/188243418824342012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSSaint Paul, MN, USJob Category: Software Engineering: Development
Location: Saint Paul, MN, US
Job ID: 793251-80917
Division: Server & Tools Business

Are you an experienced software engineer with a passion for great UI design?
The Blend team is looking for a Senior Software Development Engineer to help build the next generation of rich user experience design tools.
The Blend team delivers products that enable the professional design community to create great user experiences on Microsoft’s client, cloud, and mobile platforms. We are a fast-paced, focused group that delivers both the standalone Blend products and components shipped in Microsoft Visual Studio.

Responsibilities include:
Architectural and technical leadership of feature areas and functionality related to rich interactive user interface authoring, content creation, and interoperability with industry standard tools.
Implementation of new features at prototype and production code quality levels.
Working closely with the test team to ensure high quality and fidelity for all assigned features.
Keep abreast of current technologies and industry trends in user experience, tools, and platforms.

Qualifications include:
Coding proficiency in C++, C#, or Javascript.
10+ years Software Engineering experience.
Experience with XAML or HTML.
4 year degree - BS in Computer Science.

Preferred Qualifications include:
Experience in architectural and technical leadership of software product teams.
Experience in shipping shrink wrapped software preferred.
Specific experience with Microsoft platforms (.net, WPF, Silverlight, Aps/.net, Windows, Windows Phone)
Strong communication skills; able to clearly articulate complex problems and solutions in terms that others can understand.
Strong sense of accountability in meeting commitments and achieving results.
Related experience with 2d & 3d gaming and other graphics platforms helpful.

ST:MSE

]]>http://www.microsoft-careers.com/job/Saint-Paul-Software-Developer-Engineer%2C-Principal-Job-MN-55101/1882378/188237818823782012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSaint Paul, MN, USJob Category: Software Engineering: Test
Location: Saint Paul, MN, US
Job ID: 794009-80919
Division: Server & Tools Business

Are you passionate about user experience? Would you like to impact the tools people will use to build rich user experiences on top of some of the coolest technologies in the company? Do you have a vision of where Test needs to be in 5-10 years? If so, a position on the Expression Blend TCDC (Twin Cities Development Center) team might be for you.

The Expression organization delivers products to create great, highly interactive user experiences on Microsoft’s platforms. We are a fast-paced, focused group, located in St.Paul, Minnesota that works directly with the Redmond team to deliver products both for developers and for the professional design community. We have already made major contributions to the highly regarded Expression test stack and are looking to push the envelope even further.

Our team’s charter is to deliver a rich user experience for building highly interactive, modern applications from prototyping stage to final publication.

Like any start-up, we need flexible people that are comfortable working in a very dynamic and agile environment. This is a great job for someone that:
- Loves working with smart, technical customers that are on the leading edge of new programming platforms.
- Seeks out new ways to raise quality confidence.
- Wants the challenge of building a dramatically different prototyping/design experience
- Wants to help build a great team!

The successful candidate will be self-motivated; have strong C# and/or C/C++ coding skills; excellent problem solving and troubleshooting skills; ability to learn new technologies; strong testing skills; ability to think strategically; good written and verbal communications;

KEY RESPONSIBILITIES:
- Own and deliver test assets for our products, spanning multiple release cycles.
- Initiate and promote engineering best practices.
- Evaluate, adopt, and collaborate on existing technologies in the graphics testing space
- Build partnerships with Dev and PM teams, and with key partner teams in the company to ensure coordination of deliverables across Microsoft.
- Drive major initiatives across the team such as rolling out new tools or processes that help improve or streamline day-to-day activities.
- Identify and mitigate risks in the product life-cycle

Requirements:

- Minimum 3 years of Software Engineering experience.
- Minimum 1 year C#, C++, Java, or JavaScript or or CSS/HTML experience
- BS in Computer Science or equivalent degree is preferred.
- Understanding of XAML (.NET, Silverlight) and/or HTML5 based technologies preferred.

ST:MSE

]]>http://www.microsoft-careers.com/job/Saint-Paul-Software-Development-Engineer-In-Test-II-Job-MN-55101/1882409/188240918824092012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSSaint Paul, MN, USJob Category: IT
Location: Bellevue, WA, US
Job ID: 778136-69578
Division: Interactive Entertainment Business


Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox Live cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

Are you passionate about the Digital Supply Chain and connected entertainment? Do you want to work on building Internet scale services that supports product platforms such as Xbox Live, Kinect, and Office? Join Interactive Entertainment Business (IEB)'s Manufacturing, Supply Chain, Information & Services (MSCIS) Digital Supply Chain (DSC) engineering team as a Sr. SDET to champion a newly formed SDET function and SDET engineering practices to enable high quality internet scale services and user experiences that will collectively constitute the future of entertainment to millions of devices worldwide connected to the cloud and becoming a catalyst to drive solutions that matter. You will be an integral member of a growing team that is accountable for building an Internet Scale Infrastructure in support of Microsoft establishing position as the global leader in Connected Entertainment.

Roles/Responsibilities:
The primary job responsibilities of the Sr. Test Lead are in the context of defining and implementing world class test & QA engineering practices to support/enable the current & future state directions of the IEB Information Solutions Engineering team. This will include immersion into the latest Microsoft products and technologies and industry best practices. If you have a passion for technology and love to solve complex problems then you will thrive in our highly collaborative team that delivers world-class services empowering our business to succeed in a global marketplace. Our solutions span the Interactive entertainment business and digital supply chain process. Our engineering team delivers agility and scalability through Service Oriented Architecture and unified platforms, applications, services, and technology.

This is a very unique & highly accountable ground floor career opportunity that will require extreme passion, strong out-of-the-box thinking, and an insatiable appetite to establish and grow a one of kind information services test engineering function that integrates seamlessly with the surround engineering functions of solution/program management, development, and production ops engineering. Embracing norms & industry practices where applicable and customizing/adapting them when needed to achieve the 360 goal of high quality agile solution engineering to deliver killer business solutions that matter, constitute the over-arching accountability of this position.

Responsibilities:

Bring innovative approaches to the project functional areas that continuously improve our ability to deliver faster, better, and cheaper solutions
Lead SDETs to write test specs, test cases, develop test automation to meet the quality gates and release requirements
Own the quality of DSC Engineering services
Involve in the solution planning and design phases to set the test strategy.
Drive the design and development of the automation framework. Leveraging and improving the quality of automated tests.
Improve our test methodologies, metrics, efficient quality process and test architecture
Manage creation of test specifications, test processes, test schedules, test automation, problem repro/investigation and root cause.
Work closely with the development, program managers and partners through the SDLC to deliver high quality, high performance solutions
Mentor junior team members in best patterns & practices for delivering high quality solutions that challenge and contribute to the growth of the overall engineering team
Partner with engineering functional team members (solution managers, program managers, analysts, Developers, and support team members) to ensure the highest quality solutions are delivered to our customers.

BASIC QUALIFICATIONS:  
8-10 years experience in a SDET role on developing enterprise-level systems.
6+ years experience in C#, .net Framework, STS, WPF, WF, WCF, and ASP.NET (Web forms/MVC), LINQ, and SharePoint.
Experience in developing test solutions for internet scale services
Demonstrable passion for agile & high quality cross-functional engineering practices/excellence
Demonstrable passion for continuous applied learning & development
Strong familiarity with service oriented engineering principles
Strong familiarity with the MSFT solution platforms and a demonstrable passion to stay on top of related continuously evolving developments
Strong creative thinking and problem solving skills with the ability to deal with ambiguity without stalling progress
Hands-on lead capable of executing strongly as an individual contributor and a team lead
Proven sense of high accountability and self-drive to take on and see through big challenges
Solid technical aptitude and problem solving skills, take initiative, and must be result driven strong debugging skills
Ability to mentor, accept mentoring and be able to conduct bi-directional knowledge transfer is essential

Preferred Qualifications:
On-line Services Engineering Experience
Excellent understanding of Engineering Excellence processes and requirements
Expertise and knowledge in Agile engineering practices (Continuous Integration, TDD)
Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Experience with an established modeling toolset or framework
Demonstrated knowledge of Microsoft development and application technologies
Knowledge with the Cloud Computing, Windows Azure and SQL Azure


Education Qualifications:
BA/BS degree in Computer Science, MIS or related field is or equivalent experience is required

SC:MN

J2WERPE1]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test%2C-Senior-IEB-MSCIS-Information-Solutions-%287-Job-WA-98004/1553214/155321415532142012-06-15MicrosoftITfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 781338-71943
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful and yet friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We still have a long road ahead and need your help! Key to our continued success in this hyper-competitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, shopping, travel, entertainment and more.

As part of the team you would be working with world class engineering and research team, making the next paradigm shift in how people look and expect out of search. Our team works in a start-up like environment expecting each team member to think out of the box with a fair chance to contribute towards the vision of the team. As part of the team you would get an opportunity to work on assisting users with Query formulation and enabling them with task completion as quickly as possible (More concrete information to be shared during informational ). You would also get to work on win8 and tablet experiences taking advantage of new interaction\input models available to take Bing experience to the next level for next biggest bet for Microsoft. You would be expected to be independent thinker and have an go-getter attitude and take on new and tough challenges.
Roles & responsibilities
Design, code and ship user experience features primarily using C# & ASP.NET MVC framework, HTML5, CSS3
Provide thought leadership in building innovative user experiences and technology roadmap
Partner with multiple engineering teams & disciplines to ship the product on time with high quality
Establish a high bar for architecture, design, code quality, performance and test driven development
Work with statisticians and analyze site log to provide feedback to the product team on areas of improvement
Skills & qualifications
A BS/MS in Computer Science
4+ years of experience in software development/testing
3+ years of experience in web scale systems architecture
Strong knowledge of data structures and algorithms
Strong problem solving and design skills
Experience with the following technologies: C#/Java, XML, HTML, CSS, and JavaScript (knowledge of HTML5 & ASP.NET MVC is a bonus)
Laser focused on customer satisfaction
Passion for quality and self-motivated
Ability to work in a dynamic and agile environment
Strong written and verbal communication skills
Collaborate well within the team and internal partners to deliver the end to end experience

This is your opportunity to work with highly talented team and make your impact on one the key battles Microsoft is engaged with that whole industry is watching closely. If you like tough challenges this is the team to be in …

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:Bing
BingCB
XBNGXDV:COBU*LI
PPSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1653586/165358616535862012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 784590-74157
Division: Online Services Division


The Bing Data Mining team is hiring extremely talented, highly motivated and productive individuals. As a member of our Metrics Platform team, you will help enable the rapid development of metrics used to make data-driven business and engineering decisions across Bing and all of OSD (Online Services Division).

Data is critical to the success of modern online services, and our techniques and systems are the key part of the data foundation of Bing and OSD. Our data is used heavily by many feature teams for their development and measurement, including search relevance, index, user experience, and ads. One of our main challenges is to expose this data in a meaningful and consistent way and ensuring high quality and timely delivery. You will play a critical role in solving these problems with your strong engineering and analysis skills.

You will be part of a very strong and fun team where we conduct development, analysis, and experiments, build very large scale data infrastructure, develop advanced and practical data mining, machine learning, statistics, and measurement techniques for solving the hottest and most challenging problems in the world and generating real impact. Here, you have the right environment and strong support to drive your favorite features to solution. You are empowered to influence millions of end users while impacting the Microsoft Online business. You will have opportunities to work together with world class developers and researchers to stay in the forefront of advancing technologies, such as very large scale data mining, data processing platform, cloud computing, search, ads, and social networks.

Job Responsibilities include:

* Developing tools, algorithms, processes, and techniques for processing and storing huge amounts of data.
* Ensuring the data is accurate, consistent, and available when needed.
* Own some of the features/problem spaces in this area and provide technical leadership to other developers.
* Work with other teams in Bing Search and other online business units to understand their data needs, and design and implement solutions to address them.
* Act as an expert in the area of data mining/machine learning/statistics to serve the fast growing needs of Bing Search.

Qualifications:

* Strong experience on large scale platform design and development with a track record of shipping multiple releases.
* Extensive software design and development skills/experience (minimum 3 years, preferred: 5 years)
* Expert knowledge in .NET, C#, SQL, and OLAP
* Deep understanding of efficient data structures and algorithms
* Excellent analytical skills
* Extensive knowledge and experience in the following areas is desirable: data mining, web mining, machine learning, statistics, user modeling, data processing (ETL), measurement, parallel and distributed computation.
* Experience with test driven software design/development is a plus.
* Strong theory/algorithm background and very good understanding on how to apply advanced knowledge to solve real problems.
* Superior communication skills, both verbal and written.
* Solid experience in very large real world data processing/analysis especially with web data.
* Ability to work independently and in a team to research innovative solutions to challenging business/technical problems.
* Attention to detail and data accuracy.
* Bachelor degree in computer science or a related field.
* Passionate, self-motivated.

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.

O:Bing
BingAM
XBNGXDV:ANMA*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-BING-Job-WA-98004/1722478/172247817224782012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: IT
Location: Bellevue, WA, US
Job ID: 786413-75029
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox Live cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

Want to be part of Microsoft’s Interactive Entertainment Business (IEB) Division, the business area that is currently taking center stage at Microsoft? Do you possess passion for data driven decision-making and the use of analytics to drive business value? Interested in big challenges and working on strategic initiatives that allow for creativity and room for growth? If this sounds like your dream job, come join us! The Manufacturing, Supply Chain, Information and Services (MSCIS) Information Solution Enterprise Business Intelligence (EBI) team builds and manages high-performance data warehouse and business intelligence systems critical to the execution and strategy of Microsoft’s physical and digital supply chains focused on the end consumer. We support key IEB business groups, including IEB’s Manufacturing and Supply Chain business, responsible for end-to-end delivery of all Microsoft hardware (such as Xbox, Zune and PC HW and other new Microsoft products coming to market soon) to retail, as well as IEB’s fast-growing digital supply chain.

We are currently looking for a senior solution manager with deep interest in data and data analysis to work with our Manufacturing, Supply Chain and Digital Supply Chain businesses to define and implement effective data warehouse and business intelligence solutions. The ideal candidate will bring a unique balance of business, technical, analytical, and project management skills. This is a highly visible, hands-on role, as the candidate will work directly with stakeholders in the development and use of business intelligence. This person will develop deep understanding of the data available in source systems to support these business needs as well as become an expert in how to use data needed to run these business functions to generate business value. A passion for data and its power to drive the enterprise is a must. The ideal candidate would possess a strong background in data analysis, data modeling, data quality, data governance and requirements engineering, as well as proven success in fostering productive cross-functional working relationships. Understanding database design, ETL processes and SQL analysis is preferred. This individual will also be responsible for setting and monitoring the appropriate performance metrics to ensure that our solutions deliver business value at launch and in production. This candidate will be capable of being a “data evangelist”, helping others understand our enterprise data and the benefits it may provide to their business function.

Roles/Responsibilities
- Collaborate with business partners and manage the effort to gather, evaluate, and interpret end-user information requirements, to define and prioritize scope in order to maximize business value, and to appropriately influence the technical solution
- Perform source system analysis, conceptual and logical data modeling, and source to target mapping required to successfully deliver our BI solutions
- Facilitate sessions to drive requirements clarity with business partners and project team members.
- Perform detailed business process analysis and value stream mapping
- Engage with Information Architecture and Engineering to ensure successful delivery of our BI solutions
- Evaluate, monitor and define data quality requirements for our BI solutions
- Document end user acceptance tests, manage user acceptance testing efforts, and ensure adoption of new information solutions by the end users
- Be a knowledgeable subject matter expert on the data available within EBI solutions and the use of that data within the business functions
- Engage with downstream consumers of enterprise information to evangelize the EBI services
- Manage relationships with upstream source data system owners
- Define and monitor platform performance metrics, particularly SLA performance for data quality and availability
- Demonstrate leadership on a daily basis, influencing and motivating others without direct authority, continually identifying and implementing continuous improvement opportunities within the BI team

BASIC QUALIFICATIONS:
- Strong communication skills with demonstrated experience collaborating across organizational boundaries, effectively working with both non-technical and technical users
- 5-8 years of professional experience in defining and documenting requirements for large-scale data warehouses and BI solutions
- Strong organizational and execution skills as evidenced by 2+ years project management experience
- Strong experience analyzing source system data, creating conceptual and logical data models, and developing data transformation scenarios
- Experience performing data quality monitoring, data cleansing and data profiling
- Proficiency writing SQL and T-SQL queries

Preferred Qualifications:
- Experience developing data warehouse and/or BI solutions within Manufacturing, Supply Chain, Retail Channel, Finance or Digital Supply Chain is a plus
- Experience working with advanced analytics teams
- Experience working with the Microsoft SQL Server Business Intelligence stack is a plus
- Master Data Management experience is a plus
- Experience participating in Agile Scrum projects is a plus

SC:MN

J2WERPE1]]>http://www.microsoft-careers.com/job/Bellevue-SR-SOLUTION-MANAGER-Job-WA-98004/1742647/174264717426472012-06-15MicrosoftITfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 787358-75853
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights.

We are the Reporting and Data Mart team, part of Display BI/AI team in the Online Services Division. We compete in the display & search advertising space, which is projected to reach 19B dollars in 2011. We are looking for a talented and motivated engineer to join our team. Successful candidates should have a passion for data and large scale database systems.

Roles & Responsibilities:
As a member of the team you will be working on all parts of our data mart solution. You will gain design expertise, advanced programming skills, and create solutions to challenging distributed data warehouse and reporting applications. As part of this team you will be coding, testing, unit testing, troubleshooting and working with others to build world class applications.

Skills & Qualifications:
- Experience with SQL Server, T-SQL, query optimization and Database application development.
- BI, data warehousing, and ETL development a plus.
- Experience with related technologies such as XML, XSL, IIS, WCF a plus.
- Familiarity with Source Code Management and Version Control concepts (experience with VSTF a plus)

Experience Required:
- 3+ years of experience developing production quality code in a professional software engineering role.
- A BA/BS degree in Computer Science or related technical discipline is preferred.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XADSXDV:JABE*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-2-Ads-Platform-787358-Job-WA-98004/1760981/176098117609812012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 760958-46095
Division: Windows Phone Division

With a forward-looking and forward-thinking philosophy, the Windows Phone Test organization is paving new ground in our test methodologies and strategies. If you are looking for ‘status-quo’, this is not the place for you. If you are looking to help solve challenging problems and be part of a team that continues to raise the bar, you have found your home.
Come join one of fastest growing businesses and be one of the reasons that Microsoft will win in the mobile devices space. Members of our team have an unprecedented opportunity to impact how their friends and family communicate worldwide.
About the Job
As a Software Development Engineer in Test (SDET) in the Windows Phone organization you can expect to:
Design, implement, and automate high quality test code and variations
Develop methods for measuring, analyzing, tracking and communicating test status for your area
Be an advocate for customer and user scenarios
Have the ability to own one or more feature areas

About You
These are not your traditional SDET roles. We’re looking for Software Developers who have a passion for testing and breaking code. Our roles require strong coding capabilities along with the requisite testing skills.
A successful SDET candidate has:
Strong, demonstrable coding skills in C# / C++ / C
3+ Years Experience
High-level problem solving, testing, QA and debugging skills
Excellent communication and cross-group collaboration skills
The ability to work both independently and collectively in a fun team environment
High capacity to learn and adapt to new technologies and engineering processes quickly
Unparalleled attention to detail
Is passionate about the mobile space and where it’s headed

About Us
In the Windows Phone group, our mission is simple:
We will make phones that deliver a great communication experience for our users' entire life. Whether they are communicating with co-workers, catching up on their friends' activity, planning activities for their family, or simply making a phone call, we will deliver a deeply integrated experience that's easy and fun to use.

WPD.WPE.KH

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test-Windows-Phone-%28760958%29-Job-WA-98052/1368053/136805313680532012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Customer Service & Support
Location: , , US
Job ID: 793428-80357
Division: Services & Support


PREMIER FIELD ENGINEER - Microsoft Lync Server 2010
Location: US East Coast

Are you ready to be a rock star? Do you enjoy supporting Microsoft technologies and sharing technical information with others? Look no further, you found the right career opportunity.

The Premier Field Engineering (PFE) team provides technical support for Microsoft’s Premier customers world-wide through onsite and remote support services. As a part of Microsoft Customer Service and Support, PFE partners with Commercial Technical Support and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for corporate customers, including issues escalated to the highest levels of management.

For this position the candidate should possess superior knowledge and demonstrated technical proficiency in Microsoft Lync Server 2010 with experiences in managing large environments that include Microsoft Windows XP, Windows Vista and Windows 7 clients. Depending on the role, typical tasks performed include reactive problem resolution, migration and installation assistance, configuration management using Group Policy, pre-rollout testing, and delivering training and risk assessments.

Overnight travel is required. Travel requirements vary regionally and by role and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Responsibilities include:
Provide on-site & remote technical solutions to complex integration problems associated with business solutions built using Microsoft Lync Server 2010 & Lync Online with Office 365 for Microsoft enterprise customers;
Engage in advanced technical troubleshooting;
Deliver proactive services including technical training and risk assessments;
Offer exceptional customer service;
Develop and implement strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments;
Develop relationships with technical directors or lead architects for the technology you support resulting in more participation in planning and improved satisfaction in support assistance and/or support consulting;
For engineers working with designated strategic customers: Utilizing knowledge of the customer environment, deliver timely and high quality solutions to customer problems and requests focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation; Manage escalations and sub-cases to ensure timely and high quality resolution of all issues;
Required experience with the following technologies:
Microsoft Lync Server 2010
Windows Server 2008
Windows 7, Windows Vista and Windows XP

Other Qualifications-
Practical experience troubleshooting operating system performance problems;
Experience delivering and/or authoring technical training;
College degree, preferably in Computer Science. We will consider related equivalent experience;
Ability to work independently with minimal management supervision;
Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans;
Candidate must possess the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organization, time management, project management and negotiation skills.


Pluses:
- Lync Online with Office 365
- Office Communications Server 2007 R2
- Microsoft System Center
- Forefront Security
- Exchange Server
- Knowledge of Group Policy Management
- Experience with network captures and network troubleshooting
- In-depth knowledge on Windows Server 2000/2003
- PowerShell V2 skills including scripting
- Current Microsoft technology certifications preferred. MCITP required within 6 months of joining the team.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-Microsoft-Lync-Server-2010-Job/1860642/186064218606422012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Portugal - Non Location Specific, PT
Job ID: 794921-81362
Division: Services & Support

Engagement Manager, Dynamics Center of Excellence EMEA, Microsoft Services

Standard Job Title: Engagement Manager Req#/Job Code: 794921
Job Category: Consulting Location: Major City in EMEA
Product: Microsoft Dynamics AX Travel Required: 40%
Division: Enterprise Services , Consulting

External Web Site: Dynamics Services

Engagement Manager, Dynamics Center of Excellence - EMEA , Microsoft Services

Do you like coaching others to be successful? Do you want to help Microsoft land the largest, most complex deals for mission critical software? If so, this role will provide the opportunity for you to help us grow our AX business in the enterprise. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Center of Excellence and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics AX engagements across EMEA. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Engagement Manager, and Project Director.

The Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding projects across the region. The Pursuit Desk Team will be the field-facing representatives that will lead our pre-sales efforts in winning business applications business in AX. This person will have the opportunity to work on pre-sales engagements that will result in millions of dollars in new services business for Microsoft in the region. He/she will be report to the Pursuit Desk Lead in EMEA.

Responsibilities:
Specific Responsibilities include:
Win strategy formulation for large, complex deals.
Orchestration of roles and responsibilities across the pursuit team for assigned deal pursuit.
Close collaboration with colleagues in the COE, Microsoft local Services teams and field account sales teams
Represent the CoE in large deal meetings and own the CoE involvement
Represent the COE to Microsoft EMEA Management on all critical opportunities and processes
Report to the Pursuit Desk Lead on a regular basis on opportunity and pipeline status
Communicate deal recommendations to senior company executives and win support when necessary
Model critical pre-sales skills for the virtual team by meeting directly with customers when required
Adapting processes and best practices for providing effective proposals and bids in EMEA

Although an individual contributor role, this person will be the go-to person for all pre-sales support issues for AX.

Qualifications:
The CoE Engagement Manager will need to have the combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

An in-depth knowledge of the sales motions that lead to successful deal pursuits
Demonstrated track record of securing large consulting deals
Experience in consulting delivery management
Successful cross-teaming skills, including leadership of v-teams to achieve large impact results
The candidate should have real-world experience with enterprise resource planning [ERP] and/or customer relationship management [CRM] businesses. A bonus would be
direct experience with the Microsoft Dynamics product line.
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.

This position will require about 40% travel, depending upon the candidate’s location.


]]>http://www.microsoft-careers.com/job/CoE-AX-Engagement-Manager-Job/1894495/189449518944952012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSPortugal - Non Location Specific, PTJob Category: Services & Consulting
Location: Malaysia - Non Location Specific, MY
Job ID: 794919-81437
Division: Services & Support


JOB DESCRIPTION

Position Title: Premier Field Engineer - SharePoint
Department: Premier Field Engineering, CSS, Southeast Asia Region (SEA)
Reports To: Premier Field Engineering Manager, Malaysia

Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)
Responsible for the detailed isolation, repro, and analysis of MS Developer product and database support issues and working the issue to resolution. The position requires you to go onsite to a customer location and help in the root cause analysis and resolution. Scheduled travel is expected to be more than 50%. Overnight travel is expected for critical reactive onsite technical support.

Experience and Skills Requirement:
Candidates must have 3-6 years experience in technical support within large network environments.

Primary Technical Abilities:
Possesses deep technical expertise in SharePoint, both administrative and development experience, in supporting, design and deployment including and not limited to applications and development skills. The job also would involve troubleshooting custom applications built on top of the above products
The successful candidate must possess excellent knowledge of debugging tools and development skills, performance monitoring and tuning
Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs.
Solves complex technical problems through sound, creative troubleshooting.
Examines possible workarounds and escalates as required.
Must have solid understanding of client/server, networking, and Internet technologies fundamentals
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
Communication skills:
Technical writing skills and Presentation/Training skills
Must possess the ability to work independently with minimal management supervision and as part of global team of engineers
Customer Service Skills:
Responsiveness to customers: Deals effectively with customers amid highly sensitive situations, responsible for ongoing customer communication and satisfaction.
Demonstrated aptitude for providing exceptional customer service in politically charged environments

Secondary expertise in one or more of the following products:
Internet Information Server, Visual Studio.NET, SQL Server, Debugging Tools for Windows,
Windows and Active Directory; Clustering,

Education:
University degree, preferably in Computer Science, is required.
MCSE, MCAD, MCSD and MCDBA strongly preferred. Will consider related field (or equivalent) experience.

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1897267/189726718972672012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMalaysia - Non Location Specific, MYJob Category: Operations
Location: , , US
Job ID: 794671-81503
Division: IT


Please note that this position will be “US - Non Location Specific”.

Job Description:
Senior Program Manager - User Experience IT

The goal of the User Experience IT Program Manager is to enable great experiences for end-users of Microsoft IT solutions, through effective leadership and effective project management practices. The Field CRM Platform team in User Experience IT drives deployment and adoption of CRM and other sales applications for Microsoft internal users. We play a pivotal role in adoption by first ensuring that solutions meet end-user needs by advocating their requirements into corporate groups. Then once solutions are built, we certify the quality of the solution and drive effective deployment and readiness activities to enable a fantastic user experience. We are a dynamic, globally diverse team making a difference every day for our users!

The Program Manager’s role is to manage resources, risks, budget, and schedule for the solution testing and deployment activities. Partnering with field solution managers, readiness leads, and corporate IT groups, the Program Manager creates and executes effective plans to orchestrate user acceptance testing, user community engagement, readiness, and end-user support to accomplish application adoption and business value. Measures of value include productivity, revenue, cost reduction, and client satisfaction.

Responsibilities:
The Program Manager (PM) is responsible for working with corporate and user community stakeholders, across all phases of System Development Lifecycle (SDLC), to influence, deploy, and adopt effective IT solutions for the user community. This role will work closely with field solution managers (FSM), who serve as main point of contact to various user communities within Microsoft, such as Sales, Marketing, Services, and Managed Partner groups across dozens of geographies worldwide. In some projects, the Program Manager will be a part of a virtual team of PMs orchestrating the activities of FSMs and other resources across continents. In other projects, the Program Manager will be solely responsible to drive all project management globally. In either scenario, the PM is expected to be extremely collaborative in the way that they work with others who will usually be based in other time zones.

In general, the PM is responsible for driving strong project management disciplines into all activities. These disciplines include: Project Planning, Resource Planning, Risk Management, Issue Tracking, Status Communication, and Success Measurement. The PM may also be called on to drive process improvements, manage project budgets, and/or manage vendor resources. The role will also involve flexing to support other priority projects outside of their primary domain from time to time. Examples might include taking on internal IT improvement initiatives, spearheading improvements to team operations, or even playing the role of FSM for a given geography should the need arise to scale delivery on a priority program. “Flex” assignments such as these are purposefully done to enable IT agility and to continually broaden the PM’s experiences.

Requirements/Qualifications:
- Demonstrated strong project management root-cause problem resolution, and decision-making skills
- Knowledge of software development life cycle required and recommended controls.
- Capacity to assess the strengths and weaknesses of proposed business processes and workflow changes.
- Excellent oral and written communication including issue management, risk management, strategic planning, delivering presentations, and negotiation skills.
- Can identify business issues and develop risk mitigation strategies.
- Has built credible customer relationships both in immediate team and across multiple customer groups.
- Bachelor's degree in business, information systems, or related field.
- Master’s degree a plus
- 5+ years’ experience developing and/or deploying line of business applications, and/or conducting change management or related projects
- 10+ years’ experience in the IT or software industry or in business/IT consulting services.
- Have the ability to support work across multiple time zones.
- Strong cross-group collaboration skills.
- Business process design methodology and implementation.
- Extensive experience with Microsoft Office applications
- Willingness to travel up to once a quarter
- Experience working for Microsoft outside of Washington is a plus
- Experience with Dynamics CRM is a plus
- Project Management Professional (PMP) certification is a plus

UXIT

]]>http://www.microsoft-careers.com/job/Senior-Program-Manager-Job/1897269/189726918972692012-06-15MicrosoftOperationsfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 788916-77107
Division: Services & Support


PREMIER FIELD ENGINEER - Platforms/Active Directory

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, Minneapolis, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of a nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of client/server, networking, and Internet technologies fundamentals. Candidate must possess superior knowledge and demonstrated technical proficiency in 2000/2003 Server and Microsoft client products, Active Directory design and deployment, DNS, DHCP and other related areas with troubleshooting at the expert level within large network environments. In addition, the successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon. Five or more years experience in systems development, network operations, and software support or I.T. consulting. Five or more year’s industry experience with Microsoft products, effective learning skills, works well in a team environment, Strong problem-solving skills.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Network Load Balancing, MS Cluster Server/Multi-vendor Cluster and SAN implementations, SQL, IIS, ISA.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-PlatformsActive-Directory-Job/1782549/178254917825492012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 791188-78726
Division: Services & Support

ENGAGEMENT MANAGER - East Region
Location: Must be based in East Region - Preferably North East.

This position is for the US Services Consulting for IT Operations team, reporting to the Services Director.

Microsoft Services is looking for a services consulting manager who has a mix of IT operational , consulting and support services experience, combined with exceptional people leadership and management skills and experience.

This is an exciting opportunity to help define, build and grow a new service delivery capability based on a combination of IT Infrastructure Library/Microsoft Operations Framework and deep technical and people/process consulting around specific IT Operations consulting services scenarios that will measurably improve customer's success in operating, managing and securing Microsoft products. The successful candidate will be a passionate advocate of operations consulting services as a means to achieve customer success in operating Microsoft products.

This is a senior position requiring a seasoned leader to provide leadership, structure, priorities, and management for this unique and important area. This person will lead and manage a team of consultants in the US Services Consulting for IT Operations practice.

This position requires a leader with experience in selling and managing complex consulting services engagements paired with demonstrable strategic business acumen. Outstanding ability to engage in high level Public Sector based business decision maker level discussions related to security, risk management, IT operations, IT Security, business value, and relevant Microsoft solutions, services and SKUs is required.

Achieve targeted Contribution Margin by delivering value based fixed price services and meet utilization expectations as defined by the Engagement Manager role.


MINIMUM REQUIREMENTS FOR THIS POSITION:

Must have proven experience positioning, selling and managing projects through the entire project lifecycle. The role requires an individual who is resourceful, confident under pressure, an exceptional communicator and has excellent interpersonal, crisis management, business management, engagement/project management, expectation management, people management and leadership skills.

The successful candidate will possess significant experience and passion delivering process consulting (such MOF/ITIL, MSF, COBIT SIX SIGMA) solutions for enterprise customers.

Qualifications include: 10+ years IT industry experience to include 5+ years proven professional consulting services management experience. Strong familiarity with Microsoft and competitive technical and business strategies and offerings exceptional oral and written communication skills Bachelor's degree in a technical or management relevant discipline. Strong preference for ITIL Master/Service Manager certification, and accreditation for the SLM and DCM MIP Microsoft service offerings.

We are looking for an experienced consulting manager to be a part of this exciting team.

SS:ES
791188

]]>http://www.microsoft-careers.com/job/Engagement-Manager-Job/1818196/181819618181962012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 772236-65361
Division: Microsoft Research

Microsoft Research is looking for highly motivated, independent innovator/creator with above average acceleration for the newly formed Mobile Computing Research Center (MCRC).

MCRC is a mission-oriented division within Microsoft Research that is focused on inventing ground-breaking technologies that enable Microsoft's mobile devices to leapfrog their competitors and change the world! MCRC will engage in basic and applied research in mobile computing while streamlining the transfer of novel cutting-edge technologies from MSR labs world-wide to product groups.

This job will entail working closely with experienced researchers to solve challenging problems for our mobile business partners in a variety of areas including but not limited to: mobile systems design, energy management, sensor networking, machine learning, cloud services, networking, and natural user interfaces. Just as critical is an ability to develop strong working relationships with key decision-makers and counterparts in the product groups to ensure that the technologies developed in MCRC ship in Microsoft Products. Working with the Window phone division is our primary focus today and as an engineer in MCRC our focus is to deliver compelling new features to the platform. We will be working closely with many development groups in WP in a virtual team environment writing production code that will ship in their releases. As a senior engineer it is expected that you can work independently, work well with very smart people, love to solve problems and code, willing to do whatever it takes to succeed. Unlike product teams, here in MCRC anybody with a good idea and lots of passion can make a visible difference; it is highly encouraged.

Basic Qualifications:
•4+ years' of overall experience in software development with programming in C/C++/C# languages.
•At least 2 years' of experience with Windows platform, developing native or .NET applications.
•A Master’s degree in computer science (or equivalent).
•Good communication skills and ability to work effectively in an agile environment.
•Good tolerance for ambiguity.
•Ability to learn quickly on new technologies and apply them in prototypes.
•Has shipped high quality production software for at least 5 years.
•Participation in engineering processes involving source control, coding standards, code reviews, automated validation and verification tools and, product release and maintenance.

Additionally Preferred Qualifications:
•Phd in computer science or electrical engineering.
•Prior experience or understanding in the area of mobile phone operating systems and platforms, large-scale enterprise/online services, and web technologies.
•Proficiency with scripting languages such as Windows PowerShell, Perl, Python, etc.




CR:CorpRD
PPSDE

]]>http://www.microsoft-careers.com/job/Redmond-Research-Software-Development-Engineer-Microsoft-Research-Job-WA-98052/1481636/148163614816362012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 781236-76365
Division: Services & Support


Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided.

]]>http://www.microsoft-careers.com/job/CoE-AX-Solution-Architect-Job/1771080/177108017710802012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Services & Consulting
Location: Switzerland - Non Location Specific, CH
Job ID: 791314-78707
Division: Services & Support


The Services Pursuit Bid Professonal (SPBP) is responsible for primarily supporting Bid Teams in the subsidiaries of Western Europe in an Oversight & Guidance role to ensure that they can produce consistently high quality proposals for large complex projects & Solutions. The role requires deep insight & proven experience in Pursuit & Bid Management, for both Sales & Delivery, whilst importantly coordinating resources from the Centres of Excellence, HQ groups, industry specialists, Global Delivery, Premier, TQA and SBD. Subsidiary teams will need to be guided in securing resources and leveraging various sources of funding which is available to support them during the pre-sales and potential subsequent delivery phases. An important element is bringing structure and order to pursuits, along with the the Capture and reuse of Intellectual Property. In summary to help Western Europe Services increase the Complex Deal win ratio, whilst improving bid preparation times, the cooperation with SBD & TQA, whilst improving the oveall quality of the final customer ready output.

The SPBP is: As a member of the WE Services Pursuit Team and is responsible for:
Contributing to the review of submitted bids which have been put forward by the Opportunity Review Board to confirm that these are an appropriate fit to receive assistance from the Pursuit desk and meet the prescribed criteria.
Guide the Subsidiary Pursuit teams with advice on further qualification of opportunities that may be required.
Agree with subsidiary bid teams what assistance they require from the Pursuit Desk. Be ready to suggest where additional assistance & guidance can be provided, such as funding, SME input, IP from similar bids.
Coordinate with specialists across Microsoft to ensure that subject matter expertise is built into bid responses.
Review progress of bids on a regular basis to determine whether timescales are being met for completion of deliverables.
Review deliverables prior to their submission to SBD for approval to ensure that bids conform to the format and quality expected by PMx and TQA reviewers.
Responsible for identifying IP which can be subsequently added to the Pursuit Desk Content repository for re-use on future bids.
Work with the local bid teams to ensure that all customer knowledge, solution definition and expectations set are fully communicated to Delivery teams.
As part of the ROB attend Pursuit Desk weekly, bi-weekly and monthly meetings to report on progress to stakeholders.
Obtain feedback from subsidiaries on the quality of the support provided by the Pursuit Team.

Qualifications:
Degree level education. Microsoft professional experience (Services Sales, Delivery, SBD, TQA)

Experience:
Several years of experience in Services Sales and Marketing fundamentals, Financial reporting, Operational policies and procedures within Microsoft.

Competencies:
Highly experienced individual with the confidence to be self assured in their own work and along with other Microsoft staff in different groups or Western Europe subsidiaries at any level of seniority. Ideally must have experience of Microsoft Services Sales and proven customer facing skills. Strong ability to get things done. Organised and meticulous. Able to manage deadlines and conflicting priorities.

Training and certification:
Services Sales and Marketing training, Financial reporting, Operations - policies and procedureas in Microsoft.

]]>http://www.microsoft-careers.com/job/Services-Pursuit-Bid-Prof-Job/1818169/181816918181692012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Services & Consulting
Location: Saudi Arabia - Non Location Specific, SA
Job ID: 792062-79129
Division: Services & Support

** Applications invited from Saudi Nationals or those holding a transferable Saudi Iqama **
Are you ready to seize an opportunity to work with established and innovative enterprises in a long-term relationship?
Looking to work closely with top Line of Business and IT Executives in large Enterprises, to accelerate the achievement of
business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT
environment involving multiple platforms and technologies? Want to connect the solutions you envision to the business and
measure impact to the bottom line of your customer? Interested in leveraging your abstract thinking skills and employing
strong architectural skills to create innovative solutions for the largest organizations in the world?
Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft
technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer
confidence, trust, and loyalty by improving the overall customer-and-partner experience, serving as the customer advocates
within Microsoft and driving customer-centric product improvement.
This strategic role in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers. The
role enables customers to achieve their most challenging business and organizational goals while leveraging value from their
current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the
customer’s existing business imperatives and IT investments this role systematically plans, orchestrates, and contributes to
the development and execution of their customer’s strategic technology plan to align with the broader business goals in an
innovative fashion. They will provide industry best practice advice and boost the likelihood of successful integration of
Microsoft technologies including integration and interoperability in a heterogeneous environment. In addition to building their
own personal network, they will be provided an extensive network of colleagues with complementary competencies and draw
on these resources expertise to enhance the overall service provided by Microsoft to customers. The sections below identify
the key areas and offer insight into the more common activities:
- Relationship-driven differentiation: What this role provides to customers is unique and available only from Microsoft. They
advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the
relationship. Core activities include:
o Arranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and
many other teams and communities.
o Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft
Products.
o Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations
worldwide. You also have access to the ‘Library’, a catalog of reference architectures, blueprints, industry insights and
benchmark data that adds unique value.
o Facilitating customer IT staff development.
- Business-driven portfolio value management: The role takes a principled approach first to understand the customer’s needs
and then to develop roadmaps of change that realize value from their Microsoft investment across a heterogeneous IT
environment. Activities include:
o Creating business case development and benefits management programs that define, track and report accrued value
through the optimal application of IT to business challenges.
o Orchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft
Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven
through a program of orchestrated change and drawing from the collective know-how of Microsoft.
o Providing portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related
strategy and planning initiatives.
- Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the
Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with
customer organizational objectives. Activities to support this objective include:
o Creating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and
value from the Enterprise Agreement.
o Orchestrating the use of the Microsoft network of resources formally from within the Advisor’s individual engagement. This
can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may
be called on by colleagues to contribute from their area of specialization in other large engagements or to team with the
support team around specific customer initiatives.
- Practice development: This role will contribute to the growth and maturity of the local and international communities provide
mentorship, foster knowledge transfer, and lead by example. In addition, opportunities exist to drive IP development and
reuse initiatives and drive best or proven practice in architecture, planning, and customer engagement.
- Business development: This role will be expected and have the opportunity to bring their years of experience and expertise
to bear on local business development opportunities and contribute to thought leadership within and across both their local
Microsoft business and more broadly across other Microsoft businesses.
In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one
specialization from the three categories below:
- Industry: The following are higher priorities: Public Sector; Banking; Telco; Manufacturing; Energy
- Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified
Communications and Collaboration
- Enterprise Architect Specializations:
o Business Value analysis and benefits management
o Enterprise-level Architecture
o Business Architecture
o Information Architecture
o IT Governance
o IT Portfolio Lifecycle Optimization
o Organizational Change Management
o Organizational Design
o IT-led Business Innovation
This role understands interoperability issues and the strengths and weaknesses of platforms and products, and is able to
provide a trusted voice at the decision-making table. Typically with IT sponsorship, they develop relationships with key
line-of-business executives, putting them in position to translate early business needs and insights into actionable IT strategy
and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of
business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a great grasp of
technology and solutions.
If you meet the above profile, we’d really like to talk with you.
Qualifications and Experience:
- Must have a combination of a degree (Computer Science, Social Science or Business), and equivalent work experience
- At least 10 years related IT experience
- Must have a proven record of delivering business value from Information Technology at an executive level
- Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience
should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may
include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment,
benefits analysis, and management)
- The ability and background experience to provide leadership in the practice, and a demonstrated effectiveness in consulting
and client management
- Executive-level interpersonal and writing skills


]]>http://www.microsoft-careers.com/job/Enterprise-Architect-Job/1827929/182792918279292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSaudi Arabia - Non Location Specific, SAJob Category: Marketing
Location: Netherlands - Non Location Specific, NL
Job ID: 794691-81141
Division: Marketing

Job Title: EMEA/LATAM TZ ERP Lead

In order to fulfill our ambition to growth Dynamics AX business, we will need to accelerate growth for MS Dynamics AX in the EPG, PS and Corporate Account Management (CAM) space. MBS has made a strategic decision to win in the market by focusing on the enterprise segments. The segments, EPG, PS and SMSP CV offer major opportunity to drive the growth of Dynamics AX by fully leveraging their sales motions and capacity. The EMEA/LATAM TZ ERP Lead is the role responsible for driving a clear execution of the Business Group strategy for Dynamics AX in the field both in MBS and in the Segments.

Key Deliverables:

1. Ensure that the business strategy and sales/marketing tools for Dynamics AX are being adopted and driven with the region. Specific responsibilities include driving AX business planning discussions with regions/subsidiaries, ensuring that strong alignment with industry and segment teams is occurring, driving/promoting best practices across the region, and monitoring key business metrics in the region such as revenue, user adds, customer adds, and pipeline generation.

2. Provide clear feedback to the Redmond PMG regarding key business issues, opportunities, and challenges within the region. Specific responsibilities include providing feedback on product strategy and features, S+S strategy, pricing and packaging, field alignment, and partner ecosystem issues.

3. Act as a senior representative of the worldwide Dynamics AX Product Management group with the region. Specific responsibilities include attending/driving key internal business planning sessions, delivering presentations at industry events, meeting with key prospects, and meeting with key partners.

Strategy & Decision-Making:

The EMEA/LATAM TZ ERP Lead is an execution based role at TZ and focused on driving the growth of AX in the Enterprise segments. The role will be a key contributor to the BG strategy.

Key Challenges:

The EMEA/LATAM TZ ERP role is a new role that will support AX growth in the in the enterprise. The role brings in deep Business application and AX product experience. The role is designed to lead the AX growth plan for the TZ. The ERP Lead is the key role that will enable stronger segment integration with EPG and SMSP.

Job Deliverable:

Landing AX Business strategy in the Field
Key Tasks:
- Ensures there are as clear AX growth plans driven by the Area.
- Works closely with the TZ STU an d PTU lead to ensure clear sales and Partner execution to support AX growth plans.
- Works closely with Segment Leaders to drive the integration of AX into enterprise sales motions

Coaches the field in developing a strong sales and Partner capability on AX
Key Tasks:
- Supports the TZ STU Lead on assessing major AX opportunities
- Supports EBC requirements with deep AX product expertise
- Leads all regional events in providing AX expertise
- Works closely with the PMG Leads in executing AX strategic opportunities

Acts an extension of the ERP PMG team in the TZ
Key Tasks:
- Communicates the AX strategy
- Reviews field plans and provides input to maximises effectiveness
- Coaches the field on AX growth and Best Practise
- Provides regular feedback to Corp on PMG initiatives


Develop Partnership with EPG and MCS community
Key Tasks:
- Works with the EPG and PS AM’s and IMDM’s in ensuring they are able to leverage AX opportunities in the market.
- Ensures the segments are fully aware of all Dynamics tools and sales assets
- Engages MCS into AX execution plans
- The ERP Lead leverages the EPG/PS Partner landscape and how they enable the AX Industry solutions


Subject Matter Expertise:

- Experience in the ERP industry in sales, marketing, or consulting, either within Microsoft and/or other companies
- Experience in the Dynamics field community as a Dynamics Lead, Marketing Lead, Partner Lead, Sales Lead, or other role, with a reputation within the region/subsidiary for solid strategy and implementation skills
- Strong knowledge of the Microsoft Dynamics AX product, as well as general knowledge of key trends and competing products in the industry
- Deep knowledge of Microsoft field management and planning processes and tools
- Strong negotiation and influence skills
- Bachelor’s degree in computer science, marketing, economics, or related discipline; MBA or equivalent preferred.

Abilities:

- Strong sales aptitude with the ability to lead in-depth technology discussions, articulating the business value of a technology solution.
- Experience in an environment where customer contacts and knowledge are leveraged to listen proactively for up-sell/cross-sell opportunities.
- Deep technical skills with the ability to translate the feature and function set into customer solutions and win against the competition.
- Ability to work proactively within assigned opportunities to drive opportunities to close, with an understanding of the implications of cost of sale.
- Ability to develop strong, strategic partners engaged in immediate and long-term opportunities and committed to Microsoft Dynamics solutions.
- Is a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer.


Microsoft Products:

200-300 Level knowledge of Microsoft Dynamics AX and it’s capabilities for a specific industry (Retail, Distribution, Manufacturing, Professional services or Public Sector)
- 100-200 Level knowledge depending on the Industry of SQL-Server, SQL-Server-BI, SharePoint, Project Server
- 100 Level knowledge in other Microsoft products, such as Exchange, MMS, ISA, BizTalk, and EAI
- Competitor/ Partner Products
- 300 Level knowledge of ERP and CRM solutions provided by Oracle and SAP and by Local/Regional competitors
- 200 level understanding of Vertical ISV solutions ( GISV’s) that are built in AX runtime / UI
- 200 Level knowledge of the business value of partner solutions, their competitive value propositions and their implementation models, including Local/Regional partners

Hiring Profile:

The candidate has the combination of deep Industry and ERP Business application experience and expertise. This is a senior individual with significant Business and IT experience gained in a large enterprise or major solutions provider. The candidate is very experienced drive to deep dives with customers around their business issues and how ERP Industry solutions can meet those requirements. The candidate is very confident in speaking to large audiences and able to present both Business issues and conduct key solution demo’s with specific scenarios supporting their theme.

The candidate will be highly respected by Customers and Partners for their depth knowledge of the Dynamics AX strategy, Product capability and roadmap.


Microsoft is an equal opportunity employer and supports workforce diversity

World’s Best International Workplaces Award Winner 2011

Microsoft’s privacy statement can be viewed on the following web page: http://privacy.microsoft.com/en-gb/default.mspx

Staffing Consultant: Magdalena Chylinska

For internal use only:
EUR:MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/ERP-Lead-%28794691%29-Job/1888468/188846818884682012-06-15MicrosoftMarketingfull-timeUSDstarting0BSNetherlands - Non Location Specific, NLJob Category: Services & Consulting
Location: Finland - Non Location Specific, FI
Job ID: 794921-81354
Division: Services & Support

Engagement Manager, Dynamics Center of Excellence EMEA, Microsoft Services

Standard Job Title: Engagement Manager Req#/Job Code: 794921
Job Category: Consulting Location: Major City in EMEA
Product: Microsoft Dynamics AX Travel Required: 40%
Division: Enterprise Services , Consulting

External Web Site: Dynamics Services

Engagement Manager, Dynamics Center of Excellence - EMEA , Microsoft Services

Do you like coaching others to be successful? Do you want to help Microsoft land the largest, most complex deals for mission critical software? If so, this role will provide the opportunity for you to help us grow our AX business in the enterprise. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Center of Excellence and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics AX engagements across EMEA. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Engagement Manager, and Project Director.

The Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding projects across the region. The Pursuit Desk Team will be the field-facing representatives that will lead our pre-sales efforts in winning business applications business in AX. This person will have the opportunity to work on pre-sales engagements that will result in millions of dollars in new services business for Microsoft in the region. He/she will be report to the Pursuit Desk Lead in EMEA.

Responsibilities:
Specific Responsibilities include:
Win strategy formulation for large, complex deals.
Orchestration of roles and responsibilities across the pursuit team for assigned deal pursuit.
Close collaboration with colleagues in the COE, Microsoft local Services teams and field account sales teams
Represent the CoE in large deal meetings and own the CoE involvement
Represent the COE to Microsoft EMEA Management on all critical opportunities and processes
Report to the Pursuit Desk Lead on a regular basis on opportunity and pipeline status
Communicate deal recommendations to senior company executives and win support when necessary
Model critical pre-sales skills for the virtual team by meeting directly with customers when required
Adapting processes and best practices for providing effective proposals and bids in EMEA

Although an individual contributor role, this person will be the go-to person for all pre-sales support issues for AX.

Qualifications:
The CoE Engagement Manager will need to have the combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

An in-depth knowledge of the sales motions that lead to successful deal pursuits
Demonstrated track record of securing large consulting deals
Experience in consulting delivery management
Successful cross-teaming skills, including leadership of v-teams to achieve large impact results
The candidate should have real-world experience with enterprise resource planning [ERP] and/or customer relationship management [CRM] businesses. A bonus would be
direct experience with the Microsoft Dynamics product line.
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.

This position will require about 40% travel, depending upon the candidate’s location.


]]>http://www.microsoft-careers.com/job/CoE-AX-Engagement-Manager-Job/1894484/189448418944842012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSFinland - Non Location Specific, FIJob Category: Finance
Location: Sweden - Non Location Specific, SE
Job ID: 790665-80698
Division: Finance

Excited about an international opportunity with Microsoft Finance Operations? We have several positions open for an RPO (previously designated as a Payroll Field Consultant) in Europe and Asia. This team member provides oversight of the Payroll Business Processes for a designated group of MS subsidiaries. He/she will be the Finance Operations ‘in-the-field’ local contact to provide Leadership and Consultancy supporting payroll process, transition, and stabilization while ensuring subsidiary satisfaction on all levels relating to Payroll Services. This role reports directly to the Regional Director and is responsible for Country Governance under the International Payroll Business Process Outsourcing Program.


Key Business Activities
o Maintain key relationships as the face of Finance Operations to the local Sub for Global Payroll Strategy
o Oversee and validate BPO vendor services and vendor relationships for Global Payroll Strategy
o Document processes, keep documentation current, analyze and implement improvements/small projects
o Collaborate with Finance Operations regional Service Delivery and Global Functional Leaders
o Evangelize the Finance Operations Governance Model
o Provide statistical reporting on SLA gaps, exceptions, achievements and Best in Class Standards for Payroll

Key Business Partners/Clients/Stakeholders:
o Finance Operations Leadership Team
o Subsidiary F&A Director and Controller Community (Designated region)
o Business Process Outsourcer (Payroll Vendors)
o Regional IT
o Corporate IT
o Solution Delivery
o Regional HR
o Local HR
o Local Government
o Tax Department
o Headcount Data Management Team

Responsibilities:

1. Monitor and assess operations and performance against Service Level Agreements (SLAs), Mission Critical Metrics, Key Perfromance Indicators and operating metrics
2. Establish and maintain communication channels to help confirm that day-to-day processing is operating efficiently;
3. Provide that issues, tickets or problems are easily identified and resolved or escalated appropriately on a timely basis;
4. Receive and resolve Issues/Tickets submitted by Microsoft Entities;
5. Monitor performance of Controls and Compliance testing process, review and drive progress on outstanding remediation actions;
6. Monitor progress on all continuous improvement and transformation projects;
7. Escalate major operational, delivery, or technical Issues/Tickets to the Joint Operations Group;
8. Resolve audit findings, operational, Services delivery, performance or technical issues/tickets;
9. Review follow-up of actions from the Joint Operations Group;
10. Drive productivity improvements in respective functions through execution of agreed upon transformational and continuous improvement efforts;
11. Focus on proactive indicators of performance, including but not limited to upcoming events, personnel changes (within both Microsoft and ADP), process changes, etc.

Qualifications

The successful candidate will have 5+ years of experience in finance/payroll related positions and possess skills, knowledge and experience that demonstrate:

Excellent communication skills
a. Payroll (preferred) and data analysis experience and knowledge and ability to document and define new Payroll Business Processes
b. Advanced EXCEL user
c. Excellent relationship management skills and previous experience in managing client relationships
d. Capability and flexibility to meet customer demands
e. Demonstrated virtual team leadership capabilities
f. Ability to multitask and prioritize quickly with multiple client drivers
g. Ability to react quickly and professionally in high stress situations
h. Ability to influence, persuade and negotiate with mutual clients, partners and stakeholders
i. International working experience (statuary, regulatory and cultural) and SAP software experience are a plus
j. Able to manage small projects and develop a project plan
k. Experience and understanding of shared service concepts, knowledge of financial transactional operations
l. Bachelor’s Degree; Master’s Degree preferred
m. Fluent in English


SPECIALIZED REQUIREMENTS

Regional Payroll Field Consultant - UK, Netherlands, Spain and Portugal
Location: Based in UK
Language: English, other languages considered a plus including Spanish or Portuguese
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus

Regional Payroll Field Consultant - Norway, Finland, Denmark and Sweden
Location: Based in one of 4 Nordic Countries
Language: English and strong in one of the Nordic languages, Norwegian, Swedish, Finnish or Danish
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus


Regional Payroll Field Consultant - Italy, Czech Republic, Slovakia and 2 additional countries
Location: Based in Italy
Language: English and strong in Italian (other languages a plus)
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus


Regional Payroll Field Consultant - France, Germany and 2 additional countries
Location: Based in France or Germany
Language: English and strong in French (other languages a plus)
Special Skill: Process design and development
Other:
Level 60
Payroll or SAP experience a plus.
Prior consulting experience a plus

]]>http://www.microsoft-careers.com/job/Sweden-Non-Location-Specific-Finance-Operations-Regional-Process-Owner-%28RPO%29-Job/1870487/187048718704872012-06-15MicrosoftFinancefull-timeUSDstarting0BSSweden - Non Location Specific, SEJob Category: Customer Service & Support
Location: Boeblingen, DE
Job ID: 776957-68914
Division: Services & Support

Standorte: München, Bad Homburg, Böblingen, Köln, Hamburg, Berlin


Doch als Entwickler fühlen Sie sich nicht nur in der Team- und Projektarbeit wohl. Sie handeln zudem sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung innovativer Services) als auch reaktiv (zum Beispiel bei konkreten Anfragen zu APIs, etc.). Dabei erhalten Sie bei uns die besten Voraussetzungen und Möglichkeiten, Ihr Wissen über aktuelle Microsoft Produkte, Technologien und Entwicklungen auf dem neuesten Stand zu halten.

Als PFE Developer wissen Sie genau wie es ist ein Entwickler zu sein, wie man sich in dieser Rolle fühlt, welche Trends die Community bewegen und wie man mit anderen Entwicklern zusammenarbeitet. Sie sind neugierig auf neue Technologien und probieren ständig neue Features und Trends aus. Vorträge und Präsentationen halten Sie souverän, denn Sie haben sowohl den Helikopterblick, können aber bei Bedarf auch in die technische Tiefe abtauchen.

Sie verfügen über überdurchschnittliches Wissen und erwiesene Erfahrung in Microsoft Entwicklungstechnologien. Sie sollen uns mit Ihren Fehlerdiagnose- und Behebungsfähigkeiten in einem breiten Spektrum von Microsoft Technologien überzeugen.


Ihr Profil:

Idealerweise treffen mehrere von folgenden Punkten bei Ihnen zu:

- Mehrjährige Erfahrung in der Datenbankentwicklung mit SQL Server
- Mehrjährige Projekterfahrung oder Erfahrung im Support von Unternehmenskunden
- Kenntnisse im .NET Stack
- Know-how in Installation und Wartung von SQL Server
- Know-how im Betrieb von SQL Server Installationen - auch von Hochverfügbarkeitslösungen
- Fundierte Kenntnisse im Modellieren von Relationalen Datenbanken
- Fundierte Kenntnisse bei Troubleshooting und Performanceanalyse
- Fundierte Kenntnisse in der Abfragesprache Transact-SQL (T-SQL)

Außerdem erwarten wir:

- Studium, MCSE, MCITP oder MCM-Qualifizierung oder vergleichbare Praxiskenntnisse
- Präsentationssicherheit und Kommunikationsstärke
- Ausgezeichnetes Deutsch und Englisch
- Teamgeist und Spaß an komplexen Herausforderungen
- Positives konstruktives Verhalten, sowie hohe Ergebnisorientierung und ausgeprägtes Qualitätsbewusstsein
- Führerschein und Bereitschaft zum Einsatz

Vorteilhaft wären:

- Erfahrung in der Datenbankentwicklung mit Visual Studio, Design und Object Relational Mapping (ORM)
- C# oder Visual Basic.Net Kenntnisse
- Kenntnisse in mindestens einem der Bereiche: Integration Services, Reporting Services, Replication, Spatial Data, XML, Entity Framwork, CLR Integration, Data Warehouse
- Interesse an den Entwicklungstrends wie Cloud Computing, Big Data, Complex Event Processing und Speicherung unstrukturierter Daten

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Boeblingen-Technical-Consultant-%28mw%29-Active-Directory-Job/1544087/154408715440872012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBoeblingen, DEJob Category: Services & Consulting
Location: Bad Homburg, DE
Job ID: 777849-69199
Division: Services & Support

Standorte: München, Köln, Bad Homburg, Berlin, Hamburg, Böblingen

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um sich mit jeder Menge Microsoft-Know-how, Beratungserfahrung und grenzenloser Leidenschaft auf den Weg zu namhaften Kunden im gesamten Bundesgebiet zu machen: als Mitglied unserer Service Line „Infrastruktur“, in der sich alles um Betriebssysteme, Virtualisierung, Identity Management, Security und Deployment dreht. Hier begegnen Ihnen modernste Lösungen wie z. B. TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitale Arbeitsplätze. Hier tauchen Sie als Consultant tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing eines Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, den Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.

Ihr Profil:

- Hochschulausbildung
- 3-5 Jahre Berufserfahrung
- technische Expertise vor allem im Microsoft Produktumfeld
- Tiefe Kenntnisse des System Center Configuration Manager Produkt
- System Center Configuration Manager (SCCM) in den Bereichen Konzeption, Infrastrukturdesign und Deployment
- Scripting für SCCM (PowerShell, VB/J Script)
- Kenntnisse in weiteren Microsoft Produkten der System Center Suite (SCSM, SCVMM, SCDPM) sind von Vorteil.
- Verständnis der Partner, Kunden- und IT Umgebung
- Die Projektarbeit erfolgt sowohl in Teams (Teamfähigkeit) als auch sehr selbstständig und eigenverantwortlich.
- Hohe Reisebereitschaft ist für die Arbeit eines Beraters notwendig.

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE




]]>http://www.microsoft-careers.com/job/Bad-Homburg-Consultant-System-Center-%28mw%29-Job/1548150/154815015481502012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBad Homburg, DE Engagement Manager Jobs in Sweden

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

Services project, delivery or engagement manager – whatever you consider yourself to be, this is your opportunity to work with leading edge technologies and solve complex IT and business challenges on the Microsoft platform

Engagement management at Microsoft

As a natural progression for a talented, well-seasoned consultant or IT project manager, this rare chance to become an engagement manager is relatively unique to Microsoft. As well as supporting pre-sales teams, you’ll consult with clients, translate their needs into IT solutions and assemble and manage a consulting team to deliver the work. Leading engagements from conception to completion, this will involve defining project scope and schedules, managing resources, delivery and governance, and reporting to internal and external stakeholders.Engagements at Microsoft are projects that range from two weeks to two years, encompassing anything from enterprise consulting to infrastructure architecture to large scale applications development. Put simply, your role will be to lead and serve our customers and partners to realise their full potential through Microsoft software and services.

It’s your chance to:

- Work with leading-edge technology and some of the most experienced Microsoft technology consultants in the world
- Be trained on and work with the latest technologies – often using products that haven’t yet been released
- Fuel your passion for deploying new and interesting technology to deliver business results to Microsoft’s clients
- Build on strong sales and project management skills whilst developing new business management and technical insight
- Help our largest customers get the most value from their investment in Microsoft

Skills and qualifications:

- Consulting background with a broad understanding of Microsoft technologies
- Sales experience
- Excellent project management skills and the ability to prioritize your portfolio
- Strategic and analytical thinker with an eye for detail
- Degree or equivalent in IT or management, and ideally an MBA
- Ideally Prince II management qualification
- Strong written skills and ability to structure key architectural and strategy documents

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Kista-Engagement-Manager-Jobs/1566501/156650115665012012-06-15Microsoftfull-timeUSDstarting0BSSwedenJob Category: Sales
Location: Cyberport, HK
Job ID: 779403-70436
Division: Sales

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist (PPS) role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges. Come explore opportunities with Fortune magazine’s #1 Global Company to work for!

The PPS is a senior sales professional with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue a few mission-critical, enterprise customers.

It’s your chance to:
．Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft
．Sell world-class solutions targeted to address your customer’s most pressing business needs
．Develop deep relationships with key enterprise customers
．Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Key Activities:
．Develop understanding of targeted customers’ Line of Businesses, the strategies they are targeting to achieve business goals and how these might require or relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today
．Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
．Formulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters
．Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans
．Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria
．Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs
．Ability to identify, lead, and efficiently close large scale, complex deals

Skills and qualifications:
．8-10 years’ experience in a software or related solution sales role
．Strong proven track record of consistently meeting/exceeding quota targets using a consultative/solution selling approach
．Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management
．Relevant industry experiences in Utility/Logistics/Transportation industry would be an advantage
．Strong knowledge of competitor landscape
．Ability to articulate the value of technology to a non-technical audience of senior business decision makers
．Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria
．Ability to orchestrate and influence virtual teams to pursue sales opportunities
．Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
．Ability to lead teams through influence based on:
　- Demonstrated experience related to the ability to recruit and convince others to participate in achieving group goals.
　- Keeping the group working toward a common shared outcome or goal
　- Effectively utilizing and leveraging virtual team resources
．Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc
．Bachelor’s degree required and MBA is ideal

SALES:PPS

]]>http://www.microsoft-careers.com/job/Cyberport-PRINCIPAL-PLATFORM-SPECIALIST-Job/1573082/157308215730822012-06-15MicrosoftSalesfull-timeUSDstarting0BSCyberport, HKJob Category: Sales
Location: Bangkok, TH
Job ID: 779708-70638
Division: Sales

National Technology Officer (NTO)

The National Technology Officer (NTO) role is responsible for external outreach and engagement with technology policy elites, leading academics and government decision makers in his or her country, with the objective of enabling the creation or maintenance of a technology policy environment that supports the subsidiary's growth objectives.

The NTO will develop, in conjunction with the subsidiary leadership team, an engagement strategy that addresses existing and emergent technology policy issues that impact Microsoft’s business model and capacity to grow. These engagement strategies will have a significant and material impact on the subsidiary's mid to long term growth prospects and will recognize that a failure to address emerging technology policy issues can lead to government policy making and intervention which severely restricts Microsoft’s freedom of action in its local markets and around the world.

The following characteristics are essential for success:
1) A deep understanding of the impact of information technology in national social and economic systems, as well as within the business of government
2) A profound understanding of the breadth of Microsoft’s business, strategies, and applicable business models
3) A broad technical understanding (Level 100/200) of the current and future technology policy domains:
a. Open Standards, Interoperability, Security, Privacy, Open Source, Wireless and Spectrum, Systems Architecture, Development Technologies, etc.
4) A demonstrated depth of technical expertise (Level 300) in at least one of the above mentioned domains
5) Demonstrated expertise in building and leveraging sustained relationships with:
a. Ministerial levels of government and their technology policy advisors
b. Leading academics and think tanks on issues of social and economic policy
c. C-Level executives and their advisors in the business of government
6) The highest levels of competence in public speaking and presentation skills
7) Significant experience and expertise in representing complex company or product strategies to members of the press and analyst communities
8) Demonstrated competence in working within a virtual team environment and accomplishment of goals and objectives through influence of others not under direct management control

The NTO reports either to the Country Manager (preferred) or to the local Public Sector Director. The NTO is a particularly demanding role, which requires both internal strategic focus as well as a significant (60%) commitment to external engagements and relationship building.

By definition the role has no direct reports; however, local management teams may decide to house other resources within a "National Technology Office" led by the NTO (e.g. Chief Security Advisor, National Standards Specialist, etc.).

The role has a primary commitment of 60% external face time with a 75% time allocation on Public Sector engagements and 25% available to other segments as determined by the local leadership team.
The NTO is expected to be an active participant in the worldwide NTO community, and as such will be expected to contribute to the development of the community by active participation in community forums and through best practices sharing with other NTOs around the world. The NTO is required to attend 2 community meetings per year outside the local geography.

Strategy Development:
The NTO will develop, in conjunction with the subsidiary leadership team, a technology policy strategy and engagement plan that addresses existing and emergent technology policy issues that could impact Microsoft’s business model and capacity to grow.
-Identify key government technology policy priorities and potential issues
-Define strategy for subsidiary to address technology policy priorities and issues, as well as key corporate technology policy prioritie
-Develop execution plan

Government Elite Engagement:
The NTO role is responsible for external outreach and engagement with technology policy elites, leading academics, and government decision makers to enable the creation or maintenance of a technology policy environment that supports the subsidiary's growth objectives.
-Build trusted advisor relationships with technology policy elites, academics, and decision makers by demonstrating leadership in technology policy debates
-Execute engagement plan to effectively address technology policy issues and to demonstratively address government technology policy priorities
-Articulate Microsoft‘s technology vision, strategy, and capabilities and the positive impact these have on citizens, society, and the business of government
-Demonstrate the economic value of the commercial software and partner ecosystem, and the role of R&D investments, innovation and intellectual property

Internal Advocacy:
The NTO is the technology advocate for local Public Sector customers by serving as the point of escalation on critical technical policy issues and proactively representing customer requirements in product feedback and planning processes
-Advocate for the needs of Microsoft Public Sector customers to the senior leadership team
-Influence Microsoft’s strategy and platform decisions to ensure widest market adoption and avoidance of negative policy impacts

Internal Skills Transfer and Development:
The NTO is responsible for improving subsidiary and NTO community effectiveness through self capacity building on key technology strategy issues, transferring knowledge and skills within the subsidiary and Area, and active participation in Worldwide Public Sector and NTO activities.
-Present four training sessions per year for subsidiary technical and sales staff on technology policy related issues and new platform developments
-Attend all technology policy/issue update conference calls
-Participate in subsidiary Public Sector business calls each month to represent technical strategy issues
-Participate actively in NTO community

Results
-Enabling Microsoft growth objectives
-Winning the government public and private cloud
-Preventing government procurement preferences
Local economic development

Position scope
-Subsidiary-wide impact

Strategy and Development
The NTO is responsible for developing a technology policy strategy and engagement plan that addresses existing and emerging technology policies issues that could impact Microsoft’s business model and capacity to grow.
-Build trusted advisor relationships with technology policy elites, academics and decision makers by demonstrating leadership in technology policy debates.
-Articulate Microsoft‘s technology vision, strategy, and capabilities and the positive impact these have on citizens, society and the business of government.
-Demonstrate the economic value of the commercial software and partner ecosystem, and the role of R&D investments, innovation, and intellectual property.
-Proactively and reactively address policy barriers that could have a negative impact on Microsoft share and revenue, including policy issues that are impeding short- term wins.
-Improve subsidiary effectiveness by transferring knowledge, skills, and messaging to technical and sales staff, especially pertaining to the cloud and technology policy issues.
-Advocate for the needs of our public sector customers to the senior leadership team.
Influence our strategy and platform decisions to ensure widest market adoption and avoidance of negative policy impacts.

Requirements:
- 10+ Years related experience required with a preferred Master's Degree and/or Ph. D.
- Previous experience in managing business partnerships with solution providers, or partners preferred.
- Strong negotiation, written/verbal communication and presentation skills, with the ability to interact with very senior executives.
- Superior commitment to customer service.
- Knowledge of Microsoft's products and of competitive platforms and tools

(Microsoft is an equal opportunity employer and supports workforce diversity)

]]>http://www.microsoft-careers.com/job/Bangkok-NATIONAL-TECHNOLOGY-OFFICER-Job/1597031/159703115970312012-06-15MicrosoftSalesfull-timeUSDstarting0BSBangkok, THJob Category: Operations
Location: Dublin, IE
Job ID: 779970-70819
Division: Operations

Title: Regional Program Manager - Open /Open Value
Reports to: Group Program Manager
Department: Program Operations

Summary:
A fantastic opportunity currently exists to join Microsoft’s EMEA Operations Centre as a Regional Program Manager for Microsoft’s Open and Open Value Programs. The Regional Program Manager will be a member of the Programs and Customer Operations team within Commercial Operations. This group is responsible for Program Management across the Loyalty, Volume Licensing and Channel Incentive business streams.

Role Purpose:
The purpose of the Regional Program Manager position is to provide thought leadership & execution excellence in implementation and run management of Microsoft’s Open and Open Value programs in EMEA. This role is a key participant in the design, implementation, and release of programs and projects.

Key Responsibilities:
The Regional Program Manager is responsible for ensuring the smooth roll-out of launches and enhancement for their program, continuous process improvement & cost reduction initiatives. The role involves providing regional input to process and program design, maximizing customer and partner experience, and meeting Program Business goals. Key to success in this role is the ability to partner across functions, divisions and geographies within Microsoft.


Key Focus Areas:
Engage with and influence Regional & Global stakeholder groups at a Senior Level.
Engage with Global Program Management team on operational status of programs, provide data to support program changes, provide feedback from customers and partners, and drive program and process improvement.
Ongoing run management, planning & fiscal year budgeting/cost control.
Regular reviews of operations metric with support organization and key clients.
Reporting & communications on Programs performance
Develop and maintain excellent communication and teaming with other Ops centers to facilitating sharing of best practice & alignment.
Understanding customer and partner needs and ownership of driving initiatives to enhance customer and partner experience.
Program execution through an outsource model in collaboration with key internal teams - for example Customer Service, Operations Account Managers, Credit Services, etc


Desired candidate profile:
Minimum 8 years+ commercial experience with understanding of outsourced process management, ideally from IT or High Tech industry
Experience leading cross organizational projects or developing and implementing new business models.
Strong program management skills with training in formal project and process management methodologies desirable.
Demonstrated strategic thinking and impact and influence through driving process change
Strong career progression and evidence of commitment to personal development.
3rd level qualification in Engineering / Finance or Business management.
Demonstrated ability to manage cross functionally in a matrix environment.
Strong Financial and Business management skills/P&L Analysis.
Proven results focus / action orientation - demonstrated ability to identify problems, determine root cause, collect data from various sources, develop solutions and drive implementation within tight timelines


Competences
Drive for results
Project and Process Management
Impact and Influence
Confidence & Strategic Thinking
Cross Boundary Collaboration.
Business Value Creation.



Microsoft‘s equal employment opportunities policy
http://www.microsoft.com/ireland/careers/equalopportunities/default.mspx

http://www.microsoft.com/learning/mcp/msbc/mcas/default.mspx

EUR:MSIE:OPSCTR:EN


]]>http://www.microsoft-careers.com/job/Dublin-Regional-Program-Manager-Job/1598754/159875415987542012-06-15MicrosoftOperationsfull-timeUSDstarting0BSDublin, IEJob Category: Software Engineering: Test
Location: Shanghai, CN
Job ID: 779952-70891
Division: Server & Tools Business

Job Title: Software Development Engineer in Test
Division: Server & Tools Business, System Center Advisor - Atlanta
Work Location: Shanghai, China

Are you excited about joining a newly created product team that is changing the way customers manage their data centers? Atlanta is a new service getting created by the management division that proactively analyzes customers’ data center operations and provides insights and knowledge to help them optimize their systems. The service collects and processes a huge amount of data every day and is being built completely on the Windows Azure platform. Building a system with this kind of power and capacity is extremely challenging; resilience and cost efficiency are key in making it successful. If you’re excited about working on and designing the latest scale-out and Internet technologies, keep reading!

The management division is Microsoft newest division to reach $1B in revenue year over year, and it’s continuing to grow incredibly fast. Atlanta is a high-visibility project and is a unique asset designed to give System Center increased differentiation in a very competitive market segment. In addition to building a great product, there are a number of teams outside of the core product group that regularly feed knowledge into the system.

We are looking for experienced SDET with a passion for web and service technologies that can help us in shipping a highly scalable platform needed to collect, manage and process data to support a matrix of customer scenarios and to strike for operational efficiency. Your primary responsibilities include architectural design and implementation of new automation system to fit into scale out service, designing and implementing end-to-end test cases, enabling running test cases on test beds, reporting concise test results, identifying and defending defects in triage, driving them to closure, to cover the functionality, performance, reliability, security and other critical aspects of quality gates. Other responsibilities include ensuring rapid automated verification of new features and test holes, integrating it with the test framework, improving existing regression suites/test libraries and verifying fixes. Being a V1 product, you will be expected to drive clarity, make hard decisions, influence the engineering practices to get things done and done right from beginning.

The product unit is being created in Shanghai where the majority of the management and engineering team will be located. There will be a core group of developers and PMs in Redmond. This is an excellent opportunity to help shape a V1 product, while leveraging your technical and leadership skills.

Job Responsibilities
- Architectural design and implementation of a reliable, scalable and low maintenance cost test automation system
- Quality ownership of core product areas or integration testing of the whole system
- Conduct Scalability, Performance and Stress testing for on premise or service components
- Working with developers and across disciplines to ensure the right plan, design and product is being built

Skills/Qualifications
- 5+ years experiences in software development and testing
- Excellent test design, C# coding, and debugging skills
- Proven track record of successful cross-team/group collaboration to drive necessary processes and ensure product reliability/stability
- Strong technical & process development skills, with a clear ability to go deep technically.
- Experience in one of the following areas is a big plus, but not required: SQL, System Center, Windows/SQL Azure, large-scale services
- Experience working with remote teams preferred, but not required.
- Minimum BS in Computer Science or equivalent

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Shanghai-Software-Development-Engineer-in-Test-System-Center-Advisor-SH-Job/1600626/160062616006262012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSShanghai, CNJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 776174-68170
Division: Microsoft Office Division


The Products: Microsoft Exchange is the #1 Enterprise e-mail server in the world, and the Exchange e-mail service is a fundamental component of O365 and The Cloud. If that weren’t enough, our team also owns Forefront On-line Protection for Exchange (FOPE), which is the largest commercial software as a service provider at Microsoft. FOPE protects customers from billions of spam e-mails per day, and it is often the first step in moving customers from on-premises deployments to the Cloud.
What you would be a part of: Transport is a key component of Exchange. It is why e-mail gets from point A to point B. We have an SDET opportunity in this exciting and challenging area. You would be working in an amazing test infrastructure, writing test automation, emulation, and tools necessary to ensure high quality for millions of customers both on-premises and as a service.
Our team is part of Exchange in the Microsoft Office Division. This is an excellent time to join the team and help create the next wave of products. We have some very challenging work ahead to bring these the FOPE and Exchange products closer together architecturally and to add some great features to help our customers more easily recognize and enforce business policy.
Requirements:
A Bachelors or Masters (preferred) Degree in Computer Science or related field or equivalent industry experience
5 or more years of experience with object-oriented programming languages such as C/C++
3 or more years of testing or test-related experience
Excellent customer perspective
Desire to be involved early in the design process
Great test mentality
Strong coding and design skills
Clear communication
Strong troubleshooting and debugging skills
A history of shipping high quality products
Strong desire to help the team succeed and to help people to fulfill their potential

MOD:EXE

]]>http://www.microsoft-careers.com/job/Redmond-Senior-Software-Development-Engineer%2C-Exchange%2C-776174-Job-WA-98052/1528510/152851015285102012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: IT
Location: Redmond, WA, US
Job ID: 779695-71126
Division: IT

The Corporate Functions IT Service Engineering team is a fast moving, critical and visible client focused team that enable HR, LCA and IT High Impact Business Processes. This is a compelling stretch opportunity to build your personal brand and grow experiences in your career in Microsoft IT. You and your empowered team of directs will transform service levels, user experiences for business client satisfaction of dramatic change and improvements is a key part of realizing the dream of MOF/ITIL aligned IT Service Engineering. We would value your passion, energy and operations experiences to drive dramatic change in the user experience for every service and application in the company’s business critical portfolio. If you thrive with executive visibility, learning enterprise support practices for Azure in production environments, and organizational design, then this is the next move you should seriously consider.

Corporate Services IT is a complex set of services, some with 3rd party dependencies that add complexity and other applications that transform with business process requirements every year. Compelling opportunities in cutting edge technologies are added regularly like Azure newly deployed in http://performance. We must normalize and process design all pieces in time for Mid-Year Employee processes. We will be ready and you can be a part of it.

Core Duties and Responsibilities include driving long term reliability/stability changes to production services through proactive deep dives and failure analysis data and granular service improvement plans. You’ll move quickly on action plans gaining sponsorship with compelling technical and process fact finding. You’ll review our IT capabilities against service targets and drive improvement and stability for the most critical applications in CFIT. Your job will be to become the SD and Engineering’s trusted partner in Application service and support while mapping relationships across IT. You will also be constantly researching best practices outside the immediate teams for industry and ITIL best practices and trends to adapt operations to optimize service operations and minimize service impacting outages. Successfully build deep relationships at strategic levels such that internal cross group teams and internal customers solicit your participation in the strategy formation processes and view you as an integral part of their virtual team. You can make slides in your sleep and have an amazing ability to get a lot of things moving and delivered on time.


Required granular Skills: Top of our skills list must be building teams and people management. You should have experience and love of creating group cultures of fun, safety and collaboration. You can hold people accountable while assuming good intent and being consistently thoughtful in your approach. You are a learning manager rather than a knowing manager so your team knows they are valued for opinions and competencies. You like being first in technologies and solutions even if it means being directly involved for vision even when you are busy. You are always involved enough to know that your team is supported, on track and able to meet commitments. You can read rooms, futures and predict outcomes and respond quickly even matrix’d organizations.


Required soft skills and experiences: You will be incredibly successful if you match the following in leadership style: During past career discussions you mapped to outstanding in impact and influence skills during your IT or business history. You have a love for presenting in all forums for gaining credibility and sponsorship for your ideas. You are able to make compelling arguments, winning virtual leadership teams over while always being collaborative and considerate in style. You understand and can express ideas in ROI terms and see patterns and themes in data and problems. You are very articulate and enjoy working to win/win solutions cross team. You live in courage and conviction competencies but don’t feel it’s worth arguing every point or sacrificing a strategic relationship to sway teams on small points. You assume good intent interactions with both your team and partners. You are mature and thoughtful in your communication style every day. You are able to make and complete detailed lists and deliver items and work to deadlines without reminders. Success here in style is not necessarily about being loud but you must be confident. You are interested in growing your career and understand that personal growth is a huge part of that process and seek critical feedback to that end.
Basic Requirements:
8 years minimum experience with operational or application skills in an IT development test or operational environment
Minimum 2 years experience business or statistical analysis of data
Minimum 5 years experience leading or directing or managing a team or virtual teams


Preferred Requirements:
A four year degree in CS or equivalent
Strong verbal and written communications skills
Ability to work in and contribute to a strong team environment
Excellent Excel skills
Problem Solving skills, IT Skills, Critical Thinking, Presentation Skills, Project or program management experience, MOF/ITIL training, Application Experience, knowledge of Microsoft’s core platform components.

CFIT

]]>http://www.microsoft-careers.com/job/Redmond-Principal-SO-Service-Manager-Job-WA-98052/1606976/160697616069762012-06-15MicrosoftITfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 771998-65727
Division: Microsoft Office Division

Do you love cool mobile devices? A big fan of your smart phone? Passionate about mobility? If you are interested in being a Program Manager looking to have a big impact on delivering the next wave of the mobile experiences this could be the role for you!

Microsoft Exchange division is looking for a creative, technically strong PM with a talent for cross-team collaboration and a passion for services to help us set the direction for the future and execute on that direction. Being a part of the Exchange Mobility team provides a number of exciting opportunities & challenges as we work to create a product that will excite both information workers and consumers in the years to come; refining existing models and defining compelling new ways to help people to be more productive.

Microsoft Exchange division is working on delivering rich experiences around email, calendar, contacts, unified messaging, etc. to users anywhere, anytime. We are looking for a self-motivated, team-oriented program manager interested in becoming part of the team. You will be responsible for designing and developing new productivity features for the next wave of mobile phones, working closely with teams both inside and outside Microsoft.

Responsibilities:
Own technical specifications for features
Drive implementation of features including project plan, architecture, reviews, development support, issues and bug resolution
Manage technical relationship across teams both inside and outside Microsoft
Work with partners in understanding requirements, fundamental issues, and processes; act as a bridge between teams
Qualifications:
Experience with technologies and software development for mobile devices
6+ years industry program and/or engineering management experience
B.S. in Computer Science/Engineering or equivalent experience
Passion for building excellent user experiences
Strong technical background and understanding of software engineering processes
Ability to partner with other Microsoft teams and external companies
Great communication, negotiation and interpersonal skills.

MOD:EXE
MOD:ENG

]]>http://www.microsoft-careers.com/job/Redmond-PROGRAM-MANAGER-II-Exchange-771998-Job-WA-98052/1487155/148715514871552012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 768391-63258
Division: Microsoft Research

Microsoft Research is looking for highly motivated, independent innovator/creator with above average acceleration for the newly formed Mobile Computing Research Center (MCRC).

MCRC is a mission-oriented division within Microsoft Research that is focused on inventing ground-breaking technologies that enable Microsoft's mobile devices to leapfrog their competitors and change the world! MCRC will engage in basic and applied research in mobile computing while streamlining the transfer of novel cutting-edge technologies from MSR labs world-wide to product groups.

This job will entail working closely with experienced researchers to solve challenging problems for our mobile business partners in a variety of areas including but not limited to: mobile systems design, energy management, sensor networking, machine learning, cloud services, networking, and natural user interfaces. Just as critical is an ability to develop strong working relationships with key decision-makers and counterparts in the product groups to ensure that the technologies developed in MCRC ship in Microsoft Products. Working with the Window phone division is our primary focus today and as an engineer in MCRC our focus is to deliver compelling new features to the platform. We will be working closely with many development groups in WP in a virtual team environment writing production code that will ship in their releases. As a senior engineer it is expected that you can work independently, work well with very smart people, love to solve problems and code, willing to do whatever it takes to succeed. Unlike product teams, here in MCRC anybody with a good idea and lots of passion can make a visible difference; it is highly encouraged.

Basic Qualifications:
- 6+ years' of overall experience in software development with programming in C/C++/C# languages.
- At least 2 years' of experience with Windows platform, developing native or .NET applications.
- A Master’s degree in computer science (or equivalent).
- Good communication skills and ability to work effectively in an agile environment.
- Good tolerance for ambiguity
- Ability to learn quickly on new technologies and apply them in prototypes.
- Has shipped high quality production software for at least 5 years'.
- Participation in engineering processes involving source control, coding standards, code reviews, automated validation and verification tools and, product release and maintenance.

- Additionally Preferred Qualifications:
- Phd in computer science or electrical engineering
- Prior experience or understanding in the area of mobile phone operating systems and platforms, large-scale enterprise/online services, and web technologies.
- Proficiency with scripting languages such as Windows PowerShell, Perl, Python, etc.



CR:CorpRD

]]>http://www.microsoft-careers.com/job/Redmond-Research-Software-Development-Engineer%2C-Senior-Microsoft-Research-Job-WA-98052/1436687/143668714366872012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Saint Paul, MN, US
Job ID: 793253-80918
Division: Server & Tools Business

Are you an experienced software engineer with a passion for great UI design? The Blend team is looking for a Senior Software Development Engineer to help build the next generation of rich user experience design tools. The Blend team delivers products that enable the professional design community to create great user experiences on Microsoft’s client, cloud, and mobile platforms. We are a fast-paced, focused group that delivers both the standalone Blend products and components shipped in Microsoft Visual Studio.

Responsibilities include:
Design of new features and functionality related to rich interactive user interface authoring, content creation, and interoperability with industry standard tools.Implementation of new features at prototype and production code quality levels. Working closely with the test team to ensure high quality and fidelity for all assigned features.Keep abreast of current technologies and industry trends in user experience, tools, and platforms.

Qualifications include:
Coding proficiency in C++, C#, or Javascript.
5+ years Software Engineering experience.
Experience with XAML or HTML.
4 year degree - BS in Computer Science.
Preferred Qualifications include:
Experience in shipping shrink wrapped software preferred.
Specific experience with Microsoft platforms (.net, WPF, Silverlight, Aps/.net, Windows, Windows Phone)
Strong communication skills; able to clearly articulate complex problems and solutions in terms that others can understand.
Strong sense of accountability in meeting commitments and achieving results.
Related experience with 2d & 3d gaming and other graphics platforms helpful.

ST:MSE

]]>http://www.microsoft-careers.com/job/Saint-Paul-Software-Development-Engineer%2C-Senior-Job-MN-55101/1882391/188239118823912012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSSaint Paul, MN, USJob Category: Software Engineering: Test
Location: Fargo, ND, US
Job ID: 786019-75113
Division: Windows Phone Division

Windows Phone 7 is in the marketplace, and the recent 7.5 release is making the critics stand up and take notice! We’re busy working on the next release and we continue to focus on building the best possible smartphone experience by building and leveraging a world class engineering system.

The Windows Phone Data Services team is part of the Windows Phone Engineering Productivity organization. Our charter is to build high-availability database-backed applications that are fundamental to the day-to-day Windows Phone engineering process, making the jobs of engineers easier and more efficient.

Do you want to play a large role in delivering the next generation of engineering infrastructure that will be used by the entire Windows Phone organization? Do you have a passion for quality and for delivering complete end-to-end solutions? Come join the team and help us ship the best smartphone on the planet! We will leverage your knowledge of building and testing database and Business Intelligence applications to the fullest!

Our team is looking for an entry-level Software Development Engineer in Test (SDET) whose responsibilities will include:
Solving tough technical problems
Writing test plans and specifications for validating complete systems and the components that comprise those systems
Engaging with Program Manager and Developer counterparts during requirements and design planning to provide early feedback on system quality
Implementing reliable and robust automated test cases to detect failures and provide fast, accurate feedback when system failures occur
Testing engineering systems (from end to end) that are undergoing active development
Improving existing code artifacts and engineering processes
Collaborating across team and site boundaries


Qualifications:
0-2+ years’ industry experience (a track record of delivering high-quality software products is a strong plus)
A B.S. degree in Computer Science or a related field, or equivalent industry experience
0-2+ years’ experience testing software products
Knowledge of industry-standard test techniques and methodologies
Strong C# and/or C++ coding knowledge and skills
Knowledge of database concepts and skills (SQL and Business Intelligence)
Excellent problem solving and debugging skills
Highly proficient written and verbal communication skills
A strong desire for continual improvement, both personally, and for the team and the organization
Experience using large-scale engineering infrastructure systems is a strong plus


This position is based in Fargo, ND. Fargo-Moorhead is the largest metropolitan area between Minneapolis, Minnesota and Spokane, WA, and is home to over 1000 Microsoft employees. The area strikes the perfect balance between a large city and a midsize Midwest town. Fargo boasts short commutes, a strong and active economy, some of the lowest crime and unemployment rates in the nation, and some of the friendliest people you’ll ever meet. Come find out why Fargo has been named as one of the best places in the U.S. to work, live, and raise a family.


WPEJOBS; WPEC
tri.EPX
WPD.WPE.JM

]]>http://www.microsoft-careers.com/job/Fargo-Software-Test-Engineer-%28SDET%29-Job-ND-58102/1742498/174249817424982012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSFargo, ND, USJob Category: Services & Consulting
Location: United Kingdom - Non Location Specific, GB
Job ID: 794924-81349
Division: Services & Support

Engagement Manager, Dynamics Center of Excellence EMEA, Microsoft Services

Standard Job Title: Engagement Manager Req#/Job Code: 794924
Job Category: Consulting Location: Major City in EMEA
Product: Microsoft Dynamics CRM Travel Required: 40%
Division: Enterprise Services , Consulting

External Web Site: Dynamics Services

Engagement Manager, Dynamics Center of Excellence - EMEA , Microsoft Services

Do you like coaching others to be successful? Do you want to help Microsoft land the largest, most complex deals for mission critical software? If so, this role will provide the opportunity for you to help us grow our CRM business in the enterprise. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Center of Excellence and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics CRM engagements across EMEA. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Engagement Manager, and Project Director.

The Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding projects across the region. The Pursuit Desk Team will be the field-facing representatives that will lead our pre-sales efforts in winning business applications business in CRM. This person will have the opportunity to work on pre-sales engagements that will result in millions of dollars in new services business for Microsoft in the region. He/she will be report to the Pursuit Desk Lead in EMEA.

Responsibilities:
Specific Responsibilities include:
Win strategy formulation for large, complex deals.
Orchestration of roles and responsibilities across the pursuit team for assigned deal pursuit.
Close collaboration with colleagues in the COE, Microsoft local Services teams and field account sales teams
Represent the CoE in large deal meetings and own the CoE involvement
Represent the COE to Microsoft EMEA Management on all critical opportunities and processes
Report to the Pursuit Desk Lead on a regular basis on opportunity and pipeline status
Communicate deal recommendations to senior company executives and win support when necessary
Model critical pre-sales skills for the virtual team by meeting directly with customers when required
Adapting processes and best practices for providing effective proposals and bids in EMEA

Although an individual contributor role, this person will be the go-to person for all pre-sales support issues for CRM.

Qualifications:
The CoE Engagement Manager will need to have the combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

An in-depth knowledge of the sales motions that lead to successful deal pursuits
Demonstrated track record of securing large consulting deals
Experience in consulting delivery management
Successful cross-teaming skills, including leadership of v-teams to achieve large impact results
The candidate should have real-world experience with enterprise resource planning [ERP] and/or customer relationship management [CRM] businesses. A bonus would be
direct experience with the Microsoft Dynamics product line.
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.

This position will require about 40% travel, depending upon the candidate’s location.


]]>http://www.microsoft-careers.com/job/CoE-CRM-Engagement-Manager-Job/1894544/189454418945442012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Services & Consulting
Location: , , US
Job ID: 764040-47876
Division: Services & Support

Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to SharePoint architecture as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.
As a SharePoint consultant, you will be responsible for delivering Microsoft architecture, consulting and implementation strategy for our customers. We are actively hiring a Consultant who has a powerful combination of advanced technology and strategic business acumen. The role requires broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility and business value is critical. Consultants must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
This specific position requires the ability to architect and develop Microsoft SharePoint solutions by mapping customer's business problem to end-to-end technology solutions. The position also requires the ability to lead the technical analysis of hardware and software components and develop and implement the overall technical solution. The candidate must be able to lead the architecture, design, and implementation of SharePoint solutions, integrating standard solutions and custom hardware and software components.
Qualifications and Experience:
Planning the deployment and configuration of Microsoft SharePoint Server 2010 (SharePoint 2010)”
SharePoint server farm, database, and site collection configuration, design, deployment, and administration.
Integration of SharePoint with other Microsoft and related platforms or services.
Out-of-the-box configuration and deployment of SharePoint custom lists, document types and folders, workflow, InfoPath Forms, views, etc.
Microsoft Office integration with SharePoint.
Microsoft .NET framework, including ASP.NET, C#.NET, and VB.NET
Web services, including SOAP and XML
Microsoft Certified Technology Specialist (MCTS) certification: required
Microsoft Certified Master: preferred
Microsoft Certified Architect: optional
The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team.
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 10 years relevant work experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will have experience with technical project management. We are looking for experienced individuals located on the East Coast to be a part of this exciting team. Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 75% as is demanded by the needs of our customers and our business.

SS:ES
764040

]]>http://www.microsoft-careers.com/job/Consultant-SharePoint-Job/1397607/139760713976072012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 772589-65923
Division: Services & Support

Location: DC Metro

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals and a superior knowledge and demonstrated technical proficiency in System Center Operations Manager with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCOM effectively and understand the product configuration, flow and logging in detail. The candidate should understand fully the base OS and SCOM Management Packs and be able to discuss in detail at least one of the following Management Packs: Active Directory, Exchange, IIS or SQL including configuration, tuning and customization. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), SMS 2003, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows server Operating Systems, clustering, scripting e.g. VB or Powershell, SQL- both management and querying, WMI and IIS. Knowledge of the following would be advantageous: SCOM Solution Accelerators, SNMP, SCOM Connectors and the SCOM Connector Framework, and the model based architecture in SCOM 2007.

The successful candidate must be a U.S. Citizen and currently hold a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) plus Full-Scope Poly and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.
S:PSS

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-772589-SCOM-Job/1493814/149381414938142012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Finland - Non Location Specific, FI
Job ID: 782606-72792
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672459/167245916724592012-06-15MicrosoftSalesfull-timeUSDstarting0BSFinland - Non Location Specific, FIJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 783652-73415
Division: Services & Support


Position is located in Stuttgart, Germany working fulltime on site with the US Army.

The purpose of this Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The position supports a diverse variety of technical solutions built with Microsoft technology and products Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, code reviews, and porting/migration assistance, configuration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: .Net Framework 3.0, .Net Framework 2.0, ASP.Net, BizTalk Server, IIS, SQL Server, Microsoft Office SharePoint Server, and Commerce Server 2000, B2C and B2B applications, development with .NET languages, C#, VB.Net, C/C++, XML and scripting, COM/DCOM/COM+, MSMQ, data access technologies, transaction processing, networking. Practical Win 32 user mode debugging and managed code debugging are preferred skills.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self-contained business unit within the PFE team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience. The candidate must have demonstrated knowledge of programming concepts and technical competence in web part development on the SharePoint platform. A proven understanding of corporate account business needs and knowledge of support industry is required. The estimated travel will likely be about 25%.
Applicants must be US citizens, and hold or be able to obtain a DoD Top Secret Clearance. In addition to clearance requirements, the applicant must be able to successfully be approved to work as a SOFA/TESA contractor to the US military in Germany.
SS:PSS

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Platform-Stuttgart%2C-Germany-Job/1700110/170011017001102012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Sales
Location: Morocco - Non Location Specific, MA
Job ID: 783636-73642
Division: Sales


We’ve one of the world’s broadest technological platforms. Yet much of our success relies on the sales ability of our strong partner community. A gifted salesperson, you’ll consult with top partner organizations to ensure they promote Microsoft in the most effective way - influencing, coaching and motivating partner sales professionals, rather than a direct Microsoft team.

Regularly visiting partners and clients, you’ll begin with business development, planning and preparing business cases. Then move onto sales and performance management, shadowing partner sales executives to provide expert coaching and ultimately drive Microsoft sales. For existing clients, that will involve reviewing their installed base and renewing contracts. And for new customers, you’ll showcase the immense value our technology could add to their business.

It’s your chance to:
•Mine a wealth of products to sell across a broad technology platform and cloud offering
•Have your strengths recognized, developed and used regularly
•Be respected and given the autonomy to organize your own work
•Share your amazing sales talent to hone the skills of partner sales teams
•Explore new career paths and gain exposure across a huge business

The Partner Account Manager - Business Solutions is responsible for driving sustainable business growth according to annual local targets (revenue and profitability) by managing the relationship between Microsoft and 1-10 Partner organizations primarily in the Upper to Midmarket segment. The PAM drives short and long term planning processes with all managed partners and during the plan’s execution the PAM provides resources and coaching required of our as partners work to drive demand for Dynamics solutions, build sales competence, customer references, and establish technical and implementation capabilities. PAMs-Business Solutions help focus and manage our Dynamics’ Partners’ execution to ensure profitable growth and capture market share for both Microsoft and our Partners.

Skills and qualifications:
- 8 - 10 years of Sales background and experience of consultative solution selling
•Account management and business planning skills
•Highly motivated and independent
•Understanding of sales process, e.g. product and services strategies, channel and partner relationships, general licensing and 3rd party offerings
•Confident, articulate presenter able to drum up excitement about technology
•Bachelor's degree is required, MBA is preferred.

In Sales and Marketing, we’re experts at making connections. As the catalyst behind the worldwide use of Microsoft solutions, we pinpoint and recommend the right technologies and services to help solve our customers’ most pressing business issues. Here you’ll enjoy meeting a range of complex challenges as you tap into a business with a truly global reach.


]]>http://www.microsoft-careers.com/job/Partner-Account-Manager-Business-Solutions-Job/1705619/170561917056192012-06-15MicrosoftSalesfull-timeUSDstarting0BSMorocco - Non Location Specific, MAJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 760112-45309
Division: Server & Tools Business

Are you passionate about online identity management? Do you want to be a part of the Microsoft strategy and be a leading force in the industry defining and ensuring the experience? Come and join the engineering team that is transforming our on-premise identity and access technologies into solutions and services in the cloud. Come help build the future synchronization engine that will synchronize Identity data between on-premise and the cloud, and will enable the hybrid enterprise.

Our ability to synchronize identities, credentials and roles across both their on-premises and cloud resources in a consistent and unified way is a pre-requisite for their widespread adoption of cloud technologies. Many customers will initially want to do this from their on-premises infrastructure, but that there is a significant opportunity for us to help them reduce cost and complexity by also making these capabilities available as cloud-based services. Our team owns the charter to deliver solutions that are used to synchronize Identity data. This work is critical to Microsoft’s success in the cloud and in establishing us as the leader in the identity space.

We are looking for an exceptional SDET who is seeking new challenges and opportunity. You will be expected to participate in the design and delivery of the next generation of our product in an agile engineering environment. You will own defining test strategy, test plan and automation and work closely with PM and Development teams to ensure the delivery of high quality product and services. Candidates must be able to work on testing technically complex features and be able to identify and understand key customer scenarios and implement test scenarios around those. Candidates must have strong technical and programming skills, good troubleshooting and communication skills and be passionate about testing and the customer.

The ideal candidate would meet the following requirements:
- 4+ years of experience as a Development Lead or Technical Lead is required.
- A MS in Computer Science, Engineering and/or equivalent industry experience is required
- Great problem solving skills and high intellectual horsepower
- Solid development debugging, testing, and problem solving skills
- Experience with WTT, VSTS, UI Test framework
- 4 + years' experience in C++, C# or Java is necessary.
- Good written and verbal communication skills
- Strong passion for engineering excellence
- Demonstrated experience shipping products at Microsoft (Services a big plus but not required).
- Exceptional test aptitude, customer focus and expertise in formal and informal testing techniques as well as quality measurement.

ST:IDT
RSA:Event

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test%2C-II-Job-WA-98052/1342239/134223913422392012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Operations
Location: Bellevue, WA, US
Job ID: 791666-78847
Division: Interactive Entertainment Business

The Global Enterprise Channel Manager will play a key role in the future of MSCIS, enabling the capabilities to cost effectively drive sales through the Enterprise channel. As this is a brand new Channel for MSCIS, this role will play a pivotal position in opening up new paths to market, and enabling the infrastructure, process and scale to support future growth. The incumbent will also act as the expert, “go-to” resource within Channel for the Enterprise space, and be accountable for the end-to-end results of the Enterprise Channel on a global basis.

To be successful in this role, the candidate will need to demonstrate forward-looking thought leadership, proven skills in managing complex internal and external relationships for results, a track record of driving new capabilities via disciplined planning and flawless execution, experience overseeing an end to end supply chain for one or more accounts, and the self-drive to initiate and execute new ideas and concepts, under ambiguous situations and with little to no direction.

Key Responsibilities and Attributes:

Strategic Driver for Enterprise Channel
- Continuously understand the current and future state requirements of the Enterprise channel on a Global scale, identify gaps in capability and infrastructure, and continuously driving solutions against these gaps across a global, cross-functional organization.
- Through self-education of the Enterprise Channel and industry best practices, provide thought leadership on ways in which to transform the channel to the ‘next level’ of business performance, balancing an attention to detail on the day-to-day with a strategic mindset for the future
- Proactively understand the landscape and roadmap of the Enterprise Channel on a global level, and self-drive recommendations to ensure MSCIS is prepared to manage growth in a cost-effective, scalable manner

Channel Leadership - Lead and manage the channel operations for the Enterprise space, covering the development and delivery of key capabilities for key partners on a global level.

- Act as the sole Operations point of contact for assigned Enterprise customer(s)/distributors, driving the delivery of ‘perfect orders’, overseeing demand management, channel inventory management, and credit management programs, driving deep partner engagement, and onboarding new partners.
- Analyze data and identify insights to continuously identify/execute ways in which to drive revenue opportunities through the Channel
- Ensure dissemination of Enterprise knowledge across the global team, to include developing new Enterprise SME’s in other regions, as warranted by the business
- Partner with Category team to oversee/develop a strategy for the life-cycle of products assorted within the Enterprise Channel, including new product launch, replenishment, and end-of-life.

Performance Monitoring
- As the Operations point of contact for assigned Enterprise customer(s)/distributors, monitor performance and drive decisions that impact overall business performance and supply chain efficiency.
- Responsible for establishing relevant KPI’s for the Enterprise channel, and establishing a clear, cross-functional rhythm to drive performance

Stakeholder Management
- Act as the Channel Operations ‘face’ of the Enterprise channel, both externally with customers and distributors, and internally across MSCIS and the broader MSFT organization. This responsibility will require excellent communication skills, a flexible mindset, and proven capabilities in driving closure to complex discussions/challenges.
- Develop and lead a cross-functional, global, robust ‘rhythm of the business’ for the Enterprise channel

Preferred Qualifications/Personal Attributes
- 8+ years of experience working in an Enterprise or business-to-business model
- 10+ years of operational, supply chain or business development experience
- Leadership of complex cross functional projects, with a proven ability to effectively manage conflicting priorities to meet stretching deadline constraints
- Analytical mindset - ability to analyze, interpret and activate data to drive meaningful business impact
- Excellent written and verbal communications skills, with an ability to effectively facilitate meetings and presentations and communicate effectively/succinctly with senior levels of leadership
- Ability to effectively navigate in a lean matrix organization within a country, regional or global context
- Excellent critical thinking and resolution skills, in ambiguous, cross functional and conflicting situations
- Strong business acumen, ability to think and plan strategically at a regional and global level
- Ability to navigate, operate and influence effectively in a lean matrix organization within a country, regional or global context.
- Some travel would be required as part of the this role

This description has been designed to indicate the general nature and level of work preformed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

SC:MN

J2WERPH1]]>http://www.microsoft-careers.com/job/Bellevue-Global-Enterprise-Channel-Manager-IEB-MSCIS-%28791666%29-Job-WA-98004/1820766/182076618207662012-06-15MicrosoftOperationsfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 791861-79062
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners, collecting valuable information from every campaign and mining it for insights.

Do you want to be a part of the team whose goal is to become the leader in Web Advertising business across the globe?

We are working on next generation data processing technologies to deal with unprecedented amounts of data. You are welcome to join us as we create a state-of-the-art BI solution of the future. In AdCenter, BI Core team is working to build the best-of-the-class distributed data processing, storage and reporting platform to enable analyses and reporting of high-volume data. The team is looking for a talented, highly motivated and experienced SDE to work on a set of multi -terabyte data warehouse projects, with some exceeding 100 terabytes.

A successful candidate will have several of the following qualifications:
o Proven track record on shipping highly scalable BI solutions
o 3+ years of experience with solid SQL Server coding and debugging and performance tuning skills
o 3+ years of experience with SQL Analysis Services and SQL Integration Services skills
o Knowledge of COSMOS and scope is a big plus
o Experience working with high-volume data systems is a plus
o Creative thinking and ability to collaborate with other teams
o Excellent communication skills, teamwork skills and positive attitude
o B.S. Computer Science or equivalent
o 5+ years of experience in data warehouse design and implementation

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



XADSXDV:TABA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-ADS-791861-Job-WA-98004/1825412/182541218254122012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Lebanon - Non Location Specific, LB
Job ID: 790099-78113
Division: Sales

TITLE: OEM and Retail Lead,
LOCATION: Any approved NEPA Location

Job Purpose
The OEM (Original Equipment Manufacturer) business is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM community including; Multi-National (MNA), Named (or Direct) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group collaboration.

The priorities of retail channel marketing programs, OEM assortment investment programs, and compete initiatives will be to transform the PC purchase process to be best in class; execute flawlessly in each of the three selling seasons; and know, romance, and sell hardware. The OEM & Retail Lead is accountable for the subsidiary cross-channel account plans and will co-ordinate with CMO (Central Marketing Organization) to drive synergies between OEM & Retail co-marketing investments.

Duties / Key Accountabilities:
The OEM and Retail Lead will be responsible for developing sales strategies and plans to drive Microsoft software adoption by OEMs. As defined above, the OEM community includes MNA, Named Accounts and the System Builder Channel.
There will be accountability for MNA, Named and System Builder customers. This person will also drive the execution of these plans by hiring, developing, directing and empowering sales and marketing professionals. He/she will be accountable for the business goals relating to these partners, including revenue, unit, gains against unlicensed PC, product attach and mix and other metrics. The person in this role will lead the effort with OEMs of all sizes to ensure that products shipped by these partners will support and take advantage of current and future Microsoft technologies.

The Lead will ensure; (1) that local headquarters of MNA accounts are included into the country planning; (2) that necessary recourses are available; (3) that the Business Groups within the appropriate country are informed about the strategy of these type of accounts, This position requires shared responsibility for supporting the MNA global initiatives, including revenue and attach rates.

In all scenarios, the OEM & Retail Lead will leverage One Microsoft to generate innovation and thought leadership and will be responsible for a thorough understanding of the business environment and competition.

Advocate and be the spiritual leader for consumer business across the subsidiary (internally and externally)

Role requires at least 50% travel in NEPA.

Candidate Profile:

Knowledge, skills and experience and Qualifications:

12 years + of relevant experience preferably in a similar role.
Bachelor degree is required for the role, MBA preferred
English fluency is a must, French and Arabic languages highly preferred.

Business management: Analyzing and reporting accurately on the business is necessary to keep executive management and peer groups up to speed. It is also important when gathering support for new programs to give proper consideration to our partners large and small. There is much cross group collaboration that is necessary which means explaining the business and our strategies is a must.

Strategic planning: Timely market intelligence gathering is essential in reporting trends and potential business influencers. This person will lead the effort in understanding the market situation well enough so that a solid strategy can be built to accomplish Microsoft’s goals in the market and retain observance of global governance for the OEM & Retail business. The person must be good at developing clear, unambiguous strategies to achieve key goals such that sales and marketing people know what they have to achieve in order for them to be successful and as a result for Microsoft to be successful.

Relationship management: This person must be able to develop high level relationships both internally and externally. Close collaboration with local and MEA/Redmond Microsoft leaders is crucial to the success of this job, as well as with the OEM and Retail customers. Must be credible in articulating a desire to have respectful, trusting relationships with the top decision makers within these OEM and Retail companies and demonstrate active listening to facilitate joint planning/investment. This requires that this person be experienced, have a mature presence and a well-rounded background.

AM & AMM Management & Development: Hiring, developing and managing sales, marketing, and distribution management professionals is a key part of this job. Developing these individuals and managers so they can think strategically, be independent and drive for results will be a critical function of this job.

Building teams with Consultative selling skills: This role needs to develop a team who play a consultative role to partners and in channel management. This leader’s team must have the ability to understand their customer’s business, help sales and marketing people gain that understanding and develop consultation that helps them succeed with our products/services.

Leading by Influence: internally, the ability to lead by influence and coordinate cross-group initiatives between product groups, sub/region BGs and HQ is very important in this role. Externally, the ability to provide strategic guidance and lead by influencing our partners will help them succeed with our products and growth their business.

Communications and Collaboration: This person has to know what is important to communicate and when. The quality of information relayed to various levels is critical in this role (e.g. local senior management, HQ, peer teams, subordinates, and customers). To be successful in this role, the OEM Lead must be capable of gathering and validating data, determining the appropriate parties to whom it should be dispersed and articulating it with clarity. As appropriate, situational analysis should be followed with recommendations for action. To the extent possible, there should be no surprises for anyone at any time and knowing when to reach out for assistance is key.

Results Oriented: Actions without results will not get by in this job. He/she should have the desire to be the point person for the metrics in the geographic space he/she is accountable for. It is expected that all tactics to drive results will support the strategic business plan set in place and will be done in full consideration of long term ramifications as well as short term metrics. At no time will action be taken without consideration of the entire OEM ecosystem.

Governance: Careful observance and adherence to WW Microsoft OEM & Retail Policies is mandatory to this position. This person must be able to track and enforce that WW Microsoft OEM & Retail Policies are fully followed by his/her team and able to identify potential liabilities.

]]>http://www.microsoft-careers.com/job/OEM-and-Retail-Lead-NEPA-Job/1804790/180479018047902012-06-15MicrosoftSalesfull-timeUSDstarting0BSLebanon - Non Location Specific, LBJob Category: Services & Consulting
Location: India - Non Location Specific, IN
Job ID: 789142-79416
Division: Services & Support


JOB DESCRIPTION

Position Title: Infrastructure Premier Field Engineer - Manageability
Department: Premier Field Engineering, CSS, Southeast Asia Region (SEA)
Reports To: Premier Field Engineering Manager, SEA

Job Location: Brunei

Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)
*Responsible for providing high-availability assistance and/or on-site requiring travel. Scheduled travel is expected to be more than 50%. Overnight travel is expected for critical reactive onsite technical support.

Experience and Skills Requirement:
Candidates must have 3-6 years experience in technical support within large network environments; have strong customer service, problem solving, communication skills and technical writing skills, and the ability to work in a team environment.
Must have solid understanding of client/server, networking, and Internet technologies fundamentals and with sufficient technical depth to communicate with development and other internal organizations at a peer level
Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
Demonstrated aptitude for providing exceptional customer service in politically charged environments
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
Ability to apply technology to improve existing products and systems at customers and for internal use

Primary Technical Expertise Requirements:
Must possess superior knowledge and demonstrated technical proficiency in System Center Configuration Manager and System Center Operations Manager in design and deployment, implementing, supporting and troubleshooting
The successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products:
Windows Server and Active Directory, Data Protection Manager

Education:
University degree, preferably in Computer Science, is required.
MCM, MCITP and MCSE strongly preferred. Will consider related field (or equivalent) experience.

]]>http://www.microsoft-careers.com/job/India-Non-Location-Specific-Premier-Field-Engineer-Job/1835542/183554218355422012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIndia - Non Location Specific, INJob Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 752757-39204
Division: Windows Phone Division

In an increasingly mobile and socially networked world, we all need to stay connected while on the go and the Windows Phone team is at the forefront of that challenge. An endless number of new scenarios are being enabled by mobile wireless technologies as the last few years have seen an explosion of mobile networking technologies, ranging from short-range technologies like Bluetooth and NFC to Wi-Fi and 4G technologies like LTE promising 100Mb download speeds to large areas.

With all these opportunities comes a real technical challenge, providing best in class connectivity on Windows Phone devices. In this role you will drive the vision and underlying implementation for our core network technologies. This requires an ability to understand the requirements our mobile operator partners, application developers, and hardware vendors, have for network connectivity, as well as requirements other Windows Phone teams have for network related services. As the Core Networking PM, you will provide the requirements defining the robust and performant plumbing that will support connectivity. Three screens and a cloud all come together on top of the technology you will enable!

As if a solid understanding of core networking was not enough, you must also account for the breadth of stakeholders, security requirements, and deployment needs at home, in mobile networks, and in the corporate workplace. You can have a tremendous impact by bringing the right set of solutions to Windows Phone that enable all of our customers and fellow employees at Microsoft to connect remotely and securely using their Windows Phone devices. Doing a great job here allows our entire ecosystem to benefit, ranging from end users, to mobile operators, to application developers.

Understanding the landscape, knowing where we need to invest, and reaching out to partners, both internal as well as external, takes a rare individual who has the knowledge to go deep into technical issues while at the same time having a broad understanding of the ecosystem and what the right model for connectivity should be. We are looking for an experienced and dynamic individual contributor program manager who can look across the vast array of complexity and help deliver the right set of tactical and strategic investments to take Windows Phone core networking to the next level.

This person will be required to have a solid understanding of networking technologies (IP, TCP, UDP, DNS, IPv4, IPv6) and services (UPnP, DLNA, RAS, VPN)
This person will be required to have or quickly develop a basic understanding of WWAN technologies (e.g. CDMA, GSM, LTE), WLAN technologies (e.g. 802.11), and Internet application development

Qualifications and competencies
* BS in an engineering discipline, computer science, or an equivalent degree is required.
* Product development experience with an emphasis on networking or connectivity (6+ years)
* Project/Program Management experience (6+ years)
* Demonstrated cross-functional collaboration
* Excellent written and verbal communications
* Recent experience with mobile devices is preferred.

WPEJOBS; WPEC
tri.OSPlat
WPE.WPE.AZ

]]>http://www.microsoft-careers.com/job/Redmond-Program-Manager%2C-Senior-Windows-Phone-%28752757%29-Job-WA-98052/1218236/121823612182362012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 741294-30438
Division: Server & Tools Business

Do you want to be a key player in revolutionizing Microsoft’s middleware assets on Windows Azure and on-premise? Do you want to work on a product that is deeply tied to the ongoing growth and success of Microsoft in the Platform as a Service (PaaS) market? The AppFabric Platform Services team (APS), that shipped Windows Server AppFabric and Windows Azure AppFabric Service Bus earlier this year, is a fast-paced team working on the next generation application platform services technologies in an exciting, competitive and strategic market for Microsoft. We are looking to build on the success of our first offering and deliver new foundational technologies that greatly simplify the management experience for applications running in distributed environments (in the cloud as well as on premise). If you want to help shape the direction for this emerging set of technologies, this is the place for you!


We are looking for an experienced, passionate and driven Program Manager on the Service Management Platform team to help us define and execute on our mission. The ideal candidate will be intimately familiar with lifecycle management of cloud-based services. This person has the ability to focus on multiple related areas; work with more than handful of partner teams; rationally prioritizes multiple high priority asks / features and is an excellent project manager. We expect this person to be very technical and partner deeply with developers, testers and architects on the team. This is a high impact position as the person will be working on the heart of AppFabric services.


You will be responsible for:

• Driving customer / partner scenarios, requirements into the team

• *Designing Service Management Platform features

• Driving the rhythms of the team - project, communication and partner engagements (internal & external)

• Managing sensitive cross-team engagements on subjects such as dependency alignment, schedule alignment, and managing expectations with internal and external customers

• Working with Dev/Test/Arch and other PM peers to foster a climate of collaboration, accountability and results


Qualifications:

• 6+ years of technical experience preferably as a technical program manager or technical product manager; must have shipped products.

• Good knowledge of.NET technologies, including WCF, WF, ASP.NET; Knowledge of the Azure Platform is a big plus

• Excellent communication skills, written and oral

• Strong cross-team collaboration skills with demonstrable successes

• Great design and problem solving skills

• Experience with system diagnostics, logging, analytics etc. is a big plus.

• BA or BS degree in Computer Science or related field is required



ST:ASG

]]>http://www.microsoft-careers.com/job/Redmond-Program-Manager-II-Job-WA-98052/1044777/104477710447772012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: Switzerland - Non Location Specific, CH
Job ID: 787024-75481
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience CRM Functional Consultant to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery, review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses a Functional CRM background.
. The ideal candidate will have:
- Deep Know-How and proven record of CRM in one of the main industries ie. Telecommunication, Financial Services, Retail and etc.
- Deep Know-How and proven record of CRM base modules (Sales, Service and Marketing)
- Ability to communicate with business users
- Being able to gather customer requirements and document them
- Being able to translate user requirements for technical team
- Being able to generate test scripts for user acceptance
- Being able to document different deliverables
- Proven record of playing business analyst or functional consultant in enterprise implementation based on Microsoft CRM Dynamics or competitive products
- Deep know-how in one of the major industries

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires several years of relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE we do not provide relocation or sponsorship.

]]>http://www.microsoft-careers.com/job/CoE-CRM-Functional-Consultant-Job/1754601/175460117546012012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Services & Consulting
Location: Qatar - Non Location Specific, QA
Job ID: 780288-75724
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Qatar-Non-Location-Specific-App-Development-Architect-Job/1757152/175715217571522012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSQatar - Non Location Specific, QAJob Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 775274-67252
Division: Server & Tools Business

Are you tired of feeling vulnerable every time you open an email attachment, click on a hyperlink or simply browse the internet? Has someone you know lost vital PII? Have you ever wondered how the virus landscape went from programs that were a nuisance to those today which have a vast eco system to operate from and within? Or have you ever wondered how the magic happens that updates your anti- virus signatures or security software quietly and ubiquitously to protect you from such threats?

If you enjoy working with a world-wide community on a common goal that actually makes a difference…..well, you’re reading the right J.D. and the buck stops with us! We are the Microsoft Malware and Protection Center (MMPC) and provide world class research and response capabilities with the mission to protect Windows. We are a globally based organization within Microsoft, and we work 24x7 against the malware threats that are growing at a fevered pace across the internet. The team works in lock step with its three peer organizations; Protection Services, Protection Technology, and the Antimalware Operations team that form the backbone of the Microsoft Protection Group.

We are looking for an experienced Lead Program Manager to lead a program management team of experts to take the next step in evolving the Protection Business along its multi-year strategy that extends to the cloud and devices. You will also be working with world class anti-malware and security researchers and leverage them to translate the work they do on the front lines into detailed specification, scenarios, and tools that are shared with the automated systems and technology developed by the Services and Technology groups. The Protection Group is geo-distributed with teams in Europe, the middle-east, and Asia which combines the technologies and related content for customer consumption and industry influence.

Your goal is help deliver against a single holistic Microsoft protection strategy across services, research, and technology. This is a challenging senior level role where success is measured on the impact and influence you have in shaping the Microsoft Protection strategy that protects our number one company asset; Windows.

This role reports directly into the GPM of the MMPC.

Role Responsibilities
•Work with the Protection GPM to operationalize the 3-5 year investment portfolio and roadmap aligned with Microsoft Protection Strategy
•Manage a Program Management team to define e2e scenarios for the Consumers, Researchers and Commercial customers.
•Drive strategic requirements into actionable initiatives into the Technology Services and technology groups
•Establish measurable KPIs that govern the business and drive the execution of those KPIs throughout the engineering and response teams
•Define the next generation online service portal which is the direct connection from consumers to Microsoft Protection response
•Work closely and influence MMPC security counterparts in Windows, IE, the MSRC and external security partners
•Define the next-generation set of Analysis tools that plug into an online service
•Participate and contribute to industry conferences on security and anti-malware

Qualifications
•10+ years of Program Management Experience as a lead or Group Program Manager
•5+ years and proven track record of shipping commercial software through multiple product cycles
•Experience in successfully driving/influencing cross-group and company-wide Strategic initiatives
•Ability to think abstractly, recognize patterns in multiple domains and develop execution strategies to align with business goals
•Exceptional communication and organization skills throughout all levels of the organization
•Strong engineering execution, discipline, strategic planning, and leadership
•Online services experience is strongly desired
•Passionate about solving problems, such as the malware threat we face today
•Proven track record of building great teams and organizations
•Experience in Managing and developing Services and Services Technology is a strong plus
•3+ Industry experience in malware protection strongly preferred but not required
•Operations experience preferred but not required
•Experience in analytics and statistics strongly desired
•Strong understanding of computer viruses, exploits, and shell code and familiar with reverse engineering tools.
•BS or MS in Computer Science

ST:SLR

]]>http://www.microsoft-careers.com/job/Redmond-Program-Manager%2C-Lead-Job-WA-98052/1514191/151419115141912012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSRedmond, WA, USJob Category: Finance
Location: Redmond, WA, US
Job ID: 778103-69573
Division: Microsoft Office Division


Do you want to play a critical role on one of Microsoft’s growth engines? SharePoint, with $1+B in revenue and 100+M users, is a key growth driver for the division and the company, and MBD Finance is seeking a Senior Finance Manager to deliver financial planning and analysis as well as strategic thought leadership. The expectation is that this person will play a key role in charting the future direction of the SharePoint business.

SharePoint’s product focus crosses multiple products and divisions, which will drive extensive interaction with Product Marketing, Field Sales, MBD Strategy, Corporate Development, Licensing, Channel and STB Finance. You’ll join an already established team of other finance professionals who are passionate and dedicated to driving SharePoint success, and who provide a challenging and rewarding work environment, where strategic, financial, project management and presentation skills are valued and learned.

The finance aspect of this role will include short and long-range forecasting, quarterly business reviews with senior executives and target setting. This role partners closely with product marketing and sales groups to analyze performance, develop revenue forecasts and support business decision making. It is the kind of role where you “own the business” from a financial perspective and are able to make a large impact on its performance.

The thought leadership aspect of this role will include proactive strategic thinking about business model evolution, competitive landscape analysis, M&A opportunities and project specific analysis to solve business questions. It will involve significant interaction with business leaders, and require the ability to not only complete rigorous analysis but communicate it clearly.

Requirements for the role include excellent analytical, verbal and written communication skills, strong business acumen, a passion for proactively influencing business partners, demonstrated performance in meeting deadlines with high quality and a passion for continuous improvement. Qualified candidates should have 4-6 years of relevant finance experience and advanced skills in core Office applications such as Excel and PowerPoint. An MBA is preferred.

MOD FIN

]]>http://www.microsoft-careers.com/job/Redmond-Senior-Finance-Manager-Job-WA-98052/1553195/155319515531952012-06-15MicrosoftFinancefull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 793099-80069
Division: Services & Support


Job Description: Services Practice Manager
Location: Western United States

The Microsoft State and Local Government and Education (SLGE) Services team has an immediate opening for a Services Practice Manager. Microsoft Services is proud to have the opportunity to serve our government and education leaders, and offer an opportunity for you to do the same.

In the Services Practice Manager role, you will review and approve the largest, most complex and high risk engagements and contracts. You will be responsible for ensuring that customer expectations are clear, captured and delivered on, and support the team in meeting / exceeding them. You will also provide timely feedback on management competencies and coach managers on improving team effectiveness, quality, timeliness, and cost-effectiveness of customer and internal deliverables.

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

The Services Practice Manager of Managers is responsible for leading a Consulting organization of service professionals toward profitable and sustained high-quality delivery of services to customers. In this role, you will lead a professional services business consisting if Microsoft Consulting Services and Microsoft Premier Support.

Responsibilities include:

- Leads and directs the consulting organization in the successful supply and delivery of a Services Practice (Geography, Service Line or Industry).
- Focuses organizations' priorities on Delivery Management including group and team management, resource and bench management, deal structure and profitable delivery supervision, customer and partner satisfaction
- Oversees Support Practice Managers (SPMs), Professional Development Resource Managers (PDRMs), Engagement Managers (EMs), Project Managers (PjMs) and Architects.

Knowledge, Skills, and Abilities

- Strategic Insight
- Analytical Problem Solving
- Confidence
- Cross-Boundary Collaboration
- Impact and Influence
- Interpersonal Awareness
- Product & Technology Expertise
- Project Management
- Building Customer and Partner Relationships
- Developing People
- Enabling Change
- Optimizing Resources & Budgets
- Setting Goals & Expectations

Professional training & Certifications:
Negotiation, Financial analysis, Business, IT Implementation (e.g. CMM and CMMI), IT Service delivery and Support (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI or equivalent)
Qualifications:
10+ years related experience.
Direct people management skills are required.
BS/BA. MBA degree preferred
Public Sector experience preferred

This position is open to qualified candidates who reside in the Western United States and have a passion to serve our State and Local Government and Education customers.
SS:PSS

]]>http://www.microsoft-careers.com/job/Services-Practice-Manager-Western-United-States-Job/1853003/185300318530032012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Sweden - Non Location Specific, SE
Job ID: 794226-80849
Division: Microsoft Business Solutions

The EMEA and LATAM Time Zone is a major opportunity for Microsoft Dynamics, both in ERP and CRM. The region includes both mature and some major emerging markets where we need to develop the Partner ecosystem to accelerate our growth. One key area is developing the Partner ecosystem that we need to grow the Volume Business with ERP Customer adds and CRM Online Seats. ERP Adds and CRM OL seats build value in our business over the long term.

The TZ Partner Account Manager (Volume) will be be part of the MBS EMEA/LATAM TZ Partner Group and will lead the recruitment and development of the Volume Partners ( VAR’s and ISV’s) for the region. This role will drive key Volume Programs like 10 Cubed, Road to Repeatability and VSP to accelerate the growth of key targeted Partners, as well lead the recruitment of regional Volume Partners that grows market share. The Partner motion for volume needs to be a consistent approach for both ERP and CRM OL. These are Partners committed to a business model based on low Cost of Sales and highly repeatable solutions and service offerings. Partner made of multiple affiliates covering large geographies potentially multi-region and multi-country.

The The TZ Partner Account Manager (Volume) will work closely with the WW Partner Group, PMG and the Area Partner Leads to ensure we have a clear execution strteagy for the Volume Business. The transition to the cloud will be a critical component of this strategy and having a Partner ecosystem that will enable this important market shift.

The Partner Account Manager –Volume is responsible for driving sustainable business growth according to annual local targets (revenue, share and profitability) by managing the relationship between Microsoft and a designated portfolio of Partner organizations mapped to market share growth priorities. The PAM drives short and long term planning processes with all managed partners and during the plan’s execution the PAM provides resources and coaching required of partners to grow their business based on incremental software sales, working to drive demand for Dynamics solutions, build leadership, pre-sales, sales, marketing, project management competence, acquire customer references, and establish technical and implementation capabilities. The PAMs-Business Solutions help focus and manage our Dynamics’ Partners’ execution to ensure profitable growth through software sales and capture market share for both Microsoft and our Partners.


Responsibility/Activity:

Develop a business map for each Partner organization that includes background information on Partner stakeholders throughout the organization(e.g., up, down and sideways) and develop strategies and tactics for alignment to Microsoft resources. Define relationship objectives for the fiscal year and for the following 3 years and add to these the appropriate set of regularly reviewed Conditions of Satisfaction (COS) with Partners. Drive towards Partner rewards and recognition programs: 10% of your time

Develop and maintain 3-year business plans with managed partners establishing clear mutual commitments around Marketing, Readiness/Skills Development, and Sales and incorporating clearly the Rhythm of the Relationship. Ensure that business plan is developed around Vertical or Scenario market priorities established in subsidiary planning process across all relevant customer segments. Review this plan in clear Quarterly Buisness Reviews with the partner to monitor progress and establish corrective actions as needed: 20% of your time

Drive execution across activities involved in the completion of commitments and goals established in the Business Plan, including coordination of the Microsoft investments, lead generation-related activities, training and readiness, certification of resources on Dynamcics products, and Dynamics sales and pre-sales acreditaions. Constantly maintain a clear view of the return on mutual (Microsoft’s and partner’s) investments. 20% of your time

Manages and maintains healthy pipeline as indicated by velocity and coverage ratio vs the established sales goals. Conduct regular pipeline reviews with the Partner’s sales teams and ensure pipeline information is thorough and complete according to Microsoft Solution Selling stages. Hold win/loss reviews (for large opportunities) with Partner Sales Teams to identify best practices to leverage or lessons to be learned. 30% of your time

Personally engages on a limited set of critical opportunities for purposes of endorsing and representing Microsoft technology as an element of partner’s solution. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities. Facilitate the closing of opportunities by keeping Senior Management on both sides informed of progress. 20% of your time

Professional Training and Certification:

Partner management, Complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.), Sales methodologies (equivalent to MSSP), presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, CRM and ERP, Strategic planning, entrepreneurship

Knowledge, Skills, and Abilities:

- 200 to 300 Level knowledge of the tools and resources used by Partners and customers and their Lines of Business (e.g., financial metrics and statements, industry and analyst reports, executive dashboards, Microsoft CRMetc.)
- 200 Level knowledge in the principal Line of Business or functional applications used in targeted industries (e.g., claims processing in insurance industry and inventory management for distribution companies; HR and payroll systems, etc.)

Industry Expertise:
- 200 Level knowledge of the specific industry drivers, challenges and opportunities faced by customers in the subsidiary and the ways in which Dynamics Partner solutions address these

Microsoft Products:
- 200 to 300 Level knowledge of Microsoft Dynamics solutions
- 100 to 200 Level knowledge of Microsoft Licensing
- 100 to 200 Level knowledge of basic Microsoft platform technologies


Microsoft is an equal opportunity employer and supports workforce diversity

World’s Best International Workplaces Award Winner 2011

Microsoft’s privacy statement can be viewed on the following web page: http://privacy.microsoft.com/en-gb/default.mspx

Staffing Consultant: Magdalena Chylinska

For internal use only:
EUR:MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/Sweden-Non-Location-Specific-Volume-Lead-%28794226%29-Job/1877417/187741718774172012-06-15MicrosoftSalesfull-timeUSDstarting0BSSweden - Non Location Specific, SEJob Category: Sales
Location: Indonesia - Non Location Specific, ID
Job ID: 794352-81018
Division: Sales


Services Lead - Indonesia
Job Description
The Services Lead (SL) Indonesia is responsible for the enterprise services business for Indonesia. This position will drive overall Services Strategy for Indonesia and provide a single services focal point and leadership; will be responsible for managing day to day sales operations and delivery of key Services to our supported customers. This includes having an individual and team quota target for sales of Microsoft Services. The Services Lead will own establishment of the Rhythm of Business within the subsidiary which includes reporting of subsidiary critical measurements.
Responsibilities:
1.Decision making regarding Indonesia’s overall Services strategies and managing a business of P&L through ensuring effective execution of Services strategies and offerings.
2.Manage P&L with successful track record in meeting and exceeding revenue targets and customer/partner satisfaction. Primary focus is to drive the sales strategy and execution to ensure revenue targets and category wins are achieved. Must understand and implement effective services management processes, systems and infrastructure (i.e., pipeline management, forecasting, etc) to meet fiscal goals.
3.Has direct responsibility for Sales and performance and execution of contracts on behalf of the Region. In addition, the SL will have an individual and a team based quota target to achieve with the sales of Microsoft’s professional services.
4.Directly manage the team responsible for delivery of Premier Support to our key customers
5.Has impact in their Services/Sales geography and can help shape sales and services strategy through actions, deliverables, and best practices.
6.To shape thinking for future opportunities and how we sell and grow consulting and solutions services to increase product sales in their Subsidiary/geography and Region.
7.The role is responsible for implementation of tools and processes within the subsidiary to support increased efficiencies using WW Operations guidelines.
8.Establishing the Rhythm of Business within the subsidiary which includes reporting of subsidiary critical measurements.
9.The role is responsible for alignment with Enterprise and Partner Group (EPG) to ensure a “One Microsoft” approach to our customers/partners.The role is a subsidiary leadership role and must contribute and support the overall business success, people success and leadership agenda of the subsidiary
10.Direct people-management responsibility for a local sales team and indirect responsibility for local delivery. Will have to motivate people, support our diversity efforts, drive performance management, attract the great people, retain the great employees and “raise the bar” on the general quality/capability of our services professionals. Must be a positive role model for all of the services organization.
11.To deliver the Services messages internally and externally and develop/maintain executive relationships with Services partners and customers. At times will have to interact with the press, but limited to customer success stories.
 
Core Competencies
•Confidence
•Cross-Boundary Collaboration
•Impact and Influence
•Interpersonal Awareness
Qualifications
•Sales and sales management experience with enterprise scale customers and solutions.
•Services experience
•BA/BS degree or equivalent and a significant amount (minimum 10 # 15 years) of experience combining relevant work in technology leadership & strategic planning, financial planning for professional services, and consulting.
•Must have a deep understanding of markets, customers and related technology.
•Must have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
•Must have senior Business skills in order to coach management team to develop great strategic thinking about their business.
•Ability to shape thinking for future opportunities and how we sell and grow consulting and solutions services to increase product sales in Indonesia and how to successfully deliver Offerings, Solutions and maintain high Customer and Partners satisfaction in an efficient organization.


]]>http://www.microsoft-careers.com/job/Services-Lead-Job/1885373/188537318853732012-06-15MicrosoftSalesfull-timeUSDstarting0BSIndonesia - Non Location Specific, IDJob Category: Services & Consulting
Location: , , US
Job ID: 776419-72267
Division: Services & Support


PREMIER FIELD ENGINEER - Office Communications Server / Lync Server

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Must possess superior knowledge and has demonstrated technical proficiency in Office Communications Server and Lync Server products. Areas of knowledge and proficiency should include, but are not limited to, telephony integration, upgrade and migration, application integration, storage capacity planning, management, operations, design/architecture and performance troubleshooting, Enterprise deployments, disaster recovery, migration, and topology design with troubleshooting of these areas at the expert level within large network environments. Candidate must have solid understanding of client/server, networking, Microsoft Exchange (Unified Messaging perspective) other Messaging applications (IIS, Outlook, Outlook Express, IE, ISA, Windows Mobile Client technology etc) and Internet technologies fundamentals (I.E. certificates, SSL, VPN, ICE...etc). In addition, the successful candidate must possess excellent knowledge of TCP/IP, SIP, RTP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools, snooper, packet sniffers and\or Netmon. Knowledge of Live Communications Server will be strongly preferred.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), and Deployment scenarios, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Related field (or equivalent) experience will be considered.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Premier-Field-Engieneer-OCS-Lync-Job/1657989/165798916579892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 782036-72599
Division: Services & Support


Microsoft Services has an immediate opening for a Consultant with an indepth knowledge of SQL and Business Intelligence (BI) to analyze data input variables, drive data warehouse optimization, and develop business intelligence reporting for a designated set of US Military customers. This person will be responsible for delivering BI to US Army organizations in the US, primarily on the East coast. This person will be responsible for delivering BI to the military leadership within the customers area of responsibility. The ideal candidate should have at least 3-5 years experience with Microsoft Enterprise products. The candidate should have extensive experience with Business Intelligence consulting engagements, data warehouse (Data CUBE) experience, and theoretical and practical experience with SSAS/SSRS/SSIS and Performance Point. A strong programming background is desirable. This candidate should possess a working knowledge of an ITIL (MSF/MOF) centric services discipline. The candidate’s primary focus will be to analyze data collection sources and recommend solutions and processes for rapid integration into the overall mission capability. The candidate will be expected to demonstrate and give examples of their ability to function and contribute to a team-oriented environment. Excellence in written documentation and public speaking is expected.

Additional Responsibilities include: Coordinating activities with military leadership and other on-site vendors for success of overall military mission and to deliver ad-hoc technical training as necessary.

Qualifications and Job Criteria: The candidate should possess a 4 year technical degree or equivalent work experience, plus at least 4 years Enterprise level experience 3 years experience (preferably in the Defense, Federal, or Fortune 500 customer space) in technical support or MIS in an Enterprise environmen is required. Excellent verbal, written, and presentation skills required. Individual must be effective operating in politically charged, highly agile customer environments. Minimum 3 years experience conducting user-level and executive interviews, gathering requirements, and designing applications, reports, and databases. Also required are strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and business issues. Strong organizational, time management, project management, and negotiation skills are necessary. The successful candidate will be highly motivated and seek the initiative in their project tasks and activities. The position will require up to 75% travel. Applicants must be US citizens, hold or be able to obtain a DoD Top Secret security clearance.
SS:PSS
782036

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1667331/166733116673312012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: IT
Location: Fargo, ND, US
Job ID: 786853-76203
Division: IT


The MBS IT team designs and supports business applications used internally and externally by Microsoft Business Solutions partners, customers, and team members.

In this position you are responsible for working with your Development Lead to create and deliver process-driven business capabilities in a Rapid Development environment. The position may include working on multiple development projects simultaneously ensuring that they are being developed in line with all internal standards and best practices. SQL and .NET experience as well as structured software development methodologies is required.

As IT Software Development Engineer this person will be responsible for:

Code and test ASP.NET applications in accordance to design specifications and standards.
Code and test SQL Server database applications that support the requirements defined by users and analysts. (SSIS, Stored Procedures, Data Modeling)
Responsible for developing major subsystems on high risk business systems under deadline pressure
Responsible for successful completion of development aspects of projects in conformance to project goals and requirements
Deliver assignments according to a schedule
Analyze applications and make necessary changes to optimize performance
Follows up with bugs in an efficient manner, including working hand in hand with Test, PM and/or Analysis.
Participate in design reviews and code reviews
Accurately estimates work/time required to complete tasks within their skill set
Assist with the creation of project plans.
Communicates and defends design, requirements, feature set, functionality and limitations of subsystem to team members and development lead.
Fosters proactive and cooperative relationships within the project team
Participates in project team activities and contributes to documentation requirements consistent with methodology.
When necessary, participates in the creation of new guidelines and procedures.
May act in combined lead and developer role for smaller, lower risk business systems where only one developer resource is needed
Exercises independent judgment in selecting methods and techniques for obtaining solutions.

Qualifications Include:

•2+ years’ software developer experience or an equivalent combination of training and related work experience
•2+ years’ experience in multiple program languages, especially C#, ASP.Net, n-tier development environment.
•A solid working knowledge of SQL Server (SSIS, Stored Procedure, and Data Modeling), Windows Server, and development practices for working with a team of developers.
•Experience working with relational database management systems and client-server technologies
•Must have a strong understanding of software architectures and MS products.
•BS/BA in computer science or related field or an equivalent combination of training and related work experience

Ideal Candidates will have:

•Excellent English communications skills, both written and oral. Must be able to effectively communicate technical and business problems in a non-technical manner to multiple groups (customer groups, project team, IT support groups)
•Experience with Software Development Life Cycle Methodologies and information systems development
•Experience with Dynamics AX, Microsoft CRM, or SharePoint 2010.
•Experience with HTML scripting languages (JavaScript, Jscript, VbScript) or similar application structures
•Experience with waterfall and agile development methodologies
•Strong understanding of how to design applications for optimal network performance
•Sound problem resolution, judgment, negotiating and decision making skills.
•Ability to work under pressure and be able to work to tight deadlines.
•Microsoft certification desirable

ECIT

]]>http://www.microsoft-careers.com/job/Fargo-IT-Software-Developer%2C-2-%28786853%29-Job-ND-58102/1766922/176692217669222012-06-15MicrosoftITfull-timeUSDstarting0BSFargo, ND, USJob Category: IT
Location: Fargo, ND, US
Job ID: 793447-80465
Division: IT

Are you passionate about delivering business-ready, world-class IT services? This is an exciting opportunity to work on a global team within ECIT with a focus on the MBS platform. Partner with Engineering, Solutions Delivery, and the MBS Business to serve Microsoft Partners, customers, and Internal users by playing a key role in the implementation of new functionality and applications built on a diverse, highly-integrated platform that includes Dynamics AX, Dynamics CRM, .Net, and integrations to over 30 other systems, both internal and external to Microsoft.

As a part of ECIT, Service Engineering supports and manages internally-facing and externally-facing applications and the environments and services associated with those applications by providing service design, release management/deployment, problem management, and L3 support services. We are looking for a strong, business savvy Release Manager with a proven track record of delivering in a fast-paced environment. In close partnership with release managers in Engineering and Solutions Delivery, you will be responsible for identifying the release objectives, planning and tracking deployment activities, and managing coordination and communication across our release team, MBS IT, our management chain, and stakeholders for quarterly releases, interim releases, and system maintenance activities. Strong presentation skills are required, and the individual should be comfortable presenting at all levels. The position requires an individual who can get things accomplished through influence and collaboration and has a broad business and project management background.

Responsibilities:
•Manage and update Microsoft Project and ensure that tasks are being completed on time. This includes follow-up with task owners as appropriate.
•Establish and manage master release schedules and consolidated views across multiple applications/tools that highlight key dependencies and risks across projects. Work with task owner on risk mitigation strategies.
•Implement project communication plans (which include publishing status reports, weekly issues list, process reviews, etc.), and manage relationships with customers, stakeholders, and partners.
•Work closely with other release managers, project managers, technical operations staff, IT managers, development leads, and engineering teams.
•Provide ongoing support to analysts, developers, project managers, testers, and production support teams during the SDLC.
•Ensure that SDLC controls and release management processes are being consistently applied across the projects.

Requirements/Qualifications:
•5+ years of release management and/or project management experience
•5+ years of experience in software development life cycle, including the review and development of system build strategies, deployment strategies and deployment models
•3+ years of experience with Microsoft Project & Project Server Scheduling/Baseline/Resource/Leveling/Actual
•3+ years of experience with Microsoft SharePoint, Visio, and PowerPoint
•BS Degree in Computer Science or Equivalent Education and Experience

Successful Candidates will Have:
•Demonstrated experience in driving process improvement initiatives in a fast-paced environment
•Logical thinker with demonstrated analytical skills and problem solving abilities
•ITIL Foundation Certification - Service Transition
•Project Management Professional (PMP)
•Adaptability to change
•Experience presenting to executive level groups
•Strong written and verbal communication skills with emphasis on presentations


]]>http://www.microsoft-careers.com/job/Fargo-RELEASE-PROGRAM-MANAGER-Job-ND-58102/1863834/186383418638342012-06-15MicrosoftITfull-timeUSDstarting0BSFargo, ND, USJob Category: Customer Service & Support
Location: Fargo, ND, US
Job ID: 788907-77096
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Minneapolis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Fargo-PREMIER-FIELD-ENGINEER-SharePoint-Job-ND-58102/1782554/178255417825542012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFargo, ND, USJob Category: Sales
Location: Fargo, ND, US
Job ID: 781289-79374
Division: Sales


Microsoft North American Dynamics Tele Platform Sales has an available Area Sales Representative (ASR) role focused on uncovering, qualifying and selling Microsoft Dynamic business application (ERP/CRM) solutions into Enterprise and Mid-Market customers for the Central Region. The ASR candidate will need to be highly competent, resourceful, results driven and self-motivated individual. This position will require a thought leader in driving and mapping our Dynamics business application solutions to the customer’s needs. The ASR is responsible for creating plans to accomplish revenue sales objectives, primarily achieved by engaging prospective customers, identifying opportunities then ensuring engagement with field counterparts and business partners to bring these to qualification and/or close by leveraging Microsoft’s Solution Selling process.

As the primary coordinator of the qualification sales effort related to business solution sales activities, the ASR is responsible for initiating the sales effort, managing virtual sales team activities, leveraging partner relationships, responding to marketing campaigns, prospecting, nurturing prospects, pipeline management, opportunity velocity and understanding the competitive landscape. The primary measure of success for this position is attainment of a Dynamics ERP/CRM revenue quota. The ASR position is responsible for working collaboratively with account managers and a field based virtual sales team, engaging in account plans and territory plans to accomplish sales objectives, primarily achieved by calling on Mid-Market to Enterprise accounts, uncovering sales opportunities, opportunity qualification and solution development.

The ideal candidate will demonstrate:

Thorough understanding of ERP and CRM business applications as well as the market and the business processes surrounding these applications
Strong sales background with 3-5+ years industry experience
Ability working with executive level management
Must be able to articulate the business value of our Dynamics application solutions and products and position them in competitive scenarios
Strong communication skills with the ability to articulate the advantages of Microsoft technology to senior business decision makers as well as front-line users
Ability to guide and manage virtual teams
BA/BS or equivalent work experience

This position will be based out of Las Colinas - TX. Working knowledge and experience with Microsoft Dynamics applications is a plus. Travel expectations are less than 10% of the time.
SMSG:SMSP
MSUSJOBS

]]>http://www.microsoft-careers.com/job/Fargo-AREA-SALES-REPRESENTATIVE-Job-ND-58102/1833378/183337818333782012-06-15MicrosoftSalesfull-timeUSDstarting0BSFargo, ND, USJob Category: Hardware Engineering
Location: Redmond, WA, US
Job ID: 777439-68934
Division: Windows Division

Are you passionate about building cool devices and technologies? The Surface Team focuses on lighting up Microsoft experiences with touch first computing. A fundamental part of our strategy is having desirable and powerful devices that enable the experiences people want, and elicit their excitement. Creating these devices involves a close partnership between hardware and software engineers, designers, and manufacturing. We are currently building the next generation and Surface needs you!

Role & Opportunity:

We are looking for a talented Principal Engineer who is charged-up by leading system and/or subsystem designs that cross hardware, firmware and software through fast-paced product development cycles. You will utilize your background in Operating Systems (kernel, drivers & applications, etc.); CPU/GPUs; components (sensors, MCUs, etc.) and Electrical Engineering to ensure the best system design that delivers on the customer experience and performance for Surface Products. You will tackle a variety of system challenges (video, audio, thermal, power, etc.).

Qualification Summary:

M.S. Electrical Engineering or Computing Engineering or similar

Ten+ years of product development experience, with at least five years experience shipping software and hardware products.

In-depth knowledge of video and audio pipelines (able to work across hardware, firmware and software)

Knowledge of system issues - power distribution, modeling, thermals, etc.

Must be hands-on and able to troubleshoot and debug complex system problems

Familiar with different CPU architectures

Passion for quality

Experience in architecting and building new technologies that have broad impact

Domestic and international travel required

WWL-JOBS
W:PPUE

]]>http://www.microsoft-careers.com/job/Redmond-as-SENIOR-HARDWARE-ENGINEER-MICROSOFT-HARDWARE-TEAM-777439-Job-WA-98052/1544176/154417615441762012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 754176-40646
Division: Microsoft Office Division

Do you want to be involved in building the next generation Communication experience that will revolutionize the workplace communications for every information worker? Do you want to work in a group that makes an impact on our company’s future, is an innovator in the industry and is changing the way millions of people communicate? Do you want to help a billion dollar business become a 10 billion dollar one? Do you want to build an immersive user experience from ground up? If yes, then this is the right place for you.

The Lync team (formerly Office Communicator) is at the forefront of innovation when it comes to Unified Communication. Our most recent release, Lync 2010, was received by the industry with glowing reviews. Emerging influence of social networks and newer generation of information workers are all set to be the catalyst to change the communication and collaboration landscape. We want to blaze the trail and provide next generation communication experience where we can put the people in control of their communication and provide an experience that feels natural to their everyday workflow in the new world.

We are the team in the Microsoft Lync client that is responsible to build user experiences including people and groups, search, presence, social networking, authentication, instant messaging and social/group conversations. We are getting ready to start building the next generation user experience that embraces UI design concepts to offer a simple immersive and fluid experience. You will have the opportunity to work side by side with a group of highly motivated team members, to design and implement the next version of the Lync and to develop the immersive user experience using emerging technologies.

To be a successful candidate, you should have a proven track record spanning all aspects of the product lifecycle. You should have a strong passion for designing, implementing and delivering high quality experiences and products that focus on the end user.

Here are some reasons why it is great to work in the Lync team:

- We are at the very early stage of our next release cycle. You will get a chance to influence the direction of the product if you join us now.
- You get to take part in the transformation of the communications industry. Companies across the world are adopting Lync to meet their communication and collaboration needs.
- The possibility of innovations in the communications and collaboration space is limitless. The competitive landscape is changing rapidly, and we have to be very creative to out-innovate our competitors.
- We build for the future. We invest resources in each release to improve our architecture and engineering practices so we can innovate quickly.
- Lync covers a broad array of technologies, ranging from peer to peer networking, client/server infrastructure, online hosted service and devices.
- We will be using the latest tools and technologies to reach our objectives. If you’re interested in learning something new, this is the place to be.
- The Lync product continues to grow year after year. We’ve very proud of the successes we’ve had in the past, but we’re always looking for ways to improve. If you want to be a stakeholder in the future of Microsoft’s next great product, the Lync team is for you.

Join us and make your own impact on how people will communicate for years to come.

Qualification:
Fast learner, self-motivated.
Strong problem-solving and decent debugging skills
Passion for engineering excellence and quality in code & design
Excellent customer focus along with solid communication & cross-group skills
Strong C++ and Win32 programming experience
5+ year of software development experience
Experience of UX development and UX frameworks is not must but highly desired
Expert level knowledge in design patterns is a plus
Experience with Test Driven Development is a plus
BS or MS or PhD in CS or equivalent areas.

MBD:OCG
PPSDE

]]>http://www.microsoft-careers.com/job/Redmond-754176%2C-SDE2%2C-Lync-Job-WA-98052/1250002/125000212500022012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 778055-69485
Division: Services & Support


Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Business Intelligence as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

The Consulting focused on Business Intelligence must apply advanced analysis skills and experience in principals of general Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:

- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in.NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.

The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.

Travel is an integral part of this position as are high levels of recognition and visibility.
SS:ES
778055

]]>http://www.microsoft-careers.com/job/Consultant-SQL-Job/1551702/155170215517022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 772582-71350
Division: Services & Support

Are you ready to be a rock star? Do you enjoy supporting Microsoft technologies and sharing technical information with others? Look no further, you found the right career opportunity.

The Premier Field Engineering team provides technical support for Microsoft’s Premier customers world-wide through onsite and remote support services. As a part of the Customer Service and Support (CSS) organization, PFE partners with Commercial Technical Support (CTS) and Enterprise Services to drive customer health and strengthen Microsoft technology adoption. PFEs act as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

For this position the candidate should have Microsoft Windows client operating system experience specifically with Microsoft Windows XP, Windows Vista and Windows 7. Typical tasks performed in this role include reactive problem resolution, operating system migration and installation assistance using the Microsoft Deployment Toolkit, configuration management using Group Policy, pre-rollout testing, and delivering training and risk assessments.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Responsibilities include:
- Provide on-site technical support for Microsoft Windows client operating systems.
- Engage in advanced technical troubleshooting
- Deliver proactive services including technical training and risk assessments
- Offer exceptional customer service

Required Skills and Experience:
Experience with the following technologies:
- Windows XP, Windows Vista and Windows 7
- Group Policy configuration and management
- Microsoft Deployment Toolkit
- Practical experience troubleshooting operating system performance problems
- Experience delivering and/or authoring technical training
- College degree, preferably in Computer Science. Will consider related equivalent experience.
- Ability to work independently with minimal management supervision
- Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Pluses:
- Knowledge of Advanced Group Policy Management
- Experience with Security Compliance Manager
- Experience with Client Logon Troubleshooting
- Experience with network captures and network troubleshooting
- In-depth knowledge on Windows Server 2000/2003/2008
- PowerShell V2 skills including scripting
- Experience with DNS, DHCP and other related areas
- Knowledge of Microsoft Deployment Toolkit

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-Windows-Platform-Job/1611864/161186416118642012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 782044-72406
Division: Services & Support


Overview: Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security of our nation and preservation of our nation’s interest are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers’ objectives through Microsoft products. Microsoft has seen an explosive growth in the adoption of SQL. The successful candidate must be a U.S. Citizen.

Microsoft Services is looking for a Dedicated Premier Field Engineer with extensive SQL expertise who will support the National Security Group.

By establishing, maintaining, and growing a trusted advisor relationship with Microsoft Customers Premier Field Engineering helps to accelerate customer adoption and productive use of Microsoft products. Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft. Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers (CPR). The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management. The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. Utilize knowledge of the customer environment to resolve issues in a timely manner. Manage escalations and sub-cases to ensure timely and high quality resolution of all issues. Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments. Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction in support. Partner with the Technical Account Manager and Program Manager to effectively manage critical situations including documented action plans and daily status updates for the customer and Microsoft management. Develop a working relationship with Microsoft Consulting Services and Premier Field staff that results in enhanced cooperation and mutual support in achieving each other's goals. Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems. Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers. Assist with delivery of supportability reviews for your customers. Write technical articles for the Knowledge Base and white papers.

A 4-year technical degree or equivalent work experience, plus 3 years of experience in technical support in an Enterprise environment is required.
Communication Skills: Exceptional communication skills expected in this role: Technical Writing skills, Presentation/Training skills

Customer Service Skills: Exceptional Responsiveness to customers: Outstanding demonstrated ability in developing strategic ongoing customer relationships, gaining trust and respect for the company.
Responsibilities include:
- Maintaining and executing Service Delivery Plans for multiple customer SQL environments to bring them to a healthy state.
- Deliver proactive onsite support and knowledge transfer on SQL to multiple customers to prevent future incidents.
- Deliver reactive onsite SQL support when requested.
- Deliver SKU services and customized workshops.
- Maintain deep knowledge of latest SQL products and configurations of Enterprise Customers by continuously increasing technical knowledge.
- Assist with other support incidents within the Global Technical Support Center (GTSC) where possible.
Technical Abilities:
- Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs. Possesses deep technical expertise in SQL Server 2005.
- Solves complex technical problems through sound, creative troubleshooting.
- Examines possible workarounds and escalates as required.
- Is expected to identify customer opportunities for proactive delivery offerings.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Demonstrates the ability to identify & escalate non-routine bugs. Is expected to participate in the evolution of proactive service offerings and having an overall impact on the advancement of the Service Catalogue.
- Handles difficult cases, involving broad & complex technical skills for two or more technical specialties.
- Also demonstrates the ability to identify & escalate non-routine bugs.
- Is expected to participate in the evolution of proactive service offerings, having an overall impact on the advancement of the Service Catalogue.
- Possesses deep technical expertise in all parts of SQL Server.
- Is a recognized expert in the troubleshooting / debugging of complex issues sometimes involving multiple technologies
- The position requires a technically superior Field Engineer who is resourceful, confident under pressure, and has demonstrated deep technical SQL database design, implementation, optimization and support expertise. In addition, Activity Directory, Platform Technologies and infrastructure services skills are required. Good working knowledge of Windows Server, Identity Management, Security, and Client Technologies are essential.

The successful candidate must be a U.S. Citizen, hold or be able to obtain a US Government Top Secret Security Clearance with access to Sensitive Compartmented Information based on a Single Scope Background Investigation (SSBI) and be able to start within 30 days of offer acceptance. This position will require travel to customer sites.
SS:PSS

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-SQL-782044-National-Security-Group-Job/1661200/166120016612002012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 783654-73737
Division: Services & Support

Preferred Location: US West Region

Microsoft ISV Services provides support and consulting services to developer and software engineering based businesses. We work to help customers realize their full potential through accelerated adoption of the Microsoft platform and developer tools and technology. We are a team of exceptional people who deliver world class services leveraging the talent across the Microsoft developer based communities. We earn customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience in working with Microsoft technology, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A Senior Technical Account Manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around application and software lifecycle management through quality Service Delivery Management and engagement. The Senior TAM in the ISV space works with ISV Consultants, Product Group members and Customer Service and Support (CSS) managing the customer needs to resolution. By maintaining a long-term relationship with their customers a Senior TAM gains an understanding of their customers' development organizations' impact on overall business, their development goals, and any associated pain points - which is used by the Senior TAM to create and execute on the agreed Service Delivery Plan ensuring their customers' success with Microsoft products and technology.

Key initiatives for this role include:
Customer Health through Service Delivery Planning & Execution
Customer satisfaction
Emphasis software application lifecycle planning and management

This role is responsible for the management of support services to Enterprise Services customers with engineering and software development needs for commercial software release.

Scope and decision making include:
Manages a diverse and complex scope of support issues
Works with management only when necessary to resolve sensitive issues
Solves complex support issues effectively
Escalates as necessary for confirmation of solutions or other options as needed
Assesses customers’ risks and needs and recommends appropriate service offerings to proactively address
Documents recommendations formally via service delivery plan and presents to customer and virtual account team unit
Manages the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust
Makes good, timely and financially sound decisions with moderate uncertainty or pressure on a consistent basis
Decisions sometimes impact immediate group and other related groups
Determines most effective method of problem resolution by utilizing internal resources when necessary

Key stakeholders and other internal organizations this role will interact with include:
Consistently demonstrates concise and effective communication with customers and employees
Occasionally leads sharing of best practices with team community
Consistently establishes and maintains working relationships with internal support delivery teams, customer support teams, customer contracts and materiel representatives
Frequently establishes and maintains relationships with Field Sales and MCS to execute on a service account/delivery plan
Position relies internally upon GTSC/CSS Support Professionals, Premier Field Engineers, and their management, MCS Services (Engagement Managers/Project Managers), and Services Account Managers (Services Executives), EPG Account Executives, and Premier/Services regional and worldwide HQs, Developer and Platform Evangelist teams (BDM’s and Des), Product Group owners.
Communicates with and influences Microsoft Services leadership/management at team level
Externally position relies upon Customer Support Manager (CSMs) and named Support Contacts - usually comprised of Director of Product, Software Architects, Developer Managers and individual technical contributors

Qualifications:
A minimum of 5 years or more experience in an enterprise support with a strong understanding of corporate account support needs and knowledge of support industry
Fundamental knowledge in two or more of the following: network and desktop operating systems, information worker applications, database systems, messaging, management and operations, security
Consistently practices strong organizational, communication, project management, negotiation, and problem solving skills.
Contributes to team operational precision by active design of and participation in community initiatives
Bachelors degree preferred
ITIL Foundation Certificate preferred

SS:ES
783654

]]>http://www.microsoft-careers.com/job/Senior-Technical-Account-Manager-Job/1708698/170869817086982012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 784881-74225
Division: Services & Support


Microsoft Consulting Services is looking for a Senior Infrastructure Consultant that specializes in Microsoft Office SharePoint Server infrastructure, who will support State and Local Government and be responsible for delivering Enterprise Services technical solutions to customers allowing them to maximize their investment in Microsoft technology.

Building upon solid IT project experience relative to their level, consultants will work with Microsoft's partners and US Government Customers to assist in:
- The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
- Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
- The design and development of integrated solutions using the latest Microsoft products and technologies
- Understanding the relevant application development, infrastructure and operations implications of the MOSS developed solution.

The ideal candidate should have:
- A degree in Computer Science or Engineering, or equivalent work experience.
- 5-7 years of experience with Microsoft platform products including the Windows NT/2000/2003/2008 Operating System and MOSS 2007/2010.
- Experience with the evaluation, design, and upgrading of several technologies used to create, manage, update, monitor, and report on MOSS configurations.
- Significant work experience involving technical consulting, systems development, systems deployment and a proven record of delivering business value.
- A deep understanding of markets, US Government customer and partner business and IT environment; have the background to provide leadership in business and demonstrated effectiveness in consulting and client management; creating architecture and deploying technology to solve business problems
- Industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
- Windows Server 2003/2008, Active Directory and MOSS 2007/2010 infrastructure experience is a must have. Knowledge and understanding of Exchange Server 2003/2007, OCS, SCCM, SCOM is desirable.

The role requires both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution. The individual will diagnose and correct performance problems. Each consulting engagement is customized to serve the client’s unique needs. The role requires a technically strong Consultant who is resourceful, confident under pressure, and has demonstrated skill in IT Infrastructure Design and Deployment.
SS:PSS

]]>http://www.microsoft-careers.com/job/Senior-Contultant-SharePoint-Server-infrastructure-Non-Location-Specific-Job/1722568/172256817225682012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: IT
Location: Hyderabad, IN
Job ID: 770861-68839
Division: IT


**Only Freshers To Apply (2012 Batch)**


Software Development Engineer (SDE): Work at the Core of Every Product We Build

This is where the fun begins for code gurus like you. As a hands-on Software Development Engineer, you’ll make decisions about design and feature implementation, using your mastery of technical tools to make a software application vision a reality. If you like to write code and design efficient data structures and algorithms to develop next-generation applications, this is the position for you. As an SDE, you’ll bring software IT applications to life by working with Program Managers to ensure strong design and Software Development Engineers in Test to ensure quality through testing. Ultimately for the SDE, it’s your code that turns concepts into new technologies and services. Skill Set: C/C++/C#; problem solving; creativity; passion for technology. Responsibilities: Construct data structures and algorithms; write code; test and debug code; prioritizing feature list; examine feature feasibility and estimate development time
Software Development Engineer in Test (SDET): Discover Life on the Last Line of Defense

As a Software Development Engineer in Test (SDET), you’ll own it, break it, fix it, and own it again. You’ll ensure a product’s quality by making sure it performs as users expect it to. Part of the fun is how creative you can be devising ways to manipulate, crush, and sabotage software into submission-while creating innovative testing technologies along the way. Ultimately, as an SDET it’s your input that can make the difference between joy and frustration for the customers. Since you’re keen on how things work, and making them work better, you’ll work hand in hand with the Program Managers and Software Development Engineers to design, develop, and maintain automation systems for use in development and testing cycles. Using the tools you create, you’ll pore over source code for trouble spots, debugging and isolating problems, and executing creative tests to find new bugs while regression testing recent fixes. Skill Set: C/C++/C#, VB; problem solving; methodical; likes to break problems down; customer focus; creativity. Responsibilities: Design and develop tool architecture; write automation systems and device drivers; author test plans and cases; conduct security and stress tests; debug at source level; identify, investigate, and prioritize.

Service Management Engineer: Run the Services that run Microsoft Business

As a Service Management Engineer you’ll run, optimize, engineer and design Systems, applications, infrastructure and services that keep Microsoft’s business running effectively. You would be in charge to manage information security risk and drive enterprise business continuity. As the ‘First and Best Customer of Microsoft’ you would design and implement solutions with Microsoft products even before it gets to the market and then provide feedback to the Product Groups. You will also showcase the design and implementation of solutions/best practices on Microsoft Products with external customers thereby building credibility for Microsoft. Skill Set: DBMS; IIS,OS, Networking; problem solving; methodical; likes to break problems down; customer focus; creativity. Responsibilities: Design and implement solutions for Service Management in live production environments. Work on datacenter servers, OS, Networking, Analyze performance; conduct security and stress tests; identify, investigate, and prioritize incidents and problems.

]]>http://www.microsoft-careers.com/job/Hyderabad-IT-Software-Test-Engineer-%28SDET%29-1-Job/1544154/154415415441542012-06-15MicrosoftITfull-timeUSDstarting0BSHyderabad, INJob Category: Finance
Location: Johannesburg, ZA
Job ID: 778168-69516
Division: Finance


Position Title: Controller- SMS&P &OEM
Department: Finance & Administration
Reports to: Finance Director- WECA
Level: 61/63

Job Profile:
Workgroup's Purpose:
SMSG Finance provides business insight and analysis to better enable short and long-term decision making along with driving predictable and reliable business rhythm controls and processes. SMSG Finance is a place where people are empowered, enabled and inspired to become leaders and top performers.

Job’s Purpose:

This position is responsible for the looking after the revenue performance for SMS&P AND OEM business. The position is responsible for financial leadership in variance analysis, benchmarking, planning and forecasting of the WECA (4 SUB Regions, 49 countries) as well as reporting requirements. Further, this position supports the SMSP & OEM management and the respective sales Excellence Team by providing value add analysis and support in decision making process around topics such as revenue, marketing campaign and other resources deployments etc.

Core Job Responsibilities:

1) Segment Revenue Management/Analysis including weekly/quarterly forecasting and monthly reviews
2) Business Planning (Growth, MYR, Fiscal Year Planning)
3) Ad-hoc analysis (FX/Currency, Pricing, rebates, revenue recognition)


Business Partnering: Be an effective partner of the SMSP & OEM Leadership Team, providing insightful analysis and finance perspective to the decision making process in the 4 sub-regions with focus on the long term financial objectives.
Be the catalyst to create and maintain professional business partnerships with internal customers. Ensure formal and ad-hoc queries are dealt with in an accurate and timely fashion, with a focus on being proactive, rather than reactive. Give insight and challenge business thinking. Show Finance thought leadership and help develop business opportunities in each Segment. Analyze trends & carry out investigations to assist management decision making and improve understanding of issues such as competitive information, return on investments and resource alignment. Drive profitability & productivity, using Benchmarking activities, deep dive into business drivers and KPIs, provide guidance, challenge plans, offer solutions

Operational Excellence: Deliver timely and accurate information to both leadership teams. Provide meaningful analysis to linkage operational metrics and Revenue performance.
Ensure MS Sales and EBMS Data Quality targets are achieved, or data anomalies flagged for resolution. Adhere to corporate guidance such as SMS&P/EPG segmentation/parenting principles, and work with Business Management to support successful implementation. Ensure Microsoft WECA financial reporting around revenue delivers information at the right level of depth and in a timely manner
Forecasting: perform with the business on a quarterly basis, a forecast to improve the forward looking view of the business focusing on the sales process from pipeline to revenue recognition. Drive and support a robust forecasting process, with risks and sensitivities and underlying assumptions identified - coordinate input, flag anomalies & ensure data is consistent.
Understand the systems, policies & processes that create the numbers and drive best practice to ensure that forecasting is as accurate as possible.

Budget Planning and MYR: Be a key contributor to the business leads during Mid-Year Review and Planning.
Budget Planning: Drive the Fiscal year Billed through Net Revenue Planning process (process, analysis, target setting, modeling, and planning execution). Own business management with data analysis and reports to ensure efficient and effective review of subsidiary planned and actual revenue for executive decision making and adherence to the targets.
MYR: Drive the Billed/Net Revenue MYR analysis as well as the Long range planning revenue process/framework in partnership with segments leads.
Growth: Lead the segment discussion in delivering a solid growth framework built on key business drivers - in conjunction with the segment leads.

Team work: Effectively lead the finance discussion with the busin by providing the necessary education and insight on the business performance and contributing to the efficiency oof the Finance team by proposing out of the box thinking


Contacts:

This position has frequent interaction with the Country Manager, Sr Controllers, HR and MEA HQ Finance team.

Qualifications/ Requirements:

Chartered Accountant or equivalent
Minimum 5/10 years of demonstrated work experience in finance and business management
A demonstrated ability to communicate clearly and effectively (oral and written), establish trust quickly, and create win-win situations.
Experience in working in multiple organizations with emphasis on communicating and decision making with demonstrated ability to work under pressure
Experience with business processes and systems should include systems development, planning, forecasting, order processing, invoicing, credit, collection and sales credit tracking.
Experience in the design, implementation and monitoring of internal controls and compliance.
Strong understanding and experience in multinational financial operations with good understanding of US GAAP and local statutory requirements.
Strong management skills and demonstrated ability to drive the effective implementation of procedures and policies to support operational business requirements across regional and organizational boundaries.
Team player with ability to manage cross group and cross country boundaries.
Highly developed analytical and organizational skills
Strong knowledge of MS Office
Past demonstration on results achievements and drive change characteristics

]]>http://www.microsoft-careers.com/job/Johannesburg-Controller-SMS&P-&-OEM-Job/1553128/155312815531282012-06-15MicrosoftFinancefull-timeUSDstarting0BSJohannesburg, ZAJob Category: Customer Service & Support
Location: Luanda, AO
Job ID: 778828-69979
Division: Services & Support


Premier Field Engineer Platforms AD
Language: Portuguese is a MUST
Location: Angola

Role Purpose
To provide Onsite Support Services and Incident Prevention Services to Microsoft
Premier Customers. Build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. Delivery of an excellent service is essential to promoting the Onsite services as the most customer focused offering available. The engagements may be short-term demand-led or longer term engagements with a dedicated customer.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
•Use an adequate technical expertise in troubleshooting to support reactive cases
•Deliver proactive onsite support and knowledge transfer to the customer
•Drive on preventing incidents during your customer visits
•Deliver SKU services and customized workshops.
•Drive high customer satisfaction on GTSC support incidents.
•Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
•Achieve high levels of customer satisfaction.
•Deliver technical workshops, presentations and documents.
•Maintain your accreditations.
•Collaborate with Microsoft teams to deliver a high quality service.
•Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution.
•Manage customer expectations and deliver a service in line with contractual obligations.
•Develop and deliver new services to exceed customer expectations.
•Take responsibility for the Microsoft engagement and your own self development.
•Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
•Achievement of personal and team objectives.
•Customer and account team feedback.
•Ongoing feedback through appraisals
-Regular 1:1s with team manager
-Yearly formal review
-Alignment with Microsoft values.


•Knowledge, Skills and Experience
•Face-to-face customer engagement skills.
•At least 2 years experience supporting Enterprise customers with.
•Excellent written, oral and presentation skills.
•Strong English
•Awareness of corporate environments and their business requirements
•Experience with MS Windows 2000 and/or 2003 servers
•Understanding of the following technologies is desirable
•MS Cluster services; Terminal services, networking technologies

Platforms - Active Directory

Active Directory Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.

While our key relationships are typically with our customers’ 3rd / 4th line Windows infrastructure support teams, Active Directory Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Active Directory role requires depth knowledge in a number of the following technologies / areas:

•Active Directory Services
•Active Directory replication and performance Skills
•Strong Active Directory troubleshooting skills and experience
•Experience in Active Directory Disaster Recovery
•Group Policies implementation and design and troubleshooting
•Security and Administration of the Active Directory environment.
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.

•Personal Attributes
•Demonstrated aptitude for providing exceptional customer service
•Strong team participant and involvement in team workload and activities.
•Integrity and honesty
•Open and respectful with others
•Willing to take on big challenges
•Passion for customers, partners and technology
•Accountable for commitments, results and quality
•Self-critical, questioning and committed to personal excellence.

•Qualifications
•MCSE certification or job experience.
•Degree qualification or equivalent experience.
•ITIL/Service Management experience or 3rd level support experience.


Special Requirements/Additional Information e.g. Language skills
•The majority of time will be spent on customer sites.
•Therefore the following requirements are essential :
oFull driving license
oAbility to travel
oAt least 4 days per week at customer site.
oAvailability to work outside of business hours when required as agreed on before.

]]>http://www.microsoft-careers.com/job/Luanda-PFE-AD-Angola-Portuguese-speaker-Job/1560565/156056515605652012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSLuanda, AOJob Category: Software Engineering: Program Management
Location: Hyderabad, IN
Job ID: 778499-70496
Division: Microsoft Office Division


The SharePoint Developer Experience team is looking for a seasoned Program Manager who wants to be part of a fast-paced team that is working on building the next generation experiences for 3rd party SharePoint developers.
If you are looking for an opportunity that spans customer, business and technology, then we are interested in talking to you. We are seeking individuals for Program Manager role who are passionate about building experiences that customers love to use.
SharePoint is a high growth, strategic product in the Microsoft Office division. This is an opportunity to work in a key product team with a very talented and high-energy team. You will be able to use your understanding of developers to design breakthrough functionality and get it implemented.
Qualifications Include:
2+ years’ experience working on shipping software products
Possess good understanding in all aspects of software engineering and the development lifecycle
Solid technical depth
Outstanding design skills, critical thinking and good understanding of implementation trade offs
Good project management and driving skills, effectively managing project without direct authority and working cross teams
Great communication skills to work closely with many internal and external groups

]]>http://www.microsoft-careers.com/job/Hyderabad-SENIOR-PROGRAM-MANAGER-Job/1573034/157303415730342012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSHyderabad, INJob Category: Services & Consulting
Location: Russian Federation - Non Location Specific, RUSSIAN FEDERATION
Job ID: 786272-74959
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience architect to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery , review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses an Enterprise CRM background and business solutions experience. The CRM Solution Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical and business excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Oracle CRM or Salesforce.com,). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industries is a must.

The Center of Excellence Solution Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As a member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed. The ideal candidate will have:
- Deep Know-How and proven record of applying CRM in one or more industries ie. Telecommunication, Retail, Financial Services, Public Sector etc.
- Sound Business & Technical Knowledge of integrating CRM with the other third party systems ie. ERP, Billing and etc.
- Proven experience of Enterprise Architecture in a complex system.
- Proven experience of Enterprise Architecture in complex heterogeneous environments
- Proven experience in presales activities including responding to any type of RFXs, Proof of Concepts, Demo , Presentations and positioning in front of C-Level Executives
- Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized tools, solutions or ISV whether they be Microsoft partners or competitors.
- Knowledge of full application life cycle design tools and methodologies such as Sure Step, SDM and Agile.
- Exceptionally demonstrated consulting skills.
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of an application delivery project.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ year’s relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE this position should be based in most of our major Microsoft offices across EMEA, however we do not provide relocation or sponsorship. Some locations may be preferred due to customer engagements.

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-CRM-Snr-Architect-Job/1742554/174255417425542012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSRussian Federation - Non Location Specific, RUSSIAJob Category: Services & Consulting
Location: Angola - Non Location Specific, AO
Job ID: 780288-75725
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Angola-Non-Location-Specific-App-Development-Architect-Job/1757151/175715117571512012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSAngola - Non Location Specific, AOJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 786929-75402
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more. Are you looking for opportunities to work with petabytes of data every day?

Do you want to be responsible for making sense of this extraordinary mass of information, and presenting it in a way that can empower Bing and OSD to make strong data driven decisions? Are you a big picture thinker who can dream up new and innovative ways to slice, dice and visualize big datasets?

The Bing Indexing and Knowledge Tools team is hiring extremely talented, highly motivated and productive developers to help build the next generation of Bing's index and data analysis tools. The Bing team gathers terabytes of data every day from crawling the web, gathering user behavior telemetry and through social networks such as Facebook, Twitter and LinkedIn. This data is available in its raw form and can be mined by the team, but is not available in a nice, sliced, diced and aggregated form in one place. Our team aims to change that.

This role encompasses a wide range of skills, from web-scale data mining, implemented across thousands of servers, to HTML5 web application development and everything in-between. On a day to day basis you might be working with COSMOS (our huge cloud processing and storage cluster) and SCOPE (the data manipulation language of COSMOS) to generate and aggregate index, telemetry and social data from dozens of different sources, and on a different day, experimenting with visualizing and presenting data using HTML5 technologies to enable everyone within Bing to understand the web in a more comprehensive way.

This is an area that requires creative thinking, strong engineering skills and a passion for doing things "the right way". When people need this data, it is imperative that it is fresh, correct and presented to them FAST, so a knack for identifying bottlenecks in your code and optimizing them to be faster is a must.

This job requires strong technical skills. You must have the following skills and experience:
•3+ years programming experience in C# or similar
•Experience in web application development (MVC/HTML/JS/CSS)
•Strong track record of shipping high-quality product features on schedule
•Demonstrated experience in a rapid development environment
•Experience in information retrieval, data mining, data visualization and performance engineering are considered a big plus.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

“Bing is for doing!”



O:BING
BINGCJ
XBNGXDV:CIJO*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-Bing-786929-Job-WA-98004/1752372/175237217523722012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: IT
Location: Bellevue, WA, US
Job ID: 790332-77906
Division: Interactive Entertainment Business

Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox Live cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

Want to work on projects that are ultra-challenging and be a part of Microsoft’s IEB Division, the business area that is currently taking center stage at Microsoft? Interested in working on strategic initiatives that allow for creativity and room for growth? Do you possess the passion for data driven decision-making, data integrity, and efficient processes? If all of this sounds great and you have experience in distributed processing design as well as development, come join us!

At MSCIS (Manufacturing, Supply Chain, Information and Services) BI-Platform team, we are building systems that will be storing and managing TBs of information. While sustaining thousands of requests per second, with an uptime of 99.99%, our systems must access massive amounts of increasing data during the serving/decision process, support fast data updates and provide the flexibility to enable experimentation and optimization of the serving/decision process.

We are in the process of extending our data infrastructure and provide a highly scalable data service for thousands of clients across the world. This platform will be responsible for consolidating multiple geo-distributed data sources, replicating data updates within tight SLAs and delivering large data snapshots to any machine in any data center at any time.

We are an agile team with a great track record, shipping every two weeks. We are looking for a SDE with broad and strong technical skills, excellent communication and leadership skills, coupled with a passion for agility, quality and efficiency.

Roles/Responsibilities
You will be responsible for reducing the time and cost to on-board data and at the same time deliver customer projects on schedule with highest quality. You will be required to bring innovative approaches to the project functional areas that continuously improve our ability to deliver faster, better and cheaper solutions. You will also interface with extended team members (solution managers, program managers, testers and support team members) and leverage vendors to ensure the highest quality solutions are delivered to our customers.

To apply, you must have the following skills:

BASIC QUALIFICATIONS:
8+ years of enterprise software design and development experience
Knowledge and experience designing across client/server, services for the cloud and distributed computation
Great design and problem solving skills, with a strong bias for quality and engineering excellence
Professional, practical programming using .Net, C#, TSQL, SQL Server 2008
Ability to write quality optimized code
Solid technical aptitude and demonstrated ability for continuous learning
Result driven
Strong communication skills
Strong debugging skills

Preferred Qualifications:
Ability to work in a fast-paced, interactive, team environment
Excellent understanding of Engineering Excellence processes and requirements
Experience developing against large scale data platforms is a huge plus
Experience developing Large scale BI solutions will help
Familiarity with cloud computing a plus
Demonstrated knowledge of Microsoft development and application technologies
Experience in building WCF/Web Services

EDUCATIONAL QUALIFICATIONS:
BA/BS degree in Computer Science, MIS or related field is or equivalent experience is required

IEBCRjobs
SC:MN

J2WERPE1]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-IEB-MSCIS-Information-Solutions-%28790332%29-Job-WA-98004/1799700/179970017997002012-06-15MicrosoftITfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Program Management
Location: Bellevue, WA, US
Job ID: 790407-77949
Division: Online Services Division


The Bing Local Data team is looking for a Principal Lead PM to drive our metrics and measurement efforts.

In this role you will be leading a small program management team responsible for driving measurement and metrics for all of Bing’s local data from data quality to data relevance and to operational metrics.

The mission of the local team is to build a local data set that is better than any other source for local data on the web. We are the source behind all local data surfaced on Bing.com and in our mobile products. You will help us establish the right automated metrics and you will coordinate human judgment efforts for relevance and data quality. You will also drive the infrastructure for measurement and reporting as well as the development of score card tools and data reporting portals. You will coordinate our initiatives with the core Bing team as well as with internal and external partners.

In addition to measurement you will also be responsible for an effort we call “Fix the world”. We collect user feedback on data quality directly from our customers to correct data issues and to always be in sync with the real world. This is not only a high visibility project, but it is also reflects the spirit of our measurement team: we don’t want to just report on numbers, but have the team actively help us to drive our performance in the right direction by root cause analysis and even by owning the fix for some data problems.

We are looking for 7+ years’ experience in the software product cycle, either functioning as a program manager or program manager lead to drive features from initial planning, design, to implementation and release. A Bachelor or Master degree in Computer Science or a related discipline is recommended. A math degree or experience is statistics can be helpful, but a sound and practical intuition on how to use data to drive product improvement is more important. A good architectural sense for large scale data processing products will be very helpful. Experience with OLAP tools and SQL Server systems are desirable, and a good sense on how to make complex measurement understandable and accessible is a huge bonus.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


O:BING
BINGBC
XBNGXPM:BACH*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Program-Manager-Lead%2C-Principal-BING-%28790407%29-Job-WA-98004/1799893/179989317998932012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Munich, DE
Job ID: 777849-69202
Division: Services & Support

Standorte: München, Köln, Bad Homburg, Berlin, Hamburg, Böblingen

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um sich mit jeder Menge Microsoft-Know-how, Beratungserfahrung und grenzenloser Leidenschaft auf den Weg zu namhaften Kunden im gesamten Bundesgebiet zu machen: als Mitglied unserer Service Line „Infrastruktur“, in der sich alles um Betriebssysteme, Virtualisierung, Identity Management, Security und Deployment dreht. Hier begegnen Ihnen modernste Lösungen wie z. B. TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitale Arbeitsplätze. Hier tauchen Sie als Consultant tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing eines Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, den Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.

Ihr Profil:

- Hochschulausbildung
- 3-5 Jahre Berufserfahrung
- technische Expertise vor allem im Microsoft Produktumfeld
- Tiefe Kenntnisse des System Center Configuration Manager Produkt
- System Center Configuration Manager (SCCM) in den Bereichen Konzeption, Infrastrukturdesign und Deployment
- Scripting für SCCM (PowerShell, VB/J Script)
- Kenntnisse in weiteren Microsoft Produkten der System Center Suite (SCSM, SCVMM, SCDPM) sind von Vorteil.
- Verständnis der Partner, Kunden- und IT Umgebung
- Die Projektarbeit erfolgt sowohl in Teams (Teamfähigkeit) als auch sehr selbstständig und eigenverantwortlich.
- Hohe Reisebereitschaft ist für die Arbeit eines Beraters notwendig.

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

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EUR:MSDE:SMSG:DE




]]>http://www.microsoft-careers.com/job/Munich-Consultant-System-Center-%28mw%29-Job/1548152/154815215481522012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMunich, DEJob Category: Sales
Location: Cologne, DE
Job ID: 777556-69950
Division: Sales


Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen der verarbeitenden Industrie (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden in Ihrem Vertical, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Branchenkenntnisse im Bereich verarbeitende Industrie (insbesondere Pharma/Chemie)
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Cologne-Service-Executive-Process-Industry-%28mw%29-Microsoft-Services-Job/1560713/156071315607132012-06-15MicrosoftSalesfull-timeUSDstarting0BSCologne, DEJob Category: Operations
Location: Hyderabad, IN
Job ID: 778284-70049
Division: Online Services Division

Global Foundation Services is the team behind the cloud. GFS is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy individual to help build the network that powers the world’s largest online services.
Global Network Services (GNS) team within GFS is looking for a senior-level network engineer interested in working on a massive, diverse, and worldwide networking environment. This is an exciting opportunity with excellent growth potential and offers the candidate a wide exposure to a variety of mission-critical network environments.

This candidate for this position will be subject matter expert for all technical escalations and must provide group representation for related incidents and cross-group projects. Although depth in certain subjects is important, for this position it is perhaps equally important to have a broad understanding spanning several networking disciplines. Due to the dynamic network environment, the ability to quickly absorb and apply new concepts is critical.

There is a 24x7 rotating on-call requirement for this position as part of the Live Site Emergency Response (LSER) team. The individual will need to respond to high priority incidents, troubleshoot with engineers from various groups, gather and provide forensic data for security based incidents, and create post-mortem documentation when needed. Global coverage is provided via a follow-the-sun model where 12hrs are covered in the US and the rest in India.

The ideal candidate will have 4-8 years of experience supporting enterprise or carrier IP networks, a background emphasizing TCP/IP analysis and packet-forwarding and excellent communication skills. The candidate must be well organized and able to prioritize multiple tasks according to severity. They must have the ability to work well as part of a team and as an individual contributor without constant supervision. They must be dependable and able to handle multiple projects at the same time. Strong interpersonal, communication, and documentation skills are required.

Roles & Responsibilities
LSER engineers are GNS’ frontline of defense against network incidents and issues that are customer impacting. As such, they provide a critical service to uphold the uptime and site-up commitments made to all Microsoft’s Internet properties such as Hotmail and Bing.

They key responsibilites of this position is to engage with customers, Tier1 teams, and internal groups to troubleshoot, analyze, and resolve incidents as fast as possible. Follow up summaries, documentation, and engaging other teams for longer-term fixes are also part of the job.
Skills & Qualificactions
The biggest skills the successful candidate will possess are technical ability, communications, and the ability to quickly analyze data from multiple sources. The following highlight other skills required of this position;

- Ability to analyze and solve complex networking problems during an incident
- Prior experience in working within and incident management and operational environment at an enterprise or carrier. Minimum of 4yrs required
- Expert-level knowledge, experience, and ability troubleshooting designs that leverage protocols such as SNMP, MSTP, 802.1q, OSPF, ISIS, BGP, MPLS, LDP etc.
- In-depth experience with TCP/IP and packet sniffers
- Ability to debug protocol issues
- Experience administering and troubleshooting F5 and Citrix load-balancers
- Experience with Cisco and Juniper routers and a wide variety of switches
- Solid understanding of Layer2 and Layer3 traffic forwarding, protocols, and packet-level behavior
- Ability to work independently and as part of a team
- Excellent verbal and written communication skills
- Hands-on experience with MPLS, L3VPNs, IPSEC VPN, VRFs, BGP and OSPF. Experience with protocols such as STP, HSRP, CDP, UDLD
- Willingness to work an on-call shift but not at night
- Effective verbal and written communication and ability to convey complex problems to teams in North America, both internal and external to Microsoft
- Ability to re-engineer on-the-fly to resolve complex problems
- Demonstrated ability to take the lead role in a complex troubleshoot, partner with all participants, and bring it to a successful resolution
- Identify incident patterns and drive for problem resolution
- BS/MS or related equivalent experience
- Cisco and/or Juniper certifications strongly preferred
- Ability to use Microsoft Office products

The following skills are strongly desired but not required;

- IPv6 experience
- Experience using PowerShell, Perl or other scripting language
- Prior experience in a large scale operations role
- Experience with ETL, data analysis or statistical tools
- Wireshark experience
- SNMP experience
- IS-IS
Experience Required
Please see previous section
Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

]]>http://www.microsoft-careers.com/job/Hyderabad-Senior-Network-Engineer-Job/1565934/156593415659342012-06-15MicrosoftOperationsfull-timeUSDstarting0BSHyderabad, IN IT Project Manager Jobs in Denmark

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

If you love nothing more than pushing new technology into the market, you’ll find yourself in good company as you manage genuinely interesting projects with a market leader.

Client needs, delivery estimates, time constraints, internal resources and budgets – you’ll consider them all as you scope out complex IT projects, designed to help our customers make the most of their technology. As the authority on all things project management, you’ll have a huge say in the feasibility and direction of the project. And once underway, you’ll monitor the plan from start to finish – even recruiting the team you’ll need to do it justice.We take a huge amount of pride in our work. So risk assessment plays a big role here. You’ll spot any potential problem areas, make plans to avoid them and use your natural rapport with people to keep your client in the loop.

It's your chance to:

- Deliver leading-edge technical projects
- Benefit from the safety net of amazing organization-wide risk management
- Enjoy plenty of back up so you’re not out there on your own
- Develop your skills alongside experts in the fiel

Skills and qualifications:

- IT experience, either within project management or delivery
- Ideally 9,000+ hours of project management experience on projects with total billed hours of 2,500 Fixed Price or 7,500 Time and Material .
- Worked with teams of 100+ people (may include partner resources)
- Understand the needs and methodologies of IT delivery teams to estimate timescales

In Enterprise Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Hellerup-IT-Project-Manager-Job/1567942/156794215679422012-06-15Microsoftfull-timeUSDstarting0BSDenmarkJob Category: Research
Location: Bellevue, WA, US
Job ID: 776393-72322
Division: Online Services Division


Online Advertising is one of the fastest growing businesses on the Internet today, with $40 billion of a $600 billion advertising market already online. Microsoft is innovating rapidly to grow its share of this market by providing the advertising industry with a world-class online advertising platform and service. The Microsoft Ads Research & Development team is one of the most strategic and growing teams at Microsoft.

As part of a software company with powerful innovations and part media company with global properties, at Microsoft Ads we bring both our technical and creative side to the table. Through incisive analytics, we know who cares - both when and where. We understand how to get in front of the right people at the strongest point of influence. Above all, we love data and excel at interpreting it for our partners. Collecting valuable information from every campaign and mining it for insights

Doing business on the Internet is not for the faint of heart. In adCenter, we generate billions of dollars in revenue each year and process hundreds of millions of transactions per day, with stagering growth in both revenue and volumes. We provide great value to our clients, but there are others with malicious intent lurking in the dark recesses of the web who attempt to enrich themselves by cheating honest customers with sophisticated and clever schemes. Our job is to defeat them.

ROLES & RESPONSIBILITIES:
- Working with engineering teams and business stakeholders to develop the long term strategy for combatting fraud and improving traffic quality across adCenter;
- Establishing priorities and the tactical plan for implementing this strategy;
- Using data mining and machine learning to design predictive models for detecting various low-quality online traffic patterns;
- Representing Microsoft at industry conferences such as KDD;
- Working with standards bodies to influence standards and ensure compliance; and
- Helping to develop and drive our emergent data mining, modeling and machine learning team.

SKILLS & QUALIFICATIONS:
Are you ready to fight the good fight? We’re looking for a candidate with a strong data mining background focused on machine learning and statistics.

If that sounds like you, we want you to help us develop and manage the long-term strategy for fraud processing across adCenter. Use of stolen credit cards, exploiting our system to steal free advertising, pushing malware to unsuspecting users, sophisticated botnet attacks - we’re on the lookout for these and other bad behaviors.

EXPERIENCE REQUIRED:

PhD in field of Data Mining, Machine Learning, Mathematics or Operational Research; and 3+ years of software development and applied research experience; OR MS degree in Data Mining, Machine Learning, Mathematics or Operational Research with 8+ yrs of software development and applied research experience. Prior experience with online advertising is preferred.


Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

XADSX:TABA*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Applied-Researcher-Senior-Ads-776393-Job-WA-98004/1660966/166096616609662012-06-15MicrosoftResearchfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Senegal - Non Location Specific, SN
Job ID: 792543-79717
Division: Services & Support

Architect Middle East and Africa
Location: Morocco, Tunisia, Algeria, Lebanon, Senegal or Ivory Coast

Combining impressive knowledge and creativity with enterprise-class software and online services, our architects are driven by the chance to build bespoke, market-leading solutions that maximize our customers’ investment in our technology.

Ready for an adventure in Middle East & Africa ?

Microsoft Services Division for Middle East and Africa is looking for experienced technical talent who are interested in career opportunities in the following countries:

Tunisia (Tunis), Morocco (Rabat or Casablanca), Algeria (Algers), Lebanon (Beirut), Senegal (Dakar), Ivory Coast (Abidjan)

You should be fluent in French and English languages.

Solutions architecture at Microsoft

We wouldn’t be technological leaders if we didn’t invest in imagining new solutions. Yet our architects are far more than innovative thinkers. They also have their feet on the ground, developing end-to-end solutions that deliver tangible benefits for some of the largest global organizations. Working alongside clients during the pre-sales, discovery and design phases, you’ll combine broad technology and architectural process skills to envisage the infrastructure or software development solution they need.

Leading internal and external delivery teams, you’ll pitch, develop and realize uniquely relevant solutions and incredible business value for some of the world’s highest profile organizations.

It’s your chance to:
•Develop new solutions that impact on the future of Microsoft platforms
•Use your expertise and vision to improve a customer’s bottom line
•Enable new markets, different business models and rich user experiences
•Expand your integration skills across multiple technologies in complex environments
•Combine abstract thinking and architectural skills to shape the most innovative technology on the horizon

Skills and qualifications:
•Practical experience of delivering complex architecture projects
•Highly influential and able to set the direction of architecture projects
•Must have a combination of a degree (Computer Science, Social Science or Business), and equivalent work experience. At least 8 - 10 years related IT experience
•Depth of IT knowledge, including pre-sales support, technical consulting, solution design and project planning
•Experience in the following technologies: System center Management, HyperV-Windows Server, Lync
•Ability to apply industry-leading knowledge in creating architecture and deploying technology to solve business issues
•Must have a proven record of delivering business value from Information Technology at an executive level
•Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

]]>http://www.microsoft-careers.com/job/Architect-French-Speaker-Job/1853029/185302918530292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSenegal - Non Location Specific, SNJob Category: Services & Consulting
Location: Senegal - Non Location Specific, SN
Job ID: 792544-79712
Division: Services & Support

Consultant - Middle East and Africa
Location: Morocco, Tunisia, Algeria, Lebanon, Senegal or Ivory Coast

Ready for an adventure in Middle East & Africa ?

Already a talented Microsoft specialist, you’ll know exactly how our technology can make the maximum impact within a business. Join us as a consultant in Microsoft Services and you’ll enjoy the chance to unlock the potential of our very latest technology on some of our largest ever deployments.

Microsoft Services Division for Middle East and Africa is looking for experienced technical talent who are interested in career opportunities in the following countries:

Tunisia (Tunis), Morocco (Rabat or Casablanca), Algeria (Algers), Lebanon (Beirut), Senegal (Dakar), Ivory Coast (Abidjan)

You should be fluent in French and English languages.

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer-and-partner experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.

A career in Microsoft Services is your chance to:
•Creatively apply your talents to solve technical and business challenges
•Be trained on and work with the latest technologies - often using products that haven’t yet been released
•Join a growing business, where collaboration and a commitment to quality solutions is part of our culture and DNA
•Build connections with the people who develop our products
•Help our largest customers get the most value from their investment in Microsoft


We are currently looking for candidates specialized with one of the below specific technologies:

1. Consultant - Infrastructure :
•Experience of Windows Server 2008 R2, Windows 7 and Systems Center products
•Knowledge of client security and identity management (Forefront), Microsoft Exchange, Lync Server, Remote Desktop Services and VDI
•Design experience in Hyper-V and data center virtualization, storage and networking
2. Consultant - Messaging:
•IT skills in Microsoft Exchange Server, Lync Server, Office Communications Server and ideally BPOS or Office 365
3. Consultant - SharePoint:
•Background in application development including ASP.NET, IIS and SQL Server
•Knowledge of related infrastructure technologies including Active Directory
4.Consultant - Applications Development
•IT application development experience including ASP.NET, IIS and SQL Server
•Ability to write and debug C# code
•Ideally knowledge of Windows Azure and SQL Azure
5. Consultant - SQL
•IT experience including SQL Server 2008 R2 and earlier versions, and preferably within technical consulting across all phases of the project lifecycle
•Experience of connecting technology to business issues on large-scale solutions
•Experience of designing and tuning for high availability and scalability
•Data center design experience including clustering, failover, storage and networking
•Knowledge of infrastructure technologies including Active Directory

General Skills and qualifications:
•IT experience, preferably within technical consulting, development and deployment, across all phases of the project lifecycle
•Experience working on complex, large-scale solutions
•Degree in Computer Science or Engineering, or equivalent
•Whilst a Master’s degree is not essential, it will be highly regarded
•Certifications in Microsoft technologies and from other industry-recognised bodies
•Analytical problem solver, able to connect technology to business issues
•Fluency in French and English languages are a must. Non-French speakers will not be considered


Please do apply online to the role of interest to you and that is relevant to your technical skills.



]]>http://www.microsoft-careers.com/job/Consultant-French-Speaker-Job/1858245/185824518582452012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSenegal - Non Location Specific, SNJob Category: Sales
Location: Japan - Non Location Specific, JP
Job ID: 793317-80510
Division: Sales

＜Summary＞
公共（官公庁）での営業活動の技術的な支援を行う。

＜Responsibilities＞
公共業界の知識と最先端なIT知識を身に付け、顧客の期待を超える付加価値の高いIT提案を行う。
マイクロソフト製品/ソリューション全般に精通し、その価値を訴求する。

<応募資格＞
プリセールスSE経験及びシステム提案及び構築経験を有すること。
お客様の視点で問題解決型システム提案が出来ること。
Server製品（Windows、SQL、Exchangeなど）で最低でも一つのMCP資格保持もしくは同等のスキルがあること。
公共（官公庁）におけるシステム提案、構築の経験があればより望ましい。

勤務地：東京（品川）・関西営業所のいづれか

Microsoft is an equal opportunity employer and supports workforce diversity.


]]>http://www.microsoft-careers.com/job/Japan-Non-Location-Specific-Account-Technology-Strategist-Job/1866065/186606518660652012-06-15MicrosoftSalesfull-timeUSDstarting0BSJapan - Non Location Specific, JPJob Category: Services & Consulting
Location: , , US
Job ID: 788359-80532
Division: Services & Support


Do you possess both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Windows and Desktop deployments as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience. The role requires an individual who is resourceful, confident under pressure, and is able to effectively deal with ambiguous and challenging working environments while developing superior customer value and satisfaction.
This position requires the following specific technical and professional background:
- Current and deep desktop deployment experience with Windows7, XP and Vista, the Microsoft Deployment Toolkit, and the Microsoft Assessment and Planning tool.
- Knowledge of Sysprep, WinPE, and image deployment methods such as Lite-Touch
- A sound understanding of related technologies including System Center Configuration Manager, Active Directory, and the User State Migration Tool.
- SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience
- Experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the environment, and how to deploy images and applications using multiple methodologies, including SCCM, MDT, WAIK, WDS, etc. using Zero Touch or Lite Touch capabilities.
- Experience in desktop application deployment, including creating packages to install Office or other LOB corporate applications.
- Experience with Deploying and managing desktop virtualization technologies like App-V, MED-V, and the Microsoft VDI suite is a plus.
- Scripting experience
The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum 8 years technical consulting delivery experience in Windows related technologies. The ideal candidate will have expertise in enterprise architecture, infrastructure deployment and/or distributed system implementation.
This position will require travel throughout the Continental US.
SS:ES
788359

]]>http://www.microsoft-careers.com/job/Consultant-Deployment-Job/1866099/186609918660992012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 778590-70102
Division: Server & Tools Business

Are you passionate about creating software that is essential to the adoption of Microsoft’s “Big bet” products and services such as Windows Azure, the next version of Windows, Office 365, Windows Intune, Hyper-V Cloud, and System Center 2012? Are you seeking an opportunity to join a small startup-oriented, fast-paced, agile team where you will fully leverage your exceptional technical skills towards the task of shaping the vision, planning, engineering and shipping of production-ready software?

The Solution Accelerators Team is seeking a technically sharp, results-driven, customer-focused Senior Software Development Engineer who is looking to make a huge impact on future versions of the Microsoft Deployment Toolkit (www.microsoft.com/mdt) and new client and datacenter related solutions.

If you possess the following skills and are looking to join a team that measures its success by frequently shipping innovative and impactful software that is a critical driver of the customer adoption of Microsoft’s flagship products then we look forward to hearing from you about this opportunity!

Required skills:
- BS ( MS or PhD preferred ) in Computer Science, Mathematics or related Science/Engineering discipline or equivalent experience .
- 7+ years of professional experience in designing, developing and shipping large scale software services or software products using relational modeling, object-oriented analysis, and design patterns with C++/C#.
- 5+ years of design and development experience using the Microsoft .NET Framework.
- 2+ years of design and development experience using SQL Server and related technologies.
- 2+ years of design and development experience developing with Windows Forms and/or WP/Silverlight development.

Desired Skills :
- 2+ years of experience using Windows PowerShell and Windows WorkFlow Foundation.
- 2+ years of design and development experience using XML related technologies.
- Up-to-date knowledge of UI design and UI design patterns.
- Strong analysis and problem solving, algorithm development, code implementation and debugging skills, as well as the ability to pragmatically and appropriately apply these skills to the task of developing and shipping software.
- Demonstrated track record of rapid ramp-up in new technical domains with a proven ability to independently research and develop innovative solutions to challenging technical problems.
- Demonstrated experience working through the full product cycle from initial design to final product delivery.
- Excellent interpersonal and written communication skills, and the ability to collaborate effectively in a small, multi-disciplined, fast-paced team environment.
- Passion for product quality and excellence in software engineering

J2W:DIC1


]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer%2C-Senior-Job-WA-98052/1565937/156593715659372012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 789802-79252
Division: Services & Support


The Microsoft State and Local Government and Education group has an immediate opening for a Senior Consultant specializing in OS and Identity Management who will be responsible for delivering operating system, security, and identity management deployment consulting and implementation strategy for our customers.
In order to better support our State, Local Government, and Education customers, we are actively hiring a Senior Consultant who has a powerful combination of advanced technology and strategic business acumen. The role requires broad and deep technology knowledge and the ability to architect and deploy a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility and business value is critical. Consultants must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The OS & Identity Management consultant must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the Windows operating system and the suite of Identity and Access Management products. This includes very deep Active Directory and Identity Management product skills and experience with Identity Lifecycle Manager (ILM) or preferably Forefront Identity Manager (FIM), and considerable experience with deployment in extremely complex environments including integration with messaging platforms like Exchange. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technologies enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.

Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- In depth knowledge of the Windows platform and its components, including Windows Server 2008/R2 and Windows XP/Vista/7, along with IIS, Certificate Services, Clustering, and File & Print services.
- Intimate knowledge of the Microsoft directory services technology stack, including Active Directory Domain Services and Active Directory Lightweight Directory Services, along with a working knowledge of competitive technologies.
- Deep knowledge in identity management technologies, such as ILM 2007 and FIM 2010.
- Good understanding of federation and authorization platforms such as Active Directory Federation Services, Windows Cardspace, Windows Identity Foundation, and Active Directory Rights Management Services.
- Good understanding of Exchange and other messaging platforms.
- Experience in other authentication technologies, such as UAG and ISA is desirable.
- An understanding of identity and directory trends in the industry, such as virtual directories and federation standards.

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in operating system, security, and identity management as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will also have experience with technical project management. In addition, domain knowledge of state and local government or the education business is preferred. Frequent travel (up to 75%) is an integral part of this job, as are high levels of recognition and visibility. Due to our government customer requirements, U.S. Citizenship is required.
SS:PSS

]]>http://www.microsoft-careers.com/job/Senior-Consultant-OS-and-Identity-Management-Non-Locaton-Specific-Job/1830259/183025918302592012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Marketing
Location: Sweden - Non Location Specific, SE
Job ID: 793139-80422
Division: Server & Tools Business


Platform Strategy Advisor - Windows Azure Platform (Sweden)

The Windows Azure Platform is one of Microsoft’s strategic focus areas in cloud computing. This core service offering is delivering Platform-As-A-Service to support our partners and customers looking to transform their businesses through cloud computing. Join the Developer and Platform Evangelism (DPE) organization where you will support Cloud Service Vendors develop commercially available applications on the Windows Azure Platform.

The DPE team is looking for a Platform Strategy Advisor (PSA) who demonstrates 50% business development backed with 50% technical expertise and experience. As a member of the Azure ISV team, you will be responsible for identifying, driving, and closing Azure ISV opportunities in your region. You will help these partners bring their cloud applications to market by providing business model and architectural guidance and supporting them through their development and go-to-market activities. This position entails evangelizing the Windows Azure Platform to ISV partners, removing roadblocks to their deployment, and driving partner satisfaction.


In this role, you would be responsible for:

Developing and deployment of high quality, commercially available applications in your region
Ongoing evangelism of the Windows Azure Platform
Effective opportunity pipeline development and management with accurate forecasting
Creating Azure opportunity development plans compatible with overall Microsoft account management strategies
Ensuring synchronization between the Microsoft field teams to drive Azure’s presence in top ISV opportunities
Deployments of Azure applications that reinforce Microsoft’s business value, including TCO and ROI evidence
Delivering on sales readiness activities and metrics
Understanding the Microsoft field model and how best to integrate with the broader sales organization
Delivering ongoing market and competitive insights to the business group


The ideal candidate will have:

Deep understanding of cloud computing technologies, business drivers, and emerging trends
Minimum of 7 years of experience in Enterprise business development, software consulting or development
Strong knowledge of Enterprise IT solutions and Internet services
Proven record of growing new businesses and building technical relationships with senior executives
Exceptional leadership skills and community building
Exceptional decision-making, conflict resolution, negotiation skills, and follow through
Results driven; strong analytical skills with exceptional verbal and written communication
BS/BA degree, MBA preferred
The preferred location for this position will be in Kista / Stockholm , or the surrounding area and will require significant travel.

This individual will need to demonstrate success in developing growth strategies and transforming them into execution. This position also involves a large amount of exposure to senior executives internally and externally to Microsoft and requires the ability to communicate concisely.


]]>http://www.microsoft-careers.com/job/Sweden-Non-Location-Specific-Platform-Strategy-Advisor-Job/1863869/186386918638692012-06-15MicrosoftMarketingfull-timeUSDstarting0BSSweden - Non Location Specific, SEJob Category: Human Resources
Location: , , US
Job ID: 793728-80670
Division: Human Resources


Do you possess the talent, skill, and tenacity to help shape and drive the people agenda for Microsoft’s largest and most mature business vertical? If so, then the Microsoft North America HR organization is seeking to hire a seasoned HR Business Partner to support the US Public Sector Sales organization.

Microsoft U.S. Public Sector provides technology and solutions to public sector organizations across the United States. Our customers, in Federal and State & Local Government, institutions of Higher Education, K-12 schools and students, and Health and Life Sciences are among the most diverse on the planet. “Enabling government organizations and educational institutions and the communities they serve to reach their potential.”

Key Accountabilities:
Business Partner - Understand the Public Sector sales business & their business and people priorities. Serve as a key member of the leadership team to assist in driving business results. Drive systemic organizational and people strategies that are aligned to the business strategy.

Change Agent - Partner with, and coach, the business leadership team to facilitate organizational and cultural change. Act as a catalyst for building Organizational Effectiveness within the business. Educate the business on HR trends that affect the business. Acquire business sponsorship for HR initiatives.

Process Manager - Lead implementation of core HR programs into the business ensuring an effective, sustainable people strategy over the long term.

Program Manager - Ability to design and implement HR strategies in alignment with both business and HR functional objectives. Examples may include leadership development programs, management capability programs, diversity programs and key talent retention programs.

Employee Advocate/Relations - Build management capability to facilitate an open, inclusive, Microsoft Values-based environment that enables effective employee relations. Ensure role is perceived as an objective employee resource and escalation path for unresolved employee relations issues.


Qualifications: Ideal candidates will have a minimum of 5+ years of directly applicable HR client facing experience working in a large corporate organization or similar environment Demonstrated knowledge of HR laws such as EEOC guidelines, FLSA and ADA are required. Excellent verbal and written communications, along with proven conflict resolution skills. Ability to multi-task, embrace ambiguity, recognize trends and identify systemic approaches. Strong oral and written communication skills, excellent project and time management, problem solving, interpersonal and analytical skills. Proven HR generalist experience with consulting, coaching and facilitating HR programs are essential. Ability to effectively work and communicate at all levels within the organization. A commitment to strategic business partnerships is a must. Bachelor’s degree is required; MBA or advanced degree in Human Resources preferred. Up to 20% national travel is required.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.




gh.com
cnw
CB:HR

J2WERPM]]>http://www.microsoft-careers.com/job/HR-Manager-Job/1868113/186811318681132012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BS, , USJob Category: Sales
Location: , , US
Job ID: 794023-80734
Division: Sales


Territory Account Manager - State and Local Government focus in the Colorado, Utah, and New Mexico areas.
The Account Manager is responsible for building trusted customer relationships at the elected official level and agency leadership level across CO/UT/NM area state and local agencies while helping customers realize Platform Value resulting in long-term sustainable growth.
Key drivers include building strong customer / partner relationships as measured through Customer Partner Experience Surveys (CPE), drive double digit net new revenue growth, and driving executive level strategies mapped to solving customers’ key business issues.
JOB RESPONSIBILITIES
Primary Duties:
-Revenue Growth: expanding footprint in accounts through double digit year over year net new growth and capture of competitive account share. Overall Account Strategy-engagement of the virtual teams in strategic planning and deal execution. Develop and execute on 3-5 year strategic plan for each customer.
-Customer Satisfaction--drive year over year increase as measured through Relationship Management Scores. Drive conditions of satisfaction with the customer base and Business Value delivery ensuring customer realizes the value of solution sets based on achieving deployment metrics. Foster and grow relationships with Elected Officials, Agency/Department leadership, C level relationships within IT.
Strategy and Development
- Develops objectives, business plan, and sales strategy for growing Microsoft revenue in assigned accounts.
-Develops, maintains, and disseminates information to virtual team
-Identifies and manages the opportunity pipeline, tracking information in CRM and orchestrating Microsoft resource.
-Develops exceptional knowledge of the customer's organization and business and how MS differentiates itself from competition - understands customer's problems, goals, needs, and issues including the biases and concerns of individual decision makers and key influencers
People Management
-Manages virtual team
-Leads and delegates account development activities to virtual teams to ensure a synergistic, company-wide approach
-Ensures the right people in the customer's organization have access to the right resources within Microsoft
Communication/Business Relationships
-Systematically builds relationships with members of the customer's power base. This will require extensive contact with elected officials and other senior government leaders.
-Positions Microsoft as a strategic partner by communicating Microsoft's vision, capabilities and solutions and gathers evidence to demonstrate superiority of Microsoft solutions over competitive offerings
-Listens to the customer, understands organization and business needs and designs solutions to address needs
-Monitors customer satisfaction
-Champions customer concerns within Microsoft
-Communicates Microsoft's commitment to the customer and industry community
-Seeks out and helps customers define new opportunities
Qualifications

Extensive experience engaging with senior executives within large, enterprise customers is a priority. The Account Manager must have an excellent understanding of the competitive landscape, excellent verbal and written communication, analytical and presentation skills are required. Candidate must possess demonstrated decision making, problem solving, and negotiating skills.
Additional Requirements Include:
A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred) and a minimum of 10+ years of enterprise selling experience in large enterprise or Government accounts. Other experiences to include: experience in large complex deal negotiations with a successful track record; ability to navigate across Microsoft and the customer in a trusted advisor/consultative approach; and, establishing credibility quickly with senior level executives across the organizations. A Professional Services Industry background and a strong understanding of Microsoft technologies would be preferred but not required. Candidates will ideally be based in one of the three covered states - NM, CO, UT.

SALES:PS
MSUSJOBS


]]>http://www.microsoft-careers.com/job/Account-Manager-Job/1870485/187048518704852012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 794924-81376
Division: Services & Support

Engagement Manager, Dynamics Center of Excellence EMEA, Microsoft Services

Standard Job Title: Engagement Manager Req#/Job Code: 794924
Job Category: Consulting Location: Major City in EMEA
Product: Microsoft Dynamics CRM Travel Required: 40%
Division: Enterprise Services , Consulting

External Web Site: Dynamics Services

Engagement Manager, Dynamics Center of Excellence - EMEA , Microsoft Services

Do you like coaching others to be successful? Do you want to help Microsoft land the largest, most complex deals for mission critical software? If so, this role will provide the opportunity for you to help us grow our CRM business in the enterprise. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Center of Excellence and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics CRM engagements across EMEA. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Engagement Manager, and Project Director.

The Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding projects across the region. The Pursuit Desk Team will be the field-facing representatives that will lead our pre-sales efforts in winning business applications business in CRM. This person will have the opportunity to work on pre-sales engagements that will result in millions of dollars in new services business for Microsoft in the region. He/she will be report to the Pursuit Desk Lead in EMEA.

Responsibilities:
Specific Responsibilities include:
Win strategy formulation for large, complex deals.
Orchestration of roles and responsibilities across the pursuit team for assigned deal pursuit.
Close collaboration with colleagues in the COE, Microsoft local Services teams and field account sales teams
Represent the CoE in large deal meetings and own the CoE involvement
Represent the COE to Microsoft EMEA Management on all critical opportunities and processes
Report to the Pursuit Desk Lead on a regular basis on opportunity and pipeline status
Communicate deal recommendations to senior company executives and win support when necessary
Model critical pre-sales skills for the virtual team by meeting directly with customers when required
Adapting processes and best practices for providing effective proposals and bids in EMEA

Although an individual contributor role, this person will be the go-to person for all pre-sales support issues for CRM.

Qualifications:
The CoE Engagement Manager will need to have the combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

An in-depth knowledge of the sales motions that lead to successful deal pursuits
Demonstrated track record of securing large consulting deals
Experience in consulting delivery management
Successful cross-teaming skills, including leadership of v-teams to achieve large impact results
The candidate should have real-world experience with enterprise resource planning [ERP] and/or customer relationship management [CRM] businesses. A bonus would be
direct experience with the Microsoft Dynamics product line.
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.

This position will require about 40% travel, depending upon the candidate’s location.


]]>http://www.microsoft-careers.com/job/CoE-CRM-Engagement-Manager-Job/1894535/189453518945352012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Denmark - Non Location Specific, DK
Job ID: 794924-81365
Division: Services & Support

Engagement Manager, Dynamics Center of Excellence EMEA, Microsoft Services

Standard Job Title: Engagement Manager Req#/Job Code: 794924
Job Category: Consulting Location: Major City in EMEA
Product: Microsoft Dynamics CRM Travel Required: 40%
Division: Enterprise Services , Consulting

External Web Site: Dynamics Services

Engagement Manager, Dynamics Center of Excellence - EMEA , Microsoft Services

Do you like coaching others to be successful? Do you want to help Microsoft land the largest, most complex deals for mission critical software? If so, this role will provide the opportunity for you to help us grow our CRM business in the enterprise. The EMEA Dynamics Center of Excellence is part of the Worldwide Dynamics Center of Excellence and is focused on providing both consulting delivery capacity and pre-sales support to large Dynamics CRM engagements across EMEA. The Center of Excellence consists of the best possible talent in the following roles: Technical Architect, Solution Architect, Senior Consultant, Engagement Manager, and Project Director.

The Dynamics Center of Excellence will compete for and deliver the most strategic, complex and rewarding projects across the region. The Pursuit Desk Team will be the field-facing representatives that will lead our pre-sales efforts in winning business applications business in CRM. This person will have the opportunity to work on pre-sales engagements that will result in millions of dollars in new services business for Microsoft in the region. He/she will be report to the Pursuit Desk Lead in EMEA.

Responsibilities:
Specific Responsibilities include:
Win strategy formulation for large, complex deals.
Orchestration of roles and responsibilities across the pursuit team for assigned deal pursuit.
Close collaboration with colleagues in the COE, Microsoft local Services teams and field account sales teams
Represent the CoE in large deal meetings and own the CoE involvement
Represent the COE to Microsoft EMEA Management on all critical opportunities and processes
Report to the Pursuit Desk Lead on a regular basis on opportunity and pipeline status
Communicate deal recommendations to senior company executives and win support when necessary
Model critical pre-sales skills for the virtual team by meeting directly with customers when required
Adapting processes and best practices for providing effective proposals and bids in EMEA

Although an individual contributor role, this person will be the go-to person for all pre-sales support issues for CRM.

Qualifications:
The CoE Engagement Manager will need to have the combination of strong business, people and enterprise business application experience. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital. The successful candidate will have excellent written & verbal communications, experience with persuading CxO level audiences, and a desire to work in fast paced environment are also required. The ideal candidate will be a successful team and solution builder with leadership qualities, an innovative self-starter who is motivated by results.

An in-depth knowledge of the sales motions that lead to successful deal pursuits
Demonstrated track record of securing large consulting deals
Experience in consulting delivery management
Successful cross-teaming skills, including leadership of v-teams to achieve large impact results
The candidate should have real-world experience with enterprise resource planning [ERP] and/or customer relationship management [CRM] businesses. A bonus would be
direct experience with the Microsoft Dynamics product line.
Bachelor’s degree required or equivalent work experience. MBA or other relevant graduate degree preferred.

This position will require about 40% travel, depending upon the candidate’s location.


]]>http://www.microsoft-careers.com/job/CoE-CRM-Engagement-Manager-Job/1894542/189454218945422012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSDenmark - Non Location Specific, DKJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 788276-76750
Division: Online Services Division



Senior Product Marketing Manager - Bing Apps

Bing is the engine for Microsoft’s consumer online business, and we’re making steady progress in a fulfilling market strategy to help users do more. Every search on Bing starts with a Bing entry point, whether our home page, browser UI, or through a Bing app. Bing apps extend the user value prop by integrating with other local experiences and by delivering search results with richness and utility.

The product marketing manager for Bing Apps is responsible for a portfolio of Bing Apps, ranging from a mature business that accounts for a significant share of Bing’s volume to innovative new approaches to provide user value and disrupt the market. This role requires an end-to-end business perspective to balance opportunities, risks, and business objectives optimally.

Responsibilities include:

* Generating fresh insights, via external research and internal analysis that clarify business opportunities and threats.

* Influencing the R&D team to increase adoption and engagement toward overall volume and revenue goals.

* Orchestrating the go-to-market plan for Bing Apps, working with business development, marketing, and PR teams.

* Managing business results on a regular cadence to identify issues and opportunities.

We are looking for candidates that share the values of Bing Product Marketing: Integrity, passion, leadership, teamwork, quality, and impact. High energy, strong communications skills, and versatility with quantitative analysis will be critical to drive execution and decision-making across teams. This is a great opportunity to join one of Microsoft’s most exciting businesses in a uniquely competitive landscape. You will experience the culture of a start-up blended with the maturity of planning, strategic thinking and resource investment you’d expect from a more established Microsoft business.

Experience and Qualifications:

* 5+ years of experience working in product marketing management, market research, product strategy and/or product planning.

* Ability to influence teams through collaboration and strong communication.

* Experience managing an end-to-end business, including taking accountability for business results.

* Strong analytical, critical thinking and communications skills.

* Demonstrated business judgment and strategy experience.

* Experience in an online consumer business is a plus.

* MBA strongly preferred.

AFOREQ ANMAREQ XOABX:ANMA*LI O:Bing O:MSN 788276

]]>http://www.microsoft-careers.com/job/Bellevue-Product-Marketing-Manager%2C-Senior-OABG-788276-Job-WA-98004/1776734/177673417767342012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 778610-70042
Division: Windows Division


Are you passionate about making sure we know the Quality of our Services? That we always know and can address issues before our customers? Windows Live has the broad mission to deliver the essential suite of software plus services for individuals around the world, designed to help them get to their information on any device (PC, Phone, or browser), communicate, and share with the people they care about. And, we want to make sure that there is never a question about if the Windows Live suite is available or not. Come join Windows Live and help us build on this momentum and accelerate through the next wave of breakthrough capabilities. We’re looking for an experienced Program Manager to join our Engineering and Business Platform team (EBP) working on our unified QoS solution for Windows Live. You will use your knowledge of services and telemetry to drive a solution for Windows Live that takes the user into consideration and ensures reliability. You will work with partners across all of Windows Live to drive consistency in data collection, QoS standards and user scenarios for our user based QoS initiative.
Candidates must have strong foundation in PM skills including customer empathy, attention to detail, proven track record of delivering and working with core PM/Dev/Test/Operations, excellent written and oral communication skills and working across teams and organizations.
The successful candidate should have experience with QoS, data warehousing, business intelligence an understanding of web technologies and the Internet, and building partner and cross organizational relationships. Analytical skills along with the ability to think creatively and strategically are essential.
The ideal candidate for this position should have a minimum of 3-5 years' software shipping experience with 2+ years in program management.
Required qualifications for this position include:
Proven ability to specify and deliver quality products.
Solid experience in writing functional specifications.
Project management, strong communication skills, effectively manage projects cross teams
Ability to lead and work collaboratively.
Self-starter with the ability to work through ambiguity.
BA/BS in Computer Science or equivalent
Understanding of web technologies and the Internet
Experience with feature design and leading a feature team
Proven ability to drive and design technical architecture

W:WL
EP:PM
WWL-JOBS

]]>http://www.microsoft-careers.com/job/Redmond-PROGRAM-MANAGER-II-Engineering-Platform-Job-WA-98052/1560504/156050415605042012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: Canada - Non Location Specific, CA
Job ID: 765024-63845
Division: Services & Support

PREMIER FIELD ENGINEER (PFE) - LYNC / OCS

ROLE DESCRIPTION

The Premier Field Engineer (PFE) provides advanced on-site and remote technical troubleshooting support and problem resolution for Microsoft Premier Customers. Candidate must be able to resolve complex issues escalated to the highest levels of management while ensuring satisfaction with Microsoft software by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.

Overnight travel is required. Travel potential up to 70%.

TECHNICAL QUALIFICATIONS

The Premier Field Engineer must possess sufficient technical depth to communicate with the product development teams and other internal organizations at a peer level. Candidate must possess a superior knowledge and demonstrated technical proficiency in their core technology as well as excellent troubleshooting skills across a broad spectrum of supporting technologies, with troubleshooting at the expert level within enterprise environments. Migration experience and design experience a plus.

REQUIRED SKILLS

Advanced or Expert level knowledge and experience with OCS/Lync and UC technical support and optimization required
Advanced level knowledge of Exchange Server platform including:
Experience with Exchange Server Design, Deployment and Migration in an enterprise environment.
Understanding of the complete feature set offered by each supported version of Microsoft Exchange.
Experience and good knowledge of high availability solutions including Failover Clustering and Load Balancing.
Evaluating and troubleshooting Exchange performance and understanding of Scalability and Capacity Planning (Performance thresholds and configuration best practices)
Experience with storage performance monitoring, troubleshooting and experience with testing tools and methodologies.
Solid understanding of Transport architecture, routing, connectors, agents and other features and capabilities.
Strong knowledge of Client Access Server features and functionality, including distributed multi-site and highly available deployments. Understanding or Autodiscover, Availability Service, OAB Distribution, OWA and Outlook Anywhere.
Data protection and disaster recovery options and strategies.
Superior administrative skills using GUI and Management Shell interfaces including managing and configuring recipient permissions and administration delegation
Understanding of supportability of Exchange Server virtualization and considerations for running Exchange in a virtualized environment.
Candidate will be expected to provide engineering expertise for specific site implementations on a broad range of IPT, Voice/Unified Messaging.
Deep understanding of UC and Exchange UM features such as instant messaging, presence, LiveMeeting remote access and federation configuration required
Candidate will also be familiar with a number of advanced features, including high availability, disaster recovery, Enterprise Voice, PBX integration, SIP trunking and/or third party audio, web, and video conferencing solutions and their interfaces to OCS.

PREFERRED SKILLS

Good knowledge of core Windows Server platform and Active Directory support, administration and management, including:
Strong knowledge of Active Directory in Windows Server 2003/2008/2008 R2
Understanding of Replication Framework and Active Directory Architecture
Knowledge of Support Utilities to Monitor and Troubleshoot Replication
Understanding of Active Directory’s supporting technologies such as AD Replication, DNS, FRS, DFSR, DFSN, GPO, Kerberos, and NTLM
Authentication, Delegation and Authorization troubleshooting
Minimum 1 years’ experience with UC and Exchange Platform

RESPONSIBILITIES

Candidate is required to work independently with minimal management supervision as part of nationwide team of engineers.
Candidate is required to act as a trusted advisor to customer while providing proactive services such as Training and Workshops, Heath Checks (RAPs), and other custom proactive deliveries.
Candidate is required to provide regular thorough and specialized documentation capturing engagement objectives and outcomes.
Candidate is accountable to provide timely labour and activity tracking.

PROFESSIONAL QUALIFICATIONS

Exceptional Time Management skills required
Exceptional Customer Service skills required, Customer-facing experience strongly preferred
Strong communication and technical writing skills
4 year technical degree or equivalent work experience, plus 3 years’ experience in technical support in an Enterprise environment.
Ability to speak French is considered an asset
Ability to secure or have existing ‘Reliability Status’ with the Canadian Industrial Security Directorate (CISD) of Public Works and Government Services Canada is strongly preferred.
Must be able to travel internationally. Must obtain a valid passport within 90 days of joining the team. The successful applicant must be able to start within 30 days of offer acceptance.

ADDITIONAL NOTES

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity

CA:SMSG



]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-PREMIER-FIELD-ENGINEER-%28PFE%29-LYNC-OCS-Job/1447639/144763914476392012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Services & Consulting
Location: , , US
Job ID: 749184-36908
Division: Services & Support

The successful candidate will be able to demonstrate proficiency with or quickly learn the Microsoft SharePoint Server architecture, design, and features or a willingness to learn. The role requires both broad and deep technology knowledge and the ability to work with to implement a Microsoft SharePoint solution that meets the customers’ business needs.


The role requires a good knowledge of Windows SharePoint Services and the ability to develop a solution by mapping customer business organizational processes to an Enterprise Sharepoint solution to include custom workflow development. Each consulting engagement is customized to serve the client’s unique needs.

SS:PSS
749184

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1167822/116782211678222012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Norway - Non Location Specific, NO
Job ID: 782606-72796
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/Norway-Non-Location-Specific-WE-PTA-AX-Job/1672456/167245616724562012-06-15MicrosoftSalesfull-timeUSDstarting0BSNorway - Non Location Specific, NOJob Category: Customer Service & Support
Location: Israel - Non Location Specific, IL
Job ID: 784193-73920
Division: Services & Support



Premier Field Engineer - Platform (Active Directory)

Role Purpose
To provide Onsite Support Services and Incident Prevention Services to Microsoft
Premier Customers. Build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. Delivery of an excellent service is essential to promoting the Onsite services as the most customer focused offering available. The engagements may be short-term demand-led or longer term engagements with a dedicated customer.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
•Use an adequate technical expertise in troubleshooting to support reactive cases
•Deliver proactive onsite support and knowledge transfer to the customer
•Drive on preventing incidents during your customer visits
•Deliver SKU services and customized workshops.
•Drive high customer satisfaction on GTSC support incidents.
•Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
•Achieve high levels of customer satisfaction.
•Deliver technical workshops, presentations and documents.
•Maintain your accreditations.
•Collaborate with Microsoft teams to deliver a high quality service.
•Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution.
•Manage customer expectations and deliver a service in line with contractual obligations.
•Develop and deliver new services to exceed customer expectations.
•Take responsibility for the Microsoft engagement and your own self development.
•Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
•Achievement of personal and team objectives.
•Customer and account team feedback.
•Ongoing feedback through appraisals
-Regular 1:1s with team manager
-Yearly formal review
-Alignment with Microsoft values.


•Knowledge, Skills and Experience
•Face-to-face customer engagement skills.
•At least 2 years experience supporting Enterprise customers with.
•Excellent written, oral and presentation skills.
•Strong English
•Awareness of corporate environments and their business requirements
•Experience with MS Windows 2000 and/or 2003 servers
•Understanding of the following technologies is desirable
•MS Cluster services; Terminal services, networking technologies

Platforms - Active Directory

Active Directory Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.

While our key relationships are typically with our customers’ 3rd / 4th line Windows infrastructure support teams, Active Directory Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Active Directory role requires depth knowledge in a number of the following technologies / areas:

•Active Directory Services
•Active Directory replication and performance Skills
•Strong Active Directory troubleshooting skills and experience
•Experience in Active Directory Disaster Recovery
•Group Policies implementation and design and troubleshooting
•Security and Administration of the Active Directory environment.
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.

•Personal Attributes
•Demonstrated aptitude for providing exceptional customer service
•Strong team participant and involvement in team workload and activities.
•Integrity and honesty
•Open and respectful with others
•Willing to take on big challenges
•Passion for customers, partners and technology
•Accountable for commitments, results and quality
•Self-critical, questioning and committed to personal excellence.

•Qualifications
•MCSE certification or job experience.
•Degree qualification or equivalent experience.
•ITIL/Service Management experience or 3rd level support experience.


Special Requirements/Additional Information e.g. Language skills
•The majority of time will be spent on customer sites.
•Therefore the following requirements are essential :
oFull driving license
oAbility to travel
oAt least 4 days per week at customer site.
oAvailability to work outside of business hours when required as agreed on before.

]]>http://www.microsoft-careers.com/job/Israel-Non-Location-Specific-PFE-Platforms-AD-Israel-Job/1715075/171507517150752012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSIsrael - Non Location Specific, ILJob Category: Software Engineering: Program Management
Location: Bellevue, WA, US
Job ID: 784069-73784
Division: Online Services Division


Do you want to be part of one of the fastest growing industries in software today (projected to reach $38 billion by 2013)? Interested cloud computing, developing massively scalable online services, and being part of an agile development team that ships every week? If so, then this opportunity is right for you!

We are the Display Advertising Delivery team (part of the OSD and Bing division). Our charter is to deliver the right ads to the right users on the right media in a highly scalable manner; providing end-users with the most relevant ads while maximizing revenues for publishers, ROI for advertisers, and serving over 10 billion ads/day from multiple data centers distributed across the globe. Coupled with our new focus on compelling and non-intrusive end-user experiences, Display Advertising’s goal is to change the industry so consumers enjoy the benefits of free ad-funded software without any downsides.

We are looking for a Senior Program Manager to work on delivery-related technologies and drive strategic direction for the next wave of capabilities across our display advertising lines of business. You’ll work in a fast-paced environment with an opportunity to make changes that affect our bottom line on a weekly basis, work with data at scales that blow the socks off anything SQL can handle, and help change the way end-users view ads. Plus you’ll be working with some of the nicest people on the planet.

Responsibilities:
- Work with Business and partners teams to understand new feature requirements, develop scenarios, make tradeoffs on features and prioritize them according to ROI
- Work on capacity planning based on new customers and partners on boarding and expected traffic growth
- Write quality functional & performance specs and lead your feature team in shipping features on time with high quality
- Work in a fast-paced environment and have a strong passion for quality, security and performance.

Skills and Requirements:
- Proven ability to drive technical designs with senior developers
- Knowledge of web technologies and protocols is a must
- Manage project schedules, milestones, dependencies across other teams, and maintain and prioritize a living backlog
- A background in advertising is desirable, but not required
- API design a plus
- Coding or developer experience is a plus
- 5+ years of experience as a program manager or equivalent, spanning full product lifecycles for large scale systems
- A Bachelors in Computer Science (or equivalent area) is required



XADSXPM:JABE*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Program-Manager%2C-Senior-Ads-Platform-784069-Job-WA-98004/1708711/170871117087112012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 778030-69496
Division: Server & Tools Business

Windows Intune is a cloud-based IT and security management service. Windows Intune is viewed as Cloud done right. This project is unique at Microsoft in many ways:

•We are making a big bet and entering somewhat uncharted territory, not some well-established and proven market.
•Our product will revolutionize the IT industry as it moves to the lower cost Software as a Service (SaaS) delivery model
•Windows Intune is designed to manage heterogeneous environments, and breathes life into the “consumerization of IT”
•We scale to hundreds of thousands of customers and millions of managed client systems
•Windows Intune is part of the strategy that will help Microsoft's management business continue its dramatic growth beyond the recently surpassed revenue milestone of $1 billion.

We’re looking for a self-motivated, growth-oriented person with solid testing and coding skills to join the Intune IW Portal Test team. The Intune IW Portal is the Web app that most Intune users use every day to manage software and devices, implemented as HTML 4/ HTML 5 with WCF, JSON, and JQuery. It is designed to deploy into Azure. It’s cool! You will be responsible for creating test plans specifications, testing various aspects of the the Portal, and ensuring that that we have the right automation for the long haul. Use your creative skills to make it usable yet secure for our customers, and prove its scale and supportability. All aspects of Web development coupled with a scalable backend are there.

Our team is agile and uses SCRUM. On this team the SDE/T tends to specialize but we need folks with a broad base and experience with Web testing. The strong Web testing experience you bring will help us ship a top quality, secure experience that millions of people will use daily. We have a lot of interesting challenges and we need you! And when you are ready to expand your horizons to include back end or even native client work, the Windows Intune team has it all!

Qualifications:
•Bachelor of Science or Higher
•4+ years of development in a high level programming language. Much of our automation is in C#.
•At least two product release/ship cycles
•3+ years of Software Test and/or Software Quality Assurance experience.
•Web technologies and experience testing Web applications

Preferred:
•JSON, .NET, Web Services, Octopus
•Large-scale services experience a plus!


]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test-II-Job-WA-98052/1551701/155170115517012012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Sales
Location: Tokyo, JP
Job ID: 774020-66401
Division: Sales


Are you excited about an opportunity to drive WW Sales and work with emerging technologies? Are you interested in the Data Warehousing space and the opportunity to be part of Microsoft’s growth engine? If so, then the Incubation Sales - Parallel Data Warehousing (PDW) TSP role is right for you!

Data Warehousing represents one of the key growth areas for SQL Server, and is a strategic priority for Microsoft.

Key responsibilities and activities in this role include:
Successfully driving win rates within assigned Data Warehouse opportunities through the delivery of technical sales engagements, POCs and technical presentations.
Assist in performing the technical qualification of assigned opportunities.
Developing technical elements of proposals and architectures that feed into DW solution documents.
Build relationships with relevant customer personnel such as infrastructure teams, enterprise architects and Data Warehouse managers.
Managing the technical interface between the customer and the MS POC team to ensure POC scope & success criteria are clearly defined and documented and ensuring DW artifacts are provided in a timely manner to the POC team. Assisting in the execution of the POC if necessary.
Supporting the development of partner relationships that feed the Data Warehouse opportunity pipeline.
Developing partner enablement and readiness materials to support GTM plans.
Migrating customers with competitive solutions onto a Microsoft Data Warehouse Solutions.

Key Requirement
Strong sales aptitude with the ability to lead in-depth technology discussions, articulating the business value of a product or technology.
Experience in an environment where customer contacts and knowledge are leveraged to listen proactively for up-sell/cross-sell opportunities.
Deep technical skills with the ability to translate the feature/function sets of our products into customer solutions and win against the competition.
Working proactively within assigned opportunities to uncover and qualify new opportunities.
Developing strong, strategic partners engaged in immediate and long-term strategic opportunities and committed to Microsoft.
Is a resourceful problem-solver, leveraging internal and partner resources in assigned opportunities where and when needed to do what’s right for the customer

Technical Requirements:
Subject Matter Expertise:
- Understanding of data warehousing and data management techniques such as data quality, data modeling, master data services, Kimball / Inmon / Data Vault approaches to data warehouse design
- Understanding of the corporate data environment, tools used, both Microsoft (i.e. SSIS, SQL Server, SQL Server Analysis Services) and non-Microsoft (IBM DB2 / DataStage, Informatica, Oracle)
- Experience with one or more large-scale data warehouse appliance solutions such as Oracle Exadata, DB2, Teradata, Greenplum and Netezza
- knowledge of server and storage architectures and associated concepts such as sequential I/O, HW SW balanced systems design, fiber channel, SAS storage etc.
- knowledge of operating system fundamentals
- knowledge in logical data modeling concepts
Microsoft Products:
- knowledge of SQL Server R2
- knowledge of Fast Track Data Warehouse Reference Architecture, PDW or similar competing products and services
- knowledge of the Microsoft Systems Reporting Services, Analysis Services, Integration Services
- knowledge in other Microsoft products, such as Exchange, Sharepoint, BizTalk, and EAI

Hardware & Infrastructure:
- understanding of server technologies such as PCI Express, Memory Architectures, NUMA
- understanding of networking and interconnect technologies such as Fiber Channel, Infiniband, Ethernet
- knowledge of storage and I/O monitoring and optimization
- knowledge of architectures for high-availability and fault tolerance (e.g. clustering)
- knowledge of data center operations
Competitor Products:
- knowledge of IBM (BD2, DataStage)
- knowledge of Oracle (10g / 11g, Exadata)
- knowledge of 2 or more of Teradata,Netezza, Greenplum, Aster Data, IBM DB2 EEE,
- knowledge, at least 1 of Informatica, Ab Initio, DataStage, SAP BODI

Location: Tokyo(Shinagawa)
Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-%E3%83%86%E3%82%AF%E3%83%8E%E3%83%AD%E3%82%B8%E3%83%BC%E3%82%B9%E3%83%9A%E3%82%B7%E3%83%A3%E3%83%AA%E3%82%B9%E3%83%88%28%E3%83%97%E3%83%AA%E3%82%BB%E3%83%BC%E3%83%AB%E3%82%B9%E3%83%BBParallel-Data-Warehousing%29-Job/1499055/149905514990552012-06-15MicrosoftSalesfull-timeUSDstarting0BSTokyo, JPJob Category: Operations
Location: Tokyo, JP
Job ID: 774554-66705
Division: Operations

Would you like to be a part of the Digital Business Operations team supporting the Interactive Entertainment Business? We manage the day-to-day digital content pipeline enjoyed by millions of people on Xbox LIVE among other things. The last 3 years has seen tremendous growth the pace in consumer entertainment is frenzied.

Channel managers need to be skilled at managing the external channel customer relationship. A Channel Manager mainly focuses on managing digital content and offers - this includes managing and configuring product releases, managing various offer types such as tokens, subscriptions, and bundles; and defining and enforcing business policies and rules. A channel manager also acts as a trusted liaison/subject matter expert for content providers and the business during content development and submission process.

For longer term innovation, A BizOps Channel Manager analyzes existing processes to define how to evolve the end-to-end digital supply chain for the Interactive Entertainment Business. It is a constant struggle to balance needs for expanding the business while enabling the right business efficiencies to enable growth and scale.


Top Challenges:
1. Ensuring a reliable digital supply chain.
The BizOps channel manager is deadline driven to ensure that product releases flow through the supply chain reliably and are delivered/merchandised on time.
2. Ensuring quality in the live production environment
The BizOps channel manager is extremely passionate about quality in production. If there are any problems, BizOps is on point to troubleshoot the issues until closure, or define how to avoid the issue from occurring again. The channel manager is creative in defining human, technology, or business policy workarounds when there are deficiencies in the marketplace systems.
3. Innovating to achieve growth and scale of business
Driving the right initiatives, from meeting strategic needs of customers or streamlining inefficiencies to eliminate hiccups in the digital supply chain.


Responsibilities:

- Manage releases of digital content; Roles Include configuring and gaining approval for offers and products, ensuring that testing is completed on products, and that offers are released on time
- Create bundle products and configure offers; Creation and configuration is done in conjunction with business team and content owners.
- Act as subject matter expert for content providers; A BizOps channel manager assists publishers and other customers during content development and submission process
- Troubleshoot any issues in production; Responsible for following up on any issue in production until closure.
- Define innovation and improvements to the supply chain; Defines new innovation to enable growth and sale to facilitate strategic goals, and measures success on an on-going basis.
- Produce and measure deliverables with each team: product requirements, workflows, work output, business policy suggestions, error management, and support documentation
- Manage projects within the team as well as with engineering and business
- Develop the customer relationship and educate and train customers
- Measure and deliver success metrics to partners and the business and analyze business intelligence
- Mentor peers on team in areas of own expertise


Qualifications:

- Four-year college degree in business, computer science or related experience.
- 3-5 years experience in supply chain, project management, business operations, or service operations in a digital distribution environment with proven process improvements.
- Process oriented and excellent communication is a must.
- Knowledge of, experience in, and passion for the entertainment industry is also desirable.
- Project management education/certification (such as PMI) is a plus.


Location: Shinagawa

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Channel-Manager-3-Job/1503969/150396915039692012-06-15MicrosoftOperationsfull-timeUSDstarting0BSTokyo, JPJob Category: Sales
Location: Boeblingen, DE
Job ID: 774859-67084
Division: Sales

Standorte: München, Bad Homburg, Köln, Berlin, Böblingen, Hamburg

Ihre Aufgaben:

Der Einsatz von Microsoft Dynamics CRM-Lösungen verschafft Großunternehmen messbare Vorteile und einen deutlichen Vorsprung gegenüber dem Wettbewerb. Reine Werbesprüche? Keineswegs! Und genau das werden Sie unseren Kunden eindrucksvoll beweisen: indem Sie individuelle Nutzenargumente und Demos erarbeiten und aufzeigen, dass sich die Verwendung von Dynamics-Lösungen unmittelbar auf die Umsatzentwicklung des Kunden auswirkt und warum sich eine Investition immer rechnet. Dabei agieren Sie als Mitglied eines Sales-Teams, das sich ausschließlich auf den Verkauf von Dynamics-Lösungen konzentriert und in dem Sie als zentraler technischer Ansprechpartner des Kunden den kompletten Vertriebsprozess begleiten: Ob in Briefinggesprächen und technischen Diskussionen oder im Rahmen von Produktpräsentationen - Sie zeigen, was mit Dynamics möglich ist, wie es möglich ist und vor allem, ob es möglich ist.

Auf diese Weise leisten Sie wertvolle Überzeugungsarbeit und stärken das Vertrauen in unsere Technologien und Geschäftslösungen - bis zum Proof of Concept und damit zur Definition möglicher Lösungen. Klar, dass Sie hierbei mit Ihren Teamkollegen Hand in Hand arbeiten, Wissen, Erfahrung und Kundeneindrücke beisteuern - und tief in die verschiedenen technischen Lösungsebenen und ins Kundenbusiness eintauchen: um punktgenaue Lösungen für geschäftliche Herausforderungen liefern zu können. Dass alles erfordert umfangreiche Kenntnisse der Microsoft- und Konkurrenz-Produkte und aktuellstes Wissen über Features und Funktionen? Ganz genau! Deshalb halten Sie sich über alle Entwicklungen „Ihrer“ Technologie stets auf dem neuesten Stand. Und wenn der Kunde unser Angebot am Ende dankend annimmt? Dann haben Sie ganz entscheidend zum Vertragsabschluss beigetragen.

Ihre Qualifikation:

•Ein abgeschlossenes Studium mit Schwerpunkt Informatik oder Wirtschaftsinformatik und langjährige Erfahrung im erfolgreichen Verkauf technischer Lösungen, bevorzugt in einem Software- oder IT-Beratungsunternehmen
•Idealerweise haben sie sehr gute Kenntnisse in Microsoft Dynamics CRM, gutes Know-how in Microsoft Produkten wie Windows Server, SQL Server, SharePoint Server, BizTalk Server, Lync, Office, sowie grundlegende Kenntnisse der Anwendungsentwicklung
•Gute Kenntnisse anderer CRM-Lösungen (z.B. Oracle, SAP oder Salesforce.com), einschließlich der Wertversprechen und Implementierungsmodelle
•Die Fähigkeit, Features und Funktionen in kundenindividuelle Lösungen zu übersetzen
•Erstklassige kommunikative Fähigkeiten, um die technischen Vorteile unserer Lösungen in den Blickpunkt zu rücken
•Ausgeprägte Lösungsorientierung und Umsetzungsstärke
•Proaktive Handlungsweise und Teamgeist


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


WWEPGJOBS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Boeblingen-Spezialist-im-Technischen-Vertrieb-%28mw%29-Dynamics-CRM-f%C3%BCr-Gro%C3%9Funternehmen-Job/1514350/151435015143502012-06-15MicrosoftSalesfull-timeUSDstarting0BSBoeblingen, DEJob Category: Services & Consulting
Location: Sao Paulo, BR
Job ID: 773868-68477
Division: Services & Support


Senior Consutltant- Lync Voice

Are you excited about an opportunity to drive adoption of Microsoft’s newest enterprise products? Are you a strong consultant with expertise in telephony platforms and with a passion for delighting customers and partners? If so, the Global Unified Communications Voice and Mobility Center of Excellence Team is the right place for you!

The Center of Excellence teams are part of Microsoft Enterprise Services HQ and have responsibility for developing highly skilled global teams that can assist the field, business groups and product groups in the early wins and adoption/implementation of Microsoft growth technologies in the enterprise space. The Unified Communications Voice and Mobility COE will play a critical role in helping to accelerate adoption of software powered VoIP products and services solutions based on Microsoft Lync products globally by leveraging a centrally managed, highly skilled and agile pool of resources with deep subject matter expertise.

Microsoft Services is looking for Consultant(s) who have a mix of advanced Microsoft technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, unified communications, messaging and telephony technologies is a must. The Unified Communications Voice and Mobility COE are key enablers for other consultants and partner staff. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers.

The ideal candidate must have experience in the following areas:

- Voice and Data Platforms (TDM PBX & IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP) , UC & C Applications (Voice Call Control, Audio/Video/ Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP networking, switches, routers and firewalls, network bandwidth management.
- VoIP/telephony experitise including knowledge of competitive solutions (ie. Cisco, Avaya/Nortel), working knowledge of PBX integration scenarios (ie. Communications Server deployed with the intent to handle voice communications; including the ability to make inbound and outbound PSTN voice calls via third party PBX, gateway or SIP Trunk)
- Strong consulting background and in depth, hands on customer delivery experience with Microsoft Office Communications Server R2 with emphasis on the Enterprise Voice specific workloads within OCS R2 and up to Microsoft Lync
- Large scale, multi-site design, rollout and operational experience around core Microsoft Infrastructure components and OCS R2 or Lync Voice workloads
- Field consulting experience (i.e with large global Customers / Partners) on infrastructure architecture design, developing solution guidance and leading complex consulting engagements
- Credibility with senior level customer architects representing the traditional voice, server infrastructure and network functional areas. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical stakeholders - advancing adoption as a result
- A Microsoft MCSE certification, or OCS R2 Masters certification is highly desirable

Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the voice technologies and other components that make up the core Unified Communications product family. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

This position will require up to approximately 30-50% travel.


Key deliverables and associated activities include:

Providing Customer guidance
- Work with customers to align technology to their business opportunities and needs in context of their communications platform strategy including Cloud based opportunities
- Develop strategies to guide customers through multi-year initiatives leveraging each Communications Server and/or Cloud S+S release to ultimately decommission the existing competitive VoIP solution/PBX
- Identify solution system interfaces, constraints, scope, cost, risks and value
- Document business, information, application and technology aspects of approach
Business strategy and solutions
- Provide technical guidance to internal practice management
- Develop business and market solutions and strategies
- Support sales organization in architect-driven pre-sales initiatives
- Align with and support Microsoft product and strategy teams
Successful solution deployments
- Ensure proper business value and customer/partner satisfaction
- Provide quality assurance over both sales opportunities and project delivery
- Make go/no-go decisions on technical approaches
- Engage and lead Microsoft and partner resources
Grow and mentor others
- Create and champion technical community
- Develop architect talent pipeline
- Recruit and mentor consultants and architects
Operational excellence and innovation
- Drive IP development and reuse initiatives
- Drive best practice, architectural awareness initiatives

Qualifications
- Must have a degree in Computer Science or Engineering or equivalent work experience.
- At least 10-12 years related technology experience.
- Work experience must involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
- Must have a proven record of delivering business value/consulting services for large enterprise customers
- Some business process and people management skills or related experience required.
- Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
- Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills (written and verbal) connecting technology and business problems.
- Candidates will have attended Voice Ignite (or equivalent)
Microsoft Certified Master for OCS, Cisco CCNA Voice or CCIE Voice and/or PBX vendor certifications are a BIG plus

SS:HQ

]]>http://www.microsoft-careers.com/job/Sao-Paulo-OC-Architect-Job/1540218/154021815402182012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSao Paulo, Sao Paulo, BRJob Category: Customer Service & Support
Location: Berlin, DE
Job ID: 777367-68831
Division: Services & Support

Standorte: Bad Homburg, Hamburg, München, Köln, Berlin, Böblingen

Ihre Aufgaben:

Fachliche Kompetenz, Einsatzfreude und eine einnehmende Persönlichkeit sind die Schlüssel zum Erfolg in dieser Position. Denn als Premier Field Engineer stellen Sie sich in den Dienst unserer wichtigsten und größten Kunden in Deutschland: indem Sie an deren Standorten vor Ort den bestmöglichen Support sicherstellen. Dabei nutzen Sie Ihre Arbeit rund um den Einsatz des MS SQL Servers und weiterer Microsoft Produkte, um Ihre Ansprechpartner durch hochqualitativen Service in Staunen zu versetzen und ein unzerstörbares Band des Vertrauens zwischen Kunde und unserem Team im Customer Service und Support (CSS) zu knüpfen. Erst wenn Ihr Kunde weiß, dass es auf dem Markt keinen vergleichbaren Vorort-Support gibt, ist Ihre Arbeit getan. Egal, ob Sie langfristig bei einem Kunden agieren, um die reibungslose und optimierte Nutzung dieses Microsoft Produkts zu sichern, oder einen Ad-hoc-Auftrag im Störungsfall erledigen. Als unser Support-Spezialist handeln Sie sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung neuer Services) als auch reaktiv (bei auftretenden Störungen). In jedem Fall sorgen Sie dafür, dass die Anzahl der Störungen während Ihres Aufenthalts vor Ort gegen Null geht. Kurzum: Sie garantieren volle Kundenzufriedenheit und setzen durch überdurchschnittliches Engagement und starke Serviceorientierung alles daran, die Erwartungen an unseren Onsite-Support noch zu übertreffen. Selbstverständlich halten Sie hierfür Ihr Wissen über die aktuellen Produkte und Konfigurationen der Kunden immer auf dem neuesten Stand und binden alle verfügbaren Microsoft Teams ein, um auftretende Probleme schneller und effektiver zu lösen. Last, but not least unterstützen Sie die Microsoft Account Teams bei Deployment-Projekten - bei Bedarf auch mal außerhalb der üblichen Arbeitszeiten.

Ihre Qualifikationen:

- Mindestens vier Jahre Erfahrung im Firmenkundensupport rund um den Microsoft SQL Server Version 2005/ 2008
- ITIL/Servicemanagementerfahrung
- Fundierte Kenntnisse mit SQL Administration und Hochverfügbarkeit
- Know-how im Bereich SQL Server Tools (Management Studio, Profiler, Configuration Manager, Surface area configuration)
- Erfahrungen in T-SQL Programmierung sowie MS Visual Studio Database Edition
- Fundierte Einblicke in die IT-Umgebungen von Unternehmen und deren Geschäftsanforderungen
- Routine im direkten Kundenkontakt
- Präsentationssicherheit
- Sehr gutes Englisch

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:DE
EUR:MSDE:SMSG:EN


]]>http://www.microsoft-careers.com/job/Berlin-Developer-_NET-%28mw%29-Job/1544111/154411115441112012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBerlin, DEJob Category: Sales
Location: Bangalore, IN
Job ID: 778937-70716
Division: Server & Tools Business


As part of the DPE family in the Developer Division, the newly created Developer Tools Marketing & Sales (DTMS) team is a unique organization in Microsoft. We have marketing, sales & field leadership all under one roof. Driving a business end to end goes beyond marketing & selling products, we deliver experiences to our audience of global developers. We have a clear charter and ambitious: grow the business, reach out to competitive channels, drive new sockets, build share and ensure our brand resonates across the broad developer spectrum.

We are looking for an area sales lead to grow and scale the DPE business for India and SEA. This role is part of a team of remotely located field Sales Leads to help develop and scale our DPE efforts. This role is responsible for partnering with, coaching and enabling local DPE teams to execute programs and activities working with Tools BG Leads and local Tools teams (30-40% of time). This role will also own geo-specific delivery and execution of Tools programs and/or directly manage, where appropriate, key relationships (60-70% of time). This role also provides input and feedback on corp sales strategy and programs and reports directly into the corp DTMS partner organization.

For the geos/subsidiaries covered under their remit, this role has ownership of revenue for tools business, including but not limited to, sold through the reseller channel including LAR, VAR, Retail and direct online (basically our business beyond the managed accounts our field Tools sellers currently target and manage). This role will also work closely with area and local CCG/WPG to understand existing channel engines and what to most effectively leverage to scale tools business through reseller channel. Key to this role will be not only rolling out core engines/programs and field engagement guide for driving growth but also tracking business performance and program effectiveness and ROI related to tools revenue.

A key aspect of this role will be to own geo-specific delivery and programs and/or directly manage some of the key relationships (60-70% of time). This includes actual execution of direct engagement programs including delivery of the program components and related activities such as: development of annual joint plans, structure and drive training, co-marketing, campaign execution, incentives, etc. related to formal programs.


Core Job Functions
Own end to end transactional partner strategy and execution core programs for geos covered in the multi-sub areas
Own all up revenue against target for geos covered and provide/coordinate reporting for area KPIs
Drive performance analysis, opportunity analysis, capacity planning and coverage model for MSA
Land fiscal year strategy and programs (resources, telesales, incentives, MDF, etc.)
Manage transactional scorecard and KPI targets for MSA
Deliver MSA field readiness on strategy, engines and core programs for investment and execution by field DPE teams
Land maturity model, engagement guide and reseller program BOM.
Deliver on behalf of corp DTMS team, FY12 marketing investment program at MSA level
Provide feedback/input, coach and enable local DPE teams within MSA on execution of programs and activities working with Tools BG Leads (30-40% of time)
As appropriate own geo-specific deliver and execution of programs and/or directly manage where appropriate key relationships (60-70% of time)
Structure and drive training, co-marketing, campaign execution, incentives, etc. related to formal program where appropriate
Provide input and feedback to the corp DTMS group on optimal sales motions and programs to take the Microsoft Tools business to the next level
Work across a number of internal Microsoft groups including local and area level DPE marketing teams, areas and local Segment organization where appropriate

General requirements include:
Successful candidates must be self-starters who possess appropriate skills and experience to work effectively in a dynamic environment focused on delivery of results, driving growth and excel at managing multiple, complex cross-organizations projects. Successful candidates must also have experience developing strategic plans and delivery of reseller channel engines and related programs as well as experience in product marketing. They must have field experience that includes influencing stakeholders across key business segments.

Qualifications
5+ years of sales, sales management and reseller partner program experience
Bachelor’s Degree is required in Business Management, Computer Science or some related discipline; MBA is preferred
Experience working with and thru partners to achieve revenue goals and growth
Track record of working effectively across and within teams and strong track record for execution
Ability to collect and analyze data and develop plan for implementation and impact as well as execute and deliver against plans
Profound sense of ownership and accountability is absolutely required.
Excellent strategic thinking and planning
Strong management and communication skills

]]>http://www.microsoft-careers.com/job/Bangalore-Developer-Channel-Sales-Lead-Job/1596957/159695715969572012-06-15MicrosoftSalesfull-timeUSDstarting0BSBangalore, INJob Category: Software Engineering: Program Management
Location: Bellevue, WA, US
Job ID: 779886-76547
Division: Online Services Division


The Whole Page Ranking & Intent team in Bing is responsible for providing relevant and rich experiences to our users through universal ranking. Online information is available from diverse sources and media types such as images, videos, news, social graphs, sports feeds, local businesses, online stores, ads as well as regular websites. Search engine users need to be provided with content that is most relevant to them, irrespective of its type.

Our team specializes in understanding user intent, creating and evaluating whole page experiences that have the optimal ranking and blend of this diverse and rich content.
Identifying rich relevant information across a variety of source types following by organizing and presenting it in a compelling fashion is pivotal to Bing’s differentiation strategy in search. It has resulted in a consistent year over year market share growth and the team intends to further expand this effort. We are looking for senior leaders to help drive the vision for the next version of integrated search which will not only impact Bing customers but help redefine the search experience for the market.

Not only is this a very hard technical problem, it also involves the ability to understand the average search user and innovate with creative but compelling experiences.
We are looking for smart, highly technical, creative and customer focused Program Managers to help us further the frontiers in this space.

The team owns a variety of features and technology. As a member of this team you will drive and have a direct impact on areas such as:

Developing and improving metrics that allow for apples to oranges comparisons i.e. across diverse content types
Infrastructure and algorithms for universal ranking/blended search in Bing
Optimizing the relevance of our whole page experience through combined ranking of all entities on a search results page (tools and information)
Improvements to our machine learning techniques and feature exploration
Improvements to our algorithms for understanding query intent

You will be a good fit for the team if:
You want to invent new technologies and solutions as part of your day-to-day job
Working in a fast paced and dynamic environment excites you
You are highly analytical and customer-focused
You love diving deep into metrics and taking data driven decisions
You enjoy leading from the front and prototyping your ideas
You crave working with smart and passionate people. More importantly, you are able to keep up with them!

Other core requirements for this role include
Technical competence (algorithms, data structures) strong analytical skills and solid academic record. Experience in information retrieval, data mining, and machine learning is a plus but not required.
BA/BS in Computer Science preferred; MS/PhD a plus.
5+ years of experience, including end to end software development lifecycle (from design/planning to execution, shipping and maintenance)
Excellent written and oral communication skills

]]>http://www.microsoft-careers.com/job/Bellevue-Program-Manager%2C-Principal-Bing-Job-WA-98004/1773045/177304517730452012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: , , US
Job ID: 784064-73687
Division: Sales


Goal: Enable our US mobile operator partners to effectively bring new Windows Phone products to market and to provide resources and support to maximize sales of Windows Phone via this channel.
The Verizon Partner Engagement Director will be dedicated to Verizon and be responsible for managing a team of dedicated sellers, developing/manage the Executive relationships at the account, and work with the team to drive success across all channels and all operator regions. This position is responsible for managing a team of sales executives who are chartered with increasing Windows Phone sales (sell through) with Verizon. This will be done primarily through the creation of regional sales programs. The key challenges in this role are gaining access to the mobile operator Executive and Sales teams and driving sales incentive programs that are within the bounds set by the partner. This position has the potential to have a significant impact on the Windows Phone business both within the US subsidiary and globally by sharing best practices.
This business and sales leader will need to make key decisions around determining which activities will best meet the goal of growing Windows Phone sales. The Partner Engagement Director is fully responsible for developing and executing the team’s strategy specifically with Verizon. This position is relatively new and the each mobile operator is different, so this role will be responsible for working with each member of the team to create an all up US sales strategy for Verizon, while having the ability to draw on the experience of others on the team and within Microsoft. The Partner Engagement Director will be responsible for working with the Mobility Solutions Manager (MSM) and individuals from many other areas including marketing and product management. They will be responsible for coordinating the efforts of these stake holders as it relates to their assigned mobile operator. The partner engagement manager will be responsible for developing relationships with the mobile operator Executive management and others in the partner community including device manufacturers and solution providers. The key stakeholders on whom this position relies will be the sales managers and marketing managers within the assigned mobile operator as well as the field sales teams.
The PEM Director role is unique in: 1. Leading a consistent and predictable sales business where team members are enabled to perform at their best. 2. Developing a high-performing US-Operator Channel team and team members who are considered to be the best sellers in the market. 3. Developing and growing strong customer executive relationships between Microsoft and customers. 4. Driving integration and orchestration within the Leadership team. 5. Ensuring execution of vertical and local/regional/Corporate strategies and alignment of these strategies in each account teams’ account planning efforts and execution against these plans. The key initiatives and challenges facing the PEM Manager role are: 1. Ensuring US-Operator Channel team members and opportunity resources sell broader and deeper into the customer business. 2. Working effectively with other team units and with Marketing and Services in coordinated operations to drive revenue and unit targets, optimized sales productivity, penetration goals, deployment objectives and customer satisfaction. 3. Driving accountability and ownership of processes and clarity around opportunity engagement (Regional Sales Programs, Regional unit growth). 4. Continuing to advocate/drive sales excellence with all team unit and group Leads. Candidates should have a strong wireless background with 5+ years industry experience as well as 5+ years of people management is preferred. The ideal candidate will have strong communication skills, presentation, and training skills with the ability to articulate the advantages of Microsoft technology to Operator sales teams. Wireless communications solutions depth in CDMA/1x/EVDO, GSM/GPRS, UMTS/HSDPA, and other wireless technologies such as browsing, media, messaging, device management, voice over IP, and IMS is preferred. A BA/BS or MS degree in Business Administration, Computer Science or related discipline with strong experience. The candidates' expertise should include broad and/or in-depth sales knowledge in the following Microsoft products: Windows 7, Windows Server, Exchange, Lync, SharePoint, and Office 365. Strong competitive experience is necessary. This position will be located in the United States. Estimate 50% travel is required.

WPD:Mktg
784064

]]>http://www.microsoft-careers.com/job/Verizon-National-Sales-Director-Operator-Channels-Job/1705573/170557317055732012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Malta - Non Location Specific, MT
Job ID: 784853-74177
Division: Sales


ACCOUNT MANAGER - Enterprise/Public

We are looking for an energetic and flexible individual to join us as the Account Manager in Enterprise Partner Group (EPG) business in Malta. The Account Manager is responsible for enabling Microsoft’s field sales and services organization to achieve its goal of winning technology deployments, driving customer satisfaction and growing revenue. AM builds and maintains key relationships, develops and manages opportunities, monitors deployment projects, and engages resources across a high-energy and talented virtual team. AM is defining a CXO relationship strategy within the accounts, including engaging with Microsoft’s senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction metrics. He/she sets and executes a multi-year strategy to expand the relationship, beats the competition and increases Microsoft technology usage within the customers.

Responsibilities:

- Develop and execute strategic sales plan for assigned Enterprise accounts
- Establish and develop executive level relationships across IT and major lines of business in assigned Enterprise accounts
- Lead a virtual team of Microsoft sales, services and technical professionals assigned to accounts.
- Communicate vision and strategy and orchestrate activities of the virtual team to fulfill goals and objectives of the account plans.
- Manage sales opportunities using Microsoft Selling Process and methodologies.
- Manage business to achieve short term revenue targets and long term strategic goals.
- Build and maintain high levels of customer satisfaction in all accounts.
- Focus on selling the Microsoft Enterprise Platform and solutions that address business requirements.
- Develop business relationships and go to market strategies with Microsoft ISV’s and SI’s selling vertical solutions into account base.
- Integrate the sales cycle into the decision cycle and ensure virtual team and partner follow-up and engagement.
- Ensure high leverage and usage of Microsoft and Partner services in ongoing account management and specific sales opportunities.

Qualifications:

- University Degree, preferably in Business or Computer Technology
- 5+ years relevant selling experience, with 7-10 years a distinct advantage
- Proven understanding and experience in market
- People management skills or virtual team management skills an added advantage
- Proven selling experience at executive level
- Ability to devise, manage and execute a strategic, long term enterprise account plan.
- Ability to successfully lead a virtual sales account team.
- Excellent interpersonal communication and presentation skills.
- Inherent sense of team, and strong leadership skills.
- Good analytical and strong planning skills.
- Tenacious, committed, and results-oriented.
- Passionate about Customer Service.
- Able to thrive in a matrix driven resource environment.
- Demonstrated ability to develop strong and ongoing business/advisory relationships with customers, business partners, and application/solutions vendors selling on Microsoft platform.
- Good knowledge of the Microsoft Enterprise Platform and Value Proposition.


Microsoft is an equal opportunity employer and supports workforce diversity. Join an international work environment that is characterized by flexibility, an informal atmosphere, and a fast pace, where you will have the best tools and technologies at your fingertips and a unique chance for personal development.
If you are interested, please apply latest by 24 February via the APPLICATION LINK.

Please note that only short listed candidates will be contacted. All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection.

]]>http://www.microsoft-careers.com/job/Malta-Non-Location-Specific-Account-Manager-Job/1722619/172261917226192012-06-15MicrosoftSalesfull-timeUSDstarting0BSMalta - Non Location Specific, MTJob Category: Sales
Location: , , US
Job ID: 785797-75021
Division: Sales


The Americas Enterprise Services is one of the fastest growing divisions at Microsoft and has an exciting leadership opportunity for a Services Solutions Sales Professional (SSSP) to lead sales pursuits of our key solution offerings in our Americas Enterprise Commercial organization. This position will be heavily focused on working with a team of Services Sales Executives to pursue, develop and close consulting services business, predominantly focused on our Tier 1 solutions. The position specifically requires the candidate to have experience pursuing large complex services projects within the commercial enterprise customer segment.

Given the focus of this position, the candidate must have experience having worked as an “overlay” seller in complex matrix-style selling environment where the Services Executive has the overall responsibility for the customer relationship and the responsibility of prospecting. Once prospected and/or qualified, the SSSP then leads the large pursuit as the primary seller, focusing on deal strategy and win theme, proposal structure, and assembling the winning team for the pursuit. The SSSP must work well with the Services Executive that coordinates with the end customer but still have the experience and ability to drive deals independently if required. The SSSP allows the Services Executive to scale to cover a broader set of opportunities and smaller pursuits.

The Tier 1 SSSP is responsible for positioning, crafting and selling specific Tier 1 Services solutions and/or offerings into targeted Microsoft customer accounts. These solutions can include large database, business intelligence, and application development. The Tier 1 SSSP adds value to Microsoft by concentrating on large and complex1 opportunities, with the emphasis on increasing Microsoft’s importance within these accounts.

Key responsibilities of the Tier 1 SSSP are:

- Responsible for landing large Tier 1 contracts to help accelerate services revenue.
- Advises customer decision makers on how to best realize the value of the Microsoft application platform investments through innovation, implementation, and productive use.
- Responsible for landing Solutions to the field sellers and selling these solutions.
- Own the sales and strategy of Tier 1 solutions for the East Region
- Establish a selling relationship and community for the East Region Principal Platform Specialists (PPS) from the STU

Day-to-Day:

- Work with existing SE’s and PPS’s to identify opportunities
- Meet with “C” level customers in the enterprise commercial segment.
- Influence relevant enterprise sales and marketing initiatives and lead Services-specific marketing initiatives;
- Deliver offering and sales/marketing feedback to US Services HQ.

Qualifications:

- University or bachelors’ degree or equivalent is preferred
- 15 years of experience (or higher) in sales or professional services
- A minimum of 5 years solution sales experience in the Tier 1 application, solution architecture or related areas
- Proven experience in Tier 1 and complex solution services sales.
- Knowledge of Microsoft’s Application Platform products and value proposition
- Strong, proven track record of consistently meeting or exceeding sales targets by using a consultative/solution selling approach and focused on solving Enterprise customer problems with Line of Business solution
- Proven experience in the following key areas will be beneficial:
o Tier 1/Complex solution sales and deployment
o System and application design
o Solutions Architecture
o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated project management skills
o Complex deal negotiation and contracting
o IT Architecture and Consultation
o IT Solution Development
o IT Solution Delivery

Sales:ESS
785797

]]>http://www.microsoft-careers.com/job/Solutions-Sales-Professional-Job/1742441/174244117424412012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 786378-74928
Division: Services & Support


Senior Consultant - (MOF/ITIL) focus - US Enterprise Services

This is an exciting opportunity to help deliver on a highly valued service delivery capability based on a combination of ITIL/MOF and deep technical and people/process consulting.

Microsoft Services is looking for an IT Operations subject matter expert who has a mix of IT operational experience, Microsoft Operations Framework and ITIL experience and knowledge.

The role requires deep MOF/ITIL knowledge, broad technical knowledge (including Microsoft and non-Microsoft products), and the ability to design solutions by mapping customer business problems to reusable end-to-end process, and process-combined-with-technology, solutions. Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, costs, security management, disaster recovery, and the value of process in an enterprise environment is required.

Responsibilities - Deliver MOF/ITIL services including Workshops, Assessments, Service Improvement Programs and other IT operations consulting services. Share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft Business Groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, MCS, Premier and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, MCS and Premier account contacts, and Customer Support staff. Helps account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations.

Technical Knowledge - Maintain and expand working knowledge of current and pre-released Microsoft systems and products, as well as their integration and methods of support delivery. Applies advanced operations analysis skills and experience in principals of ITIL, MOF, Project Management, Six Sigma, ISO20000, BS15000, and CMM to define appropriate customer solutions. To be credible he or she must have current and deep experience with the analysis, design and implementation of operations solutions with the current ITIL version, and the support ITIL disciplines found relating to ITIL v2, the Service Desk function, and the supporting ITIL disciplines of Application Management and Security Management.

Qualifications Recommended - The ideal candidate has a BS/BA or MS/MA/MBA in CS, EE, MIS, Business or related field, or equivalent work experience, combined with a minimum of 8 years relevant working experience including Enterprise environments. Candidates with experience running an IT operation combined with consulting and project management skills are preferred.

Candidates must have excellent organization, communication, project management, negotiation and problem solving skills. Candidates should have proven understanding of corporate account business needs and knowledge of the support industry.

The ideal candidate will hold ITIL Service Manager (ITIL Master) certification and have applied knowledge of real-world environments in both the Service Support and Service Delivery focus areas. Candidates without this level of certification are required to achieve it within 12 months. Additionally, the candidate will need to currently hold, or achieve within 6 months, certification as a MOF Trainer in the Essentials and Strategic Enterprise Operation classes, and candidates will need to achieve internal certification for each service offering related to the role (e.g. Service Management Assessment).

We are looking for an experienced consultant located anywhere in the U.S. to be a part of this exciting team.
SS:ES
786378

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1742541/174254117425412012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Sales
Location: Pakistan - Non Location Specific, PK
Job ID: 790099-78114
Division: Sales

TITLE: OEM and Retail Lead,
LOCATION: Any approved NEPA Location

Job Purpose
The OEM (Original Equipment Manufacturer) business is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM community including; Multi-National (MNA), Named (or Direct) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group collaboration.

The priorities of retail channel marketing programs, OEM assortment investment programs, and compete initiatives will be to transform the PC purchase process to be best in class; execute flawlessly in each of the three selling seasons; and know, romance, and sell hardware. The OEM & Retail Lead is accountable for the subsidiary cross-channel account plans and will co-ordinate with CMO (Central Marketing Organization) to drive synergies between OEM & Retail co-marketing investments.

Duties / Key Accountabilities:
The OEM and Retail Lead will be responsible for developing sales strategies and plans to drive Microsoft software adoption by OEMs. As defined above, the OEM community includes MNA, Named Accounts and the System Builder Channel.
There will be accountability for MNA, Named and System Builder customers. This person will also drive the execution of these plans by hiring, developing, directing and empowering sales and marketing professionals. He/she will be accountable for the business goals relating to these partners, including revenue, unit, gains against unlicensed PC, product attach and mix and other metrics. The person in this role will lead the effort with OEMs of all sizes to ensure that products shipped by these partners will support and take advantage of current and future Microsoft technologies.

The Lead will ensure; (1) that local headquarters of MNA accounts are included into the country planning; (2) that necessary recourses are available; (3) that the Business Groups within the appropriate country are informed about the strategy of these type of accounts, This position requires shared responsibility for supporting the MNA global initiatives, including revenue and attach rates.

In all scenarios, the OEM & Retail Lead will leverage One Microsoft to generate innovation and thought leadership and will be responsible for a thorough understanding of the business environment and competition.

Advocate and be the spiritual leader for consumer business across the subsidiary (internally and externally)

Role requires at least 50% travel in NEPA.

Candidate Profile:

Knowledge, skills and experience and Qualifications:

12 years + of relevant experience preferably in a similar role.
Bachelor degree is required for the role, MBA preferred
English fluency is a must, French and Arabic languages highly preferred.

Business management: Analyzing and reporting accurately on the business is necessary to keep executive management and peer groups up to speed. It is also important when gathering support for new programs to give proper consideration to our partners large and small. There is much cross group collaboration that is necessary which means explaining the business and our strategies is a must.

Strategic planning: Timely market intelligence gathering is essential in reporting trends and potential business influencers. This person will lead the effort in understanding the market situation well enough so that a solid strategy can be built to accomplish Microsoft’s goals in the market and retain observance of global governance for the OEM & Retail business. The person must be good at developing clear, unambiguous strategies to achieve key goals such that sales and marketing people know what they have to achieve in order for them to be successful and as a result for Microsoft to be successful.

Relationship management: This person must be able to develop high level relationships both internally and externally. Close collaboration with local and MEA/Redmond Microsoft leaders is crucial to the success of this job, as well as with the OEM and Retail customers. Must be credible in articulating a desire to have respectful, trusting relationships with the top decision makers within these OEM and Retail companies and demonstrate active listening to facilitate joint planning/investment. This requires that this person be experienced, have a mature presence and a well-rounded background.

AM & AMM Management & Development: Hiring, developing and managing sales, marketing, and distribution management professionals is a key part of this job. Developing these individuals and managers so they can think strategically, be independent and drive for results will be a critical function of this job.

Building teams with Consultative selling skills: This role needs to develop a team who play a consultative role to partners and in channel management. This leader’s team must have the ability to understand their customer’s business, help sales and marketing people gain that understanding and develop consultation that helps them succeed with our products/services.

Leading by Influence: internally, the ability to lead by influence and coordinate cross-group initiatives between product groups, sub/region BGs and HQ is very important in this role. Externally, the ability to provide strategic guidance and lead by influencing our partners will help them succeed with our products and growth their business.

Communications and Collaboration: This person has to know what is important to communicate and when. The quality of information relayed to various levels is critical in this role (e.g. local senior management, HQ, peer teams, subordinates, and customers). To be successful in this role, the OEM Lead must be capable of gathering and validating data, determining the appropriate parties to whom it should be dispersed and articulating it with clarity. As appropriate, situational analysis should be followed with recommendations for action. To the extent possible, there should be no surprises for anyone at any time and knowing when to reach out for assistance is key.

Results Oriented: Actions without results will not get by in this job. He/she should have the desire to be the point person for the metrics in the geographic space he/she is accountable for. It is expected that all tactics to drive results will support the strategic business plan set in place and will be done in full consideration of long term ramifications as well as short term metrics. At no time will action be taken without consideration of the entire OEM ecosystem.

Governance: Careful observance and adherence to WW Microsoft OEM & Retail Policies is mandatory to this position. This person must be able to track and enforce that WW Microsoft OEM & Retail Policies are fully followed by his/her team and able to identify potential liabilities.

]]>http://www.microsoft-careers.com/job/OEM-and-Retail-Lead-NEPA-Job/1804794/180479418047942012-06-15MicrosoftSalesfull-timeUSDstarting0BSPakistan - Non Location Specific, PKJob Category: Services & Consulting
Location: Canada - Non Location Specific, CA
Job ID: 790576-78442
Division: Services & Support

MACH (Microsoft Academy of Campus Hires) Consultant West - Vancouver / Calgary / Edmonton

What is MACH?

MACH stands for the ‘Microsoft Academy for College Hires’. The MACH program is an accelerated career development program that aims to provide worldwide undergraduate and graduate employees in Microsoft with a smooth transition from academic to professional life. At Microsoft, MACH employees in Sales, Marketing and Services roles get the opportunity to:
•Experience world class training
•Experience Real Leadership through face to face meetings with Microsoft Senior Leaders.
•Build an unrivalled network with the brightest graduate talent from all over the world.
•Gain support needed to fast track their career.
Who is eligible for the MACH program?
•Bachelor, Master or PHD degree holders, who are less than one year out of school and with less than 24 months’ work experience
•MBA graduates who are graduating this year, with 5-7 years combined corporate work experience

What can MACH hires expect?

The MACH program will provide hires with a set of skills to help bridge the gap from academic to professional life. Hires will receive quality training to develop the skills to be successful in the company. There will be a supportive environment to help hires transition into their professional roles and hires will also have an opportunity to learn more about the worldwide business with a global peer network.
Consulting at Microsoft

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

We undertake various projects that consolidate the end user experience across devices, enable customer to transform their business to cloud services, unlock business intelligence from “big data”, incorporate social computing into the business environment and beyond. Microsoft consulting enables companies and governments to transform.

This job will either accelerate your career into consulting with the Application Platform Optimization and Development platform or prepare you for a career as a Services Project Manager.

Application Platform Optimization and Development Consulting
The Consultant in Enterprise Services delivers technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners to assist customers in:
•The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments.
•Stabilizing developed solutions using Microsoft methodologies in complex customer environments.
•The design and development of integrated solutions using the latest Microsoft products and technologies.
•Understanding the relevant application development, infrastructure and operations implications of the developed solution.
•The communication plan by demonstrating great communication skills from influencing one on one meeting to presenting to large and often senior business audiences. The ability to coordinate and lead meetings is essential.

Services Project Management
The Services Project Manager (PjM) is responsible for engagement execution within a formal Statement of Work to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services PjM supports the Engagement Manager in the areas of delivery engagement quality and customer satisfaction. The MACH PjM will assist in:
•The delivery of engagements within the constraints of schedule, features/functionality, and budget.
•The communication plan by demonstrating great communication skills from influencing one on one meeting to presenting to large and often senior business audiences. The ability to coordinate and lead meetings is essential.
•The coordination of work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
•The support of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
•Maintenance of the Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
•Status reporting, staying current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol.
•Assuring the principles of the Microsoft Solutions Framework (MSF), the Microsoft Operations Framework (MOF) and the current Services methodology (MSDM) in project delivery.

A career in Microsoft Services is your chance to:
•Creatively apply your talents to solve technical and business challenges
•Be trained on and work with the latest technologies - often using products that haven’t yet been released
•Join a growing business, where collaboration and a commitment to quality solutions is part of our culture and DNA
•Build connections with the people who develop our products
•Help our largest customers get the most value from their investment in Microsoft

Knowledge, Skills and Abilities
•Communication Skills
•Analytical Problem Solving
•Building Customer/Partner Relationships
•Confidence
•Cross-Boundary Collaboration
•Impact and Influence
•Interpersonal Awareness
•Project Management
•Strategic Insight
•Product & Technology Expertise
•Value Selling
•Dealing with ambiguity

Qualifications & Experience:
•Graduated within a Technical related degree within the past 12 months
•2 years IT experience, preferably within technical consulting, development and deployment, across all phases of the project lifecycle working on Microsoft application projects - .NET and/or SharePoint
•Experience working on complex, large-scale solutions
•Analytical problem solver, able to connect technology to business issues

MACH Canada Website: http://www.microsoft.com/student/en/ca/career/life-after-university.aspx

Considering a Career with Microsoft Canada?
Microsoft was voted as number one in the World’s Best Multinational Workspaces (http://www.greatplacetowork.com/best-companies/worlds-best-multinationals/list-of-the-25-best-from-2011) making Microsoft a great place to start your career.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:
Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.

CA:SMSG


]]>http://www.microsoft-careers.com/job/Canada-Non-Location-Specific-MACH-Consultant-West-Vancouver-Calgary-Edmonton-Job/1812182/181218218121822012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCanada - Non Location Specific, CAJob Category: Software Engineering: Test
Location: Oslo, NO
Job ID: 778833-69985
Division: Microsoft Office Division

Software Development Engineer in Test

Job description
Do you want to contribute to a breakthrough in search technology? Microsoft Development Center Norway (formerly known as FAST) is looking for a highly motivated person to join our global team. You will be a part of one of the major players in software development and have an excellent opportunity to challenge yourself and to further your knowledge in a highly energized and innovative environment. As a Software Development Engineer in Test (SDET) you will be an active member of the team having responsibilities in all stages of the product cycle; from design, development and release of the product. There will be a strong emphasis on improving the automation framework, developing test cases and performing exploratory testing. We are searching for someone who is able to think creatively and critically while taking pride in shipping great quality products to customers around the world.

Responsibilities:
- Participate in driving the Quality of the product, all the way from requirement specification through release
- Improve and extend internal test frameworks and automated tests
- Perform exploratory product testing

Qualifications:
- B.Sc. (or higher degree) in Computer Science with good results
- 0-2 years of relevant experience
- Experience with programming in high-level languages like C#/C++ (.NET)
- Strong problem solving and debugging skills
- Ability to work and participate in a team setting with an open, collaborative communication style
- Passion for testing and advanced testing as an engineering discipline
- Strong oral and written English

Why Microsoft Development Center Norway?
- The world largest software company are heavily investing in competence on search and information experiences in the cloud - Now you can become a member of our team and help us bring our products and services to the next level!
- Enthusiastic and high paced work environment with flexible work hours
- Take part in developing the products that “everyone else” will use in the coming years
- Work with and learn from highly competent colleagues across the world. Cooperation with other parts of the organization will give you competence development in a broad range of areas
- Excellent career opportunities within Microsoft if you have the right ambitions and skills
- Learning and insight into how the world largest software company develops products
- Gaming groups and sport activities
EUR:MSNO:DEV:EN

]]>http://www.microsoft-careers.com/job/Oslo-Software-Development-Engineer-in-Test-Job-Oslo/1560533/156053315605332012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSOslo, NOJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 788379-77226
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! The domains area is a critical component of our end-to-end search story that provides the top-quality user experience in areas such as shopping, travel and entertainment. We’ve made enormous progress in the U.S. market and now it’s time to get serious with our international investments in this area.
The Bing Search team is looking for an experienced Principle Development Manager who is passionate about developing and delivering market-relevant, highly competitive and scalable Search domain solutions in Bing’s key global markets outside of the U.S. You will develop and lead a distributed Dev team that’s responsible for delivering on this ambitious and exciting vision while working closely with the US teams to extend platform technologies where appropriate. You must be comfortable taking initiative and operating in a fast-paced environment.
Qualifications include:
Passion for driving and building the solutions in the Search space;
Excellent strategic thinking and system design experience;
Proven track record at building, leading and growing high quality development teams, preferably across multiple geographic locations;
Proven track record in shipping quality software on time;
10+ years of experience in development with a minimum of 5+ years as a development manager (relevant experience in the Search space is a plus);
Ability to plan and manage concurrent projects and frequent releases;
Excellent communication and interpersonal skills, including cross-group and cross-geography settings;
Degree in Computer Science (or related field), advanced degree preferred.
If you meet the qualifications above and are passionate about this global, ground-floor opportunity in this new investment area, then this may be the position for you.

ADDUREQ XBNGX:ADDU*LI O:Bing 788379

]]>http://www.microsoft-careers.com/job/Bellevue-Principal-Development-Manager-Bing-Job-WA-98004/1784954/178495417849542012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: User Experience
Location: Bellevue, WA, US
Job ID: 789528-77462
Division: Online Services Division

The Information Platform & Experiences (IPE) team is focused on building a cloud platform and experiences to harness the world’s knowledge and enhance people’s lives. As part of Microsoft’s Online Services Division, IPE will deliver a cloud platform to enable programmatic access to the world’s knowledge, building on Bing’s deep understanding of the web and how users interact with it. IPE will also deliver highly compelling user experiences by combining natural language understanding, augmented reality and geo-spatial capabilities, advanced speech recognition, and other intelligence services with the IPE knowledge platform. IPE is currently partnering closely with other Microsoft divisions, including Office, Windows, Windows Phone, and Xbox, to power experiences with these products, while also partnering with external publishers of data and services to build a long term ecosystem and enable external developers to build smarter, more natural, more compelling mobile device and web applications on our platform.

We are seeking a highly motivated UX Senior Producer who is looking for a chance to help define and drive user experience design focused technology solutions that will deliver on Microsoft’s vision for the future of search.

This is a pivotal role in the IPE design team, where you will help guide a world class in-house creative team who are responsible for developing product solutions that spans Xbox, Mobile, PC and Office. You’ll work closely with key stakeholders, development and senior partners in the IPE organization to deliver innovative end to end solutions that are effortless, intuitive and delight our customers.

The Senior Producer should have deep knowledge and practical experience in software design, from design concept creation to development and release and possess excellent communication abilities.

Responsibilities:
•Working across IPE design to build credibility with stakeholders, management peers, direct reports, and senior leadership.
•Will need to know how to deal with ambiguity. Experience is required to deal with ambiguous situations and conditions, and an ongoing need to identify, assess, and solve problems quickly and frequently.
•Aid in the development of compelling user scenarios and help develop UX functional specifications where required.
•Helping the Senior Producer on executing and delivering on the vision for IPE design.
•Working closely with Design, Development, Research and Test leadership to create a successful work environment

Skills & Requirements:
•5+ year’s as a Producer and or proven industry experience in similar role driving both internal & external teams.
•BA/BS in design or related field with significant industry experience.
•Great interpersonal skills; strong partner /relationship management experience.
•Proven experience leading a team of producers through at least one full product development cycle.
•Successful experience as a Producer-Assistant Producer and or equivalent role.
•Strong understanding of technical writing concepts
•Strong requirements gathering and documenting abilities and deep uunderstanding of the (SDLC) software quality process.
•Passion for user experience, design and research.
•A sense of humor—and the ability to have fun!

We’re building the experiences and platform to harness the world’s knowledge and enhance people’s lives - come be a part of what’s next!



O:BING
BINGCV
XBNGXUX:CAVA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-UX-Producer%2C-Senior-BING-%28789528%29-Job-WA-98004/1790961/179096117909612012-06-15MicrosoftSoftware Engineering: User Experiencefull-timeUSDstarting0BSBellevue, WA, USJob Category: IT
Location: Redmond, WA, US
Job ID: 778060-69649
Division: IT

Microsoft IT is looking for a passionate, experienced, high energy Sr. Solution Manager to partner with Microsoft’s Legal and Corporate Affairs (LCA) Department to:

- Enable Legal Services on the Web
- Utilize SharePoint to deliver compliance-driven web, document, records, and contract management solutions

In this role you will be responsible for envisioning and delivering agile and innovative SharePoint solutions that support LCA’s business strategy and that serve as showcases for the legal industry.

This Sr. Solution Manager role is a key part of the LCA Solutions Delivery team within MSIT. We are a highly motivated team focused on helping Microsoft in general and LCA specifically achieve its full potential by enabling it to transform into a real-time enterprise and as a result: Connect the Company, Delight Customers, and Inspire the Industry. While doing so, we aim to provide an environment in which our Solution Delivery employees can realize their potential.



Responsibilities include:

Earning and maintaining a “trusted advisor” relationship with our partners across LCA.
Developing and managing effective relationships with SharePoint product development team and sales teams.
Developing a thorough understanding of LCA’s business strategy and objectives.
Identifying opportunities to leverage SharePoint for LCA solutions and evolving our SharePoint solutions roadmap that supports LCA’s business strategy.
Delivering creative, agile SharePoint solutions per the roadmap, making adjustments as needed to ensure all solutions deliver the intended business value. Leading project work across various MSIT teams and/or vendor providers to envision, deliver and evolve SharePoint solutions for LCA.
Leverage appropriate project delivery methodologies to ensure the right balance between agility and rigor on a project by project basis.
Creating and managing appropriate project documentation which may include business cases, scope and requirements documents, user scenarios, test plans, project status reports and readiness/implementation plans.
Gathering and acting on feedback about solutions and ensuring the voice of the end user is represented.
Partnering with LCA’s ISS team to evangelize SharePoint solutions to various internal constituents as well as external customers.


Basic Qualifications:
Minimum 5 years’ experience in delivering SharePoint solutions - both out of the box and custom
Minimum 5 years of Program/Project management

Preferred Qualifications:
Experience authoring or collaborating on Business Requirement Documents or Functional Specifications
Strong Client Relationship Managements Skills
Strong Communication Skills, both oral and written
Strong Negotiation and Consensus building skills

CFIT

]]>http://www.microsoft-careers.com/job/Redmond-Senior-Solution-Manager-Job-WA-98052/1556831/155683115568312012-06-15MicrosoftITfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 782922-74054
Division: Services & Support


Location: Western United States; Not location specific
Job Description: Senior Consultant OS and Identity Management

The Microsoft State and Local Government and Education group has an immediate opening for a Senior Consultant specializing in OS and Identity Management who will be responsible for delivering operating system, security, and identity management deployment consulting and implementation strategy for our customers. The position is located in the Western U.S. region.
In order to better support our State, Local Government, and Education customers, we are actively hiring a Senior Consultant who has a powerful combination of advanced technology and strategic business acumen. The role requires broad and deep technology knowledge and the ability to architect and deploy a solution by mapping a customer’s business problem to an end-to-end technology solution. Demonstrated ability to engage in senior level technology decision maker discussions related to agility and business value is critical. Consultants must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
The OS & Identity Management consultant must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience in the Windows operating system and the suite of Identity and Access Management products. This includes very deep Active Directory and Identity Management product skills and experience with Identity Lifecycle Manager (ILM) or preferably Forefront Identity Manager (FIM), and considerable experience with deployment in extremely complex environments including integration with messaging platforms like Exchange. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technologies enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms.

Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- In depth knowledge of the Windows platform and its components, including Windows Server 2008/R2 and Windows XP/Vista/7, along with IIS, Certificate Services, Clustering, and File & Print services.
- Intimate knowledge of the Microsoft directory services technology stack, including Active Directory Domain Services and Active Directory Lightweight Directory Services, along with a working knowledge of competitive technologies.
- Deep knowledge in identity management technologies, such as ILM 2007 and FIM 2010.
- Good understanding of federation and authorization platforms such as Active Directory Federation Services, Windows Cardspace, Windows Identity Foundation, and Active Directory Rights Management Services.
- Good understanding of Exchange and other messaging platforms.
- Experience in other authentication technologies, such as UAG and ISA is desirable.
- An understanding of identity and directory trends in the industry, such as virtual directories and federation standards.

The successful candidate must have excellent technical communication skills (oral and written). He or she must possess the ability to clearly communicate throughout the organization along with excellent problem solving skills, strong customer service orientation, and the ability to serve a leadership role as part of team.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 6 years relevant work experience including expertise in operating system, security, and identity management as well as infrastructure deployment and/or distributed system implementation. The ideal candidate will also have experience with technical project management. In addition, domain knowledge of state and local government or the education business is preferred. Frequent travel (up to 60%) is an integral part of this job, as are high levels of recognition and visibility. Due to our government customer requirements, U.S. Citizenship is required. The majority of the work for this position is envisioned to be in the Western U.S.
SS:PSS
782922

]]>http://www.microsoft-careers.com/job/Senior-Consultant-OS-and-Identity-Management-Not-Location-Specific-Job/1717338/171733817173382012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: , , US
Job ID: 788910-77099
Division: Services & Support


PREMIER FIELD ENGINEER - Systems Center Configuration Manager (SCCM)

Preferred Location: Minneapolis

In some cases, the position can also be located in another major city in the Central US including Chicago, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

Primary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the SCCM clients and Site System Servers. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.

The candidate will provide technical support including product technical training onsite, as well as via telephone, and electronic media. Candidate must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being highly available and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; Demonstrated aptitude for providing exceptional customer service in politically charged environments; Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; Ability to apply technology to improve existing products and systems at customers and for internal use; Ability to actively participate in team support by proposing and implementing solutions; Assist in developing strategies to gain additional Premier support accounts by contacting and establishing relationships with Premier Support Managers and Technical Account Managers.

Technical Requirements: Solid understanding of standard client/server, networking, and Internet fundamentals. A superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 with experience in managing medium to large environments. The candidate should be able to troubleshoot all aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail. Applicants should also have similar skills in SMS 2003. In addition, experience in other Microsoft Management technologies, including Active Directory services (AD), Microsoft Operations Manager (MOM) and/or System Center Operations Manager, System Center Essentials and WSUS is desired.

Secondary expertise in at least one of the following: Windows desktop Operating Systems, Windows server Operating Systems, SQL- both management and querying, IIS. Knowledge of the following would be advantageous: MDT (BDD), Powershell, repackaging applications and virtualization of OS and applications.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SCCM-Job/1782565/178256517825652012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Indonesia - Non Location Specific, ID
Job ID: 789142-79415
Division: Services & Support


JOB DESCRIPTION

Position Title: Infrastructure Premier Field Engineer - Manageability
Department: Premier Field Engineering, CSS, Southeast Asia Region (SEA)
Reports To: Premier Field Engineering Manager, SEA

Job Location: Brunei

Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)
*Responsible for providing high-availability assistance and/or on-site requiring travel. Scheduled travel is expected to be more than 50%. Overnight travel is expected for critical reactive onsite technical support.

Experience and Skills Requirement:
Candidates must have 3-6 years experience in technical support within large network environments; have strong customer service, problem solving, communication skills and technical writing skills, and the ability to work in a team environment.
Must have solid understanding of client/server, networking, and Internet technologies fundamentals and with sufficient technical depth to communicate with development and other internal organizations at a peer level
Must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers
Demonstrated aptitude for providing exceptional customer service in politically charged environments
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
Ability to apply technology to improve existing products and systems at customers and for internal use

Primary Technical Expertise Requirements:
Must possess superior knowledge and demonstrated technical proficiency in System Center Configuration Manager and System Center Operations Manager in design and deployment, implementing, supporting and troubleshooting
The successful candidate must possess excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools and packet sniffers and\or Netmon.

Secondary expertise in more than one of the following products:
Windows Server and Active Directory, Data Protection Manager

Education:
University degree, preferably in Computer Science, is required.
MCM, MCITP and MCSE strongly preferred. Will consider related field (or equivalent) experience.

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1835543/183554318355432012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIndonesia - Non Location Specific, IDJob Category: Customer Service & Support
Location: Fargo, ND, US
Job ID: 794858-81421
Division: Services & Support


Job’s Purpose:
The Americas Microsoft Dynamics GP Support Team provides mission-critical support to Microsoft customers and partners. In this Support Engineer role, you will focus on delivering outstanding Level 2 technical support to customers and partners for the Microsoft Dynamics GP product suite. Microsoft Dynamics GP is a business management solution that provides growing and midsize organizations with complete and scalable financial and operational functionality, such as advanced consolidation, robust business intelligence, rich reporting, forecasting, and budgeting.

Job’s Core Responsibilities:
Provide in-depth technical support for customer service delivery via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft Dynamics GP.
Use debugging tools and advanced troubleshooting to analyze problems and develop solutions to meet customer needs.
Determine the best approach for resolving complex technical issues that will yield the desired turn-around time and optimal customer solution while minimizing the impact to the customer.
Engage and collaborate with other Microsoft groups, including escalation teams and the R&D Team, in gaining resolution to critical, complex issues.
Provide exceptional customer service in politically charged environments.
Represent Microsoft professionally in customer and partner onsite visits, where travel may be required with little advance notice.
Create advanced online technical content including Knowledge Base articles, training documents, blogs, etc., as needed to help enhance our CSS Front of Funnel strategy and drive one-to-many customer and partner impact.
Maintain strong working knowledge of all related products, technologies and upcoming releases. Take proactive ownership in identifying and recommending product improvements in key product areas based on key data points.
Participate in planned team-wide shift rotations to cover business needs, including 24x7 “on-call” responsibilities.
Present technical content to various audiences including customers, partners, and internal stakeholders.
Provide consulting services to partners and customers to increase product market share.

Job Requirements:
Experience with Microsoft technologies, including IIS, SQL Server, and Office.
Ability to troubleshoot complex technical situations, and deliver messaging to all levels of customer and partner organizations.
Excellent written and verbal communication skills in current and past roles.
Has desire and ability to work in a fast-paced team environment.
Demonstrated ability to understand and deliver a high-quality customer and partner support experience.
5% potential domestic or international travel, depending on training and advisory work opportunities.
Preferred Skills:
Experience presenting technical content to both large and small audiences.
Quality customer service support experience.
Experience with Microsoft Windows SharePoint Server.
Experience with Microsoft Dynamics GP or other ERP applications.
Experience with programming including Microsoft Visual Studio, C#, and/or Dexterity.

Education:
Bachelor's degree in MIS, CIS, Accounting or relevant experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS
EDDjobs


]]>http://www.microsoft-careers.com/job/Fargo-SR-SUPPORT-ENGINEER-Job-ND-58102/1894551/189455118945512012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFargo, ND, USJob Category: IT
Location: Fargo, ND, US
Job ID: 793449-80466
Division: IT

Are you passionate about delivering business-ready, world-class IT services? This is an exciting opportunity to work on a global team within ECIT with a focus on the MBS platform. Partner with Engineering, Solutions Delivery, and the MBS Business to serve Microsoft Partners, customers, and Internal users by playing a key role in the implementation of new functionality and applications built on a diverse, highly-integrated platform that includes Dynamics AX, Dynamics CRM, .Net, and integrations to over 30 other systems, both internal and external to Microsoft.

As a part of ECIT, Service Engineering supports and manages internally-facing and externally-facing applications and the environments and services associated with those applications by providing service design, release management/deployment, problem management, and L3 support services. We are looking for a Service Engineer to join our Release Team. In this position you will be responsible for leading code deployment activities across multiple pre-production environments, triaging issues, and communicating progress. You will also have the opportunity to identify and drive improvements to existing processes and tools, deployment automation, and communication/reporting.

Responsibilities:
•Setup and support of pre-production environments to support development, performance, and E2E testing.
•Deploy builds across multiple pre-production environments all the way to production to support quarterly and monthly release schedules.
•Manage availability of applications, systems, and servers for the pre-production environments.
•Participate in the implementation of new technology and functionality across pre-production and production, including Windows 8, SQL 2012, SharePoint 15, Deployment Automation, and Disaster Recovery.
•Troubleshoot and resolve code deployment issues and provide feedback to the development teams.
•Actively participate in long-term planning, track execution against plan, and communicate progress.
•Drive process improvements within the team and across the broader ECIT organization.

Requirements/Qualifications:
•3+ years’ Solid working knowledge of (Windows Server/IIS and SQL Server), including administration, configuration, and day-to-day operations.
•BS/BA in Computer Science, MIS, IT or related field preferred or equivalent.

Successful Candidates Will Have:
•Proven track record of problem troubleshooting/resolution and sound decision-making skills.
•Experience with Virtualization/Virtual Machine (VM)s, Clustering, Load Balancing, and Security.
•Sound understanding of automation and scripting (C#, PowerShell, etc).
•Experience with Dynamics AX, Microsoft CRM, and SharePoint a plus.
•Excellent communication skills, both oral and written.

]]>http://www.microsoft-careers.com/job/Fargo-SR-SYSTEM-ENGINEER-Job-ND-58102/1863827/186382718638272012-06-15MicrosoftITfull-timeUSDstarting0BSFargo, ND, USJob Category: Finance
Location: Bellevue, WA, US
Job ID: 775780-68519
Division: Online Services Division


Strategy Manager
Microsoft's Online Services Division develops and markets information and communication services that help people find what they want online and that help advertisers connect with audiences. OSD offerings include Bing, MSN, and advertiser and publisher tools. Bing and MSN generate revenue through the sale of search and display advertising.

OSD Finance & Strategy is seeking a strategy manager to play a key role in shaping how senior leaders think about the evolution of the consumer internet and how that capability evolves as a key capability for other Microsoft products in future. Help manage the portfolio of businesses and business models within the online services division. Help find and evaluate online services white space opportunities. The strategy team, within the Finance organization, plays a key role in driving strategy development for OSD senior leadership team of the Online Services, addressing key strategic issues that affect the constituent businesses of the online services division - Bing, MSN, and the advertising platform, as well as cross-cutting issues that extend beyond the division. Facilitate decision making through extensive qualitative and quantitative analysis around industry evolution, M&A evaluations and new product opportunity sizing, macro & microeconomics, financial impact, and competitive dynamics.

The primary role of the Strategy Manager role, within our small central corporate strategy team, supports and drives research and analysis for a range of business analyses in the broader online services space, working across the OSD product groups and other Microsoft partner divisions. Main focus of the role is performing end-to-end market analysis, business modeling and strategy development for both existing products and new development areas. Tasks include creating detailed competitive analysis, industry research, market sizing, business case creation, financial analyses, and customer segmentation and needs-demand analysis. The Strategy Manager will be a key contributor on a small team, with regular access to key senior leaders in the organization.


Key Skills:
- Excellent proficiency in PowerPoint/Excel/Word
- Financial modeling
- Understanding of consumer and market research methodologies (knowledge of statistical and economic analyses a plus)
- Industry research tools and methodologies (consumer electronics, media services, online businesses, backend services etc.)
- Familiarity with strategy frameworks
- Industry experience in communication/high-tech
- Passion and interest in the broader internet/social space

Target Candidate Profile:
2+ years of experience in management consulting or corporate strategy role in communications/high-tech industries.
BA/BS degree. MBA optional
Possess sense of urgency and passion for identifying new value creation opportunities
Take the initiative and be willing to assume complete responsibility for understanding an area and related key issues
Strive for delivering zero defect analysis-with attention to detail, performs sanity checks and triangulation
Structure complex, ambiguous, and potentially charged business issues
Develop and execute on assigned work plan
Gather and analyze massive amounts of information expeditiously
Creativity and intellectual flexibility to look for creative solutions and alternatives
Develop compelling and insightful recommendations
Excellent communication skills
o Communicate up effectively
o Leverage manager by adding additional insight
o Identify problems and obstacles accompanied with suggested solutions.

AFOREQ MYMAREQ FINREQ XBNGXFN:MYMA*LI O:Bing 775780

]]>http://www.microsoft-careers.com/job/Bellevue-Strategy-Manager-OSD-Finance-775780-Job-WA-98004/1540166/154016615401662012-06-15MicrosoftFinancefull-timeUSDstarting0BSBellevue, WA, USJob Category: IT
Location: Bellevue, WA, US
Job ID: 778138-69579
Division: Interactive Entertainment Business


Microsoft’s Interactive Entertainment Business is revolutionizing entertainment. IEB has a rich set of entertainment products like Xbox 360, Xbox Live, Zune Marketplace, and more with a highly active and engaged customer base. Our newest innovation, Kinect, has sold over 10 million units since its launch in November of 2010. The set of services making up the Xbox Live cloud is optimized around social, casual and hardcore gaming, and modern entertainment experiences. We're fun. We're social. We're interactive. And, we’re growing!

Are you passionate about the Digital Supply Chain and connected entertainment? Do you want to work on building enterprise level services that supports product platforms such as Xbox Live, Kinect, and Office? Come join Interactive Entertainment Business (IEB)'s Manufacturing, Supply Chain Information & Services (MSCIS) Digital Supply Chain (DSC) engineering team as a Sr. SDE to lead development activities supporting the future of entertainment to millions of devices worldwide connected to the cloud and becoming a catalyst to drive solutions that matter. You will be an integral member of a growing team that is accountable for building the infrastructure required to secure Microsoft as the Global Leader in Connected Entertainment.

Roles/Responsibilities:
The primary job responsibilities of the Sr. SDE are to design and develop enterprise services to meet Future State Architecture. This will include immersion into the latest Microsoft products and cutting edge technologies (NoSQL/REST/Azure) and industry best practices. If you have a passion for technology and love to solve complex problems then you will thrive in our highly collaborative team that delivers world-class services empowering our business to succeed in a global marketplace. Our solutions span the Interactive entertainment business and digital supply chain processes. Our Development team delivers agility and scalability through Service Oriented Architecture and unified platforms, applications, services, and technology.

You will be required to bring innovative approaches to the project functional areas that continuously improve our ability to deliver faster, better, and cheaper solutions. You will also mentor junior team members in best patterns & practices for delivering high quality services that challenge and contribute to the growth of the overall development team. You will work with team members to ensure design, specifications, and code meet industry best practices and standards. You will also interface with partners and extended team members (solution managers, program managers, analysts, testers, and support team members) to ensure the highest quality is delivered to our customers.

BASIC QUALIFICATIONS:  
8-10 years experience in a lead role developing enterprise-level services/solutions.
6+ years experience in C#, .net Framework, STS, WPF, WF, WCF, and ASP.NET (Web forms/MVC), LINQ, and SharePoint.
Experience in developing Internet scale services
Experience securing application and services using ADFS v2 (STS)
Solid technical aptitude and problem solving skills, take initiative, and must be result driven strong debugging skills
Knowledge and experience in IT processes necessary for analyzing, designing, and developing highly complex enterprise services.
Passion to tackle challenging and unknown areas and an ability to work in a fast-paced environment
Excellent communication skills, including the ability to write concise and accurate technical documentation, to communicate technical ideas to non-technical audiences, and to lead development team.
Ability to mentor, accept mentoring and be able to conduct bi-directional knowledge transfer is essential

Preferred Qualifications:
On-line Services Engineering Experience
Excellent understanding of Engineering Excellence processes and requirements
Expertise and knowledge in Agile engineering practices (Continuous Integration, TDD)
Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Experience with an established modeling toolset or framework
Knowledge and experience with data and business process modeling
Proven ability to interpret and develop highly complex technical specifications, UML & flow diagrams
Demonstrated ability to design solution that are scalable, usable and have acceptable performance
Proven strengths in customer focused technical innovation, extensible design and architecture
Demonstrated knowledge of Microsoft development and application technologies
Knowledge with the Cloud Computing, Windows Azure and SQL Azure
eCommerce Experience


EDUCATION QUALIFICATIONS
BA/BS degree in Computer Science, MIS or related field is or equivalent experience is required

By applying to this position, you are being considered for multiple like positions.

SC:MN

J2WERPE1]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-IEB-MSCIS-Information-Solutions-%28778138%29-Job-WA-98004/1553193/155319315531932012-06-15MicrosoftITfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 788576-76726
Division: Online Services Division


The successful candidate will work with program management to create and evangelize applications and experiences for the General Compute Engines for the new Bing IPE (Information Platform and Experience) initiative. Engines will have the form of expression evaluators that accept a general AST (Abstract Syntax Tree) syntax and process trees with term-rewriting semantics.

Applications will include
§ Processing of Natural-Language queries
§ Recommendations, Personalization
§ Competitive Bidding
§ Geospatial Queries and Processing
§ Image Processing and Understanding
§ Gesture, speech, audio
§ Conflation, data fusion, mining
Experiences will focus on the developer:
§ language embeddings (C#, JavaScript, C++, etc.)
§ tools: perf, code coverage, unit-testing
§ package and namespace managers
§ IDEs
§ Githug, TFS integration
§ debuggers

Qualifications:
Masters or PhD in Computer Science, mathematics, or physics, with minimum five years experience with programming-language tools & environments required. Proficiency in JavaScript, C#, C++ plus unit-test frameworks required. Knowledge of Mathematica or Maple advantageous. Experience with continuous build & deployment, key-value stores (such as MongoDb), relational databases, Azure, Autopilot, Hadoop / Isotope advantageous.

The successful candidate will be comfortable working in a very fast-paced environment of evolving requirements, with short application lifecycles; lightweight, agile processes; and with getting things done despite uncertainty.

O:IPE
XIPEX:LOCA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-IPE-788576-Job-WA-98004/1776794/177679417767942012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 775279-67429
Division: Services & Support


The Appliance COE (as part of the WW Consulting Services Business) has responsibility for developing highly skilled global teams that can assist the field and product groups in the early wins and adoption/implementation of Microsoft growth technologies in the enterprise space. The COE will play a critical role in helping to accelerate early adoption of appliances and services solutions globally by leveraging a centrally managed, highly skilled and agile pool of global resources with deep subject matter expertise.
Microsoft Services is looking for Architect(s) who will collaborate with MCS, EPG in local practices and partners as well as the PG in order to deliver solutions to customers - allowing them to maximize their investment in Microsoft technology. The Architect(s) will use his/her broad and deep knowledge of technology and IT operations to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. The Architect(s) will deliver high quality engagements around Microsoft's solution areas, technologies and products into diverse client environments leveraging available IP and following defined delivery methodologies and service offerings.
The ideal candidate will have experience in the following areas:
- Strong consulting background and in depth, hands on experience with Microsoft SQL Server
Must have knowledge relating to the Microsoft appliance strategy and integration points with the rest of the software stack.
- A consulting approach to requirements gathering, design and development of an integrated solution using the latest Microsoft products and technologies.
- Understanding the relevant application development, infrastructure and operations implications of the designed/developed solution
- Delivery and operational support around core Microsoft Infrastructure components
- Credibility with senior level customer resources representing the traditional and emerging enterprise datacenter infrastructure trends. The ideal candidate will capably address the technology challenges and opportunities affecting each technical discipline allowing him/ her to bridge the knowledge and communication gap that often exists between these technical resources - advancing adoption as a result
- Provide recommendations to customers for best practice consolidation approaches, architecture, and methodologies
- Develop and execute strategy and project plan for migration of customer data to appliances via consolidation
- Lead technical discussions on Consolidation appliance technology (hardware, software, database, storage) in pre and post sales implementation discussions and meetings.
- Serve as a technical resource at industry conferences and other marketing events.
- Understand competitive products such as Oracle Exadata, and offerings from IBM and VMware, etc.
- Contribute to the development and enhancement of consolidation methods, techniques, processes and practices.
Successful candidates must have experience delivering consulting engagements, managing customer expectations, a command of the database consolidation technologies and other components that make up the core product family. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Key deliverables and associated activities include working with the field & partner resources as an overlay include but are not limited to:
Design, Vision and Scope, Strategy and Technical Documents
Define requirements with engagement and project managers
Understand customer environment and gather business requirements
Research product and technical aspects, and best practices
Map product solution and technical information to customer’s context
Conduct informal risk analysis
Develop architectural/functional design document based on existing examples or new requirements
On-Going Advice (Knowledge Transfer) to the Customer and Partners
Study books, magazines, internet content, internal and external sources to build knowledge base and gather best practices on technology, products, business processes, and the industry

Specific Technical Requirements. Must have experience with the following:
- Microsoft System Center
- Microsoft Operations Framework and ITIL processes.
- Microsoft System Center Virtual Machine Management.
- Hyper-V and Windows Server knowledge, Architectural and hands on technical.
- Deep technical knowledge of Microsoft SQL Server product line and Enterprise IT experience.
- Opalis, MAP toolkit, VMware knowledge considered a positive.
- Database Consolidation with SQL Server. Must have delivered projects in this technical domain.
o Aware of business benefits.
o Risks, Security, performance, infrastructure resource contention considerations

Specific Consulting Skills
- Excellent written skills and ability to construct formal documents for both internal and external consumption.
- Knowledge and use of MSF as a delivery methodology.
- Interpersonal skills to work in environments & countries with different cultures to ones own.
- Ability to work with customers, partners and other Microsoft teams to resolve issues.
- Customer quality focused, self motivated, and a can do attitude.

SS:HQ

]]>http://www.microsoft-careers.com/job/Architect-NON-UBI-Job/1517584/151758415175842012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: , , US
Job ID: 778089-69490
Division: Services & Support


Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution? Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Business Intelligence as described below? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large and complex projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.

The Consulting focused on Business Intelligence must apply advanced analysis skills and experience in principals of general Business Intelligence, Reporting, Analytics, Performance Management, Data Warehousing, and ETL to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large BI solutions. Understanding of competitive technology enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

Expert level knowledge required assisting customers in envisioning, designing, planning, building and deploying solutions including the following:

- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized BI tools and solution providers whether they be Microsoft partners or competitors
- Knowledge of full application life cycle design tools and methodologies, e.g., Rational (RUP), Extreme Programming, Agile, SCRUM, Test Driven Development.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in.NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.

The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.

Travel is an integral part of this position as are high levels of recognition and visibility.

SS:ES
778089

]]>http://www.microsoft-careers.com/job/Consultant-BI-Job/1551773/155177315517732012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: France - Non Location Specific, FR
Job ID: 757322-69957
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.
We are currently recruiting for the Platforms area - System Centre Technical Support Engineers. Junior and Senior Specialists, depending on the level of technical expertise and experience, are invited to apply.
Contract: Outsourced Employment Contract
Start date: ASAP
Location: Bucharest

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
Attend triage meetings with local or remote engineers to share knowledge and efficiently develop customer solutions;
Develop and deliver internal and customer or others (eg: students) technical trainings/workshops in specialty areas;
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event)
Work with local marketing people for product feedback, new product launches.

REQUIREMENTS:
Degree or adequate practical background (2-8 years)
Experience with computer server and system center (System Management Server - SMS/ System Center Configuration Manager - SCCM and/or Microsoft Operation Manager - MOM, System Center Operation Manager - SCOM) software and technologies;
Basic knowledge of SQL database administration and implementation
Knowledge of Microsoft Active Directory, WSUS, scripting, networking (traces), WMI
Strong working knowledge of English and French (verbal and written) it’s a must;
Excellent communication and customer oriented skills;
Must be able to demonstrate strong, methodical problem-solving skills;
Able to work with remote colleagues and customers in EMEA;
Willingness to improve technical skills and language skills .


JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Life insurance and medical program
Sport benefits
Lunch vouchers
Mobile phone and laptop
Competitive salary package


Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/France-Non-Location-Specific-System-Centre-Tech-Eng-French-Job/1560627/156062715606272012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFrance - Non Location Specific, FRJob Category: Services & Consulting
Location: , , US
Job ID: 778925-70682
Division: Services & Support


Position Location: Central Region

Microsoft Services is looking for a Consultant who has both broad and deep technology knowledge and the ability to architect a solution by mapping a customer’s business problem to an end-to-end technology solution. Does your background demonstrate the ability to engage in effective dialog with senior-level technology decision makers, a focus on the development of customer business agility and business value, and deep experience with technologies related to Database technologies in transactional and non-transactional uses (OLTP, OLAP, Big Data,)? If so, we have an exciting career opportunity for you within Microsoft Consulting Services! MCS Consultants manage the complete lifecycle of large, complex, and leading-edge projects, leveraging your passion for the customer that is demonstrated through a track record of professionalism and excellence in all aspects of the customer experience.
The Consultant focused on Core Database must apply advanced analysis skills and experience in principals of installation, configuration, availability, recoverability, scalability, performance tuning, etc. to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large database and tier-1 and tier-2 type solutions. Understanding of competitive technologies (Oracle, Hadoop, DB2, MySQL, etc.) enables the consultant to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on non-Microsoft platforms. Advanced domain knowledge in one or more vertical industries is also an asset.
Expert level knowledge is required in assisting customers in envisioning, designing, planning, building and deploying (release, maintenance, monitoring) solutions including the following:
- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Knowledge of the Data Warehouse Lifecycle (Kimball) and the Corporate Information Factory (Inmon)
- A deep understanding of, and ability to use and explain all aspects of, relational database design, multidimensional database design, OLTP, OLAP, KPIs, Scorecards, and Dashboards
- A deep understanding of, and ability to use and explain all aspects of application integration in .NET and data integration with SQL Server and associated technologies and standards
- Expert level knowledge in at least one and deep knowledge of the following Enterprise Server technology areas is also required: SQL Server Analysis Services, SQL Server Reporting Services, SQL Server Integration Services, Office SharePoint Server Enterprise features, and PerformancePoint Server.
- Exceptional demonstrated consulting skills
- Familiarity with Massively Parallel Databases
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of a solution delivery project

The Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Consultants must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, consultants help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). The Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction.
The successful candidate will have a BS/BA degree and/or 8 years of relevant work experience.
Travel is an integral part of this position as are high levels of recognition and visibility.
SS:ES
778925

]]>http://www.microsoft-careers.com/job/Consultant-SQL-Core-Job/1597029/159702915970292012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Oman - Non Location Specific, OM
Job ID: 780287-75708
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Oman-Non-Location-Specific-App-Development-Architect-Job/1757210/175721017572102012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSOman - Non Location Specific, OMJob Category: Sales
Location: Ottawa, CA
Job ID: 778908-70082
Division: Sales


Account Technology Strategist

Ottawa

Job Description

The Account Technology Strategist (ATS) is part of the Microsoft Technical Sales Profession, aimed to:
Enable Business Growth for our Customers, by delivering Business Value with the Microsoft Platform, thus securing long-term Sustainable Growth.

The ATS is a Customer aligned Relationship Resource with the following Core Responsibilities:

Gather a 360° Customer Insight profile, incl. IO, IT and Application Platform, and the Partner and Competitive landscape.
Build Trusted Technical Relationships with the Technical Decision Maker (TDM), in particular with the CIO, CSO, CTO and their direct reports.
Drive Realized Platform Value, by driving a Deployment and Adoption Strategy, and orchestrating Technical Resources from the Specialist Team Unit (STU) Solution Sales Professionals, Technology Solutions Professionals, Microsoft Services, and Partners for Execution.
Initiate Growth by Competitive Displacement, by building a qualified competitive pipeline, initiating Capability Led (IO)
Conversations, supporting APO (BGA/AGA) Engagements, and leveraging the Microsoft Account Planning process.

The ATS has 3 distinct sales motions:

Deployment: The ATS owns the Deployment Strategy, and drives a customer validated Deployment Plan, supported by STU, Microsoft Services and Partners.
Capability Led Selling (IO): The ATS initiates the IO Conversation (incl. IO Discovery) as a Trusted Technical Relation to the TDM (in particular the CIO, CSO and CTO), and supports STU resources (SSP/TSP) in driving competitive opportunities.
Application Platform Selling (APO): The ATS supports APO BGA and AGA engagements, owned and orchestrated by AM and SSP Platform.

The ATS role is unique in:

Its focus on long-term sustainable growth.
Its in-depth knowledge of Customers IT environments.
Its ability to build long-term Trusted Technical Relationships, and have solid and meaningful Technical conversations.
Its broad knowledge of the entire Microsoft Enterprise Platform, and the ability to map it to the Customer Business needs and priorities.
Its ability to qualify and initiate competitive opportunities and work with Microsoft and/or Partner resources to grow the Microsoft Infrastructure and Application Platform.

Qualifications:
Advanced technical degree, master’s level preferred.
7-10 years experience in similar or related technical sales roles.
Proven professional and interpersonal communication skills.
Ability to learn new technologies and concepts quickly to the degree required to keep up with the demands of this position.
Strong strategic selling skills.
Excellent presentation and demonstration skills.
Excellent time and project management skills.
Ability to research problems and document solutions.
Comprehensive knowledge in more than 3 of the following technologies;
Windows NT/Windows 2008 Infrastructure Design and Architecture.
3 tier architectures
SMS
Exchange and Messaging
Internet/Web Site Architecture
VPNs and General Networking
TCP/IP
DNS
WINS Architecture
SNA
SQL Server Architecture

Experience at an Architecture/Concepts level on complex projects.
Active in the acquisition of certification designations as part of the Microsoft Certified Professional Program.
The ideal candidate will have a BS/BA degree or equivalent work experience combined with a minimum of seven years relevant working experience in systems development, network operations, software support or consulting including enterprise architecture.
Current MCSE, MCSD, or MCDBA preferred.
Experience with or working with Tier 1 software, hardware and networking companies.
Experience working in Public Sector accounts in Ontario; Municipal experience a plus.
Travel is occasionally required to visit Federal customers outside of Ottawa. Rare international travel required (other than occasional training or Executive Briefing Sessions in Redmond).

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of
backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources
are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need
to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the
opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good
company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people
and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.

CA:SMSG


]]>http://www.microsoft-careers.com/job/Ottawa-ACCOUNT-TECHNOLOGY-STRATEGIST-Job-ON/1565949/156594915659492012-06-15MicrosoftSalesfull-timeUSDstarting0BSOttawa, CA Architect Jobs in Spain

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

Combining impressive knowledge and creativity with enterprise-class software and online services, our architects are driven by the chance to build bespoke, market-leading solutions that maximize our customers’ investment in our technology

Solutions architecture at Microsoft

We wouldn’t be technological leaders if we didn’t invest in imagining new solutions. Yet our architects are far more than innovative thinkers. They also have their feet on the ground, developing end-to-end solutions that deliver tangible benefits for some of the largest global organizations. Working alongside clients during the pre-sales, discovery and design phases, you’ll combine broad technology and architectural process skills to envisage the infrastructure or software development solution they need.Leading internal and external delivery teams, you’ll pitch, develop and realize uniquely relevant solutions and incredible business value for some of the world’s highest profile organizations.

It’s your chance to:

- Develop new solutions that impact on the future of Microsoft platforms
- Use your expertise and vision to improve a customer’s bottom line
- Enable new markets, different business models and rich user experiences
- Expand your integration skills across multiple technologies in complex environments
- Combine abstract thinking and architectural skills to shape the most innovative technology on the horizon

Skills and qualifications:

- Practical experience of delivering complex architecture projects
- Highly influential and able to set the direction of architecture projects
- Degree or equivalent in Computer Science, Engineering or similar
- Depth of IT knowledge, including pre-sales support, technical consulting, solution design and project planning
- Ability to apply industry-leading knowledge in creating architecture and deploying technology to solve business issues

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Madrid-Architect-Jobs/1566499/156649915664992012-06-15Microsoftfull-timeUSDstarting0BSSpainJob Category: Sales
Location: Doha, QA
Job ID: 779740-70730
Division: Sales


TITLE: Solution Sales Professional - Productivity
LOCATION: Qatar


As a Productivity Solution Sales Specialist, the successful candidate will be a leader within the Microsoft enterprise sales organization in qualifying, developing, value-justifying and managing to closure, sales opportunities related to Microsoft’s Business Productivity Solutions (Office, SharePoint, Fast, Exchange & OCS).

The Productivity Solution Specialist’s goals will be: Achieve assigned quota and revenue targets (including the Enterprise Client Access Licenses (ECAL) suite and Business Productivity Online Solutions (BPOS), build a foundation for long term Productivity revenue growth, ensure successful deployment of the Business Productivity platform (including Enterprise workloads), improve customer satisfaction, win key Search, Voice and Cloud workloads and develop and own key Customer Executive-level relationships in assigned territories. Additionally, the Productivity Solution Sales Specialist must be the expert source of information for the sales team in mapping customer business initiatives and strategies to requirements supported with solutions and able to develop strong business and financial justifications. They must be able to articulate the on-premise or on-line value proposition of developing and/or implementing applications on the Microsoft Platform and how these applications fit into the Microsoft stack. They also must have experience leveraging a core set of partners and their applications and/or implementation expertise into a business value solution for specific customers. A successful candidate must be able to deliver referenceable and satisfied accounts, including competitive wins, that can be leveraged in future sales engagements.

As a Productivity Solution Sales Specialist, the successful candidate will enjoy one of the most impactful positions within Microsoft’s sales organization. In addition to senior level interaction with our largest customers, the Productivity-SSP will be a sought after resource by Microsoft sales teams for their leadership in tough competitive situations while simultaneously working with Microsoft's product development teams to share competitive insights and recommendations.

Knowledge, Skills and Experience required:

As a basis for success, candidates for this role should have a minimum of 10 years of directly relevant enterprise sales experience.
A bachelor's degree is required.
Candidates with sales experience in the Microsoft Information Worker platform and/or other platform (Oracle, EMC/Documentum, Google, Cisco) are encouraged to apply.
The Productivity Solution Sales Specialist must possess world-class selling skills as well as solid business knowledge and knowledge of Microsoft and competitive collaboration, communication and business productivity technologies.
Successful candidates will have great communication and relationship-building skills, are sincerely customer focused, are action oriented, deal well with ambiguity, think strategically, and are self-starters.
Candidates should have, and be able to demonstrate, strong negotiation, organizational, creative, presentation, written, and verbal communication skills.
A successful candidate should also be able to deliver persuasive presentations to both technical and business decision makers, have strong demonstrated virtual teaming abilities both internally and with partners, have exceptional leadership skills, and a strong commitment to customer service and be knowledgeable in strategic planning, risk analysis and business justification.
Knowledge of competitor solutions (Google, BEA, Documentum, Cisco, etc) also preferred.



Microsoft is an equal opportunity employer and supports workforce diversity.



]]>http://www.microsoft-careers.com/job/Doha-Solution-Sales-Professional-Job-Doha/1597015/159701515970152012-06-15MicrosoftSalesfull-timeUSDstarting0BSDoha, QAJob Category: Sales
Location: Beijing, CN
Job ID: 780052-70991
Division: Sales


Summary of Job Profile:
Why does the SSM Platform role exist?
The Specialist Sales Manager (SSM) Platform adds value to Microsoft by directing and developing high-performing SSP, Principal Platform Specialists (PPS) and teams who meet or exceed quota across all Platform workloads/solution areas.

Provides sales leadership in the development and implementation of customer account plans and strategy development. Insures that the APO selling methodology and profiling is adhered to. Manages both short and long term opportunities successfully to drive consistent sales results.

Interacts with functional peer group managers and virtual team members to drive positive results for customers, partners, and Microsoft.

How does the SSM Platform role add value to Microsoft customers and employees?
The SSM role adds value by:
1. Hiring qualified individuals with high potential to succeed.
2. Growing individual employees into effective and knowledgeable SSPs and PPSs who are motivated and committed to their customers and internal teams.
3. Managing the overall team process to develop workload/solution area, competitive and strategic initiative opportunity and pipeline assessment.
4. Developing and maintaining a valid, healthy SSP/PPS team pipeline.
5. Growing and maintaining a healthy partner ecosystem.
6. Developing a resource allocation strategy that enables effective opportunity engagement.
7. Growing and maintaining healthy customer relationships.
8. Manages short and long term opportunities to maintain a healthy pipeline that allows for short term results and long term impact deals to mature.

How is the SSM role unique from other roles?
The SSM role is unique in:
a. Its management of individuals and teams who successfully drive quota across their assigned opportunities by ensuring customer-centric, solution-focused engagements.
b. Its coordination and management of Opportunity Generation plans that build opportunity pipelines.
c. Its development of the professional skills of SSPs and PPSs across a wide array of workloads/solution areas.
d. Its ability to successfully enable an optimal performance environment where teams and individuals are motivated to succeed.
Qualifications:
Leadership skills, particularly as they relate to managing strategic issues such as revenue growth, competitive challenges, technology trends and other issues impacting General Managers.
Executive level communication skills (both written and verbal), and the ability to mentor others.
Business skills, per the Executive Conversation training and other initiatives (or external equivalents).
Process orientation, using the Envisioning Framework, Siebel and other Microsoft methodologies (or external equivalents).
Sales skills, per MSSP and APO training and methodologies (or external equivalents).
Continued progress in cultural shift (humility, stewardship, customer satisfaction).
Combination of business acumen expertise and technology knowledge to understand how customer business issues impact their IT environments.
Coaching direct reports in pipeline management, opportunity management, and planning.
Facilitating/encouraging cross-team account and resource planning.
Hiring high potential employees who align with current requirements and can grow into future requirements and roles.

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:Sales:EN
Sales PPS leader

]]>http://www.microsoft-careers.com/job/Beijing-Sales-Director-SMSG-Beijing-Job/1602482/160248216024822012-06-15MicrosoftSalesfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: Hyderabad, IN
Job ID: 757052-43197
Division: IT

This Job is eligible for the following work arrangements :Flex Time
General:
1.Excellent Communication Skills & High Confidence
2.Self-Critical
3.Good customer facing skills
4.Clear on SDLC / Development Fundamentals
5.Good at Core OS Fundamentals
6.Proficient in at least one Programming / Scripting Language
7.Basic understanding of Project Management Principles

Testing Skills:
1.Good at Core Testing Concepts
2.Clear on Effort Estimation, Scheduling, Risk Management concepts
3.Good at Test Strategy Definition, Test Planning, Test Design Concepts
4.Good in at least on Automation Tool
5.Aware of Non-Functional Testing Concepts
6.API Testing / Web Service Testing / SDK Testing experience

Project Specific Needs:
1.C# , .Net
2.Partial Development Experience on MS Technologies preferable
3.Good to have - understanding of Build / Packaging, Virtualization kind of basic concepts
4.Application Compatibility Testing Experience
5.Toolkit / Framework testing
6.Test hardness / Drivers / Stubs development
7.Deployment / Configurations of Web / App / Integration Servers

Nice to have:
1.Project Management
2.Performance Testing
3.Datawarehousing / BI testing
4.People Management
5.Certifications on Testing, Test Tools

]]>http://www.microsoft-careers.com/job/Hyderabad-Associate-Test-Consultant-Job/1293033/129303312930332012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 792777-79793
Division: Online Services Division


The Bing Autopilot Team designs and builds the software infrastructure that powers more than 100,000 servers and provides core platform services for a variety of online applications in the Online Service Division. To provide sufficient server and networking capacity, the Autopilot Hardware team is involved in Data Center planning, new hardware experimentation including SSD and ARM, vendor relationships, delivery and installation, network management, and the development of software to automate provisioning and management of all hardware pieces in the dependency chain.

Here are some of the technical problems you would help to solve: Give feedback on the design of hardware to go into Edge Compute style nodes, take ownership and drive the imaging and provisioning solution to bring these nodes online, work with the performance team to make sure that the right services are being run on these nodes, and provide a failover solution that keeps our services running 24x7. In addition, you will take ownership for other bootstrap scenarios, OS image management, and our bridging strategies for moving teams with non-Autopilot managed hardware over to our service management methodologies.

Help us build Microsoft’s platform for data center computing and drive cost per compute unit below our key competitors for the same quality. We view this not just as a cost advantage, but as a feature -- so that we can provide services to our customers that others cannot even dream of providing.

Qualifications:
8+ years of experience developing software is required.
Demonstrated technical design and coding skill.
Proven technical leadership skills. Experience leading teams.
Excellent communication and collaboration skills
Demonstrated experience shipping products at Microsoft.
A Bachelor’s Degree in Computer Science or equivalent is strongly preferred.

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.

O:Bing
BingCB
XBNGXDV:COBU*LI


]]>http://www.microsoft-careers.com/job/Bellevue-Principal-Development-Lead-BING-Job-WA-98004/1847547/184754718475472012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Operations
Location: Redmond, WA, US
Job ID: 778636-70019
Division: Online Services Division


Global Foundation Services is the team behind the cloud. GFS is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy individual to help build the network that powers the world’s largest online services.

Strategic Sourcing Group (SSG) reports up through GFS Business Management team to GFS CVP who reports to OSD Division President. SSG primary alignment to strategy is in the “Cost Down” initiatives by providing business case development, vendor strategy, various Cloud Infrastructure market analysis, and contract management. Microsoft is a technology & services leader and the position would participate in acquiring new services and technologies that expands Microsoft’s global online reach to deliver a diverse portfolio of services.

Roles & Responsibilities:
The position key tasks are to provide management of vendor contract analysis, benchmarking, industry insight and negotiations for GFS vendor services. Additionally, develop strategy to rationalize and optimize vendor spend working directly with individual GFS department leads and then consolidating best strategy across GFS. Success is measured in part by the quality and flexibility of vendors and the contracted services that come with industry leading cost - benefit contributions. This position will partner with a wide range of Microsoft business units, but primarily GFS departments.

Skills & Qualifications:
Candidate must demonstrate ability to manage multiple sourcing projects across different service markets by devleoping comprehensive and accurate business cases for very large ($x00M) size investments. Very strong communication and negotiation experience manadatory. Highly organized in order to effectively work across many diverse and naturally conflicting environment such as competing technologies, business groups demands and external vendors supply chains. Candidate will need to have the ability to think and execute strategically in a dynamically evolving technological environment to achieve optimal cost-down and site-up performance demands.

Experience Required:
Candidate must have 5+ years of experience in a BDM or similar role, negotiation experience with global suppliers, diverse Cloud technologies especially in compute & storage systems (servers), large scale investments (multi hundred million portfolio), development of complex and comprehensive business cases and communication to many levels of business hierarchy (engineers, finance, executive mgmt, etc.)


XGFSXGNS:LAMO*LI
O:MSGFS

]]>http://www.microsoft-careers.com/job/Redmond-Business-Development-Manager-GFS-778636-Job-WA-98052/1560690/156069015606902012-06-15MicrosoftOperationsfull-timeUSDstarting0BSRedmond, WA, USJob Category: Hardware Engineering
Location: Shenzhen, CN
Job ID: 776441-68110
Division: Interactive Entertainment Business


The Senior Supplier Quality Engineer is a key position in supplier quality engineering organization. The primary task is to manage all aspects of Tier two supplier quality activities. The ideal candidate will have a solid technical background in one of following commodity: HDD, PCB, motor, power supply, semiconductors, LCD, optical, or audio components

Strong in supplier quality management with in-depth knowledge on modern quality techniques such as six sigma and statistical quality control methodology. The lead supplier quality engineer must possess strong analytical, written and verbal communication skills. A demonstrated ability to drive and deliver innovative, effective and timely solutions is important.

Major Responsibilities include:
- Participate in design review and give recommendation to development team
- Develop all necessary SQE documents include but not limited to, supplier component qualification plan, supplier quality requirement and expectation, component CTQ/CTF/ORT plan..etc
- Perform periodic supplier audit and risk assessment
- Enhance and improve supplier quality awareness
- Participate in supplier qualification; component qualification includes manufacturing/test process verification
- Approve supplier manufacturing/test/inspection plans and procedures
- Track and review periodic supplier quality/yield data and drive continuous improvement
- Implement WIP and failure tracking process at supplier sites
- Work closely with tier one supplier to sustain and improve component quality by implementing on-going monitoring test and conducting FA to drive corrective and preventive action
- Correlate and standardize test and inspection process among field repair, CM, sub tier supplier
- Apply 6 sigma to drive quality and process improvement
- Define and automate supplier data collection and reporting
- Drive failure analysis and corrective actions

Qualifications:
- Bachelor's Degree in Engineering or equivalent experience
- Advanced degree (MS and/or MBA) preferred
- 10+ years working experience in supplier quality or component engineering required
- Strong understanding of statistical control, failure rate and reliability prediction
- Excellent verbal and communication skills
- Ability to work independently and under pressure
- Must be a team player

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Shenzhen-Sr-Supplier-Quality-Enginner-ARDMACH-Shenzhen-Job/1528536/152853615285362012-06-15MicrosoftHardware Engineeringfull-timeUSDstarting0BSShenzhen, CNJob Category: Customer Service & Support
Location: Sofia, BG
Job ID: 757322-69532
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.
We are currently recruiting for the Platforms area - System Centre Technical Support Engineers. Junior and Senior Specialists, depending on the level of technical expertise and experience, are invited to apply.
Contract: Outsourced Employment Contract
Start date: ASAP
Location: Bucharest

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
Attend triage meetings with local or remote engineers to share knowledge and efficiently develop customer solutions;
Develop and deliver internal and customer or others (eg: students) technical trainings/workshops in specialty areas;
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event)
Work with local marketing people for product feedback, new product launches.

REQUIREMENTS:
Degree or adequate practical background (2-8 years)
Experience with computer server and system center (System Management Server - SMS/ System Center Configuration Manager - SCCM and/or Microsoft Operation Manager - MOM, System Center Operation Manager - SCOM) software and technologies;
Basic knowledge of SQL database administration and implementation
Knowledge of Microsoft Active Directory, WSUS, scripting, networking (traces), WMI
Strong working knowledge of English and French (verbal and written) it’s a must;
Excellent communication and customer oriented skills;
Must be able to demonstrate strong, methodical problem-solving skills;
Able to work with remote colleagues and customers in EMEA;
Willingness to improve technical skills and language skills .


JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Life insurance and medical program
Sport benefits
Lunch vouchers
Mobile phone and laptop
Competitive salary package


Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Sofia-System-Centre-Tech-Eng-French-Job/1553126/155312615531262012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSofia, BGJob Category: Sales
Location: Tokyo, JP
Job ID: 778470-69818
Division: Sales

業務内容

＜Summary＞

マイクロソフトは既存のS/W製品の販売に加え、Cloud対応として多くの製品・サービスを提供しています。その中でもシステムインフラ向けに核となるAzure製品を、ライセンスプログラムの視点で顧客ニーズや状況に合わせた提案を企画し、提案・交渉を通じて売上極大化を実現する仕事です。また、同時にプログラムの推進者としてEAP（Enrollment for Application Platform）の新規獲得・既存契約の更新をリードしていく役割を担います。

＜Responsibilities＞

製品としてのAzure拡販をプログラムライセンスのアプローチから企画・実行する。
プログラムとしてのEAPの新規獲得と既存契約の更新に対して社内の他部署と連携して実現する。
お客様のニーズに合わせた最適なスキームを企画提案し、自らお客様と交渉することにより大型で複雑な商談を成約させる。
お客様の規模に応じて適正な価格で製品を提供されるようコントロールすると同時に、一部戦略的市場、顧客に対してはメリットに応じた対応を判断し提供する。
日本法人の売上向上のため、各種ライセンス施策を企画・立案・遂行し、ベストプラクティスを他国のライセンシング・エグゼキュティブと共有する。
お客様の要求・要請を整理した形で本社に伝え、標準的なプログラムの改善に資する。
ゴール達成に際し、必要・未達な社内プロセスの整備をサポートする。
社内のコンプライアンス規範を徹底する。

＜Message＞

お客様とマイクロソフトの代表として対峙し、一定の自己裁量のもとで案件をクローズする（出来る）仕事です。状況によっては中長期から短期における案件対応も要求されることから重要な判断を下す場面もあり、またAzureを含むCloud製品・サービスを会社の柱に育てていくべく戦略・戦術構築に参加する立場です。

応募資格
四年制大学卒、MBA尚可。
・ビジネス経験7年以上、営業を含むビジネス取引につき直接交渉した経験5年以上。
・市場/顧客特性の調査/理解力、オリジナルな発想力及び提案力。
・物おじせず且つ粘り強く社内外の人間を説得し、信頼関係を構築出来る方。
英語―800点以上（本社とのコミュニケーションが必要となります）

勤務地：東京（品川）


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Licensing-Executive-Job/1560614/156061415606142012-06-15MicrosoftSalesfull-timeUSDstarting0BSTokyo, JPJob Category: Sales
Location: Tokyo, JP
Job ID: 779256-70454
Division: Sales

[概要]
SMB市場における戦略的パートナーを担当し、販売データ、市場データの分析からパートナービジネスプランの策定を行い実行する。また、重要なパートナーとの良好な関係を築き維持することや、パートナーの能力を引出しマイクロソフトの製品やサービスのSMB市場における浸透を図る活動が主な任務。


[業務内容]
- 販売、市場データ分析とレポート
- パートナービジネスプランの策定
- 主に販促予算の投資計画と管理
- リレーションシップマネジメント
- パートナーマーケティング活動の支援


[マネージャーからのメッセージ]
SMB市場はここ数年成長株の一つです。戦略的なパートナーシップ、販売活動を補完するテレセールスなどの販売支援、グローバルのみならず日本市場に根差したマーケティング施策など、軸となる柱が完成度を高めてきました。こうしたサポート体制が充実した環境の中、4つ目の柱になる最も重要な要素が「人」です。私たちの部門では日本でも有数の戦略パートナーを担当し、製品、サービス、ソリューションの観点から期待するパートナーの能力を引出し、ビジンスを成長させる大きな役割を持ちます。パートナーと顧客、パートナーとマイクロソフトの関係を多様な視点でとらえ、小さなきっかけから大きなビジネスチャンスを生む、これは優秀な人の力が加わり可能になるものと確信しています。チーム一丸となって一緒にビジネスを成長させるエネルギーに満ち溢れる方をお待ちしています。


[応募資格]
(必須)
- IT業界におけるパートナー営業やチャネルマーケティングなどの経験のある方、または同等の経験をお持ちの方
- 営業経験5年以上

(尚可)
英語スキル


勤務地：東京（品川）


Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Account-Executive-Job/1573071/157307115730712012-06-15MicrosoftSalesfull-timeUSDstarting0BSTokyo, JPJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 779348-70776
Division: Interactive Entertainment Business

Excited to work on games? Not just any games, but new and innovative games that are good for your entire family! Come join a new internal development team in Microsoft Studios that is hard at work on a new AAA project in Playful Learning.

We are looking for an experienced game developer on our core tech team who can take ownership of our Kinect implementation for our game. This role entails implementing the majority of our Kinect functionality, mentoring other developers on our team in addition to helping out wherever possible.

Here are the job responsibilities:
- 8+ years experience on games
- Shipped 2+ AAA games
- Expertise with 3+ of these areas: Kinect, Inverse Kinematics, Motion Based Gameplay, Animation, Audio, Image Processing
- Passion for taking on new challenges and being flexible about what you work on
- Collaborate with the rest of the development team on systems design for systems across the game
- Excel at cross-functional collaboration

*To consider similar job openings within Microsoft Game Studios on MS Career, use keyword: Microsoft Studios

J2WERPL1]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer%2C-Senior-IEB-Microsoft-Studios-%28779348%29-Job-WA-98052/1596968/159696815969682012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 779781-70749
Division: Server & Tools Business

The Azure Application Platform team is responsible for delivering on a broad set of business critical products in the Business Platform Division. Some of our Responsibilities include:
•Server and Services - IIS, Azure Web Role, Service Bus, Workflow Foundation, AppFabric Server and Sharepoint integration.
•Framework and Tools - ASP.NET, Windows Communication Foundation, Azure SDK, WebMatrix, Visual Web Developer, PHP and Node.js on Windows.
•Administration and User Experience - Azure Administration Portal, App Manager, Identity, Billing and Sign-up.
•Media - IIS media services, private media cloud for cable/telcos, multiplatform/device media clients and the Media Service for Azure.

We not only drive the core platform for both the developer and server, but are leading the charter for the next web experience in the cloud and are expanding the platform by diving deep into Media services. We are an expanding team solving tough technical challenges in a highly competitive market. If you are passionate around taking the web into new directions; are looking to stretch yourself technically and professionally; and are looking to have a direct impact the future of the cloud and web platform this may be the job for you.

We are looking for a star performer who’s interested in doing bleeding edge security research, reviews and service hardening for the Azure Application Platform across the cloud, server and developer stack. This individual will play a key role in building security into our numerous products and working with feature teams across PM, test and developer roles to instill a security aware culture.

Key responsibilities:
1)Subject matter expert for security and privacy: We have a very diverse set of products with complex interactions in our portfolio. You will be responsible for gaining an in-depth understanding of the technologies, challenges, limitations and risks for securing our products.
2)Security champion: We have substantial attack surface exposed to untrusted users that need hardening. To help in this space, you will be responsible for reviewing our product design and finding gaps in our defenses. You will also be responsible for designing secure solutions to help fill these gaps.
3)Security Review: You will be part of a team engaged in security reviews and threat model analysis of different features on the team.
4)Research: You will need to be engaged in researching security issues and externally found exploits as well as proactive research into defensive technology for our products.
5)Team support: You will be a security expert for the team and will need to assist feature teams identify areas with potential threats and assist them with implementing feature tests to cover these risks. You will also be responsible for educating feature testers about security testing.

Qualifications:
1)BS/MS degree Computer Science or equivalent experience.
2)5+ years of experience in secure design principles, security code reviews and testing.
3)5+ years of coding experience in C#, C++ or C.
4)Knowledge in networking or web application development and web vulnerabilities.

ST:Azure
ST:ASG
ST:MWP

PPLSDE

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer%2C-Senior-Job-WA-98052/1596981/159698115969812012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Operations
Location: Redmond, WA, US
Job ID: 779650-70985
Division: Operations

This Job is eligible for the following work arrangements :Flex Time;TeleWork
This role is responsible for defining business requirements, and creating specifications, for Services businesses and related systems which are used to operate the World Wide Enterprise Services business. The focus of this position is to drive standard processes for producing approved business specifications and providing business leadership for large innovation programs focused on Services Sales. This highly visible work impacts field and HQ leadership WW in Enterprise Services as well as other groups in SMSP. It entails:
Synthesizes Business strategy/plan with capabilities.
Defines organization design and builds strategy/processes
Accountable for cross-capability business programs
Consultation with business owners to define and validate requirements
Validation of requirements, and technical feasibility assessment based on capabilities of existing Business Capabilities
Determination of relative business priority by working with business owner and other business governance processes
Facilitating process to gather feedback from SMEs and gain field support
Solution design based on business requirement and analysis of current platform capabilities including data models
Identification of operational dependencies, assessment of risk associated with regular production, and working with other business/operational teams to develop mitigation plans
Build prioritization and release planning

This role requires the following skills:
Strong communication and consultation skills, both verbal and written
Advanced business analysis capabilities - to interpret stated business needs and create specification documents
Program/Project management - ability to multitask in an environment with rapidly changing givens while still leading the effort to produce high quality deliverables on time
Cross-group collaboration - demonstrated skill working effectively in a highly matrixed organization while building strong business relationships and influencing outcomes
Experience in MS Enterprise Services is a plus

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]]>http://www.microsoft-careers.com/job/Redmond-Senior-Quality-Engineer-Job-WA-98052/1600644/160064416006442012-06-15MicrosoftOperationsfull-timeUSDstarting0BSRedmond, WA, USJob Category: Sales
Location: , , US
Job ID: 789411-77288
Division: Sales


Location: Central US Region

The Industry Market Development Manager (IMDM) for Process Manufacturing plays a crucial role in connecting the value and content of the Manufacturing Industry Unit to both the internal Microsoft US sales force as well as to Microsoft’s significant process manufacturing customer base. The core focus of the IMDM is to drive the sales and adoption of Industry Solution Areas exploiting the Microsoft software platform across this customer base. A key success factor of this role is to be able to help process manufacturers understand how to apply Microsoft’s platform capabilities to their specific business processes. This is accomplished by working with Microsoft Account and Specialist team units with a focus on business decision makers. The success of daily collaboration with Microsoft sales people, partners, and customers ultimately results in software revenue generated through the sale of industry solutions. Solutions that scale across multiple customers will be key metrics for this role. Additionally, the IMDM plays a crucial role in defining, developing, prioritizing, and ultimately executing key strategies and projects for the overall Manufacturing Industry Unit.

The Process Manufacturing IMDM will serve customers in the US enterprise business providing sales leadership and market development coverage for specific Industry Solution Areas including:

1. Manufacturing Operations
2. Supply Chain Visibility & Collaboration
3. Sales Excellence
4. Customer Experience

Responsibilities: The IMDM will be a member of the account teams supporting process manufacturing customers. The IMDM will be responsible for packaging, presenting and selling Microsoft and industry partner software solutions into these accounts with primary focus on Microsoft’s industry specific focused Solution Areas. Responsibilities will include:
-Achieve revenue targets through the development and scalable execution of a business plan for specific industry specific solution areas
-Conduct account planning with sales teams focusing on building relationships with business decision makers
-Deliver customer evidence that can be publicly referenced that demonstrates competitive differentiation and/or business value resulting from implementation of Microsoft capabilities;
-Maintain a pipeline of active opportunities within your assigned scope in order to achieve win solution area targets;
-Deliver “design wins” that can scale and drive deeper penetration in the process manufacturing segment
-Participate in US Field Sales personnel readiness events;
-Proactively build community between peers, WW teams, Industry Partner Account Managers (IPAM), Field Sales community, etc;
-Demonstrate industry relevance and credibility through presentations at industry events/associations;
-Demonstrate thought leadership for the industry in the US


Qualifications: The ideal candidate will have 10+ years of proven success in selling and implementing technology solutions to the process manufacturing industry. Prior industry or consulting work experience in any of the above listed solutions areas is preferred. The successful candidate will also possess strong organizational, executive communication, project management, negotiation and problem solving skills. He/she must display a strong understanding of enterprise corporate sales needs and the application of Microsoft’s platform capabilities and sales processes.

Skills required include: Excellent executive communication skills; industry software application knowledge in assigned specialty area; proficiency in value/solution selling methodologies, competitive product and solution knowledge; business development/technical consulting experience a plus; strong writing and presentation skills; ability to direct the efforts of cross-functional teams. A BA/BS is required along with a proven track record of success. Ideally, the candidate holds a masters degree in Engineering or Business.

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]]>http://www.microsoft-careers.com/job/Industry-Market-Development-Manager-M&R-Job/1786792/178679217867922012-06-15MicrosoftSalesfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Croatia - Non Location Specific, HR
Job ID: 790363-77886
Division: Services & Support


Premier Field Engineer Manager- FTE, Poland or Croatia
Do you want to drive the successful oversight of the support delivery business and its resources within the Services Practice? Do you like to establish and cultivate business relationships with key Premier stakeholders within Microsoft? Do you enjoy mentoring and coaching employees?
Premier Field Engineering is a global team that delivers world class support earning customer confidence, trust and loyalty by improving customer health through the optimization and successful implementation of Microsoft technologies. Premier Field Engineering Managers drive the successful oversight of the support delivery business and its resources within the Services Practice.
The PFE Manager is responsible for four areas of the support business including:
Operational Excellence
Delivery Excellence
Business Management
People Management
Workforce Planning
Growth and Innovation surrounding the PFE catalog of services
Continued focus on Customer Satisfaction
Team Readiness & development according to role readiness roadmap with emphasis on customer health
Hiring, firing, performance evaluation ratings and commitment setting.
Participating in escalations that include decision making on behalf of the services organization could require additional Premier management escalation.

Successful candidates would typically have one or more of these qualifications:
- Competency in Confidence, Cross-Boundary Collaboration, Developing People, Enabling Change, Impact and Influence, Interpersonal Awareness, Optimizing Resources & Budgets, Setting Goals & Expectations. Also, Understanding of IT Operations, Value proposition understanding of Microsoft Products & Services, Effective communication and presentation skills, Decisive decision making abilities in pressure situations, Account Planning knowledge including pain point identification (*for DSE).
- Training and certification: 5+ years business management and process experience,
5+ years enterprise IT support experience, 3+ years front line management experience,
- Proven record of delivery business value, ITIL and/or PMP certification a plus but not required
Qualifications:
A minimum of 2 years or more experience in front line management in an enterprise support environment
3+ years experience in business and process management
Value proposition level understanding of Microsoft products and services
Prior account planning and delivery experience preferable in a service environment
Proven record for delivery business results and customer satisfaction

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]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Manager-Job/1799717/179971717997172012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCroatia - Non Location Specific, HRJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 783414-73204
Division: Online Services Division


Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

The Bing Search Segment Pipeline team is looking for strong developers having experience in information retrieval, machine learning, or natural language processing to work on web document processing and analysis to improve search relevance and to enable a rich user experience.

Major missions for the team:
-Understand individual documents and automatically extract entity information from them.
-Connect information scattered within each document together and store in an entity store
-Use the entity information to improve search result relevance and enrich user experience.

There are several potential areas to work on:
-Entity extraction, entity relation extraction, and entity resolution
-Document classification, categorization, and tagging
-Document summarization
-HTML parsing
-POS tagging
-Phrase detection
-Sentence parsing
-Ranking
-User experience

Qualifications
-Extensive knowledge and experience in at least one of the following areas: information retrieval, machine learning, nature language processing, and ranking.
-Strong theory/algorithmic background and very good understanding on how to apply advanced knowledge to solve real problems.
-Extensive software design and development skills/experience with C/C++ (minimum 3 years, preferred: 5 years).
-MS or higher degree in CS or equivalent.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.



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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-Bing-783414-Job-WA-98004/1691802/169180216918022012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 755786-41059
Division: Corporate Research & Development

Would you enjoy helping to protect Microsoft's biggest customers from security vulnerabilities? Would you enjoy being an important component of the Microsoft Security Response Center (MSRC) security vulnerability servicing cycle? Do you like learning how different types of vulnerabilities work, down to the assembly level? Can you accurately describe deep technical concepts in ways that other engineers can understand? If so, the MSRC Engineering Defense team might be a good fit for you.

We have an immediate opening for a Security Software Engineer with the following duties:
•Research reported vulnerabilities to understand the factors that lead to the vulnerable code being hit.
•Identify factors present in the default configuration that might help mitigate the vulnerability.
•Find workarounds that customers can use to be safe, even at the cost of reduced functionality.
•Build a way to reproduce the vulnerability.
•Describe precisely what out-of-bounds data causes the vulnerability from reviewing the code and interacting with the affected product group.
•Gather and summarize technical investigation notes created by other engineers in such a way that external partners understand the vulnerability.

Candidates need to have knowledge of Windows architecture or other in-depth knowledge of a product, security-mindedness and the ability to spot security ramifications of an error condition, and solid debugging and coding skills in C/C++.

Other traits that would make a candidate more attractive include experience triaging crashes for exploitability, experience with understanding assembly and exploits / malware, creativity in finding mitigations and workarounds that customer will be able to use, penetration testing experience, experience with common hacking / network tools, and the ability to reproduce vulnerabilities given incomplete reports.


CR:TWC


]]>http://www.microsoft-careers.com/job/Redmond-Software-Security-Engineer-Trustworthy-Computing-Job-WA-98052/1262120/126212012621202012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 780643-71391
Division: Interactive Entertainment Business


We’re the people that developed Kinect and profoundly changed the way people interact with technology. Now our incubation team is ready to change the world again, but we need your help!

We’re a small and growing team of experienced incubators and game developers working with truly inspiring entertainment technology. We brainstorm exciting and ground-breaking experiences and quickly build working prototypes on top of developing tech. We transform our ideas into reality through shipping first-to-market products.

You’re an awesome game developer with an array of skills in AI, gameplay, animation, effects, and physics. You're excited to work in an agile development studio to build and iterate on prototypes to evolve and demonstrate our creative vision. You're adept at working collaboratively with designers and artists to find the fun in any technology or mechanic and thrive on producing polished entertainment experiences that delight players. You're thrilled to move your code into production and ship a compelling and innovative title. You're looking to make significant contributions, solve hard problems, and work in a fun and healthy environment with excellent peers.

Qualifications
4+ years of professional development experience in C/C++
Shipped one or more titles on current generation platforms
Passion for delighting players and users with awesome games and entertainment experiences
Strong background in general gameplay engineering (AI, effects, physics, graphics, networking)
Demonstrated experience with modern game engines such as Unity, Unreal, or equivalent
Rock-solid mathematics skills
Strong creative problem solving abilities
Bachelor's in Computer Science or related field, or equivalent

Bonus skills
Aptitude with additional programming languages (C#, Lua, Python, HTML5/Javascript)
Familiarity with middleware physics solutions (Havok, PhysX, Bullet, etc)
Experience with secondary scripting languages (Unrealscript, Lua, Python)
Experience with Kinect or other motion control technologies

*To consider similar job openings within Microsoft Game Studios on MS Career, use keyword: Microsoft Studios

IEBCRJobs

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J2WERPL1]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-IEB-Microsoft-Studios-%28780643%29-Job-WA-98052/1642930/164293016429302012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Hyderabad, IN
Job ID: 779732-71017
Division: Server & Tools Business


The vision for the Microsoft India Development Center (MSIDC) is to be a world-class center for R&D - a place where top talent, a culture of innovation and engineering excellence come together to help people and businesses throughout the world realize their full potential.

MSIDC is looking for a Program Manager (PM) for the MSIDC Business Management team. This team drives our vision, strategy and core initiatives of the organization and tracks execution against our business priorities. The team also drives external customer and partner engagement programs and corporate communications, as well as business management for the Server and Tools Business (STB) division of MSIDC. Our work involves extensive collaboration with MSIDC product teams and also partnerships with Microsoft India Sales & Marketing (SMSG) and Global Technical Support (GTSC).

Our ideal candidate is somebody who is very passionate about program management and operations. They are analytical and methodical in their thinking, meticulous in their execution and excellent at written and verbal communications. We want somebody who brings an optimistic, can-do attitude to work and is able to work both independently and as a solid team player, as the occasion demands.

Key responsibilities:

- Help MSIDC and its STB division drive their respective Rhythm of Business (RoB). Checkpoint our execution, report back progress against key metrics and drive crisp communications around our results
- Run or assist with one or more MSIDC and/or STB external engagement programs, such as initiatives that connect our product teams with customers, partners, developers, academia or faculty
- Occasionally organize special internal or external events or activities that are aligned with our core business priorities
- Occasionally help coordinate MSIDC executive visits from Microsoft headquarters with agendas, presentations and other preparatory materials
- Help with our fiscal year planning process and budgets as needed

In addition to the activities defined above, the PM can also expect to be tapped in to help drive special projects for the MSIDC Leadership Team as and when needed.

Job requirements:
Bachelor’s degree in Computer Science, Engineering or related areas preferred. Looking for 5-7 years of experience, ideally in the technology industry. An MBA is a plus in this role although not mandatory.

]]>http://www.microsoft-careers.com/job/Hyderabad-Program-Manager-Job/1602490/160249016024902012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSHyderabad, INJob Category: Software Engineering: Development
Location: Munich, DE
Job ID: 780498-71223
Division: Online Services Division

Are you looking to tackle problems at internet scale? Do you find yourself using searching the internet and being frustrated that you cannot find the right results? Are you interested in international markets and do you have a passion for presenting a great global experience to our customers? Are you looking for a start-up like work environment, but appreciate the backing of an established organization? Do you relish being in the role of an underdog facing stiff competition? You have found the right team! The mission of Microsoft’s Search Technology Centre (STC) in Europe is to provide the best search experience to European consumers by delivering Bing search innovations tailored to European markets.

Our Munich office is focused on improving the relevance of search results in European markets. We are making significant investments in machine learning, data mining, query understanding, and information retrieval techniques. We work on a distributed system with tens of thousands of computers (and growing) to return results from billions of documents, several thousand queries at a time, in a matter of milliseconds. Search on the internet is a large scale distributed problem with exacting needs in speed, accuracy, and comprehensiveness and expanding relevant coverage across markets poses unique challenges seldom found at this scale. At the STC Europe, you will have the opportunity to work with world class researchers and developers from around the globe.

We are seeking the best and brightest engineering talent to join our relevance team in Munich where your creativity, passion, and expertise will have a huge impact in taking our product to the next level. We believe there are many opportunities for search innovations within reach and ample opportunities to win users for Bing and increase our European market share.


Role purpose:

This position is based in our Munich office where our efforts are focused on improving the relevance of search results in European markets. If you have experience in areas such as machine learning, large scale data mining, parallel or distributed processing, or high performance computing then we are interested in you. As one of the key members of our relevance and platform team, you will be working closely with other highly skilled and motivated Search engineers. In the process, you will help mine the web and other sources for relevant data, scale algorithms, implement global improvements, and efficiently parallelize those approaches to 1,000s or 10,000s of CPUs. If you have a passion for collaborating with talented individuals, for efficient and pragmatic test engineering, for excelling in a small, dynamic, team-oriented environment, and for shipping production-quality services that compete directly with offerings from Google and others, then you may be the candidate we are seeking.


Key responsibilities:

Success in this position requires a broad set of experiences and skills, including excellence in core engineering and the ability to build strong collaborative relationships with Program Management and Development organizations locally and abroad.

You should have proven technical leadership abilities and a strong grasp of software engineering principles, exceptional problem solving skills, experience shipping multiple products and complex product features from the ground-up, and a proven ability to schedule and meet commitments through an entire product cycle. You should be self-motivated, proactive, pragmatic, and possess the demonstrated ability to come up-to-speed quickly in a new technical domain. Excellent interpersonal skills, excellent written and verbal communication skills in English, and the ability to work collaboratively within a team environment are critically important. Knowledge and experience in internet search/services, machine learning, information retrieval, data mining, and distributed systems is a plus. Fluency in French, German, Spanish, Italian, or Portuguese is highly desirable.

Additionally, the following are required:

- Be willing to roll up your sleeves and develop a deep understanding of the product, the customers and the market thus enabling you to quickly implement test engineering solutions that accurately assess the quality of your features
- Success will require leveraging existing tools and metrics while also improving and innovating tools and processes to increase both product quality and engineering efficiency at a rapid pace
- Demonstrated experience delivering results through collaboration across disciplines, feature teams, and partners. Strong cross-team collaboration skills are required
- A detail-oriented, agile, and pragmatic thinker with the ability to handle a diverse number of concurrent activities. Strong project management skills are required
- Exceptional test aptitude and expertise in formal and informal testing techniques as well as quality measurement techniques. Outstanding analytical skills and confident data-driven decision making skills are critical
- Outstanding design, coding and debugging skills in C++ and/or C#
- Excellent written and verbal communication skills (English)
- 8+ years of experience in a software development engineering role
- BS/MS in computer science or a related discipline is strongly preferred


Microsoft is an equal opportunity employer and supports workforce diversity. Join an international work environment that is characterized by flexibility, an informal atmosphere, and a fast pace. We offer competitive pay and a wide range of benefits. Microsoft acknowledges your performance by investing in your health and financial future and by ensuring your work-life-balance.


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]]>http://www.microsoft-careers.com/job/Munich-Software-Development-Engineer-%28mf%29-II-Job/1607034/160703416070342012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSMunich, DEJob Category: Customer Service & Support
Location: Fargo, ND, US
Job ID: 792764-79972
Division: Services & Support


Overview of the Role
Are you ready to join a team of the world’s best Microsoft CRM troubleshooters to enable the success of the Microsoft Business Solutions division? You will have a chance to solve technically complex problems in a fast-paced, high-growth product area. As a trusted advisor to our customers and partners, you will have influence over the implementation and administration of multi-million dollar configurations. Expect to work closely with other Support Escalation Engineers to integrate cross-product solutions. Your technical and relationship skills are critical to the success of the Microsoft CRM solution and the customer’s perception of value.

As a Microsoft CRM Support Escalation Engineer, you are a technical leader and will have many opportunities to assist in the growth of other Engineers through one-on-one mentoring, one-to-many education scenarios and case collaboration. You will be designing and driving the discovery of potentially unique solutions for each customer situation as part of a team. We’ll provide you with abundant resources, including training, advanced diagnostic tools, the Microsoft CRM product group, and the experience of tenured engineers around you. You will also have the opportunity to collaborate and help your colleagues by sharing the results of your investigation. In this professional role, your contribution and overall impact is self-directed and the opportunities are plentiful.

Troubleshooting at this level is not scripted. You will be designing and driving the discovery and potentially unique solution for each of your customer’s situations. During the course of troubleshooting, you may uncover software defects and have opportunities to improve the customer experience as well as to influence the current and future design of Microsoft CRM by working directly with the product team. There are also dedicated short term rotations in support of unreleased software and creating internal training and content for new product releases. Our continuous learning environment expects that you will develop ever increasing depth skills as a subject matter expert. You will become the world’s best in your area of expertise.

Location: Fargo, ND.

This position may require you to work a rotational on-call schedule potentially every several months. You may have the opportunity for some occasional domestic and or international travel.



Responsibilities
Represent Microsoft and communicate with commercial customers and partners via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft CRM, and manage relationships with those customers. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.

Be part of a team and develop your skills as you solve complex technical issues with access to both broad and in-depth knowledge in Microsoft CRM.
Manage relationships with your customers and provide technical documentation for the troubleshooting steps in pursuit of the technical resolution.
Report software bugs and be an advocate for product improvement using customer suggestions.
Develop specialized expertise by supporting Microsoft CRM. Document your knowledge and share that knowledge with others.
Use tools for debugging and root cause analysis.
Author and deliver “in depth” technical training to other engineers.
Be an early adopter of Microsoft CRM pre-released products and participate in product improvement feedback.
Act as technical lead, mentor, and role model on a team of engineers; provide direction to others, review solutions, etc. Mentor new Support Engineers.

Qualifications
Strong customer service, accurate and logical problem solving, and communication skills, plus the ability to work in a team environment.
Experience in creating technical documentation and sharing knowledge with others through training delivery and mentoring.
Strong debugging skills, e.g. ability to read and analyze network traces, fiddler, SQL trace, etc.
Good knowledge of Microsoft SQL, especially related to performance optimization.
Excellent Communication Skills - spoken and written English (including technical writing).
Passion for lifelong learning and personal and professional development
Strong knowledge of Microsoft CRM
Programming skills are useful but not required, preferably in C
Candidates with strong and lengthy experience supporting Microsoft Dynamics products (preferably in product areas that support Microsoft stack technologies) for 3 years or more will be consider even when the above qualifications may not all be present.

Education/Training/Certifications
Microsoft CRM certification (preferred but not required)
MCSE - Windows 2003, or MCITP SA/EA or equivalent (preferred but not required)
Degree in Management Information Systems, Computer Science, Computer Information Systems, Computer Engineering, or business related field (preferred)

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://www.microsoft-careers.com/search?q=EDDjobs.

SS:CS

EDDjobs


]]>http://www.microsoft-careers.com/job/Fargo-SR-SUPPORT-ESCALATION-ENGINEER-Job-ND-58102/1850758/185075818507582012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFargo, ND, USJob Category: Customer Service & Support
Location: Fargo, ND, US
Job ID: 792720-80041
Division: Services & Support


PREMIER FIELD ENGINEER - SQL Server
Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, Minneapolis, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

PFE is looking for a technical & passionate PFE to help our customers with the latest generation of SQL Server.

Do you love to solve problems and help customer improve the quality of their SQL Server implementations? If so, this is a great opportunity for you. You will be working with customers and partners supporting SQL Server.

We are looking for a PFE with experience in technical design, driving projects, managing and building new relationships with internal and external customers and ISV partners, and great team spirit. This person must be able to drive support consulting engagements, write technical and non-technical communications, and work effectively with our partners and customers to help make them successful in supporting their IT infrastructure.

Solid technical developer skills with TSQL and solid understanding of all areas of performance tuning and optimization of SQL Server databases are required. Candidate is expected to work effectively in cross-group situations and be able to drive towards integration-oriented solutions.

The ideal candidate should have at least 5 years’ experience with SQL Server 2005, SQL Server 2008, and/or SQL Server 2008 R2. A deep technical background in Windows and SQL Server is critical to success in this role. This includes but is not limited to troubleshooting, performance tuning, database architecture, configuration, replication, high availability, backup and recovery, mission critical systems, very large databases, maintenance and patch management. The ideal candidate would also be strong in one or more of Integration Services, Reporting Services, Analysis Services, and networking.


The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. The PFE Team supports a diverse variety of technical solutions built with Microsoft technology and products. Typical tasks performed in this role include specific problem isolation and correction, user mode debugging, conducting application design and supportability reviews, performance tuning, application stability consulting/troubleshooting, and porting/migration assistance, configuration management, pre-rollout testing and general IT support consulting.

Strong business background in Fortune 500 and/or experience with software consulting firms is desired. Overnight travel is required. Travel requirements vary cyclically based upon customer/partner demand and could be as much as 40-70%. Candidates should possess current passport or be able to obtain passport within 90 days of hire. The PFE position requires you to be available for travel dispatch 24x7x365, although most travel is planned in advance.

BS in Computer Science or equivalent experience required. MCSD, MCAD, or other applicable advanced certification is strongly preferred, but not required at hire; however, must be obtained within 12 months of hire, however we will consider related field (or equivalent) experience.

- The position requires some travel to customer sites

]]>http://www.microsoft-careers.com/job/Fargo-PREMIER-FIELD-ENGINEER-Job-ND-58102/1853026/185302618530262012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFargo, ND, USJob Category: Software Engineering: Test
Location: Fargo, ND, US
Job ID: 794518-81279
Division: Server & Tools Business


Are you interested in building tools for developers to build the next wave of business applications?

We are the Visual Studio LightSwitch team and our product is revolutionizing the way and speed at which line of business software is built. Hot on the heels of our first release, we are working on pushing the boundaries even further. You will work with technologies including SharePoint, OData, Azure, .Net, and SilverLight.

To achieve our goals we need a Software Development Engineer in Test 2 (SDET II) with the passion, technical skill, and customer focus to work as part of a feature crew of developers, program managers, and peers. We are an innovative and challenging team where you will have the opportunity to grow and realize your career aspirations as you work to solve tough testing challenges and deliver innovative products. If you see yourself contributing as part of a team that is visionary in outlook and disciplined in execution, apply now.

Core Responsibilities:
- Provide a customer view point and technical oversight in feature specification reviews
- Perform exploratory testing, log defect reports and verify fixes
- Design and prioritize test cases
- Implement test infrastructure
- Implement test cases and analyze test results
- Connect with customers through blogging, forums and customer events
- Drive improvements in how we test and build software

Basic Qualifications:
- BS or MS in Computer Science or related technical discipline
- 3+ years of testing or development experience
- 3+ years of experience with an OO programming language (C++, C#, VB, Java, etc…)

Preferred Qualifications:
- 1+ years of experience with Automation Frameworks and Test Techniques
- 1+ years of experience in SharePoint, OData
- Strong customer focus
- Communications excellence including cross-team collaboration

ST:MSVS

]]>http://www.microsoft-careers.com/job/Fargo-Software-Development-Engineer-In-Test-ll-Job-ND-58102/1891191/189119118911912012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSFargo, ND, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 767267-58519
Division: Online Services Division


The AdCenter Billing platform processes billions of dollars of revenue and serves hundreds of thousands of advertisers and publishers. The Billing team is in a unique position with a charter of three lines of business, Display Advertising, Paid Search (monetizing the Bing search results) and Payout for our publishers. We are in the center of the well published Microsoft-Yahoo partnership in which we create the same billing services for Yahoo customers. We are looking for database developers with strong database architecture and design skills and experience with very large databases. Candidate should demonstrate expertise with T-SQL, stored procedures, triggers, replication and other advanced SQL features. Excellent performance analysis skills, including techniques for analyzing database applications and identifying bottlenecks, experience in understanding SQL Server query plans and estimates, optimizing indexes and queries, techniques to force query plans, leveraging horizontal and vertical partitioning is a must. Knowledge of .Net/C# and experience in developing high performance managed services is desirable. The team has an agile development environment with short release cycles and dynamic business requirements. Strong communication, design and planning skills are necessary to scope and plan development work in order to meet business objectives. The developer will be responsible for all aspects of product feature development including architecture, design, development and quality.

Qualifications: 3+ years of database design and development experience with large scale data warehouses or high throughput OLTP applications is required. Strong communication skills are preferred. Undergraduate degree in Computer Science or a related technical field required. Candidates with advanced degrees are preferred.




XADSXDV:TABA*LI
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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-II-Ads-Platform-Job-WA-98004/1431648/143164814316482012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 783117-73186
Division: Online Services Division


The Bing team is hiring talented, motivated, and productive developers to build some of the most innovative and visible features in the search industry. You will be empowered to influence millions of end users while impacting Microsoft’s position in online services. You will have the opportunities to work together with world class researchers and developers to stay in the front of advancing technology.

The Whole Page Organization team ships many of the differentiating features which makes Bing a “Decision Engine”. Our mission is to build technology that combines knowledge and data from many different sources to produce a coherent experience that brings all the power of the web to our users in a meaningful way. You can think of it as bringing order and semantic structure to the web. We collaborate with teams across the organization to build innovative features which require deep understanding of our users’ tasks and leverages all parts of the Bing technology stack in real time.

Job Responsibilities include:
1. Drive innovation across the search team to dramatically improve the search experience, and deliver new features that will make Bing a clear winner against our competitors.
2. Develop algorithms to organize, summarize and enhance search results to reduce the time to task completion for end-users.
3. Use a broad range of techniques from information retrieval, machine learning, parallel processing, database systems, and distributed systems design.
4. Work with other disciplines and teams in Bing on identifying problems related to search. Explore and develop solutions to these problems from prototype through to production feature.
5. Work with other engineering and research teams to deliver a highly relevant, high-performance, high-availability search experience to the end users.
6. Analyze petabytes of data by using data mining using one of the largest massively-parallel computing clusters on the planet.

Skills and Qualifications:
1. Strong algorithm background and very good understanding on how to apply advanced knowledge to solve real problems
2. Experience with very large scale data processing/analysis especially with web data
3. Extensive software design and development skills/experience with C/C++/C#/Perl/Python/SQL (minimum 5 years, preferred: 7+ years)
4. Experience developing high-performance service-oriented solutions
5. Ability to work in a fast-paced environment where you will be shipping features to end users every month
6. Strong communication skills (both verbal and written)
7. Ability to work independently and in a team to come up with innovative solutions to challenging business/technical problems
8. Bachelor degree or MS in Computer Science or equivalent required. PhD is preferred.
9. Experience with informational retrieval, machine learning, and data mining a plus but not required



O:BING
BINGND
XBNGXDV:NIDR*LI
PPLSDE

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-Bing-783117-Job-WA-98004/1689955/168995516899552012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Marketing
Location: Beijing, CN
Job ID: 777961-69510
Division: Marketing

The Sales and Marketing Services Group Readiness (SMSG-Readiness) team is responsible for driving business impact through the design, development and delivery of training in response to field and company strategy business needs. This role acts as a strategic trusted business & learning advisor to field leadership to help land business priorities and scorecard metrics through aligned readiness plans. This role will cover Greater China (GCR) and Japan. Through this role, you will have an opportunity to impact all SMSG field employees in the area by overseeing targeted and relevant readiness & training solutions, thereby equipping the field with the knowledge and skills they need to effectively market, sell or provide services to our customers and partners. Two areas that are unique to this role versus the worldwide counterparts:
•As the Area Readiness Mgr for GCR the role holds the responsibility of Dean of the China Sales & Mktg University which includes the design, execution & end-to-end management of the China Sales & Marketing Academy and certification program.
•Key member of the China growth plan team - driving the people onboarding and development framework for the China growth plan 2012 > 2015 and beyond.

In this role, you will partner with Executive Area VP/President, SMSG GM/VP, Subsidiary GMs and other key field executives to confirm their business priorities and strategies to ensure the readiness strategy is aligned to these priorities to enable field leadership’s short and long-term business goals. Aligning to the field rhythm, you’ll ensure that readiness plans are adjusted throughout the year in support of the business status against the subsidiary scorecard and share dashboard. You’ll ensure that solid plans and conditions of satisfaction are established with field leaders. The position also plays a leadership role in building and managing a strong Area readiness team that owns delivery of all SMSG Readiness training, and alignment of those training to meet regional, area, and subsidiary business goals.

This is a people manager (M1 position)

Responsibilities include: Serve as a strategic trusted business & learning advisor to field leadership and proactively support business priorities and scorecard metrics through aligned readiness plans.

Strategic Planning, Consulting & Relationship Management (25%)
Own the relationship with the Area VP and HR/T&OC
Meet with Area Leaders to establish a strategic Business Readiness Plan that aligns readiness to business priorities and metrics for the year
On ongoing, quarterly basis adjust Business Readiness Plans to reflect high priority readiness needs based on the sub scorecard status and COEs agreed to by stakeholder
Create and check in regularly with Area stakeholders on Conditions of Satisfaction
Lead quarterly report outs to Global Field Delivery and SMSG-R regarding shifts in priorities; advocating field needs to the SMSGR training content development team

Business Management & Execution (20%)
Accountable for Area budget; review field readiness manager delivery plans and budget across the Area
Overall responsibility for Area Curriculum Plan and consumption targets that support area business needs

Initiatives & Projects (15%)
Lead a worldwide initiative project.
Contribute as a v-team member to another relevant project.
Provide report-outs to SMSGR and SMSGR leadership as appropriate

Qualifications: The ideal candidate has a strong background in program management leadership and a track record of managing teams that include successful planning and executions roles and that carry high WHI. Previous sales & marketing or services experience, as well as a solid background in sales or services employee development is necessary. Specific qualifications include:
Education
o Required: Bachelors Degree, preferred Masters Degree
Experience
o 10+ years broad business experience in an international corporate sales and marketing, or services environment
o At least 2 years field experience and understanding of factors that motivate and drive results within a sales or services force, with a strong preference to MS field experience
o Strong people mgmt and leadership skills
o Familiarity with Microsoft products, licensing, sales strategies, processes and tools

Skills & Knowledge
o Excellent communications skills & executive presence, Business acumen, Impact & Influence, Trusted Advisor, Systems Thinking, Strategic Insight, Global Insight
o Skills in Cross-boundary Collaboration, Analytical Problem-solving and guiding the team through ambiguity are also essential
o Project management experience with worldwide virtual teams
o Understanding of training and readiness planning, development and delivery systems
o Demonstrated cultural awareness

Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:Sales:EN

]]>http://www.microsoft-careers.com/job/Beijing-Area-Readiness-Manager-SMSG-Beijing-Job/1553187/155318715531872012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBeijing, CNJob Category: Customer Service & Support
Location: Bad Homburg, DE
Job ID: 770599-69961
Division: Services & Support

Standort: Bad Homburg, Berlin, Böblingen, Hamburg, Köln, München

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.

Die Consulting Service Abteilung „Basis Infrastruktur“ konzentriert sich auf die Bereiche Virtualisierung, Operating Systems, Identity Management & Security sowie Deployment. Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Rollout von komplexen Infrastrukturen. Wir konzentrieren uns dabei auf Großprojekte mit internationalen Großkunden und modernsten Lösungen. Als Hersteller tragen wir Verantwortung für den erfolgreichen Einsatz unserer Lösungen bei den Kunden. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Beratung: Als Consultant analysieren Sie die speziellen Anforderungen der Kunden, formulieren mit ihnen die Lösung und das Projektziel sowie das Pflichtenheft und wägen den Einsatz angepasster Lösungen gegen Individualentwicklungen und unseren Produkten ab. Die darauf folgende Implementierung, das Testing und der Rollout werden von erfahrenen Projektmanagern gesteuert.

Projektarbeit: Als Consultant liefern Sie optimale Lösungen, die unseren Kunden den größtmöglichen Vorteil aus der Nutzung von Microsoft Technologien ermöglichen. Consultants nutzen ihr sowohl breites, als auch tiefes Technologie- und IT-Knowhow um diese Lösungen zu planen und zu liefern, indem sie die kundenspezifischen geschäftlichen Herausforderungen mit Hilfe von wiederverwertbaren, effizienten Lösungen für den optimalen Geschäftsablauf unter Berücksichtigung von wirtschaftlichen Gesichtspunkten umsetzen.

Vertriebsunterstützung: Als Mitglied von virtuellen Account Teams hilft der Consultant unserem Vertrieb strategische Geschäftsmöglichkeiten zu identifizieren, zu verfolgen und abzuschließen, während er bestehende Projekte kontinuierlich ausbaut. Ebenfalls unterstützen Consultants, die geschäftlichen Kundenanforderungen in technische Anforderungen zu überführen, so dass diese in die Projektverträge übernommen werden können.

Wissens Transfer: Consultants spielen eine wesentliche Rolle im Knowhow Transfer zu unseren Partnern. Consultants nutzen ihre Kontakte zu den Produktgruppen, um das aktuellste Wissen über die entsprechenden Technologien zu besitzen.

Organisation: Consultants unterstützen das Microsoft Management als Experten für komplexe technische Fragestellungen und in der Weiterentwicklung von Lösungen und Kundenangeboten. Consultants berichten an den Competence Center Managerin der entsprechenden Abteilung.


Wir suchen: Dynamic Datacenter Berater

Um das Thema Dynamic Datacenter (und Microsoft Cloud) bei unseren Kunden zu unterstützen, suchen wir Mitarbeiter für unser Consulting Team.


Anforderungsprofil:

Ausbildung / Berufserfahrung

•Hochschulstudium (oder vergleichbare Ausbildung).
•3-5 Jahre Berufserfahrung.
•Erfahrungen im Bereich der Kundenberatung und Projekterfahrung sind Voraussetzung.

Technologie Know How

•Tiefe Kenntnisse in dem Microsoft Technologien sind erforderlich:
o Microsoft Server Virtualisierungstechnologien
?HyperV
?System Center Virtual Maschine Manager (SCVMM)
oMicrosoft Active Directory
oMicrosoft Server 2008
•Erfahrungen sind von Vorteil:
oim Aufbau eines Dynamic Datacenters ( Microsoft Cloud)
oim Bereich des Hostings oder Outsourcing
•Produktkenntnisse von Marktbegleitern (z.B. VMWare) sind gerne gesehen.

Weitere Anforderungen

•Die Arbeit eines Microsoft Consulting Beraters erfordert einen Einsatz bei Kunden in ganz Deutschland. Daher ist ein sehr hohes Maß an Reisebereitschaft erforderlich.


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Bad-Homburg-Consultant-Infrastructure-Schwerpunkt-%E2%80%9CDynamic-Datacenter%E2%80%9D-%28mw%29-Job/1560675/156067515606752012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBad Homburg, DEJob Category: Customer Service & Support
Location: Boeblingen, DE
Job ID: 770599-69965
Division: Services & Support

Standort: Bad Homburg, Berlin, Böblingen, Hamburg, Köln, München

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.

Die Consulting Service Abteilung „Basis Infrastruktur“ konzentriert sich auf die Bereiche Virtualisierung, Operating Systems, Identity Management & Security sowie Deployment. Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Rollout von komplexen Infrastrukturen. Wir konzentrieren uns dabei auf Großprojekte mit internationalen Großkunden und modernsten Lösungen. Als Hersteller tragen wir Verantwortung für den erfolgreichen Einsatz unserer Lösungen bei den Kunden. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Beratung: Als Consultant analysieren Sie die speziellen Anforderungen der Kunden, formulieren mit ihnen die Lösung und das Projektziel sowie das Pflichtenheft und wägen den Einsatz angepasster Lösungen gegen Individualentwicklungen und unseren Produkten ab. Die darauf folgende Implementierung, das Testing und der Rollout werden von erfahrenen Projektmanagern gesteuert.

Projektarbeit: Als Consultant liefern Sie optimale Lösungen, die unseren Kunden den größtmöglichen Vorteil aus der Nutzung von Microsoft Technologien ermöglichen. Consultants nutzen ihr sowohl breites, als auch tiefes Technologie- und IT-Knowhow um diese Lösungen zu planen und zu liefern, indem sie die kundenspezifischen geschäftlichen Herausforderungen mit Hilfe von wiederverwertbaren, effizienten Lösungen für den optimalen Geschäftsablauf unter Berücksichtigung von wirtschaftlichen Gesichtspunkten umsetzen.

Vertriebsunterstützung: Als Mitglied von virtuellen Account Teams hilft der Consultant unserem Vertrieb strategische Geschäftsmöglichkeiten zu identifizieren, zu verfolgen und abzuschließen, während er bestehende Projekte kontinuierlich ausbaut. Ebenfalls unterstützen Consultants, die geschäftlichen Kundenanforderungen in technische Anforderungen zu überführen, so dass diese in die Projektverträge übernommen werden können.

Wissens Transfer: Consultants spielen eine wesentliche Rolle im Knowhow Transfer zu unseren Partnern. Consultants nutzen ihre Kontakte zu den Produktgruppen, um das aktuellste Wissen über die entsprechenden Technologien zu besitzen.

Organisation: Consultants unterstützen das Microsoft Management als Experten für komplexe technische Fragestellungen und in der Weiterentwicklung von Lösungen und Kundenangeboten. Consultants berichten an den Competence Center Managerin der entsprechenden Abteilung.


Wir suchen: Dynamic Datacenter Berater

Um das Thema Dynamic Datacenter (und Microsoft Cloud) bei unseren Kunden zu unterstützen, suchen wir Mitarbeiter für unser Consulting Team.


Anforderungsprofil:

Ausbildung / Berufserfahrung

•Hochschulstudium (oder vergleichbare Ausbildung).
•3-5 Jahre Berufserfahrung.
•Erfahrungen im Bereich der Kundenberatung und Projekterfahrung sind Voraussetzung.

Technologie Know How

•Tiefe Kenntnisse in dem Microsoft Technologien sind erforderlich:
o Microsoft Server Virtualisierungstechnologien
?HyperV
?System Center Virtual Maschine Manager (SCVMM)
oMicrosoft Active Directory
oMicrosoft Server 2008
•Erfahrungen sind von Vorteil:
oim Aufbau eines Dynamic Datacenters ( Microsoft Cloud)
oim Bereich des Hostings oder Outsourcing
•Produktkenntnisse von Marktbegleitern (z.B. VMWare) sind gerne gesehen.

Weitere Anforderungen

•Die Arbeit eines Microsoft Consulting Beraters erfordert einen Einsatz bei Kunden in ganz Deutschland. Daher ist ein sehr hohes Maß an Reisebereitschaft erforderlich.


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Boeblingen-Consultant-Infrastructure-Schwerpunkt-%E2%80%9CDynamic-Datacenter%E2%80%9D-%28mw%29-Job/1560677/156067715606772012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSBoeblingen, DEJob Category: Sales
Location: Mississauga, CA
Job ID: 779209-70317
Division: Sales

The Principal Platform Specialist (PPS) is a senior sales leader with deep industry expertise, large opportunity orchestration abilities, senior sales and pipeline management skills. In this role, you will leverage broad business acumen to bridge the gap between a business opportunity and a conceptual solution using products and services from Microsoft and its Partners. This strategy will manifest itself in a large product and solutions pipeline and subsequent Tier 1 solution wins for the Application Platform team.

The PPS is a recognized “go-to” resource by customers, partners and colleagues within his/her accounts and industry affiliation. You will work closely with key client decision makers to define needs and then collaborate with a wealth of Microsoft resources to meet them. Creating trusted relationships while developing sales opportunities, you’ll drive revenue through 1-3 mission-critical, enterprise customers.

It’s your chance to:

Join a very high profile global team who are leading the growth of solution selling expertise within Microsoft

Sell world-class solutions targeted to address your customer’s most pressing business needs

Develop deep relationships with key enterprise customers

Grow and broaden your skills via ongoing formalized training together with participation in internal and external events

Key Activities :

Develop understanding of targeted customers’ Line of Businesses, the strategies they are targeting to achieve business goals and how these might require or relate to application based capabilities, the decision-makers within each LoB, the business applications they currently use and any challenges they face with these applications today

Work with the sales team to develop account plans to drive the above outcomes, and to pursue identified opportunities
o Formulates a unified account strategy which aligns Microsoft and key

Microsoft partners based on identified opportunity parameters

Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans

Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria

Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs

Ability to identify, lead, and efficiently close large scale, complex deals

The Enterprise and Partners Group (EPG) leads Microsoft’s efforts in driving solutions to our customers’ most pressing business issues. The Principle Platform Specialist role provides high visibility, high impact opportunity and a wealth of growth opportunities and challenges.

The PPS will be responsible for leading the creation of solutions, based on the Microsoft portfolio of products and the Microsoft ecosystem (ISV/SI solutions), in order to address the customer’s validated business challenges and initiatives. This strategy will manifest itself in a large product and solutions pipeline and subsequent business and mission critical solution wins.

Key Elements to the Principle Platform Specialist:

Strong, proven track record of consistently meeting and exceeding quota targets using a consultative/solution selling approach, focused on solving Enterprise customer problems with Line of Business solutions, within customers and markets that require a “break the mold” approach (e.g., size of transactions, complexity of sales, shifts in perception, etc.).

Demonstrated experience and expertise selling technology to senior business decision-makers by aligning & reinforcing the value of the technology to the customer’s overall business pain and/or strategic opportunities.

Proven record of effective account management, including Account Planning, Opportunity Generation and Management, Communication Plans, and Business Management Excellence.

Proven experience in the following key areas:
o Needs Analysis and Envisioning
o In-depth knowledge of competitors
o Demonstrated opportunity management skills

Is a resourceful problem-solver, leveraging internal and partner resources where and when needed to do what’s right for the customer and for the organization.

Working effectively within a virtual team, taking strategic direction from opportunity owners and considering inputs from team members.

Listening to customers (as opposed to telling/selling), probing for business process pains and opportunities, in an effort to meet or exceed their expectations.

Leveraging partner solutions to continuously find ways to solve customer needs.

In-depth knowledge of targeted customers’ Line of Business decision-makers (VPs of Sales, Operations, HR, Marketing, etc.), the business applications they use and/or develop together with any the challenges they face with these applications today.

Viewed as a partner by their current customers

Work with the sales team to develop account plans to drive targeted outcomes and to pursue identified opportunities
o Formulates a unified account strategy which aligns Microsoft and key Microsoft partners based on identified opportunity parameters

Jointly create evaluation plans with customer and orchestrates the virtual team to execute against these plans

Facilitate Envisioning and Architecture Design sessions as required to ensure technical resources are driving solutions targeted to key business related decision criteria

Create and present deliverables (final presentation, solution specification and value proposition) targeted to address identified customer needs

Ability to identify, lead, and efficiently close large scale, complex deals

Excellent verbal and written communication skills:
o The ability to persuade others through presentations, demonstrations, and written communication are required.

Strong facilitation skills

Communicates effectively:
o Constructs and communicates compelling arguments that convince others to take a desired action
o Demonstrates the ability to present ideas, goals, problems, outcomes, and processes in a fashion that is understood by a diverse audience.
o Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc.

Understands the customer’s business:
o Actively researches customer to determine business issues
o Asks “High yield” questions to draw out customers issues
o Differentiates symptoms from root cause problems
o Helps customer prioritize issues to derive high value initiatives

Builds and leads teams through influence:
o Demonstrates from experience, the ability to recruit and convince others to participate in achieving group goals.
o Keeps the group working toward a common shared outcome or goal
o Effectively utilizes and leverages virtual team resources

Problem solver:
o Demonstrates the ability to apply people, process, and technology to solving complex business problems.
o Effectively describes how to apply which type(s) of technology to solve or mitigate specific business problems
o Is familiar with and can describe to varied audiences in their business terms Microsoft’s solutions

Focused:
o Keeps the desired and agreed to outcome in mind while striving to complete the job and achieve the desired outcome

Organized and analytical:
o Works well in an unstructured environment and creates a common thread through seemingly dissimilar facts and/or events
o Organizes disparate facts and events, discovers causes and effects, and explains them to others

Trusted Advisor:
o Works effectively with all levels in the customer organization helping them understand and solve their business problems
o Becomes the “go to” person the customer seeks out when new business problems must be solved
o Is welcomed by top customer management to discuss new ideas and approaches

Creative:
o Identifies opportunities to solve problems in a new and different way
o Independently and unprompted creates solutions and shares those solutions with customers and peers
o This position involves significant executive level interaction and involvement including presentations, etc.

Acts as a mentor for less experienced Principal Platform Specialists and Solution Sales Professionals

Qualifications:

8-10 years’ experience in a software or related solution sales role

Strong proven track record of consistently meeting/exceeding quota
targets using a consultative/solution selling approach

Proven record of effective account management- planning, opportunity generation, communication, needs analysis, project management

Strong knowledge of competitor landscape

Ability to articulate the value of technology to a non-technical audience of senior business decision makers

Ability to align and communicate the value of technology based solutions to customers’ business related decision criteria

Ability to orchestrate and influence virtual teams to pursue sales opportunities

Strong understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.

Ability to lead teams through influence based on:
o Demonstrated experience related to the ability to recruit and convince others to participate in achieving group goals.
o Keeping the group working toward a common shared outcome or goal
o Effectively utilizing and leveraging virtual team resources

Provides examples of and demonstrates communication capabilities with presentations, articles, whitepapers, etc

Bachelor’s degree required and MBA is ideal

Microsoft is an equal opportunity employer which supports workplace diversity.

CA:SMSG

SALES:PPS

]]>http://www.microsoft-careers.com/job/Mississauga-Principle-Platform-Specialist-Job-ON/1569080/156908015690802012-06-15MicrosoftSalesfull-timeUSDstarting0BSMississauga, CAJob Category: Services & Consulting
Location: Tokyo, JP
Job ID: 779821-70717
Division: Services & Support

Senior Consultant for Dynamics AX

Microsoft Enterprise Services is seeking a Senior Consultant to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses a technical ERP background, strong project and business solutions experience. The ERP consultant applies advanced analysis skills and experience in the domain of ERP solutions to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate will have a track record of technical excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and ERP technologies.

To be credible he or she must have current and deep experience with implementing large ERP solutions on the Microsoft Dynamics AX platforms, or other large scale ERP systems (e.g. SAP, Oracle/PeopleSoft, Lawson, …). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Center of Excellence Consultant helps customer account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics AX 2012 platform. The Dynamics AX Architect applies advanced analysis skills and experience in principals of ERP application design to define appropriate customer solutions. A Dynamics Consultant routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Consultants are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for ERP solutions with product certifications and specific ISV packaged solutions expertise as needed.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 10+ years relevant working experience including expertise in enterprise ERP implementations as well as application deployment and/or distributed system implementation, knowledge of Dynamics AX is an advantage but isn’t a must. Qualifications include hands-on experience with multi-phase, global, enterprise-wide ERP implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

Work Location: Tokyo(Shinagawa)

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Consultant-Job/1596907/159690715969072012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTokyo, JPJob Category: Sales
Location: Munich, DE
Job ID: 780085-70931
Division: Sales

Standorte: München, Köln, Berlin, Bad Homburg, Boeblingen, Hamburg

Ausgeprägte Problemlösungskompetenz und eine seniore Beratungspersönlichkeit die sich beim Kunden bis hinauf zur Vorstandsebene den Ruf eines Trusted Advisors erarbeitet - das sind die wichtigsten Erfolgsfaktoren in dieser herausfordernden Position. Ihre Aufgabe ist es, unsere Kunden davon zu überzeugen bei zukünftigen Anwendungen und Prozesserneuerungen auf Microsoft Produkten und Technologien zu vertrauen. Dabei bauen Sie vertrauensvolle Beziehungen zu kaufmännischen wie technischen Entscheidungsträgern auf und beraten diese im Zuge komplexer geschäftlicher Herausforderungen. Durch Nutzung oder Erweiterung eines Eco-Systems und den treffenden Argumenten sind Sie in der Lage unsere führende Technologieplattform im Application Platform Umfeld „On Premise“ und in der „Cloud“ erfolgreich bei den Kunden zu verankern und damit Ihre vertrieblichen Ziele zu erreichen.

Marktführende Technologien wie SQL Server gehören genauso zu Ihren Produkten wie die hochinnovative Cloudplattform und Lösung Windows Azure auf Basis IaaS, PaaS und SaaS. Für Ihren Erfolg nutzen Sie intensive Einblicke in die Geschäftsprozesse des Kunden und umfangreiches Applikations-Know-how, um Business-Probleme gedanklich zu durchdringen und neue, innovative Lösungswege zu finden. In einem hochqualifizierten Team setzen Sie die richtigen Schwerpunkte und ergreifen die notwendigen Aktivitäten um mit den zur Verfügung stehenden Ressourcen effizient zukunftsweisende Architekturlösungen zu Entwickeln. Diese präsentieren und diskutieren Sie auf Entscheiderebene und unterstützen die Kunden auch mit Hilfe unseres führenden Partnernetzwerkes bei einer zügigen Umsetzung. Durch Ihr Interesse am Erfolg des Kunden erreichen Sie Ihre Ziele und erhöhen die Kundenzufriedenheit.

Ihre Qualifikation:

- Hochschulabschluss in BWL, Informatik oder eine ähnliche Qualifikation
- Qualifikation zum MCSE
- Umfangreiche Erfahrung in der Steuerung eines virtuellen Teams
- Fundierte Vertriebsqualifikationen - bevorzugt mit Zertifikat –, verbunden mit sehr guten Kenntnissen der Vertriebsprozesse sowie in Themen wie Six Sigma, ITIL und CMC
- Praxis in der Durchführung von Marketingmaßnahmen, in der Erstellung von Finanzanalysen sowie rund um Prozessberatung und Automation
- Nachweislich hohe Erfolgsquote im direkten Verkauf von IT-Lösungen an IT- und Business Entscheider.
- Sehr gute Fähigkeiten in der Kunden- und Projektsteuerung einschließlich Chancengenerierung und Vertriebs/ Kommunikationsplanung
- Praxis in den Kernthemen System- und Anwendungsdesign und Anforderungsanalyse
- Erstklassige Einblicke ins Wettbewerbs- und Kundenumfeld
- Sicherer Umgang mit einem CRM-System (Microsoft CRM)
- Kommunikationsstärke in Wort und Schrift, Präsentations- und Verhandlungssicherheit auf höchster Ebene
- Hohe Zielorientierung, sehr gute analytische Fähigkeiten und gute Selbstorganisation
- Ausgeprägtes Prozessverständnis

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

WWEPGJOBS
SALES:PPS
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]]>http://www.microsoft-careers.com/job/Munich-Application-Sales-Manager-%28mw%29-Job/1600617/160061716006172012-06-15MicrosoftSalesfull-timeUSDstarting0BSMunich, DEJob Category: Customer Service & Support
Location: , , US
Job ID: 788906-77093
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Minneapolis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

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PFE


]]>http://www.microsoft-careers.com/job/PREMIER-FIELD-ENGINEER-SharePoint-Job/1782540/178254017825402012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BS, , USJob Category: Customer Service & Support
Location: Germany - Non Location Specific, DE
Job ID: 791301-78596
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Timisoara, provides high technical service and 3rd and 4th level support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is an extension of the Bucharest Site, staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.

Start Date: ASAP
Location: Timisoara
Contract: Outsourced Employment Contract

JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our German speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;

TECHNICAL REQUIREMENTS
Design, administration and/or support experience with Microsoft Exchange (2000 / 2003 / 2007 / 2010)
Knowledge of Microsoft Exchange concepts like Mailbox and Public Folder Databases, Mail Routing and messaging protocols, Clustering and Redundancy, performance tuning and hardware design
Background of working with Windows Server 2003 or 2008, including IIS6 or IIS7
Knowledge of Active Directory and TCP/IP Networking
Familiar with Exchange Anti-Spam, Anti-Virus, Backup solutions
Familiar with troubleshooting tools like ExBPA, Perfmon, Network tracing
Knowledge of other messaging systems e.g. Lotus Notes, PostFix, QMail, etc

OTHER REQUIREMENTS:
Strong working knowledge of English and German (verbal and written) is a must
Communication skills in international environment
Willingness to improve technical skills and language skills
Customer-oriented attitude.
Passion for technology

JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Medical program
Lunch vouchers
Mobile phone and laptop
Competitive salary package
and others.

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events.



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]]>http://www.microsoft-careers.com/job/Exchange-Support-Eng-German-Job/1816299/181629918162992012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Human Resources
Location: Bellevue, WA, US
Job ID: 791964-79738
Division: Human Resources


Talent Management Consultant Job Description

The Online Services Division is dedicated to attracting and retaining the best and the brightest talent in the industry. One big piece of the talent management puzzle is making sure that our programs and experiences are cutting-edge and continue to drive lasting business impact. Come be part of the team that designs, develops and executes the talent management strategy for Bing, MSN, MSFT Advertising and GFS as the Talent Management Consultant for Online Services.

The successful candidate will be a critical partner to the HR line and will be responsible for executing against a successful talent management strategy for the OSD and GFS organization. The work associated with this growth focuses on increasing leadership and management capabilities, creating a learning roadmap for the business and building a High Potential experience that attracts, engages and retains key talent in the organization. Other critical deliverables include: leadership and management development, diversity & inclusion, training, and HiPo identification and program implementation.

The role requires strong program management and cross-group collaboration skills in order to deliver results through others within a complex, cross-company environment. The successful candidate will have experience managing large scale programs in partnership with operations, systems, program design and the HR organization.

Key Responsibilities:
- Build OSD HiPo strategy including assessment and diagnosis of High Potential and learning needs/business gaps in conjunction with the Talent Management Team and HRBPs in the business.
- Manage the High Potential experience for all career stages including identification, communication, facilitation, and content design.
- Oversee Management Excellence initiatives across the division managing the ME scorecard and acting as ME champ for the business.
- Build the ME strategy and learning roadmap and implement across all levels of OSD management.
- Coordinate participation, in conjunction with the HR line, for corporate employee, manager, and leadership development programs.
- Serve as subject matter expert related to High Potential and Management Excellence learning initiatives within the business.
- Assist in design, development, and implementation of on-going leadership development, calibration/people review, and succession planning processes.
- Proactively partner with POC and HR when designing and implementing sustainable and globally scalable systems and processes.
- Work with the Diversity Program Manager to infuse D&I work into HiPo and ME communications and agendas.
- Develop plans to seamlessly design, implement, and integrate in-business processes with professional and corporate efforts.
- Build strong partnerships with the Talent Team and in-business HR partners.
- Refine, implement, and drive the adoption of learning strategies across the organization.

Required competencies and skills:
The ideal candidate should possess the following skillset:

- Outstanding diagnostic skills and strategic thinking
- Project management with attention to the fine details
- Significant subject matter experience in Career Development and/or Talent Management
- Consultative approach and demeanor
- Excellent collaboration across boundaries and functions - ability to work with a range of levels within the organization
- Strong communication and presentation / facilitation skills to a variety of diverse audiences
- Impact & Influence skills
- Organizational agility and ability to deal with ambiguity and adapt to change rapidly in response to business conditions
- Excellent communication (written and verbal)
- Orientation towards the customer, taking the systemic view, and building relationships is important

Education & Experience
- A bachelor’s degree in social sciences, business, and education or like field is required, Masters preferred
- 5+ years experience in OD and/or Human Resources is required with at least 2 years related to Talent Management
- Experience working with senior leaders is highly recommended
- Comfort and experience in working with and successfully implementing key in-business processes and large-scale projects is a plus

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.





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J2WERPM]]>http://www.microsoft-careers.com/job/Bellevue-Talent-Management-Consultant-Job-WA-98004/1842412/184241218424122012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Program Management
Location: Bellevue, WA, US
Job ID: 793009-80296
Division: Online Services Division

Since Bing launched in June of 2009, the search world has changed for the better. We’re helping people break free from search overload and enabling them to make decisions with Bing’s powerful, friendly tools. We’re attracting new users and changing how people think about Microsoft and Search. We have a long road ahead and we need your help! Key to our continued success in this hypercompetitive space is taking enormous volumes of data and turning them into useful, actionable information to drive increased user engagement through great Bing features and improvements. We’re talking petabytes of data about how searches succeed, how they fail, and how we can improve Bing and our partner properties like maps, commerce, travel, and more.

Now is a great time to join some of the best and brightest people in this industry at Bing (Bill Gates’s favorite engineering team of all time)! Bing Data Mining is a young team with a mission of accelerating innovation in search using a data driven approach. Our team builds platforms to process petabytes of data, systems to deliver high quality data (including reporting, bot/spam detection, data quality metrics monitoring etc), apply quantitative techniques to turn raw data into insights and enable breakthrough user experience improvements through rapid experimentation.

Roles & Responsibilities
Building a sophisticated data platform to support massive scale processing requires complex logic and systems to acquire, process petabytes of data to enable machine learning, training, metrics reporting, data mining, pattern recognition and analysis. Our systems enable us to provide high quality data with detection and removal internet bots, spurious data and innovations to aid rich analysis of user behavior through new data visualization techniques.

In this role, you will lead our efforts to build next generation of data platform to provide near real-time data. You will also work with multiple partners across Bing, OSD and Microsoft to drive acquisition and integration of new signals to improve search. This is unique and highly visible role for a senior PM requiring strong technical depth, cross group collaboration, excellent at generating and pitching new ideas.

Skills & Qualifications
- Love the challenge of developing reliable and scalable systems to process petabytes of data
- Creating analytical applications to discover user behavior patterns
- Strong technical, design and problem solving skills to tackle the challenges of building next generation of data platform
- Passion for Big Data, data mining and analytics
- Entrepreneurial spirit and love working in a fast paced environment
- Excellent communication and cross group collaboration skills

Experience Required
- BS/MS in Computer Science, Computer Engineering, Math or related discipline preferred. PHD is a plus.
- At least 4 years of experience in program management, analytics or related experience
- Expertise in machine learning, data mining, statistics, fraud, spam or malware detection
- Familiarity with search engines, web technologies, distributed file systems, large scale processing systems like Hadoop, Hbase is plus
- Background in business intelligence, data warehouses is plus

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the work place.


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]]>http://www.microsoft-careers.com/job/Bellevue-Program-Manager%2C-Senior-BING-%28793009%29-Job-WA-98004/1858239/185823918582392012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Development
Location: Bellevue, WA, US
Job ID: 793157-80372
Division: Online Services Division


If you have experienced Microsoft’s new decision engine Bing, and are excited about how large scale web technologies work, then read on. Bing is receiving amazing reviews and generating a lot of excitement in the industry by introducing new paradigms for search and user experience. The Bing team is focused on excelling the competition in these areas. This is the most exciting time to be on the team. The performance of Bing decision engine is a top priority in quest to be the industry leader in search. Ever wondered if caching assets, or embedding them, or rendering via script is faster? How much does a millisecond of latency really matter? If you find yourself counting milliseconds instead of sheep when you go to sleep, you may be the candidate we are looking for. Come and drive development for Bing Performance!

Bing Performance team is looking for a Software Design Engineer to help deliver the fastest search experience to our millions of users. To excel in the Bing Performance team you need to know how the web really works. This entails working with a very wide spectrum of technologies such client side rendering technologies and optimization techniques, network protocol and topology design, performance optimizations of server side applications, data analysis, and performance diagnosis. This job requires the ability to collaborate across a number of teams in Bing from architectural to implementation level details. In addition, this job requires the ability to analyze Bing live-site performance, build performance-oriented features that directly benefit Bing end users, and to develop tools that enforce performance best practices and auto-diagnosis of performance issues to accurately identify root causes. Also, the job will require the ability for data analysis on large volumes of raw information to determine trends and hotspots.

Qualifications for this position include
Minimum of 7 years of relevant software design, development and product shipping experience is required
Solid development experience in C/C++ is required
Development experience using client technologies (javascript, css, html, browsers) on large scale web applications is required.
Knowledge of TCP/IP and HTTP protocol design and implementation is required
Experience in performance optimizing techniques for client and server side technologies is preferred.
Knowledge of network topology design is preferred

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BingCB
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]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer%2C-Senior-BING-Job-WA-98004/1860681/186068118606812012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: , , US
Job ID: 784878-74232
Division: Services & Support


This position is for the US Services Consulting for IT Operations team. Senior Consultant - Exchange - US Enterprise Services.

This is an exciting opportunity to help define, build and grow a new high value service delivery capability. Microsoft Services is looking for Consultants who have a mix of advanced technology, IT operations and strategic business skills. The role requires broad and deep technology and IT operations knowledge, and the ability to architect solutions by mapping common customer business problems to reusable services focused on operational effectiveness and business value. Demonstrated ability to engage in senior level business and technology decision maker discussions related to IT operations, best practices, business value, and end-to-end information technology security is also a must. Consultants are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. Consultants have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Consultant applies advanced analysis skills and experience in principals of IT operations to define appropriate customer solutions. To be credible he or she must have current and deep experience with operating and optimizing Microsoft
Windows Active Directory within complex Microsoft and heterogeneous infrastructures. The successful candidate has deep technical knowledge and operational experience with Microsoft infrastructure technologies such as Active Directory, and Microsoft Exchange.. The ideal candidate will also bring strong applied expertise in the following areas:
- Exchange 2007/2010 Experience - Preferred
- ADAM, ADFS, ILM, MIIS, DNS, Trusts and GPOs
- Directory Services and Branch Office Deployments
- IT operations and optimization
- SQL Admin (100-200 Level)
- Big plus - Microsoft Lync Large scale designs for IM & Presence, Web Conference, Audio/Video Conferencing


Knowledge of and a passion for operations and the principles of Microsoft Operations Framework and ITIL is required. The Consultant assists account teams to identify, pursue and close strategic business development opportunities while continually driving add-on business within existing accounts. To accomplish this, Consultants must be effective in fostering executive level relationships. When asked, consultants help translate business requirements into engagement outcomes for inclusion in contracts and/or statements of work (SOW). In some cases Consultants may also assist in contract negotiations. Consultants maintain product group relationships and may act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. Consultants are able to deliver articulate and effective strategic presentations to audiences of all sizes.

The Consultant must have proven experience working on projects through the entire project lifecycle, while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will be expected to become proficient in the MOF and ITIL process frameworks in order to map customer business problems to reusable end-to-end process within 6 months of joining the team. Demonstrated ability to engage in IT and business executive discussions related to availability, agility, business value, security management, disaster recovery, and the value of process in an enterprise environment is also required. In this senior role, the consultant must share best practices with team members to help enhance the quality and efficiency of customer support. Establish effective working relationships with the Microsoft business groups by working through appropriate escalation channels. Establish strong relationships with Microsoft Field Sales, Enterprise Services, and other internal resources as appropriate. This position has frequent contact with Microsoft Corporate customers, Enterprise Services account contacts, and Customer Support staff. The consultant may assist account teams in growing existing accounts and developing new ones. To accomplish this, the consultant must be effective in fostering executive level relationships, and in some cases assist in contract negotiations. This is a role that requires excellent written and verbal communication skills, along with a demonstrated ability to achieve high customer satisfaction in high pressure environment is essential. This position requires self-motivation and ability to work remotely with other team members.

The successful candidate will also have the ability to discuss the strategic application of an optimized, operationally sound, efficient, and secure Infrastructure environment with senior IT and Business leaders. This is a senior role and it requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Travel is an integral part of this position, and candidates must be willing and able to travel as required by the needs of our customers and business. Travel required is estimated to be 75%.
SS:PSS

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Exchange-Non-Location-Specific-Job/1722581/172258117225812012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Qatar - Non Location Specific, QA
Job ID: 786290-74850
Division: Services & Support


Job Title: Senior Project Manager
Location: All MEA HQ Locations (excl. Israel, incl. Qatar, Riyadh)

Job Summary:

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.

The Microsoft Services Project Manager (PjM) role focuses in day-to-day operational and delivery of large and/or complex engagements consisting of multiple resources (MCS, partner, and/or customer). The project manager is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). In addition, this role will assist with identifing problems and applying corrective actions throughout the project management life cycle to other challenged projects. Corrective action normally represents minor or routine adjustments to bring project performance back into alignment with project cost, schedule and resource utilization plans.

The Project Manager role provides the consolidated viewpoint of project status that enabled Microsoft Services leadership to have knowledgeable, data specific discussions with customers on long-term or complex engagements. The following specific activities and deliverables outline the high-level responsibilities:

Project Management. Perform the following key activities to ensure quality execution in the delivery of a service/solution, to deliver within constraints (schedule, features/functionality, and budget), and manage customer conditions of satisfaction.

Project Scope: Manage the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering.

Risk Management: Establish a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks

Execute Project Protocol: Execute establish (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.

Resources: Manage Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.

Administration: Maintain a Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.

Track and Control: Stay current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, perform the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.

Status Reports: Collect, access and publish project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.

Project Assessment and Recovery: When required, assist with the assessment of project performance with regards to execution in the delivery of challenged engagement delivery. Once the assessment is complete the project manager may be required to direct the recovery by taking control of all the key project areas whilst maintaining a good relationship with the local subsidiary team such that the local team can regain their control when the project is back on track.

Tools/Process: Use Microsoft Project as the project management application and utilize the Services Delivery Methodology (SDM ). Use the principles of the Microsoft Solutions Framework (MSF ) and the Microsoft Operations Framework (MOF ).


Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10+ years related technology experience.
Excellent project management capabilities, PMP certification required
Must have managerial skills and the ability to handle complex critical situations with managing a range of different stakeholders and conflicting interests
Ability to work in changing environments with changing resources and proven ability to provide stability to challenged teams and the projects
Excellent English language skills and the ability to present for top management. Excellent French and/or Arabic language skills will be a distinct advantage
13,000 hours (at least 9 years) of documented project management experience
Have worked on projects with a total billed hours of 5,000 hours Fixed Price or 15,000 hours Time and Materials (approximately USD $1,000,000 and $3,000,000 respectively)
Work with teams of 100+ people (may include customer/partner resources) in a given district, region or country.
Work experience should involve technical consulting, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Candidates must have a high-level understanding of markets, customers and related technology
Candidates must have a high-level understanding of customer and partner business and IT environment

]]>http://www.microsoft-careers.com/job/Qatar-Non-Location-Specific-Senior-Project-Manager-Job/1738200/173820017382002012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSQatar - Non Location Specific, QAJob Category: Services & Consulting
Location: Spain - Non Location Specific, ES
Job ID: 786272-74960
Division: Services & Support


Location: EMEA locations*

Microsoft Enterprise Services is seeking an experience architect to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance, technical delivery , review services or project management for the top critical business solution implementations based on Dynamics CRM in the enterprise. This is a unique opportunity for the right individual who possesses an Enterprise CRM background and business solutions experience. The CRM Solution Architect applies advanced analysis skills and experience in the domain of customer relationship management to define appropriate customer solutions, to develop detailed solution architecture and estimates for customer implementations. The ideal candidate has a track record of technical and business excellence with the proven ability to map customer business problems to end-to-end technology solutions. This person will have demonstrated the ability to engage in senior level technology discussions related to business agility, IT value, and CRM technologies.

To be credible he or she must have current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform, or other large scale CRM systems (e.g. Siebel, SAP, Oracle CRM or Salesforce.com,). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms. Advanced domain knowledge in one or more vertical industries is a must.

The Center of Excellence Solution Architect helps account teams identify, pursue and close strategic business development opportunities while continually driving existing projects. Architects are key enablers for Microsoft Enterprise Services and Microsoft Partner teams - a key goal is to improve the readiness of local/regional teams and Partners who are engaged in critical pre-sales activities for large, complex and strategic projects on the new Dynamics CRM 2011 platform and the CRM Online cloud solution. As a member of the Center of Excellence for Dynamics he or she routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They maintain extensive product group relationships and drive technical readiness for CRM solutions with product certifications and specific ISV packaged solutions expertise as needed. The ideal candidate will have:
- Deep Know-How and proven record of applying CRM in one or more industries ie. Telecommunication, Retail, Financial Services, Public Sector etc.
- Sound Business & Technical Knowledge of integrating CRM with the other third party systems ie. ERP, Billing and etc.
- Proven experience of Enterprise Architecture in a complex system.
- Proven experience of Enterprise Architecture in complex heterogeneous environments
- Proven experience in presales activities including responding to any type of RFXs, Proof of Concepts, Demo , Presentations and positioning in front of C-Level Executives
- Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Working knowledge of specialized tools, solutions or ISV whether they be Microsoft partners or competitors.
- Knowledge of full application life cycle design tools and methodologies such as Sure Step, SDM and Agile.
- Exceptionally demonstrated consulting skills.
- Large enterprise deployment experience in complex heterogeneous environments
- Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of an application delivery project.

The successful candidate will have a degree in Computer Science or Business Administration or equivalent work experience. This role requires at least 7+ year’s relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation. Knowledge of Dynamics CRM is an advantage but isn’t a must if compensated by broad industry experience and competitive application knowledge. Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

*PLEASE NOTE this position should be based in most of our major Microsoft offices across EMEA, however we do not provide relocation or sponsorship. Some locations may be preferred due to customer engagements.

]]>http://www.microsoft-careers.com/job/Spain-Non-Location-Specific-CoE-Dynamics-CRM-Snr-Architect-Job/1742551/174255117425512012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSpain - Non Location Specific, ESJob Category: Services & Consulting
Location: Senegal - Non Location Specific, SN
Job ID: 780284-75706
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/Infrastructure-Architect-Job/1757127/175712717571272012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSenegal - Non Location Specific, SNJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 765337-53364
Division: Interactive Entertainment Business

Microsoft Studios 343 Industries is looking for an experienced graphics developer to help in the creation of amazing game visuals in the Halo universe. Work on one of the most exciting and creative properties in the industry; Work with the incredible 343 team to help drive the future of Halo.

We are looking for an experienced graphics developer to help us deliver cutting edge graphics technologies for AAA experiences. Candidates should understand and have experience with how to bring great graphics to life.

Responsibilities

The graphics team is responsible for the graphics engine and for supporting artists in creating their vision. This also includes creating systems and supporting material artists as they create shaders and materials with artistic flair. You will be expected come up to speed quickly with the current rendering and shading architecture, supporting current efforts and future investigations. You will be coding in C++ and in HLSL, and occasionally in CPU vector processor intrinsics. A key part of the role is working closely with artists and understanding, predicting, and creating the technologies required for them to create their cutting edge art.

Qualifications and Skills

Experience as a graphics developer for a current generation AAA console game
Excellent problem solving particularly with graphics issues
Solid understanding of performance, analysis, and optimization
Solid math skills (3d, linear algebra, trigonometry, etc.)
5+ years of professional C++ experience
Professional HLSL experience, Compute is a plus
DirectX graphics experience; Xbox 360 or DX11 experience is a plus

*To consider similar job openings within Microsoft Game Studios on MS Career, use keyword: Microsoft Studios

SC:ME

J2WERPL1]]>http://www.microsoft-careers.com/job/Redmond-Graphics-Developer-IEB-Microsoft-Studios-343-Industries-Halo-%28765337%29-Job-WA-98052/1417541/141754114175412012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 768827-63673
Division: Online Services Division


MSODS is THE identity service powering Office365, InTune, CRM online and all future Microsoft services empowering millions of customers to get on to the Microsoft Enterprise Cloud. WE are a platform service building online directory that will scale to many millions of identities, enabling several MS products to go online and driving the strategy for app marketplace for services (reach out to get more detailed info, incubation stage).

MSODS is the team for you if you are interested in influencing the design for key new features that are being planned in cloud identity space, building a strategy to improve the code velocity while keeping a high bar for backward compatibility, scale and resiliency, building infrastructure for better optics into datacenter, enabling team with tools and methodology to assess quality in live site with “Testing in Production”, believing and taking a key role in driving adoption of true service basics and culture on the team and learning cutting technologies like token services, cloud directory, distributed/large scale synchronization,…

We are a QA team who are embracing the notion of “dev owning quality” as well so that testers take on more complex challenges that add more value and provide clear path for senior ICs to continue to grow. This is not your typical test team doing functional testing. We are a test team who believe using engineering solutions vs processes to solve problems to improve productivity. We live and breadth in our production environment, for example, drive load testing in production, do chaos monkey like activities,… If these match your interests and how you would like to grow, come over and join the fun ride.

Requirements and Qualifications:

-Solid programming and design skills
-5+ years’ experience as a Test, Dev, or equivalent
-Master or BS degree in computer science or a related degree
-Effective communication, strong drive with clear clarity on vision and execution
-Strong hands on experience leveraging appropriate test methodologies, tools and infrastructure
-Working knowledge of one of these areas is strongly preferred but not required: Web technologies, Web Services, AD, ADFS, STS/token services, FIM/ILM, Performance testing; Security Tools or Network Security, Fault Tolerance

If you want to get on to the cloud bandwagon and invest next few years of your career in a new area/team, this is your best bet.

ST:IDT
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]]>http://www.microsoft-careers.com/job/Redmond-Senior-Software-Develpment-Engineer-Job-WA-98052/1445399/144539914453992012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Services & Consulting
Location: Berlin, DE
Job ID: 769023-63634
Division: Services & Support

Standorte: München, Köln, Bad Homburg, Hamburg, Berlin, Böblingen,

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um sich mit jeder Menge Microsoft-Know-how, Beratungserfahrung und grenzenloser Leidenschaft auf den Weg zu namhaften Kunden im gesamten Bundesgebiet zu machen: als Mitglied unserer Service Line „Infrastruktur“, in der sich alles um Betriebssysteme, Virtualisierung, Identity Management, Security und Deployment dreht. Hier begegnen Ihnen modernste Lösungen wie z. B. TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitale Arbeitsplätze. Hier tauchen Sie als Consultant tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing eines Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, den Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.

Wir suchen: Hosting & Outsourcing Architekten
Um das Thema Dynamic Datacenter und Microsoft Cloud bei unseren Kunden zu unterstützen, suchen wir Mitarbeiter für unser Consulting Team.

Anforderungsprofil:

- Ausbildung / Berufserfahrung
- Hochschulstudium (oder vergleichbare Ausbildung).
- Mehrjährige Berufserfahrung (mindestens 3-5 Jahre) bei der Konzeption und Implementierung von Datacenter & Private Cloud Technologien.

- Technische Erfahrungen im Bereich Hosting von Lösungen im Großkundenumfeld

- Technische Erfahrungen im Bereich Outsourcing von Lösungen im Großkundenumfeld

- Erfahrungen im Bereich der Kundenberatung und Projekterfahrung sind Voraussetzung.

- Technologie Know How
- Erfahrung in der Konfiguration und im Betrieb von Private Cloud Lösungen inkl. Hosting / Outsourcing sind von Vorteil:
- Klassische Outsourcing Projekte / Modelle,
Private Cloud Modelle,
Hybrid Modelle zwischen „On Premise“ und „Public Cloud“
- Technische Kenntnisse in folgenden Bereichen sind von Vorteil:
Microsoft BPOS bzw. Microsoft Office365
Verknüpfung von Microsoft Backend Infrastruktur mit der Microsoft Cloud (z.B. Migration von Benutzerkonten, Abgleich der Kontoinformation, Zusammenarbeit / Federation)
- Grundlagentechnologien der Microsoft Infrastruktur
Microsoft Active Directory
Microsoft Server 2008
Exchange 2010
HyperV
System Center Virtual Maschine Manager (SCVMM)
- Produktkenntnisse von Marktbegleitern (z.B. Novell oder VMWare oder Amazon) sind gerne gesehen.

- Weitere Anforderungen
- Da wir nationale und internationale Kunden betreuen, setzen wir folgende Sprachen als verhandlungssicher voraus: Deutsch, Englisch.
- Die Arbeit eines Microsoft Consulting Beraters erfordert einen Einsatz bei Kunden in ganz Deutschland. Daher ist ein sehr hohes Maß an Reisebereitschaft erforderlich.

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

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]]>http://www.microsoft-careers.com/job/Berlin-Hosting-&-Outsourcing-Architekten-%28mw%29-Job/1445403/144540314454032012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSBerlin, DEJob Category: Sales
Location: Cologne, DE
Job ID: 769297-64009
Division: Sales

Standorte: Köln, Böblingen

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Für globale Großkunden suchen wir in der Region Rhein-Main und in Stuttgart Account Service Executives mit Erfahrung in der Telekommunikations- und Automobilindustrie.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen aller Branchen (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

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]]>http://www.microsoft-careers.com/job/Cologne-Account-Services-Executive-f%C3%BCr-Telco-und-Automotive-Industrie-%28mw%29-Job/1451505/145150514515052012-06-15MicrosoftSalesfull-timeUSDstarting0BSCologne, DEJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 754266-41193
Division: Services & Support

Vous êtes passionnés par l’infrastructure des Systèmes d’Information et souhaitez mettre cette passion au service des utilisateurs ?

Microsoft Services, la division conseil de Microsoft, a pour mission de favoriser l’adoption des technologies Microsoft dans le cadre de projets critiques des grandes entreprises clientes et de sécuriser le déploiement de ces technologies grâce à ses équipes.
Microsoft Services intervient sur le cycle complet des projets en délivrant des offres de services génériques ou spécifiques, en utilisant des méthodologies éprouvées, en s’engageant seul ou avec des partenaires pour assurer la définition de l'architecture, la planification et la mise en œuvre des solutions Microsoft.
Suite à une forte croissance d’activité, Microsoft Services cherche à renforcer ses équipes de consultant(e)s .NET.

Votre mission :

En rejoignant les équipes de consultant(e)s, vous interviendrez en amont des projets, en accompagnant nos clients dans leur choix de technologies puis en tant que garant de l’architecture mise en œuvre.
Plus précisément, vos principales responsabilités seront les suivantes :
- Rencontrer les clients de Microsoft, comprendre et analyser leurs besoins
- Assurer la réalisation des missions (études d’architecture, audits, mises en œuvre et déploiements importants, migrations, etc…) en assurant un haut niveau de satisfaction client
- Etablir et entretenir des relations avec les autres équipes de Microsoft impliquées chez ses clients (ventes, avant-vente, support)
- Assumer la responsabilité de la qualité des missions et de la satisfaction des clients

Votre profil :

- Diplomé(e) d’une Grande Ecole d’Ingénieur ou d’une formation universitaire (Bac+5) en informatique ou télécoms
- Vous justifiez d’une première expérience significative (au moins 2 ans) sur les technologies .NET, idéalement acquise dans une société de conseil ou auprès d’un intégrateur
- Au cours de cette expérience, vous avez pu mettre en œuvre vos compétences relationnelles (notamment dans les domaines de l’avant-vente et de la réponse à appels d’offre)

Vous vous reconnaissez les qualités professionnelles suivantes :

- La passion pour la technologie et l’innovation
- Un savoir-faire méthodologique éprouvé
- Une grande qualité d’analyse et de synthèse
- La capacité à travailler en équipes et à s’adapter à des environnements variés
- Une bonne présentation, le sens de l’écoute, une excellente communication (écrite et orale)
- Une bonne maîtrise de l’anglais

Poste basé en région parisienne; des déplacements seront à prévoir.



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]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-Consultant%28e%29-_NET-HF-Job/1271202/127120212712022012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Sales
Location: Jordan - Non Location Specific, JO
Job ID: 790099-78112
Division: Sales

TITLE: OEM and Retail Lead,
LOCATION: Any approved NEPA Location

Job Purpose
The OEM (Original Equipment Manufacturer) business is chartered with the proliferation of Microsoft intellectual property through the legitimate installation on new systems within the OEM community including; Multi-National (MNA), Named (or Direct) and System Builders (SB). Incorporated into this responsibility is overall revenue and unit growth, channel management, reduction of unlicensed PCs and design wins. Success requires internal and external executive level relationship management, alignment of strategic initiatives Microsoft-wide and exemplary cross-group collaboration.

The priorities of retail channel marketing programs, OEM assortment investment programs, and compete initiatives will be to transform the PC purchase process to be best in class; execute flawlessly in each of the three selling seasons; and know, romance, and sell hardware. The OEM & Retail Lead is accountable for the subsidiary cross-channel account plans and will co-ordinate with CMO (Central Marketing Organization) to drive synergies between OEM & Retail co-marketing investments.

Duties / Key Accountabilities:
The OEM and Retail Lead will be responsible for developing sales strategies and plans to drive Microsoft software adoption by OEMs. As defined above, the OEM community includes MNA, Named Accounts and the System Builder Channel.
There will be accountability for MNA, Named and System Builder customers. This person will also drive the execution of these plans by hiring, developing, directing and empowering sales and marketing professionals. He/she will be accountable for the business goals relating to these partners, including revenue, unit, gains against unlicensed PC, product attach and mix and other metrics. The person in this role will lead the effort with OEMs of all sizes to ensure that products shipped by these partners will support and take advantage of current and future Microsoft technologies.

The Lead will ensure; (1) that local headquarters of MNA accounts are included into the country planning; (2) that necessary recourses are available; (3) that the Business Groups within the appropriate country are informed about the strategy of these type of accounts, This position requires shared responsibility for supporting the MNA global initiatives, including revenue and attach rates.

In all scenarios, the OEM & Retail Lead will leverage One Microsoft to generate innovation and thought leadership and will be responsible for a thorough understanding of the business environment and competition.

Advocate and be the spiritual leader for consumer business across the subsidiary (internally and externally)

Role requires at least 50% travel in NEPA.

Candidate Profile:

Knowledge, skills and experience and Qualifications:

12 years + of relevant experience preferably in a similar role.
Bachelor degree is required for the role, MBA preferred
English fluency is a must, French and Arabic languages highly preferred.

Business management: Analyzing and reporting accurately on the business is necessary to keep executive management and peer groups up to speed. It is also important when gathering support for new programs to give proper consideration to our partners large and small. There is much cross group collaboration that is necessary which means explaining the business and our strategies is a must.

Strategic planning: Timely market intelligence gathering is essential in reporting trends and potential business influencers. This person will lead the effort in understanding the market situation well enough so that a solid strategy can be built to accomplish Microsoft’s goals in the market and retain observance of global governance for the OEM & Retail business. The person must be good at developing clear, unambiguous strategies to achieve key goals such that sales and marketing people know what they have to achieve in order for them to be successful and as a result for Microsoft to be successful.

Relationship management: This person must be able to develop high level relationships both internally and externally. Close collaboration with local and MEA/Redmond Microsoft leaders is crucial to the success of this job, as well as with the OEM and Retail customers. Must be credible in articulating a desire to have respectful, trusting relationships with the top decision makers within these OEM and Retail companies and demonstrate active listening to facilitate joint planning/investment. This requires that this person be experienced, have a mature presence and a well-rounded background.

AM & AMM Management & Development: Hiring, developing and managing sales, marketing, and distribution management professionals is a key part of this job. Developing these individuals and managers so they can think strategically, be independent and drive for results will be a critical function of this job.

Building teams with Consultative selling skills: This role needs to develop a team who play a consultative role to partners and in channel management. This leader’s team must have the ability to understand their customer’s business, help sales and marketing people gain that understanding and develop consultation that helps them succeed with our products/services.

Leading by Influence: internally, the ability to lead by influence and coordinate cross-group initiatives between product groups, sub/region BGs and HQ is very important in this role. Externally, the ability to provide strategic guidance and lead by influencing our partners will help them succeed with our products and growth their business.

Communications and Collaboration: This person has to know what is important to communicate and when. The quality of information relayed to various levels is critical in this role (e.g. local senior management, HQ, peer teams, subordinates, and customers). To be successful in this role, the OEM Lead must be capable of gathering and validating data, determining the appropriate parties to whom it should be dispersed and articulating it with clarity. As appropriate, situational analysis should be followed with recommendations for action. To the extent possible, there should be no surprises for anyone at any time and knowing when to reach out for assistance is key.

Results Oriented: Actions without results will not get by in this job. He/she should have the desire to be the point person for the metrics in the geographic space he/she is accountable for. It is expected that all tactics to drive results will support the strategic business plan set in place and will be done in full consideration of long term ramifications as well as short term metrics. At no time will action be taken without consideration of the entire OEM ecosystem.

Governance: Careful observance and adherence to WW Microsoft OEM & Retail Policies is mandatory to this position. This person must be able to track and enforce that WW Microsoft OEM & Retail Policies are fully followed by his/her team and able to identify potential liabilities.

]]>http://www.microsoft-careers.com/job/Jordan-Non-Location-Specific-OEM-and-Retail-Lead-NEPA-Job/1804791/180479118047912012-06-15MicrosoftSalesfull-timeUSDstarting0BSJordan - Non Location Specific, JOJob Category: Services & Consulting
Location: , , US
Job ID: 789266-78958
Division: Services & Support

Are you ready to seize an opportunity to work with Microsoft's most established and innovative enterprises and advising Line of Business and IT Executives? Have you got a track record of helping enterprise leaders transform their business by executing against long-term strategies and roadmaps for pragmatic technology adoption? Interested in employing strong business and architectural skills and leveraging your abstract thinking to create innovative solutions for the largest organizations in the world?

Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocate within Microsoft, and driving customer-centric product improvement.

As an Enterprise Architect, in this strategic role within Enterprise Strategy Services, you will deliver advisory and planning services to Microsoft’s top enterprise customers, enabling our customers to achieve their most challenging business and organizational goals while leveraging value from their investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives, organizational capabilities and IT investments, you will systematically plan, orchestrate, and contribute to the development and execution of their strategic technology initiatives.

With IT sponsorship, you’ll develop relationships with key business executives, enabling the customer to translate business needs and insights into actionable IT strategy, and assist IT in driving these initiatives to early results and business value.

You will also share industry-proven architectural and planning practices and promote successful integration of Microsoft technologies in a heterogeneous environment. You’ll be provided an extensive network of professional colleagues with complementary competencies and expertise, bringing the best of Microsoft to customers.

The sections below identify the key areas of focus and offer insight into the more common activities:

Relationship-driven differentiation: As the primary delivery resource for the Enterprise Strategy business, what you provide is unique and available only from Microsoft. You’ll advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:
•Orchestrating Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups as well as many other teams and communities.
•Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
•Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You’ll also have access to ‘the Library’, a catalogue of reference architectures, industry insights and field-driven Intellectual Property, providing exceptional and unique value to the customer.
•Partnering with your CTO/CIO and facilitating IT staff development amongst their reports.

Business-driven portfolio value management: A disciplined approach is followed in this role - first to understand the customer’s needs and then to develop roadmaps that result in an increase in realized value from their Microsoft investment across a heterogeneous IT environment. Activities include:
•Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
•Orchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.
•Providing portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related initiatives.

Teaming to accelerate value: When a customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer’s broader organizational objectives. Activities to support this objective include:
•Creating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
•Orchestrating the use of the Microsoft network of resources formally from within the Architect’s individual engagement. This can range from formal architectural systems design through to general technology consulting and beyond. Likewise an Architect may be called on by colleagues to contribute from their area of specialization in other large engagements or to work jointly with the Microsoft support team around specific customer initiatives.

Practice development: In this role, you’ll contribute to the growth and maturity of the local and international communities by providing mentorship, fostering IP development / knowledge transfer, and thought-leading by example. In addition, opportunities exist to contribute to IP development and reuse initiatives and drive proven practices in architecture, planning, and customer relationships.

Business development: You will also have the opportunity to bring your years of experience and expertise to influence continued business development opportunities for Microsoft.

In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:

Industry: Experience in one or more of the following Sectors/Industries: Government; Healthcare; Financial Services; Telecommunications, Retail; Manufacturing; Energy

Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration

Enterprise Architect Specializations:
•Business Value Analysis and Benefits Management
•IT Governance & Portfolio Lifecycle Optimization
•IT-Led Business Insight & Innovation
•Organizational Design & Change Management
•Enterprise Architecture
•Information Management

Qualifications and Experience:
•Must have a relevant degree and/or equivalent experience
•At least 8 years related business and IT consulting experience across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)
•Must have a proven record of delivering business value from IT at an executive level
•Solid understanding of interoperability issues and platform/product strengths and weaknesses
•Able to provide a trusted voice at the decision-making table
•Deep understanding of markets, industries, business, customers, and technology
•The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management
•Executive-level interpersonal, verbal, written and presentation skills
•Forming and leading virtual teams and collaborating across large, matrixed organizations
•Travel is an integral expectation of this position as the needs of our customers and our business demand. This position location is flexible.

If you find this opportunity to be compelling and know you can excel as an Enterprise Architect, we would like to explore the possibilities with you as soon as possible!

SS:ES
ESAC:JD

]]>http://www.microsoft-careers.com/job/Enterprise-Architect-Job/1822839/182283918228392012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Thailand - Non Location Specific, TH
Job ID: 792059-79121
Division: Services & Support


JOB DESCRIPTION

Position Title: Premier Field Engineer - Dedicated Support Engineer
Department: Premier Field Engineering, CSS, Southeast Asia Region (SEA)
Reports To: Premier Field Engineering Manager, SEA

Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
Collaborate with internal groups and teams, partners, industry (account teams, product teams, CSS, PFE, MCS, COE)
Responsible for the detailed isolation, repro, and analysis of MS Developer product and database support issues and working the issue to resolution. The position requires you to go onsite to a customer location and help in the root cause analysis and resolution. Scheduled travel is expected. Overnight travel is expected for critical reactive onsite technical support.

Experience and Skills Requirement:
Candidates must have 3-6 years experience in technical support within large network environments.

Primary Technical Abilities:
Possesses deep technical expertise in ASP, ASP.Net, .Net Framework, WCF, VSTS, Visual Studio.NET, IIS, SQL Server, MOSS, C#, VB.Net, C/C++, AJAX/SOAP/XML and scripting, COM/DCOM/COM+, MSMQ, B2C and B2B applications, development with .NET languages, data access technologies, transaction processing, networking. The job also would involve troubleshooting custom applications built on top of the above products. Practical Win32 user mode debugging and managed code debugging are preferred skills.
The successful candidate must possess excellent knowledge of debugging tools and development skills, performance monitoring and tuning
Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs.
Solves complex technical problems through sound, creative troubleshooting.
Examines possible workarounds and escalates as required.
Must have solid understanding of client/server, networking, and Internet technologies fundamentals
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development
Communication skills:
Technical writing skills and Presentation/Training skills
Must possess the ability to work independently with minimal management supervision and as part of global team of engineers
Customer Service Skills:
Responsiveness to customers: Deals effectively with customers amid highly sensitive situations, responsible for ongoing customer communication and satisfaction.
Demonstrated aptitude for providing exceptional customer service in politically charged environments

Secondary expertise in one or more of the following products:
SharePoint development, Biztalk, EPM/Project Server, Win32 API, Debugging tools for Windows,
Windows, Active Directory, Clustering.

Education:
University degree, preferably in Computer Science, is required.
MCSE, MCAD, MCSD and MCDBA strongly preferred. Will consider related field (or equivalent) experience.

]]>http://www.microsoft-careers.com/job/Premier-Field-Engineer-Job/1828019/182801918280192012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSThailand - Non Location Specific, THJob Category: Sales
Location: United Arab Emirates - Non Location Specific, AE
Job ID: 793619-80443
Division: Microsoft Business Solutions

Posting Job Title:Partner Technology Advisor - Dynamics (CRM)
Business Unit: Microsoft Business Solutions
Location: EMEA (ANY European Location might be considered)

The EMEA and LATAM Time Zone is a major opportunity for Microsoft Dynamics, both in ERP and CRM. The region includes both mature and some major emerging markets where we need to develop the Partner ecosystem to accelerate our growth. One key area is developing the Partner ecosystem that we need to grow the Dynamics CRM Business with both on Premise and Online Seats. .

The TZ Partner Technology Advisor will be be part of the MBS EMEA/LATAM TZ Partner Group will lead the CRM technical development of our strategic Partners( GSI’s and GISV’s) for that region, with particular focus on the WE, CEE and MEA and in LATAM. The development of the strategic Partners will be critical to drive our growth of Microsoft CRM in the enterprise segments.

The TZ PTA will lead the technical enablement of TZ managed Partners to ensure they develop the highest level proficiency in delivering CRM solutions to our Customers. The TZ PTA will work closely with the TZ Partner Group and the PAM’s in the field. This role will also collaborate closely with the WW Partner Group and CRM PMG to ensure the plans are well aligned to support the strategy.

The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners.

The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent.

The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners.

The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation

The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process.

The PTA –Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers.

The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process.

The PTA- Dynamics will also play a crucial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements.

The PTA- Business Solutions also has responsibility to maintain constant integration with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsoft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain it scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum


Responsibility/Activity Estimated Annual:
% of Time
- As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise - 30%
- Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume - 20%
- Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners - 30%
- Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate - 20%


Professional training/certification in:

- MC-DBA, MCSE and/or MCSD are beneficial
- Competitor Certifications
- Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
- Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

Microsoft is an equal opportunity employer and supports workforce diversity

World’s Best International Workplaces Award Winner 2011

Microsoft’s privacy statement can be viewed on the following web page: http://privacy.microsoft.com/en-gb/default.mspx

Staffing Consultant: Magdalena Chylinska

For internal use only:
EUR:MSGB:SALES:EN
EUR:MSDK:SMSG:EN


]]>http://www.microsoft-careers.com/job/Partner-Technology-Advisor-CRM-%28793619_-Job/1863887/186388718638872012-06-15MicrosoftSalesfull-timeUSDstarting0BSUnited Arab Emirates - Non Location Specific, AEJob Category: Sales
Location: United Kingdom - Non Location Specific, GB
Job ID: 794226-80850
Division: Microsoft Business Solutions

The EMEA and LATAM Time Zone is a major opportunity for Microsoft Dynamics, both in ERP and CRM. The region includes both mature and some major emerging markets where we need to develop the Partner ecosystem to accelerate our growth. One key area is developing the Partner ecosystem that we need to grow the Volume Business with ERP Customer adds and CRM Online Seats. ERP Adds and CRM OL seats build value in our business over the long term.

The TZ Partner Account Manager (Volume) will be be part of the MBS EMEA/LATAM TZ Partner Group and will lead the recruitment and development of the Volume Partners ( VAR’s and ISV’s) for the region. This role will drive key Volume Programs like 10 Cubed, Road to Repeatability and VSP to accelerate the growth of key targeted Partners, as well lead the recruitment of regional Volume Partners that grows market share. The Partner motion for volume needs to be a consistent approach for both ERP and CRM OL. These are Partners committed to a business model based on low Cost of Sales and highly repeatable solutions and service offerings. Partner made of multiple affiliates covering large geographies potentially multi-region and multi-country.

The The TZ Partner Account Manager (Volume) will work closely with the WW Partner Group, PMG and the Area Partner Leads to ensure we have a clear execution strteagy for the Volume Business. The transition to the cloud will be a critical component of this strategy and having a Partner ecosystem that will enable this important market shift.

The Partner Account Manager –Volume is responsible for driving sustainable business growth according to annual local targets (revenue, share and profitability) by managing the relationship between Microsoft and a designated portfolio of Partner organizations mapped to market share growth priorities. The PAM drives short and long term planning processes with all managed partners and during the plan’s execution the PAM provides resources and coaching required of partners to grow their business based on incremental software sales, working to drive demand for Dynamics solutions, build leadership, pre-sales, sales, marketing, project management competence, acquire customer references, and establish technical and implementation capabilities. The PAMs-Business Solutions help focus and manage our Dynamics’ Partners’ execution to ensure profitable growth through software sales and capture market share for both Microsoft and our Partners.


Responsibility/Activity:

Develop a business map for each Partner organization that includes background information on Partner stakeholders throughout the organization(e.g., up, down and sideways) and develop strategies and tactics for alignment to Microsoft resources. Define relationship objectives for the fiscal year and for the following 3 years and add to these the appropriate set of regularly reviewed Conditions of Satisfaction (COS) with Partners. Drive towards Partner rewards and recognition programs: 10% of your time

Develop and maintain 3-year business plans with managed partners establishing clear mutual commitments around Marketing, Readiness/Skills Development, and Sales and incorporating clearly the Rhythm of the Relationship. Ensure that business plan is developed around Vertical or Scenario market priorities established in subsidiary planning process across all relevant customer segments. Review this plan in clear Quarterly Buisness Reviews with the partner to monitor progress and establish corrective actions as needed: 20% of your time

Drive execution across activities involved in the completion of commitments and goals established in the Business Plan, including coordination of the Microsoft investments, lead generation-related activities, training and readiness, certification of resources on Dynamcics products, and Dynamics sales and pre-sales acreditaions. Constantly maintain a clear view of the return on mutual (Microsoft’s and partner’s) investments. 20% of your time

Manages and maintains healthy pipeline as indicated by velocity and coverage ratio vs the established sales goals. Conduct regular pipeline reviews with the Partner’s sales teams and ensure pipeline information is thorough and complete according to Microsoft Solution Selling stages. Hold win/loss reviews (for large opportunities) with Partner Sales Teams to identify best practices to leverage or lessons to be learned. 30% of your time

Personally engages on a limited set of critical opportunities for purposes of endorsing and representing Microsoft technology as an element of partner’s solution. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities. Facilitate the closing of opportunities by keeping Senior Management on both sides informed of progress. 20% of your time

Professional Training and Certification:

Partner management, Complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.), Sales methodologies (equivalent to MSSP), presentation skills, effective marketing tactics, negotiation skills, financial analysis, Line of Business applications, CRM and ERP, Strategic planning, entrepreneurship

Knowledge, Skills, and Abilities:

- 200 to 300 Level knowledge of the tools and resources used by Partners and customers and their Lines of Business (e.g., financial metrics and statements, industry and analyst reports, executive dashboards, Microsoft CRMetc.)
- 200 Level knowledge in the principal Line of Business or functional applications used in targeted industries (e.g., claims processing in insurance industry and inventory management for distribution companies; HR and payroll systems, etc.)

Industry Expertise:
- 200 Level knowledge of the specific industry drivers, challenges and opportunities faced by customers in the subsidiary and the ways in which Dynamics Partner solutions address these

Microsoft Products:
- 200 to 300 Level knowledge of Microsoft Dynamics solutions
- 100 to 200 Level knowledge of Microsoft Licensing
- 100 to 200 Level knowledge of basic Microsoft platform technologies


Microsoft is an equal opportunity employer and supports workforce diversity

World’s Best International Workplaces Award Winner 2011

Microsoft’s privacy statement can be viewed on the following web page: http://privacy.microsoft.com/en-gb/default.mspx

Staffing Consultant: Magdalena Chylinska

For internal use only:
EUR:MSDK:SMSG:EN

]]>http://www.microsoft-careers.com/job/Volume-Lead-%28794226%29-Job/1877412/187741218774122012-06-15MicrosoftSalesfull-timeUSDstarting0BSUnited Kingdom - Non Location Specific, GBJob Category: Legal & Corporate Affairs
Location: Ireland - Non Location Specific, IE
Job ID: 794805-81249
Division: Legal & Corporate Affairs



LCA Support for M/S in Ireland

Title: Attorney

Location: Dublin

EMEA LCA WSG’s Commercial Legal Group is looking for an experienced lawyer with a desire to apply his/her skills as an attorney in a pivotal regional role. Microsoft Ireland is unique outside Redmond as the only country with Product Development, Regional Operations, Sales & Marketing and Data Center business groups in the one location. This is an opportunity to be involved in a fascinating range of issues in the lifecycle of our products and business. As the sole attorney in country it is a tremendous opportunity to engage with senior business leaders and make a real impact as their trusted advisor. This position is a key member of the broader UK and Ireland LCA team. The role interacts with all EMEA legal teams and rewards superb cross-group collaboration.

Microsoft Ireland has a vibrant, diverse workforce of 1,100 employees representing 42 nationalities and was recently recognized as winner of “Best Places to Work” for the fourth year running.

Primary Responsibilities include:
- Providing timely, smart, legal and strategic advice to the Irish subsidiary. Train, support and assist teams in deal negotiations for Cloud, EPG, Public Sector, SMSP and Services deals. Support BMO, DPE, CPE and Finance teams.
- Advising on commercial, licensing and competition law issues for EMEA product, program and system launches. The EMEA Operations Center is the hub for EMEA contracting entity MIOL. Its teams across Volume Licensing, OEM, E&D and Dynamics are responsible for product and program launches, distribution and supply chain management, customer and channel support and efficiently processing transactions worth over €13 billion annually. This role requires you to collaborate with all EMEA LCA commercial legal teams on customer and channel transactions and advise on routes to market (E.g. cloud operations) and challenges for new emerging markets. You will be required to support monthly agreement processing, credit services and field engagement.
- Providing support to Office BG teams in the European Development Center on software development and localization. This involves providing general legal and IP training and collaborating with LCA in MSR Cambridge as necessary. External opportunities include negotiating Microsoft’s participation in joint research and collaborations with universities, industry and Irish/EU government agencies.
- Partner with M/S Global Foundation Services, provide support to Dublin Data Center and supervise their work with outside counsel on property, construction and energy supply contracts.
- Collaborate with other LCA colleagues supporting PSG, WWLP, Regulatory Affairs and the Field on key regulatory issues such as privacy and data protection. Develop and refine strategic relationships with key industry bodies and Irish regulators including the Data Protection Commissioner, the Department of Justice and An Gardai Siochana(Irish police).
- Partner with LCA Corporate and global Tax teams on the management of the Irish statutory entities, channel and program structuring and internal corporate transactions.
- Provide legal support to other internal support organizations including Real Estate & Facilities, HR, IT, Global Trade, Controls & Compliance, Credit & Collections and Operations Finance.
- Have a strong commitment to Compliance matters. You will be required to chair the local Compliance Advisory Board and be responsible for issue investigation with OLC, rhythm, site newsletters, portal.

Requirements:
•Candidates should have a J.D. or equivalent degree and excellent academic credentials.
•A minimum of ten (10) years as a practicing attorney with law firm and/or relevant in-house experience is required. Qualification as either Irish or UK solicitor preferred but not essential.
•Substantial expertise drafting and negotiating complex IP and technology transactions is also required.
•A record of effective cross-group collaboration (including the ability to influence with and without formal authority) and strong business acumen will be considered significant pluses.
•Some knowledge of competition law, corporate law and anti-corruption law preferred.
- Transaction experience in data protection, privacy and e-commerce issue and knowledge of existing and emerging regulatory factors required.
•Excellent English language capability

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.

This position is based in Dublin, Ireland.

Microsoft‘s equal employment opportunities policy
http://www.microsoft.com/ireland/careers/equalopportunities/default.mspx

http://www.microsoft.com/learning/mcp/msbc/mcas/default.mspx

EUR:MSIE:SMSG:EN

]]>http://www.microsoft-careers.com/job/Corporate-Attorney-Job/1891159/189115918911592012-06-15MicrosoftLegal & Corporate Affairsfull-timeUSDstarting0BSIreland - Non Location Specific, IEJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 788577-76772
Division: Online Services Division


MSN reaches over 40% of the online audience daily and has over 500 million unique users with 11 billion hits to the homepage daily. MSN is unique in its space because it offers news content, mail and social media on one platform. There are no other sites with this kind of one stop offering. Its presence is greater overseas than it is in the US. The success of Bing has contributed to strong growth for MSN in 2010-2011.

MSN Global Channels is at the forefront of re-imagining MSN using forward-looking designs and the latest in model/view/controller architecture. We focus on shipping complete and immersive end-user experiences, while ensuring our services meets the highest availability and business continuity standards. With immense success our team has recently shipped-- in partnership with several MSN teams-- the new MSN Living and MSN Now channels... and we are looking to do more great work. Our test team is relatively small, but is composed of senior ICs with an immense breadth and depth of experience to share & build upon.

Roles & Responsibilities:
We are seeking enthusiastic engineers who want to join our small team and be part of a feature crew utilizing a hybrid Scrum/Kanban process. While this is a test role at its core, we expect all scrum team members to feel a sense of complete ownership of the project and drive key performance indicators across our releases. Additionally we expect each team member to focus on delivering customer value whether the customer is another MSN Engineering team, MSN Media teams or MSN end users. The primary responsibility for this role is to help ensure that we release quality products through efficient use of engineering resources and techniques. This will mean effecting a high level of collaboration with PM and Dev on the scrum teams and taking on work items that are outside traditional testing/coding responsibilities: defining customer requirements; working with builds and deployments; and piloting engineering excellence intitatives. Given the fast paced environment, a significant amount of quality is driven upstream by our PMs and developers. The test team may help with the feature application creation, but will focus on Integration Tests, Performance Testing (both client & server), Monitoring and Testing in Production.

Skills & Qualificactions:
- Strong coding skills in C# and expertise with .NET programming
- Knowledge of ASP.NET, HTTP, HTML, IIS
- Strong problem solving and troubleshooting skills
- Ability to collaborate and work well across disciplines and teams
- Good verbal and written communications skills
- Multi-customer focus and a passion for quality

Experience Required:
- 2+ years of experience as a tester in software development
- Familiarity with Test-specific features in Visual Studio
- Strong problem solving and troubleshooting skills
- Experience creating simple, maintainable, reliable, secure and efficient test automation

O:MSN
MSNSA
XMSNX: SUAK*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test-II%2C-MSN-788577-Job-WA-98004/1778928/177892817789282012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Services & Consulting
Location: Switzerland - Non Location Specific, CH
Job ID: 791499-78919
Division: Services & Support


Systems Management & Operations Consultant (f/m)

Microsoft Consulting Services offer Consulting and Support Services covering all Microsoft Technologies and Solutions within all phases of the IT lifecycle.

With their profound know how of Microsoft Best Practice; our highly experienced Consultants support clients with their IT projects from the planning through to the implementation phase.

In Switzerland we are actively recruiting for Microsoft Technology Specialists with several years’ experience in the consulting area to support our clients.

As a Systems Management & Operations Consultant, you are able to design and implement complex solutions for our customers. You will have a deep understanding of Microsoft Technologies and Infrastructure and are used to working closely onsite together with clients, in order to provide the best consulting experience including expert advice in the form of verbal and visual presentation.

Key responsibilities:

•Planning, implementation and optimization of highly available Solutions for our corporate clients
•Implementation and architecture of Operations and Systems Management Solutions for Private- and Hybrid Cloud

Requirements:

•Further education in an IT related field of study
•In-depth knowledge of Microsoft Systems Architecture (MSA)
•Strong architecture, design, implementation and operations experience with current Microsoft System Center product versions (Configuration Manager, Operations Manager, Service Manager, Orchestrator, Virtual Machine Manager, and Data Protection Manager).
•Any experience with System Center 2012 products will be an advantage.
•Know-how of operations processes within Large Enterprise Clients (ITIL and/or MOF)
•Preferably a MCSE certification
•Absolute Team player with excellent communication skills
•Fluency in English written and spoken, good knowledge of German or French
•Good understanding of Customer Engagement Management

If you would like to work for a market leader and are searching for the ultimate consulting challenge with a profile matching to the criteria; then we look forward to receiving your online application.

]]>http://www.microsoft-careers.com/job/Consultant-Systems-Management-and-Operations-%28fm%29-Job/1822842/182284218228422012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Services & Consulting
Location: Germany - Non Location Specific, DE
Job ID: 792154-79228
Division: Services & Support


RETAIL ERP SOLUTION ARCHITECT
EMEA Center of Excellence (CoE) for Dynamics
Location: EMEA (preferably UK, France or Germany)

PLEASE NOTE: 70% of travel may be required depending on customers' assignments and candidate's location

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least several years of relevant working experience including expertise in enterprise architecture as well as business solutions deployment. INDUSTRY EXPERTISE MUST BE IN RETAIL. Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Retail-Solution-Architect-Job/1830179/183017918301792012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Services & Consulting
Location: Gurgaon, IN
Job ID: 777875-69433
Division: Services & Support


Standard Job Title: PFE Manager

Role Purpose

Lead a team of talented PFE staff distributed across India. Build close relationship with TAMs in the region to develop and drive proactive services delivery.

Work closely with the SPM to manage service delivery operations, customer interaction and product group relationships for the India PFE Team as well as coordination of India wide plans and initiatives. Fully responsible for all aspects of people management, PFE delivery and relationship with Services Management in local SMSG and region.


Team/Department Mission

In conjunction with Microsoft Services, Premier Field Engineering is empowered to provide end-to-end support and customer services that enable the rapid adoption, deployment and productive use of Microsoft products and technologies. Together with our partners, we develop and integrate the best knowledge and know-how in the industry with Microsoft products and technologies to solve customer problems.


Key Accountabilities
Manage distributed team of PFE professionals in India
Manage strategic business relationships with Services counterparts. Drive and deliver regularly scheduled business review with the Premier and Services lead and ensure support strategies and deliverables are aligned with MS Services. Works with Services counterparts to drive forecasting, business trends and requirements
Successfully manage cross-organizational partnerships with other areas within PFE in order to ensure that key customers have access to a broad range of reliable, high-quality support services
Drive productive IP usage in Premier customer’s space to improve the overall health of the IT systems
Manage critical and high impact escalated problems for customers, and ensure CPR ownership of issues until resolved completely; manage business practices in such a manner as to strive toward zero breakdowns in process, communication and/or the technical aspects of incident resolution; communicate with customers and executive management regarding escalated issues.
Act as highest level of escalation management for customer problems within PFE for problems involving Microsoft software
Work with direct manager to develop annual budget and manage fiscal responsibilities for spending and cost recovery goals
Perform key personnel management activities such as recruiting, training, career development, and performance evaluation for full time direct reports. Create yearly hiring plans and manage staffing to meet service delivery productivity goals for respective products and services
Manage and maintain high levels of employee satisfaction and commitment
Analyze and incorporate customer feedback and statistical quality and quantity metrics into all areas of service delivery planning
Maintain knowledge of Microsoft and competitors key technologies and strategies. Maintain knowledge of technical support news and trends
Participates with peers to establish strategic plans and objectives. Makes final decisions on administrative or operational matters and ensures operations' effective achievement of objectives


Key Success Criteria

- Employee Satisfaction as measured by Management Feedback and MS Poll
- Customer Satisfaction with quality of delivered services
- Team utilization
- Hiring and workforce management
- Organization meets cost goals
- Meet Service Level Agreements


Knowledge, Skills and Experience

Experience/Education Requirements

- Minimum of 3 years of experience in a management position in an enterprise services environment (support and consulting). With strong employee feedback track record
- Frontline Customer experience
- Managing a cost center
- Proven and positive experience of working Cross Border in India
- Effective negotiation skills across culture, distance and proven ability to handle difficult and sensitive situations involving the most critical and politically charged situations.
- Excellent communication (both written and verbal presentation) skills
- Proven ability in recruiting, managing, motivating and retaining quality staff
- Candidates must be fluent in verbal and written English
- Willingness to travel
- Role model team player

]]>http://www.microsoft-careers.com/job/Gurgaon-Premier-Field-Engineer-Mgr-Job/1551732/155173215517322012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSGurgaon, INJob Category: Software Engineering: Development
Location: Hyderabad, IN
Job ID: 778495-70062
Division: Online Services Division


Job Description for Software Development Engineer (SDE ) at STCI(BING)
SDE , STCI
Want to work on Search 2.0? Come join the Bing Team in India.
Bing is changing the way search is done. Our goal is to focus on the user and change Search from being about finding URL’s to helping getting tasks done. Are you ready to compete head-to-head with Google in one of the most fast-paced and innovative spaces on the Internet?
Come and join the Search Technology Center - India (STC-I). We are working on many exciting projects that would help increase Bing query share globally, improve search relevance and deliver great search experiences on different devices.

]]>http://www.microsoft-careers.com/job/Hyderabad-Software-Development-Engg-Job/1565921/156592115659212012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSHyderabad, INJob Category: Sales
Location: Bangkok, TH
Job ID: 778990-70055
Division: Sales

Job Description

The Services Lead is responsible for the enterprise services business for Thailand. This position will drive overall Services Strategy for Thailand and provide a single services focal point and leadership; will be responsible for managing day to day sales operations and delivery of key Services to our supported customers. This includes having an individual and team quota target for sales of Microsoft Services. The Services Lead will own establishment of the Rhythm of Business within the subsidiary which includes reporting of subsidiary critical measurements.

Responsibilities:

1) Decision making regarding Thailand’s overall Services strategies and managing a business of P&L through ensuring effective execution of Services strategies and offerings.
2) Manage P&L with successful track record in meeting and exceeding revenue targets and customer/partner satisfaction. Primary focus is to drive the sales strategy and execution to ensure revenue targets and category wins are achieved. Must understand and implement effective services management processes, systems and infrastructure (i.e., pipeline management, forecasting, etc) to meet fiscal goals.
3) Has direct responsibility for Sales and will monitor performance and execution of contracts on behalf of the Region. In addition, the EMSL will have an individual and a team based quota target to achieve with the sales of Microsoft’s professional services.
4) Has impact in their Services/Sales geography and can help shape sales and services strategy through actions, deliverables, and best practices.
5) To shape thinking for future opportunities and how we sell and grow consulting and solutions services to increase product sales in their Subsidiary/geography and Region.
6) The role is responsible for implementation of tools and processes within the subsidiary to support increased efficiencies using WW Operations guidelines.
7) Establishing the Rhythm of Business within the subsidiary which includes reporting of subsidiary critical measurements.
8) The role is responsible for alignment with Enterprise and Partner Group (EPG) to ensure a “One Microsoft” approach to our customers/partners.
9) Direct people-management responsibility for a local team and responsible for delivery. Will have to motivate people, support our diversity efforts, drive performance management, attract the great people, retain the great employees and “raise the bar” on the general quality/capability of our services professionals. Must be a positive role model for all of the services organization.
10) To deliver the Services messages internally and externally and develop/maintain executive relationships with Services partners and customers. At times will have to interact with the press, but limited to customer success stories.

Qualifications:

1) Sales and sales management experience with enterprise scale customers and solutions.
2) BA/BS degree or equivalent and a significant amount (minimum 10 # 15 years) of experience combining relevant work in technology leadership & strategic planning, financial planning for professional services, and consulting.
2) Must have a deep understanding of markets, customers and related technology.
3) Must have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
4) Must have senior Business skills in order to coach management team to develop great strategic thinking about their business.
5) Ability to shape thinking for future opportunities and how we sell and grow consulting and solutions services to increase product sales in Thailand and how to successfully deliver Offerings, Solutions and maintain high Customer and Partners satisfaction in an efficient organization.

(This job description has been designed to indicate the general nature and level of work performed by employees within this role. The actual duties, responsibilities, and qualifications may vary based on assignment or group)

]]>http://www.microsoft-careers.com/job/Bangkok-Services-Lead-Job/1565991/156599115659912012-06-15MicrosoftSalesfull-timeUSDstarting0BSBangkok, TH Engagement Manager Jobs in Netherlands

Locations

Sweden, Netherlands, Denmark, Spain, Finland

Technology Focuses Included:

- Infrastructure/Platforms/Windows Server
- Messaging/Exchange
- System Management & Reporting/ System Center Virtual Machine Manager (SCVMM)
- Collaboration/Sharepoint
- Applications Development (Visual Studio, C#, .NET)
- Business Intelligence/Data Warehouse/Database/SQL Server
- Cloud/Data Center/Azure
- CRM/Dynamics

Services project, delivery or engagement manager – whatever you consider yourself to be, this is your opportunity to work with leading edge technologies and solve complex IT and business challenges on the Microsoft platform

Engagement management at Microsoft

As a natural progression for a talented, well-seasoned consultant or IT project manager, this rare chance to become an engagement manager is relatively unique to Microsoft. As well as supporting pre-sales teams, you’ll consult with clients, translate their needs into IT solutions and assemble and manage a consulting team to deliver the work. Leading engagements from conception to completion, this will involve defining project scope and schedules, managing resources, delivery and governance, and reporting to internal and external stakeholders.Engagements at Microsoft are projects that range from two weeks to two years, encompassing anything from enterprise consulting to infrastructure architecture to large scale applications development. Put simply, your role will be to lead and serve our customers and partners to realise their full potential through Microsoft software and services.

It’s your chance to:

- Work with leading-edge technology and some of the most experienced Microsoft technology consultants in the world
- Be trained on and work with the latest technologies – often using products that haven’t yet been released
- Fuel your passion for deploying new and interesting technology to deliver business results to Microsoft’s clients
- Build on strong sales and project management skills whilst developing new business management and technical insight
- Help our largest customers get the most value from their investment in Microsoft

Skills and qualifications:

- Consulting background with a broad understanding of Microsoft technologies
- Sales experience
- Excellent project management skills and the ability to prioritize your portfolio
- Strategic and analytical thinker with an eye for detail
- Degree or equivalent in IT or management, and ideally an MBA
- Ideally Prince II management qualification
- Strong written skills and ability to structure key architectural and strategy documents

In Microsoft Services, we help businesses around the world to accelerate the power of Microsoft products and technologies. Working with 60,000 partners worldwide on some of the largest and most complex technological challenges around, we provide technical consulting and support services to 54 million customers.

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide Talent Network of people interested in careers with Microsoft. By becoming part of our Talent Network, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Learn more about our Talent Network” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Loveren-Engagement-Manager-Job/1567963/156796315679632012-06-15Microsoftfull-timeUSDstarting0BSNetherlandsJob Category: Services & Consulting
Location: Cyberport, HK
Job ID: 779121-70429
Division: Services & Support

Microsoft Asia Services Office365 CoE team charter is to help enable the broader Services team with Office365 skills and capabilities.

Microsoft Services team in conjunction with the Business Group(BG) have established the Microsoft Premier Deployment (MPD) as a migration offering. This offering focuses on migrating the customer safely to the Office365 environment.

Asia Office365 CoE Vision
Enable trust and credibility with Microsoft for our enterprise customers. We will do this with Office 365 Online Service and our ability to deploy and support via Microsoft Services

Our Objectives:
- Ensure customers have a Cloud vision by leveraging Cloud Decision Accelerator
- Align Services and EPG Sales
- Mainstream Microsoft Office365 Deployments into Services
- Help customers and internal teams understand the new life cycle service Cloud Vantage

Job Description:

The Asia Office365 CoE team is looking for an experienced Architect possessing great customer management skills, strategic business acumen and technical skills that can fulfill the role of Architect for the Asia Office365 Centre of Excellence team. This role to be based out of Microsoft India (Bangalore or Hyderabad) locations.

Candidate must have a demonstrated track record of architecting and delivering solutions with enterprise customers, ability to manage ambiguity in an evolving and dynamic environment and the ability to make good trade off decisions based on business needs.

The role is required to have had strong experience in infrastructure solution design and delivery. The role is expected to carry out number of pre-sales activities as part of the duties in helping structure the engagement. The Architect role will play a vital role from the beginning of the lifecycle, in understanding the risks in the migration and planning of the deployment.

Demonstrated ability to engage in CXO and senior level technology decision maker discussions related to agility, business value, and the Microsoft server platform is a must. The Architect role needs to be able to assess current customer IT environments and be able to identify the GAPS in moving the customer to the Office365 environment rapidly.
The Architect must be knowledgeable on Microsoft Services offerings specific to Office 365 and Microsoft online services in general

An individual who is resourceful, confident under pressure, and has demonstrated skills in CXO management, crisis management and expectation management will be successful.

The candidate must have demonstrated track record of working with technical consultants & architects, while developing excellent relationships with peer product group teams and enterprise customers. The candidate must also have extensive enterprise customer experience and a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience. The Architect must have a good eye for detail and the ability to identify risks and be able to come up with clear mitigation plans to address them in a constructive manner.

The Architect can easily navigate difficult customer scenarios to help simplify how customers can migrate to Office365. The Architect can win trust and confidence of the customer on the technical merits of our solution. The Architect needs to be able to identify the critical path to getting the customer migrated on to Office365 from the current environment.

The Architect must apply advanced analysis skills and experience to provide detailed reliable solutions and estimates for service implementations. To be credible, he or she must have current and deep experience with Microsoft Exchange Server, Microsoft Office Communications Server, Microsoft Office SharePoint Server, Active Directory, and Forefront Identity Manager. Strong leadership and the ability to professionally represent Microsoft in challenging environments are required. Understanding of competitive technologies enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft platforms. Knowledge about working in the Asia market and in particular with India customers is a requirement.


Key Responsibilities:

Expert level knowledge required for assisting customers in architecting, planning, testing and deploying solutions including the following:

Business Management
- Accountable to meet deployment velocity and deployment commitments for all Office365 deployments.
- Manage complex and broad cross organizational communications across multiple Microsoft partner and Microsoft internal teams and organizations.
- Responsible for maintaining communications & relations with Office365 Technical teams and communities.
- Responsible for identifying technical risks and road blocks for deployment, and for developing plans and actions for mitigating them.
- Responsible for identifying Office 365 service and Microsoft services offering gaps and developing actions to mitigate these

Customer Management
- Maintain high customer satisfaction for all aspects of deployments.
- Accountable for developing and maintaining executive customer relationships for all deployments.
- Deliver articulate and effective Executive presentations to audiences of all sizes. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both political management and expectation management.

People Management
- This role will not have direct people management responsibilities; however will be responsible for mentoring others.
- Responsible for proactive communications & relationship building with Microsoft partners, Office365 and all Microsoft Field sales, support, and services teams.
- Maintain excellent product group relationships to provide continual feedback.
- Maintain excellent services relationships to provide continual feedback on services offerings
- Maintain a high organizational health and collaborative team environment.

The Architect helps customer account teams identify, pursue, and close strategic business development opportunities on BPOS. To accomplish this, Solution Architects must be effective in fostering executive level relationships. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW).

The candidate will also be expected to be a subject matter expert within our Technical Communities assisting with Community efforts, helping enable and further develop the skills of members of their Community as well as provide QA during pre-sales and ongoing engagements as required.


Requirements (Knowledge, Skills and Experience):

The Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both expectation and crisis management.

Essential Experience
- Minimum of 10 years of solid technical experience in delivering solutions (not just planning or establishing enterprise architecture).
- Candidates must have been in a lead technical role for helping to architect and implement solutions with 10,000 seats or similar complexity.
- Pre-Sales experience of service-based solutions (management consulting, strategic planning, etc.)
- Proven track record of architecting and delivering projects to Enterprise Clients
- Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
- Demonstrated excellence at presenting complex technical topics to both executive and technical personnel
- An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
- Exceptional demonstrated consulting skills


Technical / Functional Skills
- Unified Communication Solutions:
　o Office Communications Server 2007 R2 Designs
　o Large scale designs for IM & Presence
　o Web, Audio/Video Conferencing
　o Edge including PIC, Federation and Access Edge
　o OCS Enterprise Voice
- Messaging Solutions:
　o Exchange Server 2010 designs, Large scale server designs including High Availability using Clustering and Storage Area Networks (SAN)
　o Disaster Recovery planning/designs using replication techniques
　o Server consolidation including client to server network bandwidth planning
　o Client Access designs for various scenarios including: Outlook, Outlook Web App (OWA), Exchange Active Sync (EAS), POP/IMAP
　o Exchange Unified Messaging
　o Migrations/upgrade from previous versions of Microsoft Exchange Server (2007, 2003, 2000 and 5.5)
　o Migration from legacy mail systems including: Lotus Notes/Domino, Groupwise, SMTP POP/IMAP solutions and others
- General IT Infrastructure experience:
　o Dependent services such as Active Directory, Name Resolution (DNS), etc.
　o Industry Operational practices such as MOF and ITIL
　o PBX integration
　o IT Project scoping and estimating
　o IT Project lead or project management
- Product/Technology Knowledge - deep technology experience in at least two of the following areas: Desktop Software Deployments, Microsoft Exchange, Office Collaboration Server, SharePoint, and Active Directory.
- Sales/Presentation Skills - Demonstrates effective selling and business resource skills, effective group presentations, combined with outstanding oral and written communication skills
- A good understanding and exposure to Microsoft enterprise services frameworks and practices(SDM, MSSP, MOF)
- Experience in delivering hosted services to customers (e.g. Telecom)
- Undestanding of the Microsoft Online platform and products

Personal Attributes / Interpersonal Skills
- Frequent travel (up to 70%) is an integral part of this role, as are high levels of recognition and visibility.
- Ability to manage effectively in a dynamic, ambiguous, growing and ever changing business environment.
- Teaming/Collaboration - Demonstrated track record of effective cross-group collaboration skills to achieve results through influence
- Good Capability to develop and mentor people
- Decisive and able to make pragmatic decisions on given situations

Qualifications:
- Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
- Work experience should involve pre-sales support, risk management, technical consulting, solution design, project envisioning, planning, development, deployment, and management

Special Requirements/Additional Information e.g. Language skills


]]>http://www.microsoft-careers.com/job/Cyberport-ARCHITECT-Job/1571286/157128615712862012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCyberport, HKJob Category: Customer Service & Support
Location: Fargo, ND, US
Job ID: 789899-77655
Division: Services & Support


PREMIER FIELD ENGINEER - Exchange Server

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Minneapolis, St Louis, Chicago, Cleveland, Cincinnati, Akron, Kansas City, Memphis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, Omaha, or New Orleans.

Primary responsibilities include providing proactive technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the Exchange client and server. The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services organization, including but not limited to Premier Support, Microsoft Consulting Services, and Escalation Engineers. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support for corporate customers, including issues escalated to the highest levels of management.

The PFE will provide technical support including proactive technical training onsite, as well as via telephone, and electronic media. Candidates must be able to manage hot issues by setting customer expectations, devising and implementing action plans, being available 24x7 and professionally communicating to all parties involved.

Recommended qualifications include: Superior problem solving and troubleshooting skills at the System Engineer level; exceptional customer service, overall communication and technical writing skills. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level; must possess the ability to work independently with minimal management supervision and as part of nationwide team of engineers; demonstrated aptitude for providing exceptional customer service in politically charged environments; ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development; ability to apply technology to improve existing products and systems at customers and for internal use; ability to actively participate in team support by proposing and implementing solutions; assist in developing strategies to gain additional Premier Support accounts by contacting and establishing relationships with Premier Support Practice Managers and Technical Account Managers.

Technical Requirements: must possess superior knowledge and has demonstrated technical proficiency in Microsoft Exchange. Areas of knowledge and proficiency should include, but are not limited to, routing/transport, storage capacity planning, design/architecture and performance troubleshooting (Microsoft Exchange perspective), clustered deployments, disaster recovery, migration, mobile messaging, and topology design with troubleshooting of these areas at the expert level within large network environments. Candidate must have solid understanding of client/server, networking, other Messaging applications (IIS, Outlook, Outlook Express, IE, ActiveSync/Windows Mobile Client technology) and Internet technologies fundamentals (I.E. certificates, SSL, VPN, UCE...etc). In addition, the successful candidate must possess excellent knowledge of TCP/IP, SMTP, RPC and other protocols including use of troubleshooting tools - scripting, resource kit diagnostic tools, packet sniffers and\or NetMon.

Secondary expertise in more than one of the following products: Windows desktop Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), Microsoft Exchange High Availability Technologies and Deployment scenarios, SQL, IIS, ISA.

Overnight travel is required. Travel requirements vary based on customer needs and could be as much as 25-50%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCSE strongly preferred - will consider related field (or equivalent) experience in technical support or MIS in an Enterprise environment.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Fargo-PREMIER-FIELD-ENGINEER-Exchange-Job-ND-58102/1793521/179352117935212012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFargo, ND, USJob Category: Customer Service & Support
Location: Fargo, ND, US
Job ID: 788906-77094
Division: Services & Support


PREMIER FIELD ENGINEER - SharePoint

Preferred Location: Fargo, ND

In some cases, the position can also be located in another major city in the Central US including Chicago, St Louis, Kansas City, Cleveland, Cincinnati, Akron, Memphis, Minneapolis, Louisville, Houston, Austin, San Antonio, Oklahoma City, Tulsa, Bentonville, or New Orleans.

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built using Windows SharePoint Services, SharePoint Portal Server and Microsoft Office SharePoint Server. Typical tasks performed in this role include specific problem isolation and correction, conducting application design and technical reviews, performance tuning, application stability consulting/troubleshooting, code reviews, porting/migration assistance, configuration/administration management, pre-rollout testing and general development consulting. The prospective PFE candidate should draw upon all resources at Microsoft, to advise and consult on the use of Microsoft SharePoint Technologies to avoid such problems in the future.

The PFE position requires a long list of technology experience or demonstrated understanding of these technologies. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform. From this foundation, the PFE position is exposed to many technologies, including but not limited to: Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, and data access technologies. Practical user mode debugging is a preferred skill, but not required.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Premier Field Engineering team. Must have the ability to work independently and as part of a team. Strong business background in Fortune 500 and/or experience with systems technology consulting firm desired.

Overnight travel is required. Travel requirements vary regionally and could be as much as 40-70%. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365.

Education: College degree, preferably in Computer Science, is required. MCTS in SharePoint Technologies or other applicable advanced certification is strongly preferred. Will consider related field (or equivalent) experience.

Interested in learning more about Customer Service & Support? Follow us on Twitter @MicrosoftCSSjob, become a fan on Facebook under "Microsoft Customer Service and Support", and find our blog at http://blogs.msdn.com/peoplefirst. Find out more about Premier Field Engineers and their work at the CSS blog and at the Microsoft PFE Facebook page, found under "Premier Field Engineers at Microsoft".

SS:CS
PFE


]]>http://www.microsoft-careers.com/job/Fargo-PREMIER-FIELD-ENGINEER-SharePoint-Job-ND-58102/1782541/178254117825412012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSFargo, ND, USJob Category: IT
Location: Fargo, ND, US
Job ID: 794177-81454
Division: IT


Are you interested in being a part of a group of individuals who are invested in each other’s success? Do you enjoy working with internal customers, meeting and anticipating their needs? Do you proactively manage risks to keep your projects green? If so, this might be the place for you! The Microsoft Business Solutions (MBS) IT group specializes in delivering new solutions that enable the MBS business to deliver on strategic initiatives and adapt to rapidly changing marketplaces. We support the E2E business applications specific to MBS including ERP, CRM, PRM, support and extranet solutions.

We are looking for an exceptional program manager to help deliver high-quality world-wide solutions to the MBS Business Group. The ideal candidate will have 3+ years of experience in developing and releasing software, managing complex projects to completion, and effectively communicating with a global team to achieve results. The primary responsibilities of an MBS IT PM are: ownership of project delivery and ongoing service of applications; the creation of functional specifications that formally define detailed business requirements for customized IT applications; management of projects / project teams consisting of both FTEs and vendors.

Qualified candidates must have:
BS/BA in Computer Science, Business, or related field
5+ years of software development or program management/analysis, or software support experience working on commercial software or in IT focusing on customized applications.
A strong understanding of software development process.
Demonstrated skill in writing specifications preferred.

]]>http://www.microsoft-careers.com/job/Fargo-Senior-Program-Manager-Job-ND-58102/1897250/189725018972502012-06-15MicrosoftITfull-timeUSDstarting0BSFargo, ND, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 777458-69582
Division: Server & Tools Business

The age of data science has arrived. Beneath the labels of BigData, NoSQL, and Cloud Analytics, data science is transforming the way enterprises run, optimize, and plan for competitive advantage. A common theme is the competing on analytics: using scale invariant tools and systems to transform businesses into data-driven powerhouses that can leverage large scale statistical analysis, predictive analytics, simulation, and machine learning to make smarter decisions faster. With the emergence of distributed query, storage, analytics and execution runtimes such as MapReduce, Dryad, Dremel, HiveQL, PigLatin, Scope and others, many customers on premise and on cloud are looking for ways to build scalable insight with the lowest latency and highest quality. Delivering the runtimes and tools to scale insight is an amazing opportunity. Engineers that have a passion and curiosity around all aspects of the BigData opportunity are what we are seeking. A background in computer science and statistics would definitely enjoy the opportunities that we have. Interest and experience in clustered, distributed and federated systems programming using systems like Hadoop, Twister, and Dryad is required. We are also looking for people with backgrounds in analytics and machine learning at large scale. We are building a small, adaptive team of programmers and data scientists that want to tackle the technologies required to bring BigData both to the Azure cloud services and also providing such capabilities to on premise installations. If this sounds like something that you would enjoy working on intensely in a start-up like environment, then please consider getting in contact. This position is for a role in the new Apache Hadoop for Windows Azure and Windows Server team.

We are looking to hire a SDE for the team with a talent for real-time business intelligence and NoSQL database systems as applied to BigData.
The minimal experience requirements to be successful in the role include:
•10+ years programming experience preferably in C++ or Java
•Strong knowledge in working with large scale NoSQL stores including document, key-value, and streaming systems
•2-3 years of distributed systems programming with emphasis on large scale computing and analytics: Hadoop, Google MapReduce, Amazon EC2, Azure, etc.
•Shipping at least 3 software or service products successfully
•Ability to operate effectively with people of diverse backgrounds and experiences (we have both data science-trained and system programming-trained team members
•Written and oral communication skills required to effectively promote and disseminate the ideas in a diplomatic and professional way
•Passion and strong curiosity on pushing the envelope of what is possible in a data-driven world where terabytes to petabytes are being processed and analyzed routinely
•3+ years experience in developing and deploying software for cloud platforms such as Amazon, Google, Yahoo!, Facebook, eBay, MSN/Azure, and others.
Experience in working with large scale query languages such as PigLatin, HiveQL, and Scope is a big plus for the role.

ST:SQL
ST:SLR

]]>http://www.microsoft-careers.com/job/Redmond-Principal-Software-Development-Engineer-Job-WA-98052/1553209/155320915532092012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Test
Location: Redmond, WA, US
Job ID: 778780-70285
Division: Server & Tools Business


Office365 is the most successful Cloud platform. Windows Server and Active Directory are the most successful platforms on the Enterprise side. At the crux of the two, Active Directory Federation Services is the engine that makes the magic happen, through which you are reading today this without thinking that the information comes from a server in the cloud or one in the next office, without thinking that your identity is a cloud one or the classical, on premise one.

Even more, Identity is at the center of everything our customers do - whether it’s how they define themselves, express relationships, decide who to trust, or discover others. From logging in to your workstation, to social networking, to customer relationship management, it is the identity which matters most. Imagine a world in which all are interconnected and where your identity transformation is transparent. A world where your identity is completely secure and you have all the control you want over it.

Yes, it is a huge and fascinating problem. You can be a witness of the tectonic aggregation of these spaces, or you can be part of the shaping of the space. The Identity, Directory, and Access team is looking for strong Senior SDET to help define and build the experience for the next 10 years - and beyond - as we extend the power of Identity to the Cloud, and allow our customers to be deployed both on-premises and in the cloud.

As a senior SDET in the Active Directory team, you will work with other highly talented, senior SDETs in the team to shape and develop the mix of vision, strategy, technology and customer insight that is needed to define and deliver the platform that is the best solution for developing, deploying, providing and consuming identity data. Your strong technical skill and your insight will help us to build the solution that helps our customers to seamlessly extend their work load from on prem to the cloud, while reducing their CTO at the same time.

This role will require you to understand how our customers are deploying and developing in top of our current technologies, including Active Directory Domain, Directory synchronization and Federation, to meet their identity needs on-premises and for adopting cloud services such as Office 365. You will help the team in tackling the toughest scale and distributed identity issues. Most importantly, it will require you to lead the collaboration across IDA and Microsoft to invent and refine these technology pieces, and redefine how we test it to ensure that Microsoft provides the best-in-class identity experience for our customers.

In return, this team will provide you with the opportunity to be at the center of a sea change within the computer industry, allowing you to make decisions which will define the identity and security space for the next 10-20 years. It will teach you how to deliver software that is both interesting and useful to people while meeting their most pressing distributed computing needs. And it will allow you to work with a very strong, seasoned team of leaders as passionate about technology, customers and partners as you are. The candidate should also have a strong passion for customers, great communication skills and work well in a team environment. Knowledge of networking, distributed computing concepts as well as experience with Microsoft technologies such as SQL Server, COM, COM+, and .Net framework/Web Services/SOA is beneficial. In-depth knowledge of directory and identity management is a strong plus.

The candidate should have at least:
•4 years of experience working in software development with demonstrated technical skills in high level languages such as C/C++/C#/Java.
•Candidates must have a BS or higher degree in Computer Science or equivalent working experience.

ST: IDTR
RSA:Event

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-in-Test%2C-Senior-Job-WA-98052/1569092/156909215690922012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSRedmond, WA, USJob Category: Customer Service & Support
Location: Redmond, WA, US
Job ID: 779302-70488
Division: Services & Support


FIREBRANDS and ALL-STARS are welcome to ECO (Engineering, Community & Online)! We help to build the end-to-end customer support experience across Microsoft. We’re all about delivering personalized and connected support experiences - reducing customer effort - creating LOYAL customers of Microsoft Products and Services. By PIONEERING killer technology and building VIBRANT online communities where customers come first, we connect questions to answers, support professionals to customers.

This group is consumed with PASSIONATE CURIOSITY. We solve customer problems with BRILLIANT simplicity, style and panache. We are willing to abandon bad ideas and outmoded ways of thinking. We’re a global team with a flash mob agility to neutralize customer pain. We have a FEROCIOUS appetite for solving problems with engineering KUNG-FU and social GENIOUS. We do what’s right because it’s right. We make it easy. We make it work.

The Customer-Facing Engineering (CFE) team in ECO touches MILLIONS of end users a year and earns customer LOYALTLY for a LIFETIME by rapidly delivering SEAMLESS and INTEGRATED customer support experiences through a variety of insightful, creative, and innovative technologies like virtual agents and social-networking platforms.

We are looking for a dynamic SDET who has desire to deliver high quality support applications and who is excited by innovation and exploring new technologies. This is great opportunity for an experienced SDET to work in a fast paced and exciting team. This position is for an SDET to drive test development, writing high quality code that will enable automated testing of the platform. As a primary feature owner, you must be able to tackle technical and engineering issues independently, can ramp up quickly on a new technology, can drive cross group and cross discipline collaborations, and are passionate about innovating test methodologies and establishing efficient processes. This role will require close collaboration with peers within and outside the immediate engineering groups.

Bachelor’s degree in Computer Science or related is required. Ideal candidate will have 3+ years of industry experience in testing high quality, high performance web sites. Testing experience on web based software platforms is highly desired. In addition to having high test aptitude, you should also have excellent communication and cross-group collaboration skills.

Qualifications
5+ years of professional testing and/or development experience
Strong programming, debugging, and problem solving skills in C#, ASP.Net, SQL Server and .Net Framework
Exposure to MVC, Velocity is nice to have.
Self-starter with relentless focus on getting things done
Proven history managing feature work E2E
Great problem solving skills and high intellectual horsepower
The ability to work within product teams and across product groups
Passion for engineering excellence and learning
Proven history of driving test strategy and development for a given feature area
Proven history of effectively resolving issues and stick to a development schedule

SS:CS
ECOJOBS


]]>http://www.microsoft-careers.com/job/Redmond-Software-Test-Engineer-%28SDET%29-II-Job-WA-98052/1573061/157306115730612012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Program Management
Location: Redmond, WA, US
Job ID: 765841-63106
Division: Windows Phone Division

As a Program Manager, you’ll drive the technical vision, design, and implementation of next-generation software solutions. You’ll transform the product vision into elegant designs that will ultimately turn into products used by Microsoft customers. Managing feature sets throughout the product lifecycle, you’ll have the chance to see your design through to completion. You’ll also work directly with other key team members including Software Development Engineers and Software Development Engineers in Test. Program Managers are advocates for end-users, so your passion for anticipating customer needs and creating outside-the-box solutions for them will really help you shine in this role. As a Program Manager you will have the ability to lead within a product’s life cycle using evangelism, empathy, and negotiation to define and deliver results. You will also be responsible for authoring technical specifications, including envisaged usage cases, customer scenarios, and prioritized requirements lists.

Qualifications:
B.S./M.S. degree in Engineering, Computer Science, or related field
7+ year's experience programming in C++, C or C#
Familiarity with managing complex project schedules, solving complex problems, and nurturing cross-group collaboration
Strong technical prowess, including understanding of algorithms, systems architecture, and end-user experience
Excellent written and verbal communications
Recent mobile experience a plus

About Us

In the Windows Phone Division, our mission is simple: We will make phones that deliver a great communication experience for our users' entire life. Whether they are communicating with co-workers, catching up on their friends' activity, planning activities for their family, or simply making a phone call, we will deliver a deeply integrated experience that's easy and fun to use.

WPD.WPE.KH

]]>http://www.microsoft-careers.com/job/Redmond-Program-Manager%2C-Senior-Windows-Phone-%28765841%29-Job-WA-98052/1433354/143335414333542012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSRedmond, WA, USJob Category: Research
Location: Bellevue, WA, US
Job ID: 788575-76732
Division: Online Services Division


The world of Online Advertising is explosive in growth and is innovating rapidly. The core challenge is centered around ensuring that ads are highly relevant to users while at the same time providing the advertisers with the highest effectiveness in getting their message to their audience. At Microsoft, we are excited about the scale of the problems we are solving in this regard and the incredible synergies across search and display advertising we are fostering. The goal of the Microsoft Ads team is to connect the right users with the right ads in the right context. At the heart of this effort is deep science that leads to incisive analytics and core algorithms that drive the relevance and effectiveness of advertising.

The Display Advertising Science team works in close collaboration with the Microsoft Research Lab and the core Engineering team to lead the creation of innovative ad solutions. We strive to solve challenging problems with deep algorithmic and systems solutions that achieve high degrees of relevance and ad effectiveness, leading to optimal yield for publishers and increased return on investment for advertisers. We develop insightful relevance models based on billions of ad impressions on a daily basis and use these models to match the right set of targeted ad campaigns with the right users. We also develop accurate forecasting models and efficient allocation algorithms that help set up the appropriate ad campaigns and price them for optimal yield.

We are looking for individuals who are excited about leading a team of scientists to solve challenging problems to obtain large-scale business gains. Success in this job requires significant collaboration within and across multiple teams as we build complex platform solutions involving data modeling, machine learning, user clustering, data mining, and optimization algorithms.

Primary responsibilities of this position include:
- Leading a team of applied researchers.
- Conducting research in the space of online advertising systems.
- Designing models and algorithms in the space of targeted advertising, yield management, and marketplace dynamics.
- Working closely with software development teams to build production systems.
- Development of intellectual property leading to a strong patent portfolio, and appropriate publication of research results.
- Collaborating closely with the Microsoft Research Lab to enable effective interactions between the research team and the engineering team.

Minimum Qualifications:
- Demonstrated ability to lead high-performance teams.
- Exceptional communication skills including proficiency in technical writing.
- Aptitude for identifying complex problems and developing end-to-end solutions involving model and algorithm design.
- 5+ years of experience with conducting research.
- Advanced degree in Computer Science, Applied Mathematics or related field.

Preferable Qualifications:
- Knowledge of the advertising domain/market with special emphasis on online advertising solutions.
- Experience collaborating with groups residing in multiple time zones.



XADSX:JABE*LI
O:MA
O:Bing

]]>http://www.microsoft-careers.com/job/Bellevue-Research-Lead%2C-Senior-Job-WA-98004/1776808/177680817768082012-06-15MicrosoftResearchfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Program Management
Location: Bellevue, WA, US
Job ID: 789072-77068
Division: Online Services Division


Local, mobile and social are the three hottest areas of innovation in our industry today:
- Most retail transactions occur offline at local businesses but 70-90% of online consumers research on the internet before heading to stores.
- Mobile internet users are expected to exceed desktop users in four years reaching 1.6 billion customers and 53% of mobile searches have a local intent
- Usage of social networks and location check-ins have been growing exponentially

Microsoft's success in these areas starts with having the best local data including: businesses, places, offers, reviews, and more. Local Search is an exciting space with formidable competitors. The Local Search Data team is chartered with creating the next generation local data pipeline for Bing. Our impact is far reaching and we work closely with Local Search Relevance, Core Search, Windows Phone, Nokia, International teams, and more.

We are looking for a creative and highly technical Senior Program Manager that can rise to the challenge of this critically important area and help Microsoft win.

Scope of this position includes:
- Developing strategies for improving data comprehensiveness, richness, accuracy and freshness
- Determining how to measure content quality across multiple providers and over time
- Managing content dependencies across multiple internal partners
- Driving innovation and development of new normalization and conflation algorithms
- Applying statistical techniques to content quality and algorithm performance metrics
- Creating scalable approaches to entity enhancement
- Managing large-scale computer resources to provide daily updates to entity index data
- Tracking quality improvements against core business KPIs (unique users, queries per user, etc.)

Skills & Requirements:
- Strong technical skills, preferably with large scale distributed computing and/or web-based systems
- Strong creative, analytical and critical thinking abilities; experience in statistical analysis a plus
- Excellent written and oral communication skills
- Ability to collaborate effectively with a large number of partners and customers
- Experience in search, information retrieval, data mining, and machine learning a plus
- BA/BS in Computer Science or related field required
- 5+ years of technical program management experience in the software product cycle driving features from initial planning and design to implementation and release.


O:BING
BINGBC
XBNGXPM:BACH*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Program-Manager%2C-Senior-BING-%28789072%29-Job-WA-98004/1782524/178252417825242012-06-15MicrosoftSoftware Engineering: Program Managementfull-timeUSDstarting0BSBellevue, WA, USJob Category: Customer Service & Support
Location: Santiago, CL
Job ID: 781561-71998
Division: Services & Support

Dedicated Premier Field Engineer (DSE) - SharePoint

Responsibilities: This person will be responsible as the trusted advisor to several of Microsoft’s enterprise level customers. The engineer will perform deep technical troubleshooting of complex problems as well as provide guidance on operations of the customer’s messaging systems. As a dedicated engineer to a few customers, it will be the engineer’s responsibility to be proactive in aligning the customer’s environment with Microsoft and industry best practices to help improve the operational capacity of the customer’s environment.

As a part of a small dedicated team to these customers, the engineer will be expected to deliver timely and in-depth incident resolution focusing on root cause analysis and prevention of future issues. As a part of this analysis, the engineer is expected to develop strategic plans for improving the customer’s environment from a reactive culture to a dynamic infrastructure. The DSE will work with all levels inside the customer’s organization, so they will be responsible for developing and maintaining excellent relationships with many different technical and business leaders. This requires cross-team collaboration with others inside the Microsoft organization to ensure the customer receives the right solution for their issues and has a clear path moving forward. The DSE is one of the primary communication points for customer issues relating to their messaging environment, so customer satisfaction is a top priority through effective, clear, and concise communication, both on a technical and business level. A part of this will be case management, following up on escalations, and finding the right resource to assist in related issues. Inside Microsoft, the DSE will maintain a solid working relationship with the account team, primarily the Technical Account Managers, by communicating technical, political, and any other possible issues as needed and providing frequent customer updates.

Long term, the DSE will develop support plans, assist MCS with projects at the client, and help coordinate the delivery of post-mortem assessments. As a part of a team, the engineer will be expected to perform internal knowledge transfer to other DSE team members, locally and remotely.

Technical Requirements: Primary responsibilities and knowledge requirements include a thorough understanding but not limited to: Windows SharePoint Services, SharePoint Portal Server, Microsoft Office SharePoint Server, SharePoint Foundation 2010, IIS, SQL Server, development with .NET languages, XML and Scripting technologies, data access technologies, and SharePoint customization using SharePoint Designer. Practical user mode debugging is a preferred skill, but not required. The ideal PFE skill set is grounded in a solid understanding of the Microsoft Windows platform, networking, and highly complex internet-based systems. The candidate must demonstrate a deep understanding of network architecture and appliances (including routers, firewalls, HSM devices and load balancers), network authentication and encryption.

Qualifications: 4 year technical degree (or equivalent work experience) in addition to 5+ years in a technical support or MIS in the main technology. Current MCSE is preferred. Candidate must have effective verbal, written, and presentation skills at all levels of an organization. The role requires strong personal organization, time management, and project management skills. Additional knowledge of competing products is a plus. Some travel to customer sites is required.

LATAMJOBS
PFECHILE

]]>http://www.microsoft-careers.com/job/Santiago-Premier-Field-Engineer-Job/1653747/165374716537472012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSantiago, CLJob Category: Services & Consulting
Location: Lisbon, PT
Job ID: 781911-72212
Division: Services & Support

*We kindly ask you to submit your CV in English.*

Role Purpose

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. PFE provides strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements.
PFE engagements are focused on the Deliver and Operate phases as well as on the Manage Layer of the IT Service Lifecycle.


Team/Department Mission

Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated services. As part of Customer Service and Support (CSS), the Premier Field Engineer works together with Commercial Technical Support and Enterprise Services to strengthen the Microsoft Services Field Engineering capability worldwide.
In conjunction with Microsoft Services, PFE is empowered to provide end-to-end consulting, support and customer services that enable the rapid adoption, deployment and productive use of Microsoft products and technologies. Together with our partners, we develop and integrate the best knowledge and know-how in the industry with Microsoft products and technologies in response to Premier Customers demanding needs.


Key Accountabilities

- Develop strategic ongoing customer relationships
- Communicate at various levels from CIO to the technical staff on the ground
- Partner with other Microsoft teams to deliver a service of excellence
- Participate in proactive account management, planning and strategy for targeted accounts
- Participates and contributes to technical communities
- Provides assistance to peers and/or virtual team members with respect to sharing knowledge and best practices
- Deliver proactive onsite support services
- Deliver presentations, trainings and knowledge transfer sessions
- Write technical documents
- Develop and deliver standardized and customized services as workshops, health checks or risk assessments
- Solve complex technical problems through sound and creative troubleshooting
- Develop and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.


Goals

- Be perceived as a trusted advisor by customers
- Achieve high levels of customer satisfaction
- Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.
- Maintain deep technical expertise in at least one area of specialization

Knowledge, Skills and Experience

1) Essential Experience

- 3+ years of related experience
- Relevant level of experience in the enterprise customer arena
- Awareness of corporate environments and their business requirements
- Fluent in English both written and spoken

2) Technical/Functional Skills

- Strong communication skills
- Face-to-face customer engagement skills
- Strong technical writing, presentation and training skills
- Solid troubleshooting skills in complex business environments
- Deep technical expertise in SQL Server 2008 R2, namely on the following areas:
o Deployment, Migration and Troubleshooting
o High Availability
o Performance and Scalability
o Analysis Services/Integration Services/Reporting Services
o Performance Point and PowerPivot is considered a plus

3) Personal Attributes/Interpersonal Skills

- Open and respectful with others
- Willing to take on big challenges
- Passion for customers, partners and technology
- Accountable for commitments, results and quality
- Self-critical, questioning and committed to personal excellence

4) Qualifications

- Degree in Computer Science or related
- Microsoft Certifications (MCTS, MCITP, MCPD)
- ITIL/Service Management experience
- Ability to travel up to 70% of the time

*We kindly ask you to submit your CV in English.*

]]>http://www.microsoft-careers.com/job/Lisbon-Premier-Field-Engineer-SQL-Job/1658074/165807416580742012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSLisbon, PTJob Category: Services & Consulting
Location: Tokyo, JP
Job ID: 775298-73417
Division: Services & Support

<概要>
コンサルタントは、大手企業における最適化計画・調達支援・IT投資評価などといった立案を支援する業務を担う方として、優れたコミュニケーション能力と問題解決を進められる力が求められます。

<業務内容>
顧客全体におけるIT戦略立案、ITマネージメントの支援を行う。

<マネージャからのメッセージ>
大企業・ミッションクリティカルシステムなど難易度の高いプロジェクトのリーダーとして活躍でき、常にマイクロソフトの最新の技術に触れられます。


<応募条件>
1. IT業界経験10年以上
2. 大手企業に対する、最適化計画、調達支援、IT投資計画における業務経験３年以上
3. PMPあるいはIT関連資格（システム監査、ITIL Manager等）
4.TOEIC 750以上が望ましい


<勤務地>品川本社

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Tokyo-Senior-Consultant-Job/1700105/170010517001052012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSTokyo, JPJob Category: Services & Consulting
Location: Munich, DE
Job ID: 784424-73911
Division: Services & Support

Standorte: München, Bad Homburg, Hamburg, Böglingen, Köln, Berlin


Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um sich mit jeder Menge Microsoft-Know-how, Beratungserfahrung und grenzenloser Leidenschaft auf den Weg zu namhaften Kunden im gesamten Bundesgebiet zu machen: als Mitglied unserer Service Line „BPIO“ (Business Productivity Infrastructure Optimization). Dort konzentrieren wir uns auf die Themen Unified Communications und Collaboration - und damit auf die Umsetzung komplexer Messaging- und Workflow-Infrastrukturen. Dabei setzen wir auf modernste Lösungen wie z.B. Line-of-Business-Anwendungen auf SharePoint-Basis und hochintegrierte Unified-Communications-Lösungen

Ihre Aufgaben:

Sie arbeiten in verschiedensten Kundenumgebungen, um die Bereitstellung hochqualitativer Lösungen rund um den Bereich Sharepoint Server voranzutreiben. Ihr Fokus:

Projektarbeit:

Als Architekt planen und liefern Sie integrierte Lösungen, die unseren Unternehmenskunden in Deutschland den größtmöglichen Vorteil aus der Nutzung neuester Microsoft Technologien verschaffen. Hierbei zählt Ihr ebenso breites wie tiefes IT-Know-how, wenn Sie die Infrastruktur des Kunden vor Ort analysieren und Architektur/Design entwickeln. Ihr Ziel: die Kundenanforderungen mittels wieder verwertbarer, effizienter Lösungen im Sinne einer Geschäftsprozessoptimierung und unter ROI-Gesichtspunkten umzusetzen. Gleichzeitig sind Sie während der gesamten Migrationsphase einschließlich Test der vertrauensvolle Ansprechpartner und Troubleshooter des Kunden.

Vertriebsunterstützung:

Als Mitglied virtueller Account-Teams helfen Sie unserem Vertrieb, strategische Geschäftschancen zu identifizieren, zu verfolgen und abzuschließen. Gleichzeitig bauen Sie bestehende Projekte kontinuierlich aus. Speziell während der Angebotsphase ist Ihr Einsatz gefragt, wenn Sie daran mitarbeiten, die Kundenanforderungen in technische Spezifikationen zu überführen, damit diese dann in die jeweiligen Projektverträge übernommen werden können.

Know-how-Transfer:

Sie spielen eine wesentliche Rolle im Know-How-Transfer zu unseren Partnern. Als Experte nutzen Sie Ihre Kontakte zu den Produktgruppen, um sich stets das jeweils aktuellste Wissen anzueignen.

Organisation:

Sie unterstützen das Service Line Management als Experte bei komplexen technischen Fragestellungen sowie in der Weiterentwicklung von Lösungen und Kundenangeboten. In Ihrer Rolle berichten Sie an den Professional Development Ressource Manager (PDRM) Ihrer Service Line.

Ihr Profil:

- Abgeschlossenes Universitätsstudium, ergänzt um langjährige Berufserfahrung
- Fundierte Praxis in der Durchführung komplexer Projekte über alle Phasen hinweg
- Nachweisliche Erfolge in der Erstellung von Konzepten und der Analyse großer (internationaler) Umgebungen mit Microsoft Sharepoint Server
- Fähigkeit, mit den Kunden auf Augenhöhe über deren technische Anforderungen zu sprechen
Exzellente Kenntnisse rund um Office SharePoint Server und Windows SharePoint Services
- Sicherer Umgang mit Microsoft SharePoint, Office-Collaboration oder der Microsoft .NET Development Platform, bevorzugt der neuesten Versionen und untermauert durch entsprechende Zertifikate (z.B. MCSE, MCSA)
- Erfahrung im Krisenmanagement
- Ideenreichtum und exzellente kommunikative Fähigkeiten
- Gutes Englisch in Wort und Schrift
- Ausgeprägte Reisebereitschaft

Wenn Sie für uns arbeiten, dann …
… arbeiten Sie direkt beim Hersteller mit innovativen Softwarelösungen!
… meistern Sie herausfordernde Projekte bei internationalen Großkunden!
… haben Sie direkten Kontakt zu den Produktgruppen in der Microsoft Corp.!
… bieten sich Ihnen spannende Karriereperspektiven!


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE

]]>http://www.microsoft-careers.com/job/Munich-Architect-Sharepoint-Server-%28mw%29-Job/1715013/171501317150132012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMunich, DEJob Category: IT
Location: Hyderabad, IN
Job ID: 784503-73935
Division: IT

This Job is eligible for the following work arrangements :Flex Time
Job Title: Senior Software Development Engineer

Are you ready to take the next step in your career? Is running large scale services for customers and platforms people rely on where you’d like to be? Have you handled growing your technical depth and experience in building mission critical systems and are ready to take them to the next level?

The Foundation Services division may have just the job for you. The Foundation Services group develops platforms for use by all of Microsoft’s solutions and services that run Microsoft enable many of our products and services to run, and connect to external companies.

The platform provides high scale services for Microsoft services and solutions to build upon. The Microsoft Enterprise Service Bus is an integration platform for mission critical messaging to enable even our highest volume services to conduct business in real time between other Microsoft services and even external companies. As more and more applications and services take reliance on other services and data, integration services are become a center point of distributed application architecture. It is delivered as services to Microsoft and growing rapidly in scale.

The ideal candidate for this position will have a passion for technology, a technical background, and possess a strong interest in application/services in integration technologies. They will be an experienced and high performing individual contributor, capable of driving design and development of multiple features in the platform. The position will involve working with senior developers, architects, program managers and others, in realizing the goals of every new feature in the platform, building and growing design competencies and working with a large worldwide team with members in multiple Microsoft development centers worldwide.

As a Senior Software Development Engineer you will: Participate in and influence functional spec, technical spec, and test plan reviews. Work closely with leads and architects to design and build features using BizTalk, C#, SQL Server and WCF. Create and vigorously defend high level and low level detail designs in accordance with standards documentation. Participate in design reviews and code inspections in order to find defects early and ensure production quality. Design and develop high quality code in accordance with privacy, security, and coding standards guidelines. Become proficient with all features and usage of all the software applications within your subject area. Work with development, test, PM and architect partners.

Qualifications
§ 10+ years’ experience leading design/development activities; experience leading developers
§ Proven track record of shipping secure, high quality software through all phases of the platform/service cycle in a high-volume or critical production service environment
§ Excellent system design/architectural skills, problem solving, and engineering process skills
§ Ability to evaluate design approaches (complexity, performance, high-availability, scalability, durability) and make recommendation for implementation
§ Exceptional collaboration and communication skills (verbal, written, presentation - to peers, executives, cross culture)
§ Understanding of Enterprise scale technology and developing large scale out services
§ Experience with Messaging [BizTalk, Pub-Sub, Message-Bus Concepts] and Queuing technologies like MSMQ
§ Strong programming skills in C# and the .Net framework in implementing optimized code.
§ Strong T-SQL skills working Microsoft SQL Server is a must
§ Familiarity with a wide variety of Microsoft products and technologies, especially web focused like Windows Communication Foundation [WCF]
§ Experience with Visual Studio and related tools [Team Foundation Server] including VSTF Test methodologies are desirable
§ Degree in Computer Science

Key responsibilities
§ Lead a feature team during the design & development cycle and deliver results
§ Collaborate with leadership team to continuously manage trade-offs between design choices during the development lifecycle
§ Effectively communicate and and adhere to development discipline
§ Create, maintain and drive development schedules and metrics for both efficiency and quality

We are a fast paced and agile team on a mission to connect Microsoft’s services and solutions at scale and securely. If the qualifications and scope of challenge above meet your skills and ambitions, we’d love to meet you.

]]>http://www.microsoft-careers.com/job/Hyderabad-Sr_Software-Development-Engineer-%28SDE%29-Job/1715064/171506417150642012-06-15MicrosoftITfull-timeUSDstarting0BSHyderabad, INJob Category: Services & Consulting
Location: South Africa - Non Location Specific, ZA
Job ID: 780287-75709
Division: Services & Support


Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow’s marketplace?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation

Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 5 - 8 years related IT experience.
§ Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.

]]>http://www.microsoft-careers.com/job/App-Development-Architect-Job/1757211/175721117572112012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSSouth Africa - Non Location Specific, ZA
People with passion...at Microsoft, they helped turned the potential of software into a reality that changed our world. Here’s your chance to be a part of what comes next.

We have over 70 career opportunities available in the US for marketing experts. Marketing presents our products and services to the world, and helps us build what the world needs. Across the company, our marketing teams are incorporating perspectives from different cultures, markets and demographics to identify market opportunities and to define products the world wants. And they’re using those insights to show people the most meaningful ways our products will make a difference to each and every one of them. Our Marketing disciplines include Marketing Communications, Marketing Sciences, Partner, Segment, & Audience Marketing, Product Management, and Product Marketing, among others. These highly strategic roles will help us grow the next generation of software to the Cloud and beyond!

We would like to invite you to explore these roles and if you decide that you are interested in being considered click the title of the position, and then click the “apply now” button to be guided through the application process. Also, you are invited to join our worldwide ‘Talent Community’ of people interested in careers with Microsoft. By becoming part of our Talent Community, you can opt-in to receive email alerts regarding the latest roles that fit your preferences and be the first in line for consideration. To join: enter your email address & click go below the orange “Stay Connected” bar in the upper right corner.

If you would like to pursue similar opportunities, please Click Here. We would love to hear from you!
]]>http://www.microsoft-careers.com/job/Seattle-Marketing-Management/964682/9646829646822012-06-15Microsoftfull-timeUSDstarting0BSSeattle, WAJob Category: Services & Consulting
Location: Issy Les Moulineaux, FR
Job ID: 779441-71625
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/Issy-Les-Moulineaux-CoE-Dynamics-AX-Architect-Job/1647589/164758916475892012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSIssy Les Moulineaux, FRJob Category: Services & Consulting
Location: Mississauga, CA
Job ID: 781439-71893
Division: Services & Support


Microsoft Enterprise Services is looking for a Delivery Excellence Lead for our Consulting Division. As a DE Lead your key focus is driving maturity for our consulting practice through building delivery methodology and implementing key delivery readiness programs. You will also manage the Customer and Partner experience for MCS as well as managing the survey and survey analysis feedback process.

Business excellence is key to the success of the Delivery Excellence lead role. Requirements of the role include mentoring, service readiness and supporting other aspects of Services operations.

You will need to lead and motivate others, have a high level of customer and partner service skills and have the ability to think strategically. The successful candidate will possess excellent communication skills and well developed interpersonal awareness.

Key Responsibilities:

As the MCS Delivery Lead Canada, your focus is on developing and executing on a practice maturity program within Microsoft Services. You will play a key role in ensuring projects are delivered to the highest possible standards and act as a subject matter expert when engagements require additional oversight. You will integrate with both the Microsoft worldwide and US delivery excellence teams and drive best practices back in the Canadian services organization.

You will assist with MCS scorecard metric attainment through developing solid business rhythms around IP Re-Use, business management processes ad reporting. You will also interface with the Delivery Excellence leads from both our Sales and Premier support organizations.

You will champion and implement consistent tools to monitor and improve the MCS practice. Your success will hinge on your ability to ensure that each member of the delivery team understands and adopts Delivery Excellence as the basis for sustained business growth. You will need to fully participate in providing input into corporate, subsidiary or services programs and initiatives which support the key aspects of the services business.

Key Deliverables and Associated Activities for the Delivery Excellence Role:

- Manage and monitor the health of the Customer and Partner Experience survey process
- Represent Canada at WW and Americas level Delivery Excellence sessions
- Participate in Project Kick-Off’s and Project Recoveries where required
- Evangelize Microsoft delivery methodologies broadly and execute on practice maturity program
- Coordinating with Practice Managers and Professional Development Managers on delivery readiness programs
- Conducting regular 1 on 1’s with Services Leadership to drive direction and maturity
- Be subject matter expert for large delivery engagements
- Participating and leading discussions with regards to strengths/development areas for the practice
- Participating in CPE escalations within the practice
Implement engagement review and quality assurance procedures in accordance with our methodology to drive profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction.
- Minimize our exposure and risk across multiple projects.
- Facilitate application of lessons learned and best practices across engagements
- Participate in all programs relating to performance management and career development planning.
- Develop skills of Engagement Managers responsible for larger, more complex projects
- Assess training needs and select training tools for practice members.
Tools/Process: Use Microsoft Project as the project management application. Use the principles of the Microsoft Solutions Framework (MSF) and the Microsoft Operations Framework (MOF).


Qualifications:
- Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
- At least 15+ years related technology experience.
- Excellent project management capabilities, PMP certification preferred
- Work experience should involve technical consulting, project envisioning, planning, development, deployment, and management.
- Proven record and experience driving consistent use of delivery methodology and quality management programs across a large matrix organization.
- Proven experience managing complex projects (> $5M of revenue) using Global delivery model.
- Must have a proven record of delivering business value.
- Candidates must have a high-level understanding of markets, customers and related technology
In addition, successful candidate should have the following experiences:
- Demonstrated experience in the creation, leadership, planning and execution of strategic, large and complex cross- functional business initiatives.
- Successful track record of meeting specific business objectives and performance metrics in role of responsibility.
- Successful track record of leading teams in strategy execution.


Qualifications and Job Criteria:
The preferred candidate will have strong leadership, communication and interpersonal skills.
The candidate should have a project management and services background. PMI certification would be preferred.
The ideal candidate should have 8-10 years of services experience in a consulting or services organization.
A Management degree is preferred.

Considering a Career with Microsoft Canada?

At Microsoft Canada Co, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.

Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:
Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Tuition Reimbursement
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.

Microsoft is an equal opportunity employer and supports workforce diversity.

]]>http://www.microsoft-careers.com/job/Mississauga-MCS-Delivery-Excellence-Lead-Job-ON/1653605/165360516536052012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSMississauga, CAJob Category: Finance
Location: Redmond, WA, US
Job ID: 779052-70349
Division: Finance


The Redmond, WA based Enterprise & Partner Group (EPG) headquarter finance team is looking for a highly motivated professional with proven leadership, analytical and strategic thinking skills to serve as the Controller for the EPG HQ and Incubation organizations. This critical & influential role will partner with the leadership team to manage the P&L for 650 plus employees and will provide business insights, optimize resource allocation and achieve operational excellence to gain efficiencies.

Specifically supporting the WW Specialist Sales organization, this individual will serve as a key point of contact supporting an organization that is a critical part of the growth engine for Microsoft. Core teams supported include Incubation Sales, WW STU Teams, Enterprise Sales for Core Infrastructure, Business Productivity, Application Platform and the Compete Organization which work together to mainstream new business into our established set of products. The Incubation portfolio includes high-growth businesses such as Windows/SQL Azure, Windows In tune, Lync, Bing Maps and SharePoint Internet.

As the EPG Incubation Controller you will learn our businesses and utilize the knowledge gained to make a positive contribution to the group’s performance. Your analysis will be instrumental in evaluating costs, developing and supporting business models, driving long term planning, and evaluating investment decisions. You must be a highly motivated individual with excellent analytical skills as well as the ability to see beyond the numbers by gaining an in depth understanding of the business.

Responsibilities include but are not limited to:
Build and maintain a unified financial rhythm for the EPG finance team, evangelize best practices, improve processes, drive consistency and efficiency into our support model
Drive structured financial rhythm and processes with business partners and BG Controllers, leveraging tools and standard reporting to deliver results in a predictable and easy to understand manner
Drive monthly close and P&L management processes to ensure that results are fairly stated and in accordance with MAP and GAAP
Drive EPG and Incubation budgeting and forecasting processes and provide leadership and insight to business to ensure that resources (both Program & HC) are allocated in line with the key business objectives
Partner with the business partners to determine ROI for key investments and identify & implement cost saving ideas across the organization
Support monthly & quarterly business review processes; implement insightful and impactful reporting & value-add analysis and interpretation of results
Gather data/information for the development of measures and reports for historical and/or predictive analysis
Evaluate financial alternatives and recommend appropriate action by providing data/analysis regarding potential solutions
Drive policy compliance and within the organization and ensure that strong controls are in place and working as designed. This includes partnering in the maintenance of WW Incubation governance model.
Management and reporting of the Strategic BIF program driving Business Productivity compete, Voice migration, and Enterprise Strategy engagements to program owners, SMSG Finance leadership, and area financial controllers.
Partnering across BG, SMSG, Area Controllers for Incubation and Strategic BIF performance, investment decision updates, and budget/target cascades.
Drive coordination with WW Incubation revenue and compensation team, WWIC, Incubation Sales Excellence, and BG finance to understand product revenue performance by country and related impacts on incentive compensation payouts.

This is a unique and exciting role and we are looking for a candidate who thrives in fast paced, dynamic environments. If you are passionate about solving complex business problems, have a proven ability to work effectively in a large, cross geographical virtual team environment, have demonstrated financial analysis and controllership experience, excellent project management skills, communication skills and strong attention to detail then you are a great candidate for this position.

Minimum Requirements/Qualifications include:
Minimum of 8 years of financial analysis and/or controllership experience
BA/BS in Finance or Accounting is required
High level of motivation; self-starter; drive for results
Excellent and demonstrated communication skills and problem solving abilities; ability to project manage effectively
Excellent organizational skills and attention to detail
Ability to effectively multi-task and prioritize in a fast paced environment
Advanced Excel & PowerPoint skills; aptitude for working with tools, systems and large volumes of data
Excellent knowledge of Microsoft systems, tools and financial structure

SMSG: FIN

]]>http://www.microsoft-careers.com/job/Redmond-Finance-Manager%2C-Sr_-Enterprise-Partner-Group-HQ-&-Incubation-Controller-Job-WA-98052/1569120/156912015691202012-06-15MicrosoftFinancefull-timeUSDstarting0BSRedmond, WA, USJob Category: Software Engineering: Development
Location: Redmond, WA, US
Job ID: 779733-70779
Division: Microsoft Office Division


Do you want to work on a cutting edge technology? Hundreds of millions of users? Defining how people are going to collaborate tomorrow? This is the place for you.

The Lync team (formerly Communicator) is developing the next generation of collaboration and communication products. Our current release of the "Lync" suite of products, seamlessly integrates instant-messaging, voice, video, IP telephony, conferencing, and application-sharing with Office applications on the desktop. The goal is to bring power of communications and collaborations and to deliver an effective distributed and mobile work style for new workplaces of coming years.

We are the Collaboration team and our vision is to make highly productive collaborations/conferencing possible with anyone from anywhere, anytime, with your favorite office applications, voice, video, screen, application, and/or data sharing. And now, after Lync, we are onto big leap to next generation of collaboration experiences with full-fidelity and online collaboration experiences both for on-premise and cloud scenarios.

We are looking for a strong developer with passion for creating excellent dev designs, solid track-record of delivery of high quality code and a desire to deliver amazing experience to the end customers. Our team uses C++ for the coding work. Developers on our team own end-to-end features that millions of customers use daily. This is a unique opportunity to work on the entire vertical of a client starting from UI down to the network stack. Being part of the Office organization we are building one of the most attractive and simple to use client applications.

As a developer on this team you will be responsible for designing and developing the core pieces of technology that will enable many of the following scenarios:
Pre-online meeting experiences including scheduling, building and managing online meetings
Enable interactive Online Meeting with rich whiteboarding, annotations, video/audio, PowerPoint presentation
Enable deeper integration with other Office components
Several other innovative features

Requirements:
5+ years of experience in software engineering
5+ years of programming experience in C/C++/C# or equivalent languages
Experience in building UI
Strong background in object oriented design, data structures, algorithms and multi-threaded programming
Experience with networking, web technologies and Windows programming is highly desirable but not required
Excellent communication skills
Bachelor's degree in Computer Science or equivalent

MOD:LNC

PPSDE

]]>http://www.microsoft-careers.com/job/Redmond-Software-Development-Engineer-II%2C-Lync%2C-779733-Job-WA-98052/1596928/159692815969282012-06-15MicrosoftSoftware Engineering: Developmentfull-timeUSDstarting0BSRedmond, WA, USJob Category: Finance
Location: Fargo, ND, US
Job ID: 792131-79265
Division: Operations


Do you have a passion for diving deep into a process and finding ways to make it better? Do you like to get exposure to a broad range of functions as well as going deep on a few specific areas? Do you find yourself constantly looking at the way processes are executed and trying to find ways to optimize them? If so, this job may be for you.
Microsoft Finance Operations is looking for a Program Manager for the Business Excellence team.

The Business Excellence team focuses on driving process improvements and efficiencies across the entire scope of Finance Operations including working in the areas of Accounts Payable, Vendor Management, Payroll, Record, Reporting, or any other function that becomes part of the global Finance Operations scope. Efficiencies can be driven by technology utilization, process improvements, reporting enhancements, team optimization, or other tools available for driving improvements in operations. In addition, process improvement methodologies, including Six Sigma, are also heavily utilized and encouraged.

Key Responsibilities:
-Manage projects to committed timelines and achieving or exceeding customer expectations.
-Adapt and learn various processes. Be comfortable moving from one area of focus to another with minimal transition time.
-Ensure delivery of high-quality results and customer experiences. Go above and beyond in terms of meeting customer needs.
-Negotiate, persuade, and influence others to gain cooperation to meet or exceed stated project goals.

Competency requirements:
3+ years’ experience in Business Analysis, Operations, Project Management, and Process Improvement or similar roles.
Business Excellence or Business Analysis experience including areas of Accounting, Finance, Payroll, P2P, or other operational tasks preferred.
Bachelor’s degree in a Business, Project Management, Finance or related field is required.
Six Sigma green belt or black belt designation and/or Project Management certification is preferred.
Strong interpersonal skills with the ability to influence, persuade and negotiate
Ability to manage multiple tasks and prioritize while under continuous deadlines
Experience with Shared Service as well as Business Process Outsourcing models is a plus.
Competent in all aspects of project management, including integration of projects across functions and organizations.


This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.










cnw
gh.com
CB:FIN

]]>http://www.microsoft-careers.com/job/Fargo-Business-Excellence-Global-Program-Manager-Finance-Operations-Job-ND-58102/1830172/183017218301722012-06-15MicrosoftFinancefull-timeUSDstarting0BSFargo, ND, USJob Category: Services & Consulting
Location: Hamburg, DE
Job ID: 762793-46931
Division: Services & Support

Mögliche Standorte: München, Köln, Hamburg, Berlin

Role purpose:

Als wichtiger Bestandteil der Microsoft Deutschland GmbH gliedert sich Microsoft Services nach sehr erfolgreichem Wachstum heute fachlich in die Bereiche Microsoft Consulting Services (MCS) und Premier Support. Insgesamt arbeiten bereits über 450 Mitarbeiter für Microsoft Services in Deutschland - die Zeichen stehen weiterhin auf Wachstum.
Die Consulting Service Line „Application Platform Optimisation“ konzentriert sich auf die Bereiche Anwendungsentwicklung, serviceorientierte Architekturen (SOA) sowie Datenbankimplementierung , Business Intelligence und der Entwicklung und Implementierung von CRM Lösungen mit Microsoft Dynamics CRM.

Wir helfen unseren Großkunden mit Analysen, Design und Planung, Testing sowie Roll-out von Lösungen in komplexen Umgebungen. Wir konzentrieren uns dabei auf marktentscheidende Projekte mit internationalen Großkunden und modernsten Lösungen wie zum Beispiel TV über IP, In-Car Entertainment, automatisiertes Callcenter oder digitaler Arbeitsplatz 2010. Als Hersteller tragen wir eine große Verantwortung für den erfolgreichen Einsatz unserer Lösungen. So besetzen wir in Projekten die entsprechenden Schlüsselpositionen, um gemeinsam mit unseren Partnern unsere Kunden erfolgreich zu machen.

Als CRM Consultant tauchen Sie tief in die bestehenden Prozesse des Kunden ein, analysieren die geschäftlichen Anforderungen und erstellen auf Basis Ihrer Ergebnisse punktgenaue technische Konzepte zur Abbildung der Prozesse. Ob Sie in diesem Rahmen das Customizing des Standardprodukts oder eine kundenindividuelle Entwicklung empfehlen - Sie sind es, der das Pflichtenheft erstellt und das Projektziel formuliert, in dem immer die optimale Lösung steht. Die Implementierungs-, Test- und Rolloutphase überlassen Sie dann dem verantwortlichen Projektleiter, dem Sie jedoch bis zum erfolgreichen Abschluss zur Seite stehen. Darüber hinaus unterstützen Sie den Vertrieb aktiv bei der Identifizierung und Verfolgung neuer Geschäftschancen. Dass Sie Ihr aktuelles Technologiewissen, das auch auf Ihren intensiven Kontakten zu unseren Produktgruppen der Microsoft Corporation beruht, mit Kollegen, aber auch mit den Microsoft Partnern teilen, versteht sich fast von selbst.


Key responsibilities:

Ihr Profil:

Abgeschlossenes Studium (z.B. Informatik, Wirtschaftsingenieurwesen/
Betriebswirtschaft) oder vergleichbare Ausbildung und entsprechende Berufserfahrung
Mehrjährige Berufserfahrung bei der Konzeption und Implementierung von
Microsoft Dynamics CRM im Beratungs- und Entwicklungsumfeld, speziell im Design und der Entwicklung von Anwendungen auf Basis .Net (C#, VB.Net, ASP.Net)

Mehrjährige Berufserfahrung in der Softwarentwicklung im Rahmen von Microsoft Dynamics CRM Entwicklungsprojekten.
Fundierte Erfahrungen mit Microsoft .NET Framework 3.5
Fundierte Erfahrung mit Microsoft Dynamics CRM SDK
Versierte Anwendung von Visual Studio und Visual Studio Team System, mit expliziter Erfahrung im Aufsetzen des Entwicklungsumgebung und der Anwendung in großen Entwicklungsteams.
Erfahrungen mit folgenden Technologien sind wünschenswert:
SQL Server Analysis und Integration Services
Microsoft Office Sharepoint Server
Grundlegende Kenntnisse über Windows Server Infrastrukturen und damit einhergehende Serverfunktionalitäten und Dienste, sowie Microsoft Technologien und Produkte im Bereich der Daten- und Netzwerksicherheit.
Kenntnisse über mindestens eine international anerkannte Projektmanagement Methodik
Deutschsprachig, Englisch verhandlungssicher in Wort und Schrift

Persönlichkeitsmerkmale

- Zeigt 100%iges Engagement, ist erfolgsorientiert, zielstrebig und pragmatisch
- Ausgereifte Persönlichkeit mit hohem Selbstvertrauen und Selbstbewusstsein
- Versteht es auf allen Ebenen zu kommunizieren und zu überzeugen auch, und insbesondere, mit internationalen Microsoft Off- und Nearshore-Partnern im Rahmen der Softwarentwicklkung und Projektleitung in den Sprachen Deutsch und Englisch.
- Begeisterung für Technologie und Consulting und hervorragende Kommunikationsfähigkeiten
- Kann Strategien entwickeln und Visionen aufzeigen
- Steigt ins Detail ein und behält dennoch den Überblick; hat einen Blick für das Wesentliche und ist in der Lage, Chancen und Möglichkeiten in Problemsituationen zu erkennen (analytisches, unkompliziertes, klares Denkvermögen)
- Bescheiden, hat keinen überzogenen Geltungsdrang, sondern überzeugt durch Leistung
- Flexibel und mobil, verfügt über eine hohe Reisebereitschaft
- Integriert sich in das Consulting Team
- Kreativ und offen für neue Anregungen und Themen


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


]]>http://www.microsoft-careers.com/job/Hamburg-CRM-Consultant-%28mw%29-Job/1383227/138322713832272012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSHamburg, DEJob Category: Sales
Location: Munich, DE
Job ID: 774859-67082
Division: Sales

Standorte: München, Bad Homburg, Köln, Berlin, Böblingen, Hamburg

Ihre Aufgaben:

Der Einsatz von Microsoft Dynamics CRM-Lösungen verschafft Großunternehmen messbare Vorteile und einen deutlichen Vorsprung gegenüber dem Wettbewerb. Reine Werbesprüche? Keineswegs! Und genau das werden Sie unseren Kunden eindrucksvoll beweisen: indem Sie individuelle Nutzenargumente und Demos erarbeiten und aufzeigen, dass sich die Verwendung von Dynamics-Lösungen unmittelbar auf die Umsatzentwicklung des Kunden auswirkt und warum sich eine Investition immer rechnet. Dabei agieren Sie als Mitglied eines Sales-Teams, das sich ausschließlich auf den Verkauf von Dynamics-Lösungen konzentriert und in dem Sie als zentraler technischer Ansprechpartner des Kunden den kompletten Vertriebsprozess begleiten: Ob in Briefinggesprächen und technischen Diskussionen oder im Rahmen von Produktpräsentationen - Sie zeigen, was mit Dynamics möglich ist, wie es möglich ist und vor allem, ob es möglich ist.

Auf diese Weise leisten Sie wertvolle Überzeugungsarbeit und stärken das Vertrauen in unsere Technologien und Geschäftslösungen - bis zum Proof of Concept und damit zur Definition möglicher Lösungen. Klar, dass Sie hierbei mit Ihren Teamkollegen Hand in Hand arbeiten, Wissen, Erfahrung und Kundeneindrücke beisteuern - und tief in die verschiedenen technischen Lösungsebenen und ins Kundenbusiness eintauchen: um punktgenaue Lösungen für geschäftliche Herausforderungen liefern zu können. Dass alles erfordert umfangreiche Kenntnisse der Microsoft- und Konkurrenz-Produkte und aktuellstes Wissen über Features und Funktionen? Ganz genau! Deshalb halten Sie sich über alle Entwicklungen „Ihrer“ Technologie stets auf dem neuesten Stand. Und wenn der Kunde unser Angebot am Ende dankend annimmt? Dann haben Sie ganz entscheidend zum Vertragsabschluss beigetragen.

Ihre Qualifikation:

•Ein abgeschlossenes Studium mit Schwerpunkt Informatik oder Wirtschaftsinformatik und langjährige Erfahrung im erfolgreichen Verkauf technischer Lösungen, bevorzugt in einem Software- oder IT-Beratungsunternehmen
•Idealerweise haben sie sehr gute Kenntnisse in Microsoft Dynamics CRM, gutes Know-how in Microsoft Produkten wie Windows Server, SQL Server, SharePoint Server, BizTalk Server, Lync, Office, sowie grundlegende Kenntnisse der Anwendungsentwicklung
•Gute Kenntnisse anderer CRM-Lösungen (z.B. Oracle, SAP oder Salesforce.com), einschließlich der Wertversprechen und Implementierungsmodelle
•Die Fähigkeit, Features und Funktionen in kundenindividuelle Lösungen zu übersetzen
•Erstklassige kommunikative Fähigkeiten, um die technischen Vorteile unserer Lösungen in den Blickpunkt zu rücken
•Ausgeprägte Lösungsorientierung und Umsetzungsstärke
•Proaktive Handlungsweise und Teamgeist


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


WWEPGJOBS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Munich-Spezialist-im-Technischen-Vertrieb-%28mw%29-Dynamics-CRM-f%C3%BCr-Gro%C3%9Funternehmen-Job/1514351/151435115143512012-06-15MicrosoftSalesfull-timeUSDstarting0BSMunich, DEJob Category: Sales
Location: Berlin, DE
Job ID: 774859-67080
Division: Sales

Standorte: München, Bad Homburg, Köln, Berlin, Böblingen, Hamburg

Ihre Aufgaben:

Der Einsatz von Microsoft Dynamics CRM-Lösungen verschafft Großunternehmen messbare Vorteile und einen deutlichen Vorsprung gegenüber dem Wettbewerb. Reine Werbesprüche? Keineswegs! Und genau das werden Sie unseren Kunden eindrucksvoll beweisen: indem Sie individuelle Nutzenargumente und Demos erarbeiten und aufzeigen, dass sich die Verwendung von Dynamics-Lösungen unmittelbar auf die Umsatzentwicklung des Kunden auswirkt und warum sich eine Investition immer rechnet. Dabei agieren Sie als Mitglied eines Sales-Teams, das sich ausschließlich auf den Verkauf von Dynamics-Lösungen konzentriert und in dem Sie als zentraler technischer Ansprechpartner des Kunden den kompletten Vertriebsprozess begleiten: Ob in Briefinggesprächen und technischen Diskussionen oder im Rahmen von Produktpräsentationen - Sie zeigen, was mit Dynamics möglich ist, wie es möglich ist und vor allem, ob es möglich ist.

Auf diese Weise leisten Sie wertvolle Überzeugungsarbeit und stärken das Vertrauen in unsere Technologien und Geschäftslösungen - bis zum Proof of Concept und damit zur Definition möglicher Lösungen. Klar, dass Sie hierbei mit Ihren Teamkollegen Hand in Hand arbeiten, Wissen, Erfahrung und Kundeneindrücke beisteuern - und tief in die verschiedenen technischen Lösungsebenen und ins Kundenbusiness eintauchen: um punktgenaue Lösungen für geschäftliche Herausforderungen liefern zu können. Dass alles erfordert umfangreiche Kenntnisse der Microsoft- und Konkurrenz-Produkte und aktuellstes Wissen über Features und Funktionen? Ganz genau! Deshalb halten Sie sich über alle Entwicklungen „Ihrer“ Technologie stets auf dem neuesten Stand. Und wenn der Kunde unser Angebot am Ende dankend annimmt? Dann haben Sie ganz entscheidend zum Vertragsabschluss beigetragen.

Ihre Qualifikation:

•Ein abgeschlossenes Studium mit Schwerpunkt Informatik oder Wirtschaftsinformatik und langjährige Erfahrung im erfolgreichen Verkauf technischer Lösungen, bevorzugt in einem Software- oder IT-Beratungsunternehmen
•Idealerweise haben sie sehr gute Kenntnisse in Microsoft Dynamics CRM, gutes Know-how in Microsoft Produkten wie Windows Server, SQL Server, SharePoint Server, BizTalk Server, Lync, Office, sowie grundlegende Kenntnisse der Anwendungsentwicklung
•Gute Kenntnisse anderer CRM-Lösungen (z.B. Oracle, SAP oder Salesforce.com), einschließlich der Wertversprechen und Implementierungsmodelle
•Die Fähigkeit, Features und Funktionen in kundenindividuelle Lösungen zu übersetzen
•Erstklassige kommunikative Fähigkeiten, um die technischen Vorteile unserer Lösungen in den Blickpunkt zu rücken
•Ausgeprägte Lösungsorientierung und Umsetzungsstärke
•Proaktive Handlungsweise und Teamgeist


Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.


WWEPGJOBS
EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Berlin-Spezialist-im-Technischen-Vertrieb-%28mw%29-Dynamics-CRM-f%C3%BCr-Gro%C3%9Funternehmen-Job/1514353/151435315143532012-06-15MicrosoftSalesfull-timeUSDstarting0BSBerlin, DEJob Category: Services & Consulting
Location: Ottawa, CA
Job ID: 776507-68357
Division: Services & Support


Conseiller-expert en infrastructure / Infrastructure consultant - Ottawa

*Please note; We sincerely thank all candidates for applying online, however only those selected for an interview will be contacted*

The Opportunity:
The Consultant role is a vital role within the Enterprise Services Consulting Services Line, typically engaging with our most strategic customers as project leaders, engagement resource coordinators and Enterprise/Partner Program Managers. As such, they may be engaged over several projects in multiple accounts and are held accountable for maintaining a high degree of information coordination between Microsoft Services, Enterprise Sales and Premier Support resources. Key measurements for success will be how well the Consultant develops effective, long-term relationships with technical decision makers; drives integration of Microsoft Partners into projects and with customers; and the ability to lead large projects through the engagement life cycle.

Responsibilities:
Consultants are expected to contribute significant value to the Enterprise Sales account planning process and must be highly knowledgeable on account strategies to effectively leverage their consulting contributions and subject matter expertise. Continuous focus on skill enhancement driving deep technical knowledge and a broad range of consulting skills are key elements of the role. Detail oriented and able to effectively prioritize, the Senior Consultant must be capable of addressing all aspects of an engagement.

Qualifications:
The ideal candidate will have an advanced degree or equivalent work experience combined with a minimum of 7 years relevant working experience in technical consulting in Enterprise environments.
The candidate should be highly credible with demonstrable ability to engage as a trusted advisor to senior IS and business management on emerging Microsoft technologies and how best to exploit them for business advantage. Consultants should carry current Microsoft Certifications and must possess strong business development skills and proven hands-on project experience with Microsoft's infrastructure tools and technologies. An understanding of and leadership in application of Microsoft Solution Framework or similar frameworks/methodologies is necessary, as well as a good working knowledge of Enterprise Application Architecture and/or Enterprise Program Management. Proven hands-on project experience with Microsoft’s infrastructure platform and technologies including depth in 2 or more of the following areas:

Windows 2003 / 2008 / Windows 7 Infrastructure Design and Architecture.
Active Directory
Exchange and Messaging

We are also looking for breadth of knowledge of (3 or more of) the following areas;

Internet/Web Site Architecture
VPN#s and General Networking
TCP/IP
DNS
WINS Architecture
Host Integration Server
Systems Management Server (SMS) or Systems Center Configuration Manager
Microsoft Operations Manager (MOM) or Systems Center Operations Manager

Bilingual - Fluency in English/French is preferred
Strong preference given to candidates who currently have, or are able to obtain, Canadian federal government security clearance

Considering a Career with Microsoft Canada?
At Microsoft Canada Inc, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential.
Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference. As a Microsoft employee you have the opportunity to participate in the following programs:

Stock Awards & Employee Stock Purchase Plan
Registered Retirement Savings Plan
Employee Software Purchase Program
Fitness Membership & Subsidy
I Volunteer (5 Paid Volunteer Days)
Employee Assistance Program
And so much more…
At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential.
Microsoft is an equal opportunity employer and supports workforce diversity.

Le poste :
Le conseiller-expert joue un r le essentiel au sein des services-conseils aux entreprises, généralement en travaillant auprès de nos clients les plus stratégiques à titre de chef de projet, de coordonnateur des ressources dans le cadre d’un mandat et de directeur du programme à l’intention des partenaires et des entreprises. À ce titre, il peut avoir à participer à plusieurs projets auprès de comptes multiples et est responsable de maintenir une excellente coordination de l’information entre les ressources des Services de Microsoft, du groupe de la vente aux entreprises et du service d’assistance Premier. Le succès
du conseiller-expert se mesurera à sa façon d’établir des relations à long terme efficaces avec des décideurs techniques et de guider l’intégration des partenaires de Microsoft à des projets et auprès des clients, et sur son habilité à mener des projets importants tout au long du cycle de vie du mandat.

Responsabilités :
Le conseiller-expert doit apporter une valeur significative au processus de planification des comptes de ventes aux entreprises et doit posséder des connaissances étendues en matière de stratégies de compte afin d’utiliser efficacement ses conseils et son expertise sur le sujet. La constante amélioration des compétences en vue d’atteindre une profonde connaissance technique et l’acquisition d’un large éventail d’aptitudes en matière de consultation sont des éléments clés du r le du conseiller-expert. Il doit porter une grande attention aux détails et être en mesure de déterminer efficacement lespriorités. Le candidat doit également pouvoir s’occuper de tous les aspects d’un mandat.

Qualifications :
Le candidat idéal possède un dipl me d’études supérieures ou une expérience de travail équivalente ainsi qu’un minimum de 7 années d’expérience pertinente en consultation technique auprès des entreprises. Le candidat doit être digne de foi et doit démontrer une capacité de jouer un r le de conseiller de confiance auprès des directeurs des services informatiques et descadres relativement aux technologies naissantes de Microsoft, et doit trouver la meilleure façon de les exploiter pour obtenir un avantage concurrentiel. Le conseiller-expert doit posséder une certification Microsoft à jour à titre d’ingénieur système ou de développeur de
solutions ou d’applications. Le candidat doit posséder de solides aptitudes en expansion des affaires et une expérience pratique éprouvée avec les outils et les technologies de l’infrastructure Microsoft, notamment avec un ou plusieurs des éléments suivants : Compréhension et leadership dans l’application du cadre de solutions Microsoft ou de cadres ou de méthodologies similaires.
Une bonne connaissance pratique de l’architecture d’applications d’entreprise et/ou du programme de conseiller en entreprise. Une expérience pratique éprouvée relative à des projets intégrant l’infrastructure et les technologies Microsoft, notamment deux ou plus des technologies suivantes :

Conception et architecture de systèmes Windows 2003 / 2008 / Windows 7
Active Directory
Exchange et messagerie

Nous recherchons aussi des connaissances générales dans (3 ou plus) des technologies suivantes :

Architecture Internet et de site Web
Réseau privé virtuel et réseautique en général
TCP/IP
Système DNS
Architecture WINS
Host Integration Server
System Center Configuration Manager
System Center Operations Manager
*******************************************************************************
Microsoft Canada is an equal opportunity employer which support workplace diversity.

]]>http://www.microsoft-careers.com/job/Ottawa-Consultant-Job-ON/1532301/153230115323012012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSOttawa, CAJob Category: Customer Service & Support
Location: Cologne, DE
Job ID: 777367-68834
Division: Services & Support

Standorte: Bad Homburg, Hamburg, München, Köln, Berlin, Böblingen

Ihre Aufgaben:

Fachliche Kompetenz, Einsatzfreude und eine einnehmende Persönlichkeit sind die Schlüssel zum Erfolg in dieser Position. Denn als Premier Field Engineer stellen Sie sich in den Dienst unserer wichtigsten und größten Kunden in Deutschland: indem Sie an deren Standorten vor Ort den bestmöglichen Support sicherstellen. Dabei nutzen Sie Ihre Arbeit rund um den Einsatz des MS SQL Servers und weiterer Microsoft Produkte, um Ihre Ansprechpartner durch hochqualitativen Service in Staunen zu versetzen und ein unzerstörbares Band des Vertrauens zwischen Kunde und unserem Team im Customer Service und Support (CSS) zu knüpfen. Erst wenn Ihr Kunde weiß, dass es auf dem Markt keinen vergleichbaren Vorort-Support gibt, ist Ihre Arbeit getan. Egal, ob Sie langfristig bei einem Kunden agieren, um die reibungslose und optimierte Nutzung dieses Microsoft Produkts zu sichern, oder einen Ad-hoc-Auftrag im Störungsfall erledigen. Als unser Support-Spezialist handeln Sie sowohl proaktiv (zum Beispiel bei der Durchführung kundenindividueller Workshops, bei Präsentationen oder der Entwicklung neuer Services) als auch reaktiv (bei auftretenden Störungen). In jedem Fall sorgen Sie dafür, dass die Anzahl der Störungen während Ihres Aufenthalts vor Ort gegen Null geht. Kurzum: Sie garantieren volle Kundenzufriedenheit und setzen durch überdurchschnittliches Engagement und starke Serviceorientierung alles daran, die Erwartungen an unseren Onsite-Support noch zu übertreffen. Selbstverständlich halten Sie hierfür Ihr Wissen über die aktuellen Produkte und Konfigurationen der Kunden immer auf dem neuesten Stand und binden alle verfügbaren Microsoft Teams ein, um auftretende Probleme schneller und effektiver zu lösen. Last, but not least unterstützen Sie die Microsoft Account Teams bei Deployment-Projekten - bei Bedarf auch mal außerhalb der üblichen Arbeitszeiten.

Ihre Qualifikationen:

- Mindestens vier Jahre Erfahrung im Firmenkundensupport rund um den Microsoft SQL Server Version 2005/ 2008
- ITIL/Servicemanagementerfahrung
- Fundierte Kenntnisse mit SQL Administration und Hochverfügbarkeit
- Know-how im Bereich SQL Server Tools (Management Studio, Profiler, Configuration Manager, Surface area configuration)
- Erfahrungen in T-SQL Programmierung sowie MS Visual Studio Database Edition
- Fundierte Einblicke in die IT-Umgebungen von Unternehmen und deren Geschäftsanforderungen
- Routine im direkten Kundenkontakt
- Präsentationssicherheit
- Sehr gutes Englisch

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:DE
EUR:MSDE:SMSG:EN


]]>http://www.microsoft-careers.com/job/Cologne-Developer-_NET-%28mw%29-Job/1544110/154411015441102012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSCologne, DEJob Category: Research
Location: Beijing, CN
Job ID: 743731-33059
Division: Corporate Research & Development

Microsoft Research Asia is Microsoft’s fundamental research arm in the Asia Pacific region. With the passion, creativity, and commitment of its researchers, it has emerged as one of the world’s pre-eminent computer science research labs within merely a decade.

Microsoft Research Asia Internet Media Group activities focus mainly on multimedia processing, data communications, wireless networking and multimedia ecosystems. Finding innovative ways to improve and integrate all the components of a digital media ecosystem and deliver a seamless media experience is the goal of the Internet Media Group.

We are seeking exceptional researchers with experience and passion in all areas of computer systems and devices especially on multimedia, systems, and networking. We are particularly interested in candidates who can demonstrate good research taste and strong system building experience.

Primary responsibilities of the position:
Creativity, self-motivation, and a team work ethic.
Passion about research and technology innovation.
Demonstrable ability to generate new ideas and execute on a research project effectively.
Excellent written and oral communication skills in English.
Broad knowledge and expertise in computer science and mathematics.

Additional qualifications for senior candidates:
Ph.D. in Computer Science, Electrical Engineering, or a related field.
Strong understanding of technology trends.
Outstanding track record and professional accomplishments commensurate with his/her level of experience.

Microsoft is an equal opportunity employer and supports workforce diversity.

GCR:CN:DEV:EN

]]>http://www.microsoft-careers.com/job/Beijing-Researcher-Microsoft-Research-Asia-Beijing-Job/1090355/109035510903552012-06-15MicrosoftResearchfull-timeUSDstarting0BSBeijing, CNJob Category: Services & Consulting
Location: , , US
Job ID: 778918-70649
Division: Services & Support


The Microsoft Dynamics Consulting Practice is looking for a Senior Consultant with Enterprise ERP experience preferably in Retail Vertical, who has a mix of hands on experience on business applications implementation, architectural design and strategic business acumen. The role requires both broad and deep retail industry knowledge and implementation expereince across channels, with expertise in the areas of Merchandising, Planning, Replinshmnet, Store Operations & ecommerce. Knowledge of Retail Best Practices and industry terms is an absolute must for this position. He/She should have the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. Demonstrated ability to engage in senior level business decision maker discussions related to agility, business value, and business processes is also a must. This position will be a key enabler for other consultants and partner staff and will oversee delivery of the largest, most complex, and most strategic projects for retail enterprise customers. The Senior Consultant will have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Senior Consultant applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with Retail implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive Tier 1 ERP solutions such as SAP, Oracle, PeopleSoft, or JD Edward. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-Microsoft solutions. Previous consulting experience ideally with a tier 1 / "big-4" consulting organization would be a definitive plus.

The senior consultant also helps Microsoft management identify, pursue and close the most strategic Microsoft and partner business development opportunities. To accomplish this, the successful candidate must be effective in fostering executive level relationships.

Senior Consultants routinely act as subject matter experts assisting service line management in definition and development of service and/or solution offerings. They maintain relevant product group relationships and facilitate technical readiness around all products / go-to-markets for the practice by mentoring consultants and partner staff and sharing best practices. The Senior Consultant is able to deliver and articulate effective strategic presentations to audiences of all sizes.

The Senior Consultant must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment. Qualifications include hands-on experience in several of the following: Financial, Distribution, Manufacturing, Supply Chain, Project Costing, HR/Payroll, Enterprise Application Integration, Enterprise Application Architecture & Retail Industry Vertical functions. Travel is an integral part of this job. The candidate must live close to (within 50 miles) of any Major city/Airport.

SS:ES
778918

]]>http://www.microsoft-careers.com/job/Senior-Consultant-Job/1597016/159701615970162012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BS, , USJob Category: Services & Consulting
Location: Croatia - Non Location Specific, HR
Job ID: 779441-71623
Division: Services & Support


Location: EMEA locations

Microsoft Enterprise Services is seeking a solution architect to join the Center of Excellence for Dynamics (CoE-D) team. In conjunction with MBS Dynamics the Microsoft Enterprise Services organization recently launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.
The Center of Excellence for Dynamics provides delivery support in the form of architectural assistance or project management for the top critical business solution implementations based on Dynamics AX in the enterprise. This is a unique opportunity for the right individual who possesses an ERP solution background or strong project and business solutions experience. The role requires both broad and deep industry knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end business application solutions. The solution architect will engage in senior level business decision maker discussions related to agility, business value, and business processes. This position will be a key enabler and will oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. He or she has a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The ERP Solution Architect applies advanced analysis skills and experience in principals of business process design to define appropriate customer solutions. He or she must have current and deep experience with implementation of large ERP products, such as Microsoft’s Dynamics AX and/or competitive ERP solutions such as SAP, Oracle, PeopleSoft, JD Edwards or BAAN. Understanding competitive solutions enables this position to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer systems. Advanced domain knowledge in one or more vertical industry is also an asset.

The Dynamics Solution Architect helps identify, pursue and close strategic business development opportunities while continually driving existing projects. A key goal is to improve the readiness of partners and Microsoft teams mapping industry specific requirements to the functions of the new Dynamics AX 2012 platform. He or she identify solution gaps and develop solution options such as the inclusion of components from Independent Software Vendors (ISV) or customer-specific customizations. The challenge is to: a) establish an overview of the requirements defined by the customer including definition of business, technical, and architectural requirements b) recognize any inconsistencies, assumptions, and critical elements, c) design the end-to-end functional architecture and solution design, d) document, propose and discuss the architecture and solution options, recommendations and implications, and e) facilitate and accelerate the decision process considering the customers’ business strategy, drivers and requirements, pain points & challenges knowing the relevant industry trends.

A Dynamics AX Architect routinely acts as subject matter expert, assisting customers, partners and Microsoft teams in the most critical and difficult implementations. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. The Solution Architect must have proven experience in projects through the entire project lifecycle. This includes multi-phase/multi-dimensional/multi-resource projects with high customer satisfaction or references. This role offers individuals who are resourceful, confident under pressure, and have demonstrated skills in both crisis management and expectation management, to step up to the next level as an international visible Microsoft Consulting expert.

The successful candidate has a degree in Accounting/Business/MIS or equivalent work experience. Higher relevant education preferred. Position requires at least 5-10 years relevant working experience including expertise in enterprise architecture as well as business solutions deployment.
Qualifications include expertise in several of the following ERP domains: Business Intelligence, Financials, Distribution, Manufacturing, Supply Chain, Project Accounting, HR/Payroll, Enterprise Application Integration, and Enterprise Application Architecture.

To live close to a major city/airport is an advantage because frequent travel (up to 70%) is an integral part of this job, as well as high levels of recognition and visibility.

Join the Microsoft Center of Excellence for Dynamics TO LEAD AND SERVE OUR CUSTOMERS AND PARTNERS AS THEY REALIZE THEIR FULL POTENTIAL THROUGH SOFTWARE AND SERVICES.

No relocation or sponsorship will be provided

]]>http://www.microsoft-careers.com/job/CoE-Dynamics-AX-Architect-Job/1647587/164758716475872012-06-15MicrosoftServices & Consultingfull-timeUSDstarting0BSCroatia - Non Location Specific, HRJob Category: Sales
Location: Portugal - Non Location Specific, PT
Job ID: 782606-72801
Division: Sales


The Partner Technology Advisor - Dynamics serves a key role with the Microsoft Business Solutions partners. The PTA - Dynamics builds excitement, evangelizes and technical enables partners around the specific product or product suite they represent. The PTA- Dynamics helps build a skills development strategy for improving partner skills around pre-sales technical, technical sales, project management, and service delivery quality. Achieving excellence in Pre-Sales and quality service delivery by our partners is critical to the improvement of Dynamics business win ratio, our customer success and satisfaction with Dynamics technology through their experience with partners. The PTA - Dynamics indirectly ensures that Microsoft customers receive a consistent and high-quality experience in their technical engagements with MBS partners. The PTA - Business Solutions is responsible for driving partner technical enablement to help secure through-partner wins with new customers, existing customers and from a compete perspective.

The PTA-Dynamics adds value to Microsoft by building scale for MBS in the market through technically-enabled and growing relationships with MBS partners’ technical and sales teams that translate into thorough plans and monitored execution of partner skills across the areas of pre-sales, sales, and project implementation
The PTA- Dynamics is unique to other roles in it’s collaboration during the partner business planning process ensuring that partners’ skills are assessed against Microsoft standards and thorough skills development commitments are established to fill identified gaps through the Business Planning Process. The PTA -Dynamics will also recommend and monitor progress by maintaining regular engagements and check-points with partners through their performance in front of end customers. The PTA- Dynamics plays a crucial role also assessing and recommending the most appropriate skills development path to new Dynamics partners in their recruitment/on-boarding process. The PTA- Dynamics will also play a crutial role aggregating channel skills development requirements across products and business disciplines and engaging with the Partner Skills Development Manager of the subsidiary to ensure that course offerings meet the identified requirements. The PTA- Business Solutions also has responsibility to maintain constant interation with the product team contact aligned to the assigned product line and colleagues around the world as well as to maintain current skills and knowledge about product roadmap and available resources for partners. In the next 6 months to 3 years the PTA - Dynamics will carry significant responsibility in ensuring that partners embrace Microsft’s vision for the Dynamics product suite and are able to advocate this in front of end-customers. This role will also face the challenge to maintain itself scale-focused maximizing the productivity of the role, by keeping participation in direct deals to the minimum.

Responsibility/Activity
As a critical collaborator to the PAM - Dynamics, the PTA- Dynamics performs a skils assessment of managed partners in order to recommend the most adecuate skills development plan utilizing a Practice Builder methodology and documenting results and following actions in PMF. Develops partner readiness commitments in the Partner Business Plans assigned to the product line of expertise.
Aggregates partners’ skills assessment for the product line of expertise into a general view of the product line’s channel needs. Engages proactively with the Partner Skills Development Manager to provide readiness requirements in time to ensure readiness offerings will be in place and sufficient for the Dynamics channel to consume
Engages with partners regularly to oversee execution of business plan toward ensuring partner’s readiness commitment are follow through by ensuring partners’ participate in arranged skills development activities and are indeed showing performance improvement in Pre-Sales, Sales and Implementation engagement with end customers. Sporadically delivers workshops, webcasts or training to partners
Personally engages on a limited set of critical opportunities for purposes of monitoring and assisting partners in opporunitities consider critical due to their revenue potential. Broker internal resources, tools, references and/or investments needed to help advance Partner opportunities when appropriate.

A Bachelor's Degree is required with an MBA or Masters Degree preferred. 5-8 years related experience with Extensive experience in business development and channel management, Partner coaching and enablement and extended teaming is required.

Professional Training and Certification
Professional training/certification in:
-MC-DBA, MCSE and/or MCSD are beneficial
-Competitor Certifications
-Communication skills, with a particular focus on adjusting the topic and technical sophistication to the audience
-Business skills (e.g., Executive Conversation training)
Sales and/or Opportunity Management type training (Examples: Miller Hyman, Spin, Michael Bosworth, Holden, Krauthammer, etc.)

WEHQJOBS

]]>http://www.microsoft-careers.com/job/WE-PTA-AX-Job/1672424/167242416724242012-06-15MicrosoftSalesfull-timeUSDstarting0BSPortugal - Non Location Specific, PTJob Category: Customer Service & Support
Location: Switzerland - Non Location Specific, CH
Job ID: 782949-72940
Division: Services & Support


Global PFE Mission Statement

Premier Field Engineering (PFE) provides technical leadership for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services. As part of Microsofts Customer and Support Service (CSS), PFE is focused on the Operations Phase of IT services based on Microsoft Technology.

What does this mean?

Premier Field Engineering (PFE) is part of Microsoft’s Services Organisation. PFE provide various proactive and reactive services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. To ensure the skills to troubleshoot and maintain our customers IT services in line with Microsoft best practices our PFE team consists of highly trained engineers. When things do go wrong we provide rapid on site expertise to resolve critical situations worldwide 24*7.

PFE Delivers

•Onsite proactive and reactive services to our Premier customers around the globe
•Short term engagements through Rapid Onsite Support and proactive engagements (technology workshops & health checks)
•Long term engagements with Dedicated Support Engineering
•Services delivered by highly skilled engineers with deep technical expertise

Interested?

So do you want to be part of this exciting part of the business? Proactively working with Microsoft’s Premier enterprise customers, enabling them to make the most out of their technology to move their business forward?

We need individuals that:

•Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.

•Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.

•Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.

•Enjoy team work, and actively contribute to your peer group as well as our customer account teams.

•Provide first class support for our biggest MS customers in Europe
•Communicate at various levels from CIO to the technical staff on the ground.

Experience

•Experience in the enterprise customer arena
•Understanding of complex operational challenges of IT service management
•Face-to-face customer engagement skills
•Self-dependent working style
•Excellent written, oral and presentation skills in at least German/French and English
•Troubleshooting knowledge & skills
•MCSE or equivalent qualification
•Degree qualification or equivalent experience
•Good understanding of ITIL/Service Management
•Commitment to work in virtual teams across Europe to create standardized proactive and reactive services
•Willingness to Travel

Platforms - Virtualization
Platforms - Virtualization Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting one or more enterprise Virtualization solutions.

Microsoft Virtualization solutions include:
•Virtual Server 2005 R2 SP1
•Hyper-V R1/R2
•Softgrid or Application Virtualization
•Microsoft Enterprise Desktop Virtualization
•Microsoft Virtual Desktop Infrastructure
•Microsoft Remote Desktop Services

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Virtualization role requires depth knowledge in a number of the following areas for one or more Microsoft Virtualization solutions:

•Deployment and administration
•Performance Tuning and optimization
•High Availability features and supporting architectures
•Scalability features and supporting architectures
•Strong troubleshooting skills and experience

Possesses operation knowledge of the following:
•3rd party Virtualization solutions

 
Technologies

SPECIFIC TO TECHNOLOGY - SEE APPENDIX, quick links below
Just add the relevant paragraphs from below based on the technology you’re hiring for.

Appendix3
BizTalk Server3
ISA Server3
IIS Server4
Exchange Server5
Office Communication/Lync Server6
Manageability - System Center Configuration Manager7
Manageability- Operations Manager 20077
Platforms - Active Directory9
Platforms - Core9
Platforms - Deployment10
Platforms - Virtualization10
Development11
SharePoint Office Servers12
Sharepoint Developer13
SQL14
Operations Consulting14



 
Appendix

BizTalk Server
BizTalk Premier Field Engineers should be experienced in implementing, operating, tuning, and troubleshooting enterprise scale BizTalk Server (BizTalk Server 2004/2006) platforms.

Engineers in this team specialize in BizTalk Server but also have a breadth of knowledge covering SQL Server, IIS, and the general .NET framework/Windows Server platform.

While our key relationships are typically with our customers 3rd/4th line infrastructure support teams, BizTalk Premier Field Engineers will also find themselves working with development and test teams and should be confident in working with BizTalk across the full application development lifecycle.

ISA Server
ISA Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise ISA solutions.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Implementation and management of ISA Server architectures (standard and enterprise editions)
•Experience of advanced configurations including remote access , outbound protection and caching.
•Experience of ISA Server enterprise arrays including integration of Windows network load balancing
•Experience tuning and scaling ISA servers.
•Experience Troubleshooting ISA Server related issues
•Knowledge of monitoring alerting and logging
•Troubleshooting network issues
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, IP routing, network address translation etc.
•Strong troubleshooting skills and experience with windows server operating systems
•Good understanding of web client and server applications and HTTP protocols

The following areas may also be beneficial:

•Knowledge of other firewall and networking products
•Experience of IIS web services
•Knowledge of PKI
•Branch office scenarios
•Understanding of ISA Server diagnostic logging

IIS Server
IIS Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise IIS solutions.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•In-depth knowledge of IIS 6 and 7 architecture
•Strong IIS troubleshooting skills and experience with Windows server operating systems
•Experience with IIS performance tuning
•Experience with Windows security model
•Familiar with PKI infrastructure
•Awareness of development architectures including .NET and ASP
•In depth knowledge of browser technology


The following areas may also be beneficial:

•IIS Application debugging
•Ability to analyse network captures
 
Exchange Server
Exchange Premier Field Engineers should be experienced in implementing, administering, tuning and troubleshooting enterprise scale Exchange Server platforms.

Engineers in this team specialize in Exchange Server but also have a breadth of knowledge covering Active Directory, IIS and Office Communications Server, knowledge of other third-party messaging systems (Lotus Notes, Novell Groupwise etc) is often beneficial.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Implementation and management of Exchange Server
•Experience of advanced configuration including clustering, SAN’s, performance optimisation and remote access.
•Experience of migrating from previous versions of Exchange Server or third-party messaging systems.
•Experience of SMTP, POP3 and IMAP protocols
•Experience tuning and scaling Exchange servers.
•Experience Troubleshooting Exchange Server related issues
•Knowledge of monitoring alerting and logging
•Troubleshooting network issues
•Fundamental networking knowledge - IP, DNS, WINS, IP routing, network address translation etc.
•Strong troubleshooting skills and experience with windows server operating systems
 
Office Communication/Lync Server
OCS/Lync Premier Field Engineers should be experienced in implementing, administering and troubleshooting enterprise scale OCS/Lync Server platforms.

Engineers in this team specialize in OCS and/or Lync but also have a basic of knowledge covering Active Directory and Exchange Server, knowledge of other third party instant communication systems is beneficial.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Implementation and management of OCS/Lync
•Experience of advanced configuration including voice integration
•Experience of migrating from OCS or third-party instant messaging systems to Lync
•Experience with Enterprise Voice, PBX integration, SIP trunking. Understanding or additional knowledge in third party audio, web, and video conferencing solutions and their interfaces to OCS/Lync would be beneficial
•Experience scaling OCS/Lync servers.
•Experience Troubleshooting OCS/Lync Server related issues
•Troubleshooting network issues
•Fundamental networking knowledge - IP, DNS, WINS, IP routing, network address translation etc.
•Basic troubleshooting skills and experience with windows server operating systems

 
Manageability - System Center Configuration Manager

System Center Configuration Manager Premier Field Engineers should be experienced in implementing, administering, tuning and troubleshooting SCCM and SMS environments.

Engineers in this team specialize in System Center Configuration Manager but also require experience in supporting technologies such as Microsoft SQL Server, Microsoft Active Directory Directory Services, Certificate Services / PKI, Internet Information Server, TCP/IP and WINS. Engineers will also have breadth of knowledge in companion products such as System Center Operations Manager, Mobile Device Manager and Windows Software Update Services.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Implementation and management of System Center Configuration Manager
•Experience of supporting a variety of operating systems
•Experience of advanced configuration including clustering, performance optimisation and remote access.
•Experience of migrating from previous versions of Microsoft System Management Server
•Experience of WMI, DCOM
•Ability to script in VBScript or Powershell
•Familiarity with Operating System deployment technologies
•Experience Troubleshooting Windows Server related issues
•Knowledge of monitoring alerting, logging and status messages
•Experience of working with T-SQL
•Troubleshooting network issues
•Fundamental networking knowledge - IP, DNS, WINS, IP routing, network address translation etc.
•Strong troubleshooting skills and experience with Windows Server operating systems

Manageability- Operations Manager 2007

Manageability Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Operations Manager 2007system solutions.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Manageability Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Manageability (Operations Manager 2007) role requires depth knowledge in a number of the following technologies / areas:

•Operations Manager Architecture
•Audit Collection Services
•Management pack configuration, development and structure
•Strong troubleshooting skills and experience
•Fundamental Windows Operating System knowledge - WMI, performance monitoring.
•Fundamental networking knowledge - IP, DHCP, DNS, WINS etc.
•Fundamental SQL knowledge - Configuration and SQL Reporting

The following areas may also be beneficial:

•Knowledge of Microsoft clustering
•Knowledge of hardware virtualisation technologies
•Knowledge of XML
•A working knowledge of AD.
•A working knowledge of PowerShell.
•A working knowledge of Vbscript.

 
Platforms - Active Directory

Active Directory Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.

While our key relationships are typically with our customers’ 3rd / 4th line Windows infrastructure support teams, Active Directory Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Active Directory role requires depth knowledge in a number of the following technologies / areas:

•Active Directory Services
•Active Directory replication and performance Skills
•Strong Active Directory troubleshooting skills and experience
•Experience in Active Directory Disaster Recovery
•Group Policies implementation and design and troubleshooting
•Security and Administration of the Active Directory environment.
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.

The following areas may also be beneficial:

•Crash / memory dump analysis
•Active Directory Scripting technologies
•Knowledge of hardware virtualisation technologies
•Working knowledge of Windows performance & memory troubleshooting
•A working knowledge of SCOM would also be beneficial.
•An awareness of other 3rd party Active Directory Monitoring Tools

Platforms - Core
Platforms Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Server operating system solutions.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Windows Architecture
•Windows performance & memory troubleshooting
•Strong troubleshooting skills and experience
•Windows patching & WSUS
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.

The following areas may also be beneficial:

•Crash / memory dump analysis
•Knowledge of Microsoft server / failover clustering
•Knowledge of hardware virtualisation technologies
•A working knowledge of AD and Group Policy.
•A working knowledge of MOM would also be beneficial.
•Terminal Server, including Citrix Server. Citrix certification would be a benefit.

Platforms - Deployment
Platforms Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Server operating system solutions.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Deployment role requires depth knowledge in a number of the following technologies / areas:

•Enterprise client builds & deployment
•Microsoft Desktop Optimization Pack
•Application Compatibility
•Business Desktop Deployment (BDD) / Microsoft Deployment
•SoftGrid
•Windows Client Deployment experience
Platforms - Virtualization
Platforms - Virtualization Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting one or more enterprise Virtualization solutions.

Microsoft Virtualization solutions include:
•Virtual Server 2005 R2 SP1
•Hyper-V R1/R2
•Softgrid or Application Virtualization
•Microsoft Enterprise Desktop Virtualization
•Microsoft Virtual Desktop Infrastructure
•Microsoft Remote Desktop Services

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Virtualization role requires depth knowledge in a number of the following areas for one or more Microsoft Virtualization solutions:

•Deployment and administration
•Performance Tuning and optimization
•High Availability features and supporting architectures
•Scalability features and supporting architectures
•Strong troubleshooting skills and experience

Possesses operation knowledge of the following:
•3rd party Virtualization solutions
 
Development
Development Premier Field Engineers should be experienced in designing, developing and testing LOB Applications, Web-Application, Web-Services using Microsoft Technologies.

While our key relationships are typically with our customer’s development teams, Premier Field Engineers will also find themselves working with engineering teams and architects, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•In-depth knowledge of the .NET Framework and managed languages like C#, VB and Managed C++.
•Experience with ASP.NET, WCF, Silverlight, WCF RIA Services and Entity Framework
•Strong application troubleshooting skills and experience with application debugging, tracing and performance analysis including end-to-end scenarios.
•Experience with load- and stress testing of applications and communicating results and findings to the customer
•Experience with the .NET and the Windows security model
•Familiar with COM, C++, MFC, ASP and VB6 including migration to .NET technologies
•Awareness of the patterns & practices deliverables like Enterprise Library and Unity.
•In depth knowledge of Application Lifecycle Management Solutions like Team Foundation Server and competitive products.

The following areas may also be beneficial:

•Crash Dump Analysis (Managed and unmanaged Applications)
•Ability to hold workshops and presentations in front of customers



SharePoint Office Servers
SharePoint Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise deployments of Microsoft Office SharePoint Servers.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•SharePoint Farm level administration for both WSS and MOSS Implementations
•Performance Tuning and optimisation
•High Availability features and supporting architectures
•Scalability features and supporting architectures
•Disaster recovery techniques and experience
•Strong troubleshooting skills and experience


The following areas may also be beneficial:

•Knowledge of SQL best practice implementations for SharePoint Farms
•Appreciation of supporting IIS 6 and IIS 7
•Microsoft Office Forms Server
•Microsoft Project Server
•Knowledge of Messaging and Active directory

 
Sharepoint Developer

The Core role requires depth knowledge in a number of the following technologies / areas:

•SharePoint Foundation and SharePoint Server Architecture (Differences)
•Designing Sandboxed and Farm-Level solutions
•Developing WebParts, Workflows, Lists, Business Connectivity Services using Visual Studio
•.Net Framework, Java/ECMA Script, Ajax concepts and JQuery
•SharePoint Security principles, especially claims based authentication and authorization
•Strong performance tuning and profiling skills and experience
•Developing Visual Studio for Office Applications (VSTO)


The following areas may also be beneficial:

•Knowledge of SQL best practice implementations for SharePoint Farms
•Appreciation of supporting IIS 6 and IIS 7
•Microsoft Office Forms Server
•Knowledge of Messaging and Active directory

 
SQL
SQL Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise SQL server databases.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, platforms Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Database administration
•Performance Tuning and optimisation
•High Availability features and supporting architectures
•Scalability features and supporting architectures
•Strong troubleshooting skills and experience


The following areas may also be beneficial:

•Reporting Services
•Integration Services
•Analysis Services
•Background in Business Intelligence and Data Warehouse architectures

Operations Consulting
Operations Consulting Engineers should be experienced in assessing IT Service Management processes at enterprise customer level and apply MOF or ITIL best practices to identified improvement areas.

While our approach with Premier customers is to realize quick wins in engagement from a couple of days to a few months, Operations Consulting Engineers need an effective working style and excellent communication skills to drive process improvements with upper IT management at our customers as well as with technical staff from 3rd/4th line infrastructure support teams.

The Core role requires an excellent knowledge in the following areas:

•Extensive experience with Enterprise IT organizations and the creation of policy and strategy decisions
•Implementation experience with ITIL and/or Microsoft Operations Framework (MOF)
•Experience with the creation of project proposals/projects with clearly defined results
•Solid overview on the main Microsoft Enterprise Products

The following areas may also be beneficial:
•Experience with Microsofts System Center Products especially System Center Service Manager
•Experience with additional Industries standards in IT management like COBIT and ISO 20000
•Knowledge on compliance management in IT organisations


]]>http://www.microsoft-careers.com/job/PFE-Operational-Consultant-Platforms-Virtualisation-Job/1674681/167468116746812012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSSwitzerland - Non Location Specific, CHJob Category: Customer Service & Support
Location: Germany - Non Location Specific, DE
Job ID: 783615-73326
Division: Services & Support


The Global Technical Support Centre (GTSC) located in Bucharest, provides high technical service and support for Microsoft’s European Enterprise and Development customers. The center is part of Microsoft Global Support Operations and is staffed by highly skilled technical specialists in enterprise Platforms, Business and Developer Applications.

Start Date: ASAP
Location: Bucharest
Contract: Outsourced Employment Contract

Role Purpose
The successful candidate will work within a team (local and EMEA wide) of support specialists focused on resolving our End Customer and MBS Partner Channel customer’s technical & product issues. This requires scoping the customer’s expectations and collaborating with others to meet those expectations in the shortest possible time. This position requires the ability to provide technical support on Microsoft Dynamics CRM.

Team/ Department Mission
Solve the customer’s problem in the quickest way possible by putting them at the center of everything we do.

Key Accountabilities
Communicate with customers, GTSC engineers and appropriate subsidiary staff via electronic correspondence or telephone. Assist with onsite support regarding mission critical problems experienced with the supported technology & product within your team.
Solve complex level of problems, involving broad product knowledge or functional speciality areas. Provide solutions that satisfy customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical)
Take an active role in challenging and suggesting enhancements on existing processes and workflow.
Develop own technical & functional knowledge on products/technologies related to the team scope.
Write technical articles in order to distribute technical information to all Customers, GTSC engineering and subsidiary staff.
Develop and deliver internal GTSC and customer technical trainings/workshops in speciality areas.
Perform technical mentoring of colleagues as needed to ensure the quality of support given.
Preparation and Delivery of pro-active support services (Supportability Reviews and Expert Roundtables). Contribute to those topics in supported technology and define scope of upcoming technologies.
Use sophisticated tools to analyse complex problems and develop solutions to meet customer needs.
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event).

Key Success Criteria
Ability to delight customers, contribution to team customer satisfaction goals
Excellent Team player
Strong ownership of customer issues
Realize personal accountability within team

Knowledge, Skills and Experience
1) Essential Experience
Technical support &/or CRM functionality support.
Microsoft Dynamics CRM Experience would be beneficial but not essential. In depth knowledge of other Microsoft technologies would be appropriate instead.
Deep knowledge of product functionality, business processes or technology being supported with proven track record
Communication skills in international environment
Danish language skills
Good English knowledge

2) Technical /Functional Skills
CRM Products (Preferred Microsoft Dynamics CRM 4.0 or higher) in Small & Medium Business marketplace
1 or more of the following areas:
o Sales Automation
o Exchange Server (2007, 2010)
o Outlook (2007, 2010)
o SharePoint Server (2007, 2010)
o Microsoft SQL Server (2005, 2008)
o ADFS 2.0 (Active Directory Federation Services)
o BizTalk Server
o IIS (6.x, 7.x)
o Internet Explorer (6.x, 7.x, 8.x)
o Developer Skills (e.g. C#,C++, .Net, JScript),
o OS (Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008),
o Network Infrastructure (DNS, DHCP, TCP/IP),
o PowerShell

3) Personal Attributes
Customer focused
Technically credible
Excellent communication skills both spoken and written
Able to work well under pressure and meet commitments
Ability to communicate with international customers (cultural awareness)
Team Player

4) Qualifications
MCPs / MBS Certifications
Other Business Process industry recognized accreditations desirable

JOB HIGHLIGHTS:
In-depth training
Exposure to Microsoft technologies
Access to emerging products and technologies
Developing a level of product knowledge well above the average system administrator
Medical program
Lunch vouchers
Mobile phone and laptop
Competitive salary package

Our ideas touch the lives of individuals everywhere and they are born in an environment designed to encourage collaboration, openness and innovation. We want you to join in, influence, learn, challenge, agree and disagree. When you work for Microsoft, you’re free to express yourself your way!

Microsoft is an equal opportunity employer with a strong commitment to diversity and inclusion. We provide an inclusive candidate experience throughout our recruitment process and welcome all application.
Please note that your resume will be entered in our data base and may be used in further recruitment events.

EUR:MSRO:CTECH:EN

]]>http://www.microsoft-careers.com/job/Dynamics-CRM-Suppt-Eng-Danish-Job/1694666/169466616946662012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0BSGermany - Non Location Specific, DEJob Category: Human Resources
Location: , , US
Job ID: 783478-74900
Division: Human Resources


Do you want to make a difference by helping drive the people strategy of Microsoft’s Retail business? Are you ready to be part of something that requires agility to support a customer-centric business with a disciplined approach to drive rhythm and structure? Are you looking for a role that allows you to leverage your HR generalist and experience as well as your project management and business expertise? Then, this role will appeal to you.

In this job, you’ll provide HR leadership to a Market Manager and his/her Store Leaders who are responsible for multiple stores within a specific geography. You will partner with these leaders to drive great people practices within their market, ensuring that Microsoft Retail Stores’ HR “rhythm” is executed: from onboarding an entire new store of employees, to supporting a new hire of an existing store, to managing the performance review process, to introducing new employee development programs. Candidates must have strong business acumen, well-honed influence skills and a proven track record of providing outstanding HR consultation to internal clients. Primary Responsibilities include:

Work independently and with other HR partners to solve organizational capability issues and to proactively identify opportunities that align with the business needs
Seek and be available for store employees’ feedback, ideas, and concerns. Routinely visit stores
Contribute to the development of HR strategies for Microsoft Retail Stores: and execute those strategies
Clearly understand the retail business, mission, challenges, business initiatives and business model.
Consult with leaders in the applicable geography to influence and facilitate the development of their organizational priorities and related change initiatives.
Proactively identify major issues and build effective solutions
Successfully drive key HR rhythm of the business processes with clients, including Performance Management, Career Development, MS Poll and more; and uses these activities as a platform for further influencing and enabling positive change within the organization.
Enable other HR team and extended team members to reach our business objectives


Qualifications include a minimum of 5 years of directly applicable HR experience, preferably in a Retail or Services environment. A BS/BA in Human Resources, Business or related field is required. Retail industry experience preferred; Must have demonstrated competence in supporting and facilitating the day-to-day HR needs of a diverse population, employee relations, organizational development, coaching, training and development and an understanding of compensation and benefits. The ability to deal effectively with ambiguity, recognize trends, and identify systemic approaches to solving problems in this fast moving, constantly changing environment is imperative; Experience working with managers and multi-client groups required; Candidates must have demonstrated skills in the areas of: business acumen, consulting, systems thinking, data analysis, project management, in a human resources role and structure. Candidates must also be willing to travel as required up to 75% of the time.

Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.



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J2WERPM]]>http://www.microsoft-careers.com/job/HRBP%2C-Microsoft-stores-Job/1738221/173822117382212012-06-15MicrosoftHuman Resourcesfull-timeUSDstarting0BS, , USJob Category: Marketing
Location: Bellevue, WA, US
Job ID: 785974-76807
Division: Marketing

US Central Marketing Organization (USCMO)

Sr. Marketing Communications Manager

The US Central Marketing Organization is an integral part of the Marketing and Operations Group with the US Subsidiary. The mission of the US Central Marketing Organization is to create and deliver best-in-class direct marketing communications that drive results, innovation, and customer/partner connection in order to sell more Microsoft software in the US market. In this role, the Sr. Marketing Communications Manager is responsible for defining, planning and implementing direct response advertising strategy and execution in support of US Subsidiary business goals. In this capacity, the Sr. Marketing Communications Manager will be tasked with building and delivering direct response campaigns aligned against business priorities and revenue goals. This position is based in Bellevue, WA.
Specific Responsibilities include:
•Development of direct response campaigns and programs to drive results against subsidiary revenue, lead generation and digital engagement metrics. Campaigns and Programs will include the development of audience targeting strategy, contact plans, creative development, vehicle and media mix recommendation, and forecasting and reporting results, leveraging the following marketing communications vehicles/channels:
oDirect mail, e-mail
oDigital advertising, search engine marketing and search engine optimization
oMedia planning for direct response
oEmerging media, social media, word of mouth, mobile
•Management of assigned agency, including:
oDay-to-day management of agency relationships with agency account team
oManagement of agency retainer utilization
oResponsibility for tracking and monitoring campaign spend, invoicing and accruals against forecast
oDrive RFP process for specialty approved vendors for an assigned campaign
•Driving best practices on assigned campaigns:
oDevelopment of testing framework within campaign activities; execution of framework and responsibility for building recommendations and optimization based on testing outcomes
oMonitoring of campaign performance; develop analysis based on campaign performance and recommendations for optimization and future enhancements
oIntegration with broader USCMO team to align efforts as part of cross-subsidiary campaigns
oPublish results for use in monthly business review
•Presentations to USCMO management and other senior level managers in the US Subsidiary summarizing campaign strategy and campaign impact on the business

Ideal candidate will have:
•7-12 years of related experience in marketing communications disciplines, such as direct marketing, relationship marketing, direct response advertising, social media, and digital marketing
•Strong understanding of direct response fundamentals and experience in direct response campaign execution
•Experience with paid, owned and earned media planning and execution, including e-mail and social
•Experience managing agency relationships
•Ability to understand marketing data and analysis and develop campaign recommendations and optimizations from these insights
•Ability to work cross-group and drive results across external and internal constituents
•Experience developing and delivering marketing plans to senior management
•Direct response agency experience preferred
•Bachelor’s degree required, MBA preferred

MKG:BMO

]]>http://www.microsoft-careers.com/job/Bellevue-Sr_-Marketing-Comm-Manager-Job-WA-98004/1778978/177897817789782012-06-15MicrosoftMarketingfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 789656-77392
Division: Server & Tools Business

Are you a strong SDET with the passion to become a Developer? Are you excited about Embedded devices and content publishing? Be a part of the Windows Embedded team in our effort to extend Windows and the cloud to the world of specialized devices. We are looking for a strong test/developer with C# and SQL experience to help us design a content publishing system that will revolutionize the user experience through content for our customers and partners.

http://wwwa.bing.com/videos/watch/video/world-of-windows-embedded-devices/qmv6mvxi

About the position:
In this position you will take part in designing our content publishing system as well as automating the production of content for all of our Windows Embedded products. In terms of technical growth this position offers a unique opportunity to design both the content publishing system and apply your SDET skills to ensuring our system produces high quality content for the end user. In terms of teamwork, you will have the opportunity to work with various product teams in Windows Embedded as well as cross team with Office, MSDN, and TechNet.

About our team:
Our mission is to provide high quality content thereby increasing the customer experience for specialized devices such as Cash Registers, Digital Signs, Slot Machines, Arcade Machines, Thin Clients, Connected Media Devices, Navigation devices, Medical Devices, Bank ATMs, etc... We have a growing, very profitable business and we’re continually innovating in the enterprise and consumer markets for specialized devices.

Some of the greatest aspects of our group are the interesting products we develop, the work-life balance, and the team camaraderie that fosters a productive work environment bringing out the best in its engineers. Our positions are technically challenging and fun as you have the opportunity to work on cutting edge technology in the Embedded business.

What we are looking for in the ideal candidate:

The ideal candidate would have a proven track record in shipping quality software products, as well as the ability to deal with complex and ambiguous problems in a timely manner. The candidate should be able to work collaboratively with other teams in the Embedded group (as well as other teams within Microsoft), and be able to coach junior team members.

BASIC QUALIFICATIONS:
- Bachelor’s Degree or higher in Computer Science or related field.
- 6+ years software development experience in C/C++ or C#
- Knowledge of software design patterns, software development cycle and quality assurance practices
- Knowledge and experience of test processes such as developing test plans, test automation, and other engineering best practices.

PREFERRED (BUT NOT REQUIRED) QUALIFICATIONS:
- Experience with ASP.NET, IIS, and SQL Server.
- Experience with XML schemas, XSLT transforms or CSS style sheets.
- Knowledge of IT
- Strong strategic thinking and problem solving skills
- Strong verbal and written communication and negotiation skills
- Ability to work collaboratively and effectively across multiple teams

ST:WEB

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-Engineer-in-Test-II-Job-WA-98004/1789031/178903117890312012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Software Engineering: Test
Location: Bellevue, WA, US
Job ID: 790202-78035
Division: Online Services Division

Have you installed the Windows 8 Customer Preview release? The OSD Application Experiences team was formed specifically to build Windows 8 applications, powered by Bing. We are a startup within Microsoft with an aggressive timeline. The Weather, Maps and Finance apps you saw in the Customer Preview release are all built by our team. Come join us, and help build the rest of our exciting Windows 8 apps!

The AppEx Test Team is looking for a smart, energetic, highly motivated and self-driven tester to help us build and ship more premier Metro-Style Travel applications for Windows 8. The apps will be used by millions of users around the world. There are many big challenges on the horizon at AppEx. You can make a difference and own significant pieces of the growth of our ecosystem. Bring your passion for building cutting-edge, interactive, consumer rich clients to our team and realize your full career potential. This is where the future is!
The ideal candidate will have:

- A passion for application functional testing and experience in writing test automation
- Passion to drive improvement in the overall customer experience
- Experience with performance/security testing
- Experience testing on touch-driven devices such as iPad, iPhone, Android or Windows Phone 7 is a plus.
- Experience working on Online Services
- Excellent problem solving skills
- Self-critical and have an accountable work approach
- Customer focused / user empathy skills
- Ability to work in a fast-paced environment that includes an aggressive release schedule
- Experience working across multiple groups and teams
- Experience working within a geographically-dispersed team.

Qualifications include:
•3+ years of industry experience including test plan and case development and test automation
•1+ years’ experience working with vendor testers
•3+ years of experience with computer languages such as C++/C#/Javascript/HTML5
•2+ years’ experience testing one or more products through all phases of the software development life cycle
•Excellent communication skills, follow-up, and self-motivation are a must
•A strong understanding of test methodologies and software engineering

O:MA
O:Bing
XADSXTS:TABA*LI

]]>http://www.microsoft-careers.com/job/Bellevue-Software-Development-EngineerTest-AppEx-790202-Job-WA-98004/1799784/179978417997842012-06-15MicrosoftSoftware Engineering: Testfull-timeUSDstarting0BSBellevue, WA, USJob Category: Sales
Location: Bad Homburg, DE
Job ID: 779449-70536
Division: Sales

Mögliche Standorte: München, Köln, Bad Homburg

Willkommen im Team von Microsoft Services! Hier bündeln wir unsere Beratungs- und Supportkompetenz zur intensiven und individuellen Betreuung internationaler Großkunden - und hier erwarten Sie herausfordernde Projekte und exzellente Perspektiven in einem wachstumsstarken Umfeld. Denn die Microsoft Cloud und andere innovative Technologien erfordern zunehmend unsere Präsenz beim Kunden vor Ort, um individuelle Lösungen zu planen, bereitzustellen und mit allen Mitteln dafür zu sorgen, dass unsere Kunden den größtmöglichen Nutzen aus unseren Technologien ziehen. Und jetzt kommen Sie - um Microsoft Services mit jeder Menge Microsoft-Know-how, Erfahrung und grenzenloser Leidenschaft voranzubringen.

Ihre Aufgaben:

Der wachsende Erfolg von Microsoft Services könnte schon bald eng mit Ihrem Namen verknüpft sein! Denn wir möchten gerne den kompletten Sales-Prozess und damit die erfolgreiche Positionierung, Angebotsgestaltung und den Verkauf unseres gesamten Serviceportfolios in Ihre kompetenten Hände geben. Ihre Umsatzziele: ambitioniert. Ihre Zielgruppe: Großunternehmen im Bereich Banken und Versicherungen (mit mehr als 500 PCs), die von unserem Geschäftsbereich Enterprise Partner Group (EPG) betreut werden. Folgerichtig sind Sie in Ihrer Position der Knotenpunkt zwischen EPG und unseren Kunden/Partnern, wo und wann immer es um die Angebote von Microsoft Services geht. Dabei überzeugen Sie als Business Development Manager, Verkäufer, Beziehungsmanager und Kundenbetreuer in Personalunion. Auf Basis der von Ihnen entwickelten Vertriebsstrategie und Umsatzplanung identifizieren Sie eigenständig potenzielle Kunden, übernehmen deren Profilierung, Qualifizierung und Entwicklung und nutzen hierbei Ihre hervorragenden Einblicke ins Kunden-, Industrie- und Wettbewerbsumfeld, um Geschäftsabschlüsse herbeizuführen. Sie bauen intensive Kontakte zu wichtigen Entscheidungsträgern auf und erarbeiten sich beim Kunden schnell den Ruf eines Trusted Advisors, der ihn über den gesamten Salesprozess und darüber hinaus begleitet. Denn auch nach Vertragsabschluss haben Sie ein Auge auf die optimale Bereitstellung der Services, um zu jeder Zeit die höchstmögliche Kundenzufriedenheit sicherzustellen.

Ihre Qualifikation:

- Ein abgeschlossenes Studium (bevorzugt MBA/Master)
- Langjährige Berufs- und Projektpraxis in einer vergleichbaren Position, auch in leitender Funktion
- Branchen Know-how im Bereich Financial Services Industry
- Zertifizierte Kenntnisse in Vertriebssteuerung sowie in strategischer Vertriebsplanung und Finanzanalyse
- Praxis in der Bereitstellung von IT-Services und im Support (ITIL) sowie in der IT-Implementierung, verbunden mit Kenntnissen in der IT-Governance
- Einblicke in Geschäftsprozessgestaltung, -beratung oder -automation
- Umfangreiche Vertriebstrainings einschließlich von Methoden auf MSSP-Niveau
- Erstklassiges Produkt- und Technologie-Know-how inklusive Grundwissen über Enterprise-Architekturen
- Sichere Anwendung von Siebel oder einem anderen CRM-System
- Erfahrung in länderübergreifender Zusammenarbeit
- Exzellente Fähigkeiten im Aufbau von Kundenbeziehungen
- Hohe Ergebnisorientierung, Verhandlungsgeschick und starke Überzeugungskraft

Microsoft ist ein Arbeitgeber, der Chancengleichheit und Vielfältigkeit innerhalb der Belegschaft fördert. Wir möchten Sie in einer internationalen Arbeitswelt willkommen heißen, die durch Flexibilität und einer offenen sowie dynamischen Unternehmenskultur gekennzeichnet ist. Microsoft bietet attraktive Gehaltspakete und vielfältige Benefits. Als Gegenleistung für hervorragende Arbeit investieren wir in Ihre Gesundheitsvorsorge und finanzielle Zukunft und stellen sicher, dass Sie die Möglichkeit haben, Ihre Interessen und Leidenschaften auch außerhalb Ihrer Arbeitszeiten wahrnehmen zu können.

EUR:MSDE:SMSG:EN
EUR:MSDE:SMSG:DE


]]>http://www.microsoft-careers.com/job/Bad-Homburg-Service-Executive-%28mw%29-Microsoft-Services-Job/1575241/157524115752412012-06-15MicrosoftSalesfull-timeUSDstarting0BSBad Homburg, DEJob Category: Customer Service & Support
Location: Cairo, EG
Job ID: 778826-70631
Division: Services & Support

PFE Exchange & Lync - Egypt

Premier Field Engineer - Exchange

Role Purpose
To provide Onsite Support Services and Incident Prevention Services to Microsoft
Premier Customers. Build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. Delivery of an excellent service is essential to promoting the Onsite services as the most customer focused offering available. The engagements may be short-term demand-led or longer term engagements with a dedicated customer.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the “operate” and “improve” phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
•Use an adequate technical expertise in troubleshooting to support reactive cases
•Deliver proactive onsite support and knowledge transfer to the customer
•Drive on preventing incidents during your customer visits
•Deliver SKU services and customized workshops.
•Drive high customer satisfaction on GTSC support incidents.
•Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
•Achieve high levels of customer satisfaction.
•Deliver technical workshops, presentations and documents.
•Maintain your accreditations.
•Collaborate with Microsoft teams to deliver a high quality service.
•Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution.
•Manage customer expectations and deliver a service in line with contractual obligations.
•Develop and deliver new services to exceed customer expectations.
•Take responsibility for the Microsoft engagement and your own self development.
•Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
•Achievement of personal and team objectives.
•Customer and account team feedback.
•Ongoing feedback through appraisals
-Regular 1:1s with team manager
-Yearly formal review
-Alignment with Microsoft values.

•Knowledge, Skills and Experience
•Face-to-face customer engagement skills.
•At least 2 years experience supporting Enterprise customers with.
•Excellent written, oral and presentation skills.
•Strong English
•Awareness of corporate environments and their business requirements
Exchange Server
Exchange Premier Field Engineers should be experienced in implementing, administering, tuning and troubleshooting enterprise scale Exchange Server platforms.

Engineers in this team specialize in Exchange Server but also have a breadth of knowledge covering Active Directory, IIS and Office Communications Server, knowledge of other third-party messaging systems (Lotus Notes, Novell Groupwise etc) is often beneficial.

While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Premier Field Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The Core role requires depth knowledge in a number of the following technologies / areas:

•Implementation and management of Exchange Server
•Experience of advanced configuration including clustering, SAN’s, performance optimisation and remote access.
•Experience of migrating from previous versions of Exchange Server or third-party messaging systems.
•Experience of SMTP, POP3 and IMAP protocols
•Experience tuning and scaling Exchange servers.
•Experience Troubleshooting Exchange Server related issues
•Knowledge of monitoring alerting and logging
•Troubleshooting network issues
•Fundamental networking knowledge - IP, DNS, WINS, IP routing, network address translation etc.
•Strong troubleshooting skills and experience with windows server operating systems

•Personal Attributes
•Demonstrated aptitude for providing exceptional customer service
•Strong team participant and involvement in team workload and activities.
•Integrity and honesty
•Open and respectful with others
•Willing to take on big challenges
•Passion for customers, partners and technology
•Accountable for commitments, results and quality
•Self-critical, questioning and committed to personal excellence.

•Qualifications
•MCSE certification or job experience.
•Degree qualification or equivalent experience.
•ITIL/Service Management experience or 3rd level support experience.


Special Requirements/Additional Information e.g. Language skills
•The majority of time will be spent on customer sites.
•Therefore the following requirements are essential :
oFull driving license
oAbility to travel
oAt least 4 days per week at customer site.
oAvailability to work outside of business hours when required as agreed on before

]]>http://www.microsoft-careers.com/job/Cairo-PFE-Exchange-&-Lync-Egypt-Job/1597033/159703315970332012-06-15MicrosoftCustomer Service & Supportfull-timeUSDstarting0